Shows
The ActionCOACH PodcastWhy your business growth is failing (and how to fix it)Business Growth Isn't About Sales, It's About Empathy | Jason and Nicola Threadgold Funeral Directors Interview Most businesses say their service is what sets them apart. Very few get publicly recognised for it. Jason and Nicola Threadgold did, in an industry where trust is hard to earn and every family arrives at the worst moment of their lives. In this episode of the Business Growth Podcast, powered by ActionCOACH UK, the husband-and-wife funeral directors explain how they grew from one funeral home to five in 12 years, built a team of 30 and won a customer service award. Their...
2026-10-1546 min
Just Talk FuneralsUncovering a Life: How Celebrants Extract Meaning, Humour, and HealingIn this episode, Jason and Nichola Threadgold sit down with local Lincolnshire celebrants William and Jenny to discuss the evolving role of celebrancy in modern funeral services.Both coming from vastly different career backgrounds - Jenny as an English teacher and William as a marine construction manager in Abu Dhabi - they describe their shared transition into celebrancy as a deeply fulfilling, humbling career pivot.They explain that unlike rigid Victorian protocols or strictly non-religious humanist services, a independent celebrant works flexibly to deliver whatever a family requests, whether that means incorporating the Lord's Prayer...
2026-10-131h 05Just Talk FuneralsSpot Checks, Transparency, and Care: Why the Funeral Industry Code Really MattersIn this episode, Jason and Nichola Threadgold examine the UK Funeral Director Code established by the National Association of Funeral Directors (NAFD), their voluntary governing body.They explain how membership represents an active commitment to uphold strict professional standards, submit to random site inspections, and adhere to an enforceable code of conduct.Jason and Nichola outline the code's evolution over the years and break down its core principles, emphasising that every deceased person deserves absolute dignity regardless of background, age, or financial status.Jason details the crucial, non-negotiable identification protocols performed during community t...
2026-10-1341 minJust Talk FuneralsMusic, Media, and Memory: The Power of Visual Tributes with Antonia and KatieIn this episode, Jason and Nichola Threadgold explore the digital transformation of the funeral sector with guests Antonia Wilmot (Brand Ambassador) and Katie Benson (Business Development) from Obitus, which provides specialised audio-visual technology, live streaming, and bespoke tribute creation.Antonia reflects on the firm’s massive ten-year expansion from five employees to nearly 190, noting how the COVID-19 pandemic accelerated public awareness of streaming options and transformed digital engagement from a rare extra into a standard expectation for remote mourners.The panel discuss how modern tech has replaced physical CDs and organists with a digital library ex...
2026-10-1346 minJust Talk FuneralsThe Threadgold Funerals Step-by-Step Guide to the Cremation JourneyIn this episode, Jason and Nichola Threadgold walk listeners through the step-by-step process of what occurs at a crematorium, aiming to dispel common public anxieties and myths.They begin with the cortege’s arrival, detailing the strict initial identification checks where a crematorium technician verifies the coffin nameplate against official legal documentation before any service begins. Jason and Nichola explain the ceremonial options inside the chapel, contrasting traditional catafalque placements with placing the coffin on a central bier closer to mourners. They also share the respectful protocol of bearer teams, including their formal bow before seating the co...
2026-10-1350 minJust Talk FuneralsDemystifying Prepaid Funeral PlansIn this episode, Jason and Nichola Threadgold explore prepaid funeral plans alongside guest Gary Hickman, Business Relationship Manager from Ecclesiastical Planning Services (EPS).Gary breaks down the three core components of a plan:- Guaranteed funeral director fees- Contributions toward third-party disbursements (such as crematorium or celebrant fees)- Initial provider administration feeThe discussion looks at regulatory changes over the years, reducing active providers from roughly 100 down to 23.The panel provides key reassurance regarding consumer flexibility, confirming that clients can cancel, top up, or transfer plans to another accredited director if they relocate. They highlight the profound emotional and...
2026-09-081h 01Just Talk FuneralsWhat Really Happens Behind Funeral Home DoorsIn this episode, Jason and Nichola pull back the curtain on the complex operational structure of their independent firm, detailing the 31 team members who carry out specialised roles behind the scenes.They deconstruct the widespread misconception that a funeral director acts as a single operator handling every task, revealing instead that a single service requires seamless coordination across 15 to 20 distinct internal and external professionals.The couple detail the intense, high-pressure reality of managing 20 to 30 active family cases per director at any given time, navigating a continuous stream of unexpected curveballs alongside external suppliers, florists, printers...
2026-09-0853 minJust Talk FuneralsDeath and Disease: Navigating hard financial questionsJason and Nichola are joined by protection advisor Rob Brookes, director of the firm Death and Disease.Transitioning from a background in traditional mortgage advising, Rob explains how he shifted his entire professional focus toward securing bespoke life, critical illness, and income protection insurance for families and small business owners.He addresses the psychological barriers that prevent people from discussing serious illness or sudden death, revealing that rebranding his firm to Death and Disease actually served as an empowering catalyst that gave clients permission to confront these difficult subjects openly.The conversation highlights the...
2026-09-0851 minJust Talk FuneralsAcross the Pond: What we learnt in New YorkJason and Nichola share their experience visiting New York to explore how funeral services, legislative regulations, and cultural practices operate across the Atlantic.They spent time at Guttermans, a century-old independent firm catering predominantly to the Jewish faith across five locations in New York and Florida, carrying out roughly 2,000 funerals annually.They discuss striking differences in daily operations, such as American firms hiring limousines per service rather than keeping their own fleets, and the strict local regulatory bodies - like the Federal Trade Commission - that enforce massive monetary fines if walk-in clients are not...
2026-09-0847 minJust Talk FuneralsDemystifying Prepaid Funeral PlansIn this episode, Jason and Nichola Threadgold explore prepaid funeral plans alongside guest Gary Hickman, Business Relationship Manager from Ecclesiastical Planning Services (EPS).Gary breaks down the three core components of a plan:Guaranteed funeral director feesContributions toward third-party disbursements (such as crematorium or celebrant fees)Initial provider administration feeThe discussion looks at regulatory changes over the years, reducing active providers from roughly 100 down to 23.The panel provides key reassurance regarding consumer flexibility, confirming that clients can cancel, top up, or transfer plans to another accredited director if they...
2026-08-211h 01Just Talk FuneralsBreaking the Silence: Why We Avoid Discussing Death and How to Change ItIn this episode, Jason and Nichola Threadgold confront the global taboo surrounding death, exploring why a topic that impacts every single person remains one of the most widely avoided subjects in the world.They address the common, deep-seated anxieties that keep families silent, specifically targeting the superstitious myth that merely discussing a funeral will somehow cause a person's death to happen sooner.Jason and Nichola emphasise that avoiding these conversations does not alter reality; it simply forces grieving families into stressful guesswork when trying to arrange a meaningful farewell without knowing their loved one's true...
2026-08-1122 minJust Talk FuneralsBeyond the Black Suit: The Evolution and Etiquette of Funeral AttireIn this episode, Jason and Nichola Threadgold explore the deep-seated history, symbolic meaning, and modern cultural shifts surrounding funeral attire. They track the historical prominence of black mourning dress back to the Victorian era—notably popularised by Queen Victoria following the death of Prince Albert—explaining how full black attire historically acted as a public signal that a widow was in mourning and emotionally unavailable.They contrast this history with today's landscape, noting that whilst independent firms across the country are introducing darker alternative tones like navy or silver, traditional black remains a dominant landmark of consistency, prof...
2026-08-1138 minJust Talk FuneralsTurning the Tables: The 12-Year Threadgold JourneyIn this special episode, the tables are turned as Jason and Nichola Threadgold become the podcast guests, with their long standard business coach John McHale taking the reigns as host.They reflect on their 2014 launch, revealing how they identified an underserved gap in the local market and backed themselves by pulling together personal savings and selling Nichola's car to cross the start line. Spurred on by a memorable piece of wedding-day advice from Nichola’s father to "stop messing around and get moving," the duo blew the industry first-year average of 28 funerals completely out of the water by...
2026-08-1140 minJust Talk FuneralsDebunking Common Myths About Death and FuneralsIn this episode, Jason and Nichola Threadgold separate fact from fiction as they dismantle several persistent myths and ancient superstitions surrounding death, grieving, and the funeral industry.They firmly reject the stereotype that funeral directors are perpetually sombre and sad, explaining that whilst strict formality and serious structural protocols are vital during a service, their primary core purpose is to help communities celebrate life with lightness and warmth.Jason reflects on how his decades of operational experience have reshaped his perspective on life, allowing him to navigate emotionally heavy circumstances with balanced, straightforward candour.
2026-08-1139 minJust Talk FuneralsThe Power of Saying GoodbyeIn this poignant episode, Jason and Nichola Threadgold delve into the profound emotional weight of saying goodbye, highlighting how heavily the presence or absence of a final farewell shapes the grieving process.The conversation covers the deep trauma of sudden deaths, such as road traffic collisions, where the lack of a final goodbye frequently breeds intense, unresolved feelings of guilt and anger. Jason emphasises that funeral professionals must offer families deep empathy rather than objective sympathy, recognising that every scenario is uniquely complicated by what was - or wasn't - said before the separation. They also examine the long-term...
2026-07-1426 minJust Talk FuneralsGoing "Backstage" - Demystifying Mortuary Work with LaurenIn this episode, Nichola and Jason Threadgold are joined by team member Lauren Mort, who opens up about her deeply personal transition from a trainee funeral director to a vital specialist in the mortuary department.Driven by a raw childhood experience where a close friend was poorly presented in the chapel of rest, Lauren explains how that initial disappointment spurred her lifelong mission to ensure other families receive a superior standard of visual closure. She discusses the initial emotional hurdle of shifting roles, moving past a false sense of failure to embrace a hidden environment where her meticulous attention...
2026-07-1425 minJust Talk FuneralsThe Varied Paths of Grief: Why No Two Grieving Journeys Look the SameIn this episode, Jason and Nichola Threadgold examine the diverse and highly individualised ways people process grief, highlighting that no two reactions are ever the same.They discuss the common tendency for certain family members to throw themselves "hell for leather" into the practical arrangements of a funeral service as a mechanical coping strategy, warning that suppressing emotion in this manner often creates a snowball effect that resurfaces intensely later on. The conversation contrasts the raw relief of open crying with the quiet, internalised, and often angry grief frequently observed in traumatic situations, such as the sudden loss of...
2026-07-1431 minJust Talk FuneralsUnpacking the Red Flags and Lessons from the Gosport caseIn this highly sensitive episode, Jason and Nichola Threadgold issue a trigger warning before covering the shocking recent court case involving a funeral director's extreme misconduct in the Gosport area.Based on confirmed court facts from early 2026, the discussion highlights how a local firm left 46 deceased individuals completely unrefrigerated between mid-2022 and late 2023 due to severe financial distress, unpaid utilities, and a total collapse of operational cash flow. Jason and Nichola express their absolute disgust at the leniency of the initial sentences, backing the affected families' ongoing push for an official judicial review.The duo uses this horrific breach...
2026-07-1425 minJust Talk FuneralsPassing Away Abroad: Navigating International RepatriationIn this episode, Jason and Nichola Threadgold break down the overwhelming process of what happens when a British citizen passes away in a foreign country.They address the intense isolation families feel when dealing with sudden loss overseas, emphasising that the vital first steps are to touch base with the local British Consulate or Embassy and to contact the travel insurance company.Jason strongly advocates for comprehensive travel insurance, explaining that air freight costs alone can quickly climb from several thousand to tens of thousands of pounds depending on long-haul distances.The discussion...
2026-06-0930 minJust Talk FuneralsQuestions You’re Afraid to Ask a Funeral DirectorIn this episode, Jason and Nichola Threadgold tackle the sensitive, taboo, and practical questions that families are often hesitant to ask.They break down the immediate protocols following a death, explaining how the process varies depending on whether a loved one passes away in a hospital, a care home, a hospice, or at home.Jason clarifies the steps taken during sudden community deaths, including how the police and ambulance services interact to preserve evidence before natural causes are verified.The duo pulls back the curtain on the transfer process, explaining the equipment used...
2026-06-0941 minJust Talk FuneralsTop Hats and Canes: Why Funeral Traditions Still MatterIn this episode, Jason and Nichola Threadgold examine the evolving balance between Victorian traditions and modern-day expectations in the funeral industry.Reflecting on his 32 years of experience, Jason explains how the profession has shifted from rigid, village-undertaker structures into a deeply human, conversational, and approachable service that prioritises family autonomy over rigid protocol.They highlight how symbols like the top hat, cane, and formal paging serve as critical landmarks of respect and identification for grieving congregations.They also discuss the historical origins of certain customs - such as placing pennies on eyes to...
2026-06-0937 minJust Talk FuneralsLiving Well Until the End: Demystifying Hospice Care with Helen from Lindsey LodgeIn this episode, Nichola Threadgold is joined by co-host Suzanne Moutrey and special guest Helen Turner, Director of Care and Governance at Lindsey Lodge Hospice in Scunthorpe.Helen addresses the widespread anxieties and "doom and gloom" myths surrounding hospice care, clarifying that palliative medicine is not solely about the final days of life. Instead, it focuses on helping individuals with life-limiting conditions—such as heart failure, neurological disorders, and cancer—manage their symptoms holistically so they can live as fully, independently, and joyfully as possible.They discuss the profound differences between rigid, reactive acute hospital care...
2026-06-0948 minJust Talk FuneralsMore Than Just Stone: Navigating the World of Headstones and InscriptionsIn this episode, Nichola is joined by guest co-host Suzanne Moutrey, who is part of the Threadgold team, and special guest Reece Brownson from SP Memorials to explore the intricate world of memorial masonry.Reece shares his journey from a summer job at 15 to becoming an expert in the craft, explaining how a memorial serves as the "final act" of care for a loved one.The conversation covers the fascinating balance between traditional hand-carved craftsmanship and modern technology. From the sustainability of Indian granite to the strict regulations of churchyards versus cemeteries, Reece demystifies the...
2026-05-121h 01Just Talk FuneralsPandemic Funerals: Has the COVID-19 Era Caused Lasting Damage?In this emotional episode, Jason and Nichola reflect on a recent report regarding the long-term impact of pandemic-era funeral restrictions. They discuss the "palpable anger" and complex grief still felt by families who were denied the chance to say goodbye properly, often due to inconsistent and confusing rules.Jason and Nichola share their own frustrations from the front lines, revealing how they eventually had to create their own "rules of care" to stay true to their values of dignity and compassion.The duo explores the "moral distress" felt by funeral professionals who were forced to...
2026-05-1246 minJust Talk FuneralsWhat is a Wake? Unpicking the Myths and History of Funeral TraditionsIn this episode, Jason and Nichola dive into the history and common misconceptions surrounding the "funeral wake."They explore the literal origins of the term - derived from the practice of staying awake to keep vigil over the deceased - and how this ancient tradition of "watching guard" has evolved into the social gatherings we recognise today.They reflect on how the storytelling that once happened around an open coffin in the family home has now moved into the funeral service itself and the post-ceremony reception.The conversation also touches on the diverse...
2026-05-1228 minJust Talk FuneralsThe Unseen Role of a Funeral Director: Going Above and Beyond the ServiceNichola and Jason pull back the curtain on the "invisible" work that defines a truly dedicated funeral director. Sparked by a viral Facebook post where Jason helped a grieving widow navigate the minefield of car insurance, the duo discuss why their role often involves being a mediator, a logistical "fixer," and a 24/7 listening ear.Jason reflects on how his upbringing in Scunthorpe shaped his approach, emphasising that a good funeral director is there to absorb a family’s stress, guilt, and panic so they don’t have to carry it alone.The conversation dives into the...
2026-05-1233 minJust Talk FuneralsResomation: Is Water Cremation the Future of Funerals?In this episode, Jason and Nichola Threadgold explore the emerging process of resomation, often referred to as "water cremation" or alkaline hydrolysis.While not yet widely available in the UK, the duo discusses how this pressurised, water-based process offers a flameless alternative to traditional cremation. They break down the science behind it—from the alkaline solution used to speed up natural decomposition to the pure white, ash-like powder that is returned to the family at the end.The conversation dives into the potential benefits and hurdles of bringing resomation to the mainstream. Jason and Nichola weigh the environmental advantages, su...
2026-04-1422 minJust Talk FuneralsFrom Grenadier Guard to Funeral Celebrant: A Life of Service with Graham WallaceIn this episode, Jason and Nichola welcome a long-time friend and colleague, funeral celebrant Graham Wallace, who has worked alongside them for over eleven years.Graham shares his remarkable journey into the profession, which began in an unexpected way—watching Winston Churchill's funeral as an eight-year-old. This fascination eventually led him to a ten-year career in the Grenadier Guards before he transitioned into the funeral industry, bringing a unique perspective shaped by both military discipline and decades of experience in funeral directing.He recounts memorable moments from his career, from carrying a cooked pig through a high street for a...
2026-04-1441 minJust Talk FuneralsWhat Next? Navigating the Options for Cremated RemainsIn this episode of Just Talk Funerals, Jason and Nichola address one of the most common questions families face after a service: "What do we do now?"Focusing on the journey of cremated remains, they discuss the overwhelming nature of this decision and emphasise that there is no legal timeframe or "right way" to proceed. They explore the various ways people choose to keep their loved ones close, from traditional urns and caskets to unique, discreet ornaments that blend seamlessly into the home.The conversation dives deep into the options for scattering and burying ashes, covering everything from private...
2026-04-1437 minJust Talk FuneralsFrom Frank Sinatra to Ed Sheeran: Personalising Your Final FarewellIn this episode, Jason and Nichola dive deep into the powerful role of music in UK funerals. They count down the current top 10 most popular funeral songs—from traditional hymns like "Abide With Me" to modern favorites like Ed Sheeran’s "Supermarket Flowers"—and discuss why these tracks resonate so deeply across generations.They also explore the "emotional permission" music gives us to cry, smile, or reflect, and share stories of unique and humorous choices—including a perfectly timed Countdown theme exit. Whether it’s live soloists, recorded family tributes, or the debate between silence and sound, this episode is an insi...
2026-04-1428 minJust Talk FuneralsOur Membership with the National Association of Green Funeral DirectorsIn this episode, Nichola and Jason talk about their membership with the National Association of Green Funeral Directors and what it means for the way they support families.They discuss the growing interest in environmentally conscious funerals, what green funeral practices involve, and how funeral directors can help families make more sustainable choices when arranging a farewell.Nichola and Jason also explain the standards and principles promoted by the association, and how membership reflects a commitment to transparency, responsible practices, and offering families meaningful options if they wish to reduce the environmental impact of a...
2026-03-1031 minJust Talk FuneralsThe Role of PallbearersIn this episode, Nichola and Jason talk about the important role of pallbearers in a funeral service and the care and respect involved in carrying a loved one’s coffin.They explain who pallbearers are, the role they play during the funeral, and how funeral teams ensure everything is carried out with dignity and professionalism. The conversation also explores how some families choose to bear the coffin themselves, and why this can be a deeply meaningful way to take part in the farewell of someone they love.Nichola and Jason discuss how funeral directors guide fam...
2026-03-1031 minJust Talk FuneralsUnderstanding Baby Loss and Non-Viable Foetal DeathIn this sensitive episode, Nichola and Jason talk about the difficult subject of baby loss and non-viable foetal death, and how families can be supported during one of the most heartbreaking experiences imaginable.They discuss the terminology that is sometimes used in hospitals and funeral services, what these terms mean in practice, and how funeral directors work with hospitals, midwives, and families.The conversation also explores the choices available to parents when arranging a farewell, as well as the importance of compassion, understanding, and gentle guidance during such an emotional time.A thoughtful...
2026-03-1034 minJust Talk FuneralsThe Meaning Behind Funeral Flowers with Caroline from The Flower TheatreIn this episode, Nichola and Jason are joined by Caroline from The Flower Theatre, who shares her experience as a florist working closely with funeral directors to create meaningful floral tributes for families.They discuss how Caroline began her career in floristry and what makes funeral flowers different from other arrangements, such as weddings or events. The conversation explores how florists and funeral directors work together behind the scenes to support families and help ease some of the pressure during funeral arrangements.Caroline also talks about the importance and symbolism of funeral flowers, how arrangements...
2026-03-1043 minJust Talk FuneralsWorking Together – Compassionate Care with Marjara Care GroupIn this episode, we sit down with Sam and Zuzanna from Marjara Care Group to discuss the vital role care providers and funeral professionals play in supporting families through end-of-life journeys.We explore Marjara’s person-centred approach to residential, dementia, and respite care, and how their values of dignity, empathy, and family-first support closely align with ours at Jason Threadgold Funeral Director and Jason Threadgold Memorials.The conversation highlights how seamless collaboration between care teams and funeral directors ensures calm, respectful transitions, clear communication, and continued support for families during difficult times.We also...
2026-02-1042 minJust Talk FuneralsJewellery & Keepsakes – Holding Memories CloseIn this episode, Nichola and Jason explore the growing role of memorial jewellery and keepsakes in modern bereavement care.We discuss the different types of keepsakes families are choosing today — from fingerprint and handprint pieces to ashes jewellery and bespoke designs — and why these tangible connections can bring such deep comfort.The conversation also covers how items are carefully created, handled with respect, and personalised to reflect each loved one’s unique story.We reflect on the emotional impact keepsakes can have, especially for children and younger family members, and how memorial jewellery contin...
2026-02-1032 minJust Talk FuneralsLife After Death – A Conversation on Grief, Hope & HealingIn this thoughtful and compassionate discussion, Nichola and Jason explore what “life after death” really means — emotionally, practically, and spiritually.We talk about the early days of grief, the practical steps families face after a loss, and how beliefs and personal values shape the way we navigate bereavement. The episode also reflects on continuing bonds with loved ones, supporting children through loss, and how healing gently unfolds over time.With honesty and sensitivity, we discuss how grief has no timeline — and how, even after profound loss, it’s possible to find meaning, connection, and a new sense...
2026-02-1036 minJust Talk FuneralsIntroducing Our New Service Chapel at Simpson’s CornerIn this episode, Jason and Nichola from Jason Threadgold Funeral Director introduce their brand-new Service Chapel at Simpson’s Corner.We share the inspiration behind creating a dedicated local chapel, how it offers families greater choice and flexibility, and what makes this space a more personal alternative to traditional crematorium services.From intimate gatherings to fully personalised celebrations of life, we discuss the facilities, features, and vision behind this important new addition to our community.Join us as we explain how this chapel reflects our commitment to compassionate, family-focused care — and what we hope f...
2026-02-1039 minJust Talk FuneralsReflecting on the Fuller InquiryIn this episode, we discuss the Fuller Inquiry — a difficult but vital subject for the funeral profession and for families across the UK. Following the horrific crimes of David Fuller, the Inquiry examined how such acts went undetected and what must change to ensure they can never happen again.What We Cover:A clear overview of the Inquiry’s findings and the gaps it exposed in regulation, security, and oversightWhy national standards, licensing, and statutory regulation matter for trust and accountabilityThe actions we’ve taken within our own funeral homes, including strengthened security, enhanced training, digital tracki...
2026-01-1331 minJust Talk FuneralsServing with HeartIn this episode, we sit down with George, who joined JTF as a trainee funeral director and now plays an important role on our senior management team. We explore his journey, the culture he helps nurture within the business, and the heart that guides his work with families.What We Cover:George’s background and what drew him to JTFMemorable moments from his journey over the past three yearsWhat “culture” means within JTF and how it shapes the care families receiveThe human side of being a funeral director — compassion, responsibility, and staying groundedTeamwork, mentorship, and the qualitie...
2026-01-1343 minJust Talk FuneralsA Day in the Life: What Does a Funeral Director Do?In this episode, we take listeners behind the scenes to explore what really happens on the day of a funeral. Jason walks us through a typical day — from early-morning preparations to supporting families through the service itself.What We Cover:How a funeral director’s day begins: early starts, detailed checks, and quiet preparationTeam briefings, roles, and the care taken to ensure everything is dignified and coordinatedThe emotional weight and responsibility of leading the cortegeWhat happens during the service: guiding families, supporting officiants, and managing timingsThe work that continues after the service and the reflections that foll...
2026-01-1331 minJust Talk FuneralsGiving Back: Compassion Beyond the FuneralIn this episode, we’re talking about something at the heart of our work at JTF — giving back to our community. We reflect on why supporting local organisations matters so much to us, how donations in memory make a real difference, and the meaningful connections that come from caring for families both during and beyond the funeral.What We Cover:Why giving back is a natural part of the work we doThe local charities, groups, and community projects we’re proud to supportHow donations in memory can continue a loved one’s legacyThe human impact of kindness...
2026-01-1332 minJust Talk FuneralsThe People Behind the Funeral ServiceIn this episode, Nichola and Jason shine a light on the remarkable people who work within funeral homes — both the forward-facing staff families meet every day and the dedicated teams working quietly behind the scenes.They discuss the wide range of roles involved, from funeral directors and arrangers to bearers, mortuary teams, administrators, drivers, and support staff. Each plays a vital part in ensuring every family receives compassionate care and every loved one is treated with dignity.Jason and Nichola also talk about the qualities that make funeral service professionals so unique — empathy, resilience, discretion, and...
2025-12-0931 minJust Talk FuneralsWhat Happens When a Loved One Comes Into Our CareIn this episode, Jason and Nichola talk openly about what happens behind the scenes when someone who has passed away is brought into their care. They gently walk listeners through each step of the process, explaining how dignity, respect, and compassion guide everything they do.From the moment of transfer to the careful preparations that follow, they share how the team ensures families can trust that their loved one is being looked after with the utmost professionalism. They also discuss how important clear communication is during such a difficult time, and how these early steps can bring...
2025-12-0934 minJust Talk FuneralsUnderstanding the Grief Cycle with Nichola & JasonIn this episode, Nichola and Jason sit down for an open and honest conversation about the grief cycle and the many ways people experience loss. They explore how grief isn’t linear, how emotions can shift unexpectedly, and why everyone’s journey looks and feels different.They also discuss how families navigate the practical side of the funeral system during such an emotional time, and share insights from their own experience supporting people through bereavement.A thoughtful, compassionate discussion that helps listeners feel understood, supported, and reminded that there’s no “right” way to grieve.
2025-12-0935 minJust Talk FuneralsPet Funerals & Cremation with All Pets at PeaceIn this episode, Nichola chats with Rachel and Peter from All Pets at Peace, a dedicated pet crematorium offering compassionate aftercare for animals of all kinds. Together, they discuss how pet cremation works, the importance of dignity and transparency, and the options families have when saying goodbye to a beloved companion.They also explore memorial ideas, the emotional impact of pet loss, and why supporting grieving owners — including children — matters just as much as with any other family member.A warm, informative conversation for anyone who loves their pets like family.
2025-12-0941 minJust Talk FuneralsMedia & Technology at FuneralsIn this episode, we’re exploring how media and technology are transforming the way we say goodbye. From live-streamed services and digital music systems to personalised video tributes and online memorial pages — technology is becoming a big part of modern funerals. But does it make the farewell more meaningful, or risk turning it into too much of a production?We’ll start by looking at what’s available locally across crematoria in North and North East Lincolnshire, including systems like Obitus and Wesley Media, which provide digital music, slideshow tributes, and service recordings. We’ll talk about how famili...
2025-11-1137 minJust Talk FuneralsFunerals, Estates & Legal MattersIn this episode, we’re exploring the legal side of death — what really happens when someone passes away. From arranging the funeral to dealing with estates, wills, and probate, we’ll be joined by our guest Laura King to guide us through the practical steps families face, and the common pitfalls to avoid.We’ll start with funeral arrangements — who actually has the legal right to decide what happens, especially when family members disagree. We’ll look at pre-paid funeral plans, what protection they offer, and how they fit into the wider estate.Then, we’ll move on to...
2025-11-1132 minJust Talk FuneralsSimple Cremation in North & North East LincolnshireWelcome to Just Talk Funeral, the podcast where we have open, honest conversations about funerals, bereavement, and the choices families face today.In this episode, we’re looking closely at what’s known as a Simple Cremation — an increasingly popular option for families who want a short, dignified farewell without the full cost or length of a traditional funeral.Across North and North East Lincolnshire, a Simple Cremation typically includes a 10-minute chapel service, a holding image, and one piece of entry and exit music. It’s designed to be straightforward, affordable, and respectful — but without th...
2025-11-1118 minJust Talk FuneralsHelping with Funeral Costs in the UKIn this episode, we’re tackling an important — and often difficult — topic: the rising cost of funerals. According to Sun Life’s 2025 Cost of Dying Report, the average cost of dying has reached nearly £9,800, with a typical funeral alone costing between £4,000 and £5,000. For many families, that’s an enormous financial burden at an already emotional time.We’ll be asking the key questions: Why are funerals becoming so expensive? What help is actually available for those who are struggling? And how can families plan a meaningful farewell without losing dignity or compassion?We’ll look at the Funeral Ex...
2025-11-1132 minJust Talk FuneralsCremated Remains: Care, Process & Final Resting PlacesIn this episode, Nichola and Jason talk openly about cremated remains — often referred to as ashes — and explain what happens immediately after a cremation.They guide listeners through the full process: from how ashes are received back into care, carefully checked, signed for, and logged, to how they are stored safely and respectfully until families decide on their final resting place. Jason and Nichola highlight the importance of accurate identification and record keeping, especially as procedures have become more stringent following national events in recent years.The conversation also explores common questions families ask — who can ta...
2025-10-0726 minJust Talk FuneralsCrafting Tradition: The Story Behind J.C. Walwyn Coffin ManufacturersIn this episode, Nichola and Jason sit down with Steve Walwyn of J.C. Walwyn Coffin Manufacturers to discuss the remarkable family story behind one of the UK’s respected coffin makers.Steve shares the history of the company — from its humble beginnings to its growth into a trusted name within the funeral profession. Together, they explore the craftsmanship, care, and innovation that go into coffin manufacturing and how materials, techniques, and customer needs have evolved over the years.From traditional wooden coffins to modern, eco-friendly designs, Steve explains how the industry has adapted to refl...
2025-10-0747 minJust Talk FuneralsPlanning Ahead: Funeral Plans & Ecclesiastical Services ExplainedIn this episode, Nichola and Jason talk openly and compassionately about the importance of planning ahead with a funeral plan. Thoughtful preparation not only ensures your wishes are honoured but also brings peace of mind to both you and your loved ones.They explore what a funeral plan includes — from funeral fees, flowers, and catering to allowances for memorials and grave purchases — and explain what can and cannot be covered. Together, they walk through the practical steps of arranging a plan, sitting down with a qualified advisor, and personalising every detail.Nichola and Jason also disc...
2025-10-0720 minJust Talk FuneralsA Peaceful Place for Remembrance: Our New Memorial ShowroomIn this heartfelt episode, Nichola and Jason talk openly about their brand-new memorial showroom — a beautifully designed, tranquil space created to give families time and peace when choosing a lasting tribute for their loved one.They discuss why the process of selecting a memorial should be separate from the funeral home, offering families a more reflective and comfortable environment to explore options, ask questions, and make decisions at their own pace.Nichola and Jason also delve into the technology behind modern memorials — from innovative engraving and 3D design tools to QR code memorials and digital reme...
2025-10-0726 minJust Talk FuneralsMinisters and CelebrantsIn this episode, we talk about the people who lead funerals — ministers, celebrants, and others who guide families through the service. Choosing the right person can make all the difference to how meaningful and personal a farewell feels.What You’ll Hear in This Episode:- Traditional religious ministers – the role of priests, vicars, and other faith leaders in conducting funerals.- Civil celebrants – how they balance dignity and structure without a religiousframework.- Humanist celebrants – focusing entirely on the life and values of the person who has died, without prayers or hymns.- Independent celebrants – blending elements of religion, sp...
2025-09-0927 minJust Talk FuneralsDirect CremationIn this episode, we explore one of the fastest-growing choices in modern funerals: direct cremation.This simple and often more affordable option involves a cremation without a funeral service, ceremony, or mourners present. But what does that really mean for families, and why are more people choosing it?What You’ll Hear in This Episode:- What a direct cremation is – sometimes called an “unattended cremation” – and how it works step by step.- Why it’s becoming more popular – from rising funeral costs and changing attitudes toward tradition, to the influence of the pandemic.- Costs explained – how direct cremation...
2025-09-0930 minJust Talk FuneralsPenny PringleIn this special episode, Jason and Nichola sit down with Penny Pringle, a licensed lay reader for the Church of England serving the parishes of Burton-upon-Stather and surrounding areas in North Lincolnshire.Penny shares her personal journey into the Church, what inspired her to become a lay reader, and how her faith continues to guide her in serving families at some of the most difficult times of their lives.What You’ll Hear in This Episode:- Penny’s story – how she was called into the Church and her path to becoming a licensed lay reader.- Her role in the...
2025-09-0931 minJust Talk FuneralsFuneral CarsIn this episode, we dive into the fascinating world of funeral cars — also known as hearses, limousines, removal vehicles, and more.From their dignified history as horse-drawn carriages to today’s wide range of options, funeral cars remain one of the most symbolic and recognisable parts of a funeral procession.But how much do we really know about them?What You’ll Hear in This Episode:- The history of funeral cars – from horse-drawn hearses of the 17th century to the modern-day luxury vehicles we see today.- Types of funeral cars – including traditional glass-sided hearses, family limousines, and alternativ...
2025-09-0930 minJust Talk FuneralsEverything You’ve Wanted to Ask a Funeral DirectorIn this episode, Nichola and Jason answer the questions people often hesitate to ask—but really want to know. From funeral costs and legal requirements to emotional support and behind-the-scenes insights, Nichola and Jason offer clear, compassionate guidance drawn from decades of experience.Whether you're planning ahead, navigating a recent loss, or simply curious about how the funeral profession works in the UK, this episode is packed with practical advice and heartfelt reflections.💡 Topics Covered:Funeral Costs & Planning- Average funeral costs in the UK- Burial vs. cremation: cost and process- Budget-friendly funeral options- The rise of direct crema...
2025-08-1232 minJust Talk FuneralsOne Team, One Family: The Heart of Jason Threadgold Funeral DirectorIn this episode, we take you behind the scenes of Jason Threadgold Funeral Director - not to talk about funerals, but to talk about the people. Nichola and Jason open up about the culture that defines the business, the relationships that make it work, and the sense of unity that turns colleagues into family.From the driver/bearers to the core staff, every member of the team plays a vital role in supporting grieving families with dignity and care. Nichola shares how these roles interact, how trust and respect are built, and why the atmosphere within the team is...
2025-08-1221 minJust Talk FuneralsThe Heart Behind the Business: A Personal ConversationIn this deeply personal and inspiring episode, Jason Threadgold sits down with someone who’s been by his side through life, love, and the building of a respected funeral business—his wife and business partner. With warmth and honesty, she shares her journey from past professions to her current role in the funeral industry, offering a unique perspective shaped by compassion, resilience, and a deep commitment to community.This isn’t just a story about business—it’s about partnership, purpose, and the quiet strength that supports grieving families every day. Together, Jason and his wife reflect on the emotional...
2025-08-1223 minJust Talk FuneralsGrace, Grief & Getting to Know JasonHow could we possibly launch a new podcast without first sitting down with Jason Threadgold himself.With over 30 years in the funeral profession, Jason brings a rare blend of compassion, humility, and quiet strength to a subject many shy away from: death.In this heartfelt and candid conversation, Jason opens up about his journey into the funeral industry, the moments that shaped him, and the stories that have stayed with him. We ask personal questions—ones he didn’t see coming—and explore the emotional toll of his work, his role in the community, and what life looks like outsid...
2025-08-1223 min2025-07-1700 min