Shows
Masters of InfluenceHere's why smart people so consistently lose arguments to dumb people.Why do climate scientists lose debates to coal lobbyists? Why do epidemiologists lose to anti-vaxxers? Why does your uncle dismantle your PhD cousin every Thanksgiving?Because they’re playing different games. One side is trying to be right. The other side is trying to win. And winning is easier.This week we break down why being smart is actually a disadvantage in public debate. Turns out when you’re playing chess and they’re playing tic-tac-toe, the person who chose the simpler game already won.We walk through the four mechanisms that make facts...
2026-02-1427 min
Masters of InfluenceThe critical thinking fallacyOkay, now that we, over here at Masters of Influence, have recovered somewhat from the shootings we can dedicate some brain matter to critical thinking. To get there imagine this scenario: a teacher says to a 6 year old and to a thirteen year old that when a feather hits a glass the glass breaks. Then the teacher asks each, what happens when a feather hits a glass. A 6-year-old says “that’s stupid, feathers are soft.” A 13-year-old says “the glass breaks.” I saw this in a social media post. The original p...
2026-01-3037 min
Masters of InfluenceSo, executions are legal now?My ambition is to empower people to become more critical thinkers and recognize the importance of power, how it’s being used, where it’s being used and how to both defend against it as well as claim some for themselves. Ourselves really, especially in this time of feeling powerless, how do we claim some power. It is not to only talk about politics. I’m interested in how we apply these rules to politics and the political situation, and how we can use these rules to better master our world.However, I saw that video...
2026-01-2530 min
Masters of InfluenceForget the guns, it's a fight for contextWe’re watching something disturbing unfold in Minneapolis, and it’s not what you think.The threat isn’t the guns. A woman is dead, killed at point-blank range by the cowards at ICE, and that’s not the worst of it. As bad as murder is, it’s a distraction.What everyone gets wrong is that they engage with the content, debate it, and get sucked into a world where they define the terms and create the context. It isn’t a war about what happened, that’s clear. It’s a war of context...
2026-01-1320 min
Masters of InfluenceWhen We Went Looking for the Quantum Threat and Found the Meaning of Life InsteadWe invited Dr. Keeper Sharkey and Reesë Tuttle onto Masters of Influence expecting a conversation about digital apocalypse. What we got instead was a meditation on consciousness, creativity, and what makes us human.The SetupI’d been marinating in the breathless quantum computing headlines touting quantum supremacy, the end of encryption, and the unmatched capacity of these machines. The narrative seemed clear—these machines would crack every password, break every security system, and shift the balance of power toward whoever controlled them.Dr. Keeper Sharkey seemed perfect to walk us through this dooms...
2025-12-2050 min
Masters of InfluenceReality Doesn't Care What You BelieveHere’s the thing: you can believe you can fly unaided. You can convince yourself that it’s true. Your friends can tell you that it’s true.But when you go to the top of a building and jump off, you will fall.So what does it mean when those in charge make decisions based on made-up information? We may all soon find out what it’s like to hit the pavement…What We Cover* The eight levers of power—and why controlling knowledge sits at the center* Jeff’s shame...
2025-12-0951 min
The Incomparable Radio TheaterThe Adventures of Slim Skinner and the Cowhands of the Range, Part 3Live on stage at the Ohio Theatre in Madison, Indiana, it’s the Incomparable Radio Theater Live, with part three of the Adventures of Slim Skinner and the Cowhands of the Range!
Slim is blue, Charlie is gone, the band is yodeling, there’s some creative arithmetic, David takes a coffee break with more coffee, and we learn what makes the sun rise…it’s not astrophysics, it’s chemistry. Yeah, chemistry.
Why Do They Yodel?
David J. Loehr
Sponsors
Red Roaster The Red Roaster Cafe, right down the street fro...
2025-11-2921 min
The Incomparable SuperfeedIncomparable Radio Theater 4.7: The Adventures of Slim Skinner and the Cowhands of the Range, Part 3Live on stage at the Ohio Theatre in Madison, Indiana, it’s the Incomparable Radio Theater Live, with part three of the Adventures of Slim Skinner and the Cowhands of the Range!
Slim is blue, Charlie is gone, the band is yodeling, there’s some creative arithmetic, David takes a coffee break with more coffee, and we learn what makes the sun rise…it’s not astrophysics, it’s chemistry. Yeah, chemistry.
Why Do They Yodel?
David J. Loehr
Show Notes & Links
Featuring Gregory Maupin, Abigail Bailey Maupin, Jeff Brautigam...
2025-11-2921 min
MSP InsiderTransformational Secrets: The MSP Growth Journey Are MSPs truly prepared for the future? This episode of MSP Insider reveals the critical transformations MSPs need to thrive beyond 2023. Summary: Dive into a thought-provoking conversation with Jeff Loehr as we uncover the strategic insights and hidden growth levers most MSPs overlook. Discover why many MSP owners get stuck in traditional business models and how shifting to new perspectives can redefine your success. 🔍 Key Topics Covered: • The commoditization of technical support in MSPs • Shifting from infrastructure to business solutions for growth • Unpacking the MSP owner's journey: From techni...
2025-11-2454 min
Masters of InfluenceWeaponizing Shutdowns: A Dive into Political Power PlaysFor decades, one of America’s quiet superpowers was the boring reliability of government execution. The snowplow didn’t care if you voted Republican or Democrat—it cleared your street either way. The VA processed claims. The IRS answered calls. The EPA enforced regulations consistently, regardless of who appointed the administrator.That neutrality? It’s a feature, not a bug.Political leadership makes decisions. That’s inherently partisan. But once those decisions are made, the machinery of government has to run neutrally, or the whole thing falls apart. You can’t have the snowplow stop at the third...
2025-11-1248 min
MSP Cyber RoundtableE94. Unlocking Hidden Revenue in Client AccountsJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, Joe Rojas and Jeff Loehr from Start Grow Manage as they share practical strategies for uncovering overlooked opportunities, building trust through security conversations, and creating scalable systems for growth.
2025-11-051h 01
Masters of InfluenceIt’s Not Left vs. Right Anymore — It’s Reality vs. the AlgorithmOn Monday (October 20, 2025), the NY Times Editorial Board posted a long, drawn-out analysis desperately claiming that there is a moderate “middle.” They are looking for something that doesn’t exist.That is not to say that there aren’t moderates — there are. In fact, when polled without political bias, Americans tend to agree on what we want. The problem is the attempt to shoehorn a middle between a left and a right that don’t exist anymore.Even more fundamentally, the problem is continuing to use left and right at all. But though they are stuck in the...
2025-10-2808 min
Masters of InfluenceThe never-ending shutdownThere are two things I remember from negotiation 101. The first thing is to focus on needs, not positions. This means that rather than stick unwaveringly to your list of demands, you consider the other side’s needs. Understanding their needs allows you to develop new solutions you hadn’t considered.We even learned to tap our pencils on the table to remind our co-negotiators to remember needs when they get stuck on positions.The second thing I remember is that not considering needs leads to a stalemate and worse outcomes. Positions become war tren...
2025-10-2406 min
Who Knew In The Moment?Jeff Greenwald- Author, and Sports Psychologist!!Jeff H. Greenwald, M.F.T., is an internationally recognized sports psychology consultant/elite mental coach and licensed therapist. He has vast experience with athletes across all sports. As a recent Northern California Hall of Fame inductee in 2019, Jeff has been helping athletes, performing artists and executives find the keys to fearless performance. Jeff's personal coaching, seminars, best-selling books, audio programs, and online courses have been popular resources utilized by thousands of players and athletes worldwide.Frustrated with his performance as a modestly ranked professional tennis player in his twenties, Jeff went on to earn Master’s De...
2025-10-141h 01The Incomparable Radio TheaterThe Adventures of Slim Skinner and the Cowhands of the Range, Part 2Live on stage at the Ohio Theatre in Madison, Indiana, it’s the Incomparable Radio Theater Live, with part two of the Adventures of Slim Skinner and the Cowhands of the Range!
This episode has everything: double entendres (or not), dinosaurs (or not), a little zeppelin (Led…or not), and more singing cowboys than you can shake a temptress at. Yes, she’s Frenchish.
Live from the Ohio Theatre
David J. Loehr
Sponsors
Red Roaster The Red Roaster Cafe, right down the street from the Ohio Theater in downtown Madiso...
2025-09-0127 minThe Incomparable SuperfeedIncomparable Radio Theater 4.6: The Adventures of Slim Skinner and the Cowhands of the Range, Part 2Live on stage at the Ohio Theatre in Madison, Indiana, it’s the Incomparable Radio Theater Live, with part two of the Adventures of Slim Skinner and the Cowhands of the Range!
This episode has everything: double entendres (or not), dinosaurs (or not), a little zeppelin (Led…or not), and more singing cowboys than you can shake a temptress at. Yes, she’s Frenchish.
Live from the Ohio Theatre
David J. Loehr
Show Notes & Links
Featuring Gregory Maupin, Abigail Bailey Maupin, Jeff Brautigam, Stephanie Hellmann, and David J. Loehr with t...
2025-09-0127 min
Masters of InfluenceFrom the FBI's Most Wanted to Privacy Advocate: They Own YouFrom the FBI's Most Wanted to Privacy Advocate: They Own YouWhen a former hacker who spent years on the FBI's Most Wanted list teams up with his daughter who started college at 13, the conversation about digital privacy gets real fast. Jesse "Hackah Jak" Tuttle and his daughter Reesë join us for a raw discussion about surveillance capitalism, the death of childhood freedom, and why we're sleepwalking into a Chinese-style social credit system.Jesse's journey from basement hacker to federal intelligence asset to convicted felon reads like a cyberpunk novel - except it's all true. M...
2025-08-302h 18
Masters of InfluenceHow Dissent Saved The World in 13 DaysOctober 14th, 1962. A U-2 spy plane snaps photos that change everything: Soviet missiles in Cuba, capable of reaching most of the United States within five minutes.For the next 13 days, every decision could end human civilization or save it.Here's what should terrify you: if Kennedy had used the same decision-making process that led to the Bay of Pigs disaster, you wouldn't be reading this. We'd all be radioactive dust.Instead, he did something today's leaders would consider weakness: he deliberately made himself vulnerable to disagreement.When Your General Calls You...
2025-08-1627 min
Masters of InfluenceThe Deadly Price of LoyaltyWhat happens when loyalty becomes more important than truth? When agreeing with the boss matters more than being right? In this episode, we dive deep into one of the most dangerous forces in leadership and decision-making: the crushing pressure for conformity that silences dissent and leads to catastrophic decisions.While the FBI now uses polygraph tests to root out employees who might dare to criticize leadership (yes, really), we explore how this same toxic loyalty nearly triggered nuclear war 60 years ago—and what one president learned that might have saved civilization itself.The Bay of Pi...
2025-08-091h 01
Masters of InfluenceThe AI That's Watching You: How Palantir Is Building America's Surveillance StateThe AI Surveillance State Is Here(Carole Cadwalladr's Substack is here: https://broligarchy.substack.com/)Bottom Line: Peter Thiel's company Palantir is building a massive government surveillance system using your tax dollars—and it's already operational.The Numbers$billions in in active government contracts$257 million ICE contract to track people using "hundreds of data categories" from FBI, CIA, DEA, ATF, IRSWhat They're BuildingCollection: Everything you do creates data—your car, doorbell, Alexa, purchases, DNA tests, facial recognition, social mediaAnalysis: AI comb...
2025-07-2048 min
Masters of InfluenceFrom Clay Tablets to AI: How We've Been Getting Fooled for 100,000 YearsHey there!Just wrapped up our latest episode with Joe and it's got me looking at my phone differently. We dove deep into something that's been bugging me for months – how did we go from being reasonably good at spotting BS to... well, whatever this is?Turns out, we've been falling for fake news since literally the beginning of written language. I'm talking about a 1523 pamphlet showing a creature that was supposedly part donkey, part woman, part devil, part bird, floating in the Tiber River. Martin Luther created this "Pope Ass" to...
2025-07-0551 min
Masters of InfluenceTrump Derangement SyndromeSo, Joe was talking to someone about Trump, just having a regular conversation, and out of nowhere, Joe was hit with, “You have Trump Derangement Syndrome.”Wait, what? Apparently, if you disagree with anything Trump does, you’ve got a syndrome. The guy couldn’t explain his point and just said Trump was right. When Joe asked how, he had no real answer. Classic move, right?It's not about blind hatred. It’s about facts and logic. If you can’t back up your argument, maybe it’s not a “syndrome,” maybe it’s just a case of not thinki...
2025-06-2900 min
Masters of InfluenceBuilding the Dictator's Dream Surveillance SystemI apologize in advance for disturbing your sleep. Honestly, I want to bring some levity to the situation, but holy cow that was hard last week (when we recorded) and that was BEFORE we started talking about war with Iran. But this isn’t a news podcast. We’re interested in the plodding forces of power, and last week, while we were all watching troops march into California and debating the latest political theater, something much more significant was happening in the shadows. Or not the shadows, out in the open. But like any...
2025-06-2059 min
Masters of InfluenceLet Them Eat Cake: Outright Cruelty Masquerades As SavingsThis week, we dive deep into the dangerous world of false economies - policies that appear to save money but actually cost us more in the long run.If you’re wondering what I mean, think of every Republican savings program.From healthcare cuts that increase emergency room visits to bond auctions that signal America's declining credibility, we explore how short-sighted thinking creates long-term disasters.Yes, I know, it has been 6 days since we recorded this, and the world has devolved into violence in LA, attacks on Iran, and yes, I too am te...
2025-06-1344 min
Masters of InfluenceThe Inflection Point: Cowardice as a Trading StrategyThis week felt like an inflection point in American politics, with significant changes happening across multiple fronts. From Musk's departure to court rulings pushing back against overreach, we explore the shifting dynamics of power and policy.Headlines This Week:* Musk exits government after 130 days (Jeff predicted 6 weeks, Joe predicted 200+ days)* Senate blocks the "Bamboozle Bill" over concerns about cutting Medicaid and renewable energy funding* International Trade Court unanimously rules against Trump's emergency tariff powers* Head of ICE "retires" amid pressure over deportation quotas* The rise...
2025-06-0647 minThe Incomparable Radio TheaterThe Adventures of Slim Skinner and the Cowhands of the Range, Part 1Live on stage at the Ohio Theatre in Madison, Indiana, it’s the Incomparable Radio Theater Live, with part one of the Adventures of Slim Skinner and the Cowhands of the Range!
it’s a change of pace as we go behind the scenes to learn the true story of Slim, his wife Charlie, and the band they made famous, the Cowhands of the Range.
Stay tuned, we’ll be performing some more live shows this fall and winter…
Live from the Ohio Theatre
David J. Loehr
Show Notes & Links
2025-06-0123 minThe Incomparable SuperfeedIncomparable Radio Theater 4.5: The Adventures of Slim Skinner and the Cowhands of the Range, Part 1Live on stage at the Ohio Theatre in Madison, Indiana, it’s the Incomparable Radio Theater Live, with part one of the Adventures of Slim Skinner and the Cowhands of the Range!
it’s a change of pace as we go behind the scenes to learn the true story of Slim, his wife Charlie, and the band they made famous, the Cowhands of the Range.
Stay tuned, we’ll be performing some more live shows this fall and winter…
Live from the Ohio Theatre
David J. Loehr
Show Notes & Links
2025-06-0123 min
Masters of InfluenceWhy They Want You Stupid: Optional Integrity and The Real Attack on EducationJoin us in pondering the fluidity of opinions on little things like why the same terrible people who donate to a Clinton foundation have undue influence, while it’s okay for Trump to take 8x that amount. Is it better that politicians receive payments directly rather than to their campaign funds?One thing is clear: understanding the rules you work by is optional these days, at least if you follow the president’s model. Apparently, his favorite phrase these days is “I don’t know,” which feels about right and is probably a safer bet than going out on a l...
2025-05-301h 07
Start Grow ManageHow Agiliti Wins Clients for Life with Business-Focused TechSend us a textIn this episode of Start Grow Manage, Jeff Loehr sits down with Stuart Garzarelli and Michael Ratka of Agiliti—a powerhouse MSP with a surprising origin story. Discover how a life-changing injury sparked Stuart's journey into tech, how both founders weathered the 2008 economic storm, and why “curiosity” and “tenacity” are more than just buzzwords at Agiliti—they're the backbone of their success.You’ll hear how they evolved from firefighting IT issues to solving high-impact business problems, turning their clients into raving fans. Learn how they transitioned from techs to trusted advisors, the...
2025-05-2438 min
Masters of InfluenceThere's no external force keeping us working togetherHey there, Incentives are a powerful force. That’s why we spend so much time trapped in the prisoner’s dilemma and make terrible decisions for ourselves and society as a whole. The solution in crime? A Mob Boss. It turns out that the same may be true in politics. The Mob Boss SolutionWhat's the solution to this dilemma? Organized crime figured this out long ago. The mob boss creates an external threat that overrides the individual incentives to defect:"The mob boss comes in a...
2025-05-1902 min
Start Grow ManageAI + MSPs: What’s Coming Next for Telecom?Send us a text🎧 In this episode of Start Grow Manage, Jeff Loehr chats with Michael Vertolli, President of ComTecSystems, about one of the most overlooked opportunities for MSPs—strategic partnerships. What starts as a story about installing mobile phones in the ‘90s quickly evolves into a deep dive on how ComTec transformed into a leading cloud and telecom consultancy. Mike doesn’t just talk theory—he lays out how smart partnerships can unlock new revenue, boost client loyalty, and help MSPs break out of the tech-only trap.They also touch on the rise of AI in telec...
2025-05-1628 min
Masters of InfluenceWhen Strategies Collide: Game Theory’s Role in Polarized PoliticsHello Friends,Democrats attack each other while the rest of us stand back and look at our political systems and wonder how the hell we got here and how we can break out of it.I do anyway, and if you read past this sentence, I imagine you do too..This is certainly a good news/bad news sort of situation, since the reason why is pretty clear. John Nash figured it out in a bar in the 1940's. Instead of buying drinks for women he wanted to meet he developed a theory...
2025-05-1445 min
Start Grow ManageBuild a Rockstar MSP Team FastSend us a textIn this episode of Start Grow Manage, Jeff Loehr chats with MSP hiring pro Mark Agovino, who’s spent the last two decades transforming how tech companies build teams. Mark breaks down why the old-school recruiting model is broken—and how his flat-fee, managed hiring service helps MSPs save big while hiring better. They dig into cultural fit, the power of behavioral interviewing, and how aligning with your core values is a game-changer. Plus, they preview the upcoming SWAT workshop, where MSPs will level up their client conversations.👤 Jeff htt...
2025-05-0527 min
Masters of InfluenceMark Carney Trumps Trump to Flip Canada and Show the Democrats How(psst, if you’re here, you might want to join us on the 13th here. ) Hey there, Well, this is interesting. Earlier this year, the conservatives were surging in Canada. Trudeau’s moment had passed, the cost of living and other social issues were weighing on the public conscience, and, well, after a decade, the population itched for new.The conservatives were polling, by some estimates, 20 points higher than the liberals.But that was six weeks ago.In 2025.And Mark Carney apparently knows what he’s doin...
2025-04-3004 min
Masters of InfluenceAdaptability and survival, Laws 36 and 38In this thought-provoking episode, hosts Jeff and Joe continue their exploration of Robert Greene's "48 Laws of Power," focusing on two critical laws of adaptability and survival:Law 36: Disdain Things You Cannot HaveThe hosts examine how showing contempt for what you can't obtain can become a powerful strategic moveHistorical example of Pancho Villa: How American pursuit elevated his folk hero statusModern political applications: Canada's strategic response to U.S. trade threatsKing Henry VIII creating the Church of England as the ultimate power moveWarning...
2025-04-2843 min
Start Grow ManageBuilding a Smarter MSP with Key StrategiesSend us a textIn this episode of the Start Grow Manage podcast, Jeff Loehr sits down with Sean Lentner of Lentner Technology for a no-BS look at what it really takes to grow in the MSP world. Sean shares how he ditched the tech-for-tech’s-sake mindset and started solving real business problems—working with everyone from finance giants to the Vatican. From startup lessons to streamlining workflows with AI, this episode is packed with sharp insights on building a business that runs smarter, not harder. If you're an MSP owner ready to shift from tech geek to b...
2025-04-2435 min
Masters of InfluenceThe Power of Experience: Jane Elliott on Prejudice, Education, and Organizing for ChangeEpisode DescriptionIn this episode of Masters of Influence, we sit down with Jane Elliott, the pioneering educator behind the famous "blue eyes, brown eyes" exercise that has been challenging prejudice since 1968. At 91 years old, Elliott shares her unfiltered perspective on education, power dynamics, and the current political landscape in America. Drawing from her nearly century-long life experience, Elliott offers both stark warnings and hopeful solutions for a nation at a crossroads.Note that the audio was a challenge with this one... I did the best with what we had... Episode HighlightsJane...
2025-04-1947 min
Masters of InfluenceInterest, Inflation, and Influence How Tanking the Economy May Be the Ultimate Power PlayIn this episode of Masters of Influence, hosts Jeff Loehr and Joe Rojas delve into the complexities of the current economic disruption, focusing on interest rates and national debt. They explore how the policies being implemented might offer opportunities or pose risks to the economy, examining these from a power dynamics perspective. The episode covers the mechanics of markets, the implications of high interest rates, and the potential of the U.S. to leverage its unique debt position. The conversation extends to practical advice on financial diversification and long-term planning while stressing the importance of...
2025-04-1031 min
Masters of InfluencePower in politics 3/29: SIGNAL Leaks and the end of Alliances.In this episode of Masters of Influence, hosts Jeff Loehr and Joe Rojas look at the true implications of the signal debacle and other bizarre actions that took place. What does it really mean? Who gets more powerful and who loses. Does this mean the end of alliances with Europe and Canada.? The hosts also discuss the chilling effect on free speech and the legal profession as law firms face regime pressure. They wrap up by emphasizing the importance of organization, standing up against the regime, and proposing changes like rank-choice voting to break the current power structure.
2025-04-0647 min
Start Grow ManageThe Secret to Stronger TeamsSend us a textIn this episode, co-host Jeff Loehr chats with MSP recruiter TJ Jackson about why core values are the secret to building strong, high-performing teams. They explore how aligning hires with company values creates harmony, boosts retention, and drives growth. TJ also shares why embracing discomfort is key and how collaboration leads to long-term success. Spoiler: Technical skills? Those can be taught. Core values? Not so much.👤 Jeff https://www.linkedin.com/in/jeffloehr/https://twitter.com/jeffloehrConnect w/ TJ ⭐️ https://www.linkedin.com/in/tjaxn...
2025-04-0329 min
Masters of InfluencePower in Politics: How the Trump Regime Nixed the First AmendmentIn this episode from our Power in Politics series, we discuss the last week of the American Regime and its actions to limit free speech and free expression. Subscribe to get the next episode (and give me a dopamine hit). I’d love your comments and feedback. My goal is to understand how power works and get a better handle on what we can do to have more influence over our politics and our lives. I’d love to have you join me. Here are some key points: Fu...
2025-03-2441 min
Start Grow ManageTech to CEO: The MSP AcceleratorSend us a textTired of feeling like you just have a job instead of running a business? 💡 In this session, Jeff Loehr and Joe Rojas from Start Grow Manage reveal how Managed Service Providers (MSPs) can build businesses that run without them. Learn practical tips on standing out in a competitive market, improving client communication, and scaling your operations for more freedom. Plus, discover how the MSP Accelerator can help you differentiate your services, understand your customers, and boost profitability. 🚀 Ready to take your MSP to the next lev...
2025-03-1924 min
The Jeff Crilley ShowCaroline Harrison Loehr, Co-Founder of the Compass School of Texas | The Jeff Crilley ShowImagine having a blank sheet of paper and the freedom to design your dream school from scratch—taking the best parts of education and leaving out the rest. Today, I’m joined by Caroline Harrison Loehr, co-founder of the Compass School of Texas, who’s done exactly that.
2025-03-1812 min
Start Grow ManageSolve More Problems, Make More MoneySend us a textIn this Start Grow Manage episode, Jeff Loehr talks with Andrew Down and Logan from Vendasta about revenue-driven marketing for MSPs. Beyond uptime and efficiency, growth matters!Vendasta’s AI-powered tools—CRM, social media management, and more—help MSPs generate leads, engage customers, and close deals. They discuss understanding customer needs, setting realistic expectations, and consistent marketing.👤 Jeff https://www.linkedin.com/in/jeffloehr/ https://twitter.com/jeffloehr Connect w/ Andrew ⭐️ https://www.linkedin.com/in/andrewdown/Connect w/ Logan ⭐️ https://www.linkedin.com/in/lo...
2025-03-1729 min
Masters of InfluenceThe 48 Laws of Power #1 - Foundational PowerWelcome to Masters of Influence, where we explore the timeless strategies of power, persuasion, and effective leadership. In this episode, Jeff Loehr and Joe Rojas dive into the foundational laws of power from Robert Greene's influential book "The 48 Laws of Power."Is power inherently ethical? Can influence be wielded responsibly? Join us as we break down five critical laws that form the foundation of effective influence:Law #1: Never outshine the masterLaw #5: So much depends on reputation - guard it with your lifeLaw #6: Court attention at all costs...
2025-03-151h 03
Start Grow ManageBeyond IT: How MSPs Can Become Strategic AdvisorsSend us a textIn this episode of Start Grow Manage, Jeff Loehr sits down with Igal Rabinovich and Esther Deutsch from MSP.link to tackle a game-changing shift in the MSP world.🔹 Are you stuck being seen as just the “IT guy” when you could be a trusted business advisor?🔹 Want to stand out in a crowded market and build stronger client relationships?🔹 Curious how MSPs can integrate with ERP and CRM systems to drive real business value?Igal and Esther bring their deep industry experience to discuss how MSPs can level up, mov...
2025-03-1230 min
Masters of InfluenceIs Nonviolence Powerful? The 3.5% Rule Gandhi and the Salt MarchSend us a textPower is often defined as force—who has the biggest guns, the strongest army, and the most political control. But here's what everyone gets wrong: violence is weakness real power lies elsewhere.In this episode of Masters of Influence, we dive into one of history’s most extraordinary displays of power, which changed the world without a shot fired. We break down:🔹 How a handful of salt changed history.🔹 The psychological impact of refusing to fight back.🔹 The s...
2025-03-0724 min
Start Grow ManageThe MSP Marketing Mindset for SuccessSend us a textIn this episode of Start Grow Manage, host Jeff Loehr dive deep into a game-changing shift for Managed Service Providers (MSPs): evolving into Managed Security Service Providers (MSSPs). Joining them is Charlene from Fornix Marketing, who shares invaluable insights on transforming your MSP into a trusted security partner.🔹 Beyond the Break-Fix Model – Learn why moving beyond cost-cutting and becoming a strategic advisor is the key to long-term success.🔹 Mastering Compliance & Cybersecurity – Discover how to navigate complex industry frameworks and build stronger client relationships.🔹 Winning Hab...
2025-03-0737 min
Masters of InfluenceThe strategy that is twice as effective as violence, the 3.5% Rule, and the power of salt.Listening to Karline Leavitt the other day, I was impressed by how easily she brushed off protestors. She claimed that Trump has all the power. This is what everyone gets wrong: We think power is the ability to fight and challenge each other one-on-one in a fair battle (or unfair battle, I suppose). But it isn’t. Power is influence; it is change; it is having an impact. So, what does it take to claim power? How does one stand against a strongman? There are hundreds of examples in history, and the truth about what wo...
2025-03-0724 min
Masters of InfluenceIs Trump in Check? Zelensky, Trump, and the Global Chessboard EpisodeThis week we delve into the Zelensky fiasco at the White House. We look at it in terms of power and strategy and the ramifications. Is this the beginning of the end? Join us and let me know what you think… And you may as well subscribe, I mean do you really want to miss the good stuff? Host:Before we kick things off, Joe, you mentioned something about going down memory lane?Joe:Yeah, you asked me to look at some moments from my life, and I started th...
2025-03-0239 min
Masters of InfluenceIs Trump in Check? Zelensky, Trump, and the Global Chessboard EpisodeSend us a textPower isn’t just about who has the biggest army or the loudest voice—it’s about who controls the narrative.On February 28th, the world watched as Volodymyr Zelensky walked into the Oval Office and straight into a political ambush. Trump, the vice president, and a room full of sycophants turned on an ally, berating the Ukrainian president in what was supposed to be a diplomatic meeting. But here’s the twist: Zelensky never lost control.In this episode...
2025-03-0239 min
Masters of InfluenceHow to Lose Power in Public (And What to Do Instead)Send us a textIn this episode of Masters of Influence, we break down a fundamental truth: power is contextual—and those who understand how to shift the context, win.What can Star Wars teach us about real-world power struggles? How did the Rebel Alliance outmaneuver the Empire’s superior force? More importantly, why do modern political figures fail to grasp these same principles?We dissect a recent political blunder—when congressional Democrats walked into a trap of their own making, reinforcing their own powerlessness. Instead of changing the ga...
2025-02-2518 min
Start Grow ManageDisaster-Proof Your MSP: Lessons from Net3 Technology!Send us a textIn this episode of Start Grow Manage, Jeff Loehr sits down with Devin Stephens and Andreas Ambiehl from Net3 Technology to break down how managed service providers (MSPs) can scale without the chaos.🔥 Net3’s journey is an eye-opener—from an MSP to a nationwide cloud provider specializing in backup, disaster recovery, and infrastructure as a service. They share war stories, including how they tackled disaster recovery during Hurricane Helene, and why consolidating cloud and recovery solutions is a game-changer for MSPs.🚀 Plus, Net3 is playing a key role in the upc...
2025-02-1929 min
Masters of InfluenceMesmerizing Influence: Why Building a Cult Is a Perfect Political Strategy.What if the secret to political power lies in the strange practices of a 1700s doctor? Join us as we unravel how Franz Anton Mesmer's use of "magnetic water" to captivate clients mirrors the tactics Donald Trump employs to maintain a devoted following. Through vivid parallels, we dive into the mechanics of influence that allow Trump to wield power despite his flaws, resonating emotionally with supporters. We tackle the provocative question of how such figures cultivate a cult-like following, exploring Trump's narrative manipulation and spectacle that keep his base engaged and loyal.In our conversation, we unpack...
2025-02-1728 min
Masters of InfluenceIntroduction to Masters of InfluenceGet full access to Masters of Influence at mastersofinfluence.substack.com/subscribe
2025-02-1709 min
Start Grow ManageThe People-First Approach to GrowthSend us a textIn this episode of Start Grow Manage, hosts Jeff Loehr and Joe Rojas dive into a game-changing shift for Managed Service Providers (MSPs): moving beyond reselling and embracing the power of consulting. They’re joined by Adam Walter, the mastermind behind Humanize IT and Virtual C, who shares how MSPs can stop just selling products and start solving real business problems. From building stronger client relationships to having more impactful conversations, this discussion is packed with strategies to help you elevate your MSP game. 💡 KEY TAKEAWAYS_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ✅ How to humanize c...
2025-02-1241 min
Humanize ITAre QBRs Dead?
In this conversation, Adam Walter, Joe Rojas, and Jeff Loehr discuss the decline of Quarterly Business Reviews (QBRs) in the Managed Service Provider (MSP) industry. They explore the reasons why QBRs are failing, emphasizing the need for MSPs to shift their focus from technology to business solutions. The discussion highlights the importance of niching for MSPs, providing real-world examples of successful niche strategies, and the value of targeted solutions that address specific client needs. The conversation concludes with a look at how MSPs can improve their client relationships and overall business success by adopting a more strategic approach to...
2024-12-2022 min
The Victory DegreeJeff Pearlman ON: The Shaq/Kobe Lakers, 90's Cowboys, Walter Payton, State of Sports Media & Bo JacksonThe most iconic sportswriter in America today - Jeff Pearlman joins the pod to talk through the 02' Lakers, 90's Cowboys, and plenty of other iconic sports stories. Jeff Pearlman is an American sportswriter who has written nine books that have appeared on The New York Times Best Seller list: four about football, three on baseball and two about basketball. He authored the 1999 John Rocker interview in Sports Illustrated. In this conversation, Jeff shares his unique journey as a New York Jets fan, the expectations and disappointments that come with it, and his insights into sp...
2024-11-101h 15
Start Grow ManageHow to Make Sales 86% More Effective: Prescriptive SalesSend us a textIn this episode, co-hosts Jeff Loehr and Joe Rojas discuss a sales strategy that makes selling easier and more natural, and according to those who study this sort of thing at Harvard, 86% more effective. The key is to negotiate with your prospects, rather than against them, and show them how you solve a key problem they know they have. Join us to get the prescriptive sales formula for MSPs.Tune in to learn valuable knowledge from this dynamic duo as they offer a solution for improving your sales conversations.
2024-09-1323 min
Reaching Max PotentialEpisode #69: How to Stay Motivated in Challenging and Dark TimesEpisode 69 of The Reaching Max Potential Podcast! Join host Jeff Piek as he explores effective techniques such as setting achievable goals, cultivating a growth mindset, seeking social support, and practicing mindfulness. Learn how to harness intrinsic motivation, stay physically active, and reframe setbacks to build resilience and keep pushing forward. Packed with actionable insights, this episode will empower you to stay driven and reach your highest potential even in the face of adversity.REFERENCESBaumeister, R. F., & Leary, M. R. (1995). The need to belong: Desire for interpersonal attachments as a fundamental human motivation...
2024-08-1510 minReaching Max PotentialEpisode #68: The Scientific Secrets to Lasting HappinessUnlock the secrets to lasting happiness in Episode 68 of The Reaching Max Potential Podcast! Join host Jeff Piek as he delves into the scientific principles behind enduring joy and well-being. Discover how positive emotions, meaningful relationships, purpose, mindfulness, physical activity, a growth mindset, emotional intelligence, and acts of kindness can transform your life. Packed with actionable insights and practical tips, this episode is your guide to achieving a deeper, more fulfilling sense of happiness. Don't miss out on this journey to a happier, more satisfying life!REFERENCESBaumeister, R. F., & Leary, M. R. (1995...
2024-08-1506 minReaching Max PotentialEpisode #67: The Art and Science of FulfillmentUnlock the secrets to a deeply satisfying life in Episode 67 of The Reaching Max Potential Podcast! Join host Jeff Piek as he explores the art and science of fulfillment. Discover how self-awareness, meaningful goals, strong social connections, engaging activities, gratitude, and physical well-being contribute to a life of joy and purpose. Learn practical tips for building resilience, cultivating a growth mindset, and aligning your professional and personal passions. This episode is packed with actionable insights to help you achieve true fulfillment and reach your highest potential.REFERENCESBaumeister, R. F., & Leary, M. R. (1995...
2024-08-1507 minReaching Max PotentialEpisode #66: Ray Dalio's Strategies for Personal GrowthUnlock the secrets to personal growth in Episode 66 of The Reaching Max Potential Podcast! Join host Jeff Piek as he explores Ray Dalio's powerful strategies for achieving success and self-mastery. Learn how principles like radical transparency, realistic goal setting, learning from failure, systematic decision-making, and continuous learning can transform your life. Discover practical tips for building resilience, leveraging social support, and incorporating mindfulness into your routine. This episode is packed with actionable insights to help you reach new heights in self-improvement, fitness, entrepreneurship, and high performance.Follow Jeff On Instagram: @jeffpiekREFERENCES
2024-08-1507 minReaching Max PotentialEpisode #59: The Power of DecisionsUnlock the transformative power of decisions in Episode 59 of The Reaching Max Potential Podcast! Join host Jeff Piek as he delves into the science behind effective decision-making. Discover how aligning decisions with your values, managing decision fatigue, and embracing decisiveness can shape your path to success. Learn practical strategies for leveraging emotional intelligence, seeking diverse perspectives, and committing to continuous growth. This episode is packed with actionable insights to help you master your potential in self-improvement, life mastery, fitness, entrepreneurship, and high performance. Don’t miss out on this life-changing guide!REFERENCESBaumeister, R...
2024-08-1410 minReaching Max PotentialEpisode #58: For Men: Transforming Your Limiting Beliefs About Attracting WomenUnlock your true potential in Episode 58 of The Reaching Max Potential Podcast! Join host Jeff Piek as he dives into transforming limiting beliefs about attracting women. Discover how to build self-esteem, adopt a growth mindset, and improve emotional intelligence. Learn practical tips for effective communication, physical fitness, and challenging societal norms. This episode is packed with actionable strategies and insights to help you form meaningful connections and boost your confidence. Tune in to transform your approach to relationships and achieve personal mastery!REFERENCESBandura, A. (1997). Self-efficacy: The exercise of control. Freeman.
2024-08-1411 minReaching Max PotentialEpisode #57: The Science of Personal AchievementUnlock the secrets of success in Episode 57 of The Reaching Max Potential Podcast! Join host Jeff Piek as he dives into the science behind personal achievement. Discover how goal-setting, deliberate practice, growth mindset, emotional intelligence, physical health, and social support can propel you to new heights. Learn practical strategies backed by cutting-edge research to enhance your personal and professional life. Tune in to gain valuable insights and actionable tips to master your potential and achieve your dreams. Don't miss this inspiring and transformative episode!REFERENCESBandura, A. (1997). Self-efficacy: The exercise of control. Freeman.
2024-08-1409 minReaching Max PotentialEpisode #56: What A Hypothetical Journey to Personal Mastery Looks LikeEmbark on a journey to personal mastery in Episode 56 of The Reaching Max Potential Podcast! Join host Jeff Piek as he outlines the steps to achieving excellence in all aspects of life. From self-awareness and deliberate practice to mindfulness and continuous learning, discover how to unlock your highest potential. Learn practical tips for integrating physical fitness, building strong relationships, and fostering a growth mindset. This episode is packed with insights and strategies to help you thrive personally and professionally. Don’t miss this inspiring guide to mastering your life!REFERENCESDewey, J. (1916). Democracy an...
2024-08-1409 minReaching Max PotentialEpisode #40: Thinking Outside the Box: How to Come Up With Brilliant IdeasIn this episode of The Reaching Max Potential Podcast, we explore how to think outside the box and generate brilliant ideas. Discover the science behind creativity and innovative thinking, and learn practical strategies to enhance your creative potential. From creating a conducive environment to embracing interdisciplinary thinking, mindfulness, and collaboration, we cover essential tips for fostering creativity. Perfect for anyone aiming for self-improvement, life mastery, entrepreneurship, fitness, and high performance, this episode provides valuable insights to unlock your full potential.REFERENCESAmabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing...
2024-08-1210 minReaching Max PotentialEpisode #21: How Fitness Develops Entrepreneurial TendenciesIn this episode of The Reaching Max Potential Podcast, we explore how fitness develops entrepreneurial tendencies. Discover how regular physical activity cultivates discipline, goal-setting, resilience, stress management, cognitive function, social capital, physical stamina, leadership skills, and self-efficacy. Learn practical strategies to integrate fitness into your routine and enhance your entrepreneurial journey. Join us to uncover the powerful connection between fitness and entrepreneurial success.REFERENCESBandura, A. (1997). Self-efficacy: The exercise of control. W.H. Freeman.Duckworth, A. L., Peterson, C., Matthews, M. D., & Kelly, D. R. (2007). Grit: Perseverance and passion for...
2024-08-0910 min
Unlock Your Potential with Jeff LernerMaster Your Destiny: 5 Experts Share Secrets to Transformation and Success #308Join me in a powerhouse episode of Unlock Your Potential featuring five extraordinary guests: Anthony Trucks, Jim Loehr, Evan Carmichael, Dan Ariely, and James Altucher. This episode is packed with wisdom from leaders in their fields who will help you make better decisions and improve your life to create your destiny.
Anthony Trucks, a former NFL player turned transformational identity shift coach, shares insights on reinventing yourself and achieving peak performance. Jim Loehr, a world-renowned performance psychologist and author, delves into programming our minds to make wise decisions through a science-based approach.
2024-07-241h 56
Start Grow ManageThe New Client Playbook for MSPsSend us a textIn this episode, co-hosts Jeff Loehr and Joe Rojas discuss a strategy for MSPs to acquire new clients without resorting to cold calling or using expensive marketing strategies.This tried and true strategy is simple and very effective.Tune in to gain valuable knowledge from this dynamic duo as they give you the solution to getting your next clients.⭐️ Dream 100 Strategyhttps://startgrowmanage.com/what-is-the-dream-100-strategy-for-msps/Start, Grow, And Manage a scalable MSP that powers an extraordinary life. Our tools, practices and processes help you...
2024-07-0325 min
The Exchange by EW&L Private WealthJeff Schulze & Michael Testorf (Clearbridge Investments): Does this rally still have legs? The case for Growth investing!Let us know your thoughts, questions, and who you want to hear from next!In this episode, Managing Partner Tim Whybourne catches up with two Wall Street stalwarts Jeff Schluze & Michael Testorf from Clearbridge Investments. Jeffrey is a Managing Director and the Head of Economic and Market Strategy at ClearBridge Investments overseeing capital market and economic research and contributing thought leadership on these topics to the institutional investor and financial advisor communities. Michael is a Portfolio Manager on the Global Growth Equity investment team and co-manages numerous global and international growth strategies. Clearbridge Investments manages over USD$187.9...
2024-05-1047 min
Start Grow ManageSecrets to Scaling Your MSP Through EcosystemsSend us a textIn this episode of Start Grow Manage, co-hosts Jeff Loehr and Joe Rojas explore the transformative concept of the "Jobs to Be Done" framework and its significant impact on how MSPs should approach selling technology. They discuss the necessity of seeing technology not merely as a product but as a strategic tool for solving real business problems.They are joined by guest Greg Plum, who brings his expertise on effective MSP partnerships and the power of ecosystem thinking to the discussion. Greg shares insights on how MSPs can enhance their growth...
2024-05-0339 min
Start Grow ManageCut Through the Noise: How to Stand Out in the MSP with Content MarketingSend us a textIn this episode of Start Grow Manage, co-hosts Jeff Loehr and Joe Rojas delve into the pivotal role of content creation for MSPs. They then emphasize the significance of relevant content in sales and marketing, with Joe highlighting its impact on nurturing leads and closing sales. They are then joined by guest, Devon Rose who adds depth to the conversation with his expertise in marketing for MSPs, focusing on the challenges posed by ransomware and the importance of industry-specific content.So, if you are interested in marketing for your M...
2024-02-0239 min
The Jeff Heilman ProjectBig and small decisions. (2)Continuing from last time, Jeff and Jessica expound on big and small decisions they've made throughout their careers, marriage, and life.Mireille Guiliano's French Women Don't Get Fat: The Secret of Eating for Pleasure.Napoleon Hill's Think and Grow Rich.Ron Chernow's Titan: John D. Rockefeller, Sr.David Schwartz's The Magic of Thinking Big.Arnold Schwarzenegger's Be Useful: Seven Tools for Life.George W. Bush's Decisions Points.Jim Loehr's The Power of Full Engagement.Jim Loehr's The Power of Story.Support...
2024-01-1938 min
Start Grow ManageBridging the Gap: How to Enhance Growth and Profitability for MSPsSend us a textIn this episode of Start Grow Manage, co-hosts Jeff Loehr and Joe Rojas are joined by Scott Samborn, an entrepreneur and business leader with a history of managing and growing technology organizations. They discuss best practices to creating a scalable Managed Service Provider (MSP) business.They also discuss the importance of custom solutions over a "cookie cutter" approach, the significance of maintaining customer relationships, marketing strategies, and the advantages of implementing value-added solutions.So, if you are interested in starting, growing, and eventually selling an MSP or just want...
2024-01-1938 min
Start Grow ManageEnd of an Era for MSPs? Rich Freeman Weighs InSend us a textIn this episode of Start Grow Manage, co-hosts Jeff Loehr and Joe Rojas engage in a thought-provoking discussion with Rich Freeman, a seasoned observer of the MSP landscape likened to a war correspondent for his deep industry insights. The conversation kicks off with a bold claim – that this year might mark the end of MSPs as we know them, given the rapid advancements in AI and the challenges posed by the Internet of Things (IoT).Rich also shares his three S’s for MSP success: Scale, Standardization, and Specialization. Scale involves anti...
2023-12-0836 min
Start Grow ManageMaking MSP Contract Management Simple and EffectiveSend us a textIn this episode of Start Grow Manage, Jeff Loehr and Joe Rojas are joined by Trevor Thomas from ZenContract to explore the importance of establishing structured processes for managed service providers (MSPs). Trevor also shares how niching can enhance business performance by providing a clearer understanding of market needs and improved service delivery.Start, Grow, And Manage a scalable MSP that powers an extraordinary life. Our tools, practices and processes help you engage, energize and execute on building a business that powers an extraordinary life. Learn more about our p...
2023-11-1041 min
Start Grow ManageFrom Tech Geek to Business Owner: The MSP EvolutionSend us a textIn this episode, Jeff Loehr and Joe Rojas welcomed Matt Bullock from Prodatix, where they discussed the shifting landscape of Managed Service Providers (MSPs). They emphasized that MSPs should focus on what they do best and partner with experts in other areas, such as data backup and security, to provide comprehensive solutions to their clients.The conversation highlights the shift in the MSP market towards outsourcing and project management. Many successful MSPs are now acting as project managers, bringing in various specialized partners to handle different aspects of IT services. This...
2023-10-2749 min
Start Grow ManageChanneling Success: Strategies for Effective Channel SalesSend us a textIn this episode, Jeff Loehr and Joe Rojas welcomed Kathryn Rose, the visionary behind ChannelWise. She emphasized the importance of defining a niche in today's saturated MSP market. The conversation revolved around the common fear of narrowing down to a niche, where many businesses worry about limiting their reach. However, as the discussion revealed, honing a niche allows providers to address specific business problems more proficiently. Kathryn also touched upon the essence of sales, stating that the core of a successful sales strategy is understanding and solving client problems rather than m...
2023-09-2936 min
Start Grow ManageMastering Sales: Building Trust and Navigating ObjectionsSend us a textIn this episode, Jeff Loehr and Joe Rojas welcomed Jennifer Bleam of MSP Sales Revolution to discuss effective sales strategies. Jennifer stressed the significance of trust and rapport in sales, underscoring the importance of building genuine connections rather than just pushing products. A structured sales process is key; it establishes credibility and ensures clarity in engagements. We especially discussed the hot topic of objections. Instead of viewing them as roadblocks, Jennifer sees objections as indicators of active engagement, often viewing a lack of objections with suspicion. Drawing from personal anecdotes, she a...
2023-09-1539 min
Start Grow ManageFuture-Proofing MSPs: Exploring Cloud Services and SaaS AuditingSend us a textIn this episode, Jeff Loehr, Joe Rojas, and Gavin Garbutt emphasize the importance of MSPs aligning IT solutions with clients' business objectives through focused conversations. Gavin delves into niche verticals that can yield success, as seen with Caltech and Corsica. We also discuss the evolution and future of MSPs. This includes managing cloud services, especially with Microsoft, and harnessing AI and big data. We spotlight Augmentt’s multi-tenant solution for top-notch security monitoring and SaaS auditing. Plus, learn about the Augmentt Academy's valuable resources for MSPs to excel in selling cloud sec...
2023-09-0140 min
Start Grow ManageThe Art of Letting Go Without Losing ControlSend us a textIn this episode, Jeff Loehr, Joe Rojas, and Steve Salmon delve into the challenges many businesses face when expanding nationwide, particularly the onboarding process. With Steve Salmon's insights, they explore the groundbreaking potential of tools like Field Nation to alleviate these pains.However, at the episode's heart lies a deeper conversation about mindset: the inherent fears associated with growth, loss of control, and embracing external resources. The dialogue continuously circles back to the value of specializing or "having a niche" – stressing its significance in efficiency, process formulation, and confidence-building. Ami...
2023-08-1836 min
Start Grow ManageTransform Your MSP: Unleash Profit & Enjoy Life by Niching DownSend us a textIn this episode, Jeff Loehr, Tim Fitzpatrick, and Joe Rojas discuss the benefits of niching down, finding the marketing channels that resonate with you, and the importance of customer onboarding.They emphasize the value of understanding your target market and crafting a message that speaks directly to them, as well as optimizing referral systems and creating a super-targeted list to attract ideal clients.They also address the fear of going too narrow with your niche and the delivery challenge that comes with it but stress that niching down ultimately...
2023-08-0432 min
MSP Mindset with Damien StevensServing Everyone Is Serving No One - How To *Actually* Niche Your MSPMaking the steps to adopt a niche is HARD. But without doing it, you're just spinning your wheels. On today's episode, Joe Rojas & Jeff Loehr will be joining Damien to cover:- Why agnosticism is where MSPs go to Die- How to overcome the fear of niching (because turning down clients goes against everything in us!)- The challenges they each faced and how they overcame them - 3 times!- How they chose their niches, and why- How they customized their services to the niches they chose
2023-03-171h 08
Start Grow ManageFrom the Ground Up: The Keys to a Sustainable MSP with Guest Layne FrankSend us a textToday Joe and Jeff are joined by Layne Frank of BBH Solutions, an MSP succeeding in business for more than 30 years. Together we're discussing some essentials - how to sell MSP services, the success BBH Solutions has had in niche-ing down (choosing the right avatar!) and focusing on what they do best and for whom they do it. This episode is part history lesson on what it takes to achieve long-term success as an MSP, and a masterclass in how identifying and treating your customers helps create that kind of success, as well...
2023-03-0125 minStart Grow ManageFinding the Right Fit: Assessing Capabilities and Values When HiringSend us a textMaybe the most essential way to improve the performance of your MSP business is in finding the right fit for your team by assessing capabilities and values when hiring. In this episode, we're exploring the importance of collaboration and providing detailed instructions, gaining insights on how to prepare and train employees, and covering how to streamline your human resources for maximum efficiency. Featuring Joe Rojas and Jeff LoehrStart, Grow, And Manage a scalable MSP that powers an extraordinary life. Our tools, practices and processes help you engage, energize and execute on building...
2023-02-0819 minStart Grow ManageThe Agonizing, Agnostic MSP: Stop Generalizing, Start FocusingSend us a textThe agnostic MSP is the provider who's trying to do all the things for all the customers. Instead of focusing on a niche and an ideal customer, they're saying yes to everything and everybody. Even worse - they think this is a strategic advantage for them. At Start Grow Manage, we think agnostic is where MSPs go to die. In today's conversation Joe and Jeff are talking about how MSPs are sick and tired of being sick and tired, and how staying agnostic is just creating that hustle culture that's slowly killing your business...
2022-12-1916 min