Shows
Bob 'n Joyce Talk HR 'n ODBeyond Ping Pong Tables: How to Build a Culture of CareIn this episode, Bob ‘n Joyce explore what it really takes to create a workplace where people thrive — and it’s a lot more than free snacks and ping pong tables.
They dive into the idea of on-site wellness centers, where employees can unplug, recharge, and access real support.
Imagine a workplace that offers:
✅ Manicures and massage therapy
✅ On-site counseling for burnout or stress
✅ Flu and COVID shots without leaving the office
✅ Yoga, dance, and meditation sessions
Bob ‘n Joyce make the case that this isn’t a far-out fantasy. Companies...2025-05-0918 min
Bob 'n Joyce Talk HR 'n ODThe Chosen Few: A Talent Strategy That’s Holding You BackIn this episode, Bob ’n Joyce explore the common practice of relying on the same group of people—time and again—to get important work done. Joyce calls them the “spoiled brats,” while Bob refers to them as the “usual suspects” or “chosen ones.”
The problem? This habit unintentionally sidelines the talent in waiting—the wild cards and up-and-comers—who miss out on critical development opportunities. We dive into practical ways to tap the full potential of your organization by broadening access to special projects and growth experiences beyond the usual favorites.
In this episode:
• Eye-opening stories abou...2025-05-0222 min
Bob 'n Joyce Talk HR 'n ODCreating Islands of Sanity in the Chaos – Part 2In today’s episode, Bob ‘n Joyce pick up where they left off in episode 185, diving deeper into how leaders can navigate turbulent and unsettling times with intention and heart. The key? Leaders must first ground themselves before engaging in conversations about what the business needs to move forward.
But how do you get grounded? Where do you start, and with whom? And how can leaders truly support their teams—not just to survive, but to thrive?
Here are a few hints to guide the discussion:
• Start by scanning the environment before jumping into action.2025-04-2429 min
Bob 'n Joyce Talk HR 'n ODGetting Unstuck with Ernesto Gómez Arzapalo – OD Expert, Author, Academic, Entrepreneur... and All-Around Great HumanIn this episode, Bob 'n Joyce sit down with someone who really knows how to spark transformation from the inside out—Ernesto Gómez Arzapalo. He’s worn a lot of hats—OD consultant, c-suite exec, academic, serial entrepreneur—and somehow manages to still be one of the nicest guys you’ll ever meet.
Ernesto brings the kind of wisdom you only get from decades in the trenches—leading people-first cultural overhauls for companies with tens of thousands of employees, while also launching his own ventures and guest lecturing at a top-tier business school. We dig into the ideas beh...2025-04-1440 min
Bob 'n Joyce Talk HR 'n ODLetting Employees Go – Do It Right or Pay the PriceIn this episode, Bob and Joyce explore the critical importance of handling employee terminations the right way. When done poorly, these moments don’t just affect the individuals involved—they send shockwaves through the entire organization, damaging culture and trust.
The conversation is sparked by the troubling trend of mass layoffs via impersonal emails, as seen recently in the U.S. government. With such cold, transactional approaches becoming more common, are we at risk of normalizing workplace incivility?
While layoffs and terminations are sometimes necessary due to business demands, how they’re handled speaks volumes about...2025-03-2816 min
Bob 'n Joyce Talk HR 'n ODOD Challenge: Who Do We Choose to Be?In this episode, Bob and Joyce reflect on the evolving role of HR and OD amidst today’s profound global disruptions. Drawing inspiration from Meg Wheatley—author and organizational wellness expert—we explore the concept of creating islands of sanity in a world where many feel isolated, ignored, or overwhelmed. We discuss practical ways to build strong, sustainable work communities that foster possibility, even in the face of chaos and negativity.
About Meg Wheatley’s Book, Who Do We Choose to Be?
“This book is born of my desire to summon leaders in this time of profound d...2025-03-2116 min
Bob 'n Joyce Talk HR 'n ODWhere Science Meets OD Practice – A Conversation with Dr. Rob LionIn this episode, Bob ‘n Joyce welcome Dr. Rob Lion, a strategist, professor, and expert in workplace culture, leadership development, and performance improvement. With a passion for helping students, business leaders, and HR/OD practitioners grow and thrive, Rob blends academic rigor with real-world experience to create sustainable, high-performance practices.
His consultancy, Black River Performance Management, is built on the philosophy that success comes from applying proven models and strategies—what he calls his tools. As he puts it, “Where science meets practice.”
Join us as Dr. Rob shares insights from 20+ years of experience—what’s worked, wh...2025-03-1248 min
Bob 'n Joyce Talk HR 'n ODBrace for Impact: How to Survive Workplace ChangeIn today’s episode, Bob ‘n Joyce dive into how people react to change—especially in the workplace. If you’re a change agent or work in organizational development, you won’t be surprised by resistance to change. But what may surprise you are the practical steps you can take to minimize chaos and increase the chances of success.
With most organizational changes falling short of their intended benefits, understanding how to navigate resistance is crucial. The key? Recognizing that people respond to change in vastly different ways—there’s no one-size-fits-all approach.
So come on in, grab a...2025-03-0519 min
Bob 'n Joyce Talk HR 'n ODLead with Intention: Make Every Moment CountIn this episode, Bob ‘n Joyce explore the power of deliberate and intentional leadership. Too often, we miss opportunities to maximize our impact by reacting impulsively to the chaos around us. Instead of leading with purpose, we get swept up in the moment.
Leading with intention means consciously choosing our words and actions to shape outcomes rather than merely responding to circumstances. This practice doesn’t come naturally—it requires patience, self-awareness, and the ability to step back and see the bigger picture.
We share real-world examples and practical strategies to help you cultivate intentional leader...2025-02-1724 min
Bob 'n Joyce Talk HR 'n ODLead Like a Person, Not a Position - A Conversation with Mark CarpenterIn today’s episode, Bob ‘n Joyce welcome Mark Carpenter, author and leadership consultant, to discuss his work helping leaders bring their full humanity to work. Mark’s leadership premise is that there are leadership positions and there are leaders and that the two should not be confused. They may coexist together but too often they don’t. Mark helps front line leaders and executives connect the dots between a healthy business and the way that they lead.
In today’s episode, you will discover:
What it means to lead like a person
Common mistakes in leadership...2025-02-1135 min
Bob 'n Joyce Talk HR 'n ODRethinking Leadership: The 5 Must-have Qualities for Today’s WorldIn this episode, Bob ‘n Joyce discuss the findings of a Strategy + Business Newsletter article on the 5 qualities that leaders must possess to succeed in today’s world. These qualities imply a shift from the metrics of efficiency and performance to managing the more intangible aspects of the business such as governance, environmental impact, and a positive work culture.
We muse about the implications of these new qualities on HR/OD and what new leadership models may emerge to guide the next generation. What we know for sure is that what was once linear and concrete about lead...2025-02-0324 min
Bob 'n Joyce Talk HR 'n OD2025 - The Year of Doing Something! (Some will work, others won’t)Bob’ n Joyce look ahead to 2025 and share what workplace pundits tell us what we can expect this year. Instead of regurgitating a boring list, they synthesize them down to the 4 biggies, and then play their “What-if?” game to stimulate our thinking about actions we can take.
There are some pleasant surprises about what the experts* predict resulting in more productive, healthy and fulfilling workplaces. As the title of this podcast implies, the key is to have courage to take action. The courage comes from knowing that in these fluid times, not everything will work.
Come o...2025-01-0830 min
Bob 'n Joyce Talk HR 'n ODThis Podcast: A Refuge for Inspiration and RechargingIn this episode, Bob ‘n Joyce put the spotlight on OD/HR practitioners and their role helping organizations navigate these exhilarating but terrifying times. Institutions, governments, and people worldwide are being challenged in ways not seen before.
What can organizational development and HR people do help their companies thrive in these times?
And what can we do on this podcast to support you?
Today, we attempt to answer these questions. Our goal is to be an island of sanity you can visit each week to get inspired and recharged. That why we have sh...2024-12-3016 min
Bob 'n Joyce Talk HR 'n ODBittersweet Tidings: The paradox of Holiday CheerIn this episode, Bob ‘n Joyce talk about the emotional highs and lows that surround the holidays. At a time when people feel compelled to be joyful, the holidays can also be a profoundly sad time. Today, we explore the power of expressing both the negative and positive emotions on any given situation or topic. We use the context of the holidays but it applies to most life circumstances and especially to the workplace.
Today’s episode was intended to express the positivity and joy of the season. Instead, Bob ‘n Joyce expose both the magic and hurt o...2024-12-2326 min
Bob 'n Joyce Talk HR 'n ODHonoring OD/HR: The Legacy We Leave BehindIn today’s episode, Bob’nJoyce discuss the impact OD/HR practitioners have shaping culture and transforming organizations. The spotlight, much to her chagrin, is on Joyce and her impact first at Central Maine Power, and later at Hannaford and Delhaize. It underscores the importance of what great leaders do – drive positive change while focusing on the business and its people, and not on themselves.
We are ending 2024 with episodes that inspire thought and positivity. Last week it was about the power of connection and community. This week it is about the work that makes it so. Kudos...2024-12-1622 min
Bob 'n Joyce Talk HR 'n ODWhat Keeps Us ‘All In’ Despite Life’s CurveballsIn this episode, Bob’nJoyce muse about the paradox of being 'all in.' With the world in disarray, many consider withdrawing and checking out but more often than not end up choosing engagement and purpose.
So what is going on here? Being all in requires discipline and commitment to weather the tough patches. There is an expression that most of us start with the best of intentions and then life gets in the way. Well Joyce and I have been thrown a lot of life’s curveballs and we are still ‘all in’ on doing this work tog...2024-11-1523 min
Bob 'n Joyce Talk HR 'n ODGetting Unstuck When Rules & Norms No Longer ApplyIn this Episode, exactly one week before the U.S. elections, Bob’nJoyce take on the timely topic of getting unstuck when uncertainty and anxiety run rampant.
As a country, we are trying to figure out how to move forward post-election despite half of the country being disappointed and angry. The same is true when a business is suddenly disrupted and what worked before no longer does. Bob’nJoyce lean into their experience and share lessons about ways to get organizations and its people unstuck and moving forward.
Come joins us in this doozy (Joyce’s word...2024-10-3025 min
Bob 'n Joyce Talk HR 'n ODWhat Makes a Great CEO? (It's Not What You May Think)In this episode, Joyce shares the characteristics and unique qualities of high performing CEOs she has worked with over her career. Again, Joyce reaches into her treasure chest of written reflections and makes them available to you, our valued listeners. Her observations are anything but your typical list of traits or rigid leadership models. What she shares may surprise you.
In Episode #165, Joyce shared a list of CEO flaws and flubs so it is only fair that we balance that with this episode. It is important to remember that all CEOs have flaws and signature strengths. This “pe...2024-10-2223 min
Bob 'n Joyce Talk HR 'n ODGetting from Checked Out to All InIn this episode, Bob’nJoyce address the challenge of moving from personal or organizational lethargy to vitality. Good leaders can sense the pulse of an organization and find ways to move the needle on the cultural vibe. So the question becomes how do you engage employees in order to make the shift?
Here are a couple of areas we mused on:
Responding to, ‘Well, it is what it is.’
Combating the malaise of boredom at work.
The importance of leaning into the discomfort through dialogue (versus measuring it through stay surveys).
The power...2024-08-2819 min
Bob 'n Joyce Talk HR 'n ODEssential OD ValuesIn this episode, Bob’nJoyce share a list of OD values created by a team Joyce worked with several years ago. The list resonated with them but what matters more is if they ring true to you. These values are not exclusive to OD practitioners and apply to all of us who lead and we all lead at something.
You probably won’t find these values on the ODN website or in an academic leadership article. This list is borne out of hard work, determination, and yes, screwing up. Our hope is after listening, you take a mome...2024-07-1924 min
Bob 'n Joyce Talk HR 'n ODThe Power and Irritation of a Good QuestionIn this episode, Bob’nJoyce share thought-provoking question for leaders and HR/OD practitioners. Some questions come from Gallup consulting, and the rest from Joyce’s own writings. Asking a powerful question is a valuable tool for providing insights, shifting perspectives (in a good way), and revealing blind spots. They can also irritate the dickens out of you.
Come join us as we rift on each and provide our thoughts on where and when to use them. We blend humor, a bit of sarcasm, and brilliant insights that will make you both smile and grimace.
Spoi...2024-06-1327 min
Bob 'n Joyce Talk HR 'n ODGo South Young Man - Baptism by FireIn this episodes, Bob’nJoyce explore the dynamic of how a big challenge can bring out our best and accelerate people development. Joyce interviews Bob about his going south (North Carolina) from Maine to help create a division of stores in a new market.
Taking on work with unknowns and challenges, expected and unexpected, is both terrifying and thrilling. In this episode, we share interventions and processes that both worked and did not. The lessons are relevant today as organizations and individuals take on challenges in an unpredictable world.
Welcome to our island of sanity. Co...2024-03-2925 min
Bob 'n Joyce Talk HR 'n ODThe Discomfort of Learning Something NewIn this episode, Bob and Joyce take on the discomfort, sometimes embarrassment, of learning something new. There is a period where we often go backwards, stumble and fall when learning something new. The expectation of most people is that once the learning process begins, improvement quickly follows. When it doesn't go this way, disappointment and resignation often follows.
As coaches, OD and HR practitioners, the question is, what do we do to encourage experimentation and failure as a normal part of the learning process? How do we level set this expectation with bosses who are impatient to...2024-02-2324 min
Bob 'n Joyce Talk HR 'n ODBeyond Crucial Conversations–Advice on Leveraging Differences in the RoomIn this episode, Bob’nJoyce share ideas on facilitating powerful conversations when differences exist in the room (BTW, differences always exist).
As OD practitioners, we are all familiar with the setting of norms for teams to engage in respectful, bold dialogue. Today, Joyce reaches into her treasure trove of practical guidelines to facilitate real and productive conversations. While these ideas can be used in the context of DEI conversations, they apply universally to any topic or situation.
These guidelines are effective at helping:
• A new team hit the ground running.
• A cross functional group...2024-01-2211 min
Bob 'n Joyce Talk HR 'n ODWhat Workers Want From Their LeaderIn this episode, Bob’nJoyce, explore leadership expectations through the lenses of their people. Joyce shares from a paper she recently wrote on what people want and expect from their boss. These are universal and timeless truths that serves as a litmus test for leadership effectiveness.
In the spirit of the new year and renewal, we challenge you to rate yourself, and commit to one area to improve upon.
Come on in. Grab a snack. Welcome!2024-01-0825 min
Bob 'n Joyce Talk HR 'n ODWhat Are You Willing to be Measured on in 2024?In the spirit of the new year, Bob’nJoyce share a process that creates rigorous accountability for top leaders. This is based on a process that Joyce created with a senior team to set intentions for organizational and personal wellness and success. It takes courage for a senior team to take a stand for what they are willing to be measured by and measure their peers by. Are you ready to take this challenge in 2024?
It’s a new year and a good time to reevaluate the qualities expected of you and your team. In this podcast, you...2024-01-0318 min
Bob 'n Joyce Talk HR 'n ODWomen at Work – Then and NowIn this episode, Bob’Joyce discuss the recurring theme of issues women confront at work. Joyce shares what she confronted early in her career and how things have changed for the better. There remain challenges that male colleagues don’t have to deal with and that is where we go today.
Some of the lessons Joyce shared to navigate as a woman at work:
Having an older brother who picked on you helps.
A strong voice and spunk are required attributes.
Snorting around to gain influence.
Using humor and being naughty to make a point.
Joyc...2023-11-1323 min
Bob 'n Joyce Talk HR 'n ODCross Cultural Clash Food FightIn this episode, Bob’nJoyce, explore the learning moments when cross company cultures clash. We share helpful exercises that deepen connections and appreciation for cultural differences. Not only do these exercises soothe the irritation but more importantly, taps the strengths from each culture.
Areas we explore include:
Managing the unique conflict styles of different cultures
Making a meal a learning moment
The power of powerful questions
A process for turning irritation into appreciation
Joyce gets on a roll so…
Come on in. Grab a snack. Welcome!2023-10-1720 min
Bob 'n Joyce Talk HR 'n ODWhy Do We Do Bob'nJoyce?In this episode, Bob’nJoyce talk candidly about their work and why it matters so much to them. The world is one big mess where world order and institutions are crumbling, and uncertainty and dissatisfaction abound. Bob and Joyce are passionate and committed to supporting the world’s change agents and difference makers. Our goal is to create an oasis of sanity for the brave OD and HR people on the front lines. Come join us as we share our passion for this work, and you, our listeners.2023-10-0210 min
Bob 'n Joyce Talk HR 'n ODCultivating a Learning Organization - Part 2In this episode, Bob’nJoyce continue their exploration about what it takes to become a learning culture. Many organizations get stuck or bogged down because they are unable to adapt and change to remain relevant in the marketplace. Get paper and pen in hand for this episode as Joyce shares the conditions and practices to promote a learning culture. There’s really good ‘stuff’ here which is why we did it over two episodes.
Come on in. Grab a snack. Welcome!2023-09-1922 min
Bob 'n Joyce Talk HR 'n ODCultivating a Learning OrganizationIn this episode, Bob’nJoyce explore what it takes to become a learning organization. Many companies get stuck or bogged down because they are unable to adapt and change to remain relevant in the marketplace. They are, put bluntly, kind of dumb (i.e. unable to learn).
Get paper and pen in hand for this episode as Joyce shares the conditions and practices to promote a learning culture. There’s really good ‘stuff’ here so….
Come on in. Grab a snack. Welcome!2023-09-0518 min
Bob 'n Joyce Talk HR 'n ODImposter Syndrome – The Fear of Being Found OutJoyce and I often choose a topic based on an itch we need to scratch. In this episode, Joyce takes umbrage with the phenomenon known as imposter syndrome. it occurs often when high performers, often in new roles, are stretched professionally. All too often the phrase disparages the leader in question by creating doubt about whether they “fit in.” Feeling like an imposter hurts a person's performance and diminishes their job satisfaction. Unfortunately, most of us experience imposter syndrome at some point or another during our careers.
Is there another way to view the doubt and negative self...2023-08-1422 min
Bob 'n Joyce Talk HR 'n ODHR Policies That WorkIn today’s episode, Bob’Joyce discuss seemingly banal topic of writing HR policy. We think writing HR policy is anything but banal, and essential to an organization’s health. Put bluntly, many organizations don’t put enough focus on writing good HR policy.
We rift on policies that:
• Support your particular business (what matters around here)
• Set the tone and behavior to support the culture.
• Are a guide for leaders as they demonstrate day-to-day behavior.
• Are not generic (read boilerplate). It should be tailored for your business.
• Are clear about what is forbidden...2023-07-2832 min
Bob 'n Joyce Talk HR 'n ODThe Audacity of HopeBob’n Joyce attack the seemingly amorphous topic of hope. What we do know is that right now, we need the energy of hope. Hope comes from seeing a possibility that you love and feeling empowered to make it happen.
Hope is:
• optimistic and not foolish
• the antidote to fear, anxiety and being stuck
• deliberately changing thought patterns
• Taking small actions to create something different
So come on in. Grab some optimism. Welcome!2023-06-2615 min
Bob 'n Joyce Talk HR 'n ODWhen Leadership Checks OutIn this episode, Bob’n Joyce discuss what happens when leaders lose their edge when boredom and doubt takes over. This is a natural phenomenon where work performance over time ebbs and flows. BTW… it happens to all of us at some point in time. The challenge for leadership is the unrelenting high demand of a role when they feel checked out. Bob’n Joyce share ideas on how to address this phenomenon with leaders in a way that normalizes it (nothing is wrong here) and provides a path forward.
A warning: We use quirky, not exactly perfec...2023-06-0118 min
Bob 'n Joyce Talk HR 'n ODThe Leap to Becoming a Top ExecutiveIn this episode, Joyce shares the 15 skills and habits that top executives at Delhaize identified to being successful as an executive committee member. While some of the skills and habits can be learned, many new top executives require new ways of thinking, being, and doing to make the grade.
In this episode, we discussed:
The need for knowing when to slow down versus when to speed up.
What is required in terms of energy and stamina as a top executive.
The delicate dance of focusing forward, outward, and inward to shape a future vision.
Why being...2023-04-0523 min
Bob 'n Joyce Talk HR 'n ODTwo Magical Words – “Good Job”Every act of appreciation or gratitude creates a model that gets taken out of the workplace and into the world. We all crave acknowledgement so why don’t bosses do it enough? Bob n'Joyce jump into this topic on the power of boss praise and why it is so stubbornly resisted.
4 conclusions about a positive work culture:
What you do and say (or not) can have a magnified impact.
Command and control engrained habit lurks behind efforts to create a positive culture.
Being seen and acknowledged is essential for energy and commitment to one’s work.
Cosm...2023-03-2921 min
Bob 'n Joyce Talk HR 'n ODA Great DEI Conversation with Eric WatsonEric Watson is an expert helping organizations become more diverse, inclusive and equal. Eric offers his perspective on where we have been and have evolved in DEI work. Eric reflected on diversity training in organizations since the death of George Floyd.
He also touched on the following topics:
What is working and what may be causing more harm than good in the DEI space.
How diversity work has changed over the last 20 years?
What DEI interventions have stood the test of time?
What is the best way to “measure” DEI progress in an organization?
What every new...2023-03-1746 min
Bob 'n Joyce Talk HR 'n ODBeing a Good BossIn this episode, Joyce shares a white paper, “Principles of Management” that she authored some thirty years ago. How have the things a good boss does stood the test of time?
Here’s a teaser on some principles we discussed:
• Never embarrass or humiliate anyone. Apologize if you do.
• When an associate is not living up to expectations, first look at what you are not doing.
• When you hit a trouble spot, pause, and get guidance.
• Recognize that you will never get it all right all the time. Pick your most important challenge, and...2023-02-2714 min
Bob 'n Joyce Talk HR 'n ODI Pray Anyway, Devotions for the AmbivalentWith Thanksgiving Day arriving, Bob’nJoyce thought a break from HR/OD would be good and instead talked about her inspriational book, I Pray Anyway - Devotions for the Ambivalent. It is a book about faith, spirituality, and striving for meaning.
I Pray Anyway - Devotions for the Ambivalent has been described as much more than a book but more like a wise, patient friend. That’s a good description for Joyce, don’t you agree?
So come on in. Grab a snack. Welcome2022-11-2816 min
Bob 'n Joyce Talk HR 'n ODRe-upping Our Commitment To This WorkToday, Joyce and Bob renew and recommit to their relationship of working together. This November, Bob’nJoyce will celebrate their 2nd Anniversary of doing the Bob’nJoyce Talk HR/OD Podcast. They take the time to pause and create the space to discuss where they are in their relationship and new ways to bring energy and revitalization to our work.
Today, we…
Demonstrate the power of renewal and commitment.
Get gritty about how we bring our full selves to this work.
Share our thinking about taking our work to the next level.
So come on in. Gr...2022-08-1024 min
Bob 'n Joyce Talk HR 'n ODBold Moves, Cringe-worthy Moments, and Chronic CuriosityIn this episode, Joyce shares her story as an emerging OD practitioner at Hannaford Bros. Co., a regional grocer in Maine.
Through storytelling, Joyce shares her wisdom on entering an organization, building trust, and introducing much needed change. There are many lessons for OD, and really all of us, about navigating this thing we call life.
So come on in. Grab a snack. Welcome! 2022-06-1429 min
Bob 'n Joyce Talk HR 'n ODOD Obi-Wan KenobiIn this Episode, Bob’nJoyce explore ODN’s 3rd OD Competency – Business Advisor. In today’s chaotic, unpredictable world, leadership needs trusted OD business advisors to get beyond current thinking and explore new possibilities to tackle modern challenges and opportunities. OD practitioners, with their system thinking and curiosity are in a unique position to add value as a business advisor.
So come on in. Grab a snack. Welcome!2022-02-0830 min
Bob 'n Joyce Talk HR 'n ODEfficient Designer. What the Heck is This?Today we explore ODN’s second OD competency, efficient designer. We speak to this competency’s importance and what its impact is when done well. We give examples of how OD design processes positively impact an organization's success. We ended up agreeing that the role of efficient designer brings the necessary structure and organization to deliver robust results.2022-02-0314 min
Bob 'n Joyce Talk HR 'n ODHow OD Makes Organizations Work Better – System Change ExpertToday, we continue to explore “OD’s job description” as defined by ODN, a network of OD scholars and practitioners committed to creating effective, healthy organizations. In this episode, we focus on the first, and arguably most important competency - System Design Expert. This competency blends the ability to assess what is happening in an organization (that contributes to or impedes progress) with the development of effective change strategies.
Being a system change expert is about doing high impact work that improves organizational effectiveness. Today Bob ‘n Joyce share their success and hacks when doing this work and the...2022-01-2731 min
Bob 'n Joyce Talk HR 'n ODGoing Behind the OD Curtain – How We Do What We DoIn this episode, Bob’nJoyce demystify the work of OD using the competency framework created by ODN (Organization Development Network). In Episode 21 we reviewed this framework in general terms but felt the need to revisit and go deeper. Why? We have two reasons:
We OD professionals too often minimize our impact by limiting work to facilitating teams, resolving conflict, and designing “feel-good” events. These are all important but insufficient at making a significant impact.
In a post Covid perpetual VUCA (Volatile, Uncertain, Complex, and Ambiguous) world, companies and organizations will need to be in a constant mode of reinve...2022-01-2129 min
Bob 'n Joyce Talk HR 'n ODBeing Fully Human Goes MainstreamIn this episode, Bob’nJoyce discuss the shift towards humanizing organizations and leadership. The common themes of irritation (what took us so long), and optimism (A Covid gift) emerge in today’s podcast.
We explore:
■ Why humanize organization and leadership and why now
■ The need for HR and OD to seize the momentum and lead this change
■ The concept of “memory yearn” and the headwinds confronting this trend
■ Distinguishing “feelings” and being “soft” from being fully human
Come in. Grab a snack. Welcome!2022-01-1123 min
Bob 'n Joyce Talk HR 'n ODThe New Normal: Living with CovidIn this episode, Bob’nJoyce get up close and personal with Covid as one of them tested positive. Like wishing a storm to pass, we have waited two years for putting Covid behind us. By now, we know this isn’t going to happen anytime soon. The truth is we have entered a new normal where we must learn to live (and die) with the disease. So what are the implications for organizations, and more specifically HR and OD, as they strive to protect their employees? We discussed this, and a warning, we both agreed that our views are a bi...2022-01-0422 min
Bob 'n Joyce Talk HR 'n ODUncertainty’s Best Antidote - Shining the LightIn this episode, Bob’nJoyce explore the importance of bringing “light” into the tunnel when all seems bleak and uncertain. Organizations and individuals, especially now, need to tell the truth and shed light given today’s profound uncertainty and diminished optimism.
So where does this come from? HR/OD and leadership must inspire and bring light to themselves and their organizations. We explore ways to make this happen and share how small, simple things can make a big difference. If positive renewal is to emerge from of today’s chaos, it will begin by bringing “light” into the tunnel.2021-12-2826 min
Bob 'n Joyce Talk HR 'n ODConfronting Conflict – An Emerging HR/OD CompetencyIn this episode, we share practical tips on how individuals and groups can effectively navigate difficult conversation. In a culture where profound disagreement runs rampant, Bob’nJoyce take on how to have difficult conversations in a way which lowers the heat, builds trust, and promotes common understanding. HR and OD practitioners are in a unique position to take the lead on facilitating conversation on topics that thwart productivity and civility.
In this episode, we cover:
• Learning the art of “the pause” to clear the air and recalibrate
• Asking right questions, the right way to resolve disagreeme...2021-12-2128 min
Bob 'n Joyce Talk HR 'n ODCreating a New Normal - What Stays and What Goes?In this episode, Bob’nJoyce muse over the new order that is emerging from the chaos of Covid. We, as a society, are in a tectonic shift that demarcates before and after resulting from the many pivots that organizations and individuals have been forced to make. How work gets done, where it happens, and what we value most are all conversations that need to happen. It requires pausing to assess and act on recalibrating past norms and practices – not an easy thing to do.
Today’s episode punctuates the opportunity that lies before every leader, and OD/HR pro...2021-12-1625 min
Bob 'n Joyce Talk HR 'n ODRiding a Bike is Easy, Sustaining Change Is NotIt turns out we weren’t finished unraveling why sustaining change is so difficult when we go through training. In this episode, we explore the forces both for and against making change stick. In a world that so needs positive change, there may not be a more important conversation.
In this episode, you will get:
• Why the energy that fuels change needs constant replenishment and ways to do it
• How to anticipate and mitigate change derailleurs
• Practical tools and strategies for training and development practitioners
Come in, grab a snack, welcome! 2021-12-0723 min
Bob 'n Joyce Talk HR 'n ODCaution Ahead – Navigating the Perils of Adult LearningWhy does training too often miss the mark? This is the central question we take on in today’s podcast. Bob’nJoyce deconstruct the distinction between learning and training that is often confused with one another, or worse yet, considered the same. When you mix up one for the other, the bottom line, employee satisfaction, and customer service all suffer. If that doesn’t get your attention, nothing will.
Come on in, grab a snack, welcome!2021-12-0224 min
Bob 'n Joyce Talk HR 'n ODLessons From Eating Popcorn – The Perfect Comfort FoodIn this episode, Bob’nJoyce explore the importance of finding respite and meaningful work in a dispirited, confused world. We have been through a lot these last two years and many of us are trying to figure out what we need going forward to be fulfilled and happy. This is a messy but worthwhile pursuit.
In this episode, you will get:
Ideas for leaders on how to navigate in turbulent times
Strategies for all us to thrive in chaos and loss
The power of HR/OD to be asking the right question from the right audience
...2021-11-2331 min
Bob 'n Joyce Talk HR 'n ODWhen Work Works – Merits of a Large OrganizationThis week, Bob’nJoyce take on the merits of working in big organizations. With a record number of Americans quitting their jobs, they suggest that people just might find meaning and fulfillment in a large organization. Big companies are too often regarded as impersonal, bureaucratic, and rigid. Bob’nJoyce take on this myth based on their experience.
In this episode, you will learn:
Why big companies with big aspirations create community and purpose
That working in big companies doesn’t mean losing oneself
What is behind the shift in power to workers fed up with their workpl...2021-11-1816 min
Bob 'n Joyce Talk HR 'n ODWhy Employee Benefits Matter Now More Than EverIn this episode, Bob’njoyce explore the importance of employee pay benefits to reflect an organization’s culture and values. All too often, employers mimic the market to determine what benefits to offer employees. While this is an important data point, an organization must also factor in its values and culture.
Why this conversation now? Many companies, small and large, are struggling to pivot from past pay benefit practices that no longer meet the demands of a changing workforce. Assessing employee benefits through the lens of culture and values, and what employees most value, is critical to maki...2021-11-1025 min
Bob 'n Joyce Talk HR 'n ODAsking “What if…” – A Powerful Idea GeneratorIn today’s episode we explore a brainstorming technique called, “What if…”, a conversation exercise that unleashes creativity, innovation, and new ideas. Bob’nJoyce take on the topic of the seismic change in the workplace resulting from two years of Covid disruption. Many organizations are returning to the old way of work despite worker resistance and resignations. Using the “What if” technique is about creating infinite possibilities by taking a future perspective. Okay, maybe not infinite but more than you might think.
In this episode you will get:
• An actual demo of how “What if…” works.
• Why in our curre...2021-11-0225 min
Bob 'n Joyce Talk HR 'n ODHR/OD’s Duty to Speak Truth to PowerBlind spots exist in every organization. They conceal organizational truths, that when left uncovered, hinder effectiveness and stifle innovation. In this episode, Bob and Joyce explore HR/OD’s responsibility to speak truth to power. This important HR/OD role requires courage and determination to confront taboos and tip sacred cows.
In this episode we uncover:
Why speaking truth to power is so important
The unintended consequences of not confronting truths
How to increase leaderships' receptibility to hearing uncomfortable truths
Using inquiry to speaking truth to power in a respectful and effective way
A conversation exercise th...2021-10-2629 min
Bob 'n Joyce Talk HR 'n ODOvercoming Burnout - An Interview with Joe DotyIn today’s podcast, our guest, Joe Doty, shares how to be aware of and overcome workplace burnout. Joe is Executive Director at Feagin Leadership Program and Duke School of Medicine Leadership Development Program (LEAD).
Nowhere has burnout been more prevalent than for frontline medical workers. In his role at the Duke School of medicine, Joe has seen close-up the impacts of burnout on medical professionals.
In this episode, you will get:
A deeper understanding of why burnout happens
A methodology for ‘seeing’ burnout through self-awareness
The basic skills of leadership, influencing others, and emotio...2021-10-1830 min
Bob 'n Joyce Talk HR 'n OD7 Smart Strategies for Self-Management in Tough TimesChaos and uncertainty has become the new normal and, as a result, we find ourselves at the beginning of the learning curve to cope. In this episode, Bobn’Joyce suggest strategies to not only survive, but thrive when chaos and uncertainty exist.
You will get:
7 clear strategies to navigate tough times
Why being in the ‘murky middle’ is an opportunity to create and innovate
The power of storytelling and taking the long view in providing perspective and hope
Leadership’s role in combating fear, calling-out unrealistic expectations, and providing context to get people unstuck
How to use de B...2021-10-1128 min
Bob 'n Joyce Talk HR 'n ODNobody Likes Pain - Especially Organizational PainIn this episode, we explore the sources and implications of organizational pain. HR/OD and leadership have a role in addressing organizational pain that is often murky and unsettling.
So what to do? That question is opened-up, examined, and learnings teased out based on real stories.
In this episode:
• You will learn why ignoring pain almost never works
• The role of managers and HR/OD in addressing organizational pain
• What works, and doesn’t work in managing pain
• You will get practical tips on tactics to address the people impact of organizati...2021-09-2830 min
Bob 'n Joyce Talk HR 'n ODLet’s Get Goofy – The Power of HumorIn this episode, Bob’NJoyce explore the benefits, and yes, the power of humor. More and more, organizations are declaring humor as a value. Leaders who are seen as not taking themselves too seriously, connect better with employees and put them at ease.
So what is going is going here and why more now than ever? We take this on and discuss:
• Why humor and play softens the system, loosens thinking, and helps people connect
• How humor takes the edges off big fat mistakes and failures
• Humor as the X-factor character trait in leadership
• Th...2021-09-2122 min
Bob 'n Joyce Talk HR 'n ODAll Things HRIn this episode, Bob’nJoyce get granular on all things HR. Joyce interviews Bob on the arc of his career in HR and his perspectives on the power of HR when aligned with OD and leadership.
In this episode we:
Provide examples on how to break into and grow in HR
Discuss the multifaceted nature of HR which is what attracts and, at times, frustrates practitioners
Discuss the balance of attending to the day-to-day while moving the needle on what matters most
Babble about HR/OD reporting structures
Come in… grab a snack, welcome!2021-09-1431 min
Bob 'n Joyce Talk HR 'n ODA Conversation with John Vegas on HR/OD's ImpactIn this episode, our guest, John Vegas, speaks about the role of HR/OD in an organization’s success. Over a thirty-year career, John has worked in many roles in both HR/OD across diverse industries, and ultimately led several high impact HR/OD functions.
In this episode, you will:
Witness John’s passion for unleashing the potential of individuals and organizations
Get sage advice on creating powerful partnerships with CEO's and their teams
Get advice on launching a career in HR/OD
Hear about John’s innovative, bold work in diversity, equity, and inclusion in both b...2021-09-0733 min
Bob 'n Joyce Talk HR 'n ODSee Your Blind Spots (or Else)Blind spots can be the Achilles heel of leadership. In this episode, we explore why our blind spots hinder our effectiveness and an organization's success. The problem is that we all have them. In this episode, we:
• Explore what blind spots are.
• Discuss our personal blind spots and how we ‘see’ them.
• Review the most common leadership blind spots.
• Focus on what leaders can do to ‘see’ their blind spots.
Come in…Grab a snack…Welcome2021-08-3123 min
Bob 'n Joyce Talk HR 'n ODMentoring – A Catalyst for DevelopmentThe saying, “When the student is ready, the teacher will appear,” is at the heart of successful mentoring. In this episode, we will explore mentoring programs and why some work but many don’t. The dilemma that unfolded in today’s podcast is that while the merits of mentoring relationships are critical to organizational success, both Bob’nJoyce had bad experiences with formal mentoring programs.
In this episode, we will:
Explore the pitfalls of former mentoring programs
Discuss the importance of a learning culture
Describe the necessary conditions for mentoring to flourish
Provide practical tips that work
N...2021-08-2420 min
Bob 'n Joyce Talk HR 'n ODWorkplace Reinvention – An OpportunityOrganizations are grappling with reinventing their workplace to attract and retain talent. In this episode, Bob’nJoyce noodle over what is possible when companies are imaginative and courageous in rethinking their workplaces.
We riffed:
The assumption/myth that workplaces will return to pre-Covid norms
Why it may be time to throw out the old HR handbook
What employees value and therefore will demand from their work
Trusting employees will get the work done regardless of where/how they work
Giving your workers choice and freedom.
Enjoy today’s podcast.2021-08-1722 min
Bob 'n Joyce Talk HR 'n ODThe Role of Third-Party Facilitation in HR/ODThird Party Facilitation (TPF) is an underappreciated role that HR & OD practitioners play. In this episode, we explore the importance and complexity of TPF. Most third-party facilitations are confidential. Many involve conflict or very intimate situations that must be held in confidence. When there is a power differential involved, the work is more complex. TPF is not coaching and is not therapy. It takes creating a safe, neutral space for "understanding the misunderstanding" between two people so that right action can be taken.
Not easy.
Not visible.
And very necessary.2021-08-1024 min
Bob 'n Joyce Talk HR 'n ODCollege Recruiting – An Innovative Approach with Extraordinary ResultsHow does a food grocer from Maine launch a college recruiting program that attracted graduates from prestigious colleges and universities? In this episode, we explore one company’s innovative, counterintuitive approach to hiring high potential college graduates into an accelerated learning program.
The program was called the Retail Management Trainee Program (RMT), an ordinary name that produced extraordinary results.
In this episode, we discuss how the RMT program:
Produced a generation of CEO’s and senior executives for Delhaize-Ahold
Promoted diversity objectives
Has evolved and flourished for 40+ years
What your organization can do to tran...2021-08-0329 min
Bob 'n Joyce Talk HR 'n ODStepping Into the UnknownLooking ahead there are more unknowns for families, institutions, and organizations as we emerge from the pandemic. In today’s episode, we take on the discomfort and demands of stepping into the unknown. For leaders, the ability to adroitly navigate the unknown is a core competency. We explore what that looks like and how it can be learned.
In this episode we discuss:
• The importance of constant contact when facing unknowns
• Acting when old ways no longer work
• The merit of taking medium size steps
• Leaning into the discomfort of letting go
Enjo...2021-07-2726 min
Bob 'n Joyce Talk HR 'n ODWhy Leaders Need To Be More CuriousIn this episode, Bob’nJoyce explore why curiosity is a critical 21st Century leadership skill. It isn't a flavor of the week trend. Curiosity is the bedrock of creativity and imagination. Without it, there is no innovation or creativity. Crisis or radical change demands new ideas. This is where being curious comes in. Problem is, it’s not easy for many leaders.
We discuss:
—how trauma can freeze-out curiosity
—where new ideas come from
—that curious CEO's are invaluable
—when a problem demands curiosity2021-07-2022 min
Bob 'n Joyce Talk HR 'n ODHats Off to HR/OD HeroesThis episode salutes front line HR/OD professionals who do the tough work every day to move people and organizations forward. These heroes must thread the needle on what is best for the organization and employees while staying grounded.
In this episode, we discuss:
• Speaking truth to power
• The dance between proactive and reactive mode
• Wrestling with thorny challenges and dilemmas
• Going from compliance cop to strategic partner
Kudos to all of you for the work you do every day often without recognition!2021-07-1322 min
Bob 'n Joyce Talk HR 'n ODManaging Versus LeadingIn this episode, Bob and Joyce talk about the difference between leading and managing. They play with defining both and talk about the blend of leading and managing going on today. They mention an assessment tool they think is good for leaders.
The important role of a manager today is heightened due to the recruitment slump going on due to Covid. It is the managers of a company who are the key to hiring good people and retaining them. The new demand in managing is the nurture and psychological safety of associates.
They discuss how...2021-07-0625 min
Bob 'n Joyce Talk HR 'n ODMaking Lemonade from Lemons - Creating Good From NothingIn this podcast, Bob 'n Joyce talk about unexpected or "no obvious solution" moments where there is no time for a planned OD intervention. They describe what they did in those situations that worked. In different ways, they brought together the people being impacted to create an approach or solution for themselves. Often the success of this kind of experience lessened resistance to larger system change. Crisis creates opportunity to do things very creative and different. 2021-06-2924 min
Bob 'n Joyce Talk HR 'n ODHire Right or ElseIn this episode, Bob 'n Joyce talk about the hiring process and the demand on HR/OD to get it right. There is nothing more important to a company’s success than hiring the best people and too many companies aren’t. We explore what’s not working and brainstorm ideas to make your hiring process a powerful differentiator.
In this episode, you will get:
• Why right now is a great opportunity to attract great talent.
• How to make your hiring process a magnet for attracting the best.
• Branding your values and vision into your hi...2021-06-2221 min
Bob 'n Joyce Talk HR 'n ODGuided Imagery – A Powerful Alignment/Visioning ToolIn this episode, Bob 'n Joyce share how the use of guided imagery helped kick off a profound culture shift in the Hannaford Supermarkets of New England.
They discuss:
a specific script of a guided imagery they used with large groups of food retailers to initiate the co-creation of a vision introduced by the new CEO
Talk about how a radical method worked and why the CEO was bold enough to give it a try
How the use of large groups of up to 350 people managed to be productive and galvanizing...2021-06-1526 min
Bob 'n Joyce Talk HR 'n ODConfronting Burnout as HR/OD ProfessionalsBob’N Joyce discuss the pervasive issue of employee and organizational burnout. Once a taboo topic, the pandemic has exposed that it is a real condition, that left unaddressed, devastates individuals, teams, and entire organizations. Rethink the responsibilities of employers to their employees amidst changing priorities. Discover how employers can promote resilience.
In this episode, we cover:
• The role HR/OD plays in confronting burnout
• Helpful tips on how to detect burnout
• Actions to take when you are in burn out
• Interventions to expose and heal organizational burnout2021-06-0819 min
Bob 'n Joyce Talk HR 'n ODSeeing Through the Bramble of Internal OD WorkOD practitioners wear a lot of hats. In this episode, Bob’nJoyce sort through these many hats using the Global OD Model developed by ODN. This model defines the discipline of organizational development and assesses areas for professional development.
We discussed:
• The multi-faceted work of an OD professional working inside a company and the richness of the work as well as the complexity of the many hats worn when working inside.
• The work we have done that fits under each segment of the Global OD Model to show the benefit of having a model that provid...2021-06-0125 min
Bob 'n Joyce Talk HR 'n ODOur Turn - Common HR/OD Flaws and Why They MatterTurnabout is fair play. In this episode, Bob’n Joyce discuss common OD/HR leadership flaws and their unintended consequences. HR/OD professionals, like CEO’s, are human and, as a result, imperfect. We all possess flaws that, if left unattended, diminish our impact.
Here are a few of the common flaws we discuss:
• Acting too small when what is needed is big
• Going too bold, too far, too soon before ‘massaging it” into the system
• Over-owning what is, and the self-imposed demand to solve
• OD/HR speak/language that loses and/or turns off oth...2021-05-2517 min
Bob 'n Joyce Talk HR 'n ODCEO Flaws and Why They MatterCEOs are human and, as a result, imperfect. They all possess flaws that if left unattended, diminish both their impact as well as that of the team reporting to them. In this episode, Bob’n Joyce discuss common flaws they have observed and their unintended consequences.
Here are some of the common flaws they discuss:
• Blind spots – The failure to ask the question, “What am I not seeing?”
• The discipline to stay on message
• Pulling from the same bag of tricks
• Delivering and receiving tough messages2021-05-1824 min
Bob 'n Joyce Talk HR 'n ODCulture – An Invisible PowerA company needs a culture that supports the business and energizes its employees. In this episode, Bob ‘n Joyce:
• Attempt to define what culture is and why it matters.
• Suggest a fun tool to diagnose an existing culture.
• Describe an intervention of 2,500 people to co-create a vision and culture.
Come in, grab a snack, Welcome!2021-05-1136 min
Bob 'n Joyce Talk HR 'n ODHonor Thy ManagersIn this episode, Bob’nJoyce focus on line supervisors, and middle managers who are critical to getting the important work done. Unfortunately, this group is often neglected, marginalized and, at worse, maligned. Bob’nJoyce discuss the importance of managers to business success and how OD/HR can design processes that empower and reward them.
In this episode, you will get:
• Practical and far out ideas that makes managers feel seen and heard.
• Using pay and power to recognize the importance of line-managers.
• An intervention that empowers both managers and the CEOs.
• The power of ‘what ifs...2021-05-0342 min
Bob 'n Joyce Talk HR 'n OD10 Criteria for a CEO/OD Partnership to do Bold Work TogetherIn this episode, Joyce shares the criteria that she and the CEOs she's worked with agreed to that enabled them to do bold work. She demonstrates the benefits of forging a partnership where trust, good will, and taking risk, opens the way for impactful interventions and making learning the heart of the organization.
Here is a sample of nuggets to be mined in today’s episode :
• The benefits of starting small and the magic of “pilots”.
• The willingness to take it on the chin when things don’t go right.
• The 80-20 rule – 20% of work happens...2021-04-2828 min
Bob 'n Joyce Talk HR 'n ODManaging the Discomfort of TransitionIn this episode, we dig into the challenge of keeping an organization moving forward in times of turbulent transition. Bob ‘n Joyce share resources that have helped them and may help listeners today. Turbulence and change are the new normal. There are good nuggets to be mined in this episode.2021-04-2027 min
Bob 'n Joyce Talk HR 'n ODMeeting Magic and GaffesIn Episode 14, we lean into the discomfort of learning from meeting facilitation gone awry. If you are doing bold work, you are bound to get stuck when you and others have no idea what you are doing or where you are going.
Today Bob and Joyce discuss what do when your meeting plan isn’t working for you or participants. They discuss the role of metaphor, asking good questions, coming clean, and improvisation as means to work through these cringe-worthy moments. We all experience a flat meeting where you are leading. That is the gaffe. The magic is...2021-04-1326 min
Bob 'n Joyce Talk HR 'n ODFollowing Your Energy – It Never DisappointsIn this episode, we continue our conversation on 2021 leadership being reimagined. Joyce’s article on the “C’s” of leadership created a context for a new model of modern leadership. Today, we followed our energy to focus on feminine characteristics of leaders, many of which are included in the “C’s.”
Today’s conversation takes on the prickly topic of feminine leadership characteristics that is often mistaken for gender-based, male versus female comparisons. Despite our own discomfort, we followed our energy to express our belief that modern leadership demands a more feminine approach. We invite you to listen to this c...2021-04-0621 min
Bob 'n Joyce Talk HR 'n OD2021 Leadership ReimaginedOld patterns and norms of leadership just don’t work anymore. In this Episode, Bob ‘n Joyce share the Big “C’s” of Leading – a framework for reimagining 2021 leadership. Modern leaders must lead differently to unleash organizational potential. They must skip a generation of leadership learning and leap into modern leading, learning while they are in mid-air. Only the most Courageous (one of the “C’s”) of leaders take this on.2021-03-3028 min
Bob 'n Joyce Talk HR 'n ODThe Performance Management DilemmaIn Episode 11, Bob’nJoyce take on the topic of best practices in performance management and professional development. They share what worked well, what didn’t work at all, and the lessons they have learned along the way.
Bob and Joyce cover:
• The importance of open and frequent performance conversations
• Why so many people whose jobs are on the line don’t know it
• Moving from adversarial to productive performance dialogue
• The magic of “in the moment” feedback
Performance management continues to be hard to get right. Join us in the quagmire where pun...2021-03-2332 min
Bob 'n Joyce Talk HR 'n ODHacks and Hiccups - Part 2In this Podcast, Bob and Joyce continue to share funny, quirky, and true events that didn't work too well (we needed 2 episodes because we have so many). This episode reminds us that learning often comes from painful, cringing moments. It also reminds us of the value of having a work buddy to lean into. Some show flaws in the work. Some show courage. All are funny now but terrifying when they happened. Joyce and Bob cover: Recovering from a micro-aggression - maintaining your integrity in chaos - the burden of the HR/OD role - When and how to...2021-03-1823 min
Bob 'n Joyce Talk HR 'n ODHacks and HiccupsIn this Podcast, Bob and Joyce share funny, quirky, and true events that didn’t work so well. Many are funny in retrospect and show the need to pivot in the moment. Some show courage. Some show flaws in the work itself. And some show the ethical
dilemmas that have to be navigated in doing OD/HR work inside an organization.
Joyce and Bob cover:
—large event disasters
—Board meeting blow-up
—Right sizing done well and not so well
—A warm-up gone astray
—Some hacks learned from the hiccups 2021-03-0232 min
Bob 'n Joyce Talk HR 'n ODIn the QuagmireIn today’s episode, we explore the many quagmires that we find ourselves in as HR/OD professionals. Easier said than done when we are in the quagmire too. We must assess continually the impact of uncertainty as well as ethical considerations, and then act to maintain the health and engagement of employees.
Today’s conversation goes deep into the quagmire, specifically around race, and social inequality, and we took stabs about how to heal and move forward. This is a raggedy conversation that hopefully will leave you curious about your own story. We were nervous about post...2021-02-2338 min
Bob 'n Joyce Talk HR 'n ODUnexpected Details MatterIn this episode, BobnJoyce talk about less recognized elements of interventions that support good results and give examples.
—treating participants as guests
—preparing an entire HR department to serve as table “hosts/facilitators” for retail guests
—designing an intervention that goes counter to organizational habit
—the importance of setting atmosphere to support content
—managing the tension of learning--adjusting from loose to tight2021-02-1621 min
Bob 'n Joyce Talk HR 'n ODLearning Groups – Part 2 – Interview with Scott HarrisonIn this episode, Bob’nJoyce interview Scott Harrison, one of the original members of Hannaford’s first store manager learning group. We invited Scott to Bob’nJoyce because as the old saying goes, “The proof in the pudding is in the eating.” Scott shares his recollection of the experience and how it transformed him and his fellow store managers. Some 30 years later, Scott describes how being a member of this learning group shaped his leadership as a C-suite executive at Food Lion, LLC.2021-02-0937 min
Bob 'n Joyce Talk HR 'n ODLearning Groups - A Switch From Training to LearningWhat would you do if your training budget was cut right before you were ready to launch a well thought out, integrated approach to store manager training? This is exactly what Joyce faced when she introduced learning groups as a ‘work around’ to her budget woes. Bob ‘n Joyce will explore this thing called learning groups- what they are, how they work, and how they transformed the work culture in retail.2021-02-0236 min
Bob 'n Joyce Talk HR 'n ODPower Shift - Embracing small 'd' democracyWith the recent shift in power in our nation’s capital, this episode suggests a path forward to neutralize the polarized politics that defines our times. Using OD practices that sow the seeds of small ‘d’ democracy, communities can begin a dialogue where what binds us, a common purpose, becomes greater than what divides us.2021-01-2627 min
Bob 'n Joyce Talk HR 'n ODHR OD Approaches to Dealing With TraumaIn this episode, Bob and Joyce talk about the fact that we, in the US and the world, are going through more than one trauma. They talk about trauma as shockingly fast change done to you, not with you. They share practices and approaches that they have used for companies and for individuals.
They mention:
Bill Bridges work on change
What behaviors work in trauma chaos
A tool--the polarity continuum
The importance of HR/OD in teaching new ways of being in a work community
Ways to have conversations of profound differences
2021-01-1229 min
Bob 'n Joyce Talk HR 'n ODRemembering Katherine Maxim Greenleaf – An HR/OD Leader Who InspiredIn this episode, we revisited Kathy’s time at Hannaford as the head of HR and the powerful force she was that transformed HR and the company. If you worked with Kathy, our hope is that this podcast rekindles your own fond memories. If you didn’t know Kathy, we hope you enjoy the lessons of the early transition of HR becoming a strategic partner at the C-suite table.2020-12-3121 min
Bob 'n Joyce Talk HR 'n ODHooked on ODIn this episode, Bob’nJoyce share why they love OD. They are not alone. Leaders in HR and the C-suite are increasingly looking to OD to motivate employees in achieving organizational goals. So what is this thing we call OD and why is it a powerful discipline to unleash an organization’s potential?
They cover:
What excites them most about OD
Why OD/HR is so fundamental to what is happening in the world today
The importance of policy development on a culture
The energy and power of OD done well2020-11-2414 min
Bob 'n Joyce Talk HR 'n ODWho are Bob 'n Joyce?Join Bob Stapleton and Joyce Wilson-Sanford as they dive into what you can expect when listening to the Bob 'n Joyce Talk HR 'n OD Podcast. With new episodes each week, tune in to hear their tips, tricks, and hacks for Human Resources and Organizational Development. Learn about their experiences, why they started this podcast, and stay around for the laughs. View more information at www.bobnjoyce.com.2020-11-1021 min
Bob 'n Joyce Talk HR 'n ODWelcome to the Bob 'n Joyce Talk HR 'n OD Podcast!Welcome to the Bob 'n Joyce Talk HR 'n OD Podcast.
Meet us, find our why we are doing this podcast, and what our hope is for you, our listeners.
Don't forget to review us on Apple Podcasts, and to check out our Facebook page by searching for bobnjoyce.
View more information at www.bobnjoyce.com.2020-11-0901 min