Shows
The Mastermind Featuring Dave FoyCustomer Focused Service Drives with Gregory Uland & Jeremy StephensThis week on Fixed Ops Mastermind: Gregory Uland of Reynolds and Reynolds , and Jeremy Stephens of Bozard Ford Lincoln, joins us to speak about how we can better orient our service drives to meet the customers' needs, thus further driving success!Where to find Gregory Uland:https://www.reyrey.com/https://www.linkedin.com/in/greg-ulandWhere to find Jeremy Stephens:https://bozardford.com/team-member/jeremy-stephens-16809https://www.linkedin.com/in/jeremyleadershipThis episode is brought to you...2025-01-2357 min
Fixed Ops MastermindCustomer Focused Service Drives with Gregory Uland & Jeremy StephensThis week on Fixed Ops Mastermind: Gregory Uland of Reynolds and Reynolds , and Jeremy Stephens of Bozard Ford Lincoln, joins us to speak about how we can better orient our service drives to meet the customers' needs, thus further driving success!Where to find Gregory Uland:https://www.reyrey.com/https://www.linkedin.com/in/greg-ulandWhere to find Jeremy Stephens:https://bozardford.com/team-member/jeremy-stephens-16809https://www.linkedin.com/in/jeremyleadershipThis episode is brought to you...2025-01-2357 min
InteliChek Presents: The Multi-Point Inspection Podcast47.A Look In The Mirror-The Voice Of Technician Survey Report w/Jay Goninen of Wrench WayWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, Jay Goninen, co-founder and president of WrenchWay, discusses the challenges and opportunities within the automotive and diesel...2025-01-0735 minInteliChek Presents: The Multi-Point Inspection Podcast47.UNCUT:A Look In The Mirror-The Voice Of Technician Survey Report w/Jay Goninen of Wrench WayWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, Jay Goninen, co-founder and president of WrenchWay, discusses the challenges and opportunities within the automotive and diesel...2025-01-0749 minInteliChek Presents: The Multi-Point Inspection Podcast46.What 2025 Has In Store For Dealerships w/Tom Fennen & Kyle Newsom of Visperio PerformanceWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, the co-founders of Vesperio Performance discuss the evolving landscape of dealership management, emphasizing the importance of focus...2024-12-1031 minInteliChek Presents: The Multi-Point Inspection Podcast46:UNCUT-What 2025 Has In Store For Dealerships w/Tom Fennen & Kyle Newsom of Visperio PerformanceWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, the co-founders of Vesperio Performance discuss the evolving landscape of dealership management, emphasizing the importance of focus...2024-12-1054 minInteliChek Presents: The Multi-Point Inspection Podcast45:How The Human Factor Factors In For A Great Customer Experience w/Brandon NixonWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, Brandon Nixon, the Chief Revenue Officer at Update Promise, discusses the evolution of customer experience in the a...2024-11-1235 minInteliChek Presents: The Multi-Point Inspection Podcast45UNCUT: How The Human Factor Factors In For A Great Customer Experience w/Brandon NixonWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, Brandon Nixon, the Chief Revenue Officer at Update Promise, discusses the evolution of customer experience in the a...2024-11-1248 min
The Mastermind Featuring Dave FoyThe Next Generation Of Young Go-Getters In The IndustryThis week on Fixed Ops Mastermind: Dylan Smith of BMW of West St. Louis, and Sawyer Jordan of Sutherlin Automotive Group, join us to discuss the inspiring young leaders of our industry, and welcoming the next generation!Where to find Dylan Smith:https://www.linkedin.com/in/dylansmith96https://www.bmwofweststlouis.com/Where to find Sawyer Jordan:https://www.linkedin.com/in/sawyer-jordan-179a8b27ahttps://www.sutherlinautomotive.com/This episode is brought to you...2024-10-3146 min
Fixed Ops MastermindThe Next Generation Of Young Go-Getters In The IndustryThis week on Fixed Ops Mastermind: Dylan Smith of BMW of West St. Louis, and Sawyer Jordan of Sutherlin Automotive Group, join us to discuss the inspiring young leaders of our industry, and welcoming the next generation!Where to find Dylan Smith:https://www.linkedin.com/in/dylansmith96https://www.bmwofweststlouis.com/Where to find Sawyer Jordan:https://www.linkedin.com/in/sawyer-jordan-179a8b27ahttps://www.sutherlinautomotive.com/This episode is brought to you...2024-10-3146 minInteliChek Presents: The Multi-Point Inspection PodcastEp.44 How Robinson Toyota WOWs Its Customers w/Ronnie PattersonWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, Ronnie Patterson, the Fixed Operations Director at Robinson Toyota, shares his unique journey into the automotive indus...2024-10-2930 minInteliChek Presents: The Multi-Point Inspection PodcastEp.44UNCUT: How Robinson Toyota WOWs Its Customers w/Ronnie PattersonWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, Ronnie Patterson, the Fixed Operations Director at Robinson Toyota, shares his unique journey into the automotive indus...2024-10-2950 minInteliChek Presents: The Multi-Point Inspection Podcast43: Ford's BlueOval City-The Sky Isn't Falling w/Aaron Stewart, Mark Herbison & Kyle SpurgeonWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary The conversation delves into the development of BlueOval City in West Tennessee, highlighting the collaborative efforts of local economic devel...2024-10-1541 minInteliChek Presents: The Multi-Point Inspection Podcast43.UNCUT:Ford's BlueOval City-The Sky Isn't Falling w/Aaron Stewart, Mark Herbison & Kyle SpurgeonWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary The conversation delves into the development of BlueOval City in West Tennessee, highlighting the collaborative efforts of local economic devel...2024-10-151h 02InteliChek Presents: The Multi-Point Inspection PodcastSPECIAL EDITION:Cleaning Up After Helene-An Update From Richard Lupo with Apple Tree Honda/AcuraSummary In this special edition of the Multi-Point Inspection podcast, Brandon Barnett speaks with Richard Lupo from Apple Tree Honda/Acura about the devastating impact of Hurricane Helene on Asheville, North Carolina. They discuss the immediate effects of the hurricane, including severe flooding and utility disruptions, as well as the community's response and recovery efforts. Richard shares personal updates and highlights the importance of charitable contributions to support those affected by the disaster. The conversation emphasizes the need for long-term recovery and resilience in the face of such unprecedented events. Takeaways Richard Lupo...2024-10-0417 minInteliChek Presents: The Multi-Point Inspection Podcast42:Dealership Spotlight-Matt Bowers Ford: Darryl Terrell Talks Doubling Shop HoursWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, Daryl Terrell, the Parts and Service Director at Matt Bowers Ford, shares his journey in the autom...2024-10-0116 minInteliChek Presents: The Multi-Point Inspection Podcast42.UNCUT:Dealership Spotlight-Matt Bowers Ford: Darryl Terrell Talks Doubling Shop HoursWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, Daryl Terrell, the Parts and Service Director at Matt Bowers Ford, shares his journey in the autom...2024-10-0134 minInteliChek Presents: The Multi-Point Inspection PodcastEp.41:Driving Change w/Data That Matters (w/Jim Bernasek, Josh Paul and Trent Hauschild)Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Chameleon Limited is a company that provides a software solution called TimeAI, which helps dealerships in the automotive industry manag...2024-09-1734 minInteliChek Presents: The Multi-Point Inspection PodcastEp.41 UNCUT:Driving Change w/Data That Matters (w/Jim Bernasek, Josh Paul and Trent Hauschild)Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Chameleon Limited is a company that provides a software solution called TimeAI, which helps dealerships in the automotive industry manag...2024-09-171h 03InteliChek Presents: The Multi-Point Inspection Podcast40.Technology & A Better Customer Experience w/Jeff Adams, Cory Coler & Richard LupoWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary The conversation covers various topics related to fixed operations in the automotive industry. The participants discuss the recent Amplify 2024 event...2024-09-0440 minInteliChek Presents: The Multi-Point Inspection Podcast40-UNCUT:Technology & A Better Customer Experience w/Jeff Adams, Cory Coler & Richard LupoWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary The conversation covers various topics related to fixed operations in the automotive industry. The participants discuss the recent Amplify 2024 event...2024-09-041h 09
What the Fixed Ops?! (WTF?!)Legion Force Founder, Melissa Rimoldi - What the Fixed Ops?! Full Episode!With 30+ years of experience in a variety of different departments, Melissa Rimoldi has a wealth of automotive knowledge to share. And she does it as a consultant supreme at Legion Force, a company providing optimization for OEM, franchise dealers, suppliers and many more. A veteran of of the business since 1992, Melissa relates her experiences as a woman in an industry with very few, how she made an impact as she accumulated experience and how she thinks the industry can improve in the near term.Global Dealer Solutions has a network of high-performance providers offering proven products and services...2024-09-0355 minWhat the Fixed Ops?! (WTF?!)Good Cybersecurity is WAY Cheaper Than a Ransom Hack! - #automotive #training #shortsWhat are the real world costs of appropriate corporate cybersecurity and what considerations go in to it? Black Breach CEO Justin Shanken explains.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing...2024-08-3000 minWhat the Fixed Ops?! (WTF?!)What are the Long Term Affects of the CDK Hack? - #automotive #training #shortsHow will the ransomware hack on CDK change the way vendor management is regulated and controlled? Justin Shanken from Black Breach has some theories.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to...2024-08-2900 minWhat the Fixed Ops?! (WTF?!)The Best Cyber Defense is a Good Cyber Offense - #automotive #training #shortsJustin Shanken explains the perils of poor planning for corporate cybercrime.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow...2024-08-2800 minWhat the Fixed Ops?! (WTF?!)How Hackers Double Dip - #automotive #training #shortsEven when a cyber criminal is "honorable" and returns data after a ransom has been paid...it is often not the end of the ordeal, as Justin Shanken explains.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and...2024-08-2701 minWhat the Fixed Ops?! (WTF?!)Is Hacking...Personal? That Depends... - #automotive #training #shortsWhat motivates hackers? Is it money? Is it personal? Is it something else? Justin Shanken of Black Breach explains.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the...2024-08-2601 minWhat the Fixed Ops?! (WTF?!)Where are Cyber Attacks Coming From? - #automotive #training #shortsThough cyber attacks can originate from many places, there are a few global hot spots for this particular criminality. Justin Shanken of Black Breach identifies the most predominant areas.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and...2024-08-2300 minWhat the Fixed Ops?! (WTF?!)"This is a Business Just Like a Dealership" - #automotive #training #shortsWith AI and bots dominating so much of the public discussion, one could be forgiven for believing that hackers are simply bots or programs hunting for data. Not the case, says Black Breach CEO Justin Shanken.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network...2024-08-2100 minWhat the Fixed Ops?! (WTF?!)Black Breach: A Cybersecurity Origin Story - #automotive #training #shortsCEO Justin Shanken shares his story and how it led him to start Black Breach.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in...2024-08-2001 minInteliChek Presents: The Multi-Point Inspection Podcast39:What Every Dealership & Consumer Should Know About EVs w/Bruno Lucarelli of EV Safety Inc.Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Bruno Lucarelli, the managing partner of EV Safety Inc., discusses the importance of fire safety in the electric vehicle (EV) i...2024-08-2031 minInteliChek Presents: The Multi-Point Inspection Podcast39.UNCUT:What Every Dealership & Consumer Should Know About EVs w/Bruno Lucarelli of EV Safety Inc.Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Bruno Lucarelli, the managing partner of EV Safety Inc., discusses the importance of fire safety in the electric vehicle (EV) i...2024-08-2057 minWhat the Fixed Ops?! (WTF?!)Black Breach CEO Justin Shanken - What the Fixed Ops?! Full Episode!Cybersecurity is taking on a larger role in all of our lives, with companies big and small being targeted. In light of this summer's epic ransomware hack of CDK and its effect on auto dealers around the country, we are talking with Black Breach CEO, Justin Shanken. How big does a company need to be to worry about cybersecurity? How are hackers getting access to so much sensitive data in the first place? Justin has answers! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering t...2024-08-1940 minWhat the Fixed Ops?! (WTF?!)"Necessity is the Mother of Invention"- #automotive #training #shortsCovid and the ensuing quarantines were tragic, no matter how you look at it. And, though we would all erase it from every happening if we could,, Joe Gibson of InteliChek reflects on the forced creativity of those moments and how it led to innovation in the workforce and automotive.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source...2024-08-1600 minWhat the Fixed Ops?! (WTF?!)Remember When We Had to Pretend We Didn't Work from Home?- #automotive #training #shortsMelissa Marlatt of InteliChek reflects back on the pre-Covid days before remote work was a normal way to engage.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the...2024-08-1500 minWhat the Fixed Ops?! (WTF?!)One of the Most Overlooked Value Points in a Dealership is... - #automotive #training #shortsPrice and location are two of the most essential value points a dealership can provide. But there are others. Joe Gibson from InteliChek identifies one that almost always goes overlooked!Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products...2024-08-1400 minWhat the Fixed Ops?! (WTF?!)What IS Value in Automotive? - #automotive #training #shortsWhat is Value? Well obviously it's...um....well it's...huh...here's Joe Gibson from InteliChek to tell you about value in auto dealerships!Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing...2024-08-1300 minWhat the Fixed Ops?! (WTF?!)"It Makes Me Cringe" - Are You Promoting Your Service Specials on Social?! - #automotive #shortsMelissa Marlatt talks about social media and how dealerships do or don't use it to market their service specials.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the...2024-08-1200 minWhat the Fixed Ops?! (WTF?!)Have You Found Your Brand Voice Yet? - #automotive #training #shortsJoe Gibson of InteliChek talks about how dealerships are finally learning how harness social media as a means to connect (and stay connected) with their clients. Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are c...2024-08-0900 minWhat the Fixed Ops?! (WTF?!)This is THEE Most Frustrating Myth about Fixed Operations - #automotive #training #shortsInteliChek COO Melissa Marlatt speaks about one of the main myths that the company was created to dispel.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most...2024-08-0800 minWhat the Fixed Ops?! (WTF?!)How Do You Avoid Selling Too Low? - #automotive #training #shortsHow can you maximize profits and still provide savings to your clients? Joe Gibson from InteliChek explains.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective...2024-08-0700 minWhat the Fixed Ops?! (WTF?!)How Do You Compete if You Don't Know Your Competition?! - #automotive #training #shortsJoe Gibson from InteliCheck explains why it is SO important to understand your local competition in order to set effective pricing strategies.Do you know how your service prices compare to the local average? Do you know how your advisor's are handling calls with your customers? With InteliChek reports, you can learn it all and maximize your place in the market! Check them out at http://intelichek.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2024Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers...2024-08-0601 minInteliChek Presents: The Multi-Point Inspection Podcast38:UNCUT:Soft Skills-The Key To Technician Success w/Chris Craig of RockEDWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, Chris Craig, an expert in the automotive industry, discusses the qualities and skills that make a techn...2024-08-061h 12InteliChek Presents: The Multi-Point Inspection Podcast38:Soft Skills-The Key To Technician Success w/Chris Craig of RockEDWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, Chris Craig, an expert in the automotive industry, discusses the qualities and skills that make a techn...2024-08-0638 minWhat the Fixed Ops?! (WTF?!)Joe Gibson & Melissa Marlatt from InteliCheck - What the Fixed Ops?! Full Episode!We are talking with Joe Gibson and Melissa Marlatt of InteliChek about their incredible product and the importance of competitive data analysis. We delve deep in to the importance of service marketing and how it gives potential clients an opportunity to be won over and build trust. This is a great conversation with a plethora of useful facts that can help any dealership level up! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule y...2024-08-0551 minInteliChek Presents: The Multi-Point Inspection Podcast37. UNCUT After The CDK Moment: A Discussion About Data Literacy w/Tim Hayden, CEO of Brain+Trust PartnersWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary The conversation discusses the recent CDK cyber attack and its implications for data governance and cybersecurity in the retail auto...2024-07-1738 minInteliChek Presents: The Multi-Point Inspection Podcast37: After The CDK Moment: A Discussion About Data Literacy w/Tim Hayden, CEO of Brain+Trust PartnersWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary The conversation discusses the recent CDK cyber attack and its implications for data governance and cybersecurity in the retail autom...2024-07-1722 minInteliChek Presents: The Multi-Point Inspection Podcast36.UNCUT:A Look Into The REPAIR ACT & The SMART ACT With Tom Kline & Ed RobertsWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this episode, Brandon, Ed, and Tom discuss the Right to Repair Act and its implications for dealerships. They explor...2024-07-0951 minInteliChek Presents: The Multi-Point Inspection Podcast36. A Look Into The REPAIR ACT & The SMART ACT With Tom Kline & Ed RobertsWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this episode, Brandon, Ed, and Tom discuss the Right to Repair Act and its implications for dealerships. They explor...2024-07-0933 minInteliChek Presents: The Multi-Point Inspection Podcast35: The Amazonification Of The Dealership Parts Department w/Ibrahim Mesbah of RevolutionPartsWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Ibrahim Mesbah, the co-founder and CEO of Revolution Parts, discusses his background and the mission of his company. Revolution Parts...2024-06-2525 minInteliChek Presents: The Multi-Point Inspection Podcast35:UNCUT: The Amazonification Of The Dealership Parts Department w/Ibrahim Mesbah of RevolutionPartsWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Ibrahim Mesbah, the co-founder and CEO of Revolution Parts, discusses his background and the mission of his company. Revolution Parts...2024-06-2539 minInteliChek Presents: The Multi-Point Inspection Podcast34:UNCUT:Just Dropped In To See What Condition My Recondition Was In with Randy Kobat of Repair OnDemandWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Randy Kobat, President of Repair OnDemand, discusses the automotive industry, the role of Repair OnDemand, and the impact of COVID...2024-06-1146 minInteliChek Presents: The Multi-Point Inspection Podcast34: Just Dropped In To See What Condition My Recondition Was In with Randy Kobat of Repair OnDemandWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Randy Kobat, President of Repair OnDemand, discusses the automotive industry, the role of Repair OnDemand, and the impact of COVID...2024-06-1124 minInteliChek Presents: The Multi-Point Inspection PodcastEp.33:UNCUT: Journalism Isn't Dead-With Dan Shine, Senior Editor at Automotive NewsWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Dan Shine, Senior Editor at Automotive News, discusses his background in journalism and the evolution of the newspaper industry. He sh...2024-05-2841 minInteliChek Presents: The Multi-Point Inspection PodcastEp.33: Journalism Isn't Dead-With Dan Shine, Senior Editor at Automotive NewsWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Dan Shine, Senior Editor at Automotive News, discusses his background in journalism and the evolution of the newspaper industry. He sh...2024-05-2823 minInteliChek Presents: The Multi-Point Inspection PodcastEp.32 UNCUT-You're Never Too Big To Do The Right Thing With Arnold Gacita of Petra Automotive ProductsWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Arnold Gacita, President and CEO of Petra Automotive Products, shares his journey in the automotive aftermarket industry and the foundi...2024-05-1455 minInteliChek Presents: The Multi-Point Inspection PodcastEp.32-You're Never Too Big To Do The Right Thing With Arnold Gacita of Petra Automotive ProductsWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Arnold Gacita, President and CEO of Petra Automotive Products, shares his journey in the automotive aftermarket industry and the foundi...2024-05-1432 minInteliChek Presents: The Multi-Point Inspection PodcastEp.31 From Art To Auto: Challenging The Status Quo with Sarah Vantine, VP of Fixed Ops RoundtableWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Sarah Vantine shares her journey from pursuing a career in the arts to entering the automotive industry as a car sal...2024-04-3037 minInteliChek Presents: The Multi-Point Inspection PodcastEp.31 UNCUT-From Art To Auto: Challenging The Status Quo with Sarah Vantine, VP of Fixed Ops RoundtableWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Sarah Vantine shares her journey from pursuing a career in the arts to entering the automotive industry as a car sal...2024-04-3052 minInteliChek Presents: The Multi-Point Inspection PodcastEp.30-SPECIAL REPORT: The State Of Autonomous Vehicles With Chris Piche of Smarter AIWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. With one look at Chris Piche's résumé, it becomes apparent that his thoughts on this technology should be heard. He has...2024-04-0935 minInteliChek Presents: The Multi-Point Inspection PodcastEp.30:UNCUT-SPECIAL REPORT: The State Of Autonomous Vehicles With Chris Piche of Smarter AIWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. With one look at Chris Piche's résumé, it becomes apparent that his thoughts on this technology should be heard. He has...2024-04-0944 minInteliChek Presents: The Multi-Point Inspection PodcastEp.29-Using Mobile Repair & Pickup/Delivery As A Strategy For Retention & Loyalty w/Bob Gower of Traver ConnectUsing Mobile Repair & Pickup/Delivery As A Strategy For Retention & Loyalty w/Bob Gower of Traver Connect Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. When you hear the te...2024-04-0236 minInteliChek Presents: The Multi-Point Inspection PodcastEp.29-UNCUT-Using Mobile Repair & Pickup/Delivery As A Strategy For Retention & Loyalty w/Bob Gower of Traver ConnectUsing Mobile Repair & Pickup/Delivery As A Strategy For Retention & Loyalty w/Bob Gower of Traver Connect Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. When you hear the te...2024-04-021h 03InteliChek Presents: The Multi-Point Inspection PodcastEp.28-Right Moves: How A Change In Scenery Led To Helping A Legacy Dealership Up Their Customer Convenience w/Richard Lupo at Apple Tree Honda/AcuraWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. For Richard Lupo, the Asheville area of Western North Carolina started out as a great place for he and his famil...2024-03-1933 minInteliChek Presents: The Multi-Point Inspection PodcastEp.28-UNCUT-Right Moves: How A Change In Scenery Led To Helping A Legacy Dealership Up Their Customer Convenience w/Richard Lupo at Apple Tree Honda/AcuraWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. For Richard Lupo, the Asheville area of Western North Carolina started out as a great place for he and his famil...2024-03-1959 minInteliChek Presents: The Multi-Point Inspection PodcastEp.27:An Attention To Detail & Training Without Disruption: Meet Visperio (With Tom Fennen & Kyle Newsom)Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. When Tom Fennen, Kyle Newsom and Vic Keller launched Visperio in December of last year, they did so, realizing that the t...2024-03-0544 min
InteliChek Presents: The Multi-Point Inspection PodcastEp.27 UNCUT:An Attention To Detail & Training Without Disruption: Meet Visperio (With Tom Fennen & Kyle Newsom)Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. When Tom Fennen, Kyle Newsom and Vic Keller launched Visperio in December of last year, they did so, realizing that the t...2024-03-051h 06InteliChek Presents: The Multi-Point Inspection Podcast26.Creative Ways to Boost Customer Retention in the Service Department-An Audio Companion To An Article Written By AJ HolstWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. I LOVE the written word. And I love mixing media involving the written word. One of my favorite collaborations happened last...2024-02-2039 minInteliChek Presents: The Multi-Point Inspection Podcast25.How Jami Alexander Employs Servant Leadership To Produce Extraordinary GrowthWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. If you've noticed a trend in previous episodes of The Multi-Point Inspection Podcast in the approach our guests have taken as...2024-02-0628 minInteliChek Presents: The Multi-Point Inspection Podcast24.How Russell B. Hill's Burning Bush Experience Sent Him On A Path To Success With Fixed Ops MarketingWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. At the time of this episode's production, I was in the middle of re-watching my favorite television show of all time...2024-01-2532 minInteliChek Presents: The Multi-Point Inspection Podcast23.Get In The Business Of Getting Back Our Business-With April Simmons of Horne Auto GroupWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. After 2020, it became apparent to many that more emphasis needed to be placed on the fixed-ops side of dealerships. After Covid-1...2024-01-1627 minInteliChek Presents: The Multi-Point Inspection Podcast22.How Doing Well & Doing Good Aren't Mutually Exclusive With Joshua Taylor From Wrench Turners OnlineWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Most of us have an innate desire to do well when it comes to our vocation. We might start down a caree...2024-01-0439 minInteliChek Presents: The Multi-Point Inspection PodcastEp.21: The Multi-Point Inspection Podcast & Dealer Marketing Magazine's Special Report: A Look At 2024-The Year Of The Better Customer Experience The Multi-Point Inspection Podcast teamed up with Dealer Marketing Magazine's Expert Panelists Owen Moon, Tom Kline, Laurie Halter and Sarah Vantine to discuss what might be in store for dealerships and fixed-ops departments in 2024. 2024: The Year Of The Better Customer Experience What We Talk About: The Year Of The Teenager Training For All Departments To Ensure Better Overall Customer Experience Pickup & Delivery Services Direct To Consumer Increasing Regulatory Enforcement Against Dealerships Days Wait Final Thoughts On 2024 Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series...2023-12-2048 minInteliChek Presents: The Multi-Point Inspection Podcast20. How Scratching An Itch Led To Better Communication In The Service Department-A Conversation With Joe Shaker From TruVideoTired of all talk and no action from marketing gurus, Joe Shaker (Shaker Auto Group)decided to execute on buzzwords such as "Transparency" "Authenticity" and "Meeting The Customers Where They Are" and co-created TruVideo. TruVideo gives customers a front row seat to the service bay by allowing technicians to film and document the actions being taken on a vehicle. What We Talk About: Scratching Your Own Itch Joe's Background & Impetus For TruVideo Customers Want & Respond To Video Building Internal Trust/Co-Decision Maker/Advisors Watering Down Recs Beta Testing w/Customers/Techs Video Keeps Everyone Honest/Popcorn Trail Helps Train Advisor w...2023-12-0637 minInteliChek Presents: The Multi-Point Inspection Podcast19. How David Swan's Passion & Creative Spirit Lives On-A Conversation With InteliChek's Melissa Marlatt & Joe GibsonDavid Swan founded InteliChek over 26 years ago. With an innovative imagination, passion for the automobile industry and a limitless creative spirit, David shaped InteliChek into the industry leader for the fixed-ops community within dealerships. With David's passing earlier this year, I caught up with Melissa Marlatt and Joe Gibson to discuss how David's spirit lives on within InteliChek and how the template he created is being used to move the company forward in the 21st Century What We Talk About: How An Upwork Job Posting Led To The Multi-Point Inspection Podcast David's Amazing Creativity History of InteliChek & What It's Become Wh...2023-11-2731 min
InteliChek Presents: The Multi-Point Inspection Podcast18.Ed Robert's Endless Journey To Effective Leadership: A Look At Mile OneEd Roberts went from being homeless to COO of Bozard Ford-Lincoln to Author in a span of thirty years. He tells his story in this fascinating episode of The Multi-Point Inspection Podcast. Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on yo...2023-10-1726 minInteliChek Presents: The Multi-Point Inspection Podcast17. From Aerosmith To AI: Corey Smith On Breeding A Culture Of Excellence In Your DealershipCorey Smith, National Fixed Ops Training Manager for APCO Holdings, LLC (And the producer/host of the Fixed Ops 5 Podcast ) started his career in radio, interviewing the likes of Aerosmith and introducing Garth Brooks on stage. Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show o...2023-09-2626 min
The PartsEdge Podcast with Kaylee FelioJoe Gibson: Stepping Beyond Comfort in the DealershipThis episode wouldn’t be possible without the hard work of our team and is powered by PartsEdge: Revolutionizing dealership parts inventory profitability, PartsEdge offers proven strategies that can boost parts sales by an impressive 20%, all while reducing idle inventory. If you're looking to optimize your parts management, visit www.partsedge.com.
Exclusive Sponsor - Fixed Ops Marketing: Elevate your profitability with Fixed Ops Marketing, a comprehensive marketing solution specializing in viral video marketing and full-service support for service departments. Their services encompass SEO, dealer-branded video content, automation, and social media marketing. Discover how Fixed Ops Marketing ca...2023-09-2227 min
InteliChek Presents: The Multi-Point Inspection Podcast16.Back To The Futurist-Will EVs Save Us? A Conversation with Steve Mitchell (creativeguysteve.com)I stumbled across Steve Mitchell while listening to The Fixed Ops 5 Podcast, where he said that he's trying to be a futurist as much as possible. And after reading many of his articles at creativeguysteve.com that cover everything from Evs to personal freedom to autonomous vehicles, I knew I HAD to have him on The Multi-Point Inspection Podcast. So exactly what is a futurist? Steve Mitchell has been a client, Content Writer, Director of UX, Director of Client Service, Strategist, Creative Director, Writer, Director of Interactive, Endurance Athlete, Photographer, Content Creator and Preacher. You can find his writings at CBT...2023-09-1533 minInteliChek Presents: The Multi-Point Inspection Podcast15. Opening The Lines Of Communication Between The Parts & Service Department-Kaylee Felio From PartsEdge & The Parts Girl PodcastIn the fixed-ops sphere online, one overlooked piece of the puzzle that rarely gets talked about is the parts department and how it relates to everything else in the fixed-ops food chain. But Kaylee Felio is looking to change all that. Kaylee Felio is the Sales And Marketing Director of PartsEdge & the host of The Parts Girl Podcast. What we talk about: *How Kaylee went from Subway to PartsEdge *Who needs PartsEdge? *Why should service managers care about parts? *Fixed Ops Summer Camp Series *On being the face of the company *What the podcast led to-NADA, Ted Ings *Obsolescence *How Pa...2023-08-1717 minInteliChek Presents: The Multi-Point Inspection Podcast14-Replacing Desk Phones In Your Service BDC-A Conversation With Volie Founder & President Scott DavisThere have been a lot of changes going on at The Multi-Point Inspection Podcast. Your host, that’s me, has recently gotten married, went away on honeymoon, moved and changed studios. And in the middle of all this change, I was trying to get my schedule to align with Scott Davis, who is also a busy man. Scott is the Founder & President of Volie. Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your fa...2023-07-3121 minInteliChek Presents: The Multi-Point Inspection PodcastBONUS-Building BlueOval City-An Update On BlueOval City From Somerville, Tn On Tuesday, June 20th, Ford Motor Company hosted Building BlueOval City: An Update From BlueOval City. The event was held at Buckley Carpenter Elementary School in Somerville, Tn in Fayette County. And once again, The Multi-Point Inspection Podcast was on site. Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND I...2023-06-2733 min
InteliChek Presents: The Multi-Point Inspection Podcast13.Taming The Wild West of AI Technology In The Dealership: A Conversation With JD Musick of North Georgia ToyotaIn this first episode of the summer, I wanted to dig a little deeper into how AI Technology is being utilized in the dealership. In Episode 11 of The Multi-Point Inspection Podcast, Ron Overs, the publisher of Fixed-Ops Magazine mentioned the importance of dealerships embracing this new technology. In Episode 12, we learned about how Brooke.ai is helping free up the BDC to make more outbound calls. So it was only fitting that this episode should feature a dealership that is putting these things into action. And to bring all of this full circle, JD Musick, Strategy & BDC Manager at North Geo...2023-06-0929 min
InteliChek Presents: The Multi-Point Inspection Podcast12. Solving The Service Department Phone Dilemma: Meet Brooke.aiThere has been a lot of talk about AI in the news lately. And now it has come to your dealership and service department. Meet Brooke.ai from Proactive Dealer Solutions Brooke.ai is “Automotive’s First Intelligent Digital Voice Assistant.” According to Proactive Dealer Solutions "Hiring Brooke as your Digital Voice Assistant means improved customer satisfaction by steering the most common conversations to a smart assistant who can answer frequently asked questions and schedule service appointments based on customer needs and dealership policies.” I speak with Ashleigh Ellis, Director of Marketing for Proactive Dealer Solutions about Brooke. We talk about: *The...2023-05-2227 min
InteliChek Presents: The Multi-Point Inspection Podcast11. Hot Off The Press! Fixed Ops Magazine Celebrates 20 Years: A Conversation With Ron OversIn this episode, Brandon speaks with Ron Overs, Publisher of Fixed Ops Magazine. We talked about the beginnings of the publication twenty years ago, how the publishing world has changed, and both the challenges and opportunities facing auto dealerships in a post-Covid world. Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media...2023-05-0523 minInteliChek Presents: The Multi-Point Inspection Podcast10.How A Night At The Movies Inspired One Company To Fill A Need To Become A Silent Service Advisor: A Conversation With AutoNetTV’s Bobby Cannon In this episode, Brandon speaks with Bobby Cannon of AutoNetTV about how a night at the movies was the genesis of the company, how AutoNetTV is crucial in this post-Covid era in helping service departments educate their customers as a “Silent Service Advisor,” and how having an in-house production team helps streamline getting the right content to clients. Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable...2023-04-1622 min
InteliChek Presents: The Multi-Point Inspection Podcast9. Ford Pulls Back The Curtain On BlueOval City And Project T3-Behind The ScenesFord Pulls Back The Curtain On BlueOval City and Project T3-Behind The Scenes InteliChek & The Multi-Point Inspection Podcast got a rare look behind the scenes at Ford’s BlueOval City. Brandon hops on a tour bus to report on the progress of the construction. Plus speakers were at the event including Tennessee Governor Bill Lee and Ford President & CEO Jim Farley. Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, inc...2023-04-0327 min
InteliChek Presents: The Multi-Point Inspection Podcast8. Totally Awesome!! Using '80s Pop Culture To Sell Cars: Gwatney Automotive's SUPER Creative Approach To AdvertisingWhat do The Dukes Of Hazzard, G.I. Joe and Rambo have in common with a new car dealership? You are about to find out in Episode 8 of The Multi-Point Inspection Podcast. Scott Romine is Media Director of Gwatney Automotive in Arkansas. And he is a one-man show, doing the work of six people to help market Gwatney Automotive. Scott uses innovative and creative ways to advertise for Gwatney, including coloring books, animated commercial spots and even a radio show that includes celebrities as guests. And if Gwatney Automotive sounds familiar, that’s because we featured them in Ep.5 of MPI, wi...2023-03-1727 minInteliChek Presents: The Multi-Point Inspection PodcastBonus: Does Your Dealership Have What It Takes? Be A Part Of The Podcast! InteliChek 877-827-7273 ext. 450 MPI@InteliChek.com Are you an automotive industry leader? Are you part of a Dealership who thinks outside of the box? Are you finding ways to innovate and drive sales in your service department? If so, we'd love to interview you for our Podcast and share the good news with others in the industry. If you haven't heard already, InteliChek's Multi-Point Inspection Podcast has been sharing success stories and fascinating perspectives on the changing landscape of the automotive industry. In each episode, we highlight industry leaders and speak with them about how they are rising to the occa...2023-03-1002 minInteliChek Presents: The Multi-Point Inspection Podcast7. When The Chips Are Down: Rising New Vehicle Inventories For 2023?Some promising numbers came out in January regarding rising new car inventories. Total U.S. supply of unsold new vehicles was at 1.80 million units at the end of December 2022. This was 715,000 units higher than at the end of December 2021. In this episode, we take a look at why this disruption in the supply chain happened and why it is taking so long to correct. I talk with Jeff Robinson at Allen Samuels Chrysler Dodge Jeep Ram Hyundai who has been in the auto industry since 1978 for some insights. Want to add strategic pricing to your marketing tool box? Go to Inteli...2023-02-2319 minInteliChek Presents: The Multi-Point Inspection PodcastBONUS: Ford Motor Company's BlueOval City Progress Update: Super Bowl SundayTo see the video of the progress, check out our YouTube page. On September 27th, 2021 Ford officially announced BlueOval City to the world...a 5.6 Billion Dollar MegaCampus that will sit on 3,600 acres and will create around 6,000 jobs. The MegaCampus will also house a battery manufacturing facility, thanks to Ford’s joint venture with SK On, a South Korean company. Ford envisions the site to be a sustainable automotive manufacturing ecosystem. The site is located in Haywood County, Tn, near the town of Stanton, about 50 miles east of Memphis. Ford broke ground at the site in September of 2022 and plans to star...2023-02-1603 minInteliChek Presents: The Multi-Point Inspection Podcast6. Electric Vehicles Will Change The Automotive Industry As We Know It? A Look At The NumbersIt seems that everyone is talking EVs these days. Some think this will transform the industry, others just yawn. The truth is that there is a huge push for vehicles to go electric…from governments to auto makers. Are they putting the cart before the horse? In this episode, we look at some market trends with real numbers to try to get a handle on whether this is really a revolution or just hype. Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our prom...2023-01-3115 minInteliChek Presents: The Multi-Point Inspection Podcast5. Facing The Tech Shortage Head-On: Gwatney Chevrolet's Automotive Apprentice Program After stumbling on a Beyond The Wrench episode featuring Jason Olinger from Gwatney Chevrolet, Brandon travels to Jacksonville, Arkansas to learn about the Gwatney Automotive Apprentice Program (GAAP) in person. GAAP employs some out-of-the-box thinking with a tool program separate from the apprentice’s paycheck, pay incentives for mentors and no contracts to trap an apprentice if they decide to go another route. Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable pr...2023-01-1127 minInteliChek Presents: The Multi-Point Inspection Podcast4. 642K Missing Auto Techs By 2024? A Discussion With WrenchWay's Jay GoninenIt is predicted that the number of automotive technician shortages will reach 642,000 by 2024. Why? How? What can we do to stop this? Brandon goes over a recent poll of technicians conducted by WrenchWay and talks to Co-Founder and President of WrenchWay Jay Goninen. Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boa...2023-01-0623 minInteliChek Presents: The Multi-Point Inspection Podcast3. Digital Disruption Hits The Automotive Service Industry: The Rise Of Mobile RepairSilicon Valley has changed how the entire world goes to work. Mobile apps, along with the 2020 pandemic, ushered in the gig economy. Now, the tech sector has its sights on the automobile service industry. Enter the rise of mobile repair. Want to add strategic pricing to your marketing tool box? Go to InteliChek.com or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND Int...2022-12-1523 minInteliChek Presents: The Multi-Point Inspection Podcast2. Ford's $5.6B Investment In EV: Introducing BlueOval CityWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. On September 27th, 2021 Ford Motor Company officially announced BlueOval City to the world—a $5.6 Billion Dollar MegaCampus in conjunction with SK On that...2022-12-0220 minInteliChek Presents: The Multi-Point Inspection Podcast1. Home Growing Our Own TechniciansWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. In the debut episode of The Multi-Point Inspection Podcast from InteliChek, Brandon visits Serra of Jackson, which is a Chevrolet, Cadillac, B...2022-12-0210 minInteliChek Presents: The Multi-Point Inspection PodcastInteliChek Presents: The Multi-Point Inspection PodcastWant to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. The Automotive Industry is rapidly changing. And keeping up with the news and trends is part of the job. Supply Chain...2022-12-0203 min
AutoConverse Mobility Tech & ConnectivityON AIR :: Happy Birthday Nikola Tesla!This week on the Mobility Tech & Connectivity Show it’s Don’t Step on a Bee Day. It’s also Nikola Tesla’s birthday. Happy Birthday Nikola! On the show we welcome Jason Unrau from AutomotiveCopyWriter.com and Katherine Swan from Intelichek which provides mystery shopping and expert analysts for Dealership Service Managers. We briefly discuss Team USA's FIFA Women World Cup Championship, Boeing partnering with Kitty Hawk to produce VOTL passenger drones, and Tesla's secret batter cell lab. > View original live stream on YouTube Get full access to AutoConverse at autoconverse.substack.com/subscribe2019-07-1532 min