Shows
Wild DucksThe Man Behind Autocorrect - Part TwoIn part two of this conversation, host Jerry Cuomo continues his discussion with Ken Kocienda, creator of iPhone’s autocorrect and author of Creative Selection. Ken reflects on his post-Apple career, including roles at Postmates, Airbnb, and co-founding his AI company, Infactory. He explores making AI-powered tools more transparent and enterprise-ready while sharing his vision for the future of human-computer interaction.Key Takeaways:AI’s next frontier lies in enterprise applications beyond consumer chatbots.Transparent AI models can improve reliability and decision-making.The future includes seamless, conversational interfaces for businesses and individuals alike.* Coverart was created with...2024-12-1114 min
Wild DucksThe Man Behind Autocorrect - Part OneIn part one of this two-part conversation, host Jerry Cuomo talks with Ken Kocienda, former Apple software engineer and author of Creative Selection: Inside Apple's Design Process During the Golden Age of Steve Jobs. Ken shares the backstory of creating the iPhone’s autocorrect feature and working closely with Steve Jobs. He reflects on the significance of blending design and technology to shape user experiences, offering insights into Apple’s innovation culture that still resonates in today’s tech landscape.Key Takeaways:Creating iPhone autocorrect required blending design with tech for seamless typing.Apple’s innovation culture...2024-12-1019 min
Wild DucksCake on TuesdayIn this episode, host Jerry Cuomo sits down with Elizabeth Bieniek to discuss practical ways to spark innovation in corporate environments. Elizabeth shares insights from her book, Cake on Tuesday, and talks about the importance of curiosity, asking the right questions, and overcoming fears to drive meaningful change.Key takeaways include:Innovation starts with action—take the first step, even if it’s imperfect, to build momentum.Identifying and questioning fears can reveal they’re often assumptions, not real barriers to progress.Authenticity and openness from leaders encourage genuine collaboration and spark great ideas...2024-11-1318 min
Wild DucksCollectibles meet TechnologyIn this episode, Kathryn Harrison, CEO of Magpie Collectibles, joins host Jerry Cuomo to explore how technology is transforming the collectibles industry. They discuss innovations like secure digital signatures to protect collectibles from counterfeits, leveraging AI and image recognition to streamline inventory management, and the growing role of interactive digital experiences. Kathryn shares her vision of a future where physical and digital collectibles coexist seamlessly, creating exciting new opportunities for collectors. Tune in for an insightful conversation on the future of collectibles!2024-10-0214 min
Wild DucksWelcome to Wild Ducks PodcastIntroducing "Wild Ducks," a tech podcast hosted by Jerry Cuomo. In this bonus episode, Jerry unveils the new podcast format and his latest book, "Think Artificial Intelligence." While AI remains a core focus, the podcast now explores a broader range of tech topics, featuring expert interviews and lighthearted, fictional guests. Episodes are concise, perfect for quick listens. Additionally, Jerry discusses "Think AI," a book designed to demystify AI and highlight its practical applications. Tune in to "Wild Ducks" for insightful tech discussions and grab your copy of "Think Artificial Intelligence" to support St. Jude Children's Research Hospital.2024-08-2703 min
Wild DucksThe Who & What You Know FormulaIn this special bonus episode, Jerry Cuomo's AI-generated avatar shares insights on the power of knowledge and the importance of building a strong social network. Learn how combining "what you know" with "who you know" can enhance personal growth and lead to a successful career. This message, created for Duke University's incoming students, emphasizes that knowledge is a team sport, and a healthy network is key to long-term success.2024-08-2702 min
Wild DucksAI Sports ExperienceIn this episode, Jerry Cuomo chats with IBM Fellow Aaron Baughman about the intersections of AI, sports, and technology. Aaron shares insights on AI’s role in predicting match outcomes, enhancing fan engagement, and the challenges of AI-generated content. Learn how technologies like IBM’s wastonx AI, are being applied to re-imagine how you experience sports. After you listen, be sure not to miss the US Open and ESPN Fantasy Sports to see some of these technologies in action!Takeaways:AI is transforming sports by predicting match outcomes and boosting fan engagement.IBM's AI technology is over...2024-08-2617 min
Wild DucksAI-Powered Document UnderstandingIn this episode of the Wild Ducks podcast, host Jerry Cuomo welcomes Dr. Martin Goodson, founder of Evolution AI. They discuss the advancements in AI-powered document understanding, exploring how Evolution AI's innovative models merge computer vision and natural language processing to revolutionize data extraction. Martin shares insights from his journey in AI, the challenges of document analysis, and the future of AI in automating complex tasks. Tune in to learn how AI can potentially read and understand documents better than humans.Don't miss this fascinating conversation!2024-08-1915 min
Wild DucksAI-Powered Document UnderstandingIn this episode of the Wild Ducks podcast, host Jerry Cuomo welcomes Dr. Martin Goodson, founder of Evolution AI. They discuss the advancements in AI-powered document understanding, exploring how Evolution AI's innovative models merge computer vision and natural language processing to revolutionize data extraction. Martin shares insights from his journey in AI, the challenges of document analysis, and the future of AI in automating complex tasks. Tune in to learn how AI can potentially read and understand documents better than humans. Don't miss this fascinating conversation!2024-08-1215 min
Wild DucksAI versus Internet - Part TwoIn this episode of the Wild Ducks podcast, host Jerry Cuomo continues his insightful conversation with IT industry legend Irving Wladawsky-Berger. They explore the transformative impacts of AI and the internet, discuss cybersecurity challenges, and the importance of digital identities. Listen in as they share experiences and ideas on evolving technologies and their social and economic implications. Tune in for practical insights and a deeper understanding of how we can navigate and secure our digital future. Don't miss this engaging discussion between two tech pioneers!2024-08-0615 min
Wild DucksAI versus Internet - Part OneWelcome to the Wild Ducks podcast! Join host Jerry Cuomo as he explores trending technology topics with a personal and behind-the-scenes touch. In this premiere episode, Jerry chats with Irving Wladawsky-Berger, a legend at IBM and a research affiliate at MIT Sloan. They discuss the evolution of the internet and AI, comparing their impacts on technology and society. Irving shares insights from his career, including spearheading IBM's transition to the internet and open systems. Don't miss this engaging conversation with a true innovator. Tune in for part one of "Internet vs. AI" and learn more about the future of...2024-07-2917 min
Wild DucksCTO Insights: AI's Impact on AdvertisingJoin host Jerry Cuomo where he sits down with George London, the Chief Technology Officer at Upwave. George shares his unique perspective on the evolving role of AI, exploring the classics and spinning the latest hits in the AI rotation. This episode explores the innovative use of predictive and generative AI models at Upwave, a platform dedicated to enhancing the effectiveness of brand advertising. Tune in to hear George share insights from his role as CTO, drawing on his extensive AI experience with music recommendation systems, hedge fund analysis, and economic forecasting. He discusses the impact of AI on...2024-06-0517 min
Wild DucksFuture of Work: AI and Human SkillsHost Jerry Cuomo is joined by Matt Beane, a pioneer in the field of future work and skills development. A professor at the University of California at Santa Barbara and affiliated with both Stanford's Digital Economy Lab and MIT's Initiative on Digital Economy, Matt shares insights from his new book, "The Skill Code: How to Save Human Ability in an Age of Intelligent Machines." Listen as Matt discusses the integration of AI into work spaces and its impacts on skill development. He combines a unique blend of real-world experience and academic insight to explain how we can harness AI...2024-05-1616 min
Wild DucksChat with DocumentsHost Jerry Cuomo explores the innovative technique of Retrieval-Augmented Generation (RAG) with expert guest Dr. Lucia Larise Stavarache. RAG is transforming how AI interacts with data by utilizing existing documents without the need for extensive training cycles. This method proves invaluable for handling sensitive or proprietary information and adapting to rapidly changing data like current events. Join Jerry and Larise as they discuss the practical applications of RAG in various industries and its impact on AI development. Larise shares her experiences and the advantages of RAG, from simplifying legal documents to engaging with AI...2024-04-1715 min
Wild DucksIP Law and AIListen in as host Jerry Cuomo sits down with Robert Plotkin, a renowned patent attorney, AI book author, and co-founder of Blueshift IP. With a rich background that bridges technology and law, Robert shares insights into the crucial role of intellectual property in the era of AI. The discussion spans the impact of AI on innovation, patent law, and the future of AI-generated works. As someone deeply familiar with the intersection of technology and intellectual property, Robert's expertise offers listeners an encouraging perspective on navigating the complexities of AI and patents. This conversation not only sheds light on the...2024-03-1416 min
Wild DucksBuying Your Next Couch with AIIn this episode of The Art of AI Podcast, host Jerry Cuomo is joined by Alex Back, founder and CEO of Couch.com, for an engaging discussion on how AI is revolutionizing the furniture shopping experience. Discover how Couch.com uses AI to simplify the daunting task of buying a new couch, making it a more enjoyable and informed process. Tune in for insights into the intersection of home furnishing technology and AI, and learn about the future of online furniture shopping from a visionary in the industry.Episode takeaways:Revolutionizing Furniture Shopping with AI...2024-02-2114 min
Wild DucksAI for Customer CareIn this episode of the Art of AI podcast, host Jerry Cuomo engages with Eniko Rozsa, a Distinguished Engineer at IBM and a Fellow at the World Economic Forum's AI Alliance, to discuss the transformative impact of generative AI in customer support. Eniko brings over a decade of experience in building AI agents and shares her journey from developing her first chatbot to leveraging today's sophisticated generative AI models for enhancing customer care. As they examine the shift from traditional AI approaches to the nuanced capabilities of generative AI, listeners will gain insights into how AI is revolutionizing customer...2024-02-0715 min
Wild DucksAI for Sustainable IT - Part 1In this first episode of a two-part series, hosted by DJ, the AI chatbot, with guests Jerry Cuomo and Kevin Yu, their conversation explores the intersection of Artificial Intelligence (AI) and Site Reliability Engineering (SRE) in promoting sustainable IT operations.You can catch Part 2 on Kevin's "Making of the SRE Omelette" feed.
Jerry discusses the complexities of AI, tracing its progression from machine learning to advanced stages like generative AI and large language models such as ChatGPT. While Kevin, provides insights into the SRE field, underscoring its significance in offering outstanding user experiences and advocating for sustainable...2024-01-2517 min
Wild DucksRoad to watsonx - Part 2Welcome to Part 2 of our discussion on IBM's AI evolution titled, the 'Road to watsonx'. Host Jerry Cuomo is joined again by Bill Higgins, as they pick up from where they left off in the first episode.Bill shares insights on the creation of watsonx, revealing IBM's strategic shift towards generative AI, collaboration with Red Hat, and leveraging IBM Research technology and open-source.Jerry and Bill also offer insights into IBM's key partnerships and alliances, notably the collaboration with Hugging Face, a pivotal player in the open-source AI community. Bill shares his personal experiences that...2024-01-1813 min
Wild DucksRoad to watsonx - Part 1In the first of a two-part episode on the Art of AI podcast, host Jerry Cuomo is joined by Bill Higgins, IBM Distinguished Engineer and VP for watsonx platform engineering, for a exploration of artificial intelligence's history and evolution. This episode, titled "The Road to watsonx," explores the significant milestones of AI, from the Dartmouth Conference to the latest advancements, with a particular focus on the development of IBM Watson.Throughout the episode, Jerry and Bill examine the transformation of AI from its early days to its current state, underscoring IBM's pivotal role in this journey. The...2024-01-1015 min
Wild DucksOutside In: A Financial Industry PerspectiveJoin Jerry Cuomo and guest host Riccardo Forlenza in a riveting discussion with Murli Buluswar from Citigroup on 'Outside In: A Financial Industry Perspective'. This episode offers an in-depth exploration of generative AI's role in transforming industries, particularly financial services. Listen as they discuss the historical evolution of AI, its current and future impact on policy and business strategy, and the importance of balancing technological advances with ethical considerations. Murli provides unique insights into how AI is reshaping decision-making processes, emphasizing the need for governance, transparency, and human-centric approaches. A must-listen for professionals navigating the ever-evolving landscape of AI...2023-11-3022 min
Wild DucksLlama2 Inverviews LangChainIn this bonus episode, guest host Llama2, a Large Language Model, welcomes LangChain, an innovative framework engineered to elevate the capabilities of language models. The conversation aims to highlight the value LangChain brings to LLM-based applications by acting as a bridge between LLMs and fresh, real-time data sources. Whether it's providing up-to-date stock information for a financial advisory chatbot or tailoring fashion advice based on current weather conditions, LangChain's functionalities are designed to empower applications with contextual awareness and relevant responses.LangChain explains its unique approach to data retrieval, cleaning, and summarization, along with its seamless integration...2023-09-2405 min
Wild DucksHallucinationsIn this episode host Jerry Cuomo introduces Mihai Criveti as the teammate he turns to first with any AI-related questions. Together, they tackle the complex issue of hallucinations in Large Language Models (LLMs). Mihai clarifies why these models can sometimes produce misleading or incorrect outputs and offers practical solutions like few-shot prompting and Retrieval Augmented Generation (RAG). If you're a business leader interested in implementing AI or simply curious about its limitations, this episode is a must-listen. Gain valuable insights from two experts as they discuss how to use these models more responsibly and effectively.For a...2023-09-1415 min
Wild DucksTeaching AI to ForgetIn this bonus episode, host Jerry Cuomo explores the intriguing concept of "Training AI to Forget." Joined by 'guest' Dr. Eva Rosenberg, a fictional memory psychologist portrayed using voice synthesis tech, they discuss the intersection of neuroscience, ethics, and computer science in AI. Jerry shares insights from his recent article and introduces "The Neuralyzer," a code experiment that enables AI systems to forget specific terms or data, aligning with governance and ethical considerations like GDPR.In a surprising twist, Jerry reveals that the role of Dr. Eva Rosenberg was performed by him using technology...2023-09-0707 min
Wild DucksEnterprise AIIn this episode of The Art of AI podcast, host Jerry Cuomo welcomes Rama Akkiraju, VP for Enterprise AI and Automation at NVIDIA and former IBM Fellow. Rama, who has been recognized by Forbes as one of the leading women in AI research, talks about the significant changes she has witnessed in AI technology, especially its application in enterprise settings.Jerry and Rama discuss how tasks that once required months of work and expert data scientists can now be accomplished in significantly less time. They cover the role of generative AI in transforming various enterprise functions, including...2023-08-3012 min
Wild DucksChatGPT Risks & RealitiesIn this bonus episode Digital Jerry (DJ) sits down with the iconic chatbot, ChatGPT, to discuss Jerry Cuomo's article "Exploring the risks and alternatives of ChatGPT”. Engaging in a candid dialogue, DJ provides ChatGPT with a unique platform to articulate the inner workings of its system in its own words. The conversation touches upon the significance of user data privacy, the potential intellectual property concerns tied to AI outputs, and the differences between ChatGPT applications and the foundational GPT models. The episode also shines a spotlight on the enterprise-centric Microsoft Azure OpenAI service and gives listeners a glimpse into th...2023-08-2105 min
Wild DucksDrive Thru AIHost Jerry Cuomo host an exciting behind the scenes look at how advanced AI technology is transforming how orders are taken at drive thru restaurants. "I make computers speak" is the calling card of guest Brian Langner. Brian and Jerry discuss the challenges and rewards associated with conversational AI. Brian adds to his calling card, "however, the harder part is getting them to listen."Brian, who currently leads AI Research and Projects for Watson Orders, highlights his journey from university studies in AI, to Silicon Valley startup ToyTalk, then being acquired by McDonald's, and now at IBM...2023-08-0915 min
Wild DucksMy name is Robo... What's my name?Welcome to a special bonus episode of the Art of A.I. for Business, hosted by our guest and digital colleague, Robo. Today, we dive into the engaging and fascinating world of 'prompt engineering' and the role of 'tokens' in Artificial Intelligence. Tokens are the building blocks that AI models use to understand and generate language. As we chat with an AI, it takes our input, breaks it into tokens and uses them to form responses. However, an AI model's memory has a token limit, and once this limit is reached, the oldest tokens are forgotten. Robo illustrates this...2023-08-0305 min
Wild DucksTrustworthy A.I.Welcome to the inaugural episode of the rebranded "Art of Automation" podcast, now titled "The Art of AI." Join your host, Jerry Cuomo, IBM Fellow and VP for Technology, and guest Dr. Ruchir Puri, IBM Fellow and Chief Scientist at IBM Research, as they explore the fundamental theme of this series: "Trustworthy AI for Business." Listen in as they discuss the importance of data governance, responsible AI practices, and transparent model training to ensure that AI systems earn trust and deliver reliability in the business landscape.In this episode, Ruchir's analogy of a blender illustrates "Un-Trustworthy AI."...2023-07-2620 min
The Art of A.I.Trustworthy A.I.Welcome to the inaugural episode of the rebranded "Art of Automation" podcast, now titled "The Art of AI." Join your host, Jerry Cuomo, IBM Fellow and VP for Technology, and guest Dr. Ruchir Puri, IBM Fellow and Chief Scientist at IBM Research, as they explore the fundamental theme of this series: "Trustworthy AI for Business." Listen in as they discuss the importance of data governance, responsible AI practices, and transparent model training to ensure that AI systems earn trust and deliver reliability in the business landscape.In this episode, Ruchir's analogy of a blender illustrates "Un-Trustworthy AI."...2023-07-2620 min
Wild DucksIntroducing: The Art of A.I. for BusinessCalling all Art of Automation fans! Brace yourselves for a special bonus episode with some exciting news.We're delighted to announce that the Art of Automation podcast is teaming up with the Think Blockchain podcast to create an entirely new show titled "The Art of AI for Business." This podcast is dedicated to exploring the realm of trustworthy AI for businesses.In this episode, we'll delve into how Automation and AI complement each other perfectly, akin to the delightful pairing of peanut butter and chocolate. Automation serves as the lynchpin in creating a hybrid workforce...2023-07-2602 min
The Art of A.I.Introducing: The Art of A.I.Calling all Art of Automation fans! Brace yourselves for a special bonus episode with some exciting news.We're delighted to announce that the Art of Automation podcast is teaming up with the Think Blockchain podcast to create an entirely new show titled "The Art of AI." This podcast is dedicated to exploring the realm of trustworthy AI for businesses.In this episode, we'll delve into how Automation and AI complement each other perfectly, akin to the delightful pairing of peanut butter and chocolate. Automation serves as the lynchpin in creating a hybrid workforce where humans...2023-07-2602 min
Wild DucksInnovationWelcome to the latest episode of the Art of Automation podcast, where we explore the latest trends and insights on innovation and automation. In this episode, our host Jerry Cuomo sits down with Kemal Kvakic, Head of Innovation at Raymond James, to discuss the role of innovation in a modern enterprise.Kemal shares his passion for innovation and sheds light on his role at Raymond James. As Chief Innovation Officer, Kemal discusses how he drives change within the organization, including business sponsorship and partnering with IT.The conversation then turns to the role of automation...2023-04-0119 min
The Art of A.I.InnovationWelcome to the latest episode of the Art of Automation podcast, where we explore the latest trends and insights on innovation and automation. In this episode, our host Jerry Cuomo sits down with Kemal Kvakic, Head of Innovation at Raymond James, to discuss the role of innovation in a modern enterprise.Kemal shares his passion for innovation and sheds light on his role at Raymond James. As Chief Innovation Officer, Kemal discusses how he drives change within the organization, including business sponsorship and partnering with IT.The conversation then turns to the role of automation...2023-04-0119 min
Wild DucksAutopilotIntroducing our first video podcast episode. In this episode of the Art of Automation podcast, IBM Fellow Jerry Cuomo shares a story about the first autopilot designed in 1912 and equates it to a new style of AI-powered automation called BizOps. He explains how BizOps is like an autopilot for your business, allowing it to fly straight and level without your undivided attention. Through examples, he demonstrates how BizOps can automate critical aspects of your business by connecting the left and right sides of the enterprise brain (business and IT) to observe and correlate data and events across...2023-02-2805 min
Think BlockchainAI + BlockchainIn short bonus episode, Jerry Cuomo discusses the relationship between AI and blockchain, debunking the notion that the combination is hyped and stating that they both enforce each other. Cuomo highlights how blockchain provides authentic data, bringing trust to AI and augmenting decision making, while AI brings intelligence to data. Cuomo also mentions how the combination of AI and blockchain could benefit industries such as healthcare and finance by providing better data and identity protection. Cuomo suggests starting with incremental steps and dreaming big to improve everyday life. Ultimately, the combination of AI and...2023-02-2803 minThe Art of A.I.AutopilotIntroducing our first video podcast episode. In this episode of the Art of Automation podcast, IBM Fellow Jerry Cuomo shares a story about the first autopilot designed in 1912 and equates it to a new style of AI-powered automation called BizOps. He explains how BizOps is like an autopilot for your business, allowing it to fly straight and level without your undivided attention. Through examples, he demonstrates how BizOps can automate critical aspects of your business by connecting the left and right sides of the enterprise brain (business and IT) to observe and correlate data and events across...2023-02-2805 min
Think BlockchainPete's Poems NFTIn this bonus episode, you’ll have the pleasure to meet one of Jerry’s creative North Carolina State University students, Anna Hagedorn. Listen in, as Anna shares her innovative class project that she calls Pete’s Poems NFTs.Anna’s work on Pete’s Poems is a fun and inspiring example of how best of breed technologies like Blockchain and Generational AI, in the form of ChatGPT, can come together and produce one-of-a-kind digital assets, that make you smile.Get your copy of Think Blockchain today here! Royalties from the book are donated to advancing...2023-01-2209 min
Wild Ducks[TRENDS] ChatGPT via ChrisLangNow Live! Another special *trends* episode on the popular topic of ChatGPT… through the lens of fun encounter with something called ChrisLang. Listen in, as host Jerry Cuomo, has an upbeat conversation with ChrisLang creator, Chris Hay, as he explains how he stumbled upon creating a new computer language, while playing around with ChatGPT. One of the key takeaways from this episode involve “playing around with tech”… just to get a feel… and perhaps trigger thoughts and imagination of how and where Generational AI, and Large Language Models can be applied in your world… by understanding it’s strengths and...2023-01-2211 minThe Art of A.I.[TRENDS] ChatGPT via ChrisLangNow Live! Another special *trends* episode on the popular topic of ChatGPT… through the lens of fun encounter with something called ChrisLang. Listen in, as host Jerry Cuomo, has an upbeat conversation with ChrisLang creator, Chris Hay, as he explains how he stumbled upon creating a new computer language, while playing around with ChatGPT. One of the key takeaways from this episode involve “playing around with tech”… just to get a feel… and perhaps trigger thoughts and imagination of how and where Generational AI, and Large Language Models can be applied in your world… by understanding it’s strengths and...2023-01-2211 min
Think BlockchainMetaverseIn this episode, Jerry Cuomo and systems of engagement expert, Chris Hay, step into the metaverse and discuss how this new medium holds the potential to greatly enhance our ability to connect and engage with the world around us.Listen in to hear Chris demystify the metaverse, with examples of how to utilize its immersive engagement model to advance day to day business. Chris and Jerry also discuss the connection between the metaverse and blockchain technology and how blockchain could be used to create a decentralized system for identity verification and access control within the metaverse, allowing...2023-01-1820 min
The Art of A.I.[TRENDS] Foundation ModelsNow Live! This special *trends* episode is on Foundation Models. Listen in as host Jerry Cuomo is joined by fellow IBM Consulting Fellow, Blaine Dolph, for a discussion on this exciting emerging trend in artificial intelligence. Blaine provides a definition of Foundation Models including what makes them a breakthrough worth paying attention to in the months to come. Jerry and Blaine share several examples using the OpenAI playground, and with a little help from Digital Jerry (DJ), demonstrate how these models can be applied to automate aspects of your everyday work life. Blaine discusses how early examples...2022-12-1416 minWild Ducks[TRENDS] Foundation ModelsNow Live! This special *trends* episode is on Foundation Models. Listen in as host Jerry Cuomo is joined by fellow IBM Consulting Fellow, Blaine Dolph, for a discussion on this exciting emerging trend in artificial intelligence. Blaine provides a definition of Foundation Models including what makes them a breakthrough worth paying attention to in the months to come. Jerry and Blaine share several examples using the OpenAI playground, and with a little help from Digital Jerry (DJ), demonstrate how these models can be applied to automate aspects of your everyday work life. Blaine discusses how early examples...2022-12-1416 min
Think BlockchainDeFiIn this episode, Jerry is joined by Nitin Gaur from State Street, for a timely discussion on Decentralized Finance or DeFi. Listen in to hear both sides of the coin (pun intended) on the benefits that it can bring to today’s banking, lending, trading, etc... As well as the risks associated with this emerging system of blockchain-based finance. Order your thinkblockchain.org book today and get a free copy of artofautomation.org - with royalties donated to the American Cancer Society This podcast is sponsored by IBM Blockchain and Kaleido. Comments by Je...2022-12-0817 min
The Art of A.I.Recipe for a Better Life with AutomationWith the holiday season upon us, this episode takes a close look at an award winning recipe for applying AI and Automation in the workplace to produce a happy-work life for you and your employees. Host Jerry Cuomo is joined by Rick Character, Engineering Directory at Fifth Third Bank.Rick’s recipe says prep by starting with things you do more than once… If they are mundane, and repetitive… then this is where you apply a dose of automation and AI technology.Rick recommends the ingredients of computer vision through optical character recognition, with intelligent docume...2022-11-2215 minWild DucksRecipe for a Better Life with AutomationWith the holiday season upon us, this episode takes a close look at an award winning recipe for applying AI and Automation in the workplace to produce a happy-work life for you and your employees. Host Jerry Cuomo is joined by Rick Character, Engineering Directory at Fifth Third Bank.Rick’s recipe says prep by starting with things you do more than once… If they are mundane, and repetitive… then this is where you apply a dose of automation and AI technology.Rick recommends the ingredients of computer vision through optical character recognition, with intelligent docume...2022-11-2215 min
Think BlockchainHmm... QuantumIn this quick bonus episode, DJ and Jerry discuss quantum computers and their potential impact on blockchain technology. Quantum Computers are real and continue to become more powerful and can soon be practically used by businesses to solve problems yet to be solved by classic computers. While quantum has a wondrous upside, this power can be used for malicious use, including tampering with modern encrypted data. So, it’s time to understand quantum enough to both be safe, while also learning how to harness its power.Jerry was challenged to keep this episode at or around 5 mins, ju...2022-11-0107 min
The Art of A.I.Drive Thru AutomationHost Jerry Cuomo kicks off Season 3 with an exciting behind the scenes look at how AI & automation technology are transforming how orders are taken at drive thru restaurants. "I make computers speak" is the calling card of guest Brian Langner. Brian and Jerry discuss the challenges and rewards associated with conversational AI. Brian adds to his calling card, "however, the harder part is getting them to listen."Brian, who currently leads AI Research and Projects for Watson Orders, highlights his journey from university studies in AI, to Silicon Valley startup ToyTalk, then being acquired by McDonald's, and...2022-09-1715 minWild DucksDrive Thru AutomationHost Jerry Cuomo kicks off Season 3 with an exciting behind the scenes look at how AI & automation technology are transforming how orders are taken at drive thru restaurants. "I make computers speak" is the calling card of guest Brian Langner. Brian and Jerry discuss the challenges and rewards associated with conversational AI. Brian adds to his calling card, "however, the harder part is getting them to listen."Brian, who currently leads AI Research and Projects for Watson Orders, highlights his journey from university studies in AI, to Silicon Valley startup ToyTalk, then being acquired by McDonald's, and...2022-09-1715 min
Think BlockchainOpenSeaIn this episode, Jerry is joined by Loni Mahanta, VP of Policy & Government Affairs at OpenSea, where she is evolving the worlds thinking of digital assets at the intersection of law, technology, and policy.On this trending topic of NFTs, Loni helps broaden our thinking, going way beyond what they are today, testing what they can be, and represent, in our highly digital world. Including our own digital identity as a type of non-fungible digital-asset.Loni goes on to explain that NFTs are the first building blocks for consumer ownership, allowing digital assets to be at...2022-09-0720 min
Think BlockchainUnstoppable DomainsOn the trending topic of Web3 digital identity, Jerry is joined by the ever amazing Lisa Seacat Deluca, leader of Web3 identity at Unstoppable Domains, WITI Hall of Fame, 3x LinkedInTopVoices, inventor, speaker, and author of 2 children’s books!“The internet is an unstoppable force, and for 50 years its drummed the rhythm of humanity's march forward. But somewhere along the way, we missed a few beats. Surrendered our data and privacy. And became ‘users’ instead of people.”This is part of the Unstoppable domain’s mantra, in which Lisa and Jerry deep dive into, describing how a new style of...2022-08-2219 min
Think BlockchainHmm... 1000 Applications of BlockchainAnother in a series of short and unique bonus episodes. Given the title of the podcast, and associated book is Think Blockchain… Jerry and his digital-twin DJ teed up some key takeaways from the book that make you think and go... Hmm. In this bonus episode Jerry discusses that Bitcoin is just one of one thousand applications of blockchain... and that blockchain technology is powering 999 other styles of applications that are equally interesting. Some of these applications including:Registries for land, vehicles, and collectables Medical data and clinical trial marketplaceReal estate managementMusic rights and royalties...2022-08-0302 min
Think BlockchainHmm... Minimally Viable DecentralizationAnother in a series of short and unique bonus episodes. Given the title of the podcast, and associated book is Think Blockchain… Jerry and his digital-twin DJ teed up some key takeaways from the book that make you Think and go... Hmm.In this bonus episode Jerry discusses how decentralized blockchain establishes unprecedented trust. Jerry poses the design “How much decentralization is good enough to establish trust” when designing a blockchain application (or DApp). Does every transaction need to run on chain? And how many nodes is the perfect number to have in your blockchain network? The answer...2022-08-0301 min
Think BlockchainHmm... Blockchain DucksThis is the first of a set of short and unique bonus episodes. Given the title of the podcast, and associated book is Think Blockchain… Jerry and his digital-twin DJ and I have teed up some key takeaways from the book that make you think and go... Hmm.In this bonus episode a few thoughts are shared regarding how to define blockchain. In Chapter 1 of Think Blockchain book, Jerry starts his definition of blockchain with "if databases were birds, then blockchain would be a duck." This silly comparison starts by using a generic Database as...2022-08-0302 min
Think BlockchainTrue TicketsJerry is joined by Matt Zarracina, CEO and Co-founder of True Tickets - a scalable and secure digital ticketing delivery experience that integrates with many of today’s existing ticketing platforms. “What exactly is a ticket?” is one question they discuss. Can it be viewed in the same class as a digital asset, token or NFT? Or is it a license, with a set of business rules outlining terms of an experience?Matt explains that True Tickets plays a similar role in a ticketing industry, to what Sabre (airline reservation system) plays in the travel industry...2022-08-0316 min
Think BlockchainThe Genesis BlockWelcome to Think Blockchain - A podcast for those curious about blockchain’s evolution to a Web3 future. This is it… The start of a new podcast… hosted by Jerry Cuomo relating to topics covered in his new book of the same name.In blockchain, a genesis block is the very first block of data committed to the chain. So, in a sense, this episode is the genesis block of this new podcast series. In this episode, Jerry is joined by his digital twin, DJ. Together they introduce the podcast, describe who it’s for, and hint at some...2022-07-1907 min
The Art of A.I.What is "Mind the Gap" with Adolfo RodriguezBeyond AI and Automation, Jerry Cuomo and Adolfo Rodriguez share another interest, music. They are both founding members of the rock and roll band, Mind the Gap - who play music to have fun while raising money to benefit charity. To date, Mind the Gap has raised closed to $250,000 for over 15 different charities. In this bonus episode, Jerry and Adolfo shoot the breeze about the band, how it started, what instruments they play, discuss their original songs, and share the date of their next gig (July 28, 2022 in Raleigh).You...2022-07-0705 minWild DucksWhat is "Mind the Gap" with Adolfo RodriguezBeyond AI and Automation, Jerry Cuomo and Adolfo Rodriguez share another interest, music. They are both founding members of the rock and roll band, Mind the Gap - who play music to have fun while raising money to benefit charity. To date, Mind the Gap has raised closed to $250,000 for over 15 different charities. In this bonus episode, Jerry and Adolfo shoot the breeze about the band, how it started, what instruments they play, discuss their original songs, and share the date of their next gig (July 28, 2022 in Raleigh).You...2022-07-0705 min
Wild DucksAdvanced AUTO-mation with Adolfo RodriguezAutomation in the auto-parts industry is the topic of this episode where Jerry is joined by Adolfo Rodriguez the SVP of Technology Transformation at Advance Auto Parts - a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers.They discuss how modern AI and automation technology helps optimize the relationship between 1,000,000 auto-parts and the 200,000 vehicles that they service. Adolfo shares the story of the transformation of an auto-part company to a technology company.Adolfo also covers how Advance created and employees a customer support bot...2022-07-0716 minThe Art of A.I.Advanced AUTO-mation with Adolfo RodriguezAutomation in the auto-parts industry is the topic of this episode where Jerry is joined by Adolfo Rodriguez the SVP of Technology Transformation at Advance Auto Parts - a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers.They discuss how modern AI and automation technology helps optimize the relationship between 1,000,000 auto-parts and the 200,000 vehicles that they service. Adolfo shares the story of the transformation of an auto-part company to a technology company.Adolfo also covers how Advance created and employees a customer support bot...2022-07-0716 min
The Art of A.I.Conversational AI with Andrew FreedConversational AI is the topic of this episode where Jerry Cuomo is joined by Andrew Freed, author of Conversational AI –Chatbots that work.Today’s chatbots have come a long way. They can handle complex requirements of larger organizations like banks, insurance companies and telcos… Specifically today’s chatbots are now AI-powered. This enhances their ability to understand human language and perform more complex tasks and transactions. In relation to chatbots, this branch of artificial intelligence is called conversational AI.During the episode you will hear Andrew and Jerry discuss t...2022-06-1312 minWild DucksConversational AI with Andrew FreedConversational AI is the topic of this episode where Jerry Cuomo is joined by Andrew Freed, author of Conversational AI –Chatbots that work.Today’s chatbots have come a long way. They can handle complex requirements of larger organizations like banks, insurance companies and telcos… Specifically today’s chatbots are now AI-powered. This enhances their ability to understand human language and perform more complex tasks and transactions. In relation to chatbots, this branch of artificial intelligence is called conversational AI.During the episode you will hear Andrew and Jerry discuss t...2022-06-1312 min
Wild DucksAutomation in Advertising with David MitchellAutomation in the Advertising Industry is the topic of this episode where Jerry is joined by David Mitchell, the CTO at VMLY&R - A global brand and customer experience agency. They discuss how modern AI and automation technology has been the tool of choice of today’s leading advertising agencies. David shares a cool and inspiring example of something he calls the Laugh Tracker with Tennessee Tourism.A key word that you will hear repeated during the episode is context. Once established, understanding the context in which the use...2022-05-2315 minThe Art of A.I.Automation in Advertising with David MitchellAutomation in the Advertising Industry is the topic of this episode where Jerry is joined by David Mitchell, the CTO at VMLY&R - A global brand and customer experience agency. They discuss how modern AI and automation technology has been the tool of choice of today’s leading advertising agencies. David shares a cool and inspiring example of something he calls the Laugh Tracker with Tennessee Tourism.A key word that you will hear repeated during the episode is context. Once established, understanding the context in which the use...2022-05-2315 min
Wild DucksAutomation Consulting with Tom IvoryJerry is joined by world-class Automation Consultant and Global Automation Practice Leader at IBM, Tom Ivory. They begin by discussing Automation Consulting in general, and how Tom and his team x-ray enterprises in search for inefficiencies and prescribe AI-powered Automation as solutions. Tom describes the three phases of modern enterprise automation, from "island"/task automation to hyper-automation to AI-powered Automation. They close by diving into a real-world example from the State of New York where IBM used AI-powered Automation to automate the processing of unemployment claims to significantly lower call times and increase calls per day. IBM Co...2022-03-1516 minThe Art of A.I.Automation Consulting with Tom IvoryJerry is joined by world-class Automation Consultant and Global Automation Practice Leader at IBM, Tom Ivory. They begin by discussing Automation Consulting in general, and how Tom and his team x-ray enterprises in search for inefficiencies and prescribe AI-powered Automation as solutions. Tom describes the three phases of modern enterprise automation, from "island"/task automation to hyper-automation to AI-powered Automation. They close by diving into a real-world example from the State of New York where IBM used AI-powered Automation to automate the processing of unemployment claims to significantly lower call times and increase calls per day. IBM Co...2022-03-1516 min
The Art of A.I.Automation in BizOps with Chris BaileyJerry is joined by IBM Senior Technical Staff Member and Lead Architect for Observability, Chris Bailey. They begin by discussing what "BizOps" is and why connecting data and events from across the enterprise creates unique challenges for modern businesses. Chris explains that the world's digital transformation means most of today's business is implemented in IT, and how, with advanced Observability technology, enterprises can be proactive about mitigating IT issues and keeping their customers happy. Chris and Jerry close by gazing into the crystal ball and analyzing where this all might be headed in the next decade.Connect...2022-02-1614 minWild DucksAutomation in BizOps with Chris BaileyJerry is joined by IBM Senior Technical Staff Member and Lead Architect for Observability, Chris Bailey. They begin by discussing what "BizOps" is and why connecting data and events from across the enterprise creates unique challenges for modern businesses. Chris explains that the world's digital transformation means most of today's business is implemented in IT, and how, with advanced Observability technology, enterprises can be proactive about mitigating IT issues and keeping their customers happy. Chris and Jerry close by gazing into the crystal ball and analyzing where this all might be headed in the next decade.Connect...2022-02-1614 min
Wild Ducks2022 PredictionsTo kick off the new year, Jerry Cuomo is interviewed by his digital twin (DJ) and shares 4 key trends in Automation that are uniquely using AI to expand the scope of what can be automated in the enterprise. These trends include “Automating Code”, “Automating Document Understanding”, “Automating Business Operations”, and “Putting Automation in the Hands of Everyone”. Connect with us: https://www.linkedin.com/in/art-of-automation/ Cover Art arrangement by human Jerry Cuomo.2022-01-1926 minThe Art of A.I.2022 PredictionsTo kick off the new year, Jerry Cuomo is interviewed by his digital twin (DJ) and shares 4 key trends in Automation that are uniquely using AI to expand the scope of what can be automated in the enterprise. These trends include “Automating Code”, “Automating Document Understanding”, “Automating Business Operations”, and “Putting Automation in the Hands of Everyone”. Connect with us: https://www.linkedin.com/in/art-of-automation/ Cover Art arrangement by human Jerry Cuomo.2022-01-1926 min
Wild DucksAutomating How We Work with Teresa HamidJerry is joined by IBM Fellow, Chief Technology Officer, and Vice President of Cognitive Processing Platforms at IBM, Teresa Hamid. They discuss how AI-powered Automation is fundamentally transforming how we get work done in the enterprise. Teresa explains that a driving force behind this transformation is Intelligent Workflows, which are masterful orchestrations of Automation, AI, Analytics, and Skills that can be implemented to radically and positively change user experience. Jerry shares a real life example, where IBM helped a US government agency implement Intelligent Workflows to reduce claims processing times from 15 days to 15 minutes. Connect with us: h...2021-12-1617 minThe Art of A.I.Automating How We Work with Teresa HamidJerry is joined by IBM Fellow, Chief Technology Officer, and Vice President of Cognitive Processing Platforms at IBM, Teresa Hamid. They discuss how AI-powered Automation is fundamentally transforming how we get work done in the enterprise. Teresa explains that a driving force behind this transformation is Intelligent Workflows, which are masterful orchestrations of Automation, AI, Analytics, and Skills that can be implemented to radically and positively change user experience. Jerry shares a real life example, where IBM helped a US government agency implement Intelligent Workflows to reduce claims processing times from 15 days to 15 minutes. Connect with us: h...2021-12-1617 min
Wild DucksSeason 2Jerry recaps The Art of Automation Season 1 and gives a preview for Season 2. Connect with us: https://www.linkedin.com/in/art-of-automation/ Cover Art by Jerry Cuomo.2021-11-1605 minThe Art of A.I.Season 2Jerry recaps The Art of Automation Season 1 and gives a preview for Season 2. Connect with us: https://www.linkedin.com/in/art-of-automation/ Cover Art by Jerry Cuomo.2021-11-1605 min
The Art of A.I.Automation and Java with Dr. Ian RobinsonJerry is joined by IBM Distinguished Engineer, CTO of IBM Application Platforms, and a Founding Father of the WebSphere Application Platform, Dr. Ian Robinson. Jerry and Ian discuss the story of Java, from its beginnings at Sun Microsystems, to its role today as the platform for an enduring software development ecosystem of languages, runtime platforms, open source projects, and much more. Ian explains how the Internet as we know it today, would simply never have existed without Java. He then elaborates on Automation and AI's role in Java with examples from real operations, IT, and other enterprise teams. They...2021-09-0820 minWild DucksAutomation and Java with Dr. Ian RobinsonJerry is joined by IBM Distinguished Engineer, CTO of IBM Application Platforms, and a Founding Father of the WebSphere Application Platform, Dr. Ian Robinson. Jerry and Ian discuss the story of Java, from its beginnings at Sun Microsystems, to its role today as the platform for an enduring software development ecosystem of languages, runtime platforms, open source projects, and much more. Ian explains how the Internet as we know it today, would simply never have existed without Java. He then elaborates on Automation and AI's role in Java with examples from real operations, IT, and other enterprise teams. They...2021-09-0820 min
Wild DucksAutomation and BlockchainDigital Jerry (DJ) and Human Jerry return for a special episode on one of the most popular technology trends of the last decade, Blockchain. Jerry begins by clearing up a few common misconceptions about Blockchain, like the fact that it's not the same thing as Bitcoin. He reframes the popular narrative around Blockchain by sharing its extensive use cases, all of which are unified by a desire to build a trusted network to handle interactions between known parties. Jerry then shifts the discussion to Enterprise AI-powered Automation, where Automation technology is generally bounded by a company's firewall. With Blockchain...2021-08-2316 minThe Art of A.I.Automation and BlockchainDigital Jerry (DJ) and Human Jerry return for a special episode on one of the most popular technology trends of the last decade, Blockchain. Jerry begins by clearing up a few common misconceptions about Blockchain, like the fact that it's not the same thing as Bitcoin. He reframes the popular narrative around Blockchain by sharing its extensive use cases, all of which are unified by a desire to build a trusted network to handle interactions between known parties. Jerry then shifts the discussion to Enterprise AI-powered Automation, where Automation technology is generally bounded by a company's firewall. With Blockchain...2021-08-2316 min
Wild DucksAutomation at Sea with Don ScottJerry is joined by Director of Engineering at Submergence Group and the mastermind behind the Mayflower Autonomous Ship, Don Scott. They discuss the unique application of Automation and AI at sea, specifically around the Mayflower Autonomous Ship project, which is attempting to become the first entirely automated vessel to traverse the Atlantic Ocean. Don explains how this "AI Captain" operates and makes decisions while at sea. He also elaborates on safety, trust, and international marine regulations and how AI explainability is such an important part of the Mayflower Autonomous Ship (or any other AI system). Jerry and Don close...2021-08-0214 minThe Art of A.I.Automation at Sea with Don ScottJerry is joined by Director of Engineering at Submergence Group and the mastermind behind the Mayflower Autonomous Ship, Don Scott. They discuss the unique application of Automation and AI at sea, specifically around the Mayflower Autonomous Ship project, which is attempting to become the first entirely automated vessel to traverse the Atlantic Ocean. Don explains how this "AI Captain" operates and makes decisions while at sea. He also elaborates on safety, trust, and international marine regulations and how AI explainability is such an important part of the Mayflower Autonomous Ship (or any other AI system). Jerry and Don close...2021-08-0214 min
Wild DucksAutomation and The Weather with Lisa Seacat DeLucaJerry is joined by IBM Distinguished Engineer, self-published author, and the most prolific inventor in the history of IBM (with over 800 patents), Lisa Seacat DeLuca. They discuss how AI-powered automation helps businesses understand the environment and how they can use that data to tackle challenges related to climate change, sustainability, and everyday business operations. Lisa shares an example from the airline industry, where flights still use a paper-based flight manifest that a pilot must sign, and she explains how much faster and more accurate the process could be if reinvented with AI-powered automation. She also makes predictions for how...2021-05-1714 minThe Art of A.I.Automation and The Weather with Lisa Seacat DeLucaJerry is joined by IBM Distinguished Engineer, self-published author, and the most prolific inventor in the history of IBM (with over 800 patents), Lisa Seacat DeLuca. They discuss how AI-powered automation helps businesses understand the environment and how they can use that data to tackle challenges related to climate change, sustainability, and everyday business operations. Lisa shares an example from the airline industry, where flights still use a paper-based flight manifest that a pilot must sign, and she explains how much faster and more accurate the process could be if reinvented with AI-powered automation. She also makes predictions for how...2021-05-1714 min
Wild DucksBonus Episode - The Art of Automation BookDigital Jerry (DJ) is back for a very special episode announcing The Art of Automation Book. Book link: https://www.ibm.com/cloud/blog/art-of-automation. Send feedback to: ethanglasman@ibm.com. Cover Art arrangement by human Jerry Cuomo.2021-05-0407 minThe Art of A.I.Bonus Episode - The Art of Automation BookDigital Jerry (DJ) is back for a very special episode announcing The Art of Automation Book. Book link: https://www.ibm.com/cloud/blog/art-of-automation. Send feedback to: ethanglasman@ibm.com. Cover Art arrangement by human Jerry Cuomo.2021-05-0407 min
Wild DucksAutomation Architecture with Pratik GuptaJerry is joined by IBM Distinguished Engineer and Lead Architect of the IBM Automation Foundation, Pratik Gupta. They discuss what automation is made of and how the blueprint of automation can be broken down into "Discover, Decide, Act, and Optimize." Pratik shares an example of how automation has evolved in manufacturing cars, from the Ford Model T to the Tesla Model Y. He ties this back to enterprise automation with a use case from the information technology space, where decisions are constantly being made, for hundreds of thousands of people, automatically - or as Pratik puts it - "Planet-Scale...2021-04-2913 minThe Art of A.I.Automation Architecture with Pratik GuptaJerry is joined by IBM Distinguished Engineer and Lead Architect of the IBM Automation Foundation, Pratik Gupta. They discuss what automation is made of and how the blueprint of automation can be broken down into "Discover, Decide, Act, and Optimize." Pratik shares an example of how automation has evolved in manufacturing cars, from the Ford Model T to the Tesla Model Y. He ties this back to enterprise automation with a use case from the information technology space, where decisions are constantly being made, for hundreds of thousands of people, automatically - or as Pratik puts it - "Planet-Scale...2021-04-2913 min
The Art of A.I.Automation in Insurance with Carol PoulsenJerry is joined by Chief Information Officer at The Co-operators Group, Carol Poulsen. They discuss the important role automation is playing in the insurance industry and how companies are moving from standard risk mitigation to AI-powered risk prevention. Carol describes how automation is allowing insurance to put customers at the center, instead of at the end of a process. She also shares what innovations AI could bring to insurance in the coming years and how those innovations could shift risk and save you money. Art by Danielle Elchik.2021-04-1215 min
The Art of A.I.Automation and APIs with Rob NicholsonJerry is joined by IBM Distinguished Engineer, Master Inventor, and CTO for APIs and Integration, Rob Nicholson. They discuss the relationship between APIs, Integration, and Automation and why "you can't automate an enterprise, unless that enterprise is programmable through APIs." Rob describes how, in order for an enterprise to go faster, it needs quick and easy access to all relevant data and events, and how the best way to do this is to make APIs ubiquitous across the company. He also shares examples of how AI can be used as your "wingperson" in tough integration problems. Art b...2021-03-2415 min
The Art of A.I.The Business of Automation with Mike GilfixJerry is joined by Vice President and "a founding father" of IBM Automation, Mike Gilfix. They discuss how AI-powered automation technology gives businesses back "the gift of time," allowing people to spend their days on the things that matter. Mike shares and an analogy of how we spend our time during the day to a resume - we want to include the business value we delivered, not that we got all our expense reports done on time. He drives home his point with an example of intelligent automation that shrunk a claims process from weeks to minutes. A...2021-03-0812 min
The Art of A.I.Automation and Observability with Mirko NovakovicJerry is joined by CEO of Instana, Mirko Novakovic. They discuss how the increasing complexity of AI and cloud environments can lead to the creation of an enterprise black box, where no one knows exactly how an application works or how AI models make decisions. Mirko describes how Application Performance Monitoring and Observability play a critical role in tackling this problem for an enterprise by helping them "turn on the lights." He also introduces "Stan" (The Robot) to discuss the future of automation in observability. Art by Adaoha Onyekwelu.2021-02-1514 min
The Art of A.I.Automation at the Edge of Business with Rob HighJerry is joined by IBM Fellow and VP/CTO of IBM Edge Computing, Rob High. They discuss how edge computing keeps businesses relevant in the "digital NOW age," by lowering latency in decision making & data processing, reducing bandwidth, and protecting sensitive information. Rob describes what it means to bring automation out to where the data is collected ("the edge"), such as machines on a factory floor, and why doing so can be massively beneficial for an enterprise. Art by Danielle Elchik. 2021-02-0113 min