Shows
New Dentist Study ClubHow to Be a Perfect Associate with Janice WheelerTune in to learn how to find the perfect associateship and how to be the perfect associate from Janice Wheeler. Janice is the President and co-owner of The Art of Management, a practice management consulting firm. Check out her website AMICAN.com. Read her article in the May 2025 issue of Oral Health Next Gen. The perfect associate: What dental practice owners really want - Oral Health Group
2025-06-0233 min
Scale Your Sales Podcast#266 Laura Wheeler - KPIs and ROI: Keys to Successful Sales and Scaling StrategiesIn this weeks' Scale Your Sales Podcast episode, my guest is Laura Wheeler. Having built & lead teams across GTM: sales, operations and enablement, Laura is taking her 16 years of expertise from Tableau & Spekit to early-stage founders. She is COO and co-founder of RVNU (are-vee-in-you) with a company mission to democratize GTM expertise to more founders, improving survival past $20M in ARR. In today's episode of Scale Your Sales podcast, Laura Wheeler offers expert insights into proving ROI before going to market and the challenges companies face when scaling without validating product value. We explore the...
2024-11-0434 minScale Your Sales Podcast#266 Laura Wheeler - KPIs and ROI: Keys to Successful Sales and Scaling StrategiesIn this weeks' Scale Your Sales Podcast episode, my guest is Laura Wheeler. Having built & lead teams across GTM: sales, operations and enablement, Laura is taking her 16 years of expertise from Tableau & Spekit to early-stage founders. She is COO and co-founder of RVNU (are-vee-in-you) with a company mission to democratize GTM expertise to more founders, improving survival past $20M in ARR. In today's episode of Scale Your Sales podcast, Laura Wheeler offers expert insights into proving ROI before going to market and the challenges companies face when scaling without validating product value. We explore the...
2024-11-0434 min
The Art of Management PodcastEp. 117 - 17 Ultimate Ways To Grow Your PracticeInflation is hitting hard and your practice is feeling it. How can you make more money without working more hours?
I am Janice Wheeler, president AMI. In this podcast, I will show 17 proven ways to grow your practice in any economy. You will learn how to attract more patients, get more referrals, and schedule smarter. These are simple and effective strategies that you can implement right away. Don’t let inflation stop you from reaching your goals. Listen to this podcast and find out how to grow your practice now.
#podcast #practicegrowth #in...
2023-08-0115 minThe Art of Management PodcastEp. 101 - Mood Boosters in the PracticeIn this Podcast, Janice will give you some unique and fun tips to lift the mood for both your staff and your patients. Tune in also, for a special secret tip, proven to build your practice using...games!
2022-08-1710 minThe Art of Management PodcastEp. 100 - Resolving ArgumentsWe have all said or even done things in the heat of an argument that we later come to regret. In this episode, Janice explains the secret element and tips needed to resolve almost any argument. Listen and find out how you can learn to smooth out relationships in business and in your personal life!
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2022-07-2706 min
The Art of Management PodcastEp. 92 - Growing Your Practice through Creative MarketingHere are a whole assortment of marketing ideas to bust open the growth of your practice!
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2022-03-0114 minThe Art of Management PodcastEp. 91 - 9 Ways to Get LuckierWhat?... You weren't born lucky? Want to know how to get luckier? Have fun listening to this podcast.
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2022-02-2210 minThe Art of Management PodcastEp. 90 - A leader is CreatedLeaders are created, not born. No matter how good you are already, there's always room to grow into that role further. Here are some ideas…
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2022-02-1513 minThe Art of Management PodcastEp. 89 - Staff Performance ReviewsStaff Performance Reviews if done in the right way will result in a more productive, fulfilled staff with the ultimate outcome of a peak performing practice.
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2022-02-0806 minThe Art of Management PodcastEp. 88 - Running Behind ScheduleThere are 4 or 5 reasons that it happens and there are several solutions. Your patients will thank you for it and so will your staff.
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2022-02-0110 minThe Art of Management PodcastEp 87 - Do You Have a Time Vampire in Your Practice?If you feel frustrated by not getting enough done in a day, perhaps you have a Time Vampire or two in your practice. Here are places to look.
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2022-01-2506 minThe Art of Management PodcastEp 86 - Gold Bars Hidden in Your Practice!Did you know that you actually have quite a bit of gold bars hanging around your practice that could be found and used to pay your bills every month! Here are some clues as to where they are!
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2022-01-1807 minThe Art of Management PodcastEp 85 - Hiring SuperstarsIn this special episode, we reveal the exact methodology for finding your ideal candidates. These are the successful actions that our clients have used to put together ideal teams.
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2021-12-2132 minThe Art of Management PodcastEp 84 - Fighting LethargyIf you start feeling like you're slowing down and feeling lazy, here's the way to fight your way back to life again!
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If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
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2021-10-2905 minThe Art of Management PodcastEp 83 - Out of Control Practice?Ever feel overwhelmed by the minutia of running an efficient practice? Here are two solutions! Ever feel overwhelmed by the minutia of running an efficient practice? Here are two solutions!
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2021-10-1807 minThe Art of Management PodcastEp 82 - The Magic of MarketingHere are four important tips to drive new business into your practice!
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2021-10-1206 minThe Art of Management PodcastEp 81 - How to Stay Interested in LifeTaking on challenges keeps you fresh and excited about life.
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If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
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2021-10-0505 minThe Art of Management PodcastEp 80 - The Top 4 Website ErrorsDoes your practice website have any of the four top errors that prevent an influx of new patients?
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If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
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2021-09-2807 minThe Art of Management PodcastEp 79 - A Key Executive ToolIf you feel rushed off your feet as the practitioner and you never get time to properly manage your practice, here is a tool for you to make your life less stressful and more profitable.
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2021-09-2106 minThe Art of Management PodcastEp 78 - Bad Debt Vs. Good DebtAs a practice owner, there is certain debt that is inevitable in a practice. Sometimes it can get out of control though, and here are some thoughts on how to handle that.
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2021-09-1407 minThe Art of Management PodcastEp 77 - Doctor Vs ExecutiveAlthough 90% of your day is probably being the doctor, the C.E.O. is the person who is responsible for the profitability of the practice.
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2021-09-0707 minThe Art of Management PodcastEp 76 - Have you lost your passion for what you do?Hopefully today's podcast will inspire you to put the passion back in your life and give you some tools on how to do that. The secret to success is to get started so have fun listening to this podcast and then go for it!
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2021-08-3108 minThe Art of Management PodcastEp 75 - Mid year review of your practiceAt the start of your year you may have set up a bunch of goals for your practice for the year as most people do. Also, most people forget about them as the year goes along. Here is a series of questions for your mid-year review to see how you're doing and what you need to step up the production on.
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2021-08-2416 minThe Art of Management PodcastEp 74 - Is it Time to Reboot Your PracticeThere comes a time in the life of any practice and practice owner when it's time to reboot or change up your practice and take it to a whole new level. Here is today's thoughts on getting started on this. Enjoy!
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2021-08-1012 minThe Art of Management PodcastEp 73 - NEVER. LOSE. HOPE.When life deals you unexpected hammer blows that threaten to cave you in, here is something you can do to recover quickly.
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2021-08-1007 minThe Art of Management PodcastEp 72 - Overcoming Life's BarriersSometimes barriers come up that can seem insurmountable and you have a choice of viewing them as a challenge and overcoming them or just giving up. Here is a little formula to help you overcome them!
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2021-07-2009 minThe Art of Management PodcastEp 71 - Make Your Practice BusierIf you have holes in your practice schedule or insufficient patients to keep you fully booked, check out these 10 different ways that that can be solved.
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2021-07-1310 minThe Art of Management PodcastEp 70 - The Difference Between Success and FailureThere are a lot of key factors connected with success and make a difference between that and failure. Here is one of the essential ones.
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If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
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2021-07-0612 minThe Art of Management PodcastEp 69 - Curiosity as a Leadership CharacteristicHow do you get your staff and patients to open up to you better? Have fun listening to this podcast and find out!
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If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
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2021-06-2906 minThe Art of Management PodcastEp 68 - A Can-Do Attitude Wins the DayWant more positivity and initiative and resourcefulness on the part of your staff? Would you love a can-do attitude from everyone in terms of the growth of your practice? Have fun listening to this podcast!
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2021-06-2109 minThe Art of Management PodcastEp. 67 - A Surprising Tool to Promote Your PracticeOn the lookout for a new way of promoting that not everybody is using already? Here's a couple for you!
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If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
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2021-06-1506 minThe Art of Management PodcastEp 66 - Creating an Effective Mission StatementTo help you love your business or practice again, try creating a powerful mission statement that aligns all of your staff in the same direction and experience the love again! Here is a simple step by step method.
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2021-06-0714 minThe Art of Management PodcastEp 65 - Ramp Up, or Exit StrategyThere comes a point in your practice when you reach a crossroads and you start wondering which path to take. Here are a list of questions to help you in this process.
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2021-06-0108 minThe Art of Management PodcastEp 64 - 6 Bottlenecks Preventing ProfitsIf you feel your practice is not as profitable as you would like, have a listen to this podcast and find out what the six possible bottlenecks are that are preventing your profits.
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2021-05-2510 minThe Art of Management PodcastEp 63 - Update, Renovate, or Relocate Your PracticeShould you update, renovate, or relocate your practice? For many doctors these days, this is a good question to be asking yourself. Stagnating and staying the same for too long looks bad on you and wears on you personally as well. Here are some thoughts to consider to help you with your decision.
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2021-05-1812 min
Film Festival RadioSemi-Finalists from THE VOICE (Season 20) Victor Solomon & Kenzie WheelerNBC's The Voice has started their semi-finalist contestants. Only 9 are left to see who will be the the Season 20 winner. Our guests from The Voice are singers Victor Solomon (Team John Legend) and Kenzie Wheeler (Team Kelly Clarkson). Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com
for information about our collection and use of personal data for
advertising.
2021-05-1732 minThe Art of Management PodcastEp 62 - Fun and Games for the StaffSometimes things get too boring, too routine or too tedious and it's time to liven some things up for them. Here is a really good suggestion!
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2021-05-1108 minThe Art of Management PodcastEp 61 - Staff vs Boss, who's the real problem?As the boss you can get quite frustrated with your team for not following through and getting orders done that you have given them that will improve the practice. Who's at fault? You'll be surprised!
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2021-05-0409 minThe Art of Management PodcastEp 60 - Barely Surviving in the Practice?Why is it that some practitioners and their practices do so very well while others are just getting by there are many reasons and here are some of them.
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If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
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2021-04-2707 minThe Art of Management PodcastEP 59 - Why Bonus Systems Often FailBonus systems are a great idea for inspiring staff to be more productive but they often fail. What can you do about that?_______________________________________________________________________
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If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
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2021-04-1408 minThe Art of Management PodcastEp 58 - Front Desk Staff Have It Rough!Being the staff member at the front of the practice can be quite the hotspot with people coming and going, phone calls coming and going, it can be quite dizzying at times. As a result, the income of the practice can be quite impacted in a negative way. What to do about this?
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2021-04-1308 min
The Art of Management PodcastEP 57 - Staff Pay Issues - Part 2 of 2Continued on from the last episode...This is a very touchy topic that is filled with many conflicting opinions and ideas, and in many cases, it is a matter of a lack of communication, agreements and understanding on both “sides” that causes the difficulties.
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2021-04-0608 min
The Art of Management PodcastEp 56 - Staff Pay Issues - Part 1 of 2This is a very touchy topic that is filled with many conflicting opinions and ideas, and in many cases, it is a matter of a lack of communication, agreements and understanding on both “sides” that causes the difficulties.
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If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
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2021-03-3008 minThe Art of Management PodcastEp 55 - What Your Competitors Are DoingMany practitioners come to work in the morning, do their work, and go home at the end of the day, completely oblivious to the changing world around them and then wonder (once in a blue moon) why their practice is not growing … or, even worse, is slowly shrinking.
Marketing is a rapidly changing landscape, evolving and evolving and seems hard to keep up with. But there are certain key elements to know and use as your stable reference points..
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2021-03-2314 minThe Art of Management PodcastEp 54 - How To Bring The World To Your DoorThere are tons of false promises out in the market place selling you on the best way to drive in more patients and promoting that as “the most outrageously successful marketing tool” to date. You sometimes buy in, and almost as often, you regret it.
So what is the solution?
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2021-03-1611 minThe Art of Management PodcastEp 53 - Interview with Alex Zlatin of Maxident: Marketing strategies for Practice Owners during Covid-19In this interview, Alex Zlatin CEO of Maxident shares his insights on Marketing strategies for Practice Owners during Covid-19
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2021-03-091h 00The Art of Management PodcastEp 52 - Marketing The Benefits of Your PracticeHaving looked at thousands of healthcare websites and fliers, etc. over the years, we have found that a vast majority listed out (usually on the front page) all the types of services they offer at their clinic.
According to the most successful marketing specialists, this is a big no-no. So what should you be doing?
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2021-03-0206 minThe Art of Management PodcastEp 51 - Popular Myths About Making ProfitHaving enough “profit” (surplus) in life puts your future under your own control – both in your business and in your personal life.
However, many people feel that “life” has a way of spending everything they make and it seems impossible to ever “get ahead.”
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2021-02-2307 minThe Art of Management PodcastInterview with Mark Gaylard: LEADERSHIP SKILLS EVERY PRACTICE OWNER SHOULD DEVELOPBUSINESS INSIGHTS FOR HEALTHCARE PROFESSIONALS:
Interview with Mark Gaylard of EDMS: LEADERSHIP SKILLS EVERY PRACTICE OWNER SHOULD DEVELOP.
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If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
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2021-02-1626 minThe Art of Management PodcastEp 50 - A Better FutureMost healthcare professionals who are running a practice feel that they are doing all they can do and that there is nothing further that can be done that will make a difference. But the truth is, there is always room for improvement and room for you to secure a better future for you and your practice.
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2021-02-0906 minThe Art of Management PodcastEp 49 - Ejecting a Patient or A Client From Your PracticeEjecting a Patient or A Client From Your Practice
It's not the easiest thing in the world when you have a patient or client that you would rather not treat. Here are some ways to deal with that.
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2021-02-0206 minThe Art of Management PodcastEp 48 - The Stress Of IndecisionThe Stress of Indecision
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If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
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2021-01-2607 minThe Art of Management PodcastEp 47 - Extreme Service
Providing excellent customer experience starts with a genuine desire to delight your patients and tend to their needs, but you also have to think beyond selling your services. What can you do to make the whole patient experience magnificent?
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2021-01-1906 minThe Art of Management PodcastEp 46 - Interview With Marc Nadeau: Human Resources Laws And Handling Legal Matters In Your PracticeVITAL information on Human Resources laws and regulations that every healthcare practitioner MUST know about.
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2021-01-1133 minThe Art of Management PodcastEp 45 - 6 Cool Things To Learn As A BossWorking for a good boss is a very motivating experience. It makes staff work even harder and give their very best efforts while at the same time enjoying their job.
In this Episode Janice Wheeler shares 6 incredible traits to have as a boss that will improve your practice and the relationship with your staff.
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2021-01-0506 minThe Art of Management PodcastEp 44 - The Definition of InsanityThe definition of insanity is: Doing the same thing over and over again and expecting a different result!
If things are not going the way you want them to go in your practice and, you feel like you are going around in circles trying the same solutions over and over again, you need to listen to this episode.
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2020-12-3006 minThe Art of Management PodcastEp 43 - Are You Feeling Overwhelmed?Are you feeling overwhelmed? Have you ever woken up in the morning and felt that you can hide under the covers for a few more hours even tho you had enough sleep? where does this impulse come from?
With all what is happening around us it feels more daunting than ever, but there are ways to handle these feelings.
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2020-12-2206 minThe Art of Management PodcastEp 42 - How To Waste Money On MarketingMarketing Budgets for healthcare practices sometimes are already too tight, and you simply don’t have the time or finances for things that don’t work, therefore, when you do something that ACTUALLY WORKS you do not want to let it go to waste.
In this episode, Janice Wheeler, President of The Art of Management, goes over golden rules that every practice owner should implement to insure his marketing budget does not go to waste.
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If you are ready to take your mana...
2020-12-1509 minThe Art of Management PodcastEp 41 - The Overly Busy PracticeDo you sometimes feel you are racing around your practice like a mad man? Tired of eating supper at 9 PM because that's the soonest you can come home?
then YOU NEED HELP.
Life is busy and everyone is trying to find their balance between work and time away from the practice. In order to achieve this, you need to assess your situation and focus on what needs to be done do get out of the vicious cycle you are stuck in.
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I...
2020-12-0810 minThe Art of Management PodcastEp 40 - Effective Ways to Control Your StressEvery part of your business has the potential to stress you out and keep you up at night - lack of patients, too much debt, not enough money, staff issues, problems with equipment, etc. Your mind will constantly be going. All your problems and thoughts will be whirling around, making you tired and anxious.
What are you missing that will help clear your confusion and alleviate your stress?
In this episode, Janice Wheeler shares her thoughts on the reasons most healthcare practice owners are stressed and how to manage it.
If you found value...
2020-11-3006 minThe Art of Management PodcastEp 39 - How To Get In Trouble With Your StaffStrong emotions can cloud your judgment and cause you to make quick and inaccurate assumptions.
In important settings, like when you have a meeting with your staff, try to resist instant negative reactions to emotional assumptions you’re making in the moment. Instead, suppress your urge to snap at your staff, and ask questions to clarify and better assess the situation.
Having said that, we know it is easier said than done!
In this Episode Janice Wheeler the President of the Art of Management Inc- shares her wisdom on how to handle sta...
2020-11-2405 minThe Art of Management PodcastEp 38 - Why Bosses Get CrankySome days you feel like the weight of the world is on your shoulders, you own a business, but you aren't trained to run a business. At the same time you have to treat patients all day long, and it's hard to do both at the same time especially when you haven't been schooled to do so.
From hiring to insurance claims to performance reviews, etc... There is a lot that is going through your mind as a practice owner.
In this episode, Janice Wheeler- the President of AMI- discusses some of the challenges that f...
2020-11-1712 minThe Art of Management PodcastEp 37 - Life-Work BalanceStriking that perfect balance between career and family has always been a challenge for Canadian Practice owners . Their schedules are getting busier than ever before, which often causes their work or their personal lives to suffer. After all what we all strive to be happier, work less, be efficient, and have a harmonious team!
In the episode Janice Wheeler shares her tips on how to go about achieving this goal and avoiding burnout!
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2020-11-1105 minThe Art of Management PodcastEP 36 - Stabilizing New Staff MembersWith this COVID Pandemic we are going through, there has been a lot of shifting with staff coming and going or wanting to be part time instead of full time.
Practice owners are facing the challenge of having to replace/find new staff members. Therefore, a clear system has to be put in place to get the new staff members up to speed and ready for production.
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2020-11-1006 minThe Art of Management PodcastEp 35 - The Department of First ImpressionsHow important is the staff that is manning your front desk? EXTREMELY.
First impressions are crucial. Giving a bad first impression can lose you the confidence of your patients, and even cost you business. The first impressions you give your patient will set the tone for your future Dr-patient relationship and shows that you are professional and prepared. However, it is not difficult to give a good first impression every time by following a few simple guidelines.
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If you are ready...
2020-11-0311 minThe Art of Management PodcastEp 34 - Handling The "I Can't Afford It" ObjectionGetting the patient go ahead with the ideal care might be like pulling teeth (pun intended). Practitioners often find challenges when it comes to getting their patients to go ahead with the IDEAL TREATMENT they need. One of the most common things practitioners hear from their patients is "I can't afford it, It is too much". The Good news is there are simple strategies that you can implement during treatment presentation that will help you -as the practitioner- deliver the exceptional service you desire for your patients!
If you found value in today's episode please leave a rev...
2020-10-2711 minThe Art of Management PodcastEp 33 - Getting To Know Your New PatientsYour new patients are important. They came to you because they NEED you. Therefore, establishing a bond between you and your new patient is necessary to gain their trust and, in turn, reinforcing communication between both of you.
In this Episode, Janice Wheeler discusses the proper approach to breaking the ice and establishing communication and trust with your new patients by smoothing their transition to their new doctor (you).
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2020-10-2012 minThe Art of Management PodcastEp 32 - Bad Future Or Good FuturePretty much everyone experiences times or even days when things are NOT all right in their universe and the future can look bleak or even black. Business is not always smooth flowing and going in the right direction.
What separates the successful people from those who fail, however, is how we deal with issues and put things back on track. It has to do with CONFIDENCE in yourself to start with, and you can increase that by looking at all the RIGHT things you have done in your life. It’s a good little exercise to take a few...
2020-10-1313 minThe Art of Management PodcastEp 31 - How To Get More Patients Into Your PracticeBetween increased competition and insurers limiting coverage, many practices are looking for new and progressive techniques to maintain a steady flow of patients. But Patients have their pick of private practices. How do you make yours stand out to get more patients and increase revenue?
In this episode, Janice Wheeler, President of AMI, tackles surefire ways to increase the volume of patients coming in the door.
If you found value in today's episode please leave a review.
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2020-10-0612 minThe Art of Management PodcastEp 30 - Dealing With People in The Workplace Isn't Always EasyEver encountered someone who frustrates you so much that you feel like you want to pull your hair and just scream out loud? You're not alone.
Healthcare practices are filled with all kinds of different personalities, and while most of them are great, you can’t get along with everyone all the time. There are, however, ways to work around that.
In this episode Janice Wheeler goes over strategies to properly deal with people in a professional way.
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If you ar...
2020-09-2910 minThe Art of Management PodcastEp 29 - Are You Losing Your Profit Margin?As a practice owner, are you interested in increasing the profitability of your practice? If yes, you are in good company with almost all practitioners.
After 7 years of post-secondary education, on-going continuing educational courses, a major investment into starting or buying your practice, and a lot of sweat equity, you really DO deserve to have a profitable business, right?
So how can you increase your profitability?
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2020-09-2105 minThe Art of Management PodcastEp 28 - Building loyalty With Staff and PatientsYou can’t demand loyalty nor command it. You build it through caring about the other person and their welfare, and by standing by them no matter what. Honesty, trust and respect add up to loyalty.
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
Sign up for our FREE Practice Analysis here: https://amican.com/services/free-i...
2020-09-1513 minThe Art of Management PodcastEp 27 - Bosses Vs. Leaders - Which one are you?While a leader can be a boss, not every boss is a leader. Many practice owners have gotten very bogged down in the management of their practices by trying to be “the boss.” That word can even carry with it some negative connotations and an expectancy on the part of the staff that the boss is going to give them difficult orders or force them to do them.
However, “the boss” usually is just trying to run the business in a productive way as best they know how without any particular training. Too many movies portray the boss as a...
2020-09-0808 minThe Art of Management PodcastEp 26 - How to Deal With Negative Feedback and CriticismGetting negative feedback is never easy. But criticism is an inevitable part of life and in the office and you shouldn’t try to avoid it. Because, if you can learn to handle negative feedback effectively, it will be a crucial skill that will help you the healthcare professional spot areas that need improvement in your practice.
In this Episode, Janice Wheeler shares invaluable tips on how to correctly approach the issue.
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2020-09-0408 minThe Art of Management PodcastEp 25 - Vaccinate your Practice Against Covid-19In a weird way, Covid-19 has snuck into many practices, not the disease itself, but dis-ease about the disease. It is quite insidious how it has crept in and lodged itself in the body of many practices. The answer is to “vaccinate” your practice against it.
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
Sign up for our...
2020-09-0106 minThe Art of Management PodcastEp 24 - 3 Golden Rules to Communicate Better and Avoid ArgumentsAvoiding arguments in the workplace plays a pivotal role in maintaining work efficiency and staff's morale. An escalating disagreement can be devastating to the future of your healthcare practice.
Janice Wheeler, President of AMI shares 3 Golden Rules to Communicate better and Avoid unnecessary Arguments with your staff or your patients.
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage...
2020-08-2507 minThe Art of Management PodcastEp 23 - How To Have More Patience With your PatientsBeing Patient while dealing with your people is a skill that can be honed in order for you to deliver the exceptional patient experience patients/clients expect from you!
We know that patients come from different backgrounds with different emotional states and different expectations.
But there are situations that try even the most patient among us.
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful...
2020-08-1905 minThe Art of Management PodcastEp 22 - FIVE Seriously Good Hiring QuestionsThe interview and hiring process can be very disturbing, annoying, aggravating, frustrating … pick your favourite word. The complaints are often that there are no good candidates applying. While that may be true, it may just be that you are not putting out the right messages to attract seriously good people.
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare prac...
2020-08-1110 minThe Art of Management PodcastEp 21 - Update, Renovate or Move Your Healthcare Practice?When you own a clinic, there comes a time when you feel that you should be updating and renovating it. However, this can mean a major effort on your part. A full renovation will take a lot of time and money. You might as well consider moving to a new place altogether!
In this episode , Janice Wheeler - President of AMI - discusses some ideas that will help you make the best decision possible depending on your needs. and by doing so, turn this decision into more income!
If you found value in today's episode...
2020-08-0510 minThe Art of Management PodcastEp 20 - How To Deliver Exceptional Patient ExperienceNowadays, patient experience is more important than ever.
Low patient satisfaction scores can really affect your practice’s reputation and in turn, affect your income. Practices that are able to create exceptional patient experiences while delivering quality care will consistently win the loyalty and business of patients.
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice! Sign up for...
2020-07-2818 minThe Art of Management PodcastEp 19 - Internal Marketing (IMAGE! IMAGE! IMAGE!)Many practices, having been around for a while, get a sort of tired, unchanging look that patients actually subconsciously notice. Referrals by your existing patients can subtly suffer as a result.
There are many inexpensive ways to improve the look of your practice and you should continually look for ways to change it up and impress your patients.
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If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more...
2020-07-2109 minThe Art of Management PodcastEp 18 - How To Be Graceful Under PressureDisplaying grace under pressure is all about staying calm and mature in stressful or problematic situations. In this Episode Janice Wheeler gives some insight on how to practice grace while you are under pressure.
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
Sign up for our FREE Practice Analysis here: amican.com/services/free-in-depth-practice-analysis/
2020-07-1411 minThe Art of Management PodcastEP 17 - Marketing Tip: DIG DEEP!In these hard times, you (The practice owner) should be looking at ways to recall more patients back to your healthcare practice after the reopening.
Today Janice Wheeler -President of The Art of Management- shares her thoughts on something all practice owners should be focusing on right now.
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare...
2020-07-0704 min
The Art of Management PodcastEP 16 - What do you ultimately want for your practice?In the chaos of the pandemic and subsequent lockdowns it is important that you know where you're going and how to get there. Here are some steps and suggestions in this 12-minute video. Enjoy!
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
Sign up for our FREE Practice Analysis here: amican.co...
2020-05-2011 min
The Art of Management PodcastEp 15 - Keeping your Practice AliveAt this moment in time with mandatory shut-downs of most practices (except for emergencies), you can view this crisis as dangerous or you can view it as an opportunity.
The one thing you should not do is sit idle and put your head in the sand. Your practice is an alive thing and is created by you. You should take positive actions that give your existing patients confidence and certainty that the future is going to be better. Shift your focus to communicating to your patient base that "you are here to help."
2020-04-2305 min
The Art of Management PodcastEp 14 - Pandemic Survival Tool for Your PracticeEven in this very stressful and worrisome time, we must focus as much of our attention as possible on preparing for the return to normalcy. You have a patient or client base that are your peeps or your community, and it is extremely important for you to be an uplifting leader and trusted expert for them. Here are a couple of suggestions of how to use this time of lockdown to strengthen your patient base and bring back into the fold those who have fallen away. Your future will be in much better shape and your practice will recover a...
2020-04-1809 min
The Art of Management PodcastEp 13 - Side effects of covid-19 on your practiceYou may find when you reopen your practice after COVID-19 is over that there may be certain side effects on your practice and here are some ideas on how you can prevent that.
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
Sign up for our FREE Practice Analysis here: amican.com/services/free-in-depth-practice-analysis/
2020-03-2907 minThe Art of Management PodcastEp 12 - Good Boss, Bad BossHave you ever wondered how your staff view you as a Boss? There are so many shades between a bad boss and a super awesome boss!
You have to realize that it is you, the Executive/owner of your practice, that is going to set the bar on how well your staff perform and in turn, how your practice will do in the short and long run!
Be sure to check our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!
If you found value in...
2020-03-2411 minThe Art of Management PodcastEp 11 - How To Be More Successful In Your LifeSuccessful People have certain qualities that help them achieve their desired goals. Some of these qualities are forged habits, taking on opportunities and having drive and energy while doing everything they set their mind to do!
In this episode Janice Wheeler, the President of AMI shares her thoughts on how to be more successful in your practice as well as in your life.
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www...
2020-03-1711 minThe Art of Management PodcastEp 10 - Take control of your practiceHaving clear goals gives you (the practice owner) the motivating power necessary to successfully achieve these goals. You are responsible for the actions you take that get you closer to bettering the quality of your practice. In this episode, David goes over very helpful tips on how to have a more successful practice.
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage...
2020-03-1011 minThe Art of Management PodcastEp 9 - Patient Education (part 3)Educating your patients on what is best for their health - with regards to treatment options - is a sure-fire way for you (the practice owner) to have a growing and a steady stream of patients going through with the customized treatment plan you put for them in order to have ideal care delivered at your practice. (Part 3)
If you found value in today's episode please leave a review.
If you are ready to take your management skills to the next level, then check out our website at www.amican.com for...
2020-03-0212 minThe Art of Management PodcastEp 8 - Patient Education (Part 2)Educating your patients on what is best for their health - with regards to treatment options - is a sure-fire way for you (the practice owner) to have a growing and a steady stream of patients going through with the customized treatment plan you put for them in order to have ideal care delivered at your practice. (Part 2)
2020-02-2512 minThe Art of Management PodcastEp 7 - Patient Education (Part 1)Educating your patients on what is best for their health - with regards to treatment options - is a sure-fire way for you (the practice owner) to have a growing and a steady stream of patients going through with the customized treatment plan you put for them in order to have ideal care delivered at your practice.
2020-02-1812 minThe Art of Management PodcastEp 6 - How To Increase Patient ReferralsHaving an abundance of new patients calling in and walking through the front door on the regular is one of the keys to a flourishing practice. How do you do that without racking a heavy advertising budget? The answer is right inside your practice!
2020-02-1011 minThe Art of Management PodcastEp 5 - How to Increase Patient NumbersHaving an ever-growing active patient database is vital to the your healthcare practice.
In this episode our speaker Dave goes over KEY strategies to implement that will surely aid you in increasing your patient numbers.
2020-02-0411 minThe Art of Management PodcastEp 4 - Job DescriptionsStaff turn-over can be detrimental to your practice's stability.
This could be the result of an incomplete job description that led to hiring an under qualified or under-performing employee that doesn't have a good idea about the scope of tasks he\she is expected to perform in the job.
2020-01-3008 minThe Art of Management PodcastEp 3 - A Calm Working EnvironmentWhat is the best attitude to have in dealing with setbacks caused by staff members? Making sure the mistakes are dealt with and not repeated while preserving your employees morale is integral to the success of your practice.
2020-01-2911 minThe Art of Management PodcastEp 2 - The Ideal EmployeeHow to be a model employee in a healthcare practice? Your employer has hired you to help him or her deliver perfect service to each patient. You have two critics - your boss and the patients. How do you become a top notch team member appreciated by one and all?
2020-01-2909 min
The Art of Management PodcastEp 1 - Formulating a Winning TeamWhat are the elements necessary to have a winning team in your practice?
Hiring may have been done well but how is the coaching of them?
Want a dream team? Here are the tips to achieve greater success. From practice goals, to written policy for the practice, etc.
2020-01-2810 min