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Julie Pankey

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SPA HIVE
SPA HIVEHoliday Playbook: Maximize Holiday Sales With These 5 HacksGet ready to boost your spa’s holiday sales with five proven hacks to increase Q4 revenue and simplify retail. Julie and MaryAnn share strategies for giftable spa experiences, frictionless gift card sales, and loyalty-building marketing that actually converts. Perfect for spa owners who want a stronger, more profitable holiday season.   Julie’s Favorite Items  Julie's 2025 Book List  MaryAnn's 2025 Book List Ready to turn your spa dreams into a thriving reality? The Spa Startup course is your hands-on roadmap—packed with practical tools, licensing advice, marketing strategies, and budgeting know-how—...
2025-11-1433 minSPA HIVE
SPA HIVESelf-Care for Busy Moms & Entrepreneurs: The Cozy Season Edition Get cozy with the SpaHive Business Besties as Julie Pankey and MaryAnn share their favorite self-care hacks for busy women, spa pros, and moms heading into the holiday hustle. From biohacking sleep with the Oura Ring and cutting late-night screen time to MaryAnn’s viral “burping the house” ritual, this episode is all about reclaiming calm in the chaos. Tune in for easy wellness habits to help you sleep better, stress less, and stay balanced during the busiest time of year. Julie’s Favorite Items  Julie's 2025 Book List  MaryAnn's 2025 Book List Ready to tu...
2025-11-0727 minSPA HIVE
SPA HIVEBeauty Bargains or Big Mistakes? The Real Risks of Buying Skincare OnlineBefore you hit ‘Buy Now,’ listen up! Julie and MaryAnn expose the truth about Amazon skincare, counterfeit beauty products, and what’s really inside those too-good-to-be-true deals. From clean beauty to anti-aging must-haves, learn how to spot fakes, check expiration dates, and buy safe, spa-quality skincare online — all with a side of laughs (and one unforgettable pumpkin spice lotion story).   Notes:  Julie’s Favorite Items  Julie's 2025 Book List  MaryAnn's 2025 Book List Ready to turn your spa dreams into a thriving reality? The Spa Startup course is your hands-on roadm...
2025-10-1736 minSPA HIVE
SPA HIVESlang, Saunas & Seasonal ObsessionsBloom or Bust? Julie and MaryAnn are diving into the wild world of fall trends—from pumpkin spice love vs. hate, to beef tallow as skincare (yep, you read that right), and why infrared panels might just be the next wellness must-have. They dish on Netflix documentaries, root for Charlie Sheen, and test their knowledge of Gen Z slang (spoiler: Julie’s grandson calls her “bruh”). It’s a cozy, hilarious, and slightly sendy ride through what’s hot, what’s not, and what’s just plain confusing.   Julie's 2025 Read Book List  MaryAnn's 2025 Read Book List...
2025-09-2635 minSPA HIVE
SPA HIVESpaHive Book Club: Summer’s Pick UnpackedCheck Out the SpaHive's Summer Book Club Pick Julie's 2025 Read Book List  MaryAnn's 2025 Read Book List Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for...
2025-08-1547 minSPA HIVE
SPA HIVETwo Augusts, Two SpeedsJoin our August Book Club  Puffin Facts Julie wants YOU to know  Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www...
2025-08-0848 minSPA HIVE
SPA HIVEThe Slow Burn Season: Why Change Doesn’t Have to Be LoudIn this episode of the SpaHive Podcast, Julie and MaryAnn dive into the power of quiet transformation. Not every breakthrough comes with fireworks—and that’s okay. From setting subtle boundaries to showing up with quiet consistency, they unpack the beauty in the slow burn. Tune in as they challenge the myth that transformation has to be loud or Insta-worthy, and invite you to embrace the waiting season as a space for deep growth, grounded shifts, and self-permission to evolve—on your own terms. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profitable Spa Bus...
2025-08-0135 minSPA HIVE
SPA HIVEWhen Julie Met MaryAnn: A Spa Story BeginsThis week on the SpaHive Podcast, we’re rewinding the tape. Julie and MaryAnn revisit the moment they first crossed paths working in the spa industry—how they noticed each other, what they really thought, and how a shared drive quietly laid the foundation for something bigger. From workplace dynamics to pandemic pivots, they reflect on the evolution of their collaboration and the power of pairing complementary strengths in business. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profitable Spa Business   Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner;  i.refs.cc/1l05nWWP S...
2025-07-1125 minSPA HIVE
SPA HIVEFinding Joy and Creativity in Everyday LifeOn this episode of the SpaHive Business Besties podcast, Julie and MaryAnn dive into why fun isn’t just for kids. They’re talking weekend adventures, playful moments, and how joy fuels creativity, problem-solving, and better client experiences. It’s your permission slip to unplug, shake things up, and infuse a little more play into your business and life. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profitable Spa Business   Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner;  i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon...
2025-07-0437 minSPA HIVE
SPA HIVEBreaking Up with the Hustle... AgainThis week on the SpaHive Business Bestie podcast, Julie and MaryAnn are calling out hustle culture for what it really is: sneaky, seductive, and downright exhausting. From tying our worth to productivity to chasing burnout in the name of ambition, they’re getting real about the red flags we’ve all ignored. Tune in as they unpack their own work identity wake-up calls, share what balance actually looks like, and offer a gentle reminder: your success doesn’t have to come at the cost of your sanity. It’s time to trade the grind for joy, rest, and intention. Comments, Question...
2025-06-2731 minSPA HIVE
SPA HIVENeedles, Novels & Netflix - Let’s Chat!This week on the SpaHive Business Besties podcast, we're going full wellness mode—needles and Netflix included. Julie dishes on her acupuncture experience (spoiler: she’s a fan), while MaryAnn shares what’s currently stacked on her nightstand and queued up on her screen. We’re talking real-life self-care, the spa products we’re loving lately, and yes—our official Summer Book Club is here! Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profitable Spa Business   Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner;  i.refs.cc/1l05nWWP Shop now with Julie and the Spa...
2025-06-2030 minSPA HIVE
SPA HIVESlow Your Scroll, Grow Your SummerThis week on the SpaHive Podcast, your favorite duo—Julie and MaryAnn—are digging into the summer slowdown. We're talking chaos gardening, social media sanity, and how to protect your peace (and your calendar!) with a few strategic yes’s and no’s. If you’re ready to make this summer more intentional and less “where did the time go?”—this one’s for you. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profitable Spa Business   Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner;  i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive...
2025-06-0635 minSPA HIVE
SPA HIVECollab and Connection Over Competition!This week on the SpaHive Podcast, Julie and MaryAnn are diving into the heart of what really grows a business: community connection. From partnering with your local coffee shop to teaming up with schools and hometown happenings, we’re talking about creative, feel-good ways to market that go way beyond Facebook ads. Tune in for real talk on relationship-building, social responsibility, and how to make your brand the go-to in your zip code—with a little fun (and a lot of heart) along the way. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profi...
2025-05-3022 minSPA HIVE
SPA HIVELearning from Marketing Fails(ours and others)!Julie and MaryAnn are getting real about marketing missteps. From cringe-worthy campaigns (yes, we’ve made a few) to branding blunders you can learn from, we’re unpacking what not to do—and how to bounce back better. We’re talking audience, messaging, and why focusing on benefits beats buzzwords every time. Tune in for honest laughs, lessons, and a reminder that every flop is just feedback. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profitable Spa Business   Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner;  i.refs.cc/1l05nWWP Shop now with Juli...
2025-05-1629 minSPA HIVE
SPA HIVEEmail Marketing: The Unsung Hero of Business GrowthThis week, your SpaHive Business Besties Julie and MaryAnn are spilling the tea on email marketing—why your list is gold, how automation saves your life, and the secret sauce (hint: it’s storytelling). If you're not hitting send, you're leaving money on the table. Tune in and level up your inbox game. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profitable Spa Business   Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner;  i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey   Could you use mo...
2025-05-0927 minSPA HIVE
SPA HIVEFrom Fun to Frustration: The Social Media Shift​Top Five Hacks  1. Use Facebook Events! 2. Use your camera roll as content gold.  3. Choose one platform that you enjoy and permit yourself to focus on one.  4. Double- and triple-check your "Contact us" details!  5. Time Blocking! Time Block and Batch your content creation!  Bonus Tip - Get over the guilt of OUTSOURCING.  ​Resource(s)   Automate your content! Repurpose IO - https://repurpose.io?fpr=62609 Julie's FAVORITE 90 DAY PLANNER - Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner;  i.refs.cc/1l05nWWP
2025-05-0226 minSPA HIVE
SPA HIVETough Love & Big Goals-Julie’s Solo Business Pep TalkJulie’s Big Three Takeaways: Show Up, Even When You Don’t Wanna: Success isn’t about magic moments—it’s about showing up when it’s hard.  Your Mindset is Your Superpower: If you think like a boss, you’ll act like one. Reframe challenges and make them work for you, not against you. Stop Overthinking, Start Doing: Analysis paralysis is a dream killer! Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner...
2025-04-0427 minSPA HIVE
SPA HIVEConferences, Connections & Growth: Why You Need to Attend Industry EventsContact Julie at Julie@jmpankey.com or DM me on Social! I'd love to meet up in NYC.  Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at...
2025-03-1422 minSPA HIVE
SPA HIVEBye Bye Bye February, Beat the Winter BluesDawnie's Favorite Red LED Light - https://www.amazon.com/shop/jmpankey/list/1OR88A2EB3D70?ref_=aip_sf_list_spv_ofs_mixed_d Sally's Famous Potato Salad 10 Russet potatoes  1 small yellow onion diced  3 stocks of celery, chopped 3-5 hard boiled eggs. Sliced  Miracle whip to taste. (Some people don’t like it and we realize that, but it has to be Miracle Whip or it’s not Sally’s Potato Salad) Squirt of yellow mustard (long Squirt) Mix it all up, try not to mash the potatoes.   Sprinkle top with a bit of salt, pepper and...
2025-02-2840 minSPA HIVE
SPA HIVEA Spa Hive Valentine’s ChallengeIn this heartfelt Valentine’s Day episode, Julie is sending you a little extra love and a gentle challenge—to embrace self-acceptance and growth in a way that feels true to you. She opens up about some tough moments at the end of 2024, sharing a few not-so-great firsts and what she’s focusing on now to move forward. It’s real, it’s honest, and it’s a reminder that growth isn’t always perfect—but it’s always worth it. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profitable Spa Business   Save $25 OFF Julie’s Favorite...
2025-02-1424 minSPA HIVE
SPA HIVESpaHive Reads: Join our BookClub! (Business Bestie Episode)SpaHive Reads Bookclub January Choice: Seven Husbands of Evelyn Hugo by Taylor Jenkins Reid Book Link Schedule of Book Club Episodes: Discussion of Sections 1 &2 (Pages 1 - 180) : February 7th  Discussion of Sections 3 & 4 (Pages 181-350) : February 28th Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.ama...
2025-01-2418 minSPA HIVE
SPA HIVE2025 Unlocked: Answer These 3 Simple Questions (Business Bestie Episode)Show Notes: Julie’s Vision Board - https://www.canva.com/design/DAGbDyljdCE/8d_AGw6CIVgqvf4Q_w_-Jg/edit Three Questions to Start Your New Year:  What are you going to STOP doing in 2025 What are you going to START doing in 2025 What are you going to CONTINUE to do in 2025 Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP
2025-01-1745 minSPA HIVE
SPA HIVEEasy ways to turn downtime into a Spa Power-Up!Ultimate Business Checklist Julie's 2025 Vision Board    Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheS...
2025-01-1023 minSPA HIVE
SPA HIVEFrom Wins to What’s Next: 2024 to 2025 with the SpaHive TrioOur challenge to you: As we close out 2024, we want you to take a moment to reflect, celebrate, and dream big for the year ahead. Your challenge: write a heartfelt letter to yourself. This is your chance to honor your accomplishments, capture lessons learned, and set intentions for 2025. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP Shop now with Julie and th...
2025-01-0352 minSPA HIVE
SPA HIVEWith Dignity and GraceJulie and Her Business Besties shift their focus to the provider mentality. Lets talk about how to stay present, no matter what business you walk in to or on! Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profitable Spa Business   Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner;  i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey   Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.com/groups/TheSpaHive/ SPAHIVE BY JMPAN...
2024-12-3138 minSPA HIVE
SPA HIVERun don’t Walk: SpaHive’s Top Picks for Seasonal Success10 Items to "Run don't walk to"  1. Sonoma Lavender Heatable Huggables - https://www.sonomalavender.com/collections/lavender-stuffed-animals 2. Spa Sciences - Nuri Device https://spasciences.com/products/nuri 3. Shower Bombs  4. Ondine Perfume - https://www.ondineperfume.com/ (Be sure to tell them SpaHive sent you!)  5. Iconic Candles- https://www.spacurated.com/ 6. Thai Breast Slap 7. Spa Kits for Kids  8. Nod Pod Sleep Mask  9. Blooming Light - https://bloominglightvt.com  (Be sure to tell them Spa Hive Set you!) 10. Cuddle Down Pillows - https...
2024-12-2037 minSPA HIVE
SPA HIVETake this Holiday Season by the Bells!Julie’s TOP THREE Takeaways: The Importance of Shifting Mindset. Instead of viewing tasks as overwhelming "have-to-dos," reframe them as "get-to-dos." This mindset shift can help reduce stress and increase gratitude during busy times, especially in the holiday season. The Power of Mini Retreats - When feeling overwhelmed, take a "mini retreat" to recharge mentally and emotionally.  Revisiting Self-Care Practices - Consistently prioritize practices that bring mental clarity and balance, like meditation, gratitude, and outdoor walks. These are the first to lapse during busy times but are essential for managing stress and maintaining well-being. Comments, Que...
2024-12-1329 minSPA HIVE
SPA HIVEFrom Self-Care to Client Care: 6 Wellness Tools We Adore6 Wellness Tools from your Business Besties! Julie's FAVORITE - Savor Beauty 90 Day Planner !! DISCOUNT LINK High-Frequency Facial Device DARSONVAL Kitsch Heatless Curlers  OSEA Vegas Nerve Oil Infrared Sauna Sessions - Find your LOCAL provider. Support LOCAL!  FREE "Tool"- Brain Dumping: "A brain dump is a technique for clearing your mind by writing down everything that's on your mind, without judgment or criticism" Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savo...
2024-12-0632 minSPA HIVE
SPA HIVEFight-or-Flight to FlourishJulie's TOP THREE Takeways Prioritize Peace Over Panic: Living in constant fight-or-flight mode is harmful to your health and productivity. A balanced, intentional approach to life helps you thrive. Q4 is Your Power Play: The last three months of the year offer an incredible 90-day window to reset, refocus, and make impactful changes—whether in your business, personal goals, or mindset. Positive Self-Talk is Non-Negotiable: The way you speak to yourself directly influences the energy you put into the universe. Trade negative self-talk for words of encouragement and empowerment. Comments, Questions, or Podcast Ideas? Email ju...
2024-11-2926 minSPA HIVE
SPA HIVEDo this instead of ”Self Care”Julie and her Pals dive into a podcast that she took a bit of offense too. Find out why!  Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for fre...
2024-11-2236 minSPA HIVE
SPA HIVEWhy I believe in SpaIn this episode, Julie gets deep into why she does SPA. Her diagnosis of an autoimmune disease secured her belief in self-care, how it's not "woo woo," and how it very well could save your life. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profitable Spa Business   Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner;  i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey   Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https...
2024-11-1528 minSPA HIVE
SPA HIVESpilling the HoneyNot one, not two, but THREE spa experts and friends are coming to you today for this episode. Listen in as we talk who disliked who, man grooming and being a leader… OH MY! Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com   Spa Startup 101: How to Launch a Profitable Spa Business   Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner;  i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey   Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.c...
2024-11-0839 minSPA HIVE
SPA HIVEKeeping It Real: The 100th Episode MilestoneJulie’s TOP three Takeaways:  Progress Over Perfection: Julie emphasizes that moving forward, even when things aren’t perfect, is key. This mindset shift has helped her keep the podcast going and stay connected with her audience, despite the challenges. Progress beats perfection every time, and embracing this approach fuels both personal and professional growth. Soul ROI and Joy: Julie discusses how important it is to do what brings you joy and feeds your soul. If a project starts to feel draining, it’s time to reevaluate and find ways to realign it with your passion and purpose. This re...
2024-11-0131 minSPA HIVE
SPA HIVEWhen Vendors Don’t Click: Quick TipJulie’s QUICK TIP Takeaways  1. Spot the Stars—And Demand Better Recognize the vendor partners who truly support you. The ones who go out of their way, like Zoe who braved a two-hour drive to keep her promise, are the ones you need on your team. If you’re not getting that dedication, don’t settle—escalate it to someone who will make it happen. 2. Treat Business Like Personal Relationships Remember, this industry is all about personal connections. Your business relationships should be nurtured with the same care you’d give a friendship...
2024-10-2514 minSPA HIVE
SPA HIVEDon’t Hire Desperately! Quick Tips for Manager SuccessJulie’s QUICK TIP Takeaways  The Importance of an Onboarding Plan: When bringing on a new manager or leadership team member, having a structured onboarding plan is crucial. It sets the tone for their experience and ensures they feel supported and confident in their role, which can lead to long-term retention and success. Hiring Should Be Thoughtful, Not Desperate: Avoid hiring in desperation. Treat the hiring process like building a long-term partnership. Get to know the person through multiple interviews, and ensure they align with the company's culture and long-term goals. Com...
2024-10-1818 minSPA HIVE
SPA HIVEBehind the SpaHive Event CurtainsJulie’s TOP THREE Takeaways  Lean into the “good-enough”: Embracing the idea that "good enough" can sometimes be sufficient. This mindset shift can help alleviate pressure and allow space for growth, even if the concept feels uncomfortable for high achievers. The Power of Human Connection: A key theme is the critical role of personal connections in the spa industry.  Stay True to Yourself: As much as I enjoy hosting and connecting with others, I cannot stress enough the importance of not sacrificing personal well-being for the sake of the business. Staying true to oneself and finding a balance between...
2024-10-1134 minSPA HIVE
SPA HIVEHoliday Success Starts with a Plan: QUICK TIPJulie’s QUICK TIP Takeaways Tailor Your Holiday Offerings to Client Needs During the holidays, people crave relaxation, sanity, and convenience. Consider creating seasonal services that cater to these desires, like adding perks (e.g., gift wrapping) with spa services. A personalized holiday experience will boost both service and retail sales. Set Clear Goals for the Season Before you dive into holiday planning, define what success looks like for your spa. Do you want to generate extra revenue, increase brand awareness, or reward loyal customers? Knowing your goals will help you fo...
2024-10-0413 minSPA HIVE
SPA HIVEWhat I Learned from My 94-Year-Old FriendJulie’s Top Three Takeaways  Fill Your Soul Cup: Beyond just working hard, it's vital to make time for soul-enriching activities. Whether it's chatting with friends, spending time outdoors, or digging clams (yes, clams!), the things that light up your spirit are just as important as the grind. Community Connections Matter: Relationships bring happiness, reduce stress, and help you grow. Whether it's sharing pie recipes with a 94-year-old neighbor or simply checking in with friends, these connections fuel your well-being. Don’t underestimate the power of a good conversation or a meaningful connection! Balan...
2024-09-2727 minSPA HIVE
SPA HIVESmall Goals, Big Wins in Q4Julie’s TOP THREE Takeaways 1. Embrace Fall’s Energy as a Fresh Start Just like back-to-school season, fall brings a renewed sense of focus and productivity. Whether you’ve taken it easy during summer or been overwhelmed with work, this is the perfect time to shake it off and get back in the game. Fall is your opportunity to reset, refocus, and push toward your goals for the year’s end. 2. Fall into Q4 with a Clear and Measurable Goal Q4 isn’t the time for vague or massive goals. It's your last...
2024-09-2027 minSPA HIVE
SPA HIVEFrom awkward to rewarding: Attending EventsJulie's Quick Tip: Don't leave an event without meeting, connecting and exchanging with THREE people!  Podcast Challenge- Who will you connect with in the next three days that will make your SOUL happy? Snag your SpaHive Connecticut event Ticket NOW - Use Code SPONSOR25 for an extra savings!  Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP Shop now...
2024-09-1319 minSPA HIVE
SPA HIVEBeyond the Numbers: Why Your ’Why’ Matters MoreJulie’s TOP three takeaways:  The Power of the "Why": It's not just about setting big goals like hitting a million dollars in revenue—it's about understanding why you want to achieve them. Digging deep into your motivation can reveal the true driving force behind your goals, making them even more meaningful and attainable. Autopilot No More: Are you on autopilot in your business? Julie encourages entrepreneurs to break free from routine thinking and really question what they want and why. It’s all about being intentional with your goals and not just going through the mot...
2024-09-0624 minSPA HIVE
SPA HIVEDo ”Good” Business with Stan KapicaDiscover Skin Science Solutions with Stan Kapica!  Email: stan@skinsciencesolutions.com  Julie’s Top THREE Takeaways Be authentic: Figure out what your brand is, and what aligns with it and leave the rest.   Addressing Obstacles and Overcoming Fear: Address fears and obstacles that prevent progress, such as the belief that the business will fall apart without the owner. Balancing Work and Business Development: The main challenge discussed is finding a balance between working in the business (e.g., providing services, handling day-to-day tasks) and working on the business (e.g., s...
2024-08-3054 minSPA HIVE
SPA HIVEStaff Shakeups!Julies TOP THREE Takeaways  Embrace Staff Turnover as Part of the Journey: Losing team members, even the ones you thought would be with you for the long haul, is just part of the business. It’s tough, but it’s also a learning experience. We can’t take it personally—it’s just part of the journey for both you and them. Get Strategic with Hiring: Consider hiring part-time staff and allowing them to earn more hours as they prove themselves. This approach sets clear expectations and creates a partnership where both sides are committed to success...
2024-08-2332 minSPA HIVE
SPA HIVEKey Insights for Esthetician Excellence with Jennifer CrableJulie's Top Three Takeaways:  Continuing Education is Key: Estheticians need ongoing education to build confidence, stay updated on industry standards, and deliver better results to their clients. Non-Invasive Technology for Sensitive Skin: Devices like EpiStep offer a non-invasive, results-oriented alternative for estheticians, particularly beneficial for clients with sensitive skin. Knowledge is Power: The more knowledgeable estheticians are about products, ingredients, and skin biology, the more confident and successful they will be in their practice. Contact Jennifer Crable at info@epistep.com!    Comments, Questions, or Podcast Ide...
2024-08-1634 minSPA HIVE
SPA HIVEGet Out of the Spa and Into the StrategyJulie’s TOP THREE Takeaways: Mindset Matters: Morning Magic! 🌅 Is the morning routine dead? Not for everyone! It might sound old school, but setting aside time in the morning to meditate, practice gratitude, and visualize goals can set a positive tone for your entire day. It’s your daily dose of sunshine, even when the weather isn’t cooperating! Get Off the Hamster Wheel! 🐹 Ever feel like you're running in circles but not getting anywhere? Identify what you love to do, what you don’t love, and what you wish you could do more...
2024-08-0937 minSPA HIVE
SPA HIVEDive into the Hive: Why SpaHiveJulie’s TOP THREE Takeaways  The Magic of Spa Hive Events Spa Hive events are more than just gatherings; they’re a place where sparks fly and connections are made. At these events, you can step out of your comfort zone and engage with fellow spa owners and leaders to spark new ideas and push for growth. These events are meticulously planned yet open to spontaneous moments of brilliance, ensuring you get the most out of your experience. Why You Should Attend Attending a Spa Hive event is about finding your business bestie, someo...
2024-08-0221 minSPA HIVE
SPA HIVEPeople First: The Heartbeat of Business SuccessJulie’s TOP Three Takeaways  Surround Yourself with the Right People: The secret to success isn't just about individual effort but about the community and team you build around you. High-performing, resilient teams are crucial, and strong leadership in cultivating these teams is essential. Building a Strong Culture: A successful business thrives on a robust culture of appreciation, gratitude, and clear communication. Regular one-on-one meetings and a strong onboarding process are vital to maintaining this culture and ensuring everyone is aligned with the business's goals and values. Focus on People First: Prioritizing people—both...
2024-07-2631 minSPA HIVE
SPA HIVEOrganization for SuccessJulie’s Top Two Takaways  Organize your Space An organized workspace leads to an organized mind and business. Clear the clutter from your workspace, both at home and in your spa, to boost productivity and focus. Remember, an organized environment fosters success.  Organize your Goals Regularly review and adjust your goals. Look at your vision board, assess your progress, and ensure your objectives remain relevant. Break down your long-term goals into achievable weekly, monthly, and quarterly targets. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Star...
2024-07-1924 minSPA HIVE
SPA HIVERed Pens to Uncomfortable Conversations: Spa LeadershipJulie’s TOP Three Takeaways Communication is Key: Dive into how effective communication with clients, team members, and even yourself can be the magic wand to prevent complaints and foster harmony. Facing Challenges Head-On: Learn from real-life stories about navigating tricky situations, like dealing with team resistance or managing high-profile clients, and how open dialogue can turn things around. Leadership Lessons: Get insights into the transition from being a provider to a manager, including the bumps along the way and the importance of building trust and respect within your team. ...
2024-07-1231 minSPA HIVE
SPA HIVEWhen Motivation takes a VacationJulie’s TOP Three Takeaways  Practice Self-Forgiveness: Don't be hard on yourself for needing a break. Practice self-forgiveness and recognize that it's okay to not be productive all the time. Allow yourself the grace to rest and recharge. Develop a Re-Entry Strategy: When you're ready to get back to work, have a strategy in place to ease back into your routine. This might include setting small goals, engaging in physical activity to boost your energy, or starting with tasks that excite you. Embrace Your Need for Breaks: It's completely normal to have days when you lack motivation and don...
2024-06-2819 minSPA HIVE
SPA HIVEBoost Your Business: Unleashing the Power of PurposeJulie'sTOP THREE Takeaways:  The Power of Training: Attending training sessions, like the one with Cord Cohen from Zents, can remind us of the deeper reasons behind our work and the impact we have on our clients and team. Rediscovering Purpose: It's easy to get caught up in daily tasks, but taking a moment to reflect on the core purpose of your business can reignite your passion and clarity. Regular Reflection: Schedule regular check-ins with yourself and your team to revisit your business’s purpose. This practice keeps everyone aligned and focused on delivering exceptional experiences consistently.    
2024-06-2118 minSPA HIVE
SPA HIVEHammocks and Hustle: Navigating Summer with a SmileJulies TOP THREE Takeaways: Seasonal Work-Life Balance: It’s all about recognizing the different seasons in our lives and finding that sweet spot where productivity and relaxation meet. Summer is my time to enjoy the beauty of Maine, slow down a bit, and recharge with activities like hiking, kayaking, and just soaking in the sea coast vibes. Time Management: With a big new project on the horizon, I’m all about efficient time management. My Sunday ritual is non-negotiable, helping me plan the week ahead, stick to my routine, and make sure I’m hitting my goals. Healthy habits...
2024-06-1423 minSPA HIVE
SPA HIVEMid-Year Magic: Crush Your 2024 GoalsHow to perform a mid-year check-in with Julie Pankey Reflect on Personal and Professional Goals: Start by reflecting on personal and professional goals six months into the year. Look back at the goals set at the end of last year and the beginning of this year. Break Down Goals: Break down annual goals into 90-day increments. Further divide these increments into daily, weekly, and monthly goals. Evaluate Progress: Assess whether goals have been broken down and if there is progress towards them step by step. Identify if baby steps have been taken...
2024-06-0732 minSPA HIVE
SPA HIVEThe Wolf WithinJulie’s Top Three Takeaways Trust your intuition: Pay attention to the signs and messages you receive, whether through dreams, meditation, or other means, and trust your inner wisdom to guide you on your journey. Take up space: As a leader in the spa and wellness industry, it's important to assert yourself and share your expertise confidently, even in the face of criticism or doubts. Connect authentically: Building lasting relationships with your team, clients, and peers requires authenticity and openness. Be willing to show vulnerability and share your experiences to foster genuine connections. Comments, Questions, or...
2024-05-3128 minSPA HIVE
SPA HIVECommunicate like a BossJulie's BIG THREE takeaways:  Identify Your Communication Style: Understanding whether you are an over-communicator, under-communicator, passive-aggressive, or any other type helps in tailoring your approach to different situations and relationships, both personal and professional. Set Clear Expectations: Effective communication involves setting clear expectations from the beginning. This helps in avoiding misunderstandings and disappointments, especially in professional settings like a spa, where client satisfaction is crucial. Consistency is Key: Consistency in communication and actions builds trust and ensures everyone is on the same page. Whether it's how you handle treatments in a spa or how you communicate with your t...
2024-05-2428 minSPA HIVE
SPA HIVEWater Boarding Vs. Vichy ShowerJulie's TOP THREE Takeaways from this episode:  Communication is key, you can never over-communicate especially to a new guest.  Encourage feedback - nothing worse than not knowing where you can improve.  The need for continuous improvement - always keep your skills fresh and new, and encourage and require ongoing education for your staff. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP Shop...
2024-05-1728 minSPA HIVE
SPA HIVEShould we just let them quit?Julie's TOP THREE Takeaways from this episode:  Value and Appreciation: Employees want to feel valued and appreciated for their contributions. Expressing genuine appreciation and recognizing their efforts can go a long way in fostering loyalty and satisfaction. Consistency Matters: Upholding consistent standards, policies, and procedures demonstrates integrity and professionalism. It sets expectations and creates a fair work environment for everyone. Learning from Setbacks: Sometimes, despite our best efforts, we may still experience setbacks or losses. It's crucial to reflect on these experiences, learn from them, and adapt our strategies for better outcomes in t...
2024-05-1027 minSPA HIVE
SPA HIVEA Spa coaches Guide to Kindergarten WisdomIn this episode of Spa Hive, Julie Pankey takes us on a heartwarming journey through the eyes of a child, sharing invaluable lessons learned from her granddaughter and her experiences with substitute teaching. From the joy of living in the moment to the power of kindness and resilience, Julie reminds us that life's greatest lessons often come from the smallest sources. Tune in for a dose of inspiration and a fresh perspective on embracing life's ups and downs with childlike wonder and grace! Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com
2024-05-0326 minSPA HIVE
SPA HIVELessons from SpaHive BronxIn this episode, Julie Pankey your host explores the timeless debate: cat person or dog person? From amusing anecdotes about mice to heartfelt stories of canine companionship, Julie reflects on why she considers herself a devoted dog lover. Join Julie as she shares experiences with Bronx, a special rescue pup, and the valuable lessons he's taught her about patience, acceptance, and embracing life's adventures.  Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Pla...
2024-04-2619 minSPA HIVE
SPA HIVESpa Hive Events… Tales from the pastJoin Julie Pankey, your host, for a whirlwind journey through the unforgettable moments of SpaHive events past! From way too 'corporate-y' beginnings to jaw-dropping bar tabs and unexpected root canals, Julie fearlessly spills the tea on it all. Get ready to peel back the curtain on industry events like never before - this episode is an absolute must-listen! Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc...
2024-04-1927 minSPA HIVE
SPA HIVESpa Tales: from Water Cups to WisdomIn this week's episode of the SpaHive podcast, join me for a trip down memory lane as I recount a particularly memorable encounter with a demanding guest from my early days in the industry. From flinging water cups to kneeling apologies, it's a story filled with valuable lessons learned (and not learned!). Tune in to hear how I navigated the situation, stood my ground, and ultimately emerged with a newfound understanding of service versus servitude. Plus, stick around for some juicy insights on leadership and guest interactions that you won't want to miss! Comments, Questions...
2024-04-1222 minSPA HIVE
SPA HIVEZen to Zany: a day in the lifeJulie Panky takes listeners on a rollercoaster day filled with unexpected twists and turns, showcasing the reality behind the scenes of running a successful business. From forgotten meetings to missed appointments and spiraling stress, Julie shares her candid experiences and offers valuable insights into finding gratitude, regaining control, and navigating through challenging moments with resilience and empowerment.  Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05...
2024-04-0521 minSPA HIVE
SPA HIVENavigating Success, One Conversation at a TimeIn this episode of SpaHive, we dive into the essential secrets to personal and professional growth. Delving into the power of connections and networking, Julie Pankey your host, reflects on the pivotal moments that shaped her success and shares valuable insights gleaned from years in the industry. From cultivating meaningful relationships to embracing discomfort in pursuit of new experiences, join us as we explore the journey to finding contentment and fulfillment in both work and life. Tune in for actionable tips and heartfelt anecdotes that illuminate the path to greater growth and development. Comments, Questions...
2024-03-2930 minSPA HIVE
SPA HIVEUnleashing Your Inner Animal for Leadership SuccessJulie Pankey your SpaHive host is talking all about Spirit Animals, and how her spirit animal(s) shows up. From majestic lions to cunning wolves, we'll uncover the secrets of finding your inner guide and leading with intregity. Let's unlock the secrets of authentic leadership together.   Top Three Takeaways:   Embrace Your Inner Guide: Discovering your spirit animal(s) can offer profound insights into your leadership style and personal growth journey. Whether you resonate with the confidence of a lion or the strategic prowess of a wolf, embracing your inner guide empowers you to le...
2024-03-2228 minSPA HIVE
SPA HIVEQuick Wins: Mastering the Art of Retail MagicNeed to shake up your retail game? Selling some retail, but not enough. This episode is for you. Julie Pankey, your host highlights the significance of authenticity in product selection and training to ensure team members feel confident in recommending retail items to clients. Additionally, Julie discusses strategic tips such as; Authentic Product Selection: Choose retail products that resonate with your team and clients, ensuring authenticity and genuine enthusiasm for promoting them. Curate Your Retail Space: Keep your retail space engaging by frequently updating it with new, exciting products that appeal to the senses and encourage exploration. Embrace...
2024-03-1531 minSPA HIVE
SPA HIVERetail Rescue: Reviving Your Product SalesWe are just getting started. The next series of the SpaHive podcast will be all about retail. Julie will be digging deep and not holding back. Grab a pen and paper (or your notes app ;) ) and GET READY.  In this episode, Julie emphasizes three actionable strategies for spa owners to enhance their retail sales efforts.  Leverage Vendor Partnerships: Engage with vendors and take full advantage of the support and resources they offer. This includes attending vendor events, utilizing vendor-provided training, and collaborating with reps to drive sales. Motivate Spa Team: Implement incentives and rewards to keep th...
2024-03-0825 minSPA HIVE
SPA HIVEA lesson from the GrammysIt was the duo heard across the world! Tracy Chapman and Luke Combs performance at the Grammys reminded Julie it is always about the CONNECTION. Listen in as Julie relates this to your business, and offers tactical tips " you just need to make time for!"...  FREEBIE -> 20 Creative Ways to Grow Your Client List!  https://mailchi.mp/0c391ca1786e/moreclients Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favo...
2024-03-0126 minSPA HIVE
SPA HIVEJulie’s ConfessionsIn this episode your host, Julie, invites you to join a refreshingly candid discussion about her own strengths and weaknesses. Prompted by a frequently asked question - "Is there anything she's not good at?" - we delve into Julie's reflections. She shares her tendency to take things personally, often seeing it as both a strength and a weakness. Julie admits to struggling with boundaries, often overcommitting herself to clients and projects. Additionally, we hear Julie acknowledge her difficulty in executing detailed plans, preferring to focus on the big picture. She emphasizes the importance of understanding our strengths and weaknesses...
2024-02-1618 minSPA HIVE
SPA HIVEIt’s OKAY to date yourselfJoin our host Julie Pankey as she shares a recent conversation with one of the SpaHive VIP members. Julie dives into the details of planning a dream date with yourself, urging listeners to envision their future selves. From breakfast rituals to writing goals, discover how this simple yet profound exercise can bring your dreams to life, shaping a vision beyond the day-to-day grind. So, get ready to live your dream day today, and don't forget to drop Julie a line to share your exciting plans and experiences! Comments, Questions, or Podcast Ideas? Email julie@jmpankey...
2024-02-0919 minSPA HIVE
SPA HIVEFrom No to Not Right Now {Retail Sales}Join Julie Pankey as she spills the beans on the secret of turning a 'no' into a friendly "not right now," offering a fresh perspective on the world of selling. Julie shares a story from a recent SpaHive VIP mastermind session, where her members discussed exactly that. Retail sales are lacking? This is the podcast for you! Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l0...
2024-02-0215 minSPA HIVE
SPA HIVEWord of 2024Join Julie Pankey in this episode as she reveals why we've ditched New Year's resolutions for the empowering concept of the Word of the Year. From battling fears to embracing joy, she has navigated the years with impactful words. Now, 2024 is all about "wellness" — tune in to discover how this guiding word will shape my decisions and overall well-being. Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs...
2024-01-2614 minSPA HIVE
SPA HIVEGet 26 hours out of a 24 hour dayWelcome back to SpaHive with your host, Julie Pankey!  In this New Year episode, Julie dives into the challenges faced by entrepreneurs, particularly the constant struggle with time management.Discover how to gain 26 hours in a 24-hour day by implementing these practical strategies. Time/schedule management episodes to binge:  Crushing Overwhelm and Creating Time: https://spahive.simplecast.com/episodes/zen-zappers-crushing-overwhelm-crafting-time Stop being so busy: https://spahive.simplecast.com/episodes/stop-being-so-busy   Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.com/g...
2024-01-1936 minSPA HIVE
SPA HIVEElevate Your Revenue {A HOW TO}In this episode, we dive deep into the world of goal setting and achieving success, especially when it comes to financial objectives within YOUR business. I stress the importance of introspection—looking inside ourselves to set specific, measurable, and attainable goals. Using the example of reaching a daily revenue target of $1,000 per provider, I break down the approach. I discuss how breaking services into smaller, enhanced components can increase their value and help meet those financial goals.Lastly I give you the secret to selling and upgrading… and guess what IT’S FREE!  Could you use more busines...
2024-01-0531 minSPA HIVE
SPA HIVECharting Your 2024 Success JourneyIn this episode, I dive into the crucial process of reflecting on the year gone by to pave the way for a successful year ahead. As we approach the end of 2023, it's time to examine the past to propel ourselves forward. I emphasize the significance of goal setting, urging listeners to take charge of their destinies irrespective of their team size, and emphasizing that the process remains the same. Download and Access  our End of Year Reflection Questions.   Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: Ho...
2023-12-1545 minSPA HIVE
SPA HIVEUnleashing Team Power Through Goal SettingIn this jam-packed episode, we're diving deep into the magic of setting goals for your dream team. No scripts here, just pure insider tips from someone who's rocked the spa industry for over 30 years! Remember when we talked about knowing your numbers last time? Well, turns out, those digits unlock the power to decide when to grow your team, add more treatment rooms, or expand your space. But here's the kicker: it's not just about numbers; it's about setting goals that fire up your team! Let's get real—your crew needs goals like a spa ne...
2023-12-0121 minSPA HIVE
SPA HIVEDecoding Spa ExpansionThis episode dives into spa business operations, focusing on when to expand and add staff or treatment rooms. Julie stresses the importance of a solid business plan and regular financial evaluations. When spa productivity hits around 80%, it might be time to expand. Strategies include service enhancements and flexible staffing. Clear employee expectations, effective onboarding, and prioritizing retail sales and home care are emphasized. As always Julie offers support and coaching for spa owners just like you, focusing on the significance of informed decision-making and a strong community. FREE RESOURCE - Want your Business Plan Template email? Email...
2023-11-1739 minSPA HIVE
SPA HIVEA Lesson in TenacityTenacity could be Julie Pankey's middle name. She is determined, persistent, and resilient. Most times it's a strength, few times it's a weakness. In this episode, Julie talks about her BIGGEST secrets to success... Tenacity. Need a good kick in the pants. This is the episode for you!    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.com/groups/TheSpaHive/ SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey Looking to take the next step, join...
2023-11-1022 minSPA HIVE
SPA HIVEThe Spa Hive Chronicles - The What and WhyGet ready to embark on an exhilarating journey with Julie as she unveils the captivating history of SpaHive – from its remarkable beginnings to the moments when we hit the pause button, and the thrilling prospects that lie ahead. But that's not all; Julie walks you through the December Event in Vermont, offering a front-row, play-by-play account of what's in store. You'll not only discover her unwavering passion and purpose but also gain insights into what to expect, making this episode a must-listen for spa enthusiasts and event enthusiasts alike! SpaHive Vermont Event Link USE CODE : PO...
2023-11-0326 minSPA HIVE
SPA HIVE”Beauty School” and BeyondIn this episode, I take you on a journey through my personal experiences and reflections on the concept of success. I'll delve into what success means to me compared to society's traditional views, highlighting the idea that success can vary greatly from person to person. Ultimately, we'll explore the liberating notion that it's perfectly fine not to conform to a single, universal measure of success, as we all have our unique paths to fulfillment and contentment. In this episode I will ask you to answer;  What's your secret to your success? How are you living your j...
2023-10-2727 minSPA HIVE
SPA HIVEAccountability vs ResponsibilityHaving successfully assembled our exceptional team and completed our hiring process, our journey is far from over. In today's episode, we delve into the crucial distinction between delegating accountability and responsibility. We explore what it truly means to be a leader for your team, emphasizing the importance of ongoing coaching and guidance, all with the ultimate goal of fostering their success. Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.com/groups/TheSpaHive/   SPAHIVE BY JMPANKEY INSTAGRAM: htt...
2023-10-2024 minSPA HIVE
SPA HIVEThe Power of 3 QuestionsIn this podcast, Julie Pankey brings her unique, unscripted approach to the exciting world of interviewing and hiring.  Julie believes in the power of genuine conversations during interviews, making them more like friendly chats. So, let's dive into her top three favorite interview questions: "What sparked your interest in our spa?" - This question is all about discovering how much an applicant knows about your business and what truly excites them about the position. "What makes you the perfect fit for this role?" - Julie wants to understand what makes the candidate stand out. What's their s...
2023-10-1311 minSPA HIVE
SPA HIVECracking the Hiring CodeDon't make another hiring MISTAKE! In this episode you will learn about:  1. The 80/20 Rule.  2. Julie's hiring system - with step-by-step processes to minimize your hiring mistakes. 3. The "waiting" hack to live by.  4. How to use your company culture to hire GREAT. Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.com/groups/TheSpaHive/ SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey Looking to take the next step, join the S...
2023-10-0628 minSPA HIVE
SPA HIVEdelegate like a bossIn this episode, we dive deep into the art of delegation and why it's a crucial skill for anyone looking to achieve their goals efficiently and effectively. We explore the importance of setting up a team that can support you, whether they're in-person or remote, and how delegation can lead to personal and professional growth. Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.com/groups/TheSpaHive/ SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey Looking to...
2023-09-2921 minSPA HIVE
SPA HIVEZen Zappers: Crushing Overwhelm, Crafting TimeIn this episode, we'll dive deep into the art of time management and reveal how you can choreograph your time like a pro. It's not just about professional work; we'll also show you how to apply these principles to your personal life. Here's your homework for this week: First things first, take a moment to review your calendar. Make sure everything is in order and up to date. Then, grab your trusty notebook, and get ready for a brain dump session. Write down everything you have to do in the upcoming week, both on the work...
2023-09-2217 minSPA HIVE
SPA HIVEStop being so busy!What keeps you so busy? Are your priorities in line with your daily to-do list?  Here are two things I KNOW:  Face #1 - Overtired, undernourished humans... don't do the best work  Fact #2 - You do not have to answer a text or email as soon as it comes in!  Need a daily planner template? Download my go-to resource my priority chart here!   Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.com/group...
2023-09-1529 minSPA HIVE
SPA HIVEOne on Ones Is it a B*itch session or is it a necessity? I am here to take out the guesswork of one-on-ones. When you should conduct them?   Pro Tips to make them successful. How to troubleshoot them. Need a FREE one-on-one template? Email me at julie@jmpankey.com and I am happy to share it with you!     Could you use more business resources from me and my trusted SpaHive Community? Join us for free at   https://www.facebook.com/groups/TheSpaHive/ SPAHIVE BY JMPANKEY INSTAGRAM: https://www.i...
2023-08-0420 minSPA HIVE
SPA HIVEAll The Buzz with Mindful Luxury - What Keeps a Spa Vendor Up At Night? With Kayla ChildressIn this weeks All The Buzz, Julie sits down with long time friend and spa industry veteran Kayla Childress. In The SpaHive our discussions usually revolve around spa operations and inspirations. In this episode, we dive into the world of spa vendor partners and the things that have them up at night in a pandemic world. The conversation dives into the struggles of our vendor partners right now, how they are struggling to support spas in new ways and what the future looks like for our wellness and spa industry. Such a fun and inspiring conversation with Kayla.
2021-05-3129 minSPA HIVE
SPA HIVEDon’t Just Survive But Thrive with Julie PankeyEver wonder what it is like being a Spa Consultant? Is it all glamour? definitely not! But boy is it fun. Today, I talk to you in my car and from my heart. I want you to know that as a consultant, the 7-figure spa consultant, I am in the grind just like you...As a mentor and consultant, I work with clients side by side and just recently signed an agreement to do a grand re-opening of a spa in an undisclosed New England city. We are also launching the SpaHive VIP content vault with invaluable...
2021-05-1022 minSPA HIVE
SPA HIVEQuick Win Friday Spa Business Marketing Series - Tip 3In this Quick Win Friday we will be wrapping up our series of Spa Business Marketing Tips. Spa Marketing is our number one asked question so we have dedicated a tips series just to this topic. the most important tip I can share about Spa Business marketing is to stay consistent. Consistency, in my opinion, is the number one key to success. Just to show you that I am in the same boat as you most days, I recording this episode in my car. It would have been easy to say that I just can't do it and postpone...
2021-05-0717 minSPA HIVE
SPA HIVEA Sneak Peek - SpaHive VIPIn todays episode Julie shares a sneak peek into a SpaHive VIP Mastermind call. This is an edited quick look into the kind of conversations we have in the SpaHive VIP with two of our board members that are true experts in the industry. In this Power Hour turned Power 90 we took a deep dive into compensation. Our VIP's discuss why the right compensation model is critical, the other pieces of the puzzle to creating engaged teams and how to make changes when necessary. The SpaHive VIP, is THE ONLY elite private online community for...
2021-04-2627 minSPA HIVE
SPA HIVEQuick Win Friday Spa Business Marketing Series - Tip 1In this Quick Win Friday we will be starting a series of Spa Business Marketing Tips. Spa Marketing is our number one asked question so we have dedicated a tips series just to this topic. We will start today by thinking about what social media platforms you want to commit to posting and engaging on consistently, remember consistency is the key to making successful changes. I also share with you Spa Social Media Influencers you should follow, exceptional Spa Business examples that are making an impact and below is a link to our Social Media Planning Calendar. ...
2021-04-2320 minSPA HIVE
SPA HIVEMeet the Executive Puppet Master Behind the SpaHive BrandIn today's episode, Julie chats with right-hand woman MaryAnn Sessine. MaryAnn will dish some secrets you might not know about Julie, and even peppers in some admin time-saving HACKS! Take a peek at what makes SpaHive and JMPankey Partners' brand work. MaryAnn Bio: MaryAnn Sessine currently serves as "virtual administrator" for JMPankey Partners, however, her title is more lovingly referred to as "Executive Puppet Master". After 10 years of spa and hospitality operations experience (properties spanning from resorts nestled on the NewEngland Seacoast to Beauty Bars in the Hills of Pittsburgh, PA), MaryAnn decided to pivot her...
2021-04-1934 minSPA HIVE
SPA HIVEQuick Win Friday - Two Free Managers Tools that Can Transform Your BusinessIn our Friday Quick Win Tips and Tricks Series Julie will share the best tips and tricks from her 28+ years in the spa, hospitality and wellness industry. Not to mention, she keeps learning every day and so should you! These Quick Wins are designed to be short bursts of impactful, inspirational and sometimes thought provoking information with real takeaways you can easily integrate into your life and business. This Weeks Quick Win - I am going to share with you two free tools that can help you transform your business. The Daily Stand Up and...
2021-04-1611 minSPA HIVE
SPA HIVEQuick Win Friday - Do It Yourself PR TipsIn our Friday Quick Win Tips and Tricks Series Julie will share the best tips and tricks from her 28+ years in the spa, hospitality and wellness industry. Not to mention, she keeps learning every day and so should you! These Quick Wins are designed to be short bursts of impactful, inspirational and sometimes thought provoking information with real takeaways you can easily integrate into your life and business. In this weeks Quick Win let's chat about a few PR tricks you can do yourself to boost your businesses exposure. SPAHIVE FB COMMUNITY: ...
2021-04-0913 minSPA HIVE
SPA HIVEIn Person Events, Are We Really Ready?In todays episode Julie chats with Diane Waltersdorf, conference director for the International Esthetics, Cosmetics and Spa Conference. We talk about the return to in person events for the spa industry, precautions they are planning to take and education trends for their Las Vegas and NYC events this summer. More about Diane: Diane Waltersdorf has been programming education for the International Esthetics, Cosmetics and Spa Conferences since 2006. IECSC is organized by Questex, the leading information and events company focused on the experience economy. Prior to joining Questex, Diane’s event management experience spanned decades ac...
2021-04-0528 minSPA HIVE
SPA HIVEQuick Win Friday Series - Top 4 Most Common Mistakes Spa Owners MakeIn our Friday Quick Win Tips and Tricks Series Julie will share the best tips and tricks from her 28+ years in the spa, hospitality and wellness industry. Not to mention, she keeps learning every day and so should you! These Quick Wins are designed to be short bursts of impactful, inspirational and sometimes thought provoking information with real takeaways you can easily integrate into your life and business. In this weeks Quick Win let's chat about the Top 4 Most Common Mistakes I see spa owners make and how to avoid them. SPAHIVE FB...
2021-04-0213 minSPA HIVE
SPA HIVEAll the Buzz - Beauty, Business, Besties and NO BS with Chris DrummondChristopher Drummond returns for our first All the Buzz show.  The All the Buzz will be a monthly show that Chris and I do together so listen in and enjoy.  By the way we will discuss a variety of topics on each of our All the Buzz segments and we would love to answer any of your questions that you might have so reach out to Chris or I to make sure we answer anything that you need.  Celebrity make-up artist and Microblading and micro-pigmentation expert with over 24 years of industry experience. Julie and Chris met at an...
2021-03-2240 minSPA HIVE
SPA HIVEAll the Buzz - Beauty, Business, Besties and NO BS - Meet ChrisMeet Christopher. Celebrity make-up artist and Microblading and micro-pigmentation expert with over 24 years of industry experience. Julie and Chris met at an industry event so long ago it is hard to remember exactly the year...the true memory is that these two closet introverts have been besties through the highs and lows of their professional and personal lives. In their regular monthly episodes, All the Buzz - Beauty, Business, Besties and NO BS Julie and Chris promise to educate you, pull back the curtain to our industry and entertain you with their quirky banter. SPAHIVE FB...
2021-03-1917 minSPA HIVE
SPA HIVEWe Are Not One Dimensional - Neither is Our SuccessIt is easy to feel unfulfilled even when everything seems to be going your way and you should feel satisfied, successful and accomplished. Julie will share how and when she learned how to live in joy and gratitude during the process. It is about the journey, not just the destination. SPAHIVE FB COMMUNITY: https://www.facebook.com/groups/TheSpaHive/ SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business
2021-03-1908 minSPA HIVE
SPA HIVETRAILER - WELCOME TO OUR HIVEIn the Spahive we are dishing up killer industry buzz, tactical business insight and grassroots inspiration. If you are looking for the "quick fix" to grow your spa, hospitality or wellness business this is NOT the show for you.  Will you get tips and tools to explode your life and business?  Yes, you will. But life is messy and hard. We have to show up everyday and bee disciplined, bee authentic, bee honest, bee vulnerable, bee open and bee ready for all the abundance the universe has in store for us.  The SpaHive hosted by industry expert and...
2021-03-1109 min