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Showing episodes and shows of
James Marks And Jennifer Yates
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Unboxing Ecommerce: Operations Behind Online Brands
Rhoback with Matt Hertz
James and Jennifer are joined by their final guest, Matt Hertz, Founder and CEO of Third Person, a digital marketplace helping ecommerce brands discover and connect with the right fulfillment partners. With 15 years of experience leading ecommerce operations at companies like Rent the Runway, Birchbox, and Shyp, Matt also runs a consultancy, Second Marathon, that has helped brands like Hexclad, Away, Birdies, and Milk Bar optimize their supply chains. He’s an active advisor and angel investor and lives in Nashville.Why Rhoback?Matt first noticed their apparel on Zoom calls—specifically, the logo of a...
2025-03-25
45 min
Unboxing Ecommerce: Operations Behind Online Brands
Brightland with Kevin Lawton
James and Jennifer are joined by Kevin Lawton, founder of The New Warehouse podcast and blog, which he launched in 2019 to bring awareness to the warehousing industry. With 13 years of experience in inventory control and operations management, Kevin has been involved in multiple new distribution center start-ups and is an adjunct professor at Rider University, teaching supply chain management.Why Brightland? Kevin discovered Brightland while touring a 3PL warehouse and was immediately drawn to its packaging design and branding. Seeing the products firsthand on the warehouse shelves sparked his interest in their visual appeal...
2025-03-11
50 min
Unboxing Ecommerce: Operations Behind Online Brands
Loop Earplugs with Hillary Hughes
This week James and Jennifer are joined by Hillary Hughes, Principal at Foster Garvey, a full-service law firm with 150 attorneys across six offices in the U.S. Hillary is a business, food & beverage, CPG, beauty & wellness, sports & entertainment, fashion & apparel, and technology attorney. She shares insights on legal considerations for consumer brands, including intellectual property, contracts, and the evolving landscape of ecommerce.Why Loop Earplugs?Hillary selected Loop Earplugs after a team brainstorming session, where a colleague suggested the brand for its innovative approach to noise protection. Initially unfamiliar with the product, she was...
2025-02-25
48 min
Unboxing Ecommerce: Operations Behind Online Brands
1st Phorm with Derek Loftus
This week James and Jennifer are joined by Derek Loftus, Co-Founder of PopCapacity, a platform focused on adding visibility and a modern procurement experience for brands when sourcing and connecting with warehousing partners for fulfillment and storage. With expertise in e-commerce fulfillment and customer experience, Derek shares insights on how brands evaluate and select their distribution partners based on location, capabilities, automation, and more.Why 1st Phorm?Derek chose 1st Phorm because it has been on his radar for a while, appearing in his social media feed and through fitness influencers he follows. A...
2025-02-11
54 min
Unboxing Ecommerce: Operations Behind Online Brands
Tuckernuck with Kate Klemmer Terry
This Week on Unboxing Ecommerce James and Jennifer are joined by Kate Klemmer Terry, Chief Commercial Officer at Outerspace, a 3PL company redefining fulfillment for mid-to-high-end brands. With extensive experience in retail, logistics, and brand strategy, Kate shares her insights into the dynamic world of ecommerce, including emerging challenges and opportunities for brands navigating supply chain complexities.Why Tuckernuck?Kate selected Tuckernuck for its unique position as a multi-brand retailer catering to mid-to-high-end customers. Known for its curated apparel, home goods, and athleisure, Tuckernuck exemplifies a commitment to storytelling and elevated customer experiences....
2025-01-28
54 min
Unboxing Ecommerce: Operations Behind Online Brands
Ghia with Robyn Young
This week on Unboxing Ecommerce, James and Jennifer are joined by Robyn Young, an entrepreneur, brand strategist, and founder of Young & Co, an indie creative partner for startups to scaleups. With a career spanning 18 years, Robyn combines strategic thinking with creative magic to build ‘sticky,’ memorable brand ecosystems.Why Ghia?Robyn chose Ghia for its strong visual identity, captivating storytelling, and its role in promoting the non-alcoholic lifestyle movement. As a pioneer in the category, Ghia’s approach combines artistry, functionality, and a commitment to creating a lifestyle brand.Explore Ghia: www.drinkghia.com
2025-01-14
1h 00
Promiscuous Bounce Sessions
Promiscuous Bounce Sessions 080 Trancendant New Year 2025 vocal trance
1 The Girl With Her Head In The Clouds [Ellie's Song] (Extended Mix) Factor B 2 Like A Prayer (Extended Mix) LSR, City, Gareth Emery, Annabel 3 Ciaran McAuley, Dream A Lot - Think Twice (Extended Mix) 4 Oceans (Extended Mix) Ciaran McAuley & Kenna Childs 5 All I Want (Mark Sherry Extended Remix) Ciaran McAuley & Clare Stagg 6 All Over Again (Extended Mix) Bryan Kearney & Plumb 7 Build These Walls (Philippe El Sisi Remix) Talla 2XLC & Sarah Russell 8 Dancing In The Stars (With You) feat. Linney (Original Mix) Linney & Triode 9 Defender (Extended Mix) Billy Gillies Ft. Chelsea Holland 10 Drival & Jennifer Rene - The Fall (Extended Mix) 11 Fall...
2025-01-05
4h 05
Unboxing Ecommerce: Operations Behind Online Brands
A Year of "Get To That Box"
Let’s get to the box—and this time, it’s a big one! Jennifer and James are celebrating an entire year of Unboxing Ecommerce, and this special episode is all about reflecting on the 28 episodes so far.From humble beginnings as a one-episode experiment to reaching listeners across 37 countries, this podcast has grown into something far beyond what they imagined. With laughter, gratitude, and a touch of nostalgia, Jennifer and James unpack the stories, surprises, and lessons that have shaped their first year.Whether you’ve been with them since episode one or you’re tuning...
2024-12-31
31 min
Unboxing Ecommerce: Operations Behind Online Brands
Momofuku Goods with Moni Kupczak Ainslie
On this episode of Unboxing Ecommerce, James and Jennifer order from Momofuku Goods with special guest, Moni Kupczak Ainslie. Moni is the Founder of Koopslie a consultancy that optimizes Faire stores for brands in CPG, beauty, fashion, and gift. By using her 360 Faire Optimization method, Moni helps awesome brands show up in search, get the click and convert to more sales. Why Momofuku?Moni chose Momofuku Goods for their delicious products, strong branding, and her admiration for founder David Chang. As a Faire specialist, she also wanted to analyze a brand listed on the...
2024-12-17
59 min
Unboxing Ecommerce: Operations Behind Online Brands
Taco Bell
On this episode of Unboxing Ecommerce, James and Jennifer take an unconventional approach by combining lunch and logistics. With no guest, they order from Taco Bell to explore how this fast-food giant exemplifies top-tier operations and ecommerce practices. From their smooth online ordering experience to insights on Taco Bell's unique branding and efficient systems, they dig into what makes the brand a leader in the space—while also enjoying some guilty-pleasure menu items.Taco Bell: www.tacobell.comResearch included these sourcesTaco Bell: www.tacobell.com/historyWikipedia: www.en...
2024-12-03
36 min
Unboxing Ecommerce: Operations Behind Online Brands
Tracksmith with Blair Beckwith
On this episode of Unboxing Ecommerce, James and Jennifer order from Tracksmith with special guest, Blair Beckwith. Blair has been working in the commerce enablement space for more than a decade. He got his start building the Shopify App Store. Today, he leads growth at Mantle, a company that powers back office and growth tooling for commerce enablement software companies.Why Tracksmith?Blair discovered Tracksmith while working with a reviews platform and was immediately drawn to their aesthetic and approach to running culture. Unlike the typical neon-heavy running gear, Tracksmith's understated, classic New England-inspired...
2024-11-19
58 min
Unboxing Ecommerce: Operations Behind Online Brands
Magic Spoon with Maggie Barnett, Esq
On this episode of Unboxing Ecommerce, James and Jennifer order from Magic Spoon with special guest, Maggie Barnett, Esq. Maggie is the COO of ShipHero, overseeing operational, legal, managerial, and administrative procedures. She also founded ShipHero Fulfillment (LVK) in 2019, growing it to over $80M in revenue. Why Magic Spoon?Maggie chose Magic Spoon because she wanted a healthy cereal option that still offered the nostalgic experience of traditional sugary cereals. Inside the episode there is a twist on why she chose this brand specifically. Magic Spoon: www.magicspoon.com
2024-11-05
54 min
DJ DTMs Trance Lounge
DJ DTMs 575. Trance Lounge EP
Hey Guys, this week a brand new episode of my Trance Lounge. This time you will hear some vocal & uplifting tunes. Also played some emotional trance tracks from great Artists and of course some classics. Hope you will enjoy this one. Kvaii & Darkingz - Magpie (Intro Mix) Ayda - ATLAS (Extended Mix) Giuseppe Ottaviani feat. Thea Riley - On the Way You Go (OnAir Extended Mix) Laucco - Yinghu (Extended Mix) Alan Morris - Think Twice (Extended Mix) Ferry Tayle & Clara Yates - Find Your Paradise (Extended Mix) Tom Grox - Luminance (Extended Mix) Doppenberg - Fleeting Moments (Extended Mix) ...
2024-10-26
2h 02
Unboxing Ecommerce: Operations Behind Online Brands
Hugimals World with Christina Vanacore
On this episode of Unboxing Ecommerce, James and Jennifer order from Hugimals World with special guest, Christina Vanacore. Christina is a Certified Launch and Business Strategist, who provides launch strategy, identifies hidden opportunities for growth, and helps increase revenue and profits through strategic planning. She has covered everything from product development to marketing and sales strategies to help start and grow businesses and increase revenue and profits. Why Hugimals?Christina chose Hugimals because since their launch in 2022, they have seen tremendous success and have received incredible press and collaborations but at the time of c...
2024-10-22
39 min
Unboxing Ecommerce: Operations Behind Online Brands
Vida Bars with Luisa Salcedo
On this episode of Unboxing Ecommerce, James and Jennifer order from Vida Bars with special guest, Luisa Salcedo. Luisa is a seasoned Fractional COO with over a decade of experience in Operations. She specializes in helping purpose-driven CEOs by implementing operational strategies that eliminate chaos, boost revenue, and empower leaders to innovate and thrive. Throughout her career, she has successfully distributed $3 billion in inventory across CPG and e-commerce, working with major retailers like Costco and Kroger. Why Vida Bars?Luisa chose Vida Bars because they offer a sustainable product, they are Latina owned, and...
2024-10-08
43 min
Unboxing Ecommerce: Operations Behind Online Brands
Milk Makeup with Tyler DeLarm
On this episode of Unboxing Ecommerce, James and Jennifer order from Milk Makeup with special guest, Tyler DeLarm. Tyler, Head of Demand Generation at Undigital, is a seasoned business leader and marketing consultant with a reputation for guiding successful teams with optimistic kindness. His unique combination of expertise in brand positioning, organizational behavior, and demand generation has been instrumental in adding millions of dollars in annual revenue to multiple companies.Why Milk Makeup?Tyler chose Milk Makeup because their unboxing experience score was a 7.5 of 10 on Undigital’s guidelines. That is a great score and...
2024-09-24
52 min
Unboxing Ecommerce: Operations Behind Online Brands
Milk Makeup with Tyler DeLarm
On this episode of Unboxing Ecommerce, James and Jennifer order from Milk Makeup with special guest, Tyler DeLarm. Tyler, Head of Demand Generation at Undigital, is a seasoned business leader and marketing consultant with a reputation for guiding successful teams with optimistic kindness. His unique combination of expertise in brand positioning, organizational behavior, and demand generation has been instrumental in adding millions of dollars in annual revenue to multiple companies.Why Milk Makeup?Tyler choose Milk Makeup because their unboxing experience score was a 7.5 of 10 on Undigital’s guidelines. That is a great score and...
2024-09-24
26 min
Unboxing Ecommerce: Operations Behind Online Brands
Outlier with Nima Elyassi-Rad
Welcome to Season Two! On this episode of Unboxing Ecommerce, James and Jennifer order from Outlier NYC ("Outlier") with special guest, Nima Elyassi-Rad. Nima is a technology executive and investor. He currently serves as VP of GTM at Shippo. Previously, he founded a soccer brand, spent time as a VC and put in time as a hip hop radio DJ.Why Outlier?Nima chose Outlier because they're the only 100% indie/self funded brand that's 100% DTC (never had B&M and never wholesaled), plus 100% focused on quality. They've been in business 16 years and counting....
2024-09-10
50 min
Global EDM Sessions By DJ XTC
Global Trance Sessions Ep. 124 Feat. DJ Highlander
Stressed? Well this episode will slash that stress away. Close your eyes, let the melodies wrap around you, and emerge renewed. This isn’t just music; it’s your sanctuary. This episode clocks in at 138 BPMs throughout: Hour One brings you uplifting chill vibes with a mixture of melodic and vocal trance—think sunsets and good vibes. Then, buckle up for Hour Two, where DJ Highlander returns to serve up an exclusive and memorable vocal trance set. So hit play, my fellow warrior against life’s chaos, and let the vibes melt that stress away. Track List:
2024-09-06
2h 08
Unboxing Ecommerce: Operations Behind Online Brands
Psycho Bunny with Aaron Schwartz
On this last episode of Season One, James and Jennifer order from Psycho Bunny with special guest, Aaron Schwartz. Aaron is the cofounder of Orita.ai and has previously served as President at Loop Returns. He also co-founded Passport Shipping and Modify Watches. Based in the Bay Area, Aaron grew up in Cleveland.We will be back for Season Two on September 10, 2024. Why Psycho Bunny?Aaron chose Psycho Bunny, because he loves their VP IT / Data / Analytics.Psycho Bunny: www.psychobunny.comResearch included these sourcesP...
2024-07-30
42 min
MIX AT MIDNIGHT
Trance Forever 22 part TWO of THREE VOCAL HEAVEN (❤️ TOMCRAFT)
YOU WILL BE MISSED RIP ❤️ **[TOMCRAFT](https://mixmag.net/read/dj-producer-thomas-brueckner-aka-tomcraft-died-aged-49-news)** ❤️ **TRACKLIST** * Lange Feat. Skye - Drifting Away (Alessandra Roncone Extended Remix) * XiJaro & Pitch With Adara - Goodbye (Extended Mix) * Claudiu Adam & That Girl - Silver Lining (Extended Mix) * Somna & Sarah de Warren - Not Too Late (Sam Laxton's Magikal Extended Remix) * Paul van Dyk & Sue Mclaren - Love Is Enough (SHINE Mix) * Billy Gillies & Betsy - Fair (Extended Mix) * Roman Messer - Coming Home (Extended Full Fire Mix) * Armin van Buuren & Gryffin - What Took You So Long...
2024-07-17
1h 44
Unboxing Ecommerce: Operations Behind Online Brands
Alter Eco with Ashley Zager
This week James and Jennifer order from Alter Eco with special guest, Ashley Zager. Ashley cut her teeth in CPG taking The New Primal from a part-time, online beef jerky company to managing 25 skus processed at 7 different co-manufacturers. Since then, at Siddhi Capital she has acted as the VP of Operations for over 45 companies in the past 6 years, touching every aisle of the grocery store and online channels. From warehouse strategy, to product or packaging development, to setting up day to day systems, Ashley has lived and breathed food & beverage supply chain operations.Why Alter Ec...
2024-07-16
54 min
Unboxing Ecommerce: Operations Behind Online Brands
Anthropologie with Monique Benoit
This week James and Jennifer order from Anthropologie with special guest, Monique Benoit, a Senior Merchant leading BIPOC Brand Development at Ulta Beauty and fellow podcast host of Scaling Emerging Beauty Podcast. Monique has worked with emerging brands to bring them to market and has a drive to help brands scale, along with being an avid shopper. Why Anthropologie?Monique used to work as a Senior Buyer and Diversity and Inclusion Council Member at the brand and also loves the items they sell. She thought it would be interesting to see th...
2024-07-02
43 min
Unboxing Ecommerce: Operations Behind Online Brands
Skratch Labs with Amanda Hofman
This week James and Jennifer order from Skratch Labs with special guest, Amanda Hofman, the Co-Founder and CEO of Go To Market. Go To Market is a woman-owned branded merchandise business looking to revolutionize the way the world handles swag. Before Go To Market, Amanda was the Founder and CEO of Urban Girl Squad, the premier social networking group for women in their 20s and 30s in NYC.Why Skratch Labs?Skratch sends THE BEST extra goodies with every order -- really weirdo stickers and sometimes a handwritten note!Skratch Labs: www.sk...
2024-06-18
46 min
Unboxing Ecommerce: Operations Behind Online Brands
Dieux with Mary Wiegand
This week James and Jennifer order from Dieux with special guest, Mary Wiegand, the Founder and CEO of Boon, LLC. Mary brings over 16 years of demand planning experience across a multitude of retail product types and selling channels. She has created an innovative, non-traditional business model that delivers hands-on results to young and start-up brands while simultaneously empowering her team (of nearly all women) to find professional fulfillment and lead robust personal lives.Why Dieux ? After hearing from a Dieux-devoted colleague that the brand seems to be out-of-stock frequently, Mary was curious to s...
2024-06-04
45 min
Unboxing Ecommerce: Operations Behind Online Brands
Bed Bath and Beyond with Michelle Hsiao
This week James and Jennifer order from Bed, Bath, and Beyond with special guest, Michelle Hsiao, the CEO and Founder of Revenue Growth Advisors. Michelle brings a wealth of experience to the table, having previously led merchandising teams at prestigious companies like Boscov’s, Macy’s, and Gugu Guru. With her extensive background in ecommerce strategy, merchandising, and profitability improvement, Michelle provides invaluable insights into the world of retail and ecommerce.Why Bed Bath and Beyond? Michelle was particularly interested in how Overstock has rebranded itself as Bed, Bath, and Beyond. She noted the intr...
2024-05-21
53 min
Unboxing Ecommerce: Operations Behind Online Brands
Cometeer Coffee with Cody Berenson
James, Jennifer, and their guest Cody Berenson (Siddhi Capital) order Cometeer Coffee and are captured by its specialness.Why Cometeer Coffee? A Food/Beverage Operator thought this disruptive product delivered in an unconventional way would present an interesting exploration into supply chain, packaging, and logistics.Research included these sources:Cometeer Coffee: https://cometeer.com/Wikipedia: https://en.wikipedia.org/wiki/Cometeer_Coffee and https://en.wikipedia.org/wiki/George_Howell_(entrepreneur)Forbes: https://www.forbes.com/sites/alexkonrad/2023/01/30/cometeer-coffee-pods-layoffs-ceo-switch/ Sites Mentioned:Impact of the Cold...
2024-05-07
47 min
Unboxing Ecommerce: Operations Behind Online Brands
Summer Fridays with Jeff Kaiden
James, Jennifer, and their guest Jeff Kaiden (Capacity, LLC) order Summer Fridays' hero product and then some.Research included these sources:Summer Fridays: https://summerfridays.com/pages/aboutToday Show: https://www.today.com/video/how-summer-fridays-founders-went-from-online-to-in-stores-162786373733Pitchbook: https://pitchbook.com/profiles/company/267885-01#investorsThe Industry.Beauty: https://theindustry.beauty/the_directory/summer-fridays/Zoominfo: https://www.zoominfo.com/c/summer-fridays-llc/446220785CBInsights: https://www.cbinsights.com/company/summer-fridaysForbes: https://www.forbes.com/sites/oliviaperez/2022/04/22/the-best-entrepreneurial-lessons-from-summer-fridays-founders-marianna-hewitt-and-lauren-gores-ireland/?sh=506941152df5Curated Technology ListAttentive, https://www.attentive.com/ An AI marketing platform to create...
2024-04-23
51 min
The Futurist Public Intellectual
The Crumbleys: Convicted Parents of a Mass Shooter
James and Jennifer Crumbley made history by becoming the first parents in America to be held criminally liable for a mass shooting committed by their child. Brad Yates explains the prosecutors’ novel legal theory, takes note of Ethan Crumbley’s exercise of the Fifth Amendment, and emphasizes the vigilance that necessarily comes with gun ownership. Hosted on Acast. See acast.com/privacy for more information.
2024-04-10
03 min
Unboxing Ecommerce: Operations Behind Online Brands
Temu
James and Jennifer wrap their heads around Temu.Why Temu? We wanted to understand how this Chinese app came out of nowhwere and its influence on American shoppers.Research included these sources:Temu: https://www.temu.com/about-temu.htmlTime: https://time.com/6243738/temu-app-complaints/ZDNet: https://www.zdnet.com/article/is-temu-legit-what-to-know-about-this-wildly-popular-shopping-app/NPR: https://www.npr.org/2024/02/14/1230907159/temu-shopping-app-super-bowl-adsWikipedia: https://en.wikipedia.org/wiki/Temu_(marketplace)Sites Mentioned:Lings Cars: https://www.lingscars.com/Uyghur Forced Labor Prevention Act: https://www.cbp.gov/trade/forced-labor/UFLPACenter for Humane...
2024-04-09
44 min
Unboxing Ecommerce: Operations Behind Online Brands
Rooted
James and Jennifer order from Rooted and admire the iterations.Why Rooted? Perishable items add complexity to shipping that would be fun to explore.Research included these sources:Rooted: https://heyrooted.com/pages/our-storyRooted’s Instagram: https://www.instagram.com/p/CCqzCQsD_oN/Air.inc: https://air.inc/blog/on-brand-no-11The Pitch podcast: https://gimletmedia.com/shows/the-pitch/wbhjx5gPlantboy: https://www.withplantboy.com/Point of References: https://www.pointofreferences.com/2019/01/kay-kim-of-rooted-nyc.htmlTechnology List:Shoplift, https://www.shoplift.ai A/B Testing, Conversion Rate Optimization for Shopi...
2024-03-26
46 min
Unboxing Ecommerce: Operations Behind Online Brands
Warby Parker
James and Jennifer order from Warby Parker and feel trusted.Why Warby Parker? Counterpoint to Sunglass Hut (Oakley, Ray-Bans, LensCrafters, Pearle Vision) dominance.Research included these sources:Warby Parker: https://www.warbyparker.com/historyThe Business Model Analyst: https://businessmodelanalyst.com/warby-parker-business-model/Knowledge at Wharton: https://knowledge.wharton.upenn.edu/article/what-eyewear-startup-warby-parker-sees-that-others-dont/Wikipedia: https://en.wikipedia.org/wiki/Warby_ParkerGoogle Finance: https://www.google.com/finance/quote/WRBY:NYSE?sa=X&ved=2ahUKEwjYnbeey4OEAxWkvokEHZCSAncQ3ecFegQIJBAf Technology ListOutbrain, https://www.outbrain.com Drive Better Busines...
2024-03-12
53 min
A Podcast?!
32 - 2024 Oscars React : I'm Just Ken
Theresa and Mitchell react to the 96th Academy Awards/ 96th Oscars/ 2024 Oscars. They stayed up past their bedtime to weigh in on the highly anticipated award show. Ryan Gosling stole the night with his outstanding performance of I'm Just Ken. Oppenheimer, Killers of the Flower Moon, Anatomy Of a Fall, Maestro, Past Lives, American Fiction, Zone of Interest, The Holdovers, Poor Things, Barbie Emma Stone, Lily Gladstone, Sandra Hüller, Annette Bening, Carey Mulligan Emily Blunt, Danielle Brooks, America Ferrara, Jodie Foster, Da'Vine Joy Randolph Bradley Cooper, Colman Domingo, Paul Giamatti, Cillian Murphy, Jeffrey Wright Sterling K. Brown, Robert De N...
2024-03-11
54 min
Unboxing Ecommerce: Operations Behind Online Brands
The Future of Reverse Logistics
James and Jennifer go off-format to discuss Returns with a panel of experts at Manifest Las Vegas. Special guests Jeff Wolpov (SVP, Ryder Ecommerce), Jonathan Poma (CEO, Loop), and Kyle Bertin (CEO, Two Boxes).Recorded, edited, and mastered by Matt and Alex, Podcaster Studios, Las Vegas_______________Have a brand/shopping experience you want us to review? Send us a message at unboxingecomm@gmail.com Connect with James Marks:www.linkedin.com/in/jameslmarkswww.withtrivial.com Connect with Jennifer Yates:www.linkedin.com/in/jenniferayates
2024-02-27
1h 00
Unboxing Ecommerce: Operations Behind Online Brands
Bloomingdale's / Macy's with Maia Benson
James and Jennifer order from Bloomingdale's and guest Maia Benson (ex-Shopify) gets free shipping from Bangalore, India.Why Bloomingdale's / Macy's? Our first guest ever Maia Benson talks about nostalgia, experiencing something “special”, and the desire to tap a certain use case in her online shopping.Research included these sources:Bloomingdale’s: https://www.bloomingdales.com/b/about-us/history/Wikipedia: https://en.wikipedia.org/wiki/Bloomingdale%27sClassic New York History: https://classicnewyorkhistory.com/history-of-new-yorks-bloomingdales-department-store/Macy’s: https://www.macys.com/s/brand-heritage/history/Technology ListTealium, https://te...
2024-02-13
1h 02
Unboxing Ecommerce: Operations Behind Online Brands
Urban Outfitters
James and Jennifer order from Urban Outfitters and James falls apart.Why Urban Outfitters? They are a sophisticated family of demographic-oriented businesses.Research included these sources:URBN: https://www.urbn.com/homeWikipedia: https://en.wikipedia.org/wiki/Urban_OutfittersFinancial Times: https://markets.ft.com/data/equities/tearsheet/profile?s=URBN:NSQGlobal Data: https://www.globaldata.com/company-profile/urban-outfitters-inc/Salesforce Buys Krux for $700 Million: https://www.businessinsider.com/salesforce-buys-krux-for-700-million-2016-10Skimlinks is acquired by retail marketing platform Connexity: https://techcrunch.com/2020/05/28/a-12-year-journey-ends-as-skimlinks-is-acquired-by-retail-marketing-platform-connexity/Taboola Completes Acquisition of Connexi...
2024-01-30
47 min
Unboxing Ecommerce: Operations Behind Online Brands
Powell's City of Books
Community and connection come up more than once as James and Jennifer consider Powell's e-tail backend like an archaeological dig into the past. Once they get their packages, they go absolutely bananas over the branded packing slip, supporting their theory that Powell's might just care more about the physical, tangible, in-person connection to their customers than updating their technologies. Or maybe it's a nod to their identity as an independent retailer.Research included these sources:Powell’s Books: https://www.powells.com/info/about-usTravel Portland: https://www.travelportland.com/attractions/powells/The Frank...
2024-01-16
58 min
Unboxing Ecommerce: Operations Behind Online Brands
Netflix.shop
James and Jennifer order from netflix.shop. Jennifer is not impressed with the shopping experience, surprising James, who didn't have the same visceral reaction. They talk about localization and get a bit emotional as they embrace the moniker MLP. In the end, they are kind of delighted with the tech stack and the story it told.Research included these sources:Netflix: https://about.netflix.com/en/news/introducing-netflix-shopReuters: https://www.reuters.com/business/netflix-launch-online-store-selling-show-related-merchandise-2021-06-10/Smithsonian Magazine: https://www.smithsonianmag.com/smart-news/netflix-house-stores-open-2025-180983085/Medium: https://davidjdeal.medium.com/how-netflix-is-cashing-in-on-squid-game-1998608f2c6cNo R...
2024-01-02
45 min
Unboxing Ecommerce: Operations Behind Online Brands
Bombas
James and Jennifer order from Bombas and receive their first-ever package without a packing slip. They get emo over workers in ecomm, about dry, healthy feet, and about their orders generating goodness in multiples. There's a lot of love and heart-feels in this episode.Research included these sources:Bombas website: https://shop.bombas.com/pages/about-usBombas Impact Report, 2022: https://beebetter.bombas.com/impactCapitalism dot com: https://www.capitalism.com/bombas/Business Insider: https://www.businessinsider.com/how-ceo-bombas-socks-keeps-meetings-productive-2022-6RocketReach: https://rocketreach.co/bombas-profile_b55f7744f6cf0bff Sites Me...
2023-12-19
42 min
Unboxing Ecommerce: Operations Behind Online Brands
Stance
James and Jennifer talk about a recent dog-sitting adventure and a Mattress Factory mystery before they order socks from Stance. They get into Stance's ties to skateboarding, Rihanna, and artists then go deep into their packages' journeys, pixels, QR codes, and bare-bones packing slips. They haven't gotten over their disappointment with the Fenty lipstick "debacle".Research on Stance included these sources:WikipediaTracxnStance_______________Have a brand/shopping experience you want us to review? Send us a message at unboxingecomm@gmail.com Connect with James Marks:...
2023-12-05
46 min
Unboxing Ecommerce: Operations Behind Online Brands
Fenty Beauty
James and Jennifer order refillable lipstick (and mascara for Jennifer) from Fenty Beauty to analyze the shopping experience, then reverse engineer the storage, logistics, and packaging details to understand their order's journey.Research on Fenty Beauty included these sources:https://en.wikipedia.org/wiki/Fenty_Beautyhttps://440industries.com/fenty-beauty-history-case-study-rihannas-story/https://www.marketingsociety.com/think-piece/how-rihannas-fenty-beauty-delivered-beauty-all_______________Have a brand/shopping experience you want us to review? Send us a message at unboxingecomm@gmail.com Connect with James Marks:www.linkedin.com/in/jameslmarkswww.withtrivial.com Connect with...
2023-11-21
45 min
The Flourish Careers Podcast
// Tailored Tips Part 2: Your Secret Weapon to Dressing with Confidence
Have you ever experienced a confidence boost from dressing well? I had the pleasure of chatting with Linda Yates, the "Image Energizer," and let me tell you, this discussion about the impact of clothing choices on personal energy and career is truly eye-opening! Linda shares a compelling personal story about how a clothing color choice during a career transition negotiation boosted her confidence and substantially increased her income. My experience transitioning from corporate to self-employment highlighted how a change in my "uniform" affected my identity. But here's the twist: There's a secret weapon...
2023-11-15
37 min
Unboxing Ecommerce: Operations Behind Online Brands
Patagonia
James and Jennifer order a base-layer garment from Patagonia to analyze the shopping experience, then reverse engineer the storage, logistics, and packaging details to understand their garments' journey.Research on Patagonia included these sources:https://en.wikipedia.org/wiki/Patagonia,_Inc.https://brandminds.com/patagonia-the-story-behind-the-brand/https://www.nytimes.com/2022/09/14/climate/patagonia-climate-philanthropy-chouinard.htmlhttps://www.patagonia.com/culture.html_______________Have a brand/shopping experience you want us to review? Send us a message at unboxingecomm@gmail.com Connect with James Marks:www.linkedin.com/in/jameslmarkswww.withtrivial.com ...
2023-11-07
1h 00
Unboxing Ecommerce: Operations Behind Online Brands
Unboxing Ecommerce Trailer
Unboxing Ecommerce is coming soon to your favorite podcast places.Episodes drop every other Tuesday starting November 7th.James and Jennifer order products from brands to analyze the shopping experience, then reverse engineer the storage, logistics, and packaging details to understand their order's journey._______________Have a brand/shopping experience you want us to review? Send us a message at unboxingecomm@gmail.com Connect with James Marks:www.linkedin.com/in/jameslmarkswww.withtrivial.com Connect with Jennifer Yates:www.linkedin.com/in/jenniferayates...
2023-11-04
01 min
Trance All Over The World
Ryui Bossen - TAOTW 197
01. Alex M.O.R.P.H. & Cheryl Barnes - Be As One [VANDIT RECORDS] 02. ReOrder & Jordan Tobias feat. That Girl - Great Ocean Road [A STATE OF TRANCE] 03. Dave Neven & Nicholas Gunn - Love You More [A STATE OF TRANCE] 04. The WLT - Hearten [GO MUSIC] 05. Solar Vision - Phoenix in the Night [FUTURE SEQUENCE] 06. Ben Gold feat. Plumb - Same Sky Same Stars [ARMADA CAPTIVATING] 07. Roman Messer & Cari - Silence [SUANDA MUSIC] 08. Norni, Eximinds & Joe Jury - Fall Apart (Alexander Komarov Remix) [INTERPLAY RECORDS] 09...
2023-07-10
2h 47