Shows
The CUInsight ExperiencePurpose (#225)“Purpose makes leadership feel worth it.” - Randy SmithWelcome to episode 225 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real-time money movement experiences for loan payments, A2A transfers, digital disbursements, and bill pay. Through a single cloud-native platform that connects to RTP, FedNow, Fedwire, ACH, Visa Direct, and Zelle, credit unions can progressively modernize without overhauling legacy systems. Lear...
2026-01-1624 min
The CUInsight ExperienceConnection with Fred Robinson (#224)“You have people that listen, then you have people that are waiting to talk.” – Fred Robinson Welcome to episode 224 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.In this season...
2025-12-0533 min
The CUInsight ExperienceGratitude (#223)“Leaders who intentionally practice gratitude create strong cultures, deeper connections, and more resilient teams.” – Randy SmithWelcome to episode 223 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.In this season, Jill and I will h...
2025-11-2133 min
The CUInsight ExperienceAlignment (#222)“Alignment doesn’t happen by accident—it’s built through clarity.” – Jill NowackiWelcome to episode 222 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.In this season, Jill and I will have convers...
2025-11-0738 min
The CUInsight ExperienceCuriosity with Caroline Willard (#221)“Failure’s mistakes teach us so much more than our successes ever do.” – Caroline WillardWelcome to episode 221 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.In this season, Jill and I will have conversa...
2025-10-2441 min
The CUInsight ExperienceAdaptability with Brad Bergmooser (#220)“If you have a fear of failure, you won't launch.” - Brad BergmooserWelcome to episode 220 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.In this season, Jill and I will have...
2025-10-1040 min
The CUInsight ExperienceBelonging (#218)“People feel like they belong when they know their contribution matters.” – Jill Nowacki Welcome to episode 218 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.In this season, Jill and I will...
2025-09-1230 min
The CUInsight ExperiencePresence (#217)“When we have presence, it creates space for trust, clarity, and a real, true connection.” - Jill NowackiWelcome to episode 217 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.In this season, Jill and...
2025-08-2942 min
The CUInsight ExperiencePivot (#216)“Sometimes there are monumental changes, but other times it’s what can you do today to get one step closer?" - Randy Smith Welcome to episode 216 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com...
2025-08-1539 min
The CUInsight ExperienceEnough (#215)“No matter how much success you achieve, you won’t feel like you’re enough if you aren’t fulfilled in the success you have.” – Jill NowackiWelcome to episode 215 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Le...
2025-08-0133 min
The CUInsight ExperienceCourage with John Bratsakis (#214)“It’s not about you—and if you remember that, you’re making it about the people you serve.” – John BratsakisWelcome to episode 214 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.In this...
2025-07-1843 min
The CUInsight ExperienceReleasing with Patty Corkery (#213)“Every time I’ve just been myself, it’s really worked to my advantage.” - Patty CorkeryWelcome to episode 213 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.In this season, Jill and I will hav...
2025-07-0441 min
The CUInsight ExperienceLegacy with Ty Muse (#212)“I can give you the blueprint, but you’ve got to own your own development” - Ty MuseWelcome to episode 212 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.In this season, Jill and I will...
2025-06-2047 min
The CUInsight ExperienceEnergy Equation with Lauren Culp (#211)“We must really control the inputs we are taking into our brain.” - Lauren CulpWelcome to episode 211 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disbursements, and bill pay. With a single, cloud-native platform that connects to The Clearing House, Fedwire, ACH, and FedNow, credit unions...
2025-06-0638 min
The CUInsight NetworkExecutive Recruiting - Humanidei“The people helping people motto should be lived inside the walls of our organizations just as much as we live it outside with our members.” - Jaime MarksThank you for tuning in to The CUInsight Network, with your host, Robbie Young, Vice President of Strategic Growth at CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest on today’s show is Jaime Marks...
2025-05-3022 min
The CUInsight ExperienceParadox with Greg Michlig (#210)“...You establish trust with your team by being... willing to be vulnerable enough to, as a leader... to say... that's something that I hadn't thought about. That is an expertise that I don't have right now.” - Greg MichligWelcome to episode 210 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A tran...
2025-05-2340 min
The CUInsight ExperienceInner Work with Tracie Kenyon (#209)“Leaning into your best self—that's what brings joy and happiness.” – Tracie KenyonWelcome to episode 209 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disbursements, and bill pay. With a single, cloud-native platform that connects to The Clearing House, Fedwire, ACH, and FedNow, credit unions can modernize...
2025-05-0943 min
The CUInsight ExperienceTrust (#208)“Trust is the currency that keeps credit unions thriving.” - Jill Nowacki Welcome to episode 208 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disbursements, and bill pay. With a single, cloud-native platform that connects to The Clearing House, Fedwire, ACH, and FedNow, credit unions can moderni...
2025-04-2535 min
The CUInsight ExperienceImposter Syndrome (#207)“If you’re looking for evidence of your failure, you’ll find that evidence.” - Jill NowackiWelcome to episode 207 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disbursements, and bill pay. With a single, cloud-native platform that connects to The Clearing H...
2025-04-1135 min
The CUInsight ExperienceGrowing Pains with Renée Sattiewhite (#206)“Be unreasonable, but not unrealistic.” - Renée SattiewhiteWelcome to episode 206 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience.In this season, Jill and I will h...
2025-03-2844 min
The CUInsight ExperienceResilience (#205)“Don’t just bounce back—bounce better.” - Randy SmithWelcome to episode 205 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience.In this season, Jill and...
2025-03-1434 min
The CUInsight ExperienceAuthenticity with Mike Valentine (#204)“As long as you take your job seriously and not yourself seriously, you’re ok.” - Mike ValentineWelcome to episode 204 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improv...
2025-02-2839 min
The CUInsight ExperienceCreate or Innovate (#203)“Looking out a couple years, your strategic plan may still be viable, but it sure has to be flexible.” - Randy SmithWelcome to episode 203 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase effi...
2025-02-1434 min
The CUInsight ExperienceExpecting the Best (#202)“Recognize your own humanity and give yourself the resources you need to cultivate optimism.” - Jill NowackiWelcome to episode 202 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve memb...
2025-01-3134 min
The CUInsight ExperienceLife is Short (#201)“There's nothing we can do today that makes tomorrow happen exactly how we think...” - Jill NowackiWelcome to episode 201 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience.
2025-01-1734 minThe CUInsight NetworkInclusive Leadership - Humanidei“The better we understand ourselves, the better we can understand others.” - Oscar PorrasThank you for tuning in to The CUInsight Network, with your host, Robbie Young, Vice President of Strategic Growth at CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest on today’s show is Oscar Porras, Senior Consultant of Diversity, Equity, and Inclusion at Humanidei. Oscar talks about...
2025-01-1025 min
The CUInsight ExperienceJill & Randy - Human-Centric (#200)“Stay authentic to your path.” - Jill NowackiThank you for tuning in to episode 200 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com.My guest on today’s show is Jill Nowacki, President and CEO of Humanidei. As we celebrate our milestone of 200 episodes, Jill and I reflect on 2024 (and her becoming co-host in 2025). We discuss the changing human expectations, pace of change, and transformational change within credit unions in 2024. As we look to the future, we explore the critical role vision plays in strategic planni...
2024-12-0642 min
The CUInsight ExperienceCathie Mahon - Empower Communities (#199)“Our job is to encourage credit unions to reach underserved markets and show them how it can be a huge growth strategy.” - Cathie MahonThank you for tuning in to episode 199 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today’s show is Cathie Mahon, President and CEO at Inclusiv. Cathie shares her career journey in credit unions that began over 30 ye...
2024-11-2245 min
The CUInsight ExperienceSekou Bermiss - Building Resilience (#198)“A good leader will create conversation by being honest about what they believe, even if they know people will disagree with it.” - Sekou BermissThank you for tuning in to episode 198 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today’s show is Sekou Bermiss, Associate Professor of Strategy and Entrepreneurship at the Kenan-Flagler Business School on the campus of the Un...
2024-11-0847 min
The CUInsight ExperienceJill Nowacki - Friction (#190)“We have to listen to people to understand their experience.” - Jill NowackiThank you for tuning in to episode 190 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera, formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial servic...
2024-07-1939 min
The CUInsight ExperienceBrent Rempe - Lead with Heart (#182)“Listen, learn, and co-create a future together.” - Brent RempeThank you for tuning in to episode 182 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Brent Rempe, President & CEO at First Alliance Credit Union. Brent shares his career journey that led him to credit unions and his current role. He shares the value in discovering your niche and defi...
2024-03-2943 min
The CUInsight ExperienceJenny Vipperman - Write Your Story (#181)“Always lead with transparency.” - Jenny VippermanThank you for tuning in to episode 181 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Jenny Vipperman, President & CEO at ORNL Federal Credit Union. Jenny shares the career journey that led her to nearly two decades in credit unions. As they continue to evolve, Jenny and her team collaborate with fintechs and...
2024-03-1545 min
The CUInsight ExperienceLibby Gill - Hope Theory (#180)“The relationships you build in and outside the organization are critically important.” - Libby GillThank you for tuning in to episode 180 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Libby Gill, Leadership Expert, Executive Coach, and Award-Winning Author. Libby Gill guides individuals and organizations to lead through change, challenge, and chaos by deeply engaging employees on a shar...
2024-03-0145 min
The CUInsight ExperienceBrian Lee - Pivotal Moment (#179)“We’re going to have to be flexible to compete.” - Brian LeeThank you for tuning in to episode 179 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Brian Lee, President & CEO at Landings Credit Union in Arizona. Brian shares how his time as an examiner influences his problem solving and leadership style. As they continue to grow, Landings Credit Union...
2024-02-1645 min
The CUInsight ExperienceLinda Armyn - All in Together (#178)“Continue to learn, grow, and collaborate to move our industry forward.” - Linda ArmynThank you for tuning in to episode 178 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Linda Armyn, President & CEO of Bethpage FCU. Linda has been a part of the Bethpage family for over two decades, having grown through its ranks to recently becoming the President & CEO. Linda acknowledges the...
2024-02-0248 min
WCMS Alumni FrogcastEpisode 34 - Tracie Kenyon (February 2024)This month's guest is Tracie Kenyon, the retired President of the Montana Credit Union League, Herb Wegner Award winner, and certified professional coach with Humanidei. Tracie's four decades of credit union service at multiple levels have provided her with a unique and humbling view of our industry. Tracie has made a huge impact in the philanthropy and advocacy of credit unions throughout Montana, and beyond. She joins the Frogcast to share her view of what is driving change in credit unions, and also opens up about her emotional decision to retire as the league President. This is your story...
2024-01-2622 min
The CUInsight ExperienceJill Nowacki - Whole Hearted (#177)Make ‘better’ happen.” - Jill NowackiThank you for tuning in to episode 177 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Jill Nowacki, President & CEO of Humanidei. Jill shares how she started her career in credit unions over 20 years ago and the initiative behind starting Humanidei. Credit unions work with Humanidei to integrate their most important asset, their human capital, into organizational growth...
2024-01-1946 min
The CUInsight ExperienceChuck Fagan - Uniting Forces (#176)“We’re going to build with the industry and build it the way you want it.” - Chuck FaganThank you for tuning in to episode 176 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Chuck Fagan, President and CEO of PSCU. PSCU is the nation’s premier payments CUSO offering end-to-end support and integrated fintech solutions to help credit unions deliver personalized, connecte...
2024-01-0546 min
The CUInsight ExperienceRandall Smith - Be Curious (#169)“One of the things that makes credit unions so beautiful is that people are willing to share.” - Randall SmithThank you for tuning in to episode 169 of The CUInsight Experience podcast. This episode is brought to you by PSCU, the nation’s premier payments CUSO and an integrated technology solutions provider. Visit PSCU.com to learn more and discover PSCUTV, a new thought leadership platform hosted by PSCU Chief Growth Officer, Brian Scott. Each episode explores top-of-mind insights in the credit union industry.In this episode, the tables are turned as Randall Smith...
2023-09-1542 minThe CUInsight NetworkExecutive Coaching - Humanidei (#64)“Everyone has a seat at the table and if the table is not long enough, we’ll build it bigger.” - Tracie KenyonThank you for tuning in to episode 64 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest on today’s show is Tracie Kenyon, Executive Development Partner...
2023-08-2529 min
The CUInsight ExperienceJill Nowacki - Future Proof (#161)“If we continue to create environments that give people the chance to be whole humans, we’re going to see positive outcomes from that.” - Jill NowackiIn episode 161 of The CUInsight Experience podcast, host Randy Smith, co-founder of CUInsight.com, sits down with Jill Nowacki, President and CEO of Humanidei.This episode is brought to you by CUES, the credit union industry’s leading talent development solutions provider. After listening to our show, be sure to learn more about TalentNEXT, the conference that takes a laser-focused look at smart people strategi...
2023-05-2639 min
2023-05-2655 min
The CUInsight ExperienceJill Nowacki - Strategic Impact (#148)“Be aware of the impact your actions have and be intentional about making those a positive impact.” - Jill NowackiThank you for tuning in to episode 148 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Elan Credit Card. Elan partners with more than 250 credit unions to provide an outsourced credit card program, and offers merchant and mortgage services for credit union members and business owners.My guest on today's show is Jill Nowacki, the President & CEO of Humanidei + O’Ro...
2022-11-1841 min
The CUInsight ExperienceJill and Randy - Yes or No (#138)“You can’t just build diversity, you have to bring in the equity to create an inclusive environment.” - Jill NowackiThank you for tuning in to episode 138 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Allied Solutions. Allied Solutions is focused on helping clients grow their bottom line, protect their business and members, and evolve to stay ahead of the competition.My guest on today's show is Jill Nowacki, the President & CEO of Humanidei + O’Rourke, who also happens to be my...
2022-07-0138 min
The CUInsight ExperienceElissa McCarter-LaBorde - Power of People (#131)“A lot of people are not well-served by the financial sector, and that’s what we have to change.” - Elissa McCarter-LaBordeThank you for tuning in to episode 131 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Elissa McCarter-LaBorde, President & CEO of the World Council of Credit Unions. She is new to the credit union industry, but spent over twenty years...
2022-03-2539 min
The CUInsight ExperienceJim Hayes - People Focused (#130)“For credit unions as a whole, our industry revolves around people.” - Jim HayesThank you for tuning in to episode 130 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Jim Hayes, President & CEO of State Employees' Credit Union (SECU). SECU is one of the largest credit unions in the country, and Jim shares that the team is all about serving thei...
2022-03-1137 min
The CUInsight ExperienceTiffany Ford - Dynamic Impact (#129)“Willingness goes miles for me.” - Tiffany FordThank you for tuning in to episode 129 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Tiffany Ford, President & CEO of the University of Michigan Credit Union. She talks about the career switch that brought her from public accounting to credit unions. Tiffany is the recipient of the 2018 Professional of the Year Award from...
2022-02-2537 min
The CUInsight ExperienceMike Valentine - Evolution of Growth (#128)“Surround yourself with people that complement you.” - Mike ValentineThank you for tuning in to episode 128 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Mike Valentine, President & CEO of BCU based in Illinois. He built his credit union career over more than three decades at BCU. Mike shares the story of the ambitious start (including one very ambitious conversation) that...
2022-02-1139 min
The CUInsight ExperienceHamza Khan - Future of Work (#127)“Change before change is required.” - Hamza KhanThank you for tuning in to episode 127 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Hamza Khan, a global keynote speaker and best selling author who has unique insights into the future of work. Hamza Khan’s clients have included some of the world’s most dynamic companies and organizations, including Microsoft, PepsiCo...
2022-01-2839 min
The CUInsight ExperienceJill Nowacki - People and Passion (#126)“Help others reach their full potential.” - Jill NowackiThank you for tuning in to episode 126 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Jill Nowacki, the President & CEO of Humanidei + O’Rourke, who also happens to be my human. In this episode, Jill shares her passion for people, the knack she has for understanding people. She believes that credit unions...
2022-01-1442 minThe CUInsight NetworkInclusive Organizations - Humanidei (#23)“Staying relevant means being reflective of the communities credit unions serve.” - Oscar PorrasThank you for tuning in to episode 23 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest today is Oscar Porras, Senior Consultant of Diversity, Equity, and Inclusion at Humanidei. At Humanidei, the team helps credit unions buil...
2021-12-1018 min
The CU2.0 PodcastCU 2.0 Podcast Episode 166 Jill Nowacki on the Credit Union War for Talent: HR in 2021Send us a textIt's tough out there. That's a paraphrase of how Jill Nowacki, a 20 year veteran of the credit union industry and presently CEO of Humanidei + O'Rourke where she focuses on talent recruitment for credit unions.When fast food outlets are advertising starting pay at $15 and up per hour in much of the country you get a hint of how tough it is right now to recruit for credit unions.But the problems aren't limited to entry level jobs. In this podcast Nowacki talks at length about issues in filling c-suite jo...
2021-09-1545 min
Banking Transformed with Jim MarousThe Increasing Need for Talent, Inclusion and Diversity in BankingAs more companies navigate the return-to-office movement, management teams are faced with an increased urgency of finding, training and retaining quality talent while also creating an inclusive environment for hybrid working.It is increasingly clear that the path to long-term relevance is through leveraging human capital. But, in most cases, this will require cultural changes that will banks and credit unions win the war for talent.We are joined on the Banking Transformed podcast by Jill Nowacki, president and CEO of the financial institution executive search and consulting firm...
2021-08-3143 min
The CUInsight ExperienceJill Nowacki - Be Intentional (#113)“Being intentional about your career also means accepting that not everything is for you.” - Jill NowackiThank you for tuning in to episode 113 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation's premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.My guest on today's show is Jill Nowacki, the President & CEO of the Humanidei. In this episode, we explore ideas on strategic intentionality and integrating diversity, equity, and incl...
2021-06-1845 min
The CUInsight ExperienceJill and Randy - Morning Walks (#101)“We can get what we want out of life if we are intentional about it.” Jill NowackiThank you for tuning in to episode 101 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Trellance transforming data into actionable insight for credit unions from coast to coast.In this season's final episode, we are changing things up a little. My co-host, the one and only Jill Nowacki, and I are looking back on this crazy year and discussing the good that is ofte...
2020-12-1132 min
Banking on Experience powered by BUSINESSNEXTEpisode 26: How FIs can give employees new meaning and improve morale with a WFH environment with Jill Nowacki at HumanideiWorking from home? Yeah, us too. And among the many challenges around our "new normal" comes the question of how Financial Institutions can give employees new meaning and improve morale in this WFH environment. But you're in luck! This week on Banking On Experience, CRMNEXT's James Gilbert is joined by Jill Nowacki, President/CEO of Humanidei + O'Rourke, Author at CUInsight, and an expert on this very subject. What's covered? · High-level summary of/ discussion around Jill's CUInsight Articles: "Most of your employees are not okay" and "Caregiving and COVID: Are women going to lose professional gains?"
2020-09-2124 min
The CUInsight ExperienceJill Nowacki - Extending Empathy (#82)“If you want to know your community, you have to represent your community.” - Jill Nowacki Thank you for tuning in to episode 82 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.Over the last few months, human capital, remote work, and efforts surrounding diversity, equity, and inclusion have been front and center for credit unions across the country. To learn m...
2020-07-1742 min
In the Room w/ Todd MarksberryE15: Jill Nowacki - President & CEO at Humanidei + O'RourkeE15: Jill Nowacki - President & CEO at Humanidei + O'Rourke by Canvas Credit Union
2020-04-0648 min
The CUInsight ExperienceJill Nowacki - Culture of Empowerment (#64)“Leaders can come from all walks of life, all levels of experience, and all different backgrounds.” - Jill NowackiThank you for tuning in to episode 64 of The CUInsight Experience podcast with your host Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at CO-OP Financial Services. CO-OP is your trusted payment processing partner whose mission is to drive the credit union movement forward.In this episode, I’m discussing changing trends in the workplace and the war for talent with Jill Nowacki, Founder...
2020-03-1343 min
The CUInsight ExperienceRandy Smith - Learning and Growing (#53)“It doesn’t have to be done or perfect to launch.” - Randy SmithWelcome episode 53 of The CUInsight Experience podcast. The season one finale. Hosted by Randy Smith, co-founder of CUInsight.com. This episode the tables are turned and Jill Nowacki, president and CEO of Humanidei (and my human), plays host and is putting me on the hot seat. Jill asks me all the questions I have asked my guests this last year on the show, along with a few little twists.We talk about my favorite guests, episodes, and locations around the wo...
2019-12-2045 min
The CUInsight ExperienceJill Nowacki - Bring Your Whole Self (#37)“Opportunities are abundant. Time is scarce. Being intentional matters.” Jill NowackiWelcome to episode 37 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder of CUInsight.com. In this episode, Randy is talking to Jill Nowacki, President and CEO of Humanidei, a human capital strategy firm launched this summer to help organizations become workplaces of choice for today’s workforce.Jill and Randy discuss her new company, how to find talented people, and some of the challenges that come with traditional recruiting efforts. Jill believes credit unions can be the employers and volunteer causes...
2019-09-0647 min