Shows
Business Done Differently with Jesse ColeThe Power Of Plussing | Ep. 27As Walt Disney once said, "Once you achieved success, don't stop. Don't rest on your laurels just yet." This is the same mindset that the Savannah Bananas tries to emulate as it strives to innovate like the great Disney himself. As the story of Disneyland shows us, Walt kept plussing. He always added something new so that people will come back. He created unforgettable moments and that is what the power of plussing is all about. Join your host, Jesse Cole on how to look for those touchpoints that you can plus. Listen to some of Jesse's experiences on...2021-07-1441 minBusiness Done Differently with Jesse ColeSteve Robinson From Chick-Fil-A | Ep. 25Building your brand and attracting customers are important parts of business success, and no one does it better than Chick-Fil-A. Jesse Cole sits down with the former Executive Vice-President and Chief Marketing Officer of Chick-Fil-A, Steve Robinson as they talk about building brands. Steve shares his experiences working with the fast-food titan, running their marketing campaigns and what he learned about engaging customers. Steve also talks about the need to gain your customer’s loyalty by listening to their feedback and how to use that feedback constructively. A must-listen episode for people in the marketing space, or if you’re s...2021-07-0750 minBusiness Done Differently with Jesse ColeDarren Ross, Service Freak: Turning Moments Into Memories With Exceptional Customer Service - RE PLAYIt’s all about turning moments into memories. This episode is about creating those moments. Join Jesse Cole as he sits down and discusses customer service with the Service Freak himself, Darren Ross. As COO of the Magic Castle Hotel and Chief Executive Freak of Service Freak, Darren walks us through his journey in customer service and discusses what he’s learned in this journey. Darren talks about his days as a messenger to his start in creating the experiences the Magic Castle Hotel is now known for. Learn Darren’s insights into transforming your business into a business that wo...2021-06-3058 minBusiness Done Differently with Jesse ColeDarren Ross, Service Freak: Turning Moments Into Memories With Exceptional Customer Service - REPLAY | Ep. 26It’s all about turning moments into memories. This episode is about creating those moments. Join Jesse Cole as he sits down and discusses customer service with the Service Freak himself, Darren Ross. As COO of the Magic Castle Hotel and Chief Executive Freak of Service Freak, Darren walks us through his journey in customer service and discusses what he’s learned in this journey. Darren talks about his days as a messenger to his start in creating the experiences the Magic Castle Hotel is now known for. Learn Darren’s insights into transforming your business into a business that wo...2021-06-3058 minBusiness Done Differently with Jesse ColeCreating A Magical Experience: Walt Disney And The Customer Experience With Andrew Lock | Ep. 24Customers don’t just pay for products. The modern customer pays for the full experience. Join Jesse Cole as he sits down with marketing wizard Andrew Lock in a discussion about Walt Disney, the magic of Disneyland, and the customer experience. Andrew and Jesse trade insights on what makes customer’s tick and how to leverage that to improve your customer’s experience. They talk building pathways, and not fences, for customers to enjoy their experience.
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Join the Business Done Differently community today:...2021-06-2354 minBusiness Done Differently with Jesse ColeChase Your Dreams: The Magic And Wisdom Of Walt Disney With Jeff Barnes | Ep. 22Sometimes, you have to be brave enough to forge forward with your dreams, no matter what others say. This was what brought about a shift in the world when Walt Disney conceptualized Disneyland. To understand the magic that has allowed Walt to make such an impact on the world, Jesse Cole sits down for a discussion with Dr. Disney himself, Jeff Barnes. They talk about the challenges faced by Walt Disney in his years leading up to the creation of the eponymous theme park, as well as the thought process that went into its design. They also talk about...2021-06-1654 minBusiness Done Differently with Jesse ColeReimagining Customer Experience In The Restaurant Industry Today With Mark Canlis | Ep. 21Being in the restaurant industry is challenging as it is, and COVID hasn’t made it any easier. In this episode, Mark Canlis, third-generation owner of Canlis restaurant, joins Jesse Cole as they dive into the importance of relationships and how to reimagine the customer experience to keep building those relationships. Mark and Jesse talk about the struggle that the restaurant industry went through and why Mark and his brother kept playing the game. Mark emphasizes the importance of taking care of your people and why those relationships matter. Tune in and be inspired by this one-of-a-kind inspirational story....2021-06-0945 minBusiness Done Differently with Jesse ColeThe Who Breakthrough To Achieve More & Grow Faster | Ep. 19Sometimes it’s not a “what” that you need for success. Sometimes, it’s the “who” that is most important. Jesse Cole highlights this in today’s episode, where he talks about his experiences in running baseball teams in Gastonia and Martinsville and what they learned there about finding the right people. He also shares his insights on running the Savannah Bananas, the challenges he faced when they started managing the team, and how the right people led him to success. What is more, Jesse lets us in on his new book that tells the fans first story.
Love the sho...2021-05-2634 minBusiness Done Differently with Jesse ColeLaunching Brands Into Household Names Through Video Marketing With Daniel Harmon | Ep. 18Advertisements can extend the reach of your business as far as you want it to. But there is a particular art of advertising you need to be familiar with if you're going to make it work. Jesse Cole’s guest today is Daniel Harmon, the Co-founder and Creative Visionary of Harmon Brothers. From the humble beginnings of being an Idaho potato salesman to manning an ad agency whose videos have been seen over 1.4 billion times, driving over $400 Million in sales, Daniel is well-versed in launching brands into household names and multimillion-dollar businesses through video marketing. Do you want to gr...2021-05-1942 minBusiness Done Differently with Jesse ColeMonster Loyalty: How To Use Your Own Gaga Magic To Create Customer Evangelists For Your Business With Jackie Huba | Ep.16Only a handful of your clients will ever become the staunchest advocates for your business. These “one-percenters” or “customer evangelists” are the ones who will bring more people in the fold for you. Yet so many businesses take these people for granted. Do you have a healthy relationship with yours? This is but one of the many surprising things that business owners can learn from the one and only Lady Gaga. Former drag performer and Little Monster Jackie Huba unpacks this Gaga magic for everyone in her book “Monster Loyalty” and created the term “customer evangelism” to describe the Little Monster ph...2021-05-0552 minBusiness Done Differently with Jesse ColeHow To Build A Brand The Fans First Way | Ep. 15Building a business takes work, but building a great brand takes work, obsession, and borderline crazy dedication for it to work. That’s if you do it the right way. Multiply that by 10,000 and you’ve got yourself a brand of Fans First caliber. But why should you get over the top several times over in order to attract dedicated fans to your brand? Jesse Cole knows from experience that it’s because there is no better way to be first in your customers’ minds. If you have any idea what Fans First is all about, you would know what he’...2021-04-2837 minBusiness Done Differently with Jesse ColeKing Of Cheer: Stories Of Inspiration From The World’s Only Professional Fan With Cameron Hughes | Ep.14If you haven’t heard of the term “professional fan,” that’s because there is only one of it in the world. That person is the one and only Cameron Hughes, the huge persona behind the book, King of Cheer, where he shares countless stories of how taking chances, challenging the status quo, and finding unique and outrageous ways to contribute to a team. In this episode, he joins Jesse Cole to go deep on creating moments that matter on how you can give permission for others to stand out and how to put the spotlight on others. Buckle up for y...2021-04-2100 minBusiness Done Differently with Jesse ColeHiring Done Differently: Company Culture Insights From The Dream Manager, Mary Miller | Ep.13Every other company claims that they view their employees as their greatest asset, but talk is cheap if you have nothing concrete to show for it. If you have read “The Dream Manager,” you would have marveled at how a certain cleaning company in Cincinnati models the ideal company culture and you may even have wondered if such a company really exists. The short answer is: it does and its owners and leaders are just ordinary entrepreneurs who were merely trying to do their best to solve a business problem. Listen in as Jesse Cole brings in Mary Miller, the...2021-04-1452 minBusiness Done Differently with Jesse ColeWhat Else?: Setting Your Sights Beyond Success With Brandon Steiner | Ep. 12The best people in any business look beyond success and constantly strive to do something bigger and better. Sports marketing guru Brandon Steiner lives by this principle every day. You would think that someone who has built a brand as iconic as Steiner Sports and bought the Yankee Stadium at one point in their lives is living at the pinnacle of achievement, but Brandon refuses to settle for success. To him, being in capacity is a sure road to mediocrity and what distinguishes us, humans from the rest of the animal kingdom is our ability to take everything we d...2021-04-0750 minBusiness Done Differently with Jesse ColeDisrupt Yourself Before You Get Disrupted | Ep 10To disrupt yourself means that you try something that's never been done before, challenging the statusquo and the industry standard. In this episode, Jesse Cole explains whyit's vital to disrupt yourself. Youdon't have to look far; Amazon and Netflix did it, and see how far they've come! Years 2020 and 2021have created huge disruptions in the economy because of the pandemic; companies you never thoughtwould go bankrupt are going bankrupt. That's why you need to disrupt yourself now more than everbefore you get disrupted!Tune in and get abetter understanding onwhy and how you can disruptyourself and your company. If...2021-03-2439 minBusiness Done Differently with Jesse ColeHow To Be Likeable In Business: Creating The Right Attention With Dave Kerpen | Ep.9People want to be social but hate talking to strangers. So why not give them something to talk about, especially in business where connecting to people is what matters most? In this episode, our resident Yellow Tux Guy, Jesse Cole, meets the man in orange shoes, Dave Kerpen, to talk about the importance of being unique, bringing out your own style just enough to make a statement. He talks about his career journey up to owning a professional sports team and developing great experiences at his ballpark, tapping into his hiring process and unconventional marketing. Having created a brand...2021-03-1741 minBusiness Done Differently with Jesse ColeWhy Having A Disruption Mindset Can Be Good For You With Charlene Li | Ep.8Disruptions do not necessarily cause negative results. Sometimes, having a disruption mindset is actually a catalyst to a greater change. Jesse Cole sits down with author and leadership innovator Charlene Li to discuss how shaking up culture and going out of your comfort zone can open up brand new opportunities, giving every business leader better insights. Charlene shares some tips on using a useful business dashboard as a tangible goal marker and learning to love your future customers. She also stresses the importance of putting your manifesto into action, which can establish a strong authority.
Love th...2021-03-1049 minBusiness Done Differently with Jesse ColeJoe Vitale: Strive To Be Different And Stand Out From The Crowd | Ep.7Competition is present in every industry, and one must strive to be different to achieve success. Sometimes, you have to embrace even the craziest ideas to pique the interest of the people. Join Jesse Cole as he talks with author and singer Joe Vitale about the unique promotional strategy of P.T. Barnum and why standing out from everyone is not always bad as it seems. Joe’s life and career are significantly influenced by Barnum’s achievements, which led him to become the world’s first self-help singer-songwriter and, interestingly enough, perhaps the only man ever to hold a rock a...2021-03-0349 minBusiness Done Differently with Jesse ColeBonus #4: Savannah Bananas: How To Innovate Without ResourcesMinor League and lower-level baseball are not known for having sufficient funds. From day one, the Savannah Bananas had to get dramatically creative and innovative to do unique things. In today’s solo episode, Jesse Cole shares the Bananas’ mindset and their process for innovating without resources. He also explains how they set the tone with their people, product, and processes to create this innovative culture. Finally, he breaks down the One City World Tour's financials and how they were able to do it. Sit back and enjoy the show because there are many ideas that you can take back...2021-02-2541 minBusiness Done Differently with Jesse ColeBonus #3: How To Stop Being Boring & Reimagine Your ExperienceThirty or forty years ago, boring was acceptable. Not anymore. In this era when multitudes of businesses like yours are competing for your avatar’s attention, you have to step out of the confines of your business, reimagine your client experience and stop being boring once and for all. It turns out that even podiatrists can take cues on how to do this from the man in the yellow tux. Listen in as Jesse Cole shares an interview he had with Dr. Tyson E. Franklin of the Podiatry Legends Podcast, where he discussed how something as serious as a hea...2021-02-2041 minBusiness Done Differently with Jesse ColeA Case For Black Sheep: Redefining Values And Decision-Making With Brant Menswar | Ep. 6Black sheep has always been associated with oddity, outcasts, and disgrace. But rockstar Brant Menswar begs to differ. Together with Jesse Cole, he dissects his concept of Flock of Five Black Sheep Values from his book, Black Sheep, which is centered on the non-negotiables of our lives. He explains how these values must not be seen as negative facets simply out of our control, but instead, as unique points that define and separate us from the flock where we belong. They also talk about some tips on how to 'keep track' of these black sheep, as well as how to...2021-02-0149 minBusiness Done Differently with Jesse ColeNuts!: Fun And Loving Secrets Behind Southwest Airlines’ Success With Kevin Freiberg | Ep. 5When we think of the words fun and love, the last thing we associate it with is business. However, without many knowing it, some of the most successful businesses operate from these two things. One of those is Southwest Airlines. In this episode, Jesse Cole is joined by Kevin Freiberg, the co-author of the International best-selling book Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success. Here, Kevin shares the secrets behind the greatest success story in commercial aviation, how Herb Kelleher reinvented air travel, and what it is about putting fun and love into one’s business th...2021-02-011h 06Business Done Differently with Jesse ColeEveryday Innovation With Josh Linkner | Ep.4As reinventors, we care about what's next or what's the future? There is that common misconception though that to be innovators, we have to be wearing a lab coat doing some deep research. That isn't always how it is. On today’s show, Jesse Cole brings on reinvention guru Josh Linkner to talk about how we can become every day innovators. An innovation keynote speaker, Josh delivers inspiring and actionable keynotes on innovation, creativity, reinvention, and hyper-growth leadership. Sharing some concepts from his book called Big Little Breakthroughs, he says we can cultivate little acts of daily creativity that can b...2021-02-0150 minBusiness Done Differently with Jesse ColeBonus #2 How To Pivot To Profit - Savannah Bananas Long-Term Lessons From 2020Despite the restriction on baseball games amid the COVID-19 scare, the Savannah Bananas managed to become the most profitable team in 2020. Jesse Cole gives all the credit for this win to one thing: their decision to put steroids on their idea generation process. He shares how they reduced expenses, even with zero revenue and without kicking out team members, by going beyond the games and empowering their merchandise. They tried the craziest things to keep fans entertained and engaged, from starting a Facebook subscription to building a drive-thru for their Slippery Bananas drink. Jesse also shares the strategies their...2021-01-2537 minBusiness Done Differently with Jesse ColeBonus #1: How To Create Fans In 2021 Virtual KeynoteThe heart of any business success lies in putting the customer first and keeping them engaged. With proper people connection and a strong desire to constantly experiment, nothing can stand in your way. Jesse Cole goes deep into this topic as the virtual keynote speaker at Hamilton Home Loans, speaking how he won the hearts of Savannah Bananas fans by discussing his 5 E's of creating an extraordinary customer experience. He underlines the importance of keeping the people entertained and curious by sharing the most interesting (and unique) business strategies his team has done throughout the years, such as sending...2021-01-2042 min
Business Done Differently with Jesse ColeHow To Create Fans In 2021 - Virtual Keynote | Ep. 19How do you create fans in 2021? That sounds like a weird question to ask a bunch of loan officers, but what would Jesse Cole be if not different and quirky? As far-fetched as it might sound, there are a lot of things that the mortgage guys at Hamilton Home Loans can learn from the most unique baseball team on earth and the guy in the yellow tuxedo who leads it. In this virtual keynote, Jesse speaks for the first time of the 4Es of creating an extraordinary customer experience. This 2021, Jesse has high hopes that the national mortgage company w...2021-01-2042 min
The Kingdom Mogul PodcastMoment of Clarity: Why Are You Offended?In this episode, Jesse talks about a recent encounter he had that tested his faith in the area of offense, and how he got over it! Take a listen.2021-01-1809 minThe Kingdom Mogul PodcastLaurel Rivera talks about Working Out Your Spiritual KinksIn this episode, Jesse talks with Laurel Rivera, CEO of EM2M Fitness, about how to Work Out Your Spiritual Kinks. You can find Laurel on Instagram at: www.Instagram.com/RiveraLaurel2021-01-1429 minThe Kingdom Mogul PodcastThe Misconceptions of a MogulIn this episode Jesse talks about an encounter he had with a client that changed both of their lives.2021-01-1409 minBusiness Done Differently with Jesse ColeGetting Away With Outrageous Marketing Ideas With Jon Spoelstra | Ep. 3If there is one thing that Jon Spoelstra didn’t do to earn the distinction of being top sports marketer, it is to stay inside a neat little box. Jon is best known for coming up with outrageous marketing ideas that, in more than the few cases that he got away with them, drove a ton of recognition and revenue for the teams he worked with. Widely recognized as one of the best sports marketers in the world, Jon is a former NBA executive for the Buffalo Braves, Portland Trail Blazers, Denver Nuggets and New Jersey Nets; a co-founder of...2021-01-011h 07Business Done Differently with Jesse ColeCustomer Experience Of The Future: What Businesses Are Doing Differently With Shep Hyken | Ep. 2The current pandemic has forced businesses into the future, adopting existing innovations in technology such as virtual cashless systems and everybody doing Zoom meetings. It’s clear that we are not going back to the old normal. These technologies that we have adapted because of the forced change are going to be incorporated into the way we used to do business. On today’s podcast, Jesse Cole brings on customer experience guru Shep Hyken to talk about the future of customer experience and discuss some of the things he has been seeing that businesses are coming up with as part...2021-01-0158 minBusiness Done Differently with Jesse ColeSeason 4 Trailer - Changing The GameSeason 4 arrives for Business Done Differently! Since starting the podcast way back in 2017, Jesse Cole interviewed the best of the best in the business. For this new season, he's going to be joined by even more interesting influencers, and he's bringing it up a notch by releasing three episodes at a time. He's also bringing his audience behind the scenes by releasing solo sessions and once-a-month feature keynotes. Before jumping to Season 4, Jesse looks back on the crazy ride of 2020, discussing the unbelievable journey The Savannah Bananas went through due to the pandemic and how his team kept a...2020-12-2525 minThe Kingdom Mogul PodcastThe Kingdom Confidence Series: The Battle of ConsistencyIn this episode, Jesse talks about fighting the battle of consistency. Pre-order your copy of Kingdom Confidence: Demonstrating God’s Power, Authority, and Influence In Your Life & Business: https://tinyurl.com/KingdomConfidence2020-12-1112 minThe Kingdom Mogul PodcastKingdom Confidence Series: The 4 Levels of Kingdom ConfidenceIn this episode, Jesse talks about applying the 4 Levels of Kingdom Confidence to your life to optimize your potential. Pre-order your copy of Kingdom Confidence: Demonstrating God’s Power, Authority, and Influence In Your Life & Business: https://tinyurl.com/KingdomConfidence2020-12-0511 minThe Kingdom Mogul PodcastKingdom Confidence Series: What Is Your Burden?In this episode, Jesse talks about serving the cause that pulls on your heart the most. Pre-order your copy of Kingdom Confidence: Demonstrating God’s Power, Authority, and Influence In Your Life & Business: https://tinyurl.com/KingdomConfidence2020-12-0408 minThe Kingdom Mogul PodcastKingdom Confidence Series: The Sound of Your AssignmentIn this episode, Jesse talks about saving lives through the power of your purpose & assignment. Pre-order your copy of Kingdom Confidence: Demonstrating God’s Power, Authority, and Influence In Your Life & Business: https://tinyurl.com/KingdomConfidence2020-12-0312 minThe Kingdom Mogul PodcastKingdom Confidence Series: Finding Your Kingdom ConfidenceIn this episode, Jesse talks about how he searched for confidence and found his authenticity in the process. Pre-order your copy of Kingdom Confidence: Demonstrating God's Power, Authority, and Influence In Your Life & Business: https://tinyurl.com/KingdomConfidence2020-12-0217 minBusiness Done Differently with Jesse Cole328: Love Is Just Good Business With Steve FarberThe notion of having to incorporate love in business might sound almost ridiculous to some, but the results don't lie. When you build a system and a culture founded on the principle of love, that culture is embraced by your employees and, in turn, your customers. Jesse Cole is joined by Steve Farber, a leadership keynote speaker, executive coach, and bestselling author. Jesse and Steve dive into the subject of incorporating and emphasizing love in business. Don't miss out as this could be the principle that allows your business to skyrocket!
Love the show? Subscribe, rate, review, and s...2020-07-2248 minBusiness Done Differently with Jesse Cole327: Spreading Love And Happiness At The Happy Zone With Valerie WashingtonA dose of happiness even from a person tending the comfort room brings a whole lot of difference to anyone’s day. Unconditionally bringing smiles to random faces is The Happy Zone’s Valerie Washington. In this episode, Jesse Cole talks to Valerie about how she started sharing her fun factor at the Charlotte Douglas Airport. Her positive attitude is enough to make you want to be infected by her glowing energy. She walks us through how she makes people happy and how The Happy Zone was conceptualized and created. Join Jesse and Valerie as they discuss more about the bene...2020-07-1541 minBusiness Done Differently with Jesse Cole326: Growing Your Business Like Amazon With Steve AndersonThe brand Amazon is no stranger to us all. Jesse Cole talks to Steve Anderson, the President of Anderson Network and the bestselling author of The Bezos Letters: The 14 Principles to Grow Your Business Like Amazon, about how you can grow your business like Amazon. Steve breaks down these concepts from his book and reveals his learnings and discoveries from the company’s marketing, branding, and customer service schemes. He also walks us through how Amazon grew through written plans and efficient company culture, sharing how the Amazon Marketplace evolved into the success that it is today.
Love the...2020-07-0846 minBusiness Done Differently with Jesse Cole325: Successful Strategies For Growth With Jeff HendersonWhat are you known for, and what do you want to be known for? These are two crucial questions for growth that host Jesse Cole and Jeff Henderson tackle in this episode. Jeff is a forward thinking leader and the bestselling author of Know What You're For whose strategies for growth has proven to be successful, be it in business or non-profit organizations. A business and church leader, Jeff talks about how he leads his people and adds value to the little things. Don’t miss this episode as Jesse and Jeff exchange marketing success strategies - from email ma...2020-07-0157 minBusiness Done Differently with Jesse Cole324: Customer Experience The Amazon Way With John RossmanAmazon is, without doubt, one of the most popular online selling platforms and company in the world. Today, Jesse Cole talks with John Rossman, a former Amazon executive and the bestselling author of The Amazon Way and Think Like Amazon, about his definition of customer experience. John shows how they were able to captivate the true heart of their business – the customers – as well as how they measure customer experience. Get some expert branding and customer relations tips from John as he explains further about innovation in the marketing world and how to value customers in every angle of your...2020-06-2446 minBusiness Done Differently with Jesse Cole323: Customer Experience: The Key To A Successful Business With Dennis SnowCustomer experience will always be present in whatever industry you may be in, and its impact on your business always comes on a big scale. The President of Snow & Associates, Dennis Snow, joins Jesse Cole in this episode to talk about customer service and the role it plays in your success. Using twenty years of his experience with Walt Disney World, Dennis shares the best practices he’s learned in improving your relationship with your people and providing customers with exceptional service. Learn how to create the best working environment for your people and how to empower them with so...2020-06-1756 minBusiness Done Differently with Jesse Cole320: Pick A Fight: Rallying Your Team To Victory With David BurkusAs leaders, understanding how your employees' function is critical to overall success. Today, Jesse Cole interviews one of the world's biggest business thinkers and author of Pick A Fight, David Burkus. Interestingly, David believes that for businesses to cast bold inspiring visions, leaders must rally their team to fight. David expands on that as he talks about purpose as the driving factor of a business along with its misconceptions. He then shares the importance of stepping into a client's shoes and how stories and artifacts remind employees about a fight they must tackle. With adversity as a vital element, Da...2020-05-2748 minBusiness Done Differently with Jesse Cole318: Creating Your Business Wow Factor With Dr. Nido Qubein
When running an institution, it is ideal to ask the question, "Why should someone do business with us?" In this episode, Jesse Cole chats with Dr. Nido Qubein, an International Speaker Hall of Famer and someone who serves on the board of Fortune 500 companies. As the President of High Point University, Dr. Qubein has helped resurrect the school with his vision and ability to create wow moments for students and teachers. By emphasizing the importance of visually appealing environment and compelling craft messages, Dr. Qubein was able to sell his ideas and solve problems. He imparts his strategies on creating y...2020-05-1345 minBusiness Done Differently with Jesse Cole317: Creating Fans Uniquely: Standing Out And Reaching More People With Stephen KelloggGetting your word out to people and creating a staggering fan base may seem easy especially with social media. However, leaving an impression that is stamped in people’s brain takes skills and high level creativity. Today, host Jesse Cole and guest Stephen Kellogg talk about reaching more people through music and other creative tools. Stephen is a singer and songwriter who also has a book coming out in 2020 called Objects In The Mirror. He is living proof of the power of having fun, doing things differently, and creating fans in unique ways. He shares his secrets to getting people to...2020-05-0646 minBusiness Done Differently with Jesse Cole316: The Customer Experience, First And Foremost With Ron LovettDo you feel like your business is drowning in a sea of other businesses offering the same things you are? You might have to look at the customer experience your business offers because believe it or not, many aspects of your business growth are rooted in this one aspect. Jesse Cole is joined by Ron Lovett, the renowned author of Outrageous Empowerment. According to Ron, the customer experience is actually driven by the experience of your employees, so together, Ron and Jesse discuss how changes to your work processes will ultimately benefit the customer experience you're creating. Take Ron's...2020-04-2939 minBusiness Done Differently with Jesse ColeLeading In Uncertain Times With Robert GlazerThe COVID-19 pandemic may have impaled our businesses, but that does not mean that we can’t still strive for growth. The best way to do that is by adapting to the current situation, which loudly calls for remote work. In this episode, Jesse Cole chats with Robert Glazer, the CEO of Acceleration Partners, about how he is leading his company during these uncertain times. He shares with us how he has been maintaining a close-knit culture and then highlights the critical role communication plays as well as teaching speed to your company. Looking forward, Robert also shares his thou...2020-04-2421 minBusiness Done Differently with Jesse ColeMarketing Differently During Uncertain Times With Marcus SheridanAdapting to ever-changing times is essential, especially from a business perspective. In this episode, Jesse Cole talks with Marcus Sheridan about marketing differently during uncertain times, particularly during this COVID pandemic. Marcus, is a sought-after international keynote speaker and web marketing guru. Today, he shares some tips on how you can add more value to your businesses even through unusual times. He also expands on the three major things that your homepage should have right now. Listen to his advice and start growing your business at home through your homepage and social media accounts.
Love the show? Subscribe, rat...2020-04-2322 minBusiness Done Differently with Jesse ColeLeading In Uncertain Times With Brian ScudamoreDuring times of crisis, as much as we get the urge to let in all the fear, anxiety, and panic, as a leader, a cool head must prevail. The discussions you make for the future of your company affect the people you work with the most, and that's what's most important. Jesse Cole speaks to Brian Scudamore, the Founder of 1-800-GOT-JUNK, the CEO of O2E Brands, and the author of WTF?! (Willing To Fail). Jesse and Brian discuss how to adapt your business model to work for your company and your people in times of crisis. If...2020-04-2215 minBusiness Done Differently with Jesse ColeLeading In Uncertain Times With Tucker Max
A true test to leadership is leading in uncertain times. Today with Jesse Cole is a legend at creating workplace culture and the Co-Founder of Scribe, Tucker Max. Putting the stakes in the ground, Tucker proves that you can always adjust your business model to cope up with uncertainties and still generate promising results. He shares how his entire company was able to cut their costs and increase their profit margin even when working remotely. Know more about how Tucker is leading Scribe and how they still generated revenues with free webinars.
Love the show? Subscribe, rate, review, an...2020-04-2126 minBusiness Done Differently with Jesse ColeLeading In Uncertain Times With Jesse And Emily ColeLeading in uncertain times is every leader's hot water. Today, Jesse Cole and his special guest, wife, and Director of Fun at Savannah Bananas, Emily Cole, show us how real leaders thrive in any situation thrown at them. They share the behind the scenes with their team in trying to stay needed by their fans and clients. They talk about what they experimented with, what strategies they came up to spread optimism to people, and what they are doing to lift each other up during the pandemic. Their office may have been shut down, but their drive to understand th...2020-04-2036 minBusiness Done Differently with Jesse Cole313: Successfully Servicing Clients With Ken SilverManaging the people we hire requires a great deal of patience and understanding, and a key goal is to always be at your best performance to inspire your people and make them happy. These also applies to our clients, providing satisfaction. In this episode, host Jesse Cole guests his mentor Ken Silver and they talk about handling business, Ken's accounting career, getting into baseball, and handling clients.
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Business Done...2020-04-0149 minBusiness Done Differently with Jesse Cole312: Bringing Back The Joy Of Biking With Chad WolfeInspiring a bigger population to do something fun and amazing always strikes as a good marketing strategy. Today, Jesse Cole interviews Chad Wolfe of Trek Bicycle Store. Chad is the guy who created a community hobby and, at the same time, promoted and grew his shop. He shares to us how he drew more people to their city and brought back the joy of biking. By marketing his experiences more than their products, Chad was able to resurrect the love for biking and created a cultural shift. Here, he also talks about how they assessed every bit of the...2020-03-2552 minBusiness Done Differently with Jesse Cole311: Max Yoder On Creating Awareness And Teamwork Towards SuccessLeaders bring great impact to the workplace when its employees or staff generate positivity with what they bring to work every day. Today, Jesse Cole interviews Max Yoder, the Founder and CEO of Lessonly and the author of Do Better Work. His book highlight what's working, handling difficult conversation and agreements, and how we can bring brightness to the room. Max talks about leading his company and creating moments that matter for his employees. Join Jesse and Max as they share insights on setting ideal company standards and creating self-awareness.
Love the show? Subscribe, rate, review, an...2020-03-1842 min
Business Done Differently with Jesse Cole310: How To Create Wow Moments With Raymond AaronHow can you create a lasting impact to your target audience or prospects? Jesse Cole and guest Raymond Aaron give us the answer to this question. Raymond is a New York Times bestselling author and has written eleven books, including Chicken Soup for the Parent's Soul and Branding Small Business for Dummies. Today, he teaches us some rules on creating wow moments. You got to be unexpected, memorable and positive, and extra irrelevant. His tips may seem strange to some but Raymond shows us how we too can make it work for our branding.
Love the show? S...2020-03-1149 minBusiness Done Differently with Jesse Cole309: How To Create A Remarkable Culture With David SalyersA competitive advantage is something that sets you apart from the people you're playing on the same field as. In any given industry, you and your competitors are doing approximately 80% of your work similarly, but that last 20% is what will put you head and shoulders above these very same competitors. The former Vice President of Marketing of Chick-Fil-A and author of Remarkable!: Maximizing Results through Value Creation, David Salyers comes in to discuss with host Jesse Cole how you can establish a competitive advantage in your business practices. In order to stand out and succeed, it's pretty much a...2020-03-0452 minBusiness Done Differently with Jesse Cole308: Promoting Business Growth Through Value Creation With Jim EstillStanding out and making a positive impression always lead to a path of immense growth. In today’s episode, Jesse Cole interviews Jim Estill, the President and CEO of Danby, about growing a business through value creation. Promoting growth is more about how its employees and even customers grow with the company. Jill believes that true value can be created when everyone involved in the business experiences real interest towards success. He also explains his process of running his company from product creation down to selling and customer relations. Jill then imparts to us his five Whys in evaluating performance.
Lov...2020-02-2645 minBusiness Done Differently with Jesse Cole307: Creating The Perfect Customer Experience With Ingrid OrezzaWhen the Guy in the Yellow Tux, Jesse Cole, attended the NNT conference, he stayed in Montage Los Cabos and had his mind blown by the perfect customer experience. This is his chance to ask the most burning questions from its Director of Learning, Ingrid Orezza. Ingrid talks about how they are bridging the gap between the associate and guest experience, and how that results in amazing customer engagement. She also shares details of her job as Director of Learning to train 600 associates and the eight values that she considers when onboarding new hires. Discover the power of what...2020-02-1940 minBusiness Done Differently with Jesse Cole306: The Alter Ego Effect With Todd HermanWhat happens when you stop worrying about what other people think of you? Unleash your alter ego and see yourself perform at the utmost level that you can. In this episode, host Jesse Cole plays the truth or dare game with author, coach, and mindset geek, Todd Herman. Todd shares his journey into mindset coaching and explains the advantage of having alter egos to express who you really are and succeed on a specific aspect of your life. He also talks about his book called The Alter Ego Effect: The Power of Secret Identities to Transform Your Life and ho...2020-02-1244 minBusiness Done Differently with Jesse Cole305: Successful Marketing Through Customer-centricity With Bryan EisenbergFor long-term success in business and in the industry a business is in, organizations should learn how to take care of their customers. It has to be built around customer-centricity, and customer service should stand-out. In this episode, Jesse Cole talks with customer experience and marketing guru Bryan Eisenberg, the author of the book called Be Like Amazon: Even a Lemonade Stand Can Do It, about customer-centricity and customer service. Bryan points out that like Amazon, we have to connect with what our target audience really want in order for our business to be successful.
Love the show? Subscribe, rate, re...2020-02-0551 minBusiness Done Differently with Jesse Cole304: Excellent Leadership With Ryan HawkExcellent leadership is about caring for people and leading them into a good direction for growth and success, whether in a big or a small business. A leader should examine their capabilities and learn how to mentor. In this episode, host Jesse Cole interviews author and advisor Ryan Hawk about business and leadership tips based on Ryan's book, Welcome To Management: How to Grow From Top Performer to Excellent Leader, his experience in hosting his own podcast, and the power of storytelling when speaking to an audience.
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Here’s Ho...2020-01-2949 minBusiness Done Differently with Jesse Cole302: Becoming A Purpose-Driven Leader With Jason JenningsA study that has been validated by scores of other studies since it was first unveiled in the late 1940s says that what people are looking for in their lives, across the bottom, are food, clothing, and shelter. The problem is there are many companies that are still not paying a living wage, and a lot of Americans are one pay check away from being out of their apartment or being not able to fix their car. Jason Jennings, a speaker and author of books that transform businesses, joins host Jesse Cole to tackle this issue. Jason believes that a...2020-01-151h 00Business Done Differently with Jesse Cole300: Creating A Fans First Experience In Your Business With Jared OrtonYou can spend all you want on client acquisition and still not make it. The difference lies in how well you build fans for your business by creating experiences that they will go back to again and again. In this episode, host Jesse Cole is joined by Savannah Bananas President Jared Orton. They talk about how the "fans first" idea started and how it applies to not just how you talk about your brand but also on every touchpoint such as packaging and online. Discover how you can produce content that sparks conversations and adopt a culture that is...2020-01-0155 minBusiness Done Differently with Jesse Cole183: Season Two Finale: The Greatest Lessons On Customer And Employee ExperienceBusiness Done Differently Podcast has definitely come a long way. With over 100 episodes, we have heard from some of the best gurus in business share their experiences and stories. In praise of that, host Jesse Cole, together with his wife, Emily, look back on some of the best lessons that specifically apply on customer service and employee experience – from Cameron Herold on having a Vivid Vision, Scott McKain on finding what’s ticking people off, and Jason Friedman on the customer experience formula, Donna Cutting on transitions, to Jon Gordon on building a culture. Don’t miss out on loads...2019-07-2440 minBusiness Done Differently with Jesse Cole154: Season Two Of Business Done Differently: The Customer/Employee ExperienceGet ready to stand out, be different, have fun, and make an impact on people's lives as Business Done Differently is back for season two. Join Jesse Cole as he focuses solely on customer and employee experience. Be inspired and learn from first-hand experience as he brings on special guests, including Ken Blanchard, Chip Conley, John DiJulius, Cameron Herold, and more. Enjoy and start taking action as Jesse dives deep in what led these entrepreneurs and authors to success, and how they share their vision with everyone they touch.
Love the show? Subscribe, rate, review, and share!
Here’s H...2019-01-0701 min
Business Done Differently with Jesse Cole153: The Best of BDD | Final Episode
With over a hundred episodes, Business Done Differently has reached the end of its first season. Today, Emily and Jesse Cole take a trip down memory lane and reminisce on some of the best lessons they've had throughout the journey.
"Be you. Be authentic. Be real." - Jesse Cole on a lesson from Business Done Differently
Emily and Jesse Cole - Doing and Learning
Jesse went into podcasting without really knowing what he wanted out of it. But it's one of the many concepts that he, his wife, and their team believe in. To do...2018-09-0346 min
Business Done Differently with Jesse Cole152 : Don Yaeger - What Makes Great Performers Stand Out
Don Yaeger is an award-winning keynote speaker and 11-time bestselling author. His books are among the best ones for building a successful culture. Today, he discusses the habits and DNA that set great teams apart.
"While profit is an important piece of your road map, it cannot be the only map that tells you whether you are hitting the right treasure or not." - Don Yaeger
The Great Team Concept
Don retired from Sports Illustrated 10 years ago. In the process, he began sharing his knowledge on individual high performance to organizations and companies. This he l...2018-08-2057 min
Business Done Differently with Jesse Cole151: David Ragosa and Carlo Ruggiero - Franchising One Cone at a TimeDavid Ragosa and Carlo Ruggiero are reinventing the way Americans eat one of the most iconic foods in the world. They are the founders of Kono Pizza, or pizza in a cone. Kono Pizza is setting up franchises in the country, building it one cone at a time.
"For me, there are few factors: faith, patience, passion, and a ton of perseverance." - Carlo Ruggiero of Kono Pizza on building a culture
Kono Pizza - It's About Delivery
David and Carlo's product is revolutionary. It took the necessary preparations to come up with the basics...2018-08-1346 min
Business Done Differently with Jesse Cole150: Jon Vroman - Make Moments MeaningfulJon Vroman founded the Front Row Foundation with the vision to help create life-changing moments for people in need. A motivational speaker, he shares the same language as Jesse Cole. He believes in the power of moments, putting people first and making these moments daily.
Jon is the author of the bestselling book, The Front Row Factor.
"How can I consciously create, experience and celebrate the meaningful moments of life?" - Jon Vroman
Jon Vroman - Turning Now into Wow
Front Row helps people have the front row experience of things they're passionate ab...2018-08-0654 min
Business Done Differently with Jesse Cole149: Dan Cockerell - Magic Culture and Customer ServiceDan Cockerell worked for Disney for 26 years. He started as a parking attendant, finishing his career as the Vice President of Magic Kingdom with 12,000 cast members. Today, he sits with Jesse Cole to share how working together with his crew has helped solidify magic customer service and company culture.
"No one at Disney gets anything done by themselves." - Dan Cockerell
Dan Cockerell - Walking the Park
Even after he became a VP, Dan never let go of the little things that make the magic happen at Disney. Every week, he walks the park to...2018-07-3047 min
Business Done Differently with Jesse Cole148 : Chris McCluskey - Turn Your Potential into RealityChris McCluskey is a visionary thought leader frequently cited as "The Father of Christian Coaching." His ability to niche down and create a lifestyle business and movement has made him stand out in business and in life. In today's episode, he joins Jesse Cole to discuss how it's possible to go all-in on family and creating the lifestyle of your dreams.
"The real learning of anything starts when you begin doing it." - Chris McCluskey
Chris McCluskey - Training Coaches from Home
Chris operates the largest Christian training school in the world, Professional Christian Coaching...2018-07-2355 min
Business Done Differently with Jesse Cole147 : Stephan Aarstol - Five-Hour Workday GeniusStephan Aarstol is the CEO and Founder of Tower Paddle Boards. He is the genius behind the five-hour workday, which has revolutionized the entrepreneurial industry. Today he shares with Jesse Cole the story of this innovative move and the purpose that drives him to perfect the experience for both his customers and employees.
"We needed to really start measuring things by gross happiness product as opposed to just GDP." - Stephan Aarstol
Stephan Aarstol - Eight-Hour Workdays are Unfounded
The history of the eight-hour workday can be traced back to the dawn of the industrial...2018-07-1645 min
Business Done Differently with Jesse Cole146 : Randy Cohen - Show Up with SwaggerRandy Cohen is the CEO of TicketCity, one of the largest ticket reselling companies in the country. Since its founding in 1990, the company has served over one million customers and sold over four million tickets. Today, Randy joins Jesse Cole to talk about how he's committed to showing up with swagger in everything he does for his customers and employees.
His books, Ticket to the Limit and Show Up With Swagger detail his blueprint to success.
"Don't be afraid to take chances. You gotta be the one head above the sea of heads that stand...2018-07-0943 min
Business Done Differently with Jesse Cole145 : Geoff Blades - Do What You Want to Stand Out
Geoff Blades is a personal development guru who’s an absolute inspiration and content machine. A former investment banker, he is now one of the top CEOs all over the world.
His bestselling books, Do What You Want and The Trump Presidential Playbook are available for you to dive into and learn a thing or two about grabbing attention to bolster your endeavors.
Geoff Blades - Getting What You Work For
Coming from a working class background, Geoff learned from an early age what it takes to afford a better pair of shoes. You need to work for the...2018-07-0243 min
Business Done Differently with Jesse ColeChristopher Wirth - Accountable, No-Quit Coaching | Ep. 144Christopher Wirth is the founder and president of No Quit Living. He is also the host of the eponymous podcast that rated as a Top 50 Business Podcast on iTunes. A former coach of the AAU, as well as in high school and college levels, he has now upped his game by being a coach in the business world.
A Love for Coaching
Growing up, Christopher loved basketball. He reached the peak of his career as a player in high school, which eventually gave way to his career as a coach during summer when he was in college...2018-06-2544 min
Business Done Differently with Jesse Cole143 Darren Ross Service FreakDarren Ross is the COO of the Magic Castle Hotel in Hollywood CA. His hotel has been rated number 1 or number 2 in all of the Los Angeles area by TripAdvisor. It’s been featured in the best-selling book, The Power of Moments by Dan and Chip Heath. Darren is also the Chief Executive Freak of Service Freak Hospitality, a hotel management company.
“Companies are afraid to do this (free items) because they are thinking short-term profits over long-term plans.” - Jesse Cole
Jesse recently stayed at the Magic Castle Hotel and was absolutely blown away. On his...2018-06-1856 min
Business Done Differently with Jesse Cole142: Piyush Patel - How to Create a Culture That MattersPiyush Patel is the founder of Digital-Tutors, a company providing e-learning opportunities for visual effects artists specializing in film and video games. He has built a culture founded on mutual respect and orange-induced creativity that continues to guarantee success for him and his flock.
His book, Lead Your Tribe, Love Your Work is up for grabs on Amazon!
“I found out that my biggest competitive advantage was my culture.” - Piyush Patel
Piyush Patel - Orange for Creativity
The tech world has been defined by blacks and grays long after...2018-06-1148 min
Business Done Differently with Jesse Cole141: Jordan Harbinger - Starting DifferentlyJordan Harbinger is the host of The Jordan Harbinger Show Podcast where the most successful people in the world have been guests. With his unique way of starting up things and forging relationships, he has become an indispensable force in the business industry.
“Instead of giving up or cramming himself [like], you know, the square peg to a round hole, he forged his own path.” - Jordan Harbinger
Jordan Harbinger - Hacking the System
Jordan confesses that he wasn’t exactly a self-starter. In fact, he had alternating phases of misbehaving and excellency through...2018-06-0441 min
Business Done Differently with Jesse Cole140 : Dov Baron - On Purpose and LoyaltyDov Baron is the host and executive producer of Leadership and Loyalty Show. His podcast has earned him not only accolades but a huge following of leaders on all levels of success as well. He is a leader among leaders, whose purpose-driven life has made him stand out in his career.
He is the bestselling author of Fiercely Loyal: How High Performing Companies Develop and Retain Top Talent.
Dov Baron - The Fall That Changed Everything
There are moments in our lives that we always remember, and there are moments that we never forget. For...2018-05-2854 min
Business Done Differently with Jesse Cole139 : Mike Ganino - Culture of ClarityMike Ganino is obsessed with culture. He breathes it and lives it, proven by his keynote motivational speeches and his fascination with improv theater. His experience in hospitality has let him grow iconic brands, and now he’s turned to aid people in understanding how a culture can run a company.
His book, Company Culture for Dummies, has hit the shelves! Check it out!
Mike Ganino - Stories by Employees Matter
Mike gained his extensive knowledge about company culture from his first-hand experience in working with different companies and also different franchises of a single co...2018-05-2155 min
Business Done Differently with Jesse Cole138 : Nathan Hirsch - Hiring RightNathan Hirsch is the remote hiring expert and Chief Executive Officer of FreeeUp. Together with his solid and passionate team, he manages over a thousand remote freelancers from every corner of the world. His company has risen to become one of the most reputable freelance hiring agencies, serving as a bridge to ensure that clients and freelancers find the right fit for them.
Nathan Hirsch - From Seller to Freelance Hiring
Nathan began his entrepreneurship as a seller in Amazon but ultimately discovered the enjoyment derived from interviewing people on a daily basis. With his love for...2018-05-1444 min
Business Done Differently with Jesse Cole137 : Jeff Haden - Act to MotivateJeff Haden wrote his way up. He’s a man who can teach us a thing or two about putting plans into perspective and embracing the not-so-unique process towards success. A contributing editor to Inc., he’s done differently by sticking to a model and learning from the pros.
His book, The Motivation Myth: How High Achievers Really Set Themselves Up to Win, has made it to the best sellers list of New York Times, Wall Street Journal, and Amazon, helping thousands of people in working to achieve their goals.
Jeff Haden - Comfortable Being Uncomfortable
In...2018-05-0751 min
Business Done Differently with Jesse Cole136 : Billy Gene Shaw - Entertain, Educate and ExecuteBilly Gene Shaw is known as the Facebook marketing guy, having founded the advertising agency that is Billy Gene Is Marketing Inc. Owning and living the word itself, he has risen through the ranks by being a little bit crazy, ultimately making it his mission to disrupt the educational system and offer the kind of teaching people deserve and will get them the skills they need in order to grow their business.
“Sell or be sold.” - Billy Gene Shaw
Billy Gene Shaw - I Am Marketing
Billy started off like anyone else, trying to kick...2018-04-3040 min
Business Done Differently with Jesse Cole135 : Tom Rubens - Coaching LifenessTom Rubens has founded, bought, sold, and managed businesses in industries as diverse as a commodity trading company, a real estate brokerage, investment groups, and minor league baseball and basketball franchises. His four decades in business have taught him the painful yet profitable lesson that you have to look beyond the balance sheet and address the big problems that drag down organizations including the health of those running it.
His book, Lifeness, is an Amazon #1 Bestseller and the foundation of building a bridge to a more harmonious life.
Tom Rubens - The Minor Leagues
Tom...2018-04-2356 min
Business Done Differently with Jesse Cole134 : John Ruhlin - Client Retention ExpertJohn Ruhlin has worked with the who's who creating amazing gift strategies for client growth and retention. Today, he breaks down how anyone-from mail clerk to managing director-can master the magic of Giftology.
John Ruhlin - Creating Advocates
Gifts are not only for your client. They are also for your client's spouse, assistant or their team members, the "inner circle".
If you take care of the [client's] entire family, everything else in business seems to take care of itself. - John Ruhlin
Often times, the client's spouse doesn't always get the best side of things. The client is...2018-04-1645 min
Business Done Differently with Jesse Cole133 : Neen James - How Attention PaysToday’s guest is Neen James, the first ever Aussie on the show! She rides a Harley, has a ton of sass, an accomplished speaker and author of 8 books including the latest, “Attention Pays”. Neen is an expert on attention how and leaders can profit by paying attention to what matters in business and life.
“Pay attention to people and listen with your eyes. Make them feel like they are the most important person that you have ever been with in that moment” - Neen James
Neen James - A Shared Passion
Neen and Jesse have a pass...2018-04-0944 min
Business Done Differently with Jesse Cole132 : Joey Coleman - the First 100 DaysFor over a decade, Joey Coleman has helped organizations retain their best customers and turn them into raving fans through his entertaining and actionable keynotes, workshops, and consulting projects. As a recognized expert in customer experience design and an award-winning speaker at national and international conferences, Joey specializes in creating unique, attention- grabbing customer experiences. He works with companies ranging from small start-ups, to mid-size businesses, to large Fortune 500s.
Joey’s First 100 Days® methodology helps fuel successful customer experience endeavors at companies and organizations around the world. It’s a system designed to dramatically increase your custo...2018-04-0255 min
Business Done Differently with Jesse Cole131 : Robb Holman - Lead the Way to Better LeadershipRobb Holman is a life-long serial entrepreneur and the CEO of Holman International, a global leadership consultancy. He’s also the author of the best-selling book, Lead the Way. Today, Jesse and Robb talk leadership done differently.
“Light yourself on fire with passion and people will come from miles to watch you burn.” - Robb Holman
Robb Holman - What’s Firing Him Up?
Robb is a successful entrepreneur, speaker, coach, author and man of passion. His greatest passion is his family. Watching his wife and kids do what they love and being able to help and...2018-03-2649 min
Business Done Differently with Jesse Cole130 : Erik Seversen - Ordinary to ExtraordinaryErik Seversen is a successful entrepreneur who's learned how to be successful through his life-long adventures. He’s ridden a motorcycle across the US, been to over 80 different countries, climbed mountains and lived with a remote tribe in the Amazon. He’s now the founder of Innovative Educational Services Group, a language entrepreneurial coaching service. He shares his stories through his writing and speaking. His new book, ‘Ordinary to Extraordinary’ comes out in July 2018.
“You’re defined by your own actions.” - Erik Seversen
Erik Seversen - Current Excitement
Erik was recently hired by a client to help...2018-03-1950 minBusiness Done Differently with Jesse Cole129 : Chris Dalzell - Perfecting The Client ExperienceChris Dalzell is the owner of Shoreline Construction, a custom home builder in the Bluffton, SC area. His company has grown from remodeling homes to model homes and now as a custom home builder. He’s been motivated and influenced by Jesse to do business differently.
“We always had good customer service...We want to take it to the next level.” - Chris Dalzell
Working His Way Up
Chris started his custom home building company at the bottom of the economy. In those tough years, he built zero homes. To keep the doors open he took a...2018-03-1229 min
Business Done Differently with Jesse Cole127: Darren Jacklin - Building Success through RelationshipsDarren Jacklin is a world-class professional speaker, corporate trainer, investor and philanthropist. He’s gone from his childhood business, ‘Rent-A-Kid’ and today he owns private islands. Darren opens up with Jesse about his tumultuous youth, eventual homelessness, near-death experiences and how he’s overcome those obstacles to be where he is today.
“Life lessons are blessings in disguise.” - Darren Jacklin
Darren Jacklin Proving Himself
Darren has always felt the need to prove his self-worth to others. He was driven internally by his ego and arrogance to really strive to be something better. He was put down by t...2018-02-2641 min
Business Done Differently with Jesse Cole126: Pat Mussieux - Coaching Good Habits and Successful RelationshipsPat Mussieux is an award-winning author, coach and speaker. For four years in a row, she’s captivated her audiences to be named the Stevie winner as Female Entrepreneur of the Year in Canada. Pat helps entrepreneurs go from overwhelm to over quota by setting goals and cultivating relationships.
“Every entrepreneur needs a coach, no one can do this alone.” - Pat Mussieux
Goal Setting
Pat works backward for goal setting since most entrepreneurs don’t know how to set a goal. She asks her clients to ask what they are tolerating now. Is it a messy...2018-02-1939 min
Motivation | Leadership | with Business Leadership Coach Jesse ColeV.I.P LifestyleIn this podcast Coach Jesse Cole talks about the value of seeing yourself as a VIP.2018-01-2712 minBusiness Done Differently with Jesse Cole105: Emily and Jesse Cole - The Thank You ExperimentIn 2016, the Thank You Experiment changed my life. On this episode Emily and Jesse Cole talk about the Thank You Experiment and the impact of writing a thank you letter every single today. We also share ideas from Giftology on how to think about gifts and gratitude differently.
These ideas can be implemented today and will change the way you think about gratitude.
Key Links:
Thank You Experiment
Giftology
Help Us Stand Out:
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Business Done Differently with Jesse Cole101: Joe Calloway - Be The Best At What Matters Most"Do what works. There is no one template for how you're supposed to do it."
"You look at the product and you go, I don't know what this is about. It's about everything. And if it's about everything, it's about nothing."
"Don't work with people you can't stand"
"Success is way mo' betta than failure. But you've got to be willing to take a risk."
"What are the three things your company has to get right every day, all day long in order to succeed?"
"When you decide what's...2017-11-0949 min
Business Done Differently with Jesse ColeRazz & Jesse on Business Done DifferentlyA show within a show where we take a few minutes to unpack lessons learned from recent guests. No format. No filter. All fun.
Key Takeaways:
"Find Your Yellow Tux is no more. It's now the Business Done Differently" podcast with Jesse Cole"
"This is the best, most fun, I have ever, ever, ever had on a podcast. Your format my friend is a hit!" - Joe Calloway
"Expect the unexpected, there will be different segments, games and challenges with our guests on every episode."
"Stop standing st...2017-11-0623 min
Business Done Differently with Jesse ColeHow to Make Your Business Stand OutJesse sits down with Emily Cole to explain the framework for how businesses can be different and disrupt their industry. He shares three easy ways to look at your business and explains how other businesses are changing the game.
2017-09-2628 min
Business Done Differently with Jesse ColeThe Yellow Tux Story - Why we all need to Stand Out!Jesse Cole sits down with wife Emily Cole to discuss the stories behind what made their baseball teams national hits.
You will hear about the challenges of turning around the Gastonia Grizzlies and launching the Savannah Bananas.
By focusing on what business they were really in, the Coles launched Fans First Entertainment and put all of their focus on Entertainment. From Dancing Players, to Grandma Beauty Pageants, to the Banana Nanas, they tried it all.
From monumental failures to hilarious stories, Jesse and Emily share it all and provide great lessons for any bu...2017-09-1849 min
Motivation | Leadership | with Business Leadership Coach Jesse ColeThe Profile of An Effective Educational LeaderCoach Jesse Cole interviews Andre Ebron, the Dean of Students at Cornerstone Schools, about the Profile of An Effective Educational Leader.2017-04-0514 min