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Kenneth Bator

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Cool Culture CornerCool Culture CornerFirst and TrueEpisode 200 of Cool Culture Corner Host, Ken Bator, celebrates the 200th episode of Cool Culture Corner and announces his newest podcast coming soon, First and True. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.2023-02-2806 minCool Culture CornerCool Culture CornerPlunging for CultureEpisode 192 of Cool Culture Corner What can you learn about culture building from your plumber? Ken Bator shares a recent experience that will give your team some insight. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.2022-12-2009 minCool Culture CornerCool Culture CornerOld Fashioned Experience TodayEpisode 191 of Cool Culture Corner Ken Bator returns for season 10 and gives an excellent example of a positive culture from his recent stay at the Hotel Monaco in Chicago. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.2022-12-1407 minCool Culture CornerCool Culture CornerEmpathy FatigueEpisode 189 of Cool Culture Corner Empathy fatigue isn’t just for first responders anymore. It’s affecting many of us in the workplace. Host, Ken Bator, discusses the topic in reference to an article from 2020: https://www.mindful.org/empathy-fatigue-is-all-too-real/ Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.2022-06-1413 minCool Culture CornerCool Culture CornerHow Do You Want Things To Be?Episode 187 of Cool Culture Corner Ken Bator shares a snippet from a recent conversation with Work-Life Balance Expert, Dr. Donnie Hutchinson, on asking two crucial questions in order to make positive change in your life or culture. Learn more about Dr. Donnie Hutchinson at www.donniehutchinson.com Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.2022-06-0111 minCool Culture CornerCool Culture CornerYour Ego Isn't Always Your AmigoEpisode 186 of Cool Culture Corner Sometimes your ego as a leader can be an asset. Other times maybe not so much. Having the self-awareness to know when your ego is getting in the way and choosing to put it aside is a gift. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.2022-05-2407 minCool Culture CornerCool Culture CornerWhy So Serious?Episode 185 of Cool Culture Corner In this world of negativity and divisiveness how do you inject humor into the workplace? Asking for a friend. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.2022-05-1710 minCool Culture CornerCool Culture CornerThe "Ma & Pa" CultureEpisode 184 of Cool Culture Corner Cultures sometimes seem more civil at a local business. Employees seem happier. Customers receive better service. Is this something we can adopt in a big business? Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.2022-05-1008 minCool Culture CornerCool Culture CornerWe're Not at Home AnymoreEpisode 183 of Cool Culture Corner Ken takes some advice from his childhood and applies it to culture building today as people are leaving home and going back to a workplace environment. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.2022-05-0308 minCool Culture CornerCool Culture CornerConflict AvoidanceEpisode 182 of Cool Culture Corner Sometimes it’s not about conflict resolution. It’s about conflict avoidance. After all, not every difference of opinion is worthy of a conflict. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.2022-04-2611 minCool Culture CornerCool Culture CornerCommunicate, Communicate, and Communicate!Episode 181 of Cool Culture Corner Cool Culture Corner returns for Season 9! Host, Ken Bator, gives a preview and reminds business owners and managers that in these difficult times one of the best solutions is communication. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.2022-04-2008 minCool Culture CornerCool Culture CornerCulture ClassesEpisode 180 of Cool Culture Corner With this season ending and Cool Culture Corner going on hiatus until 2nd Quarter of 2022, we review some of the culture-building classes available to help your business to better involve your team for better productivity, better profits, and growth!  Learn more about BTC's culture classes at https://amphy.com/signup/60a5b13a-bbe1-4991-8b5f-a6f8fecee4d3 Learn more about Bator Training & Consulting at www.btcinc.net2021-12-0208 minCool Culture CornerCool Culture CornerTools for TeambuildingEpisode 179 of Cool Culture Corner What tools do you and your business use to involve everyone on your team and stay productive? Does leveraging technology to be productive detract from the human experience? Learn more about Bator Training & Consulting at www.btcinc.net2021-11-1813 minCool Culture CornerCool Culture CornerWhat’s Behind It?Episode 178 of Cool Culture Corner Sometimes team members don’t throw speed bumps into projects simply to be a pain and to cause chaos. Many times there is a logical reason to take a pause and a closer look that can make what would just be good truly great. Does your culture allow for that logical pause? If the answer is “no” then attend one of BTC's classes on Amphy such as The Foundation for Your Brand, Culture, and Strategy. Learn more about Bator Training & Consulting at www.btcinc.net2021-11-1109 minCool Culture CornerCool Culture CornerJust Smile?Episode 177 of Cool Culture Corner There's a lot of angst out there and it's effecting company cultures all over. A simple smile used to work in connecting with people in the workplace and diffusing negative customer situations. But will that work today with everyone wearing masks? Could you use some help in making better connections within your unique business? Then attend one of BTC's classes such as The Foundation for Your Brand​,​ Culture​,​ & Strategy. Learn more about Bator Training & Consulting at www.btcinc.net2021-11-0411 minCool Culture CornerCool Culture CornerThink EntrepreneuriallyEpisode 176 of Cool Culture Corner It's been suggested before by more than one business person that entrepreneurship can solve most if not all of the world's problems. If that's case, could that mindset solve the customer service issues we are seeing today at many retail locations? You bet it can! Could you use some help in developing the entrepreneurial spirit within your unique business? Then attend one of BTC's classes such as The Foundation for Your Brand​,​ Culture​,​ & Strategy. Learn more about Bator Training & Consulting at www.btcinc.net2021-10-2813 minCool Culture CornerCool Culture CornerDifferent StrokesEpisode 173 of Cool Culture Corner Host, Ken Bator, kicks off Season Eight with an example of a blown business deal that reminds us how we need to cater to the personalities of others. Simply put, you need to employ different strokes for different folks. Could your business use some assistance in relationship building both internally and externally? The take one of BTC's classes on Amphy such as Service Standards: The Key to Branding the Experience.2021-10-0711 minCool Culture CornerCool Culture CornerThe Female Entrepreneur MindsetEpisode 172 of Cool Culture Corner Fellow author of From No Worth to Self-Worth, Candice Bakx-Friesen, discusses her chapter in the book. She shares insight into specific experts such as "Remember Why You Started" and "Defeat Fear Through Action." Learn more about Candice at https://www.candicebakxfriesen.com/ Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us2021-06-2922 minCool Culture CornerCool Culture CornerThat's Un-American!Episode 171 of Cool Culture Corner A commentary on the recent cancellation of hundreds of flights by American Airlines and what we can learn from that fiasco about not only culture building but also its alignment with branding and strategy. Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us2021-06-2214 minCool Culture CornerCool Culture CornerA Unique AllergyEpisode 170 of Cool Culture Corner Host, Ken Bator, shares a childhood story that became relevant in regards to culture building during a recent collaborative effort. Learn more about Bator Training & Consulting and schedule your  complimentary 15-minute strategy session at www.btcinc.net/contact-us2021-06-1509 minCool Culture CornerCool Culture CornerOpen Your EyesEpisode 169 of Cool Culture Corner Host, Ken Bator, talks about recent developments with the CU Business News Podcast and CUNA's "Open Your Eyes" campaign. As business owners and executives we should "Open Our Eyes" to our employees and our specific niche. Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us2021-06-0813 minCool Culture CornerCool Culture CornerFrom No Worth to Self-WorthEpisode 168 of Cool Culture Corner Host, Ken Bator, shares details from his new book collaboration, From No Worth To Self-Worth, written alongside eleven fellow authors. It is a collection of experts sharing from the heart and is dedicated to those who have ever been made to feel less than, to feel inadequate,  been bullied, or held back. Everyone has something amazing to offer. It is important to remember that and the struggles people may be having internally as we are building a Cool Culture Corner within our unique business. Learn more about Bator Training & Consulting a...2021-06-0108 minCredit Union Business News PodcastCredit Union Business News PodcastRita Ward on Credit Union ComplianceEpisode 024 of the Credit Union Business News Podcast Rita Ward, Regulatory and Audit Director for RADD, LLC, joins us to discuss the current and possible future realities of credit union compliance. She also shares valuable insight as to when it makes sense to outsource compliance duties and when certain tasks are better accomplished in-house. Learn more about Rita at https://raddllc.com/ Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BT...2021-05-2731 minCool Culture CornerCool Culture CornerVulnerability in Team BuildingEpisode 167 of Cool Culture Corner James Robilotta, Professional Speaker and Improv Comedian, joins us to talk about team building. We discuss how important it is to allow your employees to be vulnerable as we get back to working in person. Learn more about James at www.jamestrobo.com. Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us2021-05-2542 minCredit Union Business News PodcastCredit Union Business News PodcastJim McCabe on Protecting Your Members and Generating Non-Interest IncomeEpisode 023 of the Credit Union Business News Podcast Jim McCabe, EVP of ID Theft Solutions for Vero, details the “cyberdemic” that has taken place since the rise of COVID-19 and how credit unions can protect their members. He also discusses how institutions can increase their non-interest income by adding value through offering a bundle that includes ID theft solutions. Learn more about Vero’s ID Theft Solutions at https://origence.com/solutions/credit-union-solutions/identity-solutions/?ref=cu Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be direct...2021-05-2043 minCool Culture CornerCool Culture CornerDo We Really Need Unions?Episode 166 of Cool Culture Corner Host, Ken Bator, pontificates if unions are necessary in this day and age quoting a popular statement by the late Dr. Stephen Covey, "When trust is high rules are unnecessary. When trust is low rules are unenforceable." Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us2021-05-1809 minCredit Union Business News PodcastCredit Union Business News PodcastEric Isham on Your Website as Your First BranchEpisode 022 of the Credit Union Business News Podcast CEO and Founder of OMNICOMMANDER, Eric Isham, talks about running a veteran-owned-and-operated business. He also explains why most credit union websites are not up to par today from a branding or ADA compliance standpoint. Learn more about Eric at https://omnicommander.com/ Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training &am...2021-05-1334 minCool Culture CornerCool Culture CornerDesign Thinking in Your CultureEpisode 165 of Cool Culture Corner Founder and Principal Consultant at Strategic Insights, Helene Cahen, joins us to provide details on “Design Thinking.” She shares how this mindset allows the entire team to be involved and allows for failure early in the process if needed. This allows for more success and less time and money spent on projects that just won’t work. Learn more about Helene at www.strategicinsights.biz Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us 2021-05-1130 minCredit Union Business News PodcastCredit Union Business News PodcastJoe Tedesco on Emerging from the PandemicEpisode 021 of the Credit Union Business News Podcast CEO of Ocean Financial FCU, Joe Tedesco, talks about how their employees rallied to support their members during the pandemic. This ranged from quickly getting up to speed on PPP loans to teaching people how to use the drive-up for the first time in their lives. Joe also shares a few takeaways from the experience that will serve as valuable reminders in the future. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Ha...2021-05-0634 minCool Culture CornerCool Culture CornerHow Winning is DoneEpisode 164 of Cool Culture Corner The host of the Brave Women at Work podcast, Jennifer Pestikas, joins us to discuss how professionals can best lead their teams as we see an end to the pandemic. She also shares some wonderful insights for working mothers on how to juggle multiple priorities and take care of themselves. Learn more about Jennifer at https://www.howwinningisdone.com/ Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us2021-05-0427 minCool Culture CornerCool Culture CornerReviving a Disengaged TeamEpisode 163 of Cool Culture Corner Small-Business Scaling Strategist, Leslie Hassler, joins us to discuss how to empower or re-empower your team as we begin to crawl out of the pandemic. She shares multiple tips that you can implement in your business immediately that will help you get back on the path of growth with all employees moving in the same direction. Learn more about Leslie at yourbizrules.com and take the free quiz at yourbizrules.com/scaling-rich-quiz. Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc...2021-04-2738 minCool Culture CornerCool Culture CornerThe Inconvenient CultureEpisode 162 of Cool Culture Corner Ken Bator shares a recent vacation experience at a resort where their tagline should be "Sorry for the inconvenience." Learn from their mistakes so they aren't made in your service-based business. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at  https://btcinc.net/contact-us/2020-12-0414 minCool Culture CornerCool Culture CornerBold, Not BossyEpisode 161 of Cool Culture Corner Pattie Grimm – author, speaker, and coach with more than 25 years of experience as a senior woman leader with Global Fortune 50 companies – joins us to discuss how female executives can be bold and not bossy within their corporate cultures. She shares timeless tips that can be applied today and beyond. Learn more about Pattie, and take advantage of her special offer, at womenkickingglass.com/book Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/2020-11-1933 minCredit Union Business News PodcastCredit Union Business News PodcastKen Bator and the Season-One Wrap-UpEpisode 020 of the Credit Union Business News Podcast Ken Bator, the host and producer of the show, takes a look back at season one and a look forward at season two of the Credit Union Business News Podcast. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training & Consulting, at https://btcinc.net/ --- Support this po...2020-09-3015 minCredit Union Business News PodcastCredit Union Business News PodcastShondell Varcianna on Content That ConnectsEpisode 019 of the Credit Union Business News Podcast CEO & Founder of Varci Media, Shondell Varcianna, explains that the best content is subject matter that your members actually want rather than what your executive team or board want. She enlightens financial institutions that the best brands know their audience like their best friends. Learn  more about Shondell at www.varcimedia.com. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Ba...2020-09-1628 minCredit Union Business News PodcastCredit Union Business News PodcastEric Berg on Doing Well by Doing GoodEpisode 018 of the Credit Union Business News Podcast Eric Berg, the Founder and President of NetGiver, discusses how to align charitable giving and brand enhancement within your credit union. Doing so not only can build member loyalty but also employee involvement. Learn more about NetGiver at netgiverapp.com. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training &am...2020-09-0232 minCool Culture CornerCool Culture CornerPodcast CultureEpisode 160 of Cool Culture Corner With the New Media Summit coming up, Ken shares three tips to be a quality podcast guest: 1) Have a media one sheet 2) Be early for your interview 3) Share the heck out of your podcast episode Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/2020-08-2720 minCool Culture CornerCool Culture CornerEmpowerment & Culture in the Time of COVID-19Episode 159 of Cool Culture Corner Hospitality Consultant, Christie Lawler, joins us to discuss culture building during the furloughs, layoffs, and constant uncertainty of a pandemic. Leadership is always critical but it is the key ingredient to survival today. Learn more about Christie at cjlconsults.com Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/2020-08-2036 minCredit Union Business News PodcastCredit Union Business News PodcastDaniela Parker on Managing RiskEpisode 017 of the Credit Union Business News Podcast Daniela Parker, Chief Risk Officer of TwinStar Credit Union, joins us to discuss the challenges of managing risk especially during a pandemic. Spoiler alert: Did anyone say “toilet paper?” Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training & Consulting, at https://btcinc.net/ --- Support this podcast: https...2020-08-1935 minCool Culture CornerCool Culture CornerThe Creative CultureEpisode 158 of Cool Culture Corner Author of The Creative Culture, Justin Dauer, explains why actions speak much louder than words when building team morale. Allowing everyone to have a seat at the table is critical in this chaotic world in order to continue moving your business forward. Learn more about Justin and his book at www.the-culturebook.com. Learn more about Bator Training & Consulting and schedule a strategy  session, as encouraged in the show, at https://btcinc.net/contact-us/2020-08-0638 minCredit Union Business News PodcastCredit Union Business News PodcastRebecca Stone on Creating a Best Place to WorkEpisode 016 of the Credit Union Business News Podcast Rebecca Stone, CEO of Service One Credit Union, joins us to discuss how to give employees a voice and, thus, creating an environment where employees want to come to work. Simply put, when you take care of your employees they take care of your members. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of...2020-08-0535 minCool Culture CornerCool Culture CornerLove, Live, LeadEpisode 157 of Cool Culture Corner Randall Sean Garcia - speaker, author, and futurist - discusses the power of wisdom in your culture in the midst of the chaos of 2020. He also teaches us how to lead during these unprecedented times. Learn more about Randall at http://www.randallsgarcia.com/ Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/2020-07-3039 minCool Culture CornerCool Culture CornerYou Were Born to FlyEpisode 156 of Cool Culture Corner Award-Winning Motivational Keynote Speaker and Author, Daniel Gomez, explains Why You Were Born to Fly and how helping others to fly creates a winning culture. Learn more about Daniel Gomez at DanielGomezInspires.com. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/2020-07-2342 minCredit Union Business News PodcastCredit Union Business News PodcastConnie Miller on Building a Great Place to WorkEpisode 015 of the Credit Union Business News Podcast Connie Miller, CEO of Icon Credit Union, joins us to detail how her organization is not only consistently recognized as one of the best places to work but also one of the most financially sound institutions in the industry. A strong culture and a profitable business are two sides of the same coin, Learn more about Credit Union Business News at creditunionbusiness.com.  Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BT...2020-07-2240 minCool Culture CornerCool Culture CornerBalance is a Myth but Work/Life Harmony Isn'tEpisode 155 of Cool Culture Corner Shane Fielder, The Innovative Samurai, joins us to explain that when you try to balance your life you force yourself to choose winners and losers within your priorities. Conversely, Work/Life Harmony allows you to find greater peace and purpose without hustling or grinding. Learn more about Shane at samuraiinnovation.com and take advantage of the free gift he mentions at nofailplans.com. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/2020-07-1642 minCool Culture CornerCool Culture CornerEmpowerment and Inspirational ConversationsEpisode 154 of Cool Culture Corner Jani Roberts and Sabrina Ursaner, Co-Founders of Alignment Essentials, share tools for living in the now, appreciating the contrast in life, and finding more joy in everything you do even in a pandemic! Learn more about Jani and Sabrina at alignmentessentials.com and use code KBCULTURE to take advantage of the VIP access they mention during the show. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/2020-07-0946 minCredit Union Business News PodcastCredit Union Business News PodcastJason Peach on the Future of Fin-tech in the Credit Union IndustryEpisode 014 of the Credit Union Business News Podcast Jason Peach, CEO of West Community Credit Union, joins us for a conversation on their experience with a fin-tech accelerator in their local St. Louis area. We also discuss the value of technology to both the brand and culture of the institution.  Learn more about Credit Union Business News at creditunionbusiness.com.  Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.     Learn more about th...2020-07-0831 minCool Culture CornerCool Culture CornerI'm in HR and I Hired the Wrong Person!Episode 153 of Cool Culture Corner Vicky Brown, CEO of Idomeneo Enterprises, joins us to teach how to use the interview to get the information you need for a new hire. She also tells us about the worthless questions you need to stop asking like "Where do you see yourself in five years?" Learn more about Vicky at https://idomeneoinc.com/ and take advantage of her free gift by going to leadersjourney.tv/questions. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/2020-07-0238 minCool Culture CornerCool Culture CornerYou Aren't Here to be Good, You're Here to be BetterEpisode 152 of Cool Culture Corner Anne Shoshana Deakter, Concierge Life Coach and Author, joins us with advice on how to reclaim hope, purpose, and fulfillment in a world gone crazy! Learn more about Anne at www.anneshoshanadeakter.com and grab the first three chapters of her new book for free by emailing her directly at goodtobetter2020@gmail.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.2020-06-2527 minCredit Union Business News PodcastCredit Union Business News PodcastChad Miller on the Value of Community PartnershipsEpisode 013 of the Credit Union Business News Podcast  Chad Miller, CEO of SW Louisiana CU, discusses the value of community partnerships to the brand and strategy of his CDFI. He also talks about the challenges of being a first-year CEO in a world of COVID-19 and civil unrest. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.  Learn more about the sponsor of th...2020-06-2432 minCool Culture CornerCool Culture CornerReducing Chaos and StressEpisode 151 of Cool Culture Corner Tracy Paye, Professional Organizer and Productivity Coach, teaches us how to restore order and balance in the home and workplace at a time when we all really need it. She also discusses ADHD coaching as an entrepreneur who has been successfully managing the issue for several years. Learn more about Tracy at missorganized.com or www.facebook.com/professionalorganizersandiego/  Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.2020-06-1852 minCool Culture CornerCool Culture CornerTransition Cultures for Military VeteransEpisode 150 of Cool Culture Corner Host of the Vet Pivot Podcast and former US Air Force Master Military Training Instructor, Matt Kuchera, joins us to break down the critical topics facing veterans and transitioning service members today. Learn more about Matt and the podcast at vetpivot.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.2020-06-1133 minCredit Union Business News PodcastCredit Union Business News PodcastCami Baker on the Creating Collaboration with a Social Responsibility EdgeEpisode 012 of the Credit Union Business News Podcast Cami Baker, an authority on leveraging social responsibility in business development, shares ideas on creating collaboration and growing your credit union through partnership. Learn more about Cami at CamiBaker.com Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training & Consulting, at https://btcinc.net/ ...2020-06-1042 minCool Culture CornerCool Culture CornerMove From CrisisEpisode 149 of Cool Culture Corner Kim Kosteck helps those overwhelmed by unexpected events to move away from crisis and to success. Having personally dealt with several setbacks - including domestic violence, children with rare medical conditions, and Hurricane Harvey - Kim understands what is needed for you and your business to bounce back from the unprecedented and unfortunate times we live in today. Listen as she provides implementable tips that will help all of us in 2020. Learn more about Kim at kimkosteck.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to w...2020-06-0438 minCool Culture CornerCool Culture CornerLet's Treat Each Other Like DogsEpisode 148 of Cool Culture Corner The K-9 Mentalist, Ryan Matthews, explains how you can build employee morale and team productivity by applying some of the same methods he has successfully used to train thousands of dogs! Learn more about Ryan at www.IAmRyanMatthews.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.2020-05-2834 minCredit Union Business News PodcastCredit Union Business News PodcastTansley Stearns on the Importance of People and StrategyEpisode 011 of the Credit Union Business News Podcast Chief People & Strategy Officer for Canvas Credit Union, Tansley Stearns, joins us to discuss the critical importance of making a human connection both internally and externally. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training & Consulting, at www.btcinc.net --- Support this podcast: https://anchor.fm...2020-05-2731 minCool Culture CornerCool Culture CornerHow to Juggle Being a Parent and Owning a BusinessEpisode 147 of Cool Culture Corner The Creator of Happi Tummi, Nanette Meneses, joins us to share her entrepreneurial journey. She discusses the challenges and the joys of being a mom and building a unique business at the same time. Learn more about Nanette at https://happitummi.com/ and text "Happi" to 33777 to enter for a free Parent & Baby Gift Pack as mentioned on the show. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.2020-05-2135 minCool Culture CornerCool Culture CornerKnow FearEpisode 146 of Cool Culture Corner Entrepreneur and self-defense expert, Coach Tony Blauer, joins us to discuss fear and how to use it to your advantage in your business especially during these difficult and uncertain times. Learn more about Coach Blauer at www.knowfearnow.com Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.2020-05-1441 minCredit Union Business News PodcastCredit Union Business News PodcastExecutive Panel on the Future of the Credit Union Industry Post-PandemicEpisode 010 of Credit Union Business News Podcast A panel of past guests join host, Ken Bator, to celebrate Episode 010 of the CU Business News Podcast. Stacy Armijo, Eric Bruen, and Robert York discuss what they have done in their credit unions during the pandemic and what they plan in the future to thrive in the new normal. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn mo...2020-05-1351 minCool Culture CornerCool Culture CornerThriving Through Fear & DiscomfortEpisode 145 of Cool Culture Corner Jennifer Martin teaches us how to stop being the thing that holds you back in your culture or for your business. She provides fun tips to bust through procrastination and become unstoppable. Learn more about Jennifer at https://www.businessconsultingsanfrancisco.com/ Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.2020-05-0740 minCool Culture CornerCool Culture CornerShowing Up This Way as a Woman Could Sink Your CareerEpisode 144 of Cool Culture Corner Annette Comer, Founder of The World’s Greatest Women Academy, shares the five masks that women often wear that make it tough for them to succeed. She offers tips on what female executives and entrepreneurs can do differently to be authentic and wildly successful. Learn more about Annette at www.annettecomer.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/  Type "Strategy Session" in the comments section.2020-04-3042 minCredit Union Business News PodcastCredit Union Business News PodcastVicky Lowell Explains “The Mommy Penalty Box”Episode 009 of Credit Union Business News Podcast Vicky Lowell, CDFA – Founder of Empowered Worth and international best-selling author of Empower Your Worth: A Woman’s Guide to Increasing Self-Worth and Net Worth, joins us to explain “The Mommy Penalty Box.” She also shares practical tips on how credit unions can engage their female members and provide financial guidance to those who leave the workforce to be caregivers. Learn more about Vicky at https://www.empoweredworth.com/. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed...2020-04-2927 minCool Culture CornerCool Culture CornerHow to Drive Results Without Damaging RelationshipsEpisode 143 of Cool Culture Corner Jordan Goldrich, the Workplace Warrior Executive Coach, teaches abrasive executives how to end complaints by being authentic, thus, taking their cultures to even higher levels of performance. Learn more about Jordan at www.jordangoldrich.com Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.2020-04-2339 minCool Culture CornerCool Culture CornerDo Your REAL WorkEpisode 142 of Cool Culture Corner Lia Dunlap, the Purpose & Prosperity Oracle for Conscious Leaders, details the three massive mistakes leaders make that keep them frustrated about doing shallow work and anxious having their gift die within them. Learn more about Lia at https://www.oracleonpurpose.com/ Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.2020-04-1746 minCredit Union Business News PodcastCredit Union Business News PodcastStacy Armijo on How to "Amplify" the Experience for Your Employees and MembersEpisode 008 of Credit Union Business News Podcast Amplify CU's Chief Experience Officer, Stacy Armijo, discusses how to weave together the online and offline experiences that drive exceptional service for your members. One of the first steps is to create a positive experience for your employees. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training & Consulting, at ww...2020-04-1537 minCool Culture CornerCool Culture CornerCreating Physical & Emotional Health and Healing in the WorkplaceEpisode 141 of Cool Culture Corner Dr. Sheri Prentiss shares her story of perseverance as well as how corporate cultures can foster a healthier environment for their employees leading to increased productivity. Learn more about Dr. Sheri at www.drsherimd.com.  Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.2020-04-0938 minCool Culture CornerCool Culture CornerFind Purpose and Peace in ForgivenessEpisode 140 of Cool Culture Corner Arin Halicki, the Clarity Catalyst, joins us for an in-depth and sometimes humorous discussion on the journey up the corporate ladder and to entrepreneurship as well as how forgiveness in the workplace can lead us down a path of peace and greater personal productivity. Learn more about Arin at www.arinhalicki.com Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.2020-04-0342 minCredit Union Business News PodcastCredit Union Business News PodcastMilana Leshinsky on Virtual TrainingEpisode 007 of Credit Union Business News Podcast Simplicity Circle Founder, Milana Leshinsky. shares much needed advice today on virtual training and summits as well as the technology tools to connect with employees and members. Learn more about Milana at www.simplicitycircle.com. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training & Consulting, at www.btcinc.net...2020-04-0144 minCool Culture CornerCool Culture CornerCollaboration is King...Especially Today!Episode 139 of Cool Culture Corner Collaboration has never been more important than today. There are so many positive examples of businesses and people making positive connections during this period of time. Unfortunately, there is a small percentage of professionals that choose not to collaborate and live in a silo. It will be the collaborators that not only survive but thrive this pandemic. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.2020-03-2711 minCool Culture CornerCool Culture CornerTeam Building During the PandemicEpisode 138 of Cool Culture Corner During this temporary crisis, now is the time to embrace the core values and standards of your organization more than ever. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.2020-03-2008 minCredit Union Business News PodcastCredit Union Business News PodcastAnita Belitz Shares the Secret to Getting Promoted without AskingEpisode 006 of Credit Union Business News Podcast  Anita Belitz, Career Mentor, shares how employees can get unstuck and move up the org-chart in the financial industry today. Learn more about Anita at www.anitabelitz.com including her podcast - the Wise Women's Workplace Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.   Learn more about the sponsor of this episode, Bator Training & Consulting, at ww...2020-03-1843 minCool Culture CornerCool Culture CornerApplying Family Principles to Workplace CultureEpisode 137 of Cool Culture Corner Family scholar, Dr. David Schramm, joins us to detail how applying strong family principles to workplace culture can improve morale, productivity, and profits. Learn more about Dr. Dave at at drdaveschramm.com and his recent TedX talk at https://youtu.be/Pmz7z4hyM9E. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section. 2020-03-0533 minCredit Union Business News PodcastCredit Union Business News PodcastDr. David Schramm on How Family Principles Translate into Strong CulturesEpisode 005 of Credit Union Business News Podcast Dr. David Schramm, Ph.D. in Family Studies, discusses how the dynamics of strong family principles translate into a healthy workplace culture within your credit union. Learn more about Dr. Dave at www.drdaveschramm.com and his recent TedX talk at https://youtu.be/Pmz7z4hyM9E. Learn more about Credit Union Business News at www.creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more ab...2020-03-0437 minCool Culture CornerCool Culture CornerDon't Just Envision It, Feel It!Episode 136 of Cool Culture Corner David Adelson joins us this episode for a different perspective and interesting conversation on culture, sales, and how to exceed the goals that you set. Learn more about David at davidadelson.com, peaceandharmonydownload.com, and takethequiznow.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.2020-02-2037 minCredit Union Business News PodcastCredit Union Business News PodcastBecky Landis encourages her members to "Come on Home"Episode 004 of Credit Union Business News Podcast Becky Landis, CEO of State Highway Patrol FCU in Columbus, OH, discusses  the motivation behind the credit union's 60th-year-celebration tagline  "Come on Home." Learn more about Credit Union Business News at  creditunionbusiness.com. Suggestions for the CU Business News Podcast  can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at  Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training & Consulting, at www.btcinc.net. --- Support this podcast: https://anchor.fm...2020-02-1922 minCool Culture CornerCool Culture CornerFitness for Your JobEpisode 135 of Cool Culture Corner Nate Palmer - NASM certified personal trainer and corrective exercise specialist - joins us on this episode to discuss nutrition options and movement to help your productivity regardless of your role in your business. Learn more about Nate at www.n8trainingsystems.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.2020-02-1322 minCredit Union Business News PodcastCredit Union Business News PodcastChris Bower on LeadershipEpisode 003 of Credit Union Business News Podcast Credit union veteran and current CEO of Endurance FCU, Chris Bower, discusses the essential elements of leadership today. As a leader of three different credit unions in three different states in the past 15 years, Chris shares his approach to mentorship today. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training &am...2020-02-0525 minCredit Union Business News PodcastCredit Union Business News PodcastEric Bruen on the Credit Union Turnaround via Brand and StrategyEpisode 002 of Credit Union Business News Podcast Eric Bruen, CEO of  Desert Valleys FCU (DVFCU), discusses the journey from arriving on his first day to run an institution that was virtually on life support to building a viable and recognizable brand in the community. We also talk about the passion of the members and staff of the organization that made DVFCU what it is today as well as how credit unions under $100 million in assets certainly CAN compete in today's marketplace. Learn more about Credit Union Business News at creditunionbusiness.com.Suggestions for the...2020-01-2245 minCool Culture CornerCool Culture CornerToday's Sales CultureEpisode 134 of Cool Culture Corner The sales culture of today is not about finding ways to manipulate your prospects. It is about building the sales process from the ground up. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.2020-01-1011 minCredit Union Business News PodcastCredit Union Business News PodcastRobert York on the Power of Differentiation and NicheEpisode 001 of Credit Union Business News Podcast We meet with Robert York, VP of Marketing & Business Development for ILWU Credit Union, at the institution’s headquarters in Long Beach, CA to delve into how focusing on a specific member-niche not only builds brands but also grows assets and income. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this...2020-01-0834 minCool Culture CornerCool Culture CornerDon't Be the Smartest Person in the RoomEpisode 133 of Cool Culture Corner If you are the smartest person in the room, or worse act like you are, you will suffocate any collaborative energy among the people in the room. The smartest person knows that he or she is rarely the smartest person and builds a culture with complimentary skills and personalities that build upon each other.  Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.2020-01-0208 minCool Culture CornerCool Culture CornerVirtual InvolvementEpisode 132 of Cool Culture Corner Consider using the latest inexpensive technology to connect and involve employees at multiple locations or branches. See facial expressions, share screens, and go beyond the archaic conference-call line. Invest in the technology and your culture! Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.2019-12-1205 minCredit Union Business News PodcastCredit Union Business News PodcastIntroductory EpisodeEpisode 000 of Credit Union Business News Podcast In this introductory episode, podcast host, Ken Bator, interviews Tim O'Hara, Publisher and Owner of Credit Union Business News. They discuss the many industry publications Tim has started over his career as well as the future of Credit Union Business News Podcast. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this ep...2019-11-2514 minCool Culture CornerCool Culture CornerThe Transformational LeaderEpisode 131 of Cool Culture Corner Understanding the leadership style that your business needs in its current stage of growth is the key to taking your Brand, Culture, and Strategy to the next level. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the    comments section.2019-11-2110 minCool Culture CornerCool Culture CornerThe Antidote to Stress-Induced Illness in the WorkplaceEpisode 130 of Cool Culture Corner Dr. Elizabeth Hughes, the Stress Antidote Doctor, tells us how management and individuals can alleviate stress and tension in the workplace for a more positive and productive culture. Learn more about Elizabeth at www.elizabethhughesmd.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the   comments section.2019-11-0726 minCool Culture CornerCool Culture CornerIgnorance in Your CultureEpisode 129 of Cool Culture Corner Everyone is ignorant of something. Embrace the ignorance in your business to understand what needs to be changed. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by   going to www.btcinc.net/contact-us/ Type "Strategy Session" in the   comments section.2019-10-3108 minCool Culture CornerCool Culture CornerLiving in High Levels of Happiness in the WorkplaceEpisode 128 of Cool Culture Corner The Happiness Generator, Amy Huentelman, shares her L.E.A.P. formula on how to create more joy for yourself and within a business. Learn more about Amy at inVigor8Life.com and find the free gifts she mentions at HappySelfConnection.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.2019-10-2439 minCool Culture CornerCool Culture CornerThe Authentic CultureEpisode 127 of Cool Culture Corner Be sincere and transparent when announcing new programs to your employees. It may save you from devastating ripple effects to your morale. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.2019-10-1707 minCool Culture CornerCool Culture CornerThe Power of Positive Perception in the Workplace with Dr. Catherine AkbariehEpisode 126 of Cool Culture Corner Dr. Catherine Akbarieh joins us to provide guidance in creating positive perception in the workplace, including some fun discussions about dental offices. She also shares details about her Three E's: Educate, Eliminate, and Empower. Learn more about Dr. Catherine and her business, Reflective Wellness, at www.linkedin.com/in/reflectivewellness/  Also, take advantage of the offers she makes on the show below: First 8 who purchase by October 17, 2019, will receive a special gift: A 40 minute Health Coaching Session to go along with it! (value of $200) And 2019-10-1138 minCool Culture CornerCool Culture CornerMaking SHIFT Happen with Marcus BirdEpisode 125 of Cool Culture Corner Marcus Bird - Wellness Futurist, Quantum Leap Specialist & Peak Potential Coach - joins us as a guest to discuss the Power of Possibility and how it can enhance the culture of your business. Learn more about Marcus at www.marcusbird.net or www.wellnessleadershipacademy.com Learn more about Bator Training & Consulting at www.btcinc.net2019-10-0339 minCool Culture CornerCool Culture CornerThe "Car Wash" CultureEpisode 120 of Cool Culture Corner Special guest, Henry Lopez, discusses the importance of creating a strong culture in a retail business including a car wash. Henry is not only a serial entrepreneur but also the co-host of The How of Business and the The How of Car Washing. Learn more at www.levantebusinessgroup.com, thehowofbusiness.com, and thehowofcarwashing.com. Learn more about Bator Training & Consulting at www.btcinc.net2019-08-0824 minCool Culture CornerCool Culture CornerThe Confused CultureEpisode 119 of Cool Culture Corner Starbucks used to be a prime example of Brand, Culture, and Strategy alignment. Today they seem to have a confused Culture that is perplexing to employees and consumers alike. Learn more about our sponsor, Bator Training & Consulting, at www.btcinc.net.2019-07-1810 minBeyond the CallBeyond the CallBeyond the Call: On the Scene at the 16th Annual Police Officers’ CU ConferenceEpisode 052 of Beyond the Call Beyond the Call visits the 16th Annual Police Officers’ CU Conference where co-host, Ken Bator, moderates a panel of law-enforcement experts including Patrick Burke – Executive Director of the Washington DC Police Foundation, Danny Gregg – Chairperson of the Police FCU, and Vince LeVien – a Board Trustee of the Silver Shield Foundation. The panel discusses a number of issues in law enforcement today and how police departments are overcoming them. Learn more about the POCUA at www.policecreditunions.com. Learn more about our sponsor at www.nationalpolicecu.com2019-07-0838 minBeyond the CallBeyond the CallBeyond the Call – The Thanksgiving ShowEpisode 22 of Beyond the Call Co-hosts Kacey Smith and Ken Bator talk about what they are thankful for this Thanksgiving season. They also share some of the positive moves the National Police Credit Union and the Police Officers’ Credit Union Association have made this year. Listen to past episodes and learn more about our sponsor at www.nationalpolicecu.com/podcast2018-11-1912 minBeyond the CallBeyond the CallBeyond the Call – The Veterans’ Day TributeEpisode 21 of Beyond the Call Co-hosts Kacey Smith and Ken Bator look back at the past shows that featured US military veterans and share clips in this Veterans’ Day Tribute episode. Listen to past episodes and learn more about our sponsor at www.nationalpolicecu.com/podcast2018-11-1216 minCool Culture CornerCool Culture CornerNumber 100!Episode 100 of Cool Culture Corner Ken Bator looks back at the past 99 episodes and the original impetus of starting this podcast. He also share the #1 tip offered to create a Cool Culture Corner in the history of the show. www.btcinc.net2018-10-3107 minCool Culture CornerCool Culture CornerCollaboration: The Cure for SilosEpisode 098 of Cool Culture Corner Ken Bator, your Organizational Culture and World-Class Service Standards Expert, shares tips on how to break the silo-walls in your business. www.btcinc.net2018-10-1705 minBeyond the CallBeyond the CallBeyond the Call – The LookbackEpisode 011 of Beyond the Call Co-hosts for Beyond the Call - Kacey Smith, Vice President of the National Police Credit Union, and Ken Bator, CEO of the Police Officers' CU Association – look back on the first ten episodes of the show. They talk about some of their favorite moments and a couple of the bloopers the audience didn’t see or hear. For more information on our sponsor go to www.nationalpolicecu.com.2018-09-0318 minBeyond the CallBeyond the CallBeyond the Call - The Introductory EpisodeEpisode 000 of Beyond the Call Co-hosts for Beyond the Call - Kacey Smith, Vice President of the National Police Credit Union, and Ken Bator, CEO of the Police Officers' CU Association - introduce the new show for Law Enforcement Professionals and all those that support them. Kacey and Ken discuss their motivation for the show and what our listeners can expect.2018-06-1619 minCool Culture CornerCool Culture CornerEp. 067 of Cool Culture CornerThe Best Thing to do for Our Culture in December--- Support this podcast: https://anchor.fm/kenneth-bator/support2017-12-0505 min