Shows
The Howler: An Arctic Wolf PodcastEpisode 18 - Lisa Tetrault, Senior Vice President, Security ServicesThis month, we sit down with Lisa Tetrault, Senior Vice President of Security Services, as she shares about her career journey, scaling the Security Operations Center (SOC) at Arctic Wolf from when we had less than 100 pack members to today, and the practices that keep her grounded and achieving her goals.Lisa is a cybersecurity executive with special expertise in Security Operations (SOC), Incident Response (IR), and managed operations. She has found passion over the last 25 years in the network and security operations space; building operational processes and teams scaling from start-ups to large corporations. Lisa’s pa...2025-05-221h 07
Leadership in the Digital EnterpriseLeadership in the Digital Enterprise – A conversation with Nastaran Bisheban, Chief Technology Officer at KFC CanadaHost Jim Love speaks with Nastaran Bisheban, Chief Technology Officer at KFC Canada about how she reconciles the contradiction of being a “tech geek” and a strong, people oriented project manager.2023-11-2728 minLeadership in the Digital EnterpriseLeadership in the Digital Enterprise – A conversation with Hesham Fahmy, CIO of TelusHost Jim Love speaks with Hesham Fahmy, CIO of Telus, and a former recipient of the CIO of the Year Award, given by CIO Canada and the CIO Association of Canada.2023-11-2030 min
The Courage WithinThe Courage To Connect With God, Yourself, and OthersSend us a textWelcome to The Courage Within! In this powerful episode, we dive deep into the topic of courage and its transformative effect on our connections with God, ourselves, and the people around us. Join Libier as she explores the profound journey of finding the courage to connect with God to embrace self-discovery, and foster meaningful relationships with others. Through personal anecdotes, expert insights, and practical tips, you'll discover how to navigate the challenges that often hinder these important connections. Are you struggling to establish a firm bond with your faith? Do you f...2023-10-0418 minLeadership in the Digital EnterpriseLeadership in the Digital Enterprise - A conversation with Ontario's Information and Privacy Commissioner, Patricia Kosseim. Reaping the benefits of keeping things real: Patricia Kosseim, Information and Privacy Commissioner for Ontario joins ITWC CIO Jim Love for an episode of Leadership in the Digital Enterprise.2023-04-0647 min
CMO TalksCMO Talks with Fatima Israel, Chief Marketing Officer, EY Canada. Fatima Israel joined ITWC CEO & CMO Fawn Annan for an installment of CMO Talks, a podcast series designed by ITWC to showcase strategies for gaining a competitive edge through the intersection of marketing and technology.2023-04-0533 minLeadership in the Digital EnterpriseLeadership in the Digital Enterprise - A conversation with NATO CIO, Manfred Boudreaux-Dehmer. Key considerations for becoming a true leader: Manfred Boudreaux-Dehmer, NATO CIO, joins host Jim Love for an episode of Leadership in the Digital Enterprise. 2023-03-2247 minCMO TalksCMO Talks with Stefano Volpetti, President, Smoke-Free Products, and Chief Consumer Officer for Philip Morris International Stefano Volpetti of Philip Morris International joined ITWC CEO & CMO Fawn Annan for an installment of CMO Talks, a podcast series designed by ITWC to showcase strategies for gaining a competitive edge through the intersection of marketing and technology.2023-03-0832 minLeadership in the Digital EnterpriseGary Davenport, CIO Association of Canada - Leadership in the Digital Enterprise, February 13, 2023 - Ten key attributes of leadership success! Gary Davenport joins ITWC CIO Jim Love for an episode of Leadership in the Digital Enterprise. 2023-02-1324 minCMO TalksCMO Talks with Vin Turk, Co-Founder and Chief Operating Officer at Madison LogicVin Turk joined ITWC CEO & CMO Fawn Annan for an installment of CMO Talks, a podcast series designed by ITWC to showcase strategies for gaining a competitive edge through the intersection of marketing and technology.2023-02-0140 minCMO TalksCMO Talks with Christy Marble, CMO, Pantheon Christy Marble joined ITWC CMO Fawn Annan for a January 2023 installment of CMO Talks, a podcast series designed by ITWC to showcase strategies for gaining a competitive edge through the intersection of marketing and technology. 2023-01-1240 minLeadership in the Digital EnterpriseMohammad Qureshi , Government of Ontario CIO and Associate Deputy Minister. Leadership in the Digital Enterprise Leadership is about patience and strong relationships! Mohammad Quershi joins ITWC CIO Jim Love for an episode of Leadership in the Digital Enterprise. 2023-01-1238 min
Empire Club of CanadaRethinking the Citizen Experience Online | December 6, 2022The Empire Club of Canada Presents:
Rethinking the Citizen Experience Online
As we enter a new digital age, what makes for an ideal citizen experience online? What does the future state architecture look like? A new industry survey highlights key trends and exciting findings that will enhance the citizen experience online, ensuring it is inclusive, accessible, secure and meets citizens’ needs. Our panelists will explore the survey findings, discuss the challenges and trends to get to the optimal citizen experience, and what the future state of government online services hold for citizens.
...2022-12-0653 min
Leadership Exposé Podcast: Success Talk with Steven PaulEpisode 60 : Maggie Calle : Evolution of cyber security teams and the CISO relationship with c-level executives and the BoardIn this episode, Steven Paul hosts Maggie Calle. Maggie currently serves as the chief information security officer at Varicent, based in Canada. For over two decades, she has held several leadership roles in the financial, insurance, and retail and technology sectors. She has successfully embedded “tone at the top” in the management and oversight of cybersecurity and risk management programs supporting business objectives, innovation and digital transformation. She has been recognized as Women to Watch by the Risky Women organization, Canada's Top 20 Women in Cybersecurity by ITWC, Top Influencer in Cybersecurity by IFSEC Global, and Cybersecurity Woman of th...2022-11-3048 minCMO TalksCMO Talks with Steffen Hedebrandt, CMO and co-founder of Dreamdata Steffen Hedebrandt spoke enthusiastically about the importance of knowing the true time to revenue when he joined ITWC's CMO Fawn Annan in November 2022 for an episode of CMO Talks.2022-11-2432 minCMO TalksCMO Talks with Venkat Nagaswamy, Chief Marketing Officer for Mitel Nagaswamy joined ITWC CMO Fawn Annan in September 2022 for an installment of CMO Talks, a podcast series designed by ITWC to showcase strategies for gaining a competitive edge through the intersection of marketing and technology. Details of his first quarter at Mitel highlight a strong focus on unified communications.2022-10-0433 minLeadership in the Digital EnterpriseLeadership in the Digital Enterprise - Leadership Coaches Weigh in on the New World of WorkFor advice on navigating the changing workplace, ITWC CIO Jim Love abandoned the usual one-on-one interview format of ITWC’s podcast series Leadership in the Digital Enterprise, instead assembling a panel of three executive coaches: Julie Foxcroft, Dr. Jennifer Card, and Lorene Phillips 2022-09-2840 minLeadership in the Digital EnterpriseJim Balsillie, former Chair and co-CEO of Research in Motion - Leadership in the Digital Enterprise - Words from a World Changer:A Harvard Business School graduate and philanthropist who changed the world with the invention of the Smartphone, Jim Balsillie helped put Waterloo, Ontario on the map as a world class center for technology and innovation. In this episode the former Chair and co-CEO of Research in Motion (RIM) shares his thoughts on using technology as a force for good.2022-09-0829 min
DEEPER DIVEEP 5: THE METAVERSE, The Metaverse: Future ProofingIn this final episode we take a look at how businesses are already planning for what’s to come in 2030.2022-08-3022 minDEEPER DIVEEP 4: THE METAVERSE, What We Can Learn From The First Metaverse – Second LifeWe look at a real-life example through the eyes of one of the early participants in Second Life.2022-08-3039 minDEEPER DIVEEP 3: THE METAVERSE, The Emerging Map of the MetaverseIn this episode we map out the current Metaverse - who are the contenders, who are the early players.2022-08-3031 minDEEPER DIVEEP 2: THE METAVERSE, What is the Metaverse and When Will It Arrive?In this episode we discuss some models that we can use to understand how the metaverse will play out - including some ideas that are influencing Mark Zuckerberg.2022-08-3024 minDEEPER DIVEEP 1: THE METAVERSE, Welcome to Reality – I thinkWe take a look at what “a” metaverse is. Although Mark Zuckerberg might like to think he is the future of the metaverse, the reality is that there are a number of future incarnations that are vying to deliver a metaverse experience.2022-08-3019 minLeadership in the Digital EnterpriseMark Bryant, CIO of PCL and CEO of Latium Technologies, Leadership in the Digital EnterpriseA visionary leader with a passion for Smart Construction, Mark Bryant joins ITWC CIO Jim Love for an episode of Leadership in the Digital Enterprise 2022-08-3030 minLeadership in the Digital EnterpriseJennifer Quaglietta, V.P. of Performance Excellence and Information Services, Healthcare Insurance Reciprocal of Canada (HIROC) - Leadership in the Digital Enterprise Jennifer Joins ITWC CIO Jim Love for an episode of Leadership in the Digital Enterprise. Jennifer is driven to support a safer healthcare system. In doing so she leads the transformation of HIROC’s organization, practices and thinking to enable a culture of innovation and agility.2022-08-1030 minLeadership in the Digital EnterpriseLeadership in the Digital Enterprise - A conversation with Bobby Singh, CTO and CISO, TMXA frequent presenter on cyber, blockchain, and cloud technologies, Bobby Singh joins ITWC CIO Jim Love for an episode of Leadership in the Digital Enterprise. In this conversation, Singh traces a fascinating career path that led to his dual role managing and securing TMX's technology.2022-07-0535 minCMO TalksCMO Talks with Cathy Taylor, Commissioning Editor at WARCOne of the first marketing reporters to cover digital media, Cathy Taylor from WARC joins ITWC CMO Fawn Annan for an episode of CMO Talks. Their lively discussion focuses on meeting the challenges of a future without cookies.2022-06-2330 minLeadership in the Digital EnterpriseLeadership in the Digital Enterprise - A conversation with Rita Lazar-Tippe, Director, Information, Insights, Innovation, and IT Operations with Alberta Pension Services CorporationRita Lazar-Tippe embraced authenticity long before it became a buzzword. As Director, Information, Insights, Innovation, and IT Operations with Alberta Pension Services Corporation, she has the happy task of applying her truest self to ensuring the pension decisions people make throughout their careers align with their plans for the future.2022-06-2249 minCMO TalksCMO Talks with Nicole German, CMO at Tangerine BankA customer experience champion focused on building high performance teams, Tangerine's CMO Nicole German joined ITWC's CMO Fawn Annan for an installment of CMO Talks.2022-03-3034 minLeadership in the Digital EnterpriseA conversation with Beth Dewitt, Partner and Board Director, Deloitte Canada, National Leader Data Protection and PrivacyA member of Deloitte Canada’s global Cyber Risk Services executive team, Beth Dewitt joined ITWC CIO Jim Love for a Leadership in the Digital Enterprise podcast2022-03-1728 minCMO TalksCMO Talks with Mark Colgan, Co-founder and CEO, Speak On Podcasts Podcasting has become an increasingly effective way to build brand and attract customers. An entrepreneur and revenue leader with a focus on podcast thought leadership, Colgan joined ITWC CMO Fawn Annan for an installment of CMO Talks.2022-02-0930 minLeadership in the Digital EnterpriseA conversation with Ian Wong, Co-founder & CTO, Opendoor ITWC's CIO Jim Love speaks with Ian Wong, Co-Founder and CTO of Opendoor about Wong’s perspective on leadership and his personal insights on the real estate sector.2022-02-0236 minLeadership in the Digital EnterpriseA conversation with Catherine Luelo - Chief Information Officer of Canada ITWC's CIO Jim Love speaks with Catherine Luelo, Chief Information Officer of Canada, about how her private sector experience has prepared her for this vital public sector position, and how family has guided her leadership career.2021-12-2046 minLeadership in the Digital EnterpriseA conversation with Ted Maulucci, President, SmartONE Solutions Host Jim Love speaks with Ted Maulucci, President of SmartONE Solutions, about some highlights of his career, beginning in high school where he wrote software programs for teaching mentally challenged children.2021-12-1434 minDEEPER DIVEEp. 1. 5G Without the HypeWe begin our series by examining the real benefits of 5G and why the hysteria about the negative impacts is not founded in science.2021-12-0824 minDEEPER DIVEEp 2: 5G - Magic or MenaceWe look at 5G for what it is - an enabling technology that has some real promise and some real problems. And yes, as promised, Doug really will talk about the real way to make a tin foil hat. 2021-12-0714 minDEEPER DIVEEp. 3: 5G - The Hype Curve – So What’s the Hype?In this episode, we look at 5G through the lens of the Gartner model on Technology Adoption. This famous framework, called the Hype Curve, has predicted the path of adoption for every major technology innovation - including 5G2021-12-0615 minDEEPER DIVEEp. 4: 5G in PracticeIn this episode we discuss 5G in practice with some practical, real world examples of how it is making a difference now.2021-12-0517 minDEEPER DIVEEp. 5: 5G Gets RealIn the final episode of this series we look at how you can take some early steps to understand how 5G can benefit your company. 2021-12-0414 min
No-Code Playbook by CreatioDigital by Design: Building the Data-Driven OrganizationToday, many companies are striving to become data-driven. But have you ever wondered what exactly does it mean? Being a data-driven organization is much more than just installing the right tools and apps—it involves making strategic decisions based on data analysis and interpretation.
Listen to our new podcast episode with Jim Love, CIO and Chief Content Officer at ITWC, to learn how to build a data-driven organization.
2021-07-0635 minLeadership in the Digital EnterpriseA conversation with Samantha Liscio, Chief Information and Technology officer for the National Institute for Health Research in the UK. ITWC 2020 Public Sector CIO of the Year Samantha Liscio shares her thoughts on what works and what doesn't when leading a digital enterprise.2021-04-1649 minLeadership in the Digital EnterpriseA conversation with Philippe Johnston, President CIO Association of Canada In the inaugural episode, host Jim Love talks with Philippe Johnston, Director General of the Digital Services Directorate of Transport Canada (and the President of the CIO Association of Canada) about relationship building, how the digital age is reshaping leadership and the technologies that will impact the industry in coming years.2021-03-0331 minDEEPER DIVEEP 5. Scenario Planning - Ready, Set, Go!A recap of the concepts and a roadmap to move forward. This episode gives you the start of a plan to explore scenario planning on your own. --------- About the Deeper Dive: Scenario Planning Series In a five-part series, ITWC CIO Jim Love and Conrad School of Entrepreneurship and Business lecturer Doug Sparkes discuss the challenges of planning for uncertainty. Amit Majithia, Vice President and Country Head, Wipro Limited Canada, provides some case study examples.2021-03-0215 minDEEPER DIVEEP 4. Scenario Planning - Freeing the Corporate ImaginationFor scenario planning to work, organizations have to be free to consider unexpected developments. Not surprisingly, imagining a different future can be a challenging task, even when the evidence is there. We explore BackCasting and other techniques to help organizations refocus to see a possible future. --------- About the Deeper Dive: Scenario Planning Series In a five-part series, ITWC CIO Jim Love and Conrad School of Entrepreneurship and Business lecturer Doug Sparkes discuss the challenges of planning for uncertainty. Amit Majithia, Vice President and Country Head, Wipro Limited Canada, provides some case study examples.2021-03-0217 minDEEPER DIVEEP 3. Scenario Planning - Developing Scenarios: A How to GuideThis episode explores how companies develop the actionable scenarios they require. Jim and Doug explore what it is and some practical tools for researching and leading discussions. Amit Majithia, Vice President and Country Head, Wipro Limited Canada provides a case study of a rapid change in real time. --------- About the Deeper Dive: Scenario Planning Series In a five-part series, ITWC CIO Jim Love and Conrad School of Entrepreneurship and Business lecturer Doug Sparkes discuss the challenges of planning for uncertainty. Amit Majithia, Vice President and Country Head, Wipro Limited Canada, provides some case...2021-03-0221 minDEEPER DIVEEP 2. Scenario Planning - Scenario Planning ExplainedYou need a proven set of tools for dealing with uncertainty. This episode explores what scenario planning is, its history, and its components. The world has seen "Black Swan" events before: some companies have survived and thrived after leaning in to scenario planning. ------ About the Deeper Dive: Scenario Planning Series In a five-part series, ITWC CIO Jim Love and Conrad School of Entrepreneurship and Business lecturer Doug Sparkes discuss the challenges of planning for uncertainty. Amit Majithia, Vice President and Country Head, Wipro Limited Canada, provides some case study examples.2021-03-0218 minDEEPER DIVEEP 1. Scenario Planning - You Need a New PlaybookThe uncertainty and unpredictability of our world is not new. We've been in a period of accelerated change for decades. What is new is the velocity and impact of change. As a result, companies need to adopt more agile planning and governance. -------- About the Deeper Dive: Scenario Planning Series In a five-part series, ITWC CIO Jim Love and Conrad School of Entrepreneurship and Business lecturer Doug Sparkes discuss the challenges of planning for uncertainty. Amit Majithia, Vice President and Country Head, Wipro Limited Canada, provides some case study examples.2021-03-0209 minCMO TalksCMO Talks featuring Kira Systems CMO Vinay NairIn the latest CMO Talks, ITWC CMO Fawn Annan and Kira Systems CMO Vinay Nair discuss the importance of AI and machine learning (ML) to sales and marketing. Nair talks about how emerging tech is helping companies deliver the most impactful messages, and how AI and ML are swiftly moving from great ideas to practical tools for success.2020-05-2729 minCMO TalksCMO Talks featuring Alan Webber, IDC Program Vice President, Customer ExcellenceIn an age where technology allows anyone with a good idea and an Internet cable to become your next competitor, how do ensure superior customer experience? ITWC CMO Fawn Annan discusses how a “good experience” has overtaken price or product as a key focal point in transactions. They also explore how AI and mobility are enabling a more frictionless experience.2020-05-1336 minCMO TalksVed Bhat, Wipro Canada’s Global Marketing LeaderITWC CMO Fawn Annan and Wipro Canada’s global marketing leader discuss the challenges and opportunities of working as a CMO in a global matrix organization. The pair also touch on marketing in the age of COVID-19 and the role of CMO as “guiding light”, the driver of change, and the connector of dots to ensure an organization does not become siloed.2020-04-2937 minCMO TalksTricia Gellman - CMO, DriftTricia Gellman is CMO at Drift, a "Conversational Marketing platform" that combines chat, email, video, and automation to remove the friction from business buying. In conversation with ITWC CMO Fawn Annan, Tricia talks about how marketers can make the best use of the "limited time” customers spend to explore their options. The discussion covers chat bots, analytics, and orchestrated efficiency. 2020-04-1524 minCMO TalksGerry Murray - IDC’s Research Director, Marketing and Sales TechnologyIn our inaugural episode, ITWC CMO Fawn Annan talks with Gerry Murray, IDC’s Research Director, Marketing and Sales Technology. In their conversation, they discuss IDC's list of MarTech trends the analyst expects to see rolling out over the next 10 years. Watch out for the invasion of the bossbots!2020-04-0133 minCMO TalksCMO Talks Podcast TrailerWelcome to CMO Talks, a bi-weekly podcast that explores the evolving MarTech scene through in-depth interviews with top analysts and marketing practitioners. Hosted by ITWC’s CMO, Fawn Annan and supported by global IT intelligence leader IDC, each fast-paced, forward-looking 40-minute podcast challenges top marketing leaders to share their perspective on issues ranging from AI-powered analytics to account based marketing strategies. Every podcast will explore how our guests will drive customer experience and value in marketing over the next decade.2020-03-2001 min
5 lessons from new technology leaders5 Lessons from New Technology Leaders: Paul Mason, CIO, Canada Mortgage and Housing CorporationAt a time when the federal government is investing $40 billion into a housing strategy for Canada, Paul Mason is taking on the role of the first-ever CIO to help lead the crown corporation in delivering on that vision. Learn how Mason has transformed the corporation over the past two years by working with key technology partners and reimagining the way it can deliver customer service.2018-12-1900 min5 lessons from new technology leadersS2E5 - Jessie Adcock, CTO, City of VancouverJessie Adcock came to the City of Vancouver as the chief digital officer in 2013 and soon was tasked with taking on the municipality's entire technology portfolio. She executed on a four-year smart city strategy that is admired around the world, created a city-wide free Wi-Fi network, and is in the running for a $50 million federal grant. We spoke with Adcock at our Digital Transformation Awards event. 2018-11-2100 min5 lessons from new technology leadersS2E4 - Tara Mulrooney, CTO, Alberta Energy Regulator (CanadianCIO of the Year)Tara Mulrooney is the 2018 CanadianCIO of the Year in the public sector. As the technology leader of the Energy Resources Conservation Board in 2011 and 2012, she faced a legacy environment of myriad custom-built systems, a dependency on expensive consultants and a broken relationship between the business and the IT department. Mulrooney led bold initiatives that included retiring the mainframe, which had been viewed as a core piece of infrastructure previously, building out the in-house talent, and regaining the trust of the business. With the important responsibility of regulating the development of Alberta’s energy sector, Mulrooney recognized the need to ha...2018-11-0700 min5 lessons from new technology leadersS2E3 - Mark Saunders, Sun Life (CanadianCIO of the Year)Mark Saunders joined Sun Life in the depths of the 2008-9 recession and reinvented the firm's IT department, fostered a healthy new culture of engaged employees, and introduced agile work styles that have lead to innovative ways to serve customers. He's the 2018 CanadianCIO of the Year in the private sector.2018-11-0700 min5 lessons from new technology leadersS2E2 - Alex Benay, CIO of the Government of CanadaAlex Benay was appointed as the federal government CIO in 2017 and has been winning attention for his new approach to IT operations and outward public speaking. He's also released a new book, 'Government Digital', which takes a global perspective on delivering innovation public policy. Alex's five lessons for us range from the value of open source data to recognizing loss aversion.2018-10-3100 min5 lessons from new technology leadersS2E1 - Introduction to '5 Lessons' Season 2We're back for 2018 with a new set of technology leaders from across Canada that have transformed their organizations and achieved impressive feats of innovation. Marking the CanadianCIO of the Year Awards that will be announced Nov. 6.2018-10-1500 min
Voice in Canada PodcastTop Ten Flash Briefings in Canada #31With all the awesome guests I’ve had over the past few weeks, I had not had the chance to do a solo show in a while. Today, I want to focus on what I think is the prime real state of audio technology. I’m talking, of course, about flash briefings! And what better way to dive into them than by going over the best ones. Here is a list of the current top ten flash briefings in Canada, based on average customer ratings! Time to countdown the top ten!Ready? Here we go! The Top 10 Flas...2018-06-1919 min5 lessons from new technology leaders5 lessons from new technology leaders - Mark Bryant, PCLPCL Construction CIO Mark Bryant has taken the close-knit family culture at this century-old organization and extended it out as the basis for all his interactions with customers and employees. That’s why he’s a finalist for the Information Technology Association of Canada’s CanadianCIO of the Year award, given in partnership with ITWC. We’re doing a Q&A and podcast series with some of the most interesting CIOs nominated for our annual awards program. Follow along as we meet the technology decision makers that are driving innovation in Canada. Bryant used his family perspective to transf...2017-11-2200 min5 lessons from new technology leaders5 Lessons from New Technology Leaders - Corey CoxThere was a time that Corey Cox thought his best day at work for Tandet would be running into Donny Osmond while delivering a package, but now he's a finalist for the CanadianCIO of the Year award. For the past two decades, Cox has risen up the ranks of the transportation, equipment and power generation firm Tandet Group. Founded in 1978, the group has evolved to own various fleets of courier vehicles and provide backup power generation to clients across Canada. After helping Tandet work through a major ERP migration and even adapting systems to avoid a Y2K crisis...2017-11-2200 min5 lessons from new technology leaders5 Lessons from New Technology Leaders - Karim RamjiSometimes a digital transformation means rethinking the jobs that your IT department is doing and identifying where you're better served in outsourcing pieces of your infrastructure. That's a lesson that Karim Ramji learned in taking on his role as CIO at Kinark Child and Family Services. Coming from a position onto the board into a non-profit organization that had seen three vice-presidents of IT come and go in three years, Ramji knew that a big revamp was needed. At the same time, he needed to find a way to make sure that Kinark's mission remained at the centre of...2017-11-2200 min5 lessons from new technology leaders5 lessons from new technology leaders – Michael Redeker, Canadian Pacific RailwayWhile he might not literally be laying the tracks for Canadian Pacific Railway Michael Redeker, CIO of CP Rail, he's responsible for the silicon-based infrastructure that is crucially important to the smooth operation of the transportation icon. When he joined the organization in 2012, the firm's IT infrastructure looked like its age. The legacy systems of this transportation network had been outsourced to a long list of service providers. Redeker was tasked with changing that, and five years later his organization is completely transformed. Now not only does CP Rail have an iron network across the country, it...2017-11-2200 min5 lessons from new technology leaders5 lessons from new technology leaders - Bruce Ross, RBCBruce Ross is being recognized for his work in transforming RBC into an innovative and customer-focused organization. Thanks to Bruce, RBC is running agile labs, and is using cutting edge technology to improve its customer experience. According to J.D. Power, it ranks as the best of the big five banks in Canada for customer satisfaction. That comes thanks in large part to its innovative mobile apps.2017-11-2200 min5 lessons from new technology leaders5 lessons from new technology leaders - Claudio Silvestri, NAV CanadaNAV Canada is Canada’s Air Navigation Service Provider. It manages 12 million aircraft movements per year for 50,000 customers across 18 million square kilometers. Before Claudio Silvestri joined, NAV Canada was handling all those aircraft movements just fine - but it’s IT department was a different story. Projects were taking off, but not landing on target. Employees were onboard, but not really engaged. Critical systems were verging on obsolescence. It took a leader like Claudio to grab the stick and right the organization’s course.2017-11-2200 min5 lessons from new technology leadersIntroducing 5 lessons for new technology leadersInterviews with some of the most interesting nominees for the CanadianCIO of the Year award. From Canada's largest bank to one of its foundational railways, to the firm behind air traffic control towers across the country - transformational IT leaders share their stories. Producer Brian Jackson and host Jim Love introduce ITWC's new podcast mini-series that tells the stories of some of the top CIOs in Canada. 2017-11-2200 min
CMO DigitalCMO Digital: Canada's Top 5 Brands 2014Jim and Fawn talk about Canada's top 5 brands of 2014, using ICA and Ipsos Reid's latest study.
They also talk about Bell's Let's Talk campaign, and how it's affected their brand.
Check out the full ICA and Isos Reid survey here: http://www.bettermail.ca/m/1541/114877/
If you're a Canadian marketing professional, shoot us a tweet or email jlitchen@itwc.ca for a Shout Out in next week's episode!
*Follow us on Twitter: http://www.twitter.com/cmodigital
*Subscribe on iTunes: http://myi.tw/CMOPodcast
*Read CMO Digital: http://www.itbusiness.ca/cmo-digital2015-02-1100 minCMO DigitalIDG Report: Good News for MarketersJim & Fawn talk about IDG's recent study on the marketing industry "GPLM'14".
IDG is a global technology media publisher & research organization.
If you'd like to hear about this study in greater detail, email us at sales@itwc.ca and we'll be glad to give you full presentation.
Follow us @CMODigital for marketing news all week long.
If your agency has exciting news, or a change in it's executive team, shoot us a tweet @CMODigital for a chance to be featured in next week's Shout Out.2014-11-0400 min