Shows
The Internal Comms PodcastEpisode 121 – The story behind Bupa's elephantIn this episode of The Internal Comms Podcast, Katie Macaulay is joined by Jo Hudson, Group Director of Internal Communication at Bupa.
Jo has spent the past 16 years at Bupa, one of the world’s largest healthcare organisations. She’s worked across internal and external comms, PR, media relations, brand and engagement. Now, she’s leading IC in a complex, global business, with 100,000 colleagues speaking multiple languages.
So how do you keep people connected, aligned and inspired?
Jo shares what she’s learned about building trust, creating clarity and cutting through the noise to give people space to connect. She talks ab...2025-06-2549 min
The Internal Comms PodcastEpisode 120 – Walk the line – how to stay in syncIn this episode of The Internal Comms Podcast, host Katie Macaulay sits down with alignment strategist and leadership coach Zora Artis to explore a crucial question: how can internal comms teams unite people around what matters most?
It’s no easy task, but Zora brings three decades of in-the-trenches experience. As CEO of Artis Advisory, co-founder of the Alignment People and a partner at Mirror Mirror Alignment, her work focuses on getting leaders and teams unstuck and helping organisations untangle competing priorities, find common ground and move forward with confidence.
As Zora’s research shows, only 13% of organisations achieve real alig...2025-06-111h 05
The Internal Comms PodcastEpisode 117 – From humanising a prime minister to empowering the quietest voicesWhat does it take to make one of the most scrutinised leaders in the world feel relatable? And how do we build internal comms that truly include everyone — especially the quieter voices?
In this episode, Katie Macaulay is joined by personal brand expert, storytelling strategist and award-winning filmmaker Richard Etienne. Richard shares the remarkable story of being summoned to 10 Downing Street and handed a single-line brief: make the Prime Minister more personable. As Theresa May’s official videographer, he used empathy, authenticity and storytelling to reveal the human behind the headlines.
But this episode goes beyond politics.
Richard explores how to b...2025-05-1252 min
The Internal Comms PodcastEpisode 115 – Curiosity, creativity & the imposter mythInspiration is everywhere when you stay curious. That’s the thread running through this episode of The Internal Comms Podcast, where Katie Macaulay welcomes communication, creativity and leadership consultant Beth Collier. The author of the brilliant Substack newsletter Curious Minds, Beth takes Katie on a journey from her early days working in Hollywood to her role today as a respected comms pro.
Digging into the origin stories of some of life’s everyday items has helped keep Beth curious across the years, and the tales can be astounding. Did you know, for example, that duct tape was invented to save live...2025-03-261h 05
The Internal Comms PodcastEpisode 114 – The credibility code: Become the leader your team deservesWhat does it mean to be a credible leader? And just how important is that credibility to your team? In this episode of The Internal Comms Podcast, host Katie Macaulay welcomes back leadership and internal communication expert Jenni Field to unpack all this and more.
Jenni is the author of Nobody Believes You: Become a Leader People Will Follow, and former president of the Chartered Institute of Public Relations. She is also the host of the Redefining Communications podcast and an international leadership coach. She’s recognised as a leading influencer in the way leaders and organisations communicate with their te...2025-03-1252 min
The Internal Comms PodcastEpisode 113 – Soft skill? Think again: The hard truth about storytellingIn this episode of The Internal Comms Podcast, host Katie Macaulay welcomes Jeremy Connell-Waite, Global Communications Designer for IBM, an acclaimed speechwriter and storyteller, and a performance coach for senior executives.
In this fascinating conversation, which will challenge everything you thought you knew about storytelling, Jeremy guides Katie through the concept of storytelling design – the process of drawing speeches and stories, not writing them. It’s an approach that seeks to connect on every level from the get-go.
Jeremy dives into what storytelling really is, what sets the true greats apart and how internal comms pros can change the world in 1...2025-02-261h 05
The Internal Comms PodcastEpisode 112 – From intent to impact: take charge of your careerWe’re back for season 13 of The Internal Comms Podcast and to kick things off, host Katie Macaulay is joined by Eduvie Martin. Eduvie is Group Communications and Engagement Manager at British American Tobacco, President of the IABC’s UK and Ireland Chapter and Executive Director of Marketing and Communications at Comic Republic – a creative media company changing the narrative on African storytelling.
In this insightful episode, Eduvie opens up about her route into communications and the challenges of communicating in the tobacco industry. She discusses her roles with the IABC and Comic Republic and how each experience builds on her ex...2025-02-2052 min
The Internal Comms PodcastEpisode 112 – From intent to impact: take charge of your careerWe’re back for season 13 of The Internal Comms Podcast and to kick things off, host Katie Macaulay is joined by Eduvie Martin. Eduvie is Group Communications and Engagement Manager at British American Tobacco, President of the IABC’s UK and Ireland Chapter and Executive Director of Marketing and Communications at Comic Republic – a creative media company changing the narrative on African storytelling.
In this insightful episode, Eduvie opens up about her route into communications and the challenges of communicating in the tobacco industry. She discusses her roles with the IABC and Comic Republic and how each experience builds on her ex...2025-02-1253 min
Home Edify Podcast6 | Little House Learning Co: The Future of Education with Katie KleinIn episode 6 of Home Edify, Kristin Malphrus and Katie Klein discuss the journey of homeschooling, exploring methodologies, daily routines, and the importance of character development. They delve into the challenges of managing homeschooling alongside health issues, the role of fathers, and the significance of community. Katie shares insights on creating a curriculum through her company, Little House Learning Company, and emphasizes the value of lifelong learning for both children and parents. The conversation also touches on dealing with criticism, preparing for higher education, and the future of homeschooling in society.Recommended Literature:...2025-02-1154 min
The Internal Comms PodcastSeason 12 – 2024 Christmas Special: nine gifts from the archiveIn this episode, we mark a big milestone with a gift-wrapped edition of the Internal Comms Podcast.
It’s six years since the show launched and, in this Christmas special, host Katie Macaulay shares some of her favourite moments.
From Professor William Kahn’s take on the meaning of engagement, to Seth Godin on creating the right conditions for people to change their attitude, via the Chief Corporate Affairs Officer at Pfizer, Sally Susman, on transforming “the reputation of the company alongside the development of the COVID vaccine”, you'll discover some great insight into the ever-changing world of IC from some of...2024-12-1849 min
The Internal Comms PodcastEpisode 111 – A creative leader's blueprint for brillianceThis week on The Internal Comms Podcast, host Katie Macaulay is joined by a very special guest – AB's creative director, Joel O’Connor. Joel has been with AB for well over a decade, and has seen our agency and the wider internal comms space change beyond recognition.
In this rare look behind the curtains of a communications agency, the episode explores Joel’s creative process, his ideal brief, his hopes for internal comms and a look back at life growing up as a young creative in Liverpool in the ‘80s.
Tune in to unpick how to keep bringing creativity to internal...2024-12-0449 min
The Internal Comms PodcastEpisode 110 – Navigating the shifting digital landscapeThis week on The Internal Comms Podcast, host Katie Macaulay is joined by co-founder of Local Wisdom, tech expert and comms leader Pinaki Kathiari. With his rare passion for both the sciences and the arts, Pinaki has built a company that advises organisations large and small on how to launch and scale their comms platforms.
Internal comms technology has often been late to the party. But as Pinaki shares with Katie, we’re in a very exciting, pivotal time for comms tech. In this episode, they discuss the questions we should be asking of IT leaders, how technology has evolved in...2024-11-2051 min
The Internal Comms PodcastEpisode 109 – The business of belonging: A new approach to DEIWe all deserve the opportunity to thrive at work. We deserve equal opportunity. We deserve to feel valued and included. That’s what diversity, equity and inclusion (DEI) is all about and as polarising as it may have become, it’s here to stay.
In this episode of The Internal Comms Podcast, DEI educator, author and comms leader Kim Clark joins Katie Macaulay to discuss how internal communicators and business leaders can play their part in creating more equitable, fair businesses. Her book, The Conscious Communicator: The Fine Art of Not Saying Stupid Shit, offers a refreshing view of DEI in t...2024-11-061h 21
The Internal Comms PodcastEpisode 108 – Seth Godin rewrites the rules of internal communicationIn this episode, Katie Macaulay is joined by author and influential blogger, Seth Godin.
Seth was top of Katie’s guest wish list when The Internal Comms Podcast launched five years ago. As the author of 22 international bestsellers and as one the world’s most respected marketers, Seth has changed the way millions of people think about marketing, creativity and work. Now we lift the lid on Seth’s approach to internal communication.
This is a wide-ranging, fascinating conversation. Katie and Seth discuss the importance of understanding organisations and communications at a systemic level. They explore how much agency we really...2024-10-2349 min
The Internal Comms PodcastEpisode 107 – Beyond words: A blueprint for more impactful, immersive ICIn this episode of The Internal Comms Podcast, host Katie Macaulay welcomes international internal comms consultant and strategist Monique Zytnik to the hot seat. Monique is the author of Internal Communication in the Age of Artificial Intelligence. She has two decades of experience shaping strategies and crafting personalised, more meaningful communication experiences.
In this wide-ranging conversation, Katie and Monique talk modern-day communication strategies, and where they fall short. We discover how Monique’s early career in physiotherapy shaped her into the communicator she is today and how it has helped her tap into the hearts and minds of colleagues across th...2024-10-091h 12
The Internal Comms PodcastEpisode 106 – School of thought: Inside Matt Tidwell’s comms curriculumIn this episode of The Internal Comms Podcast, host Katie Macaulay welcomes Matt Tidwell to the hot seat. Matt is a consultant, communicator and educator, and has led comms agencies, built brands, advised CEOs and nurtured the next comms greats at the William Allen White School of Journalism and Mass Communications at the University of Kansas. As you can imagine, he has a wealth of fantastic life experience to share.
We begin this episode by unpacking the influence Matt’s mother had on his route into comms. Matt shares the importance of empathy, curiosity and strategic thinking in internal comms an...2024-09-251h 01
The Internal Comms PodcastEpisode 105 – Reaching the peak of success: IC at Iron MountainWe’re back for Season 12 of The Internal Comms Podcast, and in this first episode, host Katie Macaulay is joined by Senior Director of Corporate Communication at Iron Mountain, Neil Jenkins. Neil has led internal comms at British Telecom, Coca Cola, Vodafone and Siemens, and has more than a few tales to tell when it comes to engaging that hard-to-reach, disparate audience.
This episode goes ‘under the Mountain’ to discover how Neil engages 26,000 colleagues – or ‘Mountaineers’, as they are called – across 60 countries. Katie and Neil discuss the challenges of building an internal comms function from the ground up, dealing with restructuring...2024-09-1144 min
The Internal Comms PodcastEpisode 104 – Communications excellence in times of rapid changeMcKinsey & Company is one of the world’s most renowned strategic management consultancies. With a mission of striving for “change that changes everything”, its global team of change and strategy consultants has delivered some of the most complex and challenging change programmes in the world. Join Katie Macaulay as she goes under the hood and find out what makes IC tick at McKinsey.
This episode’s guests – Andi Almond, Eric Sherman and David Honigmann – are part of the firm’s dedicated communications practice. The trio have cross-generational knowledge and experience, each bringing their unique yet complimentary approaches to the many challenges fac...2024-07-3139 min
The Internal Comms PodcastEpisode 99 – The communicator’s communicatorIn this episode of The Internal Comms Podcast, host Katie Macaulay is joined by Linda Zebian. The very first Director of Communications at PR management platform Muck Rack, Linda spent a decade in various comms roles at The New York Times during its transformation from print ad-supported newspaper to the most successful digital subscription business in the world.
Linda has put her unique experience of communicating with journalists into action at Muck Rack, a remote working company with colleagues across the world. As you’ll hear, there are plenty of lessons from the newsroom that help inform her approach to co...2024-05-1553 min
The Internal Comms PodcastExclusive reveal: Katie’s IC masterclassJoin us for a special episode of The Internal Comms Podcast as host Katie Macaulay announces the imminent launch of her unique on-demand masterclass.
With more than three decades at the forefront of internal comms, including leading the world’s first internal comms agency, AB, Katie has developed a masterclass programme that promises to elevate the capabilities and boost the impact of in-house internal comms professionals.
Katie explains how she dedicated a year to designing a self-paced learning journey for internal comms folk seeking to accelerate their career growth.
She gives an overview of the programme, diving into each of th...2024-05-0108 min
The Internal Comms PodcastEpisode 98 – How to build a powerful personal brandThis week on The Internal Comms Podcast, host Katie Macaulay is joined by serial entrepreneur, author, keynote speaker and business mentor Chris Ducker. Chris is a renowned expert in building powerful personal brands – taking solo entrepreneurs and leaders to new levels of success and transforming them into the go-to leaders in their respective industries.
Chris and Katie cover a lot of ground in this conversation. Chris has a fascinating take into the importance of what people say when you’re not in the room, and how you can use your own USP to become a successful ‘you-preneur’. As someone who has walk...2024-04-1752 min
Dive Into The Full Audiobook Everyone Is Talking About — So Game-Changing!The News Quiz 2006 – 2007: Sandi Toksvig Takes the Helm!: Series 60, 61, 62 and 63 of the topical BBC Radio 4 comedy panel show by The News QuizPlease visithttps://thebookvoice.com/podcasts/1/audiobook/743440to listen full audiobooks.
Title: The News Quiz 2006 – 2007: Sandi Toksvig Takes the Helm!: Series 60, 61, 62 and 63 of the topical BBC Radio 4 comedy panel show
Author: The News Quiz
Narrator: Alan Coren, Sandi Toksvig, Various
Format: Unabridged Audiobook
Length: 15 hours 21 minutes
Release date: April 4, 2024
Genres: Comedy, Satire & Parody
Publisher's Summary:
Sandi Toksvig’s first four series as host of the popular satirical comedy show Taking over the News Quiz chair from Simon Hoggart, comedian and broadcaster Sandi Toksvig steps up to the plate to lead the intrepid panellists in a round-up of the biggest (and smallest) news...2024-04-043h 21
The Internal Comms PodcastEpisode 97 – Leaving the ladder down: helping IC pros step upIn this episode of The Internal Comms Podcast, host Katie Macaulay welcomes back the show’s first-ever guest, Rachel Miller.
Rachel is an internationally recognised internal comms legend, with more than two decades of educating, advising and commenting on the profession under her brand All Things IC. Alongside her podcasting, blogging and consulting work, she is the author of Internal Communication Strategy, a book dedicated to helping internal communicators “get it right”.
Katie and Rachel discuss many elements of IC during this wide-ranging conversation. They delve into change communication, and the mistakes to avoid. Rachel shares some invaluable advice for crafti...2024-04-031h 25
The Internal Comms PodcastEpisode 96 – Inclusion in action: Kindness is the keystoneThis week on The Internal Comms Podcast, host Katie Macaulay is joined by Global Belonging, Equity and Impact Consultant, and self-styled ‘human-centric technologist’, Bob Watanabe.
Bob has been working in HR technology for over two decades and is a fierce believer in always doing something to make someone’s life better. His human-centred approach brings new light to business challenges, workplace culture and colleague connection.
Always the optimist, Bob guides Katie through his formative experiences as an Asian-American person who has often been, to quote Bob, “the only one in a room.” He shares insightful anecdotes from leaders who have shaped him...2024-03-201h 07
The Internal Comms PodcastEpisode 95 – Mastering your approach to strategic communicationThis week on The Internal Comms Podcast, host Katie Macaulay is joined by award-winning marketing and communications expert Danielle Bond.
Recently retired from corporate life, Danielle has held the CMO role at many leading professional services firms throughout her career. Most recently, she led the brand, corporate comms and marketing function for consulting engineering firm Aurecon, where she led on comms for 14 years. Katie met Danielle when the latter was serving on the board of the International Association of Business Communicators (IABC).
This episode is a must-listen for any marketers and comms folk looking to strengthen their strategic flair. Danielle...2024-03-061h 01
The Internal Comms PodcastEpisode 94 – The stories that shape usIn this episode of The Internal Comms Podcast, host Katie Macaulay is joined by leadership communications coach and co-founder of Engage Kenya, Agatha Juma.
Agatha credits an embarrassing experience as a speaker at a conference for igniting her interest in comms and public speaking. That grew into what Agatha calls a deep passion for developing leadership capabilities. But it’s not just corporates and executives that Agatha helps to tell their stories.
Today, Agatha’s work at Engage Kenya brings together people from all walks of life to share their stories. Entering its eighth year, Engage brings “fascinating thinkers and doers”...2024-02-211h 00
The Internal Comms PodcastEpisode 93 – The sound of success: Why it pays to listen to employeesWe’re back for Season 11 of The Internal Comms Podcast! And kicking us off with a very special episode, this week host Katie Macaulay is joined by not one, not two, but three guests.
Kevin Ruck, Mike Pounsford and Howard Krais are the three authors of a brand-new book called Leading the Listening Organisation: Creating Organisations that Flourish. They are all internal communications aficionados, and with this book they have dialled in on one of the most important attributes of any skilled communicator: the art of listening.
It is often said that the best communicators, and certainly the best conversationalists, ar...2024-02-071h 15
The Internal Comms PodcastMoment 63 – Are you listening? The power of questions in leadership: Mike Roe“I realised I was probably a pretty crap listener,” Mike Roe tells Katie Macaulay in this Moment from The Internal Comms Podcast.
We often go to leaders and start by asking them something entirely different to what we are really there to ask. It’s down to leaders, says Mike, to ask the right questions and really listen to the responses.
So, Mike took a leadership course that equipped him with invaluable skills to really connect with his colleagues. “Learning to ask powerful questions, being curious enough to ask those questions of others and yourself and being confident enough to shut up...2024-01-2406 minThe Internal Comms PodcastMoment 57 – Language matters: Building two-way engagement at IKEAAt IKEA, choosing the right words when communicating with the workforce is everything.
Guy Britt, IKEA’s Global Head of Co-worker Comms, tells Katie Macaulay the use of ‘co-worker comms’ instead of internal or employee comms is very deliberate. “It’s based on the fact that those we’re communicating to are people,” he says.
The team at IKEA want to activate their colleagues; inspire them, and create a two-way dialogue. The language they use matters. The tone, and respect they have for their colleagues is what really engages them.
Communicating in this human way to a large, global workforce like IKEA has...2024-01-1710 min
School to Homeschool28. Interview with Katie Jensen: Copy Editor & English TeacherJoin us for a vibrant conversation with Katie Jensen, an inspiring force in homeschooling circles and a Charlotte Mason enthusiast. A former high school teacher, Katie has transitioned seamlessly into homeschooling, bringing with her a wealth of knowledge and experience. We delve into her journey from formal education to homeschooling, her insights from being a military family, and her passion for the Charlotte Mason educational approach. With Katie's insider tips on teaching writing to kids, you're going to want to have your notebook ready! Fascinated by the Charlotte Mason methodology? We discuss the philosophy's distinct emphasis on...2024-01-0144 min
The IABC EMENA PodcastA conversation with Katie MacaulayJoin us for a discussion with IABC International Executive Board member Katie Macaulay. Katie is a leading voice in communications. She is managing director of AB, the world’s first specialist employee communication agency, founded in 1964,
and host of The Internal Comms Podcast. Katie sits on the Board of the International Association of Business Communicators and is a guest lecturer at Cranfield Management School. Katie was named ‘Change Maker’ by the Institute of Internal Communication. In all, her career in corporate, employee and change communications spans more than three decades.\
Don't forget to sign up or renew your IABC membership!
Thank...2023-12-2151 min
The Internal Comms PodcastEpisode 91 – How to build a one-person IC powerhouseEver feel like, as an internal communicator, you’re fighting an uphill battle all by yourself? This week’s guest on The Internal Comms Podcast has exactly what you need.
Host Katie Macaulay welcomes internal communications strategist, author, and certified communication management pro, Emily Hecker.
With over a decade of experience under her belt, Emily has been a one-person team at a string of organisations and has just written a new book, Me, myself and IC: Building internal communication as a team of one. She’s made the case for the importance of internal communications to CEOs and frontliners alike, elevat...2023-11-221h 05
The Internal Comms PodcastEpisode 90 – A shared vision: ED&I and IC in actionThis week on The Internal Comms Podcast, host Katie Macaulay is joined by Sim Sian, Head of Equality, Diversity and Inclusion at Mitie, and Yvonne O’Hara, formerly Mitie’s Group Head of Internal Communication and Engagement.
Equality, diversity and inclusion, or ED&I, is fast climbing the corporate agenda. Creating an equitable environment that celebrates diversity and includes everyone is no longer a nice to have – it's a business and social imperative with tangible impact on workplace success.
Internal communicators are in a unique position when it comes to ED&I and we can play a vital role in pushin...2023-11-081h 03
The Internal Comms PodcastEpisode 89 – Netflix-style IC: Snackable, on-demand and authenticIn this episode of the Internal Comms Podcast, host Katie Macaulay is joined by Access Group’s Global Head of Communications and Engagement, Paul Downey.
Paul caught Katie’s attention on LinkedIn, where he was discussing his unique approach to internal communications for a global, largely remote audience. With over 6,500 colleagues to engage, Paul had to shake things up for the Access Group’s annual global employee event. He shares his secrets to success in this episode.
Katie and Paul also discuss his recipe for internal comms, which involves adopting a no-slides rule and creating content as opposed to the “death by...2023-10-2558 min
The Internal Comms PodcastEpisode 88 – It’s fixable: How to tackle hard problemsIn this episode of the Internal Comms Podcast, host Katie Macaulay is joined by Anne Morriss.
Anne is an entrepreneur, author, public speaker, and the Executive Founder of the Leadership Consortium, an accelerator dedicated to helping leaders thrive. And cutting across it all is Anne’s commitment to fixing things.
On Fixable, a podcast she co-hosts with her wife and business partner Frances Frei (a professor at Harvard Business School), she solves listeners’ workplace problems in just 30 minutes. Her new book, How to Move Fast and Fix Things, remakes a phrase popularised by Mark Zuckerberg and offers a five-step plan for...2023-10-111h 02
The Internal Comms PodcastEpisode 87 – Tracing the legacy of internal commsIt’s often said we must understand the past to build the future, and that sentiment sits at the very heart of this episode.
This week on The Internal Comms Podcast we welcome professors Michael Heller and Joe Chick, of Brunel University. Michael and Joe were recently awarded a considerable grant from the UK government to write an institutional history of the internal comms function in the UK – and they join host Katie Macaulay to discuss IC’s humble beginnings and its evolution over time.
Internal communications is nothing new, of course. As you'll hear, it has a rich and vibran...2023-09-2750 min
Access Top-Rated Full Audiobooks in Literature, Comedy, Satire & ParodyThe News Quiz 2014: Series 83, 84 and 85 of the topical BBC Radio 4 comedy panel show by TbdPlease visithttps://thebookvoice.com/podcasts/1/audiobook/650776to listen full audiobooks.
Title: The News Quiz 2014: Series 83, 84 and 85 of the topical BBC Radio 4 comedy panel show
Series: Part of The News Quiz
Author: Tbd
Narrator: Paul Sinha, Sarah Millican, Tom Wrigglesworth, Susan Calman, Sandi Toksvig, Jo Brand, David Mitchell, Romesh Ranganathan, Angela Barnes, Lucy Porter, Various
Format: Unabridged Audiobook
Length: 12 hours 3 minutes
Release date: August 10, 2023
Genres: Comedy, Satire & Parody
Publisher's Summary:
Three fantastic series of the satirical radio panel game from 2014 In these 26 episodes, we turn the clock back to 2014 - the year when Scotland said 'no' to independence, Ukrainians ousted their p...2023-08-1012h 03
The Future of Internal CommunicationS7, E6: The evolution of internal communication with Katie MacaulayMany of you will recognise this episode’s guest, Katie Macaulay. She’s the Managing Director of award-winning Internal Communication agency AB Communications and host of the The Internal Comms Podcast.
Katie chats with Jen, Dom and Cat to explain what she’s uncovered through her work with The Acid Test Audit, a tool that uncovers discrepancies in communication and flaws in strategic alignment.
With an expert view, she shares her views on the current challenges faced by Internal Communicators and the opportunities she believes lie ahead.
2023-07-1939 min
The Internal Comms PodcastEpisode 84 – Ethics in action: Insights from a global compliance leaderIn modern business, integrity is non-negotiable.
As legislation ramps up in lockstep with colleague and customer demands, operating an ethical business in line with global regulations has never been more important.
That’s where Jonathan Satinsky comes in. As Johnson Matthey’s Group Head of Ethics and Compliance, he’s tasked with the challenge of embedding an ethical culture across a business with more than 12,500 colleagues in 30 global locations.
This week, Jonathan joins Katie Macaulay on the Internal Comms Podcast to unpack the many challenges of instilling an ethical culture across an organisation. The pair discuss how his experience as a cour...2023-07-121h 01
The Internal Comms PodcastEpisode 83 – ESG: How IC can drive the agendaDefine ESG… Well, it stands for environment, social and governance. But can you really define what ESG actually is?
Put very simply, ESG is a set of criteria used to evaluate a company's impact on people and the planet. It’s not just about ‘operating sustainably’ and it's becoming increasingly important to investors, consumers and employees. But we would be wrong to think of ESG as yet another initiative, another campaign, another pillar in our content strategy.
In this episode, ESG trailblazer and the founder of Communique, Gihan Hyde, joins Katie Macaulay to demystify the acronym of the moment. A comms ma...2023-06-2857 min
The Sticky From The Inside PodcastReframing Internal CommunicationsA recent Korn Ferry report suggests that by 2030 there will be a global talent shortage of 85 million people. So if ever focusing on employee engagement and retention was necessary, that time is now. Excellent internal communications can form part of the cultural glue that holds an organisation together, helps it retain its people and connect them to the bigger mission. Yet, communication is still given as the number one problem in many businesses. So what needs to change.
Andy Goram talks to Katie Macaulay, Managing Director of AB, the world’s longest-established internal communication agency, founded in 1964, abou...2023-06-2247 min
The Internal Comms PodcastEpisode 82 – The truth about resilienceIt seems everyone’s talking about resilience, the ability to bounce back from misfortune or adversity. But as Bruce Daisley explains to host Katie Macaulay, there’s something wrong with what he calls the ‘resilience orthodoxy’, the idea that it’s not really what happens to you that matters, but your attitude to what’s happened.
In this, his second appearance on the Internal Comms Podcast (his first was in season 1, episode 8), Bruce tells us why. He discusses the US military’s billion-dollar resilience workshops, the link between high-performance athletes and childhood trauma and the value of collective strength.
Katie and Bruce also...2023-05-311h 14
The Internal Comms PodcastEpisode 80 – The inside track on comms at Mercedes F1“The days we fail are the days our competitors live to regret,” said the late, great Niki Lauda. And that’s what this episode of the Internal Comms Podcast is all about.
This week, host Katie Macaulay welcomed Nicole Bearne, Head of Internal Communications for the Mercedes-AMG Petronas Formula One team. The F1 team competes at the very pinnacle of motorsport, and with a 1,200-strong workforce behind the scenes, the racing team’s high performance is the product of a whole lot of work.
And they are hugely successful, holding the record for the most consecutive title wins. But this conversa...2023-05-031h 20
Embrace An Soul-Stirring Full Audiobook And Elevate Your Mindset.The News Quiz: 2018 – 2019: Series 96, 97, 98 and 99 of the topical BBC Radio 4 comedy panel show by BBC Radio ComedyPlease visithttps://thebookvoice.com/podcasts/1/audiobook/641995to listen full audiobooks.
Title: The News Quiz: 2018 – 2019: Series 96, 97, 98 and 99 of the topical BBC Radio 4 comedy panel show
Series: Part of The News Quiz
Author: BBC Radio Comedy
Narrator: Miles Jupp, Various
Format: Unabridged Audiobook
Length: 14 hours 48 minutes
Release date: April 27, 2023
Genres: Comedy, Satire & Parody
Publisher's Summary:
Four further series of the award-winning satirical panel show For over 45 years, The News Quiz has been taking a scalpel to the headlines, dissecting them with its inimitable blend of satire, silliness and sharp-witted commentary. These 32 episodes, first broadcast between April 2018 and May 2019, find the team tackling sto...2023-04-272h 48Explore New Full Audiobooks in Literature, Comedy, Satire & ParodyThe News Quiz: 2018 – 2019: Series 96, 97, 98 and 99 of the topical BBC Radio 4 comedy panel show by BBC Radio ComedyPlease visithttps://thebookvoice.com/podcasts/1/audiobook/641995to listen full audiobooks.
Title: The News Quiz: 2018 – 2019: Series 96, 97, 98 and 99 of the topical BBC Radio 4 comedy panel show
Series: Part of The News Quiz
Author: BBC Radio Comedy
Narrator: Miles Jupp, Various
Format: Unabridged Audiobook
Length: 14 hours 48 minutes
Release date: April 27, 2023
Genres: Comedy, Satire & Parody
Publisher's Summary:
Four further series of the award-winning satirical panel show For over 45 years, The News Quiz has been taking a scalpel to the headlines, dissecting them with its inimitable blend of satire, silliness and sharp-witted commentary. These 32 episodes, first broadcast between April 2018 and May 2019, find the team tackling sto...2023-04-272h 48
The Internal Comms PodcastEpisode 79 – Lifting the lid on comms consultancyEver considered what it takes to become an effective communications consultant? Then this week’s episode of The Internal Comms Podcast is for you. Host Katie Macaulay welcomes Simon Monger to the hot seat to discuss internal comms, change, engagement, authenticity and the power of being just that little bit disruptive.
Simon has a breadth of experience in internal comms, with stints at E.ON, Transport for London, Deloitte and IKEA on his CV. Today, he’s an impactful change and engagement consultant and it’s thanks to his varied background that he’s so comfortable slipping into organisations – and shaking th...2023-04-191h 12
The Internal Comms PodcastEpisode 78 – Comms with courageThis week on The Internal Comms Podcast, host Katie Macaulay welcomes Audacity’s Jason Anthoine. Jason has spent three decades working in internal communication, employee experience and culture change, and has a refreshing take on the profession.
Jason says on his company website: “I do one thing: I help companies inform, involve and inspire their employees.” It’s what every internal comms practitioner is seeking to do successfully, and Jason certainly has the creds to back it up.
This conversation gets to the heart of what it really takes to be an effective communicator. “I’m not in the comms business, I’...2023-04-051h 12
The Internal Comms PodcastEpisode 77 – Here for the cultureThis week on The Internal Comms Podcast, host Katie Macaulay welcomes culture-chameleon Shane Hatton. Shane is many things – author, international speaker, trainer, leadership coach, podcast host… but he best describes his journey as “a long collision of marketing, leadership and psychology.”
Shane is the author of Lead the Room and Let’s Talk Culture, two fascinating books that get to the crux of how leaders can step up and lead ‘“in the conference room, the meeting room and the lunchroom,’” and the importance of this in building company culture.
Lead the Room originally began as three leadership programmes blended into one; there’s a thr...2023-03-221h 10
The Internal Comms PodcastEpisode 76 – Employee experience: For the people by the peopleThis week on The Internal Comms Podcast, host Katie Macaulay welcomes Nicholas Wardle. Nicholas is Head of Employee Experience at Brand Experiences, and co-author of ‘Monetising the Employee Experience’. So, it’ll come as no surprise that this conversation offers some deep insight into the many ways motivated colleagues can drive productivity and ultimately ROI.
Many have said (and we agree) that employees are an organisation’s greatest asset. They are one of the only assets that appreciate over time. But if that’s true, why is the employee experience so undervalued?
Katie and Nicholas get into the ways your organisati...2023-03-081h 05
The Internal Comms PodcastEpisode 75 – Inside the world’s most famous corner shopThis week on The Internal Comms Podcast, host Katie Macaulay welcomes Sam Bleazard. Sam’s role as Employer Brand Content Producer takes him behind the scenes of ‘the world’s most famous corner shop’, Fortnum and Mason and, in the second episode of season nine, join Katie as she gets an exclusive behind-the-scenes peak at life at the King’s grocer.
Fortnum and Mason is an iconic British institution. It holds two Royal Warrants, meaning it provides groceries and tea to King Charles and, as Sam explains in the show, the company has a long, impressive history that’s intrinsically linked to th...2023-02-221h 09
The Internal Comms PodcastSeason 8: In the rear view mirrorWith Season 9 of The Internal Comms Podcast right around the corner, host Katie Macaulay has taken the opportunity to reflect on the wisdom and insight shared over our latest season and complied some highlights we know you, the audience, will enjoy.
This bonus episode spotlights some of the standout moments from Season 8. From a surprise trip to the stars with ICology’s Kristin Hancock to actionable advice on how leaders can become better communicators with Adrian Cropley, this is a whistlestop tour of some of the most fascinating conversations of 2022.
With each season of The Internal Comms Podcast, one thing be...2023-02-0136 min
A View From The TopEpisode 30 - Katie MacaulayIt's really no accident that Katie Macaulay is called, "a leading voice in employee communication". Katie is my latest guest and a podcast host herself, hosting The Internal Comms Podcast. She has a knack for the deep exploration of a range of topics with her guests from all around the world. She is not only a leading voice within internal communication but has really influenced the practice of internal communication.Katie is the Managing Director of the award-winning employee communications agency, AB, as well as an International Executive Board member at the International Association of Business Communicators...2023-01-3037 min
CultivatED MarketerCultivated Marketer Ep. 23 – Shifting Demands of Internal Communications with Katie MacaulayIn this 23rd episode of CultivatED Marketer, hosts Brent Bowen and Matt Tidwell, PhD, chat with Katie Macaulay, Managing Director at AB, about her book and podcast about internal communications, the shifting demands of internal communications due to the pandemic and great resignation, and advice for young marketers.
CultivatED Marketer Ep. 23 — Shifting Demands of Internal Communications with Katie Macaulay
Shifting Demands of Internal Communications
Brent talks about how internal comms has rapidly shifted and evolved, and asks what are some of the challenges in this new era?
Katie discusses about how internal co...2023-01-1136 min
Your Bird StoryKatie Leung Loves RaptorsKatie Leung's childhood interest in charismatic megafauna and predatory mammals and fish has evolved to include raptors like the Eastern Screech-Owl and the Osprey. Katie describes her previous work with raptors in New York City. She is effusive about her new job working on the Hudson River, a "beautiful, vast estuary". I appreciate Katie's willingness to talk about balancing vigilance in light of anti-Asian hate and enjoying and working in the outdoors.
Read about the eagle hacking project in Inwood Hill Park in upper Manhattan.
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Season 3 of Your Bird Story is devoted to br...2022-12-0825 min
The Internal Comms PodcastEpisode 72 – Making your way to the topEpisode 72 of The Internal Comms Podcast sees host Katie Macaulay joined by Adrian Cropley, CEO and founder of Cropley Communication and the Centre for Strategic Communication Excellence.
An industry stalwart, Adrian has witnessed the evolution of IC from PR’s ‘ugly cousin’ to a business-critical strategic imperative. He’s clear that today’s practitioners are not simply ‘communicators’, but ‘communication professionals’. And while he’s had to navigate some tough environments over the course of his career to earn that recognition, Adrian is a staunch advocate for emerging comms professionals making it all the way to the top table.
This episode explores the...2022-12-071h 01CultivatED MarketerCultivated Marketer Ep. 22 – Growing Importance of Internal Comms with Katie MacaulayIn this 22nd episode of CultivatED Marketer, hosts Brent Bowen and Matt Tidwell, PhD, chat with Katie Macaulay, Managing Director at AB, about her book and podcast about internal communications, the shifting demands of internal communications due to the pandemic and great resignation, and advice for young marketers.
CultivatED Marketer Ep. 22 — Growing Importance of Internal Comms
Brent and Matt talk to Katie Macauley, Managing Director at AB.
Brent introduces Katie and her roles as Managing Director at AB, host of Internal Communications Podcast, and International Executive Board Member for IABC.
Katie is also the aut...2022-11-1525 min
The Internal Comms PodcastEpisode 68 – Host in the hot seat: Reflections on 250,000 playsIn this very special episode of The Internal Comms Podcast, the tables have turned. Katie Macaulay is in the hot seat, and AB’s Senior Content Editor Freddie Reynolds takes over as host, to celebrate The Internal Comms Podcast hitting the 250,000 plays milestone.
Having launched back in January 2019, The Internal Comms Podcast is now in its eighth season and going from strength to strength. This episode marks the 68th(!) insightful conversation. Katie has welcomed IC practitioners, consultants, behavioural scientists and even an ex-hostage negotiator to the mic, getting into the weeds of what good internal communication really looks like.
This ep...2022-10-1259 min
The Internal Comms PodcastEpisode 67 – The ABC of research: Ask, believe, changeIn this episode of The Internal Comms Podcast, host Katie Macaulay invites qualitative research expert Mari Lee to sit in the hot seat. Mari’s specialism is in ‘development communication’ – using comms tools and techniques to facilitate social change.
Mari founded Devcom – a communications consultancy driven by the influence that it can have on individuals’ lives – in 2005, and has spent her life’s work enacting developmental change, from the boardroom to the borders of countries.
Mari began her career in change communication in South Africa, where she joined the team working on the region’s first national HIV AIDS campaign: Khomanani. Learnin...2022-09-281h 07
The Internal Comms PodcastEpisode 66 – Combatting IC isolationThe Internal Comms Podcast is back for what promises to be an incredible Season 8! In this kick-off episode, host Katie Macaulay welcomes ICology’s Vice President of Community and Engagement, Kristin Hancock, to the hot seat.
Kristin’s official bio, “just a small-town girl, living in a fabulous world”, encapsulates her infectiously positive attitude. She staunchly believes that we are always in the right place at the right time, and has brought this ethos to corporate comms over the past 15 years.
Kristin operates ICology together with her partner in both life and work, Chuck Gose. Built off the back of many IC...2022-09-1453 min
The Internal Comms PodcastSeason 7: The rewind episodeThe countdown is on, and The Internal Comms Podcast will be returning from its summer break with Season 8 imminently. And while its eighth instalment promises wisdom unbound from across the world of communications, we took the opportunity to reflect on some of the highlights of Season 7.
In this special bonus episode of the show, host Katie Macaulay shares her highlights from Season 7’s series of fascinating chats, ranging from the relationship between strategy and comms to reaching the most remote internal audiences. The episode features insightful soundbites from Katie’s guests that capture the essence of The Internal Comms Podcast in j...2022-09-0730 min
The IABC EMENA PodcastSteffen Henke and Andreas Ringsted on the relationship between technology and internal communicationTake a listen to one of our IABC World Conference Listening Lounge sessions, The Rise Of The Connectors – The Dance Between Technology and Internal Communication | Presented by: Monique Zytnik, Global Employee Communication Subject Matter Expert, Open Communication, Andreas Ringsted, Chief Digital Officer, Open Communication, and Steffen Henke, Global Head of Internal Communication at Deutsche Post DHL Group. You can sign up for a Digital Pass for full access to the keynote speakers and plenary session AND a further 9 Listening Lounge podcasts: https://wc.iabc.com/World-Conference-2022/Digital-Pass.
In this episode some of our EMENA region colleagues also share their experience fr...2022-07-1826 min
The Internal Comms PodcastEpisode 65 – Remote but not unreachableIn the final episode of season 7 of The Internal Comms Podcast, host Katie Macaulay speaks with Lily Goodman D’Amato, Delivery Trainer at US-based digital pharmacy Medly.
Lily began her internal comms career at Paris Baguette, a Korean café chain with a mammoth 3,000 locations across the world. But she attributes her unique approach to internal comms to her previous decade-long experience in the hospitality industry, which began spent on the frontline.
Here, Lily and Katie unpack how her knowledge and understanding of the issues that frontline employees face makes it much that much easier to communicate with them authentically and wit...2022-06-2255 min
The Internal Comms PodcastEpisode 64 – Releasing your inner scepticIn the latest episode of The Internal Comms Podcast, host Katie Macaulay speaks with Martin Flegg, founder and co-owner of The IC Citizen internal communications consultancy.
With over 20 years in PR and internal communications, Martin has extensive experience in management and consultancy roles in UK central government, financial services, legal services and the higher education sectors. He is also a Fellow of the Chartered Institute of Public Relations (CIPR), and a course leader, tutor and assessor for PR Academy on various CIPR qualification courses, including the Specialist IC Certificate.
Martin’s knowledge and passion for all things internal comms come to...2022-06-081h 16
The Internal Comms PodcastEpisode 63 – Lessons in leadershipIn episode 63 of The Internal Comms Podcast, host Katie Macaulay meets Mike Roe, who had a 28-year career in the police force and is now CEO of Tensense, a data insights company.
Tensense has built a diagnostic tool that generates business insights for leadership teams by asking their employees a few carefully crafted questions throughout the year. The result is a dashboard of organisational health, which moves organisations beyond customer or employee experience – what often gets called CX and EX – and instead gives a picture of OX – organisational experience.
In this expansive and insightful discussion, Mike talks about the essential compon...2022-05-251h 11
The Internal Comms PodcastEpisode 62 – Textbook IC: rewriting comms for a new eraIn the latest episode of The Internal Comms Podcast, host Katie Macaulay speaks with the duo who wrote the book on internal communications – literally.
Sue Dewhurst has worked in comms for more than 20 years and now trains thousands of professionals, with her frameworks used in organisations around the world, while Liam FitzPatrick is a change management expert and a lecturer in teams, research and planning.
In this broad-ranging and in-depth conversation, Sue and Liam explore the new insights shared in the freshly published second edition of their book, Successful Employee Communications: A Practitioner’s Guide to Tools, Models and Best Prac...2022-05-111h 30
The Internal Comms PodcastEpisode 61 – Embracing the messiness of being humanIn this week’s episode of The Internal Comms Podcast, host Katie Macaulay sits down with Victoria Dew, founder and CEO of Dewpoint Communications. Her firm is focused on helping people-powered companies communicate with their employees better every day.
In this episode, Victoria shares how a career in Hollywood led her to New Zealand, where she began her journey into communications. She discusses the global dilemma of employee retention and how companies can make their colleagues feel supported and respected in the workplace. She offers her predictions for the future, emphasising the significant role that ‘human-centric’ organisations will play.
Victoria draws...2022-04-271h 16
The Internal Comms PodcastEpisode 60 – How to have better conversationsIn this week’s episode of The Internal Comms Podcast, host Katie Macaulay sits down with Jackie Stavros and Cheri Torres, co-authors of Conversations Worth Having, Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement.
Jackie and Cheri share their expertise in the context of conversation and the crucial role language plays in either valuing or devaluing those around you. We learn more about staying ‘above the line’ in conversations, allowing you to engage with people in ways that steer those around you in the direction you have chosen as well as ensuring people feel included and valued.
Listeners also learn...2022-04-1348 min
The Internal Comms PodcastEpisode 58 – The state of IC: what’s behind the numbers?In episode 58 of The Internal Comms Podcast, we dissect the results of the latest State of the Sector report, the definitive global survey of the internal communication landscape, from Gallagher, who has been leading the internal communication conversation since 2008.
For more than a decade, this survey has given IC professionals the inside track on the evolution of internal communication, the key priorities, challenges, influences, and our day-to-day practices. Host, Katie Macaulay speaks to Gallagher’s Head of Communications and Change, Siobhan Hammond, to find out what this year’s results are telling us about the current state of our profession.
Siob...2022-03-1638 min
The Internal Comms PodcastEpisode 57 – Unboxing internal comms at IKEAIn episode 57 of The Internal Comms Podcast, listeners can take a peek inside the world of IC at IKEA, as host Katie Macaulay chats with a dynamic duo from the multinational furniture brand.
The infectious energy of CEO Communication Leader Daniela Rogosic and Global Head of Co-Worker Communication Guy Britt is apparent from the off. In this spirited episode, the pair shed light on their experiences working for an historic business with a unique culture and values, as well as the challenges of communicating to 170,000 colleagues in 32 countries – the majority of whom are ‘unplugged’.
Daniela and Guy outline how keeping comms...2022-03-021h 02
The Internal Comms PodcastEpisode 56 – IC at the sharp endIn this first episode of season 7 of The Internal Comms Podcast, host Katie Macaulay talks to Jim Shaffer, an internationally recognised business adviser, leadership coach, author and speaker.
Jim’s impressive career has seen him move from US politics to management consultancy, where he’s worked with numerous blue-chip organisations to fix business problems through better communication.
A Fellow of the International Association of Business Communicators, Jim now runs the Jim Shaffer Group – a leadership consulting practice that helps businesses to accelerate results through strategic execution.
Throughout this thought-provoking episode, Jim emphasises that world-class communication is always focused on creating result...2022-02-1653 min
The Internal Comms PodcastEpisode 55 – Mission PossibleIn the final episode of season 6 of The Internal Comms Podcast, host Katie Macaulay speaks to Sally Susman, Executive Vice President and Chief Corporate Affairs Officer at Pfizer.
It has been an extraordinary two years for Pfizer. Like many organisations around the world, the biopharmaceutical company had to adapt to remote working, supporting their staff through the transition. But, of course, that’s not all. In the midst of the pandemic, Pfizer developed and deployed the lifesaving COVID-19 vaccine – a game-changing moment for all of us.
In this fascinating interview, Sally takes us through some key moments that got Pfizer’s work...2021-12-011h 06
The Internal Comms PodcastEpisode 54 – Brain care: Mastering your mindIn the sixth episode of season 6 of The Internal Comms Podcast, host Katie Macaulay talks to Phil Dobson, founder of BrainWorkshops and author of The Brain Book: How to Think and Work Smarter.
Until 2007, Phil was an aspiring musician working in sales and business development. When an injury forced him to take a step back for 15 weeks, it enabled him to pivot his life towards the world of psychology. Now a psychotherapist, coach, and facilitator, Phil uses insights from neuroscience and psychology to help teams transform productivity and improve wellbeing.
In this riveting interview, Phil shares his tips and exercises...2021-11-171h 40
The Internal Comms PodcastEpisode 53 – Suicide Prevention: Reflecting on an award-winning campaign***The content in this episode of The Internal Comms Podcast may be triggering for those who have experience of suicide.***
In the fourth episode of season 6 of The Internal Comms Podcast, host Katie Macaulay speaks to Karen Coleman and Naomi Sutcliffe, architects behind the award-winning ‘Check-in’ campaign which aims to prevent staff suicide across the West Yorkshire and Harrogate Health and Care Partnership area. The campaign promotes a wellbeing culture by normalising the conversation around suicide and mental health, as well as providing training, resources and signposting for support.
An award-winning communication professional, Karen Coleman, has worked in delivering strategic comm...2021-11-031h 01
The Internal Comms PodcastEpisode 52 – How do you create comms with purpose?In the fourth episode of season 6 of The Internal Comms Podcast, host Katie Macaulay catches up with Maliha Aqeel, Director of Global Communications and Digital Channels at Fix Network World – the global leader in the automotive aftermarket services sector.
A member of the International Association of Business Communicators’ International Executive Board, Maliha has honed her expertise at organisations across the globe, from Dubai to Canada. She applies her analytical problem-solving skills in every context, seeking the most effective and efficient approach to communications. Successful content, she argues, meets the needs of the end consumer, not the communicator.
A ‘life-long learner’, Maliha i...2021-10-201h 23
The Internal Comms PodcastEpisode 51 – Why are we here? How purpose and values drive healthy culturesIn the third episode of season 6 of The Internal Comms Podcast, host Katie Macaulay catches up with communications expert and IABC Fellow Jane Mitchell.
Jane began her career with the BBC, before moving into producing award-winning films for corporate clients. In the 1990s, her focus shifted to developing strategic approaches to internal comms and employee engagement, setting up her consulting firm JL&M in 2005.
In this wide-ranging episode, Jane joins the dots between public broadcasting and corporate values, considers the role of singular thinking in organisational ethical failure, and explains why, as communicators, our job is sometimes to push back...2021-10-061h 16
The Internal Comms PodcastEpisode 50 – A guru’s guide to internal podcastsIn the second episode of season 6 of The Internal Comms Podcast, host Katie Macaulay talks to Brian Landau, an authority in podcasting and expert on all things audio content creation and distribution.
Brian was the executive vice president of strategy at the podcast network, Cadence 13, senior director of corporate development at the influencer marketing company, IZA and spent nearly five years at Westwood One, the largest audio broadcast network in America. Today, Brian is co-founder and CEO of Vennly, an audio platform that enables businesses to share their audio content seamlessly and securely across their existing internal and external channels.
...2021-09-2243 min
The DripWe Tend to Confuse Satisfaction and EffectivenessKatie Macaulay is the owner and Managing Director at AB, the oldest dedicated internal communications agency in the UK. In this episode, we talk about how the client ask around internal communications has changed over the last few years; what role technology might play in measuring employee engagement, and why employee well being is not only an HR concern, but that of internal communications.Learn about AB Communications here: www.abcomm.co.uk2021-09-1619 min
The Internal Comms PodcastEpisode 49 – Engagement: how it started, how it's goingIn this first episode of season 6 of The Internal Comms Podcast, host Katie Macaulay talks to the father of employee engagement, organisational psychologist Professor William Kahn.
With the publication of his paper ‘Psychological conditions of personal engagement and disengagement at work’ in 1990, the concept of engagement at work was born. Now a professor of management and organisations at Boston University’s Questrom School of Business, his vast array of academic research explores the relationship between individuals and organisations.
In this fascinating conversation, William explains the conditions needed to drive meaningful engagement, and unpacks the differences between ‘personal’ and ‘employee’ engagement.
He also dives...2021-09-0854 min
The Internal Comms PodcastIndustry experts – highlights from Season 5The curtain is about to go up on the new season of The Internal Comms Podcast, with some fantastic guests joining host Katie Macaulay to talk about all things communication.
For this special compilation episode, we give you a taste of what’s to come with some of our best bits from Season 5. Katie has picked her favourite moments from seven fascinating conversations with communications experts from across the spectrum, from corporate Australia to construction and the charity sector.
Season 6 launches on 8 September with another fantastic line up of guests, including the organisational psychologist Professor William Kahn, who created the co...2021-09-0129 min
The Internal Comms PodcastEpisode 48 – Changing minds: using behavioural science in ICIt has always been Katie Macaulay’s goal for The Internal Comms Podcast to help improve the way organisations communicate with their people, and this week she does so by exploring how behavioural science can influence our thinking as internal comms pros.
In recent years, this fascinating field has given our friends in marketing a better understanding of what drives decision-making. This knowledge has, in turn, heavily influenced the approach to customer experience, product design, and all aspects of marketing comms.
Guiding us through how all of this works, and how it can be applied to our work in IC, is...2021-05-121h 11
The Internal Comms PodcastEpisode 47 – Conversation with a comms rebelKatie Macaulay’s guest this week is a leading light in efforts to advance the careers of under-represented groups in IC.
Advita Patel is a qualified coach, mentor, public speaker and owner of her own consultancy firm, CommsRebel.
She is also one of a trio of women who host the Calm Edged Rebels podcast, a board director for the Chartered Institute for Public Relations (CIPR) and co-founder (with previous guest Priya Bates) of A Leader Like Me – a global initiative to assist people from minority groups within our industry.
While Advita’s passion is helping organisations become more aware of divers...2021-04-281h 08
The Internal Comms PodcastEpisode 46 – Influential Internal CommunicationThis episode sees the return of the brilliant business communications strategist, international public speaker and podcast host Jenni Field.
The immediate past chair of the Chartered Institute of Public Relations joined host Katie Macaulay to discuss the ideas and frameworks outlined in her new book, Influential Internal Communication: Streamline Your Corporate Communication to Drive Efficiency and Engagement.
As this essential volume is a field guide (pun intended) to taking your organisation from chaos to calm, Katie and Jenni talk about chaos – what this looks like from a business perspective and what causes disorder – and how to use communication as a diag...2021-04-141h 03
The Internal Comms PodcastEpisode 44 – How to prove your presenceKatie Macaulay’s guest for episode 44 of The IC Podcast is Canadian comms expert Prarthna Thakore.
After beginning her career in Calgary and then moving to London, Prarthna has accrued more than 10 years’ experience working across sectors in business-to-business and business-to-consumer, developing expertise across the comms disciplines.
Until very recently, she was the Head of Internal Communications at ISG, a global construction company employing 3,000 people across 24 countries.
This conversation covers a lot of ground – from the strategic to the practical – including the best way to analyse and map your audience, three ways to think about content creation, how to design a succes...2021-03-171h 02
The Internal Comms PodcastEpisode 43 – Kate Jones on the state of our sectorEvery year since 2008, internal comms pros have responded to the Gallagher State of the Sector report. Because it’s been running for 13 years, and because similar questions are asked year-on-year, this report has become a useful way for the IC community to benchmark our activities and ambitions.
So, with the 2021 report hot off the press, host Katie Macaulay wanted to reach out to an experienced and thoughtful in-house comms practitioner to really get to grips with its findings.
And who better than Kate Jones?
Kate is Head of Communications and Corporate Affairs at construction industry giant Tarmac. The firm supplies th...2021-03-0351 min
The Internal Comms PodcastEpisode 42 – Once Upon A Time In ICKatie Macaulay kicks off Season 5 of The IC Podcast with a riveting conversation with business storytelling specialist Gabrielle Dolan.
Gabrielle is a highly sought-after international keynote speaker and trainer, and the author of six best-selling books.
She first realised the power of storytelling in a business context while working in senior roles in corporate Australia, when she recognised the importance of bringing humanity to the way business people communicate.
Gabrielle has shared her experience and insight with leaders at an impressive range of clients, including the Obama Foundation, EY, National Australia Bank, Amazon and Vodafone.
After wowing readers with such...2021-02-171h 14
The Internal Comms PodcastLooking back, looking forward: highlights from Season 4With the new season of The Internal Comms Podcast just around the corner, we wanted to whet your appetite with a selection of the best bits from Season 4.
For this special best-of compilation, host Katie Macaulay has chosen her favourite moments from eight fascinating chats with communications experts across a range of disciplines, from the NHS frontline to hostage negotiation.
We hope such insights, advice and wisdom helped get you through a difficult autumn.2021-02-1055 min
The Internal Comms PodcastEpisode 38 – The secret thoughts of successful peopleAmid the turmoil of 2020, with IC pros thrown into the spotlight as we strive to keep colleagues informed and connected, it’s not surprising that many of us are feeling a degree of anxiety and self-doubt. These are classic symptoms of Imposter Syndrome, which is that nagging feeling you will be found out at any moment as a fake or a fraud.
Research suggests that those of us in creative professions are more likely to suffer from Imposter Syndrome. And even if you don’t suffer from it yourself, those around you might, and as a result, they’ll be engagi...2020-11-1154 min
The Internal Comms PodcastEpisode 33 – IC’s founding fatherThe goal of this podcast is to bring you meaningful, in-depth conversations with people who are helping to shape the world of internal communication: practitioners, leaders, authors, creatives, and consultants. People like Shel Holtz, Dr Kevin Ruck, Bill Quirke, Rachel Miller, Russell Grossman, Liam Fitzpatrick and Sue Dewhurst. When Katie Macaulay asked many of these amazing people who inspired their thinking, one name kept coming up: Roger D’Aprix.
He can be rightly described as the pioneer in the field of employee communication. This is reflected in the titles of some of the 10 books he’s written on the subject of c...2020-07-081h 12
The Internal Comms PodcastEpisode 26 – How to thrive in IC (Part II)This episode is recorded as the majority of the UK is in lockdown while the country attempts to flatten the curve of the COVID-19 pandemic.
Katie Macaulay’s guest, Rachel Miller, is a prolific blogger, educator and keynote speaker. One of the most respected voices in the internal communications industry, Rachel is a fellow of the Institute of Internal Communication and the Chartered Institute of Public Relations.
IC expert Rachel has contributed to best-selling books and runs bespoke masterclasses, training over 900 IC professionals since June 2016. While Rachel is best known for her consultancy work, she has also had in-house roles ac...2020-04-011h 24
The Internal Comms PodcastEpisode 25 – Crisis Communications: Covid-19 SpecialKatie Macaulay recorded this special episode on Friday 20 March 2020 in response to the rapidly developing situation surrounding the Covid-19 pandemic.
Her guests to talk all things crisis comms are Sarah Pinch and Tamara Littleton.
Social media pioneer Tamara founded The Social Element in 2002, way before the explosion of social media. Today she leads a global team of more than 300, working with some of the world’s biggest brands to deliver consultancy-led social media services. Their aim is to create genuine human connections with consumers, while using social to help solve business challenges.
Tamara is also a co-founder of Polpeo – which help...2020-03-2547 min
The Internal Comms PodcastEpisode 22 – State of the SectorState of the Sector is the longest-established and most in-depth survey of the internal communication profession, based on responses from more than 1,000 professionals around the world.
Over the past decade, this annual survey has become a go-to source of information for IC practitioners, helping them see what’s going on across the industry, benchmark their own IC function against competitors and build a business case for investment or development.
This year’s survey report is the biggest yet – covering 45 countries and 33 industries – and its publication is as eagerly anticipated by the comms community as ever.
Shortly before the release of the 2020...2020-02-1955 min
The Internal Comms PodcastThe highlight reel – nuggets of wisdom from Season 1 and 2 of The IC PodcastSince the launch of The Internal Comms Podcast, host Katie Macaulay has interviewed more than 20 fascinating guests from the world of IC and beyond.
Now, as we gear up for Season 3, she takes a look back at the first two seasons.
With so many diverse and entertaining guests, choosing highlights was no easy task. The breadth of topics and issues have provided some real insights into how we can improve the way we communicate at work.
In this special compilation, Katie pulls together her favourite clips from both seasons – recapping conversations that have really resonated as well as those that ha...2020-01-2957 min
Remote ControlIntentional Internal Comms | Remote Control Episode 1 With Katie MacaulayIt's here the first episode of Remote Control!
Listen now to hear from one of the industries most influential voices, and host of her very own internal comms focused podcast; Katie Macaulay, MD at AB Comms.
In this episode we discuss:
The opportunities remote working presents for internal comms
Internal comms tactics from some of the world's biggest companies
Why "intentional" should be your word of 2020
2020-01-2140 min
The Internal Comms PodcastEpisode 19 – The appliance of neuroscienceKatie Macaulay’s guest this week is a neuroscientist with extensive experience in the field of organisational change.
Hilary Scarlett began studying the brain in 2009 after reading an inspiring article about how this relatively new discipline can be used to help organisations better understand and guide their people through change.
She went on to write a book – Neuroscience for Organizational Change – in which she explains what happens inside our brains when change is announced, and the change process begins. Her fascinating insight explains why people think and behave the way they do, enabling internal communicators to design change programmes that work w...2019-12-041h 12
The Internal Comms PodcastEpisode 16 – A Passage to IndiaWith this podcast now reaching listeners in 50 countries worldwide, host Katie Macaulay has chosen to go international for this episode.
Her guest is creative services entrepreneur, author and occasional Bollywood actor Mark Hannant.
Originally a business journalist, Mark rose up the ranks at corporate publishers Trident Communications before becoming a founding partner of stakeholder communications consultancy the Engage Group.
Ten years ago, he left the UK for India, accompanied by his wife and two young children, to set up brand and communications agency teammagenta in Mumbai.
A decade on, Mark has written a book, Midnight’s Grandchildren, exploring the unique mi...2019-10-2354 min
The Internal Comms PodcastEpisode 13 – A check-up with the IC doctorThe Internal Comms Podcast is back with a new series of fortnightly conversations with leading lights from the world of internal communications, engagement and leadership.
AB Managing Director Katie Macaulay kicks off season two with a chat with the ‘Doctor of IC’, Kevin Ruck.
The co-founder of the PR Academy, which delivers the CIPR internal communication diploma, Kevin is the man who literally wrote the textbook.
In a thorough and detailed examination of our subject, Katie and Kevin dig into engagement and what drives it, what’s wrong with line- and middle-manager communication, how to measure IC and the importance of hav...2019-09-111h 02
The Internal Comms PodcastEpisode 10 – Internal comms at the sharp end - recorded at IoIC liveFor the final episode of season one, Katie Macaulay travels to Bath for IoIC Live and interviews two of the conference’s speakers, Martin Fitzpatrick and Matt Batten.
Both Martin and Matt are in-house practitioners working at the sharp end of IC. Martin is internal communications and engagement business partner at B&Q, and, at the time of recording, Matt was about to leave his position at the Royal College of Nursing to become director of communications and engagement at the Church in Wales.
In the Internal Comms Podcast’s first three-way conversation, ‘complete and utter comms nerd’ Matt shares the insi...2019-05-221h 15
Uncovered the PodcastEpi 26: What's worse? A juggalo or a gigolo?The ladies of Uncovered got on the horn for a RARE hump-day evening recording to talk celebrity nonsense of a different ilk. Care to listen in?
On this week's show --
Katie gives us a rundown of celebrity children who emancipated themselves from their parents...
and Beth talks about celebs who made mistakes at the tattoo shop.
SHOW NOTES:
Archie Harrison Mountbatten-WindsorLiLo talks smack on ZendayaTed Bundy movieMacaulay changes his middle nameEDIT: Macaulay Macaulay Culkin, not Macaulay Culkin Culkin...but that hardly makes a difference, ri...2019-05-2000 min
Sports Show BayFM27 August 2016 The one with Katie WalkerOn the show our netball correspondent Katie Walker is going to sit in with Carol and they'll do whatever they like! On the agenda though:Brent O'Neill's wrap, the dudes from Redlands Hockey, the league half hour back to normal with Chris Garry on Intrust Super Cup and Brad Tallon on BRL, LAURA GEITZ, Craig Pollard on all the NEAFL, QAFL, QWAFL news and maybe we'll farewell The Sauce, Softball QLD GM Sue Nisbet is going to tell us all about the Women's State Champs at Redlands next week and of course The Bowls Report with the ever dapper...2016-08-271h 50
Silver Screen Queens133: Home AloneThis year, we’re celebrating Christmas a little early (there’s a small, indie sci-fi coming out on 17 December, don’t know if you’ve heard?) with a look at a family Christmas classic that has just celebrated its 25th birthday. Home Alone manages to capture lightning in a bottle, featuring an astonishing script from John Hughes, one of the best directors of children in the business, Chris Columbus, and a perfect score from the master John Williams, not to mention wonderful performances from some brilliant comedic performers and a 10 year-old Macaulay Culkin at his impish best.
Show not...2015-12-0832 min