Keypoint Intelligence - Podcast Details

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The Key Point PodcastAdvancing Imaging Standards with TWAIN and Keypoint IntelligenceKevin Neal, Board Member of the TWAIN Working Group, sits down with Keypoint Intelligence’s Anne Valaitis to discuss the new TWAIN Direct Testing and Certification Program, with Keypoint as the testing partner. Together, they explore the purpose and the benefits of the program, why vendor readiness is critical in today’s networked scanning environment, and how certification helps ensure compliance, interoperability, and security—gain a clear understanding of the program today!2025-04-3026 min

The Key Point PodcastAdvancing Imaging Standards with TWAIN and Keypoint Intelligence Kevin Neal, Board Member of the TWAIN Working Group, sits down with Keypoint Intelligence’s Anne Valaitis to discuss the new TWAIN Direct Testing and Certification Program, with Keypoint as the testing partner. Together, they explore the purpose and the benefits of the program, why vendor readiness is critical in today’s networked scanning environment, and how certification helps ensure compliance, interoperability, and security—gain a clear understanding of the program today!2025-04-3026 min

The Key Point PodcastOpportunities in Robotics Within the Print IndustryKeypoint Intelligence’s Riley McNulty and Pete Emory sit down with Carl Schell to explore where challenges lie in print today, from the office to production, and how robotics can turn those into a new revenue stream. But you need to first have the education necessary to understand not only the space but also the technology, and that’s where the heads of Keypoint consulting and US lab testing, respectively, come in.2025-04-2316 min

The Key Point PodcastThe Scoop on New Keypoint Intelligence Reman Hardware Certification TestingIn a world where sustainability is discussed ever more frequently, for good or bad, print vendors believe that remanufactured devices are critical moving forward—and we agree. Here, in short time but great detail, Keypoint Intelligence’s David Sweetnam and Carl Schell discuss a new certification program around reman devices as well as device series, along with why the time is right for this level of testing.2025-04-0916 min

The Key Point PodcastEvolving Needs in Education - Findings in the 2024 Keypoint Intelligence Market Insights Technology, along with the needs of students around the world, is evolving on a day-to-day basis, seemingly, and Keypoint Intelligence Analysts Mark Davis and Keith Haas sit down to discuss some research on education. Using our 2024 Market Insights report, they look at the role hybrid learning and cloud-based solutions play in and out of the classroom as well as looking at challenges and trends.2025-04-0224 min

The Key Point PodcastEvolving Needs in Education - Findings in the 2024 Keypoint Intelligence Market InsightsTechnology, along with the needs of students around the world, is evolving on a day-to-day basis, seemingly, and Keypoint Intelligence Analysts Mark Davis and Keith Haas sit down to discuss some research on education. Using our 2024 Market Insights report, they look at the role hybrid learning and cloud-based solutions play in and out of the classroom as well as looking at challenges and trends.2025-04-0224 min

The Key Point PodcastArtificial Intelligence and Its Current Place in the Technology LifecycleWhile signs of a cooling-off period with artificial intelligence (AI) have been seen on Wall Street and elsewhere, that doesn’t mean it’s a bad thing—quite the contrary, in fact. Listen as Keypoint Intelligence’s Anne Valaitis and Carl Schell look at AI adoption, development, and where we’re at in the technology lifecycle, as well as what Keypoint has been doing with AI assessments, services, and webinars.2024-09-1127 min

The Key Point PodcastEveryday Use Cases for AI - Findings from the Keypoint Intelligence Channel SurveyAre you already leveraging artificial intelligence (AI) to help you streamline everyday tasks or, better yet, how are you working with AI? Keith Haas and Lee Davis discuss specific details of Keypoint Intelligence’s State of the Channel survey, prominent AI use cases as highlighted by survey participants, and what this information suggests about the future of print with AI in the mix.2024-09-0419 min

The Key Point PodcastKeypoint Intelligence Details What to Expect at the 2024 PRINTING United ExpoRegardless if you’re attending this year’s edition of PRINTING United or not, it’s imperative you stay on top of all things production print. In this special edition podcast, three members of Keypoint Intelligence’s Production Group discuss trends like sustainability, the rise of digital technologies, and the role of automation in the industry, showing how these innovations are driving change across the print landscape.2024-08-2814 min

The Key Point PodcastGiving More Shape to This Whole AI ThingJoin Keypoint Intelligence’s Anne Valaitis and Carl Schell as they once again sit down for a look into artificial intelligence (AI) and managed IT services for the latest installment in their ongoing podcast series. Here, we reveal some early findings from fresh Primary Research, what Anne will be talking about at the upcoming BTA event, and how Keypoint Intelligence continues to use AI to its advantage.2024-06-0621 min

The Key Point PodcastInnovations Unleashed - Keypoint Intelligence Previews drupaGreg Cholmondeley, German Sacristan, and Eric Zimmerman, all from Keypoint Intelligence’s Production Group, sit down for a discussion on what to expect at drupa—that once-every-four-year event that’s a must attend for so many in print. From artificial intelligence (AI) integration to robotics process automation (RPA) to sustainable print technologies, the 2024 edition should provide attendees with a comprehensive look into our future.2024-05-0828 min

The Key Point PodcastKeypoint Intelligence Guide to Cybersecurity - Protecting Yourself from AI-Powered Hacking in a Regulated WorldAs artificial intelligence (AI) becomes increasingly sophisticated, so do the methods and tactics used by hackers to exploit it. Join Anne Valaitis, Keypoint Intelligence’s Principal Analyst of Managed IT Services, as she mines the topic of AI-powered hacking with Carlos Fernandes and Steve Britt of Agile Cybersecurity Solutions (ACS), exploring the latest trends and discussing how organizations can remain secure and compliant.2023-11-2118 min

The Key Point PodcastManaged IT Services Should Always Be Top of MindFor their quarterly discussion of all things managed IT services, Keypoint Intelligence’s Anne Valaitis and Carl Schell catch up on recent developments and what dealers need to know about the space as 2023 comes to a close. Their conversation potpourri touches on Unified Communications-as-a-Service, cybersecurity, what happened at our Office Document Technologies conference, and a teaser of some of the IT research we have planned into early 2024.2023-11-0820 min

The Key Point PodcastKeypoint Intelligence Guide to Cybersecurity - Best Practices for Asset and Endpoint ManagementJoin Keypoint Intelligence’s Anne Valaitis as she sits down with Chris Perry of Agile Cybersecurity Solutions (ACS) for this second podcast in our ongoing series around cybersecurity. With a multitude of endpoints to manage and monitor, organizations need to know why asset management is so important and how it’s critical to protecting an entire digital ecosystem—and Perry has the answers to the questions you’re already thinking of.2023-10-2415 min

The Key Point PodcastModernizing Print Infrastructure with an Emphasis on Sustainable SolutionsDeborah Hawkins, Group Director of Keypoint Intelligence’s Workplace Group, speaks with Kousuke Ito and Angie Tinto Hamood of Ricoh USA about how print infrastructure can be modernized to become more sustainable. Their discussion spans rising consumer awareness, Ricoh USA’s dealer and education program, recycling, post-consumer recycled (PCR), and many other innovations in the company’s portfolio.2023-10-0423 min

The Key Point PodcastStrategy Plus Culture Equals Success in Acquisitions for MarcoKeypoint Intelligence’s Carl Schell is joined by Jack Rodman and Jolene Shaughnessy of Marco to discuss the mega dealer’s strategy around M&A and how culture play a huge role in the process and integration of combining two entities. From the vantage points of corporate business development and human resources, respectively, Rodman and Shaughnessy dissect the organization’s approach to acquisitions and its most recent acquisition.2023-09-2726 min

The Key Point PodcastKeypoint Intelligence Guide to Cybersecurity - Planning for Cybersecurity Awareness Month 2023This year marks the 20th anniversary of Cybersecurity Awareness Month, and what better time than now to prepare for October! Join Keypoint Intelligence’s Anne Valaitis as she sits down with Carlos Fernandes, Founder and CEO of Agile Cybersecurity Solutions (ACS), to discuss how businesses could and should protect themselves, the latest threats and what to do about them, and the role everyone plays in keeping our digital world safe.2023-09-2616 min

The Key Point PodcastDigital Transformation at the AIIM Solutions Showcase and Strategy SummitTori Miller Liu, CEO of AIIM, and Craig Laue, CEO of IDEM Global and AIIM Florida Chapter President, speak with Keypoint Intelligence’s Lee Davis about what it takes to drive digital transformation (DX) success. They also discuss market and technology trends, along with the educational and networking opportunities available at the AIIM Showcase and Strategy Summit (October 3-4) and the benefits of an AIIM membership.2023-09-1416 min

The Key Point PodcastWhere Milner Is and Where Milner Is GoingMilner’s Tom McMahon, President and General Manager, along with Juan Santos, Regional Sales Director, sit down with Keypoint Intelligence’s Carl Schell to talk about the company and its trajectory in the future. The conversation spans office and production print, managed IT, changes the organization has made and will be making to drive success, and plenty of other topics—all to get to the heart and soul of Milner the company.2023-09-1335 min

The Key Point PodcastBuyer Personas and Their Influence on Purchasing ProgramsMark Davis, Analyst at Keypoint Intelligence, sits down with Canon Europe’s Pierre Meurice and Ryan Stewart to investigate the important topic of how buyer personas can influence purchasing patterns. Their discussion spans the fast-moving borderless world of B2C and B2B across social media, adjusting for cultural differences in the expansive EMEA geographic region, and how to engage with customers on their unique journey.2023-09-0618 min

The Key Point PodcastThe Paperless Office Is Around the Corner and This Time It Is SeriousIn the Keypoint Intelligence 2023 IT Decision Makers (DMs) survey on digital transformation (DX), over 80% of IT DMs from Western Europe and the United States said that it going 100% paperless in the next five years is attainable. Deborah Hawkins and Lee Davis of our Office Group speak to the feasibility of the paperless office, along with how the state of DX is impacting the scanner industry.2023-08-3015 min

The Key Point PodcastManaged IT and Cloud Services in Europe and in ResearchKeypoint Intelligence’s Anne Valaitis and Carl Schell sit down again to talk about managed IT and cloud services, framing much of the dialogue around our Advisory Service research and deliverables. Here they discuss IT in Europe, Anne’s panel session on unified communications at the BTA National Conference in Boston, and more, closing with a bit about the Pitt-WVU rivalry—all fun stuff to be sure!2023-08-2318 min

The Key Point PodcastRPA and IDP Are Changing the Way We WorkKeypoint Intelligence’s Anne Valaitis (Principal Analyst, Office Group) and Lisa Brown (Principal Analyst, Consulting) discuss Keypoint’s recently completed Multi-Client Study on robotics process automation (RPA) and intelligent document processing (IDP). They dissect themes and trends around documents and workflow and then look at the customer journey to analyze how organizations are benefiting from a well-thought-out strategy—among other critical, of-the-day topics.2023-08-1616 min

The Key Point PodcastINK ON EVERYTHING - A Wide Format Ink Technology DiscussionThanks to the technological response from manufacturers, print service providers (PSPs) now have nearly the full capability to put “INK ON ANYTHING!” Eric Zimmerman, Principal Analyst of Wide Format in Keypoint Intelligence’s Production Group, sits down with Dan Johansen, Vice President of Sales for the Americas at Roland DG, to discuss that as well as trends in wide format to help drive the growth of your organization.2023-08-0219 min

The Key Point PodcastUnderstanding Cybersecurity in the Era of AIWith so much talk of how artificial intelligence (AI) can be used to help us in our everyday lives, it’s important to also consider the potential security threats that this technology can bring about. Sit down with Keypoint Intelligence’s Keith Haas and Lee Davis as they discuss how criminals are using AI in alarming ways and how you can best protect yourself.2023-07-1915 min

The Key Point PodcastVendor Financials 2022 and the Office Space in ReviewKeypoint Intelligence’s Deborah Hawkins and Mark Davis sit down to discuss vendor financials for 2022 in the office sphere, dissecting the companies that performed well and not so well. They also share insight on trends that may shape the financial results for next year and other factors affecting the industry, such as supply chain issues, the continuing impact of COVID-19, and much more.2023-07-1215 min

The Key Point PodcastDiscussing Digital Thread with Colin McMahon of PTCWhat is digital thread and how can it benefit businesses in big print? Lee Davis, Senior Analyst in Keypoint Intelligence’s Office Group, sits down with PTC Principal Research Analyst Colin McMahon for an intriguing conversation about the topic, including how it fits into the broader area of digital transformation (DX) and what its future potential is.2023-06-2917 min

The Key Point PodcastThe Rapid Acceleration of Document Processing in Business TodayKeypoint Intelligence Principal Analyst Anne Valaitis speaks with Bruce Orcutt, Senior Vice President of Product Marketing at ABBYY, about the current state of document and process automation. Their insightful conversation hits on many resonant subjects, including a look at some promising new technologies and a discussion around the effect that artificial intelligence (AI) will surely have on business outcomes moving forward.2023-06-1515 min

The Key Point PodcastTalking Thin-Client Scanning with the TWAIN Working GroupKevin Neal (CEO of P3iD) and Jim Tamo (President of Visioneer), both of whom are part of the TWAIN Working Group, sit down with Lee Davis (Senior Analyst in Keypoint Intelligence’s Office Group) to dive into the world of thin-client scanning. During the lively discussion they define what it is, who does it, and who it can help, while outlining other key points of this growing technology.2023-05-3115 min

The Key Point PodcastThe Role AI Plays in the WorkplaceArtificial intelligence has certainly made its presence felt in 2023, perhaps more so than anything else so far this year. Listen as Keypoint Intelligence Analysts Keith Haas and Lee Davis dive into AI’s capabilities, the reasons many workers are concerned about how it will impact their jobs, and how it can be used to augment and modernize the various task people may encounter.2023-05-2413 min

The Key Point PodcastHuman Behavior Can Torpedo Your Security PostureAnne Valaitis, Principal Analyst of Managed IT Services in Keypoint Intelligence’s Office Group, speaks with Stephen Boals of cyberconIQ on the far-reaching consequences of ignoring human assets in a cybersecurity plan—and make no mistake, you need a plan. Learn how organizations are navigating this rocky road and managing risk with critical business changes that will deliver stability and protection to companies and their people.2023-05-1716 min

The Key Point PodcastThe Continuing Conversation Around Managed ITKeypoint Intelligence’s Anne Valaitis and Carl Schell catch up on what’s happened in the world of managed IT and cloud services in the last couple of months. Along with discussing some of the news that came out of the recent NYC Cyber Security Summit and the Sharp National Dealer Meeting, they also provide some details on IT-focused service deliverables that will be published this year.2023-05-1016 min

The Key Point PodcastTrans-Promo and Direct Mail in Transactional Communication BusinessGerman Sacristan, Director of Keypoint Intelligence’s Production Group, concludes his dialogue with Loic Lefebvre, Executive Vice President of Groupe Diffusion Plus, in the second of this two-part podcast. Their discussion here centers on two “very strong and relevant” applications (trans-promo and direct mail), while also hitting on the importance of sustainability in today’s business world.2023-05-0414 min

The Key Point PodcastChallenges and Opportunities in Transactional Communication BusinessKeypoint Intelligence’s German Sacristan sits down with Loic Lefebvre, Executive Vice President of Groupe Diffusion Plus, to discuss how GDP has been serving the transactional market in France for the past two decades. In the first of this two-part conversation, they also speak to transactional communication business challenges and home in on the opportunities GDP is looking at to grow its business.2023-05-0224 min

The Key Point PodcastEarth Day and the Supplies Market“Invest in our Planet” is Earth Day 2023’s theme. Keypoint Intelligence’s Kris Alvarez and Peter Mayhew investigate the ways we can invest more time and effort in “doing the right thing.” They also ask important questions such as can we print and be more sustainable, and is HP on the right track with TerraJet and Evo-Cycle? Our CARTS team (Cartridge Analysts Ruminating about Technology and Supplies) breaks it all down.2023-04-1925 min

The Key Point PodcastA Deeper Dive into No Code Low Code with LonocodeAnne Valaitis, Principal Analyst of Managed IT Services in Keypoint Intelligence’s Office Group, speaks with Nelson Chiu, Cofounder of Lonocode, on the rapid development in and of no-code/low-code technology. Among their various points of conversation, they discuss the evolution of heavy, on-premise solutions to the managed application services being offered today, along with how the benefits of these products are driving adoption rates at a healthy clip.2023-03-2916 min

The Key Point PodcastKeypoint Intelligence Welcomes Back Anne ValaitisWith experience in IT and the print industry, Anne Valaitis recently made the decision to rejoin Keypoint Intelligence after a short time away, this time covering managed IT services in the role of Principal Analyst. Here she is joined by Keypoint’s Carl Schell to discuss, among other things, the overarching plans for developing and growing the IT practice area as part of our Office CompleteView Advisory Service.2023-03-0117 min

The Key Point PodcastHow 3D Print Is Changing the Face of Education3D print is helping to solve many problems in the ever-evolving world, from the printing of organs and prosthetics to machinery and pharmaceuticals, but what about in the education sector? Mark Davis, Analyst in Keypoint Intelligence’s Office Group, sits down with Maggie Grout, Founder of Thinking Huts, to discuss how her non-governmental organization (NGO) is revolutionizing the building of schools through 3D print.2023-02-2209 min

The Key Point PodcastHow Kornit Is Bringing Change to the Fashion IndustryWhen does the fashion industry ever stand still?! Hear what Omer Kulka, Chief Innovation Officer at Kornit Digital, has to say about mega trends in fashion and the shifts in the industry that are occurring as a result of digital print technology, in this informative conversation hosted by Johnny Shell, Principal Analyst in Keypoint Intelligence’s Production Group.2023-02-1525 min

The Key Point PodcastThe 2023 State of the Scanner Channel DiscussionKeypoint Intelligence’s Lee Davis and Keith Haas sit down to look at what’s going on with scanners and digital transformation (DX) in the hybrid business world today. Learn why the conditions are still very ripe for increasing capture and workflow, how the COVID-19 pandemic affected/will continue to affect the need for scanning, and what the “sprint to digitization” could result in this year.2023-02-0110 min

The Key Point PodcastKeypoint Intelligence Talks About Recent Successes and 2023 InitiativesThere is always a lot going on with Keypoint Intelligence and its strategic quiver of products, platforms, and services. Listen as company executives Anthony Sci and Randy Dazo discuss acquisitions (specifically of Karstedt Partners), UVERCE® (Keypoint Intelligence’s e-commerce and sales enablement platform), how the company is diversifying, and much more.2023-01-1117 min

The Key Point PodcastA Look Back and a Look Ahead at IT with Brian Suerth of TAGCybersecurity is all the rage, and rightfully so, but what were some of the other trends in IT this year and where will things evolve to in 2023? Brian Suerth, President of the Technology Assurance Group (TAG), sits down with Keypoint Intelligence’s Carl Schell to discuss all that and more, including an update on TAG’s dealer initiative and what’s in store at the events the organization will host next year.2022-12-1424 min

The Key Point PodcastPrint in the Era of DigitizationPhilip Mazzilli, Staff Product Manager at Qualcomm, speaks with Keypoint Intelligence’s Carl Schell about what the Mopria Alliance has been up to of late and how the organization is helping unify the print experience. They also discuss the state of the A3 vs. A4 debate, what types of files are still popular to print, the continuing supply chain saga, and secure pull printing while also touching on scanning and digital transformation.2022-11-1623 min

The Key Point PodcastThe Importance of Leadership Styles in Hybrid Working FormsDeborah Hawkins, Director of Keypoint Intelligence’s Office Team, speaks with Dr. Heidi Gardner, Professor at Harvard University to discuss some of the points in her new book, Smarter Collaboration. Along with looking at leadership styles in hybrid working forms (there is no one-size-fits-all strategy), Gardner and Hawkins talk about a variety of aspects of collaboration, including challenges, trust, innovation, inclusion, and breaking down barriers.2022-11-0929 min

The Key Point PodcastWhat the Future Holds for Apparel Printing InnovationKeypoint Intelligence’s Johnny Shell, Principal Analyst of Functional & Industrial Printing, speaks with Michelle Moxley Hruby, Innovation Director at The M&R Companies, to discuss some of the new apparel decorating technologies coming to market, including high-speed inline digital systems. They also dissect the main apparel printing platforms and where each one fits, along with opinions on the best fit for each platform and why.2022-11-0223 min

The Key Point PodcastManaged Detection and Response Takes Network and Endpoint Protection to the Next LevelWith cyberattacks on the rise, it’s not enough to simply have malware-prevention and endpoint security in place—organizations need omnipresent detection and real-time response for threats that make it past protective barriers. Keypoint Intelligence’s Jamie Bsales and Nazar Tymoshyk, Founder and CEO of UnderDefense, close out Cybersecurity Awareness Month with a discussion about his company’s MDR-as-a-Service offering and how it can augment traditional cybersecurity tools.2022-10-3113 min

The Key Point PodcastFunctional and Industrial Screen Printing with Andy MacDougallKeypoint Intelligence’s Johnny Shell is joined by Andy MacDougall (Head Coach at MacDougall Screen Printing, Owner of TMI Screen Printing Equipment, and all-around print industry guru) to discuss screen printing. They also talk about the advantages of the technology for functional and industrial products as well as some cool projects MacDougall has been involved with, along with print activities anyone can do to garner interest from the younger generation.2022-10-1927 min

The Key Point PodcastKeypoint Intelligence and Agile Cybersecurity Solutions Discuss Their Important PartnershipCyberattacks are not a matter of if, but when. Carlos Fernandes, Founder and CEO of Agile Cybersecurity Solutions (ACS), has assembled a Cyber SEAL team to deliver product-agnostic cybersecurity services—and Keypoint Intelligence is thrilled to partner with ACS to deliver these world-class services to our customers. Hear what Fernandes has to say about the top threats ACS has found in the field, along with the ways organizations can combat those threats.2022-10-1011 min

The Key Point PodcastAll Things TWAIN with Kevin NealMaking his return to The Key Point Podcast, Kevin Neal, Marketing Chair of the TWAIN Working Group and CEO of P3iD, sits down with Keypoint Intelligence’s Lee Davis, Senior Analyst of Software/Scanners, to discuss the upcoming TWAIN Direct Developers Day (November 9, 2022). The pair also talk about the benefits of TWAIN 2.5 and TWAIN Direct, among other topics.2022-10-0516 min

The Key Point PodcastPost-Pandemic Publishing and the Future of Printed JournalismCary Sherburne, Senior Editor and Director of Services at WhatTheyThink, joins Keypoint Intelligence’s Mark Davis to discuss the current state of publishing, whether current trends are sustainable, and whether publishers have missed the boat following the successes of the pandemic period. They also speak on whether or not printed journalism is making a comeback in our digitized world as well as the rise of new trends in local journalism. 2022-09-2120 min

The Key Point PodcastWhy Managed IT Matters to Century Business ProductsKyle Ruhland, Vice President of Sales & Marketing at Century Business Products (CBP), joins Keypoint Intelligence’s Carl Schell to discuss the impact of managed IT services on the company’s bottom line, pre-pandemic to today. Ruhland describes the acquisition and integration of CatalystIT, along with offering up details on how CBP sells IT and what solutions and services are helping move the needle.2022-09-1420 min

The Key Point PodcastBehind the Scenes of Esko Acquisition of Tilia LabsGreg Cholmondeley (Principal Analyst at Keypoint Intelligence) interviews Jan De Roeck (Marketing Director at Esko) and Tyler Thompson (Solutions Director at Tilia Labs) about how the recent acquisition came about and what the future will bring. Esko is a leader in packaging and label workflow software, while Tilia Labs offers cutting-edge, AI-driven impositioning, ganging, and scheduling solutions.2022-09-0719 min

The Key Point PodcastTalking Digital Textiles with Mike Sanders of Digital BiasListen as Mike Sanders, President of Digital Bias, and Keypoint Intelligence’s Johnny Shell discuss the latest trends and developments in digital textile printing. Sanders also details other important topics such as the motivating factors behind fashion and apparel industries moving to digital printing, technology and ink chemistry advancements, and sustainability that provides real-world advice on how to find success in the DTG (direct-to-garment) space.2022-08-3127 min

The Key Point PodcastSoftware Developments in Digital Textile and DTG Printing: Empowering the Digital WorkflowAaron Yanelli of KornitX joins Keypoint Intelligence’s Johnny Shell to talk about software developments in digital textile and DTG. Kornit Digital is a provider of on-demand, digital production technology for the fashion and textiles industry, and KornitX is a scalable and modular ecosystem for on-demand decorated apparel and textile products. In this can’t-miss discussion, Aaron and Johnny discuss developments in e-commerce and workflow software, the next phase of software advancements, the future of fashion apparel in the metaverse, software’s role in workflow automation, and using software to stabilize your supply chain.2022-08-2424 min

The Key Point PodcastKeypoint Intelligence Welcomes Victor Jacksier as Senior Platform Product ManagerWith a varied and extensive background in the print industry, Victor Jacksier joins our Randy Dazo to discuss his goals and plans to promoting UVERCE, bliQ, as well as our other Keypoint Intelligence tools and platforms. He also speaks to how the company’s product portfolio can best solve commonplace pain points found in the business world, along with the features that many clients might be overlooking in the systems they already own.2022-07-1311 min

The Key Point PodcastParkland Direct Saves Time with Avanti SlingshotParkland Direct implemented its Avanti Slingshot management information system (MIS) right when the pandemic began and now, two years later, the company has cut estimating time in half—with staff that sometimes even works from home. Keypoint Intelligence’s Greg Cholmondeley speaks with Barry Witt, IT Manager at Parkland Direct, about the company’s experiences selecting, implementing, and using Avanti Slingshot MIS.2022-06-1515 min

The Key Point PodcastKeypoint Intelligence Welcomes Jean Lloyd to Its Analyst GroupWith plenty of industry experience and tons of passion for print, Jean Lloyd joined Keypoint Intelligence in early April. She sits down to speak with our very own German Sacristan to discuss her background at some OEMs, why the time was right to move from the consulting world to a research firm, and what her new role entails as Principal Analyst of our Color Digital Labels & Packaging Advisory Service.2022-06-0110 min

The Key Point PodcastThe Zaikio Platform Is a New Way to Integrate Production SolutionsThe Zaikio cloud-based platform connects print vendors and suppliers is evolving into a print shop management platform. In this engaging conversation, Keypoint Intelligence’s Greg Cholmondeley speaks with Karl Ciz, Head of Partnerships at Zaikio, about how Zaikio is creating a new way to integrate productivity solutions to deliver up-to-the-second data between suppliers, vendors, web-to-print, and print management information systems.2022-05-2514 min

The Key Point PodcastWeb to Print Is No Longer Nice to Have. It Is a Must Have.Web to Print has been available for decades, but with a low number of installations based on expectations. Keypoint Intelligence’s Greg Cholmondeley and German Sacristan speak with Kelvin Bell, Co-Owner of Vpress, about why W2P is so vital today, its challenges, and the opportunities it presents through automation, efficiency, and cost reduction.2022-05-1825 min

The Key Point PodcastZaikio Will Transform the Print Industry with Its Business PlatformPrint service providers (PSPs) and their suppliers want to simplify and streamline pricing, ordering, and integration, while print buyers are always looking to avoid unpleasant surprises. Karl Ciz, Head of Partnerships at Zaikio, speaks with Keypoint Intelligence’s Greg Cholmondeley, Principal Analyst of Production Workflow Software, about Zaikio’s system that enables the interchanging of data between PSPs and suppliers—and how it will transform the print industry.2022-05-1210 min

The Key Point PodcastTigerpaw Adds MPS Functionality to Its Flagship IT PlatformTrevor Moses, Vice President of Customer Success at Tigerpaw, speaks with Keypoint Intelligence’s Carl Schell about Tigerpaw One software as well the features, benefits, and evolution of its new managed print services (MPS) capabilities. The conversation also touches on Tigerpaw initiatives (expanding its dealer network, helping organizations achieve more through automation) while explaining how the company is further bridging the gap between IT and print.2022-05-1021 min

The Key Point PodcastTalking Recycler Live Conference, The New Normal, and EC Industry RegulationEuropean Industry Consultant David Connett joins Deborah Hawkins and Peter Mayhew to discuss The Recycler Live Conference in Prague at the end of May 2022, where Keypoint Intelligence will present on digital transformation in today’s business world. They also speak about working from home and hybrid working, along with some interesting insights on the forthcoming regulation for the European office printing hardware and supplies markets.2022-05-0428 min

The Key Point PodcastDevelopments in Digital Textile and Direct-to-Garment InksDavid Clark (Huntsman Corporation) and Eric Beyeler (DuPont) speak with Keypoint Intelligence’s Johnny Shell on developments in digital textile and DTG dyes and pigments. The lively conversation also includes discussions on new ink formulations for improved color gamut and print results, the advancements in white inks, durability improvements, and recent trends and technologies that are opening the door to new opportunities for ink manufacturers.2022-04-1336 min

The Key Point PodcastKeypoint Intelligence Reports on 2021 Office Placements and Market SharesDeborah Hawkins, Director of Keypoint Intelligence’s Office Group, and German Sacristan, Director of On Demand Printing & Publishing, discuss final year placements of office hardware for 2021 as well as the corresponding market shares. There were winners and there were losers, so be sure to tune in for all the insight and analysis!2022-04-0616 min

The Key Point PodcastSteps to Build a Successful Omnichannel CampaignKeypoint Intelligence’s German Sacristan speaks with Frank Arostegui, Executive Vice President of Sales at American Litho, which helps serve some of the largest financial, insurance, and retail companies in the US. Other topics of discussion include the ins and outs of how to create a powerful omnichannel strategy in real customer environments, along with common challenges and channel effectiveness within an omnichannel campaign.2022-03-2324 min

The Key Point PodcastSmall Print Services Provider Uses AI to Streamline ImpositioningGreg Cholmondeley, Director of Production Workflow Software at Keypoint Intelligence, interviews Leiman Chan, CEO and CTO of Nonstop Printing, about his experience with Tilia Labs’ solutions for automating the impositioning process for his small, California-based print shop, which focuses on high-quality color books and graphic novels. Tyler Thompson, Solutions Director at Tilia Labs, joins the conversation to share his perspective on working with Leiman and Nonstop Printing and how Tilia Labs is looking at emerging IT developments and identifying disruptive technologies.2022-03-0922 min

The Key Point PodcastTilia Labs AI-Driven Solutions: Past, Present, and FutureGreg Cholmondeley, Director of Keypoint Intelligence’s Production Workflow Software Advisory Service, has a conversation with Sagen de Jonge, Co-Founder and CEO, and Tyler Thompson, Solutions Director, about Tilia Labs, its use of AI to solve real-life production print issues, and the path into the future. Tilia Labs is a leading developer of prepress software for planning, imposition, and automation of applications spanning the full range of graphic arts sectors including packaging, labels, commercial, and wide format printing. The Canadian company has a focus on emerging IT developments and is dedicated to identifying disruptive technologies capable of delivering real co...2022-02-1620 min

The Key Point PodcastKeypoint Intelligence Production Group Delivers 2022 Roadmaps (Part 2)How will current technology, labor, supply chain, and sustainability changes impact vendors and print/marketing services providers moving forward? Members of Keypoint Intelligence’s Production Group talk to Carl Doty, Vice President & Chief Analyst, to put those things into perspective in the wide format, functional/industrial, and workflow software segments, along with making some predictions for 2022.2022-02-1023 min

The Key Point PodcastKeypoint Intelligence Production Group Delivers 2022 Roadmaps (Part 1)Keypoint Intelligence’s Carl Doty, Vice President and Chief Analyst, speaks with members of the company’s Production Group about what to watch out for in 2022. Along with some predictions in the areas of production print, workflow software, and customer communications, the discussion focuses on current technology, labor, supply chain, and sustainability changes and how they will impact vendors and print/marketing services providers moving forward.2022-02-0234 min

The Key Point PodcastThe State of Hybrid Work in 2022Keypoint Intelligence’s Colin McMahon (Associate Director), Jamie Bsales (Director of Smart Workplace & Security Analysis), and Lee Davis (Associate Director of Software/Scanners) hold a virtual roundtable on the evolving state of knowledge work in the US. Listen as the three break down various trends shaping the industry, then point to signs that the pre-pandemic days of location-based employment are likely done for good.2022-01-2617 min

The Key Point PodcastConversation Around BLI Summer 2021 Scanner Pick Award WinnersLee Davis, Keypoint Intelligence’s Associate Director of Software/Scanners, discusses which devices took home recent BLI Picks, and why, with Office Group Director Deborah Hawkins. They also talk about scanner test methodology and key features that help made this crop of recipients stand out.2021-08-0407 min

The Key Point PodcastA Walk Through the CloudsKeypoint Intelligence’s Lee Davis, Associate Director of Software/Scanners, talks to Jim Sutton, Product Manager at LRS, about the company’s flagship software solution CloudPrint as well as all the benefits of operating in the cloud.2021-04-1413 min

The Key Point PodcastCustomer Communications Trends and Roadmap for 2021Join Marc Mascara, Director of Keypoint Intelligence’s Customer Communications Advisory Service, along with Ryan McAbee, Director of Production Software, as they explore the trends and innovations that are slated to shape consumer engagement through print and digital communication channels.2021-02-1818 min

The Key Point PodcastGetting to Know the Scanner Award WinnersKeypoint Intelligence’s Anne Valaitis, Associate Director of Solutions, Capture & Scanning Services, speaks with Associate Director of Software/Scanners Lee Davis about the recent BLI Scanner Award winners, including for Line of the Year.2021-02-1110 min

The Key Point PodcastDetermining the A4 Pick Winners with Keypoint IntelligenceOffice Group Director Deborah Hawkins talks with Associate Director Kaitlin Shaw about Keypoint Intelligence’s process when choosing winners in the A4 category of print hardware. The two highlight winners, as well as give insight into the future direction of machines in this category.2021-02-0308 min

The Key Point PodcastReviewing Our A3 Award WinnersOffice Group Director Deborah Hawkins chats with Associate Director George Mikolay on Keypoint Intelligence’s process when it comes to testing print devices and determining award winners. This podcast focuses primarily on our A3 category breakdowns.2021-01-2012 min

The Key Point PodcastLooking at 2021 with CEO Mack BrothersResearch Analyst Colin McMahon and Keypoint Intelligence CEO Mack Brothers kick off 2021 by giving an inside peek into the leadership of our company. Mack breaks down what drew him to Keypoint Intelligence, as well as the organization’s response to COVID-19, and what he hopes to see happen in 2021.2021-01-0618 min

The Key Point PodcastRoad Map: Production Workflow Solutions in 2021Research Analyst Colin McMahon asks Director of Production Workflow Services Ryan McAbee about what he sees as the year of virtual enablement. The two discuss automation trends, including the shift from isolated platforms to cohesive software ecosystems. This podcast previews Keypoint Intelligence’s upcoming Production Workflow Road Map analysis.2020-12-2813 min

The Key Point PodcastDivining the Secret Sauce to Success With Mack BrothersResearch Analyst Colin McMahon talks with Keypoint Intelligence CEO Mack Brothers on his recent blog series surrounding success in the workplace. The two debate the role of leadership in a company, as well as what qualities are essential in building effective colleague teams and relationships.2020-12-2125 min

The Key Point PodcastConsumer Expectations Shifting Digital Document ArchivesDigital document archiving is more than data storage space – it is an essential communications component based on consumers personal channel preference. It has become a critical hub for managing additional touchpoints with a single thread to multiple deliveries. Listen to Marc Mascara, Director of Customer Communications Service, Keypoint Intelligence and Greg Leonard, VP, Product Management, Fiserv discuss the future necessities for digital document archive and retrieval in this hyper communication world 2020-12-0917 min

The Key Point PodcastLDI Provides the Toolbox for the FutureBrian Gertler of LDI Color ToolBox examines office print, the production space, managed IT, and the smart workplace with Keypoint Intelligence’s Carl Schell.2020-11-1118 min