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🧠   _🧠 _177. Don’t Resolve, Evolve: Top 10 Lessons For 2025 Podcast: Think Fast Talk Smart: Communication Techniques (LS 59 · TOP 0.5% what is this?)Episode: 177. Don’t Resolve, Evolve: Top 10 Lessons For 2025Pub date: 2025-01-07Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationTen essential communication strategies designed to elevate your skills.2024 has been an incredible year for learning and growth, and as we head into 2025, there’s no better time to reflect on the skills and strategies that can shape our communication and careers. In this special episode of Think Fast, Talk Smart, Matt Abrahams takes u...2025-02-1221 minWe Are Human LeadersWe Are Human LeadersBrain Snack: How to Create 'Good' Friction on Your Team with Huggy RaoWelcome to Brain Snacks, bite sized learning moments from We Are Human Leaders. In today's Brain Snack, Huggy Rao shares the impact of bad friction on our relationships at work and beyond – and shares two examples of how this damage can be avoided. For more, check out the full conversation with Huggy at the link below.For now, enjoy.Find the full episode of We Are Human Leaders with Huggy Rao here https://www.wearehumanleaders.com/podcast/facing-friction-huggy-rao Hosted on Acast. See acast.com/privacy for more information.2025-01-2109 minEdUp ProvostEdUp Provost7. Good vs. Bad Friction in Higher Education: A Conversation with Robert SuttonIn this conversation with EdUp Provost host Dr. Gregor Thuswaldner, Dr. Bob Sutton discusses his latest book, The Friction Project, co-authored with Huggy Rao. The book explores the concept of friction in organizations and how leaders can differentiate between good and bad friction. Sutton shares insights from his experiences at Stanford University and emphasizes the importance of leadership in reducing unnecessary friction in the higher education context to enhance productivity. He provides practical strategies for academic leaders to identify and address friction points within their institutions, advocating for a combination of top-down and bottom-up approaches to create a more efficient...2025-01-2044 minEdUp ProvostEdUp Provost7. Friction in Higher Education: A Conversation with Robert SuttonIn this conversation with EdUp Provost host Dr. Gregor Thuswaldner, Dr. Bob Sutton discusses his latest book, The Friction Project, co-authored with Huggy Rao. The book explores the concept of friction in organizations and how leaders can differentiate between good and bad friction. Sutton shares insights from his experiences at Stanford University and emphasizes the importance of leadership in reducing unnecessary friction in the higher education context to enhance productivity. He provides practical strategies for academic leaders to identify and address friction points within their institutions, advocating for a combination of top-down and bottom-up approaches to create a more...2025-01-2044 minThink Fast Talk Smart: Communication TechniquesThink Fast Talk Smart: Communication Techniques177. Don’t Resolve, Evolve: Top 10 Lessons For 2025Ten essential communication strategies designed to elevate your skills.2024 has been an incredible year for learning and growth, and as we head into 2025, there’s no better time to reflect on the skills and strategies that can shape our communication and careers. In this special episode of Think Fast, Talk Smart, Matt Abrahams takes us through ten standout lessons from the past year. These aren’t just ideas to remember — they’re practices to evolve with. From Priya Parker’s insights on generous authority to Huggy Rao’s call to cut through jargon monoxide, each concept highlights how small sh...2025-01-0722 minTechNation Radio PodcastTechNation Radio PodcastEpisode 24-52 Friction, Good and Bad???On this week’s Tech Nation, Moira speaks with Stanford Professors, Bob Sutton and Huggy Rao, talk about their book, “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder.” Then, is your personal technology doing more than you bargained for? Duke University Professor Nita Farahany talks about “The Battle for Your Brain … Defending the Right to Think Freely in the Age of Neurotechnology.”2025-01-0359 minTechNation Radio PodcastTechNation Radio PodcastEpisode 24-52 Friction, Good and Bad???On this week’s Tech Nation, Moira speaks with Stanford Professors, Bob Sutton and Huggy Rao, talk about their book, “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder.” Then, is your personal technology doing more than you bargained for? Duke University Professor Nita Farahany talks about “The Battle for Your Brain … Defending the Right to Think Freely in the Age of Neurotechnology.”2025-01-0359 minBehavioral Grooves PodcastBehavioral Grooves Podcast2024's Best Books to Transform Work, Life, and ThinkingWant to help us improve Behavioral Grooves? Take our listener survey here! Looking for your next great read? We’ve got you covered! It’s time for our annual Best Books episode, where we share the standout reads that inspired and informed us this year. We’ve organized our picks into four categories—Leadership, Work Life, Relationships, and Critical Thinking—to help you find the perfect book for your personal or professional journey. Whether you’re looking for fresh ideas, practical insights, or even a last-minute gift, this curated list has something for everyone. Jo...2024-12-2346 minTED Talks DailyTED Talks DailySunday Pick: Friction 101: How to make the right things easier and wrong things harder | FixableEach Sunday, TED shares an episode of another podcast we think you'll love, handpicked for you… by us. This is an episode of Fixable, another podcast from the TED Audio Collective. Do you feel like you’re hitting a wall at work? This week, Anne and Frances are joined by Master Fixers Bob Sutton and Huggy Rao. Bob and Huggy are professors at Stanford University and authors of “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder”. Together, the four discuss how anyone can eliminate the obstacles to doing their best work—and create...2024-12-2236 minPenpositive OutclassPenpositive OutclassEP-417 The Friction project for ProfessionalsThe Friction Project by Bob Sutton and Huggy Rao is one of the most important books I have read this year and highly recommend to people in the industry who deal with friction at workplace day in day out. It tells us how to identity good friction and bad friction and how we can try being friction fixers. Here is my review If you are listening on Spotify please share add your thoughts there. If not on Spotify email me your thoughts to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠penpositive@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Connect on Social Media PenPositive YouTube Channel ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@PenPositive ⁠⁠⁠⁠⁠⁠ Instagram at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@penpositive⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠2024-10-2309 minAgile Malayali Malayalam PodcastAgile Malayali Malayalam Podcast#70 The Friction Project Malayalam Book ReviewThe Friction Project by Bob Sutton and Huggy Rao is one of the most important books I have read this year and highly recommend to people in the industry who deal with friction at workplace day in day out. It tells us how to identity good friction and bad friction and how we can try being friction fixers. Here is my review You can watch the Video version of this podcast on the YouTube Channel: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Agile Malayali YouTube Channel⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Other Podcasts ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Pahayan Media Malayalam Podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Penpositive Outclass English Podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Vayanalokam Malayalam Book Podcast⁠⁠⁠⁠⁠⁠⁠⁠ 2024-10-2025 minCMB ConnectCMB ConnectSuchitra Varma: A Bank IT Expert View on Tech Innovations Reshaping Mortgage ApplicationsIn this episode of CMB Connect, host Val Buresch interviews Suchitra Varma, a senior technology leader in mortgage banking. They discuss Suchitra's career journey from software engineering to becoming a certified mortgage banker, her insights on the evolving role of IT in the mortgage industry, and the importance of delivering high-quality services. Suchitra shares her thoughts on the impact of AI and machine learning on mortgage processes, the significance of a frictionless consumer experience, and the need for inclusivity and innovation in the industry. The books recommended by Suchitra: #1The Friction Project: How Smart Leaders...2024-10-0531 minExperts Unleashed with Dominic PriceExperts Unleashed with Dominic PriceBroken silos and jargon monoxide with Dr. Bob Sutton and Dr. Huggy RaoWe have a special episode this week with not one, but TWO guests!  Dr. Bob Sutton is an organizational psychologist at Stanford University and best-selling author of eight books. He studies leadership, innovation, organizational change, and workplace dynamics. Bob’s main focus over the past decade has been scaling and leading at scale - how to grow organizations, spread good things (and remove bad things) in teams and organizations, and enhance performance, innovation, and well-being given the distinct challenges in big organizations. Dr. Huggy Rao is the Atholl McBean professor of Organizational Behavior at Stanford Uni...2024-08-291h 00Surgical Hot TopicsSurgical Hot Topics#165 S4: Overcoming Friction in Your Work and Your LifeHealthcare - and life- are filled with friction. In this episode, Dr. Michael Maddaus talks with Huggy Rao, co-author of The Friction Project: How Smart Leaders Make the Right Things Easier, about eliminating the forces that make it harder to get things done. 2024-08-2953 minThe STS Resilient Surgeon PodcastThe STS Resilient Surgeon Podcast#1645 S4: Friction: Make the Right Things Easier and the Wrong Things HarderHealthcare - and life- is filled with friction. In this episode, Dr. Michael Maddaus talks with Huggy Rao, co-author of The Friction Project: How Smart Leaders Make the Right Things Easier, about eliminating the forces that make it harder to get things done. 2024-08-2953 minEmpathy in TechEmpathy in TechEmpathy and Organizational Effectiveness with Belle WalkerBelle Walker is the owner of Belleview Consulting, which takes organizations from Friction to Function by developing human-centric organizational models that help clients across many industries recapture lost efficiency and engagement.Belle is an international bestselling author of the book Generation Innovation, a TEDx speaker, and has built several successful technology teams including one responsible for the quality of maps for autonomous vehicles, where she was awarded two patents. Belle began her career at Google, building a nation-wide aerial photography operation.Belle has a Mechanical Engineering degree from Harvard and a Systems Engineering master’s fr...2024-08-2231 minInvisible Machines podcast by UX MagazineInvisible Machines podcast by UX MagazineS4E3 The AGI in Organizational Agility | McKinsey & Co.'s Aaron De SmetWe're rounding out our deep dive on organizational AGI with Aaron De Smet, a Senior Partner at McKinsey & Company who helped identify "The keys to organizational agility" with colleagues back in 2015. As we discussed in our first episode on organizational AGI, agility is a key component to making the journey feasible. Aaron has been exploring organizational AGI for years and connects the dots between organizational longevity and the technologies associated with AI. This conversation examines the ways our very idea of work is steeped in outdated beliefs and strategies from the industrial revolution and how companies that will survive and...2024-08-081h 08Mastery TalksMastery TalksStartup Strategy and The RIDICULIST Explained by Stanford Expert Huggy RaoHuggy Rao is the author of two groundbreaking books, The Friction Project and Scaling Up Excellence, written with his colleague Bob Sutton. We explore how friction in organizations can be both good and bad. We also discussed the problems of time poverty and the importance of introducing good friction to slow decision-making. 👉 Guest: Huggy Rao https://huggyrao.com/ 📺 Video version: https://youtu.be/dOqcaz36Iyc ❤️ Support Mastery Talks: https://www.patreon.com/MasteryTalks 👉 Connect with...2024-08-0745 minimPulse - Founders & Tech TalkimPulse - Founders & Tech Talk#8 Linda Yates | The essence of Corporate Mentoring: Opportunities and Challenges In this podcast episode we had the honour to speak with Linda Yates, the Founder and CEO of Mach49 about the opportunities and challenges of corporate mentoring. Linda Yates is the Founder and CEO of Mach49, which partners with the Global 1000 to drive venture-driven growth through building ventures, investing, and strategic partnerships, focusing on scalable execution and innovation. With over 30 years of experience, she has also served on numerous boards, authored the acclaimed book "The Unicorn Within," and is known for her environmental activism and advocacy for 21st-century education. Chapter: 00:12 Guest Introduction 00:54 Risks for Legacy Companies 01:33 Corporate Venturing 01:47 Linda's...2024-06-201h 05It\'s No FlukeIt's No FlukeE67 Bob Sutton & Huggy Rao: Where good leaders and good ideas get stuckThis week we're joined by both authors of ⁠The Friction Project⁠. Bob Sutton is a Stanford Professor, organizational researcher, and best-selling author. His seven management books include bestsellers The No A**hole Rule, Good Boss, Bad Boss, and (with Huggy Rao) Scaling Up Excellence.  Huggy Rao is also a Stanford Professor of organizational behavior, a best-selling author and a highly accomplished researcher with more accolades than will tightly fit in this intro.  Together they consult with some of the biggest brands and leaders in the world to eliminate friction, the mundane, the unnecessary and ab...2024-05-1445 minSuccessful Nonprofits PodcastSuccessful Nonprofits PodcastMaking Work Easier with Huggy RaoAs a nonprofit leader, you navigate the complexities of managing time, resources, staff, and your board. Today’s guest, Huggy Rao, wants you to create friction within your organization that makes the right things easier and the wrong things harder. Huggy and Dolph dive into practical strategies for reducing 'bad friction' that wastes time and energy, while advocating for 'good friction' that fosters deliberation and educated decisions. This episode is a must-listen for nonprofit executives seeking actionable advice on enhancing organizational efficiency and culture. Huggy Rao is co-author of  the best-selling book “The Friction Project: How S...2024-04-3034 minTalks at GoogleTalks at GoogleEp440 - Bob Sutton & Huggy Rao | The Friction ProjectProfessors Bob Sutton and Huggy Rao visit Google to discuss their book “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder.” This book is a useful guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, Sutton and Rao teach readers how to become “friction fixers...2024-04-2332 minTalks at GoogleTalks at GoogleEp440 - Bob Sutton & Huggy Rao | The Friction ProjectProfessors Bob Sutton and Huggy Rao visit Google to discuss their book “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder.” This book is a useful guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, Sutton and Rao teach readers how to become “friction fixers...2024-04-2332 minThe Brainy Business | Understanding the Psychology of Why People Buy | Behavioral EconomicsThe Brainy Business | Understanding the Psychology of Why People Buy | Behavioral EconomicsDefeating Workplace Friction w/ Huggy RaoIn this episode of The Brainy Business podcast, Huggy Rao, a distinguished professor at the Stanford Graduate School of Business, shares profound insights on the concept of workplace friction and its impact on organizational dynamics. Huggy's extensive research and expertise in organizational behavior and management bring a unique perspective to the discussion, emphasizing the critical role of leaders in managing workplace obstacles effectively. Throughout the episode, Huggy dissects the complexities of workplace friction, from the detrimental effects of time poverty on decision-making to the strategic implementation of good and bad obstacles in organizations.  His compelling anecdotes and p...2024-04-1951 minManagement Today\'s Leadership LessonsManagement Today's Leadership LessonsHow to become a 'friction fixer' Every organisation is clogged with destructive friction – from convoluted meetings to antiquated technologies – that chips away at “our initiative, commitment and zest for work”. That's the contention at the centre of a new book from Stanford professors Bob Sutton and Huggy Rao, which aims to teach people how to "live like a friction fixer".This week on Leadership Lessons, Sutton shares some of the tips and tricks he and Rao learnt over the course of seven years spent researching the book. Plus, you might not know them by these names but they'll...2024-04-1840 minThe Remarkable Leadership PodcastThe Remarkable Leadership PodcastThe Friction Project with Bob SuttonIs it better to prioritize making tasks quick and easy, or should you consider making them slower and more difficult? Bob Sutton suggests smart leaders can make the right things easier and the wrong things harder. Sutton joins Kevin to discuss the challenges faced by organizations as they grow, emphasizing the importance of recognizing both good and bad friction within teams and processes. He highlights the need to balance speed and thoroughness in decision-making, using examples like Google's hiring process evolution and the impact of inefficient workflows on employee morale and productivity. He also touches on leadership approaches like "...2024-04-1038 minThe Next Big Idea DailyThe Next Big Idea Daily"The Friction Project" by Huggy Rao and Robert SuttonHow smart leaders make the right things easier and the wrong things harder.• Subscribe to our newsletter• Download our app• Join our club (and use code DAILY for a special discount)2024-04-0813 minThe Burleson Box: A Podcast from Dustin Burleson, DDS, MBAThe Burleson Box: A Podcast from Dustin Burleson, DDS, MBABob Sutton on The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things HarderEvery organization is plagued by destructive friction—the forces that make it harder, more complicated, or downright impossible to get anything done. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers,” so that teams and organizations don’t squander the zeal, damage the health, and throttle the creativity and productivity of good people—or burn through cash and other precious resources.  Sutton...2024-04-0537 minEvergreen Journal by Tugboat InstituteEvergreen Journal by Tugboat InstituteThe Friction ProjectWithin any business, although we typically aim for efficiency and ease, we often end up with systems, processes, and norms that create friction. Friction can slow us down and negatively impact both progress and morale. Dr. Robert I. Sutton, Stanford professor and co-author of the recent book, The Friction Project, has studied friction within enterprises and has accumulated significant wisdom around this concept. In this Tugboat Institute® talk, Bob explores the different types of friction, the common causes of friction, and some effective remedies for removing bad friction from our work. While not all friction is negative, t...2024-04-0427 minEvergreen Journal by Tugboat InstituteEvergreen Journal by Tugboat InstituteThe Friction ProjectWithin any business, although we typically aim for efficiency and ease, we often end up with systems, processes, and norms that create friction. Friction can slow us down and negatively impact both progress and morale. Dr. Robert I. Sutton, Stanford professor and co-author of the recent book, The Friction Project, has studied friction within enterprises and has accumulated significant wisdom around this concept. In this Tugboat Institute® talk, Bob explores the different types of friction, the common causes of friction, and some effective remedies for removing bad friction from our work. While not all friction is negative, t...2024-04-0427 minFixableFixableFriction 101: How to make the right things easier and wrong things harder (w/ Bob Sutton and Huggy Rao)Do you feel like you’re hitting a wall at work? This week, Anne and Frances are joined by Master Fixers Bob Sutton and Huggy Rao. Bob and Huggy are professors at Stanford University and authors of “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder”. Together, the four discuss how anyone can eliminate the obstacles to doing their best work—and create constraints that make work even better. Transcripts for Fixable are available at go.ted.com/fixablescripts.For the full text transcript, visit ted.com/podcasts/fixable...2024-03-0436 minThink Fast Talk Smart: Communication TechniquesThink Fast Talk Smart: Communication Techniques131. Friction Fixing: How to Use Obstacles to Your AdvantageFriction — that’s Professor Huggy Rao’s metaphor for the forces that hamper workplace efficiency. But as he says, some friction can be helpful — if you know how to use it.In his book, The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, Rao and coauthor Robert I. Sutton explore how operational obstacles show up in the workplace and, more importantly, what we can do about them. Through what Rao calls “friction fixing,” leaders can “take out the bad friction to make the right things easy to do [and] put in good fricti...2024-02-2724 minStart The Game-Changing Full Audiobook Now, Story Seekers!Start The Game-Changing Full Audiobook Now, Story Seekers!The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder by Robert I. Sutton, Huggy RaoPlease visithttps://thebookvoice.com/podcasts/1/audiobook/689882to listen full audiobooks. Title: The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder Author: Robert I. Sutton, Huggy Rao Narrator: Sean Patrick Hopkins Format: Unabridged Audiobook Length: 8 hours 44 minutes Release date: February 15, 2024 Genres: HR & Admin Publisher's Summary: Brought to you by Penguin. No organization is totally free from destructive friction; the forces that make it harder, more complicated and sometimes downright impossible to get things done. Drawing on years of research and featuring case studies on the likes of Uber, Netflix and Boeing, The Friction Project...2024-02-158h 44Get Latest Full Audiobooks in Business & Economics, HR & AdminGet Latest Full Audiobooks in Business & Economics, HR & AdminThe Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder by Robert I. Sutton, Huggy RaoPlease visithttps://thebookvoice.com/podcasts/1/audiobook/689882to listen full audiobooks. Title: The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder Author: Robert I. Sutton, Huggy Rao Narrator: Sean Patrick Hopkins Format: Unabridged Audiobook Length: 8 hours 44 minutes Release date: February 15, 2024 Genres: HR & Admin Publisher's Summary: Brought to you by Penguin. No organization is totally free from destructive friction; the forces that make it harder, more complicated and sometimes downright impossible to get things done. Drawing on years of research and featuring case studies on the likes of Uber, Netflix and Boeing, The Friction Project...2024-02-158h 44Working ItWorking ItWhy ‘sh*t-fixers’ make the best managersFew things at work are more frustrating than tedious bureaucracy – and few things make employees happier than when their managers get rid of it. Isabel Berwick speaks to Huggy Rao, professor of organisational behaviour at Stanford, and co-author of 'The Friction Project,' to find out how managers can become 'shit-fixers’, clearing unnecessary obstacles from the path of their teams, while making sure they don’t go too fast for their own good. Later, Isabel speaks to FT senior business writer Andrew Hill to learn what the consequences can be when managers introduce too few checks and balances – and why gene...2024-02-1415 minCoaching for Leaders - Talent Management | LeadersCoaching for Leaders - Talent Management | Leaders667: The Way to Handle Oblivious Leadership, with Robert SuttonRobert Sutton: The Friction Project Robert Sutton is an organizational psychologist and professor of Management Science and Engineering in the Stanford Engineering School. He has given keynote speeches to more than 200 groups in 20 countries and served on numerous scholarly editorial boards. Bob's work has been featured in The New York Times, BusinessWeek, The Atlantic, Financial Times, The Wall Street Journal, Vanity Fair, and The Washington Post. He is a frequent guest on various television and radio programs, and has written seven books and two edited volumes, including the bestsellers The No A-hole Rule, Good Boss, Bad Boss, and Scaling Up...2024-02-1234 minCoaching for LeadersCoaching for LeadersThe Way to Handle Oblivious Leadership, with Robert SuttonRobert Sutton: The Friction Project Robert Sutton is an organizational psychologist and professor of Management Science and Engineering in the Stanford Engineering School. He has given keynote speeches to more than 200 groups in 20 countries and served on numerous scholarly editorial boards. Bob's work has been featured in The New York Times, BusinessWeek, The Atlantic, Financial Times, The Wall Street Journal, Vanity Fair, and The Washington Post. He is a frequent guest on various television and radio programs, and has written seven books and two edited volumes, including the bestsellers The No A-hole Rule, Good Boss, Bad Boss, and Scaling Up...2024-02-1234 minCommonwealth Club of California PodcastCommonwealth Club of California PodcastRobert Sutton and Huggy Rao: How Smart Leaders Make the Right Things Easier and the Wrong Things HarderWhat is “destructive friction”? Bestselling authors Robert I. Sutton and Huggy Rao say that every organization is plagued by destructive friction; yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse.Join us as Sutton and Rao teach people how to become “friction fixers.”Sutton and Rao say skilled friction fixers think and act like trustees of others’ time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help...2024-02-101h 06CultureLab with Aga BajerCultureLab with Aga BajerBob Sutton: On Making the Right Things Easier and the Wrong Things HarderCan you remember a time when it felt like things at work were unjustifiably and annoyingly hard? Maybe you had to read a 1000-word email that could have been just one paragraph, or had to attend a two-hour meeting that could have been an email. Or maybe you had to manually input data although the process should have been automated ages ago. The reality is that every workplace is clogged with this type of destructive friction—the time-consuming, and soul-crushing practices that drive us crazy and undermine our ability to achieve meaningful goals. I imagine that at th...2024-02-0759 minMeikles & DimesMeikles & Dimes119: Stanford Professor Bob Sutton | The Best Leaders Are Trustees of Others’ TimeBob Sutton, Professor at Stanford University, is a New York Times bestselling author of 9 books including his most recent, with co-author Huggy Rao, titled The Friction Project. Bob co-founded Stanford’s Center for Work, Technology, and Organization, the Stanford Technology Ventures Program, and the “d school.” Bob has served as an advisor to McKinsey, Bain, and Microsoft, as a Fellow at IDEO, and as faculty at the World Economic Forum, and he is currently a Senior Scientist at Gallup. Bob has given keynote speeches to more than 200 groups in more than 20 countries and has been a guest on numerous...2024-02-0516 minPsychology Life LessonsPsychology Life LessonsEpisode 18: The Friction Project Psychology Life Lessons is a podcast where we listen in on conversations with psychology experts and try to extract life lessons, and maybe a little wisdom. In this episode, Dr. Dan Lannin has a conversation about leadership with Dr. Huggy Rao–coauthor of a new book with Dr. Robert Sutton called The Friction Project. Sutton and Rao have studied leaders and organizations for decades and learned valuable lessons about how friction works–to either hinder productivity or enhance it. In our conversation Huggy provides insight into how smart leaders make the right things easier and the wrong thin...2024-02-0342 minOut of the Comfort ZoneOut of the Comfort ZoneFixing Friction with Huggy RaoSend us a textDo you feel that you are stuck in mire and can’t get things done? Is your organization wasting a lot of time with inefficiency? Are seemingly simple actions overly complicated? Tune in to understand the causes of friction and what to do about them.⬇️ Connect with me!► LinkedIn: https://www.linkedin.com/in/wanda-wallace-publicspeaker-author-podcasthost/► Instagram: https://www.instagram.com/wandatwallace/► Main YouTube: https://www.youtube.com/@wandawallace/► X: https://x.com/AskWanda► Website: https://www.wandawallace.com/💡 About the show:There is no growth in comfort and no c...2024-02-0256 minStanford eCornerStanford eCornerBob Sutton and Huggy Rao (Stanford) - Smart Leaders Understand Friction [EXPLICIT]Robert I. Sutton is an organizational psychologist and professor emeritus of Management Science and Engineering in the Stanford School of Engineering. Hayagreeva “Huggy” Rao is the Atholl McBean Professor of Organizational Behavior at the Stanford Graduate School of Business and a fellow of the Center for Advanced Study in Behavioral Science, the Sociological Research Association, and the Academy of Management. In this conversation with Stanford lecturers Ravi Belani and Emily Ma, Sutton and Rao discuss their new book, “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder,” and offer advice and insights from their ye...2024-01-3147 minEntrepreneurial Thought Leaders (ETL)Entrepreneurial Thought Leaders (ETL)Bob Sutton and Huggy Rao (Stanford) - Smart Leaders Understand Friction [EXPLICIT]Robert I. Sutton is an organizational psychologist and professor emeritus of Management Science and Engineering in the Stanford School of Engineering. Hayagreeva “Huggy” Rao is the Atholl McBean Professor of Organizational Behavior at the Stanford Graduate School of Business and a fellow of the Center for Advanced Study in Behavioral Science, the Sociological Research Association, and the Academy of Management. In this conversation with Stanford lecturers Ravi Belani and Emily Ma, Sutton and Rao discuss their new book, “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder,” and offer advice and insights from the...2024-01-3147 minEntrepreneurial Thought Leaders Video SeriesEntrepreneurial Thought Leaders Video SeriesBob Sutton and Huggy Rao (Stanford) - Smart Leaders Understand FrictionRobert I. Sutton is an organizational psychologist and professor emeritus of Management Science and Engineering in the Stanford School of Engineering. Hayagreeva “Huggy” Rao is the Atholl McBean Professor of Organizational Behavior at the Stanford Graduate School of Business and a fellow of the Center for Advanced Study in Behavioral Science, the Sociological Research Association, and the Academy of Management. In this conversation with Stanford lecturers Ravi Belani and Emily Ma, Sutton and Rao discuss their new book, “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder,” and offer advice and insights from their ye...2024-01-3147 minThinkers & IdeasThinkers & IdeasThe Friction Project with Bob SuttonIn The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, Bob Sutton and Huggy Rao share insights on friction—the forces that make it harder, slower, more complicated, or even impossible to get things done in organizations.Sutton is an expert on organizational psychology at Stanford University and a best-selling author. His latest book is a culmination of a seven-year research effort on how effective organizations function without driving employees and customers crazy.Together with Martin Reeves, Chairman of BCG Henderson Institute, Sutton explores what friction is, where it...2024-01-3028 minSecond City Works presents \Second City Works presents "Getting to Yes, And"Getting to Yes, And | Bob Sutton – ‘The Friction Project’ Kelly welcomes the great Bob Sutton back to the podcast. Professor Emeritus at Stanford, Bob has a new book out called “The Friction Project” which he co-wrote with Huggy Rao.  https://serve.castfire.com/audio/4485165/Bob_Sutton_2024-01-30-040305.64kmono.mp3 “Piles of studies show, to do creative work right, teams need to slow down, struggle, and develop a lot of bad ideas to find a rare good one.”  “Deciding if friction is good or bad depends on where you sit.”  “Friction fixing is fueled by civility, caring and love.”  Recent Posts ...2024-01-3000 minHBR IdeaCastHBR IdeaCastHow to Reduce the Friction that Hurts You — and Harness the Friction that HelpsOrganizations too often subject their employees and customers to unnecessary friction that creates inefficiency and causes frustration. But, in some situations, friction can be a positive force, spurring more innovation and better decision-making. So how do you reduce the bad kind and embrace the good?  Stanford professors Bob Sutton and Huggy Rao have studied this problem for seven years and offer strategies for leaders at every level to help them recognize when friction is needed or not and then add or subtract accordingly. They share ample examples of people and companies getting it right. Sutton and Rao are the authors o...2024-01-3029 minLive GreatlyLive GreatlyLeadership Development and Excelling at Work With Organizational Psychologist, Stanford Professor and Co-Author of THE FRICTION PROJECT, Robert SuttonOn this episode of the Live Greatly podcast Kristel Bauer sits down with organizational psychologist and Stanford professor, Robert Sutton, to discuss his new book, THE FRICTION PROJECT: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, which Robert wrote with Hayagreeva “Huggy” Rao.  Kristel and Bob discuss what is bad friction at work, how leaders can create an optimal work environment, Bob's no asshole rule, how to better receive feedback and more.  Tune in now! Key Takeaways from This Episode: A look into THE FRICTION PROJECT: How Smart Leaders Make the Right...2024-01-3034 minDisrupt Yourself Podcast with Whitney JohnsonDisrupt Yourself Podcast with Whitney Johnson358 Robert Sutton: How To Spot Bad Friction And Create Good Friction In Your WorkplaceWhen’s the last time a customer service phone menu left you… genuinely angry? We build these systems to make things easier, layer systems on top of other systems, but who’s doing the gardening and pruning – the upkeep? Our guest today calls this phenomenon friction. Robert Sutton has taught at Stanford since 1983, in that time covering everything from psychology to business management. Now he’s out with his 8th book, The Friction Project. Bob and his co-writer Huggy Rao took on this idea of a maddeningly-frustrating phone menu to nail down where friction comes from – and...2024-01-3044 minDisrupTVDisrupTVThe Chief Friction Fixer and AI + Automation | Graham Sheldon and Huggy RaoThis week on episode 350 we interviewed Graham Sheldon, Chief Product Officer of UiPath and Huggy Rao, Author of The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder. Graham discussed how he sees AI and automation coming together and where he sees the convergence of RPA with BPM, workflow, process mining, integration tools, and API management. He also touched on where he sees the future of enterprise software. Huggy shared how to identify good and bad friction in an organization and discussed how “good friction” can help jumpstart human connection and innovation in an orga...2024-01-291h 00Meikles & DimesMeikles & Dimes118: Huggy Rao | Remove Obstacles that Infuriate. Insert Obstacles that Educate.Hayagreeva "Huggy" Rao, professor at Stanford University, is the author of several bestselling books, including his most recent, with co-author Bob Sutton, The Friction Project. His books have been covered in the Wall Street Journal, Financial Times, Inc. Magazine, Amazon, Forbes, and Washington Post among others. Huggy has also consulted with organizations such as British Petroleum, CEMEX, General Electric, IBM, Mass Mutual, American Cancer Society, the FBI and CIA. In this episode we discuss the following: Whether leaders are wasting others’ time or underestimating coordination problems, they are creating bad friction that leads people to say thi...2024-01-2922 minThought SparksThought SparksRita McGrath & Bob Sutton, Author of the "The Friction Project" - Thought SparksStanford's Bob Sutton is one of the smartest people on the planet with respect to what goes on in organizations and why (hint - he's the guy that helps you deal with organizational A**holes). He has a brand-new book coming out, "The Friction Project" with Huggy Rao on the subtle ways in which leaders can make the right things easier and the wrong things harder. Boy do we need those insights now! Rita McGrath is a best-selling author, sought-after speaker, and longtime professor at Columbia Business School. As one of the world’s top experts on innovation and gr...2024-01-2559 minTechNation Radio PodcastTechNation Radio PodcastEpisode 24-04 Friction, Good and Bad???On this week’s Tech Nation, Moira speaks withStanford Professors, Bob Sutton and Huggy Rao, talk about their book, “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder.” Then, is your personal technology doing more than you bargained for? Duke University Professor Nita Farahany talks about “The Battle for Your Brain … Defending the Right to Think Freely in the Age of Neurotechnology.”2024-01-2459 minTechNation Radio PodcastTechNation Radio PodcastEpisode 24-04 Friction, Good and Bad???On this week’s Tech Nation, Moira speaks with Stanford Professors, Bob Sutton and Huggy Rao, talk about their book, “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder.” Then, is your personal technology doing more than you bargained for? Duke University Professor Nita Farahany talks about “The Battle for Your Brain … Defending the Right to Think Freely in the Age of Neurotechnology.”2024-01-2459 minWe Are Human LeadersWe Are Human LeadersFixing Friction: Eliminating The Forces That Make Work Harder with Hayagreeva 'Huggy' RaoIn this conversation we unpack workplace Friction with Hayagreeva 'Huggy' Rao. Friction can be both good and bad in a workplace, knowing how to use it and how to eliminate it when it's doing harm is critical.The Friction Project is the latest book by Huggy Rao and Bob Sutton and is The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations.THE FRICTION PROJECT: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder is written by...2024-01-2447 minLeadershitLeadershitEffective Leadership and Reducing Organizational Friction (with Dr. Robert Sutton!)Caleb and Adriele are joined by special guest, Dr. Robert Sutton, an organizational psychologist and professor of Management Science and Engineering at Stanford. They talk about bureaucracy, the frustrations of middle managers, his new book with Stanford colleague Huggy Rao, *The Friction Project,* which explores how “smart leaders make the right things easier and the wrong things harder.” [21:54] Before that, they sort through big news stories from the week including a report that 2023 was the hottest year on record, the changing language around ESG, and a slew of major layoffs. They also check in on the state of politics prio...2024-01-121h 08Free Time with Jenny BlakeFree Time with Jenny BlakeHow to Become a Friction Fixer with Huggy Rao“We don’t want our time to be spread thin like peanut butter on a slice of toast. You will have greater impact when you concentrate your efforts on work that is closely tied to winning—however you define it.”Are you working in a frustration factory? If so, it’s important to recognize that not all friction is created equal. Some is good, to slow down decision-making in crucial moments, and some is bad, getting in the way of progress. You’ll need to tap into your inner “grease” and “gunk” sides to address both.In the introductio...2024-01-0938 minBehavioral Grooves PodcastBehavioral Grooves PodcastBalancing Work Friction and Fatigue | Huggy RaoHave you or someone you know fallen victim to the detrimental effects of Jargon Monoxide? If so, there might be compensation waiting for you. Joining Kurt and Tim in this episode, Huggy Rao delves into the critical aspects of organizational friction and the looming specter of burnout within workspaces. Huggy underscores the need for clear and transparent communication to escape the wearisome trap of workspeak, identified here as "jargon monoxide." Tune in for a succinct and transparent conversation as Huggy dissects the challenges organizations encounter with an inherent bias towards addition, prioritizing the incorporation of...2023-12-181h 19Grit & GrowthGrit & GrowthWorkplace Friction: How to Make the Right Things Easier and the Wrong Things HarderWelcome to Grit & Growth’s masterclass on friction — the good, the bad, and the ugly. Robert Sutton, Stanford professor in the School of Engineering and best-selling author, has stories and strategies to help you identify the causes of friction, eliminate it, and even learn how to use friction intentionally to create more space for success. Friction, according to Bob Sutton, “ is simply putting obstacles in front of people that slow them down, that make their jobs more difficult and maybe a little bit more frustrating.” Sutton has written multiple New York Times bestsellers, including The No Asshole Rule, and...2023-12-1237 minOutthinkersOutthinkers#105—Bob Sutton: Leveraging Friction in Your OrganizationBob Sutton is an organizational psychologist and professor of Management Science and Engineering at the Stanford Engineering School. He has given keynote speeches to more than 200 groups in 20 countries, and served on numerous scholarly editorial boards focused around his work on leadership, innovation, organizational change, and workplace dynamics. His most recent book, THE FRICTION PROJECT: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, co-written with Huggy Rao is focused on scaling and leading at scale. Based on 10 years of research it outlines how to grow organizations, it suggests something really compelling: you...2023-11-2428 minDigithruDigithruScaling Up ExcellenceIntroduction “Scaling Up Excellence: Getting to More Without Settling for Less” by Robert I. Sutton and Huggy Rao is a practical guide that meticulously examines the complexities and strategies essential for scaling excellence within organizations. This insightful book dives deep into the fundamental principles, actionable practices, and compelling case studies that illustrate how exemplary companies achieve expansion while upholding exceptional standards. In this comprehensive book... Read More 2023-07-0608 minDigithruDigithruScaling Up ExcellenceIntroduction “Scaling Up Excellence: Getting to More Without Settling for Less” by Robert I. Sutton and Huggy Rao is a practical guide that meticulously examines the complexities and strategies essential for scaling excellence within organizations. This insightful book dives deep into the fundamental principles, actionable practices, and compelling case studies that illustrate how exemplary companies achieve expansion while upholding exceptional standards. In this comprehensive book... Read More 2023-07-0608 minInspiration Loves Company with Debbie Epstein HenryInspiration Loves Company with Debbie Epstein HenryCulture, Flexibility & the Future Workplace with Cali Williams Yost & Hayagreeva “Huggy” RaoIn this Inspiration Loves Company episode, we explore with Stanford Graduate School of Business professor and author, Hayagreeva "Huggy" Rao, and work flexibility strategist, futurist and author, Cali Williams Yost, how to design today’s jobs and workplaces to give employees more freedom while also facilitating collaboration, training and relationship building. We uncover how to inculcate a strong culture and loyalty while giving employees more autonomy. We also delve into how to enhance your presence online when you’re not in-person and what types of parameters and articulated expectations can create just the right balance to give both managers and...2023-04-1738 minSkills for MarsSkills for MarsWhat Makes People & Organizations Resilient? | Huggy Rao (Stanford BSG) - Building Resilience #06Today we are looking through the lenses of sociology and psychology to answer two questions: 1. How can organizational culture act as a shock absorber & help companies rebound from adversities? 2. What makes individuals resilient? Together with Huggy Rao, Professor of Organizational Behavior and Human Resources at Stanford Graduate School of Business, we will: ✅ Discuss how "cultural protections" enable people and organizations respond to shocks ✅ Provide examples on how to activate the "best self" in each individual and how this will lead to increased resilience ✅ Emphasize the need to move from "a room called fear" to a "room called hope" for both i...2021-05-1845 minLine of Sight PodcastLine of Sight PodcastThe New Builders with Elizabeth MacBrideElizabeth MacBride is an award-winning journalist and an entrepreneur with deep expertise in finance, technology and international business. She has talked her way into Gaza for a story, reported on business in refugee camps and written stories about entrepreneurs everywhere from Northern Idaho to Helena, Arkansas, to Cambodia. She is the co-author of The New Builders and founder of Times of Entrepreneurship, a weekly web publication covering entrepreneurs beyond Silicon Valley, launched in Feb. 2020, with support from the Kauffman Foundation and the Walton Family Foundation. Elizabeth has written or edited for Quartz, Forbes Magazine, Atlantic.com, Stanford G...2021-05-0339 minINspired INsider PodcastINspired INsider Podcast[Sweet Process Series] Lessons From Unicorns: What to Make Hard and Easy in Your Business with Bob Sutton of Stanford UniversityRobert (Bob) Sutton is a Professor of Management Science and Engineering at Stanford University. He is the co-founder of the Stanford Technology Ventures Program (STVP) and the Hasso Plattner Institute of Design (the D School).  Bob is currently working with Huggy Rao on The Friction Project, where they focus on why companies make the right things too complicated and the wrong things too easy and what to do about it. He's published over 200 articles in academic and popular outlets, and seven of Bob's books have gotten accolades, including being part of the Top 100 Business Books list, New Y...2020-09-1053 minSqueezing the OrangeSqueezing the OrangeSpanish Flu: How Resilience, Cooperation and Framing Shape CommunitiesWhat can be learned from the Spanish Flu that might help us better navigate the present pandemic? Dan and Akin squeeze a sociology study that looks at natural disasters, and how the way to choose to frame events can either help or hinder our recovery.  - Research Paper: 'Disasters and Community Resilience: Spanish Flu and the Formation of Retail Cooperatives in Norway' by Hayagreeva "Huggy" Rao and Henrich R. Greve 2020-07-1539 minFilene Research InstituteFilene Research InstituteFilene Fill-In Ep. 67: Fellow Huggy Rao on "Leading with the Help Muscle"This episode brings you insights from Filene Fellow Huggy Rao, professor of organizational behavior and human resources at Stanford’s Graduate School of Business. Huggy will make you see the link between what you do and the way you do it, and your performance outcomes. Huggy isn’t your typical professor, you will be well entertained by his colorful language and metaphors throughout. Get inspired by his recommendation to strengthen your help muscle more than your sell muscle. As he said, when you lead with the help muscle by setting up the incentives, culture, and organizational design right, you’ll make y...2020-06-1147 minPunk CX: Customer Experience Insights with Adrian SwinscoePunk CX: Customer Experience Insights with Adrian SwinscoeScaling up excellence is not a footprint problem but a mindset problem - Interview with Huggy RaoToday’s interview is with Huggy Rao, Atholl McBean Professor of Organizational Behavior and Human Resources at Stanford Graduate School of Business and co-author of a new book, with Robert Sutton, called: Scaling Up Excellence: Getting to More Without Settling for Less. Huggy joins me today to talk about the book, the key scaling challenges that confront every organization and how you spread pockets of excellence across an organisation. This interview follows on from my recent interview: Transforming the internal customer service experience of your IT dept – Interview with Jason Andrew of BMC Software – and is number ninety...2020-01-1129 minPunk CX: Customer Experience Insights with Adrian SwinscoePunk CX: Customer Experience Insights with Adrian SwinscoeEveryone can create a 'Genius Bar' customer experience - Interview with Gary Ambrosino of TimetradeToday’s interview is with Gary Ambrosino, President and COO of Timetrade. Gary joins me today to talk about the the work that they are doing helping a number of top banks in the USA transform their in-branch customer experience, how every retailer can now deliver a ‘Genius Bar’ experience and what retailers can do to reduce the affects of 'showrooming'. This interview follows on from my recent interview: Scaling up excellence is not a footprint problem but a mindset problem – Interview with Huggy Rao – and is number ninety-nine in the series of interviews with authors and business l...2020-01-1025 minStanford eCornerStanford eCornerThe Emperor Has No Clue - Huggy RaoToo much friction drives you crazy, but too little leaves you adrift. In this episode, Stanford Professor Bob Sutton and Huggy Rao, professor in the Stanford Graduate School of Business and coauthor of Scaling Up Excellence, discuss their quest for the “just right” amount of friction. Sure, you can make structural changes, but you’ll never optimize friction if you don’t understand and deal with what people are feeling.2018-08-0825 minChoinqueCastChoinqueCastLeadership Story | Leaders Share Vision and PurposeTwo recent client exchanges are worth sharing. The first was a visit to Tesla’s Gigafactory site in Nevada, the second a series of conversations with a director at a major health care consortium. Both on the drive to the Gigafactory site with a client and as a passenger on numerous Uber trips in Reno, discussion about the local area centered on the tectonic transformation occurring in the Reno/Sparks area. Viewing the corporate infrastructure footprint of not just Tesla, but other companies such as Amazon, Apple and Switch makes one think of the vision leading to this transformation. On th...2018-02-2201 minChoinqueCastChoinqueCastLeadership Story | Leaders Share Vision and PurposeTwo recent client exchanges are worth sharing. The first was a visit to Tesla’s Gigafactory site in Nevada, the second a series of conversations with a director at a major health care consortium. Both on the drive to the Gigafactory site with a client and as a passenger on numerous Uber trips in Reno, discussion about the local area centered on the tectonic transformation occurring in the Reno/Sparks area. Viewing the corporate infrastructure footprint of not just Tesla, but other companies such as Amazon, Apple and Switch makes one think of the vision leading to this transformation. On th...2018-02-2200 minStanford eCornerStanford eCornerBonus Episode: A Professor’s Radically Candid Closing Thoughts - Hayagreeva RaoAt the end of our live recording of the final FRICTION episode, which you should listen to first, Stanford University business Professor Hayagreeva “Huggy” Rao took to the stage and shared some closing thoughts on podcast host Bob Sutton’s raucous conversation with Kim Scott about her new bestselling book “Radical Candor.” In scholarly, dulcet tones, Rao observes how we can't be brutally honest with one another without the social lubricants of wonder and insight.2017-08-1811 minFRICTION with Bob SuttonFRICTION with Bob SuttonBonus Episode: A Professor’s Radically Candid Closing ThoughtsAt the end of our live recording of the final FRICTION episode, which you should listen to first, Stanford University business Professor Hayagreeva “Huggy” Rao took to the stage and shared some closing thoughts on podcast host Bob Sutton’s raucous conversation with Kim Scott about her new bestselling book “Radical Candor.” In scholarly, dulcet tones, Rao observes how we can't be brutally honest with one another without the social lubricants of wonder and insight.2017-08-1600 minStanford eCornerStanford eCornerAgile is a State of Being - Hayagreeva RaoFriction is the force that stands in the way of getting things done, and it’s everywhere because we work in an increasingly complex and collaborative world. But before we can eliminate this costly drag on our time, we must first call out the enemy. In this episode, Stanford management Professor Bob Sutton and Stanford business Professor Hayagreeva "Huggy" Rao describe how friction takes hold and spreads within workplaces, how to recognize when you or those around you are just adding to the "muck," and why it’s especially important for entrepreneurs to eliminate drag that blunts their only edge in t...2017-06-2118 minFRICTION with Bob SuttonFRICTION with Bob SuttonAgile is a State of BeingFriction is the force that stands in the way of getting things done, and it’s everywhere because we work in an increasingly complex and collaborative world. But before we can eliminate this costly drag on our time, we must first call out the enemy. In this episode, Stanford management Professor Bob Sutton and Stanford business Professor Hayagreeva "Huggy" Rao describe how friction takes hold and spreads within workplaces, how to recognize when you or those around you are just adding to the "muck," and why it’s especially important for entrepreneurs to eliminate drag that blunts their only edge in t...2017-06-1900 minCUES PodcastCUES PodcastCUES 22: CUES' Strategic Innovation Institute, an interview with Huggy RaoIn this episode, we’ll define and explore scaling up excellence, the most common mistakes organizations make in scaling and get an insider take on the Strategic Innovation Institute. Rao is Atholl McBean professor of organizational behavior and human resources, director of the managing talent for Strategic Advantage Executive Program and the co-director of the Customer-Focused Innovation Executive Program.2017-05-1114 minFilene Research InstituteFilene Research InstituteFilene Fill-In Ep. 28: Research Center & Colloquia News from AndrewManaging Director of Research at Filene, Andrew Downin, speaks with me about the Institute's research strategy pivot to the 5 Centers of Excellence as well as our 5 Colloquia (NOT Colloquiums!) happening throughout this year. I've also included a mini-interview with Filene Fellow Huggy Rao who offers deeper explanation of his 7 mantras for scaling excellence. Pro tip: Email Andrew at AndrewD@Filene.org to get more info on participating in research or other activities with Filene AND to find out when the snow pile outside his office window finally melted (or has it not yet?? You won't know till you ask Andrew!) ...2017-04-0730 minJourney Through The Most Transformative Full Audiobook Today!Journey Through The Most Transformative Full Audiobook Today!Scaling up Excellence by Robert I. Sutton, Hayagreeva RaoPlease visithttps://thebookvoice.com/podcasts/1/audiobook/250249to listen full audiobooks. Title: Scaling up Excellence Author: Robert I. Sutton, Hayagreeva Rao Narrator: Robert Shapiro Format: Unabridged Audiobook Length: 10 hours 47 minutes Release date: December 24, 2015 Ratings: Ratings of Book: 5 of Total 2 Ratings of Narrator: 5 of Total 1 Genres: Business & Career Development Publisher's Summary: Scaling up excellence is the key to creating a great organisation. It’s how a small enterprise expands without losing focus. It’s how a brilliant new idea or plan developed by the few goes on to be adopted by the many. And, in hard times and tough situations, it’s how po...2015-12-2410h 47Listen To Your Ears To A Mind-Blowing Full Audiobook.Listen To Your Ears To A Mind-Blowing Full Audiobook.Scaling up Excellence by Hayagreeva Rao, Robert I. SuttonPlease visithttps://thebookvoice.com/podcasts/1/audiobook/250249to listen full audiobooks. Title: Scaling up Excellence Author: Hayagreeva Rao, Robert I. Sutton Narrator: Robert Shapiro Format: Unabridged Audiobook Length: 10 hours 47 minutes Release date: December 24, 2015 Ratings: Ratings of Book: 5 of Total 2 Ratings of Narrator: 5 of Total 1 Genres: Management & Leadership Publisher's Summary: Scaling up excellence is the key to creating a great organisation. It’s how a small enterprise expands without losing focus. It’s how a brilliant new idea or plan developed by the few goes on to be adopted by the many. And, in hard times and tough situations, it’s how pocket...2015-12-2410h 47Listen to Latest Full Audiobooks in Business & Economics, Management & LeadershipListen to Latest Full Audiobooks in Business & Economics, Management & LeadershipScaling up Excellence by Hayagreeva Rao, Robert I. SuttonPlease visithttps://thebookvoice.com/podcasts/1/audiobook/250249to listen full audiobooks. Title: Scaling up Excellence Author: Hayagreeva Rao, Robert I. Sutton Narrator: Robert Shapiro Format: Unabridged Audiobook Length: 10 hours 47 minutes Release date: December 24, 2015 Ratings: Ratings of Book: 5 of Total 2 Ratings of Narrator: 5 of Total 1 Genres: Management & Leadership Publisher's Summary: Scaling up excellence is the key to creating a great organisation. It’s how a small enterprise expands without losing focus. It’s how a brilliant new idea or plan developed by the few goes on to be adopted by the many. And, in hard times and tough situations, it’s how pocket...2015-12-2410h 47Overland Resource Group Profiles in Leadership, Collaboration and Employee EngagementOverland Resource Group Profiles in Leadership, Collaboration and Employee EngagementInterview with Huggy Rau, Stanford University business professor, and co-author of best seller Scaling Up: Getting More Without Settling for LessHuggy Rau, Stanford University business professor, and co-author of best seller Scaling Up: Getting More Without Settling for Less. Rao connects fascinating research and compelling case studies with direct implications for leaders of growing organizations looking for scalability. Huggy Rao Podcast Transcript2015-11-1700 minStanford GSBStanford GSBHow Fear of Contagious Diseases Fuels XenophobiaStanford GSB professor Huggy Rao and sought to find out if fear of contagion makes people irrational. Read this story: http://www.gsb.stanford.edu/insights/how-fear-contagious-diseases-fuels-xenophobia2015-08-1805 minBrand New WaysBrand New Ways5: Play Champion Jill VialetSusan Sontag, The Rolling Stones, and “rock, paper, scissors” as a conflict resolution strategy. In this episode I talk to Jill Vialet, CEO and Founder of Playworks, a national non-profit that believes in the power of play to bring out the best in every kid. They strive to create safe, inclusive school environments that allow kids to thrive and discover their own superpowers. Music Show Opening Mix: Brand New – Salt-n-Pepa Brand New – Pharrell Williams (with Justin Timberlake) Brand New Key – Melanie Brand New – Kanye West (feat. Rhymefe...2015-02-2443 minInspiring Social Entrepreneurs PodcastInspiring Social Entrepreneurs PodcastEpisode 25: Interview with Huggy Rao, Professor of Organizational Behavior and Human Resources at Stanford Graduate School of BusinessHuggy Rao is Professor of Organizational Behavior and Human Resources at Stanford Graduate School of Business. His teaching specialties include leading organizational change, building customer focused cultures, and organization design.Huggy has worked as a consultant for many large US companies and he also worked with nonprofit organizations such as the American Cancer Society.Together with Robert Sutton, Huggy is co-author of Scaling Up Excellence: Getting to More Without Settling for Less, which was published earlier this year.In this interview, Huggy talks about:The importance of testing-and being willing to change...2015-01-1625 min2014 | LSE Public lectures and events | Audio and pdf2014 | LSE Public lectures and events | Audio and pdfScaling Up ExcellenceContributor(s): Professor Robert Sutton | Stanford professor Robert Sutton will discuss the lessons that he and colleague Huggy Rao gleaned from their seven year study of ‘the problem of more’, the challenge of spreading constructive beliefs and actions from those who have them to those who don’t. In other words, what it takes to scale up without screwing up. Robert Sutton (@work_matters) is a professor of management science and engineering at Stanford University and the author of six books including The No Asshole Rule and Good Boss, Bad Boss. This event marks the publication of his latest book, Scalin...2014-05-061h 282014 | LSE Public lectures and events | Video2014 | LSE Public lectures and events | VideoScaling Up ExcellenceContributor(s): Professor Robert Sutton | Stanford professor Robert Sutton will discuss the lessons that he and colleague Huggy Rao gleaned from their seven year study of ‘the problem of more’, the challenge of spreading constructive beliefs and actions from those who have them to those who don’t. In other words, what it takes to scale up without screwing up. Robert Sutton (@work_matters) is a professor of management science and engineering at Stanford University and the author of six books including The No Asshole Rule and Good Boss, Bad Boss. This event marks the publication of his latest book, Scalin...2014-05-061h 28Summer 2014 | Public lectures and events | Audio and pdfSummer 2014 | Public lectures and events | Audio and pdfScaling Up ExcellenceContributor(s): Professor Robert Sutton | Stanford professor Robert Sutton will discuss the lessons that he and colleague Huggy Rao gleaned from their seven year study of ‘the problem of more’, the challenge of spreading constructive beliefs and actions from those who have them to those who don’t. In other words, what it takes to scale up without screwing up. Robert Sutton (@work_matters) is a professor of management science and engineering at Stanford University and the author of six books including The No Asshole Rule and Good Boss, Bad Boss. This event marks the publication of his latest book, Scalin...2014-05-061h 28Summer 2014 | Public lectures and events | VideoSummer 2014 | Public lectures and events | VideoScaling Up ExcellenceContributor(s): Professor Robert Sutton | Stanford professor Robert Sutton will discuss the lessons that he and colleague Huggy Rao gleaned from their seven year study of ‘the problem of more’, the challenge of spreading constructive beliefs and actions from those who have them to those who don’t. In other words, what it takes to scale up without screwing up. Robert Sutton (@work_matters) is a professor of management science and engineering at Stanford University and the author of six books including The No Asshole Rule and Good Boss, Bad Boss. This event marks the publication of his latest book, Scalin...2014-05-061h 28Mind ToolsMind ToolsBook Insight: Scaling Up ExcellenceIn this podcast we're looking at Scaling Up Excellence, Getting to More Without Settling for Less, by Robert Sutton and Huggy Rao. This book guides you through the process of spreading excellence in your organization, based on pockets of best practice that already exist.2014-04-2100 minEscape from Cubicle Nation PodcastEscape from Cubicle Nation PodcastScaling Up ExcellenceMany entrepreneurs dream of starting a business in their garage, scaling it, then selling it to Google for a billion dollars.  Such things rarely happen.But scaling happens every day, in our career, our business or our workplace. We are constantly trying to improve ourselves, share our ideas, and put in systems and infrastructure that will grow our organizations without destroying that which made them great. Stanford professors Robert Sutton and Huggy Rao describe in their exceptionally well-researched and readable new book, Scaling Up Excellence: Getting to More Without Settling for Less that knowing...2014-03-0134 minThe Engaging BrandThe Engaging BrandShow 474 - Scaling up ExcellenceThis weeks expert interview with Huggy Rao talks about excellence, not just achieving it in business but also how to scale it up and encourage it to spread across the whole of the organisation.2014-02-2200 minEntrepreneurial Thought Leaders (ETL)Entrepreneurial Thought Leaders (ETL)Bob Sutton (Stanford University) - Scaling Up ExcellenceStanford Professor Bob Sutton shares principles and colorful examples from his most recent book, Scaling Up Excellence, co-authored by Huggy Rao. Touching on concepts around emotion, complexity, and connecting people, Sutton explains why scaling is about spreading and sustaining a mindset, not just a footprint.2014-02-1259 minEntrepreneurial Thought Leaders Video SeriesEntrepreneurial Thought Leaders Video SeriesBob Sutton (Stanford University) - Scaling Up ExcellenceStanford Professor Bob Sutton shares principles and colorful examples from his most recent book, Scaling Up Excellence, co-authored by Huggy Rao. Touching on concepts around emotion, complexity, and connecting people, Sutton explains why scaling is about spreading and sustaining a mindset, not just a footprint.2014-02-1258 minYour Story, Your Way: Full AudiobookYour Story, Your Way: Full AudiobookScaling Up Excellence: Getting to More Without Settling for Less Audiobook by Huggy RaoListen to this audiobook in full for free onhttps://hotaudiobook.com/freeID: 206260 Title: Scaling Up Excellence: Getting to More Without Settling for Less Author: Huggy Rao, Robert I. Sutton Narrator: Rob Shapiro Format: Unabridged Length: 10:48:00 Language: English Release date: 02-04-14 Publisher: Random House (Audio) Genres: Business & Economics, Management & Leadership, Business Development Summary: Wall Street Journal Bestseller 'The pick of 2014's management books.' –Andrew Hill, Financial Times 'One of the top business books of the year.' –Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s succe...2014-02-0510h 48Get Full Audiobook in Business, LeadershipGet Full Audiobook in Business, LeadershipScaling Up Excellence by Robert I. Sutton | Free AudiobookListen to full audiobooks for free on :https://hotaudiobook.com/freeTitle: Scaling Up Excellence Author: Robert I. Sutton, Huggy Rao Narrator: Rob Shapiro Format: Unabridged Length: 10 hrs and 47 mins Language: English Release date: 02-04-14 Publisher: Random House Audio Genres: Business, Leadership Summary: In Scaling Up Excellence, best-selling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organizations success: scaling up further, faster, and more effectively as a program or an organization creates a larger footprint. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover...2014-02-0510h 47Listen to Best Sellers Audiobooks in Business, LeadershipListen to Best Sellers Audiobooks in Business, LeadershipScaling Up Excellence Audiobook by Robert I. Sutton, Huggy RaoListen to this audiobook free with a 30-day trial. Go tohttp://hotaudiobook.com/freeTitle: Scaling Up Excellence Subtitle: Getting to More Without Settling for Less Author: Robert I. Sutton, Huggy Rao Narrator: Rob Shapiro Format: Unabridged Length: 10 hrs and 47 mins Language: English Release date: 02-04-14 Publisher: Random House Audio Ratings: 4.5 of 5 out of 286 votes Genres: Business, Leadership Publisher's Summary: In Scaling Up Excellence, best-selling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organizations success: scaling up further, faster, and more effectively as a program or an organization creates a larger footprint. Sutton and...2014-02-0410h 47Office Hours | Daniel PinkOffice Hours | Daniel PinkBOB SUTTON and HUGGY RAOStanford Business School professors and authors of Scaling Up Excellence: Getting to More Without Settling for Less2014-02-0400 min