Shows
The IOFM PodcastNot Your Parents' Better Business Bureau: Top BBB Tools to Stop FraudWhen you think of the Better Business Bureau, you might picture the place your grandparents went to find a plumber. But today's BBB is so much more: it's a modern fraud-fighting resource for both consumers and businesses. In this episode, Grace sits down with fraud expert Debra Richardson to explore how the BBB has evolved from its 1912 roots into a critical tool for stopping scams before they hit your bottom line. From the powerful BBB Scam Tracker, a free national database of nearly 521,000 reported scams, to weekly scam alert emails, localized fraud education, and resources for validating...
2025-10-0722 min
The IOFM PodcastCan You Tell Which Is Real? Deepfakes, Fraud & the Future of AP RiskDeepfake fraud is no longer a futuristic fear, it's here, and it's targeting accounts payable teams. With AI-powered voice, video, and image manipulation getting scarily convincing, finance professionals need to be ready. In this eye-opening episode, Debra Richardson breaks down how deepfakes are being used to manipulate vendor payments, impersonate executives, and bypass traditional fraud controls. She shares real-world examples and delivers practical tips AP teams can use to stay one step ahead. Whether you're a finance leader, AP manager, or frontline processor, this is a must-listen conversation on the next frontier of fraud—and ho...
2025-09-1016 min
The IOFM PodcastCryptocurrency, Treasury, and Fraud: Safeguarding Your Payments in a Digital WorldAs cryptocurrency becomes a more common payment method for businesses, fraudsters are evolving faster than ever, especially through Business Email Compromise (BEC) scams. In this episode, global treasury executive Lee-Ann Perkins shares her insights on how organizations can safely navigate cryptocurrency payments, project treasury operations, and leverage strategic technology to minimize risk. With 20+ years of experience leading treasury operations across multiple industries and countries, Lee-Ann discusses real-world examples of cryptocurrency fraud, the risks tied to private keys and wallet security, and actionable strategies to safeguard your company's digital payments. Whether you're exploring cryptocurrency for cross-border...
2025-09-0354 min
The IOFM PodcastLeading with Confidence: Real-World Lessons for AP LeadersWhat does confidence really look like in a leadership role? Hint: It's not about having all the answers, it's about showing up with clarity, courage, and consistency, even in the face of chaos. In this episode, seasoned AP leader Nicole Caley shares the lessons she's learned over two decades in the trenches of finance operations—offering real talk on confident decision-making, leading during change, and helping new managers find their footing. Whether you're newly promoted, managing a growing team, or mentoring future leaders, this episode offers actionable takeaways you can start using right away. ...
2025-08-2718 min
The IOFM PodcastBuilding a Culture of Fraud Awareness in FinanceFraud prevention isn't just a policy, it's a mindset. And in Accounts Payable and Accounts Receivable, where money moves fast and pressure runs high, culture is everything. In this powerful episode, fraud expert Paul Zikmund breaks down what it really takes to build a culture of fraud awareness in finance. From real-world red flags to leadership blind spots, he explains why checklists and compliance alone won't cut it, and how organizations can start shifting behaviors before a crisis hits. Bonus: How to overcome the most common excuses for not prioritizing fraud culture—and what's at st...
2025-08-1311 min
The IOFM PodcastLead From Where You AreWhat does real leadership look like in today's finance operations? Monica Brooks isn't here to sugarcoat it, but she will inspire you. In this energizing episode, Monica shares her journey from practitioner to powerhouse, offering candid lessons from her time in the trenches and the boardroom. From building high-performing teams to navigating nonstop change, she's learned how to lead with both empathy and precision. Whether you're managing a team or preparing for your first big step up, this is the episode you didn't know you needed. Plus: Why she keeps coming back to IOFM's Leadership...
2025-07-3016 min
The IOFM PodcastTariffs, Turbulence & the Truth About ARJust before IOFM's Spring event, news broke that the President had paused planned tariffs, seemingly good news for finance and supply chain pros. But according to our AR experts, that's not the full story. In this timely episode, we unpack what the tariff delay really means for Accounts Receivable professionals. From empty ships returning from overseas to concerns about overstocked inventory, this conversation explores the deeper warning signs hiding behind the headlines. Is the supply chain truly stabilizing, or are we headed for a bigger reckoning? Even the best economists can't fully predict what's next...
2025-07-1605 min
The IOFM PodcastBehind the Numbers: The Jason Dinesen StoryWhat makes someone fall in love with tax law? For IOFM's long-time speaker and compliance expert Jason Dinesen, it's about more than numbers: it's about people, purpose, and the power of clear, honest education. In this engaging episode, Jason pulls back the curtain on his career, from founding his own firm to becoming one of the most trusted voices in 1099 compliance. You'll hear about what led him into the world of tax and accounting, what keeps him up at night in today's shifting regulatory landscape, and why he keeps coming back to IOFM year after year.
2025-07-0212 min
The IOFM PodcastAway on Business or Vacation? Tips to Keep Fraud from Happening Back at WorkSummer is here, and so are vacations, long weekends, and out-of-office replies. But before you check out, it's time for a quick check-in on something that often gets overlooked: cybersecurity. In this timely episode, Debra Richardson and Grace Chlosta revisit practical, often-forgotten cybersecurity tips that AP and AR professionals really need to know, especially when stepping away from the office. Whether you're planning your next trip or just came back from the IOFM Spring Conference, this episode is your go-to guide for staying safe on the move. Perfect for professionals headed on vacation, traveling for...
2025-06-1827 min
The IOFM PodcastFrom Biochemistry to the BoardroomEver wonder if it's too late to change careers? Whether you're feeling stuck in your current role, craving more purpose, or simply curious about what else is out there, this episode is for you. Join career coach and former biochemist Madelyn Mackie as she shares her fearless journey from the lab to the stage to the boardroom. In this inspiring and practical conversation, Madelyn speaks directly to finance professionals navigating uncertainty, burnout, or big career dreams. Whether you're climbing the ladder in AP/AR, switching industries, or just figuring out your next step—this is yo...
2025-05-2813 min
Accounting in the WildWhat Is IOFM? Inside the Must-Have Resource for AP & AR ProsJoin host Jason Dinesen live from the IOFM Spring Conference in Orlando as he sits down with Jess Scheer, Executive Editor at the Institute of Finance & Management (IOFM), to explore why IOFM is the go-to resource for Accounts Payable, Accounts Receivable, and financial operations professionals.🎧 In this episode:What IOFM is and who it servesThe power of the "Ask the Expert" feature (and how Jason fits in!)Certifications for AP, AR, and 1099 professionalsThe value of benchmarking and performance dataUpcoming IOFM events and how to attendWhy IOFM membership often pays for itself—fastWhe...
2025-05-2011 min
The IOFM PodcastUnlocking the Secrets of Enterprise Risk ManagementJoin us in this insightful episode as we sit down with Paul Zikmund, a renowned expert in enterprise risk management and forensic auditing. With years of experience in auditing and risk management, Paul shares his unique perspectives on: Implementing Robust Risk Management Programs: Learn how to develop and strengthen enterprise-wide risk management processes to meet escalating organizational demands. Conducting Successful Fraud Investigations: Gain insights into detecting and investigating financial statement fraud and understand the importance of professional skepticism and forensic procedures. Forensic Auditing Techniques: Explore the skill sets needed to uncover red flags of fraud using analytics procedures and...
2025-04-2326 min
The IOFM PodcastMastering Payment Reporting: Why CPRS Certification Matters with Jason DinesenStaying compliant with payment reporting regulations is more critical than ever – so how can finance professionals ensure they have the knowledge and skills to do it right? In this episode, IOFM Content Manager Grace Chlosta sits down with returning guest and expert trainer Jason Dinesen to discuss the Certified Payment Reporting Specialist (CPRS) certification. Jason breaks down why this certification is essential for finance professionals, what attendees can expect from the CPRS training at the upcoming IOFM Spring Conference & Expo, and how certification can enhance career growth and organizational compliance. Whether you're considering certification or just looking to...
2025-03-2020 min
Putting the AP in hAPpyEpisode 329: More Important Than Phishing Tests – Test Controls in Your Vendor Remittance Change ProcessWe are all familiar with phishing tests to test our ability to identify a fraudulent email – but what about a test to see if a fraudulent vendor request to change vendor remittance details can be leaked or changed? Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. Check out the Vendor Process Training Center for 116+ hours of weekly live and on-demand training for the Vendor team. Links mentioned in the podcast + other...
2025-03-1323 min
The IOFM PodcastEssential Skills for Vendor Team Members To Combat Today's B2B Payment Fraud B2B payment fraud is more sophisticated than ever, making the Vendor Setup & Maintenance function a frontline defense for organizations. In this episode, Grace Chlosta sits down with vendor and fraud expert Debra Richardson, to break down the latest fraud tactics and the essential skills every vendor team member needs to stay ahead. You'll learn about the latest fraud trends and why traditional red flags are disappearing, how deepfake technology, email compromise, and search engine scams are evolving, and tips for upskilling your team to meet today's security demands. Fraudsters aren't just sending suspicious emails anymore – they're in...
2025-03-0544 min
The IOFM PodcastSetting Yourself Up for Success: 1099 Compliance and E-Filing Tips for 2025 As we kick off 2025, we're diving into one of the most crucial topics for financial professionals: setting yourself up for success this tax season. This episode features our compliance expert, Jason Dinesen, who shares actionable strategies to simplify your 1099 reporting and e-filing processes. Whether you're navigating the latest IRS requirements or looking to avoid costly penalties, Jason's insights will help you streamline operations and ensure compliance. Discover practical advice to start early, stay organized, and make 2025 your smoothest tax season yet.
2025-02-0516 min
The IOFM PodcastAR Insights in Five: Rich Shively and Jess Scheer In this episode, Jess Scheer talks with Rich Shively, a credit and collections expert with over 27 years of experience, recorded live at IOFM Fall. Rich shares his insights from a panel focused on the common challenges AR professionals face when customers extend credit terms, delay payments, or miss them altogether. Rich brings a practical perspective, drawing on his vast experience across companies of all sizes, to discuss how AR teams can maximize cash flow and streamline credit and collections without relying on expensive automation tools. He shares best practices for managing manual processes that still make a...
2025-01-2205 min
The IOFM PodcastAR Insights in Five: Steve Fulmer and Jess Scheer Join Jess Scheer in conversation with Steve Fulmer in this live recording from the IOFM Fall Conference and Expo. Steve will share key insights from his popular session on preparing teams for transformative changes in AR processes, including automation. In this episode, Steve emphasizes that change isn't always easy - especially in AR, where even small shifts can feel significant. Drawing on his experience leading peer roundtables and facilitating team transformations, Steve reveals how to spot and address the resistance that may quietly exist within teams. He offers practical takeaways to help AR leaders support their staff...
2025-01-1711 min
The IOFM PodcastThe Value of IOFM Certification: A Journey to Success In this inspiring episode, Monica Brooks interviews Jamie Umpleby, a recently certified attendee who shares her journey to achieving certification at the IOFM Fall Conference and Expo. Jamie opens up about her decision to get certified, the experience of taking the class, and the valuable insights she gained along the way. Monica and Jamie discuss the certification process, exploring how the knowledge and skills Jamie acquired can make a difference in her career. Whether you're considering IOFM certification, or looking for motivation to further your own professional development, this episode offers an inside look at the rewards...
2025-01-1509 min
The IOFM PodcastAR Insights in Five: Les Smeyers and Jess Scheer In this episode, Jess and Les delve into effective strategies for boosting efficiency within Accounts Receivable. Recorded Live at the IOFM Fall Conference and Expo, they share insights from their experiences, offering listeners a roadmap to tackle common AR challenges, optimize processes, and embrace automation. This episode is a must-listen for AR professionals looking to make impactful changes in their operations. Jess and Les will discuss strategies for streamlining AR workflows, emphasizing time-saving techniques and organizational tips. You'll learn about key automation tools and how they're transforming AR processes to improve accuracy and speed. And you'll hear...
2025-01-0809 min
The IOFM PodcastThe Path to AP Automation: Insights from Courtney Cote In this episode, host Monica Brooks sits down with Courtney Cote, a seasoned Accounts Payable Manager with 16 years of experience in the engineering, manufacturing, and tech sectors. Recorded live at the IOFM Fall Conference and Expo, this conversation dives deep into the journey of AP automation and how it can elevate both processes and careers. Courtney shares her firsthand experiences implementing automated solutions to drive efficiency, accuracy, and compliance in AP. For AP professionals curious about the power of automation and ready to take the next step in their own careers, this episode offers a wealth of...
2025-01-0214 min
The IOFM PodcastAR Insights in Five: Jeff Haller and Jess Scheer In this engaging episode, join Jeff and Jess as they unpack the top trends and challenges in Accounts Receivable discussed live at IOFM's Fall Conference and Expo. Together, they explore their innovations driving AR forward and share practical strategies to optimize AR processes. Perfect for AR professionals looking to stay ahead, this episode offers real-world insights and actionable advice. Jeff and Jess will highlight major themes from the conference, from automation to evolving compliance standards in AR. They'll discuss innovative solutions to common AR challenges, with a focus on improving cash flow and reducing payment delays. You'll...
2024-12-1811 min
The IOFM PodcastSafeguarding Your Finances: Talking AP and AR Fraud with Debra Richardson and Monica Brooks In this special episode recorded live at the IOFM Fall Conference and Expo, Debra Richardson and Monica Brooks share their expertise and insights into fraud prevention in AP and AR. With decades of combined experience in AP and AR management, Debra and Monica explore the critical importance of fraud protection and the value of IOFM certification for finance professionals. Debra and Monica also share their personal journey as friends who met through IOFM, highlighting the power of professional connections within the finance community. This episode is a must-listen for AP and AR professionals looking to strengthen fraud...
2024-12-0413 min
The IOFM PodcastAR Insights in Five: George Uko and Jess Scheer Join us for a quick, insightful 5-minute episode featuring George and Jess, two thought leaders in Accounts Receivable. Recorded live at the IOFM Fall Conference & Expo, this episode dives into their biggest takeaways from the event, industry lessons learned, and practical insights for AR professionals. George and Jess will share their most impactful moments, including sessions that sparked new approaches and innovative ideas in AR. You'll gain practical tips from their session takeaways that can help streamline AR processes and improve workflow efficiencies. You'll also hear about the latest tools, trends, and best practices that are shaping...
2024-11-2005 min
The IOFM PodcastBehind the Spotlight: An Insider's Guide to Speaking at an IOFM Conference Join two of IOFM's speakers as they take you behind the scenes of their journey to speaking at IOFM. Discover how they got started with IOFM, hear about their upcoming IOFM Fall sessions, and get their insider tips on making the most of your time at the Fall Conference. Whether you're a first-time attendee or a seasoned pro, this episode will help you prepare for a successful and impactful event!
2024-10-0236 min
Net 30What Accounts Payable Professionals Want out of Their CareersAccounts payable (AP) is a challenging job that demands professionals to juggle numerous tasks simultaneously, from data entry to account reconciliation to monthly reporting.
Our recent AP Career Satisfaction Survey, conducted in partnership with the Institute of Finance & Management (IOFM), found that a majority (51%) of AP professionals are “very” or “extremely” satisfied with their current role. Yet those who work in departments with outdated technology and a reliance on manual processes feel less positive towards their organization.
In this episode, AvidXchange's host Chris Elmore discussed the results of this survey with Jeanne Dion of SAP Concur. With decade...
2024-09-0929 min
The IOFM PodcastThe Key to Aligning Accounts Payable and ProcurementAlthough procurement and AP are different stages of the same process, both areas tend to operate in silos, observes Katrina DeProfio-Carroll, a P2P global process owner. While the two departments' day-to-day goals and the metrics they measure success with differ on the surface, they both have the same overarching objective — to make sure the organization has what it needs when it needs it, which necessitates keeping the vendors happy by paying their invoices on time. DeProfio-Carroll realized that the disconnect between departments in her organization was creating issues, and began by opening lines of communication. Those co...
2024-08-2826 min
The IOFM PodcastEmbarking on a Successful Automation Journey Automation is revolutionizing the way we approach AP, but implementing it successfully requires careful planning and a collaborative team. Rowena Froegel offers her expertise on how to embark on this journey, providing invaluable advice on fostering a positive attitude towards change and ensuring your team embraces automation with enthusiasm. You'll gain insights into effective strategies for your team to inspire a love for change within your organization, transforming fear into excitement and innovation.
2024-08-2121 min
The IOFM PodcastUnlocking the Power of Accounts Payable Benchmarking Benchmarking is a pivotal tool for any organization looking to stay competitive and efficient. Jennifer Huffman delves into why benchmarking is especially important in the AP industry, offering a comprehensive guide on how to measure your performance against your peers and competitors. Discover how to leverage these insights to drive meaningful change and continuous improvement within your organization. You'll understand why benchmarking is essential for assessing your AP performance and identifying areas for improvement and gain practical advice on how to take the results of benchmarking and apply them to enhance your AP process. Jennifer also shares strategies for...
2024-08-0724 min
The IOFM PodcastDiscovering Synergy Between Accounts Payable and Accounts ReceivableIn many organizations, AP and AR are viewed as separate entities, each with its own set of challenges and objectives. However, Les Smeyers reveals how these two essential functions are, in fact, parts of a greater financial operation. Understanding and leveraging the synergy between AP and AR can lead to more efficient processes, improved cash flow, and stronger overall financial health for your organization. You'll learn more AP and AR teams can collaborate effectively to align their goals, ensuring seamless financial operations, all while Les shares actional insights based on his extensive experience and background.
2024-07-2421 min
The IOFM PodcastWhat to Know About the New IRS Form W-9In March 2024, the IRS quietly released a new version of its Form W-9, "Request for Taxpayer Identification Number and Certification." Although this revision had been pending for some time, the actual update was introduced with little fanfare. We spoke with tax expert Jason Dinesen to get a better understanding of how the form has changed and what it means for organizations that must collect this information. In this podcast, Dinesen answers these key questions — and more: How has the wording on the form changed and what's the impact? Do I need to collect a new form fr...
2024-07-0223 min
The IOFM PodcastReflecting on IOFM Spring with Debra Richardson: Key Takeaways and Event HistoryIn this episode, we sit down with Debra Richardson, a beloved and long-time speaker at IOFM events. Known for her engaging sessions on fraud prevention, vendor master file management, and the integration of AI in accounts payable, Debra has become a crowd favorite over the years. Join us as Debra shares her journey into the world of public speaking, her extensive experience with IOFM conferences, and why she believes attending these events is crucial for staying ahead in the industry. Whether you're a seasoned professional or new to the field, Debra's insights are sure to inspire and inform. Don't...
2024-06-1731 min
The IOFM PodcastElevate Your Accounts Payable Career: Securing Your Seat at the TableAre you ready to take your AP career to the next level? Join us in this insightful episode as we explore essential strategies to help AP professionals stand out and secure a crucial seat at the decision-making table. We'll delve into how you can shine in interviews by mastering practical tips and techniques that impress hiring managers and help you land your dream job in AP. We'll also discuss the qualities that define a true team player and offer insights on enhancing your collaborative skills. Additionally, you'll learn how to boost your professional presence by effectively communicating your expertise...
2024-06-0522 min
The IOFM PodcastRaising the Profile of AP: Tips and TechniquesIn this podcast, IOFM Managing Editor Royce Grayson Morse talks to Candace Jaramillo, certified P2P manager at Liberty Oilfield Services and brain-based coach. Jaramillo advises that the first step to creating positivity about AP within an organization is to simply listen — to employees and upper management alike. While taking on her current role, she did just that — and one of the first things she heard was that her accounting executive was losing sleep over problems with the money going out the door. At that point, Jaramillo took the time to sit down individually with each member of h...
2024-05-1525 min
The IOFM PodcastUnclaimed Property Strategies: More Than Simple Due DiligenceUnclaimed property expert Jim Sadik talks compliance with IOFM Content Manager Grace Chlosta in this interesting podcast on a topic that impacts most businesses. Organizations usually have at least some uncashed checks or credit balances that need to be managed in accordance with unclaimed property laws, but how they choose to handle them varies. Some companies are strongly motivated to not have to escheat property to the state; others are perfectly happy to escheat the money and let the state handle finding the owner. Practices vary, notes Sadik. The required due diligence of sending a notification letter...
2024-05-0122 min
The IOFM PodcastManaging Change When You're Change AverseWhen Arecka Mather, APM, had to manage her team through a system conversion, she was particularly challenged. As a person who herself struggles with change, her leadership was essential to the success of the project, but she needed to overcome her own anxiety while getting everyone else on board as well. In this podcast, Arecka talks about her experiences with IOFM Managing Editor Royce Grayson Morse, discussing the obstacles and day-to-day setbacks she and her team encountered during the process, and offering tips for others in similar situations. Maintaining her composure, being brave enough to ask lots...
2024-04-1518 min
The IOFM PodcastRevitalize, Optimize, Appreciate: Nurturing Morale, Efficiency, and the Value of Accounts PayableWith a team as important and hard-working as Accounts Payable, it is easy for members to feel overworked, overwhelmed, and unmotivated to come to work. As leaders, it's important to build our teams up, help them utilize unique communication strategies, and think outside the box in order to be efficient. In this episode, we speak to Katie Noto, a Senior Manager of P2P at BDO USA, and delve into the intricacies of revitalizing team morale, optimizing efficiency without solely relying on automation, and appreciating the true value of your role in Accounts Payable. Whether...
2024-03-2528 min
The IOFM PodcastCorrecting 1099s — What You Need to Know IOFM receives a lot of questions about the process for correcting 1099 filings, and even whether a correction is necessary in the first place. In this podcast, we speak to Jason Dinesen about the circumstances under which it might be necessary to issue one. What if the recipient's name was spelled wrong? What if the dollar amount or a TIN number was incorrect? What if a check was never cashed? And what should your approach be for correcting a 1099 if the recipient simply requests it? Jason also explains the importance of filing a correction by the deadline, and...
2024-02-2920 min
The IOFM PodcastIs a Fraudster Romancing You? How to Know and What to Do About It!It's February, and romance is in the air! However, what you don't want is for a scammer to woo you into doing something you shouldn't. Unfortunately, fraudsters are always upping their game and developing new techniques to rip off unsuspecting AP professionals. Some of their latest gambits involve getting close to you on a personal level in order to get you to let your guard down. In this fascinating podcast with Debra R. Richardson, vendor master file expert and certified fraud examiner, and Royce Grayson Morse, IOFM's managing editor, we explore sneaky new ways those looking to...
2024-02-1434 min
The Payments PodcastIOFM evangelist sees growth spring from AP automationWhile 84% of typical accounts payable (AP) days are bogged down in administrative, manual, repetitive tasks, Mark Brousseau of Brousseau & Associates and representing IOFM, shares how the role of AP and AR leaders is undergoing significant transformation. Beyond driving efficiency and lowering costs with fully automated end-to-end AP and AR process, they’re now expected to elevate themselves to a far more strategic role, delivering more insight into the office of the CFO and the business.
2024-02-1326 minThe Payments PodcastIOFM evangelist sees growth spring from AP automationWhile 84% of typical accounts payable (AP) days are bogged down in administrative, manual, repetitive tasks, Mark Brousseau of Brousseau & Associates and representing IOFM, shares how the role of AP and AR leaders is undergoing significant transformation. Beyond driving efficiency and lowering costs with fully automated end-to-end AP and AR process, they’re now expected to elevate themselves to a far more strategic role, delivering more insight into the office of the CFO and the business.
2024-02-1326 min
The IOFM PodcastLeadership vs. Management: How They Both Contribute to Workplace SuccessWhile the terms leadership and management are sometimes used interchangeably, there are important differences. IOFM recently spoke with Tracy Zurcher, District Manager at FedEx Ground, to get her thoughts on how to advance both within your organization. She notes that while management tends to focus on process handling, leadership involves relationship building. Each practice requires different skills, but mastering both is the key to success. Focusing exclusively on management skills won't inspire optimal results — staff members may lack engagement and their performance may suffer as a result. And because people are the heart of an organization, understanding th...
2024-01-3124 min
The IOFM PodcastHow COVID Changed AP Forever, and Where We're Headed NowWhen COVID hit, many Accounts Payable teams were unprepared, particularly if they relied on paper invoices and checks. Lynn Tate, APM, Accounts Payable & Expense Report Analyst for Urban Science Applications Inc., found herself in a situation that required a significant degree of creativity: In order to get her invoices approved and paid in a timely fashion, she needed to quickly find a way to manage them remotely. What she settled on was a cloud-based file sharing service that enabled her to notify her teammates when there were invoices that needed review. She was able to alert them a...
2024-01-1725 min
The IOFM PodcastPaving the Way to Automation"Upper management knows what you do … but they really don't know what you do." So says Patrick Kurtz, Client AP Manager for HomeRiver Group. He explains that although executives understand in principle what accounts payable involves, it's likely that they don't comprehend the day-to-day challenges of AP. While collecting metrics to present to the C-suite when making a case for automation is a helpful strategy, you must also be able to explain in concrete terms how that will play into process improvement. Fear of change is also an important factor. Kurtz discusses how to analytically evaluate automation opt...
2023-11-2920 min
The IOFM PodcastDo You Have Foreign Vendors Hiding in Your VMF?Most organizations have non-U.S. vendors lurking in their vendor master files, but may not even realize it. Worse yet, some of those vendors may appear on the watchlists published by the U.S. government. Because doing business with these entities without proper due diligence regarding withholding — or even doing business with them at all — can result in steep fines and penalties, it's important to identify those vendors in order to maintain compliance. But where to begin? Vendor master file expert consultant Debra R. Richardson discusses this issue with IOFM's Managing Editor Royce Grayson Morse, reviewing techniques that...
2023-11-0148 min
The IOFM PodcastHow Educational Institutions Can Leverage Automation for Improved P2P WorkflowsIn his work as an educational consultant at Unimarket, Christopher Rust helps clients improve their P2P processes to realize cost savings while freeing up staff to make a greater contribution to the institution. He recommends taking a thorough look at the impact of change management, both to the department and the institution overall. Moving contract management, procurement and AP into an electronic P2P environment relieves a lot of stress on the team and the typically heavy volume of transactions they must manage. The end goal is improved control of spend management, and for institutions that...
2023-10-1826 min
The IOFM PodcastHow AI Will Shape Accounts PayableAccounts payable professionals have all undoubtedly heard of artificial intelligence and how it's likely to change the business landscape. But how is AI expected to impact AP's functions? In this podcast with David Glass, IOFM discusses the different types of what may be considered AI — from optical character recognition and robotic process automation, all the way to sophisticated machine learning capabilities. Glass discusses how these things differ, from simply reading in scanned fields on an invoice to having the technology interpret what it's seeing, regardless of document layout; matching invoices to POs; and communicating with vendors. He exp...
2023-10-0418 min
The IOFM PodcastCompliance Alert: What to Know About Major IRS E-Filing ChangesThe IRS is making some significant changes to e-filing requirements. While it used to be that you could choose to file 1099s in paper form as long as you didn't have more than 250 of any one type, that is no longer the case. In fact, the threshold for 2024 reporting of 2023 amounts has been reduced to an aggregated total of 10 forms of all types, and that includes more than just 1099s — it applies to W-2s and certain other forms as well. In this podcast, IOFM Managing Editor Royce Grayson Morse talks with Jason Dinesen of Dinesen Tax about...
2023-09-2028 min
Putting the AP in hAPpyEpisode 254: Job Hunting? One Huge Risk If You Use ChatGPT For Resume BuildingWe all love our jobs, bosses, companies, etc – but at some point, it may make sense to move on to the next career opportunity. Well, that opportunity will need a resume and while you may be tempted to use ChatGPT – here is one big reason may want to revise that Microsoft Word, Google Doc or more fancy platforms for resumes – yourself. What is it? Keep Listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vend...
2023-09-0720 min
The IOFM PodcastBreaking Down Barriers Between AP and Upper ManagementOne thing that many AP professionals experience is finding themselves compartmentalized away from the organization as a whole. That's due in part to the mistaken perception that accounts payable is a strictly clerical function. Yet the irony is that a major portion of the company's cash moves through the hands of AP, a department that has inside knowledge about finance operations — and where both the inefficiencies and opportunities lie. In this podcast, we speak to an experienced AP Director to explore strategies and techniques for leveraging this knowledge, with a goal of changing the organization's thinking about the...
2023-09-0624 min
Putting the AP in hAPpyEpisode 204: 3 AP Organization Appreciation Weeks Are Almost Here: 9 Remote Friendly & No Cost Ways to Appreciate the Vendor TeamThe Institute of Financial Management or IOFM is an organization that educates, certifies and supports Accounts Payable and other financial operations, professionals. Every year they have a Finance and Accounting Appreciation Week – and guess what – it’s coming up in September, then 2 more in October. Need ideas for a remote team? Keep listening. Check out my website www.debrarrichardson.com if you need help cleaning your vendor master file or implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines, or bad vendor data. Subscribe today to be entered in the su...
2022-09-1516 min
The IOFM PodcastThe Importance of Relationships in Credit and CollectionsGood relationships in credit and collections make all the difference to a successful strategy. Both internal relationships with sales and management, and external relationships with customers are key to creating an environment of openness, collaboration — and ultimately, receivables success — yet it's sometimes a delicate balance. Lisa stresses communicating early and often is important to making certain all the stakeholders are aware of a collections situation, to discovering why an invoice hasn't been paid, and making sure the issues are resolved to ensure accurate and timely payments.
2022-05-0924 min
The IOFM PodcastImproving Your O2C Process by Breaking Down Silos and Implementing Best PracticesIn this podcast, Defays discusses the problem of siloing in the O2C process and how that can impact the business's bottom line. He also offers suggestions for improving O2C operations by using training resources, benchmarking and best practices as tools for broadening perspective and getting out of "we've always done it that way" mode.
2022-05-0928 min
The IOFM PodcastDesktop Procedures, Fraud and Compliance in the VMFJoin us for a conversation between Debra Richardson and IOFM's Executive Editor Jess Scheer as they discuss the vendor master file, fraud, compliance, keeping the VMF clean – and how desktop procedures are a big part of that effort.
2022-03-2331 min
The IOFM PodcastThe Benefits of Continuous LearningNow more than ever, the world is in flux. It's hard to keep up with this shifting landscape — not only because of the pandemic and the workplace changes it's necessitated, but also due to staff attrition and increased automation. Staying current requires a willingness to seek out change through constant learning. Being open to new information and developing additional skills allows AP professionals to elevate work, build confidence and engage with the team in a positive way.
2022-02-2430 min
The IOFM PodcastOvercoming Imposter SyndromeIf you have a long list of professional achievements, yet you still doubt your own qualifications and worth sometimes, you may be a victim of "imposter syndrome." According to Sherry Stroud, APM, this can prevent you from reaching your maximum potential. However, the good news is it can be overcome. In this podcast, Stroud explains what imposter syndrome is, how it works — and how to conquer it.
2022-01-2628 min
The IOFM PodcastLife After AutomationOne problem with AP automation is that we tend to look no further than the implementation and the immediate issues it solves. But what comes after that? In many cases, the assumption held by the top of the organization all the way on down is that automation will result in big staff reductions. However, in many cases, reallocating those human resources to more strategic, less clerical tasks can create a better outcome for the business. Join Tiffany Miller as she discusses the hidden treasure within AP, what comes after automation, and how to educate upper...
2022-01-2032 min
Putting the AP in hAPpyEpisode 169: Debra R Richardson and Jess Sheer Talk Fraud Mitigation for Those Pesky Fraudulent Emails and Vendor Bank Change RequestsSo it’s not often that I have the chance to sit down and have a conversation with Jess Scheer the Executive Editor at IOFM, an association for Accounts Payable Professionals. If you want to hear a discussion on techniques to mitigate the risk of fraud in emails between myself and a leader from an AP Organization that has been serving the AP community since 1982…Keep listening.Check out my website www.debrarrichardson.com if you need help cleaning your vendor master file or implementing authentication, internal controls and best practices to it from fraud. S...
2022-01-1330 min
The IOFM PodcastA New Perspective on AP LeadershipLiberal arts graduate Michael Rochelle dreamed of working in accounts payable. Although he didn't have any experience in the field, one day he took a chance and applied for an AP job. The hiring manager saw something in him and brought him onboard. Now, almost 20 years later, he has achieved his dream, bringing a fresh perspective to his role as Senior Manager. Join Michael as he offers an innovative, fun way of thinking about leadership in this entertaining podcast.
2021-11-1530 min
The IOFM PodcastVirtual Card Programs Can Benefit Both AP and VendorsIn this podcast, IOFM Advisory Panelist David Glass discusses virtual card programs and the benefits for both his organization and the vendors—faster payments for vendors, less time and money spent processing paper checks for his organization. Through the combined efforts of his team and his card provider, WVU Medicine continues to grow the program, making AP a profit center within just three years.
2021-08-0613 min
The IOFM PodcastLeadership Tips for Managing a Successful AP TeamAccounts payable director Bethany Mezzadra offers insight into her techniques for developing a highly productive and engaged AP team. She candidly discusses her strategies for problem-solving and improvement during the pandemic, which coincided with a major system implementation earlier this year, and balancing performance with compassion during this difficult time.
2021-08-0219 min
The IOFM PodcastKeys to Managing A Team Working From HomeCameco Corporation's AP/AR Manager Doreen Smuda offers her tips for leading a remote team. Her financial operations team began experimenting with working from home more than a year ago, giving her a head start in capturing lessons learned. Spoiler Alert: She thinks there may be some long-term good news for AP departments that come from these unparalleled times.
2020-03-2525 min
Putting the AP in hAPpyEpisode 52: Accounts Payable or Procurement? Owning the Vendor Master FileWho should own the Vendor Master File? Accounts Payable or AP, or Procurement the Purchasing or Sourcing Team? Listen until the end to see what % of companies have the vendor master file owned by Accounts Payable. Keep listening. Check out my website www.debrarrichardson.com if you need help cleaning your vendor master file or implementing authentication, internal controls and best practices to it from fraud. Subscribe today to be entered in the subscriber-only monthly drawing to win a free Putting the AP in hAPpy Coffee...
2019-10-0519 minPutting the AP in hAPpyEpisode 29: No Budget for All Team Members To Attend AP Conferences? Network Here for FreeToday I have a guest, Ashley Brinkley, Vice President of the Oklahoma Central Region IOFM Chapter, and we are talking about the chapter, her role, the benefits of being a leader, what happens at the meetings. Check out my website www.debrarrichardson.com if you need help cleaning your vendor master file or implementing authentication, internal controls and best practices to it from fraud. Subscribe today to be entered into the subscriber-only monthly drawing to win a free Putting the AP in hAPpy Coffee Mug. Links ment...
2019-05-0217 minPutting the AP in hAPpyEpisode 13: SMBs – What a Fraud Risk Management Program Can Look Like For YouOn today’s podcast my guest is Linda Stacey, CFE. Linda is a Certified Fraud Examiner that was a guest blogger this week with the blog “SMBs - Why You Need a Certified Fraud Examiner (CFE) and a Fraud Risk Management Program” published on Thursday, January 10, 2019 at debrarrichardson.com. She is here to go into more detail on the Fraud Risk Management Program which includes the Association of Certified Fraud Examiners ACFE’s Fraud Risk Assessment and the Fraud Prevention Checkup. Don’t miss out on the special discount and a chance to win a “Putting the AP in hAPpy” coffee m...
2019-01-1326 min
The IOFM PodcastEliminating Friction in Your P2P CycleFriction is undermining the efforts of businesses to optimize their procure-to-pay cycle. Without addressing this friction, a business' procure-to-pay cycle will continue to be plagued by high costs, lots of errors, long cycle times, poor visibility, and supplier and stakeholder frustration. During this podcast, Sean Norton of Tungsten Network shares strategies for reducing or eliminating the five biggest contributors to friction in the procure-to-pay cycle.
2018-01-3134 min
The IOFM PodcastFighting friction in Procure-to-PayEvery business has friction in its P2P cycle. But businesses could never be sure of the impact of friction in their P2P cycle, until now. A new collaboration between IOFM and Tungsten Network is measuring P2P friction. During this episode, you will learn more about the initiative, hear early findings of the project, and get strategies for eliminating P2P friction.
2017-10-2013 min
The IOFM PodcastNavigating the Increasingly Complex World of Accounts Payable ProcessingJoin IOFM's Editor of Special Projects Mark Brousseau for a lively conversation with Stacey Chimenti, Canon USA's Director of Financial Planning, about the reasons accounts payable processing is becoming more complex, and what accounts payable professionals can do about it.
2016-11-0419 min
The IOFM PodcastThe Skinny on Card ProgramsMigrating from paper checks to card programs is a top priority for the majority of AP departments. During this podcast, IOFM Editor of Special Projects speaks with Ben Bianchino of EML (formerly Store Financial) about trends in card programs, the tactical and strategic programs that card programs provide, common misperceptions about card programs, and strategies for choosing the right card partner and successfully deploying a program. .
2016-07-0537 min
The IOFM PodcastWhat You Need to Know About Supply Chain FinancingIOFM Editor of Special Projects Mark Brousseau speaks with Jim Eckstein of TradeRocket on the benefits of supply chain financing to suppliers, buyers and funders, why supply chain financing is particularly appealing to mid-market companies, common misperceptions about supply chain financing, and what to look for in a financing solution.
2016-05-0628 min
The IOFM PodcastTrends in AP AutomationIOFM Editor of Special Projects Mark Brousseau speaks with Kevin Ryan of Hyland Software on the trends that are shaping accounts payable automation, including enterprise content management, cloud processing, mobile invoice review and approval, shared services automation, ERP integration and more!
2016-04-1830 min
The Simply Human Podcast#71 Jim Laird Interview and The Prank CallOn today’s show, Mark and Rick interview world-famous strength and conditioning coach and owner of GYM Laird Strength and Conditioning, Jim Laird (16:08). Then it’s another moderately funny edition of the Humans Being Human segment and The Prank Call -- Rick disguises his voice and tries to get my famous graphic designer brother to agree to do a rather odd job (57:28). We wrap up with our Simply Human Tip of the Week which is -- ‘free play’ this week (1:06:24).
They talk to Jim about paleofx, brain wave app, the difference between our level of preparedness and elite lev...
2015-03-211h 10
The Simply Human Podcast#71 Jim Laird Interview and The Prank CallOn today’s show, Mark and Rick interview world-famous strength and conditioning coach and owner of GYM Laird Strength and Conditioning, Jim Laird (16:08). Then it’s another moderately funny edition of the Humans Being Human segment and The Prank Call -- Rick disguises his voice and tries to get my famous graphic designer brother to agree to do a rather odd job (57:28). We wrap up with our Simply Human Tip of the Week which is -- ‘free play’ this week (1:06:24).
They talk to Jim about paleofx, brain wave app, the difference between our level of preparedness and elite lev...
2015-03-211h 10