Shows
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.239 音樂人訪問 Artist Interview : Jacq Teh 鄭寶欣【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：琹姐音樂人訪問 Artist Interview : Jacq Teh 鄭寶欣【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：琹姐
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：琹姐
訪問嘉賓：Jacq Teh 鄭寶欣
2024-11-0926 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep. 238 音樂人訪問 Artist Interview : Joyin Wang 王喬尹【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：琹姐音樂人訪問 Artist Interview : Joyin Wang 王喬尹【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：琹姐
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：琹姐
訪問嘉賓：Joyin Wang 王喬尹
2024-11-0926 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.232 音樂人訪問 Artist Interview : Theseus 忒修斯【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Novelle / 魚仔音樂人訪問 Artist Interview : Theseus 忒修斯【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Novelle / 魚仔
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：Novelle / 魚仔
訪問嘉賓：Theseus 忒修斯
Theseus is an indie band from Taiwan, with music spanning pop and folk, aiming to express the unease of post-90s teenagers in Taipei through bilingual lyrics in Mandarin Chinese and Taiwanese.
Named after The Ship of Theseus paradox, Theseus is an up-and-coming band with a philosophical music style. The lyrics convey the restlessness, anxiety and drowning of the youth. Theseus offers a glimmer of hope and excitement in the company of warm layers of guitar and piano melodies, guiding the audience on a voyage into the unknown.
Among the generation marked by loss and defeatism, Theseus serves as the beacon of “companionship” and “warmth” for the youth, becoming the next big...
2024-11-0732 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.227 音樂人訪問 Artist Interview : Scott Hsu 許多藝【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：金仔 / 文井音樂人訪問 Artist Interview : Scott Hsu 許多藝【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：金仔 / 文井
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：金仔 / 文井
訪問嘉賓：Scott Hsu 許多藝
Scott Hsu is a Taiwanese-American solo musician, producer, singer-songwriter, livelooper and multi-instrumentalist from Amherst Massachusetts. An affiliated Twitch music streamer, Scott’s interactive and energetic music show features performances of covers and originals from his 1500+ song list spanning a wide variety of genres like rock, pop, funk, r&b, jazz, folk, country, etc.
Scott Hsu’s latest single is You Got My Love, a plucky Pop Americana tune about feeling free in reciprocated love, featuring Vancouver native Alex See. He’s also released three self produced album’s, his debut Cliffs Of Abandon EP which features the catchy synth rock single Play, Strident H EP which features collaborations with other Twitch musicians on the anth...
2024-11-0320 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.226 音樂人訪問 Artist Interview : Kapa Arkieh 高頌典【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：金仔 / 文井音樂人訪問 Artist Interview : Kapa Arkieh 高頌典【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：金仔 / 文井
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：金仔 / 文井
訪問嘉賓：Kapa Arkieh 高頌典
Kapa Arkieh is an Amis-Canadian and a versatile artist celebrated for his exceptional talents in acting and music. He garnered recognition with two Leo Awards for his lyrical contributions to the Dead Man Switch series on CBC Gem. He’s produced for Dwagie (曾冠榕) Golden Melody Award winner (Asia). Kapa’s acting finesse shone in Netflix’s Wu Assassins, showcasing his versatility. In music, his track “那一路啊” gained popularity on Rap of China, reaching Taiwan Viral TOP 50 on Spotify.
He’s known for captivating performances at prestigious events like Xiao Mi Music Festival, TAIWANfest, Jade Music Fest, and Jade Music Fest in Asia, solidifying his status as a rising star in entertainment and music. Kapa also served as th...
2024-11-0319 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.225 音樂人訪問 Artist Interview : Van Lefan 樂凡【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Novelle / Boey音樂人訪問 Artist Interview : Van Lefan 樂凡【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Novelle / Boey
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：Novelle / Boey
訪問嘉賓：Van Lefan 樂凡
Van Lefan (樂凡) is a Taiwanese interdisciplinary artist working between sound, movement, theatre, and visual arts. With her voice, guitar, flute, she moves between folk, pop, and experimental sound, writing songs that are inquiries into both personal and collective experiences. Her works serve as existential reflections on finding magic and purpose within the ordinary, and prayers for collective liberation.
Her debut album What Holds Us Together? (2022) is a sonic journey that synergizes folk, pop, experimental soundscapes and poetry, weaving a tapestry of ancestry, identity, ecological reverence and social justice. During her 2023 residency at What Lab, Lefan developed Unsent Letters: To Whom It May Concern, an...
2024-11-0321 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.224 音樂人訪問 Artist Interview : handwash 手洗 (陳翰林)【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：魚仔 / 琹姐音樂人訪問 Artist Interview : handwash 手洗 (陳翰林)【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：魚仔 / 琹姐
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：魚仔 / 琹姐
訪問嘉賓：Handwash 手洗 (陳翰林)
handwash is a stage name for Hon Lam Chan, who was born and raised in Hong Kong, currently based and actively engaged in Vancouver’s vibrant music scene. handwash’s work often explores themes of Masculinity, Asian’s identity as a Hong Kong diaspora, and how creativity has serve as an outlet for personal growth.
As a producer handwash took the name from washing instruction labels, taking the parallels between garments and music. The interpersonal approach to his process of ‘cleansing’ provides vulnerability to the braggadocious side to hip-hop.
handwash draws sonics inspiration everywhere, from electronic dance music to traditional folk music. With the thread of Cantonese he ties all this elements together...
2024-11-0321 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.218 音樂人訪問 Artist Interview : Tze 柳慈【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Novelle / Boey音樂人訪問 Artist Interview : Tze 柳慈【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Novelle / Boey
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：Novelle / Boey
訪問嘉賓：Tze 柳慈
Tze (‘Zee’) is a Malaysian Chinese soprano who loves stories, making music with people, and that feeling of dancing to a sweeping orchestra in your bedroom.
A genre-bending singer with classical roots, she grew up inspired by Studio Ghibli, classical crossover hits, pop, anime, musical theatre; and in her college years, lo-fi, video game music, jazz and opera. She draws from all these worlds to write songs that are romantic, nostalgic and candid — exploring love, growth, and her identity as an Asian woman finding her wings in North America.
From one broken heart to another: she hopes to be that S-tier songstress on your team, both a warrior and a healer.
柳慈（Tze，發音為「...
2024-11-0122 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep. 217 音樂人訪問 Artist Interview : Vicki Lovelee【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Novelle / 金仔音樂人訪問 Artist Interview : Vicki Lovelee【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Novelle / 金仔
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：Novelle / 金仔
訪問嘉賓：Vicki Lovelee
Vicki Lovelee is a Chinese-Canadian alt-pop sensation based in Markham, Ontario. She merges the luminosity of pop with brooding shadows of dark drama and orchestral instrumentations. Her anticipated album just dropped in Fall 2024.
Lovelee is fierce yet vulnerable with an eccentric persona; draped in lush lyricisms that echo the influences of icons such as Lady Gaga, Halsey, Melanie Martinez, Mitski and the legendary Freddie Mercury. Inspired by life’s kaleidoscope, Lovelee writes about the labyrinth of struggles, unraveling tales of self-growth, acceptance, mental health, religion, and heartbreak. “I’m a huge advocate for mental health awareness and believe in the acceptance of all cultures and ident...
2024-11-0117 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.216 音樂人訪問 Artist Interview : Mirabelle Jien簡婕【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Novelle / 文井音樂人訪問 Artist Interview : Mirabelle Jien簡婕【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Novelle / 文井
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：Novelle / 文井
訪問嘉賓：Mirabelle Jien 簡婕
Mirabelle Jien is a singer, songwriter, flautist and composer from Alberta. She holds a Master of Music from the University of Toronto. Mirabelle uniquely blends her flute playing with her indie acoustic folk sound in her covers and originals. This can also be heard on her Twitch livestreams where she is a verified Partner. She streams regularly, every Tuesday (3:30pm) and Thursday (7:30pm) All times in Mountain Standard Time.
Mirabelle is the host and creator of Making It , a podcast that brings together creatives to chat about all things creativity, entrepreneurship, and mental health.
As a composer, Mirabelle has worked on various indie video games, commercial...
2024-11-0120 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.215 音樂人訪問 Artist Interview : AIKO TOMI富愛子【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Beverley / 金仔音樂人訪問 Artist Interview : AIKO TOMI 富愛子【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Beverley / 金仔
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：Beverley / 金仔
訪問嘉賓：AIKO TOMI 富愛子
Toronto-based AIKO TOMI 富愛子 stands out as an artist with an unexpected sound, presence, and “lyrical deftness” (Exclaim!) that captivates audiences and sparks conversations. Described as “riveting—and fun” (NEXT Magazine), AIKO’s performances are known for their audacious authenticity and bold physicality; an energy that carries through her visually striking artistry that combines stylized portraits, vibrant digital art and self-shot videos. She brings a unique perspective to alt-pop with her “internet-tinged diaspora pop” songs, flavoured with her Japanese-Chinese heritage and Taiwanese roots.
Fresh from performances in Asia and Europe, AIKO TOMI has been spotlighted in The Guardian, Complex Canada, Exclaim!, CBC Radio, NXNE and the Jade Music Festival. She also cur...
2024-11-0115 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.214 音樂人訪問 Artist Interview : Shinlok 容智樂【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：金仔 / Boey音樂人訪問 Artist Interview : Shinlok 容智樂【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：金仔 / Boey
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：金仔 / Boey
訪問嘉賓：Shinlok 容智樂
Shinlok, a singer-songwriter originating from Hong Kong and currently residing in Vancouver. Through his musical diary, Shinlok shares his personal feelings, stories, and thoughts, offering listeners a genuine and laid-back glimpse into his life and creative process. Each tune serves as a heartfelt expression, capturing the essence of Shinlok’s identity and evolution as an artist and individual.
來自香港、現居溫哥華的創作歌手。透過他的音樂日記，容智樂分享了自己的感受、故事與想法，為聽眾呈現他生活與創作過程中真誠且悠閒的片段。每一首歌曲都是他最真摯的情感表達，細膩捕捉他的身分認同，以及他作為音樂人和一般個體的成長歷程。
https://www.instagram.com/shinlok_98/
https://open.spotify.com/artist/02xi7EkeisGsuJTG6xq4v2
https://youtube.com/@shinlok
https://www.facebook.com/profile.php?id=100092645659885
2024-11-0116 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.213 音樂人訪問 Artist Interview : Dr. Holic 何博士【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Charlotte / Tak音樂人訪問 Artist Interview : Dr. Holic 何博士【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Charlotte / Tak
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：Charlotte / Tak
訪問嘉賓：Dr. Holic 何博士
In 2023, Dr. Holic burst onto Toronto’s music scene, transitioning from a Hong Kong high school teacher to a hip-hop artist. This change was a bold declaration for his generation to seize control of their futures.
Adopting the alias Dr. Holic, he skillfully combines pop and hip-hop, incorporating elements of his cultural background. His sound has captivated a global audience, with his debut video “Goodbye” gaining over 200,000 YouTube views. His single “RICE!” also flourished, now with over 800,000 streams, and its music video surpassed 200,000 views. Dr. Holic also worked as the producer, assistant director, and writer for the music videos. He added to his musical portfolio with...
2024-11-0117 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.211 音樂人訪問 Artist Interview : Daniel Lew 廖偉廉【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Emily / Mo妹音樂人訪問 Artist Interview : Daniel Lew 廖偉廉【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Emily / Mo妹
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：Emily / Mo妹
訪問嘉賓：Daniel Lew 廖偉廉
Daniel Lew is a singer-songwriter with a mission to uplift the world. 10 years ago, he spontaneously went deaf in his left ear and developed tinnitus. This led him down a path of song weaving. “Folk music writ large with electrifying vocals” writes Charlie Smith of Pancouver Magazine. Daniel’s voice is a blend of Bob Dylan, Jack Johnson, and Chris Cornell, paired with dynamic guitar playing and live looping.
He has released 3 albums, and has been featured by CBC Radio One, Jade Music Festival Taipei, and Jorvik Radio UK. While busking, he has caught the attention of Ed Sheeran, Jacob Collier, and Dan Mangan.
Daniel was awarded the 2023 Crea...
2024-10-3131 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.210 音樂人訪問 Artist Interview : James Tseung 蔣以信 【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Emily / Mo妹音樂人訪問 Artist Interview : James Tseung 蔣以信 【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Emily / Mo妹
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：Emily / Mo妹
訪問嘉賓：James Tseung 蔣以信
Alex See is a Vancouver-based artist who writes comforting heartaches – James Tseung is a Hong Kong musician and composer currently based in Vancouver. Since his college years, he has been composing for films, animations, art installations, theatre productions, and different musical ensembles.
He released his debut work From Midnight To Dawn in 2020, a soul-soothing EP that expresses his nostalgia and melancholy.
His second album Vagabond, is a conceptual album that reflects upon the turbulence he has experienced around his homeland and also the world since 2019. The last track “Afterward”, is a recording of his original piece played on a 50ft high chime tower located at his school.
來自香港的音樂家及...
2024-10-3114 min
One Night Talk 廣東話 | 溫哥華 | 香港人Ep.209 音樂人訪問 Artist Interview : Alex See謝嘉銘 【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Beverley / 金仔音樂人訪問 Artist Interview : Alex See謝嘉銘 【OneNightTalk x Jade Music Festival 嘉賓訪問】 主持：Beverley / 金仔
溫哥華盛事 Jade Music Festival 即將在11月6日至11月9日舉行，我們榮幸能訪問參與演出的表演單位。先了解他們的音樂故事，再入場聽他們的音樂作品，必定是雙重享受。
購票查詢 Jade Music Festival : https://jmfa.ca/
主持：Beverley / 金仔
訪問嘉賓：Alex See謝嘉銘
https://youtu.be/xNmVLG7UFzU?si=ROkDNLna8v7l_qKs
Alex See is a Vancouver-based artist who writes comforting heartaches – songs that soothe and break you apart at the same time. Her signature move is a musical trojan horse: devastating lyrics paired with the sweetest and softest delivery. Alex’s writing captures the push and pull between comfort and growth, optimism and pragmatism, faith and fragility.
Despite her background in classical music and theory, Alex believes that sometimes the most touching music is also the most simple. Musical influences such as Michelle Branch and Kina Grannis are evident in Alex’s work, both in the honest and unembellished lyrics...
2024-10-3118 min
JMFA PodcastKeeping up with complianceRegulatory expectations related to overdraft fees continue to be a trending topic. Now more than ever, it is imperative to re-evaluate your program strategy to avoid compliance headaches and reduce your litigation risks.JMFA’s EVP of Compliance review, Cheryl Lawson, recently joined in the discussion for the Bank on Wipfli podcast. Listen in for ways you can successfully navigate compliance and regulatory expectations. Cheryl visited with Wipfli senior manager Robert Zondag to cover how to respond to litigation and answer these questions:How can you ensure your financial institution’s overdraft program is compl...
2023-02-2235 min
The CUInsight NetworkBridging Vendor Relationships - JMFA (#50)“Find the best partner that can help enhance the strategic goals of the institution.” - Kelly FlynnThank you for tuning in to episode 50 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest on today’s show is Kelly Flynn, National Sales Director at JMFA. Kelly’s been connecte...
2023-02-1028 min
JMFA PodcastDoes your overdraft strategy need a reboot?RECORDED WED OCTOBER 20, 2021Listen to the audio of the live webinar, "Does your overdraft strategy need a reboot?" Hosted by Barb Lowman, CUNA Strategic Services President, this Q&A-style session addresses some of the top issues and challenges related to overdraft (courtesy pay) programs.Learn about current legislative efforts and trends in overdraft strategies, including excessive fees and disclosure issues. You’ll also gain insight into how a socially responsible overdraft privilege service delivers value and financial stability. Panelists for this session included credit union CEOs to offer their unique perspectives and subject ma...
2021-10-2252 minThe CUInsight NetworkOverdraft Solutions - JMFA (#9)“It’s all about meeting the needs of members.” - Cheryl LawsonThank you for tuning in to episode 9 of The CUInsight Network, with your host, Randy Smith, Co-founder of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest on today’s show is Cheryl Lawson, the Executive Vice President of Compliance Review for JMFA. Cheryl shares with us that throughout her career s...
2021-05-2821 min
JMFA PodcastMaintain compliance with JMFA’s mailing servicesIn this podcast, listen as Client Communications Manager, Jennifer Brooks and Relationship Manager, Jamone Moore introduce our new compliance mailing services. You’ll learn how you can save time and money when it comes to keeping your account holders informed about the overdraft service you’re offering. With compliance changing over the years, we can assist with ensuring your communication is tailored based on your market and effective to meet your program goals. They share some key advantages about the service—including what you can expect. Plus, you’ll hear what the clients have to say. Episode H...
2021-01-2614 minJMFA PodcastReal-World Experience: Managing the Overdraft ProgramIn this podcast, Ashley Yocum with PBK Bank shares a real-world perspective of what it is like to successfully manage their overdraft program. Prior to implementing the JMFA Overdraft Privilege® program, the bank utilized an Adhoc program. While offering a compliant overdraft service that delivers value to customers was their top priority, they gained more streamlined processes for greater efficiencies and best practices for managing overdraft income. Ashley also provides a quick overview of the time it takes to manage the program, including the reports used on a daily and monthly basis. You’ll also hear about the other too...
2021-01-2609 minJMFA PodcastMaintain Compliance & Revenue with a Core ConversionIn this podcast episode, listen as Director of Implementation, Jennifer Peoples and Senior Implementation Manager, Donna Sumrall share how JMFA is your go-to resource for ensuring your overdraft program continues to be successful during a core conversion. What if the new core doesn’t have all the same functionalities? What processes and procedures need to be reviewed? Are there new training needs? Could there be potential revenue losses? With our team of experts, we can help ensure you obtain maximum functionality while avoiding performance and compliance roadblocks. Episode Highlights 0:29 – Introductions1:47...
2021-01-1311 minJMFA PodcastNSF/Overdraft Related Demand Letters & Minimizing RisksOver the past number of years, there has been a significant increase in the threat of lawsuits alleging improper assessment of overdraft and/or NSF fees. Plaintiff attorneys across the nation are targeting consumers to file suit against. In this podcast Cheryl Lawson, JMFA’s EVP-Compliance Review, and Jennifer Peoples, JMFA’s Director of Implementation offer additional information and practical advice on this hot topic. Learn more about what these types of Demand Letters are and the components, what to do if your financial institution receives one and how JMFA can assist you. More importantly, you will gain...
2020-10-0917 min
JMFA PodcastCOVID-19 Impact & Trends Update on Overdraft ServicesIn April we provided initial takeaways for the impact of COVID-19 on overdraft services. Over the past few months, we have learned a great deal as our team continues to work closely with clients on effective strategies to enhance recovery efforts. As promised, we have new insights to share based on monitoring and evaluating results for our financial institution clients over the past six months. Additionally, we have analyzed data for all financial institutions across the nation. Listen as John provides an overview of how community banks and credit unions are performing to recover earnings, cl...
2020-10-0110 minJMFA PodcastBenefits of Implementing a Fair, Consistent Overdraft ProgramNot all overdraft programs are created equal. To be successful, you must use a proven program management method that provides day-to-day consistency and total compliance peace of mind. That’s where industry-leading JMFA—a strategic partner for The Wisconsin Credit Union League and CUNA Strategic Services—comes in.In this episode, Tara Krejcarek, WCUL's Senior VP of Strategic Partnerships, speaks with Shay Santos, Dane County Credit Union's CEO. Their discussion focuses on the many benefits the credit union has realized by choosing JMFA as their consulting partner. You'll hear Shay's perspective on how the program has benefited the cr...
2020-09-2210 minJMFA PodcastSolutions for how to address earnings issuesAs credit unions contend with the economic slow-down and budgeting season for 2021, there is a need to look at different approaches when it comes to improving earnings. Ryan Dold, Vice President of Business Solutions for the Heartland Credit Union Association speaks with Andre Branning, Regional Director of JMFA about how taking a look at your non-interest income and expenses could be the key to recovery. JMFA is an endorsed partner for the Heartland Credit Union Association and provides solutions to address these concerns for credit unions. Listen to this podcast to discover how J...
2020-09-0916 min
JMFA PodcastCoaching for Success to Deliver Excellent ServiceThe future holds uncertainty as we conduct business face-to-face, but we are discovering alternative ways of still serving consumers at the highest level. Financial institutions are finding new different touchpoints with their consumers and leveraging technology to stay connected. Listen to this podcast to learn what JMFA’s client banks and credit unions are experiencing when connecting with their consumers. James Darden, JMFA’s Director of Field Operations offers candid feedback on how to make a positive impact within your organization as we navigate new challenges during the pandemic. While it has changed the way we do busin...
2020-09-0140 minJMFA PodcastHow cloud-based Privilege Manager CRM® is improving analytics and efficienciesIn this podcast, listen as Senior Relationship Manager, Damian Babineaux, and Systems Manager, Larry Blunt, describe how JMFA is leveraging technology to provide greater value to its clients. Specifically, they will discuss how the cloud-based Privilege Manager CRM® software enables greater collaboration, more proactive and thorough analytics, and robust reporting to benefit clients in getting the most from their JMFA NEXT GENERATION OVERDRAFT PRIVILEGE® program. Episode Highlights0:40 Introductions1:40 How have the software has evolved over time2:49 Changes to the software from the user perspective 4:08 Advantages of moving to the cloud7:33 Quality data as...
2020-09-0122 minJMFA PodcastWhy Training is a valuable tool to create a win for allStudies show training improves productivity, employee satisfaction, and motivation—all of which boosts staff retention. In this episode, JMFA trainer, Roy Seifert, enlightens us with stories of why training is an easy win for all—from employees to account holders and your organization. Whether its increased morale and job satisfaction or enhanced customer experience and loyalty, training is a valuable tool that should be part of every organization’s plan for success. EPISODE HIGHLIGHTS:1:00 Why ongoing training is important 1:56 How can training apply during a pandemic2:51 Taking the oppo...
2020-07-1007 min
JMFA PodcastThe Ins & Outs of Contract Negotiations to Maximize SavingsListen to this podcast to determine if you’re getting the very best deal from your vendors or if there is room for improvement in your existing or upcoming contracts. Kelly Flynn and Mary Soergel share their expertise and insight for how to secure maximum savings you’re due, and they disclose the best time to get started. More importantly, given the current challenges and need to find ways to boost the bottom line, they offer helpful advice for creating a positive impact in both the short-term and years to come.
2020-05-1418 min
JMFA PodcastCollecting on overdrawn or charged-off accounts during COVID-19As consumers start to receive stimulus payments there is no specific provision in the CARES Act for collecting on negative balances or accounts previously charged off due to a negative balance. This episode features a discussion of the potential reputational risks and compliance concerns.
2020-04-2121 min
JMFA PodcastOverdraft Insights Amid the COVID-19 CrisisIn light of the coronavirus pandemic, JMFA CEO John Cohron offers initial key takeaways and shares insight on how community banks and credit unions can adjust their overdraft programs in order to support their account holders, while also mitigating losses.
2020-04-0904 min
The CUInsight ExperienceSteve Swanston - The Next Right Thing (#8)"You can’t buy time and tenure" - Steve SwanstonWelcome to episode eight of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. Our guest this week is Steve Swanston. Steve joined Velocity Solutions in 2015 as an Executive Vice President. He spent the previous 13 years at John M. Floyd & Associates (JMFA) and CU People. Steve has a BS in Journalism & Marketing from Texas A&M University. Read more about Steve here.The goal of The CUInsight Experience is to dive deeper with the people of the credit un...
2019-03-0836 min