Shows
The Visionary VA PodcastCelebrating 7th VA Business Anniversary: Reflections and What I’d Do DifferentlyCelebrating my 7th business anniversary and I’m laying it all on the table. The highs, the lows, and the lessons I really wish I’d learned sooner. If you’re building or running a virtual assistant business, this one’s for you. I am hoping that opening up, shows the importance of reflection in business and leadership.“I stretched myself and quite frankly nearly broke myself from trying to do ALL the things in the early days.” This is a special episode as I’m celebrating Virtually Priceless and 7 years in...2025-07-2408 min
The Visionary VA PodcastLet Go To Grow: Building a VA Agency with Kathy SoulsbyWhat happens when a corporate PA with a side hustle becomes the leader of a 30+ VA team? In this episode, Kathy Soulsby shares how she built her business from a single client to supporting global consultancies, all while hosting a podcast, writing two books, and navigating the realities of managing people."I realised I didn’t want to go back into a job. I wanted to keep this thing going... and then I started building a team." This week, the brilliant Kathy Soulsby is on the podcast, a VA agency fo...2025-07-1750 min
The Visionary VA PodcastThe Power of Saying No in Business: A Must Have Skill for Solo and Agency VAsSaying no can make your stomach twist, but it’s also one of the most powerful things you can do as a VA business owner. If you’ve ever found yourself saying yes when you really wanted to say no, this episode is for you. "Saying no doesn’t make you difficult. It makes you discerning. And that is a superpower in business." In this episode of the podcast, we’re diving into something that doesn’t always come naturally in the service space: saying no. From red-flag clients and scope creep to over...2025-07-1008 min
The Visionary VA PodcastHow to Delegate Work as a VA Leader: Start Small, Build Trust, Then GrowDelegation is more than just giving jobs away - it’s a leadership skill. Many VA leaders want to develop this skill, but where do you actually start?"You’re not giving things away - you’re creating space. Space to grow, space to breathe, space to do the work you’re really here to do."In this episode, we’re tackling one of the most common questions asked within VA communities: how do you start delegation, and what should I give away first?If the ide...2025-07-0307 min
The Visionary VA PodcastFrom Executive VA to Fairy Godmother CEO: How Mel Maw Built The Lifestyle VASometimes you have to be the fairy godmother with a laptop and build a business that frees others and yourself. If you’ve ever wondered how to go from solo Virtual Assistant to running a thriving VA team, this episode is your behind-the-scenes peek at what it really takes.This week, we’re chatting to the lovely Mel Maw, founder of The Lifestyle VA, who went from supporting high-flying execs and celebrities in London and New York to building her own lifestyle VA agency that gives ambitious families their time back.2025-06-2628 min
The Visionary VA PodcastStrategic Decision-Making for VAs: When to Pause, Pivot or Push ThroughFeeling stuck in your VA business? This episode is your guide to making the right decision(s) when everything feels, “not quite right”. "Pause when you need clarity. Pivot when you need change. Push through when you need growth."In this episode we're talking about strategic decision-making - especially for VAs who are spinning a hundred plates at once. Whether you’re questioning your next move, feeling overwhelmed, or on the edge of something new, this episode will help you figure out whether you need to hit pause, make a pivo...2025-06-1907 min
The Visionary VA Podcast5 Essential Leadership Skills Every VA Agency Owner Needs to Successfully Manage a TeamLeadership skills are rarely spoken about in the VA world, even though they’re the thing that changes everything when you move from solo VA to agency owner. It’s not just about managing people or juggling schedules. It’s about stepping fully into your role as the leader of your business and your team, so you can scale sustainably, profitably, and without burning out. In this episode, I’m sharing the five key leadership skills every VA agency owner needs. "Leadership isn’t about having all the answers or being perfect. It’s about being...2025-06-1207 min
The Visionary VA Podcast“Focus on the Fun Stuff”: MiPA Founder Emma Mills on Building a VA Business You LoveWhat if building a successful VA business didn’t mean sacrificing joy, wellbeing, or time? In this episode, Emma Mills shares how she scaled MiPA into one of the UK’s most respected Virtual PA companies, all while embracing fun, fitness, and freedom.This week, we’re joined by the inspirational Emma Mills, founder of MiPA, host of Focus on the Fun Stuff podcast, and long-time champion of making business life not just productive, but enjoyable.Emma walks us through her journey from corporate PA to multi-award-winning business owner, reflec...2025-06-0544 min
The Visionary VA PodcastHow Profitable Is a Virtual Assistant Business? The Financial Reality of Scaling a VA TeamThinking about growing your VA team but unsure about the finances? This episode breaks down the real profit potential by looking at the facts.“Adding team members doesn’t automatically mean making more money. You’ve got to be strategic about it and do it in the right way.” In this episode of the podcast, we’re unpacking one big question, how profitable is a virtual assistant business? From solo VA earnings to building a team that brings in £9,000+ per month, we explore what it really costs, what you can actually earn...2025-05-2910 min
The Visionary VA PodcastBuilding a Dream VA Team that Works for YouWhat if the key to building the VA business you’ve been dreaming of isn’t working harder but smarter? Imagine creating more freedom, income, and impact, starting with a single, intentional step toward building a team.“You’re not building a team just to say you have one. You’re building a team because it gets you one step closer to the life and business you actually want.”Fresh from the North East VA Conference, Holly explores what it truly means to build a dream business that supports your life. F...2025-05-2206 min
The Visionary VA PodcastRed Flags to Avoid When Hiring Virtual Assistants for Your TeamBefore jumping into hiring associates for your VA business, let’s talk about the red flags that scream “this could go wrong”. Why? Being careful and knowing what to look out for will save you headaches further down the line."You’re not just hiring a pair of hands. You’re bringing someone into your business. They’ll be representing your brand, your values, and potentially working directly with your clients."In this practical (and slightly juicy) episode, we’re diving into the subtle (and not-so-subtle) hiring red flags that can cause...2025-05-1510 min
The Visionary VA PodcastHow to Avoid Burnout: Symptoms, Strategies and Sustainable SuccessYou're fully booked, your calendar’s bursting at the seams… it's no wonder that you feel utterly drained. This episode will help you to recognise the signs of burnout and put strategies in place before it’s too late."Being fully booked is only worth celebrating if it’s also sustainable and aligned with the kind of life you want."In this episode of the Visionary VA Podcast, we're having an honest conversation about what happens when the dream of being ‘booked out’ becomes a fast-track to burnout. If you’re runni...2025-05-0808 min
The Visionary VA PodcastBeing the Boss: How to Make Hard Decisions and Lead with ConfidenceHow many times have you been unable to sleep, it’s gone midnight but you're wrestling with a decision that could shift your entire business. Sound familiar? This one’s for every founder or boss, who knows the weight of being a leader. “Doing the right thing is always the right thing — and deep down, you already know what that is.” In this episode we get real about what is often not spoken about when building your business, and that is sometimes being the boss means making the hard calls and decisions. From...2025-05-0108 min
The Visionary VA PodcastHow She Means Business by Carrie Green (Female Entrepreneurs Association) Kickstarted My Entrepreneurial JourneyHave you ever read a book that felt like it was written just for you? That’s exactly what happened when I picked up She Means Business by Carrie Green. This book really changed everything for me."Shifting from 'Can I do this?' to 'I WILL do this' made all the difference."In this episode, I’m taking you back to the very beginning of my business journey and the one book that changed everything: She Means Business by Carrie Green, founder of the Female Entrepreneur Association. If you’...2025-04-2408 min
The Visionary VA PodcastPutting Yourself First: Life Coach Sarah Dodsley’s Guide to Self-Awareness and ConfidenceWhat if the secret to self-confidence isn't always pushing harder and “putting your best face on”, but giving yourself permission to put yourself first and feel your emotions? “Maybe I don’t have to move on in the way everybody thinks I do. Maybe I just get to feel what I feel – and that’s okay.” In this personal and eye-opening episode of The Visionary VA Podcast, Holly is joined by Sarah Dodsley, a seasoned executive and life coach who has played an essential part in Holly’s personal growth. From the...2025-04-1723 min
The Visionary VA PodcastCrafting a Great Client Journey: From Initial Enquiry to a Long-Term RelationshipLet’s be honest, it’s easy to focus on getting new clients but what happens after you get that ‘yes’? In this episode, we’re diving into how to craft an impressive client journey that turns them into a loyal customer and forges a partnership. “A great client journey isn’t just about doing the work well. It’s about making them feel supported and confident in your partnership.” In this episode, I’m breaking down what a seamless, supportive and standout client journey really looks like, from first enquiry to lon...2025-04-1010 min
Productivity NerdEpisode 24 - The Power of Planning, with Holly CopseyIn this episode of Productivity Nerd, Kathy is joined by the brilliant Holly Copsey, founder of Virtually Priceless and the Visionary VA Circle, to dive into the magic of planning and how it fuels productivity.They chat about:✅ Why planning is a game-changer for productivity✅ The biggest planning mistakes people make (and how to fix them)✅ Strategies for balancing ambitious goals with real-life execution✅ Essential planning tools for business and personal success✅ How effective planning can help achieve work-life balanceWhether you're a meticulous planner or just trying to get organized...2025-04-0942 min
The Visionary VA PodcastManaging Team Holidays: Systems, Cover & Keeping Clients HappyHolidays don’t have to derail your business. Whether it’s planned leave or a last-minute sick day, this episode is your blueprint for staying calm, confident and in control when your team isn’t at full capacity. “Managing team holidays and absences isn’t just about keeping things running smoothly – it’s about building a business that isn’t fully dependent on any one person.” In this episode of the Visionary VA Podcast, we’re exploring the reality of managing team holidays and unexpected absences without sacrificing client service or your sani...2025-04-0309 min
The Visionary VA PodcastInvesting in Coaching to Transform Your VA BusinessEver felt like you’ve been thrown in the deep end, trying to navigate running a VA business on your own? I’ve been there. However, every major breakthrough I’ve had came from investing in coaching and personal development. Deciding to invest in myself. In this episode, I’m sharing why it’s been the game-changer in my journey and why it could be in yours too. Building a VA business isn’t just about working harder, it’s about working smarter. And for me, that meant investing in coaching. In this episode, I take you thr...2025-03-2710 min
The Visionary VA PodcastFrom Solo VA to Thriving Team: Joanne Manville on Growth, Mindset & Giving BackEver wondered what it takes to go from a one-woman VA business to leading a team? In this episode, we chat with award-winning VA Joanne Manville as she shares her journey, the mindset shifts that made it possible and the power of giving back. Joanne reflects on the highs and lows of her 10-year journey, from taking on her first associate to rebranding her business and finding her niche in supporting charities. She opens up about the lessons learned, the importance of trusting your gut and why building the right team (plus working with t...2025-03-2026 min
The Visionary VA PodcastNetworking for Virtual Assistants: Building Meaningful ConnectionsDoes the thought of joining a networking group make you cringe and dread that awkward small talk or hard sell? It doesn’t have to! Networking is all about building relationships - and when done right, it can open the doors to new opportunities and clients. In this episode, I’ll give you practical tips when it comes to networking for virtual assistants. You’ll know how to approach it with confidence and make genuine connections that help you grow. If you’re building a VA business, you already know that people buy from people...2025-03-1309 min
The Visionary VA PodcastCreating a Team Handbook for Your Virtual Assistant BusinessWant to avoid team miscommunication, repetitive questions or inconsistent work quality? A well-crafted team handbook could be exactly what your VA business needs. In this episode, we’ll walk you through exactly what to include - so your team stays aligned, efficient and stress-free.If you're growing a team - whether a few associates or a fully scaled agency - a virtual assistant handbook is a must-have. It sets expectations, streamlines communication and keeps your business running smoothly. In this episode, we break down:Why a team handbook is so...2025-03-0610 min
The Visionary VA PodcastManaging Overwhelm as a VA: How to Recognise and ResetOverwhelm can creep in before you even realise it. In this episode, I share how to spot the early signs, practical strategies to stop it in its tracks and mindset shifts to help you take control before stress takes over. Every VA experiences overwhelm at some point - whether it’s juggling multiple clients, trying to grow your business, or simply keeping up with everything life throws your way. The problem is, overwhelm doesn’t always hit suddenly. It builds up over time, and before you know it, you’re feeling stuck, exhausted and unsure where to start. In t...2025-02-2709 min
The Visionary VA PodcastPricing, Scaling & Thinking Bigger with Robin WaitePricing is one of the biggest challenges for VAs, but getting it right is key to building a sustainable business. In this episode, I’m joined by Robin Waite, business coach, pricing expert and author of Take Your Shot, to dive into pricing strategies, scaling without burnout, and why you need to start thinking bigger. Robin Waite is the founder of Fearless Business, a keynote speaker, and a bestselling author known for helping business owners take control of their pricing and profitability. In this conversation, we unpack some of the biggest challenges VAs face - undercharging, trading time for m...2025-02-2046 min
The Visionary VA PodcastThe Key Metrics Every VA Should Track for Sustainable GrowthIf you don’t know your numbers, you can’t make informed decisions about your business. In this episode, I break down the key metrics every VA should be tracking to work smarter, not harder, and build a sustainable business. Tracking your metrics doesn’t have to feel overwhelming. In this episode, I share the essential numbers that will give you real clarity on what’s working in your VA business, what’s not, and where to focus your energy for growth. We’ll dive into financial metrics like revenue, profitability, and recurring income, client retention and conversion...2025-02-1310 min
The Visionary VA PodcastGrowing a VA Business in a Niche Market with Jane ScroggsWhat does it take to grow a successful VA business in a specialised industry? In this episode, I’m joined by Jane Scroggs, founder of Beam Virtual Property Support and Eave Assistants, to talk about her journey from solo VA to agency owner, the challenges of scaling, and how she developed a niche in the property sector.
Jane Scroggs leads two successful VA agencies specialising in property support, managing a combined team of 25 virtual assistants. We dive into the challenges of recruitment, maintaining a strong team culture, and why Jane believes in proactively headhunting the right associates.
2025-02-0642 min
The Visionary VA PodcastWhy VAs Need Support Too: How to Start Outsourcing in Your BusinessYou spend so much time helping clients run their businesses - but what about yours? In this episode, I’ll share why getting support in your own business is essential and how to start outsourcing with confidence.
As a VA, you constantly advise your clients on the benefits of outsourcing, but are you applying that same advice to your own business? If you’re feeling overwhelmed, stretched thin, or struggling to focus on growth, it might be time to bring in support.
In this episode, I break down why getting help isn’t a luxury - it’s a...2025-01-3010 min
The Visionary VA PodcastHandling Challenges in Your VA Business: Resilience, Mindset & SolutionsSetbacks are inevitable in business, but they don’t have to derail you. In this episode, I’ll share practical strategies to help you navigate tough times, build resilience and move forward with confidence.
Every business owner faces challenges - whether it’s a difficult client, team issues, or financial uncertainty. The key is knowing how to handle them in a way that keeps you moving forward. In this episode, I’m sharing the mindset shifts and practical strategies that have helped me overcome setbacks and navigate tough times in business.
We’ll cover why it’s essentia...2025-01-2309 min
The Visionary VA PodcastEssential Marketing Assets to Grow Your VA BusinessTired of chasing leads and wondering where your next client will come from? In this episode, I’ll share how creating key marketing assets can help clients find you and position your VA business as the go-to choice.
Marketing assets might sound overwhelming, but they’re vital tools that work for your business while you focus on what you do best. In this episode, I break down the five core marketing assets every VA business should have: a professional website, lead magnet, client success stories, social media presence, and consistent content.
We’ll cover how these ass...2025-01-1610 min
The Virtually Amazing Assistants PodcastVirtually Amazing Assistants Episode Five with Holly CopseyScaling the Heights: Holly Copsey on Building Virtually PricelessIn this episode of Virtually Amazing Assistants, Shelley Fishel, the MS Office Maestro, hosts Holly Copsey, founder of the award-winning VA agency, Virtually Priceless, and the Visionary VA Circle mentoring community. Shelley and Holly discuss Holly's journey from a head teacher's PA to a high-level EA at Barclays, to launching her own VA business amidst personal and professional challenges. Holly shares insights on growing a VA agency, the importance of mindset, resilience, and community in business growth, and offers valuable tips for assistants looking to...2025-01-1425 min
The Visionary VA PodcastCreating Clarity: Setting Expectations for VA Team SuccessClear expectations create clarity and cohesion in your VA team. In this episode, I’ll share why they matter, how to set them effectively, and the tools you can use to lead your team to success.
Whether you’re starting out with your first associate or leading a small team, setting clear expectations is vital for building trust, reducing stress, and achieving success. In this episode, I’ll explain why clarity matters, how to set specific, measurable, and aligned expectations, and how to maintain them over time.
We’ll also explore the tools that can make this...2025-01-0909 min
The Visionary VA PodcastFinding Balance: How the Life Wheel Can Transform Your 2025Ready to kick off the new year with clarity and purpose? In this episode, I’ll guide you through two reflective exercises to help you reset, refocus, and plan for a balanced and successful 2025.
Happy New Year! In this episode, I’m sharing two practical exercises I use to reflect, evaluate, and set clear priorities for the year ahead. We’ll start with the Life Wheel Exercise to assess key areas of your life, identify what’s thriving and what needs more attention. Finally, we’ll explore the Be, Do, Have framework to clarify what you want to experien...2025-01-0211 min
The Visionary VA PodcastReflect, Recharge, and Build a Growth Mindset for 2025What’s going to be different for you in 2025? It’s time to reflect on your goals, shift your mindset, and start taking small steps toward your next level of growth.
In this reflective Boxing Day episode, I share how the quieter holiday period is the perfect opportunity to pause, recharge, and set yourself up for success in the new year. I’ll walk you through why achieving new outcomes starts with becoming a new version of yourself, the importance of building a growth mindset, and how to overcome the inner roadblocks that hold you back.
From r...2024-12-2610 min
The Visionary VA PodcastAmy Russell on Leading a Successful VA Team and BusinessWhat does it take to lead a successful VA team? I’m joined by multi-award-winning VA Amy Russell, who shares her journey to agency success, the highs and lows of growing a team, and how she’s built a business that works for her and her clients.
Amy Russell, founder of Crescent Business Support, reflects on her journey from employee to VA agency owner. She opens up about the challenges of letting go, building trust with associates, and creating a team culture that supports both her clients and her business goals. With practical advice on contracts, systems, and f...2024-12-1948 min
The Visionary VA PodcastThinking About Growing a Team? Here's What You Need to KnowIf you’re wondering whether it’s time to hire an associate but feel unsure about where to start, this episode will help answer your questions.
In this episode, I’ll help you explore the key questions that come up when growing a team, like how to know when you’re ready, what you need to have in place, and whether you can afford it.
We’ll also discuss the benefits of hiring associates, from scalability and flexibility to increased revenue. By the end, you’ll feel more confident about taking the next step toward building your d...2024-12-1212 min
The Visionary VA PodcastDream Big, Plan Smart: How to Set Goals That Transform Your Life and BusinessAre you ready to make 2025 your most impactful year yet? Let’s talk about setting bold goals and creating a plan to make them happen.
In this episode, I share my personal journey of setting life-changing goals and how goal setting has shaped my business and life. From reflecting on your long-term vision to breaking it down into actionable steps, this episode will guide you through planning for 2025 and beyond. I’ll share insights on creating a 10-year vision, mapping out your 5-year and 1-year plans, and tracking metrics that matter.
Whether you’re dreaming of building...2024-12-0514 min
The Visionary VA PodcastHow Many New Clients Do You Really Need to Transform Your VA Business?How many new clients would it take to transform your VA business? The answer might be fewer than you think.
This episode is all about clarity and planning for growth. I’ll walk you through how to evaluate your current client portfolio, explore ways to optimise your revenue and decide what kind of work aligns with your business goals.
We’ll discuss topics like transitioning clients to retainer contracts, raising rates, and understanding how your business model impacts your ability to scale.
By the end of this episode, you’ll have actionable insights to transfor...2024-11-2813 min
The Visionary VA PodcastScaling Your VA Business: How Caroline Marshall Built a Successful VA AgencyEver wondered what it takes to go from solo VA to thriving agency owner?
In today’s episode, I’m thrilled to welcome Caroline Marshall, founder of Upsource and host of the Bump to Business Owner podcast, as we dig into her journey of building an award-winning VA agency.
Caroline and I chat about her path from employed VA to successful agency owner, including the challenges she’s overcome - like balancing business growth with motherhood, recovering from burnout, and creating a collaborative team culture.
We also discuss why financial independence is so important f...2024-11-2152 min
The Visionary VA PodcastFrom Solo to CEO: Overcoming the 'Clients Only Want Me' Mindset"One of the biggest concerns I hear expressed by VAs is the struggle to move clients over to working with other team members.
In this episode, I'll guide you on how to overcome this mindset so you can restructure your business to include a team of associates.
Using the analogy of a school headteacher, I’ll illustrate the importance of trust-building with clients, hiring suitable people, and effectively communicating transitions.
Key takeaways include:
Shifting your business language from 'I' to 'we'.
The role of networking in finding potential team members.
Managing client expectations...2024-11-1419 min
The Visionary VA PodcastFrom Redundancy to Resilience: The Road to Building My VA BusinessThe path from EA to business owner isn't always straight. Here's how life's biggest challenges became my greatest business assets.
In this episode, I take you through my journey from navigating major life changes to building a thriving Virtual Assistant Agency.
You'll hear about my diverse background, from college to prestigious banking roles, the unexpected curveballs I faced and how I decided to take control of my own destiny.
Key takeaways include:
Embracing challenges
Leveraging past experiences for growth
The importance of resilience and community support
The right mindset shift was crucial to my...2024-11-0719 min
The Visionary VA PodcastWelcome to The Visionary VA PodcastThe Visionary VA Podcast is for ambitious virtual assistants ready to scale their businesses into thriving agencies. Hosted by Holly Copsey, who has built an approaching seven-figure VA business with a team of 30, this podcast gives you the tools to transform your solo VA business into a scalable, multi-VA agency.
Tune in weekly for actionable tips, success stories, and expert interviews covering everything from team building and systems to pricing strategies and attracting high-paying clients.
Subscribe now and get ready to scale!
Join the waitlist here:
https://pages.visionaryvacircle.co.uk/podcast-waitlist2024-10-0801 min
Up Close and VirtualHolly Copsey - Virtually PricelessIt was a pleasure to welcome the lovely Holly Copsey, founder of the award winning Virtually Priceless, to the show.Holly launched Virtually Priceless following a successful City career, where she was the right-hand woman to senior leaders in the financial services industry. Her background includes the roles of EA to the Global CEO of Barclaycard and for the Chairman of Lloyds Banking Group. She is now focused on building an exceptional team to support ambitious clients and helping them to achieve their goals.Holly brings a wealth of experience and provides strategic...2023-11-0134 min
The EA Campus PodcastEp 31: Holly Copsey, Business Support Specialist at Virtually PricelessIn this episode, we have the pleasure of hosting Holly Copsey, a Business Support Specialist at Virtually Priceless. Holly shares her remarkable journey and valuable insights into her 20-year Executive Assistant (EA) career.Join us as we delve into Holly's journey and learn how she navigated the shifting landscape of the EA profession, particularly during the pandemic. Discover her insights on running a successful VA agency and how she has adapted her services to meet client's evolving needs. Tune in to gain valuable knowledge and inspiration from Holly Copsey, a seasoned EA and business support specialist. 2023-07-0538 min
The Bring A Mit Podcast126. BBC Dramas w/ Abbie Bauckham, Imogen Copsey, Holly Escott, Orfhlaith O'Leary and Vicky CalderNormal People, Fleabag, Killing Eve and more. 8 people in the podcast and it actually worked. Wowee2023-04-1337 min