podcast
details
.com
Print
Share
Look for any podcast host, guest or anyone
Search
Showing episodes and shows of
Infinx Healthcare
Shows
Revenue Cycle Optimized
RCM Leadership That Gets Results in Coding Teams
Jessica Watson, Facility Coding Manager at Infinx, joins us to share how she leads high-performing remote coding teams without compromising on accuracy, culture, or speed. Learn practical tactics that make an RCM leader effective in today’s complex coding environment.Brought to you by www.infinx.com
2025-06-24
30 min
Revenue Cycle Optimized
Adapting, Restructuring, And Thriving In The AI Workforce Shift
AI is reshaping healthcare revenue cycle roles, not replacing them. Lavonne Hamby, Client Services Manager at Infinx, joins us to discuss AI’s impact on job structures, workforce adaptation, and accountability—helping RCM professionals navigate change while staying in control.Brought to you by www.infinx.com
2025-04-01
28 min
Revenue Cycle Optimized
Why AI Needs to Think for the Future of Revenue Cycle Management
Traditional automation isn’t enough—AI is the future of revenue cycle management. Join Jaideep Tandon, CEO of Infinx, and Stuart Newsome for a discussion on how AI is transforming denial prevention, prior authorization, and A/R workflows.Brought to you by www.infinx.com
2025-03-18
24 min
Revenue Cycle Optimized
Influence of Automation in RCM
How is automation transforming provider success in RCM? Join Stephanie Solich, Regional VP of Enterprise Sales at Infinx, as she shares insights on reducing denials, optimizing labor, and improving financial predictability through AI-driven Agents.Brought to you by www.infinx.com
2025-03-04
28 min
Revenue Cycle Optimized
Order Entry Automation in RIS
Manual RIS order entry slows down radiology workflows and increases errors. Sameer Sheth, Infinx Senior VP of Client Services, shares how automation is transforming order entry—plus real-world success stories and key takeaways.Brought to you by www.infinx.com
2025-02-25
26 min
Revenue Cycle Optimized
AI Agents for Smarter Revenue Cycle Management (RCM)
Discover how AI agents are transforming healthcare automation with Navaneeth Nair, Infinx Chief Product Officer, exploring their role in improving efficiency, reducing denials, and optimizing revenue cycle management. Brought to you by www.infinx.com
2025-02-11
32 min
Revenue Cycle Optimized
Smart Document Capture with Automation and AI
Learn how AI-driven document capture improves workflows and accuracy, and reduces manual effort in healthcare operations with Natalia Arzeno-Gonzalez, Infinx Chief Data Scientist. Discover the role of human oversight in AI-powered workflows and get tips to future-proof your document processing systems. Brought to you by www.infinx.com
2025-02-04
30 min
Revenue Cycle Optimized
Operational Expertise Meets Client Needs in RCM
Hear from Christina Harkins, Senior Revenue Cycle Manager at Infinx Healthcare, as she discusses the balance between operational expertise and client needs for successful RCM outcomes. Christina shares how flexibility, collaboration, and understanding client goals are key to delivering value and driving results in revenue cycle management. Brought to you by www.infinx.com
2024-12-26
13 min
Revenue Cycle Optimized
How Infinx Uses AI and Automation to Streamline Prior Authorization Workflows
In this pre-recorded session, Yagna Velu dives into how Infinx leverages AI and automation to streamline prior authorization workflows. Learn about the role of system, user-defined, and audit work queues in enhancing efficiency and reducing manual intervention for processing cases. This is just the first part of his Buyer Enablement session. We can get another episode of that session in the coming weeks. Brought to you by www.infinx.com
2024-12-19
16 min
Revenue Cycle Optimized
AI in Harmony: Orchestrating the Future of Revenue Cycle Management
Explore how Artificial Intelligence acts as a symphony within Revenue Cycle Management, with automation, cognitive AI, and generative capabilities each playing a distinct role. Learn how Infinx provides the framework to harmonize these technologies, augmenting human workflows for a seamless and efficient revenue cycle. Brought to you by www.infinx.com
2024-12-11
05 min
Revenue Cycle Optimized
Faster Cash Flow, Smarter Workflows with Claim Status Automation
Discover how AI-driven automation is revolutionizing claims status management, saving time, reducing costs, and boosting productivity. Learn how Infinx’s innovative technology streamlines workflows, resolves denials faster, and delivers measurable improvements to your revenue cycle. Brought to you by www.infinx.com
2024-12-09
18 min
Revenue Cycle Optimized
Advance Prior Authorization and Eligibility Automation with Intelligent Payor Mapping
In this episode of Revenue Cycle Optimized, Aakarsh Sethi, Senior Product Manager at Infinx, delves into the game-changing advances in Intelligent Payor Mapping automation. Learn how this innovation reduces onboarding times, enhances accuracy, and expands automation capabilities, ultimately transforming the way prior authorizations are processed. Tune in for a glimpse into the future of healthcare automation and efficiency. Brought to you by www.infinx.com
2024-12-02
11 min
Revenue Cycle Optimized
AI In RCM: A Data Scientist Explains
Discover what AI can and can’t do for your revenue cycle with insights from a data expert, Natalia Arzeno-Gonzalez, Infinx Chief Data Scientist. Learn to evaluate vendor claims, prioritize data quality, and make smarter decisions about AI in healthcare billing. Brought to you by www.infinx.com
2024-11-26
32 min
Revenue Cycle Optimized
RAC Audit Series, Part 2: Avoiding Common Mistakes in Documentation & Coding Compliance
Uncover key missteps practices make in RAC audit responses and learn strategies to avoid compliance pitfalls that lead to recoupments. Learn practical tips to submit accurate, complete documentation that meets payer expectations and minimizes audit risks with Julie Graham, Infinx Senior Coding Manager, and Kristeen Coronado, Infinx Chief Operating Officer, ERS Division. Brought to you by www.infinx.com
2024-11-13
25 min
Revenue Cycle Optimized
Manual Mayhem: How Outdated Document Capture Hurts Your Bottom Line
Learn about the major pain points caused by manual document capture in healthcare, including inefficiencies, errors, and high operational costs. Learn how AI and automation can transform these processes, delivering faster results and cost savings with Charulata Nevatia, Infinx Director of Product, Automation. Brought to you by www.infinx.com
2024-11-05
28 min
Revenue Cycle Optimized
Automate And Elevate RCM To Solve Radiology Staffing Woes
Learn how to cut down radiology administrative tasks while ensuring full reimbursements by automating patient access and prior authorization workflows. Maximize revenue and streamline billing with actionable strategies designed to reduce denials and boost operational efficiency with Stephanie Cheng, Infinx Senior Customer Success Manager. Brought to you by www.infinx.com
2024-10-22
25 min
Revenue Cycle Optimized
Cardiology Claim Denials Uncovered: Top 5 Trends and Prevention Strategies
Cardiology RCM leaders - how well do you know your denials? Hear the top five cardiology claim denials and how they compare with broader industry trends. Learn practical strategies from Bo Bowman, Infinx VP of Strategic Accounts, to reduce these top denials and protect your practice's revenue. Brought to you by www.infinx.com
2024-10-15
27 min
Revenue Cycle Optimized
RAC Audit Series – What to Do After Receiving an Audit Letter
Learn essential steps to take immediately after receiving a RAC audit letter, with Julie Graham, Infinx Senior Coding Manager - how to interpret the notice, gather required documentation, and avoid common mistakes to ensure a smooth audit process. Brought to you by www.infinx.com
2024-10-01
28 min
Revenue Cycle Optimized
How To Turn Your AR Into A Cash Machine
Is your AR piling up, turning cash flow into a trickle? It's not just about what you collect—it's about how fast you can do it. Bimal Sahoo, Infinx Product Manager, shares real-world examples of how managing aging AR and denial rates can transform your revenue cycle. Learn how to turn your AR into a cash machine using the right strategies and technology. Brought to you by www.infinx.com
2024-09-10
32 min
Revenue Cycle Optimized
CO 252 Denials: A Growing Challenge and How to Stay Ahead
Join Kristeen Coronado, Infinx COO, ERS Division as we discuss and understand the growing trend of CO252 denials. Learn what’s driving this surge and Kristeen Coronado’s approach to managing these denials. Brought to you by www.infinx.com
2024-09-03
20 min
Revenue Cycle Optimized
How AI and Integration Improved Efficiency for Tennessee Orthopaedic Alliance
Learn how Tennessee Orthopaedic Alliance (TOA) boosted efficiency using AI and EHR integration. In this AAOE-hosted webinar, Samantha Towler, TOA MRI Patient Services Supervisor, will share how her team reduced manual workloads and improved performance without hiring more staff with Lora Pada, Infinx AVP Customer Success. Brought to you by www.infinx.com
2024-08-27
24 min
Revenue Cycle Optimized
Combat Rising Radiology Costs with AI & RPA
Learn how radiology departments can harness AI and RPA to reduce claim rework, minimize errors, and improve productivity with Stuart Newsome, Infinx VP of Marketing. He will explore how these technologies are improving every step of the revenue cycle—from patient registration to final claim adjudication. Brought to you by www.infinx.com
2024-08-20
22 min
Revenue Cycle Optimized
Using Data to Boost Cardiology Reimbursement
Explore how cardiology practices can optimize reimbursement with data. Hear about a case study and learn about RCM metric dashboards for cardiology groups with Bo Bowman, Infinx Vice President, Strategic Accounts. Brought to you by www.infinx.com
2024-08-13
29 min
Revenue Cycle Optimized
Mastering RAC Audits In Cardiology: Best Practices And Use Cases
Explore the intricacies of RAC audits in cardiology, with Julie Graham, BA-HCA, CPC, CCC, Infinx Senior Coding Manager. Learn best practices for documentation & audit readiness through real-world examples, including a recent RAC audit on carotid ultrasounds. Equip your practice with essential strategies to ensure compliance & improve outcomes. Brought to you by www.infinx.com
2024-08-06
29 min
Revenue Cycle Optimized
Shielding Healthcare: Contingency Plans For Cyberattacks
Learn how Rick Tully, Infinx Executive Director of Revenue Cycle Management, navigated the complexities of a cyberattack and sharing valuable insights and strategies for enhancing cybersecurity. Discover strategies for enhancing cybersecurity, including the use of dual clearinghouses, and the balance between manual processes and automation to ensure operational continuity. Brought to you by www.infinx.com
2024-07-30
29 min
Revenue Cycle Optimized
Boost Cash Flow: Why You Need An RCM Health Check
Discover why an RCM Health Check is essential for your practice in our latest episode. Learn how this easy-to-implement tool provides rapid, actionable insights with minimal disruption, delivering measurable improvements such as increased cash flow, reduced denials, enhanced operational efficiency, and improved financial health. Chuck Rackley, Infinx Chief Strategy Officer, joins us to unlock the financial vitality of your healthcare practice. Brought to you by www.infinx.com
2024-07-23
25 min
Revenue Cycle Optimized
Navigating the Pitfalls of 'Stat' Authorizations
Have you ever wondered if marking prior authorizations as "stat" actually speeds up the process? This week, Stuart Newsome, Infinx VP Marketing, sheds light on the intricacies of prior authorization in healthcare and provides you with the knowledge and tools needed to navigate this challenging process more effectively. Brought to you by www.infinx.com
2024-07-16
23 min
Revenue Cycle Optimized
Help Wanted: Tackling Healthcare Staffing with AI and Automation
Explore how AI, automation, and strategic outsourcing can mitigate the impact of staffing shortages on the healthcare revenue cycle with Stuart Newsome, Infinx VP Marketing. Learn practical solutions to enhance efficiency, reduce burnout, and improve patient care. Brought to you by www.infinx.com
2024-07-02
28 min
Revenue Cycle Optimized
Strategies For Aging A/R
Discover how analytics, AI, and automation can improve your your aging A/R with Bimal Kumar Sahoo, Infinx Principal Product Manager. Learn to identify and focus on true aged accounts, predict recoverability, and prioritize your efforts for the best ROI. Brought to you by www.infinx.com
2024-06-25
33 min
Revenue Cycle Optimized
A Decision-Maker’s Guide to RPA and AI in Healthcare
Explore the myths and realities of automation in healthcare with our webinar on RPA, AI, and best practices for patient access and AR denials management. Gain insights into key considerations, and real-world examples to make the right decisions for optimizing your processes with Charulata Nevatia, Infinx Director of Product, Automation. Brought to you by www.infinx.com
2024-06-18
20 min
Revenue Cycle Optimized
Standardizing Prior Authorization Workflows
Break down common bottlenecks in prior authorization processes and learn tactics to standardize workflows across various locations and practices with Stephanie Cheng, Infinx Senior Customer Success Manager. Hear examples of how technology is improving workflow efficiency. Brought to you by www.infinx.com
2024-06-11
27 min
Revenue Cycle Optimized
Why Prior Authorizations Are Still Denied After Approval
Learn about the surprising reasons why prior authorizations, even when approved, can still be denied with Stuart Newsome, CPCO, Infinx VP of Marketing. From changes in treatment plans to patient non-compliance, we uncover the complexities behind these common healthcare denials. Brought to you by www.infinx.com
2024-05-28
31 min
Revenue Cycle Optimized
Mastering Cardiology Claims: CVC to Clinical Trials
Get actionable tips in two critical areas of cardiology coding: central venous catheter (CVC) placement and clinical trial numbers with Julie Graham, Infinx Senior Coding Manager. Understand common denial issues and the complexities of using clinical trial numbers. Brought to you by www.infinx.com
2024-05-21
33 min
Revenue Cycle Optimized
Elevate Your Claims Game: How to Combine Tech & Team for Success
Learn how to harness technology to simplify and enhance the accuracy and efficiency of coding and revenue cycle management with Christina Harkins, Infinx Senior Revenue Cycle Manager. Explore the rule of 3 with root cause analysis and resolve denials faster. Brought to you by www.infinx.com
2024-05-14
30 min
Revenue Cycle Optimized
Patient Access Plus Demo
Learn how Patient Access Plus simplifies insurance eligibility verification, benefit confirmations, patient payment estimates, the process of securing prior authorizations, and more with Jonathan Aguiar, Infinx Senior Solution Engineer. Brought to you by www.infinx.com
2024-04-30
34 min
Revenue Cycle Optimized
Lessons from $10.6 Billion in Claim Denials
Discover survey insights on the $20 billion spent in 2022 due to Medicare Advantage plan denials and payment delays. Hear CMS policy improvements for fair compensation and strategies to mitigate financial burdens from future denials and delays with Stuart Newsome, Infinx VP of Marketing. The article mentioned in the episode is below: https://www.fiercehealthcare.com/providers/providers-wasted-106b-2022-overturning-claims-denials-survey-finds Brought to you by www.infinx.com
2024-04-23
31 min
Revenue Cycle Optimized
Mastering Reimbursement Challenges In Cardiology Coding
Learn how to navigate bundled payments and secure proper reimbursement with Julie Graham, Infinx Senior Coding Manager. Gain insights into Medicare guidelines and tackle cardiology coding challenges. Brought to you by www.infinx.com
2024-04-16
21 min
Revenue Cycle Optimized
A Strategic Response to the Change Healthcare Cyber Incident
Is your healthcare practice ready for the next cybersecurity attack or clearinghouse outage? Learn how you can address the vulnerabilities exposed by this breach and safeguard your organization against future threats with Aakarsh Sethi, Infinx Senior Product Manager. Brought to you by www.infinx.com
2024-04-09
19 min
Revenue Cycle Optimized
AI's Role In Healthcare Efficiency And Denial Management
Learn how you can leverage AI technologies like automation and machine learning to significantly enhance your operational efficiency and financial outcomes with Stuart Newsome, Infinx VP of Marketing. We cover how healthcare providers can use AI for denial prevention, strategically navigate payer contract negotiations, streamline appeals and more. Brought to you by www.infinx.com
2024-04-02
32 min
Revenue Cycle Optimized
A Practice Administrator’s Guide to Selecting the Ideal RCM Partner
Learn how you can pick the right RCM partner for your practice’s unique needs. Discover the key questions you need to ask and the red flags you should watch out for while evaluating RCM solutions with Bo Bowman, Infinx VP of Strategic Accounts. Brought to you by www.infinx.com
2024-03-26
25 min
Revenue Cycle Optimized
The Power of Intelligent Payer Mapping
Are you struggling to stay on top of billing processes across a number of insurance providers and changing coverage plans? Learn how you can leverage automation and intelligent payer mapping to manage payer changes and simplify eligibility checks, patient estimates, and authorizations with Aakarsh Sethi, Infinx’s Senior Product Manager. Brought to you by www.infinx.com
2024-03-19
11 min
Revenue Cycle Optimized
Strategies For Specialty Pharma Success
Increasing demand for specialized medications and personalized patient care are driving rapid growth in the specialty pharmacy space. This week, Derek Taylor, Infinx Senior Director, Client Services, provides insights and tools necessary for success in the burgeoning world of specialty pharma. Brought to you by www.infinx.com
2024-03-05
36 min
Revenue Cycle Optimized
Insights On The 2024 Prior Authorization Final Rule
The Prior Authorization Final Rule will (among other things) require payers to provide a specific reason for denying a prior authorization request, regardless of the method used to send the request (calls, email, standard transactions, etc.). Jennifer Glockzin, Infinx Senior Manager Patient Access, shares updates on the 2024 Prior Authorization Final Rule, including impact to providers and payers for care coordination. Brought to you by www.infinx.com
2024-02-20
29 min
Revenue Cycle Optimized
Solving Denial Dilemmas: Master Remittance Advice For Revenue Cycle Success
Looking for guidance on remittance advice? Chuck Rackley, Infinx Chief Strategy Officer, tackles the persistent challenge of denials that can be complicated by the ambiguity of remittance notices. We explore techniques to enhance revenue integrity with advanced analytics and comprehensive claim adjudication insights. Brought to you by www.infinx.com
2024-02-13
32 min
Revenue Cycle Optimized
Decoding The Hidden Costs Of Denials & Strategies For Optimal Prevention
Are you aware of the revenue lost under your current denials management processes? Stuart Newsome, Infinx VP of Marketing, sheds light on the hidden costs impacting and resulting from claim denials. He provides proactive techniques aimed at mitigating these expenses through effective denials prevention strategies. Brought to you by www.infinx.com
2024-02-06
37 min
Revenue Cycle Optimized
Automating Eligibility And Benefit Checks Florida Cancer Specialists Journey
Is obtaining real-time eligibility verification and benefits checks a bottleneck in your patient scheduling process? We’re thrilled to host Autumn Maloney, Director of Patient Financial Services at Florida Cancer Specialists & Research Institute. With Aakarsh Sethi, Infinx Senior Product Manager for Patient Access Plus, she discusses the transformative impact of Infinx’s eligibility verification and enhanced benefits check software on their organization. Brought to you by www.infinx.com
2024-01-30
22 min
Revenue Cycle Optimized
RCM Technology Advancements For 2024
Explore the latest tech trends set to impact revenue cycle management in 2024 with Navaneeth Nair, Infinx Chief Product Officer. He covers: Practical use cases of AI and automation in EMR workflows. Impact of automation agents on routine RCM tasks. Human-in-the-loop automation for enhanced accuracy and compliance. The evolving role of GPT and LLMs in revenue cycle management. Brought to you by www.infinx.com
2024-01-02
26 min
Revenue Cycle Optimized
2023 RCM Takeaways & Their Impact In 2024
Jaideep Tandon, Infinx CEO, is diving into this year's RCM developments and their projected impact on healthcare finance strategies and operations in 2024. Key takeaways: Addressing healthcare's ongoing staffing challenges with tech-enabled solutions. Exploring the transformative role of AI in RCM efficiency. Understanding healthcare's nuanced impact at the local level. A glimpse into Infinx's strategic vision and plans for 2024. Brought to you by www.infinx.com
2023-12-26
30 min
Revenue Cycle Optimized
Streamlining Patient Access Amidst Diverse Payer Landscapes
Is understanding the nuances of various payer plans and guidelines a challenge for your patient access team? Jennifer Glockzin, Infinx Senior Patient Access Manager, goes into the complexities of Medicare, Medicaid, commercial, and Advantage plans, and how they impact eligibility verifications, benefits checks and prior authorization workflows. Brought to you by www.infinx.com
2023-12-19
27 min
Revenue Cycle Optimized
2024 Telehealth And Diagnostic Radiology Coding Updates
We are kicking off our 2024 coding update series focusing on telehealth and diagnostic radiology coding. Julie Graham, Infinx Senior Coding Manager and resident expert, starts us off and helps ensure you’re well-prepared to stay compliant in 2024. Focusing on telehealth and diagnostic radiology coding, she covers: Telehealth coding updates: Understand the transition from current guidelines to the 2024 updates, encompassing crucial aspects like provider documentation upgrades and the intricacies of patient verbal consent evidence. Intravascular Lithotripsy (IVL) coding changes: Julie will shed light on the shift from code 0715T to 92972, detailing the additional documentation requirements that this en...
2023-12-05
23 min
Revenue Cycle Optimized
Enhancing Reimbursement Outcomes For Orthopedic Practices
Today, we’re exploring important factors to consider when selecting a technology vendor capable of handling various types of orthopedic prior authorizations, like surgery, physical therapy and DME. Learn with Lora Pada, Infinx AVP Customer Success, and David Byrd, Infinx VP of Growth, how to leverage AI and automation to overcome common patient access and accounts receivable follow-up challenges. Brought to you by www.infinx.com
2023-11-21
28 min
Revenue Cycle Optimized
Simplifying The Complexities Of EMR Integrations
Frustrated by the intricacies of protocols like HL7 and API when integrating new technology with your EMR? Need a roadmap for seamless data transfer to optimize workflows? Join us as Shreeja Madduru, Infinx Product Manager, explores with us the hurdles of onboarding new technology and equips you with actionable insights for a smoother, more successful implementation with your existing systems. Brought to you by www.infinx.com
2023-10-31
28 min
Revenue Cycle Optimized
Generative AI & LLMs In RCM - Exploring Opportunities & Limitations
Are you and your team curious how generative AI & LLMs can be used in revenue cycle management workflows? Natalia Arzeno-Gonzalez, Infinx Chief Data Scientist, walks us through the intricacies, highlighting both promising use cases and areas where traditional non-LLM models may be more appropriate. Brought to you by www.infinx.com
2023-10-10
30 min
Revenue Cycle Optimized
Prior Authorization Transformation At Top Cardiovascular Group
Learn how Cardiovascular Institute of the South accelerated prior authorization approvals for their low-tech cardiology imaging services. Explore their journey from manual handling to Infinx’s tech-enabled workflow, reducing their staff’s workload and authorization denials. Join Monique Domangue, CPA, MBA, Executive V.P. of Revenue Cycle Management and Financial Analytics & Beth Arceneaux, Pre-Cert Team Leader, Cardiovascular Institute of the South, as they detail what has empowered them to drive prior authorization workflow optimization with Viveka Jagadeesan, Infinx Business Development Representative. Brought to you by www.infinx.com
2023-09-19
30 min
Revenue Cycle Optimized
Optimize Practice Acquisitions With Data-Driven Revenue Cycle Assessments
Discover the potential of revenue cycle data in making informed healthcare practice acquisition decisions. Learn about our quick data-driven health check assessments that help our clients to capitalize on acquisition opportunities with confidence with Jaideep Tandon, CEO, Infinx Healthcare. Brought to you by www.infinx.com
2023-09-05
30 min
Revenue Cycle Optimized
Best Practices For Achieving Patient Access Operational Excellence
In this episode, Jennifer Glockzin, Infinx Senior Patient Access Manager, explores essential elements that shape successful patient access. Gain actionable strategies to elevate eligibility and prior authorization operations, navigate typical pitfalls, and prioritize smoother patient interactions. Brought to you by www.infinx.com
2023-08-29
27 min
Revenue Cycle Optimized
2023 Cardiology Coding Updates & Trends
Dive into the current cardiology coding landscape and what lies ahead, from understanding "incident to" billing practices and ICD-10 modifications, to navigating the 2024 Medicare Physician Fee Schedule and addressing prevalent denial trends facing cardiology practices. Julie Graham, Infinx Senior Coding Manager, joins us with her vast experience of over 20 years in the field. She sheds light on these topics and offers actionable insights to overcome common challenges. Brought to you by www.infinx.com
2023-08-15
26 min
Revenue Cycle Optimized
Empowering The Enterprise With Patient Access Workforce Management Technology
Struggling with effectively managing your patient access workforce? Ensuring eligibility verifications, benefit checks and prior authorizations get done on time can be very challenging, especially in large healthcare organizations. Navaneeth Nair, Infinx Chief Product Officer, explores how AI, workflow automations, and payer integrations can boost workforce productivity, simplify work assignments, foster effective team collaboration and accelerate favorable outcomes. Brought to you by www.infinx.com
2023-08-08
27 min
Revenue Cycle Optimized
Transforming Document Processing In Healthcare Referrals With AI And OCR
Natalia A. Gonzalez, PhD, Infinx Chief Data Scientist, shares insights from our research recently presented at the IEEE ICHI conference, demonstrating how referral workflows can be streamlined by efficiently handling varied document structures. Learn how innovative technologies like AI, Natural Language Processing (NLP), and Optical Character Recognition (OCR) are revolutionizing document understanding in healthcare referrals. This is a great opportunity to understand the future of healthcare referrals and how technology can reduce administrative burdens, minimize errors, and enhance patient care. Brought to you by www.infinx.com
2023-08-01
27 min
Revenue Cycle Optimized
Next Generation Solutions To Eligibility And Prior Authorization Challenges
Join us with Aakarsh Sethi, Infinx Senior Product Manager, to explore how innovative technology is redefining eligibility verification and prior authorization in healthcare. Explore insights on AI, automation, interoperability, and more. Brought to you by www.infinx.com
2023-07-25
21 min
Revenue Cycle Optimized
RBMA Webinar 2023: Boosting Imaging Reimbursements with AI Powered Predictive Analytics and Claim Prioritization
RBMA Webinar 2023 session Boosting Imaging Reimbursements with AI Powered Predictive Analytics and Claim Prioritization with Navaneeth Nair, Infinx Chief Product Officer Brought to you by www.infinx.com
2023-07-21
47 min
Revenue Cycle Optimized
Overcoming Payer Roadblocks In Prior Authorization Processing
In the ever-evolving healthcare landscape, prior authorization processing continues to present significant challenges. Understanding these obstacles from a payer's perspective and mastering effective strategies to navigate them can significantly enhance your workflow and patient care outcomes. Randy Boner, Infinx Senior Customer Success Manager, provides insights and practical solutions to help you get ahead of these challenges. He also sheds light on how technology can optimize this crucial process. Brought to by www.infinx.com
2023-07-18
21 min
Revenue Cycle Optimized
Risks Of Skipping Patient Access Steps In Patient Scheduling
Are you scheduling patients before verifying their insurance and authorization requirements? Dealing with: * Denied Claims? * Frequent Rescheduling? * Unhappy Patients? If your answer is yes, your patient scheduling process might be the culprit. 🎯 Learn how premature scheduling that bypass crucial steps in patient access workflows can lead to denied claims, rescheduling hassles, and patient dissatisfaction. With Jennifer Glockzin, Infinx Senior Manager, Patient Access, we provide actionable insight on how to improve scheduling, insurance verification, benefits checks and prior authorization requests for better outcomes at your organization. Brought to you by...
2023-07-04
29 min
Revenue Cycle Optimized
Overcoming Post-Pandemic Challenges With Payer & Provider Enrollment
Are you struggling with delays, bottlenecks, or complexities in the enrollment process? In this episode, we’re exploring common hurdles faced with payer and provider enrollment after the pandemic. Bo Bowman, Infinx Vice President of Strategic Accounts, shares practical ways to tackle these challenges head-on and streamline your enrollment and credentialing workflows for maximum efficiency. Brought to you by www.infinx.com
2023-06-06
23 min
Revenue Cycle Optimized
Transforming Hospital Revenue With Predictive Analytics
Join us today and learn about innovative strategies that are crucial to improving hospital cash flow in today's challenging economic climate. Chuck Rackley, Infinx Chief Strategy Officer, shares insights on how AI and analytics help our hospital clients predict and prioritize claims for recovery. Brought to you by www.infinx.com
2023-05-30
23 min
Revenue Cycle Optimized
Bridging The Gap: Combining Technology And Services In Eligibility Verification
Join Infinx Customer Success Manager, Randy Boner and learn the advantages of a combined approach that includes specialist support against the limitations with technology-only eligibility verification solutions, especially for complex specialties with multiple CPT codes or visits. Brought to you by www.infinx.com
2023-05-23
22 min
Revenue Cycle Optimized
Strategies For Accelerating Provider Credentialing
On today's episode, learn key steps and considerations when enrolling providers with payers. With Bo Bowman, Infinx Vice President, Strategic Accounts, we will discuss roadblocks providers currently face with credentialing and share real-life examples of how advanced strategy and technology has helped providers get to billable patient care, faster. Brought to you by www.infinx.com.
2023-05-16
27 min
Revenue Cycle Optimized
From Manual To Automatic: How Payer Portal Automation Can Transform Your Practice
Join us as we talk with Charulata Nevatia, Infinx Senior Product Manager of Automation, and explore how payer portal automation can transform your practice. Discover how automation can streamline your workflow, increase efficiency, and free up staff to focus on patient care and revenue-generating tasks. We discuss the limitations of manual processes for verifying insurance, obtaining prior authorizations, credentialing, and claim status checks, and how automation can help avoid these delays. Brought to you by www.infinx.com.
2023-05-02
28 min
Revenue Cycle Optimized
From Prescription To Payment: Navigating Pharmacy Prior Authorizations
Pharmacy prior authorizations can be a challenging and time-consuming process. To help navigate this complex landscape, Infinx Senior Director of Client Services, Derek Taylor, PharmD and Infinx Senior Manager of Patience Access, Jennifer Glockzin, explore this today. During this podcast, you’ll learn: The key entities involved in pharmacy prior authorizations and their roles The differences between medical and pharmacy prior authorizations The role of the pharmacy and required documentation for success Best practices for optimizing pharmacy prior authorization success Brought to you by www.infinx.com.
2023-04-25
35 min
Revenue Cycle Optimized
Deep Dive Into Eligibility & Benefits Verification Technology
Determining patient eligibility and benefits is crucial for ensuring revenue. The right forms of automation can improve staff productivity and accuracy while protecting timely patient care. Robust analytics, fast coverage identification, and insurance discovery are key elements of effective solutions. Join us to learn how to evaluate eligibility and benefits technology for your healthcare organization. Streamlining patient eligibility and benefits queries depends on obtaining accurate and complete data from 271 responses in real-time. More, it takes robust analytics to help drive patient access workflow improvements. Technology that arms staff with the right information to be...
2023-04-04
26 min
Revenue Cycle Optimized
Precision Planning For Vendor Transitions: Key Strategies For A/R & Coding Success
Transitioning to a new vendor should result in increased productivity, more efficient processes, streamlined workflow, and increased revenue. However, if advance planning isn’t part of the transition process, it can result in problems instead of progress and it can slow down A/R and coding. Learn how departments ranging from patient access to coding to AR can use precision planning to avoid the costly mistakes of vendor transitions. Many coding and billing departments need support and making the decision to work with a new vendor can mean help is on the way. However, coding and billing pr...
2023-03-21
31 min
Revenue Cycle Optimized
Strengthen Referral Relationships By Reducing Prior Authorization Burdens
In today's competitive healthcare landscape, it's becoming increasingly challenging for organizations to attract new patients and generate revenue. Referrals are one way to establish a steady stream of both. In this episode, we discuss how reducing prior authorization and other eligibility burdens for referring providers is essential to ensuring a reliable stream of referrals and revenue. Learn how to establish patient access processes that will solidify referrals, gain a competitive position in referral patterns, and simultaneously increase revenue. Join us as Bo Bowman, Infinx’s VP of Strategic Accounts discusses how referrals can play a vit...
2023-03-14
29 min
Revenue Cycle Optimized
Coding for Maximum Reimbursements
The road to maximum reimbursements is clean, careful coding. Yet practices overlook the granular details that make coding successful, including medical necessity. The accuracy of your coding determines how much you will be reimbursed. So why do practices struggle to get coding in control, and why is medical necessity not top of mind with coders and providers alike? We will discuss how being acutely aware of the granular details gets successful claims out and money in the door for practices and hospitals alike with coding expert Kathryn Walter, CPC, SRC, Senior Coding Consultant & Physician Educator, ERS Division...
2023-03-07
33 min
Revenue Cycle Optimized
Increase Point of Service Revenue With Patient Scheduling
Effective patient scheduling can solve many things - and create robust revenue. If eligibility verification, benefit checks and prior authorization approvals are conducted prior to patient scheduling, your revenue pipeline is guaranteed to increase. So why does pain exist in the payment lifecycle and why do providers struggle with denials? Find out how to increase point of service revenue with patient scheduling to reduce unsuccessful claims and ramp up revenue. Physician practices need revenue - that’s obvious, but the sources of it aren’t always in plain sight. Clearly, reimbursement comes from payers, and cash can come...
2023-02-28
25 min
Revenue Cycle Optimized
The Essential Link Between Rapid Decision Making and Improved Hospital RCM
A C-suite executive’s ability and authority to make decisions is the guiding light for healthcare organizations. Establishing a nimble internal structure that facilitates rapid decision making supports a healthy revenue cycle. The snail-like pace with which healthcare is accustomed to moving is now an expensive liability, but few embrace, or have the authority to create, a faster pace. Join us as Jason Adams, President of Ni2 Health, discusses how C-suites can remove the barriers to effective decision-making and dedicate themselves to the pursuit of revenue-generating, organization-growing decisions. Brought to you by Infinx Healthcare, www.in...
2023-02-14
31 min
Revenue Cycle Optimized
How to Maximize Reimbursement through a Coding Partnership
Healthcare organizations are increasingly outsourcing coding amid staffing shortages and a lack of experienced talent. Learn about the challenges and benefits of working with a coding partner and what to consider when choosing a vendor, with Bo Bowman, Infinx VP of Strategic Accounts, and Kathryn Walter, Infinx Client Services Manager/Compliance Officer.
2022-08-02
29 min
Revenue Cycle Optimized
How NLP Can Improve Coding Efficiency And Reimbursement
Infinx Chief Data Scientist, Natalia Arzeno-Gonzalez, explains how natural language processing (NLP) helps providers achieve coding accuracy, improve processes, and avoid revenue loss.
2022-07-19
20 min
Revenue Cycle Optimized
The Latest in Prescription Revenue Cycle
With constantly changing payer guidelines around prescription coverage, it can be challenging for providers to keep up and ensure documentation supports the medication. Learn what’s new in prescription billing with Infinx Senior Director of Client Services, Derek Taylor.
2022-07-12
27 min
Revenue Cycle Optimized
Extracting Value From Unstructured Data In Healthcare
Between disparate systems, variation in provider communication, and the quantity of unstructured clinical data; providers struggle to streamline patient care. Infinx Senior Product Manager, Aakarsh Sethi, shares how technology bridges the gap by tapping into the potential of unstructured data.
2022-07-05
14 min
Revenue Cycle Optimized
Creating A Comprehensive Patient Financial Verification Strategy
Patients who get thorough price and benefits information upfront report higher satisfaction. David Byrd, Infinx VP of Growth and Strategy, will explain how providers can financially verify patients pre-service.
2022-06-28
25 min
Revenue Cycle Optimized
Create Efficiency Within Your A/R and Denials Team
In a short-staffed environment, healthcare providers need to ensure they're taking excellent care of their employees. Infinx Chief Product Officer, Naveneeth Nair, will discuss how providers can streamline A/R and denials’ processes so that staff experiences less stress and more success.
2022-06-24
24 min
Revenue Cycle Optimized
Leveraging Automation to Improve Revenue Cycle Outcomes
With declining reimbursements and staffing challenges, health systems and providers are struggling to improve reimbursement and reduce revenue leakage. Infinx Chief Strategy Officer, Chuck Rackley, will cover how automation can make a positive impact on revenue results.
2022-06-14
28 min
Revenue Cycle Optimized
Avoid Surprise Patient Bills with Payment Estimation Technology
Nothing hurts patient satisfaction more than surprise bills. Infinx Director of Product, Liya Gehler, covers how providers can use technology to provide accurate patient payment estimates every time.
2022-06-07
29 min
Revenue Cycle Optimized
How to Properly Code Moderate Sedation
Coding moderate sedation can be difficult due to two different codes that are each tied to the amount of time the patient is under sedation. Learn how and when to use codes 99152 and 99153 with Infinx Coding Manager, Julie Graham.
2022-05-10
10 min
Revenue Cycle Optimized
How to Create a Successful Partnership with Your Revenue Cycle Technology Vendors
Do you work with vendors to optimize your patient access or reimbursement workflow, or are you considering it in the future? Infinx Senior Client & Implementations Manager, Rick Fiala, will share how to get the most from your partnership with your revenue cycle technology vendor.
2022-05-06
17 min
Revenue Cycle Optimized
How to Avoid Common Cardiology Coding Pitfalls
Cardiology coding is complex and ripe for denials. In this episode, Julie Graham, Infinx Coding Manager, identifies the top cardiology coding denials and shows you how to avoid them.
2022-05-03
17 min
Revenue Cycle Optimized
Remaining Independent in Today’s Volatile Healthcare Climate
Infinx Chairman, Jaideep Tandon, shares his best advice on how independent practices can safeguard their financial future in today's complex reimbursement environment.
2022-04-26
17 min
Revenue Cycle Optimized
How Technology Can Improve Revenue Cycle Results
Matthew Raynor, Publisher at Healthcare Innovation, interviews Aakarsh Sethi (Infinx Senior Product Manager), and David Byrd (Infinx VP, Growth & Strategy) at the HIMSS 2022 Global Health Conference.
2022-04-22
06 min
Revenue Cycle Optimized
Solving Revenue Cycle Challenges with Technology
Infinx Senior Product Manager, Aakarsh Sethi, and Matthew Raynor, Publisher at Healthcare Innovation, discuss Artificial Intelligence and Machine Learning Innovation at the HIMSS 2022 Global Health Conference.
2022-04-19
08 min
Revenue Cycle Optimized
How to Maximize Oncology Practice Value
Join us for an excerpt from a webinar hosted by executives from Utah Cancer Specialists, XIFIN, Inc. and Infinx, on common revenue cycle obstacles facing oncology practices. The panelists provide proactive ways to optimize prior authorization, eligibility verifications, appeals management, financial reporting, and analytics workflows to yield increased reimbursements and profits.
2022-04-01
31 min
Revenue Cycle Optimized
How to Uncover Missed Revenue Opportunities in Rural Hospitals
Improving margins are top of mind for every healthcare financial and revenue cycle leader. Explore how to uncover missed revenue opportunities and avoid them in the future, with Infinx Chief Development Officer, Ni2 Division, Ron Kero.
2022-03-29
22 min
Revenue Cycle Optimized
How Augmented Intelligence Helps Orthopedic Practices with Prior Authorization Workflow Bottlenecks
Infinx Senior Product Manager, Aakarsh Sethi, shares how orthopedic practices' prior authorization workflow can be streamlined with AI and automation, coupled with deep domain expertise, in this webinar hosted by American Alliance of Orthopedic Executives (AAOE).
2022-03-25
32 min
Revenue Cycle Optimized
Practical Clinical Uses for Natural Language Processing (NLP)
Infinx Chief Data Scientist, Natalia Arzeno Gonzalez, discusses how natural language processing and artificial intelligence can accelerate patient access workflows.
2022-03-15
17 min
Revenue Cycle Optimized
Automation in A/R and Denial Management
Join Bimal Sahoo, Infinx Senior Product Manager, as he shares how automation can accelerate A/R recovery and denial management workflows.
2022-03-10
20 min
Revenue Cycle Optimized
How Advanced Analytics Can Increase Payer Reimbursements
Infinx Sr. Product Manager, Bimal Sahoo, shares how AI-powered data insights and revenue cycle reports can help drive healthcare finance and A/R teams' action plan to increase reimbursements for their organization.
2022-02-19
17 min
Revenue Cycle Optimized
Eligibility & Benefits Challenges in Dental
Dental eligibility and benefits continues to be a challenge for dental groups. Between the administrative hassle and denials, reimbursement continues to decline. This week, Derek Taylor, Infinx Sr. Director of Dental Client Services, will explore best practices for dental authorization to avoid denials and get paid faster.
2022-02-17
16 min
Revenue Cycle Optimized
Leveraging Patient Access Data to Improve Reimbursement
Patient access denials continue to account for the majority of a healthcare provider’s denials; and for most, tackling them can seem insurmountable. This week, Natalia Arzeno-Gonzalez, Infinx Chief Data Scientist, will discuss how you can leverage data to avoid such denials, and increase reimbursements.
2022-02-16
15 min
Revenue Cycle Optimized
What Should Your 2022 A/R Strategy Include
As reimbursement continues to get more challenging and payers delay payments, Navaneeth Nair, Infinx Chief Product Officer, will explore what your A/R strategy in 2022 should include to lower your cost to collect and recover more revenue.
2022-02-14
16 min
Revenue Cycle Optimized
Patient Access and Prior Authorization Challenges
27% of claim denials are due to mistakes or omissions that occurred during the patient access process. David Byrd, Infinx VP of Growth & Strategy, discusses tactics to avoid such denials.
2022-02-11
18 min
Revenue Cycle Optimized
Revenue Cycle Challenges Due to Staffing Shortages
Jaideep Tandon, Infinx Healthcare's Chairman, explores a topic that’s keeping healthcare executives up at night - staffing shortages and how to ensure that it does not impact patient access and revenue cycle workflows.
2022-02-09
21 min