Shows
Revenue Cycle OptimizedLive Demo AR and Denials Automation in ActionListen in as AR and denials management automation comes to life in this live demo of Infinx ARDM. Christina Harkins walks through how AI-driven denial prevention, claim prioritization, and productivity analytics transform how revenue cycle teams work.Brought to you by www.infinx.com
2025-11-2538 minRevenue Cycle OptimizedChanging the Oncology Prior Authorization Story with Exact SciencesPrior authorization in oncology is notoriously complex, with aggressive payer policies and documentation hurdles that delay care. Join Liz Durkin, Manager of Revenue Cycle from Exact Sciences, as she shares challenges faced before Infinx, improvements since partnering, and how automation and programmatic strategies are reshaping their PA workflows.Brought to you by www.infinx.com
2025-11-1828 minRevenue Cycle OptimizedTransforming the Patient Experience with Voice-First AI AutomationLong hold times and overwhelmed front-office staff have made patient scheduling a pain point across healthcare. In this episode, we explore how Infinx and Voxology are redefining patient access with AI-powered scheduling agents that combine empathy, intelligence, and efficiency to transform the way patients connect with care.Brought to you by www.infinx.com
2025-11-1130 minRevenue Cycle OptimizedHow Infinx Optimizes Complex Revenue Cycles for Academic MedicineTim Anderson, Executive Vice President of RCM Services at Infinx, shares the unique dynamics, challenges, and opportunities involved in supporting academic medical centers. From multi-specialty billing and grant-funded research to faculty oversight and revenue integrity, he explains how deep expertise and flexibility drive lasting partnerships in this complex sector.
2025-11-1024 minRevenue Cycle OptimizedHFMA Hawaii Webinar - Mastering Denials Management: The AI Edge in Revenue IntegrityWith payer audits and denials on the rise, AI offers providers a powerful way to protect revenue and remain compliant. Join HFMA Hawaii and Infinx, in this episode, to explore how healthcare organizations are using AI to flag denial risks, streamline appeals, and automate claim corrections—all while improving documentation and audit readiness. Real-world case studies will demonstrate how organizations have used AI to enhance revenue integrity and reduce rework.Brought to you by www.infinx.com
2025-10-0952 minRevenue Cycle OptimizedRegion 9 HFMA: The Anatomy of AI Agents - What They Are, How They Work, and Why They MatterAI agents don’t come with arms, legs, or eyes—but they do have something even better: the ability to think, reason, and act. As generative AI continues to evolve, so do the capabilities of AI agents—autonomous systems that can interact with applications, extract and apply knowledge, and make decisions based on context. In this episode, from a Region 9 HFMA Texas webinar, Stuart Newsome, CPCO, VP of RCM Insights, Infinx, breaks down the "anatomy" of AI agents—not to teach biology, but to show how these invisible workers are transforming how healthcare organizations operate behind the scenes. F...
2025-10-0256 minRevenue Cycle OptimizedAgentic AI in Action, Live Demo of the Document Capture AI PlatformManual intake workflows are one of the biggest slowdowns in healthcare. Every day, staff spend hours chasing down documents, retyping data, or figuring out what’s missing—before a patient can even be scheduled.In this episode, Stuart Newsome, VP of RCM Insights at Infinx, shows how agentic AI can change that.Brought to you by www.infinx.com
2025-09-0931 minRevenue Cycle OptimizedHidden Dollars – A Rural Hospital’s Guide to Financial SurvivalRural hospitals don’t need another cost-cutting cliché. They need to reclaim what’s already theirs. In this episode, Taylor Searfoss from Infinx highlights the hidden dollars buried in hospital workflows—and shows you how to find them.Brought to you by www.infinx.com
2025-09-0225 minRevenue Cycle OptimizedRBMA Founders Day: From Bots to BrainsOver 70% of imaging centers still depend on manual referral, scheduling, and prior auth processes—slowing care and straining staff. In this episode, Stuart Newsome, CPCO, VP of RCM Insights at Infinx, shows how AI agents powered by generative AI are transforming radiology operations. See how these “invisible coworkers” integrate with RIS, PACS, and EHRs to automate tasks, improve efficiency, and deliver real results.Brought to you by www.infinx.com
2025-08-2624 minRevenue Cycle OptimizedRCM Leadership That Gets Results in Coding TeamsJessica Watson, Facility Coding Manager at Infinx, joins us to share how she leads high-performing remote coding teams without compromising on accuracy, culture, or speed. Learn practical tactics that make an RCM leader effective in today’s complex coding environment.Brought to you by www.infinx.com
2025-06-2430 minRevenue Cycle OptimizedAdapting, Restructuring, And Thriving In The AI Workforce ShiftAI is reshaping healthcare revenue cycle roles, not replacing them. Lavonne Hamby, Client Services Manager at Infinx, joins us to discuss AI’s impact on job structures, workforce adaptation, and accountability—helping RCM professionals navigate change while staying in control.Brought to you by www.infinx.com
2025-04-0128 minRevenue Cycle OptimizedWhy AI Needs to Think for the Future of Revenue Cycle ManagementTraditional automation isn’t enough—AI is the future of revenue cycle management. Join Jaideep Tandon, CEO of Infinx, and Stuart Newsome for a discussion on how AI is transforming denial prevention, prior authorization, and A/R workflows.Brought to you by www.infinx.com
2025-03-1824 minRevenue Cycle OptimizedInfluence of Automation in RCMHow is automation transforming provider success in RCM? Join Stephanie Solich, Regional VP of Enterprise Sales at Infinx, as she shares insights on reducing denials, optimizing labor, and improving financial predictability through AI-driven Agents.Brought to you by www.infinx.com
2025-03-0428 minRevenue Cycle OptimizedOrder Entry Automation in RISManual RIS order entry slows down radiology workflows and increases errors. Sameer Sheth, Infinx Senior VP of Client Services, shares how automation is transforming order entry—plus real-world success stories and key takeaways.Brought to you by www.infinx.com
2025-02-2526 minRevenue Cycle OptimizedAI Agents for Smarter Revenue Cycle Management (RCM)Discover how AI agents are transforming healthcare automation with Navaneeth Nair, Infinx Chief Product Officer, exploring their role in improving efficiency, reducing denials, and optimizing revenue cycle management.
Brought to you by www.infinx.com
2025-02-1132 minRevenue Cycle OptimizedSmart Document Capture with Automation and AILearn how AI-driven document capture improves workflows and accuracy, and reduces manual effort in healthcare operations with Natalia Arzeno-Gonzalez, Infinx Chief Data Scientist. Discover the role of human oversight in AI-powered workflows and get tips to future-proof your document processing systems.
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2025-02-0430 minRevenue Cycle OptimizedOperational Expertise Meets Client Needs in RCMHear from Christina Harkins, Senior Revenue Cycle Manager at Infinx Healthcare, as she discusses the balance between operational expertise and client needs for successful RCM outcomes. Christina shares how flexibility, collaboration, and understanding client goals are key to delivering value and driving results in revenue cycle management.
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2024-12-2613 minRevenue Cycle OptimizedHow Infinx Uses AI and Automation to Streamline Prior Authorization WorkflowsIn this pre-recorded session, Yagna Velu dives into how Infinx leverages AI and automation to streamline prior authorization workflows. Learn about the role of system, user-defined, and audit work queues in enhancing efficiency and reducing manual intervention for processing cases.
This is just the first part of his Buyer Enablement session. We can get another episode of that session in the coming weeks.
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2024-12-1916 minRevenue Cycle OptimizedAI in Harmony: Orchestrating the Future of Revenue Cycle ManagementExplore how Artificial Intelligence acts as a symphony within Revenue Cycle Management, with automation, cognitive AI, and generative capabilities each playing a distinct role. Learn how Infinx provides the framework to harmonize these technologies, augmenting human workflows for a seamless and efficient revenue cycle.
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2024-12-1105 minRevenue Cycle OptimizedFaster Cash Flow, Smarter Workflows with Claim Status AutomationDiscover how AI-driven automation is revolutionizing claims status management, saving time, reducing costs, and boosting productivity. Learn how Infinx’s innovative technology streamlines workflows, resolves denials faster, and delivers measurable improvements to your revenue cycle.
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2024-12-0918 minRevenue Cycle OptimizedAdvance Prior Authorization and Eligibility Automation with Intelligent Payor MappingIn this episode of Revenue Cycle Optimized, Aakarsh Sethi, Senior Product Manager at Infinx, delves into the game-changing advances in Intelligent Payor Mapping automation. Learn how this innovation reduces onboarding times, enhances accuracy, and expands automation capabilities, ultimately transforming the way prior authorizations are processed. Tune in for a glimpse into the future of healthcare automation and efficiency.
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2024-12-0211 minRevenue Cycle OptimizedAI In RCM: A Data Scientist ExplainsDiscover what AI can and can’t do for your revenue cycle with insights from a data expert, Natalia Arzeno-Gonzalez, Infinx Chief Data Scientist. Learn to evaluate vendor claims, prioritize data quality, and make smarter decisions about AI in healthcare billing.
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2024-11-2632 minRevenue Cycle OptimizedRAC Audit Series, Part 2: Avoiding Common Mistakes in Documentation & Coding ComplianceUncover key missteps practices make in RAC audit responses and learn strategies to avoid compliance pitfalls that lead to recoupments. Learn practical tips to submit accurate, complete documentation that meets payer expectations and minimizes audit risks with Julie Graham, Infinx Senior Coding Manager, and Kristeen Coronado, Infinx Chief Operating Officer, ERS Division.
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2024-11-1325 minRevenue Cycle OptimizedManual Mayhem: How Outdated Document Capture Hurts Your Bottom LineLearn about the major pain points caused by manual document capture in healthcare, including inefficiencies, errors, and high operational costs. Learn how AI and automation can transform these processes, delivering faster results and cost savings with Charulata Nevatia, Infinx Director of Product, Automation.
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2024-11-0528 minRevenue Cycle OptimizedAutomate And Elevate RCM To Solve Radiology Staffing WoesLearn how to cut down radiology administrative tasks while ensuring full reimbursements by automating patient access and prior authorization workflows. Maximize revenue and streamline billing with actionable strategies designed to reduce denials and boost operational efficiency with Stephanie Cheng, Infinx Senior Customer Success Manager.
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2024-10-2225 minRevenue Cycle OptimizedCardiology Claim Denials Uncovered: Top 5 Trends and Prevention StrategiesCardiology RCM leaders - how well do you know your denials?
Hear the top five cardiology claim denials and how they compare with broader industry trends.
Learn practical strategies from Bo Bowman, Infinx VP of Strategic Accounts, to reduce these top denials and protect your practice's revenue.
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2024-10-1527 minRevenue Cycle OptimizedRAC Audit Series – What to Do After Receiving an Audit LetterLearn essential steps to take immediately after receiving a RAC audit letter, with Julie Graham, Infinx Senior Coding Manager - how to interpret the notice, gather required documentation, and avoid common mistakes to ensure a smooth audit process.
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2024-10-0128 minRevenue Cycle OptimizedHow To Turn Your AR Into A Cash MachineIs your AR piling up, turning cash flow into a trickle?
It's not just about what you collect—it's about how fast you can do it.
Bimal Sahoo, Infinx Product Manager, shares real-world examples of how managing aging AR and denial rates can transform your revenue cycle.
Learn how to turn your AR into a cash machine using the right strategies and technology.
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2024-09-1032 minRevenue Cycle OptimizedCO 252 Denials: A Growing Challenge and How to Stay AheadJoin Kristeen Coronado, Infinx COO, ERS Division as we discuss and understand the growing trend of CO252 denials. Learn what’s driving this surge and Kristeen Coronado’s approach to managing these denials.
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2024-09-0320 minRevenue Cycle OptimizedHow AI and Integration Improved Efficiency for Tennessee Orthopaedic AllianceLearn how Tennessee Orthopaedic Alliance (TOA) boosted efficiency using AI and EHR integration. In this AAOE-hosted webinar, Samantha Towler, TOA MRI Patient Services Supervisor, will share how her team reduced manual workloads and improved performance without hiring more staff with Lora Pada, Infinx AVP Customer Success.
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2024-08-2724 minRevenue Cycle OptimizedCombat Rising Radiology Costs with AI & RPALearn how radiology departments can harness AI and RPA to reduce claim rework, minimize errors, and improve productivity with Stuart Newsome, Infinx VP of Marketing. He will explore how these technologies are improving every step of the revenue cycle—from patient registration to final claim adjudication.
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2024-08-2022 minRevenue Cycle OptimizedUsing Data to Boost Cardiology ReimbursementExplore how cardiology practices can optimize reimbursement with data. Hear about a case study and learn about RCM metric dashboards for cardiology groups with Bo Bowman, Infinx Vice President, Strategic Accounts.
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2024-08-1329 minRevenue Cycle OptimizedMastering RAC Audits In Cardiology: Best Practices And Use CasesExplore the intricacies of RAC audits in cardiology, with Julie Graham, BA-HCA, CPC, CCC, Infinx Senior Coding Manager. Learn best practices for documentation & audit readiness through real-world examples, including a recent RAC audit on carotid ultrasounds. Equip your practice with essential strategies to ensure compliance & improve outcomes.
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2024-08-0629 minRevenue Cycle OptimizedShielding Healthcare: Contingency Plans For CyberattacksLearn how Rick Tully, Infinx Executive Director of Revenue Cycle Management, navigated the complexities of a cyberattack and sharing valuable insights and strategies for enhancing cybersecurity. Discover strategies for enhancing cybersecurity, including the use of dual clearinghouses, and the balance between manual processes and automation to ensure operational continuity.
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2024-07-3029 minRevenue Cycle OptimizedBoost Cash Flow: Why You Need An RCM Health CheckDiscover why an RCM Health Check is essential for your practice in our latest episode. Learn how this easy-to-implement tool provides rapid, actionable insights with minimal disruption, delivering measurable improvements such as increased cash flow, reduced denials, enhanced operational efficiency, and improved financial health. Chuck Rackley, Infinx Chief Strategy Officer, joins us to unlock the financial vitality of your healthcare practice.
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2024-07-2325 minRevenue Cycle OptimizedNavigating the Pitfalls of 'Stat' AuthorizationsHave you ever wondered if marking prior authorizations as "stat" actually speeds up the process?
This week, Stuart Newsome, Infinx VP Marketing, sheds light on the intricacies of prior authorization in healthcare and provides you with the knowledge and tools needed to navigate this challenging process more effectively.
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2024-07-1623 minRevenue Cycle OptimizedHelp Wanted: Tackling Healthcare Staffing with AI and AutomationExplore how AI, automation, and strategic outsourcing can mitigate the impact of staffing shortages on the healthcare revenue cycle with Stuart Newsome, Infinx VP Marketing. Learn practical solutions to enhance efficiency, reduce burnout, and improve patient care.
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2024-07-0228 minRevenue Cycle OptimizedStrategies For Aging A/RDiscover how analytics, AI, and automation can improve your your aging A/R with Bimal Kumar Sahoo, Infinx Principal Product Manager. Learn to identify and focus on true aged accounts, predict recoverability, and prioritize your efforts for the best ROI.
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2024-06-2533 minRevenue Cycle OptimizedA Decision-Maker’s Guide to RPA and AI in HealthcareExplore the myths and realities of automation in healthcare with our webinar on RPA, AI, and best practices for patient access and AR denials management. Gain insights into key considerations, and real-world examples to make the right decisions for optimizing your processes with Charulata Nevatia, Infinx Director of Product, Automation.
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2024-06-1820 minRevenue Cycle OptimizedStandardizing Prior Authorization WorkflowsBreak down common bottlenecks in prior authorization processes and learn tactics to standardize workflows across various locations and practices with Stephanie Cheng, Infinx Senior Customer Success Manager. Hear examples of how technology is improving workflow efficiency.
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2024-06-1127 minRevenue Cycle OptimizedWhy Prior Authorizations Are Still Denied After ApprovalLearn about the surprising reasons why prior authorizations, even when approved, can still be denied with Stuart Newsome, CPCO, Infinx VP of Marketing. From changes in treatment plans to patient non-compliance, we uncover the complexities behind these common healthcare denials.
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2024-05-2831 minRevenue Cycle OptimizedMastering Cardiology Claims: CVC to Clinical TrialsGet actionable tips in two critical areas of cardiology coding: central venous catheter (CVC) placement and clinical trial numbers with Julie Graham, Infinx Senior Coding Manager. Understand common denial issues and the complexities of using clinical trial numbers.
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2024-05-2133 minRevenue Cycle OptimizedElevate Your Claims Game: How to Combine Tech & Team for SuccessLearn how to harness technology to simplify and enhance the accuracy and efficiency of coding and revenue cycle management with Christina Harkins, Infinx Senior Revenue Cycle Manager. Explore the rule of 3 with root cause analysis and resolve denials faster.
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2024-05-1430 minRevenue Cycle OptimizedPatient Access Plus DemoLearn how Patient Access Plus simplifies insurance eligibility verification, benefit confirmations, patient payment estimates, the process of securing prior authorizations, and more with Jonathan Aguiar, Infinx Senior Solution Engineer.
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2024-04-3034 minRevenue Cycle OptimizedLessons from $10.6 Billion in Claim DenialsDiscover survey insights on the $20 billion spent in 2022 due to Medicare Advantage plan denials and payment delays. Hear CMS policy improvements for fair compensation and strategies to mitigate financial burdens from future denials and delays with Stuart Newsome, Infinx VP of Marketing.
The article mentioned in the episode is below:
https://www.fiercehealthcare.com/providers/providers-wasted-106b-2022-overturning-claims-denials-survey-finds
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2024-04-2331 minRevenue Cycle OptimizedMastering Reimbursement Challenges In Cardiology CodingLearn how to navigate bundled payments and secure proper reimbursement with Julie Graham, Infinx Senior Coding Manager. Gain insights into Medicare guidelines and tackle cardiology coding challenges.
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2024-04-1621 minRevenue Cycle OptimizedA Strategic Response to the Change Healthcare Cyber IncidentIs your healthcare practice ready for the next cybersecurity attack or clearinghouse outage? Learn how you can address the vulnerabilities exposed by this breach and safeguard your organization against future threats with Aakarsh Sethi, Infinx Senior Product Manager.
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2024-04-0919 minRevenue Cycle OptimizedAI's Role In Healthcare Efficiency And Denial ManagementLearn how you can leverage AI technologies like automation and machine learning to significantly enhance your operational efficiency and financial outcomes with Stuart Newsome, Infinx VP of Marketing. We cover how healthcare providers can use AI for denial prevention, strategically navigate payer contract negotiations, streamline appeals and more.
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2024-04-0232 minRevenue Cycle OptimizedA Practice Administrator’s Guide to Selecting the Ideal RCM PartnerLearn how you can pick the right RCM partner for your practice’s unique needs. Discover the key questions you need to ask and the red flags you should watch out for while evaluating RCM solutions with Bo Bowman, Infinx VP of Strategic Accounts.
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2024-03-2625 minRevenue Cycle OptimizedThe Power of Intelligent Payer MappingAre you struggling to stay on top of billing processes across a number of insurance providers and changing coverage plans?
Learn how you can leverage automation and intelligent payer mapping to manage payer changes and simplify eligibility checks, patient estimates, and authorizations with Aakarsh Sethi, Infinx’s Senior Product Manager.
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2024-03-1911 minRevenue Cycle OptimizedStrategies For Specialty Pharma SuccessIncreasing demand for specialized medications and personalized patient care are driving rapid growth in the specialty pharmacy space.
This week, Derek Taylor, Infinx Senior Director, Client Services, provides insights and tools necessary for success in the burgeoning world of specialty pharma.
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2024-03-0536 minRevenue Cycle OptimizedInsights On The 2024 Prior Authorization Final RuleThe Prior Authorization Final Rule will (among other things) require payers to provide a specific reason for denying a prior authorization request, regardless of the method used to send the request (calls, email, standard transactions, etc.).
Jennifer Glockzin, Infinx Senior Manager Patient Access, shares updates on the 2024 Prior Authorization Final Rule, including impact to providers and payers for care coordination.
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2024-02-2029 minRevenue Cycle OptimizedSolving Denial Dilemmas: Master Remittance Advice For Revenue Cycle SuccessLooking for guidance on remittance advice?
Chuck Rackley, Infinx Chief Strategy Officer, tackles the persistent challenge of denials that can be complicated by the ambiguity of remittance notices. We explore techniques to enhance revenue integrity with advanced analytics and comprehensive claim adjudication insights.
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2024-02-1332 minRevenue Cycle OptimizedDecoding The Hidden Costs Of Denials & Strategies For Optimal PreventionAre you aware of the revenue lost under your current denials management processes?
Stuart Newsome, Infinx VP of Marketing, sheds light on the hidden costs impacting and resulting from claim denials. He provides proactive techniques aimed at mitigating these expenses through effective denials prevention strategies.
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2024-02-0637 minRevenue Cycle OptimizedAutomating Eligibility And Benefit Checks Florida Cancer Specialists JourneyIs obtaining real-time eligibility verification and benefits checks a bottleneck in your patient scheduling process?
We’re thrilled to host Autumn Maloney, Director of Patient Financial Services at Florida Cancer Specialists & Research Institute. With Aakarsh Sethi, Infinx Senior Product Manager for Patient Access Plus, she discusses the transformative impact of Infinx’s eligibility verification and enhanced benefits check software on their organization.
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2024-01-3022 minRevenue Cycle OptimizedRCM Technology Advancements For 2024Explore the latest tech trends set to impact revenue cycle management in 2024 with Navaneeth Nair, Infinx Chief Product Officer.
He covers:
Practical use cases of AI and automation in EMR workflows.
Impact of automation agents on routine RCM tasks.
Human-in-the-loop automation for enhanced accuracy and compliance.
The evolving role of GPT and LLMs in revenue cycle management.
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2024-01-0226 minRevenue Cycle Optimized2023 RCM Takeaways & Their Impact In 2024Jaideep Tandon, Infinx CEO, is diving into this year's RCM developments and their projected impact on healthcare finance strategies and operations in 2024.
Key takeaways:
Addressing healthcare's ongoing staffing challenges with tech-enabled solutions.
Exploring the transformative role of AI in RCM efficiency.
Understanding healthcare's nuanced impact at the local level.
A glimpse into Infinx's strategic vision and plans for 2024.
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2023-12-2630 minRevenue Cycle OptimizedStreamlining Patient Access Amidst Diverse Payer LandscapesIs understanding the nuances of various payer plans and guidelines a challenge for your patient access team?
Jennifer Glockzin, Infinx Senior Patient Access Manager, goes into the complexities of Medicare, Medicaid, commercial, and Advantage plans, and how they impact eligibility verifications, benefits checks and prior authorization workflows.
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2023-12-1927 minRevenue Cycle Optimized2024 Telehealth And Diagnostic Radiology Coding UpdatesWe are kicking off our 2024 coding update series focusing on telehealth and diagnostic radiology coding. Julie Graham, Infinx Senior Coding Manager and resident expert, starts us off and helps ensure you’re well-prepared to stay compliant in 2024.
Focusing on telehealth and diagnostic radiology coding, she covers:
Telehealth coding updates: Understand the transition from current guidelines to the 2024 updates, encompassing crucial aspects like provider documentation upgrades and the intricacies of patient verbal consent evidence.
Intravascular Lithotripsy (IVL) coding changes: Julie will shed light on the shift from code 0715T to 92972, detailing the additional documentation requirements that this en...
2023-12-0523 minRevenue Cycle OptimizedEnhancing Reimbursement Outcomes For Orthopedic PracticesToday, we’re exploring important factors to consider when selecting a technology vendor capable of handling various types of orthopedic prior authorizations, like surgery, physical therapy and DME.
Learn with Lora Pada, Infinx AVP Customer Success, and David Byrd, Infinx VP of Growth, how to leverage AI and automation to overcome common patient access and accounts receivable follow-up challenges.
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2023-11-2128 minRevenue Cycle OptimizedSimplifying The Complexities Of EMR IntegrationsFrustrated by the intricacies of protocols like HL7 and API when integrating new technology with your EMR? Need a roadmap for seamless data transfer to optimize workflows?
Join us as Shreeja Madduru, Infinx Product Manager, explores with us the hurdles of onboarding new technology and equips you with actionable insights for a smoother, more successful implementation with your existing systems.
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2023-10-3128 minRevenue Cycle OptimizedGenerative AI & LLMs In RCM - Exploring Opportunities & LimitationsAre you and your team curious how generative AI & LLMs can be used in revenue cycle management workflows?
Natalia Arzeno-Gonzalez, Infinx Chief Data Scientist, walks us through the intricacies, highlighting both promising use cases and areas where traditional non-LLM models may be more appropriate.
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2023-10-1030 minRevenue Cycle OptimizedPrior Authorization Transformation At Top Cardiovascular GroupLearn how Cardiovascular Institute of the South accelerated prior authorization approvals for their low-tech cardiology imaging services. Explore their journey from manual handling to Infinx’s tech-enabled workflow, reducing their staff’s workload and authorization denials.
Join Monique Domangue, CPA, MBA, Executive V.P. of Revenue Cycle Management and Financial Analytics & Beth Arceneaux, Pre-Cert Team Leader, Cardiovascular Institute of the South, as they detail what has empowered them to drive prior authorization workflow optimization with Viveka Jagadeesan, Infinx Business Development Representative.
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2023-09-1930 minRevenue Cycle OptimizedOptimize Practice Acquisitions With Data-Driven Revenue Cycle AssessmentsDiscover the potential of revenue cycle data in making informed healthcare practice acquisition decisions. Learn about our quick data-driven health check assessments that help our clients to capitalize on acquisition opportunities with confidence with Jaideep Tandon, CEO, Infinx Healthcare.
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2023-09-0530 minRevenue Cycle OptimizedBest Practices For Achieving Patient Access Operational ExcellenceIn this episode, Jennifer Glockzin, Infinx Senior Patient Access Manager, explores essential elements that shape successful patient access. Gain actionable strategies to elevate eligibility and prior authorization operations, navigate typical pitfalls, and prioritize smoother patient interactions.
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2023-08-2927 minRevenue Cycle Optimized2023 Cardiology Coding Updates & TrendsDive into the current cardiology coding landscape and what lies ahead, from understanding "incident to" billing practices and ICD-10 modifications, to navigating the 2024 Medicare Physician Fee Schedule and addressing prevalent denial trends facing cardiology practices.
Julie Graham, Infinx Senior Coding Manager, joins us with her vast experience of over 20 years in the field. She sheds light on these topics and offers actionable insights to overcome common challenges.
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2023-08-1526 minRevenue Cycle OptimizedEmpowering The Enterprise With Patient Access Workforce Management TechnologyStruggling with effectively managing your patient access workforce? Ensuring eligibility verifications, benefit checks and prior authorizations get done on time can be very challenging, especially in large healthcare organizations.
Navaneeth Nair, Infinx Chief Product Officer, explores how AI, workflow automations, and payer integrations can boost workforce productivity, simplify work assignments, foster effective team collaboration and accelerate favorable outcomes.
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2023-08-0827 minRevenue Cycle OptimizedTransforming Document Processing In Healthcare Referrals With AI And OCRNatalia A. Gonzalez, PhD, Infinx Chief Data Scientist, shares insights from our research recently presented at the IEEE ICHI conference, demonstrating how referral workflows can be streamlined by efficiently handling varied document structures. Learn how innovative technologies like AI, Natural Language Processing (NLP), and Optical Character Recognition (OCR) are revolutionizing document understanding in healthcare referrals.
This is a great opportunity to understand the future of healthcare referrals and how technology can reduce administrative burdens, minimize errors, and enhance patient care.
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2023-08-0127 minRevenue Cycle OptimizedNext Generation Solutions To Eligibility And Prior Authorization ChallengesJoin us with Aakarsh Sethi, Infinx Senior Product Manager, to explore how innovative technology is redefining eligibility verification and prior authorization in healthcare. Explore insights on AI, automation, interoperability, and more.
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2023-07-2521 minRevenue Cycle OptimizedRBMA Webinar 2023: Boosting Imaging Reimbursements with AI Powered Predictive Analytics and Claim PrioritizationRBMA Webinar 2023 session
Boosting Imaging Reimbursements with AI Powered Predictive Analytics and Claim Prioritization with Navaneeth Nair, Infinx Chief Product Officer
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2023-07-2147 minRevenue Cycle OptimizedOvercoming Payer Roadblocks In Prior Authorization ProcessingIn the ever-evolving healthcare landscape, prior authorization processing continues to present significant challenges. Understanding these obstacles from a payer's perspective and mastering effective strategies to navigate them can significantly enhance your workflow and patient care outcomes.
Randy Boner, Infinx Senior Customer Success Manager, provides insights and practical solutions to help you get ahead of these challenges. He also sheds light on how technology can optimize this crucial process.
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2023-07-1821 minRevenue Cycle OptimizedRisks Of Skipping Patient Access Steps In Patient SchedulingAre you scheduling patients before verifying their insurance and authorization requirements?
Dealing with:
* Denied Claims?
* Frequent Rescheduling?
* Unhappy Patients?
If your answer is yes, your patient scheduling process might be the culprit. 🎯
Learn how premature scheduling that bypass crucial steps in patient access workflows can lead to denied claims, rescheduling hassles, and patient dissatisfaction. With Jennifer Glockzin, Infinx Senior Manager, Patient Access, we provide actionable insight on how to improve scheduling, insurance verification, benefits checks and prior authorization requests for better outcomes at your organization.
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2023-07-0429 minRevenue Cycle OptimizedOvercoming Post-Pandemic Challenges With Payer & Provider EnrollmentAre you struggling with delays, bottlenecks, or complexities in the enrollment process?
In this episode, we’re exploring common hurdles faced with payer and provider enrollment after the pandemic. Bo Bowman, Infinx Vice President of Strategic Accounts, shares practical ways to tackle these challenges head-on and streamline your enrollment and credentialing workflows for maximum efficiency.
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2023-06-0623 minRevenue Cycle OptimizedTransforming Hospital Revenue With Predictive AnalyticsJoin us today and learn about innovative strategies that are crucial to improving hospital cash flow in today's challenging economic climate. Chuck Rackley, Infinx Chief Strategy Officer, shares insights on how AI and analytics help our hospital clients predict and prioritize claims for recovery.
Brought to you by www.infinx.com
2023-05-3023 minRevenue Cycle OptimizedBridging The Gap: Combining Technology And Services In Eligibility VerificationJoin Infinx Customer Success Manager, Randy Boner and learn the advantages of a combined approach that includes specialist support against the limitations with technology-only eligibility verification solutions, especially for complex specialties with multiple CPT codes or visits.
Brought to you by www.infinx.com
2023-05-2322 minRevenue Cycle OptimizedStrategies For Accelerating Provider CredentialingOn today's episode, learn key steps and considerations when enrolling providers with payers. With Bo Bowman, Infinx Vice President, Strategic Accounts, we will discuss roadblocks providers currently face with credentialing and share real-life examples of how advanced strategy and technology has helped providers get to billable patient care, faster.
Brought to you by www.infinx.com.
2023-05-1627 minRevenue Cycle OptimizedFrom Manual To Automatic: How Payer Portal Automation Can Transform Your PracticeJoin us as we talk with Charulata Nevatia, Infinx Senior Product Manager of Automation, and explore how payer portal automation can transform your practice. Discover how automation can streamline your workflow, increase efficiency, and free up staff to focus on patient care and revenue-generating tasks. We discuss the limitations of manual processes for verifying insurance, obtaining prior authorizations, credentialing, and claim status checks, and how automation can help avoid these delays.
Brought to you by www.infinx.com.
2023-05-0228 minRevenue Cycle OptimizedFrom Prescription To Payment: Navigating Pharmacy Prior AuthorizationsPharmacy prior authorizations can be a challenging and time-consuming process. To help navigate this complex landscape, Infinx Senior Director of Client Services, Derek Taylor, PharmD and Infinx Senior Manager of Patience Access, Jennifer Glockzin, explore this today.
During this podcast, you’ll learn:
The key entities involved in pharmacy prior authorizations and their roles
The differences between medical and pharmacy prior authorizations
The role of the pharmacy and required documentation for success
Best practices for optimizing pharmacy prior authorization success
Brought to you by www.infinx.com.
2023-04-2535 minRevenue Cycle OptimizedDeep Dive Into Eligibility & Benefits Verification TechnologyDetermining patient eligibility and benefits is crucial for ensuring revenue. The right forms of automation can improve staff productivity and accuracy while protecting timely patient care. Robust analytics, fast coverage identification, and insurance discovery are key elements of effective solutions. Join us to learn how to evaluate eligibility and benefits technology for your healthcare organization.
Streamlining patient eligibility and benefits queries depends on obtaining accurate and complete data from 271 responses in real-time. More, it takes robust analytics to help drive patient access workflow improvements. Technology that arms staff with the right information to be...
2023-04-0426 min
Revenue Cycle OptimizedPrecision Planning For Vendor Transitions: Key Strategies For A/R & Coding SuccessTransitioning to a new vendor should result in increased productivity, more efficient processes, streamlined workflow, and increased revenue. However, if advance planning isn’t part of the transition process, it can result in problems instead of progress and it can slow down A/R and coding. Learn how departments ranging from patient access to coding to AR can use precision planning to avoid the costly mistakes of vendor transitions.
Many coding and billing departments need support and making the decision to work with a new vendor can mean help is on the way. However, coding and billing pr...
2023-03-2131 minRevenue Cycle OptimizedStrengthen Referral Relationships By Reducing Prior Authorization BurdensIn today's competitive healthcare landscape, it's becoming increasingly challenging for organizations to attract new patients and generate revenue. Referrals are one way to establish a steady stream of both.
In this episode, we discuss how reducing prior authorization and other eligibility burdens for referring providers is essential to ensuring a reliable stream of referrals and revenue. Learn how to establish patient access processes that will solidify referrals, gain a competitive position in referral patterns, and simultaneously increase revenue.
Join us as Bo Bowman, Infinx’s VP of Strategic Accounts discusses how referrals can play a vit...
2023-03-1429 minRevenue Cycle OptimizedCoding for Maximum ReimbursementsThe road to maximum reimbursements is clean, careful coding. Yet practices overlook the granular details that make coding successful, including medical necessity. The accuracy of your coding determines how much you will be reimbursed. So why do practices struggle to get coding in control, and why is medical necessity not top of mind with coders and providers alike?
We will discuss how being acutely aware of the granular details gets successful claims out and money in the door for practices and hospitals alike with coding expert Kathryn Walter, CPC, SRC, Senior Coding Consultant & Physician Educator, ERS Division...
2023-03-0733 minRevenue Cycle OptimizedIncrease Point of Service Revenue With Patient SchedulingEffective patient scheduling can solve many things - and create robust revenue. If eligibility verification, benefit checks and prior authorization approvals are conducted prior to patient scheduling, your revenue pipeline is guaranteed to increase. So why does pain exist in the payment lifecycle and why do providers struggle with denials? Find out how to increase point of service revenue with patient scheduling to reduce unsuccessful claims and ramp up revenue.
Physician practices need revenue - that’s obvious, but the sources of it aren’t always in plain sight. Clearly, reimbursement comes from payers, and cash can come...
2023-02-2825 minRevenue Cycle OptimizedThe Essential Link Between Rapid Decision Making and Improved Hospital RCMA C-suite executive’s ability and authority to make decisions is the guiding light for healthcare organizations. Establishing a nimble internal structure that facilitates rapid decision making supports a healthy revenue cycle. The snail-like pace with which healthcare is accustomed to moving is now an expensive liability, but few embrace, or have the authority to create, a faster pace.
Join us as Jason Adams, President of Ni2 Health, discusses how C-suites can remove the barriers to effective decision-making and dedicate themselves to the pursuit of revenue-generating, organization-growing decisions.
Brought to you by Infinx Healthcare, www.in...
2023-02-1431 minRevenue Cycle OptimizedHow to Maximize Reimbursement through a Coding PartnershipHealthcare organizations are increasingly outsourcing coding amid staffing shortages and a lack of experienced talent. Learn about the challenges and benefits of working with a coding partner and what to consider when choosing a vendor, with Bo Bowman, Infinx VP of Strategic Accounts, and Kathryn Walter, Infinx Client Services Manager/Compliance Officer.
2022-08-0229 min
Revenue Cycle OptimizedHow to Avoid Common Cardiology Coding PitfallsCardiology coding is complex and ripe for denials. In this episode, Julie Graham, Infinx Coding Manager, identifies the top cardiology coding denials and shows you how to avoid them.
2022-05-0317 minRevenue Cycle OptimizedRemaining Independent in Today’s Volatile Healthcare ClimateInfinx Chairman, Jaideep Tandon, shares his best advice on how independent practices can safeguard their financial future in today's complex reimbursement environment.
2022-04-2617 minRevenue Cycle OptimizedHow Technology Can Improve Revenue Cycle ResultsMatthew Raynor, Publisher at Healthcare Innovation, interviews Aakarsh Sethi (Infinx Senior Product Manager), and David Byrd (Infinx VP, Growth & Strategy) at the HIMSS 2022 Global Health Conference.
2022-04-2206 minRevenue Cycle OptimizedSolving Revenue Cycle Challenges with TechnologyInfinx Senior Product Manager, Aakarsh Sethi, and Matthew Raynor, Publisher at Healthcare Innovation, discuss Artificial Intelligence and Machine Learning Innovation at the HIMSS 2022 Global Health Conference.
2022-04-1908 minRevenue Cycle OptimizedHow to Maximize Oncology Practice ValueJoin us for an excerpt from a webinar hosted by executives from Utah Cancer Specialists, XIFIN, Inc. and Infinx, on common revenue cycle obstacles facing oncology practices. The panelists provide proactive ways to optimize prior authorization, eligibility verifications, appeals management, financial reporting, and analytics workflows to yield increased reimbursements and profits.
2022-04-0131 minRevenue Cycle OptimizedHow to Uncover Missed Revenue Opportunities in Rural HospitalsImproving margins are top of mind for every healthcare financial and revenue cycle leader. Explore how to uncover missed revenue opportunities and avoid them in the future, with Infinx Chief Development Officer, Ni2 Division, Ron Kero.
2022-03-2922 minRevenue Cycle OptimizedHow Augmented Intelligence Helps Orthopedic Practices with Prior Authorization Workflow BottlenecksInfinx Senior Product Manager, Aakarsh Sethi, shares how orthopedic practices' prior authorization workflow can be streamlined with AI and automation, coupled with deep domain expertise, in this webinar hosted by American Alliance of Orthopedic Executives (AAOE).
2022-03-2532 minRevenue Cycle OptimizedPractical Clinical Uses for Natural Language Processing (NLP)Infinx Chief Data Scientist, Natalia Arzeno Gonzalez, discusses how natural language processing and artificial intelligence can accelerate patient access workflows.
2022-03-1517 minRevenue Cycle OptimizedAutomation in A/R and Denial ManagementJoin Bimal Sahoo, Infinx Senior Product Manager, as he shares how automation can accelerate A/R recovery and denial management workflows.
2022-03-1020 minRevenue Cycle OptimizedHow Advanced Analytics Can Increase Payer ReimbursementsInfinx Sr. Product Manager, Bimal Sahoo, shares how AI-powered data insights and revenue cycle reports can help drive healthcare finance and A/R teams' action plan to increase reimbursements for their organization.
2022-02-1917 minRevenue Cycle OptimizedEligibility & Benefits Challenges in DentalDental eligibility and benefits continues to be a challenge for dental groups. Between the administrative hassle and denials, reimbursement continues to decline. This week, Derek Taylor, Infinx Sr. Director of Dental Client Services, will explore best practices for dental authorization to avoid denials and get paid faster.
2022-02-1716 minRevenue Cycle OptimizedLeveraging Patient Access Data to Improve ReimbursementPatient access denials continue to account for the majority of a healthcare provider’s denials; and for most, tackling them can seem insurmountable. This week, Natalia Arzeno-Gonzalez, Infinx Chief Data Scientist, will discuss how you can leverage data to avoid such denials, and increase reimbursements.
2022-02-1615 minRevenue Cycle OptimizedWhat Should Your 2022 A/R Strategy IncludeAs reimbursement continues to get more challenging and payers delay payments, Navaneeth Nair, Infinx Chief Product Officer, will explore what your A/R strategy in 2022 should include to lower your cost to collect and recover more revenue.
2022-02-1416 minRevenue Cycle OptimizedPatient Access and Prior Authorization Challenges27% of claim denials are due to mistakes or omissions that occurred during the patient access process. David Byrd, Infinx VP of Growth & Strategy, discusses tactics to avoid such denials.
2022-02-1118 minRevenue Cycle OptimizedRevenue Cycle Challenges Due to Staffing ShortagesJaideep Tandon, Infinx Healthcare's Chairman, explores a topic that’s keeping healthcare executives up at night - staffing shortages and how to ensure that it does not impact patient access and revenue cycle workflows.
2022-02-0921 min