Shows
Industrial InsightsRevolutionizing Logistics Through APIs with Hillary DrakeIn this episode of the Industrial Insights podcast, Justin Smith interviews Hillary Drake from Liminal Network about the modernization of logistics through APIs and self-service solutions. They discuss the challenges faced by B2B companies in managing customer expectations, the importance of customer journey mapping, and how integrating technology can enhance the customer experience. Hillary shares insights on the role of data security, the entrepreneurial journey, and future innovations in the logistics industry. Key Takeaways The logistics industry is evolving with the integration of APIs. Self-service solutions are crucial for improving customer experience in B...
2025-10-2244 min