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Showing episodes and shows of
Housecall Pro
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Superpro Podcast
From Dropout to Superpro
Roland Ligtenberg, co-founder of Housecall Pro, sits down with Chris Godwin, founder of Laser Focused Solutions. In this episode, Chris shares an inspiring journey you don’t want to miss that led him from being a high school dropout, to climbing corporate adders, to running a successful handyman business. He discusses the challenges he faced in entrepreneurship, the importance of community and networking, and the strategies he implemented for growth and scaling. Chris emphasizes the significance of using technology effectively, particularly Housecall Pro, to streamline operations and enhance customer service. He also highlights underrated features of the software and of...
2026-02-03
35 min
Superpro Podcast
An Overnight Success in 30 Years
Roland Ligtenberg, co-founder of Housecall Pro, discusses leadership with Nick Finnen, founder of Nick’s Overhead Door Service. They discuss Nick's journey from working in the garage door industry as a kid to starting his own successful business. Nick shares insights on the power of community engagement, and how his five daughters help drive that. He also hits on the importance of sound marketing strategies, and building a strong team. He emphasizes the role of technology in streamlining operations and the significance of customer reviews in driving business growth. The conversation also touches on leveraging personal hobbies for business op...
2026-01-27
35 min
Superpro Podcast
AJ’s Junk Fairy Magic
Roland Ligtenberg, co-founder of Housecall Pro, talks shop with AJ Dehseraei, founder of Junk Fairy. AJ shares insights into the journey of building his junk removal business from scratch after stepping out of the legal field. He hits on the importance of branding and the role of technology in streamlining operations. He also discusses the challenges of marketing in a competitive industry, lead sources and the significance of community engagement, and the future growth plans for Junk Fairy. AJ emphasizes the need for consistency in business practices and offers valuable advice for aspiring entrepreneurs. Check out AJ’s backdrop fo...
2026-01-20
28 min
Superpro Podcast
From Trailer Park Kid to Superpro Coach
Roland Ligtenberg, co-founder of Housecall Pro, sits down with Kent Mortensen, Housecall Pro Business Coach and founder of System Clean Restoration. Kent shares his journey from janitorial work to building a successful restoration business, along with several other businesses. He discusses the importance of finding and retaining good employees, the role of automation in scaling a business, and the lessons he’s learned along the way. Kent emphasizes the value of genuine care for both customers and employees, and how this approach has led to success in his ventures. He also reflects on the importance of mentoring the next ge...
2026-01-13
43 min
Superpro Podcast
Membership has its privileges.
Roland Ligtenberg, co-founder of Housecall Pro, cover some industry secrets with Brian Armstrong and Donovan Truesdale, co-owners of Blue Diamond Heating and Air since 2019. They share a few subtle shifts that helped boost profits during the pandemic, as well as the ins and outs of their membership plans. Donovan lays out some of the surprising places they’ve found employees, including referrals from clients. Don’t miss their solid take on training and how they invest in their team to create a winning culture. Brian gives insight on the one advertisement that has brought in the most customers and led...
2026-01-06
36 min
Superpro Podcast
Go Fast, Grow Fast
Roland Ligtenberg, co-founder of Housecall Pro, talks shop and business growth with Robert “Bobby” “Ricky Bobby” Mitchelson, founder of Bobcat Electric. Bobby shares how a failed partnership turned into a successful solo journey along with how he builds culture and attracts employees. He lays out two life-changing secrets a fellow Pro shared in a Housecall Pro Facebook community post, as well as the role Housecall Pro plays in his business growth. Bobby also includes tips on finding new customers and getting involved in the community. And don’t miss some of the unique ideas Bobcat acts on to help grow their...
2025-12-30
24 min
Superpro Podcast
Keys to Last Year’s 4X
Roland Ligtenberg, co-founder of Housecall Pro, sits down with Barbara Vaigauskaite and Jeremy Walsh, cofounders of Mr. Perfect Plumbing. They shared the journey from both getting fired to starting their own plumbing business, along with the challenges and successes they've encountered along the way. The conversation covers effective marketing strategies, hiring the right team, the importance of honest, quality service, and the value of technology in managing their business. They also highlight the benefits of being part of the Housecall Pro community and the tools that have helped them quickly grow their business.Sign up for Housecall...
2025-12-23
35 min
Superpro Podcast
Building the Electric Growth Machine
Roland Ligtenberg, co-founder of Housecall Pro, talks business growth with Rey Guedes, the founder of R&J Brothers Electric. Rey and his brother Juan have built a thriving, multi-generational business in New Milford, New Jersey. Rey shares how they prepare for the slowest months (January, February, and March), what he looks for in employees, and how he educates customers. Rey also divulges what he covers in monthly shop meetings where he provides breakfast, and how they use technology to reach the next level. Rey is also a self-proclaimed nerd, and lays out some of the ways he continues learning...
2025-12-16
32 min
Superpro Podcast
Kimberly’s Crazy Superpower
Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Kimberly Sevilla, the founder of Shelter Air. Kimberly shares her journey from working as a guide in whitewater rafting to the world of HVAC, her strategies for rapid business growth, and the importance of community engagement. (It runs from local farm stands to large conferences.) She lays out the challenges of cash flow management, the significance of setting clear business goals, and how technology plays a crucial role in her operations. It’s all about the backbone. Kimberly also emphasizes the importance of empowering women in the trades and offers va...
2025-12-09
35 min
Superpro Podcast
Cheat Notes from the Professor
Roland Ligtenberg, co-founder of Housecall Pro, sat down with Scott Larson, the founder of Lake-Sumter Dryer Vent Cleaning. Scott shares his unusual journey from working as an adjunct college professor to starting his own dryer vent cleaning business during the pandemic. He discusses the importance of addressing safety issues related to dryer fires, effective marketing strategies, and the role of AI in enhancing business operations. Scott also emphasizes the significance of building credibility through customer reviews and the benefits of service plans for customer retention. Learn how Housecall Pro has contributed to Scott's success.Sign up for...
2025-12-02
32 min
Superpro Podcast
Tips from a Master Craftsman
Roland Ligtenberg, co-founder of Housecall Pro, talks home service ownership with Aaron Wozencraft, the founder of Omnicraft Home Comfort. Aaron shares his roots in the construction industry and how it led him to start his own business in Champagne, Illinois. He discusses leveraging home warranties for growth, the importance of communication, value of after-hours availability, and the significance of community support. Aaron emphasizes the need to challenge yourself for growth and highlights underrated features of Housecall Pro that help make his business even more efficient. Sign up for Housecall Pro: https://bit.ly/3G6SKAAW...
2025-11-25
32 min
Superpro Podcast
Building a Growth Engine
Roland Ligtenberg, co-founder of Housecall Pro, discusses overcoming challenges and growing business with Joe Pruitt, founder of Pruitt Mechanical Services. Joe shares his origins as an electrician and what led him to start his own business in 2009. He also hits on his time installing appliances for Sears… as many as four units a day. Joe lays out hiring strategies and finding the best techs, pricing, how to track what’s actually working, getting more referrals, marketing investments, and community involvement. And speaking of community involvement, don’t miss the high school football game sponsorship idea he pulled off. See how Ho...
2025-11-18
40 min
Superpro Podcast
A Military Firefighter Growing Business
Roland Ligtenberg, co-founder of Housecall Pro sits down with Bret Martine, owner of Rescue Air and Heat in Cocoa Beach, FL. Bret shares how he juggles his service as a firefighter, deployments in the military, and growing a flourishing business in the HVAC industry. He discusses the operational strategies that have led to significant growth, the importance of branding and marketing, and how technology has streamlined his business processes. He also addresses the challenges of running a home service business including Bluon integration, the ins and outs of branding, hiring and firing, networking, clear goals, and self-care. This is...
2025-11-13
35 min
Superpro Podcast
From Military to Millionaire
Roland Ligtenberg, co-founder of Housecall Pro discusses business with Robert Bednarz, CEO and founder of High Caliber Electric. Robert recalls his experience in the Marine Corps and how that led to entrepreneurship. He lays out the importance of mentorship, sales, and branding in achieving rapid business growth. He emphasizes hiring for character, creating a positive company culture, and leveraging technology to streamline operations. Robert also highlights the value of continuous learning through books and podcasts, and offers advice for new entrepreneurs on surrounding themselves with those who’ve won in business.Sign up for Housecall Pro: https://bi...
2025-11-04
45 min
Superpro Podcast
All His Ducts in a Row
Roland Ligtenberg, co-founder of Housecall Pro sat down with Jeremy Marquardt, owner of Sani-Clean Air Duct Cleaning, Inc. In this episode, Jeremy shares his humble beginnings working at Sears and what led to him establishing a successful duct cleaning business in the Detroit metro area. He discusses the challenges he faced, innovative marketing strategies he’s employed, and how he embraced technology to streamline operations and enhance customer service. Jeremy emphasizes the importance of being open to new ideas, the value of community engagement, and the lessons he would share with his younger self about entrepreneurship and business management....
2025-10-28
33 min
Superpro Podcast
Winning Against the Current
Roland Ligtenberg, co-founder of Housecall Pro, talks leadership and strategy with Ian Chambers, owner of Current Solutions Electric. Ian shares the journey of starting his business during the COVID-19 pandemic, the importance of having a strong support system, and the strategies he employs for hiring and training employees. He discusses the significance of technology in running a business efficiently and how tools like Housecall Pro have transformed his operations. Ian also emphasizes the value of continuous learning and professional development, offering insights and advice for aspiring entrepreneurs.Sign up for Housecall Pro: https://bit.ly/3G6SKAA
2025-10-21
28 min
Superpro Podcast
Focus on the process.
Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Chase Hoagland, founder of Local Pro Carpet Cleaning. Chase shares how marrying the girl he dated in college turned into a multi-million dollar business. They also cover the importance of delegation, rejecting fear, and everyone in the organization having and reaching for goals. Local Pro utilizes Online Booking allowing customers to instantly schedule their own appointments without calling, and how Reporting is one of the key features that sold him on Housecall Pro. He also lays out how Service Titan was far more expensive with fewer features. Chase also tauts...
2025-09-30
44 min
Superpro Podcast
Improvise, adapt, and overcome.
Roland Ligtenberg, co-founder of Housecall Pro, talks leadership and strategy with Damian Schlereth, owner of two companies - G-FORCE Parking Lot Striping of Denver and PAINT CORPS. With a background as an officer in the Marines, Damian brings a disciplined approach to his businesses, and even has two military vehicles in his fleet. He shares why having mentors and connecting with other Pros is so important, especially in light of how tough running a business can be. Damian also lays out how he finds quality employees, the need to tweak and improvise, and why you should have a short-term...
2025-09-23
36 min
Superpro Podcast
The Lords of L.A.
Roland Ligtenberg, co-founder of Housecall Pro, explores leadership with Trevor Whitcomb, founder of Lords of Plumbing. To chase his 80’s dream and live the surfing lifestyle, Trevor moved to the west coast (Venice Beach) at 18 - with years of plumbing already under his belt. He shares the lawsuit that led to his name and tips on keeping his team motivated. “You don't want employees who are broke. You want them to be hungry.” Trevor breaks down a few of the Housecall Pro features his team uses daily, like Reports and Pipeline, and how they help save him time and a ton...
2025-09-16
33 min
Superpro Podcast
Organic Growth in DC
Roland Ligtenberg, co-founder of Housecall Pro, discusses business growth with Germaine Nelson, founder of Capitol Plumbing & Heating in the Washington, DC area. Germaine shares what he looks for in employees to build and maintain a trustworthy team, incentives, the power of offering options, and keys to negotiating with commercial customers. He also lays out some of the Housecall Pro features his team relies on daily, and the advice he would give “baby” Germaine. And watch what leads him to say, “Line me up against ten other plumbers. I guarantee you I can out-troubleshoot a water heater.”Sign up for H...
2025-09-09
31 min
Superpro Podcast
Getting to the Pointe
Roland Ligtenberg, co-founder of Housecall Pro, talks strategy with Andrew Philbrick, founder of Pointe Cleaning Company. Andrew shares his comical origin story, some powerful keys to leadership, including words of wisdom from a coach, “The hustler in you needs to die before the CEO can be born.” He also lays out a few of his hiring and training tips, how to market a small business on a budget, having systems in place that your team can run with, and a few of the features his business relies on daily. Considering starting your own home service business? Don’t miss Andrew...
2025-09-02
20 min
Superpro Podcast
The Book on Inspiring the Team
Roland Ligtenberg, co-founder of Housecall Pro, discusses strategy and humble beginnings with Daniel Busekist, founder of No Streaks Exterior Cleaning. Daniel shares some of the books and podcasts he turned to early on, and how he could’ve avoided hundreds of thousands of dollars in mistakes if he’d found Housecall Pro sooner. He shares some of the Google tricks he uses, along with the #1 trait he looks for in employees. He also emphasizes the need to create and maintain a positive work environment and explains the book club he’s started for his team. In Daniel’s words, “Your compa...
2025-08-26
40 min
Superpro Podcast
Handy Tips from a Master Plumber
Roland Ligtenberg, co-founder of Housecall Pro, explores entrepreneurship in the trades with Master Plumber, Patrick Williams. The founder of OnCall Plumbing. Patrick shares how he maneuvered a general construction company into plumbing in 2020 and never looked back. He started servicing bars in Austin, Texas and grew from there. He also emphasizes the value of communication and offers advice for newcomers in the field. Patrick discusses some challenges he’s faced, pricing strategies, the importance of technology in streamlining operations, and how effective communication with customers has been key to their success. He also reflects on the emerging role of AI...
2025-08-19
25 min
Superpro Podcast
Beating the Odds a Job at a Time
Roland Ligtenberg, co-founder of Housecall Pro, sat down with Neil and Tabetha Guffey, co-owners of Confident House Cleaning. Theirs is an inspiring comeback story of humble origins in Springfield, Oregon. They started their business in August of 2023 while still on drugs. The Guffeys invested the last $250 they had (in the middle of the night), cleaned up their act, and started cleaning up literally - now with a 2025 revenue goal of $200k. The Guffeys share where they find their clients, the thought process of running paid ads or not, and how they maximize Google. They also lay out the features...
2025-08-12
28 min
Superpro Podcast
Protecting Customers, Securing Profits
Roland Ligtenberg, co-founder of Housecall Pro, talks business growth with Josh Rooney and Tim Carroll, co-owners of JR Security Solutions. Josh and Tim share the sources that provide the majority of their leads, as well as the need for sound marketing and showing off your work. They also reveal the secret to their many reviews and high Google ranking. Like so many home service businesses, JR Security was started during the height of Covid. Tim also lays out what they would’ve done differently right from the start, and how they use Housecall Pro to continue scaling up. S...
2025-08-05
31 min