Shows
Triple SatSummer Fun! Sunscreen, Sangria, and Side Work.It's summertime in our little resort town, and the tourists are hot, hungry, and tipsy by 3pm. In this episode, we are diving into the chaos, charm, and comedy of working in restaurants during the peak season. From slammed patios and frozen drink meltdowns to parking nightmares and mystery tan lines, we are serving up stories that prove summer in hospitality is a whole different beast. Whether you are running on adrenaline, espresso, or regret, this one is for you.2025-07-0131 min
Triple SatTips for Tips - When the Bread's Cold and the Server's ColderA listener hit us with the ultimate hospitality dilemma: the service was bad... like, "did they just ghost our table?" bad - but should you still leave 20%? In this episode, we dive fork-first into the messy world of tipping, swap stories of service gone sideways, and try to answer the age-old question: do you tip for effort, existence, or just to avoid being haunted by your conscience?2025-06-1734 min
Triple SatHellos and GoodbyesIn this episode, we're talking about the revolving door of the restaurant, the bitter-sweet hellos and goodbyes that come with life in hospitality. From employees moving on to new adventures, musicians playing their last set, to saying goodbye (for now) to team members heading out on maternity leave, we share stories of growth, change, and those unforgettable characters who leave a mark long after their last shift, set. or visit. Whether it's a heartfelt farewell or a welcome for someone brand new, the restaurant is always moving, always evolving - and we are here for every moment.
We also want...2025-06-0321 min
Triple SatSh!t HappensYou asked for the dirty details, well maybe not, but we delivered anyway - straight from the bowels of the hospitality industry. In this episode, we dive headfirst (ew) into the world of unexpected bowel movements: diners who didn't make it to the restroom, guests who confused the floor for a toilet, and one very unfortunate trail to the bathroom. It's gross. It's hilarious. It's human. And yes, it really happened. Grab some air freshener and buckle up - we're wading into the deep end.2025-05-2025 min
Jess & John PodWorking Class Dem Nathan Sage Challenges GOP Joni Ernst: EXCLUSIVE INTERVIEWEXCLUSIVE: Jessica Burbank sits down with Nathan Sage, who is stepping up as the Democratic challenger to take on Republican Sen. Joni Ernst in her bid for a third term. He talks about his working class roots and his path to to the campaign trail.Learn more @jessandjohnpod2025-05-1523 min
Triple SatThe Art of the PivotWhen the oven goes cold, the supplier flakes, or the universe just decides it's a "plot twist" kind of day, restaurant folks know it's time to pivot. In this episode, we're talking about the power of (and necessity of) adapting on the fly in the hospitality world, from last-minute menu changes to major weather changes. We share stories of those times when smooth service meant thinking fast. Plus, we are one host down today - she had to make her own pivot thanks to the ever-changing demands of the business.2025-05-0626 min
WonderBuzz with Nate LarsonInto the Woods with Jess JohnsonIn this episode of Wonder Buzz, host Nate Larson introduces the quirky Kentucky Derby Name Generator Pro and delves into the beauty and challenges of embracing change. Broadcasting from Kentucky just before the Derby, Nate shares his experiences photographing horses and reflecting on personal transitions. The episode features guest Jess Johnson, who discusses her move from a corporate career to managing a remote fishing and hunting camp in Northwestern Maine. Jess and Nate explore themes of preparedness, respect for nature, and the meditative qualities of outdoor photography.00:00 Introduction and Sponsor Message01:05 Welcome to Wonder Buzz01:11...2025-05-0635 min
Triple SatTriple Sat Travels - Atlantic CityIn this episode, the crew heads to Atlantic City for a weekend that checks all the boxes: craft beers, live music, the thrill of the casino floor, and dinner with an ocean view. From tasting beers to rolling the dice, we're breaking down the highlights (and a few lowlights) of our trip to the AC beer and music festival. Come for the festival recap, stay for the tales of questionable luck and excellent food. Cheers to good times, cold brews, and dirty Jersey.2025-04-2240 min
Triple SatSafe to Serve: Navigating Food AllergiesFood allergies aren't just dietary preferences - they are serious health concerns that impact millions of people every day. In this episode, we talk about the responsibilities and challenges of safely serving guests with food allergies. From cross-contamination to communication breakdowns, we explore what it really takes to create a safe dining experience. Whether you're on the line, on the floor, or managing the whole operation, this episode offers insights into how we can do better - and why it matters.2025-04-0835 min
Triple SatTriple Sat Travels - SavannahSouthern charm and, maybe, a few questionable decisions.
We took a trip to Savannah, and let's just say ..... the city's hospitality game is strong, but so were the cocktails. In this episode, we break down every sip, bite, and service encounter from our adventure. From bars that made us feel like VIPs to restaurants where we questioned our life choices, we're spilling the sweet tea (and maybe a little bourbon).
Did we find the best Old Fashioned in town? Did a ghost follow us home from that one dive bar? Tune in for the laughs, the lessons, and our official...2025-03-2541 min
Triple SatBest and Worst DressedLights, camera... questionable fashion choices! In this star-studded episode, we roll out the red carpet (at least the freshly vacuumed non-slip rugs) for the best and worst-dressed guests we have encountered. From five-star elegance to "Did they sleep in that?" disasters, we're handing out imaginary awards for the most unforgettable outfits in hospitality history.
Expect dramatic reveals, style shocks, and a few wardrobe malfunctions (not ours). Whether they were serving haute couture or just needed to be served a lint roller, these guests left an impression.
Join in for the glitz, the glam, and the glorious fashion fails - no...2025-03-1129 min
Media StormHow to fight polarisation: With Jess & Nathan from Channel 4's Go Back To Where You Came FromWarning: strong languageFor the first time since they wrapped filming, Mathilda, Jess, & Nathan from Channel 4's four-part documentary Go Back To Where You Came From are reunited! In the documentary, Mathilda traced a common refugee route from Somalia to the UK - alongside Jess, from a small town in Wales, and Nathan, a trucker from Barnsley. At the start of their journey, Nathan & Jess had very strong anti-immigration views. But by the final episode of the show, after talking to migrants and seeing firsthand the situations that refugees...2025-02-2839 min
Triple SatWar StoriesWelcome to the trenches of food, bar, and catering service, where the only thing stronger than the espresso is the staff's will to survive.
In this episode, we swap our wildest battle scars from the floor and the bar, and that one time, we chased a drunken woman around the parking lot! From customer meltdowns to kitchen disasters, we are serving up the good, the bad, and the hilariously absurd moments that make the hospitality world so .... memorable.
Grab a shift drink and buckle up; it's gonna be an entertaining ride!2025-02-2531 min
Triple SatCheck, PleaseAh, the end of a great meal- the plates are empty, the drinks are drained, and then.... the check arrives. Do you reach for it like a hero? Do you pretend to check your phone until someone else grabs it?
In this episode, we are breaking down the awkward and sometimes down right dramatic art of paying the bill. From the high-stakes dance of splitting the check to the mysterious math of "Venmo me later," we dive fork-first into one of dining's greatest social dilemmas.
Grab your calculators, your excuses, and maybe that one friend who always forgets their wallet...2025-02-1138 min
Triple SatBut WaitEver been told, 'It's just a 20-minute wait,' and suddenly you're calculating how long you can survive on complimentary mints? In this episode, we are here to decode the mystery of the restaurant waitlist. We are diving into the restaurant host's psychology, strategy, and power plays. We will teach you to wait like a pro or at least pretend you're not secretly starving and judging everyone eating before you.2025-01-2826 min
Plays Well With OthersTransforming Mental Health: A Community ApproachIf you need crisis or mental health support, please reach out:24/7 Crisis Line: 1-800-704-2651Suicide and Crisis Lifeline: 988Main Office: 1-877-567-6051Summary:In this episode, Andrew Moore speaks with Nathan Miller, SVP of Operations at Volunteer Behavioral Health, about the importance of community-focused leadership in mental health services. They discuss the evolution of Volunteer Behavioral Health, the integration of mental and physical health, the shift towards outpatient care, and the impact of telehealth during the pandemic. Nathan shares insights on crisis services, preventative measures, and special programs for youth...2025-01-2042 min
Triple SatHappy 2025New Year, New Us! Just kidding - we're still the same hosts you've tolerated (and maybe even liked?) throughout 2024. In this episode, we're embracing change by talking about resolutions, goals, vision boards, and getting in some vacation time. Whether it's boosting sales, improving work-life balance, or just surviving the January blues, we've got tips, laughs, and maybe a resolution or two. Grab a coffee- or something stronger- and let's kick off the new year right!!2025-01-1418 min
Triple SatServer PSAIn this episode, we tackle the serious (and seriously funny) art of surviving the dining room floor. From decoding passive-aggressive customer code words to navigating the minefield of coworkers, this episode serves up hot tips and spicier commentary. Warning: may cause side effects like spontaneous laughter, better tips, and an urgent need for a coffee refill.2024-12-3140 min
Triple SatHappy HolidaysHospitality for the holidays: Serving up warmth and cheer. It's the season of joy, kindness, and a little chaos- just like your favorite holiday dinner service. In this heartwarming episode, we unwrap stories of hospitality magic that go beyond the plate. From our favorite customers and clients to servers who sprinkle extra cheer with every refill, we talk about the little things that make the season feel special. So grab a cup of something warm, throw on your comfiest sweater, and join us as we celebrate the people who make hospitality the gift that keeps on giving. P.S. Calories...2024-12-1730 min
Triple SatDos and Don'tsWelcome to table manners & mayhem, the podcast where we spill the tea (but not on the floor, please) about what really goes on in restaurants. Think of it as a survival guide to dining out without becoming that customer. We’ll dish out the dos that make servers smile and the don’ts that have bartenders plotting your exile. Whether you’re a fork-dropper, a menu-modifier, or a 'water-with-no-ice-extra-lemon' type, this episode has the tips to keep your dining karma in the green. Bon appétit…and listen up!2024-12-0334 min
Triple SatThe Un-special EffectSpecials: the chef's creative masterpiece, happy hour, and Black Friday specials are sometimes the customer's ultimate playground for chaos. Join us as we unpack the wild ways guests twist the word "special" into "I'll take that, but make it gluten-free, sugar-free, or unicorn-shaped." From substitutions gone rogue to demands that defy logic, this episode is a laugh-out-loud guide to what happens when customers take "special" to a whole new level!2024-11-1925 min
Thinking LSATCorrelation vs. Causation (Ep. 481)Confusing correlation for causation is one of the most common flaws that you’ll encounter on the LSAT. Until you learn to spot it, you’re leaving points on the table. This week, Nathan and Ben demonstrate a three-step process for objecting to an argument that confuses correlation for causation. Later, the guys analyze a listener’s underperformance on her official tests. They weigh in on practice test frequency. And they investigate a low-ranked law school that offers a laughable perk to early decision applicants.
Study with our Free Plan
Download our iOS ap...2024-11-181h 19
Triple SatDelaware Restaurant Association - Women of Hospitality 2024Join us for a celebration of powerhouse women at the Delaware Restaurant Association's Women of Hospitality Event! This event shines a spotlight on the incredible women redefining hospitality.
We are bringing unfiltered questions to the people that bring the service - from "What's the weirdest guest request you've ever gotten?" to "Strange food pairings."
Tune in as we dive into the real, ridiculous, and downright hilarious side of hospitality with our brave guests. Join us for laughs, insider stories, and maybe a few secrets they thought they'd never tell!2024-11-0538 min
Triple SatIn The WeedsLost in the weeds: Tales from the service trenches.
We've all been there - tickets piling up, tables waiting, and your brain about to short-circuit. In this episode, we dive deep into the chaos of being in the weeds. We swap war stories from the dining room battlefield, share survival tips, and find a way to laugh through it all. Whether you are a veteran server or just curious about the madness behind the scenes, grab a drink (you'll need it) and join us.2024-10-1535 min
Triple SatIt's a Team EffortWelcome to Bases Loaded & Tables Wrecked, the only podcast episode where youth baseball teams turn restaurants into chaos zones! Whether it’s 20 kids ordering 80 chicken tenders, coaches trying to manage a team full of sugar-fueled wildcards, or the unsung heroes (aka the servers) dodging fastballs of french fries—we’ve got it all. Tune in for the behind-the-scenes madness of dining out with the world’s most unpredictable MVPs!2024-10-0133 min
Triple SatMicro MomentsMicro Moments, Mega Impact: Turning Tiny Interactions into BIG Wins!
In this episode, we dive into the magic of micro-moments - the small, often overlooked interactions with customers that can make or break their experience. But we're not here to dwell on the missteps! With a sprinkle of humor and a dash of positivity, we'll show you how these brief encounters can turn into memorable, loyalty-building moments. Whether it's a quick smile, a thoughtful gesture, or the perfect timing on that refill, we'll share how to make every second count and keep customers coming back for more.2024-09-1726 min
Breaking Free PodcastHomeschool Assist. Featuring: Jess PopplestoneI am extremely grateful to be joined by Jess Popplestone, the founding spirit behind Homeschool Assist. With an extensive background as a former teacher spanning 8 years, Jess is dedicated to supporting homeschoolers across Australia. Her unwavering commitment shines through as she assists families in navigating the intricate process of homeschooling and emphasises the crucial aspect of finding the perfect educator for their children. Thank you for listening and watching wherever in the world you are! Documentary: Burden & Baggage. Education Unpacked. Calling ALL Parents, Teachers, Former Teachers, Staff and have a story please reach out...2024-09-0639 min
Triple SatMeet Your MeatWelcome to *Meat Your Meat*, the podcast episode that lays it all out-- no fowl play here! Ever wonder what came first, the chicken or your dinner? We're hatching the secrets of your favorite poultry, from the coop to the kitchen. Get ready to laugh as we pluck apart the stories of where chicken really comes from, meet the feathered friends who make it possible, and maybe even ruffle a few feathers along the way. If you're ready to put the 'fun' in 'farm to table,' this podcast is for you. Warning may contain clucks and puns!2024-09-0323 min
Triple SatWaters for the TableWhat better topic to discuss on a hot August day than water?! In our first episode, we tackle the all-too-common question, "Can we start with waters for the whole table?" We discuss the ins and outs of what the blanket statement "waters for the table" really means in terms of inefficiency, frustration, and waste.
Jen, Jess, and Kathy offer their insights from a behind-the-scenes perspective on what seems to be the most simple request - a glass of water.2024-08-1729 min
People of PaymentsEpisode 08 - Life of a Product Manager: Tackling user adoption for Open Banking Payments
Ever wanted to get into the mind of a Product Manager at the forefront of Payments innovation within a start-up Open Banking A2A Payments business? Well, now is your chance! Nathan Davies, Founder of Sourcific Talent, recently sat down with Jessica French, Product Manager at Vyne, on the latest episode of the People of Payments podcast.
We had the opportunity to learn what drew Jess to both Payments and Product Management, and the variety of challenges she has overcome in her career, including:
🚀 Increasing consumer adoption for A2A Payments
🗣️ Managing feedback from consumers, merchants, and the business while ma...2024-07-1245 min
Breaking Free PodcastAlcohol Awareness. Featuring: Jess WatsonVery grateful to be joined by a good friend of mine Jess Watson.... Jess has been on quite the journey from alcoholic to fully functional empowered Mum... The comeback story here is a beautiful and inspiring one for anyone out there struggling with Alcohol or other addictions.... Jess is presenting "Alcohol & Drug Awareness" in my upcoming program.... All of the details can be found below.... Thank you for listening and watching wherever in the world you are... Calling ANYONE & EVERYONE... Brand New 7 WEEK Group Coaching Program.. All of the information about this program can be fo...2024-05-3152 min
Finding NatureSubversion and Exertion - Jess Miller Wants to Have Fun, Win Hearts and Change CitiesToday's guest is the delightful Jess Miller. Jess has been and remains a totem here in Sydney for many important and successful socially and environmentally impactful campaigns and initiatives - from delivering improved cycling infrastructure in the early 2010s to the Garage Sale Trail to the 202020 Vision or Greener Spaces Better Places program. Add to that a five year side hustle as one of Sydney's youngest ever city councillors, plus mothering and you have the ingredients for someone who is made from audacity and insanity, depending on who you ask and at what stage her visionary process is at.2024-05-071h 25