Shows
Healthcare Perspectives 360Miscommunication—We Have Met the Enemy, and It Is UsIn this episode, internist Dr. Danielle Ofri, nurse Stacy Nigliazzo, and malpractice defense attorney Jake Kocienda discuss communication shortcomings and how they may fan the flames of patient anxiety and anger toward the healthcare system.During this episode, you will: Hear how the complexity of the healthcare system can create patient expectations that are difficult for clinicians to meetLearn how miscommunication can contribute to unmanaged expectations and patient angerGain knowledge of what can be done to help reduce patient and provider anxietyLink to TranscriptCoverys companies are a leading provider of medical p...2023-01-1019 minHealthcare Perspectives 360Open Notes or Opening Pandora’s Box?The 21st Century CURES Act, also known as Open Notes, has resulted in patients having rapid access to their medical information—sometimes even before their doctor sees it. In this episode, Dr. Danielle Ofri, nurse Stacy Nigliazzo, and malpractice defense attorney Jake Kocienda discuss the good and the bad of this recently enacted legislation. During this episode, you will:Hear why some clinicians have changed their documentation habits Understand concerns defense attorneys may have about this legislationLearn how patient navigators can helpRecognize process changes that can help clinicians and patients adjust to these changesLink to T...2022-12-1320 minHealthcare Perspectives 360The Doctor Will Stream With You NowIn this episode, we discuss the future of telemedicine. Dr. Danielle Ofri, nurse Stacy Nigliazzo, and malpractice defense attorney Jake Kocienda discuss the use of telemedicine during the pandemic and its place in medicine going forward.During this episode, you will:Understand why communication issues are a concern with telemedicineHear how one physician went from telemedicine skeptic to telemedicine believerAppreciate the steps needed to make telemedicine a routine part of healthcare delivery Link to TranscriptCoverys companies are a leading provider of medical professional liability insurance for medical practitioners and health systems. Coverys p...2022-11-0820 minHealthcare Perspectives 360Hitting the Road With Travel NursesIn this episode, we discuss the topic of travel nurses. Internist Dr. Danielle Ofri, Nurse Stacy Nigliazzo, and malpractice defense attorney Jake Kocienda discuss the pros and cons of utilizing and working with temporary (or agency) nursing staff.During this episode, you will: Learn physicians’ perspectives on working alongside travel nurses during the pandemic Consider the risks associated with utilizing agency personnel Understand how travel nurses may become scapegoats for suboptimal care Appreciate what the best travel nurses have in common Link to TranscriptCoverys companies are a leading provider of medical professional liabilit...2022-10-1114 min
Jake and Jonathan47: Big Product Decisions: Gut Feeling or Test?Jonathan is famous and get recognized while holding underwear. 👙
Jake's new book Make Time is coming out tomorrow! 🔥📖🔥
Jake and Jonathan discuss different approaches to giving talks. Jake always wings it, while Jonathan sweats every detail! Sound right, right? 🤔
Jonathan charges an ungodly amount for talks...because he can. 🤑
Jake and Jonathan drop some wisdom on giving talks. Being entertaining is key. No forget that, actually just be serious. 😶
Jake candidly roasts Jonathan on his interview skills, then they talk about how TOTALLY confident they are when they interview guests. 😎
Crea...2018-09-2400 min