Shows
On The MoveData Driven Dreams - Is your car your friend or Big Brother? - On the Move at SxSW 2025Road trip, anyone? As AI takes the wheel, our vehicles are learning and adapting to their surroundings. Cars are evolving into data-gathering machines but at what cost? Are we heading towards secure connectivity and personalized mobility, or socially segregated and congested cities under data surveillance? This panel of influential experts will explore advancements in AI, cybersecurity within the automotive space to help shape a future where vehicles will be your best friend and not Big Brother.Thanks to Breakaway Communications & infoedge LLC for supporting this episode!2025-04-2657 min
On The MoveThe Road to Trust: Demystifying Self-Driving Cars with Tara AndringaTara Andringa is the Executive Director of PAVE and has over 25 years of experience in communications, outreach, public policy, and automotive policy. At PAVE, she leads all operations of the organization, including curriculum development, strategic planning, messaging and mission alignment, personnel management, stakeholder relationships, budgeting, external outreach, and collaboration with the Board of Directors.Prior to joining PAVE, Ms. Andringa spent more than 20 years as a communications director in the United States Senate, including leading communications for two Senate committees and the Senate Auto Task Force. Ms. Andringa served as the on-the-record spokesperson to a global press...2024-10-3138 min
On The MoveErin Relford on Privacy & Career AdviceErin Relford is an engineer, creative writer and producer with a career spanning 20 years at the intersection of Tech and Entertainment. She's run several successful programs at The Walt Disney Company, Warner Bros., 21st Century Fox, and Mattel, Inc. Currently a Privacy Engineer at Google, Erin's focuses on emerging products in Robotics, Health, and AI and is passionate about advocating for women in STEMThank you to infoedge LLC for supporting this episode. 2024-09-0134 min
On The MoveFixing EV Charging: Kameale Terry's Winding Path to InnovationCEO of ChargerHelp Kameale Terry was born and raised in South Central Los Angeles. The daughter of Belizean immigrants Kameale has always had a focus on environmental sustainability and community engagement.With over a decade of experience in CleanTech, Kameale formed ChargerHelp! with her co-founder Evette Ellis to create a reliable Electric Vehicle Charging Infrastructure. The CleanTech company, powered by technology, uses data to identify and provide maintenance and repair services for electric vehicle charging stations. Previously Kameale worked at EV Connect where she was the Director of Programs for the electric vehicle charging station n...2024-05-3129 min
On The MoveNavigating Change: From Banking to Automotive and Beyond with Michelle AvaryMichelle Avary - VP Product Strategy & Government Affairs, North America, EinrideAs a leader in automotive technologies, Avary has been at the forefront ofrevolutionizing the mobility space and has devoted her career in establishingbetter infrastructures for automotive, autonomous, IoT, and connectivityplatforms. She is passionate about improving safety and decarbonizing mobility.A key member of Einride’s executive team in North America setting thecompany’s strategic direction and product vision, Mrs. Avary guides thedevelopment of key electric, autonomous, and digital products and services,leads government relations and...2024-05-0947 min
On The MoveMarching Forward: Sonya Shorey's Vision for International Women's Month and BeyondSonya Shorey is a World Economic Fellow, Vice President of Strategy, Marketing, and Communications for Invest Ottawa, Bayview Yards, and Area X.O; the Co-Founder, Executive, and Director of the Board of SheBoot, a national non-profit corporation dedicated to helping women tech founders acquire investment to scale and succeed; and a strategy executive and management consultant with more than 24 years of leadership experience in public and private organizations.About International Women’s Month: www.investottawa.ca/IWMOn March 8th, the world celebrates the economic, social, cultural, and political achievements of women on International Wo...2024-03-0532 min
On The MoveConquering the Game of Talent Wars in AI/Robotics and AVsEstephania, a first-generation American, possesses a natural talent for fostering startups. Her portfolio includes successfully building global startup teams in prominent cities such as Seoul, Tokyo, Munich, Stockholm, Hyderabad, Bangalore, Tel Aviv, and across the United States. She has a track record scaling startup teams, from the early stages of pre-seed funding to the more advanced stages like series C. She has garnered invaluable experience working internally with renowned industry giants like Apple, Meta, and Waymo.Currently, she has launched her own Talent accelerator dedicated to driving the success of startups; she partners with venture capital firms and a...2024-02-1925 min
On The MoveFrom Policy to Finance: Regina Savage's unconventional career journeyRegina received her BA in International Affairs from George Washington University. She then went on to receive both her MBA and Masters in Public Policy from Georgetown University. After completing graduate school in 2004, Regina spent four years working on Media Mergers & Acquisitions at Goldman Sachs in Los Angeles. She joined Morgan Stanley in 2009 and now sits in the Chicago office as a Managing Director within the Global Industrials Group. She oversees the global automotive and global mobility technologies verticals. For over twenty years, Regina has dedicated her career to advising corporate clients on a variety of t...2024-01-2637 min
On The MoveHow far can EVs take us? A conversation with Sandra Roksić from LucidSandra Roksić is a systems engineer on the high voltage battery team at Lucid Motors with experience in designing and validating automotive systems. Her career has been focused on emerging automotive technologies such as infotainment systems, autonomous vehicles, and most recently electrification. Her current role is centered around: optimizing the charging experience, electric vehicle serviceability, and battery system safety and reliability. Sandra is passionate about creating innovative solutions that make a difference in the world and strives to make leading transportation technologies accessible to the broader community. She believes that the EV industry is th...2023-07-0532 min
On The MoveUnleashing the Potential of Autonomous Driving: A Conversation with Annie LienAnnie started her career in UX and Machine Learning at Robert Bosch's Silicon Valley research center. During this time at Bosch Annie also moonlighted on the weekends as Team Leader of Team AnnieWay for DARPA Urban Challenge 2007, where AnnieWay was an “underdog” team with very little money, manpower, resources and time, and against all odds, successfully qualified as a Finalist for the DARPA race. Thereafter, at VW Group’s Silicon Valley innovation lab, Annie co-created and led companywide initiatives on USA Product, PR, Legal, and Governmental Affairs for Audi Autonomous Driving. After Audi/VW Annie spent 6+ years in the startu...2023-02-2639 min
On The MoveTilly Chang, Executive Director of the San Francisco County Transportation AuthorityTilly Chang is the Executive Director of the San Francisco County Transportation Authority which plans, funds, and delivers improvements for San Francisco’s multi-operator transportation system. She developed San Francisco’s 30-year transportation investment blueprint known as the San Francisco Transportation Plan. She is Chair of the Self-Help Counties Coalition, Vice-Chair of the Transbay Joint Powers Authority's Peninsula Rail Program Executive Steering Committee, and serves on the boards of the Intelligent Transportation Society of America, UC CONNECT Advisory Committee, and Self-Help for the Elderly.Thanks to infoedge LLC for supporting this podcast.2022-10-2738 min
On The MoveSelika Josiah Talbott, Founder and CEO at Autonomous Vehicle ConsultingSelika Josiah Talbott is a leading industry voice for the adoption of New Mobility: Connected, Autonomous, Shared and Electric vehicles. The Founder of Autonomous Vehicle Consulting, LLC and Solutions 4 New Mobility Education, LLC., she provides strategic advice to companies and organizations in the mobility space and educational materials for youth and adults on new mobility. She is an Adjunct Professor at the University of Southern California and Co-Directs the UC Davis Institute for Transportation Studies' Environmental Justice Fellowship. Selika has extensively published on Forbes.com and is considered a go-to expert media source as well as a h...2022-10-0939 min
On The MoveAmy Jones Satrom, Head of Operations at NuroAmy Jones Satrom is Head of Operations at Nuro, where she oversees on-road operations, software quality and mapping operations, and operations product. She leads teams across the US, most notably in Houston, TX, Scottsdale, AZ, Los Angeles, and Mountain View, CA. Prior to joining Nuro, Amy led operations at 23andMe where she was responsible for overseeing supply chain, lab operations, logistics, and operating systems. Previously, she held various leadership roles at Amazon, across both operations and the company’s retail businesses. Amy started her career as a nuclear engineer in the US Navy. Amy received her Master of Philosophy in...2022-06-2134 min
On The MoveImogen Pierce, Sustainable Transportation Ambassador at Fully ChargedTune in to get to know Imogen Pierce. She was Head of City Engagement and Integration at Arrival where she worked with cities to develop their mobility solutions. Before Arrival, Imogen worked as an aerodynamicist at Jaguar Land Rover. Since we spoke to Imogen she has become an ambassador for sustainable transportation at Fully Charged the largest Clean Energy & Electric Vehicle consumer channel.This episode was supported by infoedge LLC.2022-03-1533 min
The Loyalty MapEnter the Portal to Customer SatisfactionTune in to the latest episode of The Loyalty Map where we interview Serena Riley, Director of Customer Experience at SkySpecs. We dive into the importance and challenges of implementing customer portals that enable improvement in the health, engagement, and adoption of customers. Connect with Serena Riley at:https://www.linkedin.com/in/serenariley/ 2021-05-1427 min
The Loyalty MapRe-Humanizing The Workforce: Time To Check In On Your EmployeesTune in to the latest episode of The Loyalty Map where we interview Bill Staikos, head of customer experience at Freddie Mac and host of his own podcast called Be Customer Led as we dive into the importance of employee/workforce experience and how developing a sound EX can be beneficial for your company. In this episode, we cover several key topics including:How would you define employee experience and how do you measure it? [6:32]How do you justify and explain the ROI on investing in employee engagement? [20:26]How has employee experience been impacted by...2021-03-0942 min
The Loyalty MapComfort Is Just One Virtual Session AwayTune in to listen to our discussion with Brett Thornton, Vice President of VX & Retail at Avocado Green Brands, a leader in sustainable bedding. We will be exploring the VX initiative Brett pioneered during the tumultuous pandemic environment and how these new technologies will impact the future of retail as a whole. 2021-02-1747 min
On The MoveJennifer Brace, Global Consumer Trends and Futuring Manager at FordListen to Jennifer Brace talk about her inspiring career, Ford 2021 Global Trends Report, and the future of the automotive space. Jennifer Brace has spent 17 years with Ford Motor Company working in engineering, marketing, user research, mobility innovation, and most recently futuring. Her career began in vehicle engineering and transitioned into human machine interface working with engineers, designers and customers to develop the SYNC user interface. In 2015 she moved to the San Francisco Bay Area to Ford’s Greenfield Lab to develop a User Experience Research team to provide qualitative customer insights. She then transitioned to the Mobility team...2021-01-3041 min
On The MoveShauna McIntyre, CEO of Sense PhotonicsA road to the top: listen to Shauna McIntyre talk about her career choices, grit, and hard work that helped her rise to the top and become the CEO of Sense Photonics. Sense Photonics CEO Shauna McIntyre is a seasoned technology and automotive executive. Shauna joined Sense Photonics from Google, where she led its automotive services program. She began her career with Ford Motor Company and then worked as a management consultant with McKinsey & Company. Later, she joined automotive and commercial vehicle Tier 1 Honeywell International (Garrett) as VP of the Honeywell's Commercial Vehicle Turbocharger platform. Shauna's interest i...2021-01-1929 min
On The MoveMelissa Quintanilha, Co-Founder, Head of Design at Dupla StudiosHow do you design a perfect mobility experience for the future? Listen to Karolina Chachulska and Lissa Franklin talk to Melissa QuintanilhaMelissa Quintanilha is a user experience designer with 20 years of experience designing digital products for various industries including automotive, productivity, server & datacenter management, manufacturing, and more. She has experience conceptualizing, designing, and managing complex digital systems. She’s passionate about humanizing technology and making complex systems approachable and easy to use. Melissa has worked at Microsoft as a user experience designer envisioning next-gen automotive experiences. She founded her own UX/UI st...2020-11-2328 min
The Loyalty MapBuilding A Magical ExperienceTune in to listen to our discussion with Kieron Leppard, VP of Experience Design at HUGE, a global experience agency. We will be exploring how he helps companies become trusted parts of people's lives by creating products, services, and brands that people love. 2020-11-0600 min
On The MoveSeval Oz, Senior Executive Advisor at Pioneer IncListen to Lissa and Karolina interview Seval Oz, who brings to this conversation her 20 years of professional experience, amazing energy, and so much wisdom. Big thanks to infoedge LLC for hosting this podcast!2020-11-0544 min
The Loyalty MapOne Post Away From SuccessTune in to listen to our discussion with Sedge Beswick, the Managing Director of SEEN Connects, an influencer marketing agency. We will be exploring the world of social media, specifically influencer marketing, how it enhances your business, and harnessing the power of advocacy to generate impact.2020-10-1600 min
On The MoveManuela Papadopol, CEO of Designated Driver“It takes guts, a little bit of insanity, and it takes also a lot of trust in yourself and the people you surround yourself with (to start a company).”Listen to the incredible story of Manuela Papadopol from growing up in Romania to becoming the CEO of DesignatedDriver. Big thanks to infoedge LLC for hosting this podcast!2020-09-1628 min
The Loyalty MapGet Your Customer Experience Program Up and RunningTune in to listen to our discussion with David Yoo, the Chief Digital Officer at Blue Cross and Blue Shield of Louisiana, where we explore the hurdles, data, and steps necessary along the way to starting a CX program in an organization.2020-08-0530 min
The Loyalty MapYour Coffee Has Been Automatically RefilledTune in to our podcast with David Kerrigan, author of the book “When humans stop shopping,” where we discuss the future of retail. The average American spends 10 hours per month shopping, how will this change over the years and how will we get there? Hint: some awesome tech may be involved.2020-07-2236 min
The Loyalty MapYour Groceries Are On The WayListen to Patrick Davis, the CFO at Fabric, a fulfillment center automation company. Patrick discusses with us the software and hardware that enables on-demand logistics, getting your groceries to your doorstep more quickly and cost-effectively.In the COVID-19 era, fast delivery as a key CX factor.2020-07-0729 min
The Loyalty MapYou Can't Let A Good Crisis Go To WasteListen To Glenn Fishler, a business veteran who survived and thrived during multiple past crises talk about how to use the crises as an opportunity to pivot.2020-06-2329 min
The Loyalty MapYour (Smart) Watch Can Save Your LifeNico Arcino, Strategic Partnerships at Kaiser Permanente, presents Wearable Based Cardiac Rehab Program as an example of Customer Experience Technology used in the Healthcare Space.2020-06-0924 min
The Loyalty MapWelcome to the Loyalty MapLoyal customers spend more, stay longer, and tell their friends about a company's products and the experience they had with the company. This podcast is for CX practitioners to learn how companies are using technologies to augment and scale customer experience. This podcast is all about knowledge sharing, so on each episode, we will showcase one great piece of technology and it impacts on customers' employees and the bottom line. We will also ask our guests for lessons learned coming from the most epic failure they witnessed.2020-06-0302 min