Shows
Hoy empieza todo 1Hoy empieza todo - Sección Gourmet: Isabel Ruiz Lara - 24/07/25Selección musical de selección musical de Isabel Ruiz Lara, directora de Tres en la carretera.Escuchar audio2025-07-2457 minHoy empieza todo 1Hoy empieza todo - Sección Gourmet: Isabel Ruiz Lara - 24/07/25Selección musical de selección musical de Isabel Ruiz Lara, directora de Tres en la carretera.Escuchar audio2025-07-2457 min
Reflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión sábado 31 de mayo de 2025. Padre Juan Diego Ruiz Arango.Primera lecturaSo 3, 14-18El rey de Israel, el Señor, está en medio de tiLectura de la profecía de Sofonías.ALÉGRATE hija de Sion, grita de gozo Israel,regocíjate y disfruta con todo tu ser, hija de Jerusalén.El Señor ha revocado tu sentencia,ha expulsado a tu enemigo.El rey de Israel, el Señor,está en medio de ti,no temas mal...2025-06-0207 min
Blog NumismáticoLas leyendas en las monedas de Isabel II | PODCAST #211Isabel II y su madre regente, María Cristina, heredaron una situación verdaderamente complicada cuando falleció Fernando VII en 1833. La Pragmática Sanción de 1830, que permitía heredar el trono de España a Isabel II en vez de a Carlos María Isidro, dio lugar a las guerras carlistas. Fueron éstas unas guerras entre conservadores federalistas y liberales centralistas disfrazadas de guerras dinásticas.2025-05-1419 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión miércoles 26 de marzo de 2025. Padre Juan Diego Ruiz Arango.Primera lectura
Is 7, 10-14; 8, 10b
Miren: la virgen está encinta
Lectura del libro de Isaías.
EN aquellos días, el Señor habló a Ajaz y le dijo:
«Pide un signo al Señor, tu Dios: en lo hondo del abismo
o en lo alto del cielo».
Respondió Ajaz:
«No lo pido, no quiero tentar al Señor».
Entonces dijo Isaías:
«Escucha, casa de David: ¿no les basta cansar a los hombres,
que cansan incluso a mi Dios? Pues el Señor, por su
cuenta, les dará un signo. Miren: la virgen está encinta y
da a luz un hijo, y le pond...2025-03-2707 min
PLANETA DUNAPlaneta Duna 799. Universo «ZURDÓPOLIS» de «ELLAS», con Isabel Ruiz Ruiz + Carmen B. Mikelarena.Llega a nuestro Planeta Duna Carmen B. Mikelarena…
Graduada en Bellas Artes por la Universidad Complutense (2020), además de haber pasado parte de sus estudios en Plymouth (2018) y Berlín (2019). El cómic, el arte textil y la pintura son algunos de los medios con los que trabaja más a menudo.
Su trabajo cuestiona lo cute, el folklore y el uso de nuevas tecnologías y en particular el proyecto becado, E-ANIMAL, traslada la ilustración al ámbito textil, a través de la herramienta Tufting Gun, que permite pintar con hilo.
Además, con Isabel Ruiz Ruiz…
Este año se cumple...2025-03-261h 05PLANETA DUNAPlaneta Duna 799. Universo «ZURDÓPOLIS» de «ELLAS», con Isabel Ruiz Ruiz + Carmen B. Mikelarena.Llega a nuestro Planeta Duna Carmen B. Mikelarena…
Graduada en Bellas Artes por la Universidad Complutense (2020), además de haber pasado parte de sus estudios en Plymouth (2018) y Berlín (2019). El cómic, el arte textil y la pintura son algunos de los medios con los que trabaja más a menudo.
Su trabajo cuestiona lo cute, el folklore y el uso de nuevas tecnologías y en particular el proyecto becado, E-ANIMAL, traslada la ilustración al ámbito textil, a través de la herramienta Tufting Gun, que permite pintar con hilo.
Además, con Isabel Ruiz Ruiz…
Este año se cumple...2025-03-261h 05Reflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión martes 25 de marzo de 2025. Padre Juan Diego Ruiz Arango.Primera lectura
Is 7, 10-14; 8, 10b
Miren: la virgen está encinta
Lectura del libro de Isaías.
EN aquellos días, el Señor habló a Ajaz y le dijo:
«Pide un signo al Señor, tu Dios: en lo hondo del abismo
o en lo alto del cielo».
Respondió Ajaz:
«No lo pido, no quiero tentar al Señor».
Entonces dijo Isaías:
«Escucha, casa de David: ¿no les basta cansar a los hombres,
que cansan incluso a mi Dios? Pues el Señor, por su
cuenta, les dará un signo. Miren: la virgen está encinta y
da a luz un hijo, y le pond...2025-03-2507 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión lunes 23 de diciembre de 2024. Padre Juan Diego Ruiz Arango.Primera lectura
Ml 3, 1-4.23-24
Les envío al profeta Elías, antes de que venga el Día del Señor.
Lectura de la profecía de Malaquías.
ESTO dice el Señor Dios:
«Voy a enviar a mi mensajero para que prepare el camino ante mí. De repente llegará a su santuario el Señor a quien ustedes andan buscando; y el mensajero de la alianza en quien ustedes se regocijan, miren que está llegando, dice el Señor del universo. ¿Quién resistirá el día de su llegada? ¿Quién se mantendrá en pie ante su mirada? Pues es c...2024-12-2307 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión Domingo 22 de diciembre de 2024. Padre Juan Diego Ruiz Arango.Primera lectura
Mi 5, 1-4a
Quiero que salga de ti el que ha de ser jefe de Israel.
Lectura de la profecía de Miqueas
ESTO dice el Señor:
«Belén Efratá,
pequeña entre los clanes de Judá,
de ti voy a sacar
al que ha de gobernar Israel;
sus orígenes son de antaño,
de tiempos inmemoriales.
Por eso, los entregará hasta que dé
a luz la que debe dar a luz,
el resto de sus hermanos volverá
junto con los hijos de Israel.
Se mantendrá firme, pastoreará
con la fuerza del Señor,
con el dominio del nom...2024-12-2207 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión sábado 21 de diciembre de 2024. Padre Juan Diego Ruiz Arango.Primera lectura
Ct 2, 8-14
He aquí mi amado, llega saltando por los montes.
Lectura del libro del Cantar de los Cantares.
¡LA voz de mi amado!
Véanlo, aquí llega,
saltando por los montes,
brincando por las colinas.
Es mi amado un gamo,
parece un cervatillo.
Véanlo parado tras la cerca,
mirando por la ventana,
atisbando por la celosía.
Habla mi amado y me dice:
«Levántate, amada mía,
hermosa mía y ven».
Mira, el invierno ya ha pasado,
las lluvias cesaron, se han ido.
Brotan las flores en el campo,
llega la estación de la poda,
el...2024-12-2108 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión viernes 20 de diciembre de 2024. Padre Juan Diego Ruiz Arango.Primera lectura
Is 7, 10-14
Miren: la virgen está en cinta
Lectura del libro de Isaías
EN aquellos días, el Señor habló a Ajaz y le dijo:
«Pide un signo al Señor, tu Dios: en lo hondo del abismo o en lo alto del cielo».
Respondió Ajaz: «No lo pido, no quiero tentar al Señor».
Entonces dijo Isaías: «Escucha, casa de David: ¿no les basta cansar a los hombres, que cansan incluso a mi Dios?
Pues el Señor, por su cuenta, les dará un signo. Miren: la virgen está encinta y da a luz un hijo, y le pond...2024-12-2008 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión jueves 19 de diciembre de 2024. Padre Juan Diego Ruiz Arango.Primera lectura
Jc 13,2-7.24-25a
El nacimiento de Sansón fue anunciado por el ángel.
Lectura del libro de los Jueces
EN aquellos días, había en Sorá un hombre de estirpe danita, llamado Manoj. Su esposa era estéril y no tenía hijos. El ángel del Señor se apareció a la mujer y le dijo: «Eres estéril y no has engendrado. Pero concebirás y darás a luz un hijo. Ahora, guárdate de beber vino o licor, y no comas nada impuro, pues concebirás y darás a luz un hijo. La navaja no pasa...2024-12-2006 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión jueves 12 de diciembre de 2024. Padre Juan Diego Ruiz Arango.Primera lectura
Is 7,10-14; 8,10
Miren: la virgen está encinta
Lectura del libro de Isaías
EN aquellos días, el Señor habló a Ajaz y le dijo:
«Pide un signo al Señor, tu Dios: en lo hondo del abismo
o en lo alto del cielo».
Respondió Ajaz:
«No lo pido, no quiero tentar al Señor».
Entonces dijo Isaías:
«Escucha, casa de David: ¿no les basta cansar a los hombres,
que cansan incluso a mi Dios? Pues el Señor, por su
cuenta, les dará un signo.
Miren: la virgen está encinta y da a luz un hijo, y le pondrá
...2024-12-1208 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión Domingo 8 de diciembre de 2024. Padre Juan Diego Ruiz Arango.Primera lectura
Gn 3,9-15.20
Victoria sobre la serpiente
Lectura del libro del Génesis
Después que Adán y Eva comieron del fruto prohibido, llamó el Señor Dios a Adán y le preguntó dónde estaba.
Él contestó: «Te sentí venir por el jardín y me dio miedo, porque estoy desnudo. Por eso me escondí».
Dios le preguntó: «¿Y quién te dijo que estabas desnudo? ¿Será que comiste del fruto del árbol del que te prohibí comer?»
El hombre respondió: «La mujer que tú me diste para que me acompañara fue la que me dio de ese árbol, y yo comí»...2024-12-0808 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión lunes 7 de octubre de 2024. Padre Juan Diego Ruiz Arango.Hch 1, 12-14
Se dedicaban a la oración, junto con María, la madre de Jesús
Lectura del libro de los Hechos de los apóstoles
Después de subir Jesús al cielo, los apóstoles se volvieron a Jerusalén, desde el monte que llaman de los Olivos, que dista de Jerusalén lo que se permite caminar en sábado. Llegados a casa, subieron a la sala, donde se alojaban: Pedro, Juan, Santiago, Andrés, Felipe, Tomás, Bartolomé, Mateo, Santiago el de Alfeo, Simón el Celotes y Judas el de Santiago. Todos ellos se dedicaban a la...2024-10-0707 minBlog NumismáticoLas acuñaciones de oro durante el reinado de Isabel II | PODCAST #142El reinado de Isabel II comenzó con cuatro casas de monedas abiertas en la Península: Madrid, Barcelona, Sevilla, Jubia y Segovia. Madrid era la ceca principal y la única que sobrevivió a su reinado acuñando metales preciosos. Pero el devenir de las cuatro fue dispar e irregular. De entrada, Jubia y Segovia no acuñaron más que cobre en época de Isabel II, por lo que no se tratará en este artículo. Sevilla y Barcelona tuvieron sus altibajos, batiendo casi siempre mucho menos metal que Madrid.2024-09-0616 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión jueves 22 de agosto de 2024. Padre Juan Diego Ruiz Arango.Un hijo se nos ha dado
Lectura del libro de Isaías
El pueblo que caminaba en tinieblas
vio una luz grande;
habitaban tierra de sombras,
y una luz les brilló.
Acreciste la alegría,
aumentaste el gozo;
se gozan en tu presencia,
como gozan al segar,
como se alegran
al repartirse el botín.
Porque la vara del opresor,
y el yugo de su carga,
el bastón de su hombro,
los quebrantaste como el día de Madián.
Porque un niño nos ha nacido,
un hijo se nos ha dado:
lleva a hombros el principado,
y es su no...2024-08-2207 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión jueves 15 de agosto de 2024. Padre Juan Diego Ruiz Arango.Primera lectura
Ap 11, 19a; 12, 1. 3-6a. 10ab
Una mujer vestida de sol, y la luna bajo sus pies
Lectura del libro del Apocalipsis
Se abrió en el cielo el santuario de Dios, y apareció en su santuario el arca de su alianza.
Un gran signo apareció en el cielo: una mujer vestida del sol, y la luna bajo sus pies y una corona de doce estrellas sobre su cabeza; y está encinta, y grita con dolores de parto y con el tormento de dar a luz.
Y apareció otro signo en el cielo: un gran dragón rojo que tiene siete...2024-08-1506 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión lunes 24 de junio de 2024. Padre Juan Diego Ruiz Arango.Primera lectura
Is 49, 1-6
Te hago luz de las naciones
Lectura del libro de Isaías
Escuchadme, islas;
atended, pueblos lejanos:
Estaba yo en el vientre, y el Señor me llamó;
en las entrañas maternas, y pronunció mi nombre.
Hizo de mi boca una espada afilada,
me escondió en la sombra de su mano;
me hizo flecha bruñida,
me guardó en su aljaba
y me dijo:
«Tú eres mi siervo,
de quien estoy orgulloso».
Mientras yo pensaba: «En vano me he cansado,
en viento y en nada he gastado mis fuerzas»,
en realidad mi derecho lo llevaba el Señor,
mi...2024-06-2409 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión viernes 31 de mayo de 2024. Padre Juan Diego Ruiz Arango.Primera lectura
So 3, 14-18
El Señor será el rey de Israel, en medio de ti
Lectura de la profecía de Sofonías
Regocíjate, hija de Sión;
grita de júbilo, Israel;
alégrate y gózate de todo corazón, Jerusalén.
El Señor ha cancelado tu condena,
ha expulsado a tus enemigos.
El Señor será el rey de Israel,
en medio de ti, y ya no temerás.
Aquel día dirán a Jerusalén:
«No temas, Sión,
no desfallezcan tus manos.
El Señor, tu Dios, en medio de ti,
es un guerrero que sa...2024-05-3108 minReflexiones diarias Padre Juan Diego Ruiz Arango. Medellín. Colombia.Reflexión lunes 8 de abril de 2024. Padre Juan Diego Ruiz Arango.Primera lectura
La virgen está encinta
Lectura del libro de Isaías 7,10-14; 8,10
En aquel tiempo, el Señor habló a Acaz:
-«Pide una señal al Señor, tu Dios: en lo hondo del abismo o en lo alto del cielo.»
Respondió Acaz:
-«No la pido, no quiero tentar al Señor.»
Entonces dijo Dios:
-«Escucha, casa de David: ¿No os basta cansar a los hombres, que cansáis incluso a mi Dios? Pues el Señor, por su cuenta, os dará una señal:
Mirad: la virgen está encinta y da a luz un hijo, y le pondrá por nombr...2024-04-0807 min
Radio Quintanar 107.9Entrevista a Isabel RuizHablamos con Isabel Ruiz en relación a la charla que dará el próximo 15 de marzo "Grandes Olvidadas", en honor a aquellas mujeres que tuvieron parte en la historia y que, por desgracia, no obtuvieron el reconocimiento que merecen.2024-03-1415 min
Radio Miajadas a la cartaEntrevista Isabel Ruiz y Lida Masa sobre la campaña juega MiajadasEl Ayuntamiento pone en marcha la campaña ‘¡Juega Miajadas!’ con los comercios locales para incentivar las compras navideñas en la localidad.
Como si se tratase del popular juego del Monopoly, la Concejalía de Comercio del Ayuntamiento de Miajadas para esta navidad ha diseñado un tablero con 39 comercios del municipios, mientras que los clientes tendrán que hacerse –si realizan compras por valor de más 10 euros, del 12 de diciembre al 8 de enero de 2024- con las tarjetas de “rasca y gana” para conseguir múltiples premios. Hablamos con Isabel Ruiz concejala de comercio y Lidia Masa gerente comercial.2023-12-1122 min
La Librería de Angels FortuneLis Meler entrevista a Paloma Ruiz RománAquí tienes la entrevista a nuestra autora Paloma Ruiz Román con motivo del lanzamiento de su nueva novela «Muchas mierda, Manuela»
Compra la novela en La Librería de Angels Fortune2023-11-3021 min
Radio Miajadas a la cartaEntrevista a Isabel Ruiz sobre la campaña de juguetes 2023Hemos hablado con la concejala de Servicios Sociales en el Ayuntamiento de Miajadas, Isabel Ruiz sobre la campaña de juguetes 2023.2023-11-2108 min
El Refugio de FantasíaInvestigar fantasía en España: Conversación con Isabel ClúaHola :) Continuamos con las entrevistas en las que hablamos sobre el papel de la mujer a lo largo de la historia de la fantasía. En esta ocasión hablamos con Isabel Clúa, profesora e investigadora española con la cual hablamos sobre fantasía en España y el mundo académico y su relación con la fantasía. Gracias por escucharnos. ¡Atrévete a cruzar el umbral!2023-07-0856 min
Sanación Podcast con Javier Ruiz114- Renacer en momento presente - entrevista con Isabel Burgos Gaetan114- Renacer en momento presente - entrevista con Isabel Burgos Gaetan
Para poder vivir mejor es importante aprender a aceptarnos tal y como somos. Mirarnos con compasión. Conectarnos con nuestro niño interior. A vivir y transitar nuestras emociones. A respirar conscientemente cada vez que tengamos que enfrentar una situación difícil. Al final, es bien importante estar agradecidos con todo lo que tenemos.
Isabel es Coach profesional holistico, profesora de yoga y educadora ambiental. Tiene estudios en psicología y en recursos humanos. Para mas informaciónn: ...2023-06-3059 min
Thriving in IntersectionalityLearning to ask for help, leaning on virtual networking, and tips for thriving as an introvert at work with Isabel RuizIn this episode, we talk to Isabel Ruiz, who manages an internal community for a Product and Content team at the cloud-based software company Mews.
Isabel has over 9 years of experience working with industry leaders like Tableau, Intercom, and Pluralsight as a Senior Customer Success Manager; she's a former podcast host of CSM Toolbox as well as a 2021 Top 100 CS Strategist by Success Hacker.
Currently, she mentors with Femme Palette, she's a guild member of The Community Club, and co-chairs the Women ERG at Mews.
In this episode, we discuss:
Isabel’s jo...2023-04-2036 min
Muévete a tu bolaMATB T04E07 - Con Isabel Ruiz 20/11/2022Séptima reunión de amigos de la cuarta temporada de Muévete a tu bola. Con las secciones habituales y la ilustradora Isabel Ruiz como invitada.2022-11-212h 22
ContraportadaPágina 23 - Mujeres del Alma Mía - Isabel AllendeIsabel Angélica Allende Llona (Lima, 2 de agosto de 1942) es una escritora chilena. Periodista, Feminista, Mama, esposa, , amante, amiga, confidente, contandonos sobre personas que han ayudado a comunidades entereras, hasta personas que han estado en contra del aborto, su libro mujeres del alma mia nos llevara a conocer un poco de sus memorias. Tiene al menos 31 libros escritos y la venta total de sus libros alcanza 73 millones de ejemplares y sus obras han sido traducidas a 42 idiomas. Es considerada como la escritora viva más leída del mundo de la lengua española Contraportada: Isabel Allende bucea en su memori...2022-10-181h 21
CSM ToolboxLearning from mistakes with Angela Guedes at Claap | Ep. 18Angela is a Senior Customer Success Leader & Startup Advisor. Passionate about building high performing teams and mentor others to reach their full potential.For the past +8 years, she led and operationalized multiple customer success programs, focused on reducing time to value and increasing business results.She's results-driven and process-oriented. And values authenticity, direct communication, and grit.How to contact Angelahttps://www.linkedin.com/in/angelaguedes/Claaphttps://www.claap.io/Support the show2022-10-0417 minCSM ToolboxEverything as an experiment with Steffen Hedebrandt at Dreamdata | Ep. 17Steffen is the Co-Founder and CMO at Dream Data, which delivers tools and enables algorithmic decision-making in marketing and sales.Dreamdata is the B2B revenue attribution platform for small to midsize B2B companies seeking to stop the guesswork and build, repeat, and scale success.How to reach Steffenhttps://www.linkedin.com/in/steffenhedebrandt/Find out more about Dreamdata and Revenue Analytics here--------If you enjoy this podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolbox2022-09-2716 minCSM ToolboxSense of community and belonging with Antonia Hellman at Toucan | Ep. 16Antonia is the Co-Founder and CEO of Toucan, the video platform built for networking. She is a recent graduate of Stanford University, having studied Economics and Political Science. Prior to Toucan, her work experience was largely in political campaigning and data science.How to reach Antonia:https://www.tiktok.com/@antoniahellmanhttps://www.toucan.events--------If you enjoy this podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDon’t forget to use the hashtag #CSMToolbox if y...2022-07-2620 minCSM ToolboxLeading from your strengths with Judy Bowers at Strengths Consultancy | Ep. 15Judy is a Work Psychologist with a passion for change and helping individuals and organizations alike thrive. She works as a coach for Strengths Consultancy, where their goal is to provide organizations with the tools and knowledge to implement positive psychology in the workplace. They assist organizations at all levels to focus on strengths rather than weaknesses by assessing their talents using a tool known as Clifton StrengthFinders. www.strengthsconsultancy.nl-------If you enjoy this podcast, please subscribe and leave a review.You can find me on...2022-07-0521 minCSM ToolboxFive hats of a Community Manager with Cèline Riemenschneider at Canva | Ep. 14Cèline Riemenschneider is the Community Lead for Canva Creators, Germany She is also Founder of The Community Mentor and The Community Workademy - an Online Course for Community professionals starting out in the space. Céline on Twitter @celinecommunityThe Community Mentorhttps://workademy.thecommunitymentor.com/-------If you enjoy this podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDon’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or w...2022-06-2820 minCSM ToolboxCreating a movement with Marija Skobe-Pilley at ClickUp | Ep. 13Marija Skobe-Pilley is leading European Customer Success team at the productivity platform ClickUp. She's building and scaling a high-performing and productive success team with the main emphasis on culture, personal and professional wellbeing. She’s a classical musician turned tech. Having spent education years as a music performer and educator, Marija discovered her passion for tech and business after completing her graduate research on using arts to develop business competencies. She realized that the business of the future needs more human touch, and her unique skill set and artistic mindset are in demand.Marij...2022-06-1418 minCSM ToolboxCS Strategy evolution with Kate Neal at Staircase | Ep. 12A Customer Success professional since 2011, Kate has created CS programs from scratch and hired & led teams at 4 different SaaS startups. Passionate about building and scaling relationships, Kate recently joined Staircase AI as Director of Customer Success to help usher in a new era of the CS tech stack - Relationship Intelligence. When she's not in front of her computer, you can find her surfing, creating music, obsessively learning, and cuddling with her cute pitbull, Zen Adieu. -------The Customer Conference - London, UK - JUNE 15-16, 2022The Customer Conference...2022-06-0718 min
User AdoptionInterview with Isabel RuizListen to the User Adoption Podcast interview with Isabel Ruiz
For more information, visit useradoptionpodcast.com
Also, check out CSM Toolbox and inSided.
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Questions?2022-06-0604 minCSM ToolboxUnderstanding customer conversations with Valentina Thörner at Klaus | Ep. 11Valentina Thörner has 10+ years of experience in the customer support industry, from customer facing roles to managing teams, and leading the product development of the customer service quality management platform "Klaus". She currently acts as Empress of Remote & Quality, helping companies to create and adapt quality assurance into the very fabric of how they talk about customer conversations. Previous experiences include leadership roles at companies like Automattic and Yahoo Right Media, as well as the startup space. Originally from Germany, she lives close to Barcelona with her twin preschoolers.Yes, she does wear a tiara.2022-05-2423 minCSM ToolboxA day in the life of a CSM with Ryan Noakes | Ep. 10With 10+ years experience in Customer Service, 6+ years working with SaaS Platforms and most recently 4+ years experience in Customer Success/ CX, Ryan was featured in a report of Customer Success Managers to watch out for in 2022.Throughout his time in Customer Success, he’s picked up skills in Kanban, Scrum, Agile Working, Project Management and Delivery of Face-to-Face Training.Ryan's YouTube channelhttps://www.youtube.com/channel/UC10MZtMrXCKJs7y7YBtbVKw--------The Customer Conference - London, UKJUNE 15-16, 2022The Customer Conference is the leading international in...2022-05-1724 minCSM ToolboxUnlocking customer value with Niclas Ramon Staberg | Ep. 09Over the past decade, Niclas helped build two global SaaS companies, worked with 100+ of the Fortune 500, in 20+ markets.In doing this, Niclas realized that he’s all about building truly customer-centric companies, that can both grow fast and sustainably over time, and create value for all stakeholders - Investors, employees, customers, and communities. His mission is to make the business world Customer-Led.Niclas currently serves as Operating Partner at Verdane Capital--------The Customer Conference - London, UKJUNE 15-16, 2022The Customer Conference is the...2022-05-1018 min
Stories of ESC VolunteersMaría Isabel Ruiz Bonaque | From Spain to PolandOur ESC volunteer Evin Arslan talks with people who participate in ESC projects and she asks about their ESC experiences every month.María Isabel Ruiz Bonaque is from Spain. She went to Sępólno Krajeńskie, a city in Poland, for the ESC project in 2018. She explained her ESC experiences.Music by: AmusicmediaVideo link: https://pixabay.com/tr/music/indie-pop-inspiring-uplifting-folk-3719/This podcast is created by volunteer Evin Arslan within the project “Volunteer t(w)o local community 3.0” The project is financed by the European Solidarity Corps program.2022-04-1508 minCSM ToolboxThe ROI of your product with Emilia Korczynska at Userpilot | Ep. 08Emilia is Head of Marketing at Userpilot and a product marketing enthusiast. She has experience of working with several SaaS businesses as a marketer and a co-founder. Her passion for content marketing, SEO and SaaS products led her to build Userpilot’s whole content ops, hiring system, and documentation from ground up.Userpilothttps://userpilot.com/--------The Customer Conference - London, UKJUNE 15-16, 2022The Customer Conference is the leading international independent Customer Success event for tech and non-tech companies that bring together Customer Success practi...2022-04-1224 min
Sabe Bien Estar Bien02: Body Issues y la industria de la moda con Isabel SesmaPlaticamos con la modelo y activista Isabel Sesma sobre cómo la industria de la moda afecta la autoestima de las mujeres y cómo puede ocasionar problemas de salud mental y trastornos de la conducta alimentaria.2022-03-3033 minCSM ToolboxThe new rules of engagement with Daria Danilina at Salesroom | Ep. 07Daria is the Co-Founder and CCO of Salesroom - a virtual meeting platform enabling Account Executives to build trust with their customers without in-person interactions. Before founding Salesroom, Daria worked in growth-stage investing and salesSalesroomhttps://www.salesroom.com/How to reach Dariahttps://www.linkedin.com/in/dariadanilina/ daria@salesroom.com--------If you enjoy this podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDon’t forget to use the hashtag #CS...2022-03-2924 minCSM ToolboxRemote revolution with Telma Cardona de Castro at Demodesk | Ep. 06For the past 5 years, Telma's been working in client management and conflict mediation as a client advocate.Most of her experience was in financial markets, being her latest experience at Aon, where she managed an extensive portfolio of both large and multinational accounts.She has joined Demodesk 8 months ago with the mission of reinforcing the Success Team and help her team grow its business and designing creative strategies to improve and retain customers.A big part of her day is spent brainstorming and testing out new ideas while building narrow relationships with her clients, so the...2022-03-2210 minCSM ToolboxThe evolution of PLG with Emily González-Cebrián Lombán at Froged | Ep. 05As Co-founder & CEO at Froged, Emily says to work with people and for people is the most valuable lesson.She believes more in the power of cooperation than in competition. A problem-solver and digital strategist with an extensive background in business development in different sectors: software, industrial construction, energy, retail, civil construction.The experience of having lived in countries such as Brazil, Malaysia, France and Spain has leaded me towards a really global mindset and the ability to naturally manage multinational and multidisciplinary teams.Frogedhttps://www.froged.com/2022-03-0815 min
Women in Customer Success Podcast60 - Community-led Growth - Isabel RuizText us your questions and thoughts!In #episode60, Isabel Ruiz, Customer Education Manager at Insided by Gainsight reveals her ideas of customer education and community-led growth.We talk about:✨ career journey✨ customer communities✨ customer education✨ community-led growth✨ career tipsConnect with Isabel:https://www.linkedin.com/in/isabelruiz-community-manager/Check out Isabel's podcast CSM Toolbox: https://podcasts.apple.com/gb/podcast/csm-toolbox/id1561618912*********About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Custom...2022-02-2327 minCSM ToolboxActive listening as a skill with Jurgita Paulauskaite at Tymeshift | Ep. 04Jurgita Paulauskaite is a Lithuanian now spreading roots in sunny Portugal. She started her journey in SaaS companies as an SDR and then discovered the amazing World of CSM. Being a person in the field, tackling onboarding and building relationships, prepared her for the next step, leading a team of CSMs at WFM solution company - Tymeshift. She loves to learn new things every day, to see the 'aha' moment in people's faces when things become clear and make sense. She's a strong advocate that having a team of strong and curious individuals, who can...2022-02-2218 minCSM ToolboxPersistance and health scoring with Philipp Wolf at Custify | Ep. 03As the CEO of Custify, Philipp Wolf helps SaaS businesses deliver great results for customers. After seeing companies spend big money with no systematic approach to customer success, Philipp knew something had to change. He founded Custify to provide a tool that lets agents spend time with clients—instead of organizing CRM data.Custifyhttps://www.custify.com/--------If you enjoy this podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDon’t forget to use the hashtag #CSMT...2022-02-0818 minCSM ToolboxThe Center of Experience with Greg Kihlström | Ep. 02Greg is a best-selling author, speaker, and entrepreneur. He has worked with some of the world’s leading organizations on digital transformation initiatives, customer experience, employee experience, and he also hosts The Agile Brand with Greg Kihlström podcast.---------If you enjoy this podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolbox and don’t forget to use the hashtag #CSMToolbox Connect with Isabel Ruiz https://bit.ly/2NDfOvyJoin our CSM Toolbox LinkedIn page https://www.linkedin.com/company/csmtoolbox/2022-01-2520 minCSM ToolboxA dynamic approach to leadership with Raphael Presberg at Nalia | Ep. 01Raphael is a data scientist and an entrepreneur. He has studied in Paris, New York and Tel Aviv, and worked for Schneider Electric as a data engineer before handling several freelance assignments (risk management data science @Pfizer, fraud detection @IEEE). After going back to Paris, he co-founded Nalia alongside Alexi Tuill.Nalia delivers an early warning system to identify in advance risks of churn and on upsell opportunities. Naliahttps://www.nalia.io/How to contact Raphaelhttps://www.linkedin.com/in/raphael-presberg/2022-01-1117 min
BYPASS17-12-21 Entrevista a Isabel Ruiz con motivo de su nuevo libreo "DENTRO"Volvimos a entrevistar a Isabel Ruiz licenciada en Bellas Artes y diplomada en Dirección de Fotografía es la autora de entre varios libros el de la colección MUJERES por la cual ya paso por nuestro micrófono y la tuvimos al otro lado del mismo para hablarnos se su nueva novela gráfica el libro DENTRO
Novela gráfica que retrata la vida de las presas políticas en las cárceles franquistas.
"imprescindible conocer el periodo de la cruel dictadura franquista para entender sus consecuencias."
No podemos olvidar que sin memoria estamos condenados a repetir la historia2021-12-1635 minCSM ToolboxAuthenticity as a core value with Esben Friis-Jensen at UserFlow | Ep. 31Esben Friis-Jensen is the co-founder and Chief Growth Officer at Userflow, a no-code builder for in-app onboarding and surveys, allowing SaaS businesses to be more product-led. Prior to Userflow, Esben co-founded Cobalt, which today is a 200+ employee company.How to contact Esbenhttps://www.linkedin.com/in/esbenfriisjensen/--------If you enjoy this micro podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDon’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or web app...2021-12-1415 minCSM ToolboxBuilding genuine relationships with Will Stevenson at Onboard | Ep. 30Will Stevenson is the Founder and COO of Onboard - a software built to help companies onboard their customers faster. He has over 10 years of experience building and leading CS and Onboarding teams at high growth B2B SaaS companies. And was recently named one of the Top 100 CS Strategists. How to reach Will:https://onboard.io/will@onboard.io --------If you enjoy this micro podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDon’t forget to use the...2021-11-3019 minCSM ToolboxCopywriting 101 for Customer Success with Ekaterina Howard | Ep. 29Ekaterina Howard helps B2B SaaS startup founders and growth marketers get more traction with research-driven conversion copy — without slowing down their growth initiatives. Ekaterina has worked with clients, such as ClickGUARD, Wonderwerk, Parallax, and Warmly, on website copy, paid traffic funnels, and copy optimization projects (not to mention emails).Find out more about Ekaterina at ekaterinahoward.comOr on LinkedIn: https://www.linkedin.com/in/ekaterinahoward/--------If you enjoy this micro podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDo...2021-11-2319 minCSM ToolboxValue creation with John Henwood at Productboard | Ep. 28This week's episode features John Henwood.John leads the Customer Success team at Productboard while co-leading Vancouver's Customer Success community of 1,500 practitioners. Before joining Productboard, John had more than 10 years experience in Account Management and Customer Success, with nearly 6 years growing Customer Success at Hootsuite, where he ended leading the Enterprise Customer Success group in North America.https://www.productboard.com/How to reach out John:https://www.linkedin.com/in/johnhenwood/ --------If you enjoy this micro podcast, please subscribe and leave a review.2021-11-1614 minCSM ToolboxThe future of work is choice with Lisette Sutherland at Collaboration Superpowers | Ep. 27Lisette Sutherland is the director of Collaboration Superpowers, a company that helps people work together from anywhere through online workshops. She also produces a regular podcast featuring interviews with remote working experts highlighting the challenges and successes of working with virtual teams.Episode 225 “What not to wear when working remotely”https://open.spotify.com/episode/6s6DV270GQEJnbl1IaTesP?si=LYCd5ItjSPeJuxE8dvSH6ACollaboration Superpowershttps://www.collaborationsuperpowers.com/Podcasthttps://lisettesutherland.com/podcasts/From Lisette's toolbox2021-11-0927 minCSM ToolboxEnabling customers in a better way with Puneet Kataria, at CustomerSuccessBox | Ep. 26This week's episode features Puneet Kataria, founder & CEO of CustomerSuccessBox As one of LinkedIn’s top Voices and named 2021 Top 100 CS Strategist, Puneet is deeply passionate about the three product joys:the joy of producing, the joy of selling, and the joy of ownership. In his previous avatar, he was VP at a B2B SaaS company, Kayako, where he inherited 10000+ live accounts and was tasked to plug the leaky bucket. Five years later, that translated into an obsession to fix the leak for every B2B SaaS business, and he started CustomerSuccessBox.Cust...2021-10-2620 minCSM ToolboxBuilding experiences with Ashley Porciuncula at Orbital | Ep. 25This week's episode features Ashley Porciuncula, CEO and co-founder of Orbital.Ashley has over 15 years of experience as a freelance startup consultant and product leader for B2C and B2B clients, ranging from tech startups and bootstrapped ventures to Fortune 500 corporations.Orbital is your always-ready, zero-friction, super-interactive, fun-to-customise, never-seen-anything-like-it-before place to gather.Get your free account at https://orbital.chatFollow Orbital on Twitter@OrbitalChat----------If you enjoy this micro podcast, please subscribe and leave a review.You can...2021-10-1218 minCSM ToolboxProduct Demonstrations tips - Where to start? | Ep. 24“Failing To Prepare Is Preparing To Fail” — Benjamin FranklinEither if it's a presentation or training, sometimes we just need a mental checklist just to make sure that as soon as we hit that meeting link, we are ready to go!The Top 7 Tips for Pulling Off a Great Demo Presentationhttps://www.lifesize.com/en/blog/demo-presentation/Zoom Fatigue & Myths About Hybrid Workinghttps://athenaleaders.com/zoom-fatigue-hybrid-working-myths/What Your Body Language is Saying About You on Videohttps://hopin.com/blog/body-l...2021-09-2804 minCSM ToolboxBuilding culture remotely with Raphael Allstadt at tl;dv | Ep. 23Every month, leaders of their industry share with us their experiences and insights I had the opportunity to talk to Raphael Allstadt, Co-Founder and CEO at tl;dv. As a remote founder, him as his Co-Founder have always been passionate about harmonizing async-first communication and video to reduce our time in meetings, while keeping everyone always on the same page. With tl;dv you can record, transcribe and highlight all meetings to make the most important moments accessible for anyone at any time and right from your favourite platform. https://tldv.io/2021-09-2115 minCSM ToolboxCustomer centric DNA with Ellie Hutton at Dooly | Ep. 22Every month, leaders of their industry share with us their experiences and insights I had the opportunity to talk to Ellie Hutton, Head of Customer Success at Dooly. Ellie is passionate about developing a user first digital strategy and aligning the business around the customer to earn the right to grow.Dooly is the fastest way to update Salesforce, take sales notes, and easily manage all your deals. G2 Rates Dooly #1 Most Loved Sales Engagement Software in Summer 2021 Grid Reporthttps://www.dooly.ai/blog/g2-sales-engagement-software-grid-leader-summer-2021/2021-09-0720 minCSM ToolboxLife is a non stop pitch - Chapter from: Life's a Pitch | Ep. 21BookLife's a pitchHow to sell yourself and your brilliant ideas.By Stephen Bayley and Roger Mavity--------If you enjoy this micro podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDon’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or web app that can help us improve and enhance our customer engagement. Connect with Isabel Ruiz https://bit.ly/2NDfOvyJoin our CSM Toolbox LinkedIn page https://www.linkedin.com/company/csm...2021-08-3104 minCSM ToolboxCustomer community is the new power tool | Ep. 20Building a customer community has been a hot topic and there’s no stopping to it. From community platforms, books, courses, communities about community, you name it!In today’s episode, I talk about Tom Ross’ community manual and how it can inspire your next Customer Advisory Board meeting or if you are setting up a customer community, make sure to download his manual.Tom Ross helps entrepreneurs build highly engaged, awesome communities.Tom RossTom is the founder and CEO at Design Cuts, a community of over 750,000 creatives.Communi...2021-08-2405 minCSM ToolboxCulture of curiosity with Ashley Sachs, Director of Support and Success, Whereby - Ep. 19Every month, I’m featuring a guest to share with us their experiences and provide us with insights from their industry.I had the opportunity to talk to Ashley Sachs, Director of Support and Success at Whereby.Ashley has spent her career working for customer first brands. Recently, she has worked with the team at Whereby to help build a Support and Success experience that reflects the product itself: easy. Her favorite things to nerd out on are leadership principles, work culture, and food. When she isn’t working, you’ll find her soakin...2021-08-1717 minCSM ToolboxLearning leadership in 2 minutes a day with Bunch | Ep. 18Bunchhttps://bunch.ai/Weekly Briefinghttps://weeklybriefing.substack.com/Join their Slack community through this formhttps://bunch-ai.typeform.com/to/HAY4C9Bunch in App Storehttps://apps.apple.com/app/apple-store/id1500872908?mt=8--------If you enjoy this micro podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDon’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or web app that can help us improve and enhance our customer engagement.2021-08-0303 minCSM ToolboxThe road less traveled - Let’s talk about certifications - Ep.17Product Marketing Alliance Customer Advisory Boards Certification, delivered by Bree Bunzel, Head of Global Customer Marketing at Dropbox.https://certified.productmarketingalliance.com/p/customer-advisory-board-certifiedGeneral assemblyhttps://generalassemb.ly/educationOpen book of Customer SuccessUnder >> Resources--------If you enjoy this micro podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDon’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or web app that can help us improve an...2021-07-2704 minCSM ToolboxFrom Marketing with love - A conversation with Remco de Vries at inSided | Ep. 16Every month, I’m featuring a guest to share with us their experiences and provide us with insights from their industry.I had the opportunity to talk to Remco de Vries, VP of Marketing at inSided.During our conversation, Remco and I talk about inSided, what have they learned from Customer feedback, and how Customer Success and Marketing are great partners but at the same time, they can be quite siloed.Also, one of his favourite tools, might surprise you!How to reach Remcohttps://nl.linkedin.com/in/remcodvremco@in...2021-07-2019 minCSM ToolboxNegotiating starts with YOU | Ep. 15Felt really inspired after listening to Alexandra Carter on Clubhouse.Waiting for a copy of her book from my local bookshop.More information on Alexandra Carter and other references to this episode:Alexandra Carterhttps://alexcarterasks.com/Alexandra Carter’s book “Ask for more”https://www.waterstones.com/book/ask-for-more/alexandra-carter/9781471188527Chris Vosshttps://carrotsareorange.com/negotiating-with-kids/--------If you enjoy this micro podcast, please subscribe and leave a review.Find me on Twitter @CSMToolboxDon’t...2021-07-0607 minCSM ToolboxLet's recap and join me on CSM Toolbox this summer | Ep. 14In today’s episode, let’s go down memory lane and do a quick recap with our guests on how they have looked at communities for inspiration and viewed the customer’s journey from their perspective.Join me and let’s reopen that toolbox.And for a chance to be on CSM Toolbox, make sure to follow our LinkedIn Page and you'll find out more soon!https://www.linkedin.com/company/csmtoolboxSupport the show2021-06-2904 minCSM ToolboxThrough the lens of Customer Experience with Dana Alvarenga | Ep.13Every month, I’ll be featuring a guest to share with us their experiences and provide us with insights from their industry.I had the opportunity to talk to Dana Alvarenga, Director of Customer Experience at SlapFive.During our conversation, we talked about skills required for customer facing roles, putting ourselves in the customer's shoes, Slack Communities and how we share our love for Canva. (We are Fanvas!)How to reach Danahttps://www.linkedin.com/in/danaalvarenga/--------If you enjoy this micro podcast, pl...2021-06-2211 minCSM ToolboxLearning from Mentors and Mentees | Ep. 12Are you a mentor?As a mentee, what has been the process you follow when contacting a mentor?What have you learned from your mentees so far?This week, I explored the concept of reciprocal mentoringResourcesSimon Sinek: Why Reciprocity Improves Mentor Mentee Relationshipshttps://youtu.be/NrWg1qy2WNIMentorloop via The Customer Success Networkhttps://customersuccess.network/mentoringCoaching Station with Ronni Gaunhttps://hub.practicalcsm.com/coaching-station/GrowthMentor referral link2021-06-1504 minCSM ToolboxIs my video on? - Working remote but not distant | Ep. 11As a leader, have you found yourself trying to motivate your team to keep their camera on during meetings?Is there an underlying issue, or virtual meetings aren't as engaging as a face to face meeting?Sharing a few ideas and resources I have found in the community.Donuthttps://www.donut.com/Article:Zoom fatigue is real — here’s why video calls are so draining by Libby Sander https://ideas.ted.com/zoom-fatigue-is-real-heres-why-video-calls-are-so-draining/Spot meetingsThe first tool optimized for collaborative walking meetings.http...2021-06-0805 min
Teach Me GoodAttending Julliard (w/ Isabel Hagen)Comedian and Violist Isabel Hagen (@isabelhagen_) got a Bachelor's and Master's from the prestiguous Julliard School. Art and Fernando wonder what it would be like to attend school there and how they would never have been talented enough. Isabel also chats about the school's culture and how it has shaped how she feels about the viola today.2021-06-071h 11CSM ToolboxWhat's in your inbox? Let's talk newsletters | Ep. 10In this week's episode, let's take a look at Customer Success Newsletters.CS Insiderhttps://csinsider.substack.com/The Success Leaguehttps://www.thesuccessleague.io/csblogThe Customer Success Newsletter by Alex Bakula Davishttps://newsletter.alexbakuladavis.com/Turn the Churn by Shelley Davishttps://turnthechurn.com/inSidedhttps://www.insided.com/blogCustomer Uplift by Jon Triggshttps://customeruplift.com/ Success Happy Hour newsletter by Chris Hicken from...2021-06-0103 minCSM ToolboxWhere's my presentation template? Let's Canva | Ep. 09There's nothing like a bit of inspiration in our day-to-day activities.From presentation decks, to LinkedIn posts, infographics and so much more.Canva has got you covered!And if you would like to test out Canva, feel free to use my referral link herehttps://www.canva.com/join/zjl-nsw-zgg--------If you enjoy this micro podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDon’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or we...2021-05-2503 minCSM ToolboxPartnerships at work: Product Management with Shaw Li | Ep. 08Every month, I’ll be featuring a guest to share with us their experiences and provide us with insights from their industry.In this episode, I had the opportunity to talk to Shaw Li.Shaw has 10+ years of product management experience earned working at pre-seed, venture funded, and Fortune 500 companies. He recently led product at Haven Life, an Insurtech startup in NYC. He writes a weekly newsletter, The Elements of Product Management for mid-career Product Managers with templates and practical advice. You can reach him there for product advisor or mentoring. ...2021-05-1810 min