Shows
Cool Culture CornerCapitalism vs Communism in Your CultureEpisode 210 of Cool Culture CornerKen Bator wraps up this season of Cool Culture Corner in advance of the holidays with a commentary on capitalism vs communism. With a divisive situation in our country, as well as in the workplace, is it only one way or another? Or, better yet, is there a third or even fourth or fifth way that isn’t 100% founded upon capitalism or communism that can work for everyone?Learn more about Bator Training & Consulting as well as Break Ice Marketing at https://www.btcinc.net/marketing or contact Ken directly at...
2025-11-1911 minCool Culture CornerOrganization Drivers and CredibilityEpisode 206 of Cool Culture CornerOrganization drivers that are actually lived within your culture and then communicated through proper marketing will build credibility for your brand. Heather Dowell of Break Ice Marketing joins Ken Bator to dive into this critical business truth.Learn more about Bator Training & Consulting as well as Break Ice Marketing at https://www.btcinc.net/marketing or contact Ken directly at kbator@btcinc.net.
2025-10-2213 minCool Culture CornerThe Importance of TimeEpisode 205 of Cool Culture CornerRespect for the time of others may be the most important respect of team members in a strong culture. Within the context of a recent FedEx commercial, Ken Bator sheds light on the professionalism of being on time.Learn more about Bator Training & Consulting as well as Break Ice Marketing at https://www.btcinc.net/marketing or contact Ken directly at kbator@btcinc.net.
2025-10-1507 minCool Culture CornerEmployWellNow.comEpisode 202 of Cool Culture CornerBianca Tubolino from EmployWellNow.com joins us to discuss an amazing people-centered solution that can not only improve the company's culture but also save the business and its employees money.Learn more about the host, Ken Bator - Owner of Bator Training & Consulting, as well as our strategic partner, Break Ice Marketing, at btcinc.net/marketing. Contact Ken directly at kbator@btcinc.net for speaking engagements and strategic planning sessions.
2025-09-2431 minCool Culture CornerIntroducing Break Ice MarketingIn this relaunch of the podcast, Ken Bator introduces a new partnership for Bator Training & Consulting: Break Ice Marketing. Their CEO and Founder, Heather Dowell, joins Ken or a discussion on how marketing is an important piece of the whole B+C+S Formula.Learn more about Bator Training & Consulting as well as Break Ice Marketing at https://www.btcinc.net/marketing or contact Ken directly at kbator@btcinc.net.
2025-09-1808 min
First and TrueSeason One FinaleHost, Ken Bator, wraps up season one of First and True and announces two new podcasts including Mortgage Beat which is specifically for first responders looking to buy a home. Learn more about Mortgage Beat at
Mortgage Beat | Podcast on Spotify
For more information on our sponsor, Police Mortgage, go to https://policemortgage.com/
To suggest a first-responder or true-crime podcast to be highlighted on First and True, contact Ken Bator at kbator@btcinc.net. Ken Bator is the former True Crime Category Director for Podcast Magazine and the founder of the Police Officers...
2023-07-1804 minFirst and TrueSirensEpisode 010 of First and True
An interview with Raven Rollins, Host of Sirens
Sirens | A Southern True Crime Podcast is an investigative true crime podcast from creator Raven Rollins where she discusses cases from her former hometown of Ada, OK, as well as other cases in the southwestern & deep south states. She invites expert guests to answer questions that pertain to the case at hand. She also discusses crime novels and true crime books with their authors. You can expect helpful resources, safety tips, and much more.
With notorious and unknown cases alike...
2023-07-1152 minFirst and TrueCults, Crimes, and CabernetEpisode 009 of First and True
A look back at Cults, Crimes, and Cabernet before its name change to Navigating Advocacy.
To learn more or listen to Navigating Advocacy go to https://www.facebook.com/NavigatingAdvocacyPodcast
For more information on our sponsor, Police Mortgage, go to https://policemortgage.com/
To suggest a first-responder or true-crime podcast to be highlighted on First and True, contact Ken Bator at kbator@btcinc.net. Ken
Bator is the former True Crime Category Director for Podcast Magazine and the founder of the Police Officers' CU Association. To...
2023-07-0418 minFirst and TrueCriminal Justice EvolutionEpisode 008 of First and True
An interview with Patrick Fitzgibbons, Host of CJ Evolution.
Patrick Fitzgibbons is a retired Police Commander and the host of CJ Evolution.
Criminal Justice Evolution is a podcast for First Responders and offers guests and topics related to life, self-improvement, criminal justice, motivation, and fitness. To learn more or listen to CJ Evolution go to https://www.cjevolution.com/
For more information on our sponsor, Police Mortgage, go to https://policemortgage.com/
To suggest a first-responder or true-crime podcast to be highlighted on First...
2023-06-2742 minFirst and TruePolice Off the CuffEpisode 007 of First and True
An interview with Bill Cannon, Host of Police Off the Cuff.
Bill Cannon is a retired NYPD Sergeant and the host of Police Off the Cuff/Real Crime Stories.
Police Off the Cuff/Real Crime Stories is the ultimate hub for riveting true crime sagas, dissected by seasoned law enforcement veterans. Embark on a journey into high-profile cases, decoding each investigation's intricacies through a unique blend of police expertise and street smarts. To learn more or listen to Police Off the Cuff go to https://www.youtube.com...
2023-06-2043 minFirst and TrueSquad RoomEpisode 006 of First and True
An interview with Garrett TeSlaa, Host of The Squad Room.
Garrett TeSlaa is an active law-enforcement professional in California and the host of The Squad Room.
The Squad Room is a podcast devoted to optimizing the physical, mental, and emotional health and wellness of police officers, and law enforcement personnel. Garret tackles any subject that might improve first-responder wellness and commitment to themselves, their loved ones, and their communities they serve. Topics covered on the podcast are physical fitness, sleep and sleeping disorders, identifying PTSD...
2023-06-0639 minFirst and TrueComing SoonEpisode 005 of First and True (Audio Only Version)*
The host and producer of First and True, Ken Bator, shares a message from Police Week and talks about what is coming soon for the podcast.
For more information on our sponsor, Police Mortgage, go to https://policemortgage.com/
To suggest a first-responder or true-crime podcast to be highlighted on First and True, contact Ken Bator at kbator@btcinc.net. Ken Bator is the former True Crime Category Director for Podcast Magazine and the founder of the Police Of...
2023-05-3011 minFirst and TrueComing SoonEpisode 005 of First and True
The host and producer of First and True, Ken Bator, shares a message from Police Week and talks about what is coming soon for the podcast.
For more information on our sponsor, Police Mortgage, go to https://policemortgage.com/
To suggest a first-responder or true-crime podcast to be highlighted on First and True, contact Ken Bator at kbator@btcinc.net. Ken Bator is the former True Crime Category Director for Podcast Magazine and the founder of the Police Officers' CU Association. To inquire about speaking engagements or panel...
2023-05-2311 minFirst and TrueLaw Enforcement TodayEpisode 004 of First and True (Audio Only Version)*
An interview with John Jay Wiley, Host of Law Enforcement Today.
John Jay Wiley is a Retired Baltimore Police Sgt. And the host of the Syndicated Law Enforcement Today Radio Show and Podcast.
Law Enforcement Today: Crime and Trauma stories from those that have been there. It is a True Crime Show, a Law Enforcement Officer Show
and a Human Interest show all in one. Get a glimpse of life behind the badge, investigations of true crimes, violence they...
2023-05-1646 minFirst and TrueLaw Enforcement TodayEpisode 004 of First and True
An interview with John Jay Wiley, Host of Law Enforcement Today.
John Jay Wiley is a Retired Baltimore Police Sgt. And the host of the Syndicated Law Enforcement Today Radio Show and Podcast.
Law Enforcement Today: Crime and Trauma stories from those that have been there. It is a True Crime Show, a Law Enforcement Officer Show and a Human Interest show all in one. Get a glimpse of life behind the badge, investigations of true crimes, violence they encounter and experience. Law enforcement officers, first responders, military...
2023-05-0946 minFirst and TrueUnlovely TruthEpisode 003 of First and True
An interview with Lori Morrison, Host of The Unlovely Truth.
Lori Morrison is a licensed private investigator and the host of the podcast the Unlovely Truth. She is also an author and a speaker.
The Unlovely Truth offers conversations at the intersection of faith and true crime. Lori encourages her listeners to become a different kind of P.I. - a Person of Impact.
To learn more or listen to The Unlovely Truth go to https://www.theunlovelytruth.com/
For more information on our s...
2023-05-0252 minFirst and TrueFirefighter DeconstructedEpisode 002 of First and True
An interview with Christy Warren, Host of The Firefighter Deconstructed.
Christy Warren, PTSD Survivor and retired fire captain, digs into how the job can affect mental and emotional health, the ensuing physical symptoms, and how to deal with it. Whether you’re just feeling crappy or have full-blown PTSD, or if you want to know the signs and how to help a brother or sister, Christy will talk about it on The Firefighter Deconstructed. A part of Mental Health News Radio Network.
Christy Warren is a retired Fire Ca...
2023-04-2539 minFirst and TrueTrue ConsequencesEpisode 001 of First and True
An interview with Eric Carter-Landin, Host of True Consequences.
True Consequences - True Crime Podcast was created by Eric Carter-Landin, the host and Executive Producer. Eric was born in Socorro, New Mexico, and currently lives in Albuquerque, New Mexico. Eric holds an MBA from Western New Mexico University.
True Consequences - True Crime Podcast was born out of a desire to honor Eric’s baby brother and to help others in New Mexico in their fight for justice.
Eric’s brother, Jacob Landin was killed in 1987 and...
2023-04-1842 minCool Culture CornerFirst and TrueEpisode 200 of Cool Culture Corner
Host, Ken Bator, celebrates the 200th episode of Cool Culture Corner and announces his newest podcast coming soon, First and True.
Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.
2023-02-2806 minCool Culture CornerPlunging for CultureEpisode 192 of Cool Culture Corner
What can you learn about culture building from your plumber? Ken Bator shares a recent experience that will give your team some insight.
Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.
2022-12-2009 minCool Culture CornerOld Fashioned Experience TodayEpisode 191 of Cool Culture Corner
Ken Bator returns for season 10 and gives an excellent example of a positive culture from his recent stay at the Hotel Monaco in Chicago.
Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.
2022-12-1407 min
Cool Culture CornerEmpathy FatigueEpisode 189 of Cool Culture Corner
Empathy fatigue isn’t just for first responders anymore. It’s affecting many of us in the workplace. Host, Ken Bator, discusses the topic in reference to an article from 2020: https://www.mindful.org/empathy-fatigue-is-all-too-real/
Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.
2022-06-1413 minCool Culture CornerHow Do You Want Things To Be?Episode 187 of Cool Culture Corner
Ken Bator shares a snippet from a recent conversation with Work-Life Balance Expert, Dr. Donnie Hutchinson, on asking two crucial questions in order to make positive change in your life or culture.
Learn more about Dr. Donnie Hutchinson at www.donniehutchinson.com
Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.
2022-06-0111 minCool Culture CornerCommunicate, Communicate, and Communicate!Episode 181 of Cool Culture Corner
Cool Culture Corner returns for Season 9! Host, Ken Bator, gives a preview and reminds business owners and managers that in these difficult times one of the best solutions is communication.
Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.
2022-04-2008 minCool Culture CornerA Unique AllergyEpisode 170 of Cool Culture Corner
Host, Ken Bator, shares a childhood story that became relevant in regards to culture building during a recent collaborative effort.
Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us
2021-06-1509 minCool Culture CornerOpen Your EyesEpisode 169 of Cool Culture Corner
Host, Ken Bator, talks about recent developments with the CU Business News Podcast and CUNA's "Open Your Eyes" campaign. As business owners and executives we should "Open Our Eyes" to our employees and our specific niche.
Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us
2021-06-0813 minCool Culture CornerFrom No Worth to Self-WorthEpisode 168 of Cool Culture Corner
Host, Ken Bator, shares details from his new book collaboration, From No Worth To Self-Worth, written alongside eleven fellow authors. It is a collection of experts sharing from the heart and is dedicated to those who have ever been made to feel less than, to feel inadequate, been bullied, or held back. Everyone has something amazing to offer. It is important to remember that and the struggles people may be having internally as we are building a Cool Culture Corner within our unique business.
Learn more about Bator Training & Consulting a...
2021-06-0108 min
First and TrueRita Ward on Credit Union ComplianceEpisode 024 of the Credit Union Business News Podcast
Rita Ward, Regulatory and Audit Director for RADD, LLC, joins us to discuss the current and possible future realities of credit union compliance. She also shares valuable insight as to when it makes sense to outsource compliance duties and when certain tasks are better accomplished in-house. Learn more about Rita at https://raddllc.com/
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BT...
2021-05-2731 minFirst and TrueJim McCabe on Protecting Your Members and Generating Non-Interest IncomeEpisode 023 of the Credit Union Business News Podcast
Jim McCabe, EVP of ID Theft Solutions for Vero, details the “cyberdemic” that has taken place since the rise of COVID-19 and how credit unions can protect their members. He also discusses how institutions can increase their non-interest income by adding value through offering a bundle that includes ID theft solutions. Learn more about Vero’s ID Theft Solutions at https://origence.com/solutions/credit-union-solutions/identity-solutions/?ref=cu
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be direct...
2021-05-2043 minCool Culture CornerDo We Really Need Unions?Episode 166 of Cool Culture Corner
Host, Ken Bator, pontificates if unions are necessary in this day and age quoting a popular statement by the late Dr. Stephen Covey, "When trust is high rules are unnecessary. When trust is low rules are unenforceable."
Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us
2021-05-1809 minFirst and TrueEric Isham on Your Website as Your First BranchEpisode 022 of the Credit Union Business News Podcast
CEO and Founder of OMNICOMMANDER, Eric Isham, talks about running a veteran-owned-and-operated business. He also explains why most credit union websites are not up to par today from a branding or ADA compliance standpoint. Learn more about Eric at https://omnicommander.com/
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training &am...
2021-05-1334 minFirst and TrueJoe Tedesco on Emerging from the PandemicEpisode 021 of the Credit Union Business News Podcast
CEO of Ocean Financial FCU, Joe Tedesco, talks about how their employees rallied to support their members during the pandemic. This ranged from quickly getting up to speed on PPP loans to teaching people how to use the drive-up for the first time in their lives. Joe also shares a few takeaways from the experience that will serve as valuable reminders in the future.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Ha...
2021-05-0634 minCool Culture CornerThe Inconvenient CultureEpisode 162 of Cool Culture Corner
Ken Bator shares a recent vacation experience at a resort where their tagline should be "Sorry for the inconvenience." Learn from their mistakes so they aren't made in your service-based business.
Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
2020-12-0414 minCool Culture CornerBold, Not BossyEpisode 161 of Cool Culture Corner
Pattie Grimm – author, speaker, and coach with more than 25 years of experience as a senior woman leader with Global Fortune 50 companies – joins us to discuss how female executives can be bold and not bossy within their corporate cultures. She shares timeless tips that can be applied today and beyond. Learn more about Pattie, and take advantage of her special offer, at womenkickingglass.com/book
Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
2020-11-1933 min
Public Safety Talk RadioThe Four Pillars of “The Soundness Initiative” for Public Safety ProfessionalsThis episode covers all four pillars of The Soundness Initiative by providing portions of interviews for multiple shows produced by Bator Training & Consulting: Financial: Becky Landis on Killed in the Line of Duty Insurance from https://www.youtube.com/watch?v=MJjHorl_TI4 Physical: Monica Villareal on losing over 150 lbs from https://www.youtube.com/watch?v=OCvT8pLrKy4&t=10s Emotional: Dr. Sheri Prentiss on Focusing on What You Have from https://anchor.fm/kenneth-bator/episodes/Creating-Physical--Emotional-Health-and-Healing-in-the-Workplace-eciguc Professional” Sean Wyman on Change with Law Enforcement from https://www.youtube.com/wa...
2020-10-0639 minFirst and TrueKen Bator and the Season-One Wrap-UpEpisode 020 of the Credit Union Business News Podcast
Ken Bator, the host and producer of the show, takes a look back at season one and a look forward at season two of the Credit Union Business News Podcast.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this episode, Bator Training & Consulting, at https://btcinc.net/
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2020-09-3015 minFirst and TrueShondell Varcianna on Content That ConnectsEpisode 019 of the Credit Union Business News Podcast
CEO & Founder of Varci Media, Shondell Varcianna, explains that the best content is subject matter that your members actually want rather than what your executive team or board want. She enlightens financial institutions that the best brands know their audience like their best friends. Learn more about Shondell at www.varcimedia.com.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Ba...
2020-09-1628 minFirst and TrueEric Berg on Doing Well by Doing GoodEpisode 018 of the Credit Union Business News Podcast
Eric Berg, the Founder and President of NetGiver, discusses how to align charitable giving and brand enhancement within your credit union. Doing so not only can build member loyalty but also employee involvement. Learn more about NetGiver at netgiverapp.com.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this episode, Bator Training &am...
2020-09-0232 minCool Culture CornerPodcast CultureEpisode 160 of Cool Culture Corner
With the New Media Summit coming up, Ken shares three tips to be a quality podcast guest:
1) Have a media one sheet
2) Be early for your interview
3) Share the heck out of your podcast episode
Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
2020-08-2720 minCool Culture CornerEmpowerment & Culture in the Time of COVID-19Episode 159 of Cool Culture Corner
Hospitality Consultant, Christie Lawler, joins us to discuss culture building during the furloughs, layoffs, and constant uncertainty of a pandemic. Leadership is always critical but it is the key ingredient to survival today. Learn more about Christie at cjlconsults.com
Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
2020-08-2036 minFirst and TrueDaniela Parker on Managing RiskEpisode 017 of the Credit Union Business News Podcast
Daniela Parker, Chief Risk Officer of TwinStar Credit Union, joins us to discuss the challenges of managing risk especially during a pandemic. Spoiler alert: Did anyone say “toilet paper?”
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this episode, Bator Training & Consulting, at https://btcinc.net/
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2020-08-1935 minCool Culture CornerThe Creative CultureEpisode 158 of Cool Culture Corner
Author of The Creative Culture, Justin Dauer, explains why actions speak much louder than words when building team morale. Allowing everyone to have a seat at the table is critical in this chaotic world in order to continue moving your business forward. Learn more about Justin and his book at www.the-culturebook.com.
Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
2020-08-0638 minFirst and TrueRebecca Stone on Creating a Best Place to WorkEpisode 016 of the Credit Union Business News Podcast
Rebecca Stone, CEO of Service One Credit Union, joins us to discuss how to give employees a voice and, thus, creating an environment where employees want to come to work. Simply put, when you take care of your employees they take care of your members.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of...
2020-08-0535 minCool Culture CornerLove, Live, LeadEpisode 157 of Cool Culture Corner
Randall Sean Garcia - speaker, author, and futurist - discusses the power of wisdom in your culture in the midst of the chaos of 2020. He also teaches us how to lead during these unprecedented times. Learn more about Randall at http://www.randallsgarcia.com/
Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
2020-07-3039 minCool Culture CornerYou Were Born to FlyEpisode 156 of Cool Culture Corner
Award-Winning Motivational Keynote Speaker and Author, Daniel Gomez, explains Why You Were Born to Fly and how helping others to fly creates a winning culture. Learn more about Daniel Gomez at DanielGomezInspires.com.
Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
2020-07-2342 minFirst and TrueConnie Miller on Building a Great Place to WorkEpisode 015 of the Credit Union Business News Podcast
Connie Miller, CEO of Icon Credit Union, joins us to detail how her organization is not only consistently recognized as one of the best places to work but also one of the most financially sound institutions in the industry. A strong culture and a profitable business are two sides of the same coin,
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BT...
2020-07-2240 minCool Culture CornerBalance is a Myth but Work/Life Harmony Isn'tEpisode 155 of Cool Culture Corner
Shane Fielder, The Innovative Samurai, joins us to explain that when you try to balance your life you force yourself to choose winners and losers within your priorities. Conversely, Work/Life Harmony allows you to find greater peace and purpose without hustling or grinding. Learn more about Shane at samuraiinnovation.com and take advantage of the free gift he mentions at nofailplans.com.
Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
2020-07-1642 minCool Culture CornerEmpowerment and Inspirational ConversationsEpisode 154 of Cool Culture Corner
Jani Roberts and Sabrina Ursaner, Co-Founders of Alignment Essentials, share tools for living in the now, appreciating the contrast in life, and finding more joy in everything you do even in a pandemic! Learn more about Jani and Sabrina at alignmentessentials.com and use code KBCULTURE to take advantage of the VIP access they mention during the show.
Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
2020-07-0946 minFirst and TrueJason Peach on the Future of Fin-tech in the Credit Union IndustryEpisode 014 of the Credit Union Business News Podcast
Jason Peach, CEO of West Community Credit Union, joins us for a conversation on their experience with a fin-tech accelerator in their local St. Louis area. We also discuss the value of technology to both the brand and culture of the institution.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about th...
2020-07-0831 minCool Culture CornerI'm in HR and I Hired the Wrong Person!Episode 153 of Cool Culture Corner
Vicky Brown, CEO of Idomeneo Enterprises, joins us to teach how to use the interview to get the information you need for a new hire. She also tells us about the worthless questions you need to stop asking like "Where do you see yourself in five years?" Learn more about Vicky at https://idomeneoinc.com/ and take advantage of her free gift by going to leadersjourney.tv/questions.
Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
2020-07-0238 minCool Culture CornerYou Aren't Here to be Good, You're Here to be BetterEpisode 152 of Cool Culture Corner
Anne Shoshana Deakter, Concierge Life Coach and Author, joins us with advice on how to reclaim hope, purpose, and fulfillment in a world gone crazy! Learn more about Anne at www.anneshoshanadeakter.com and grab the first three chapters of her new book for free by emailing her directly at goodtobetter2020@gmail.com.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-06-2527 minFirst and TrueChad Miller on the Value of Community PartnershipsEpisode 013 of the Credit Union Business News Podcast
Chad Miller, CEO of SW Louisiana CU, discusses the value of community partnerships to the brand and strategy of his CDFI. He also talks about the challenges of being a first-year CEO in a world of COVID-19 and civil unrest.
Learn more about Credit Union Business News at creditunionbusiness.com.
Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of th...
2020-06-2432 minCool Culture CornerReducing Chaos and StressEpisode 151 of Cool Culture Corner
Tracy Paye, Professional Organizer and Productivity Coach, teaches us how to restore order and balance in the home and workplace at a time when we all really need it. She also discusses ADHD coaching as an entrepreneur who has been successfully managing the issue for several years. Learn more about Tracy at missorganized.com or www.facebook.com/professionalorganizersandiego/
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-06-1852 minCool Culture CornerTransition Cultures for Military VeteransEpisode 150 of Cool Culture Corner
Host of the Vet Pivot Podcast and former US Air Force Master Military Training Instructor, Matt Kuchera, joins us to break down the critical topics facing veterans and transitioning service members today. Learn more about Matt and the podcast at vetpivot.com.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-06-1133 minFirst and TrueCami Baker on the Creating Collaboration with a Social Responsibility EdgeEpisode 012 of the Credit Union Business News Podcast
Cami Baker, an authority on leveraging social responsibility in business development, shares ideas on creating collaboration and growing your credit union through partnership. Learn more about Cami at CamiBaker.com
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this episode, Bator Training & Consulting, at https://btcinc.net/
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2020-06-1042 minCool Culture CornerMove From CrisisEpisode 149 of Cool Culture Corner
Kim Kosteck helps those overwhelmed by unexpected events to move away from crisis and to success. Having personally dealt with several setbacks - including domestic violence, children with rare medical conditions, and Hurricane Harvey - Kim understands what is needed for you and your business to bounce back from the unprecedented and unfortunate times we live in today. Listen as she provides implementable tips that will help all of us in 2020. Learn more about Kim at kimkosteck.com.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to w...
2020-06-0438 minCool Culture CornerLet's Treat Each Other Like DogsEpisode 148 of Cool Culture Corner
The K-9 Mentalist, Ryan Matthews, explains how you can build employee morale and team productivity by applying some of the same methods he has successfully used to train thousands of dogs! Learn more about Ryan at www.IAmRyanMatthews.com.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-05-2834 minFirst and TrueTansley Stearns on the Importance of People and StrategyEpisode 011 of the Credit Union Business News Podcast
Chief People & Strategy Officer for Canvas Credit Union, Tansley Stearns, joins us to discuss the critical importance of making a human connection both internally and externally.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this episode, Bator Training & Consulting, at www.btcinc.net
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2020-05-2731 minCool Culture CornerHow to Juggle Being a Parent and Owning a BusinessEpisode 147 of Cool Culture Corner
The Creator of Happi Tummi, Nanette Meneses, joins us to share her entrepreneurial journey. She discusses the challenges and the joys of being a mom and building a unique business at the same time. Learn more about Nanette at https://happitummi.com/ and text "Happi" to 33777 to enter for a free Parent & Baby Gift Pack as mentioned on the show.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-05-2135 minCool Culture CornerKnow FearEpisode 146 of Cool Culture Corner
Entrepreneur and self-defense expert, Coach Tony Blauer, joins us to discuss fear and how to use it to your advantage in your business especially during these difficult and uncertain times. Learn more about Coach Blauer at www.knowfearnow.com
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-05-1441 minFirst and TrueExecutive Panel on the Future of the Credit Union Industry Post-PandemicEpisode 010 of Credit Union Business News Podcast
A panel of past guests join host, Ken Bator, to celebrate Episode 010 of the CU Business News Podcast. Stacy Armijo, Eric Bruen, and Robert York discuss what they have done in their credit unions during the pandemic and what they plan in the future to thrive in the new normal.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn mo...
2020-05-1351 minCool Culture CornerThriving Through Fear & DiscomfortEpisode 145 of Cool Culture Corner
Jennifer Martin teaches us how to stop being the thing that holds you back in your culture or for your business. She provides fun tips to bust through procrastination and become unstoppable. Learn more about Jennifer at https://www.businessconsultingsanfrancisco.com/
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-05-0740 minCool Culture CornerShowing Up This Way as a Woman Could Sink Your CareerEpisode 144 of Cool Culture Corner
Annette Comer, Founder of The World’s Greatest Women Academy, shares the five masks that women often wear that make it tough for them to succeed. She offers tips on what female executives and entrepreneurs can do differently to be authentic and wildly successful. Learn more about Annette at www.annettecomer.com.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-04-3042 minFirst and TrueVicky Lowell Explains “The Mommy Penalty Box”Episode 009 of Credit Union Business News Podcast
Vicky Lowell, CDFA – Founder of Empowered Worth and international best-selling author of Empower Your Worth: A Woman’s Guide to Increasing Self-Worth and Net Worth, joins us to explain “The Mommy Penalty Box.” She also shares practical tips on how credit unions can engage their female members and provide financial guidance to those who leave the workforce to be caregivers. Learn more about Vicky at https://www.empoweredworth.com/.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed...
2020-04-2927 minCool Culture CornerHow to Drive Results Without Damaging RelationshipsEpisode 143 of Cool Culture Corner
Jordan Goldrich, the Workplace Warrior Executive Coach, teaches abrasive executives how to end complaints by being authentic, thus, taking their cultures to even higher levels of performance. Learn more about Jordan at www.jordangoldrich.com
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
2020-04-2339 minCool Culture CornerDo Your REAL WorkEpisode 142 of Cool Culture Corner
Lia Dunlap, the Purpose & Prosperity Oracle for Conscious Leaders, details the three massive mistakes leaders make that keep them frustrated about doing shallow work and anxious having their gift die within them. Learn more about Lia at https://www.oracleonpurpose.com/
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
2020-04-1746 minFirst and TrueStacy Armijo on How to "Amplify" the Experience for Your Employees and MembersEpisode 008 of Credit Union Business News Podcast
Amplify CU's Chief Experience Officer, Stacy Armijo, discusses how to weave together the online and offline experiences that drive exceptional service for your members. One of the first steps is to create a positive experience for your employees.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this episode, Bator Training & Consulting, at ww...
2020-04-1537 minCool Culture CornerCreating Physical & Emotional Health and Healing in the WorkplaceEpisode 141 of Cool Culture Corner
Dr. Sheri Prentiss shares her story of perseverance as well as how corporate cultures can foster a healthier environment for their employees leading to increased productivity. Learn more about Dr. Sheri at www.drsherimd.com.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
2020-04-0938 minCool Culture CornerFind Purpose and Peace in ForgivenessEpisode 140 of Cool Culture Corner
Arin Halicki, the Clarity Catalyst, joins us for an in-depth and sometimes humorous discussion on the journey up the corporate ladder and to entrepreneurship as well as how forgiveness in the workplace can lead us down a path of peace and greater personal productivity. Learn more about Arin at www.arinhalicki.com
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
2020-04-0342 minFirst and TrueMilana Leshinsky on Virtual TrainingEpisode 007 of Credit Union Business News Podcast
Simplicity Circle Founder, Milana Leshinsky. shares much needed advice today on virtual training and summits as well as the technology tools to connect with employees and members. Learn more about Milana at www.simplicitycircle.com.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this episode, Bator Training & Consulting, at www.btcinc.net...
2020-04-0144 minCool Culture CornerCollaboration is King...Especially Today!Episode 139 of Cool Culture Corner
Collaboration has never been more important than today. There are so many positive examples of businesses and people making positive connections during this period of time. Unfortunately, there is a small percentage of professionals that choose not to collaborate and live in a silo. It will be the collaborators that not only survive but thrive this pandemic.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
2020-03-2711 minCool Culture CornerTeam Building During the PandemicEpisode 138 of Cool Culture Corner
During this temporary crisis, now is the time to embrace the core values and standards of your organization more than ever.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
2020-03-2008 minFirst and TrueAnita Belitz Shares the Secret to Getting Promoted without AskingEpisode 006 of Credit Union Business News Podcast
Anita Belitz, Career Mentor, shares how employees can get unstuck and move up the org-chart in the financial industry today. Learn more about Anita at www.anitabelitz.com including her podcast - the Wise Women's Workplace
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this episode, Bator Training & Consulting, at ww...
2020-03-1843 minCool Culture CornerApplying Family Principles to Workplace CultureEpisode 137 of Cool Culture Corner
Family scholar, Dr. David Schramm, joins us to detail how applying strong family principles to workplace culture can improve morale, productivity, and profits. Learn more about Dr. Dave at at drdaveschramm.com and his recent TedX talk at https://youtu.be/Pmz7z4hyM9E.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-03-0533 minFirst and TrueDr. David Schramm on How Family Principles Translate into Strong CulturesEpisode 005 of Credit Union Business News Podcast
Dr. David Schramm, Ph.D. in Family Studies, discusses how the dynamics of strong family principles translate into a healthy workplace culture within your credit union. Learn more about Dr. Dave at www.drdaveschramm.com and his recent TedX talk at https://youtu.be/Pmz7z4hyM9E.
Learn more about Credit Union Business News at www.creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more ab...
2020-03-0437 minCool Culture CornerDon't Just Envision It, Feel It!Episode 136 of Cool Culture Corner
David Adelson joins us this episode for a different perspective and interesting conversation on culture, sales, and how to exceed the goals that you set. Learn more about David at davidadelson.com, peaceandharmonydownload.com, and takethequiznow.com.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-02-2037 minFirst and TrueBecky Landis encourages her members to "Come on Home"Episode 004 of Credit Union Business News Podcast
Becky Landis, CEO of State Highway Patrol FCU in Columbus, OH, discusses the motivation behind the credit union's 60th-year-celebration tagline "Come on Home."
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this episode, Bator Training & Consulting, at www.btcinc.net.
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Support this podcast: https://anchor.fm...
2020-02-1922 minCool Culture CornerFitness for Your JobEpisode 135 of Cool Culture Corner
Nate Palmer - NASM certified personal trainer and corrective exercise specialist - joins us on this episode to discuss nutrition options and movement to help your productivity regardless of your role in your business. Learn more about Nate at www.n8trainingsystems.com.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-02-1322 minFirst and TrueChris Bower on LeadershipEpisode 003 of Credit Union Business News Podcast
Credit union veteran and current CEO of Endurance FCU, Chris Bower, discusses the essential elements of leadership today. As a leader of three different credit unions in three different states in the past 15 years, Chris shares his approach to mentorship today.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this episode, Bator Training &am...
2020-02-0525 minCool Culture CornerToday's Sales CultureEpisode 134 of Cool Culture Corner
The sales culture of today is not about finding ways to manipulate your prospects. It is about building the sales process from the ground up.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-01-1011 minFirst and TrueRobert York on the Power of Differentiation and NicheEpisode 001 of Credit Union Business News Podcast
We meet with Robert York, VP of Marketing & Business Development for ILWU Credit Union, at the institution’s headquarters in Long Beach, CA to delve into how focusing on a specific member-niche not only builds brands but also grows assets and income.
Learn more about Credit Union Business News at creditunionbusiness.com.
Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this...
2020-01-0834 minCool Culture CornerDon't Be the Smartest Person in the RoomEpisode 133 of Cool Culture Corner
If you are the smartest person in the room, or worse act like you are, you will suffocate any collaborative energy among the people in the room. The smartest person knows that he or she is rarely the smartest person and builds a culture with complimentary skills and personalities that build upon each other.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2020-01-0208 minCool Culture CornerVirtual InvolvementEpisode 132 of Cool Culture Corner
Consider using the latest inexpensive technology to connect and involve employees at multiple locations or branches. See facial expressions, share screens, and go beyond the archaic conference-call line. Invest in the technology and your culture!
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2019-12-1205 minCool Culture CornerThe Transformational LeaderEpisode 131 of Cool Culture Corner
Understanding the leadership style that your business needs in its current stage of growth is the key to taking your Brand, Culture, and Strategy to the next level.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2019-11-2110 minCool Culture CornerThe Antidote to Stress-Induced Illness in the WorkplaceEpisode 130 of Cool Culture Corner
Dr. Elizabeth Hughes, the Stress Antidote Doctor, tells us how management and individuals can alleviate stress and tension in the workplace for a more positive and productive culture. Learn more about Elizabeth at www.elizabethhughesmd.com.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2019-11-0726 minCool Culture CornerIgnorance in Your CultureEpisode 129 of Cool Culture Corner
Everyone is ignorant of something. Embrace the ignorance in your business to understand what needs to be changed.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2019-10-3108 minCool Culture CornerLiving in High Levels of Happiness in the WorkplaceEpisode 128 of Cool Culture Corner
The Happiness Generator, Amy Huentelman, shares her L.E.A.P. formula on how to create more joy for yourself and within a business. Learn more about Amy at inVigor8Life.com and find the free gifts she mentions at HappySelfConnection.com.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2019-10-2439 minCool Culture CornerThe Authentic CultureEpisode 127 of Cool Culture Corner
Be sincere and transparent when announcing new programs to your employees. It may save you from devastating ripple effects to your morale.
Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
2019-10-1707 minCool Culture CornerThe Power of Positive Perception in the Workplace with Dr. Catherine AkbariehEpisode 126 of Cool Culture Corner
Dr. Catherine Akbarieh joins us to provide guidance in creating positive perception in the workplace, including some fun discussions about dental offices. She also shares details about her Three E's: Educate, Eliminate, and Empower. Learn more about Dr. Catherine and her business, Reflective Wellness, at www.linkedin.com/in/reflectivewellness/ Also, take advantage of the offers she makes on the show below:
First 8 who purchase by October 17, 2019, will receive a special gift:
A 40 minute Health Coaching Session to go along with it! (value of $200)
And
2019-10-1138 minCool Culture CornerMaking SHIFT Happen with Marcus BirdEpisode 125 of Cool Culture Corner
Marcus Bird - Wellness Futurist, Quantum Leap Specialist & Peak Potential Coach - joins us as a guest to discuss the Power of Possibility and how it can enhance the culture of your business. Learn more about Marcus at www.marcusbird.net or www.wellnessleadershipacademy.com
Learn more about Bator Training & Consulting at www.btcinc.net
2019-10-0339 minCool Culture CornerThe "Car Wash" CultureEpisode 120 of Cool Culture Corner
Special guest, Henry Lopez, discusses the importance of creating a strong culture in a retail business including a car wash. Henry is not only a serial entrepreneur but also the co-host of The How of Business and the The How of Car Washing. Learn more at www.levantebusinessgroup.com, thehowofbusiness.com, and thehowofcarwashing.com.
Learn more about Bator Training & Consulting at www.btcinc.net
2019-08-0824 minCool Culture CornerThe Confused CultureEpisode 119 of Cool Culture Corner
Starbucks used to be a prime example of Brand, Culture, and Strategy alignment. Today they seem to have a confused Culture that is perplexing to employees and consumers alike.
Learn more about our sponsor, Bator Training & Consulting, at www.btcinc.net.
2019-07-1810 min
Beyond the CallBeyond the Call: On the Scene at the 16th Annual Police Officers’ CU ConferenceEpisode 052 of Beyond the Call
Beyond the Call visits the 16th Annual Police Officers’ CU Conference where co-host, Ken Bator, moderates a panel of law-enforcement experts including Patrick Burke – Executive Director of the Washington DC Police Foundation, Danny Gregg – Chairperson of the Police FCU, and Vince LeVien – a Board Trustee of the Silver Shield Foundation. The panel discusses a number of issues in law enforcement today and how police departments are overcoming them. Learn more about the POCUA at www.policecreditunions.com.
Learn more about our sponsor at www.nationalpolicecu.com
2019-07-0838 minBeyond the CallBeyond the Call – The Thanksgiving ShowEpisode 22 of Beyond the Call
Co-hosts Kacey Smith and Ken Bator talk about what they are thankful for this Thanksgiving season. They also share some of the positive moves the National Police Credit Union and the Police Officers’ Credit Union Association have made this year. Listen to past episodes and learn more about our sponsor at www.nationalpolicecu.com/podcast
2018-11-1912 minBeyond the CallBeyond the Call – The Veterans’ Day TributeEpisode 21 of Beyond the Call
Co-hosts Kacey Smith and Ken Bator look back at the past shows that featured US military veterans and share clips in this Veterans’ Day Tribute episode. Listen to past episodes and learn more about our sponsor at www.nationalpolicecu.com/podcast
2018-11-1216 minCool Culture CornerNumber 100!Episode 100 of Cool Culture Corner
Ken Bator looks back at the past 99 episodes and the original impetus of starting this podcast. He also share the #1 tip offered to create a Cool Culture Corner in the history of the show.
www.btcinc.net
2018-10-3107 minCool Culture CornerCollaboration: The Cure for SilosEpisode 098 of Cool Culture Corner
Ken Bator, your Organizational Culture and World-Class Service Standards Expert, shares tips on how to break the silo-walls in your business.
www.btcinc.net
2018-10-1705 minBeyond the CallBeyond the Call – The LookbackEpisode 011 of Beyond the Call
Co-hosts for Beyond the Call - Kacey Smith, Vice President of the National Police Credit Union, and Ken Bator, CEO of the Police Officers' CU Association – look back on the first ten episodes of the show. They talk about some of their favorite moments and a couple of the bloopers the audience didn’t see or hear. For more information on our sponsor go to www.nationalpolicecu.com.
2018-09-0318 minBeyond the CallBeyond the Call - The Introductory EpisodeEpisode 000 of Beyond the Call
Co-hosts for Beyond the Call - Kacey Smith, Vice President of the National Police Credit Union, and Ken Bator, CEO of the Police Officers' CU Association - introduce the new show for Law Enforcement Professionals and all those that support them. Kacey and Ken discuss their motivation for the show and what our listeners can expect.
2018-06-1619 minCool Culture CornerEp. 067 of Cool Culture CornerThe Best Thing to do for Our Culture in December--- Support this podcast: https://anchor.fm/kenneth-bator/support
2017-12-0505 min