Shows
Pillow Talk SessionsScaling Short-Stay Living with Laurenz Schwarzhappel (Global Living Apartments)In this episode of Pillow Talk Sessions, Laurenz Schwarzhappel, Co-Founder and Co-CEO of Global Living Apartments, explains how the company consistently achieves around 92% occupancy across nine German cities by doing what most hospitality operators avoid. Narrowing the guest segment, rethinking asset use, and automating everything possible.Global Living Apartments focuses on families and group travelers, a segment traditional hotels struggle to serve. By converting commercial properties into short-stay apartments and operating with a deeply automated tech stack, the company delivers affordable, high-density stays with a lean team and minimal friction....
2026-01-2938 min
Pillow Talk SessionsHospitality’s Digital Reset with Ulrich Pillau (Apaleo)In this episode of Pillow Talk Sessions, Jessica Gillingham sits down with Ulrich Pillau, Co-founder & CEO of Apaleo, to explore how AI and API-first technology are redefining what modern hospitality looks like behind the scenes and in front of guests.Uli explains why the industry is splitting between digital-first operators and legacy brands struggling to adapt, and why simply “moving to the cloud” won’t fix broken guest journeys without a fundamental rethink of operating models.💡 In this conversation, you’ll hear about:🤖 How AI and LLMs are c...
2026-01-1539 min
Pillow Talk SessionsScaling Hospitality Through Automation with Alexander Limpert (RentalReady / GuestReady)In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski speak with Alexander Limpert, the founder behind RentalReady and GuestReady, to unpack how automation, data, and AI are transforming operational efficiency in short-term rentals.💡 Highlights include: 🤖 How RentalReady became the first PMS to integrate OpenAI, now powering a third-gen AI assistant 💬 Why AI replies to “confident messages” but escalates complex ones to humans 🏗️ Why GuestReady is shifting toward entire building management to strengthen revenue stability 🌍 How geographic diversification helps manage regulatory volatility 🛏️ Why GuestReady blends local authentic...
2025-12-0438 min
Pillow Talk SessionsRethinking UK Housing with Jason Hardman (CBRE)In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski sit down with Jason Hardman, Head of UK Living at CBRE, to explore how policy, planning, and private capital are reshaping the UK’s housing future.💡 Highlights include: 🏡 Why housing models must evolve to reflect modern lifestyles and longer life spans 🏘️ How institutional investment is fueling growth in single-family rental 📊 The UK’s 1.5 million homes target—and how to balance quality, speed, and sustainability 🤝 How the Renters Reform Bill is changing landlord-tenant relationships ⚙️ Why tech-led service delivery is t...
2025-11-2037 min
Host Planet: Expert Insights for Short-Term RentalsHow Short-Term Rental Hosts Can Utilise AI TodayIn this Host Planet Podcast, powered by Hostfully, Florian Montag from Apaleo breaks down how short-term rental managers can use AI today – including what tools to try, the best live use cases, and where humans still matter.We touch on OpenAI’s Operator model, practical workflows for tech-savvy hosts to stay ahead, and the STR trends for 2025 (including what Airbnb is up to). Florian also spotlights standout operators and closes with actionable tips to start – or scale – your AI journey.0:52 How should STR managers be using AI?4:46 The AI t...
2025-11-2029 min
Alex and Annie: The Real Women of Vacation RentalsAfter the Applause: Real Takeaways from VRMA 2025 with Tim Rosolio, Ela Mezhiborsky, and Jessica GillinghamSend us a message!VRMA International 2025 is in the books and if you were there, you probably felt it too: this year hit differently.More people, deeper conversations, and a sense that the vacation rental industry is entering a new chapter. But what actually stuck after the applause faded?In this episode, Alex & Annie sit down with Tim Rosolio, Ela Mezhiborsky, and Jessica Gillingham to reflect on what stood out most, not just from the sessions, but from the conversations around the show. F...
2025-11-1953 min
In Clear FocusTech-Enabled Hospitality with Jessica GillinghamIN CLEAR FOCUS: Jessica Gillingham, author of "Tech-Enabled Hospitality," explores how tech is reshaping hospitality marketing and the guest journey. She discusses the challenge of marketing to digital natives who expect a seamless journey from search to booking. Jessica explains how data silos and reliance on OTAs prevent true personalization and building direct guest relationships. Learn how marketers can create loyalty beyond points and shift from per-night transactions to customer LTV.
2025-11-1130 min
Pillow Talk SessionsThe Future of Casual Living with Asli Kutlucan (TFE Hotels)In this week’s Pillow Talk Sessions, Jessica Gillingham and co-host Kristian Lupinski sit down with Asli Kutlucan, CEO Europe at TFE Hotels, to explore how the company is bridging the gap between hotels and homes with its fast-growing Adina and MM:MT (Moment) brands.In this episode, Asli shares: 🏨 Why casual living is the next evolution of modern hospitality 🏗️ How adaptive reuse is unlocking new value from underused city buildings 🤖 How the new GXP platform is transforming guest experience and staff operations 🌍 Why flexible, service-led living is resonating...
2025-11-0650 min
The Art Of HospitalityTrust And Brand Building In Today's New AI World (With Jessica Gillingham)In this episode, we chat about PR, brand, building trust, AI and a LOT more with Jessica Gillingham.Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell Jessica GillinghamAbode PRJessica's Book: Tech-Enabled Hospitality: Strategies to Elevate Guest Experience and Operational Efficiency
2025-10-2952 min
Hospitality Net Podcast SeriesTech-Enabled Hospitality: Humanity, Innovation, and the Future Guest ExperienceJessica Gillingham, founder and CEO of Abode Worldwide, joins Simone Puorto for an engaging discussion about her recent book, "Tech-Enabled Hospitality." As a seasoned communicator with nearly a decade of experience in the hospitality and short-term rental technology space, Jessica explores the profound transformation underway in the industry, where technology is reshaping both operational delivery and the very nature of guest experiences. Her work brings together insights from over thirty-eight leaders in technology and hospitality, giving the book a rich, multifaceted perspective.The conversation goes beyond the nuts and bolts of innovation, delving into how digital transformation...
2025-10-2740 min
Pillow Talk SessionsCommunity, Affordability & Long-Term Value with Stephanie Smith (Muse)In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski sit down with Stephanie Smith, Head of Residential at Muse, to unpack how thoughtful design, data, and collaboration are shaping the next era of residential living in the UK.💡 Highlights include: 🏡 Why responsive service and maintenance matter more than flashy amenities 🌍 How early engagement with residents and local schools drives better design and safety 📊 Why “tech for tech’s sake” is out — and data-driven benchmarking is in 🌿 The financial and environmental benefits of Passive House design 🏘️ How Muse...
2025-10-2340 min
Pillow Talk SessionsGlobal Student Housing Trends with Joe Persechino (Yugo)In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski sit down with Joe Persechino, COO of Yugo, to unpack the global growth trajectory of student accommodation and the strategies needed to meet demand.💡 Highlights from the conversation: 🌍 Why student numbers are rising from 240M to 400M by 2050 📊 Why markets like the UK are 30% penetrated while Italy lags at only 5% 🏢 How Yugo blends global brand consistency with local market nuance 🤝 Why partnerships with universities and parents are critical for trust and growth 🌱 How Gen Z expectations around...
2025-10-0949 min
Booked Solid Show - Short Term Rental PodcastEP82 - Technology Enables Hospitality: Building Direct Booking Success Without Losing the Human Touch with Jessica GillinghamIn this episode, Jessica Gillingham, CEO of Abode Worldwide and author of "Tech-Enabled Hospitality," challenges the notion that automation and personalization can't coexist. As a strategic advisor to transformative technology companies across the global hospitality sector and host of the Pillow Talk Sessions podcast, Jessica brings a unique perspective on building category leaders.From revealing why 90% of hosts only use 30-40% of their PMS capabilities to explaining how Netflix-style personalization could revolutionize guest experiences, Jessica shares insights from interviewing over 30 industry leaders. Whether you're managing one property or a hundred, you'll discover why the...
2025-10-071h 00
VRMA ArrivalJessica Gillingham Talks AI, Hybrid Hospitality, and What Comes NextJessica Gillingham—CEO of Abode Worldwide and author of “Tech-Enabled Hospitality”—joins us to map the real state of hospitality tech across short-term rentals, hotels, and multifamily. Drawing on interviews with 38 global leaders, she argues that technology’s job is simple: enable better hospitality. We dig into the mindset shift from “tech as cost” to “tech as a strategic investment,” why many operators now prize stability and long-term vendor partnerships over constant churn, and how AI is moving personalization from buzzword to practice—provided operators unify data across the guest and staff journeys. Jessica explores the rise (and operational comp...
2025-09-2925 min
Pillow Talk SessionsDriving Building Performance with Jonathan Burridge (Utopi)In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski sit down with Jonathan Burridge, Founder & CEO of Utopi, to explore how his company is helping operators cut costs, reduce carbon, and improve resident engagement through data-driven technology.💡 Highlights include: ⚡ How Utopi uncovered 1,400% energy consumption variance in one building 📊 Why ESG is shifting from “compliance” to performance and ROI 🎮 Behavioral change campaigns that save energy and build community 🤖 The role of AI in streamlining workflows, insights, and customer features 🏨 How lessons from student h...
2025-09-2551 min
Pillow Talk SessionsThe Future of Smart Stays with Dr. Josef Vollmayr (Limehome)In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski sit down with Josef Vollmayr, Co-Founder & Managing Director of Limehome, to explore how the company is reshaping hospitality across Europe with efficiency, design, and digital-first operations.💡 Highlights include: 🌍 Why most travelers now value clean, functional stays over luxury touches 🤖 How Limehome achieves 85% automation without losing the guest experience 🏗️ The building strategies behind 72% space efficiency versus hotels at 50% 📲 Why OTAs remain vital—and how Limehome still captures loyalty post-booking 💶 How staffing, energy, and construction costs are forcing innovation...
2025-09-1147 minHost Planet: Expert Insights for Short-Term RentalsLove/Hate Your Tech Stack? Enhancing Guest Experience in Short-Term RentalsIn this episode of the Host Planet Podcast, we explore the intersection of technology and guest experience in short-term rentals with Jessica Gillingham, Founder and CEO of Abode Worldwide.Jessica unpacks the core themes of her enlightening book, Tech Enabled Hospitality, which sheds light on how hospitality tech – from PMS to guest apps – evolves to enhance human experiences. Dive into her insights from numerous industry interviews, the common pitfalls operators encounter, and emerging trends in revenue management and vacation rentals.Plus, discover how storytelling and brand reputation are vital for...
2025-08-2832 min
Pillow Talk SessionsFrom Leases to Loyalty: Reimagining Rentals with Kevin Murphy (Renew)In this episode of Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski sit down with Kevin Murphy, Co-founder & COO of Renew, to explore how multifamily operators can turn one of their biggest weaknesses—renewals—into a relationship-driven advantage.💡 Highlights include: 🏘️ Why renewals should start on day one, not 60 days before expiry 🏨 How “hotelification” is reshaping expectations in the rental world 📊 Why fragmented operators struggle with loyalty—and how networks can solve it 🤖 The balance between AI automation and human service recovery 🌍 A vision for renting as part of the American dream by 20...
2025-08-2839 min
Vacation Rental SuccessVRS626 - Tech-Enabled Hospitality with Jessica Gillingham of Abode WorldwideWhat does it really mean to run a tech-enabled hospitality business - and how do we do it without losing the human touch? In this episode, Heather sits down with Jessica Gillingham, founder of Abode Worldwide and author of Tech-Enabled Hospitality, to talk about how property managers can embrace technology to improve guest experiences, operations, and brand storytelling. This is a conversation about more than tools - it's about mindset. From scaling sustainably to building trust in a digital world, Jessica brings clarity and compassion to a topic that often feels overwhelming. Whether you're a...
2025-08-2752 min
Pillow Talk SessionsEverything Is Hospitality – A Vision for Vertical Living with Philip Grace (Bob W)In this week’s Pillow Talk Sessions, we go behind the brand with Philip Grace, CDO at Bob W, to unpack the company’s vision of hospitality-first, asset-light, and tech-forward living across Europe.💡 Inside the episode: 🏘️ Bob W’s vertical villages that combine apartments, workspaces, restaurants, and rooftop pools 🤝 How strategic partnerships beat in-house ownership for long-term profitability 📲 What it means to run guest services across 13 countries 🤖 How AI is helping scale operations—without replacing the human touch 🚪 Why 75% of guests book again directly after one stayPhilip bring...
2025-08-1452 min
Tried and True HomeschoolingFIXED!!✨Turning Dyslexia into a Strength: One Mom’s StoryThis post was incorrectly marked paid only. The podcast is always free - especially this episode! I’ve deleted the prior post. My apologies for the mistake and the second email in your inbox. Listen above or on Apple, Spotify, or Pocketcasts✨Are you homeschooling kids with dyslexia and wondering if they'll ever thrive as readers and learners? Meet Jessica Kulynych —a mom who accidentally fell into homeschooling and ended up transforming the lives of her three dyslexic children. Faced with delayed reading, dysgraphia, and emotional sensitivities, Jessica refused to give up. Instead, she be...
2025-08-061h 06
Tried and True Homeschooling✨Turning Dyslexia into a Strength: One Mom’s StoryListen above or on Apple, Spotify, or Pocketcasts✨Are you homeschooling kids with dyslexia and wondering if they'll ever thrive as readers and learners? Meet Jessica Kulynych —a mom who accidentally fell into homeschooling and ended up transforming the lives of her three dyslexic children. Faced with delayed reading, dysgraphia, and emotional sensitivities, Jessica refused to give up. Instead, she became an expert - researching relentlessly, embracing Orton-Gillingham, and crafting a flexible classical-eclectic approach that met her kids exactly where they were. Today, her children are thriving adults in love with reading.Jessica is a...
2025-08-051h 06
Pillow Talk SessionsDesigning the Future of Urban Living with Nuno Jorge Trigo (FEEL GROUP)This week on Pillow Talk Sessions, hosts Jessica Gillingham and Kristian Lupinski sit down with Nuno Jorge Trigo, Co-Founder & Co-CEO of FEEL GROUP, to discuss how the company is reshaping hospitality through its vertical building model.💡 Key insights include:🏙️ How combining co-working, serviced apartments, and events is changing the way we live and travel🤝 Why proactive collaboration with city councils leads to smarter, more balanced regulation📲 How FEEL GROUP’s tech ecosystem and proprietary data warehouse drive smarter decision-making for 60,000 clien...
2025-07-3143 min
Pillow Talk SessionsA Vision for Flexible Living with Ed Ellerington (Packaged Living)This week on Pillow Talk Sessions, hosts Jessica Gillingham and Kristian Lupinski welcome Ed Ellerington, Founder & CEO of Packaged Living, to explore what it really means to bring a customer-first, tech-smart, and vertically integrated mindset to rental housing.💡 In this episode: 🏘️ Why the UK needs garden living and better single-family rental options 🏨 How hospitality principles can elevate resident experiences without over-servicing 🧩 Why flexible tech platforms are essential for future-proofing operations across asset types 🌍 What makes Spain the ideal launchpad for flexible, mixed-length stays in Europe ...
2025-07-1745 min
Pillow Talk SessionsReimagining the Student Experience with Suraiya Comunello (Nido Living)This week, we’re joined by Suraiya Comunello, CMO at Nido Living, for a deep dive into what truly matters to today’s students—and how operators can meet those expectations through service, design, and wellbeing.From cultural contrasts in booking behavior to the rise of digital-first decision-making, Suraiya offers a rare, international perspective on how the student accommodation sector is evolving.🎧 Here’s what to expect:🌱 How biophilic design helps ease student anxiety and promote wellbeing🧠 Why Nido d...
2025-07-0340 min
Pillow Talk SessionsThe Coliving Playbook with Mayank Pokharna (Everything Coliving)The coliving industry is booming—but how you scale matters. In this episode of Pillow Talk Sessions, hosts Jessica Gillingham and Kristian Lupinski sit down with Mayank Pokharna, CEO of Fllat.com and Founder of Everything Coliving, to unpack the operational, cultural, and economic realities of coliving on a global scale.💡 Key topics: 🛠️ Why getting the basics right is still the biggest growth unlock 🌍 Why cultural context makes global expansion uniquely complex 💡 How affordability vs. experience play out differently across regions 📈 Why operators need to balan...
2025-06-1950 min
Pillow Talk SessionsLive Special — Experience is the New AmenityThis week on Pillow Talk Sessions, we’re excited to release our first live-recorded episode, where we brought industry leaders together to unpack the future of resident experience in front of a live audience.Hosts Jessica Gillingham and Kristian Lupinski are joined by:🔹 Freya Richard (Vertus)🔹 Philippa Wagner (PeoplePlacesSpaces)🔹 Mitch Hammond (OnTheMarket)💡 In this episode, we explore:📊 Why renters are prioritizing belonging, values, and community over physical amenities🏨 The...
2025-06-0554 min
Pillow Talk SessionsNavigating Reform in Build-to-Rent with Rachel Hanniquet-Brooking (APO Group)This week on Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski are joined by Rachel Hanniquet-Brooking, Managing Director of APO Group LTD, to explore the state of the UK rental market—and how Build-to-Rent operators can prepare for seismic change.💡 Tune in to hear Rachel’s perspective on:🧾 The impact of the Renters Reform Bill on no-fault evictions and lease terms📉 Why tighter regulation could drive traditional landlords out—and open new doors for BTR🏘️ The fine balance between automation, cost eff...
2025-05-2243 min
Pillow Talk SessionsHospitality Rewired with Simone Puorto (Travel Singularity)Jessica Gillingham and Kristian Lupinski sit down with Simone Puorto, Founder of Travel Singularity, to unpack how technology, empathy, and adaptability are reshaping the future of hospitality.💡 Tune in to explore: 🔹 How tech can amplify human connection, not replace it🔄 Why hospitality design must respond to human rhythms, not rigid formats🏠 What rental living can teach hotels about personalization and experience⚙️ How to avoid “tech for tech’s sake” and future-proof your operationsThis e...
2025-05-0853 min
Pillow Talk SessionsCommunity & Data in Modern Living with Robert Birch (Gravity Co)In this episode of Pillow Talk Sessions, Kristian and Jessica chat with Robert Birch, Head of Operations at Gravity Co, about creating meaningful living experiences across co-living, BTR, and hospitality.Tune in for insights on: 💬 Why community is central to modern rental expectations 🔎 How Gravity leverages data to detect and solve issues early 🌐 The innovative membership model that connects residents globally 🏗️ Gravity’s strategy to revitalize underperforming assets and integrate sustainability
2025-04-2442 min
Pillow Talk SessionsSmart Tech in Living Spaces with Steve Davis (Operto)In this brand-new episode of Pillow Talk Sessions, Jessica and Kristian chat with Steve Davis, CEO of Operto, about the powerful intersection of hospitality, multifamily, and smart technology.💡 Listen in for key takeaways like:🔑 How Operto grew from digital locks to a full-service guest/resident management platform🏘️ Why STR tech is uniquely positioned to enhance multifamily and hotel operations💬 Why real-time communication and service feedback loops are the future📉 The risks of poor tech rollouts—and how to do it ri...
2025-04-1049 min
Pillow Talk SessionsPBSA 3.0: Beyond Housing with Bart Sasim (Spatial Experience)In this week’s episode of Pillow Talk Sessions, our founder, Jessica Gillingham, and co-host, Kristian Lupinski, chat with Bart Sasim, CEO & Founder of Spatial Experience, about the evolution of Purpose-Built Student Accommodation (PBSA) and what’s next for the sector.Bart shares insights on: 🏢 The transition from traditional student housing to modern, service-driven PBSA. 🔄 Subscription-based living models that offer flexibility and affordability. 🤖 How data-driven personalization is enhancing student experiences. 📊 The role of technology in shaping adaptable, community-focused student housing.
2025-03-2743 min
Pillow Talk SessionsThe Rise of Flexible Living with Begum Agca Okutgen (Blueground)Jessica Gillingham and Kristian Lupinski are joined by Begum Agca Okutgen, Head of Partner Network at Blueground, to explore the ongoing transformation of the rental market driven by remote work, technology, and evolving guests needs.💡 Tune in to discover: 🏠 How remote work is reshaping demand for flexible, furnished rentals across 35 cities worldwide. 🤖 The role of technology in streamlining operations and enhancing client experience. 🛋️ Why quality standards and curated design are key to maintaining premium rental experiences. 🌍 The shift toward individual renters—digital nomads, expatriates, and remote professionals—and how i...
2025-03-1343 min
Pillow Talk SessionsWhy Build-to-Rent Needs a Unified Vision with Mitch Hammond (OnTheMarket)Jessica Gillingham and Kristian Lupinski are joined by Mitch Hammond, Build-to-Rent Manager at OnTheMarket, for a candid discussion on defining and differentiating Build to Rent (BTR) in the UK and beyond.💡 Tune in to explore:🏗️ Why a unified understanding of BTR terminology is crucial for market growth.🤖 Balancing technology with human connection in resident services.📊 Evolving resident expectations for security, amenities, and community spaces.🏘️ OnTheMarket’s strategy following its acquisition by CoStar Group and the upcoming launch of ho...
2025-02-2752 min
Pillow Talk SessionsCrafting Exceptional Living Experiences with Philippa Wagner (PeoplePlacesSpaces)Jessica Gillingham and Kristian Lupinski sit down with Philippa Wagner, founder of PeoplePlacesSpaces, to unpack the shifting landscape of hospitality and how it influences sectors like Build-to-Rent.💡 Tune in to explore:🔹 How guest expectations have evolved – prioritizing wellness, social engagement, and authentic connections.🌍 The balance between global brand identity and local storytelling.🏡 Hospitality principles inspiring multifamily living and intergenerational developments.🔄 Emerging trends like co-working, sustainability, and the blending of hospitality with living spaces....
2025-02-1352 min
Pillow Talk SessionsDesigning Sustainable Living Spaces with Benjamin Hall (LOFT)Jessica Gillingham and special co-host Iain Murray, Head of Operational Living at Bidwells, sit down with Benjamin Hall, Founder of LOFT, for an insightful conversation on how design and sustainability are shaping the future of multifamily and co-living spaces.🎧 In this episode, we dive into:🔹 The power of design in fostering resident retention and satisfaction.♻️ Sustainability in multifamily interiors, featuring the circular economy approach.📈 The rise of flexible living spaces that blend work, leisure, and community.✨ Striking...
2025-01-3052 min
Pillow Talk SessionsOptimizing Mixed-Asset Portfolios with Katherine Rose (VervLife)This week on Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski welcome Katherine Rose, Managing Director of VervLife, for an in-depth conversation about reshaping the future of mixed-asset management.Key highlights from the episode:🏘️ Strategic Asset Management – Overcoming the challenges of managing diverse property types.📊 Flex Rentals – Strategies for meeting the demands of short-term and long-term tenants.🌍 Building Diverse Teams – Why team diversity is a game-changer in property management.💡 Customer-Centric Approach – How customer service is redefining success in...
2025-01-1645 min
Pillow Talk SessionsRevolutionizing Multifamily Living with Konrad Koczwara (ElevateOS)Join Jessica Gillingham and Kristian Lupinski in this latest episode of Pillow Talk Sessions as they explore how multifamily living is being transformed by the hospitality industry’s best practices. Featuring Konrad Koczwara, Founder & CEO of ElevateOS, this episode is packed with insights into creating a 5-star resident experience.Highlights include:🔹 Hotelization Explained – How multifamily operators are adopting hospitality principles to exceed resident expectations.🔹 Resident Retention – The role of events, interest groups, and community-building in keeping residents engaged and happy.🔹 Innovations on the Horizon – P...
2025-01-0250 min
Pillow Talk SessionsShaping the Future of Build-to-Rent with Brendan Geraghty (The Association of Rental Living)Join Jessica Gillingham and Kristian Lupinski on this week’s episode of Pillow Talk Sessions as they welcome Brendan Geraghty, CEO of the Association for Rental Living, to discuss how hospitality is reshaping the Build-to-Rent (BTR) sector.Key takeaways include:🔹 The Hospitality-BTR Connection – Insights into how BTR is adopting hotel-inspired practices to enhance the resident experience.🔹 #BrandbeforeBuilding – Understanding the focus on brand experience over physical infrastructure.🔹 Service-Oriented Talent – Exploring the new workforce shaping the BTR sector.🔹 UK vs. US Per...
2024-12-1942 min
Hostaway Webinar Series: The Podcast2025 Short-Term Rental Predictions: Expert PanelIt's that time of year again! In this year's edition of Hostaway's expert predictions webinar, we've assembled the biggest names in the short-term rental industry to share their predictions for what's to come in 2025. From climate change and AI adoption, to changing consumer behavior and why managing owner relationships is more important than ever, our expert panelists spill the tea on everything you need to know to make 2025 your best year yet. 🔮 The Expert Prediction Panelists 🔮Marcus Rader Co-Founder & CEO at HostawayJeremy Gall Founder and CEO at BreezewayRichie Khandelwal Co-fou...
2024-12-111h 03
Pillow Talk SessionsElevating Build-to-Rent Living Experiences with Freya Richard (Vertus)In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski are joined by Freya Richard, Director of Operations & Leasing at Vertus, for an engaging conversation about how hospitality and Build-to-Rent (BTR) are learning from each other.Key highlights include:🏘️ Lessons in Community – How Vertus is applying BTR community-building strategies to their upcoming aparthotel brand, Vertus Edit.⚙️ Operational Insights – Anticipating the challenges and opportunities of managing aparthotels versus residential buildings.📲 Tech-Enhanced Living – Specific technologies Vertus uses to elevate resident and guest experiences....
2024-12-0550 min
The Travel Transformation Podcast: Self-development & personal growth tips for travel lovers & adventure seekers155. My USA Autumn Adventure Trip: Woodstock & Wilmington, VermontIn this solo episode, I continue to recount my America trip around New England, focusing on my time in the super cute town of Woodstock, Vermont and including several of my day trips to places like Wilmington, Hogback Mountain, Brattleboro, and more. I also tell you about all the cute spots I visited in Woodstock, and recount my Friday night trip to the Woodstock Town Hall Theatre to see local boys Troy Ramey and Bryan Frates, as well as my ill-fated car trip down off the super steep hill my Airbnb was perched on, which led to me getting...
2024-11-2626 min
Pillow Talk SessionsShaping the Future of Co-Living with Yianni Tsitouras (POHA House)In our latest episode, Jessica Gillingham and Krstian Lupinski sit down with Yianni Tsitouras, Founder & CEO of POHA House, to explore how POHA is redefining co-living with a focus on community, sustainability, and well-being. This conversation is filled with insights on the future of co-living and the ways it can foster connection and purpose in everyday spaces.Tune in to hear about: 🔹 The Co-Living, Co-Working, and Co-Spaces Concept – Yianni shares how these spaces combine flexibility with community for a unique living experience. 🔹 Commitment to Sustainability – From cradle-to-cr...
2024-11-2140 min
Pillow Talk SessionsRedefining Modern Hospitality with Michael Levie (citizenM)In this episode, hosts Jessica Gillingham and Kristian Lupinski sit down with Michael Levie, co-founder of citizenM, to dive into how citizenM is reshaping the hospitality industry with a bold, customer-first approach. 🎙️Michael shares his insights on everything from digital transformation to creating unforgettable guest experiences. We explore citizenM’s unique strategies and how they’re influencing the Build-to-Rent and hospitality sectors. 🏢✨Listen in as we discuss:How citizenM balances technology with genuine human connection 🤖❤️The power of brand identi...
2024-11-0750 min
Pillow Talk SessionsFuture of BTR & Co-Living with Suzanne Luscombe (resiCentral)In this episode, hosts Jessica Gillingham and Kristian Lupinski sit down with Suzanne Luscombe, Strategic Growth Director at resiCentral, to dive deep into the Build-to-Rent (BTR) and Co-Living sectors.🎙️ What to expect: 🏢 Key strategies for positioning brands in BTR and Co-Living sectors.🌱 The growing importance of sustainability and green buildings in rental living.💻 How technology is transforming modern living spaces in mixed-use developments.🔮 Future trends shaping flexible living, urban environments, and how we work and play.I...
2024-10-2451 min
Pillow Talk SessionsBridging Hospitality and Build-to-Rent with Iain Murray (Bidwells)We’re thrilled to announce the launch of our very first episode of Pillow Talk Sessions! 🎉In this premier, we’re diving into the exciting convergence of the hospitality and Build-to-Rent (BTR) sectors with our special guest, Iain Murray, Head of Operational Living at Bidwells.🎙️ What can you expect? 🏢 How the BTR sector is learning from hospitality to enhance resident experiences. 👥 Why building a strong sense of community is key to resident loyalty and retention. 📐 The impact of innovative space design...
2024-10-1051 min
Pillow Talk SessionsPillow Talk Sessions teaserWe are thrilled to announce the launch of our new podcast series, Pillow Talk Sessions—where hospitality, real estate, and rental living meet to shape the future of how we live, work, and play!Join us, Jessica Gillingham and Kristian Lupinski, as we dive deep into the heartbeat of lodging. We’ll be exploring the transformation from simply providing spaces to creating experiences—and how customer-centric models are reshaping the landscape of hospitality, multifamily, and living sectors.✨ What’s in store? ✔️ Conversations on the shift from ass...
2024-09-2701 min
Mama KnowsEarly reading tips for all ages w/ Jessica FarmerIn this conversation, Nina discusses her concerns about her son's reading development with Jessica Farmer, an expert in early literacy. They cover key milestones in early reading development, tips for parents to introduce reading skills, common mistakes to avoid, and red flags that indicate a child may be struggling with reading. Jessica emphasizes the importance of early intervention and provides resources for parents to support their child's reading journey.Chapters00:00: Introduction and Concerns05:10: Key Milestones in Early Reading Development08:43: Tips for Introducing Reading Skills18:42: Common Mistakes...
2024-09-0337 min
Alex and Annie: The Real Women of Vacation RentalsThe Role of PR in Building Your Vacation Rental Brand with Jessica GillinghamSend us a message!In this episode, we dive deep into the world of public relations with industry expert Jessica Gillingham, CEO and founder of Abode Worldwide.Jessica shares her unique journey into the vacation rental space, from her early days in Canadian tourism to launching her own booking platform, and eventually founding Abode Worldwide. She offers valuable insights into the role of PR in shaping brand narratives and building trust within the industry.Key topics discussed:🤝 The role of PR in shaping brand narratives and building trust🏠 The impact...
2024-08-1438 min
Reaching Struggling Learners#81: Redefining Educational Support: Unraveling MTSS, RTI and Special Education for Student SuccessSend us a Text Message.Ever felt like the educational support system is a maze without an exit? I'm Jessica Curtis, and in this episode, I confront the tangle head-on, dissecting the complexities of MTSS and RTI in schools. Join me as I make the case for these frameworks to be more than mere pathways to special education, advocating for a synergistic relationship where shared insights and strategies lead to student success. With a focus on the parallels between MTSS and special education, I call attention to the importance of data-driven decisions, periodic reviews, and targeted goals...
2024-01-1020 min
Host Planet: Expert Insights for Short-Term RentalsPR Strategies for Business Growth in Short-Term Rentals | Expert InsightsJoin host James Varley in this informative episode focused on PR strategies in the short-term rentals sector.Together with Jessica Gillingham, Founder and CEO of Abode Worldwide, they delve into critical topics such as enhancing guest experience, maximising direct bookings, and navigating the evolving landscape of vacation rentals.Discover how the short-term rentals sector has expanded, the impact of innovation on business growth, and best practices for storytelling to highlight the positive aspects of the industry. Whether you are an Airbnb host or involved in revenue management, this episode is packed with insights...
2023-09-2221 min
The Modern Hotelier#45: The Importance of Good PR & Storytelling | with Jessica GillinghamJessica Gillingham is a public relations expert in the hospitality and lodging space. She is the founder and CEO of Abode Worldwide, a public relations agency she launched in 2017 to focus on raising the profile of transformative technology solutions and enterprise operators in the global short-term rental, lodging, and living sectors.With over 20 years of experience in travel, hospitality, and technology, Jessica is also an advisor, board member, leadership mentor, and industry commentator on the confluence between hospitality, living, and property. Her company sits at the heart of the developing intersection between work, life, and play and...
2023-09-1431 min
The Accommodation Show - Hospitality Success Series!Leveraging PR: A Guide for Accommodation Leaders with Jessica Gillingham
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Today's episode, is one that I have seen bring huge value to operators that I work with. It is a topic which is often overlooked but could be vital to any thriving hospitality business – leveraging Public Relations (PR). In a world where online presence can make or break a brand, understanding how to utilise PR effectively can give you a competitive edge.
The subject of PR is so fascinating, not only because of its complexity but also because of its potential to amplify your business's presence and reputation. My guest, Jessica Gillingham, the founder and CEO o...
2023-08-2140 min
Slick Talk: The Hospitality PodcastJessica Gillingham, Founder of Abode PRThis podcast episode is long overdue! Welcome Jessica Gillingham, Founder of Abode PR, to the podcast as we dive into her entrepreneurial journey in our industry and learning a bit more about what it takes to be in PR & how they serve their clients with multiple services.This episode is brought to you by Hostfully, Jetstream & Safely!---------------Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!...
2022-05-0442 min
My New LifeNew additions: Bringing home a siblingShare the news of a baby brother or sister with a toddler, and it’s likely to be met with enthusiasm. But at some point after the baby arrives, jealousy and resentment can get in the way, and that can manifest in all sorts of new behaviors. Jessica Rolph welcomes Gabrielle Felman, an early childhood development specialist and clinical social worker. She shares loads of practical, real-life tips and insights for how to best prepare for and navigate this transition. Key Takeaways: [1:40] What is the best way to prepare your...
2022-02-0928 min
I Meet Hotel - The Hoteliers PodcastThe Growth of Short-Term Rentals with special guest Jessica GillinghamThis week, host Kristian Lupinski and CEO and Founder of Abode PR, Jessica Gillingham, discuss the background, growth and new demands for Short-Term Rentals. We also touch on the need for new technologies, how to evaluate what techs should be used and what we think will stick around.Support the show (https://www.patreon.com/imeethotel)
2021-12-0726 min
GuestX PodcastLive Your Brand with Jessica GillinghamJoin hosts Matthew Loney and Brian Hamaoui this week on GuestX Podcast with special guest Jessica Gillingham, founder and managing director of Abode PR. Jessica talks us through the importance of brand perception and alignment, and how creating a unique and friendly experience from the beginning stages of the guest journey will distinguish your brand from other hospitality companies.
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2021-10-0647 min
Hoovering with Jessica FostekewHoovering - Episode 187: Elf LyonsWelcome to HOOVERING, the podcast about eating. Host, Jessica Fostekew (Guilty Feminist, Motherland) has a frank conversation with an interesting person about gobbling; guzzling; nibbling; scoffing; devouring and wolfing all up… or if you will, hoovering.In this episode I’m hoovering with comedian, clown, performance artist, teacher and person who I became close mates with in the weirdest ever way, she was the much much younger new girlfriend of an ex-boyfriend who’d very very broken my heart so it’s BONKERS that we became friends but we DID. She’s a wild soul, a truly free c...
2021-09-1759 min
The Holiday Let Success Podcast with Elaine WattEp 05 - 2021: Abode PR | Jessica Gillingham | Building Reputations for The Short Stay IndustryJessica Gillingham joins me from Abode PR - Jessica is the founder and director of Abode PR. She started her marketing and PR career working in the travel industry for a Canada specialist tour operator over 20 years ago and now specialises in public relations and content marketing for the short-term rental industry SHORT STAY VIRTUAL SUMMIT 2021 - PLANNING IS UNDERWAY !! :) I need your help - I want to make this event the absolute best it can be for 2021 and I would love your input! I have created a series of polls and i'll be chatting with y...
2021-04-1434 min
Thriving in the Midst of Chaos: Parenting With Special Needs KidsAll About Dyslexia With Guest Lizzie ShearingEpisode 81: All About Dyslexia With Guest Lizzie Shearing Today, we discuss all things dyslexia. Guest Lizzie Shearing discusses that dyslexia is a reading learning disability. Individuals process written words differently in their brain, such that they rely on the left frontal lobe, rather than more on the left posterior areas of their brain. They show inefficient patterns of brain activity. Dyslexia occurs in 1 in 10 people. Symptoms include difficulty with reading, reluctance to read out loud or to read at all, reading being slow, reading fluency being slow, reduced awareness of patterns of words, spelling difficulty, and difficulty...
2021-03-181h 06
Boys Built BetterBBB 014: Identifying, Diagnosing and Living with Dyslexia“Dyslexia robs a person of time; accommodations return it.” –Dr. Sally Shaywitz Learning to Read is hard enough as it is, right? But what if your child also has a language processing disorder? And how would you know? Today I am talking with Lindsay Terry-Lloyd founder of the non-profit Klimb Consulting (www.klimbconsulting.org) a bay-area based company dedicated to helping parents navigate a dyslexia diagnosis. In this episode, Lindsay shares her own family’s story as well as tips on identifying dyslexia and living with dyslexia while maintain your child’s confidence.Things I never knew u...
2019-01-1554 min
Vacation Rental SuccessVRS224 – Reflections on VRMA Paris and VRM Intel London with Jessica GillinghamGet access to the best education for your short-term rental business! Enrol in The Vacation Rental Formula Business School today and start seeing results tomorrow. Discover more about the VRF B-School: https://www.vacationrentalformula.com/business-school/ Listening to this podcast on the move? Get to the show notes here: http://www.vacationrentalformula.com/vrs224
2018-03-1446 min
Home Front6 September 1917 - Alice MacknadeOn this day in 1917, thousands lined the streets in Gillingham for the funeral of 98 naval personnel killed in the Chatham air raid, and in Folkestone, Alice Macknade steels herself for her husband's return. Written by Sarah Daniels
Directed by Allegra McIlroy
Editor: Jessica Dromgoole.
2017-09-0612 min
Vacation Rental SuccessVRS175 - PR for Vacation Rentals with Jessica GillinghamGet access to the best education for your short-term rental business! Enrol in The Vacation Rental Formula Business School today and start seeing results tomorrow. Discover more about the VRF B-School: https://www.vacationrentalformula.com/business-school/ Listening to this podcast on the move? Get to the show notes here: http://www.vacationrentalformula.com/vrs175
2017-04-0544 min