Shows
Trust on PurposeAre you sabotaging your team by moving too fast?Send us a message - we'd love to hear from youWhat happens when you choose long-term trust over short-term speed? Psychologist Susan David's powerful question launches us into a revealing exploration of how trust-building decisions fundamentally transform outcomes.This episode contrasts two dramatically different approaches to organizational change. On one hand, a team that prioritizes rapid implementation, making unilateral decisions and forcing solutions on users can lead to active sabotage and project failure. Another that invests time upfront in building trust-filled relationships and understanding, creating psychological safety can enjoy dramatic success.The...
2025-09-2830 min
Trust on PurposeWhy your team isn't delivering (and how to fix it)Send us a message - we'd love to hear from youWhat if the secret to breakthrough results isn't working harder but making better promises? Bob Dunham, founder of the Institute for Generative Leadership, reveals the power of trustworthy commitments in creating extraordinary outcomes.Dunham challenges the mechanistic approach dominating today's workplace, where employees are treated as production units rather than humans with creative potential. "We've left out being human; everything's being mechanized," he explains. He goes on to explain that this blindness to our human capacity restricts the value that can be created, and...
2025-09-1338 min
Trust on PurposeI shouldn't have to explain thisSend us a message - we'd love to hear from you"I shouldn't have to explain this." Sound familiar? A lot of leaders feel this way about making clear requests of people. It creates a destructive cycle: vague directions lead to poor results, which fuel resentment and reinforce the belief that explanation shouldn't be necessary.The hidden cost is teams divided between mind-readers and the confused, while everyone wastes time "spinning," trying to guess what leaders actually want. What feels like giving creative freedom often creates anxiety and inefficiency instead.We explore how...
2025-06-2231 min
Trust on PurposeLetting life move through us: poetry, presence and leadershipSend us a message - we'd love to hear from youWhat happens when we trust life enough to put down our armour and show up authentically? Poet Rosemerry Wahtola Trommer takes us on a journey through the transformative power of creative practice and how it builds the muscle of trust - in life, in ourselves - that we need in our most challenging moments.Rosemerry opens our conversation with her powerful poem "Growing Trust," asking why we would ever "slip back into armour" when life itself is waiting to move through us. She shares...
2025-06-0943 min
Trust on PurposeWhat kind of leader are you, really?Send us a message - we'd love to hear from youWhat truly makes a good leader? We dive into this question by challenging ourselves to identify the qualities that matter most – and then getting real about how we're actually doing.We share some of our own leadership strengths and blind spots, but the conversation quickly evolves into something more interesting: How do you even know if you're leading well? Turns out, your body might have more answers than you think.We wrestle with some of the trickier aspects of leadership – like how to b...
2025-05-2632 min
Trust on PurposeDon't let tacit dissatisfaction damage trustSend us a message - we'd love to hear from youHave you ever felt that weighty silence in a team meeting when dissatisfaction hangs in the air but remains unspoken? That silence might be eroding trust beneath the surface of your relationships and organizations.In this conversation, we explore how dissatisfaction manifests across different contexts - from personal relationships to large organizations, with special focus on team dynamics when remaining quiet creates invisible barriers.We discuss how leaders can recognize the signs of team dissatisfaction before it undermines culture and introduce ideas...
2025-05-1232 min
Trust on PurposeHow might work be different if the culture was built on love?Send us a message - we'd love to hear from youCould love be the key to workplace innovation, productivity, and social change? Amy Elizabeth Fox, CEO of Mobius Consulting, thinks so. We have a fascinating conversation with her in which she advocates integrating healing practices and psycho-spiritual transformation into organizations, challenging the idea that caring connection and high performance are mutually exclusive.Amy believes our current reality (which she describes as brittle, anxious, nonlinear, and incomprehensible) requires stronger emotional connections within organizations, yet most workplaces remain stuck in outdated models that view emotions and...
2025-04-2741 min
Trust on PurposeTrust, emotional regulation and the route to human connectionSend us a message - we'd love to hear from youPsychologist Dr. Jody Carrington joins us to discuss the paradoxical nature of being human: we are biologically wired for connection, yet struggle to truly see each other. Drawing from her work with first responders and children, she explains how emotional regulation builds trust and why distrust often stems from trauma rather than choice.We explore how digital connectivity, sleep deprivation, and fractured attention hijack our nervous systems, undermining our capacity for trust and empathy. Dr. Carrington offers simple yet transformative practices that serve as...
2025-04-1440 min
Trust on PurposeHow would a trust-building KPI benefit your company?Send us a message - we'd love to hear from youTrust-building isn’t just a nice concept; it can be identified as a key performance indicator that can reshape how consistently people build and maintain trust within an organization and even with external stakeholders.We're joined by Sandra Rose and Leonie von Uthmann from NRICHED, who introduce their groundbreaking tool, TrustY - an innovative product that puts a number on trust in your organization. Together, we break down the four essential pillars of trust - sincerity, reliability, competence, and care - and explore how ea...
2025-03-3142 min
Trust on PurposeIs your leadership style too rigid? Discover how flexibility builds trust and drives successSend us a message - we'd love to hear from youIn our latest episode, we talk about the often-overlooked but game-changing aspect of flexible leadership with Kevin Eikenberry, a well-known author and leadership expert. As leadership gets more complex, knowing how to be flexible gives leaders the tools they need to handle uncertainty. Kevin shares how leaders can develop an adaptive mindset based on intention and awareness, helping them respond to challenges on the fly.You'll hear Kevin's take on self-reflection, understanding context, and why moving away from rigid answers creates a more collaborative...
2025-03-1735 min
Trust on PurposeQuestioning your worth as a leader?Send us a message - we'd love to hear from youHow often do you blame yourself for not doing enough to support the people who work for and with you? If you do, it turns out you aren’t alone.In this episode, we look at what happens to leaders when they carry the belief they aren’t doing enough—for the teams they lead and the teams they are on. We consider examples of people we’ve coached who lived with some version of this story, and the suffering it produces, including breakdowns in trust...
2025-03-0332 min
Trust on PurposeHow workplace silence kills trustSend us a message - we'd love to hear from youWhat happens when you pour your heart into work only to be met with silence? Or have you ever felt the sting of being ignored after applying, and even interviewing, for a job? You’re not alone. In a new episode of Trust on Purpose, we unravel the silent killer of workplace trust - ghosting.The frustrating reality of unacknowledged contributions almost always erodes trust. From candidates experiencing profound disappointment and companies unknowingly tarnishing their reputations, to employees becoming disengaged and resentful, we shine a...
2025-02-1729 min
Trust on PurposeThe FrameworkSend us a message - we'd love to hear from youJoin us as we explore a field-tested framework for building and repairing trust. Drawing from "The Thin Book of Trust," we break down the four essential assessments that shape our choice to trust others. Discover why some relationships feel like safe harbours while others leave us constantly on guard, and learn how to navigate the complex dynamics of trust in all areas of life.Whether you're looking to strengthen trust in individual relationships or build more effective teams, this episode offers practical insights into...
2025-02-0345 min
Trust on PurposeHow broken resolutions reshape our inner truthSend us a message - we'd love to hear from youEvery broken New Year's resolution leaves a crack in something far more precious than our goals - it fractures the trust we hold with ourselves. In this episode, we confront the damage of making promises we never truly intended to keep, and how these seemingly small betrayals ripple through our lives, relationships, and leadership.Our own personal stories illuminate why simply understanding our failures isn't enough - we must dive beneath the surface to examine the deeper impact of our choices. This isn't just...
2025-01-2026 min
Trust on PurposeWhat happens to trust when we delay uncomfortable conversations?Send us a message - we'd love to hear from youEver wondered how avoiding difficult conversations could be sabotaging your relationships and your career? Join us as we explore the art of timely communication, inspired by insights from Joseph Grenny's "Crucial Conversations." We delve into the reasons we shy away from those essential talks, whether it's fear, procrastination, or the pressures of a fast-paced environment. We share personal anecdotes and reflect on our own internal battles that hold us back from addressing critical issues. We'll guide you through the complexities of workplace communication and t...
2024-12-0933 min
Trust on PurposeCan you trust yourself?Send us a message - we'd love to hear from youIn a world that demands constant multitasking and perfection, it’s easy for self-trust to slip through the cracks. In this episode of Trust on Purpose, we dive into what it really means to trust yourself and how it shapes both your personal and professional life. We share an honest conversation about how life’s changes can shake our confidence and why it’s okay (and even helpful) to let go of the pressure to remember everything and focus on what truly matters. You’ll hear p...
2024-11-2529 minTrust on PurposeAI and trust: can we believe everything we see?Send us a message - we'd love to hear from youGet ready to dive deep in this episode of Trust on Purpose, where hosts Charles Feltman and Ila Edgar tackle big questions around trust and artificial intelligence - starting with a curious twist! It kicks off with the story of a school project involving AI-generated sloth images - yes, sloths - and quickly jumps into a thought-provoking conversation about the ripple effects of AI on trust in our daily lives. Can we believe everything we see and hear in a world where AI is increasingly behind...
2024-11-1129 min
Clocking Out with Raymond LeeIla Edgar: Founder of Big Change to Living with Heart, Authenticity, & Being Uncomfortable with UncertaintyIla Edgar is a firm believer that trust is the foundation of all relationships, including the one we have with ourselves. Her extensive experience in progressive leadership roles across diverse industries led her to establish Big Change Inc., a consultancy dedicated to partnering with leaders and teams to identify and overcome relational obstacles that impede their success. Through her expert guidance, clients forge stronger relationships and implement meaningful changes within their teams and organizations. Her approach is tailored to each client's unique needs, sometimes requiring minor adjustments, and other times delving deeper into complex issues. Regardless of...
2024-10-3052 min
Clocking Out with Raymond LeeIla Edgar: Founder of Big Change to Living with Heart, Authenticity, & Being Uncomfortable with UncertaintyIla Edgar is a firm believer that trust is the foundation of all relationships, including the one we have with ourselves. Her extensive experience in progressive leadership roles across diverse industries led her to establish Big Change Inc., a consultancy dedicated to partnering with leaders and teams to identify and overcome relational obstacles that impede their success. Through her expert guidance, clients forge stronger relationships and implement meaningful changes within their teams and organizations. Her approach is tailored to each client's unique needs, sometimes requiring minor adjustments, and other times delving deeper into complex issues. R...
2024-10-3052 min
Trust on PurposeGreat workplaces: who's responsibility is it?Send us a message - we'd love to hear from youToday, we’re diving into a question that strikes at the heart of workplace dynamics: can a truly great workplace happen without a team-wide effort, or is it solely the leader's responsibility? We draw inspiration from Tom Geraghty's insightful perspective from a recent conversation: "A great workplace is worth working for." We’re flipping the usual script on who drives work dynamics and culture. Spoiler: everyone does - for better or worse! We explore why having clear, candid conversations about workplace culture isn’t just nice-to-have, but es...
2024-10-2831 min
Trust on PurposeTrust, Safety, and the Power of Failure with Tom Geraghty - Part 2Send us a message - we'd love to hear from youIn Part 2 of our conversation with Tom Geraghty, we explore the critical role of psychological safety and how leaders can model it for their teams. He explains how creating a psychologically safe environment isn’t just about good intentions, but about understanding how your team's lived experiences shape their perception of safety. Tom outlines actionable steps for leaders: from openly discussing psychological safety and being aware of power dynamics, to acknowledging and reinforcing behaviors that foster a safe space.Tom also dives into the cu...
2024-10-1325 min
Trust on PurposeConversation before the conversation with Tom GeraghtySend us a message - we'd love to hear from youGet a glimpse into our conversation with Tom as we share exclusive snippets from before the actual episode recording. Hear firsthand how Tom’s unique career path has shaped his focus on psychological safety and his passion for creating thriving workplace environments. We dive into the heart of what makes failure a valuable teacher and why understanding what is "safe to fail" is an essential discussion for leaders. This episode isn’t just about work—it's about reshaping how you approach challenges in every aspect of life...
2024-10-1013 minTrust on PurposeTrust, Safety, and the Power of Failure with Tom GeraghtySend us a message - we'd love to hear from youIla and Charles sit down with Tom Geraghty of Psych Safety - a group that works with organizations around the world to achieve improved innovation, better error-handling and prevention, and more resilience by creating and maintaining an environment of psychological safety.Tom starts by diving into the differences between trust and psychological safety, then takes a second, deeper dive into the value of experimentation, failure, and learning. He describes how organizations and industries that have a high cost of failure and those that require...
2024-09-2917 min
Trust on PurposeI trust them, so you should tooSend us a message - we'd love to hear from youWhat happens when someone you trust asks you to trust someone else based solely on their own trust of that person? “I trust them, so you should too.” In this episode, we dive deep into the delicate and often complicated concept of trust transfer. This dynamic plays out in workplaces everywhere and can affect relationships, team cohesion, and even organizational success. We explore the risks and nuances tied to referrals that are based on third-party trust, how different individuals assess trustworthiness, and why being told...
2024-09-1432 min
Trust on PurposeCan we trust our intuition?Send us a message - we'd love to hear from youIn this episode, we dive deep into the profound wisdom of intuition and explore why it's more than just a source of answers - it's an invitation to sit with the questions that matter most. We discuss the importance of listening to our gut and how it bypasses rational thinking to tap into a deeper knowing.We'll explore the gift of cultivating and trusting our intuition, even when society and workplace cultures push us to do more, plan more, and achieve more. How do...
2024-09-0226 min
Trust on PurposeHow can understanding emotions create stronger trust?Send us a message - we'd love to hear from youIla and Charles sit down with Dan Newby, Founder of The School of Emotions, coach, and acclaimed author of five books. Dan is a fervent advocate for emotional literacy, working with educators, leaders, coaches, and families globally. He shares his insights on how understanding emotions can address many of our personal and organizational challenges.Dan delves into the concept of emotional literacy as a vital life skill, emphasizing the significant benefits of learning to understand and articulate our emotions. Together, the three of us...
2024-06-1644 min
Trust on PurposeDistrust Differently with Joseph MyersSend us a message - we'd love to hear from youWe sit down with Joseph Myers, trust specialist, renowned speaker, consultant, and author, to discuss our shared mission of leading a movement of more trust. Joseph helps people imagine, reframe, and refocus to foster transparency, engagement, and loyalty. He challenges the notion that trust is an either-or situation, instead exploring the complex interplay between trust and distrust.We delve into the neuroscience of trust and distrust, examining where each occurs in the brain. Joseph explains that while distrust is natural and important for our...
2024-06-0338 min
Leading Beyond Any TitleLeading Beyond Any Title – Trust in Leadership (with Ila Edgar)Amidst the rapidly changing landscape, trust in leadership emerges as the linchpin for organizational success. As teams and companies grapple with unprecedented shifts, the traditional focus on command and control must evolve. The prevalent belief systems centered on power dynamics and rigid expectations require a paradigm shift. Cultivating a trust-centric approach is imperative, emphasizing collaboration, creativity, and an inclusive environment that encourages the active participation of every team member. Craig and Jennie are delighted to welcome Ila Edgar to the conversation. Ila is one of our trusted facilitators at SAIT, and the cohost of the Trust on P...
2024-05-2745 min
Central Line: Leadership in HealthcareIntentionally Designing Trust Creates True Connection with Ila EdgarIla Edgar is the founder of Big Change Inc, a consulting organization that supports organizations, leaders, and teams in building stronger trust in pursuit of achieving amazing things together, and co-host of a podcast dedicated to helping people intentionally design trust in their relationships, Trust on Purpose.
Listen as Ila talks about her personal journey of trust, navigating a landscape devoid of frameworks and reference points that often led to painful lessons, to her discovery of a trust framework that provides structure to the nebulous concept of trust. With it came the power to recognize trust as a...
2024-05-2242 min
Trust on PurposeHow does trust work around the world? Part IISend us a message - we'd love to hear from youThis is Part II of a special guest episode, where we delve into how trust manifests and shapes societies across the globe - with Andy Vasily. Andy has immersed himself in diverse cultures and gained invaluable insights into the dynamics of trust in the many places he and his family have called home. He highlights Charles' book, "The Thin Book of Trust," as a valuable resource for understanding trust dynamics across cultures and we discuss how different cultural perceptions of care, sincerity, reliability, and c...
2024-05-1431 min
Trust on PurposeHow does trust work around the world?Send us a message - we'd love to hear from youIn this special guest episode, we delve into the world of trust - how it manifests, evolves, and shapes societies across the globe - with Andy Vasily. Andy is a Leadership/Performance Coach, Podcaster, and seasoned traveler who has immersed himself in diverse cultures and gained invaluable insights into the dynamics of trust in the many places he and his family have called home. Drawing from his rich, sometimes harrowing, experiences, Andy shares the nuances of trust in various corners of the world. As h...
2024-05-0331 min