Shows
Don't Say ContentBONUS: Why CEO is the Best Worst JobHere's a bonus episode from Devin's conversation with Joei Chan on her post, Good Boss, Bad Boss. It's a meaty one where she share lots of secrets about being a good and bad boss, and stories from her time as the boss of all bosses (CEO). Also, season 4 is dropping soon! We're kicking off season 4 on 2/6 with a live show on YouTube. You won't want to miss it. (And if it's past 2/6/24—press play already.) Listen to Good Boss Bad Boss on Apple, on Spotify, or on YouTube (or wh...
2024-01-3035 min
Don't Say ContentBONUS: Why CEO is the Best Worst JobHere's a bonus episode from Devin's conversation with Joei Chan on her post, Good Boss, Bad Boss. It's a meaty one where she share lots of secrets about being a good and bad boss, and stories from her time as the boss of all bosses (CEO). Also, season 4 is dropping soon! We're kicking off season 4 on 2/6 with a live show on YouTube. You won't want to miss it. (And if it's past 2/6/24—press play already.) Listen to Good Boss Bad Boss on Apple, on Spotify, or on YouTube (or wh...
2024-01-3035 min
Unthinkable with Jay AcunzoThe Difference Between Forgettable and FavoriteThe story of a surprisingly dynamic and captivating idea from a (sometimes) bland and boring space -- and what we can learn about crafting more resonant work.What does it look like when an organization, project, or individual’s work resonates so deeply that they have passionate fans and loyal followers who declare them a favorite? This week we start in the sometimes bland, boring space of team training software and follow the story of a surprisingly dynamic, brilliant and captivating idea from 360Learning -- an original series called Onboarding Joei. This short docuseries follows Joei Chan, a...
2024-01-2954 min
Don't Say ContentBONUS: Why CEO is the Best Worst Job with Devin BramhallHere's a bonus episode where our host, Devin Bramhall joined Joei Chan on her podcast, Good Boss Bad Boss to talk about how rewarding it is to have the best worst job ever: being a CEO.Listen to Good Boss Bad Boss: https://podcasts.apple.com/fr/podcast/good-boss-bad-boss/id1683210629Connect with Joei: https://www.linkedin.com/in/joeichan/
2024-01-0936 min
Good Boss, Bad BossTransparent Leadership: “I Love Having Nothing to Hide” with Rand FishkinAuthor, founder two times over, and marketing titan Rand Fishkin joins me on Good Boss Bad Boss. In our chat, Rand didn’t shy away his own experiences, including the emotional challenges he faced when leaving Moz.
What stands out is Rand’s strong advocacy for transparency in business. He believes this openness has been critical in fostering trust with employees and customers, although he knows potential drawbacks of sharing sensitive information do exist.
Where he has landed in his journey has brought him to prioritize personal relationships over hustle culture, the team at SparkToro has...
2023-11-2241 min
content folksIn which Joei Chan was an emo bloggerJoei Chan does a lot more than just leading the Brand and Content teams at 360Learning and hosting the Good Boss, Bad Boss podcast. You can rely on her to curate an emo playlist and teach you all about yoga—though if you need help organising your toiletries, you might want to ask someone else.
2023-11-2110 minGood Boss, Bad BossNegotiations: When You Can't Say YesFrom negotiating for my very first salary to having to deny an employee’s raise request, I have been on one heck of a ride when it comes to learning about negotiations.
What can you negotiate for? What challenges can arise in the negotiation process? What makes this process less stressful? I’m sharing what’s worked for me to help you negotiate, as an employee and as a manager. This process doesn’t always have to be painful—it should be a helpful moment each time it happens in your career.
Listen in for:
💡 The importanc...
2023-11-0811 minGood Boss, Bad BossWhat You Need to Know Before Becoming a Manager with Alma’s Carmen CedeñoDid you know the average manager doesn’t receive leadership training until they’ve managed for 10 years or more 😱. So what do you need to know (or wish you’d known) early on in your journey?
Joei sits down with Alma’s Senior Director of Demand Gen, Carmen Cedeño to talk about just that. Carmen has been in managerial roles for over 7 years, so Joei asks her to reflect on asking for her first managerial role and the lessons learned. She shares her own stories and lessons with great insight, self-awareness, and vulnerability Some of the lessons she...
2023-11-0135 minGood Boss, Bad BossUnpopular Decisions: Are You Being Michael Scott?As a team lead, making unpopular decisions is hard.
You don’t want to let your team down, create division, or jeopardize your company’s growth.
So what do you? Is it your team against the world? Do you actually make the hard choices? In this episode, Joei walks you through the first hard decisions she didn’t make—and how that negatively affected her team and her management skills in the beginning. She learned quickly (once she noticed she was acting like Michael Scott 😂).
Here are a few quick tips Joei learned:
Reorie...
2023-10-2511 minGood Boss, Bad BossWhy CEO is the Best Worst Job with Devin BramhallEver dream about being the boss of bosses? Like being the CEO. You make all the decisions, you’ve built your dream team, and your life is good, right?
Well, as the title suggests...the reality is slightly different.
Enter Devin Bramhall, former CEO of content agency, Animalz, growth advisor, and host of the Don’t Say Content podcast. She shares her personal stories of her worst bosses, her come up from marketing manager to CEO, and the lessons she’s learned about building teams and creating real impact from the top down. The kicker? It was...
2023-10-2335 minGood Boss, Bad BossWhat Nobody Tells You About Hiring & FiringEver wondered what managers don't usually talk about when it comes to hiring and firing? 🤔
Well, you're about to find out.
In this episode, Joei opens up about her journey of hiring and firing her way to building the dream team. It hasn’t always been easy, and she shares 3 main takeaways she’d love to pass on so that you don’t have to repeat her mistakes.
Define strategy BEFORE you hire. 🌟 Hiring for unfamiliar scopes can be tricky. It’s essential to align on the strategy and employee profile you need before you get the ne...
2023-10-1118 minGood Boss, Bad BossYou’re an Accidental Manager. Now What?! with Notion’s Akshay KothariThose who are successful are rewarded. Sometimes with promotions, pay bumps, or even the ability to manage a team (whether that was in your own plans or not). So you’ve become an accidental manager. And now it’s time to level up. But how do you do that?
A lot of times in a fast-growing tech company (and beyond), this happens without a lot of support, training, or (we hate to say it) intention. Enter Akshay Kothari, Co-Founder of Notion and former VP of Product at LinkedIn. He calls himself an accidental manager, and vulnerably shares what...
2023-10-0446 minGood Boss, Bad BossWhat's Your Worst Boss Story?What’s your worst boss story? Joei is sharing her own in this episode.
With each career jump, our host, Joei Chan has had an array of bosses and managers—some great and some not so great. From being passed over for opportunities to flat-out racism, she's got stories that will make your jaw drop.
But here's the best part—Joei isn’t sitting in the past. She loves her job and her managers today. That wouldn’t be possible if it weren’t for the things she’s learned along the way, and a big part of th...
2023-09-2710 minGood Boss, Bad BossCan You Be Friends With Your Boss? with Tom Baragwanath, 360LearningHave you ever hired or worked for a friend? Could you be friends outside of work with a boss?
In this episode, Joei’s own direct report, Tom Baragwanath from 360Learning sat down with Joei to answer those exact questions. They’ve worked together for 5 years now and knew each other beforehand, but that doesn’t answer the question: Has it ever been awkward? Would you do it again? How do they navigate this?
From bringing your whole self to work to navigating relationships in the leadership ladder, Joei and Tom explore these burning questions and dive into the murky...
2023-09-2057 minGood Boss, Bad BossLet’s Get This Boss Club StartedWelcome to the first episode of Good Boss Bad Boss.
In this episode, our host Joei Chan opens up about her own experience with a bad boss and how it inspired what you’re listening to—a podcast exploring the nuances of leadership with real conversations about the complexities of being a boss. So basically think of this as her therapy session in public, learning and growing along with you to find out what it actually takes to be a good boss in today’s world.
By exploring the journeys, struggles, and hard lessons of differ...
2023-09-2006 min
L&D Plus: The Collaborative Learning PodcastL&D Plus Talent - Zapier: How the right internal mobility program can boost organizational resilienceIf you enjoyed this episode of L&D Plus, you'll love the L&D Podcast and CLO Connect.For more fantastic L&D insights, resources, and connections, come and join the L&D Collective, our community for learning leaders everywhere!
2023-06-0836 min
Good Boss, Bad BossIntroducing Good Boss, Bad BossFor everyone who is a boss, wants to be a boss, or hates their boss.
Irregular updates on the making of Good Boss, Bad Boss here
Want to anonymously share a confession or rant about a boss or being a boss? Send me an audio here: https://www.speakpipe.com/msg/s/304817/20/az5iba91z12d1tko
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Send in a voice message: https://podcasters.spotify.com/pod/show/goodbossbadboss/message
2023-04-1802 min
The Long GameBig Bets in B2B Marketing, Leveling Up the Content Profession, and Building a Marketing Team During the Pandemic with Joei ChanThroughout the history of modern civilization, marketing has consistently proven to be a critical pillar in the growth of any successful business. The emergence of digital marketing, in particular, has led to a proliferation of new marketing ideas and strategies. This episode focuses on the need for a diversified, strong marketing portfolio to improve brand awareness and increase company leads. Our distinguished guest for today is Joei Chan, the Director of Brand and Marketing at 360Learning. She will share her journey in the content creation and marketing field, as well as the invaluable lessons she has acquired a...
2023-03-2459 min
Le café du market' ☕ ton podcast marketing B2B#32 Comment gérer l'internationalisation de son contenu ? avec Joei Chan, Director brand & content chez 360Learning"Jean-Marc, on va ouvrir un nouveau pays, tu fais ce qu'il faut côté marketing ?"
Jean-Marc => 😱
Comment gérer l'internationalisation de sa stratégie marketing ?
Voilà une problématique qui agite bien des marketeurs... Et on le comprend facilement !
Quand on doit ouvrir un nouveau pays, les enjeux sont nombreux :
👉 quel(s) profil(s) recruter ?
👉 quels pans de sa stratégie peuvent être répliqués ? Lesquels doivent être adapter ou spécifiques ?
👉 comment organiser son équ...
2023-01-0324 min
B2B GrowthBest of 2022: Resonate and Stand Out with Joei ChanIn this best of 2022 episode, Benji talks to Joei Chan, Director of Brand & Content at 360Learning.As B2B brands we are all looking to resonate and stand out in our content and media. Joei and 360Learning did this through an original series called Onboarding Joei. The short docuseries followed Joei Chan, a new employee, as she navigated her first 3 months on the job.
2022-12-2840 min
L&D Plus: The Collaborative Learning PodcastL&D Plus Mentorship - My2be: How workplace mentoring helps people 'learn by stealth' and achieve DEI goalsIf you enjoyed this episode of L&D Plus, you'll love the L&D Podcast and CLO Connect.For more fantastic L&D insights, resources, and connections, come and join the L&D Collective, our community for learning leaders everywhere! And if you’d like to learn more about collaborative learning, check out these great resources:2022 UK Learning and Development Salary Benchmark Report2022 US Learning and Development Salary Benchmark Report
2022-07-1630 min
L&D Plus: The Collaborative Learning PodcastL&D Plus Technology - Publicis Groupe: How getting back to basics helps connect learners around the worldIf you enjoyed this episode of L&D Plus, you'll love the L&D Podcast and CLO Connect.For more fantastic L&D insights, resources, and connections, come and join the L&D Collective, our community for learning leaders everywhere! And if you’d like to learn more about collaborative learning, check out these great resources:2022 UK Learning and Development Salary Benchmark Report2022 US Learning and Development Salary Benchmark Report
2022-06-2335 min
L&D Plus: The Collaborative Learning PodcastL&D Plus Enablement - Komodo Health: How to drive faster onboarding for new sales repsIf you enjoyed this episode of L&D Plus, you'll love the L&D Podcast and CLO Connect.For more fantastic L&D insights, resources, and connections, come and join the L&D Collective, our community for learning leaders everywhere! And if you’d like to learn more about collaborative learning, check out these great resources:2022 UK Learning and Development Salary Benchmark Report2022 US Learning and Development Salary Benchmark Report
2022-06-0929 min
L&D Plus: The Collaborative Learning PodcastL&D Plus Product Design - Myles Runham: How to create better learning experiences by focusing on user needIf you enjoyed this episode of L&D Plus, you'll love the L&D Podcast and CLO Connect.For more fantastic L&D insights, resources, and connections, come and join the L&D Collective, our community for learning leaders everywhere! And if you’d like to learn more about collaborative learning, check out these great resources:2022 UK Learning and Development Salary Benchmark Report2022 US Learning and Development Salary Benchmark Report
2022-05-2528 min
L&D Plus: The Collaborative Learning PodcastL&D Plus Leadership - Dr. Cenina Saxton: How to see failure as a great opportunity to learnIf you enjoyed this episode of L&D Plus, you'll love the L&D Podcast and CLO Connect.For more fantastic L&D insights, resources, and connections, come and join the L&D Collective, our community for learning leaders everywhere! And if you’d like to learn more about Collaborative Learning, check out these great resources:From the Great Resignation to the Great Rethink: How L&D Teams Can Reshape Our Relationship with Work in the USThe Great Resignation: How UK L&D Teams Can Rescue the Employee Experience and Hold on to Talent
2022-04-1328 min
B2B GrowthResonate and Stand Out with Joei ChanIn this episode, Benji talks to Joei Chan, Director of Brand & Content at 360Learning.
As B2B brands we are all looking to resonate and stand out in our content and media. Joei and 360Learning did this through an original series called Onboarding Joei. The short docuseries followed Joei Chan, a new employee, as she navigated her first 3 months on the job.
2022-03-1739 min
L&D Plus: The Collaborative Learning PodcastL&D Plus Growth - Looop: How learning can solve real business problemsIf you enjoyed this episode of L&D Plus, you'll love the L&D Podcast and CLO Connect.For more fantastic L&D insights, resources, and connections, come and join the L&D Collective, our community for learning leaders everywhere! And if you’d like to learn more about Collaborative Learning, check out these great resources:From the Great Resignation to the Great Rethink: How L&D Teams Can Reshape Our Relationship with Work in the USThe Great Resignation: How UK L&D Teams Can Rescue the Employee Experience and Hold on to TalentTraining and Development Best Practices (Based on Da...
2022-02-2332 min
The Growth Leadership Show#19: Joei Chan, How to build and scale your content marketing operationsTopics Discussed:
Using your skills for a new role
Learning how to delegate
Creating brand guidelines for content
How marketing teams are built and scaled
360 Learning’s current main content distribution channels
How to manage organic engagement on social media
Co-marketing and how to use it in your business
Learning to say no to people
Resources:
Onboarding Joei
360 Learning
Follow:
LinkedIn
Twitter
YouTube
2022-02-0358 minUnthinkable with Jay AcunzoI Feel SeenWhat does it look like when an organization, project, or individual’s work resonates so deeply that they have passionate fans and loyal followers who declare them a favorite? This week we start in the sometimes bland, boring space of team training software and follow the story of a surprisingly dynamic, brilliant and captivating idea from 360Learning -- an original series called Onboarding Joei. This short docuseries follows Joei Chan, a new employee, as she navigates her first 3 months on the job. The docuseries has become a phenomenon for the brand, earning Joei Chan devout fans and 360Lea...
2021-12-0159 min
L&D Plus: The Collaborative Learning PodcastL&D Plus Engineering - Amplitude: How to codify what "great" looks like at scaleIf you enjoyed this episode of L&D Plus, you’ll love our other L&D interview series, CLO Connect. We’re celebrating our 50th episode, so be sure to check it out. And if you’d like to learn more about Collaborative Learning, check out these great blog posts:Training and Development Best Practices (Based on Data from 600 Learners)Your Complete Guide to Human Capital Management–How HCM Can Transform Your WorkforceHow Leading Companies Are Preventing Employee Burnout (While Still Driving Growth)
2021-11-0426 min
L&D Plus: The Collaborative Learning PodcastL&D Plus Operations – Animalz: What can you do when talented people get bored?If you enjoyed this episode of L&D Plus, you’ll love our other L&D interview series, CLO Connect. We’re celebrating our 50th episode, so be sure to check it out. And if you’d like to learn more about Collaborative Learning, check out these great blog posts:Training and Development Best Practices (Based on Data from 600 Learners)Your Complete Guide to Human Capital Management–How HCM Can Transform Your WorkforceHow Leading Companies Are Preventing Employee Burnout (While Still Driving Growth)
2021-09-2336 min
L&D Plus: The Collaborative Learning PodcastL&D Plus Marketing – Drift: Is L&D turning into marketing?If you enjoyed L&D Plus, you may like our other L&D interview series, #CLOConnect: https://360learning.com/blog/tag/clo-connect/To learn more about Collaborative Learning, go to: https://360learning.com/collaborative-learning/ or check out some of the following blog posts: How to Achieve 90% Course Completion Rates (3 Data-Driven Insights)Why Collaborative Learning is the Next Phase of LMS eLearningHow Top SaaS Organizations Approach Online Employee Training
2021-06-3027 min
L&D Plus: The Collaborative Learning PodcastL&D Plus People – Spendesk: How can you turn subject-matter experts into content creators?If you enjoyed L&D Plus, you may like our other L&D interview series, #CLOConnect: https://360learning.com/blog/tag/clo-connect/To learn more about Collaborative Learning, go to: https://360learning.com/collaborative-learning/ or check out some of the following blog posts: How to Achieve 90% Course Completion Rates (3 Data-Driven Insights)Why Collaborative Learning is the Next Phase of LMS eLearningHow Top SaaS Organizations Approach Online Employee Training
2021-06-3039 min
L&D Plus: The Collaborative Learning PodcastL&D Plus Operations – Zapier: What do all top-performing teams have in common?If you enjoyed L&D Plus, you may like our other L&D interview series, #CLOConnect: https://360learning.com/blog/tag/clo-connect/To learn more about Collaborative Learning, go to: https://360learning.com/collaborative-learning/ or check out some of the following blog posts: How to Achieve 90% Course Completion Rates (3 Data-Driven Insights)Why Collaborative Learning is the Next Phase of LMS eLearningHow Top SaaS Organizations Approach Online Employee Training
2021-06-3034 min
L&D Plus: The Collaborative Learning PodcastIntroducing L&D Plus: TrailerMore about Collaborative Learning here: https://360learning.com/collaborative-learning/
2021-06-2300 min
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom360Learning’s Joei Chan on embracing innovation as a content marketer360Learning's Director of Content Joei Chan chats to Dee Reddy about the making of Onboarding Joei, how to work unexpected new formats into your content marketing strategy, and how to balance creativity with lead generation.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
2021-04-2929 min
The Animalz Content Marketing PodcastHow to Launch a Content Program in a Crisis (Joei Chan Interview)Are you rethinking your content strategy right now?
So is Joei Chan, content director at the e-learning company 360Learning. She was hired to lead content just a few weeks before the Covid-19 crisis and is now launching a new content program right in the midst of it. In this episode, Devin and I interview her about the experience, plans, goals, resources and constraints.
2020-04-1558 min
HackToStartJoei Chan, Content Marketing Manager, Mention | EP 185Joei Chan is a Content Marketing Manager, at Mention, a platform for real-time media monitoring.
Joei is originally from Hong Kong and moved to Paris, France for a summer to study French. She ended up staying and building a career as a Content Marketer.
After starting her career in the agency world, Joei moved over to the startup side with Mention. She joined the team when they were about 30 people and beginning to transition from a small business to the enterprise market.
Joei joins us to share her story, how she got into marketing and startups, how Mention’s content ma...
2018-01-3026 min