Shows
Fail Faster#508 | From CIO to AI Visionary - Nishit Sahay on Marvell's Tech Transformation and the Future of AI GovernanceThe podcast, "From CIO to AI Visionary: Nishit Sahay on Marvell's Tech Transformation and the Future of AI Governance, features guest Nishit Sahay, CIO at Marvell Technology who discusses his journey to becoming an SVP and CIO, emphasizing the shift in his role from an "apps and data person" to someone focused on making the company more efficient through technology. The host is Khushboo Bajaj, ServiceNow leader, InfoBeans.
2025-10-1638 minFail Faster#507- Data Flops to AI Wins: Sandwich Secrets from Walmart's Data BridgeThe podcast, "Data Flops to AI Wins: Sandwich Secrets from Walmart's Data Bridge," features guest Amit Shivpuja, Director of Data Governance and Strategy, Walmart discussing his journey in data and AI, including his "sandwich framework" for understanding data, tools, processes, people, and security. The host is Vandana Sharma, Senior Director AI - Powered Solutions & Impact, InfoBeans.
2025-09-2630 minFail Faster#506: Pivoting Fast: Lessons from Vivek Mahapatra on AI and Enterprise Join InfoBeans' Vice President, Sales, Sandeep Padhye, as he speaks with guest Vivek Mahapatra, Vice President, AI Product, Salesforce, about the rapidly evolving world of AI and its impact on the enterprise. They discussed the importance of "failing fast" and the critical elements for successful AI implementation, including trust, governance, and data integration.
2025-09-2436 minFail Faster#502 - Rebuilding trust through designIn a world where institutional trust is at an all-time low, how can organizations rebuild confidence through innovation? Ryann Foelker, a trailblazing design leader at American Family Insurance, shares how her strategic vision not only saved millions but also restored trust. Discover the power of narrative-driven design and why great designers can be found in places you wouldn't expect. —----------------------------- Episode highlights: Breaking down institutional trust: Ryann explores how organizations can approach rebuilding trust with customers and employees alike, even when they're not directly at fault. The strategic transformation: Hear how Ryann le...
2025-01-0834 minFail Faster#490 - From Ireland to innovation: Darren O'Connor's journey with LogitechIn this episode of InfoBeans' Fail Faster podcast, we welcome Darren O'Connor, Global Product Manager at Logitech. Darren shares his journey from a sports-filled childhood in Ireland, to becoming a key player in product innovation at Logitech. He discusses the pivotal moments that shaped his career, the value of trying and failing, and the importance of being open to unexpected opportunities. Tune in to learn about Darren's experiences with industrial design, engineering, and leading successful product launches in the fast-paced tech industry.
2024-11-0450 minFail Faster#487 - Navigating banking and startups: Ben Shephard's journey with CIBC Innovation BankingIn this episode of InfoBeans' Fail Faster podcast, we welcome Ben Shephard, Executive Director at CIBC Innovation Banking. Ben shares his inspiring journey from a large family in Harlem to becoming a key figure in banking and the startup ecosystem. He talks about his early years, his path through the finance world, and how he found his passion for working with startups. Ben discusses the importance of integrity, flexibility, and the value of building genuine relationships. Tune in to hear valuable insights and learn from Ben's experiences in navigating the challenges and successes in banking and innovation.
2024-10-2338 minFail Faster#486 - Blending psychology and technology: Insights from Barbara Widholm at State Street DigitalIn this episode of InfoBeans' Fail Faster podcast, we sit down with Barbara Widholm, Vice President in Global Technology at State Street Digital. Barbara shares her unique journey from her childhood in Vienna to her current role at State Street. She discusses her early influences, the importance of curiosity and critical thinking, and her passion for both psychology and technology. Barbara delves into the future of AI and VR, the importance of human-centric design, and the value of diverse skill sets in innovation. Tune in to gain valuable insights from Barbara's experiences and her vision for the future of...
2024-10-1529 minFail Faster#485 - From resilience to leadership: A journey with Romina GuevaraIn this episode of InfoBeans Fail Faster podcast, we welcome Romina Guevara, Chief Digital Officer at Michelin. Romina shares her inspiring story, from growing up in Mexico City and overcoming early hardships to becoming a leader in digital transformation. She discusses her diverse experiences in sales and digital products, the importance of data and AI, and the valuable lessons learned from both successes and failures. Tune in for insights on resilience, innovation, and making a meaningful impact.
2024-10-1534 minFail Faster#485 - From Ireland to innovation: Darren O'Connor's journey with LogitechIn this episode of InfoBeans' Fail Faster podcast, we welcome Darren O'Connor, Global Product Manager at Logitech. Darren shares his journey from a sports-filled childhood in Ireland, to becoming a key player in product innovation at Logitech. He discusses the pivotal moments that shaped his career, the value of trying and failing, and the importance of being open to unexpected opportunities. Tune in to learn about Darren's experiences with industrial design, engineering, and leading successful product launches in the fast-paced tech industry.
2024-10-1150 minFail Faster#482 - Navigating the intersection of technology and business with Hetal PatelIn this episode of InfoBeans Fail Faster podcast, we welcome Hetal Patel, Managing Director of Business Architecture and Product Strategy at CIBC US. Hetal shares her journey from growing up in Bangalore to becoming a leader in the tech and financial sectors. She discusses the challenges and successes she faced, the importance of grit and continuous learning, and how her early experiences shaped her career. Tune in to hear about her transition from telecom to finance, her passion for product management, and her insights on building successful digital products.
2024-10-0342 minFail Faster#471 - Unlocking AI with Data: A Blueprint for Data-Driven Business TransformationIn this episode of InfoBeans Fail Faster podcast, we welcome Sravan Kasarla, the former Chief Data Officer of Thrivent Financial. Sravan shares his 25-year journey in data and analytics, discussing how AI has grown from a niche topic to a powerful tool in business today. He explains the challenges of working with data in large organizations and introduces his framework for successfully executing data and AI projects. Sravan highlights the importance of asking the right questions to get meaningful results from AI and looks ahead at how AI might shape the future, especially in making processes smoother and more...
2024-08-2937 minFail Faster#470 - Rethink Your Thinking: The Power of Mental ModelsIn this episode of InfoBeans "Fail Faster" podcast, we welcome back Juan Carlos, VP of Product at Intercare Therapy, for an insightful discussion on rethinking how we think. Juan shares his project, Remind Thinking Cards—a deck designed to help people make better decisions by leveraging mental models and frameworks. He dives into the inspiration behind the cards, how they can be used to enhance productivity and leadership, and his vision for empowering others to think more clearly in a world filled with constant information. Whether you're looking to boost your decision-making skills or just curious about innovative tools fo...
2024-08-2645 minFail Faster#467 - Navigating the Complex World of Tech-Enabled Insurance: Insights from Adi Sivaraman at Architect CapitalIn this episode of InfoBeans' Fail Faster podcast, we sit down with Adi Sivaraman, Principal at Architect Capital, to discuss his fascinating journey from India to becoming a key player in the investment world. Adi shares his early interests in math and policy debate, his career beginnings on Wall Street, and his passion for investing. Dive deep into the nuances of tech-enabled insurance, learn about the most innovative insurance products on the market, and gain valuable insights into how Adi evaluates investment opportunities. This episode is packed with practical advice and thought-provoking discussions on the future of insurance technology...
2024-08-1644 minFail Faster#426 - Delivering compassionate digital healthcare experiencesIn this episode, we sit down with Chris Neuharth, the Vice President of Experience and Digital Innovation at Children's Wisconsin, to explore the journey from his background in software development to his current role at the forefront of healthcare technology. We discuss the evolution of user experience, the power of co-designing solutions with families and care teams, and the role of empathy in shaping impactful healthcare solutions. Join us as we uncover how technology is not only mitigating anxiety but also redefining the way families navigate and manage their children's healthcare needs. Discover the latest trends, successes, and challenges...
2023-09-1326 minFail Faster#424 - Going beyond the skillset moldJoin us in this insightful and inspiring podcast as we dive into the world of product and software design with Jonathan Madera, the VP of Product Design for Data Accent. Jonathan shares his journey from childhood dreams of being a computer animator to becoming a successful designer and entrepreneur. As we delve into the world of data design, Jonathan reveals the challenges of simplifying data access for small business owners and the role of AI in making the user experience delightful. Get motivated and gain valuable insights in this podcast for aspiring designers and creatives!
2023-09-1130 minFail Faster#423 - From curiosity to leadership: Evolving your career and leading through othersGretchen Nash is a Creative Director at Amazon who leads a team of visual, UX, and motion designers to innovate next in class experiences for Alexa enabled products. She has over 15 years of professional creative experience spanning across graphic design, motion graphics, and leading teams to build multi-sensory experiences for technical innovation. Gretchen began her career as a graphic designer who learned interaction design on the job, eventually growing into a leadership role as a UX Creative Director. One of Gretchen's greatest passions is leading teams and building inclusive creative environments that provoke thought sharing and collaboration.
2023-09-0729 minFail Faster#422 - The WHY behind a healthy and sustainable online grocer experience?Join us on the Fail Faster podcast for an episode with Jonas Klink, VP of Product and UX Design at Thrive Market. Discover how Thrive Market innovates online grocery shopping to make healthy living accessible, affordable, and easy. Jonas shares his passion for curating a sustainable experience that adds value to the everyday lives of Thrive Market's 1.2M members. He shares the progressive thinking behind the concept of redefining the online shopping experience, the continuous learnings, and the solutions that spring from the intent of creating personalized customer connections. This is a unique episode with valuable advice for e-commerce...
2023-09-0729 min2023-09-0630 minFail Faster#420 - Apple Vision Pro and the future of spatial designAlan is the Senior Director of UX at EAB. His team curates the next generation college search experience for students as well as 2,500 universities. In the last 10 years, Alan improved the digital experiences for Morgan Stanley, Bloomberg, and ESPN; created new interactions in VR for people to shop, travel, and tour high-end real estates from afar. He is passionate in visual storytelling to make design vision tangible and communication memorable. Outside of work, Alan is a top mentor on ADPList, an avid snowboarder, and a food enthusiast living in NYC.
2023-09-0634 minFail Faster#419 - Unleashing design leadership chronicle for business growthJoie Chung is a seasoned product design leader based in Austin, TX. With over 17 years in the design industry, she has gained a deep understanding of what makes great user experiences, and how strategic design can drive business growth. Passionate about cultivating the next generation of design talent, Joie is deeply committed to creating environments that foster growth, mentoring future leaders, and enabling her teams to deliver their best work. She has led top-performing teams in both agency and in-house settings, working with a broad spectrum of companies across various industries. Joie approaches design and leadership with empathy, creativity, and a...
2023-09-0525 minFail Faster#418 - Staying curious!Jarrett Carter, Associate Vice President, Integrative Learning Design at University of Maryland Global Campus (UMGC) joins us to share his journey into leading and designing integrative learning experiences. He shares the importance of working together as one team towards a shared goal of creating seamless educational platforms catering to a diverse global population at various stages of their careers and personal learning journeys. Jarrett dives into the approach his team takes as they strive to stay relevant among students spanning various generations. He shares the challenges to solve for when bringing in innovative solutions and his excitement of seeing...
2023-08-2422 minFail Faster#417 - Accessibility in designLuis Bustamante, Associate UX Design Director has over 10 years of design experience. He is currently working at AKQA New York in multiple projects since July, 2022. Luis has worked for tech companies like GLOBANT, start ups & agencies like HUGE with clients like Google, Coldwell banker (US), Zaplabs and Provida AFP (Chile). He really enjoys working on UX writing and A11y and is currently exploring AI technologies.
2023-08-2436 minFail Faster#416 - What did we deliver to the users?Guy Assedou is the former Chief Product Officer, at BQE Software and Ex-Meta leader. Guy joins us today to bring to surface the role of a good product manager who can keep his team focused with the right mindset and can add a lot of value to the organization. Guy shares the reasons why projects fail and what approaches can minimize failures from the get-go. Guy also shares great tips for successful product roll-outs with tactical examples of how to target healthy adoption. He emphasizes the importance of a strong partnership between the product and design teams, where clear...
2023-08-1825 minFail Faster#415 - Your team is your skill!Samip Mehra, Senior Vice President Of Engineering at Synapse, joins us today for a peek at his world. Synapse is a launchpad for Financial Innovation. They are the only regulated embedded finance platform provider that enables companies across the globe to launch feature complete deposit, payment, and credit products at scale. Samip believes that one of the ways of staying relevant is by sharing your knowledge like an open book. He truly believes that leaders are as good as their teams. Investing in your team's happiness is crucial, creating an environment where they commit towards a collective outcome is...
2023-08-1620 minFail Faster#414 - Why design function is a MUST for every businessPaul Ghio, VP Product, Shutterstock Marketplace product leader joins us for a super insightful episode of Fail Faster. Paul shares a very interesting story of a risky bet a company made that touches on the common root problem of why products fail. He shares how sometimes products are built on approximations for personas who don't exist and what could be the expense for such decisions, how businesses might be missing crucial learnings by keeping their focus only on the profits and the responsibility of good designers who check their biases at the door and carry their customers on their...
2023-08-1635 minFail Faster#413 - The value of taking the time to dig deeper into the problemIn this episode of the "Fail Faster Podcast," our guest, Kapil Dhawan, Vice President, Engineering at SymphonyAI Retail CPG, shares his insights and experiences as a leader in the retail and CPG industry, focusing on Symphony AI's endeavors in customer-centric retailing and data-driven decision-making. The discussion covers the integration of AI and generative AI models, customer demands for real-time insights, and the challenges of balancing competing priorities. Kapil also offers valuable tips on staying calm in tricky situations and the importance of perseverance in achieving long-term goals. Join us to gain valuable insights into the world of AI in...
2023-08-1421 minFail Faster#412 - Your team is your productIn this episode, we dive into the fascinating journey of Arul Isai Imran, Vice President of Product and UX Design at Premise Data. Premise Data is a technology company that collects, analyzes, and provides real-time global data to empower businesses and organizations with valuable insights. Arul shares insightful stories from his career, including how he learned to fail faster and pivot when needed. From building innovative mobile apps to managing a diverse team, Arul's experiences offer valuable lessons in the ever-changing world of product design. Join us as we explore the importance of embracing failure, developing a learning mindset...
2023-08-1128 minFail Faster#411 - Shared language towards shared goalsJoin us for an insightful episode featuring Saifu Muhammad, VP of User Experience and Product at Xometry, as he shares his diverse journey from web development to product management. Discover how Xometry, a leading on-demand manufacturing platform, bridges the gap between product management and design, fostering a collaborative approach. Learn about Saifu's tools and techniques for cultivating critical thinking and driving impactful outcomes. Saifu also shares his experiences with setbacks and successes, and his passion for holistic product development at Xometry. Don't miss this exciting conversation!
2023-08-1120 minFail Faster#410 - There's life outside of designAmanda Culver is a Senior Product Designer with 6 years of experience at Frost Bank where she crafts experiences that help Texans improve their financial health and literacy. She's passionate about giving as much love and attention to her personal life as she does to her work—always keeping the two separate—and mentors young designers on how to stand out in the interview process, how to navigate and build healthy work relationships, and find fulfillment in the day-to-day work.
2023-08-0929 minFail Faster#409 - Conversions are a byproduct of great customer engagementPrashant Kumar, VP of Products at Bluecore, a retail marketing platform that enables marketers to connect casual shoppers to the products that transform them into lifetime customers, joins us for a highly insightful conversation. He shares how one visit to witness the day in the life of a brand front liner was an awakening that shaped the future of his career. Prashant shares insights about what marketers need for customer retention. He also talks about how data, empathy, intelligence and being flexible can feed the demands of an evolving customer. Identification of the customer demands remains the key to...
2023-08-0832 minFail Faster#408 - Are we failing due to lack of governance?Join us as we demystify Web 3 and blockchain technologies with Sumeet Ahuja, Former Vice President - Product at Circle. Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currencies. Let's discover how these innovations impact businesses, customers, and society and learn about the early adopters, the governance failures, and what to expect next. Sumeet is passionate about contributing by giving back, he does that as a mentor by empowering leaders of tomorrow and as an investor advisor to startups. Get a glimpse of the future possibilities of Web 3 and...
2023-08-0123 minFail Faster#407 - Where does UX lack in Financial Services products?Join Jeremy Katzeff, Head of Buy Side Solutions at Golden Source, as he shares successes and failures in financial services UX. Golden Source is a leading provider of data management solutions, empowering businesses with accurate and reliable data for enhanced decision-making. Discover how institutions are adapting to data explosion and creating user-centric designs for better decision-making. Get insights on driving transformation in the industry and the future of finance. Tune in for an engaging discussion on the Fail Faster podcast!
2023-08-0121 minFail Faster#406 - Moving from trends to being authentic!In this episode of Fail Faster, we sit down with Daniela Shuffler, VP, Head of Product Design at The Knot Worldwide. Daniela shares her interesting and winding path of navigating the industry as a self-taught designer to leveraging human connection and emotion to drive great user experiences, at a leading global wedding experience provider. She talks about how this flagship brand has stayed relevant for decades. What has driven opportunities for establishing radical relatability with their customers and vendors as they look to the future of their brand and their business.
2023-08-0139 minFail Faster#405 - High performing teams, serving high performing humans!InfoBeans' Fail Faster team welcomes Luis Mata, CTO of Metabolic Living Technology. He shares the secrets of empowering individuals in their health and wellness journey. He highlights his unique approach to recruiting and the keys to building happy, high-performing teams. There are a lot of invaluable lessons and strategies Luis shares in this episode for leaders to thrive in the ever-evolving tech landscape.
2023-08-0127 minFail Faster#404 - The 10-second customer journeyTodd Unger is the Chief Experience Officer of the American Medical Association, where he has driven record growth and gained international recognition for their CX program. A transformational marketing and digital executive, Unger's experience places him at the nexus of e-commerce, content, technology, product development and marketing, the building blocks of today's customer experience. Unger spent a decade at marketing powerhouses Procter & Gamble and Leo Burnett (where he helped invent GladWare Containers) before he leapt into the exploding digital world as a product manager in the early days of America Online, leading the $100 million AOL Local business and pioneering...
2023-07-2841 minFail Faster#403 - Unlocking new frontiers of user experienceJeremy Abrams is a self-taught UX practitioner. His unique blend of formal education and self-led learning led him through the rough-and-tumble world of startups to his current role as UX Director at Prosper Marketplace. Jeremy values leading with empathy, learning through failure, and fostering shared trust to empower his team. Prior to Prosper, Jeremy spearheaded the design of remote healthcare products at Anthem Insurance (now known as Elevance Health). As a staunch advocate of independent learning, Jeremy mentors aspiring UX professionals in his free time.
2023-07-2826 minFail Faster#402 - Design Research is the key to unlocking innovationElizabeth Benker is a user experience and product design leader. She builds design teams that launch human-centered products. In her 20+ years in the tech industry, she's helped over 50 companies design flagship products that work better for people. Currently, she is head of user experience and global content at Alteryx, the leading analytics cloud platform.
2023-07-2748 minFail Faster#401 - Designers mindset - experience, learn and adapt!Dave Clark believes that the right design approach can create amazing experiences, solve practically any problem, and create massive business value. He is the VP of Experience Design at Kin + Carta, a global digital transformation consultancy, and oversees digital product design across a wide range of F1000 clients in Aviation, Healthcare, FinTech, Agtech and Aerospace. Prior to joining Kin + Carta, Dave spent two decades designing digital experiences and leading design and innovation teams at agencies in Chicago, San Francisco, and Southern California. When he isn't thinking about design, Dave is spending as much time as he can with his...
2023-07-2629 minFail Faster#400 - Contracting when you are new in your careerMichael Hough is a highly skilled designer with over 23 years of experience. He has held various roles, including Flash animator, HTML email designer, web designer, front-end developer, visual designer, and now specializes as a UI/UX designer. During his 13-year tenure as a freelancer and contractor, Michael became adept at user research, wireframing, basic UX principles, and prototyping. He unknowingly performed UX work before the term gained popularity. Recognizing the value of his skills, he embraced the role of a UX designer, propelling his career forward. Today, Michael's holistic approach to des...
2023-07-2628 minFail Faster#399 - The revolutionary perspectives of design, transformation, and shifting paradigmsYannis Paniaras is an accomplished Principal Level Director and Designer with extensive experience in leading multidisciplinary product development and design management teams across the United States, Europe, and China. Currently, Yannis is a founding member of Microsoft Digital's AI Center of Excellence, where he spearheads AI investments and experiences for various employee experiences within Microsoft. He has also transformed the creative direction for Microsoft Employee Experiences (EE) through close collaboration with the UX Strategy team in the Employee Experience Studio, setting a new standard for user-centric design and innovation. Yannis holds a Master of Arts degree from Aalto University...
2023-07-2641 minFail Faster#398 - We are all immigrants in the futureAs Head of Product Design & Research at Oracle, Jod Kaftan leads a design practice that strives to meaningfully impact climate change and provide SaaS solutions that bring critical energy services to populations globally. Jod has more than 20 years of extensive end-to-end expertise in the enterprise and at both agencies and start-ups, driving cross-channel experiences across platforms for blue-chip clients such as Sony, Microsoft, Riot Games, Google and Wells Fargo. Before leading design teams at Oracle and Accenture Song, Jod was an experience designer and strategist at shops such as Razorfish and Possible, where he's been exposed to a large...
2023-07-2039 minFail Faster#397 - Design systems for evolved experiencesJeremy Smith is an analytical creator who believes that there is an underlying structure to every experience and outcome we have. His efforts to decode solutions have led him down many paths of exploration, ranging from human behavior and psychology, cybernetics and systems thinking. Jeremy's schooling and early career focused on print design and branding, then shifted from experiential moment-making toward user experience, and is now focusing on designing enterprise systems and approaches that enable those moments and experiences. For the past 10 years, Jeremy has been working in the healthcare technology space and is constantly looking for ways to e...
2023-07-1849 minFail Faster#396 - Diving into UX Seas and Exploring Digital DepthsKevin Braun has over 20 years of leadership experience managing teams of UX designers and developers. In that time the work he has done has helped improve user experiences for world-class companies including Google, Samsung, Rolex as well as many smaller companies. Along with his professional experience, he has more than ten years of experience teaching college-level user-centered design. His book, From Chaos to Concept - A Team Oriented Approach to Designing World Class Products and Experiences was an Amazon #1 new release in UX back in 2021 and has done well since its launch in South Korea back in 2022.
2023-07-1244 minFail Faster#395 - Design dive: Crafting the perfect productSergio Trevino is a creative-thinking manufacturing engineer with a deep passion for problem-solving by design. He graduated from UANL, Nuevo Leon State public university, as a Manufacturing Engineer with a minor in Product Design. Sergio is currently working on getting an MBA at Jack Welch Management University. He wants to help everyone use their resources better, deliver a manufacturable product to reach all the places, and still provide nice-to-see results. Sergio always strives to go beyond expectations to leverage operations with what he is learning, and designing. Moreover, develop business with his passions: manufacturing, design, and leadership.
2023-07-1222 minFail Faster#394 - Gaming Revolution: Unlocking Secrets to Exceptional Platform DesignAmy Reyes is currently serving as the Director of User Experience at Light & Wonder, where she leads a global, cross-functional team in creating user interfaces and systems for the online gaming industry. With a strategic mindset, strong leadership skills, and a passion for usability, Amy has successfully implemented user-centered design strategies across diverse industries, including gaming, hospitality, and travel. Her dedication to exceptional customer experiences, coupled with her ability to cultivate a winning team culture, has earned her high regard as a respected leader within her organization.
2023-07-1233 minFail Faster#393 - The Tech Titan's Entrepreneur JourneyRajeev Tiwari is an Entrepreneur and a Software Engineering Leader. He is a co-founder of Talentnook Inc and drives the company's Product and Engineering wings the organization. He is an engineer by nature and product is what he lives and breathes for. He has been working in the IT industry for over 22 years. Along with his gig at Talentnook, he works with Salesforce with expertise in CI/CD operations.
2023-07-1231 minFail Faster#392 - The design of business and the business of designAndy Goodman is a pioneer of the User Experience and Service Design industry and a well-known thought leader in the design space with many writing credits and appearances at SXSW, Interaction, and TED. After an early career in interactive TV and Games, Andy shifted focus to the agency world. He joined Fjord in London in 2008 and within 18 months he had founded the Madrid studio, rapidly becoming the most in-demand agency in Spain. In 2014, he moved again to New York and took over the US operation overseeing the build of four new studios. He has since brought his talents to...
2023-07-1233 minFail Faster#391 - Staying true to the purpose of creating meaningful impactJoin Juan Carlos, VP of Product at Intercare Therapy in the Fail Faster podcast as he explores the transformative power of change and the pursuit of meaningful work. From his experiences as a filmmaker to his current role as a product leader, Juan Carlos shares personal stories, insights, and lessons learned along the way. Discover how embracing new perspectives, connecting with nature, and taking risks can lead to personal and professional growth. Each episode dives deep into the intersection of creativity, leadership, and social impact, inspiring listeners to navigate their own paths and become agents of change.
2023-07-1247 minFail Faster#390 - Serving with a B2H - Business to Human Mindset.Join us on the Fail Faster Podcast as we dive into the experiences and insights of Eric Erway, a seasoned product experience leader at cart.com. In this episode, Eric shares his background and path to his current role, discussing his journey through various companies and the evolution of user experience over the years. Discover how Eric's passion for human-centered design and agile methodologies drives his approach to creating seamless commerce experiences. Gain valuable insights into the challenges faced in integrating diverse products and the importance of user research in shaping successful customer journeys. Tune in to explore the...
2023-07-1221 minFail Faster#389 - Opening up opportunities with HOW MIGHT WE!Kerin Smollen, Corporate Vice President of Design Thinking and Strategy at New York Life Ventures shares her journey of over 22 years in design thinking and how it has shaped her career. Kérin leads with an open mindset of approaching a problem space with one question: How Might We? This brings the user perspective into the design process. Kérin leads with this user perspective as a driving force as she transformed the design culture at ESPN, orchestrated the World Cup experience, and is now leading cultural change and collaboration at New York Life. Learn about the importance of em...
2023-07-1022 minFail Faster#388 - Belly Flops into the deep end!Chris Wright, is a multifaceted individual with a passion for effective communication and public relations. Fueling his commitment to lifelong learning, he is currently expanding his knowledge and skills in business leadership at Governors State University. With a career spanning 13 years in product, Chris has notably spent around 4 years at IQVIA, contributing through data analytics and research. His expertise in recruitment, eConsent, eCOA, and decentralized clinical trials flourished during their last ~2 years at Science 37, where they focused on various essential aspects of clinical trials. Beyond their professional interests, Chris is a dedicated father to three wonderful children...
2023-07-1025 minFail Faster#387 - Think Big, Trust Yourself and Make it HappenBhavini is a seasoned Tech Executive (CTO/VP) with over 25 years experience driving Business and Customer outcomes. She has led team transformations through different growth stages across public companies (like Microsoft) and startups (like Cruise, Headspace etc) , spanning different industries like autonomous vehicles, healthcare, wellness, enterprise, consumer social. Bhavini loves using human-centered design with streamlined automation to create experiences that improve people's lives. Additionally, she enjoys giving back to the community, advising C-level executives, mentoring at Techstars, First Round, Plato, and has also founded a group of Women Technology Executives in Los Angeles to support and foster...
2023-07-0734 minFail Faster#386 - Designing for All: Harnessing the Strengths of Diversity and InclusionCrystal Woodard is an accomplished Director of Enterprise UX Design & Research at Lumen Technologies, leading a global, multi-disciplinary team of product designers and UX researchers. Using her robust user experience design and research background, Crystal is helping Lumen deliver valuable experiences supporting buying and management tasks for telecom and technology products and services. Crystal has established and implemented design and research best practices within several organizations. At Lumen, she developed a career ladder framework that supports the growth and development of her team members, resulting in multiple promotions for existing teammates. She also established a research practice...
2023-07-0729 minFail Faster#385 - Melodies of Innovation powered by AIFrancis Phan is a product design leader, creative technologist, and music producer in the San Francisco Bay Area. He has a diverse background in media, advertising, eCommerce, and music technology and is focused on building products that leverage AI to inspire and empower creators. He is Head of Product Design and Research at Splice, a music creation platform and marketplace. Before joining Splice, Francis was Yahoo's Director of Product Design for Ad Innovation, where he owned product design for Native Advertising across Yahoo's Owned and Operated properties. Francis is passionate about grooming the next generation...
2023-07-0728 minFail Faster#384 - Becoming the leader that you wanted to haveJoin us on the "Fail Faster" podcast as we dive into the world of user experience design with Christie Lenneville, Vice President of User Experience at GitLab. In this episode, Christie shares her journey from a creative writer to a UX leader, navigating the ever-evolving landscape of user experience in the fast-paced world of software development. Discover how GitLab manages to maintain cohesiveness and deliver a constant stream of new features while ensuring a seamless user experience. Additionally, explore the concept of the "papercuts team" and how reactionary design plays a crucial role in the iterative process.
2023-07-0728 minFail Faster#383 - From human factors to human researchMartin Koltz - he is originally from Northern Illinois, and went to the University of Illinois initially to study engineering but ended up in Aviation Human Factors. He went on to get a Masters in Human Factors from Cal State Long Beach. While he was there, he had some incredible opportunities in the Aviation industry, including some time spent at SpaceX. After he graduated, his family moved from LA to Colorado, where he stumbled into the consumer products space and started working with Charter Communications as their first dedicated UX researcher. Over the course of 5 years, he helped scale...
2023-07-0634 minFail Faster#382 - Predictive Analytics and User Empowerment through Connected Data and AINicholas Jackson is a Creative Director living in New York City. His work is concentrated in innovation, storytelling, interactive design, advertising, product development and branding. With a passion for building and scaling creative teams, pitching creative work, and seeing projects grow from strategy all the way through to production. Nicholas focuses on tech and innovation for clients in the healthcare, tech and media space, specifically for creative areas around augmented reality, AI, web-3 and design systems.
2023-07-0533 minFail Faster#381 - Beyond Interfaces: Exploring UX and Design PhilosophyAshutosh Kaushik is a UX design leader originally from Mumbai, India. He holds a Bachelor's degree in Electronics Engineering and a Master's degree in Human-Computer Interaction from the University of Michigan, Ann Arbor. Starting his career as a User Experience Designer at Ford Motors, Ashu later joined Walmart.com/Walmartlabs as an Interaction Designer, where he led multiple successful projects, including Pharmacy and Search redesigns. He then worked at Intuit Inc, where he played a significant role in growing the apps ecosystem for Quickbooks, followed by leading the redesign of Quickbooks.com into a successful e-commerce site...
2023-07-0434 minFail Faster#380 - Leading from backstage!Nick Eberhardt is the current Director of UX for RAPP Chicago — where he leads a team of UX researchers, architects and designers on the US Army account. He spent his early career as a product designer and creative director until leaving the industry, altogether, to start an urban farm in Los Angeles in 2019. Farming reminded him of what he loved so much about design and the rest is history.
2023-07-0435 minFail Faster#379 - Focusing on outcomes when delivering Healthcare experiences.Join us on the "Fail Faster" podcast as we dive into the world of healthcare innovation with our guest, Pacssu, a VP of Design at a leading healthcare startup. In this episode, we explore the challenges and triumphs of designing for customer-centric healthcare solutions. Our guest shares their personal journey from studying linguistics to becoming a design leader in the healthcare industry. Discover how they overcame visa obstacles and proved their value as a designer while gaining a deeper understanding of business, growth, and technology. We delve into the importance of seeing patients as customers, revolutionizing healthcare experiences, and...
2023-07-0322 minFail Faster#378 - Building great AI takes a VillageNick Sheppard, Director of UX Conversation Design at Fidelity Investments is a 6-year veteran of the CAI industry who has lead design engagements for companies such as Wells Fargo, CVS Health, and various IPsoft clients. Most recently he is one of two founders in a CAI stealth-startup focused on bringing the "AI Assistant Evolution" to every day folks, via a simple design interface, community-based marketplace, and a Quantum Conversational AI infrastructure that allows customers to model conversations, not just language. Nick Is a Native Coloradan, and received a Bachelors of Arts from the University of C...
2023-06-3025 minFail Faster#377 - From Star Wars to Success: Quest for Personal Growth and Creative LeadershipLuke Zimbelman, Vice President Stratehy & Design at Citi is an accomplished Executive Marketing & Creative Director with a proven track record of driving business growth for Fortune 30, small businesses, and startups. He is known for his influential leadership, strategic creativity, and holistic achievement mindset that balances healthy people and high productivity. At Citi, Luke has delivered $MM revenue gains, driven GTM strategy, and redesigned flagship product lines. Luke holds a degree in Digital Media from Full Sail University and has founded and managed multiple successful digital product and service organizations. He has received honors such as SEMA 35 Under 35 for excellence...
2023-06-3035 minFail Faster#376 - Shaping Culture with Service DesignWe are joined by Vijay Chakravarthy, Practice Director, Service Design & Strategy at Philips, to uncover the power of service design in creating better outcomes for patients. Discover how service design goes beyond product development and empowers organizations to think holistically, drive strategic change, and enhance customer experiences. Gain insights into the challenges and successes of integrating service design concepts into established organizations and learn how personalized offerings and subscription services can transform traditional business models. Tune in for thought-provoking discussions on the intersection of design, strategy, and technology, and discover practical tips for implementing service design principles in your...
2023-06-2836 minFail Faster#375 - Embracing a beginner's mindset to leap into innovationJoin Brianna Frank, Vice President of Product and Design at IBM Cloud, as she shares her journey and experiences in the tech industry on the Fail Faster podcast. In this episode, Brianna discusses her background, the importance of a beginner's mindset, and the challenges of product management in an era of countless ideas and limited resources. She dives into the success story of IBM Cloud satellite, a solution born out of customer feedback that led to innovations in combining cloud capabilities with on-premises workloads. Don't miss this engaging conversation packed with practical advice for aspiring entrepreneurs and product managers.
2023-06-2832 minFail Faster#374 - Should we build it?In this episode of Fail Faster Podcast, Rob Hedrick, is the Director of Product Design at American Express joins us. Rob discusses how the company allowed for flexibility and innovation, leading to the creation of a customer-centric experience from a more card-centric focus. Rob also shares his experiences working on projects, such as redesigning payment systems and voice user interface design, and how they were able to learn and grow from them. He also talks about the importance of collaboration, testing, pitching ideas, and how American Express provides a supportive culture that allows for creative thinking that leads to...
2023-06-2829 minFail Faster#373 - Multicultural Leadership: Challenges & strategies for leading diverse teams in a multicultural contextNaren Roy, Vice President of Product Management at Foundation Partners Group is a Product and General Management executive that has helped scale multiple successful companies through periods of hyper-growth. Deep experience building and leading small to large-sized teams (business operations, product management, general management). He combines business expertise with a technical background. He has worked in structured and unstructured teams for several years, helping companies and organizations grow, scale, and achieve their goals.
2023-06-2327 minFail Faster#372 - We are a sum of our experiences Sergi Luvish, VP of Software Development, HealthEdge joins us to share about his unique journey that led him to where he is today. He is getting ready to start a series of educational bites called Modular Leadership where he will be sharing practical nuggets of executable leadership. Sergi believes in hiring overqualified people for jobs to get better value and apply skills cross functionally.
2023-06-2229 minFail Faster#371 - The "Do Not Touch" Button!Join host Vandana as she interviews Maureen Carter, VP Design/UX, Digital Brands, Experiential Design at BET Networks, ( a subsidiary of Paramount). Maureen shares her fascinating journey from a family with deep artistic roots to becoming a trailblazer in the world of design. Her experiences in the music industry and digital advertising shaped her perspective on the ever-evolving landscape of design, technology, and creativity. Maureen's insights on the future of design, the impact of digital advancements, and the importance of staying connected to multiple industries are very insightful. This episode also gives valuable knowledge delving into the exciting possibilities of...
2023-06-2047 minFail Faster#370 - Bringing Value to Immigrants with Product Management This Fail Faster podcast episode features Yasmin, the Global Director of Products at RIA Money Transfer. Yasmin talks about her background, her love for product management, and how her experiences as an immigrant led her to her current role. She discusses her role in the company, her team, and how she helps to bring services to immigrants who want to send money to their families overseas. Yasmin shares the opportunities and improvements she sees in product management, and how she ensures that projects are delivered successfully.
2023-06-2017 minFail Faster#369 - SOLUTION is less important than discovering the PROBLEMJoin us on the Fail Faster podcast as we dive into the world of product development and innovation with John Guillaume, the former head of design and innovation at Comcast Business. In this episode, John shares his insights on what makes a product great and why some products end up being average. He emphasizes the importance of being true to the promise to the customer. With his extensive experience in sales and product management, John sheds light on how to accelerate go to market initiatives succussfully. Discover the strategies and key principles that can help you create exceptional products...
2023-06-2037 minFail Faster#368 - What's luck got to do with it?Kelly Bowker, Director of Experience Design at EverQuote, a Boston based online provider of insurance policies joins us as she explores the role of luck in professional success, Kelly emphasizes that luck is not only about chance, but it can also involve favorable circumstances and events that work for or against individuals. She highlights the importance of self-reflection, being aware of one's strengths and limitations, and recognizing what one has control over. She shares personal experiences and insights on managing teams, she stresses the need to prioritize internal teams for effective job performance and regularly assess one's job alignment with per...
2023-05-2628 minFail Faster#367 - Bring your fun, creative superpower to a serious industry!Shardool Pandit is VP, Head of Design at OneMain Financial, a leader in offering non-prime customers responsible access to credit and is dedicated to improving the financial well-being of their customers. Shardool brings his visual design, digital art direction and story-telling skills to his role at One Main. He is excited about leading digital transformations of some of the key functions to enable a more customer driven experience. Shardool is elevating the performance of the internal tools like easily bundling products to offer more value to the customers while adding new features to enable self service for the end c...
2023-05-2630 minFail Faster#366 - Change needs to have a compelling story!Jessica Hall, VP of Design at CoStar, a leading provider of commercial real estate information, analytics and online marketplaces. Jessica also is a Co-Author of The Product Mindset: Succeed in the Digital Economy by Changing the Way Your Organization Thinks" helps product leaders and teams with approaches from a bold, new direction. Jessica reflects on how she went from being scared to being confident in her skills when she switched her career. Why doesn't everyone need to be an SME? How creative people can take feedback to grow? She shares her learnings from situations when things went terribly wrong during the test...
2023-05-2652 minFail Faster#365 - How to look for your next UX role in the current climate of Layoff'sDaan is a UX leader who has been in the field for 23 years building UX teams at a variety of companies, large and small. He is a UX Designer and Researcher by heart with a passion for starting and building UX Design and Research teams. He has 23 years experience designing successful consumer and enterprise web, mobile, and desktop apps, brands, and hardware devices. For the past 15 years he has been starting, growing and leading diverse, multi-disciplinary UX teams, and defining and executing on corporate product vision and strategy. Mostly recently as the VP of Product Design, UX...
2023-05-0936 minFail Faster#364 - Designing for Impact, 25 Years of UX Design LeadershipJason Pace, Head of UX Design, Core UX Community & Culture at Google is a UX and design executive with 25 years of experience leading teams to deliver category-defining experiences for some of the world's best known brands, including Microsoft's Windows and the Halo video game franchise. Jason's product design journey started in the mid-90s as a web designer in Microsoft's Developer Division, a role that led him to build one of the company's first full-stack dedicated UX teams. Jason most recently served as the Head of UX Design for Google's UX Community and Culture team, an organization chartered with inc...
2023-05-0935 minFail Faster#363 - Unlocking the Secrets of Human-Centered DesignDebbie Levitt, MBA, is the CXO of Delta CX, and since the mid-1990s has been a CX and UX consultant focused on strategy, research, training, and Human-Centered Design/User-Centered Design. She's a change agent and business design consultant focused on helping companies of all sizes transform towards customer-centricity while using principles of Agile and Lean. She has worked in various CX and UX leadership and individual contributor roles at companies including Wells Fargo, Macy's, StepStone, Sony Mobile, and Constant Contact. In the 2010s, San Francisco UX and marketing agencies had Debbie on speed dial. She...
2023-05-0832 minFail Faster#362 - Blaze your own TrailKarishma Lalwani, Senior Director of Product Management, Platform Scalability Apps is a technology leader, keynote speaker, early startup investor and a mentor at Salesforce, a top cloud CRM software company. She has over 18 years of international work experience working in India, UK and US (where she currently resides) helping enterprises design and build software applications to digitise their business. She is a mother of two young kids, a 5 year old boy and a newborn girl. She believes in servant leadership philosophy built on the belief that the most effective leaders strive to serve others, rather than accrue power or t...
2023-05-0832 minFail Faster#361 - Bringing AI and Other Emerging Technologies to Products and Product DesignFor over two decades, Dave Skuratowicz has been leading Product Design teams in creating products for companies that include Google, Apple, Disney, and BlueJeans by Verizon. For many years, he has been developing his skills in preparation for this monumental time in history: when AI is empowering us to create products that change everything.
2023-05-0832 minFail Faster#360 - Putting People First: Making Finance Human-CentricSuhas Reddy, Senior Vice President of Product at Pathward, is passionate about bringing human centricity to all things finance. In his current role, he is focused on developing human impact solutions in fintech, payments, tax and commercial lending at a federally chartered US bank focused on financial inclusion. He was previously Sr Director of Product at Fannie Mae, a Fortune 25 mortgage banking company where he managed several product teams and lead digital mortgage strategy and customer experience design. Suhas holds a master's degree in management & information systems and has completed the Executive leadership program at M...
2023-05-0825 minFail Faster#359 - Uxers are like sales people, who create behavioral change!Stacy Holmstedt, Director of Product Design at Progressive Leasing, a leading provider of in-store, ecommerce, and app-based point-of-sale lease-to-own solutions that provide transparent and competitive payment options intended to help credit challenged customers achieve merchandise ownership. Stacy shares her interesting journey from journalism to visual design to product design. She shares the deep systemic challenges that she has experienced as she walked her new career path after 40. Uxers are like sales people who often need to sell to people who think they don't need UX. She also touches upon an interesting perspective about the credibility of titles in today's world.
2023-05-0231 minFail Faster#358 - The Scent of ImaginationMark Villalovos, Executive Director, Zenon Management Consulting joins us to share some amazing stories from the trenches of delivering creative experiences from his career at Disney. He shares how the creation begins behind these experiences by unpacking what a brand means and how a brand should behave with its customers. On the flip side, what does the brand want its customer to experience emotionally? Does the brand create a safe space for the customers to feel comfortable? What do failed experiments look like and how do you learn from them? You don't want to miss how Mark brought Disney to Dentist...
2023-04-2827 minFail Faster#357 - Rejection is also great feedbackFreeda Johnson, Director of Product Offering - Honeywell General Aviation and Bendixking joins us to share her very unique journey from being a commercial pilot to an aviation-focused product leader who brings a lot of first-hand experience from being one of the personas for whom she now builds the products. Freeda talks about the challenges of designing along with strict safety and compliance regulations, how do these products touch the Pilot and the peripheral persona? What are the key things to consider as they assess the value of features? How do you build small, fail smart, and get to...
2023-04-2819 minFail Faster#356 - Embracing Failure: Turning Setbacks into Learning Opportunities through Personalized JourneysSneha Narahalli is a technology leader who is driving the transformation of the industry through innovative and simple product development. Her upbringing in India was in a family of writers, with both her parents being notable literary figures, and she has always utilized her creativity to achieve targeted outcomes. After moving to the United States to pursue her master's degree at Carnegie Mellon University a decade ago, she has been leading the development of next-generation strategies for companies such as Sears, Walmart, and Sephora. She is currently responsible for overseeing all aspects of product development, including digital, physical stores, d...
2023-04-1832 minFail Faster#355 - Innovation in downturnJanet Covey, VP, Head of Design Operations and Design Systems at Bakkt, has been involved in design throughout her life with a background that is as varied and as the changes to our tech world. She is a seasoned creative and business professional with over two decades of experience as a design and people leader solving complex business problems that not only make a difference, but also leave a lasting impact on the organization. Having grown up in the Pacific Northwest, Janet draws upon her love of the outdoors combined with traveling to unique places around the world to c...
2023-04-1832 minFail Faster#354 - Building high-belonging & high-performance culturesA seasoned product leader, startup advisor, and speaker, Govind Wakhlu, joins us for an insightful conversation about his exciting journey of self-discovery as a leader. Govind shares how continuous learning and unlearning at speed correlate to business success at a corporate and individual level. What do companies need to focus on as they navigate dynamic markets? How can we achieve clarity of purpose by aligning individual success with that of the organization? Govind shares great tools and tips for leadership behavior that fosters authenticity, trust, and a true human connection leading to a culture of belonging. Can...
2023-04-1726 minFail Faster#353 - Pixel-Perfect DesignAshley Park is a former design head of Customization and Personalization UX at Google. She continues expanding her territory as an entrepreneur and a professor for meaningful contributions to art and design communities. Ashley's creative endeavor has followed her passion for crafting a lifestyle product that changes people's perspective toward technologies and helps build trust.
2023-04-1727 minFail Faster#352 - Unleashing the power of Behavioral DesignGretchen Rodriguez, Chief Product Officer at Crediverso is an Entrepreneurial-minded Product Leader with experience designing and launching global financial and non-financial products in multiple areas such as Fintech, e-commerce, Cybersecurity, Identity & Trust. She is a Computer Science Engineer and has developed her professional career in areas like Product development, Business growth, and Tech Consulting. She is building a one-stop financial solution for Hispanics in the US and has previously worked for other big companies like eBay and Santander Bank.
2023-04-1433 minFail Faster#351 - Designing for a Better WorldStuart Silverstein,Director, Service Design & UX at Corebridge Financial with over 20 years of design experience. His focus as a designer is to make work better for both design teams, internal employees, or end users doing repetitive or complex tasks. He has worked both agency side for brands like T-Mobile, Mattel, CiCi's Pizza, Mr Cooper and more and in-house for companies like LegalZoom, Fandango, and REX Real Estate, as well as his current position at Corebridge Financial (which was previously AIG), where he serves as Director of Service Design and UX, working across technologies including web, enterprise apps, voice and...
2023-04-0735 minFail Faster#350 - From Front Page News to Front Line SecurityAmanda Willis, Portfolio head of UX Design for Authentication, KYC, and ID platform at U.S. Bank joins us to share her unique path from Journalism to UX Design. Amanda was living and breathing agile at its core as she designed the front page breaking news by telling the stories in a different way. She was in her journalism prime when the Obama election news made its rounds in the media. Amanda brings valuable design principles, process discipline, and reliability from being on the front line to her role as a Design leader handling critical security and authentication products...
2023-04-0723 minFail Faster#349 - Revolutionizing Products through Behavioral DesignsEmily Schmidt, Lead, Behaviour Design at ATB Financial is an applied behavioural scientist who helps companies use behavioural science and behavioural economics principles to create better client experiences, services and products. Emily currently leads the behavioural practice at ATB Financial, where she collaboratively stood up the organization's behavioural department. She delivers value across the organization by identifying objectives, designing interventions and consulting on business problems to create lasting behaviour change amongst clients and team members. With a Bachelor of Commerce in Marketing and a Master of Arts in Behavioural Economics, Emily's current area of focus is client behavior and...
2023-04-0731 minFail Faster#348 - Minimum Inputs, Maximum ImpactsVikash has over 15 years of professional experience in the Technology industry, and he loves solving complex problems at scale. He has a bachelor's degree in Technology and MBA in Marketing & Strategy. He tried different professions before discovering his passion for Product Management. He started as a Software Engineer at Accenture, then worked as a Consulting Manager at Cognizant, Sr. Product Manager at Amazon (Fortune 2 Company), Principal Product Manager at Flavorcloud and currently he is a Director of Product Management at Walmart (Fortune 1 Company). He is very passionate about mentoring and coaching his team, bringing out the best in them a...
2023-03-2841 minFail Faster# 347 - Designing the future with innovation mindsetJaladhi is a UX design leader with 17 years of experience in delivering products people love. He leads the Product Design, User Research, and Technical & UX Writing teams at Braze, a customer engagement platform. Before joining Braze, he was leading an amazing team of designers across LinkedIn Feed, Video, Creators, News, Events, and Search. He is passionate about Design's role in driving innovation and delivering outsize value to the business as well as building a collaborative and growth-oriented design culture to allow people to create their best work.
2023-03-2737 minFail Faster#346 - Leadership Strategies for Building Innovative SolutionsRaghu has over 22 years of experience leading technology initiatives across consumer internet, retail and eAuction; conceiving and implementing technology products and high transactional platforms for Internet Retailer top 100 websites. For the last couple of years, he was leading the digital transformation initiatives at CapitalOne, Target and JCPenney, moving from monolith packaged eCommerce solutions (Oracle/IBM) to home-grown microservices, cloud based architecture. Currently he is leading the engineering for enteprise Personalzation/Experiementation, Content Management, Enterprise ClickStream and analytics platforms. In his previous job, he spent all his time working on every facet of Retail from eCommerce, Enterprise Price/P...
2023-03-2438 minFail Faster#345 - Would you rather waste 2500 design hours on 250 screens or create a design system?Erin O'Donnell Howard, Executive Director of Product and Design at Charles River Labs joins us to share her unique journey of leading this research & life sciences org through a huge design transformation where she not only built a new design function but also built a design system ground up with this new team. Erin unpacks how she springboarded a design system keeping the need for consistent design for the various products at CRL at the center, adding the fundamental componentization and tokenization to a living and breathing process with user stories that translate from the design boards to the engineers co...
2023-03-2330 minFail Faster#344 - Dashboards as ProductsDan Reber, Sr. AVP Healthcare Solutions Architect at EXL, a business evolution partner who tailor solutions to make better business decisions and drive more intelligence to their customers. Dan shares his journey from digitizing the manual spreadsheet data into his first dashboard and the evolution of dashboards as products keeping the persona user matrix with information like number of users, frequency of logins, retention rate, drop off analysis and more at the center of these designs. Dan is excited to drive more AI and ML solutions into the future of Healthcare systems to make a positive impact on serving th...
2023-03-2328 minFail Faster#343 - Evolution of DesignMark Ehrhardt, a design and innovation leader, currently with Visa, with over 20 years diverse background in Experience and Innovation Strategy, Integrated New Product Design, Service Design, User Experience, Ethnographic Research, Design Thinking and Design Management. He helps organizations envision and plan the future while designing and executing an innovative, sustainable product and service portfolio. He specializes in connecting business goals to user experience, product, and innovation strategy, while forming and leading teams and collaborations ensuring successful implementation. He has extensive experience consulting for, and managing teams within, top-tier brands delivering validated insights and breakthrough ideas grounded in both qual...
2023-03-2330 minFail Faster#342 - How Design can superpower your InsightsIngvald is a hands-on, award-winning design leader who has helped innovate and commercialize over 100 products, services and experiences across a variety of industries. Ingvald is currently the Sr. Director of User Experience at RVO health, a joint venture between United Healthcare and Red Ventures. Previously, as the co-founder and partner at Pull, he led the Strategy practice. He leverages his multicultural and cross disciplinary background to help companies innovative, and has built cross disciplinary teams and implemented User Centered Design methodologies at companies such as BMW Designworks, Optum and PepsiCo. Ingvald is a graduate of the ArtCenter...
2023-03-2340 minFail Faster#341 - Fintech Solutions that have "Spirit"Michael Tischer, Director of Design & Innovation at Associated Bank joins us to share how he is creating improved digital customer experiences in a restrictive banking environment. He shares insights about approaching crafting the solutions for the customers leading with the data and the continuous knowledge derived from the customer data. Michael believes that everyone should get the experience they deserve and expect from a digital product. This passion leads him to pay attention to detail and refine the solution he creates to express a positive spirit that goes beyond a great UI and UX to create continued value delivery...
2023-03-2226 minFail Faster# 340 - Learnings from long-standing product careerSean Luitjens is the Vice President of Product for Korn Ferry's Talent hub Suite. Sean has an extensive background working in strategic roles across organizations holding positions in Product Development, System Architecture, Global Sales, Corporate Strategy, Marketing, Benchmarking, and M&A. Prior to Korn Ferry, Sean held leadership positions at AIRINC and eQuest and was a Principal with the Information Product Solutions division of Mercer, where he managed the global benefits benchmarking business. His background also includes roles at Monster where, he was the Director of Product, Strategy and Acquisitions and a Product Manager and Develop...
2023-03-2031 minFail Faster#339 - The intersection of creativity & strategyBen Martin is a design leader, who has worked in some form of product or marketing design for over 15 years. Spending most of his career in agencies and startups, he has worked on everything from content design, product design, brand strategy, product marketing, and more. Right now, he's Director of UX Design Systems at Intuit Mailchimp, leading the team that creates the components, patterns, and tools that product teams use to build and ship awesome customer experiences.
2023-03-2035 min