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Showing episodes and shows of
Jess DeForge
Shows
Edge of Excellence: Empowering People to Shape the Future
Turning AI Into Outcomes: Surfacing Hidden Value Through Human-Centered Intelligence
In this episode of Edge of Excellence, Jess DeForge and Bryon sit down with Urvashi Batra, Co-Founder & CEO of PrioriWise, to explore why AI initiatives stall, and how leaders can refocus on outcomes that actually move the business forward.Together, they discuss:Why activity doesn’t equal impact in AI initiativesThe importance of aligning AI with real business KPIsHow hidden growth opportunities exist within existing accountsThe role of data hygiene, governance, and leadership engagementWhy human-centered AI drives stronger adoption and trustHow community involvement and ethical AI shape the future of innovationUrvashi also shares her pe...
2026-03-04
51 min
Edge of Excellence: Empowering People to Shape the Future
The Hidden Risk in Microsoft 365: Why Visibility Matters More Than You Think
Microsoft 365 powers modern work. But behind the scenes, most environments are constantly changing, often without anyone realizing it.Permissions shift. Settings drift. Updates roll out. Compliance gaps quietly accumulate.The real risk is not knowing what changed, when it changed, or why it matters.In this episode of Edge of Excellence, Jess DeForge and Bryon sit down with Adam Jones, Principal Consultant at iuvo and creator of iuvo Guardian, to explore why Microsoft 365 risk is so often invisible, and what IT leaders can do about it.With over 20 years of experience...
2026-02-18
51 min
Edge of Excellence: Empowering People to Shape the Future
How to Apply AI: Where Smart Businesses Start
In this episode of Edge of Excellence, Jess DeForge and Bryon Beilman sit down with Brian St. Marie, Principal Consultant and vCIO at iuvo, to unpack how organizations can start using AI in a way that’s practical, secure, and actually valuable.They discuss:Why “just waiting” on AI is a riskHow to start small with AI pilots instead of massive investmentsThe importance of data hygiene and AI use policiesHow shadow AI creates security and compliance risksWhy the best AI ROI often comes from back-office workflowsHow internal champions and company culture impact AI suc...
2026-02-04
53 min
Edge of Excellence: Empowering People to Shape the Future
Building a People-First Culture in IT
In this episode of Edge of Excellence, co-hosts Jess DeForge and Bryon Beilman are joined by Jeff Ouellette, Co-Founder and COO of iuvo, to share the story behind the company and the values that shaped it.Jeff reflects on the early challenges of the IT industry, where technical expertise often lacked business understanding and customer empathy. Together, they discuss how iuvo was intentionally built to bridge that gap through a people-first culture rooted in trust, accountability, and growth.This conversation dives into leadership lessons learned over nearly two decades, including:...
2026-01-21
51 min
Edge of Excellence: Empowering People to Shape the Future
Cybersecurity is Culture: Protecting People, Not Just Systems
Cybersecurity isn’t just about firewalls, passwords, and software updates. It’s about people.In this episode of Edge of Excellence, hosts Jess DeForge and Bryon Beilman sit down with expert Russell Poovey to explore the often-overlooked human side of security. From phishing attacks and insider threats to leadership accountability and employee training, this conversation highlights why culture and behavior are just as critical as technology.Russell shares real-world stories from the field, explains how modern phishing attacks work, and offers practical, actionable steps leaders can take to strengthen their organization’s security posture. The key ta...
2026-01-07
52 min
Edge of Excellence: Empowering People to Shape the Future
The Future of Work: Culture, Collaboration & Connection in Remote Teams
As remote and hybrid work models become the norm, leaders are facing a new challenge: How do you build a strong, connected, high-trust culture when your team is distributed?In this episode of Edge of Excellence, hosts Jess DeForge and Bryon Beilman sit down with Matt Freake, Vice President of Client Services at iuvo, to unpack what great culture looks like in remote environments and how leaders can foster collaboration, communication, and genuine human connection no matter where their teams are logging in from. This conversation e...
2025-12-10
1h 01
Edge of Excellence: Empowering People to Shape the Future
AI Without the Hype: What Leaders Really Need to Know
In this episode of Edge of Excellence, we sit down with Ed Perkins, Principal Consultant, vCIO, and the architect behind iuvo’s secure, self-hosted AI platform, to unpack what AI adoption really looks like inside modern businesses.Instead of adding to the noise, this conversation cuts straight through the hype. Ed breaks down the biggest misconceptions leaders have about AI, why companies feel so much pressure to “do something” quickly, and how hype from major vendors and industry success stories fuels both overconfidence and fear. He also explains why some organizations are rushing in blindly, while...
2025-11-26
37 min
Edge of Excellence: Empowering People to Shape the Future
The Future of IT: What Every Leader Should Know Heading Into 2026
What will it take for businesses to stay competitive, secure, and resilient heading into 2026? In this episode of Edge of Excellence, Empowering People to Shape the Future, we break down the future of IT and what leaders need to know to make smarter, future-ready decisions.For years, IT was viewed as a cost center, a support function that “kept the lights on.” But today, IT drives growth, innovation, customer experience, operational efficiency, and competitive advantage.The organizations that win in 2026 will be the ones that treat IT as a strategic asset, not an afterthought....
2025-11-12
46 min