Shows
SMB Community PodcastEnhancing Workplace Efficiency with AI: Interview with Zulfiya Forsythe of Omadli GroupOverview: In this episode of the SMB Community Podcast, host James Kernan from Kernan Consulting interviews Zulfiya Forsythe, CEO and founder of Omadli Group, about the transformative power of AI in the workplace. Forsythe shares her unique journey from accounting to tech, highlighting the development of data analytics and AI solutions that help businesses streamline administrative tasks and gain actionable insights. The discussion covers how Forsythe's team partners with MSPs to create automation around reporting, build executive dashboards, and leverage AI tools to enhance business efficiency. The episode also touches on the current explosion of AI tools...2025-03-2724 min
SMB Community PodcastShould you offer vCISO services with your security offering?Host James Kernan discussses security offerings, specifically looking at offering vCISO services as part of your cyber security stack. 1.) MSP Question of the Week: Should you offer vCISO services? --- 2.) 5 Minutes with a Smart Person Host James Kernan sits down with Charlene Ignacio, CEO of Fornix Marketing, to discuss being strategic about M&A discussions. --- 3.) Notes On The News Chris Day, founder of ScalePad, has taken over as CEO, focusing on creating an integrated suite of products rather than pursuing new acquisitions. Outgoing CEO Dan...2024-09-2019 minSMB Community PodcastShould you offer vCISO services with your security offering?Host James Kernan discussses security offerings, specifically looking at offering vCISO services as part of your cyber security stack. 1.) MSP Question of the Week: Should you offer vCISO services? --- 2.) 5 Minutes with a Smart Person Host James Kernan sits down with Charlene Ignacio, CEO of Fornix Marketing, to discuss being strategic about M&A discussions. --- 3.) Notes On The News Chris Day, founder of ScalePad, has taken over as CEO, focusing on creating an integrated suite of products rather than pursuing new acquisitions. Outgoing CEO Dan...2024-09-2019 min
SMB Community PodcastSharing Big Wins and SuccessesHosts James Kernan and Amy Babinchak kick off this week's episode with topics regarding big wins, Windows 10 End of Life, and an exclusive interview with Tim Fitzpatrick 1.) MSP Question of the Week: Can you share some big wins? Hosts James Kernan and Amy Babinchak sit down and discuss various successes and wins with clients over the years. --- 2.) 5 Minutes with a Smart Person Host James Kernan interviews Tim Fitzpatrick, the President of Rialto Marketing. Rialto provides marketing consulting and outsourced CMO services to help B2B professional service firms t...2024-09-0520 minSMB Community PodcastSharing Big Wins and SuccessesHosts James Kernan and Amy Babinchak kick off this week's episode with topics regarding big wins, Windows 10 End of Life, and an exclusive interview with Tim Fitzpatrick 1.) MSP Question of the Week: Can you share some big wins? Hosts James Kernan and Amy Babinchak sit down and discuss various successes and wins with clients over the years. --- 2.) 5 Minutes with a Smart Person Host James Kernan interviews Tim Fitzpatrick, the President of Rialto Marketing. Rialto provides marketing consulting and outsourced CMO services to help B2B professional service firms t...2024-09-0520 min
SMB Community PodcastUnifying the IT Channel Industry with the Channel programHost James Kernan sits down with Kevin Lancaster and Matt Solomon of Channel Program, a platform designed to unify the IT Channel industry. Kevin Lancaster and Matt Solomon are the co-founders of Channel Program, a platform designed to unify the IT Channel industry. Kevin Lancaster has a strong background in the channel technology space. He previously served as the CEO of ID Agent, a cybersecurity company, which he grew significantly before its acquisition by Kaseya. Matt Solomon also has extensive experience in the industry. He worked alongside Kevin at ID Agent and later...2024-08-2622 minSMB Community PodcastUnifying the IT Channel Industry with the Channel programHost James Kernan sits down with Kevin Lancaster and Matt Solomon of Channel Program, a platform designed to unify the IT Channel industry. Kevin Lancaster and Matt Solomon are the co-founders of Channel Program, a platform designed to unify the IT Channel industry. Kevin Lancaster has a strong background in the channel technology space. He previously served as the CEO of ID Agent, a cybersecurity company, which he grew significantly before its acquisition by Kaseya. Matt Solomon also has extensive experience in the industry. He worked alongside Kevin at ID Agent and later...2024-08-2622 min
SMB Community PodcastUsing Alternative Payments to Process Customer Payments, Improve cash flow and Grow revenue!Host James Kernan sits down with Baxter Lanius to discuss automating customer payments using the software tool, Alternative Payments. At Alternative Payments, their mission is to lower the barrier and make smarter payments accessible to one and all. More in-depth, Alternative Payments provides offline businesses the opportunity to participate in online transactions - enabling merchants to accept credit cards, ACH, and B2B PNPL, while accessing powerful reporting and analytics all-in-one. Check them out: Alternative Payments | Payments for service-based businesses --- Our upcoming events and more: MASTERMIND LIVE – Den...2024-08-1915 minSMB Community PodcastUsing Alternative Payments to Process Customer Payments, Improve cash flow and Grow revenue!Host James Kernan sits down with Baxter Lanius to discuss automating customer payments using the software tool, Alternative Payments. At Alternative Payments, their mission is to lower the barrier and make smarter payments accessible to one and all. More in-depth, Alternative Payments provides offline businesses the opportunity to participate in online transactions - enabling merchants to accept credit cards, ACH, and B2B PNPL, while accessing powerful reporting and analytics all-in-one. Check them out: Alternative Payments | Payments for service-based businesses --- Our upcoming events and more: MASTERMIND LIVE – Den...2024-08-1915 min
SMB Community PodcastWhat you learned as a vendor, that you WISHED you knew as an MSPHost James Kernan sits down with Dustin Puryear to discuss sales and marketing for MSP's. Dustin Puryear is indeed a prominent figure in the tech world. As the founder of Puryear IT, he leads a team dedicated to leveraging technology to enhance business operations. His expertise is widely recognized, with contributions to well-known publications like Windows Magazine and CIO.com. Additionally, he’s been featured in interviews on Federal News Radio and Microsoft Podcasts. Dustin’s involvement extends to national tours with Microsoft, where he shares his insights on enterprise technology with C-level executives. He has...2024-08-1515 minSMB Community PodcastWhat you learned as a vendor, that you WISHED you knew as an MSPHost James Kernan sits down with Dustin Puryear to discuss sales and marketing for MSP's. Dustin Puryear is indeed a prominent figure in the tech world. As the founder of Puryear IT, he leads a team dedicated to leveraging technology to enhance business operations. His expertise is widely recognized, with contributions to well-known publications like Windows Magazine and CIO.com. Additionally, he’s been featured in interviews on Federal News Radio and Microsoft Podcasts. Dustin’s involvement extends to national tours with Microsoft, where he shares his insights on enterprise technology with C-level executives. He has...2024-08-1515 min
SMB Community PodcastLarry Garcia of Strety Host James Kernan sits down with Larry Garcia to discuss the EOS compatible and reporting collaboration tool known as Strety. Larry Garcia is the co-founder of Strety, a company that provides a Business Operating System Software (BOSS) designed to help companies improve their operational efficiency. Strety focuses on key performance indicators (KPIs), goal setting, and project management. Garcia has written about various topics related to employee engagement and effective team meetings, emphasizing the importance of well-structured and productive meetings. Check them out: Strety | Run your Business Operating System in Teams --- O...2024-08-1215 minSMB Community PodcastLarry Garcia of Strety Host James Kernan sits down with Larry Garcia to discuss the EOS compatible and reporting collaboration tool known as Strety. Larry Garcia is the co-founder of Strety, a company that provides a Business Operating System Software (BOSS) designed to help companies improve their operational efficiency. Strety focuses on key performance indicators (KPIs), goal setting, and project management. Garcia has written about various topics related to employee engagement and effective team meetings, emphasizing the importance of well-structured and productive meetings. Check them out: Strety | Run your Business Operating System in Teams --- O...2024-08-1215 min
SMB Community PodcastQuoting Projects: Should You Quote Hourly or Fixed-Fee?Hosts James Kernan and Amy Babinchak kick off this week's episode with topics regarding project quotes, the Olympics, and an exclusive interview with Larry Garcia, founder of Strety. 1.) MSP Question of the Week: Should you quote hourly or fixed-fee for projects? Hosts James Kernan and Amy Babinchak sit down and discuss the different strategies to pricing as it relates to scalable projects for clients. --- 2.) 5 Minutes with a Smart Person Host James Kernan interviews Larry Garcia, co-founder and president of the business management tool, Strety. This solution is design f...2024-08-0837 minSMB Community PodcastQuoting Projects: Should You Quote Hourly or Fixed-Fee?Hosts James Kernan and Amy Babinchak kick off this week's episode with topics regarding project quotes, the Olympics, and an exclusive interview with Larry Garcia, founder of Strety. 1.) MSP Question of the Week: Should you quote hourly or fixed-fee for projects? Hosts James Kernan and Amy Babinchak sit down and discuss the different strategies to pricing as it relates to scalable projects for clients. --- 2.) 5 Minutes with a Smart Person Host James Kernan interviews Larry Garcia, co-founder and president of the business management tool, Strety. This solution is design f...2024-08-0837 min
SMB Community PodcastJason Miller of BitLyft CybersecurityHost James Kernan sits down with Jason Miller, founder and CEO of BitLyft Cybersecurity, for an exclusive interview. As the founder, Jason has dedicated his 20-year IT career, including co-founding SaaS pioneer Reviora, to removing cybersecurity barriers for mid-sized enterprises. Establishing BitLyft in 2016, Jason set out to unburden security teams with innovative, approachable, and affordable solutions, a vision which has made BitLyft a respected managed detection and response provider. Established in 2016, BitLyft is a leading managed security service provider, dedicated to delivering mid-sized organizations with high-touch, personalized cybersecurity solutions. Our prioritization of service and security ex...2024-08-0119 minSMB Community PodcastJason Miller of BitLyft CybersecurityHost James Kernan sits down with Jason Miller, founder and CEO of BitLyft Cybersecurity, for an exclusive interview. As the founder, Jason has dedicated his 20-year IT career, including co-founding SaaS pioneer Reviora, to removing cybersecurity barriers for mid-sized enterprises. Establishing BitLyft in 2016, Jason set out to unburden security teams with innovative, approachable, and affordable solutions, a vision which has made BitLyft a respected managed detection and response provider. Established in 2016, BitLyft is a leading managed security service provider, dedicated to delivering mid-sized organizations with high-touch, personalized cybersecurity solutions. Our prioritization of service and security ex...2024-08-0119 min
SMB Community PodcastCrowdstrike Outage - How Were You Affected?1.) The MSP Question of The Week - How did Crowdstrike affect you? This week, James Kernan sits down with Charlene Ignacio, CEO of Fornix Marketing. James addresses the security concern, "Isn't Security 101 eliminating the single point of failure? ". Listen as James and Charlene discuss the aftermath of the Crowdstrike outage. --- 2. ) Notes on the News Reuters article: https://www.reuters.com/technology/microsoft-says-about-85-million-its-devices-affected-by-crowdstrike-related-2024-07-20/ --- Our upcoming events and more: MASTERMIND LIVE – Denver, CO – Sept 26-27th http://bit.ly/ke...2024-07-2518 min
SMB Community PodcastLouis Erickson & Sam Blowes of Bit-Wizards Host James sits down with Louis Erickson and Sam Blowes of Bit-Wizards for an exclusive interview. Louis Erickson is the co-founder and COO, and Sam Blowes is the Director of Solution Consulting at Bit-Wizards–an award winning IT services provider based in Florida. Louis is a serial entrepreneur that has built and grown several technology companies and departments, starting with Bit-Wizards’ Custom Software Engineering department. From there, Louis fostered the Bit-Wizards’ Digital Marketing department, the Bit-Wizards' Managed IT Services department, and finally, co-parenting communication service, TalkingParents. Sam Blowes is the Director of Solution Consult...2024-06-2528 minSMB Community PodcastLouis Erickson & Sam Blowes of Bit-Wizards Host James sits down with Louis Erickson and Sam Blowes of Bit-Wizards for an exclusive interview. Louis Erickson is the co-founder and COO, and Sam Blowes is the Director of Solution Consulting at Bit-Wizards–an award winning IT services provider based in Florida. Louis is a serial entrepreneur that has built and grown several technology companies and departments, starting with Bit-Wizards’ Custom Software Engineering department. From there, Louis fostered the Bit-Wizards’ Digital Marketing department, the Bit-Wizards' Managed IT Services department, and finally, co-parenting communication service, TalkingParents. Sam Blowes is the Director of Solution Consult...2024-06-2528 min
SMB Community PodcastTracking Vending Subscriptions1.) Notes On The News Cybersecurity, AI, and now...M&A? We discuss our opinion on the next new hot topic of the techworld. Also, Microsoft now backpedaling due to backlash on RECALL. Finally, Ken Patterson leaves PAX8 and now is heading to TODYL. --- 2.) The MSP Question of The Day How do you track vendor subscriptions? --- Our upcoming events and more: MASTERMIND LIVE – Tampa, FL – June 27-28th http://bit.ly/kernanmastermind Use “EARLYBIRD” as the coupon code to save $200...2024-06-2018 minSMB Community PodcastTracking Vending Subscriptions1.) Notes On The News Cybersecurity, AI, and now...M&A? We discuss our opinion on the next new hot topic of the techworld. Also, Microsoft now backpedaling due to backlash on RECALL. Finally, Ken Patterson leaves PAX8 and now is heading to TODYL. --- 2.) The MSP Question of The Day How do you track vendor subscriptions? --- Our upcoming events and more: MASTERMIND LIVE – Tampa, FL – June 27-28th http://bit.ly/kernanmastermind Use “EARLYBIRD” as the coupon code to save $200...2024-06-2018 min
SMB Community PodcastDetermining Employee Compensation1.) MSP Question of The Week Employee Compenstion--How much is too much or too little? --- 2.) Notes on The News Amy blog article – Financial Crimes Enforcement Network article Linkedin: https://nsitsp.org/news/financial-crimes-enforcement-network/ --- 3. Strategies for Local Businesses in Local Market Tip and tricks for Local Businesses looking to network in their local market. We also talk the pros and cons of radio, billboards, and even local team sponsors. — Our upcoming events and more: MASTERMIND LIVE – Tampa, FL – June 2...2024-06-0630 minSMB Community PodcastDetermining Employee Compensation1.) MSP Question of The Week Employee Compenstion--How much is too much or too little? --- 2.) Notes on The News Amy blog article – Financial Crimes Enforcement Network article Linkedin: https://nsitsp.org/news/financial-crimes-enforcement-network/ --- 3. Strategies for Local Businesses in Local Market Tip and tricks for Local Businesses looking to network in their local market. We also talk the pros and cons of radio, billboards, and even local team sponsors. — Our upcoming events and more: MASTERMIND LIVE – Tampa, FL – June 2...2024-06-0630 min
MSP CornerPodcast #52 - MSP Corner James Kernan
We interview the CEO at Kernan Consulting. James Kernan is the creator of the MSP Mastermind Peer Groups and recently published Leadership Essentials for Successful Executives and Authored 3 leadership books. He is also an expert with M&A and EOS. Kernan Consulting is an award-winning consulting firm providing one on one executive coaching, CEO Peer Group coaching and other services like M&A, EOS and Sales/Marketing related training. Since 2006, over 750 businesses in six different countries have successfully been coached through their programs. They have also helped over 30 business owners through either buying or selling their firms successfully.
2024-06-0351 min
SMB Community PodcastEmployee Accountability for Subpar Performance1.) MSP Question of The Week How do you hold employees accountable for subpar performance? --- 2.) James at SMB Techfest James kicked off the first session on the main stage by sharing how EOS can help your business scale. --- 3.) Notes on The News Solar Flares / Auroras – will it cause disruptions to communications? Cyberattack force major US health care network to divert ambulances from hospitals: https://edition.cnn.com/2024/05/10/tech/cyberattack-ascension-ambulances-hospitals/index.html --- Our upcoming events and mor...2024-05-3028 minSMB Community PodcastEmployee Accountability for Subpar Performance1.) MSP Question of The Week How do you hold employees accountable for subpar performance? --- 2.) James at SMB Techfest James kicked off the first session on the main stage by sharing how EOS can help your business scale. --- 3.) Notes on The News Solar Flares / Auroras – will it cause disruptions to communications? Cyberattack force major US health care network to divert ambulances from hospitals: https://edition.cnn.com/2024/05/10/tech/cyberattack-ascension-ambulances-hospitals/index.html --- Our upcoming events and mor...2024-05-3028 min
SMB Community PodcastHow To Purchase an MSP with No Money Down1.) The MSP Question of The Week How do you buy another MSP with no money down? --- 2.) Notes on The News Kaseya 365 subscription debuts at $3.99! https://www.channele2e.com/news/kaseya-365-subscription-debuts-at-3-99 Major Leadership Changes at PAX8, CEO steps aside... Pax8 has named Scott Chasin as CEO, effective immediately, replacing founder John Street in the role, the company announced. Finally, AI Fighter jets successfully tested and Twitter/X announces news feed based on trending topics. ---- Our u...2024-05-2318 minSMB Community PodcastHow To Purchase an MSP with No Money Down1.) The MSP Question of The Week How do you buy another MSP with no money down? --- 2.) Notes on The News Kaseya 365 subscription debuts at $3.99! https://www.channele2e.com/news/kaseya-365-subscription-debuts-at-3-99 Major Leadership Changes at PAX8, CEO steps aside... Pax8 has named Scott Chasin as CEO, effective immediately, replacing founder John Street in the role, the company announced. Finally, AI Fighter jets successfully tested and Twitter/X announces news feed based on trending topics. ---- Our u...2024-05-2318 min
SMB Community PodcastEndpoint Detection and Response for the MacOS with HuntressHost Karl Palachuk interviews Wes Hutcherson and Stuart Ashenbrenner from Huntress on the challenges and (and victories) of securing macOS endpoints. As you know, MacOS represents a growing percentage of the business device operating system market, outperforming both Linux and ChromeOS. Since this is going to be a growing portion of the endpoints you support, it's good to know how you're doing to do that. And with so many "home" and personal devices now being used for company purposes, quick response is important as well. The panel addresses the challenges of the MacOS users - i...2024-05-1629 minSMB Community PodcastEndpoint Detection and Response for the MacOS with HuntressHost Karl Palachuk interviews Wes Hutcherson and Stuart Ashenbrenner from Huntress on the challenges and (and victories) of securing macOS endpoints. As you know, MacOS represents a growing percentage of the business device operating system market, outperforming both Linux and ChromeOS. Since this is going to be a growing portion of the endpoints you support, it's good to know how you're doing to do that. And with so many "home" and personal devices now being used for company purposes, quick response is important as well. The panel addresses the challenges of the MacOS users - i...2024-05-1629 min
SMB Community PodcastBanning Non-compete Agreements?1.) MSP Question of the Week Should you ban Non-compete Agreements? --- 2.) Notes on The News Big Tech firms lost its dream status due to layoffs and instability: https://www.cnbc.com/2024/04/28/how-working-for-big-tech-lost-dream-job-status.html --- 3.) Five Minutes with A Smart Person - Bit-Wizards Louis Erickson is the co-founder and COO, and Sam Blowes is the Director of Solution Consulting at Bit-Wizards--an award winning IT services provider based in Florida. We discuss the importance of forming strong relationships with your clients as an MSP. ...2024-05-0933 minSMB Community PodcastBanning Non-compete Agreements?1.) MSP Question of the Week Should you ban Non-compete Agreements? --- 2.) Notes on The News Big Tech firms lost its dream status due to layoffs and instability: https://www.cnbc.com/2024/04/28/how-working-for-big-tech-lost-dream-job-status.html --- 3.) Five Minutes with A Smart Person - Bit-Wizards Louis Erickson is the co-founder and COO, and Sam Blowes is the Director of Solution Consulting at Bit-Wizards--an award winning IT services provider based in Florida. We discuss the importance of forming strong relationships with your clients as an MSP. ...2024-05-0933 min
SMB Community PodcastDo MSPs Prefer iPhones or Androids?1.) MSP Question of The Week Which do you prefer: iPhone or Android? Is there a clear winner? --- 2.) Notes on The News What are the current TOP Password Managers? https://www.tomsguide.com/us/best-password-managers,review-3785.html "Big Tech" censoring content...and other clickbait-y titles. https://edition.cnn.com/2024/04/09/tech/meta-social-media-nightcap/index.html There are only two weeks left to submit your application for Channel Futures MSP501: https://www.channelfutures.com/about-msp-501 Host Amy weighs in how it helps market your compan...2024-05-0221 minSMB Community PodcastDo MSPs Prefer iPhones or Androids?1.) MSP Question of The Week Which do you prefer: iPhone or Android? Is there a clear winner? --- 2.) Notes on The News What are the current TOP Password Managers? https://www.tomsguide.com/us/best-password-managers,review-3785.html "Big Tech" censoring content...and other clickbait-y titles. https://edition.cnn.com/2024/04/09/tech/meta-social-media-nightcap/index.html There are only two weeks left to submit your application for Channel Futures MSP501: https://www.channelfutures.com/about-msp-501 Host Amy weighs in how it helps market your compan...2024-05-0221 min
SMB Community PodcastCharging for Onsite Travel?1.) The MSP Question of The Week Should you charge for onsite travel? And what's best--Price per seat or per device? --- 2.) Notes on The News The FBI is warning consumers against using public phone charging stations in order to avoid exposing their devices to malicious software... ...Apple loses top phonemaker spot to Samsung as iPhone shipments drop! "Apple's smartphone shipments dropped about 10% in the first quarter of 2024, hurt by intensifying competition by Android smartphone makers aiming for the top spot, data from research firm IDC showe...2024-04-2518 minSMB Community PodcastCharging for Onsite Travel?1.) The MSP Question of The Week Should you charge for onsite travel? And what's best--Price per seat or per device? --- 2.) Notes on The News The FBI is warning consumers against using public phone charging stations in order to avoid exposing their devices to malicious software... ...Apple loses top phonemaker spot to Samsung as iPhone shipments drop! "Apple's smartphone shipments dropped about 10% in the first quarter of 2024, hurt by intensifying competition by Android smartphone makers aiming for the top spot, data from research firm IDC showe...2024-04-2518 min
SMB Community PodcastDima Kumets of Huntress LabsHost Karl caught up with Dima Kumets, Principal Product Manager at Huntress Labs focused on their Security Awareness Training product. It was an entertaining interview! This interview focuses on the Security Awareness Training product, which features a truly engaging way for end users to learn about phishing attacks and other threats that arrive through email. Karl and Dima introduce you do the archvillain Didi and her role in educating clients - without irritating or alienating them! About Dima Kumets: Prior to joining Huntress, Dima was the product lead on OpenDNS (acquired by Cisco and...2024-04-1827 minSMB Community PodcastDima Kumets of Huntress LabsHost Karl caught up with Dima Kumets, Principal Product Manager at Huntress Labs focused on their Security Awareness Training product. It was an entertaining interview! This interview focuses on the Security Awareness Training product, which features a truly engaging way for end users to learn about phishing attacks and other threats that arrive through email. Karl and Dima introduce you do the archvillain Didi and her role in educating clients - without irritating or alienating them! About Dima Kumets: Prior to joining Huntress, Dima was the product lead on OpenDNS (acquired by Cisco and...2024-04-1827 min
SMB Community PodcastReselling Copilot As A Service?1.) MSP Question of The Week Is there an opportunity there for MSPs to resell consulting service around copilot? --- 2.) Notes on The News Windows features disappearing in 2024: https://www.pcworld.com/article/2285358/10-windows-features-disappear-soon-2024.html Google looking to purchase Hubspot: https://www.crn.com/news/cloud/google-parent-alphabet-eyes-hubspot-acquisition-report United States Cyberforce: https://www.fdd.org/analysis/2024/03/25/united-states-cyber-force/ ...and more! --- Our upcoming events and more: Register for James’s upcoming class at ITSPU! 5W22 – MSP Professional Sales starts Apr...2024-04-1120 minSMB Community PodcastReselling Copilot As A Service?1.) MSP Question of The Week Is there an opportunity there for MSPs to resell consulting service around copilot? --- 2.) Notes on The News Windows features disappearing in 2024: https://www.pcworld.com/article/2285358/10-windows-features-disappear-soon-2024.html Google looking to purchase Hubspot: https://www.crn.com/news/cloud/google-parent-alphabet-eyes-hubspot-acquisition-report United States Cyberforce: https://www.fdd.org/analysis/2024/03/25/united-states-cyber-force/ ...and more! --- Our upcoming events and more: Register for James’s upcoming class at ITSPU! 5W22 – MSP Professional Sales starts Apr...2024-04-1120 min
SMB Community PodcastTracking MDF As a Small MSP1.) MSP Question of The Week Is it worth the time to track MDF/Rebates from your vendors partners if you are a small MSP? --- 2.) Notes on The News April fool’s joke? Gmail announced 20 years ago today: https://www.pbs.org/newshour/nation/20-years-ago-people-thought-googles-gmail-launch-was-an-april-fools-day-joke Microsoft copilot released today: https://techcommunity.microsoft.com/t5/copilot-for-microsoft-365/microsoft-365-copilot-ga-announcement/m-p/3934648 https://www.cnn.com/2024/03/30/tech/att-data-leak/index.html --- 3.) Five Minutes with A Smart Person - Tim Fitzpatrick of Rialto Marketing Check out the...2024-04-0428 min
SMB Community PodcastShould Remote Workers Return to The Office?Host Amy and James are back! 1.) MSP Question of The Week: Should you force remote workers back in to the office? And do workers prefer weekly, bi-weekly, or monthly payment? --- 3.) Notes on The News N-able 2024 MSP Challenges and Opps – CEO article: https://www.channele2e.com/perspective/n-able-ceo-pagliuca-2024-msp-challenges-opportunities How the top MSP business owners are using AI in their business: https://www.crn.com/news/managed-services/2024/10-msp-execs-on-how-they-re-using-ai-tools-in-2024 What AI we've been using: https://www.perplexity.ai/ ---2024-03-2840 minSMB Community PodcastShould Remote Workers Return to The Office?Host Amy and James are back! 1.) MSP Question of The Week: Should you force remote workers back in to the office? And do workers prefer weekly, bi-weekly, or monthly payment? --- 3.) Notes on The News N-able 2024 MSP Challenges and Opps – CEO article: https://www.channele2e.com/perspective/n-able-ceo-pagliuca-2024-msp-challenges-opportunities How the top MSP business owners are using AI in their business: https://www.crn.com/news/managed-services/2024/10-msp-execs-on-how-they-re-using-ai-tools-in-2024 What AI we've been using: https://www.perplexity.ai/ ---2024-03-2840 min
SMB Community PodcastChristophe Reglate of SXIPHERHost James sits down with Christophe Reglate of SXIPHER. Look out for the PROMO for 20% off in the month of March! https://www.sxipher.ai/ https://www.linkedin.com/in/christophe-reglat-7360b0141/ Call: (386) 479-4074 Email: sales@sxipher.ai — Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan ht...2024-03-0716 min
SMB Community PodcastIdentifying Worthwhile OpportunitiesWe are back after the long weekend with great hair... 1.) MSP Question of the week: How do you qualify an opportunity so you don’t waste your time? Check out Amy's whitepaper: https://www.thirdtier.net/product/whitepaper-how-to-build-a-valuable-local-linkedin-network/ --- 2.) Notes on the News and Our Favorite Social Media Apple Vision Pro is out: 1st new product in 7 yrs – VR headset $3499 https://www.cnn.com/2024/02/02/tech/apple-vision-pro-what-you-need-to-know/index.html Markets are way up except for Snapchat – down 30% reported a 248m loss in their mos...2024-02-2228 minSMB Community PodcastVal King of Whitehat TechnologiesHost James sits down with Val King. Val is the CEO of Whitehat Virtual Technologies and responsible for day-to-day-operations, as well as leading the company’s product development and technology strategy. Val has 20 years of experience in technology, compliance, and security in regulated industries, particularly in financial services and healthcare. Currently Val serves in a dual role as CIO for a regional healthcare system. “The last 18 inches between the screen and the end-user is the Point of Execution, where end user experience matters, where technology either improves productivity, and thus the business, or hinders it. 2024-02-1522 min
SMB Community PodcastHow Do MSPs Deal with Stress?1.) MSP Question of The Week How do busy MSP business owners deal with stress? Host Amy and Host James discuss their strategies. --- 2.) Five Minutes with A Smart Person - Eric Anthony Host James sits down with Channel Vet, podcaster, and Director of Community at EGNYTE Eric Anthony. Learn more about Eric: https://www.linkedin.com/in/esanthony/ Eric's Customer Experience video: https://youtube.com/live/WHQWGhrg7FY Eric's Book "CX That Sings": https://www.amazon.com/CX-That-Sings-introduction-Customer/dp/B085RTL8NT/ref=sr_1_2? --- 3.) Notes on The News "Microsoft set for AI-powered revenue surge as stock pulls ahead... Microsoft is expected to rep...2024-02-0140 minSMB Community PodcastHow Do MSPs Deal with Stress?1.) MSP Question of The Week How do busy MSP business owners deal with stress? Host Amy and Host James discuss their strategies. --- 2.) Five Minutes with A Smart Person - Eric Anthony Host James sits down with Channel Vet, podcaster, and Director of Community at EGNYTE Eric Anthony. Learn more about Eric: https://www.linkedin.com/in/esanthony/ Eric's Customer Experience video: https://youtube.com/live/WHQWGhrg7FY Eric's Book "CX That Sings": https://www.amazon.com/CX-That-Sings-introduction-Customer/dp/B085RTL8NT/ref=sr_1_2? --- 3.) Notes on The News "Microsoft set for AI-powered revenue surge as stock pulls ahead... Microsoft is expected to rep...2024-02-0140 min
SMB Community PodcastWhat is The Best Business Structure For MSPs?Host Amy and Host James catch up and catch a tan. 1.) MSP Question of The Week What is the best business structure for new MSPs? See: https://www.toptal.com/finance/interim-cfos/c-corp-vs-s-corp#:~:text=Compared%20to%20traditional%20S%20or,it's%20taxed%20as%20a%20corporation --- 2.) More Tech Layoffs? EY Announces Layoffs in Response to Economic Struggles See: https://www.channele2e.com/news/ey-announces-layoffs-in-response-to-economic-struggles "Less than a week after Broadcom finalized its $61 billion acquisition of VMware, layoffs began. This is a familiar pattern for the company, which followed a similar playbook with its acquisition of CA Technologies in 2018. Overall, it's estimated...2024-01-2526 min
SMB Community PodcastYearly Business Goals and Objectives*Due to a small error, we are re-releasing this episode that was originally set for January 19th, 2024. Thanks for understanding. :-) 1.) Should you update your GOALS and OBJECTIVES every year? The short answer? Yes. Email James (james@kernanconsulting.com) for his one page business plan exercise. --- 3.) Notes on The News Is Connectwise a sinking ship? https://www.msptechnews.com/business-news/is-connectwise-a-sinking-ship/ The best click-bait of the year....so far! And MAJOR CONSUMERS SEVER RELATIONS WITH HACKED BRANDS? Ransomware attac...2024-01-2528 minSMB Community PodcastYearly Business Goals and Objectives*Due to a small error, we are re-releasing this episode that was originally set for January 19th, 2024. Thanks for understanding. :-) 1.) Should you update your GOALS and OBJECTIVES every year? The short answer? Yes. Email James (james@kernanconsulting.com) for his one page business plan exercise. --- 3.) Notes on The News Is Connectwise a sinking ship? https://www.msptechnews.com/business-news/is-connectwise-a-sinking-ship/ The best click-bait of the year....so far! And MAJOR CONSUMERS SEVER RELATIONS WITH HACKED BRANDS? Ransomware attac...2024-01-2528 min
SMB Community PodcastDesmystify Selling with Microsoft with Rob FeganHost James sits down with Venvito's Founder Rob Fegan on partnering with Microsoft. Venvito was formed to teach other Microsoft partners how to harness the scale and reach of Microsoft's field teams. Sharing with other owners, founders, and leaders the messaging, the mechanics, and the mindset necessary to partner with Microsoft, growing your Microsoft practice through mutually beneficial relationships at all levels within Microsoft. Learn more: https://www.linkedin.com/in/robfegan/ https://www.linkedin.com/company/venvito/ https://www.venvito.net/?r_done=1 O...2023-12-2114 minSMB Community PodcastDesmystify Selling with Microsoft with Rob FeganHost James sits down with Venvito's Founder Rob Fegan on partnering with Microsoft. Venvito was formed to teach other Microsoft partners how to harness the scale and reach of Microsoft's field teams. Sharing with other owners, founders, and leaders the messaging, the mechanics, and the mindset necessary to partner with Microsoft, growing your Microsoft practice through mutually beneficial relationships at all levels within Microsoft. Learn more: https://www.linkedin.com/in/robfegan/ https://www.linkedin.com/company/venvito/ https://www.venvito.net/?r_done=1 O...2023-12-2114 min
SMB Community PodcastJulian Caldwell: What CIOs Look For in an MSPIn this week's edition of SMBCP, we sit down with the Chief Information Officer of TS Banking Group, Julian Caldwell. We discussed how to get into the door with executives--What are they looking for in MSPs? And hpw to become "Sticky" Long Term strategic partners with your customers? Listen today to see why most MSP's fall short of these expectations... Our upcoming events: Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP...2023-12-0724 minSMB Community PodcastJulian Caldwell: What CIOs Look For in an MSPIn this week's edition of SMBCP, we sit down with the Chief Information Officer of TS Banking Group, Julian Caldwell. We discussed how to get into the door with executives--What are they looking for in MSPs? And hpw to become "Sticky" Long Term strategic partners with your customers? Listen today to see why most MSP's fall short of these expectations... Our upcoming events: Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP...2023-12-0724 min
SMB Community PodcastKarl at SMB IT Pro Con Australia!Host Karl goes down under for the SMB IT Pro Con! In this episode, Karl captures bite-sized interviews with the best in the industry. Featuring (In Order): Dean Calvert of Calvert Technologies Elias Mansour of N-Able Matt Koenig of Nodeware Pablo Munoz of Ninja One Peter Ward of Dijital Team Shaun Witherden of Kaseya Shaun Capps of Pax8 Ted Deane 2Excel Tim Lippa Halo PSA Will Parker HP Elite --- Our upcom...2023-11-3035 minSMB Community PodcastKarl at SMB IT Pro Con Australia!Host Karl goes down under for the SMB IT Pro Con! In this episode, Karl captures bite-sized interviews with the best in the industry. Featuring (In Order): Dean Calvert of Calvert Technologies Elias Mansour of N-Able Matt Koenig of Nodeware Pablo Munoz of Ninja One Peter Ward of Dijital Team Shaun Witherden of Kaseya Shaun Capps of Pax8 Ted Deane 2Excel Tim Lippa Halo PSA Will Parker HP Elite --- Our upcom...2023-11-3035 min
SMB Community PodcastSMBCP's Smart Person: Chip ReavesHappy Thanksgiving! In this turkey day edition of SMBCP, we have Chip Reaves in the studio! Chip’s expertise is in Microsoft software, teaching courses on a variety of apps and iterations from 2010 to the most current Microsoft 365. He has been interviewed on TV and other major media on topics related to small business technology and entrepreneurship, including ABC News, BusinessWeek TV, The Wall Street Journal, and The New York Times, and is a member of Jim Blasingame’s “Brain Trust" on www.SmallBusinessAdvocate.com and has taught a variety of courses bo...2023-11-2319 minSMB Community PodcastSMBCP's Smart Person: Chip ReavesHappy Thanksgiving! In this turkey day edition of SMBCP, we have Chip Reaves in the studio! Chip’s expertise is in Microsoft software, teaching courses on a variety of apps and iterations from 2010 to the most current Microsoft 365. He has been interviewed on TV and other major media on topics related to small business technology and entrepreneurship, including ABC News, BusinessWeek TV, The Wall Street Journal, and The New York Times, and is a member of Jim Blasingame’s “Brain Trust" on www.SmallBusinessAdvocate.com and has taught a variety of courses bo...2023-11-2319 min
SMB Community PodcastIncreasing Your Business's Value BEFORE SellingFor this week's episode, we are joined by our co-host Amy Babinchak! --- 1.) The MSP Question of the Week What can you do NOW to increase the value of your business BEFORE you sell? Host James and Host Amy break it down. 1. Business Plan 2. Written Agreements both customer and employee 3. Focus on Core Service 4. Unique Assets 5. Clean Books and record keeping 6. Business Process Bible 7. Diverse Customer-base 8. Strong People --- Our upcoming events: Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Be...2023-11-1632 minSMB Community PodcastIncreasing Your Business's Value BEFORE SellingFor this week's episode, we are joined by our co-host Amy Babinchak! --- 1.) The MSP Question of the Week What can you do NOW to increase the value of your business BEFORE you sell? Host James and Host Amy break it down. 1. Business Plan 2. Written Agreements both customer and employee 3. Focus on Core Service 4. Unique Assets 5. Clean Books and record keeping 6. Business Process Bible 7. Diverse Customer-base 8. Strong People --- Our upcoming events: Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Be...2023-11-1632 minSMB Community PodcastYour Clients Hires Your Employee -- Now What?1.) MSP Question of The Week What do you do when your customer hires one of your employees? Have you prepared with a non-solicitation in your agreement? Did they let you know in advance or hire behind your back? Do you contact them? All the questions answered with Host James! 2.) Five Minutes with a Smart person – Steven Frank of TDSynnex TDSynnex is MUCH MORE than a distributor, they are a partner We discussed resources that my customers use to grow and scale their business - real world success stories shared 3.) Notes on the News Topic Host James addresses the most recent burning topics: 1...2023-11-0936 minSMB Community PodcastYour Clients Hires Your Employee -- Now What?1.) MSP Question of The Week What do you do when your customer hires one of your employees? Have you prepared with a non-solicitation in your agreement? Did they let you know in advance or hire behind your back? Do you contact them? All the questions answered with Host James! 2.) Five Minutes with a Smart person – Steven Frank of TDSynnex TDSynnex is MUCH MORE than a distributor, they are a partner We discussed resources that my customers use to grow and scale their business - real world success stories shared 3.) Notes on the News Topic Host James addresses the most recent burning topics: 1...2023-11-0936 min
SMB Community PodcastWhat's Next for Alex Farling?In this episode of the SMBC podcast, we have three special cohost! Host James sits with Alex Farling, Wes Spencer and Kyle Christensen of Empath. https://www.empathmsp.com/ Tune in as we discuss the next big moves for Empath. --- Our upcoming events: Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364 Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan2023-11-0218 minSMB Community PodcastWhat's Next for Alex Farling?In this episode of the SMBC podcast, we have three special cohost! Host James sits with Alex Farling, Wes Spencer and Kyle Christensen of Empath. https://www.empathmsp.com/ Tune in as we discuss the next big moves for Empath. --- Our upcoming events: Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364 Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan2023-11-0218 min
SMB Community PodcastWhat Is Your Unique Selling Proposition?1.) The MSP Question of the Week What is your unique selling proposition? Or your "superpower"? --- 2.) Notes on the News Understanding Your Competitors – SWOT Analysis on your business. https://www.msptechnews.com/business-news/evaluating-business-rivals/ We discuss: - Understanding your competitors is crucial for staying competitive in today’s business landscape. - A successful competitor comparison involves evaluating various aspects, such as service offerings, marketing strategies, and operational structures. - Identifying patterns, trends, and vulnerabilities within your competitors’ businesses can provide valuable insights for your growth and success. --- 3.) Questions From You Do you use IT Staffing firms to help find talent? --- ...2023-10-2630 minSMB Community PodcastWhat Is Your Unique Selling Proposition?1.) The MSP Question of the Week What is your unique selling proposition? Or your "superpower"? --- 2.) Notes on the News Understanding Your Competitors – SWOT Analysis on your business. https://www.msptechnews.com/business-news/evaluating-business-rivals/ We discuss: - Understanding your competitors is crucial for staying competitive in today’s business landscape. - A successful competitor comparison involves evaluating various aspects, such as service offerings, marketing strategies, and operational structures. - Identifying patterns, trends, and vulnerabilities within your competitors’ businesses can provide valuable insights for your growth and success. --- 3.) Questions From You Do you use IT Staffing firms to help find talent? --- ...2023-10-2630 min
SMB Community PodcastMSP Packaging and Pricing1.) What's Up with You? One of our favorite topics on the show: What do you prefer--the large events or the smaller events? Let us know and send us message at james@kernanconsulting.com! Host James breaks down the pros and cons of both. --- 2.) MSP Question of the Week Should you have one offering or multiple offerings – AND – what is your recommendation for price per seat? 3.) James's Quick Marketing Tip Please, update your headshots / video on your business. Do this annually to keep fresh photos/video on your business to repurpose on social media marketing! --- Our upcoming events:2023-10-1913 minSMB Community PodcastMSP Packaging and Pricing1.) What's Up with You? One of our favorite topics on the show: What do you prefer--the large events or the smaller events? Let us know and send us message at james@kernanconsulting.com! Host James breaks down the pros and cons of both. --- 2.) MSP Question of the Week Should you have one offering or multiple offerings – AND – what is your recommendation for price per seat? 3.) James's Quick Marketing Tip Please, update your headshots / video on your business. Do this annually to keep fresh photos/video on your business to repurpose on social media marketing! --- Our upcoming events:2023-10-1913 minSMB Community PodcastHusband and Wife at the Same Company: Yes or No?Today's special episode of SMBCP we have a special guest host, Donna Blum. 1.) The MSP Question of the Week Is it a good idea for couples to work together in the same company? --- 2.) Five Minutes with a Smart Person - Nick Wolf of EVO Security Nick is a senior sales executive with experience growing channel partnerships for MSP focused vendors. From 2011-2020 Nick was a key member of Datto, and onboarded over 750 MSPs, which helped grow the company to be acquired for over $1.5 Billion in 2017. From 20...2023-09-2825 minSMB Community PodcastHusband and Wife at the Same Company: Yes or No?Today's special episode of SMBCP we have a special guest host, Donna Blum. 1.) The MSP Question of the Week Is it a good idea for couples to work together in the same company? --- 2.) Five Minutes with a Smart Person - Nick Wolf of EVO Security Nick is a senior sales executive with experience growing channel partnerships for MSP focused vendors. From 2011-2020 Nick was a key member of Datto, and onboarded over 750 MSPs, which helped grow the company to be acquired for over $1.5 Billion in 2017. From 20...2023-09-2825 minSMB Community PodcastWhen Should I Hire My First Sales Person?1.) MSP Question of the Week When should I hire my first sales person? --- 2.) Smart Person - Brianna Haun Brianna's passion is to provide a level of excellence in serving clients, leading a team, and impacting the community through a value driven lifestyle. Gaining a new perspective, shifting a mindset, or creating something new, ignite my soul... https://www.linkedin.com/in/alignconsulting/ https://rss.com/podcasts/aligned/ --- 3.) Notes on the News Google Anti-trust, Microsoft protects customers from lawsuits resulting fro...2023-09-2136 minSMB Community PodcastWhen Should I Hire My First Sales Person?1.) MSP Question of the Week When should I hire my first sales person? --- 2.) Smart Person - Brianna Haun Brianna's passion is to provide a level of excellence in serving clients, leading a team, and impacting the community through a value driven lifestyle. Gaining a new perspective, shifting a mindset, or creating something new, ignite my soul... https://www.linkedin.com/in/alignconsulting/ https://rss.com/podcasts/aligned/ --- 3.) Notes on the News Google Anti-trust, Microsoft protects customers from lawsuits resulting fro...2023-09-2136 minSMB Community PodcastBurned by the “Big Guys” with Jason Miller of BitLyftIn this special edition of the SMB Community Podcast, host James sits down for an in-depth discussion with Jason Miller Jason Miller - founder and CEO of BitLyft. Have you ever been lured in by a big-name vendor, only to discover their definition of services didn't quite match your expectations? Tune into "Burned by the Big Guys" as we dissect real-life stories of vendor disappointments and uncover the discrepancies that often lie beneath polished pitches. In this episode we’ll share what questions to ask vendors, how to spot red flags, and provide an...2023-09-1426 minSMB Community PodcastBurned by the “Big Guys” with Jason Miller of BitLyftIn this special edition of the SMB Community Podcast, host James sits down for an in-depth discussion with Jason Miller Jason Miller - founder and CEO of BitLyft. Have you ever been lured in by a big-name vendor, only to discover their definition of services didn't quite match your expectations? Tune into "Burned by the Big Guys" as we dissect real-life stories of vendor disappointments and uncover the discrepancies that often lie beneath polished pitches. In this episode we’ll share what questions to ask vendors, how to spot red flags, and provide an...2023-09-1426 minSMB Community PodcastWhat is EOS? 1.) MSP Question of the Week What the heck is EOS? We break down Entrepreneurial Operating System. Recommended reading: https://www.amazon.com/What-Heck-EOS-Employees-Companies/dp/1543699561#:~:text=Based%20on%20his%20years%20of,companies%2C%20helping%20them%20implement%20EOS --- 2.) Five Minutes with a Smart Person - Lisa Shorr Host James sits down with Lisa Shoor and discuss the importance of "soft skills" https://shorrsuccess.com/ https://www.linkedin.com/in/lisashorr --- 3.) Notes on the News M...2023-09-0751 minSMB Community PodcastWhat is EOS? 1.) MSP Question of the Week What the heck is EOS? We break down Entrepreneurial Operating System. Recommended reading: https://www.amazon.com/What-Heck-EOS-Employees-Companies/dp/1543699561#:~:text=Based%20on%20his%20years%20of,companies%2C%20helping%20them%20implement%20EOS --- 2.) Five Minutes with a Smart Person - Lisa Shorr Host James sits down with Lisa Shoor and discuss the importance of "soft skills" https://shorrsuccess.com/ https://www.linkedin.com/in/lisashorr --- 3.) Notes on the News M...2023-09-0751 minSMB Community PodcastWhat's Best--Remote or In The Office?1.) MSP Question of The Week Do your workers come into the office, work remote or hybrid? --- 2.) Five minutes with a Smart Person Host Karl sits down with Kathryn Rose of ChannelWise. Kathryn Rose is an innovator, and the founding CEO of award-winning global expert marketplaces (getWise, channelWise) that provide business owners and professionals in targeted markets, access to thousands of vetted executives, coaches/mentors, education and resources that accelerate business or career growth. She is a former Wall Street executive sales leader and an author of 9 books. She h...2023-08-3149 minSMB Community PodcastWhat's Best--Remote or In The Office?1.) MSP Question of The Week Do your workers come into the office, work remote or hybrid? --- 2.) Five minutes with a Smart Person Host Karl sits down with Kathryn Rose of ChannelWise. Kathryn Rose is an innovator, and the founding CEO of award-winning global expert marketplaces (getWise, channelWise) that provide business owners and professionals in targeted markets, access to thousands of vetted executives, coaches/mentors, education and resources that accelerate business or career growth. She is a former Wall Street executive sales leader and an author of 9 books. She h...2023-08-3149 minSMB Community PodcastSocial Events with MSP ClientsSegment One: The MSP Question of the Week Do you attend social events with clients? --- Segment Two: Notes on the News ChatGPT is getting alarmingly less accurate! This is huge. https://www.popsci.com/technology/chatgpt-human-inaccurate/ --- Kernan mastermind September 28-29 - Scottsdale, AZ: http://bit.ly/kernanmastermind or https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.ke...2023-08-2422 minSMB Community PodcastSocial Events with MSP ClientsSegment One: The MSP Question of the Week Do you attend social events with clients? --- Segment Two: Notes on the News ChatGPT is getting alarmingly less accurate! This is huge. https://www.popsci.com/technology/chatgpt-human-inaccurate/ --- Kernan mastermind September 28-29 - Scottsdale, AZ: http://bit.ly/kernanmastermind or https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.ke...2023-08-2422 minSMB Community PodcastMSP EventsSegment One: The MSP Question of The Week How many shows should an MSP attend in a year? --- Segment Two: Minutes with A Smart Person - Jake Gregorich Host James sits down with Jake Gregorich of Lyra Technology Group and discuss sales and marketing philosophies. Jake oversees revenue generation for Lyra Technology Group. He joined the team in 2023 to help grow people, increase collaboration among Lyra companies, and serve as a resource to help drive revenue growth. Prior to Lyra, Jake worked with MSPs including Impact Ne...2023-08-1734 minSMB Community PodcastMSP EventsSegment One: The MSP Question of The Week How many shows should an MSP attend in a year? --- Segment Two: Minutes with A Smart Person - Jake Gregorich Host James sits down with Jake Gregorich of Lyra Technology Group and discuss sales and marketing philosophies. Jake oversees revenue generation for Lyra Technology Group. He joined the team in 2023 to help grow people, increase collaboration among Lyra companies, and serve as a resource to help drive revenue growth. Prior to Lyra, Jake worked with MSPs including Impact Ne...2023-08-1734 minSMB Community PodcastWhen Do You Cut-off Your Deadbeat Client?Segment One: What are you up to? Amy B, James, and Karl--3/4th of our wonderful hosts join is for today's episode. Amy B joins on the road as she drives north to...the boat. — Segment Two: Five Minutes with a Smart Person – Our Very Own James Kernan! James Kernan's first and last time as our smart person ;)! Today, we discuss James's course on Leadership and Management Principles for MSPs over at ITSP University. Learn more about this course here: https://www.youtube.com/watch...2023-06-2232 minSMB Community PodcastWhen Do You Cut-off Your Deadbeat Client?Segment One: What are you up to? Amy B, James, and Karl--3/4th of our wonderful hosts join is for today's episode. Amy B joins on the road as she drives north to...the boat. — Segment Two: Five Minutes with a Smart Person – Our Very Own James Kernan! James Kernan's first and last time as our smart person ;)! Today, we discuss James's course on Leadership and Management Principles for MSPs over at ITSP University. Learn more about this course here: https://www.youtube.com/watch...2023-06-2232 minSMB Community PodcastAustralia and Certifications in ITHost Amy and James take over the pod once again. Segment One: What are you up to? Amy and Karl finalize their sessions for the SMB IT Pro conference in Australia this October! There, they will discuss why retirement looks different for business owners and Amy will be doing a technical deep dive: getting Microsoft 365 Business Premium’s Endpoint detection and Response features setup. As for James, anything goes on Linkedin: https://www.linkedin.com/posts/james-kernan-varcoach_business-consulting-ama-activity-7064672657526456321-80QK?utm_source=share&utm_medium=member_desktop Don't forget to...2023-06-0127 minSMB Community PodcastAustralia and Certifications in ITHost Amy and James take over the pod once again. Segment One: What are you up to? Amy and Karl finalize their sessions for the SMB IT Pro conference in Australia this October! There, they will discuss why retirement looks different for business owners and Amy will be doing a technical deep dive: getting Microsoft 365 Business Premium’s Endpoint detection and Response features setup. As for James, anything goes on Linkedin: https://www.linkedin.com/posts/james-kernan-varcoach_business-consulting-ama-activity-7064672657526456321-80QK?utm_source=share&utm_medium=member_desktop Don't forget to...2023-06-0127 minSMB Community PodcastNew Book: Tech Up or Lose OutKarl interviews co-host James Kernan on his new book, Tech Up or Lose Out. James is the editor and publisher of the book. And, of course, he wrote a good deal of it. James calls this book the Entrepreneurs Guide to IT. The target audience is small business - not just IT businesses. You might, for example, give this book to clients to educate them on why they need tech support. The basic goal is to show business owners how they can leverage technology as a competitive advantage in your business. James Kernan...2020-12-1731 minSMB Community PodcastNew Book: Tech Up or Lose OutKarl interviews co-host James Kernan on his new book, Tech Up or Lose Out. James is the editor and publisher of the book. And, of course, he wrote a good deal of it. James calls this book the Entrepreneurs Guide to IT. The target audience is small business - not just IT businesses. You might, for example, give this book to clients to educate them on why they need tech support. The basic goal is to show business owners how they can leverage technology as a competitive advantage in your business. James Kernan...2020-12-1731 minSMB Community PodcastJames Kernan: How to build Equity in your business BEFORE you sellJames Kernan: How to build Equity in your business BEFORE you sell - The 8 secrets to increasing the value of your business I had a great chat with fellow coach James Kernan. James is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders. We only had a half hour, but James covered a lot of territory. In...2019-11-2131 minSMB Community PodcastJames Kernan: How to build Equity in your business BEFORE you sellJames Kernan: How to build Equity in your business BEFORE you sell - The 8 secrets to increasing the value of your business I had a great chat with fellow coach James Kernan. James is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders. We only had a half hour, but James covered a lot of territory. In...2019-11-2131 minSMB Community PodcastJames Kernan – Ten Best Practices for Successful Sales OrganizationI caught up with one of my favorite coaches, James Kernan, a few days ago. James Kernan He was eager to talk about the Ten Best Practices for a Successful Sales Organization. James runs the Millionaire Mastermind Group – Meeting in Orlando March 28-29. For more information, visit KernanConsulting.com. You can also catch up with James at the SMB TechFest show in Anaheim April 18th. Here’s a quick summary. But please watch the interview to get all the details: Ten Best Practices for a Successful Sales Organization...2019-03-2030 minSMB Community PodcastJames Kernan – Ten Best Practices for Successful Sales OrganizationI caught up with one of my favorite coaches, James Kernan, a few days ago. James Kernan He was eager to talk about the Ten Best Practices for a Successful Sales Organization. James runs the Millionaire Mastermind Group – Meeting in Orlando March 28-29. For more information, visit KernanConsulting.com. You can also catch up with James at the SMB TechFest show in Anaheim April 18th. Here’s a quick summary. But please watch the interview to get all the details: Ten Best Practices for a Successful Sales Organization...2019-03-2030 minSMB Community PodcastJames Kernan on Gamification within Your MSP BusinessJames Kernan is a business, “success,” and sales coach. He has owned and built some very successful managed service companies. This SMB Community Podcast with James Kernan covers “Gamification” within Your MSP. How do you motivate employees, make their job fun, and improve your success? Coach James Kernan gives you his best tips. This includes his five points to keep in mind as you look to “gamify” goal setting within your team. Note: The handout mentioned is linked from the SMB Community Podcast blog post is HERE in PDF format. That handout is on financial...2018-06-3029 minSMB Community PodcastJames Kernan on Gamification within Your MSP BusinessJames Kernan is a business, “success,” and sales coach. He has owned and built some very successful managed service companies. This SMB Community Podcast with James Kernan covers “Gamification” within Your MSP. How do you motivate employees, make their job fun, and improve your success? Coach James Kernan gives you his best tips. This includes his five points to keep in mind as you look to “gamify” goal setting within your team. Note: The handout mentioned is linked from the SMB Community Podcast blog post is HERE in PDF format. That handout is on financial...2018-06-3029 minSMB Community PodcastJames Kernan on Sales Coaching – and More!In this SMB Community Podcast, we talk to James Kernan of Kernan Consulting about selling managed services. James is a sales coach and the author of the 36 Month Millionaire program. I got an email a few weeks ago from someone looking to hire a sales person. I answered that email – but immediately thought about James. What advice would James give to a sole proprietor who is looking to hire a sale person? So I scheduled a call with James and asked him what advice he has. In case you haven’t heard of Jame...2018-01-3130 minSMB Community PodcastJames Kernan on Sales Coaching – and More!In this SMB Community Podcast, we talk to James Kernan of Kernan Consulting about selling managed services. James is a sales coach and the author of the 36 Month Millionaire program. I got an email a few weeks ago from someone looking to hire a sales person. I answered that email – but immediately thought about James. What advice would James give to a sole proprietor who is looking to hire a sale person? So I scheduled a call with James and asked him what advice he has. In case you haven’t heard of Jame...2018-01-3130 min
Touching People In Appropriate WaysEpisode 016: James Kernan, Stay Positive, Stay Connected, Keep Marketing
CRN Magazine said that James Kernan is “a rising star executive to watch.”
And when you review his 20-plus year track record of creating dazzling leaps in sales, profits, and growth for IT companies, you don’t need to wonder why.
“Fast Growth” extraordinaire James Kernan is a no-nonsense, hard-hitting technology entrepreneur with an uncanny ability to build and lead teams, negotiate big contracts, and pilot IT service organizations to extraordinary new levels of success and profitability.
His expertise includes recruiting, building, and compensating “top gun” sales and marketing teams, leveraging IT partners, de...2015-03-2422 min
Touching People In Appropriate WaysEpisode 016: James Kernan, Stay positive, Stay Connected, Keep MarketingCRN Magazine said that James Kernan is “a rising star executive to watch.” And when you review his 20-plus year track record of creating dazzling leaps in sales, profits, and growth for IT companies, you don’t need to wonder why.
“Fast Growth” extraordinaire James Kernan is a no-nonsense, hard-hitting technology entrepreneur with an uncanny ability to build and lead teams, negotiate big contracts, and pilot IT service organizations to extraordinary new levels of success and profitability.
His expertise includes recruiting, building, and compensating “top gun” sales and marketing teams, leveraging IT partners, developing strategic go-to-market p...2015-03-2422 min