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Inside HMCTS
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Inside HMCTS
Justice Connected: Inside Common Platform
We take you behind the scenes of Common Platform — a single digital case management system developed to bring together the police, Crown Prosecution Service, legal professionals and the judiciary, on one shared platform.We delve into how this ambitious digital transformation is improving access to information, enhancing collaboration, and streamlining court processes. From reducing delays to empowering legal teams with real-time updates, Common Platform is reshaping how justice is delivered — making it more efficient, transparent, and joined-up than ever before.Through interviews with users, this episode uncovers the impact of the platform and what it means...
2025-07-31
12 min
Business Growth Trailblazers
How to Delegate, Build Systems, and Scale Up Your Business With Rachel Fountain
Welcome to the Business Growth Trailblazers Podcast! In today’s episode, we’re helping you grow your business with proper delegation and building out effective systems.Rachel Fountain is a Process & Productivity Partner and founder of Digital Ops Detective, specializing in helping successful business owners solve the mystery of why they can't step away from daily operations. Her unique background spans engineering (building systems that work), police control room operations (managing 999 emergency calls under pressure), and government operations management at HMCTS (transforming organizational chaos into order).Rach...
2025-07-23
14 min
The Reinvention Era
EP91 The Legal Chapter: What You Really Need to Know About Divorce Law with Rebecca Baker
Send us a textThinking about divorce or already knee-deep in it? Family lawyer Rebecca Baker joins me to break down what you really need to know about the legal side…. no jargon, just truth.In this episode, I’m joined by the brilliant Rebecca Baker from Rucklidge Law Limited to break down what you actually need to know when it comes to the legal side of divorce.We chat about the emotional chaos that comes with the paperwork, how to protect your peace duri...
2025-05-23
46 min
Inside HMCTS
Applying for Probate: Top Tips, Tools and What to Expect
Applying for probate is something many people will face at some point, but it often comes during a deeply difficult time.In this episode of Inside HMCTS, we chat with Arjan and Nigel about the process of applying for probate.Whether you're applying online or using a paper form, this episode offers clear, supportive guidance to help navigate what can be a difficult time with confidence.From avoiding common mistakes to understanding timelines and requirements, this practical conversation is designed to make the journey smoother for everyone involved.Send us a...
2025-05-21
25 min
Inside HMCTS
The Final Countdown: Reflecting on the modernisation journey for courts and tribunals
Launched in 2016, the HMCTS Reform Programme reaches its formal conclusion at the end of March 2025. It underpins a quiet revolution which has moved our courts and tribunals from paper to digital, stabilised and secured systems and set us up for the 21st century.In this episode, host Aaron Wilson is joined by CEO Nick Goodwin and Operations Director Daniel Flury to reflect on the programme’s impact, key learnings, and what comes next. They discuss the challenges of modernising the justice system, the transition to digital services, and the sensitivities surrounding change, including managing the imp...
2025-04-03
26 min
Inside HMCTS
Evicting the Stereotypes: The Real Bailiffs at Work (Part 2)
In the second part of our bailiff podcast, we continue to shine a light on the daily challenges our bailiffs face and the skills required to be a success. Join us as we uncover the intricacies of their day-to-day roles and gain valuable insights into what makes a great bailiff, from effective communication to resilience under pressure. Plus, don't miss the gripping conclusion of a real-life eviction story featuring county court bailiffs Wendy and Karen, as they navigate the complexities of their profession with expertise and compassion.Send us a textFor...
2025-03-13
20 min
Inside HMCTS
Evicting the Stereotypes: The Real Bailiffs at Work (Part 1)
This episode takes a look at the day-to-day reality for our bailiffs.We're joined by a range of experienced bailiffs who share insights into their daily roles, challenges they face, and the reality behind the TV stereotypes.We'll also join one of our teams on the road, as county court bailiffs Wendy and Karen provide a first-hand look at their work during an eviction.Listen now to discover more about the essential skills and stories that define this often misunderstood profession.Send us a textFor full transcript of...
2025-03-06
22 min
Today's Family Lawyer Podcast
The important role of intermediaries in court proceedings
In the latest Today’s Family Lawyer Podcast host David Opie discusses the role of intermediaries in the justice system with Lucy Osmond, Lead Practitioner at Communicourt.With over a decade of experience in facilitated communication, Osmond sheds light on the essential work Communicourt does in supporting HMCTS and ensuring that all court users can effectively engage with proceedings.Communicourt provides impartial communication specialists who bridge the gap between court users and legal professionals. Their role is to ensure that individuals, particularly those identified as vulnerable - whether due to age, specific conditions, cognitive or ne...
2025-02-12
23 min
Inside HMCTS
From Summons to Service: Your Complete Guide to Jury Duty
Have you ever wondered how you get selected to sit on a jury and what happens once you are chosen? Listen to the latest episode of Inside HMCTS, where we take an in-depth look at jury service and the selection process. In this episode, we will be joined by Craig Robb, Deputy Director of Crime (Live Services) at HMCTS. After serving as a juror last year, Craig provides first-hand insight into the jury selection process, what to expect when you're called to serve and why it is so important. From eligibility crit...
2025-02-07
19 min
Inside HMCTS
12 Months of Justice: The HMCTS 2024 Review
Join us for a special end-of-year review episode of Inside HMCTS, where we reflect on the justice highlights of 2024 across all jurisdictions. From new systems and campaigns to the opening of additional courtrooms and significant events, we cover the progress and transformation within HMCTS. Tune in to hear from our colleagues and special guests as we celebrate a year filled with achievements and look forward to the challenges and opportunities of 2025.Send us a textFor full transcript of each episode, please visit - Inside HMCTS
2024-12-20
15 min
Inside HMCTS
Global Effort: Ensuring justice for all
In this episode of Inside HMCTS, we delve into the recent OECD (Organisation for Economic Co-operation and Development) Global Roundtable on Access to Justice held in Ottawa, Canada. Join us as we explore the innovative approaches and practical strategies that are improving access to justice worldwide.Our special guest, Luc Altmann, Head of Insight at HMCTS, discusses his presentation on measuring and improving access to justice in court services and how the UK is leading the way with a data-driven, user-centered approach that’s setting new standards globally.We also hear from representatives from the Wo...
2024-11-28
19 min
Today's Wills & Probate Podcast
Probate administration; better or worse?
What is the current sentiment across the profession around wills, probate, client experience, speed of administration, attitude toward financial services... that is the topic of the latest Today's Wills and Probate which delves into the recently published "Bereavement Index"; an annual report tracking the key issues facing individuals and firms dealing with the administration of death.It is a "state of the nation" says Aleks Tomczyk, the report's author and co-Founder and Managing of Exizent, covering three key areas of death administration; the individuals and families going through bereavement; the legal profession; and financial services. ...
2024-11-14
32 min
Inside HMCTS
Knives Down: Inside the community fight against knife crime - Part 2
In the second part of our anti-knife crime podcast, we hear from some of the speakers who participated in the event, including Detective Superintendent Saj Hussain, from the Metropolitan Police, who shares insight into the role of the police in tackling knife crime.We have inspiring contributions from Steel Warriors, a charity group who transform confiscated knives into outdoor street gyms. You'll also hear from other special guests from Street Doctors, who teach emergency first aid to young people, Fadi Daoud, a defence solicitor, and Courts Minister Heidi Alexander who discusses the impact of knife crime on...
2024-11-05
25 min
Inside HMCTS
Knives Down: Inside the community fight against knife crime - Part 1
Our latest episode of Inside HMCTS delves into an impactful anti-knife crime event held at Westminster Magistrates’ Court earlier this month.In the first of this two-part episode, we speak with Ian Rawlins, a Legal Adviser from London, about the inspiration behind the event and the importance of educating young people on the dangers of knife crime.Listeners can expect to hear about the various activities and talks that were planned for the day, and find out more about a mock knife murder trial that students would be taking part in.Listen now to...
2024-10-29
12 min
Huntsford
S8 – Eps 63&64
Dan is distraught. He has seen an article on his upcoming trial in the local paper The Huntsford Advertiser must have found it on gov.uk in the HMCTS Hearing Lists The two women are stacking shelves. Judy says Bob’s TV programme starts soon He’ll be doing his day job as normal and filming in the evenings. He’ll be maxed out The pair are packing up after their rehearsal. Sam and Keanu have already left Tom says he’s keeping the flat on now that Jordan and Ryan have moved out Dan comes into work. Bob says he has r...
2024-09-23
10 min
Inside HMCTS
Classroom to the courtroom
The latest Inside HMCTS podcast offers an insightful look into the collaboration between HMCTS and the University of Reading, providing law students with valuable real-world experiences in the criminal justice system.Join us as we meet District Judge Sam Goozee, Senior Legal Manager Rachel Newman, and Associate Professor Liz Conaghan as they delve into the joint outreach programme that allows students to observe court proceedings, participate in mooting, and gain first-hand experience in legal roles within HMCTS.Listeners will also hear from students Amber Farmer and Zahra Navarro, who share their personal experiences and the...
2024-09-20
23 min