Shows
Loan Officer Team Training with Irene DufordThe Power of Authenticity in Social Media with Liz ReeseIn this episode of Loan Officer Team Training, I chat with Liz Reese, a talented loan officer and content creator, about her inspiring journey with personal branding and social media. Liz opens up about the strategies she uses to engage with clients, build strong relationships, and why being vulnerable can be such a powerful part of your brand.We talk about the mindset it takes to succeed in this business and how sharing your personal stories can help you truly connect with your audience. Liz reminds us that success is a marathon, not a sprint, and encourages e...
2025-08-2049 min
Lending LeadershipHow Positive Self Talk Drives Success in Mortgage Lending with Irene DufordWelcome back to Lending Leadership: The Creative Brief, where we dive deep into the real drivers of growth for mortgage professionals, leaders, and their teams.Today, we’re thrilled to bring you a conversation that we’ve been looking forward to for some time. We’re joined by Irene Duford, founder and CEO of Loan Team Training and an experienced coach who has spent decades in the mortgage business crafting high-performing loan teams and helping mortgage professionals master their mindsets. Our chat with Irene isn’t just about the nuts and bolts of mortgage training—it’s about the po...
2025-08-2032 minLoan Officer Team Training with Irene DufordNavigating Marketing in the Age of AI with Christy PessemierIn this episode, I sit down with Christy Pessemier to talk all things copywriting, marketing, and how the landscape is changing—especially with the rise of AI. Christy brings so much wisdom to the table as we dive into why authenticity in your messaging matters now more than ever. We also chat about the StoryBrand framework and how it helps you clearly identify and speak to the problems your clients are really facing.Christy shares her journey into the world of copywriting and why creating a great client experience is at the heart of everything she does. Sh...
2025-08-0652 minLoan Officer Team Training with Irene DufordThe Secret to BREAKTHROUGHS in Life & Business with Chris MedellinThis episode hit different.I sat down with Chris Medellin, and what started as a conversation about branding and business quickly turned into something much deeper. We talked about what it really takes to break through in your life… not just in your career, but in the way you think, move, and show up every day.Chris opened up about the habits that used to hold him back, and the moment he decided to make a real change, from hitting rock bottom to building a brand that’s now leading in the mortgage space. We got...
2025-07-2348 minLoan Officer Team Training with Irene DufordTransforming Mindsets Around Money with Garrett GundersonIn this episode, I had the pleasure of talking with Garrett Gunderson, and what a fun and eye-opening conversation it was! Garrett shares his journey from cleaning cars as a young entrepreneur to becoming a well-known financial educator and author. We dive into how our mindset around money can really shape our lives—and how shifting that mindset can lead to more freedom and peace.Garrett also shares some practical steps for managing finances, why it’s so important to teach kids about money early on, and how he uses humor to make financial education more approachable. We t...
2025-07-0942 minLoan Officer Team Training with Irene DufordBuilding a Strong Mortgage Team Culture with Sam MayIn this episode, I had a great conversation with Sam May, a seasoned Loan Officer from All Western Mortgage. Sam and I talk about something that doesn’t always get enough attention in our industry—vulnerability—and how being real and open can actually strengthen business relationships and team culture. He shares his journey through the ups and downs of the mortgage world and the lessons he’s learned along the way, especially when it comes to hiring the right people and creating a strong, supportive team.We also dive into how important it is to truly understa...
2025-06-251h 00Loan Officer Team Training with Irene DufordStorytelling that Sells (Without Feeling Salesy) with Jessica Van NulandIn this episode of Loan Officer Team Training, I’m joined by the amazing Jessica Van Nuland to talk all about using Instagram as a powerful marketing tool—especially for loan officers. Jessica shares her story of how she got into Instagram coaching and gives some really helpful tips on how to use storytelling, authentic engagement, and creativity to connect with your audience in a way that feels natural and not salesy.We also dive into how to create content that really speaks to people, the importance of verification on social platforms, and how to get past that...
2025-06-1152 minLoan Officer Team Training with Irene DufordThe Power of Customer Experience for Loan Officers with Trevor YorkIn this episode, I sit down with Trevor York—Loan Officer and founder of Lynkspot—for a truly inspiring conversation. Trevor shares his journey through the mortgage industry and talks about how focusing on the customer experience, dialing in your messaging, and using social media effectively can make a huge difference in your business. He walks me through what Lynkspot is all about and how it’s helping loan officers simplify their marketing in one easy-to-use platform.We also chat about mindset, the ups and downs of growing through adversity, and how personal growth plays a big role i...
2025-05-2954 minLoan Officer Team Training with Irene DufordStorytelling that Sells (Without Feeling Salesy) with Jessica van NulandIn this episode, I’m joined by the amazing Jessica Van Nuland to talk all about using Instagram as a powerful marketing tool—especially for loan officers. Jessica shares her story of how she got into Instagram coaching and gives some really helpful tips on how to use storytelling, authentic engagement, and creativity to connect with your audience in a way that feels natural and not salesy.We also dive into how to create content that really speaks to people, the importance of verification on social platforms, and how to get past that perfectionism that can hold us b...
2025-05-2725 min
Loan Officer Team Training with Irene DufordThe Lasting Legacy of Self Talk with Dr. Shad HelmstetterIn this episode, I had the absolute pleasure of talking with Dr. Shad Helmstetter about the powerful role self-talk plays in both personal development and parenting. We explored how the words we say to ourselves, and to our children, can shape confidence, self-esteem, and overall well-being. Dr. Helmstetter shares some fascinating insights into the neuroscience behind self-talk and how it literally programs the brain, for better or worse. Whether you’re a parent or not, this will really hit home.We also talked about how we, as parents and educators, have a responsibility to help kids...
2025-05-1446 minLoan Officer Team Training with Irene DufordTurning Passion into Presence with Neel DhingraJoin me as I have a great conversation with Neel Dhingra, a prominent digital creator, entrepreneur, and mortgage industry leader, the founder and CEO of Forward Academy. He has significantly impacted the real estate and mortgage industries by leveraging content marketing and personal branding to grow his business exponentially. He lives what he teaches.We talk about the power of personal branding and content marketing, how passion can drive your business forward, and what it really takes to create content that connects. Neel shares his journey of working in the mortgage business to be...
2025-04-3059 min
Loan Officer Team Training with Irene DufordLead With Your Stories with Roberto MonacoIn this episode, I sit down with Roberto Monaco for a fun and insightful conversation all about the art of effective communication. We dive into why it’s so important to really understand your audience, how storytelling can create deeper connections, and how love and intentionality can completely transform the way we communicate. Roberto and I also talk about the evolution of video marketing, the value of personal growth, and how self-talk plays a big role in overcoming fear. He shares his journey in building Influencology and what makes his Influence from the Front class so powerful—including the idea...
2025-04-241h 07
The Space Between with Alyson Rixner31: Mindset with Irene DufordIn Episode 31 of The Space Between, Alyson is joined by entrepreneur and mindset mentor Irene Duford for a powerful conversation about the impact of mindset and self-talk. Drawing from her experience in the mortgage industry and personal transformation, Irene shares how shifting internal narratives can unlock growth and clarity in every area of life. Together, they explore the subconscious patterns we inherit from family and society, and how these stories silently shape self-worth and decision-making. With actionable tools to recognize and reframe limiting beliefs, this episode is a reminder that mindset isn’t just a buz...
2025-04-0241 minLoan Officer Team Training with Irene DufordUnlocking Loan Success: The Role of a Loan PartnerIn this episode of Loan Officer Team Training, I have a special guest — my son, Kenny Duford! Kenny’s a loan partner, and we dive into the ins and outs of loan consultations and why having a dedicated loan partner can make all the difference for loan officers. We chat about his transition from banking to brokering, the importance of clear job descriptions, and how our WOW training program helps loan partners sharpen their skills. Kenny also shares his thoughts on creating a strong team culture, tackling call reluctance, and using checklists to keep the loan process running smoothly. Plus...
2025-04-0134 minLoan Officer Team Training with Irene DufordMastering Mortgage Management: Insights from Sophie LapointeIn this episode of Loan Officer Team Training, I chat with Sophie Lapointe , mortgage broker and owner of Urban Pointe Lending. Sophie shares her inspiring journey in the mortgage industry and how she’s built a strong, successful team. We talk about the importance of systems and automation, and how she’s able to step away for personal vacations while her business runs smoothly. Sophie also opens up about her approach to social media marketing, maintaining a growth mindset, and the daily routines that keep her on track. Plus, we dive into the value of training and supporting your team...
2025-03-2542 minLoan Officer Team Training with Irene DufordTech, Teamwork, and Tactics: Kei Kullberg’s Secrets to SuccessIn this episode of the Loan Officer Team Training Podcast, I sit down with Kei Kullberg, a seasoned mortgage professional, to talk about his journey in the industry. We dive into the power of having solid systems and processes, how technology can boost efficiency, and why hiring the right people is key to building a strong team. Kei shares his thoughts on the value of a loan partner, effective marketing strategies (including video content), and the mindset shifts that help overcome fear and self-doubt. He also highlights the importance of self-awareness and delegation in achieving long-term success in the...
2025-03-1839 minLoan Officer Team Training with Irene DufordThe Evolution of Team Structure in Mortgage Business With Spencer StottIn this episode , I interview Spencer Stott, a seasoned Broker/Owner from Utah about the evolution of his team structure and the importance of having a fantastic reliable team in the mortgage business. Spencer shares his journey from working solo to building a successful team that allows him to enjoy more freedom and focus on relationship building. He discusses the roles within his team, the significance of training, and the mindset required for success. Our conversation emphasizes the value of investing in a team and the impact of accountability and a daily success plan to achieve business goals while...
2025-03-1139 minLoan Officer Team Training with Irene DufordIf SOMEBODY Is Doing It, Why Not ME? with Tammy SaulIn this episode, I sit down with Tammy Saul to explore the mindset of success and the power of believing in yourself. Tammy shares her journey in the mortgage industry, overcoming cancer and how adopting the mantra, If somebody is doing it, why not me?, has fueled her growth and achievements. We’ll discuss overcoming self-doubt, setting big goals, and taking the necessary steps to reach them. If you’ve ever wondered what it takes to break through barriers and achieve more, this conversation will inspire you to step up and go after what you want with confidence.Ep...
2025-02-0652 minLoan Officer Team Training with Irene DufordLeadership Matters with Richard SmithIn this episode of Loan Officer Team Training, I talk with Richard Smith, owner & CEO of Remote Assistant Scout, about the importance of strong leadership in remote work environments, especially when it comes to hiring and managing virtual assistants. Richard and I dive into key topics like effective communication, building trust, creating a positive culture, and the step-by-step process of bringing virtual assistants onto your team. He also shares insights from his chapter in the book we co-authored- Leadership Matters, highlighting how great leadership can boost productivity and strengthen team dynamics.If you’ve enjoyed this episode pl...
2024-12-1029 minLoan Officer Team Training with Irene DufordWhat Separates a Good Loan Officer Team from a GREAT Loan Officer TeamIn this solo episode of Loan Officer Team Training, I break down what truly separates a good Loan Officer Team from a GREAT one. We’ll explore the key habits, that elevate top performers in the industry. Today, I share actionable tips to help you take your career to the next level. Whether you’re just starting out or striving to improve, this episode will provide valuable insights to help you stand out as a great loan officer who consistently delivers exceptional results.If you’ve enjoyed this episode please share it with your friends. If you haven’...
2024-11-2611 minLoan Officer Team Training with Irene DufordMasterclass Compilation: Highlights from RJ Baxter, Hamilton Lao, Chelsea Gardner & Kevin BriertonIn this special "Masterclass Compilation" episode of Loan Officer Team Training, I’ve gathered some powerful and insightful moments from my conversations with four exceptional performers in their fields: RJ Baxter, Hamilton Lao, Chelsea Gardner & Kevin Brierton. I am thankful to call each one of these guests a friend and have had the good fortune to coach and or work with them over the years. Their experience and advice is applicable across industries, but for Loan Officers & their teams working in a difficult market they are invaluable. Whether you're new to the series or looking to revisit key lessons, th...
2024-11-1142 minLoan Officer Team Training with Irene DufordLeadership Matters: A Discussion with the AuthorsIn this special bonus episode, I’m sharing a recent discussion I was invited to join with on the Laugh, Lend & Eat Podcast! Host Fobby Naghmi and co-host Ginger Bell invited in guests Joe Wilson, Founder & CEO of SocialCoach, Don Hastings, Founder of Senior Solutions Today, and me, Irene Duford, Founder of Loan Team Training. We dive into the importance of leadership, mentorship, and the power of listening. Each guest brings their unique experience to the table, discussing how leadership is a journey filled with challenges, adaptability, and the constant need for personal development.If you’ve enjo...
2024-10-2838 minLoan Officer Team Training with Irene DufordThe Power of Educating Clients with Mike HajjarIn this episode of Loan Officer Team Training, I’m joined by Mike Hajjar to explore the power of educating clients and how it can transform your business. Mike shares his insights on why taking the time to educate clients about the loan process not only builds trust but also empowers them to make informed decisions. We’ll discuss practical strategies for clear communication, simplifying complex topics, and creating a better client experience. Whether you’re a loan officer or in any client-facing role, this episode will inspire you to embrace education as a key tool for building stronger relati...
2024-10-2241 min
Laugh, Lend and EatLeadership Matters: Joe Wilson, Don Hastings, and Irene Duford on the Power of ListeningEpisode Overview:In this episode of Laugh, Lend, & Eat, host Fobby Naghmi and co-host Ginger Bell are joined by three incredible guests: Joe Wilson, Founder & CEO of SocialCoach, Don Hastings, Founder of Senior Solutions Today, and Irene Duford, Founder of Loan Team Training/Living Your Dreams LLC. The panel dives into the importance of leadership, mentorship, and the power of listening. Each guest brings their unique experience to the table, discussing how leadership is a journey filled with challenges, adaptability, and the constant need for personal development.
Key Themes:
Leadership through Failure...
2024-10-1535 minLoan Officer Team Training with Irene DufordRe-Wire Your Programming: The Power of Positive Self Talk with Irene DufordIn this solo episode, I share a presentation I gave at the 50th Annual NAMB event, where I dive into the transformative power of positive self-talk and how it can help you re-wire your mental programming for success. Drawing on both personal experience and research, I’ll explain how the thoughts we repeat to ourselves shape our mindset, performance, and overall well-being. I’ll share practical techniques for shifting negative self-talk into empowering, positive affirmations that can boost confidence and resilience. Whether you’re looking to overcome self-doubt or simply strengthen your mindset, this episode offers actionable steps to help y...
2024-10-1438 minLoan Officer Team Training with Irene DufordHow Jing Builds a Great Team by Learning the Skill of Hiring the Right PeopleIn this episode, I’m joined by Jing Ren to discuss the intricacies of the hiring process and what it takes to build a successful team. Jing shares her journey of hiring, from identifying the right candidates to fostering an environment where new team members can thrive. We’ll explore the challenges, lessons learned, and key strategies for attracting and retaining top talent. Whether you’re expanding your team or refining your hiring practices, this episode provides practical insights to help you navigate the journey of hiring with confidence and clarity.If you gained something valuable from this e...
2024-10-0847 minLoan Officer Team Training with Irene DufordWe’re Here to Be Helpers with Alyson RixnerIn this episode of Loan Officer Team Training, I sit down with Alyson Rixner to talk about the NAR changes that are affecting homebuyers, sellers, Mortgage Loan Officers and Real Estate Agents. But more broadly, we discuss the core value that drives her work, especially in times of trial or changes: being a helper. Alyson shares how this mindset shapes her approach to leadership, team building, and client relationships, and how it can make a profound impact in the mortgage industry. We’ll discuss the importance of empathy, service, and genuinely caring for others as key elements in...
2024-10-0223 minLoan Officer Team Training with Irene DufordEverybody is Fascinating with Hamilton LaoIn this episode, I’m joined by Hamilton Lao, Business Development Rep for the Jing Mortgage Team, to explore how he’s turned “call reluctance” to “call acceptance” and is helping people everyday by building relationships. Hamilton shares his approach to building relationships and discovering the unique stories behind every client and colleague he meets. We’ll dive into his role on the team, the skills that make him successful, and how seeing the fascinating side of people can open doors in business and beyond. Whether you're looking to strengthen your networking game or better understand the human side of y...
2024-09-241h 01Loan Officer Team Training with Irene DufordMasterclass Compilation: Highlights from René Rodriguez, Tyler Osby, Alyson Rixner and Dr. Shad HelmstetterIn this special "Masterclass Compilation" episode of Loan Officer Team Training, I’ve gathered some of the most powerful and insightful moments from my conversations with four exceptional experts: René Rodriguez, Tyler Osby, Alyson Rixner, and Dr. Shad Helmstetter. Each segment is packed with actionable advice and strategies, covering topics like effective communication, mindset mastery, leadership, and personal development. Whether you're new to the series or looking to revisit key lessons, this episode offers a concentrated dose of wisdom that can elevate your career and personal growth. Tune in to learn from the best and take your skills to the...
2024-09-0241 minLoan Officer Team Training with Irene DufordPassing On Your Knowledge with Ginger BellIn this episode, I sit down with Ginger Bell to discuss the profound impact of using video to share knowledge and build a lasting legacy. Ginger and I explore how Loan Officers, Real Estate Agents, and professionals across industries can harness the power of video to educate, inspire, and connect with their audience and client base. We'll share practical tips for creating engaging content, overcoming the fear of being on camera, and using video as a tool to preserve and pass on your expertise. Whether you're looking to enhance your personal brand or leave a meaningful legacy, t...
2024-08-0537 minLoan Officer Team Training with Irene DufordHarmonies of Hope: An Opportunity to Give BackIn this special episode of Loan Officer Team Training, I’m joined by my grandson, Aaron Christensen, to discuss Harmonies of Hope, an inspiring charity fundraising event benefiting the Grief Center of New Mexico. Aaron shares the heartfelt mission behind the event, which aims to provide support and resources to those coping with loss. We'll delve into the details of the event, including the powerful stories of those who have been helped by the center, and how music and community play a vital role in healing. Join us for an uplifting conversation about making a difference, the importance of co...
2024-07-2925 minLoan Officer Team Training with Irene DufordThe Man Who Saved My Life, Who Might Save Yours: Dr. Russell TeamesIn this heartfelt episode, I share the incredible story of Dr. Russell Teames, the man I genuinely credit for saving my quality of life and who just might save yours as well. We explore his groundbreaking work, his approach to patient care, and the lessons I've learned from my personal experience with him. Dr. Teames discusses his innovative techniques and the importance of holistic health in our high-stress industry. This episode is not just about my journey; it's about the transformative power of exceptional care and how prioritizing your health can lead to professional and personal success for you...
2024-07-2240 minLoan Officer Team Training with Irene DufordThe Five Languages of Appreciation in the WorkplaceIn this solo episode, I delve into "The Five Languages of Appreciation in the Workplace" and how understanding and implementing them can transform your team's dynamics. Drawing from the popular book, I explain each language of appreciation—words of affirmation, acts of service, tangible gifts, quality time, and physical touch—and provide practical examples of how to apply them in a professional setting. By recognizing and valuing your team's unique preferences for appreciation, you can boost morale, enhance productivity, and create a more cohesive and motivated work environment. Join me as I share actionable insights to foster a culture of a...
2024-07-0926 minLoan Officer Team Training with Irene DufordThriving in the Cyclical Loan Industry with Youssef AbdelhalimIn this episode, I have an enlightening conversation with Youssef Abdelhalim about thriving in the ever-changing, cyclical loan industry. Youssef brings his wealth of knowledge and experience to discuss strategies for staying resilient and adaptable through market fluctuations. We’ll cover how to get out of a downward emotional spiral, build systems and processes that make fans out of your clients and bring in referral business no matter what the market is doing. Tune in to gain practical tips and insights that will help you navigate the industry’s ups and downs, ensuring long-term success for you and your team...
2024-07-0240 minLoan Officer Team Training with Irene DufordHow Do You Hire a Great Loan Partner with Irene DufordIn this episode of Loan Officer Team Training, I guide you through the crucial steps of hiring a great Loan Partner. Drawing from my extensive experience as an Originator and Loan Officer Coach, I'll share the key qualities to look for, effective interview techniques, and tips for creating an onboarding process that sets your new team member up for success. Whether you're hiring your first Loan Partner or looking to refine your hiring strategy, this episode offers valuable insights and practical advice to help you find and retain top talent, ensuring your team's success and growth.
2024-06-1719 minLoan Officer Team Training with Irene DufordConsistency Creates Success with Glenn GeraciIn this episode, I sit down with Glenn Geraci to explore the powerful impact of consistency on achieving success in the mortgage industry, and beyond. Glenn shares his expert insights and personal experiences on how maintaining consistent habits, practices, and communication can drive your team toward excellence. We'll discuss actionable strategies to develop and sustain consistency in your daily operations, ensuring long-term growth and success. Tune in to discover how embracing consistency can transform your team's performance and elevate your business to new heights.01:35 - Glenn’s Mindset Pre Coaching03:25 - Overcoming Call Reluctance...
2024-06-1037 minLoan Officer Team Training with Irene DufordNo One Expects Perfect, But We Can Strive for Awesome with Roberto Monaco“In America you can do just about anything you want to do (for a career), so you should love what you do!”Today's guest has had a profound impact on me and my family, and I’m excited to have him on the show. Roberto Monaco is an educator, coach, public speaker and a friend who’s got so much to share with each of you.We open up with the event that brought us together and changed how love is at the center of everything Roberto does, and how Roberto overcomes his own limiting beliefs...
2024-06-0348 minLoan Officer Team Training with Irene DufordThe Structure of a Good Loan Team with Kenny DufordIn this episode, I'm joined by my son, Kenny Duford, to delve into the essentials of building a successful loan team. We'll share insights on the key roles that make up an effective team, how to ensure seamless communication and collaboration, and the strategies we've implemented to foster a culture of excellence. Whether you're just starting to build your team or looking to refine your current structure, this episode is packed with practical tips and real-world examples to help you create a powerhouse team that delivers outstanding results.00:40 - Structuring a Loan Team03:45 - The...
2024-05-2732 minLoan Officer Team Training with Irene DufordBehind the Scenes of NAMB with President Valerie SaundersIn this exciting episode, I have the pleasure of hosting the incredible Valerie Saunders for a chat. We delve into the inner workings of the National Association of Mortgage Brokers, Valerie gives us an insider's perspective, sharing her experiences and insights with warmth and candor. We discuss the mission of NAMB, its impact on the industry, and the opportunities it offers for professional growth. It was a truly enlightening conversation, and I'm confident that our listeners gained a great deal of knowledge about this important organization. Remember, it's all about learning, growing, and succeeding together!Show Resources:
2024-04-2234 minLoan Officer Team Training with Irene DufordBeyond the Method with Michelle BermanIn this episode, we’ve got a fantastic episode for you! My guest is the amazing Michelle Berman, who's been doing wonders helping mortgage officers and real estate agents grow their brands using Instagram. We sit down and dive into Michelle's courses, where she shares her secret sauce on how to leverage the power of Instagram to its fullest. Michelle is a true guru in this field, and her insights are invaluable for anyone looking to give their business a boost. So, get ready to take notes and level up your Instagram game. Trust me, you won't want to mi...
2024-04-1542 minLoan Officer Team Training with Irene DufordNo Excuses with Kevin BriertonWelcome everyone to another exciting episode of Loan Officer Team Training! Today, we're thrilled to have the insightful Kevin Brierton with us. In this episode, Kevin shares his wealth of knowledge on overcoming obstacles in the loan industry. In the end, it’s about more than mortgage though, it’s all about personal growth. So grab your notepads, because there's no excuse for not being prepared to learn something new today! Let's dive in and empower ourselves with knowledge, together.Show Resources:Kevin Brierton-Neo Home Loanshttps://kevinbrierton.com/Kevin's Podcast: https...
2024-04-0849 minLoan Officer Team Training with Irene DufordProcessing the Power of Data with Luke from Angel AIIn this episode of "Loan Officer Team Training," I have a super exciting chat with Luke from Angel AI. We dive deep into the incredible world of data and how it's transforming the mortgage industry and beyond. Luke shares the story behind Angel AI and how it is helping us serve our customers and clients better through the power of data. We also discuss what’s next for this exceptional tool for Real Estate agents and other businesses across industries. So, buckle up for this data-driven ride, because it's going to be a game-changer!Show Resources:ht...
2024-04-0132 min
No Excuse Pro PodcastEpisode 15: Closing Deals, Opening Doors: Transforming Loans into Opportunities with Irene DufordEpisode 15: Closing Deals, Opening Doors - Transforming Loans into Opportunities with Irene DufordIn this captivating episode of the No Excuse Pro Podcast, host Kevin Brierton is thrilled to welcome Irene Duford, the visionary Founder and Owner of Loan Team Training. With over two decades of experience in the mortgage industry and a heart dedicated to coaching top-producing loan originators, Irene has been a beacon of inspiration and success in the financial world. Her journey led her to identify a critical need for specialized training among loan partners, culminating in the creation of Loan Team...
2024-03-2730 minLoan Officer Team Training with Irene DufordBuilding the Plan and the Process with Robert FillyawIn our latest episode, I had a great chat with the amazing Robert Fillyaw. Robert generously gave us an inside look at how his own team operates, sharing the systems and processes they've built to consistently succeed at a high level, even as they continue to grow. If you're looking to create a robust plan and implement effective processes in your own team, this episode is a must-listen. Robert's insights are sure to inspire and guide you on your journey to success.Show Resources:TalkToTheTrainers.comConnect with Robertrfillyaw@hmamortgage...
2024-03-2532 minLoan Officer Team Training with Irene DufordHow to Hire REALLY Great People with Tammy SchneiderIn our latest episode, I had the pleasure of chatting with the incredible Tammy Schneider. Tammy brings a wealth of experience to the table, and she shared her insights on how you, as a Loan Officer, can go from making your first hire to building out a full team. We're talking about creating the exact business and legacy YOU want, not just following someone else's idea of success. Tammy's advice is all about making your dreams a reality, so tune in for a conversation that's sure to help you take your team to the next level.Show...
2024-03-1839 minLoan Officer Team Training with Irene DufordFocus on the Facts, Not Your Feelings with Jen ConleyIn this episode host Irene Duford engages in a riveting conversation with guest Jen Conley. The pair delve into the common pitfalls that Loan Officers encounter, particularly the tendency to make inappropriate comparisons and overlook core business fundamentals. Jen highlights the importance of grounding decisions in factual data rather than personal feelings, a strategy that can help Loan Officers sustain and even expand their business amidst challenging market conditions. This insightful discussion offers valuable advice for professionals looking to navigate the complexities of the loan industry.Get Loan Team Training for YOUR Team: loanteamtraining.com...
2024-03-1138 minLoan Officer Team Training with Irene DufordGetting the Most Out of Your Loan Partner with Kenneth DufordIn the episode of Loan Officer Team Training, host Irene Duford, along with guest Kenneth Duford, delve into practical strategies for loan officers to optimize their teams and partnerships. The discussion focuses on the importance of consistency in business operations, with an emphasis on the application of checklists to ensure that things happen the same way every time! The duo also underscore the significance of fostering strong relationships not only within the team but also with clients and real estate agents. This episode provides loan officers with actionable insights into enhancing their practices and maximizing their impact t...
2024-02-2641 minLoan Officer Team Training with Irene DufordSelling the Problems You Solve with Ginger BellIn this insightful episode of the Loan Officer Team Training Podcast, host Irene Duford is joined by special guest, Ginger Bell, an acclaimed entrepreneur and marketing expert. We delve into Ginger’s innovative theory of edu-marketing. Ginger shares her journey of building a successful company focused on helping business owners implement this unique marketing strategy. Listeners can look forward to gaining a deeper understanding of how to leverage edu-marketing to highlight the solutions their businesses offer as opposed to just their services, ultimately driving growth and customer engagement.Get Loan Team Training for YOUR Team: loanteamtraining.com...
2024-02-1944 minLoan Officer Team Training with Irene DufordMotivation For Marketing with Chelsea GardnerIn this episode, we dive into the world of marketing with special guest Chelsea Gardner. Join Irene and Chelsea as they explore Chelsea's successful marketing business and share valuable tips for business owners looking to expand their presence on social media. From effective strategies to engaging content, this episode is packed with actionable advice to help you grow your business online. Tune in to gain valuable insights and take your social media game to the next level.Get Loan Team Training for YOUR Team: loanteamtraining.comShow highlights:00:30 - It All Started in...
2024-02-1228 min
Mortgage Loan Officer PodcastTransform Your Mindset with Coach Irene Duford – Simple Steps for Fast Results! Episode 102 Welcome to another epic episode of The Mortgage Loan Officer Podcast, with your host, Frank Garay. 🌟🧠 In this enlightening episode of the Mortgage Loan Officer Podcast, we're joined by the mind-shifting guru, Coach Irene Duford. Known for her masterful approach to mindset transformation, Coach Irene is here to share her wisdom and provide practical, easy-to-implement exercises that promise rapid results. If you've been looking to upgrade your mental game and unleash your full potential, this episode is your groove.
2024-01-2519 minLoan Officer Team Training with Irene Duford2024: You Get to Choose with Alyson RixnerIn this episode of the Loan Officer Team Training podcast, host Irene Duford is joined by guest Alyson Rixner to dive into their goal setting for 2024. Together, they emphasize the power of choosing your focus and outlook for the new year. With their expertise in the industry, Irene and Alyson discuss practical strategies to set attainable goals and motivate listeners to make the most of the opportunities ahead. If you're looking for inspiration and guidance on setting your own goals, this episode is a must-listen.Get Loan Team Training for YOUR Team: loanteamtraining.comShow...
2024-01-1037 minLoan Officer Team Training with Irene DufordLeading More People with Passion with Devin Dubuc“The Money Comes With The Job When You Do The Right Things”In this episode of Loan Officer Team Training, hosted by Irene Duford with special guest Devin Dubuc, the focus is on "Leading More People with Passion." Devin shares his personal journey to mortgage team leadership, highlighting the importance of positivity and the positive impact your actions can and do have on others. The discussion revolves around how our everyday actions and habits can lead to significant results. Listeners gain insights into actionable strategies for effective leadership and learn how cultivating daily habits can pave the way...
2023-12-0531 minLoan Officer Team Training with Irene Duford‘Tis the Season to Thank Your Clients“We’re in business because of the people who give us business.”Irene Duford brings a solo message to any business leader across industries about the opportunity before you in the next month. We’re all in a thankful sort of spirit this time of year, and we need to ensure that our clients and customers know just how much we appreciate their business and the relationship we’ve built with them.Don’t miss this opportunity to share that thankful spirit and deepen your connection with everyone who continues to help build your business dreams into...
2023-11-2406 minLoan Officer Team Training with Irene DufordThinking in the Language of Success with Dr. Shad Helmstetter“The brain believes the programs it has that are strongest, it doesn’t make any difference whether they’re true or not.”I am passionate about successful self talk and every class I teach has it. Every person I coach learns about it because it is so impactful when we use the language of success.This week I checked off a bucket list item. I had my long time mentor in Self Talk, Dr. Shad Helmstetter, from the Self Talk Institute as a guest. His book, "What to Say When You Talk to Yourself." changed the trajectory...
2023-11-131h 00Loan Officer Team Training with Irene DufordAdapt and Overcome with Valerie SaundersIn this episode, I'm joined by Valerie Saunders, President of NAMB (National Association of Mortgage Brokers). Valerie is a dynamic individual and a self-described "overachieving volunteer". We discuss her own career journey, as well as the many things NAMB offers its members and the industry at large.If you want to attend NAMB Focus 2024 this January, remember to use promo code FOCUS24 for free registration to the event in Kissimmee, FL. https://namb.org/focus/Contact Valerie: president@namb.orgIf you’ve enjoyed this episode please leave us a 5 star review, share it...
2023-10-2550 minLoan Officer Team Training with Irene DufordThey’re Not Just PAST Clients with Irene DufordIn this solo episode, we discuss contacting your past clients to ensure they’re not JUST past clients, but current and future clients as well as endless sources of referrals.We start discussing the quarterly method and the best ways to frame the conversation. We also discuss the necessity of ASKING for the referral, remember the client is always on your mind but you are not always on their mind.If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and...
2023-10-1712 minLoan Officer Team Training with Irene DufordFeel the Fear and Do it Anyway“Great Salespeople know that they’re blessing people.” Irene Duford is the guest this week as we share a previously recorded conversation with the hosts of Loan Officer Success, Mike Cardascia and Erica Homefield. We do a deep dive into what coaching looks like for me. We discuss how I coach on things like: the one thing you need to tweak to get more business, how to effectively better your mindset, and how I help my clients build a team. Tune in to hear why coaching might be just what you need to take the next step towards...
2023-10-0324 minLoan Officer Team Training with Irene DufordOvercoming Fear with Jen Conley“As I change, people don’t always like my change. But I gotta be okay with that because I want to be better!”Today's guest is a firecracker and I’m excited to have her back on the show. Jen Conley and I met more than a decade ago, and have grown in the business alongside each other. Jen had me on her podcast just as we were launching this one, and I wanted to share that discussion with you today. Jen and I share our own insights and experiences in overcoming fear in our business and personal...
2023-09-2035 minLoan Officer Team Training with Irene DufordLiving in This Season with Adriana Bates“If something is important to me, it has to be important enough that I prioritize it on my calendar and make it happen.”Adriana Bates is the owner and founder of Clear Mortgage. She’s also a loving wife, mother and a friend I’ve known and coached for years. I’m excited to share her story and insights with you in this episode.We start talking about motivation, discuss the trials of having a young family and harmonizing them with your work life. We discuss a few inspirational books and podcasts, and then learn how to enj...
2023-08-2949 minLoan Officer Team Training with Irene DufordHow to Handle Conflict in Today’s Market with Alyson Rixner“If you go to surgery you certainly don’t want the doctor to be worried about the surgery!”Alyson Rixner is the President of the Orlicki Group, and a good friend who’s got a lot to teach us about process and systems. I’m excited to share her story and insights with you in this episode.We start talking about what your process IS, or should be, talk through how Alyson systematized her own business, and share the simple formula for more sales and better customer service, no matter what industry you are in.If yo...
2023-08-2239 minLoan Officer Team Training with Irene DufordRevisiting The Power of a Loan Partner with Kenny Duford“When you can do things you enjoy doing, you’re going to be happier!”This episode features our first returning guest, Kenny Duford, a Loan Partner for Paul Dolan of the Dolan Mortgage Team. This time our conversation is focused on his career as a Loan Partner, and the impact that position can bring to YOUR business.We start with the decision to MOVE to the position of Loan Partner, the different personalities that lead to different roles in a Loan Officer’s team and then discuss the steps you can take to hire the right pa...
2023-08-1040 minLoan Officer Team Training with Irene DufordTurning Rejection into Relationships with Hamilton LaoHamilton Lao is the Business Development Rep for Jing’s Mortgage Team, as well as a coaching client and friend of mine. I’m excited to share his story and insights with you in this episode.We start talking about his teaching background, his transition to mortgage and how he learned to build reframe rejections as on-ramps for relationships.If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.Get Loan Team Traini...
2023-08-0152 minLoan Officer Team Training with Irene DufordHaving the Right Expectations for Your TeamIn this solo episode, we discuss the key steps to getting your team aligned with your own expectations.We start talking about our own process and the WOW Service Time expectations, the WOW Standards of Tracking the Loan Process and finish up talking about how revisiting these systems can benefit even a seasoned Loan Team.If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.Get Loan Team Training for YOUR Team: lo...
2023-07-2717 minLoan Officer Team Training with Irene DufordThe Process Will Support You with Alyson RixnerAlyson Rixner is the President of the Orlicki Group, and a good friend who’s got a lot to teach us about process and systems. I’m excited to share her story and insights with you in this episode.We start talking about what your process IS, or should be, talk through how Alyson systematized her own business, and share the simple formula for more sales and better customer service, no matter what industry you are in.If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the...
2023-07-1351 minLoan Officer Team Training with Irene DufordHiring the Right Team is Buying Ink to Print $100 Bills with Carl White“When you hire the right people, and train them the right way, it’s like buying ink to print $100 bills.”Carl White is the owner and founder of The Mortgage Marketing Animals and The Freedom Club, as well as a good friend and mentor of mine, who’s got a lot to teach us about process and people. I’m excited to share this discussion with you in this episode.We start by talking about the creation of the Freedom Club, discuss my own training processes and programs as well as the power of positivity in your te...
2023-06-2949 minLoan Officer Team Training with Irene DufordGrowth is What It’s All About with Alyson Rixner“When you make a core change, you want that to impact your life in ALL ways.”Alyson Rixner is the President of the Orlicki Group, and a good friend who’s got a lot to teach us about energy and mindset. I’m excited to share her story and insights with you in this episode.We start by talking about how Alyson is part of a Florida-based business that she manages from Manhattan! We cover her own personal growth, keys to changing your mindset for the better and more.If you’ve enjoyed this episo...
2023-06-201h 16Loan Officer Team Training with Irene Duford“You Really Have to Care To Begin With” with Tom Pessemier“The best money spent is the money you invest in yourself, I think that helps you be better for other people too!”Tom Pessemier is a friend and an award winning Mortgage Officer residing in Richmond, VA, who’s got a lot to teach us about connections and relationships. I’m excited to share his story and insights with you in this episode.We start by talking about how Tom discovered the Mortgage industry, discuss his own passion for helping veterans, and how to ask for referrals from not only realtors but any member of your commu...
2023-06-1353 minLoan Officer Team Training with Irene DufordHow “Because I Wanted To” Became Enough with Tyler Osby”Nothing is as bad or as good as it seems.”Tyler Osby is a friend and a dynamic Mortgage Officer who’s built a HUGE library of client reviews that buoy his online reputation and fuel his business. I’m excited to share his story and insights with you in this episode.We start by talking about how Tyler discovered the Mortgage industry, discuss his own mindset shifts that have led to success and how to build an amazing reputation online that can fuel your own business.If you’ve enjoyed this episode please lea...
2023-05-301h 12Loan Officer Team Training with Irene Duford"Same Way Every Time" SWET'ing the Details with Nikki Hampton - Replay”It’s not just a job, take pride in your work!”Nikki Hampton is a font of information and a firecracker of a person. She and I met when her Loan Officer, Shawn Ireland, sent her for training and we’ve been fast friends since.We start with the importance and power of winning as a team, discuss the steps to keeping a positive mindset and the difference between training your staff and training your staff the RIGHT way.If you’ve enjoyed this episode please leave us a 5 star review, share it with colle...
2023-05-2351 minLoan Officer Team Training with Irene DufordHow to Bring on a New Loan Assistant“Remember, NOW is the time to build systems and processes!”In this episode, I talk through my own experience bringing on a new Loan Assistant, and how YOU can prepare yourself and your team now for a new addition, instead of waiting until you’re facing a necessary replacement.Our discussion starts with our team’s loss, the holes we found were now empty and how we built and have maintained systems to help any new team member reach their potential.00:30 - A Heartbreaking Loss02:09 - What to do now?03:30...
2023-05-1619 minLoan Officer Team Training with Irene DufordBuilding Your Team Virtually with Richard Smith“We don’t want to micromanage but we’ve got to inspect what we expect.”Richard Smith is the Co-Founder of Remote Assistant Scout, a coach, author, speaker and Mortgage Advisor. He’s also a friend and fellow member of Mortgage Marketing Animals. I’m so excited to share his insight and experience with you in this episode.Our discussion starts with Richard’s background in mortgage. We talk about the creation of Remote Assistant Scout and his own early adoption of Virtual Assistants, and the best way to build trust and efficiency with a remote team.
2023-05-0942 minLoan Officer Team Training with Irene DufordHow to Be Busy AND Efficient“Processes create a predictable outcome.”In this solo episode, I discuss the power of S.W.E.T. “Same way every time” to propel you and your team to the next level of success through delighting clients and customers every single time. We’re all busy, but are you being EFFICIENT?If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.Highlights -00:20 - S.W.E.T. - Same Way Every Ti...
2023-05-0215 minLoan Officer Team Training with Irene DufordYou Have a Purpose with Ginger Bell“I call myself a translator, taking the difficult things we have (in the mortgage industry) and make it where it’s easily learned, understandable and it can be transferred to consumers to help them navigate the process.” Ginger Bell is the CEO and Founder of EDUMarketing.com, a skillful educator and good friend. I’m so excited to share her insight and experience with you in this episode.Our discussion starts with Ginger’s background and breadth of experience. We talk about her time with the Dale Carnegie organization, the power of relationships and how to grow thos...
2023-04-2548 minLoan Officer Team Training with Irene DufordMy Advice Makes a Difference with Dave Savage“If we’re trusted, at scale, we’ll kill it! Lenders will kill it, Loan Officers will kill it, Realtors will be successful.”Dave Savage has spent the last three decades in the Mortgage Industry and brings his passion for leveraging technology to this discussion! As the Chief Innovation Officer at Trust Engine and Co-founder of Mortgage Coach, Dave has been helping lenders, Loan Officers and their teams help their clients build wealth and financial freedom through real estate. He’s a friend and an asset to our industry and I’m so happy to have him on the show...
2023-04-1852 minLoan Officer Team Training with Irene DufordRelationships are EVERYTHING with Rachel Tarman“We’re only as good as the feelings we’ve left in other people.”Rachel Tarman is closing loans and opening doors! Rachel is the Business Development Executive for VIP Mortgage in Scottsdale, Arizona and is a great friend. Rachel’s specialty is building and maintaining relationships and that’s the focus of our conversation in this episode.Our discussion starts with Rachel’s origin in the mortgage business. We talk about how Rachel stays recharged in such a people-first business, and we discuss Rachel’s own podcast, The Real Tea with Rachel.If you’ve enjoye...
2023-04-1149 minLoan Officer Team Training with Irene DufordWe are ALL Content Creators with Joel Sharpton“If you own a business. You have to talk about your business.”Joel Sharpton was referred to me as THE expert to help me launch my podcast and I’ve found that to be perfectly true. Joel joins me in this episode to discuss my own podcast launch and experiences, as well as how ANY business owner and especially Mortgage Officers should recognize themselves as content creators in today’s market.Our discussion starts with Joel’s background and love for the podcast medium, we talk about specific ideas for any Loan Officer or team to launch...
2023-04-051h 02Loan Officer Team Training with Irene DufordDiscovering You ARE Good Enough with RJ Baxter”I remember seeing a significant increase in the first 90 days.”RJ Baxter has been a friend for more than a decade and for much of that time, I’ve been his coach as well. Watching his family grow, while he has grown personally and professionally has been a highlight for me, and I’m excited to have him on the show to share his story.Our discussion starts with his experience as one of the Freedom Club’s “Beta Testers”. We cover the goals he had at the start of his coaching & the changes he’s made because o...
2023-03-2832 minLoan Officer Team Training with Irene DufordLearning From a Master with Carl White“You think having an assistant is expensive, but NOT having one is what’s costing you!”Carl White HAD to be my first guest on The Loan Team Training podcast. He and I are GREAT friends and he’s been a wonderful mentor to me in my career, including the very importance of the team you build for yourself, and who you spend time with even when you’re off the clock. In this episode, I replay my very first interview with a little context of my introduction to Carl.Our discussion starts with Loan Officers b...
2023-03-2150 minLoan Officer Team Training with Irene DufordThe Power of a Loan Partner with Kenny Duford“When you can do things you enjoy doing, you’re going to be happier!”This episode features our first returning guest, Kenny Duford, a Loan Partner for Paul Dolan of the Dolan Mortgage Team. This time our conversation is focused on his career as a Loan Partner, and the impact that position can bring to YOUR business.We start with the decision to MOVE to the position of Loan Partner, the different personalities that lead to different roles in a Loan Officer’s team and then discuss the steps you can take to hire the right pa...
2023-03-1439 minLoan Officer Team Training with Irene DufordThree Ways to Reduce Stress as a Loan OfficerIrene Duford gives you a private coaching session in this week’s episode, as we discuss the top three ways to limit your stress as a loan Officer.From making time for your most important activities, utilizing your staff properly to training that staff, Irene has a plan of action for you and your team that can help even out those highs and lows.If you’ve enjoyed this episode please leave us a 5 star review, share it with everyone you know and colleagues or friends in the Mortgage industry who can benefit and visit Loan...
2023-03-0712 minLoan Officer Team Training with Irene DufordIf You Don’t Prepare, You Can’t Climb the Mountain with David HollandDavid Holland is a top loan officer, a friend and colleague who has a TON to share with you today from his own experience building Holland Mortgage. I cannot wait to share this episode with you.We start with David’s origins in his grandparent’s basement, discuss David’s own team and how he put it together, and discuss the necessity of putting the right people in the right place for your business.If you’ve enjoyed this episode please leave us a 5 star review, share it with everyone you know and colleagues or friends...
2023-02-2845 minLoan Officer Team Training with Irene DufordWorking Harder on the Right Things with Youssef Abdelhalim“You can’t implement EVERYTHING you’re learning!” Youssef Abdelhalim is a great Loan Officer, a good man and someone I’ve had the good fortune to coach over the last few years. From 2019 to 2021 he more than doubled his business by training his team and most importantly, changing his own mindset and expectations.We start with Youssef’s background and training, discuss the magic of overcoming limiting beliefs, and the importance of focusing on the RIGHT things, instead of just working harder in general to overcome obstacles and grow your business.If you’ve enjoy...
2023-02-2133 minLoan Officer Team Training with Irene DufordThinking in the Language of Success with Dr. Shad Helmstetter“The brain believes the programs it has that are strongest, it doesn’t make any difference whether they’re true or not.”I am passionate about successful self talk and every class I teach has it. Every person I coach learns about it because it is so impactful when we use the language of success.This week I checked off a bucket list item. I had my long time mentor in Self Talk, Dr. Shad Helmstetter, from the Self Talk Institute as a guest. His book, "What to Say When You Talk to Yourself." changed the trajectory...
2023-02-141h 00Loan Officer Team Training with Irene DufordThe Loan Assistant Mortgage Training Bootcamp with Irene DufordIt’s a solo show this week, as Irene dives deep into the details of her Loan Assistant Mortgage Training Bootcamp. Learn how you and your team can benefit from proper training, systems and the confidence that comes from having that support and foundation.If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.Get Loan Team Training for YOUR Team: loanteamtraining.comShow highlights:00:15 - Have you gotten FORMAL train...
2023-02-0716 minLoan Officer Team Training with Irene DufordThe Reward is in the Consistency with Toni Taylor“You can’t have anything stored in your head or on your desk it’s worthless there. It has to be in the systems.” Toni Taylor is a Coach, an Originator, a Mom a wife and a great friend. Toni and her team at Interconnect Mortgage are killing it and she brings that organizational knowledge to us in this episode. She’s had a big impact on me and I’m so thankful to share her and her message with you all!We start with Toni’s intro to the business, discuss the importance of systems and the...
2023-01-3137 min
Loan Officer SuccessFeel The Fear And Do It Anyways Episode 63 On this episode of Loan Officer Success, hosts Mike Cardascia and Erica Homefield are joined by Irene Duford, a coach here at The Mortgage Marketing Animals. Irene does a deep dive into what coaching looks like to her. She discusses how she coaches on things like: the one thing you need to tweak to get more business, how to effectively better your mindset, and how she helps her clients build a team. Tune in to hear why coaching might be just what you need to take th...
2023-01-2524 minLoan Officer Team Training with Irene DufordSorting the Puzzle Pieces of Team Building with Tammy Schneider‘Any part of the loan business is “hire-out-able”.’Tammy Schneider is a coach and friend whose superpower is hiring, and she's here today to share her secrets with you! Tammy is the co-founder of Mortgage Marketing Animals and the Jelly to Carl White's Peanut Butter. She’s had a big impact on me and I’m so thankful to share her and her message with you all!We start with the creation of Mortgage Marketing Animals, discuss The Freedom Club's system for hiring and the power of putting people in an area of their own genius.
2023-01-2439 minLoan Officer Team Training with Irene DufordUnlocking Your Own Purpose with René Rodriguez“How do you make change on a broad scale that doesn’t destroy people in the process?”René Rodriguez is a speaker, coach and friend who teaches 1000’s of people every year how to bring their own story to life in the work that they do, and the messages they deliver. He’s also a podcast host and best selling author of “Amplify Your Influence” available everywhere now. He’s had a big impact on me and I’m so thankful to share him and his message with you all!We start with habits for success, discuss th...
2023-01-1733 minLoan Officer Team Training with Irene DufordBetter Processes Make Better Businesses with Steve Kyles“Your support staff isn’t a liability they’re a profit center when trained the right way!”Steve Kyles is a partner with Mortgage Marketing Animals, one of the top mortgage coaching programs in the country for Loan Officers as well as a top-producing branch manager at SMP. He is also the host and founder of the energetic and value-packed Loan Officer Leadership Podcast, one of the top podcasts for Loan Officers across the nation. He’s a friend and a fun podcast guest to boot!We start with the power of systems, discuss putting the right...
2023-01-1025 minLoan Officer Team Training with Irene Duford"Same Way Every Time" SWET'ing the Details with Nikki Hampton”It’s not just a job, take pride in your work!”Nikki Hampton is a font of information and a firecracker of a person. She and I met when her Loan Officer, Shawn Ireland, sent her for training and we’ve been fast friends since.We start with the importance and power of winning as a team, discuss the steps to keeping a positive mindset and the difference between training your staff and training your staff the RIGHT way.If you’ve enjoyed this episode please leave us a 5 star review, share it with colle...
2023-01-0347 minLoan Officer Team Training with Irene DufordStop Talking About Things, Let’s Do It with Frank Garay“You can achieve amazing things in this business. If you have a plan, and help, you can do anything!”Frank Garay has been a public voice in the mortgage and real estate space for almost 20 years, and his experience in the industry goes back even further. He’s also full of excitement and one of the best motivators around. He's got so much to share with each of you.We open up talking about “Think Big, Work Small” where Irene first discovered Frank, discuss Frank’s journey into corporate life, and celebrate not having to reinvent the...
2022-12-2745 minLoan Officer Team Training with Irene DufordPlaying “All In” with Dr. Chris Christensen“There’s no way you’re going to achieve much in life without sacrificing something.”Today's guest is a successful dentist and business, a great husband and father and a wonderful son in law to me. Dr. Chris Christensen joins me to discuss his own journey into dentistry and how investing in himself and his team has changed his business for the better. He's got so much to share with each of you.We open up with the story of why Chris chose dentistry, talk about how COVID was a reset for many businesses and how our...
2022-12-2052 minLoan Officer Team Training with Irene DufordNo One Expects Perfect, But We Can Strive for Awesome with Roberto Monaco“In America you can do just about anything you want to do (for a career), so you should love what you do!”Today's guest has had a profound impact on me and my family, and I’m excited to have him on the show. Roberto Monaco is an educator, coach, public speaker and a friend who’s got so much to share with each of you.We open up with the event that brought us together and changed how love is at the center of everything Roberto does, and how Roberto overcomes his own limiting beliefs...
2022-12-1346 minLoan Officer Team Training with Irene DufordDoing What Needs Done with Jen ConleySometimes, it just comes down to doing what needs done.Today's guest is a firecracker and I’m excited to have her on the show. Jen Conley and I met more than a decade ago, and have grown in the business alongside each other. Jen Conley is a great loan officer, a fantastic coach and a resource of great insight for anyone trying to build consistent habits. She's got so much to share with each of you.We open up with what COVID taught us, talk about the power of a team and fantastic customer se...
2022-12-0642 min
Loan Officer UnpluggedOG Irene Duford is helping us with fear!Managing fear is one of our main jobs as a loan officer. Today, Jen and Irene discuss some tips to help with that in this current market.
2022-12-0130 minLoan Officer Team Training with Irene DufordBuilding Relationships with Mary CarrollA real estate agent coaching loan officers on how to build relationships with real estate agents.Today's guest has been a top producer for 27 years, has been a friend for years and I'm excited to talk with her. Mary Carroll is a great realtor, a fantastic coach and capable of impacting people directly and powerfully. She's got so much to share with each of you.We open up with the story of how and why Mary entered coaching, talk about the power of a team and good leaders, and talk about some of our favorite...
2022-11-2940 minLoan Officer Team Training with Irene DufordBuilding Patterns for Success with Kenny Duford“Having a repeatable process, a checklist to use every time is one of the most important details we talk about“My second guest has been a delight to me for years and I’m excited to share him with you all. Kenny Duford is my son and an excellent Loan Partner & Coach in our Traning company. He’s got a natural ability to explain complex concepts simply and I know it’ll come across here in this discussion.We open up with the origin of Kenny’s entry to the business discussing mindset, training and the LoanTeam...
2022-11-2238 minLoan Officer Team Training with Irene Duford“You Are Who You Spend Time With” with Carl White, Mortgage Marketing Animals & The Freedom Club“You think having an assistant is expensive, but NOT having one is what’s costing you!”Carl White HAD to be my first guest on The Loan Team Training podcast. He and I are GREAT friends and he’s been a wonderful mentor to me in my career, including the very importance of the team you build for yourself, and who you spend time with even when you’re off the clock.Our discussion starts with Loan Officers biggest mistake when they hire a team. Bringing in a new person & then leaving them alone! “Here’s your desk, h...
2022-11-1540 minLoan Officer Team Training with Irene DufordIntroduction to Loan Officer Team Training with Irene DufordInterviews with successful loan originators, team members, branch managers and others who have secrets to share to help us all nurture and develop a success mindset.This is a show for Mortgage Industry pros looking to build a successful team, as well as anyone looking to be inspired toward action and success! Irene brings almost 4 decades of experience in the industry to you and your team through this weekly podcast. Subscribe today and share with colleagues who would find value!Get Loan Team Training for YOUR Team: loanteamtraining.com
2022-10-1309 min
Grown Women, Growing WealthEp 14 What can coaching do for you? with Mary Carroll & Irene Duford
If you would like to have the kind of business where you sit on the couch and clients come to you, listen to this episode. Meet the Queen of Self-Talk and The Queen of Database marketing.
Mary’s best advice: love on the people who love you.
For her, that means sending out handwritten notes every week, at least five per day. If that sounds too simple for you, it keeps her closing more than 25 transactions a year, with no marketing. Maybe worth a try?
Irene’s best advice: Build systems that w...
2021-02-091h 00