Shows
Cleaning Processes with JerryBeware of Too High Of Percentage Of Solids In Floor TreatmentThe meeting focused on the topic of the percentage of solids in floor care products, particularly waxes used on vinyl floors. Jerry Bauer, a senior sales consultant at Chem Station of Boston, addressed common misconceptions about the percentage of solids and provided insights based on his expertise in the chemical and cleaning industry.Key Points DiscussedImportance of Percentage of SolidsThe percentage of solids refers to the proportion of solid material in a liquid or semi-liquid product.This measurement is commonly used across industries, including wastewater treatment, coatings, cosmetics, and floor care....
2025-09-3007 min
Beyond Clean with ACEReal Stories, Career Pivots & the Power of Authenticity with Jerry Bauer BCWA S9:E12Myth #1: You need to be a tech whiz to start a cleaning podcast.
Myth #2: Floor care in nursing homes is all about using the fanciest products.
Myth #3: Switching jobs in the cleaning biz is a sign you’re failing.
Trust me, the real story is way more interesting—stick around and I’ll share what actually works (and it’s not what you think).
Jerry Bauer has over eight years of professional experience working with Chem Station of Boston, where he specializes in providing chemical solutions for the food processin...
2025-09-2348 minCleaning Processes with JerryRevolutionizing Laundry: How DEMA’s Aurora Plus Is Changing Chemical Dispensing Forever In this episode of Cleaning Processes with Jerry, we dive into the future of laundry operations with a groundbreaking innovation: the Aurora Plus from DEMA Engineering. Joining Jerry is Jeff Hamm, Global Electronics Product Manager at DEMA, who brings over 20 years of experience in the chemical service industry. Together, they explore how Aurora Plus is redefining chemical dispensing for large-scale laundry operations in hospitals, hotels, healthcare facilities, and industrial laundries. Jeff shares the story behind DEMA’s evolution, the critical challenges they solved with peristaltic pump technology, and why features like automatic squeeze tube wear...
2025-08-2531 min
Cleaning Processes with JerryFood Safety With Marcus WashingtonSummaryIn this episode of Cleaning Processes, Jerry Bauer interviews Marcus Washington, who shares his journey in the food sanitation and safety industry. They discuss Marcus's educational background, his transition into the chemical sales industry, and the importance of training and customer relationships in the cleaning sector. The conversation also highlights the emphasis on chemical safety and the various roles Marcus has taken on throughout his career, including consulting and managing personal life with farm animals.TakeawaysMarcus Washington has a diverse background in food safety and...
2025-06-1623 min
Johnny G & FriendsThe Journey from Small Business to Industry Leader with Bauer Built TireBauer Built Tire & Service has been a family name in the tire business since 1944. Sam Bauer founded the company in Durand, Wisconsin. It started as a small operation and grew into a powerhouse with 35 locations across nine states. Today, the rich Bauer Built Tire history shows the company’s dedication to growth, service, and community.Jerry Bauer stepped into leadership at just 24 years old. He guided Bauer Built Tire & Service through its substantial growth. Along the way, he balanced family ownership with smart business strategy. Under Jerry’s leadership, Bauer Built became one of the most respected independent tire...
2025-03-1829 min
Cleaning Processes with JerryLaundry Advice with Kevin Carlson of RJ KoolPodcast Episode Summary: Cleaning Processes with JerryHost: JerryGuest: Kevin Carlson, Regional Sales Consultant for RJ Cool Commercial LaundryIn this "Cleaning Processes with Jerry" episode, I had the pleasure of speaking with Kevin Carlson from RJ Cool Commercial Laundry. Kevin shared his journey in the commercial laundry industry, starting from his beginnings in Anchorage, Alaska, to his current role in Nebraska. We discussed the diverse range of industries that require commercial laundry services, from hospitality and healthcare to more unexpected sectors like food processing and...
2025-02-0327 min
Cleaning Processes with JerrySoft Water Equals Hard Savings In CleaningIn this episode of "Clean Processes," I, Jerry, delve into the topic of water softeners and their significant impact on the cleaning industry, particularly in food service and hospitality. As we observe Veterans Day, I take a moment to honor my father, a World War II veteran, and all those who have served.The discussion is sparked by a recent LinkedIn post showcasing the effectiveness of a descaling product on a commercial dishwashing machine. While I commend the results shown in the before-and-after photos, I emphasize the importance of focusing on the end results rather than just...
2024-11-1511 min
Cleaning Processes with JerryLaundry Consultant Bob Natale Interview About Test KitsBob Natale, a veteran in the laundry industry since 1980, leverages his chemistry background to advance chemical analysis techniques. His journey from the textile industry to various critical roles in laundry management has cemented his reputation as a meticulous and trusted advisor. Natale emphasizes the critical role of laundry test kits and thorough water analysis, using tools like the Taylor laundry chemical test kit to ensure accurate chemical dosing and optimal wash processes. His expertise not only aids in precise decision-making but also enhances client trust, particularly in the competitive New York metropolitan area, where accurate chemical analysis can make...
2024-08-2724 minCleaning Processes with JerryWhy Safety With Chemicals Needs To Be On Everyones MindPodcast Episode Summary: Cleaning Processes with JerryHi everyone, Jerry here! In this episode of "Cleaning Processes with Jerry," we dive deep into the critical topic of safety in the cleaning industry. Whether you're cleaning at home, in a restaurant, or in a large-scale food production facility, safety should always be your top priority.Key Points Discussed:Importance of Safety:Cleaning might seem harmless, but it involves risks like exposure to harmful chemicals and operating heavy machinery.Neglecting safety precautions can lead to accidents, long-term health issues, and even severe...
2024-07-0417 min
Cleaning Processes with JerryProper Follow Up To Sales CallsIn this solo episode, Jerry discusses the importance of proper follow-up after a sales call. He reflects on his experience and highlights the significance of showing expertise and agility when following up with potential new clients. Jerry emphasizes the balance between not following up at all and bombarding with emails. You can tune in to gain insightful tips on effective follow-up strategies in sales.#salesprocess #salesstratergies # followupsalesDifferent Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com
2024-04-0116 min
Cleaning Processes with JerryThe Hidden Ingredient for Sales Success Through ImaginationWatching my grandchildren turn cardboard boxes into castles got me thinking—when did we lose that spark of imagination in our professional lives? This episode is all about rediscovering that creative flair and how it's the secret sauce in the sales cycle. Imagine trying to sell something as mundane as cleaning chemicals; it's not about the product itself but the story you weave and the problems it solves. I pull from the well of my own experiences, reflect on the ingenuity of icons like Walt Disney and Albert Einstein, and share how channeling a child-like imagination cultivates unique solutions an...
2024-02-1311 minCleaning Processes with JerryAre You Selling A Tangible Or Intangible Product Or Service?First, please allow me to apologize for my voice today after having back-to-back colds.Welcome to "Jerry Processes," the podcast I've been dreaming of for two years since embarking on this podcasting journey! I'm Jerry, and I'm thrilled to finally bring you the discussions I've been itching to have. This podcast delves into a question that has intrigued me since the beginning – the distinction between selling tangible and intangible products.Join me as we explore the nuances of selling tangible and intangible items, delving into the unique challenges, strategies, and perspectives. Whether you're in the bu...
2024-02-0110 min
Cleaning Processes with JerryMatt Stinchfield The Brewery Safety ConsultantEver wonder how a brewery maintains safety among hops, grains, and large equipment? Join us on this enlightening journey as we converse with Matt Stinchfield, a renowned safety guru in the brewery industry. With his rich background and extensive knowledge, Matt eloquently illustrates the significance of behavioral and systems safety in the workplace. He offers valuable insights into his work with the Brewer's Association and gives us a sneak peek into his book, Brewery Safety. We forge ahead to explore the intricate world of safety enforcement in breweries, the role insurance companies play, and the regulatory framework that secures...
2023-11-3023 minCleaning Processes with JerrySelling Against Prospects Staying Status QuoIn this episode of Cleaning Processes with Jerry, he discusses the challenge of beating the status quo in the cleaning industry. Whether it's selling chemicals and services or offering cleaning company services, Jerry shares his experiences in trying to win over clients who have been with their current provider for a long time. He provides insights and tips for overcoming this obstacle and expanding your market. Stay tuned for Jerry's contact information and his plans for a future Facebook group.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality...
2023-11-0917 min
Cleaning Processes with JerryInterview with Mark Ohlmann of Food Safety InnovationIn this episode of Clean Processes with Jerry, Jerry introduces his special guest, Mark Ohlman. Jerry and Mark discuss their online interactions and the value of learning from differing perspectives. A food safety expert with extensive experience is valuable in the food service industry. They possess a deep understanding of the various aspects of food safety, including regulations, best practices, and problem-solving techniques. This expertise is gained through years of hands-on experience in different roles within the industry.One such expert is Mark Ohlman, the founder of Food Safety Innovation. With over 40 years of experience i...
2023-10-0530 min
Cleaning Processes with JerryInterview with Jeff Dussich and his Best Dang ProductIn this episode of Cleaning Processes with Jerry, Jerry interviews Jeff Dusich, the founder of Best Dang Products. They discuss Jeff's journey in the cleaning industry and how he came up with the name for his company. Jeff shares insights about his background and his experience in the chemical and cleaning industry. Tune in to learn more about Jeff and his innovative cleaning solutions and the name you will never forget!Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com
2023-08-2223 minCleaning Processes with JerryReview Of The Netflix Film "Poisoned:The Dirty Truth About Your Food" with Bill MarlerI am sorry I understand there are a couple of audio problems, mainly towards the beginning- Bill does a great job.In this episode, Jerry interviews Bill Marler, a renowned lawyer and food safety advocate. Bill is known for his work representing the people who sued Jack in the Box in the 1990s, which led to a movement for food safety. He has since dedicated his time and resources to fighting for better food safety laws. Jerry shares his admiration for Bill's commitment and recounts how Bill went above and beyond to help him with...
2023-08-0426 min
Cleaning Processes with JerryResults From Our Recent Earth DayThis episode of the Clean Processes podcast focuses on Earth Day and its history. In 1970, Senator Gaylord Nelson proposed the event, and Walter Cronkite covered it on TV. Today, it is not widely covered by the press, and little progress has been made over the past 53 years. Jerry talks about the advances in green chemical production and shares tips for using green products and what other things both manufacturers and cleaning companies can do Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com
2023-05-1114 min
Cleaning Processes with JerryListening with more intention can help you in salesIn this podcast, the host discusses the importance of mastering the art of listening to succeed in any industry. Jerry emphasizes that effective listening can lead to better business relationships and offer tips on improving your listening skills. These tips include paying attention to body language, asking open-ended questions, avoiding distractions, and practicing active listening. Jerry also shares some common listening mistakes people make, including himself, and how to avoid them. Overall, the podcast provides valuable insights into becoming a better listener and building stronger business relationships.Blog Posthttps://www.hospitalitycleaning101.com/11-ways-how-listening-can-improve-your-sales-performance/
2023-04-1212 min
Cleaning Processes with JerryDifferentiation and Value to Offer When Selling ChemicalsRecently I was asked to do a podcast on Alliances that Create Differentiation which I so obliged.I have also done a blog post which can be seen here @ https://www.hospitalitycleaning101.com/alliances-that-create-value-differentiation/In this podcast episode, I review how my alliance with a water-softening company created value for my prospects and customers. I suggest that you frequently and independently go outside your company and sometimes look for these golden opportunities.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cle...
2023-03-0915 min
Cleaning Processes with JerryUncovering More Differences Between The Term Client and CustomerListen today as Jerry uncovers some fundamental differences between clients and customers. It does not matter if you are looking for a product or service or selling the same; you need to understand the dynamics of the differences.Even though Jerry spoke about this same subject some 30 years ago in a presentation to a nationally known hair stylist school, he needed to dig deeper into his understanding when at a funeral.Also, check out the accompanying blog post, where he goes deeper into his thoughts.https://www.hospitalitycleaning101.com/uncovering-more-differences-between-clients-and-customers/Different...
2023-02-2417 min
Cleaning Processes with JerryReviewing Jim Lopolito's Book - Focusing On Expense LossToday Jim Lopolito joins Jerry to review the book he just wrote, Focusing On Expense Loss, where Jim's forward-looking thinking reduces some of the errors made by restaurant and hospitality managers and other businesses.With an expense loss methodology, readers and listers can condition their foresight to achieve their desired solutions.Jim is a full-time Hospitality Consultant offering sustainable solutions and a great source of information.www.lopolitohospitalityconsultants.com#hospitality #growyourbusiness #solveyourproblemsDifferent Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101
2023-01-3129 min
Cleaning Processes with JerryEnd of the Year Refection of GratitudeAt the end of any given year comes a great time to reflect back on both successes and failures as we hope to design a road map for ourselves.At the end of any given year comes a great time to reflect on successes and failures as we plan to design a road map for the following year.After a post online that saidinstead of finishing the year strongwhy don't we finish the year restful and grateful for making it through yet another crazy cycle on earth?I decided to grab the...
2022-12-3111 min
Cleaning Processes with JerrySeven Reasons Why You Should Give a Book for the HolidaysWith the holiday season upon us, you may be thinking about what to get your loved ones. If you're stuck on ideas, why not consider a book? In this podcast, I will talk about why books make great holiday gifts and some of my personal recommendations.The Seven Reasons to Purchase a Book for the HolidaysBooks Make Great Conversation StartersBooks Help Expand Your MindBooks Are The Gift That Keeps GivingBooks Make Great Gifts for Any OccasionThe Cost of a Book is an Actual ValueBook Can Change A LifeAmazon Gift Card Comes to the...
2022-12-2112 minCleaning Processes with JerryScent and Fragrance Chemical Branding with Sean KemperDid you know that scents can trigger good memories in the minds of your customers? Branding your business with a signature scent that your customers can always relate to is a smart move. In this episode, we have Sean Kemper explain how to improve guest experience through scents and fragrances in your rental property or hotel. Sean is the owner of ETI Solutions, a company with a deeper vision to help educate and train short-term rental companies while continuing to bring innovative equipment, cleaning, and disinfecting products to the industry.Listen in to learn how h...
2022-12-0118 min
Cleaning Processes with JerryInterview with Jack Ellison Founder of Clean SquareJACK ELLISON - SHOW NOTES - CLEANING PROCESSES WITH JERRY Summary Given a choice, would you hoard information or share it with the rest of the world to grow together? Jack Ellison, Founder of the CleanSquare community and Vice President of Sales and Distribution at Cleanslate Group, joins the Cleaning Processes podcast today to get into why he would not and how he’s built his community solely to help business owners and people in the cleaning industry learn from each other unselfishly. J...
2022-11-1128 min
The Heart of Hospice PodcastHow to Create Your Advance Care Plan Series with The Conversation Project, Special EpisodeNeed some help with those difficult Advance Care Plan discussions? Welcome to our special Advance Care Plan Series featuring Kate Debartolo and the team from The Conversation Project! Conversations about end of life wishes can happen in different places - in family groups, community groups, or inside communities of faith. No matter where you want to have those ACP discussions, The Conversation Project has a resource you can use. This special series features experts from The Conversation Project team, including TCP Director Kate Debartolo, Improvement Advisor for Community Engagement and Learning Patty Webster, and Rosemary Lloyd, Advisor to Faith Co...
2022-11-0106 min
Cleaning Processes with JerryHow Management Can Create More Sales in the 4th QuarterThe importance of your delivery driver as being your best salesman: The impact of your driver or delivery personnel is more important than you might imagine when it comes to your business. With drivers delivering more and more items in today's B to C world, they seem to be at a premium and in demand, and rightfully so. In my world, it is not unusual to get more than one Amazon delivery just to my house daily.Recent PodcastIn my recent podcast with Bob Natale, Laundry Consultant, this subject came...
2022-10-1815 min
Cleaning Processes with JerryInterview with Omar Miller of Advantage CleaningIn today's episode, Jerry speaks with Omar Miller about his cleaning company, Advantage Cleaning, in New York City. Omar describes how and why he started his company just a few years ago after being an Uber driver. There, he learned some foundations for succeeding in today's world.From the beginning of going door to door and cold calling whoever would listen, he developed a company that seemed like his family.It is no wonder I tried to get Omar before I even did my first podcast ten months ago. EnjoyDifferent S...
2022-09-1428 min
Cleaning Processes with JerryMike Sawchuk- A Clean AssessmentIn today's episode, Jerry speaks with Mike Sawchuk about his recent article in the ISSA Today magazine.https://www.issa.com/articles/a-clean-assessmentThe Articles Title is A Clean Assessment, which deals with using evidence-based data to prove the quality of your cleaning operations.Mike, a consultant with over 30 years of experience, breaks it down to use data to benchmark your team's work to ensure you get the job done and a clean environment.Data can show if improvements are being made to deliver the highest clean, safe, and...
2022-08-3131 min
The Heart of Hospice PodcastA Death Perspective with Rabbi Steve Leder, Episode 116In this episode, our guest Rabbi Steve Leder shares his perspective on dying and how the death of his father forever changed him. Steve Leder is the senior rabbi of Wilshire Boulevard Temple in Los Angeles. After receiving his degree in writing and graduating cum laude from Northwestern University, and spending time studying at Trinity College, Oxford University, Leder received a master’s degree in Hebrew letters in 1986 and rabbinical ordination in 1987 from Hebrew Union College. He is the author of five books: The Extraordinary Nature of Ordinary Things, More Money Than God: Living a Rich Life Wi...
2022-08-121h 01
The Heart of Hospice PodcastWhat You Need to Know about Advance Care Planning with Dr. Jim deMaine, Episode 115Dr. Jim deMaine is with us to talk with us about advocacy in serious illness and his book Facing Death: Finding Dignity Hope and Healing at the End. Dr. deMaine is a retired Pulmonary and Critical Care physician, an accomplished public speaker, and an outspoken advocate for end-of-life decisions. In his book Facing Death: Finding Dignity, Hope and Healing at the End, Jim shares numerous stories that serve as cautionary tales about completing advance care planning discussions prior to a serious illness or health crisis. The book illuminates the weakness of the healthcare system, managing to also highlight the l...
2022-08-0554 min
Cleaning Processes with JerryGreatest Sales Story and Biggest Lesson I Ever LearnedMany years ago, I witnessed the Greatest Sales Story ever told. A veteran rep I worked with did it all by asking one question. His tactic sold a large account that day in a matter of minutes, and his methods have never failed me once since. My fellow rep asked the prospect one question rather than showing brochures and graphs. Please find out how by simply listening to my podcast and trying it later in the day to make more sales in less time.This same sales rep had a knack for asking questions. He could find...
2022-08-0421 min
The Heart of Hospice PodcastWhat You Need To Know About Medical Aid In Dying: A Discussion with Author Anita Hannig, Episode 114Anthropologist Anita Hannig is talking with us about Medical Aid in Dying, misconceptions about assisted dying laws, and her new book The Day I Die: The Untold Story of Assisted Dying in America. Every end of life professional should be informed about what medical aid in dying really is. MAID laws, otherwise known as Death with Dignity laws, have been passed in ten states across the U.S. as well as Washington, D.C. Regardless of whether their state has a law permitting MAID, it’s important that healthcare providers are able to answer questions that might arise from se...
2022-08-0156 min
The Heart of Hospice PodcastWhat You Need to Know About Comfort Feedings, Heartbeat Episode 296We’re talking about comfort feedings today, how they work and the benefits they hold for hospice patients and their caregivers. Comfort feeding, (also pleasure feeding, is the practice of feeding the patient only what the patient likes and wants. It might not be considered particularly healthy. It’s more about enhancing quality of life for the patient. The focus of food intake is on comfort rather than good nutrition. The choices about food and drink are driven by the patient’s ability to swallow, of course. If a patient’s ability to swallow is impaired, he might just take the food...
2022-07-2914 min
The Heart of Hospice PodcastHow to Do Death Better with Dr. BJ Miller, Episode 113We’re honored to feature hospice physician and innovator BJ Miller in an amazing discussion about strengths, trends, and the future of end-of-life care. Dr. Miller is an advocate, thought-leader, and leader on the front lines of end-of-life care. He has been a physician for 19 years and has counseled over 1,000 patients and family members. This vast experience has led him to understand what people really need when dealing with difficult health situations. His TED Talk, What Really Matters at the End of Life has had over 11 million views. He’s the co-author of A Beginner’s Guide to the End: Prac...
2022-07-1558 min
Cleaning Processes with JerryMy Restaurant Silverware Is Dirty!In 2014 after moving to the East Coast, I designed a website/blog to try and market myself or add a personal brand touch. When I left the Midwest, I already had a marketing network set up; however, I had to build a new one. This story is because my third blog was named My restaurant silverware is dirty! See the original blog post here. My restaurant silverware is dirty! It has had the most feedback than all of the others. Some people have contacted me via email and phone from other countries who wanted to talk to me about...
2022-07-1312 min
The Heart of Hospice PodcastKnow Your Patient Rights Series 5, Heartbeat Episode 294In the final episode of our Patient Right series, we’re talking about the right to choose medications, equipment, and who makes visits to the home. The care that’s provided for a hospice patient is collected into something called a Plan of Care. That Plan of Care includes every intervention the hospice team provides, including medications, any medical equipment that’s needed, and which disciplines on the hospice team will make visits with the patient. There’s a lot of information in a Plan of Care and should be individualized to the patient’s and caregiver’s needs. Medications are...
2022-07-0822 min
Cleaning Processes with JerryAdapting the Changing Sales Environment with Adon RiggEffective Strategies for Adapting the Changing Sales Environment with Adon RiggThe sales industry is one of the most competitive in the world. With a constantly changing market and new competitors, working on yourself and preparing for the change is essential; otherwise, you will become irrelevant in the market. In sales, you can't look at life through a rear-view mirror and must keep moving forward. You are a part of the marketing strategy, and being creative and adopting a growth mindset will help you thrive. Don't just see where you are. Look beyond to see...
2022-07-0632 min
The Heart of Hospice PodcastHow to Care for Your Team Beyond the Ordinary with Dr. Michelle Owens & RN Keisha Jones, Episode 112Meet RN Keisha Jones and Dr. Michelle Owens of Hospice Austin and hear how they take extraordinary care of their hospice team with a debriefing program. . After seeing signs of accelerated compassion and moral fatigue in their hospice clinical team in 2021, Keisha and Michelle realized there was more needed beyond pizza parties. They put their heads together to create a debriefing program. As director of the clinical team, Keisha saw that nurses and other clinicians were deeply involved with patients, and the grief of not having families with dying patients was severely affecting the team. A safe space to discu...
2022-07-0156 min
Cleaning Processes with JerryDesigning A Better Laundry Flow Of LinenThe laundry process can be complex if you don’t evaluate the complete process. You must manage the process to ensure that the linen stays safe and avoids unnecessary complications as it passes through each flow stage. If not adhered to, you will damage the linen, shorten its life, and exceed your budget. Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com
2022-06-2216 min
The Heart of Hospice PodcastKnow Your Patient Rights Series #3, Heartbeat Episode 292In episode 3 of our Patient Rights series, we’re talking about the right to choose a physician to manage a patient’s care while on hospice. When receiving hospice care, the patient or decision-maker has the right to choose which physician will manage care. The hospice agency is required to let the patient know he can choose an “attending physician”, a doctor who works alongside the hospice medical director and the hospice interdisciplinary team. Patients often ask a doctor who’s been their primary care provider, someone who knows them well. Hospice teams are required to include that attending physician in c...
2022-06-1708 min
The Heart of Hospice PodcastHow to Be the Best Caregiver for Your Loved One with Alzheimer's or Dementia, Episode 111Caregiving for someone with Alzheimer’s or dementia holds its special challenges. Jennifer Fink of the Fading Memories Podcast is with us to share her caregiving experience. Jennifer became the caregiver for her mom after the death of her dad. Experiencing all the frustration and challenges, Jennifer looked for podcasts that could help. After not finding what she needed, Jennifer launched the Fading Memories podcast. The podcast content is designed to help anyone who is providing care for someone with Alzheimer’s or dementia. According to the Fading Memories Podcast website, “Jennifer is the daughter, granddaughter & great-granddaughter of women who suffere...
2022-06-1551 min
Cleaning Processes with JerryRalph Peterson Housekeeping Academy ShowRalph Petersen Academy Show Episode SummaryHopefully, you understand Ralph’s philosophy that the process of hiring a middle manager to work in the Housekeeping Department is much more than giving them a “ring of keys.”New managers are eager to learn and assist in upgrading and maintaining their facilities regarding cleanliness and sanitation. First, however, owners and upper managers need to give them the mental tools to do the job adequately. Housekeeping Managers have many departments and duties that might fall under their umbrella.Thi...
2022-06-0834 min
The Heart of Hospice PodcastKnow Your Patient Rights Series #1 - Heartbeat Episode 290A common myth about hospice is that patients and families don’t have any choices once hospice care starts, so we’re talking about all the rights patients really do have. Don't miss this 5 part series! It’s vital that both consumers and providers of hospice care know what rights the patient (or the responsible decision-maker) has. Those rights are real and every agency serving seriously ill patients should provide a list to their patients and caregivers. We’re highlighting some of the most important rights - the right to make a complaint, the right to choose a physician, the right...
2022-06-0308 min
The Heart of Hospice PodcastHospice Nurse Julie is the New TikTok PhenomenonWho knew that TikTok videos about death and dying would gain 800,000 followers? Hospice Nurse Julie is our guest, talking about why her hospice videos have gone viral, and what she finds meaningful about working in end-of-life care. RN Julie McFadden started making the videos, never dreaming that four days later so many people would connect with her content. As a hospice nurse, Julie has heard all the questions from patients and families dealing with serious illness. Topics of her videos include the dying process, end of life medications, visioning, and what a natural death looks like. The average age of a...
2022-06-0143 min
The Heart of Hospice PodcastWhat You Need to Know About Bereavement Services, Heartbeat Episode 289Bereavement care is part of hospice, but what exactly is it, who does it, and what should it look like? Hospice agencies in the U.S. are required to offer bereavement services to families and loved ones of patients who die on hospice service. For up to 13 months after the death, families receive support for their grief. It can come in many different forms, depending on the individual needs of the family. The Bereavement Plan of Care is written according to how the family is coping with the death. Hospice team members do a Bereavement Risk Assessment, factoring in situ...
2022-05-2716 min
The Heart of Hospice PodcastGetting Back to the Basics of Quality Self Care, Heartbeat Episode 288How's your self-care these days? We're getting back to the basics of care of body, mind, and spirit. Maybe your self care got off track during the pandemic, but it’s always a good time to do a care inventory. It’s important to ask yourself 5 things about your self care: 1) Is it affordable? 2) Is it sustainable? 3) Is it enjoyable? 4) Is it flexible? 5) Is it actionable?
Here’s what we know about self care. You have to like what you choose to do (enjoyable). You might need to change it at a moment’s notice (flexible). It needs to be somethi...
2022-05-2016 min
The Heart of Hospice PodcastHow to Create Meaningful Care with CareStory, Episode 109Certified Dementia Practitioner Nicole Shute is talking with us about CareStory and its mission to make caring a collaborative effort between caregivers and families. According to the CareStory website, CareStory is “a non-medical digital solution approach to bridge the gap between aging populations, their families, and caregivers. It provides individualized holistic person-centered care for senior residents and just-in-time support to caregivers by engaging families through the use of smart devices. Each resident’s profile has a quick fact page, personalized music, life stories, and video messages that can greatly facilitate caregivers’ daily jobs.” Nicole and the CareStory team provide a multi-fac...
2022-05-1541 min
The Heart of Hospice PodcastHow to get the Best Hospice Care with Therapies, Heartbeat Episode 287We’re clearing up the confusion about using therapies (physical, speech, and occupational) for hospice patients. It’s one of the confusing issues in hospice - whether therapy modalities can be used in end of life care. The truth is that PT, ST, and OT can be utilized in hospice. The goal of these therapies is not rehabilitation or long-term strengthening. The real goal for each of these therapies is enhancing quality of life, focusing on education of the patient and caregivers, and teaching safe practices for patient care. Physical therapists can teach safe transfer techniques, good body mechanics, turning a...
2022-05-1315 minCleaning Processes with JerryThe Cleaning Process For Vacation and Short-Term Rentals with Sean KemperMaking The Cleaning Process Easier and Cost-Efficient with Sean Kemper Many people are reluctant to clean their homes and workplaces because they feel it is time-consuming and tedious. However, when renting places and coming out of the pandemic, you need to put your best foot forward to get protect your guests and get great ratings.In this amazing episode, Jerry Bauer, podcast host, and Sales Consultant of ChemStation Boston, interviews Sean Kemper. Sean is the owner of ETI solutions and Kemper Industries, which focuses on helping vacation & short-term rentals understand the cleaning p...
2022-05-0523 minCleaning Processes with JerryThe Costs Of Inaction of Problems - Pay Me Now or Pay Me Later CommercialWe have all seen or heard the above Fram oil filter commercial, which originally came out in 1972. I bet some of you have used that phrase (Pay Me Now or Pay Me Later) more than any other, and it has nothing to do with changing the oil in a car. Actual Commercial 50 Years AgoYou've probably also heard the phrase, "you have to spend money to make money." So, of course, we know that throwing down more cash for a product can feel uncomfortable for many people. But sometimes, investing in tools and systems is t...
2022-04-2711 min
The Heart of Hospice PodcastAre You Ready for National Healthcare Decisions Day?, Heartbeat Special Episode April 16, 2022In recognition of National Healthcare Decisions Day 2022, we’re talking about advance care planning. What’s your plan for your healthcare and who have you told it to? National Healthcare Decisions Day was started in 2008 by attorney Nathan Kottkamp to encourage people to complete their advance care planning. Every year on April 16 (the day after Tax Day), National Healthcare Decisions Day is observed. It’s the perfect day to make your end of life plans. Develop your plan - think about your beliefs, wishes, and wants for healthcare during a serious illness. Document your plan - put your plan into the le...
2022-04-1611 min
The Heart of Hospice PodcastHow to Avoid Labels and the Damage They Cause, Heartbeat Episode 283Using labels for people can be evidence of our implicit bias. Hospice providers can enhance the quality of care by avoiding labels. If you have a brain, you have a bias. It’s who we are as humans. The key to treating our patients and their families with respect and compassion is to avoid labels that make them less than human. Healthcare providers might not even realize the labels we give our patients are disrespectful or derogatory. It’s possible to describe a patient’s condition or status without using a term that is demeaning. It’s also possible to report beha...
2022-04-0816 min
Cleaning Processes with JerryIdeas and Conversation with Laundry Consultant Bob NataleThe Laundry Business with Bob NataleIn this episode, Jerry Bauer, podcast host and the Account Manager of ChemStation Boston, talks with Bob Natale, Consultant, and Operations Manager at Delaware County Linen. Delaware County Linen is a full-service linen company founded in 1988 to service and support local businesses. Bob started in the commercial laundry industry in 1980 in a uniform rental before migrating to linen supply. He later went to selling in the chemical business, supporting Commerical and On-Premise Laundries. Bob has 29 years of experience doing commercial laundry. Bob talks about the effects of...
2022-04-0525 min
The Heart of Hospice PodcastFrom Grief to Growth with Paula Stephens, Epi. 106Today’s guest is a chaplain in the Buddhist tradition and author of “From Grief to Growth: 5 Essential Elements of Action to Give Grief A Purpose and Grow From Your Experience”. You’re going to love our conversation with Paula Stephens!! Paula has a Master's Degree in Exercise Physiology and studied Buddhist Chaplaincy at Upaya Institute and Zen Center. She’s a Certified Wellness Coach, Mindfulness Teacher, Clinical Hypnotherapist, a Yoga Instructor and a hospital chaplain in the Buddhist traditions. She brings professionalism and compassion to her work by recognizing the importance of healing the whole person, mind/body/spirit. Afte...
2022-04-011h 04
The Heart of Hospice PodcastHow to Manage the Financial Aspects of Caregiving, Heartbeat Episode 282Financial burden is a real problem for over 55 million caregivers across the U.S. What money issues do people need to consider before they take on the caregiving role? Often a caregiver has many roles, including being a full time wage earner and other family caregiving responsibilities like kids. Caregivers spent an average of $7000 of their own money in 2017 for things like medical expenses, legal fees, and paid caregiving help. It’s important to stay informed, and to think about the financial needs in advance if you can. Keep in mind the financial health of both the one needing care a...
2022-03-2514 min
Cleaning Processes with Jerry5 Steps Of Clean and Sanitizing In Food ProductionDifferent Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com
2022-03-2309 min
The Heart of Hospice PodcastHelp for Your Grieving Heart Series Wrap Up with Gabby Jimenez, Heartbeat Episode 281We’re wrapping up our Grief Series in collaboration with Gabby Jimenez of The Hospice Heart, featuring social workers Isabel Stenzel and Lisa Pahl of The Death Deck. After discussing prolonged grief, helping children manage grief, and dealing with grief for someone while still providing care for someone else, we’ve grown in our understanding of how grief affects our lives. Gabby says that being stuck in grief really hit home with her. The situation of being unable to move through grief is very real. For Helen, Isabel’s guidance about how children grief was so helpful. As Isabel said, “If y...
2022-03-1812 minCleaning Processes with JerryMetrics for Cleaning Performance with Steve Ashkin the Father Of Green CleaningMetrics For Cleaning PerformanceEpisode summaryGuess what? Organizations are eager to adopt sustainable business practices but still struggle to implement a sustainability strategy, particularly during cleaning. This calls for educating firms on cost-effective technologies for testing cleaning performance in the industry. The guest on this episode highlights the importance of cleaning on human health and protecting the environment. The show first starts with redefining cleaning to protect the health of employees. Next, the show presents the central theme, which is objectively measuring the cleaning performance of surfaces and equipment in...
2022-03-1614 min
The Heart of Hospice PodcastDiscussing Memorial Tattoos with Deborah Davidson of The Tattoo Project, Episode 105Memorial tattoos have become a popular way of remembering loved ones. Our guest today is Deborah Davidson, creator of The Tattoo Project. Deborah has done some amazing research and work into how we express our grief through tattoo body art. Tattoos have become more mainstream than ever. As a sociologist, Deborah has researched deeply into death and dying, bereavement and grief. She had her own personal grief experiences as well. Working as a volunteer for a bereavement families organization, she began seeing more and more tattoos in memory of loved ones who had died. Historically, tattoos have been used for s...
2022-03-1546 min
The Heart of Hospice PodcastHelp for Your Grieving Heart with Lisa Pahl and Gabby Jimenez, Part 5, Heartbeat Episode 280In episode 5 in our Grief Series in partnership with Gabby Jimenez of The Hospice Heart, hospice social worker Lisa Pahl of the Death Deck is back to talk with us about managing grief for a loved one while still providing care for someone else. Multiple losses can be overwhelming, and Lisa reminds there’s no magic answer. It’s important to assess whether you can step back from current caregiving responsibilities and let someone else take on some of the work, even if it’s only temporary. Hospice professionals have to ask themselves the same question as they move from pati...
2022-03-1118 minCleaning Processes with JerryA Conversation with Andrew Ries of Performance Food Service Chemical DivisionTopics· Food, beverage, and chemical industries· Company mergers and acquisitions· Sales leadership· COVID’s impact on business Andrew Ries of Performance Food Service Chemical Division In Cleaning Processes with Jerry, we hear from Andrew Ries, Chemical and Beverage Manager at Performance Food Service. He discusses his career trajectory and various challenges he has faced, from industry consolidation to the new normal in the pandemic. The food, beverage, and chemical industries are not faint of heart. Andrew started working in the food industry...
2022-03-0728 min
The Heart of Hospice PodcastHelp for Your Grieving Heart with Isabel Stenzel and Gabby Jimenez of The Hospice Heart, Part 4, Heartbeat Episode 279Part 4 of our Grief Series with Gabby Jimenez of The Hospice Heart features bereavement social worker Isabel Stenzel, with a focus on grief in children and young adults. Younger people navigate grief differently. As hospice and bereavement professionals, it’s important to remember to respect the instinct and wishes of the parents. There are numerous ways children can be connected to someone who’s dying - writing letters and cards or drawing pictures. If we’re old enough to love, we’re old enough to grieve. A time of loss is an opportunity to teach a child how to navigate a g...
2022-03-0429 min
Cleaning Processes with JerryWhat does a Hospitality Consultant look for? with Jim LopolitoDifferent Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com
2022-03-0225 min
The Heart of Hospice PodcastFinding Refuge in Grief with Reid Peterson, Episode 104Reid Peterson of Grief Refuge brings a serene energy to our conversation about grief support, self care, and finding your normal inside a grief journey. Thanks for connecting with The Heart of Hospice! Reid is the founder and creator of the Grief Refuge app. He holds a masters degree in transpersonal psychology, and is certified in death and grief studies by the Center for Loss and Life Transition. Reid lost his biological father to suicide, and his stepfather to cancer. His personal experience helped him identify the need for grief support after a loss. He created the Grief Refuge app...
2022-03-0146 minCleaning Processes with JerryRyan Demar of Tennant Floor Care Equipment- Coming Out Of A PandemicRobotic Cleaning Machines with Ryan DemarIn this episode, Jerry Bauer, podcast host and the Account Manager of ChemStation, talks with Ryan Demar, Factory Direct Account Manager at Tennant Company, a recognized leader of the cleaning industry. Tennant is passionate about developing innovative and sustainable solutions that help customers clean more spaces more effectively, addressing indoor and outdoor cleaning challenges. Products include equipment for maintaining surfaces in industrial, commercial, and outdoor surfaces. Ryan talks about the fastest-growing markets in the cleaning industry, how the robotics cleaning machines came to life, how they work, the number o...
2022-02-2221 min
The Heart of Hospice PodcastHelp for Your Grieving Heart with Isabel Stenzel and Gabby Jimenez, Part 2, Heartbeat Episode 277In collaboration with Gabby Jimenez of The Hospice Heart, we’re featuring social worker Isabel Stenzel in Part 2 of our Grief Series. Isabel specializes in grief and bereavement, and she shares guidance about how to cope with grief in healthy ways. Identifying when extra support is needed during a grief journey is really important. Talking with a close friend who listens well, or a professional grief counselor is a good way to get help. Isabel offers that it can be helpful to focus on the grief during a talking session, and then set it aside for a while to relie...
2022-02-1822 min
The Heart of Hospice PodcastLife After Child Loss with Peggy Green, Episode 103Grief coach Peggy Green is with us talking about her journey through child loss, the lessons she’s learned, and her book “Life After Child Loss: A Mother’s Guide to Survival”. Peggy became a grief coach after experiencing the loss of two children, a nine month old daughter and her 24 year old son. Her wisdom is invaluable for anyone who has experienced the death of a child. Her mission according to her website theegriefspecialist.com is to “bring hope to mothers who are grieving the loss of a child and support to those who feel they can't find hope for the fu...
2022-02-1545 minCleaning Processes with JerryDave Thompson of Academy Of Cleaning ExcellenceThe New Generation Of Cleaning With Dave ThompsonIn this episode, Jerry Bauer, podcast host and the Account Manager of ChemStation, talks with Dave Thompson, a Motivational Speaker, Author, Podcaster, Instructor, and The Director of the Academy of Cleaning Excellence. The Academy is a Professional Development and Certification for the cleaning industry. It provides professional development to facility maintenance operations around the globe through live, online, and virtual instruction. Dave talks about the biggest challenges facing the cleaning industry in 2022 and how to overcome them, how The Academy of Excellence works, learning versus training, and t...
2022-02-1224 min
The Heart of Hospice PodcastHelp for Your Grieving Heart Series, Part 1, Heartbeat Episode 276Welcome to our series on grief in collaboration with Gabby Jimenez of The Hospice Heart, featuring grief experts Isabel Stenzel and Lisa Pahl of The Death Deck. Gabby, a hospice nurse, began noticing an increase in questions about grief on her Facebook group for The Hospice Heart. She’s partnered with us at The Heart of Hospice to bring you this six part series on grief. We’re going to be talking about numerous topics related to grief, including grief that seems to last for longer than it should, when to seek professional help for your grief, grieving for one per...
2022-02-1110 minCleaning Processes with JerryJeff Cross Of ISSA- International Sanitary Supply AssociationUpdate OnThe Cleaning Industry TodayCleanliness is undoubtedly one of the most important factors in the hospitality industry. In the past few years, numerous studies have been conducted to determine what you can do in your facility for guests to really feel the cleanliness from their perspective. If you take a look around the cleaning industry today, you will see that trends are shifting toward an organization’s brand being reflected in their clean and well-maintained facilities. The industry today is being challenged and driven by the basic needs of our customers. By keeping in...
2022-02-0718 min
The Heart of Hospice PodcastSelf Care Series for Caregivers, Wrap Up, Heartbeat Episode 275With over 50 million caregivers caring for loved ones across the U.S., self care has become an urgent need. We’re wrapping up our Self Care Series, helping you take care of body, mind, and spirit. Caregivers use their whole “selves” - body, mind, and spirit - to provide care for loved ones, family, and friends. If you’re a hospice professional caring for those who provide unpaid care for those with serious illness, it’s important to provide education on self care. Personal caregivers have reduced quality of life due to the demands of caregiving responsibilities. Isolation, sleep deprivation...
2022-02-0411 min
The Heart of Hospice PodcastA Self Care Series for Caregivers, Part 4, Heartbeat Episode 274In episode 4 of our Self Care Series, we’re talking about nurturing your spirit, supporting hope, and sustaining your spirit while providing care for someone with a serious illness. Just as you care for body and mind, it’s important to provide care for our spirits as well. While caregiving might create isolation for the caregiver, it’s possible to maintain practices that will support spiritual health. Music, nature, connecting to a faith community, and continuing personal faith rituals at home can provide positive influence on the human spirit. Be sure to connect with your faith leader or hospice chaplain f...
2022-01-2813 min
The Heart of Hospice PodcastA Self Care Series for Caregivers, Part 3, Heartbeat Episode 273Providing care for a loved one can have long-term effects on mental health. In part 3 of our Self Care Series for Caregivers, we’ve got tips for self care of the mind. When it comes to self care, we have to care for body, mind, and spirit. Caring for one of the parts of our Self means we’re also caring for the other two. If you’re an unpaid caregiver, you put in a lot of work to meet the needs for your loved one. It’s important to remember to care for yourself. When the overwhelm starts to affect men...
2022-01-2113 min
The Heart of Hospice PodcastA Self Care Series for Caregivers - Part 2, Heartbeat Episode 272Caregiving can take a toll on the physical health of a caregiver. We’ve got some tips in episode 2 of our Self Care Series for Caregivers! Of course, it’s important to get clearance from your doctor before you start any physical regimen. Then start out low and low. Listen to what your body is telling you. Make your exercise regimen affordable, reasonable, sustainable, and mostly importantly - fun! Do an activity that’s enjoyable for you. Make it a social activity and invite a friend. Having someone to exercise with, having company in the form of an accountability partner is a...
2022-01-1412 min
The Heart of Hospice PodcastA Self Care Series for Caregivers, Part 1 - Intro, Heartbeat Episode 271Welcome to part 1 of our series on Self Care for Caregivers! 53 million people across the U.S. are unpaid caregivers for a loved one, and they need intentional self care every single day. Caregiving responsibilities affect the caregiver in almost every aspect of life, taking a big toll on body, mind, and spirit. It’s a hard job, sometimes very solitary, and affects quality of life for the caregiver. Because the caregiving system of a terminally ill or seriously ill person is so fragile, it’s important that the caregiver practice self care on a daily basis. Self care that care...
2022-01-0707 min
The Heart of Hospice PodcastEnd of Life Insights from Hospice RN Beth Cavenaugh, Episode 100Hospice nurse Beth Cavenaugh is talking with us today about her passion for end of life care and her book, Some Light at the End. As a Hospice and Palliative Care Certified RN, Beth has 15 years experience in hospice nursing. In her book Some Light at the End, Beth shares the wisdom she’s acquired through the years working with seriously ill and dying patients. Her personal story includes end of life care as well through the care of her mother as she journeyed through a lung cancer diagnosis. Beth was inspired by that personal journey to go into hospi...
2022-01-0150 min
The Heart of Hospice PodcastA New Year Brings New Possibilities, Heartbeat Episode 270We’re on the brink of the near year and the possibilities are endless. What do we hope 2022 will bring for the hospice industry? Looking at the year ahead, we hope for good things to come. Above all, we hope for a resolution to the pandemic that has brought so much suffering around the world. Jerry and Helen will be connecting with some awesome guests in the new year- experts in the hospice industry who’ll share their professional experiences along with their personal journeys in end of life care. We’ll be introducing you to new industry trends and reconne...
2021-12-3109 min
Real Talk w/Jacob BauerJerry PaigeJerry Paige is an American boxer who won the light welterweight gold medal at the 1984 Summer Olympics. A year earlier he won a silver medal at the 1983 Pan American Games. Jake and Jerry sit down and BS over what life has been like since the Olympics and the boxing scene in Central Ohio--- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
2021-12-251h 55
The Heart of Hospice Podcast2021 - The Year in Review, Heartbeat Episode 269We’re looking back on 2021 and all the changes it brought for the hospice industry. Some of the changes were good, and some of the changes were challenging. Staffing shortages, waiting lists for patients to be admitted to hospice, regulatory changes, and shortages of PPE were a few of the obstacles hospice teams all over the country face. 2021 also brought some changes that improved the care we provide. Learning to use technology to keep our team members updated and keep patients connected with their loved ones became a strength for end of life professionals. The Heart of Hospice podcast feature...
2021-12-2412 min