Shows
Busting Road BlocksCrisis, Command & Ego: When the Boss Shouldn't LeadWhen crisis hits, your business doesn’t need hierarchy - it needs clarity.In this episode of Busting Roadblocks, I sit down with Dave, a former rescue helicopter paramedic with 25 years of high-stakes experience, now a crisis management consultant.We unpack a real-world example where the person with the title wasn’t the right person for the job - and how ego, emotion, and poor self-awareness nearly derailed the crisis response.You’ll learn: ✅ Why BAU leadership structures can fail under pressure ✅ What to do when rank and capability don’t align ✅ H...2025-07-2126 minBusting Road BlocksLeading Out Loud: Kerry Milne on Neurodiversity, Self-Discovery, and Leadership That ListensIn this episode of Busting Roadblocks, Kerry opens up about the layers of self-discovery, the hard-won insights into how she thinks and leads, and how understanding neurodiversity has changed everything—from how she sees herself to how she supports others.We talk about:The impact of masking in early leadership rolesHow coaching helped—but also shaped her to “fit the mould”The real challenges and hidden strengths of ADHDWhy self-awareness is the turning point for growthAnd how leaders can create workplaces where neurodiverse individuals don’t just survive—but thriveThis isn’t a neat story. It’s ho...2025-07-1331 minBusting Road BlocksOperational Transformation: Leading Change in a High-Risk, Regulated Environment with Leanne SimpsonWhat does it take to overhaul a 15-year-old system in a high-stakes healthcare environment - without losing the people in it?In this episode of Busting Roadblocks, we sit down with Leanne Simpson, a General Manager who led a major operational transformation in the patient transport sector. From paramedics and pilots to hospitals, government procurement, and funding bodies, Leanne was working at the center of one of the most complex and tightly regulated systems in healthcare.Together, we explore:✅ The challenge of changing entrenched mindsets: “It’s not perfect, but we’ve alway...2025-06-2822 minBusting Road BlocksRebuilding Communication after COVID 19 with TakaWhen the COVID-19 lockdowns hit, many businesses focused on survival. But for the service business Taka worked in, the real challenge came after the crisis.Gone were the casual chats, shared coffees, and spontaneous team moments. In their place? A relentless stream of emails, meetings, and blurred work-life boundaries.In this episode of Busting Roadblocks, Taka shares how his team recognised the cultural drift - and took intentional steps to rebuild connection. From implementing Mindful Mondays with no meetings, to setting up virtual Friday drinks, they reintroduced rhythm, reflection, and relationships into the work week.2025-06-2121 minBusting Road BlocksSolving an accountability issue by managing yourself out of a job!When performance dipped across his team, Adam Harris could've responded with pressure and micromanagement. Instead, he did something far more powerful - he took ownership.In this episode of Busting Roadblocks, Adam shares how a personal commitment to coaching and peer accountability sparked a complete rethink of how his business approached roles, responsibility, and trust. From getting his team to self-evaluate and interview for their posistions, to building a structure where each person owned a business-critical deliverable. Adam didn't just fix the problem, he transformed the culture.The Result?A fully...2025-06-0724 minBusting Road BlocksHalving a £1m procurement issue by challenging the obvious solutionsIn this episode Janet takes us through an example of how asking 'stupid' questions to challenge the solutions presented led to a £500,000 saving.You'll hear how getting a good understanding or the problem, the conditions that lead to it, the options available and the customers position and consumer concerns led to better questions and a solution that halved the £1m procurement issue.If you enjoy the episode, subscribe.And if you want to get hold of Janet try:LinkedIn - linkedin.com/in/janetcharterisconsultant or www...2025-05-2610 minBusting Road BlocksTaking The Chaos Out Of InnovationWhat do you do when your innovation isn't hitting the mark? In this episode of Busting Roadblocks Janet takes you through an example of where she worked with a family owned business, added just enough process and realigned innovation with the consumer at the center.Sometimes your solution solves two problems. The insight into why a problem is occurring is often more important than looking to play the blame game. Using process to help elevate decisions beyond egos is a crucial skill, especially when dealing with multigenerational business ownership.If you have a R...2025-05-0706 minBusting Road BlocksFinding Your Lane - Amy SmithIn this episode of Busting Road Block our guest, Amy Smith, takes us through a situation where she found herself a young, under experienced, slightly naive female in a high performance environment holding her own with CEO's and Senior Executive from the African Private Equity world.Amy shows us how with the right attitude you can over come intimidating circumstances to find your lane and thrive.Busting Roadblocks is as much about your attitude to identify that you need to do something, as it is systematically identifying and breaking through. Amy is a great example...2025-04-2813 minBusting Road BlocksInterdepartmental Competition with Justin Brown - Getting Sharks to Dance!In this episode I'm joined by Justin Brown of Icehouse Capital. We're discussing how he got 'Sharks to dance'! We explore interdepartmental competition for resource in the highly competitive financial world. We've got limited resources, new company owner and structure and to top it all off, a regulatory project that has to be done, but is no way sexy!If you find this podcast interesting please subscribe and if you want me to solve any of your roadblocks reach out on LinkedIn linkedin.com/in/janetcharterisconsultant or janet@jcconsultancy.coJustin's Li...2025-04-1415 minBusting Road BlocksSupply Chain Crisis - fixed in just over a week!A real world example where a supply chain crisis caused a roadblock that could have impacted the customer, consumer and your ability to achieve budget. Janet explains how she broke down the roadblock by utilising the process and leveraging stakeholder relationships.#roadblocks jcconsultancy.co2025-03-2504 minBusting Road BlocksHow I saved £200,000 during the global financial crisis!in 2008 businesses were looking everywhere to save money. We're in the UK now and a young marketer is tasked with growing the bottom line without spending more money! Janet will take you through how she busted this roadblock by asking the stupid questions!#roadblocks jcconsultancy.co2025-03-2505 minBusting Road BlocksBusting Roadblocks IntroductionHi Everyone, a quick introduction into what Busting Roadblocks podcast will be about and of course who I am!#roadblocks www.jcconsultancy.co2025-03-2401 min