Shows
Think Fast Talk Smart: Communication Techniques207. From Conflict to Connection: Having Crucial Conversations that CountHow victim, villain, and helpless stories sabotage our most important conversations.The hardest conversations aren’t just about what you say to the other person. According to Joseph Grenny, critical conversations begin with the stories that you tell yourself.As a leading expert on business performance and communication, and a New York Times bestselling co-author of Crucial Conversations, Grenny explains that navigating high-stakes communication starts by examining the internal narratives we bring into these situations. “You and I use three consistent types of stories in these moments that don't serve us well,” he say...2025-06-0327 min