Shows
The Accidental NegotiatorHow To Negotiate With People That You Don’t Get Along WithThat negotiating thing is difficult enough without having to deal with all of the different people involved.
However, we need to admit that there will be times that no matter how difficult a negotiation is and no matter what negotiation styles or negotiating techniques we are using, it will really be the people that we are dealing with that are the source of our greatest issues. When we find ourselves in a situation like this, we are going to have to be able to sit back, understand what is happening, and then come up with a plan for de...
2020-09-1809 min
The Agile Manager Skills That You Need To Have!How Can Managers Stay Focused While Working Remotely?The Covid-19 pandemic has changed life for all of us.
We used to go into the office and use our manager skills to do manager stuff. Now we find ourselves staying at home and participating in countless Zoom meetings. In the beginning it was all new and different and we were able to focus and get work done.
However, things have changed over time and now it’s getting harder and harder to stay focused on our work. What’s a manager to do?
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2020-09-1707 min
The Accidental NegotiatorThree Examples Of Negotiating FailuresAs negotiators, every time that we go into a negotiation, we are optimistic that we are going to use our negotiation styles and negotiating techniques to be successful.
We believe that we’re going to be able to work with the other side of the table and come up with a deal that both sides can live with. This kind of optimism is important to providing us with the drive to keep moving forward even when things can get tough. However, we all understand that sometimes negotiations don’t work out. There have been some pretty spectacular failures.
2020-09-0409 min
The Agile Manager Skills That You Need To Have!Managers Want To Know Who The Real Leaders On Their Team AreAs managers, one of the jobs that our company expects us to perform is to use our manager skills to find the next generation of managers that will lead the company after we are gone.
What this means for us is that we are responsible for taking a look at our team and identifying the team members that we believe would make good leaders. This, of course, then brings up the question of just exactly what makes someone a good leader.
Managers need to know this so that they can make the right staffing selections.
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2020-09-0307 min
The Accidental NegotiatorSecrets To Becoming A Better NegotiatorNo matter how good of a negotiator you think that you currently are and what negotiation styles and negotiating techniques you use, we all know that we can become better.
The struggle that we all have is that too often we don’t know how we can become better. Since we don’t know this, we can delay finding out what we need to do. The good news is that we all have to do basically the same things in order to become better negotiators.
Now we just need to make sure that we all understand...
2020-08-2810 min
The Agile Manager Skills That You Need To Have!Managers Need To Know: What Do The Kids Want?Managers are faced with a number of different challenges as they attempt to perform their job.
All of this is made even more difficult by the simple fact that not everyone on your team is the same. Sprinkled in our teams are the so-called millennial younger workers who have a different outlook on life than the older members of your team do. As a manager you have to take the time to understand what your millennial team members are looking for from their jobs so that you can determine if you can provide it.
If you c...
2020-08-2705 min
The Accidental NegotiatorHow To Claim Your Fair Share In Your Next NegotiationEvery negotiation that we are involved in has two different components to it.
The first is what is called “value creation”. This is, as its name implies, the process by which we attempt to put more issues on the table – we try to make the negotiation become bigger. The other part is called “value claiming” this is when we are involved in a single-issue negotiation and we want to get as much of the pre-existing value on the negotiating table for yourself—and away from the other side.
When it comes time to claim value during a negotiation...
2020-08-2106 min
The Accidental NegotiatorBargaining Strategies When You’re Dealing With A Fixed PieAs negotiators, we understand that when we enter into a negotiation we need to use our negotiation styles and negotiating techniques to both collaborate and compete with the other side of the table.
It is our job to increase the pie of value for all parties, often by identifying differences across issues and making tradeoffs. At the same time, what we are trying to do it to claim as much of that larger pie for ourselves.
So what’s the best way to make this happen?
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2020-08-1405 min
The Agile Manager Skills That You Need To Have!How Should Managers Deal With Bringing Employees Back To The Office?There is no question that the Covid-19 pandemic changed everything.
One day we were all in the office getting along and then the next day everyone was at home using Zoom to video conference with each other. As life slowly starts to try to get back to normal, managers have a real challenge on their hands. The Covid-19 virus has not gone away and yet we’d still like to restart our normal office interactions.
What’s the best way to go about doing this?
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2020-08-1307 min
The Accidental NegotiatorDealing With The Challenge Of Online Dispute Resolution Using AILet’s face it, negotiating has never been easy to do and with the arrival of the Covid-19 virus, it just suddenly became a lot harder.
These days nobody really wants to sit in a closed room for a long time with a group of people who may or may not have been practicing safe social distancing. However, life must go on and so negotiations do continue. Many of our negotiations have now moved online. Today’s tools allow this to happen relatively smoothly. However, even online disputes do pop up.
When they do, negotiators need to kno...
2020-08-0708 min
The Agile Manager Skills That You Need To Have!How To Keep Your Best Team MembersDuring the course of a normal day, a manager has a lot of different things that we need to spend time worrying about.
However, using our manager skills to keep the team that we have onboard is often not one of the things that we worry about on an average day. However, perhaps we should be. If we hold off until they are walking out the door in order to find out why they are leaving, then it will probably be too late.
What we really need to be doing is talking with the members of our...
2020-08-0607 min
The Accidental NegotiatorHow Your Last Deal Could Harm Your Next DealSo first off – congratulations!
The last negotiation that you were involved in went very well. You were able to use your negotiation styles and negotiating techniques to get a deal that you feel proud of and you’ve been congratulated by everyone you know for conducting a professional negotiation. Right about now you are probably feeling a real sense of pride. Now it’s time for you to move on to your next negotiation. You feel that this next negotiation should go as well as the last one did.
However, is this feeling going to work in your f...
2020-07-3107 min
The Agile Manager Skills That You Need To Have!Managers Need To Learn How To Move SlowerAs managers we always want to find ways to use our manager skills to get more things done.
Our to-do lists just seem to keep getting longer and people are always asking us to accomplish more things in less time. Our bosses are willing to send us to manager training where we’ll learn how to look like we are working hard even if we may not be producing as much as we should be. Managers need to be careful and stop confusing productivity with getting results.
Perhaps what we really should be doing is looking...
2020-07-3009 min
The Accidental NegotiatorHow Should Negotiators Respond To Threats?So a negotiation is a business discussion that occurs between two adults, correct?
Well, in a lot of cases this is a correct statement. However, there are times when things can become heated during a negotiation. When one side feels as though they are not getting their way, they start to look for ways that they can convince you to change your mind. One tool that they have available to them besides using different negotiation styles and negotiating techniques is to threaten you.
If they decide to do this, how should you react?
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2020-07-2408 min
The Agile Manager Skills That You Need To Have!What Managers Can Learn From Michael Jordan’s Leadership StyleAnyone who follows basketball knows who Michael Jordon was.
He was one of the truly great players. Season after season he lead his team to success. It turns out that one of the reasons that his team was so successful was not just because of Michael’s incredible basketball talent, but also because of his leadership style.
Is there something that managers can learn from Michael’s manager skills?
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2020-07-2308 min
The Accidental NegotiatorFour Things About Negotiating That Are Not TrueEvery negotiator wants to become better.
However, the big question that we all face is how to go about doing this. For some of us, reading books on negotiations or attending negotiations can expose us to new negotiation styles and negotiating techniques. However, it turns out that most of us would benefit the most if we were able to cast off some negotiating misunderstandings that we all seem to be carrying around with us.
These “negotiating lies” are baring us from improving our skills.
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2020-07-1706 min
The Agile Manager Skills That You Need To Have!How Managers Deal With ReorganizationsAs though the job of being a manager was not tough enough, it turns out that there is something that can make it just a bit more challenging: change.
You know what I’m talking about here. Every so often your company gets the good idea that they could become more effective if they reorganized. Arggg! This is exactly the kind of thing that can throw even the best laid plans up into the air no matter what manager skills you have. Keep in mind that none of us have any manager training on how to deal with s...
2020-07-1607 min
The Accidental NegotiatorNegotiators Need To Learn How To Stop Deception In NegotiationsSo – does the other side really mean what they are saying?
Will they really do what they are promising to do? I’m pretty sure that you and I can’t tell. The reason that we are so bad at detecting deception is because the most common signs of deception, such grammatical errors and as increased blinking, tend to be quite difficult to notice and interpret correctly. In addition, it may be difficult or impossible to determine whether the other side’s claim is true or not.
If we can’t count on being able to detect lies, a...
2020-07-1008 min
The Agile Manager Skills That You Need To Have!What Are The Traits Of A Successful Manager?There are a lot of managers out there.
However, not all of them are great managers. If you would like to become a great manager, this of course brings up the question of just exactly what you will have to do in order to make this happen. It turns out that there is not just one characteristic that you are going to have to have, there are a number of them.
Do you have what it is going to take in order to develop the manager skills to become a successful manager?
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2020-07-1008 min
The Accidental NegotiatorThe Top 10 Skills Every Negotiator Needs To HaveAs negotiators, our goal whenever we are starting a negotiation is to find a way to get the best deal possible.
This is not always an easy thing to make happen.
The best negotiators are the ones who can use their negotiation styles and negotiating techniques to both create value during the negotiation and then claim that value as a part of a deal. In order to become better at making this happen, the following 10 negotiation skills can be used.
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2020-06-2610 min
The Agile Manager Skills That You Need To Have!The Millennial Workplace Is Coming – Will Managers Be Ready?As all managers have probably realized by now, the millennials have arrived.
That younger generation of workers are moving into the office at the same time that the baby boomers are starting to move out. The arrival in force of this new type of worker is going to cause some fundamental changes to occur in the workplace. As a manager, you need to have the manager skills to be ready for the changes in tools, workspace, and culture.
Do you know what is getting ready to happen?
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2020-06-2506 min
The Accidental NegotiatorHow To Use Price Anchoring In Your Next NegotiationWhen we are involved in a negotiation that involves prices, we need to keep in mind that no matter what negotiation styles or negotiating techniques are being used, it’s the first number that either side presets that will play an important determining factor in how the rest of the negotiation goes.
It turns out that opening offers have a strong effect on price negotiations. What happens is that the first offer typically serves as an anchor that strongly influences any discussions that follows. Where things can start to get crazy is when you realize that even random numbe...
2020-06-1908 min
The Agile Manager Skills That You Need To Have!Managers Need To Know How Do You Deal With Risk?In a perfect world, a manager would have all of the knowledge, manager skills, and manager training that he or she needed to have when it came time for them to make a decision.
With this information they could be comfortable that the decision that they were making was the right decision. However, as I’m pretty sure that you are well aware of, we don’t live in a perfect world.
What this means is that we have to make decisions with limited information and that means that we need to learn how to deal with...
2020-06-1806 min
The Accidental NegotiatorHow Can A Negotiator Save A Deal From Collapsing?So just exactly when is a negotiation over?
I’m pretty sure that by now you know that this is a loaded question – a negotiation is never over. Even after we’ve been able to use our negotiation styles and negotiating techniques to reach a deal with the other side, we still need to make sure that they will keep their word and do what they promised that they would do. However, things can get just a little bit trickier if after the deal has been signed the other side comes back to you. The reason that they’ve come...
2020-06-1209 min
The Agile Manager Skills That You Need To Have!How Managers Can Create Innovative TeamsAs managers we are always looking for way to use our manager skills to get more out of our teams.
What we’ve been told is that we can do this if we can come up with a way to boost their innovation. It may sound easy, but it isn’t. What managers need to do is to find ways that they can revamp their business processes. This is going to require a radical rethinking of our business’ strategy and processes: how we interact with our customers, how they drive operational excellence and how we approach innovation. This is goin...
2020-06-1106 min
The Accidental NegotiatorNegotiators Know How To Use MESOs To Get What They WantLet’s face it, during a negotiation things can go wrong.
You were making progress using your negotiation styles and negotiating techniques to work towards reaching a deal one minute and then all of a sudden you find yourself staring at an impasse. You have made offers to the other side, they have made offers to you and you thought that you were approaching middle ground; however, it now appears as though you are not close enough to agree on a deal. Now what is a negotiator to do?
This might be the time for you to st...
2020-06-0509 min
The Agile Manager Skills That You Need To Have!Good Managers Know About The Power Of FailureBecoming a successful manager is a difficult enough thing to accomplish.
So why would we want to jeopardize it once we achieve it? But research says we unwittingly do just that when we withhold or try to bury one thing about ourselves in particular – our failures. Yes, you heard me correctly – we’re supposed to tell people about the things that we’ve done wrong and the mistakes that we’ve made.
This is not an easy thing for any of us to do, but it turns out that in order to be a good manager it is...
2020-06-0408 min
The Accidental NegotiatorHow To Avoid Being Overconfident In Your Next NegotiationIn addition to different negotiation styles and negotiating techniques there are a number of different things that negotiators need to be able to deal with during a negotiation.
Being overconfident is one of these. What we need to understand is that if we allow ourselves to become overconfident, then there is a good chance that it is going to affect both our judgement and our decision making process.
What we need are ways to detect when we are becoming overconfident and ways to deal with it when it happens.
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2020-05-2205 min
The Agile Manager Skills That You Need To Have!What Do Managers Have To Know About Working From Home?Now that we are all dealing with the arrival of a global pandemic we now find ourselves working from home, many managers are asking themselves just exactly how to go about doing this.
Our goal has to be to find a way to stay productive while at the same time remaining healthy and taking care of our personal well-being.
What we need to do is to use our manager skills to develop some basic habits that will ensure that working at home does not end up compromising our well-being.
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2020-05-2105 min
The Accidental NegotiatorHow To Create Value In Your Next NegotiationNegotiators view every negotiation as a type of game.
hey show up ready to use their negotiation styles and negotiating techniques to compete with the other side in order to see who can walk away being a winner. I’m pretty sure that we all realize that we should be cooperating, but instead all too often we end up competing to see who can win. The reason that we do this is because we arrive at the negotiation with the assumption that we’re dealing with a fixed pie – there is only so much to be had, and somebod...
2020-05-1504 min
The Agile Manager Skills That You Need To Have!How Can A Manager Tell When Workers Are Getting Ready To Leave?Managers understand that when the job market becomes tight, employee retention is key.
What this means is that they are going to have to get good at using their manager skills to detect when their team members are thinking about leaving.
Managers need to be able to detect the tell-tale signs that highly valued team members may be considering moving on in order to get in front of staff turnover before it’s too late.
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2020-05-1406 min
The Accidental NegotiatorHow To Make Anchoring Work For You During A NegotiationDuring a negotiation, sometimes something amazing happens.
When one side presents a number to the other side, that side can all of suddenly end up irrationally fixating on that first number that was put forth at the bargaining table. This number is called “the anchor”. The other side (or us) can become fixated with it no matter how outlandish it may be. Even when we know the anchor has limited relevance, we can sometimes fail to sufficiently adjust our judgments away from it. This is an example of the anchoring effect in negotiations.
Negotiators can use anchorin...
2020-05-0806 min
The Agile Manager Skills That You Need To Have!How Can A Manager Build A Happy Team?Ok manager, so you are in charge of a team.
What would you like to do with that team? If you are like most of us, you’d like to be able to use your manager skills to create a happy, very productive team. The studies have shown us that happy teams score higher on productivity, engagement, loyalty, and creativity. They also take fewer sick days. Who wouldn’t want a team like this?
Now, just exactly how do we go about creating a team like this without any manager training on how to do it?
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2020-05-0706 min
The Accidental NegotiatorHow To Manage Expectations When You Are NegotiatingWhen you jump into a negotiation, do you know what you want to get out of the negotiation?
Perhaps a much more important question is does the other side have a set of expectations regarding what they want to get out of the negotiations no matter what negotiation styles or negotiating techniques are used? It turns out that as a negotiator, one of your responsibilities is to make sure that during the negotiations you take the time to carefully manage the other side’s expectations. You need to make sure that when the negotiation is over, their expectations...
2020-05-0106 min
The Agile Manager Skills That You Need To Have!Some Managers Thrive On Negative FeedbackIf I had to guess what kind of feedback you like to get, I’d be willing that just like the rest of us you like positive feedback about your manager skills the best.
However, somewhat surprisingly it turns out that there is a type of manager who likes a different type of feedback. Negative feedback. Most of us dislike negative feedback and we go out of our way to avoid getting it or giving it out. We fear that if we give someone negative feedback it is going to cause dejection, anger, and may even end up ma...
2020-04-3006 min
The Accidental NegotiatorWhat Does Logrolling Have To Do With Negotiating?When we enter into a negotiation, we are thinking about one thing: what we’d like to use our negotiation styles and negotiating techniques to get out of the negotiation.
Let’s face it, we’re rather self-centered when it comes to planning how our next negotiation is going to turn out. As I’m pretty sure that we are all well aware of by now, thinking only of ourselves when it comes to negotiating can lead to some long and trying negotiations.
What if there was a better way? It turns out that it is and it has a...
2020-04-2407 min
The Agile Manager Skills That You Need To Have!If Managers Want To Get Things Done, They Have To Write Them DownAs managers we are being asked to do a lot of different things.
We may come into work with a list of things that we want to get done during the day and when we leave at the end of the day we discover that we’ve spent our time doing a lot of other things and our list is untouched. People seem to have no problems dropping by our desks and asking us to do things for them. If we’re not careful, a lot of stuff is going to fall through the cracks.
How can a m...
2020-04-2308 min
The Accidental NegotiatorLearn How To Deal With The Good Cop / Bad Cop Negotiation StrategyIn the world of negotiating, despite all of the different principled negotiation styles and negotiating techniques that get used, there are a number of tactics that have achieve classic status.
One such technique is called the “good cop / bad cop” approach. You’ll encounter this when you sit down to negotiate and one member of the other side says that they really want to be able to reach an agreement with you and at the same time another member of the other side decides to present you with an outrageous, even insulting, offer. A member of the other side u...
2020-04-1706 min
The Agile Manager Skills That You Need To Have!Managers Understand That Company Culture Starts With ThemManagers realize that it’s always been hard to use their manager skills to attract and retain the top quality talent that they need.
It seems as though it has become even harder to do this lately. What seems to be a key way that managers can make this happen is if they use their manager training to understand what workers, especially millennials, are really looking for: company culture.
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2020-04-1607 min
The Accidental NegotiatorTo Be Successful In A Negotiation, Do Women Need To Learn To “Lean In”?Negotiating is hard.
Negotiating when you are a woman is even harder. Historically women have not been as aggressive as men. They have been willing to settle for what is offered to them. However, to truly be successful negotiators women need to start to think about what a man would be able to achieve in their position.
What women need to start to do in negotiations is to start to employ more assertive behavior.
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2020-04-0306 min
The Agile Manager Skills That You Need To Have!How Managers Can Make Better DecisionsIf we were to list out all of the important manager skills that a manager needs to have, what would be on that list?
Even more importantly, what would be at the top of that list? It turns out that what should be at the top of the list is the ability to make decisions well. Research has shown that how we go about making decisions is just as important as what decisions we make.
If we want to make decisions the right way and we don’t have any manager training on how to do this...
2020-04-0205 min
The Accidental NegotiatorHow Can You Use The Right of First Refusal In A Negotiation?Negotiators are always looking for ways that they can get more value out of their next negotiation.
Although there may be many different ways to accomplish this such as using different negotiation styles and negotiating techniques, one way that we tend to overlook too often is by negotiating a right of first refusal. Just in case anyone doesn’t remember what the right of first refusal is, also known as a matching right or right of first offer, it is defined as being a guarantee that one side to a business deal can match any offer that the other...
2020-03-2706 min
The Agile Manager Skills That You Need To Have!How Should Managers Be Practicing Transparency?The goal of every manager is to become a respected manager.
This is a fine goal to have, but just exactly how can we make this happen? It turns out that one important step in getting your team to respect you is for you to make the practice of transparency important. Why should you bother with this? Well, give some thought to doing the opposite thing. Think about the last time you caught someone in the act of not being transparent. Since then has your trust in that person ever fully recovered? Clearly transparency is something that we need...
2020-03-2606 min
The Accidental NegotiatorSo Just Exactly How Are We Supposed To Get To Yes?As negotiators, there are a few books that I’m guessing that we have all pretty much read.
One of the classic negotiating books that everyone should have on their shelves is “Getting to Yes: Negotiating Agreement Without Giving In”. In this book, the authors explained that negotiators don’t have to choose between either waging a strictly competitive, win-lose negotiation battle or caving in to avoid conflict. What they said was that negotiators can and should look for negotiation strategies that can help both sides get more of what they want. If we take the time to listen closely...
2020-03-2006 min
The Agile Manager Skills That You Need To Have!Managers Discover The Power Of Emotional IntelligenceSo how good are you as a manager at showing your emotional intelligence to your team?
A lot of us would say that we’re not very good at doing this, but then we’d follow this up by saying something like “I’m not that type of person.” It turns out that you’d be wrong.
We can all show emotional intelligence to our team and all we have to do is learn how to go about doing it.
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2020-03-1907 min
The Accidental NegotiatorHow To Use The Anchoring Bias To Get A Negotiation Off To A Good StartIn the world of negotiating there are number of classic questions that we all deal with each time we start a negotiation.
One of the biggest is whether or not we should be the ones who make the first offer. The answer to this question is generally “yes” – lots of research has gone into what is called “anchoring bias” and it tells us that no matter what negotiation styles and negotiating techniques are being used, we should be the ones who move first. What is anchoring in negotiation you ask?
In a negotiation centered on either price or...
2020-03-1306 min
The Agile Manager Skills That You Need To Have!It Turns Out The Humble Managers Are The Best ManagersSo what makes a manager a great manager?
For the longest time companies have believed that personality characteristics such as charm and charisma are the manager skills that made a manager successful. Guess what – it turns out that they may have been wrong. New studies are showing that the thing that can make a manager great is something that everyone has been overlooking – humility.
This new insight is starting to change how people look at managers and understand what it takes to be a great manager.
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2020-03-1206 min
The Accidental NegotiatorDo You Know How Your Mood Affects Your Negotiation?Let’s face it – you can’t negotiate without having some emotions come into play.
We all tend to get upset, excited, depressed, and elated at different times during a negotiation because of the negotiation styles and negotiating techniques that are involved. Without a lot of surprise it turns out that the people who study such things are learning about the connections among emotions, negotiators, and decision making.
Since such emotions can influence the results of our negotiations, it sure seems as though we should take some time and understand how our emotions can influence our outcomes.
2020-03-0606 min
The Agile Manager Skills That You Need To Have!What Managers Can Learn From GoogleAs managers, where we work will probably play a big role in how we develop our manager skills.
If we could all choose where we worked, I’m pretty sure that a lot of us would all agree that working for Google would probably be a good choice. Once upon a time Google was a small start-up company. Since then, they have grown and they now employ over 70,000 workers. It turns out that all those people needed leaders. And not just any leaders, but people who can do it in an environment of incessant change and planetary scale.
2020-03-0506 min
The Accidental NegotiatorTips For Negotiating OnlineWhen we enter into a negotiation, we are facing a number of different challenges.
One of the biggest can be cultural barriers to communication if the other side comes from a different background than you do. In order to overcome such issues, we need to find different ways to use our negotiation styles and negotiating techniques to communicate with the other side using manners, body language, and perhaps even our physical appearance. When we are negotiating with someone online, a number of the ways that we communicate will not be available to us.
However, we are stil...
2020-02-2806 min
The Agile Manager Skills That You Need To Have!What Does A Manager Have To Do After You Are Promoted?What is it that every manager is hoping for?
Why it is to use your manager skills to be promoted, of course. When that special day comes, are you going to be ready? You’ll get a new job title, perhaps more money, maybe even a new office. However, it’s not going to be long before your mind is going to start to be filled with second thoughts. If you are not careful, you could end up sabotaging yourself.
Upon getting promoted, there are several things that you are going to have to get busy doin...
2020-02-2705 min
The Agile Manager Skills That You Need To Have!How Managers Should Handle Sexual Harassment ClaimsThere has been a great deal of coverage in the papers and on television about sexual harassment in the workplace.
Male managers have been struggling to find ways to use our manager skills to deal with these claims and, of course, how to prevent them from happening in the first place. Managers just don’t seem to know what the appropriate response is – we’ve never had any manager training on what to do.
What managers need to understand is what we should NOT do when someone comes to us with an allegation of sexual harassment...
2020-02-2004 min
The Agile Manager Skills That You Need To Have!What Is A Manager’s Secret To Being Emotionally Intelligent?As managers, we are under a great deal of pressure to use our manager skills to find ways to get the most out of our teams.
We can try a lot of different techniques; however, all too often we get the same results – nothing changes. The good news for us is that it turns out that if we want to create more open relationships with the members of our team all we have to do is to learn how to ask questions the right way.
How hard can that be to do correctly?
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2020-02-1305 min
The Agile Manager Skills That You Need To Have!Are Managers Going To Be Ready For Gen Z Workers?Ok manager, how is managing those millennials working out for you?
I hope that you’ve come up with ways to make peace with them because it is just about time for the next batch of workers to show up on your doorstep: Generation Z. Do you have any manager training for dealing with this? This group of workers will be arriving battle-scarred, socially awkward, and driven by money.
Are you going to be ready for this management challenge?
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2020-02-0606 min
The Agile Manager Skills That You Need To Have!How To Deal With Negotiators Who LieThe goal of any negotiation is to find a way to reach an agreement with the other side of the table.
The challenge that we run into during this process is that no matter what negotiation styles or negotiating techniques are being used we need to understand what the other side wants and the only way that we can get that information is if they tell us. However, sometimes we run into situations where the other side is not telling us the truth – they lie. When we find ourselves in these situations, it’s going to be even more of...
2020-01-3108 min
The Agile Manager Skills That You Need To Have!Managers Need To Know: Just Exactly What Is Artificial Intelligence?Welcome to the 21st Century.
For some reason everyone seems to be talking about artificial intelligence as of late. What’s the big deal? This stuff used to only exist in science fiction movies and now it sure seems like it is in the process of taking over the world.
Managers are going to be affected by the arrival of artificial intelligence and so it sure looks like we are going to have to make sure that we have the manager skills to fully understand what is going on here.
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2020-01-3007 min
The Agile Manager Skills That You Need To Have!Managers Need To Become A Leader That Their Team Can TrustIf there is one workplace problem that managers want to find a way to solve, it would most definitely be the challenge of disengaged employees.
What managers would like to learn how to do would be to understand how to use our manager skills to better motivate employees and how to get more manager training on how to build better relationships with those employees. So the big question is what is the manager factor that is most closely linked to employee engagement? Interestingly enough, the answer turns out to be when employees feel they can trust their manage...
2020-01-1606 min
The Agile Manager Skills That You Need To Have!What The U.S. Army Can Teach Managers About Becoming BetterOk, so I’m willing to admit it – I’m not perfect.
Yes, I am always working to try to become perfect, but so far I have not been able to even get close to that goal. Most managers would say that they are in the same boat as me. It’s a bit depressing to set out to try to accomplish something and then despite using your manager skills you basically fail at doing it. When this happens, because there is no manager training for dealing with failure a lot of managers tend to throw their hands up and say...
2020-01-0906 min
The Agile Manager Skills That You Need To Have!Manager Tips From Google On How To Make A Great TeamLet’s think about your team for just a moment or two.
The people on your team most of the time don’t do things by themselves. Instead, they work with other people on the team in order to accomplish tasks. However, it’s that working together thing that can cause problems. Interpersonal issues can crop up, personalities can clash, and managers (that’s you) despite all of our manager training can provide unclear directions. The result of all of this is that your team members can be left with conflict issues and this can end up stifling your...
2019-12-1905 min
The Agile Manager Skills That You Need To Have!What Do Managers Have To Do In Order To Become A Great Team Leader?Let’s face it, the job of a manager is very much both team- and direction-focused.
Managers are the ones who need to use their manager skills to set the course, ensure consistency and develop and reinforce core values for their teams. After you get that part of the job taken care of things become considerably easier. The rest of the job is simply to hire great people and get out of their way. In order to be a successful manager, it’s going to take a great team standing behind you.
What can you do to make t...
2019-12-1206 min
The Agile Manager Skills That You Need To Have!Hey Manager – Could You Be Too Much Into This Team Thing?Yea! It’s time to work on a team!
How many times have you heard someone say this to you? As managers of a team, we are expected use our manager skills to lead by example and so we are the ones who are supposed to be able to show our team what it means to work successfully as a part of a team. We’ve all been to the manager training courses where we’ve been taught about the power of working in teams. Sure seems like we should do this all the time, right?
Well, actual...
2019-12-0506 min
The Agile Manager Skills That You Need To Have!What Should Managers Do About Hugging?How about if we agree to talk about a touchy topic: hugging.
Yep, even in this #Metoo era, the concept of opening your arms up and then enveloping a coworker in a big hug is something that is still done in the workplace. You’d think that all of this would be going away in our ultra-sensitive political climate; however, that is not the case. In fact, there appears to be even more hugging going on at work these days.
What do managers have to do in order to make sure that our embraces are going to...
2019-11-2106 min
The Agile Manager Skills That You Need To Have!What’s The Best Way For A Manager To Switch Jobs?No job that any of us have will probably last us for our entire career.
What that means is that we’re all going to be packing up our manager skills and switching jobs at some point in time. This is where things can get a bit tricky because none of us have had any manager training in how to do this correctly. Yes, we may be willing to jump to a new company to take on that shiny new job. However, we need to realize that there are a whole bunch of ways that that a job sw...
2019-11-1405 min
The Agile Manager Skills That You Need To Have!Managers Need To Learn How To Deal With Dead-End ConversationsLet’s face it.
A big part of the job of being an effective manager is the art of conversation. During an average day, we end up talking with a lot of different people about a lot of different things. It would be fair to say that our conversations have a lot to do with our ability to get things done. However, then there are THOSE conversations. You know the ones that I’m talking about.
Dead-end conversations.
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2019-11-0706 min
The Agile Manager Skills That You Need To Have!What To Do When That New Job Is Not What You Thought It Would BeAh, a new job!
When we take a new job we’re doing so because a lot of promises have been made to us. We may have been told that we’ll have a fancy title and they’ve promised us a lot of pay. We’ve been told that we’re being placed in a position of power and that we’ll be able to use our manager skills to have a big influence on the direction of the company. However, when we show up, we discover that what we were told does not match reality.
Should we sta...
2019-10-3107 min
The Agile Manager Skills That You Need To Have!What Should A Manager Do When Your Peers Are Doing Better Than You?So here’s something that can be difficult for us to deal with: what do you do when you are not #1?
At work, I’m hoping, we all try hard to use our manager skills and do our best. However, there will be times that the people that we are working with, our peers, just simply outperform us. When this happens and when we become aware of it, what is a manager to do? Let us assume that giving up and going home is not an option.
We’d like to hang on to our job, what shou...
2019-10-2407 min
The Agile Manager Skills That You Need To Have!How Managers Can Reinvent ThemselvesSo is there any downside to becoming a manager?
One possibility is the simple fact that it takes time. By the time most of us become managers, we’re not as young as we used to be. What this means is that we find ourselves in a workplace filled with younger people trying to use our manager skills to manage teams made up of younger people.
All of sudden it can be very easy for us to start to feel as though we might not be keeping up. How can a manager deal with this situation...
2019-10-1706 min
The Agile Manager Skills That You Need To Have!How Managers Can Become Less AnxiousWhen we signed up for the job of being a manager, we may not have realized the other things that came along with this job.
One such thing might be the anxiety that being a manager can cause in us. This, of course, bring up the question about just exactly what anxiety is. The dictionary tells us that anxiety is a feeling of worry, nervousness, or unease, typically about an imminent event or something with an uncertain outcome. As managers, no matter what manager skills we have, this pretty much describes every day of our lives.
What ca...
2019-10-1006 min
The Agile Manager Skills That You Need To Have!How Managers Can Bridge The Instant Messaging Generation GapHow the members of your team communicate with each other is changing.
There is a new wave of instant messaging applications that is in the process of changing how the members of your team communicate with each other. This change may be causing the older members of your team to scramble in order to keep up.
As a manager, you are going to have to take steps to use your manager skills to make sure that everyone on your team can stay ahead of the changes that are being caused by instant messaging.
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2019-09-2607 min
The Agile Manager Skills That You Need To Have!How Can Managers Get Workers To Stop Looking At Their Phones?So here’s a quick quiz for you.
How many times each day do the members of your team take out their phone and look at them? It turns out that the answer is 2,617 times per day that we all tap, poke, pinch, or swipe our phones. From a manager point-of-view, just exactly how much time does all of this take? The answer is 2 hours and 25 minutes each and every day.
The bad news for you is that most of this is happening while your team members are at work!
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2019-09-1906 min
The Agile Manager Skills That You Need To Have!Can You Become A Better Manager By Doing Less?As a manager, your goal at work is to get ahead.
You want to be seen as a star performer who gets things done. You want your work to be viewed as being of the highest quality and you want your management to come looking for you when they have a slot open up for promotions. The big question that you are facing is the same one that we are all trying to answer: just exactly what do you have to do at work to be successful?
It turns out that the answer may not be what...
2019-09-1206 min
The Agile Manager Skills That You Need To Have!Getting Along With The Boss: How ToAs a manager you are in charge of a team of people who have to do what you tell them to do.
However, at the same time you work for a boss who can tell you what to do. What this means for you (and your career) is that you’d like to be able to use your manager skills to create the best working relationship with your boss that you can. However, the mystery here is just exactly how to go about doing that.
It turns out that it’s pretty easy, you just need to...
2019-08-2906 min
The Agile Manager Skills That You Need To Have!Managers Need To Know How To Mange UpWhat’s your plan for getting promoted from the manager position that you currently have?
You’d like to get kicked upstairs, but just exactly how are you going to go about making that happen? A lot of us hope that the quality of the work that we do will speak for us and our bosses will notice us and our manager skills and will then promote us. Good idea; however, all too often it does not work out this way. We need to learn how to “manage up”.
This one skill is the one that will sha...
2019-08-2206 min
The Agile Manager Skills That You Need To Have!How Managers Can Achieve A Sense Of CalmLet’s face it: being a manager can be a very stressful job.
People are always asking us for things and we are trying to do our best to use our manager skills to manage our team. If we are not careful, the stress associated with the job can become so much that it starts to affect our relationships and potentially even our health. Managers need a way to deal with all of this stress and our manager training does not tell us what we need to do. In the past, managers have tried various activities such as skydivi...
2019-08-1606 min
The Agile Manager Skills That You Need To Have!How Should Boys And Girls Interact In The Workplace?Just in case you had not noticed it, the world has changed.
Sexual harassment has been going on in the workplace for a long time and thanks to the #MeToo movement it’s been brought out into the light. There is currently a big uproar going on with new allegations of improper workplace behavior being announced almost every day.
As a manager who is both responsible for using your manager skills to manage a team of both boys and girls as well as working with boys and girls in other departments, the new rules for working in...
2019-08-0806 min
The Agile Manager Skills That You Need To Have!How To Stop Interruptions In The OfficeSo has your office gone to one of those “open office” floor plans?
According to the really smart people, there are a lot of advantages of this kind of open office design. However, one of the downsides to it is that it can be all too easy for someone to show up unannounced at your desk and interrupt the work that you are doing no matter how good your manager skills are. We want them to go away and just leave us alone to do our work.
In this kind of open office, what can a manager t...
2019-08-0106 min
The Agile Manager Skills That You Need To Have!Managers Need To Ask Themselves If They Talk Too MuchHow much do you talk? Do you talk enough? Or perhaps, do you talk too much?
A key part of the job of being a manager is using your manager skills to deliver good communication. There are a lot of different ways for us to communicate;and talking is one of the most important. However, it turns out that it is entirely possible for us to to do too much talking. When this happens, the people that we are talking to, just start to shut down and stop listening to us.
Do you talk too much?
2019-07-2506 min
The Agile Manager Skills That You Need To Have!The Problem With Setting GoalsEvery year when New Year’s rolls around we are all encouraged to use our manager skills to set goals for the upcoming year.
Most of us actually do this and then we use those goals to guide us as we plan our work. The best part of all of this is occasionally we just happen to achieve one of our goals! The big question is how does this success make you feel? Sometimes achieving a goal can leave us down in the dumps, feeling blue, not happy at all.
What’s up with this and what...
2019-07-1807 min
The Agile Manager Skills That You Need To Have!How Managers Can Gain Power At WorkWhen we start a new manager job, things can be quite frustrating.
Where we were previously had probably allowed us to occupy leadership roles. When we now find ourselves in a powerless position at the bottom of the organization ladder no matter what manager skills we have, it can be all too easy to start to think about switching jobs.
The question that managers need to be able to answer is how can we gain power when we are starting out with none?
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2019-06-2706 min
The Agile Manager Skills That You Need To Have!What Managers Need To Do Before They QuitSo what’s the worst thing that could happen to you as a manager?
The list of things could be quite long, but I think that we could all agree that finding yourself trapped in a job that you don’t like would have to be close to the top of the list. We can probably make this just a little bit worse if we made it so that you had just accepted a new job only to discover that despite your manager skills, you didn’t like it.
What’s a manager to do if you find you...
2019-06-2007 min
The Agile Manager Skills That You Need To Have!Managers Struggle To Recruit The Right WorkersIn order to manage the best team, you have to have the best team.
What this means is that one of your responsibilities as a manager is to use your manager skills to recruit the best team possible.
During times when the job market is tight, this can be a real challenge.
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2019-06-1306 min
The Agile Manager Skills That You Need To Have!Managers Have To Deal With The Challenge Of First ImpressionsAs a manager, we meet a lot of people.
What this means for us is that we are responsible for a lot of first impressions. Although we may not spend a lot of time thinking about it, it turns out that those first impressions often shape how people choose to interact with us. We’d like all of our first impressions to be positive, but our manager skills really don’t give us all that much control over them.
One of the biggest problems that we run into is the simple fact that most people’s first im...
2019-06-0705 min
The Agile Manager Skills That You Need To Have!How Can Managers Get People To Work Together?More and more companies are starting to realize that if they want to get the most out of their employees, they are going to have to get employees from different departments to work together.
It turns out that this can be difficult to do. How is a manager going to use their manager skills to get extroverted sales people to work with introverted IT staff? How can creative types work with detail orientated budget types?
Making this happen is a new task that managers are going to have to get good at.
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2019-05-2306 min
The Agile Manager Skills That You Need To Have!How Should Managers Handle Office Romances?It goes without saying that the #metoo movement has resulted in the downfall of many formally powerful men: Harvey Weinstein, Kevin Spacey, Louis C.K., Charlie Rose, and Matt Lauer.
Clearly there were a lot of very bad things going on in the entertainment industry. As managers we need to understand what the impact of all of this is going to be on our work environments. Is it going to result in tougher polices towards office romances or changed attitudes?
What’s a manager to do?
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2019-05-1608 min
The Agile Manager Skills That You Need To Have!How Should Managers Deal With Workplace Suicides?So let’s face it. Talking about someone ending their own life is never a pleasant discussion. However, as a manager you need to be prepared to deal with this kind of event if someone on your team decides to take their own life.
If we can step away from the hard and cold fact that you will now have to replace someone on your team, you need to understand that when somebody commits suicide, it’s going to have a ripple effect on your organization.
Just about the only thing that could make this even worse...
2019-05-0906 min
The Agile Manager Skills That You Need To Have!How Managers Can Get More Done By Doing LessHow’s that manager job going for you? Are you finding that you can use your manager skills to have enough time to get all of the things that you need to get done, done? If you are like most of us, the answer is no.
You go into the office each day with a well made “to-do” list and then you come home at night with most of that to-do list still undone. What’s going on here? What’s going on is that life is knocking you for a loop. It’s all of the little things that n...
2019-05-0206 min
The Agile Manager Skills That You Need To Have!What Managers Can Do To Make Employees Stick AroundSo here’s some bad news for managers: right now employee turnover (employees who leave) is currently at an all-time high. What this means for you is that your team is at risk.
If you don’t find a way to use your manager skills to keep the members of your team happy and engaged in their job, then guess what – they are going to leave. If they leave, then all of a sudden your life just got a lot more complicated as you are going to have to spent a great deal of money to try to replace the...
2019-04-2505 min
The Agile Manager Skills That You Need To Have!The One Skill That All Managers Must MasterAs a manager, you will always be asked to do more things. On top of what you have already signed up to do, people will drop by your cube, catch your arm in the hall, and corner you in meetings and will come up with additional things to add to the already full plate of tasks that you have in front of you.
It can be all too easy for us to deal with these situations by simply saying “I’ll do that”. Do this enough, and all too quickly you’ll discover that you are now jug...
2019-04-1106 min
The Agile Manager Skills That You Need To Have!How Bad Managers End Up Driving The Best Employees AwayWith a little luck, most of us spend our time trying to become good managers. However, we realize that the world has a number of different types of managers in it and this means that there are both good managers and bad managers out there.
It turns out that one of the main reasons that employees leave a firm is because they find themselves working for a bad manager.
Although we don’t want to become bad managers, it might be useful to take a close look at what manager skills bad managers use to drive emp...
2019-04-0406 min
The Agile Manager Skills That You Need To Have!How Managers Can Make Sure That New Employees Don’t QuitOh my goodness – can you believe just how hard it is to find the right person to join your team?
I mean think about it: we craft the perfect job description, wade through a pile of resumes, use our manager skills to interview far too many people by phone, invite a few in to take up our day and meet with us, and then finally make someone an offer. If we get lucky and they are still available and are still interested in working for our company, then perhaps we’ve found the next person to work for us.
2019-03-2807 min
The Agile Manager Skills That You Need To Have!Managers Need To Start Dealing With The Problem Of Bullies In The WorkplaceCan anyone remember going to kindergarten? Way back then life was a lot simpler. We all had a set of rules that were given to us on how to behave (say “thank you”, be kind to others, listen to what the teacher has to say, etc.). Now perhaps not everyone followed each of these rules all of the time, but at least we all knew what the rules were and could always refer back to them.
Now move forward into the future in which we are now living. Incivility and it’s close cousin bullying are becoming a bigger issu...
2019-03-2106 minThe Agile Manager Skills That You Need To Have!3 Ways That Managers Can Improve Their Leadership SkillsSo congratulations, as a manager you are already a leader. However, if you are like most of us you could probably become a better leader.
If you took the time to take a look at all of your manager skills, where do you think that your biggest leadership challenge lies? The way that you can identify this is by spending some time thinking about where you’ve had the biggest challenges – communications? Hiring? Team performance?
It turns out that there are three traits that define managers who are good leaders. Perhaps we should be working on getting...
2019-03-1405 minThe Agile Manager Skills That You Need To Have!Managers Need To Learn How To HumblebragAs a manager, you are responsible for using your manager skills to manage a team of professionals. This means that you have to spend time with each member of your team in order to make sure that they have a good understanding of where they want their career to go and how they are going to achieve it.
At the the same time, you need to have a good understanding of where you want your career to go.
Likewise, once you know what you want, you’re going to have to know how you can go about...
2019-03-0705 minThe Agile Manager Skills That You Need To Have!Managers Need To Know What Makes A Workplace ToxicSo what kind of workplace do you work in? No, I’m not asking about the kind of furniture you have, what the view out the window looks like, or how comfortable the chairs are. Instead, what I’d like to know is just exactly how toxic is it?
Surveys have been taken that reveal that 64% of people reported that they were currently working with someone that they considered to be toxic. A whopping 94% said that they had worked with someone who was toxic at some point in their career.
It looks like we may have a probl...
2019-02-2807 minThe Agile Manager Skills That You Need To Have!What Can Google Teach Managers About Teams?The way that most work gets done is when we create a team of professionals, tell them what needs to be done, and then send them off to accomplish it. However, that is not always what happens.
We’ve all had experiences with teams that we’ve used our manager skills to build that have struggled to accomplish their goals, have fought with each other, and generally have not gotten along very well. We know what failure looks like.
What can a manager do in order to boost the chances that a team that he or she is...
2019-02-2107 minThe Agile Manager Skills That You Need To Have!How Can A Manager Know When They Are On Thin Ice?So how are things going for you at work? Are you getting along with everyone – especially your boss? Or are you starting to get left out of meetings that you used to get invited to? Are the people that you work with starting to become cool towards you? Has your boss stopped having conversations with you?
Bad things may becoming your way and you may not even realize it…
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2019-02-1406 minThe Agile Manager Skills That You Need To Have!Why Is Company Culture Important To Managers? In the day-to-day activities of a manager, most of us really don’t spend all that much time thinking about our company’s corporate culture. However, it turns out that it really does matter. If your company has a bad corporate culture, then it’s going to have a negative impact on the company’s bottom line results, its reputation, and in the end, recruitment. It sure seems as though managers need to start spending some time using their manager skills to look into how they can improve the company’s culture.
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2019-02-0705 min
The Low Carb NuggetLow Carb Nugget 2Is cheese dangerous? In today's Low Carb Nugget, Jim Anderson reacts to a recent study exploring the connection (if any) between consuming dairy products, either low or high fat, and developing cardiovascular disease.
2017-05-1200 minThe Low Carb NuggetLow Carb Nugget 1Episode 1 introduces the podcast and its host, Jim Anderson, who explains how and why he became a low-carb dieter and a blogger at www.lifeaftercarbs.com
2017-05-1000 min
Slapshot ScotlandEXCLUSIVE INTERVIEW: Jim Anderson talks to Slapshot ScotlandInterim Ice Hockey UK chairman Jim Anderson outlines the possible ramifications of a Yes vote in the forthcoming Scottish referendum vote and what it could mean for ice hockey in Scotland
2014-09-1617 min