Shows
BPM360 Podcast - Covering Every AngleFrom Pools to Pinkpop to Process Mining: Wrapping Up BPM360 Season 3 in Style In this sizzling summer finale of BPM360 – Covering Every Angle, Caspar and Russell take a reflective and witty journey through the highlights of Season 3. What began with pool-cleaning confessions and festival weather banter quickly turned into a deep dive into process thinking, change facilitation, and agentic AI. 🧩 Key Takeaways from Season 3: Human-Centric BPM with Mirko Kloppenburg: Empathy, trust, and process models as cultural drivers—on the road and in the boardroom.Academic Legends: From the origin of process mining with Wil van der Aalst to enterprise architecture with Prof. Scheruhn, this seaso...2025-07-0833 min
BPM360 Podcast - Covering Every AngleWorkarounds, Real-World Processes & Renovation Lessons – BPM Gets Personal with Iris Beerepoot Top 5 Takeaways from the Episode: 1. Workarounds Reveal the Real Process Iris’s research shows that deviations from standard procedures—like nurses jotting notes on paper instead of using digital systems—aren’t mistakes, but signals. These workarounds often reflect system limitations, process flaws, or a drive to prioritize what truly matters: patient care. 2. What You See in Data Isn’t Always What Happened Event logs often record what’s entered, not what’s executed. In domains like healthcare or construction, there’s a clear disconnect between reality and s...2025-04-281h 00