Shows
Boys Under The HoodDr Ransom Morin | Vitruvian Wellness CenterIt was such a pleasure to have my friend Dr Ransom Morin on the podcast this week. Ransom is the owner of Vitruvian Wellness Center in West Springfield, MA. They specialize in Wellness and Chiropractic Care. We met many years ago when Ransom joined a networking group that I was part of. We had a great conversation on topics ranging from Business Growth, Marketing, Wellness, alternative Cancer treatments, and Cars. Thank You Ransom for coming out to my office and sharing your story. Much luck to you on your continued success and expansion.T...2024-09-221h 08
Boys Under The HoodVetting A DealOn today's episode of Boys Under The Hood James and Pat talk their way through a potential deal that involves purchasing an existing bodyshop and real estate. Download today to learn more about what goes into creating a valuation for a business and creative ways to structure the deal.Thank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under...2024-09-1657 min
Boys Under The HoodMatt Dessereau | East Village Tavern | Part 2In part 2 of our chat with Matt Dessereau, we started off talking about how giving back to the community helps build community within the business. Matt shared some amazing things he’s done that show what a great guy he is. Then things took a turn when he "made us" take shots of Jameson! After that, we spent the rest of the episode just having fun and joking around. You might not learn much about business, but you’ll have a good time listening! @evtavern | www.EastVillageTavern.comThank you for listening!Visit...2024-09-0615 min
Boys Under The HoodMatt Dessereau | East Village Tavern | Part 1Part 1 | This week, James and Pat are joined by Matt Dessereau, who owns East Village Tavern in East Longmeadow, MA. With nearly 30 years in the hospitality business, Matt shares his tips on building a great work environment for his staff. In part 1 of this 2-part episode, they explore how to find, hire, train, and keep employees. James has known Matt for over 20 years, and Matt even introduced him to his wife!@evtavern | www.EastVillageTavern.comThank you for listening!Visit our website to listen to more episodes or to ask a question.www...2024-09-0618 min
Boys Under The HoodMarketing | How To Get More Customers TodayOn this episode of Boys Under The Hood, James and Pat talk about different forms of marketing and the reasons to use each. Then James talks about an extreme example where they weren't able to market for people.Listen now to find out why!Thank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:...2024-09-0135 min
Boys Under The HoodHiring and Retaining StaffOn this episode of Boys Under the Hood, James and Pat discuss ways to hire and and retain staff. They deep dive into engagement techniques and ways to set your business up for success when hiringThank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:Lotus Consulting | YouTube PageSponsored By:Lotus...2024-08-1629 min
Boys Under The HoodTim Lanza | Client and Shop owner @LanzaAuto in Leominster, MAIn this episode of "Boys Under The Hood," we talk with Tim Lanza from Lanza Auto in Leominster, MA. Tim is a second-generation business owner running a 50-year-old auto repair shop. In his first year of working with James, he has grown the shop by over 200% while maintaining a 5 star reputation! Listen to learn more about Tim and all the hard work he's put in to achieve such amazing growth.Thank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.us2024-07-2918 min
Boys Under The HoodHow To Ethically Make More Profit at your Auto Repair ShopIn this episode of "Boys Under The Hood," James and Pat talk about how to get your auto repair shop to make more money. Profit is the lifeblood that your business needs to allow you to reinvest back in the business to get the right people and tools needed to gain ethical and sustainable growth. James and Pat break down the three main ways to boost your shop's profits. Tune in to learn simple and effective strategies to increase your auto repair shop's income.Thank you for listening!Visit our website to listen to more e...2024-07-2220 min
Boys Under The HoodGuest | Kevin Vaught: James's Business Mentor and Former Consulting BossThis week's episode of "Boys Under The Hood" is a special treat. Kevin Vaught joined us. Kevin is a multi-shop owner with over 40 years of experience and a top Business Development Coach in the United States. He's also James' mentor. Many years ago, when James needed help growing his auto repair shop, he started working with Kevin, who was and still is at the top of the Auto Repair Shop Coaching Industry. Years later, Kevin recruited James to work with him at the top coaching firm in the world for Independent Auto Repair Shops where he learned how to...2024-07-1546 min
Boys Under The HoodHow We Started out Helping Auto Repair ShopsIn this episode of "Boys Under The Hood," James and Pat talk about how they started working together. They began with a radio show on Lazer 99.3 in Springfield, MA, and then moved to a podcast. James was already running a successful auto repair shop and coaching other shops across the country. As his business grew, Pat joined to help with marketing. Listen to their story and learn how their partnership can help your auto repair shop succeed.Keywords: auto repair shop owner, auto repair shop, hiring automotive technicians, auto repair, auto repair shop marketing, business...2024-07-1028 minBoys Under The HoodBoost Your Brand: Discover the Power of Radio MarketingIn today’s episode, hosts James Stephenson and Pat Kelly explore how radio can help your brand get noticed and grow. They look at Rock 102’s smart moves and share their winning tips. Learn why radio should be part of your mix to reach more people.Show notes:(1:37) A general misconception(3:40) The power of radio and branding(5:28) People do business with people(7:30) The more 'why' questions you ask...(9:29) Radio as a marketing tool(14:05) Marketing consistently over time(15:52) People don't want to do it if there's a challenge(18:41) Busi...2024-03-2721 minBoys Under The HoodAirwave InfluenceIn a world constantly chasing the latest digital trend, an often-underestimated player continues to make a significant impact: radio. In today’s episode, hosts James Stephenson and Pat Kelly delve into the timeless art of radio marketing and the intricate craft of storytelling. This discussion is a testament to the medium’s endurance and a guide to mastering its use in marketing strategies today.Show notes:(2:49) The importance of radio in marketing(5:26) Like a business consultant(8:27) It puts you on a stage(9:50) Shaping data-driven messaging and making connections(12:51) Consistency(13:48) Outr...2024-03-2014 minBoys Under The HoodSecrets For Digital Marketing MasteryAs the digital landscape evolves, so must our strategies to navigate it. In this episode, hosts James Stephenson and Pat Kelly share a topic that serves as a beacon for those looking to enhance their digital marketing efforts, providing actionable tactics and insights that can be applied across various industries. From video production secrets to system development, the discussion is a treasure trove of information for anyone eager to elevate their online presence and business performance.Show notes:(1:12) Web video production(4:08) Utilizing videos and the importance of captions(6:59) What Lotus Media can...2024-03-1318 minBoys Under The HoodResilient Leadership: Medevac Missions to Mentorship with Bryan MilesIn today’s episode, hosts James Stephenson and guest retired Army Combat Medic Bryan Miles discuss key points about leadership and how the military and business are similar in many respects. Bryan shares his journey from a young ground medic to an E7 Platoon Sergeant, illuminating the path to purposeful leadership. Tracing Bryan’s 20-year military voyage reveals how he piloted a medevac company, flew in helicopters, dropped into scorching situations to stitch people together, and mastered the art of innovation and accountability. Their heartfelt dialogue delves into the essence of mentorship, the importance of a guiding ‘why,’ and the stre...2024-03-0621 minBoys Under The HoodThe Art of Scaling Trades BusinessesIn the world of trade businesses, growth, and innovation are often the hallmarks of success. In today's episode, hosts James Stephenson and Pat Kelly explore the dynamic strategies trade businesses can adopt to scale up, harnessing the power of strategic partnerships and AI innovations. By integrating modern tools and methodologies, trade enterprises can significantly boost their efficiency, enhance customer satisfaction, and expand their market presence.Show notes:(0:57) Hands-on service and personal interactions(3:13) Strategic partnerships(5:21) The changing demographics within the trade industry(8:58) Money in trades(12:33) The concept of a roll-up strategy2024-02-2817 minBoys Under The HoodWorld Of Web MarketingIn today's episode, embarking on a digital marketing odyssey hosts James Stephenson and Pat Kelly, whose expertise lies in transforming a stagnant online presence into a thriving, dynamic platform. As the discussion unfolds, listeners are treated to a deep dive into the world of web marketing and the essential components that contribute to a compelling website, offering a treasure trove of strategies to revitalize your digital footprint, drive traffic, and captivate your audience that results in conversion.Show notes:(0:47) Marketing strategy and the essence of business growth(5:38) Practical challenges in revitalizing a business(6:17) Digital...2024-02-2114 minBoys Under The HoodEffective Marketing StrategiesHave you ever wondered why some businesses flourish like a well-oiled machine while others sputter out? In today’s episode, hosts James Stephenson and Pat Kelly discuss how consistency, a touch of coaching, and a refusal to mess with what works keep business in peak condition—you can achieve sustainable growth and a strong market presence. It’s about cutting through the noise with a no-nonsense approach that values customer time and delivers straightforward solutions.Link mentioned:Lotus Business Solutions - https://www.lotuspe.us/ Show notes:(2:28) Dallas Cowboys’ defense metaphor(3:56) Coaching and engin...2024-02-1416 minBoys Under The HoodTime Mastery and Business Expansion Tactics UnveiledHave you ever wondered how being on time could skyrocket your career or business to new heights? In business, time is not just a ticking clock on the wall but the heartbeat of success. In today’s episode, hosts James Stephenson and Pat Kelly delve into the significance of punctuality and the decisive role that strategic business coaching plays in propelling careers and businesses forward. As two individuals who have journeyed life as business owners, they share personal stories and lessons that are as much about precision as they are about strategic planning and execution.Link mentioned:2024-02-0713 minBoys Under The HoodMarketing For Car Count: Q&AUnlock the mysteries of radio advertising success as we dissect the strategy behind effective audio branding. We explore the nuanced approach of crafting brief yet frequent ads to imprint your brand's message into listeners' minds. This episode isn't about overnight success but patience and consistency. Learn how to resonate emotionally with your audience and why a relentless brand presence could be your ticket to a loyal customer base. We also discussed the importance of maintaining a customer-focused approach, emphasizing trust and convenience. From ensuring seamless approval processes to educating customers about maintenance and repair costs, the key to success...2023-12-2041 minBoys Under The HoodFleets and Accounts Receivable: Q&AIn today’s episode, we give you a real-world perspective and bring you a case study of Bensen, an auto repair shop owner from York, PA, who mainly deals with fleet repairs. We discuss the importance of reinvesting profits, the value of vendor agreements for timely payments, and how to transition from less profitable fleet work to customer jobs. We also shared the importance of delivering top-quality services and implementing effective marketing strategies by creating a dynamic online presence. We also emphasize the value of customer retention marketing, creating a robust online presence for businesses, and the value of cu...2023-12-1329 minBoys Under The HoodSteering Your Automotive Shop to Success: Q&AIn today’s episode, we discuss the importance of managing expenses systematically and strategically for allocating funds within a business. A crucial aspect of this is having a system in place that ensures efficiency and profitability—understanding valuable insights and strategies for automotive shop owners looking to boost their business success, emphasizing the importance of efficiency, customer experience, and the strategic use of technology, providing a roadmap for automotive business success.Show notes:(1:02) A better system is now available(3:34) Understanding the expenses(6:01) Don't be automatic(9:04) Consistently high-quality experience(13:14) The importance of thorough vehi...2023-12-0653 minBoys Under The HoodIgniting Your Auto Shop's Potential Through Education and Talent Development: Greg Guertin of Chicopee Comprehensive High SchoolRunning a successful automotive shop requires more than just a passion for cars. It involves understanding the complexities of hiring, training, and retaining quality technicians. In our recent podcast episode, we sat down with Greg Guertin, an automotive technology instructor, to discuss these challenges and share valuable insights. The success of an automotive shop hinges on effective hiring, comprehensive training, and retention strategies. Auto shop owners can ensure their business's long-term success by fostering a conducive work environment, setting clear goals, and investing in young talent with the right attitude.Show notes:[1:42] Auto shop program[5:53] S...2023-11-2948 minBoys Under The HoodRevitalize Your Auto Shop with Strategies for Success in a Competitive Market: Q&AIn this episode, we explore the challenges faced by auto repair shop owners and offer insights to improve efficiency and profitability. We talked about seasonal adjustments, pricing tactics, and the integral role of recruiting employees with the right tenacity, talent, and integrity. Find out how something as mundane as potholes can throw a wrench into both your vehicles and your health. Get clued in on the significance of charging your worth and avoiding a race to the bottom. In the financial pit stop, we discuss how Lotus Financial hits the accelerator in supporting small businesses and why building equity...2023-11-2244 minBoys Under The HoodTransitioning From Corporate World To Auto Repair Industry: Tim Lanza of Lanza AutoHow does one transition from the corporate world to running a family-owned auto repair business? What are the mental tolls and the complexity of working with different car makes and models? Find out in today’s episode as we're joined by Tim Lanza of Lanza Auto. Hear about his unique challenges, including the struggle of hiring technicians and the solutions he discovered. Discover how a well-rounded marketing strategy can attract more customers and the significance of investing time and attention into your business. We also explore the importance of managing time, prioritizing attention, and the benefits of remaining consistent in...2023-11-1554 minBoys Under The HoodTurning Dreams into an Entrepreneurial Success: Downtown Auto ServiceHave you ever wondered how a teenage dream could flourish into a successful business? Our guests in this episode, Aaron and Steph, take us through their inspiring journey, from a 15-year-old Aaron tinkering with a broken car to co-owning a thriving automotive business with his wife, Steph, in the heart of Green Bay, Wisconsin. They delve into the dynamics of their unique husband and wife partnership, managing to work together while maintaining a healthy personal relationship. They also discussed the importance of building a relationship and a great culture to ensure success within your business. Tune in to learn...2023-11-0842 min
Boys Under The HoodPrecision Auto Repair (1 of 2)Welcome to another exciting episode of Boys Under the Hood, the ultimate podcast for auto enthusiasts and business-minded folks alike! Hosted by the dynamic duo, Auto Repair Shop Business Coach James Stephenson and On Air Radio Personality and Media Expert Pat Kelly, we've got a treat for you today. Our special guest, Matt Rivest, owner of Precision Auto Repair in West Springfield, MA, is here to share his remarkable journey – from being a customer to taking the reins as the shop's proud owner.In this engaging two-part series, Matt takes us on a ride through the twists an...2023-10-1824 min
Boys Under The HoodPrecision Auto Repair (2 of 2)Get ready for another dose of automotive wisdom in part 2 of our special episode featuring Matt Rivest from Precision Auto Repair! Hosted by none other than the remarkable Auto Repair Shop Coach, James Stephenson, and the ever-entertaining Pat Kelly, this episode is packed with valuable insights and a touch of humor that will leave you in splits.In this segment, we tackle a listener's burning question about maintaining consistency among staff, and you won't believe the depth of knowledge that unfolds. We delve into the critical art of hiring the right people, where James and Matt share...2023-10-1824 min
Boys Under The HoodG & A Import Auto Repair (1 of 2)Welcome to Boys Under The Hood Podcast, where we dive deep into the world of Auto Repair! In this episode, we're joined by Alfonze from G & A Import Auto Repair, as well as our expert hosts, James and Pat. Together, we explore the challenges faced by auto repair shops, from part ordering to ensuring top-notch quality, and the art of hiring skilled Automotive Technicians. If you're a shop owner or enthusiast, you won't want to miss this. Get ready for valuable insights and advice for your auto repair business.🔧 Keywords: Boys Under The Hood, Precision Auto Repa...2023-10-1121 min
Boys Under The HoodG & A Import Auto Repair (2 of 2)In Part 2 of Boys Under The Hood Podcast, our hosts James and Pat continue their insightful conversation with Alfonze from G & A Import Auto Repair. Together, they delve into the evolution of customer interactions in the Auto Repair world, the vital importance of setting clear repair expectations, and the intricacies of aftermarket warranties. Whether you're an Auto Repair Shop Owner or an Automotive Enthusiast, this episode offers valuable insights and advice to enhance your understanding of the industry.📞 Keywords: Boys Under The Hood, Precision Auto Repair, G and A Import Auto Repair, Auto Repair Shop Coach, Business Coa...2023-10-1133 min
Boys Under The HoodPro & Local Detailing (1 of 2)On part 1 of this episode of Boys Under The Hood, Auto Repair Shop Coach James and Media Expert Pat Kelly talk to Paul from Pro & Local Detailing in Enfield, CT.Paul shares his story about starting his company, then talks about some challenges that he has had to face in business and how he was able to overcome them. You'll definitely want to catch the 2nd part of this eposide!For more information on Paul and his team at Pro & Local Detailing:ProAndLocal.comThank you for listening!Visit our website...2023-10-0422 min
Boys Under The HoodPro & Local Detailing (2 of 2)On part 2 of this episode of Boys Under The Hood, Auto Repair Shop Coach James and Media Expert Pat Kelly talk to Paul from Pro & Local Detailing in Enfield, CT.We talked about how Paul was able to build his brand using community events, his method for hiring top Detailers, his time on the team that details Air Force One, and Zombies. For more information on Paul and his team at Pro & Local Detailing:ProAndLocal.comThank you for listening!Visit our website to listen to more episodes or to ask...2023-10-0430 minBoys Under The HoodLet the Race Horse RunThis week on Boys Under The Hood, Auto Repair Shop Coach James Stephenson and Media Expert Pat Kelly talk about how to bring out the best in your Technicians so that you can utilize the skills they're naturally good at instead of forcing them to do things they don't like doing and are naturally not great at. If you were a football coach would you make everyone play quarterback? Probably not... Because the team needs players on it that are good in different areas of the business.Listen to Pat and James as they dive i...2023-09-2921 minBoys Under The HoodYou Harvest What You PlantThis week on Boys Under The Hood, Auto Repair Shop Coach James Stephenson and Media Expert Pat Kelly talk about Auto Repair Shop Marketing techniques. they dive into how important not only an external marketing plan is, but also the importance of internal marketing and having a stong customer interaction process that's well documented and trained. Listen to Pat and James as they dive into the world of marketing and targeting your ideal client then giving then a really high quality experience that will keep them coming back time and time again. Thank you for li...2023-09-2930 min
Boys Under The HoodAdding ValueThis week marks 6 years since James and Pat started Boys Under The Hood!Today The Boys took a question from an Auto Repair Shop Owner that was concerned about getting some bad reviews centered around pricing after a newly launched marketing campaign. Have a question you want James and Pat to answer? www.BoysUnderTheHood.bizThank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support Call2023-09-2034 minBoys Under The HoodFirefightingThis week James and Pat took questions from a couple of different Independent Auto Repair Shop OwnersOne owner was struggling to make headway in their business and found themselves running from problem to problem all day.The next is running into car count issues where they get super busy, then slow down. James and Pat offer their advice based on many years of experience.Are you a shop owner looking for help? Do you know one?Ask your question today at www.LotusPE.usThank you for...2023-09-1232 minBoys Under The HoodA Bad ReviewBoys Under The Hood is a Weekly Podcast focusing on questions that Independent Auto Repair Shop Owners and Automotive Repair Consumers regularly have. James Stephenson has roughly 25 years of experience in the Automotive Field as a Master Automotive Technician, Multi Auto Repair Shop Owner, and Certified Business Development Coach for Independent Auto Repair Shops. Pat Kelly is an On Air Radio Personality in Springfield, MA with over 30 years of experience in Radio, Media, and Small Business Development. In addition to Auto Repair Related Questions, James and Pat take a question about how to handle a...2023-08-1118 minBoys Under The HoodHiring Technicians Isn't That HardWelcome back to Season 3 of Boys Under The Hood! Boys Under The Hood is a Weekly Podcast focusing on questions that Independent Auto Repair Shop Owners and Automotive Repair Consumers regularly have. James Stephenson has roughly 25 years of experience in the Automotive Field as a Master Automotive Technician, Multi Auto Repair Shop Owner, and Certified Business Development Coach for Independent Auto Repair Shops. Pat Kelly is an On Air Radio Personality in Springfield, MA with over 30 years of experience in Radio, Media, and Small Business Development. In addition to Auto Repair Related Que...2023-08-0532 min
Last Word On Sports Media PodcastWild NFL Weekend, College Football And Basketball, World Cup And More! | Announcer Schedules PodcastThis week on Episode 24 of the Announcer Schedules Podcast, Mike Gill and Phil de Montmollin take another deep dive into the latest announcer happenings across the NFL, College Football, College Basketball, NBA, NHL and the World Cup.Throughout the show, a podcast-record 157 announcers are mentioned, while an array of topics are discussed including:· NFL in Munich, Germany recap· NFL Week 11 preview · NFL and College Football analysts by position as former players· College GameDay in Montana· Future of College GameDay· College Football Week 12 preview · MACtion on week...2022-11-171h 01