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Home Service Business SuccessInvest in Your People: How to Empower Employees and Boost Profitability with Kelton BalkaKenny Chapman and Chris Crew sit down with Kelton Balka, owner of Tennessee Standard and a fifth-generation plumber. Kelton shares how taking care of your team isn’t just the right thing to do—it’s the smartest business move you can make. From scaling his plumbing company to over $1 million in monthly revenue and building a culture where people don’t want to leave, he breaks down what it really means to invest in your people—and why profitability is just a byproduct. Kelton starts by sharing his journey from being a fifth-generation plumber to running his own succes...2025-06-0446 min