Shows
The Future Of Work With Jacob MorganAmazon's 600,000 Robots, OpenAI's New Browser, and the Rebellion Inside EAOctober 22, 2025: In this episode of Future Ready Today, Jacob Morgan unpacks five powerful stories defining the next era of leadership and work: 1️⃣ Amazon's 600,000 Robots – A leaked roadmap shows how automation will replace or reconfigure hundreds of thousands of jobs, raising urgent questions about reskilling and purpose. 2️⃣ OpenAI's New Browser "Atlas" – The company behind ChatGPT is reimagining web navigation with built-in reasoning. For HR, it signals how internal AI layers could soon connect every system and agent inside organizations. 3️⃣ Global Petition to Ban AI Superintelligence – Over 3,000 global figures, from Richard Branson to Steve Bannon, call for limits on AI's cogn...
2025-10-2216 minFuture Ready Leadership With Jacob MorganAmazon's 600,000 Robots, OpenAI's New Browser, and the Rebellion Inside EAOctober 22, 2025: In this episode of Future Ready Today, Jacob Morgan unpacks five powerful stories defining the next era of leadership and work: 1️⃣ Amazon's 600,000 Robots – A leaked roadmap shows how automation will replace or reconfigure hundreds of thousands of jobs, raising urgent questions about reskilling and purpose. 2️⃣ OpenAI's New Browser "Atlas" – The company behind ChatGPT is reimagining web navigation with built-in reasoning. For HR, it signals how internal AI layers could soon connect every system and agent inside organizations. 3️⃣ Global Petition to Ban AI Superintelligence – Over 3,000 global figures, from Richard Branson to Steve Bannon, call for limits on AI's cogn...
2025-10-2216 minThe Future Of Work With Jacob MorganVibe Working, Recruiting Crisis, Loyalty Shift, and Education Struggling to Keep Up With AIOctober 20, 2025: In this episode of Future Ready Today, Jacob Morgan breaks down five major stories that show how leadership, learning, and loyalty are being redefined in real time. Korn Ferry reports that 79% of employees say their job isn't what they were promised, revealing a growing gap between expectations and reality. Business Insider finds that white-collar professionals now value employer loyalty more than higher pay, signaling a deeper cultural shift in what workers want from companies. Another Business Insider story by Amanda Hoover explores the rise of "vibe working," where AI tools reshape how we create, collaborate, and c...
2025-10-2018 minFuture Ready Leadership With Jacob MorganVibe Working, Recruiting Crisis, Loyalty Shift, and Education Struggling to Keep Up With AIOctober 20, 2025: In this episode of Future Ready Today, Jacob Morgan breaks down five major stories that show how leadership, learning, and loyalty are being redefined in real time. Korn Ferry reports that 79% of employees say their job isn’t what they were promised, revealing a growing gap between expectations and reality. Business Insider finds that white-collar professionals now value employer loyalty more than higher pay, signaling a deeper cultural shift in what workers want from companies. Another Business Insider story by Amanda Hoover explores the rise of “vibe working,” where AI tools reshape how we create, collaborate, and cod...
2025-10-2018 minThe Future Of Work With Jacob MorganAnti-DEI Speaker Sparks Outrage, Shadow AI, Gen Z Chooses AI Over Humans, & Only 40% of Jobs Are QualityFriday October 17, 2025: In this episode of Future Ready Today... The Wall Street Journal reports that SHRM's invitation to anti-DEI speaker Robby Starbuck triggered outrage across HR circles. Jacob explains why boycotting the event might reveal more about HR's fragility than its values. Then, a Times of India report shows nearly half of U.S. employees are secretly using AI tools at work — a growing "shadow AI" movement that exposes weak leadership and poor communication. Reuters highlights how Citigroup's AI copilots now save 100,000 hours per week, while Unleash.ai and Gallup reveal deep workforce div...
2025-10-1722 minFuture Ready Leadership With Jacob MorganAnti-DEI Speaker Sparks Outrage, Shadow AI, Gen Z Chooses AI Over Humans, & Only 40% of Jobs Are QualityFriday October 17, 2025: In this episode of Future Ready Today... The Wall Street Journal reports that SHRM’s invitation to anti-DEI speaker Robby Starbuck triggered outrage across HR circles. Jacob explains why boycotting the event might reveal more about HR’s fragility than its values. Then, a Times of India report shows nearly half of U.S. employees are secretly using AI tools at work — a growing “shadow AI” movement that exposes weak leadership and poor communication. Reuters highlights how Citigroup’s AI copilots now save 100,000 hours per week, while Unleash.ai and Gallup reveal deep w...
2025-10-1722 minFuture Ready Leadership With Jacob MorganAmazon Cuts HR Jobs, Gen Z Turns to TikTok, and CEOs Predict a 3-Day WorkweekOctober 16, 2025: Amazon is cutting 15% of its HR team, signaling a shift from administrative people functions to data-driven, AI-powered HR. Younger workers are turning to TikTok and ChatGPT to understand their benefits instead of relying on HR portals. Facebook is re-entering the job market, bringing hiring into local digital communities. Microsoft says AI could save over 12 billion hours a year—but only if we manage “shadow AI” responsibly. And billionaire CEO Ken Griffin predicts a future where humans work just three days a week. In this episode, Jacob Morgan breaks down what these stories really mean for leaders. What h...
2025-10-1610 minThe Future Of Work With Jacob MorganAmazon Cuts HR Jobs, Gen Z Turns to TikTok, and CEOs Predict a 3-Day WorkweekOctober 16, 2025: Amazon is cutting 15% of its HR team, signaling a shift from administrative people functions to data-driven, AI-powered HR. Younger workers are turning to TikTok and ChatGPT to understand their benefits instead of relying on HR portals. Facebook is re-entering the job market, bringing hiring into local digital communities. Microsoft says AI could save over 12 billion hours a year—but only if we manage “shadow AI” responsibly. And billionaire CEO Ken Griffin predicts a future where humans work just three days a week. In this episode, Jacob Morgan breaks down what these stories really mean for leaders. What h...
2025-10-1610 minFuture Ready Leadership With Jacob MorganWalmart Partners with ChatGPT, GE Bets on Humans, and the Rise of AI ScapegoatingOctober 15, 2025: AI is no longer just automating work — it’s reorganizing it. In today’s episode of Future Ready Today, Jacob Morgan explores five major stories reshaping leadership and HR: 🏪 Walmart + ChatGPT: Inside the launch of “Agentic Commerce” and how it’s transforming frontline work. ✊ AFL-CIO’s Worker-Centered AI Agenda: Why labor unions are fighting for algorithmic transparency and worker voice. 💥 Former Intel CEO Pat Gelsinger’s AI Bubble Warning: The hype, the risk, and the long game for HR. ✈️ GE Aerospace’s $30M Workforce Training Investment: How one legacy company is doubling down on hu...
2025-10-1516 minThe Future Of Work With Jacob MorganWalmart Partners with ChatGPT, GE Bets on Humans, and the Rise of AI ScapegoatingOctober 15, 2025: AI is no longer just automating work — it’s reorganizing it. In today’s episode of Future Ready Today, Jacob Morgan explores five major stories reshaping leadership and HR: 🏪 Walmart + ChatGPT: Inside the launch of “Agentic Commerce” and how it’s transforming frontline work. ✊ AFL-CIO’s Worker-Centered AI Agenda: Why labor unions are fighting for algorithmic transparency and worker voice. 💥 Former Intel CEO Pat Gelsinger’s AI Bubble Warning: The hype, the risk, and the long game for HR. ✈️ GE Aerospace’s $30M Workforce Training Investment: How one legacy company is doubling down on hu...
2025-10-1516 minFuture Ready Leadership With Jacob MorganThe AI Reckoning — Human Quotas, Ethical Bots, and Legal Risk in HROctober 10, 2025: A new era of Responsible Intelligence is emerging. Governments are considering human-quota laws to keep people in the loop. Kroger is rolling out a values-based AI assistant that redefines trust and transparency. And legal experts warn that AI bias in HR could soon become a courtroom reality. In today’s Future-Ready Today, Jacob Morgan explores how these stories signal the end of reckless automation and the rise of accountable leadership. He shares how the future of work will be shaped not by faster machines, but by wiser humans—and offers one simple “1%-a-Day” challeng...
2025-10-1011 minThe Future Of Work With Jacob MorganThe AI Reckoning — Human Quotas, Ethical Bots, and Legal Risk in HROctober 10, 2025: A new era of Responsible Intelligence is emerging. Governments are considering human-quota laws to keep people in the loop. Kroger is rolling out a values-based AI assistant that redefines trust and transparency. And legal experts warn that AI bias in HR could soon become a courtroom reality. In today’s Future-Ready Today, Jacob Morgan explores how these stories signal the end of reckless automation and the rise of accountable leadership. He shares how the future of work will be shaped not by faster machines, but by wiser humans—and offers one simple “1%-a-Day” challeng...
2025-10-1011 minThe Future Of Work With Jacob MorganGoogle Pulls Back on Hybrid, Aflac Says We’re All Burned Out, & AI Reshapes HiringOctober 9, 2025: Burnout isn’t always burnout — sometimes it’s just work that’s lost its rhythm. In today’s Future-Ready Today episode, Jacob Morgan explores six powerful signals reshaping the modern workplace. From Google tightening its hybrid work policy to new data revealing that most corporate cultures aren’t ready for AI, the future of work is moving from convenience to clarity. You’ll hear how job seekers are prioritizing reputation over perks, why “linchpin” executives are cracking under pressure, and how one-third of leaders are now testing AI before hiring. Then Jacob takes aim at the burnout nar...
2025-10-0918 minFuture Ready Leadership With Jacob MorganGoogle Pulls Back on Hybrid, Aflac Says We’re All Burned Out, & AI Reshapes HiringOctober 9, 2025: Burnout isn’t always burnout — sometimes it’s just work that’s lost its rhythm. In today’s Future-Ready Today episode, Jacob Morgan explores six powerful signals reshaping the modern workplace. From Google tightening its hybrid work policy to new data revealing that most corporate cultures aren’t ready for AI, the future of work is moving from convenience to clarity. You’ll hear how job seekers are prioritizing reputation over perks, why “linchpin” executives are cracking under pressure, and how one-third of leaders are now testing AI before hiring. Then Jacob takes aim at the burnout nar...
2025-10-0918 min
Future Ready Leadership With Jacob MorganThe Great AI Reality Check: Why Most Companies Are Losing Money, Meaning, and MomentumAI was supposed to make work faster and smarter — but for many organizations, it’s doing the opposite. In this episode, Jacob breaks down three powerful signals shaping the AI reality check every leader needs to understand: • AI Workslop – the flood of low-quality, machine-generated output wasting time and eroding trust. • The AI Plateau – why 95% of companies report no measurable ROI from their AI tools. • The EY Report – new data revealing nearly $4.4 billion in financial losses from poor AI governance. Through a futurist lens, Jacob reveals why the next competitive advantage won’t go to the fastes...
2025-10-0809 minThe Future Of Work With Jacob MorganThe Great AI Reality Check: Why Most Companies Are Losing Money, Meaning, and MomentumAI was supposed to make work faster and smarter — but for many organizations, it’s doing the opposite. In this episode, Jacob breaks down three powerful signals shaping the AI reality check every leader needs to understand: • AI Workslop – the flood of low-quality, machine-generated output wasting time and eroding trust. • The AI Plateau – why 95% of companies report no measurable ROI from their AI tools. • The EY Report – new data revealing nearly $4.4 billion in financial losses from poor AI governance. Through a futurist lens, Jacob reveals why the next competitive advantage won’t go to the fastes...
2025-10-0809 minFuture Ready Leadership With Jacob MorganIntroducing Future of Work Leaders – A New Community for C-Level People LeadersPeople leaders are moving beyond traditional HR to shape the future of work and employee experience, and this community provides the resources and connections to do that effectively. Existing communities fall short: they’re expensive, focus on superficial discussions, and constantly upsell products. Future of Work Leaders fixes that. As a member, you shape the community, decide on topics, provide feedback, and interact directly with me, (Jacob Morgan) for insights... and it’s budget friendly! Join CHROs and CPOs from Northrop Grumman, Johnson & Johnson, Lego, and Tractor Supply who are already part of this elite group. If you’re CHRO or...
2024-10-0303 minThe Future Of Work With Jacob MorganIntroducing Future of Work Leaders – A New Community for C-Level People LeadersPeople leaders are moving beyond traditional HR to shape the future of work and employee experience, and this community provides the resources and connections to do that effectively. Existing communities fall short: they’re expensive, focus on superficial discussions, and constantly upsell products. Future of Work Leaders fixes that. As a member, you shape the community, decide on topics, provide feedback, and interact directly with me, (Jacob Morgan) for insights... and it’s budget friendly! Join CHROs and CPOs from Northrop Grumman, Johnson & Johnson, Lego, and Tractor Supply who are already part of this elite group. If you’re CHRO or...
2024-10-0303 min
The Future Of Work With Jacob MorganSparks: CEO Molly Fletcher’s Negotiation Secrets RevealedIn today’s leadership spark, Molly Fletcher, CEO of The Molly Fletcher Company, and I delve into the art of building relationships and mastering the skill of negotiation. Molly shares valuable insights and strategies for identifying potential in individuals, recognizing red flags, and aligning expectations for successful partnerships. Molly also mentions how to develop a resilient mindset to overcome setbacks and turn defeat into triumph. She also shares practical tips for effective negotiation, including the importance of preparation, curiosity, and practice. _____________________ Get ad-free listening, early access to new episodes, and bonus episodes with th...
2023-06-0120 minFuture Ready Leadership With Jacob MorganSparks: CEO Molly Fletcher’s Negotiation Secrets RevealedIn today’s leadership spark, Molly Fletcher, CEO of The Molly Fletcher Company, and I delve into the art of building relationships and mastering the skill of negotiation. Molly shares valuable insights and strategies for identifying potential in individuals, recognizing red flags, and aligning expectations for successful partnerships. Molly also mentions how to develop a resilient mindset to overcome setbacks and turn defeat into triumph. She also shares practical tips for effective negotiation, including the importance of preparation, curiosity, and practice. _____________________ Get ad-free listening, early access to new episodes, and bonus episodes with th...
2023-06-0120 min
The Future Of Work With Jacob MorganSparks: How to Win Authentic Connections with Molly FletcherIn today’s leadership spark, I speak with Molly Fletcher, CEO of The Molly Fletcher Company. Molly shares valuable insights on handling rejection, building strong relationships, and going above and beyond to add value. As a former sports agent representing top athletes and coaches, Molly brings a unique perspective to leadership and business. Further into our conversation, Molly shares how she navigated the world of sports, learned from rejection, and applied those lessons to the business world. This conversation will inspire you to up your game and approach relationships and negotiations with a new mindset. _____________________...
2023-05-3118 minFuture Ready Leadership With Jacob MorganSparks: How to Win Authentic Connections with Molly FletcherIn today’s leadership spark, I speak with Molly Fletcher, CEO of The Molly Fletcher Company. Molly shares valuable insights on handling rejection, building strong relationships, and going above and beyond to add value. As a former sports agent representing top athletes and coaches, Molly brings a unique perspective to leadership and business. Further into our conversation, Molly shares how she navigated the world of sports, learned from rejection, and applied those lessons to the business world. This conversation will inspire you to up your game and approach relationships and negotiations with a new mindset. _____________________...
2023-05-3118 min
Future Ready Leadership With Jacob MorganSparks: The Secrets to Effective Relationship Building with Molly FletcherIn this leadership spark, Molly Fletcher, CEO at The Molly Fletcher Company and Sports Agent turned Keynote Speaker and Author, shares her remarkable journey and insights into building successful relationships in sports. From her humble beginnings at a small agency to representing top athletes and coaches, Molly's story is one of perseverance and strategic relationship building. Molly shares her unique technique of asking without asking, a skill that helped her connect with athletes and understand their needs on a deeper level. Lastly, we discussed about why patience and consistency are key in the business of sp...
2023-05-3015 minThe Future Of Work With Jacob MorganSparks: The Secrets to Effective Relationship Building with Molly FletcherIn this leadership spark, Molly Fletcher, CEO at The Molly Fletcher Company and Sports Agent turned Keynote Speaker and Author, shares her remarkable journey and insights into building successful relationships in sports. From her humble beginnings at a small agency to representing top athletes and coaches, Molly's story is one of perseverance and strategic relationship building. Molly shares her unique technique of asking without asking, a skill that helped her connect with athletes and understand their needs on a deeper level. Lastly, we discussed about why patience and consistency are key in the business of sp...
2023-05-3015 minFuture Ready Leadership With Jacob MorganPanera Bread CEO Niren Chaudhary on Creating a Culture Where People Feel Loved and Cared ForGet ready to be inspired by Niren Chaudhary, CEO at Panera Brands, as he shares insights on business, philosophy, and career strategy in this life-changing discussion. With over 130,000 team members across Panera Bread, Einstein Bros. Bagels, and Caribou Coffee, Niren has the experience and expertise to guide you towards a better life, both personally and professionally. During our conversation, Niren shares the tragic story of his daughters and the valuable lessons he learned from them, along with the importance of not seeing yourself as a victim. Discover the ultimate measure of leadership success and how former Yum...
2023-05-2943 minThe Future Of Work With Jacob MorganPanera Bread CEO Niren Chaudhary on Creating a Culture Where People Feel Loved and Cared ForGet ready to be inspired by Niren Chaudhary, CEO at Panera Brands, as he shares insights on business, philosophy, and career strategy in this life-changing discussion. With over 130,000 team members across Panera Bread, Einstein Bros. Bagels, and Caribou Coffee, Niren has the experience and expertise to guide you towards a better life, both personally and professionally. During our conversation, Niren shares the tragic story of his daughters and the valuable lessons he learned from them, along with the importance of not seeing yourself as a victim. Discover the ultimate measure of leadership success and how former Yum...
2023-05-2943 min
The Future Of Work With Jacob MorganSparks: Leveraging Your Unique Genius in the Workplace with Patrick LencioniIn this episode, Patrick Lencioni discusses how understanding individual geniuses within a team can drastically improve efficiency and morale. He shares a story of a technology company that revamped its executive suite by harnessing individual genius, leading to marked advancements in their market standing. In our conversation, Partick also mentions how minor adjustments in roles based on individual geniuses can greatly benefit productivity and morale, without necessitating drastic career changes. The conversation concludes with the importance of vulnerability and self-awareness in realizing one's strengths and weaknesses, and how it plays a crucial role in team dynamics and...
2023-05-2511 minFuture Ready Leadership With Jacob MorganSparks: Leveraging Your Unique Genius in the Workplace with Patrick LencioniIn this episode, Patrick Lencioni discusses how understanding individual geniuses within a team can drastically improve efficiency and morale. He shares a story of a technology company that revamped its executive suite by harnessing individual genius, leading to marked advancements in their market standing. In our conversation, Partick also mentions how minor adjustments in roles based on individual geniuses can greatly benefit productivity and morale, without necessitating drastic career changes. The conversation concludes with the importance of vulnerability and self-awareness in realizing one's strengths and weaknesses, and how it plays a crucial role in team dynamics and...
2023-05-2511 min
Future Ready Leadership With Jacob MorganSparks: Uncovering Your Working Genius with Patrick LencioniIn today’s leadership spark, I had a fascinating conversation with Patrick Lencioni, Founder & President at The Table Group, about his model called "The 6 Types of Working Genius." Patrick describes these types as: "Wonder," "Invention," "Discernment," "Galvanizing," "Enablement," and "Tenacity." On a more personal note, Patrick revealed how this model has improved his marriage. He and his wife learned they both lack the genius of "Tenacity," which has helped them understand each other better and outsource certain tasks. Lastly, we discussed the importance of the "Enablement" and "Tenacity" types in getting ideas off the ground and ensuring th...
2023-05-2418 minThe Future Of Work With Jacob MorganSparks: Uncovering Your Working Genius with Patrick LencioniIn today’s leadership spark, I had a fascinating conversation with Patrick Lencioni, Founder & President at The Table Group, about his model called "The 6 Types of Working Genius." Patrick describes these types as: "Wonder," "Invention," "Discernment," "Galvanizing," "Enablement," and "Tenacity." On a more personal note, Patrick revealed how this model has improved his marriage. He and his wife learned they both lack the genius of "Tenacity," which has helped them understand each other better and outsource certain tasks. Lastly, we discussed the importance of the "Enablement" and "Tenacity" types in getting ideas off the ground and ensuring th...
2023-05-2418 min
Future Ready Leadership With Jacob MorganSparks: The Future of Remote Work: Balancing Innovation with Employee PreferencesIn today’s leadership spark, I had the pleasure of interviewing Patrick Lencioni, Founder & President at The Table Group and Author of The Six Types of 'Working Genius'. Patrick shared his concerns about the modern workforce becoming more transactional and less passion-driven. He noted a rising cynicism among younger workers and even a decreased desire to work. However, he saw these challenges as opportunities for leaders to inspire their teams. We also discussed the potential drawbacks of widespread remote work, especially for roles requiring creativity and innovation. Patrick shares valuable insights and advice to leaders when hiring, and...
2023-05-2312 minThe Future Of Work With Jacob MorganSparks: The Future of Remote Work: Balancing Innovation with Employee PreferencesIn today’s leadership spark, I had the pleasure of interviewing Patrick Lencioni, Founder & President at The Table Group and Author of The Six Types of 'Working Genius'. Patrick shared his concerns about the modern workforce becoming more transactional and less passion-driven. He noted a rising cynicism among younger workers and even a decreased desire to work. However, he saw these challenges as opportunities for leaders to inspire their teams. We also discussed the potential drawbacks of widespread remote work, especially for roles requiring creativity and innovation. Patrick shares valuable insights and advice to leaders when hiring, and...
2023-05-2312 minFuture Ready Leadership With Jacob MorganGary Hamel On Disappearing White-Collar Jobs, Zombie Buildings, And Virtual Vs In-Person WorkToday, I speak with none other than the brilliant Gary Hamel. Renowned as one of the world's foremost business thinkers and a best-selling author, Hamel has captivated audiences with his groundbreaking books like "Competing for the Future," "What Matters Now," and his latest masterpiece, "Humanocracy: Creating Organizations as Amazing as the People Inside Them." In today's conversation, we embark on a riveting journey with Hamel as we delve into the realm of current events and news. While we explored his book in depth during our previous encounter, this time our focus is on extracting key insights from...
2023-05-2249 minThe Future Of Work With Jacob MorganGary Hamel On Disappearing White-Collar Jobs, Zombie Buildings, And Virtual Vs In-Person WorkToday, I speak with none other than the brilliant Gary Hamel. Renowned as one of the world's foremost business thinkers and a best-selling author, Hamel has captivated audiences with his groundbreaking books like "Competing for the Future," "What Matters Now," and his latest masterpiece, "Humanocracy: Creating Organizations as Amazing as the People Inside Them." In today's conversation, we embark on a riveting journey with Hamel as we delve into the realm of current events and news. While we explored his book in depth during our previous encounter, this time our focus is on extracting key insights from...
2023-05-2249 min
The Future Of Work With Jacob MorganSparks: Jeffrey Katz on Building Great Teams and Evolving Leadership StylesIn this Leadership Spark, Jeffrey Katz, founder and CEO of Journera, shares about how his leadership style evolved from command and control to being more open and emotionally engaged with his employees. He explains the importance of having a clear strategy and building a great team with honesty, integrity, and communication skills. Jeffrey reflects on the lessons he learned from tragedy and the value of having experience to gain wisdom. He also mentions his transformation as a leader and how he brought his new approach to Orbitz. _____________________ Get ad-free listening, early access to new ep...
2023-05-1816 minFuture Ready Leadership With Jacob MorganSparks: Jeffrey Katz on Building Great Teams and Evolving Leadership StylesIn this Leadership Spark, Jeffrey Katz, founder and CEO of Journera, shares about how his leadership style evolved from command and control to being more open and emotionally engaged with his employees. He explains the importance of having a clear strategy and building a great team with honesty, integrity, and communication skills. Jeffrey reflects on the lessons he learned from tragedy and the value of having experience to gain wisdom. He also mentions his transformation as a leader and how he brought his new approach to Orbitz. _____________________ Get ad-free listening, early access to new ep...
2023-05-1816 min
The Future Of Work With Jacob MorganSparks: Leading Through Crisis and Adapting to Change with Journera CEO Jeffrey KatzIn today’s Leadership Spark, Jeffrey Katz, founder and CEO of Journera, discusses his experiences leading through crises, including the tragic crash of Swissair Flight 111 and the impact of 9/11 on the travel industry. Jeffrey emphasizes the importance of compassion, honesty, and generosity in times of crisis and reflects on how the experiences changed him as a leader. The conversation also delves into the challenges of building a company in a competitive industry and the role of technology in shaping the future of travel. Overall, the discussion highlights the importance of adaptability and agility in leadership. ______________________
2023-05-1720 minFuture Ready Leadership With Jacob MorganSparks: Leading Through Crisis and Adapting to Change with Journera CEO Jeffrey KatzIn today’s Leadership Spark, Jeffrey Katz, founder and CEO of Journera, discusses his experiences leading through crises, including the tragic crash of Swissair Flight 111 and the impact of 9/11 on the travel industry. Jeffrey emphasizes the importance of compassion, honesty, and generosity in times of crisis and reflects on how the experiences changed him as a leader. The conversation also delves into the challenges of building a company in a competitive industry and the role of technology in shaping the future of travel. Overall, the discussion highlights the importance of adaptability and agility in leadership. ______________________
2023-05-1720 min
The Future Of Work With Jacob MorganSparks: How Leadership Styles Have Evolved with Journera CEO Jeffrey KatzIn today’s Leadership Spark, I speak with Jeffrey Katz, founder and CEO of Journera. Jeffrey talks about his leadership roles in various companies, and his experience as a command-and-control leader. He talks about the performance-centric nature of the airline industry and the mission to grow Sabre around the world, as well as the challenges faced by management in a command-and-control environment. Jeffrey also talks about the evolution of management styles and how the idea of employee engagement surveys, flexible work, and work-life balance were just starting during his time in the industry. The conversation sheds light on...
2023-05-1618 minFuture Ready Leadership With Jacob MorganSparks: How Leadership Styles Have Evolved with Journera CEO Jeffrey KatzIn today’s Leadership Spark, I speak with Jeffrey Katz, founder and CEO of Journera. Jeffrey talks about his leadership roles in various companies, and his experience as a command-and-control leader. He talks about the performance-centric nature of the airline industry and the mission to grow Sabre around the world, as well as the challenges faced by management in a command-and-control environment. Jeffrey also talks about the evolution of management styles and how the idea of employee engagement surveys, flexible work, and work-life balance were just starting during his time in the industry. The conversation sheds light on...
2023-05-1618 minThe Future Of Work With Jacob MorganMaking Your Weakness Your Superpower: Leadership Tips from Former Cisco CEO John ChambersMy interview today is with John Chambers, former CEO of Cisco Systems and author of "Connecting the Dots: Lessons for Leadership in a Startup World." Chambers started off his career as a sales representative and rose through the ranks to become the CEO of Cisco Systems, growing the company from $70 million to $47 billion. In our conversation, we discuss what's going on in the world today, including the high-performance versus low-performance dichotomy and the power shift into the hands of employees. We also talk about Chambers' key moments in his leadership career, including his diagnosis with dyslexia and...
2023-05-1548 minFuture Ready Leadership With Jacob MorganMaking Your Weakness Your Superpower: Leadership Tips from Former Cisco CEO John ChambersMy interview today is with John Chambers, former CEO of Cisco Systems and author of "Connecting the Dots: Lessons for Leadership in a Startup World." Chambers started off his career as a sales representative and rose through the ranks to become the CEO of Cisco Systems, growing the company from $70 million to $47 billion. In our conversation, we discuss what's going on in the world today, including the high-performance versus low-performance dichotomy and the power shift into the hands of employees. We also talk about Chambers' key moments in his leadership career, including his diagnosis with dyslexia and...
2023-05-1548 min
Future Ready Leadership With Jacob MorganSparks: The Evolution of Leadership Stereotypes with Executive Coach Marshall GoldsmithIn today’s Leadership Spark, Marshall Goldsmith, renowned executive coach and author, discusses the evolving stereotype of leaders and the issue with traditional employee engagement surveys. He suggests using active questions to encourage personal responsibility for engagement and meaning at work. Marshall emphasizes the importance of balance and accountability, where everyone plays a role. He also shares a story of two flight attendants demonstrating the power of internal mindset in creating positivity. _____________________ Get ad-free listening, early access to new episodes, and bonus episodes with the subscription version of the show The Great Leadership with...
2023-05-1112 minThe Future Of Work With Jacob MorganSparks: The Evolution of Leadership Stereotypes with Executive Coach Marshall GoldsmithIn today’s Leadership Spark, Marshall Goldsmith, renowned executive coach and author, discusses the evolving stereotype of leaders and the issue with traditional employee engagement surveys. He suggests using active questions to encourage personal responsibility for engagement and meaning at work. Marshall emphasizes the importance of balance and accountability, where everyone plays a role. He also shares a story of two flight attendants demonstrating the power of internal mindset in creating positivity. _____________________ Get ad-free listening, early access to new episodes, and bonus episodes with the subscription version of the show The Great Leadership with...
2023-05-1112 min
Future Ready Leadership With Jacob MorganSparks: Using Ego to Make a Positive Impact as a Leader | Marshall Goldsmith w/ Jacob MorganIn this Leadership Spark, Marshall Goldsmith, renowned executive coach and author, discusses the dangers of ego in leadership and the importance of making a positive difference in life. Marshall explains that a healthy ego is necessary for promoting oneself and making a positive impact, but too much ego can be detrimental to one's career. He also shares his experience in coaching CEOs and the importance of choosing the right clients. His coaching philosophy is based on Buddhist principles, particularly the idea of accepting what is and making positive changes in life. ____________________ Get ad-free l...
2023-05-1017 minThe Future Of Work With Jacob MorganSparks: Using Ego to Make a Positive Impact as a Leader | Marshall Goldsmith w/ Jacob MorganIn this Leadership Spark, Marshall Goldsmith, renowned executive coach and author, discusses the dangers of ego in leadership and the importance of making a positive difference in life. Marshall explains that a healthy ego is necessary for promoting oneself and making a positive impact, but too much ego can be detrimental to one's career. He also shares his experience in coaching CEOs and the importance of choosing the right clients. His coaching philosophy is based on Buddhist principles, particularly the idea of accepting what is and making positive changes in life. ____________________ Get ad-free l...
2023-05-1017 min
Future Ready Leadership With Jacob MorganSparks: How to Coach Great Leaders with Marshall GoldsmithIn today’s Leadership Spark, I interview executive coach Marshall Goldsmith. Marshall shares his insights on leadership coaching and how he helps CEOs and prospective CEOs improve their leadership skills through confidential feedback based on interviews. Marshall notes that the most common issues CEOs or prospective CEOs face are winning too much, adding too much value, and trying to be right all the time. He emphasizes that coaching isn’t about the coach but about working with great people. _______________ Get ad-free listening, early access to new episodes, and bonus episodes with the subscription versi...
2023-05-0916 minThe Future Of Work With Jacob MorganSparks: How to Coach Great Leaders with Marshall GoldsmithIn today’s Leadership Spark, I interview executive coach Marshall Goldsmith. Marshall shares his insights on leadership coaching and how he helps CEOs and prospective CEOs improve their leadership skills through confidential feedback based on interviews. Marshall notes that the most common issues CEOs or prospective CEOs face are winning too much, adding too much value, and trying to be right all the time. He emphasizes that coaching isn’t about the coach but about working with great people. _______________ Get ad-free listening, early access to new episodes, and bonus episodes with the subscription versi...
2023-05-0916 minFuture Ready Leadership With Jacob MorganBe Real, Be Whole, Be Innovative: Wharton Professor Stewart Friedman’s Total Leadership FrameworkIn this episode of The Great Leadership Podcast with Jacob Morgan, I spoke with Stewart Friedman - a well-known leadership expert who spent time at Ford Motor Company leading a 50-person team focused on leadership development, transforming the culture, and training 2,500 managers per year. In today’s episode, Friedman emphasizes the importance of finding mutual value in four domains: work, home, community, and self, and argues that leadership impacts all of them, requiring change in all areas. He also stresses the importance of vulnerability in leadership. According to his research, there is no such thing as work-life ba...
2023-05-0845 minThe Future Of Work With Jacob MorganBe Real, Be Whole, Be Innovative: Wharton Professor Stewart Friedman’s Total Leadership FrameworkIn this episode of The Great Leadership Podcast with Jacob Morgan, I spoke with Stewart Friedman - a well-known leadership expert who spent time at Ford Motor Company leading a 50-person team focused on leadership development, transforming the culture, and training 2,500 managers per year. In today’s episode, Friedman emphasizes the importance of finding mutual value in four domains: work, home, community, and self, and argues that leadership impacts all of them, requiring change in all areas. He also stresses the importance of vulnerability in leadership. According to his research, there is no such thing as work-life ba...
2023-05-0845 minThe Future Of Work With Jacob MorganWelcome to The Great Leadership Community on SubstackHey everyone! After years of creating content on leadership, employee experience, and the future of work, I’ve come to realize that having a following is great, but building a true community is even better. That’s why I’ve decided to launch the Great Leadership Community on Substack. Substack will allow me to organize all of my free and premium content in a more easily accessible way, and foster discussions and interaction on specific pieces of content. Plus, I’ll be able to create exclusive premium content for those who want to dive deep into lea...
2023-05-0411 minFuture Ready Leadership With Jacob MorganWelcome to The Great Leadership Community on SubstackHey everyone! After years of creating content on leadership, employee experience, and the future of work, I’ve come to realize that having a following is great, but building a true community is even better. That’s why I’ve decided to launch the Great Leadership Community on Substack. Substack will allow me to organize all of my free and premium content in a more easily accessible way, and foster discussions and interaction on specific pieces of content. Plus, I’ll be able to create exclusive premium content for those who want to dive deep into lea...
2023-05-0411 min
The Future Of Work With Jacob MorganSparks: The Importance of Leadership and Management with Author Stephen CoveyIn today’s leadership spark, I speak with Stephen M.R. Covey. We discuss the concept of leadership and management, and how both are necessary for a company's success. Covey explains that while leadership and management are often used interchangeably, they are two distinct roles that require different skills. He also emphasizes the importance of inspiration in leadership and how it can lead to increased productivity and employee well-being. Covey believes that everyone can inspire, and it is a learnable skill. _____________________ Get ad-free listening, early access to new episodes and bonus episodes with th...
2023-05-0318 minFuture Ready Leadership With Jacob MorganSparks: The Importance of Leadership and Management with Author Stephen CoveyIn today’s leadership spark, I speak with Stephen M.R. Covey. We discuss the concept of leadership and management, and how both are necessary for a company's success. Covey explains that while leadership and management are often used interchangeably, they are two distinct roles that require different skills. He also emphasizes the importance of inspiration in leadership and how it can lead to increased productivity and employee well-being. Covey believes that everyone can inspire, and it is a learnable skill. _____________________ Get ad-free listening, early access to new episodes and bonus episodes with th...
2023-05-0318 min
Future Ready Leadership With Jacob MorganSparks: The Key to Great Leadership with Best-selling Author Stephen M. R. CoveyIn today’s leadership spark, I speak with Stephen M.R. Covey. We discuss the importance of trust in leadership; dive into the impact of trust on relationships, teams, and organizations; and provide practical tips for leaders to build and maintain trust with their teams. Stephen also shares personal stories about his family, including their weekly family meetings and the powerful leadership lesson he learned as a young boy from his father. Gain valuable insights into the role of trust in leadership and how to create a culture of trust in your organizations in this episode. ...
2023-05-0220 minThe Future Of Work With Jacob MorganSparks: The Key to Great Leadership with Best-selling Author Stephen M. R. CoveyIn today’s leadership spark, I speak with Stephen M.R. Covey. We discuss the importance of trust in leadership; dive into the impact of trust on relationships, teams, and organizations; and provide practical tips for leaders to build and maintain trust with their teams. Stephen also shares personal stories about his family, including their weekly family meetings and the powerful leadership lesson he learned as a young boy from his father. Gain valuable insights into the role of trust in leadership and how to create a culture of trust in your organizations in this episode. ...
2023-05-0220 minFuture Ready Leadership With Jacob MorganCoach and Be Coached: Microsoft President Deb Cupp’s Insights into Growing as a Leader and Helping Employees SucceedMy interview today is with Deb Cupp, the President of Microsoft North America and board member of Ralph Lauren and Avanade, leading a $67 billion dollar business. Deb started her career in technology, working her way up the ranks to become a leader in the industry. As a leader, she has learned the importance of having a coach mindset and how it can transform the way we lead. In our conversation, we explore the topic of coaching and how it can benefit both employees and organizations. Deb shares her insights on the coaching process, highlighting key frameworks and...
2023-05-0147 minThe Future Of Work With Jacob MorganCoach and Be Coached: Microsoft President Deb Cupp’s Insights into Growing as a Leader and Helping Employees SucceedMy interview today is with Deb Cupp, the President of Microsoft North America and board member of Ralph Lauren and Avanade, leading a $67 billion dollar business. Deb started her career in technology, working her way up the ranks to become a leader in the industry. As a leader, she has learned the importance of having a coach mindset and how it can transform the way we lead. In our conversation, we explore the topic of coaching and how it can benefit both employees and organizations. Deb shares her insights on the coaching process, highlighting key frameworks and...
2023-05-0147 minThe Future Of Work With Jacob MorganHow to Lead with Empathy and Generosity of Spirit with Lisa Osborne RossIn this episode of The Great Leadership Podcast with Jacob Morgan, Lisa Osborne Ross, CEO at Edelman, shares insights on staying centered, dealing with failure, and leading with empathy. Lisa highlights the importance of recognizing that good and bad situations are not as extreme as they seem, and how she learned to respect others' points of view and become a better decision maker after a controversial decision she made. In our conversation, Lisa shares how she stays centered by engaging in activities that prioritize her well-being. Lisa also highlights the importance of perspective and exposure to different...
2023-04-2616 minFuture Ready Leadership With Jacob MorganHow to Lead with Empathy and Generosity of Spirit with Lisa Osborne RossIn this episode of The Great Leadership Podcast with Jacob Morgan, Lisa Osborne Ross, CEO at Edelman, shares insights on staying centered, dealing with failure, and leading with empathy. Lisa highlights the importance of recognizing that good and bad situations are not as extreme as they seem, and how she learned to respect others' points of view and become a better decision maker after a controversial decision she made. In our conversation, Lisa shares how she stays centered by engaging in activities that prioritize her well-being. Lisa also highlights the importance of perspective and exposure to different...
2023-04-2616 minFuture Ready Leadership With Jacob MorganHow to Become a Great Leader with Edelman's U.S. CEO Lisa Osborne RossIn this episode of the Great Leadership with Jacob Morgan podcast, I talk with Lisa Osborne Ross, Chief Executive Officer (U.S.) at Edelman. We discuss her personal and professional journey, including the impact of her upbringing on her world view. Lisa shares her first formal leadership roles and the valuable lessons learned throughout her career. Our conversation dives into the differences between management and leadership, highlighting the importance of providing support, guidance, and inspiration. With management focusing on getting people to do more, leadership is about helping people become more. ________________________ Get ad-free...
2023-04-2514 minThe Future Of Work With Jacob MorganHow to Become a Great Leader with Edelman's U.S. CEO Lisa Osborne RossIn this episode of the Great Leadership with Jacob Morgan podcast, I talk with Lisa Osborne Ross, Chief Executive Officer (U.S.) at Edelman. We discuss her personal and professional journey, including the impact of her upbringing on her world view. Lisa shares her first formal leadership roles and the valuable lessons learned throughout her career. Our conversation dives into the differences between management and leadership, highlighting the importance of providing support, guidance, and inspiration. With management focusing on getting people to do more, leadership is about helping people become more. ________________________ Get ad-free...
2023-04-2514 minFuture Ready Leadership With Jacob MorganAdapting Employee Experience to a New RealityIn this episode of The Great Leadership with Jacob Morgan, we'll explore the three crucial components of the employee experience: physical space, technology, and corporate culture. Learn how to create a great experience for employees who aren't in the office, how to use technology to make your organization more human, and why leaders should embrace the corporate culture. __________ Get ad-free listening, early access to new episodes and bonus episodes with the subscription version of the show The Future of Work Plus. To start it will only be available on Apple Podcasts and it will cost $4.99/m...
2023-03-3014 minThe Future Of Work With Jacob MorganAdapting Employee Experience to a New RealityIn this episode of The Great Leadership with Jacob Morgan, we'll explore the three crucial components of the employee experience: physical space, technology, and corporate culture. Learn how to create a great experience for employees who aren't in the office, how to use technology to make your organization more human, and why leaders should embrace the corporate culture. __________ Get ad-free listening, early access to new episodes and bonus episodes with the subscription version of the show The Future of Work Plus. To start it will only be available on Apple Podcasts and it will cost $4.99/m...
2023-03-3014 minFuture Ready Leadership With Jacob MorganThe Top 10 Future of Work Podcast Interviews of 2021For years, I’ve been interviewing leaders and experts on this podcast, The Future of Work with Jacob Morgan. But for some reason, everything felt different in 2021. These experts’ advice and insights became more real and critical to success as organizations and leaders faced unprecedented challenges and change every day. The future of work is here, and we need to do everything we can to adapt and prepare. Clearly, you have the same mindset as you listened to the podcast. Here are the top 10 podcast interviews of the year with incredible leaders from aroun...
2021-12-2156 minThe Future Of Work With Jacob MorganThe Top 10 Future of Work Podcast Interviews of 2021For years, I’ve been interviewing leaders and experts on this podcast, The Future of Work with Jacob Morgan. But for some reason, everything felt different in 2021. These experts’ advice and insights became more real and critical to success as organizations and leaders faced unprecedented challenges and change every day. The future of work is here, and we need to do everything we can to adapt and prepare. Clearly, you have the same mindset as you listened to the podcast. Here are the top 10 podcast interviews of the year with incredible leaders from aroun...
2021-12-2156 min
The Be Your Own Boss (BYOB) PodcastTips For Parents Running A Business With Kids At HomeThere is a growing number of “parentpreneurs” entering the world of business and we know how tough it is to be one. Being a parent and an entrepreneur means we have the best of both worlds— but balancing work and caring for our children takes a lot of hard work and dedication. Jacob and I have two kids— we’re not professional therapists — we’re just two people figuring it out as we go. How do we make it work? We frequently get asked things like: What do we use for courses and email marketing? What platform...
2021-11-1512 minFuture Ready Leadership With Jacob MorganHow This Company Is Reimagining Employee Recognition & Experience | Taylor Smith & Jacob MorganTaylor Smith is the co-founder and CEO of Blueboard, the world’s leading experiential rewards and recognition platform that helps companies celebrate their employees. The company was founded in 2014 and they currently have 150 employees around the world. Employee experience and recognition has been at the forefront of conversations in the business world for a while now, but it’s never been more important than this past year and a half. And one company that is helping leaders around the world find better ways to recognize, celebrate, and reward employees is Blueboard. A different way to recogn...
2021-10-0449 minThe Future Of Work With Jacob MorganHow This Company Is Reimagining Employee Recognition & Experience | Taylor Smith & Jacob MorganTaylor Smith is the co-founder and CEO of Blueboard, the world’s leading experiential rewards and recognition platform that helps companies celebrate their employees. The company was founded in 2014 and they currently have 150 employees around the world. Employee experience and recognition has been at the forefront of conversations in the business world for a while now, but it’s never been more important than this past year and a half. And one company that is helping leaders around the world find better ways to recognize, celebrate, and reward employees is Blueboard. A different way to recogn...
2021-10-0449 minFuture Ready Leadership With Jacob MorganThe Future Leader Q&A with Jacob MorganI have written four books, and The Future Leader was the hardest book to write. The research and logistics that went on for this book were very long and thorough. People have asked me a couple of things with regards to the book. In this video, I share why I wrote the book, the reason behind using the lighthouse as a book cover and a symbol for leadership, and what leaders of today must do to prepare for the future. If you have any questions about the book, drop them in the comments below or...
2021-07-0713 minThe Future Of Work With Jacob MorganThe Future Leader Q&A with Jacob MorganI have written four books, and The Future Leader was the hardest book to write. The research and logistics that went on for this book were very long and thorough. People have asked me a couple of things with regards to the book. In this video, I share why I wrote the book, the reason behind using the lighthouse as a book cover and a symbol for leadership, and what leaders of today must do to prepare for the future. If you have any questions about the book, drop them in the comments below or...
2021-07-0713 minThe Be Your Own Boss (BYOB) PodcastTop 10 Reasons Women Should Be EntrepreneursThere are so many reasons for women to be entrepreneurs. And now is the perfect time to go for it. Today I, Blake Morgan, am sharing my top ten reasons why I believe women can benefit so much from being their own bosses. I actually started my career working in the corporate world and I spent 5 years there, then did some startup work, before going back to the corporate world and working for a Fortune 100 company for 2 years. After I was laid off from my job I decided to be my own boss, and I haven’t loo...
2021-06-2333 minThe Be Your Own Boss (BYOB) PodcastHow to Get a Response From Someone That You are TargetingWith all of the tools we have at our fingertips nowadays, I find it quite surprising that many of us still choose to send mass notes. Every day, Jacob and I get tons of messages from people requesting something from us— whether that is for us to feature their company, do a product review, etc.— and 95% of those messages get deleted. If you’re looking for a response from someone you’re targeting, you have to do the legwork ahead of time and work hard to write something powerful enough to cut through the noise and earn his/her...
2021-04-2606 minThe Be Your Own Boss (BYOB) PodcastAdvice For Women Entrepreneurs On How To Get PaidAs a young girl, I was taught that it's important to get everyone to like me, and so I had that mindset for a long time. It was when I married Jacob — someone who does the same job as me — that I realized how limited my perspective was, and that I was focusing so much on wanting people to like me. With that realization, I went from someone very insecure and self-conscious to someone who knows the value of her opinion. 𝙃𝙚𝙧𝙚'𝙨 𝙬𝙝𝙖𝙩 𝙄 𝙩𝙝𝙞𝙣𝙠: As a woman entrepreneur, you have to be willing to say things other people might not say, and you can't...
2021-04-1910 minFuture Ready Leadership With Jacob MorganImplementing a Customer First MentalityI love the way my wife Blake Morgan talks about customer experience. She says that we need to figure out how we can make our customers’ lives easier, even if that means our lives get a little bit harder. But what happens in most organizations is the exact opposite. We are willing to make the lives of our customers harder so that we can make our lives a little bit easier. We need to flip that around. The fact is that customers are willing to pay more for a gr...
2021-01-1309 minThe Future Of Work With Jacob MorganImplementing a Customer First MentalityI love the way my wife Blake Morgan talks about customer experience. She says that we need to figure out how we can make our customers’ lives easier, even if that means our lives get a little bit harder. But what happens in most organizations is the exact opposite. We are willing to make the lives of our customers harder so that we can make our lives a little bit easier. We need to flip that around. The fact is that customers are willing to pay more for a gr...
2021-01-1309 minFuture Ready Leadership With Jacob MorganHow to Improve Your Strengths and Work on Your WeaknessesImproving your strengths and working on your weaknesses is not as hard as people think. When I was younger and was trying to make decisions in my life, whether it was who I wanted to date, where I wanted to live, or even the company I wanted to apply for, my dad would always say, "Jacob, take out a piece of paper, fold it in half and write down the pros and cons on each side of the paper." What you can also do with this exercise is to replace the pros and cons column...
2020-11-1805 minThe Future Of Work With Jacob MorganHow to Improve Your Strengths and Work on Your WeaknessesImproving your strengths and working on your weaknesses is not as hard as people think. When I was younger and was trying to make decisions in my life, whether it was who I wanted to date, where I wanted to live, or even the company I wanted to apply for, my dad would always say, "Jacob, take out a piece of paper, fold it in half and write down the pros and cons on each side of the paper." What you can also do with this exercise is to replace the pros and cons column...
2020-11-1805 minThe Future Of Work With Jacob MorganThe CEO of 1-800-Flowers on How to Lead In Turbulent TimesChris McCann is the CEO of 1-800-Flowers, a floral and gourmet food gift retailer and distribution company with over 3000 employees. The company was started back in 1976 when Chris’ older brother opened his first flower shop. In the 1980s Chris joined his brother in the business and they have been working together ever since. Chris was named to the National Retail Federation's "The List of People Shaping Retail's Future 2018." And under his leadership, 1-800-Flowers was named one of 2017's most innovative e-retailers on the Internet Retailer 'Hot 100' list. This episode is brought to you b...
2020-07-051h 00Future Ready Leadership With Jacob MorganThe CEO of 1-800-Flowers on How to Lead In Turbulent TimesChris McCann is the CEO of 1-800-Flowers, a floral and gourmet food gift retailer and distribution company with over 3000 employees. The company was started back in 1976 when Chris’ older brother opened his first flower shop. In the 1980s Chris joined his brother in the business and they have been working together ever since. Chris was named to the National Retail Federation's "The List of People Shaping Retail's Future 2018." And under his leadership, 1-800-Flowers was named one of 2017's most innovative e-retailers on the Internet Retailer 'Hot 100' list. This episode is brought to you b...
2020-07-051h 00The Future Of Work With Jacob MorganThe Future of Work with Jacob Morgan TrailerThe world is changing quickly. What do you need to know and do in order to be successful now and in the future? Hi, my name is Jacob Morgan, I’m a 4x best-selling author, speaker, and futurist and this show is all about you…helping you become more successful at work and in life. Each week you will get access to several episodes which range from longer interviews with with the world’s top business leaders. Educators, or authors to shorter episodes where I will share a specific hack, tip, or strategy that you can use to become more s...
2020-06-2101 minFuture Ready Leadership With Jacob MorganThe Future of Work with Jacob Morgan TrailerThe world is changing quickly. What do you need to know and do in order to be successful now and in the future? Hi, my name is Jacob Morgan, I’m a 4x best-selling author, speaker, and futurist and this show is all about you…helping you become more successful at work and in life. Each week you will get access to several episodes which range from longer interviews with with the world’s top business leaders. Educators, or authors to shorter episodes where I will share a specific hack, tip, or strategy that you can use to become more s...
2020-06-2101 minThe Future Of Work With Jacob MorganHP's Chief HR Officer On How to Create A Great Corporate Culture for Virtual EmployeesHP has over 55,000 employees and like many other companies around the world they had to pivot to working virtually during COVID-19. HP was able to adapt very quickly and they have a lot of unique programs and tools in place to support their employees. Leading the way is Tracy Keogh, their Chief HR Officer and co-chair of the World Economic Forum’s global task force for Future of Work. Tracy and I talked at length in a recent episode of "The Future of Work With Jacob Morgan." How to maintain a culture in a virtual setting M...
2020-06-0859 minFuture Ready Leadership With Jacob MorganHP's Chief HR Officer On How to Create A Great Corporate Culture for Virtual EmployeesHP has over 55,000 employees and like many other companies around the world they had to pivot to working virtually during COVID-19. HP was able to adapt very quickly and they have a lot of unique programs and tools in place to support their employees. Leading the way is Tracy Keogh, their Chief HR Officer and co-chair of the World Economic Forum’s global task force for Future of Work. Tracy and I talked at length in a recent episode of "The Future of Work With Jacob Morgan." How to maintain a culture in a virtual setting M...
2020-06-0859 minFuture Ready Leadership With Jacob MorganThe Customer of the Future with Futurist Blake MorganBlake Morgan is a best-selling author, speaker and futurist who focuses on customer experience. Her new book, The Customer of the Future: Ten Guiding Principles for Winning Tomorrow’s Business, was just released on October 29. Creating great customer experience is critical for organizations looking to get and stay ahead. With all of the technologies we have and use on a daily basis (Netflix, Amazon, Spotify, etc…) as consumers we have come to expect personalized, easy, quick experiences. The problem is so many organizations are not keeping up with technology. Most, if not all, of us have stories abou...
2019-11-041h 07The Future Of Work With Jacob MorganThe Customer of the Future with Futurist Blake MorganBlake Morgan is a best-selling author, speaker and futurist who focuses on customer experience. Her new book, The Customer of the Future: Ten Guiding Principles for Winning Tomorrow’s Business, was just released on October 29. Creating great customer experience is critical for organizations looking to get and stay ahead. With all of the technologies we have and use on a daily basis (Netflix, Amazon, Spotify, etc…) as consumers we have come to expect personalized, easy, quick experiences. The problem is so many organizations are not keeping up with technology. Most, if not all, of us have stories abou...
2019-11-041h 07
The Modern Customer PodcastHow To Become A Professional Speaker With Jacob MorganIt may seem glamourous to fly around the world, deliver speeches to adoring fans, and bring in a big paycheck. In reality, the life of a professional speaker is much less glamorous and much more demanding. But even with the long flights and rejection, it can still be incredibly rewarding. My husband Jacob Morgan worked his last full-time job more than a decade ago. When the boss who had promised him great career opportunities out of college had Jacob running to get him coffee, Jacob left and didn't look back. He didn't set out to become a...
2019-10-0842 minThe Future Of Work With Jacob MorganDeloitte's Chief Innovation & Digital Officer Shares Seven Factors that Impact Digital Transformation SuccessThis week I am joined by Ragu Gurumurthy, the Chief Innovation and Digital Officer at Deloitte. Today we are talking about a hot topic--digital transformation. What it actually means, what it looks like to be a digitally transformed company, what skills are needed to achieve transformation and much more. Ragu actually authored a report on this topic back in March of this year titled, Pivoting to Digital Maturity: Seven Capabilities Central to Digital Transformation. In our discussion you will also hear Ragu talks through the seven digital pivots mentioned in his report and why they matter. Ragu G...
2019-08-191h 05Future Ready Leadership With Jacob MorganDeloitte's Chief Innovation & Digital Officer Shares Seven Factors that Impact Digital Transformation SuccessThis week I am joined by Ragu Gurumurthy, the Chief Innovation and Digital Officer at Deloitte. Today we are talking about a hot topic--digital transformation. What it actually means, what it looks like to be a digitally transformed company, what skills are needed to achieve transformation and much more. Ragu actually authored a report on this topic back in March of this year titled, Pivoting to Digital Maturity: Seven Capabilities Central to Digital Transformation. In our discussion you will also hear Ragu talks through the seven digital pivots mentioned in his report and why they matter. Ragu G...
2019-08-191h 05The Future Of Work With Jacob MorganJacob Morgan Answers Your Questions About Leadership, Employee Experience, The Future Of Work And MoreLast week I went to social media to find out what your questions are related to leadership, employee experience, and the future of work. You asked and now today, I answer. The following questions are the ones I am addressing on today’s episode: Often leaders are on the fence about investing in employee experience, especially when it requires outside support or consulting. What are the top 3 things you've heard from leaders that have pushed them to actually take action on an employee experience shift? Would you make any changes to your top 5 soft skills for the...
2019-05-281h 04Future Ready Leadership With Jacob MorganJacob Morgan Answers Your Questions About Leadership, Employee Experience, The Future Of Work And MoreLast week I went to social media to find out what your questions are related to leadership, employee experience, and the future of work. You asked and now today, I answer. The following questions are the ones I am addressing on today’s episode: Often leaders are on the fence about investing in employee experience, especially when it requires outside support or consulting. What are the top 3 things you've heard from leaders that have pushed them to actually take action on an employee experience shift? Would you make any changes to your top 5 soft skills for the...
2019-05-281h 04The Future Of Work With Jacob MorganCreating The Workforce Of The Future: What You Need To Do To Prepare For The Changing Labor MarketCharles Phillips is the CEO of Infor, the largest privately held technology provider in the world. During Charles’ time at Infor the company has more than doubled in size and became the first major software company to offer an integrated, end-to-end application suite for entire industries. Prior to Infor, Charles was President of Oracle Corporation and a member of its Board of Directors. During his seven and a half year-tenure, the company tripled in size and successfully acquired 70 companies. Prior to Oracle, Charles was a Managing Director in the Technology Group at Morgan Stanley. Before his business ca...
2018-09-241h 02Future Ready Leadership With Jacob MorganCreating The Workforce Of The Future: What You Need To Do To Prepare For The Changing Labor MarketCharles Phillips is the CEO of Infor, the largest privately held technology provider in the world. During Charles’ time at Infor the company has more than doubled in size and became the first major software company to offer an integrated, end-to-end application suite for entire industries. Prior to Infor, Charles was President of Oracle Corporation and a member of its Board of Directors. During his seven and a half year-tenure, the company tripled in size and successfully acquired 70 companies. Prior to Oracle, Charles was a Managing Director in the Technology Group at Morgan Stanley. Before his business ca...
2018-09-241h 02The Future Of Work With Jacob MorganCisco's Chief People Officer Returns To Discuss The Importance Of Being Hungry To Learn, How We Can Foster Risk Taking, And How Cisco Is Creating Killer Employee ExperiencesFrancine Katsoudas is the Senior Vice President and Chief People Officer of Cisco. She plays a major role in the company's overall performance, leading organizational strategy, promoting operational effectiveness, and elevating team performance through innovative leadership. A 20-year veteran of Cisco, Katsoudas has extensive experience leading organizational transformations. Prior to her current role, she was the HR leader and business partner to the Engineering leadership team helping oversee its workforce of more than 25,000 people. She has also held leadership positions in the Service Provider, HR Operations, Customer Service, Acquisition Integration and Services groups. A new...
2018-02-121h 08Future Ready Leadership With Jacob MorganCisco's Chief People Officer Returns To Discuss The Importance Of Being Hungry To Learn, How We Can Foster Risk Taking, And How Cisco Is Creating Killer Employee ExperiencesFrancine Katsoudas is the Senior Vice President and Chief People Officer of Cisco. She plays a major role in the company's overall performance, leading organizational strategy, promoting operational effectiveness, and elevating team performance through innovative leadership. A 20-year veteran of Cisco, Katsoudas has extensive experience leading organizational transformations. Prior to her current role, she was the HR leader and business partner to the Engineering leadership team helping oversee its workforce of more than 25,000 people. She has also held leadership positions in the Service Provider, HR Operations, Customer Service, Acquisition Integration and Services groups. A new...
2018-02-121h 08The Modern Customer PodcastWorking With Your Spouse, Building a Personal Brand & The Future of Work With Jacob MorganIn today's work landscape, people aren't limited by what corporate position they hold or what their job title is. Everyone can piece together their dream career with initiative, hard work, and a little luck. Perhaps there's no better example of that than Jacob Morgan, a leading author, speaker, and expert on the future of work. He also happens to be married to me. After a few disastrous jobs in the corporate world, Jacob realized he wanted the freedom to work for himself and push himself in new ways. Instead of just getting coffee for executives, he wanted...
2017-12-3050 minThe Future Of Work With Jacob MorganEp 155: Employee Experience, Preparing for the Future of Work, The Importance of Building a Human Company, and more Jacob Morgan is an author, speaker and futurist living in the Bay Area. He recently started a new Facebook group called, The future if. This group is a global community of business leaders, authors, and futurists who explore what our future can look like IF certain technologies, ideas, approaches and trends actually happen. Jacob is also working on a new course called The Future of Work Crash Course. This will go live in a few weeks. It is a companion course for his newest book, The Employee Experience Advantage. He is looking at writing another book...
2017-10-091h 09Future Ready Leadership With Jacob MorganEp 155: Employee Experience, Preparing for the Future of Work, The Importance of Building a Human Company, and more Jacob Morgan is an author, speaker and futurist living in the Bay Area. He recently started a new Facebook group called, The future if. This group is a global community of business leaders, authors, and futurists who explore what our future can look like IF certain technologies, ideas, approaches and trends actually happen. Jacob is also working on a new course called The Future of Work Crash Course. This will go live in a few weeks. It is a companion course for his newest book, The Employee Experience Advantage. He is looking at writing another book...
2017-10-091h 09The Future Of Work With Jacob MorganEp 150: Working With Your Spouse, Building a Personal Brand & The Future of Customer ServiceBlake Morgan is a keynote speaker, a Customer Experience Futurist and author of the new book, "More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences.” She is also my wife. Blake is an adjunct faculty member in Rutgers University’s executive education MBA program. She contributes to Forbes, the Harvard Business Review and the American Marketing Association. She hosts The Modern Customer Podcast and a weekly customer experience video series on YouTube. More is More is about hard work. Blake says that companies today cannot sit on the...
2017-08-281h 14Future Ready Leadership With Jacob MorganEp 150: Working With Your Spouse, Building a Personal Brand & The Future of Customer ServiceBlake Morgan is a keynote speaker, a Customer Experience Futurist and author of the new book, "More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences.” She is also my wife. Blake is an adjunct faculty member in Rutgers University’s executive education MBA program. She contributes to Forbes, the Harvard Business Review and the American Marketing Association. She hosts The Modern Customer Podcast and a weekly customer experience video series on YouTube. More is More is about hard work. Blake says that companies today cannot sit on the...
2017-08-281h 14