Shows
The People Powered Business PodcastCreating the Right Team Structure with Juliet RobinsonHello and welcome to Episode 282 of the People Powered Business Podcast.Today I’m sharing a conversation I recently had with Juliet Robinson over on the Grow Your Influence Podcast.So often when we are recruiting new people into our teams, we are doing it under pressure. We need someone NOW and it can be tempting to just fill the job that has been created, rather than thinking strategically about the skills we need in our team.When we’re recruiting we often bring in people like us. People we can relate to in i...2025-07-2917 min
Grow Your InfluenceDealing with Conflict in the Workplace with Kate Russell from The HuddleToday we are joined by Kate Russell from The Huddle for a discussion on dealing with conflict in the workplace. Kate is the Founder of The Huddle—a business built on deep listening, emotional safety, and the belief that conflict can be transformative, not destructive.She’s not a lawyer, nor does she have a master’s degree in conflict resolution. Kate does have over 30 years of lived, professional experience navigating some of the most emotionally complex and high-stakes environments you can imagine—from child support and family services to workplace conflict and leadership breakdowns.Kat...2025-07-1743 minGrow Your InfluenceBalancing Work from Home with Morale, Productivity and Team ConnectionIn this episode we are talking about the pattern we’re seeing of businesses looking to bring people back into the office on a more permanent and full time basis and how we manage this with the pull for flexibility.In this discussion we unpack how we can balance this with people working from home, generating productivity, keeping team connection and managing individual morale.We discuss how this looks different for different businesses, and even how this may differ amongst teams within the one organisation.Of course when making changes to patterns to wo...2025-07-0319 minGrow Your InfluenceCreating the Right Team Structure - Building a Skills Based TeamSo often when we are recruiting new people into our teams, we are doing it under pressure. We need someone NOW and it can be tempting to just fill the job that has been created, rather than thinking strategically about the skills we need in our team.When we’re recruiting we often bring in people like us. People we can relate to in interviews so we think they will fit in the team and we can train them up for the job. Sometimes that works. Often it doesn’t. And either way, it takes a lot more time...2025-06-1915 minGrow Your InfluenceShifting cultures - from command and control to innovation and accountabilityRecently Juliet worked with a team that is moving from a strong command and control culture to one where they are trying to encourage teamwork and innovation, and we thought it was worth discussing the challenges. Command and control culture – where instructions come down from the top and there isn’t much (if any) tolerance of questions, problems or even discussion about ideas – is not unusual within owner operated businesses. As the business this becomes more limiting for the business and harder to sustain. A culture of accountability and innovation is all about teamwork – challenging the status quo, encour...2025-06-0516 min
The Huddle Leadership Podcast with Kate RussellEp 41 - From Micromanaging to Empowering: The Psychology of Effective Leadership with Kristy-Lee BillettIn this episode of The Huddle Leadership Podcast, host Kate Russell welcomes Kristy-Lee Billett, an HR expert with a unique background in forensic psychology, who shares her extraordinary journey from aspiring criminal profiler to transforming workplace cultures across Australia.Key TakeawaysLetting go is essential for growth - Leaders must overcome perfectionism and control tendencies to empower their teams truly80% done by someone else beats 100% done by you - Effective delegation creates freedom and develops team capabilitiesPsychology applies powerfully to workplace dynamics - Understanding behavioural patterns helps identify and address team challenges earlyClear...2025-05-2630 min
The Australian Small Business ShowWhat Type of Boss Are You?Welcome to this weeks’ episode of The Australian Small Business Show!Today Kristy-Lee is sharing her insights into the different ‘Boss Types’ that she teaches about and we discuss why it matters, and why you don’t need to change.Understanding this is something that most business owners overlook… and it’s the reason so many people feel like they’re constantly fixing things, chasing people, and wondering why their team still leans on them for every little decision. The way you naturally lead — your Boss Style — is either helping your team step up… or keeping them stuck.2025-05-2416 minGrow Your Influence5 Years Since COVID - What's Happened to WellbeingCan you believe it’s 5 years since we first headed into those unprecedented lockdowns, restrictions and work from home orders?In this episode Juliet and Kristy-Lee are exploring a report recently released by Gallup called: The Post Pandemic Workplace – The Experiment Continues. The report explores Gallups work in measuring how peoples lives and work changed over the past 5 years. The data is drawn from surveys of 400 000 US employees – and whilst Australia is not the Unites States, and we took a different approach to many aspects of the Pandemic, there is no doubt the trends are simila...2025-05-2217 minGrow Your Influence5 Years Since COVID - The Great DetachmentCan you believe it’s 5 years since we first headed into those unprecedented lockdowns, restrictions and work from home orders?In this episode Juliet and Kristy-Lee are exploring a report recently released by Gallup called: The Post Pandemic Workplace – The Experiment Continues. The report explores Gallups work in measuring how peoples lives and work changed over the past 5 years. The data is drawn from surveys of 400 000 US employees – and whilst Australia is not the Unites States, and we took a different approach to many aspects of the Pandemic, there is no doubt the trends are simila...2025-05-0816 minGrow Your Influence5 Years Since COVID - Disconnect with Vision and ValuesCan you believe it’s 5 years since we first headed into those unprecedented lockdowns, restrictions and work from home orders?In this episode Juliet and Kristy-Lee are exploring a report recently released by Gallup called: The Post Pandemic Workplace – The Experiment Continues. The report explores Gallups work in measuring how peoples lives and work changed over the past 5 years. The data is drawn from surveys of 400 000 US employees – and whilst Australia is not the Unites States, and we took a different approach to many aspects of the Pandemic, there is no doubt the trends are simila...2025-04-2416 minGrow Your Influence5 Years Since COVID - The Gains, Losses and LessonsCan you believe it’s 5 years since we first headed into those unprecedented lockdowns, restrictions and work from home orders?In this episode Juliet and Kristy-Lee are exploring a report recently released by Gallup called: The Post Pandemic Workplace – The Experiment Continues. The report explores Gallups work in measuring how peoples lives and work changed over the past 5 years. The data is drawn from surveys of 400 000 US employees – and whilst Australia is not the Unites States, and we took a different approach to many aspects of the Pandemic, there is no doubt the trends are simila...2025-04-1021 minGrow Your InfluenceThe Power of Owning the ProblemWe’ve all had that feeling when someone behaves badly: maybe if I just leave it, they will sort themselves out/the problem will just go away…In this episode Juliet and Kristy-Lee talk about an example of a client who knew they needed to deal with a toxic person in their team but had been avoiding the issue. As soon as they decided to deal with the person, they felt so much better about themselves. The team’s morale was almost instantly improved and the manager gained so much confidence from realising their response didn’t need to be...2025-03-2713 minGrow Your InfluenceDealing With Promotion ResentmentIn this episode Juliet and Kristy-Lee answer a question that has come in from a listener: “how do I deal with being promoted when a colleague thought the promotion was theirs, and is resentful of me securing the role?”We love to receive and answer your questions – and this was a great one to dive into.In this episode Juliet and Kristy-Lee Discuss, at a broad level, how to handle being promoted above peers who feel resentful. We talk about the importance of tackling the issue head-on through a direct conversation that acknowledges the pe...2025-03-1314 minGrow Your InfluenceSummer Series RecapIn this episode Juliet and Kristy-Lee recap our Summer Series of interviews and share their highlights and biggest take aways.One of the key themes we identified across all of our guests was the importance of values-based businesses, and how values impact hiring, leading and managing staff. We are both seeing the increasing desire, especially among younger generations, to join workplaces that align with personal values and offer more than just transactional work. We also discuss how having a clear purpose or "North Star" can help businesses navigate uncertain times and foster innovation. ...2025-02-2716 minThe Australian Small Business ShowThe Three Biggest Hiring Mistakes Small Businesses MakeWelcome to this weeks’ episode of The Australian Small Business Show!In this episode we are talking about hiring staff for your small business and Kristy-Lee shares her expertise on the biggest, and most common mistakes she sees small businesses make when it comes to hiring staff.Today we focus on three themes of mistakes:1) Hiring for the wrong role. when we lack clarity about what role we need to hire for, we are bound to have problems with the hire.2) Hiring the wrong person. Whether it’s a skills mis match or a t...2025-02-1515 minGrow Your InfluenceThe Importance of our Values in Building our Branding with Darren TaylorIn our sixth Summer Series interview Juliet is talking with Darren Taylor, Managing Director at Taylor & Grace, one of Melbourne’s leading brand strategy firms which is on a mission to help all Australian businesses, regardless of size, stage, structure or sector to amplify their impact by leveraging their brand. Darren is an award-winning brand strategist, keynote speaker, author of the book, Rebranding Branding, and an accomplished pianist and pipe organist. From social enterprises to global giants, Darren has helped hundreds of organisations to uncover what makes them remarkable and how to leverage their brand to amplify th...2025-02-1321 min
The Pilates LoungeHow to Hire When To Fire with Kristy-Lee BillettIn this episode of The Pilates Lounge, host Katie Crane sits down with award-winning HR expert and small business advocate Kristy-Lee Billett to unpack the essential role of Human Resources in Pilates businesses. From hiring the right team members to navigating tricky workplace situations, Kristy shares expert insights tailored specifically for Pilates studio owners and small business leaders. Whether you’re a solo operator or managing a growing team, this episode will help you make informed HR decisions, stay legally compliant, and build a strong, motivated team. 🎧 Tune in now to learn how to hire smart...2025-02-1156 minThe Australian Small Business ShowHow We Leverage Using VA’s to Support Our Businesses – and You Can TooWelcome to this weeks’ episode of The Australian Small Business Show!Today we are following on from last weeks episode where we were joined by Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the value of engaging VA’s to support your business growth. In today’s episode Matt and Kristy-Lee share how they leverage the support of VA’s (virtual assistants) to support their businesses, and how their clients do the same.We share practical strategies on how you too can use VA’s to buy back your time, and...2025-02-0112 minGrow Your InfluencePsychosocial Safety at Work with Nicole Turnbull from Neon ShedToday in the next of our Summer Series interviews, Kristy-Lee is talking with Nicole Turnbull from Neon Shed about Psychosocial Safety at work.Nicole is the Founder and Chief Courage Officer at Neon Shed, which brings light to the dark sides of work. She works with businesses to eliminate psychosocial hazards at work and ignite courage in leaders and teams by giving them the tools and options to know HOW to have a safe workplace.Nicole has over 20 years experience in communications and 15 in the work health and safety industry. She has worked for...2025-01-3033 minGrow Your InfluenceTrade Mutt - The Challenges of Establishing and Growing a Dual Purpose Business - with Ed RossIn this, the fourth in our Summer Series, Juliet is talking with Ed Ross, one of the Founders of Trade Mutt and This Is A Conversation Starter (TIACS). In case you haven’t heard of them, Trade Mutt designs outlandish work shirts and other useful and colourful things for tradies and people on the land. Their products are designed to get people talking about mental health and to normalise these conversations. A proportion of every sale goes to funding psychologists at TIACS who are available to talk when these people are struggling.The Trade Mutt busin...2025-01-1642 minGrow Your InfluenceLeading the CFA with Natalie MacDonaldNatalie MacDonald led the Victorian Country Fire Authority (CFA) through a period of dramatic change between 2021 and 2024 and in the third of our Summer Series interviews Juliet talked with Natalie prior to her retirement about some of these challenges and the opportunities they present for the CFA. Prior to the CFA Natalie was Vice-President (Strategy & Development) at La Trobe University for eight years and was involved in developing the University’s strategy and the transformation of its campuses to create economic growth, community value and high-quality research, teaching and student life environments. At the CFA Nat...2025-01-0738 min
Grow Your InfluenceHaving the Important Conversations that Matter with Mel RosenthalToday in the second of our Summer Series interviews, Kristy-Lee is talking with Mel Rosenthal of 52 Conversations on having the important conversations that matter.
Mel is a Professional Certified Coach, accredited by the International Coaching Federation and an Australian Institute of Company Directors graduate (GAICD). She holds a Bachelor of Commerce (First Class Honours) from the University of Western Australia and an MBA from the Kellogg School of Management at Northwestern University.
Mel works with Founders and Leaders to drive growth for companies and the people in them.
She has...2024-12-1928 min
Grow Your InfluenceValues Driven Leadership with Di GeddesToday in the first of our Summer Series interviews, Juliet is talking with Di Geddes, the Founder and Managing Director of Exceptional Care For You.
In 2021 Di created a business where she was determined that her values would shine through in everything she and her team do. Explosive growth over the past few years has been driven solely by word of mouth as she and her team put these values into action to demonstrate compassion and joy.
As a Registered Nurse with nearly 40 years of nursing experience in acute, community, corporate and aged care, Di...2024-12-0538 min
Grow Your InfluenceThe Importance of Effective Inductions and Onboarding ProgramsToday on the Grow Your Influence Podcast Juliet and Kristy-Lee are discussing the importance of effective induction and onboarding programs.
So often when we have a new team member joining us, we do the bare minimum. Point them to their desk and set them to work. Or worse, as we share, we’ve both seen examples where desks and computers were not even set up for new starters and they had to do it themselves!
The truth is, an effective onboarding program is a key retention strategy, it’s one...2024-11-2116 min
Grow Your InfluenceHow We Can Set Young People Up for Success in Their First JobToday on the Grow Your Influence Podcast Juliet and Kristy-Lee are discussing how leaders and managers can help set young people up for success in their first job.
Do you remember when your secured your first ‘real’ job?You may have completed your studies, sat through interviews and assessments, and finally received an offer for your dream job. Or maybe you weren’t sure where your career was headed, but got a job offer and decided to take the plunge and say yes.
How did you feel? Nervous? Excited? Uncert...2024-11-0713 min
Grow Your InfluenceLooking Forward Despite UncertaintyToday on the Grow Your Influence Podcast we are picking up on a theme Juliet and Kristy-Lee have been coming across recently– that is the feeling of uncertainty that so many leaders are currently feeling.
It can be difficult to know how to lead effectively when we don’t have clarity about the future, and it feels as though things could change on any given day.
In this episode we discuss the reasons behind some of these feelings of uncertainty, and what you can do when it comes to lead...2024-10-2419 min
Grow Your InfluenceConducting Effective Performance ReviewsToday on the Grow Your Influence Podcast we are getting super practical and talking about one of the most important leadership responsibilities – conducting Performance Reviews with our teams.
Let’s face it – we’ve all participated in reviews in one way or another that have not been particularly effective. Historically they have been long, drawn out, anxiety inducing discussions for all involved.
The good news is there are better ways to do reviews, and there are strategies you can implement to ensure your reviews are incredibly insightful and beneficial for the...2024-10-1018 minThe Australian Small Business ShowFinding the Right Accountant for Your BusinessWelcome to this weeks’ episode of The Australian Small Business Show!Today we’re staying on the accounting theme, and unpacking how to select the right accountant for your business.For many of us, Kristy-Lee included, this has been a pain point in the past.Matt unpacks for us the various qualifications, certifications and licences your accountant should have, and how you can check if they actually have the qualifications they say they do.We also speak about the difference between the qualifications of an accountant and financial advisor, and whether the...2024-10-0522 min
Grow Your InfluenceLet's Talk Psychopaths at WorkWe’ve all met them at some stage in our lives. Those people whose responses seems a little odd and whose behaviour can be completely ‘off’ sometimes. Those people who can look you in the eye and lie, who manipulate situations to suit themselves. The classic definition is ‘psychopath, but, as David Gillespie tells us, Hollywood has pretty much hijacked that term so we often call them sociopaths or narcissists and there are overlaps with these.
If you missed them, Juliet talked with Davie Gillespie about Toxic People in episodes 62 and 63 (part of our Summer S...2024-09-2619 min
Grow Your InfluenceDealing With Conflict Within Our TeamUgh, conflict at work! Itmakes everything more difficult and can see you and your teamwalking on eggshells, spending time and energy worrying about the situation. What weknow is that your team will be watching you to see how you handle it so just ignoring it andhoping the issue will resolve itself and people will sort themselves out is not a solution.
In this episode, Juliet and Kristy-Lee discuss how to deal with conflict between team members and how to deal with it when you are involved. None of this is easy but, as leaders...2024-09-1217 min
Grow Your InfluenceManaging the Overwhelm of Keeping Up with Compliance RequirementsAt the time of recording this episode, we are in the midst of yet another round of legislative updates which employers are required to come to terms with. In fact, the last 2 years have seen the most significant changes in Industrial Relations legislation in Australia in more than 10 years. For employers, business owners, managers and leaders, this can easily become overwhelming to manage.
In this episode, Juliet and Kristy-Lee discuss how to manage the overwhelm that can come with keeping up with your organisation’s compliance requirements.
We would lo...2024-08-2915 min
Grow Your InfluenceWhen the Benefits We Offer Aren't What Our Team WantRemuneration packages often include non-cash benefits and, increasingly, we are hearing that these aren’t hitting the mark with teams. So often these are included in packages because the person including the benefits is interested in them. And we can be a bit scared of checking in with the team about what would be motivating for them in case they ask for more money or we create expectations we can’t meet.
There are plenty of ways we can package up the salaries of our team members but, unless we understand what is important for them, we may...2024-08-1517 min
Grow Your InfluenceDealing with Pay Increase Requests (When There is No Budget for Increases)This time of the year can often herald performance reviews and expectations of pay rises, which may not be possible in the current climate. As leaders, we need to explain the context and manage expectations around what is a very personal and often difficult topic for our staff. There are plenty of non-monetary motivators we can offer our team when extra cash isn’t possible, and in today’s episode Juliet and Kristy-Lee explore how we use these. We would love to hear from you about how you deal with this with your team, the sorts of non-money motivators that...2024-08-0124 min
Grow Your InfluenceLeading Through a DownturnWe are hearing A LOT about how tough things are getting and, for our teams, the concerns about job security are real. When work is quiet, people can lose motivation as they focus on the cost of living pressures and inward on self-preservation. There are clear steps leaders can take to bring their teams through a downturn and in today’s episode Juliet and Kristy-Lee discuss how to deal with the anxiety a downturn in business can produce for our staff. We would love to hear from you about how you are dealing with this with your team. You ca...2024-07-1818 min
HerBusiness265: How to Stop Being the Bottleneck in Your Business with Kristy-Lee BillettHave you fallen into the trap of being involved in every minor detail of your business? You have a great team, but you still find yourself checking content, reviewing graphics, writing small bits of copy, or managing your marketing in depth? Trust me, I’ve been there (EVERY successful business owner has been there). But that level of micromanagement and involvement is NOT you just ‘being detail-oriented’ — it is causing a major bottleneck in your business. In this episode of the HerBusiness Podcast, we have HerBusiness Member Kristy-Lee Billett of People Powered HR, a renowned expert o...2024-07-1731 min
Grow Your InfluenceDealing with the mid year motivation slump
With the run-up to the end of the financial year for many in Australia, and the recent intense cold that tells us Winter is really here, you may be finding that both you and your team are running low on motivation.
This isn’t uncommon but this year the layering of the global economic and political situations and the fact that fewer of us seem to be taking holidays and travelling to sunnier climes has certainly created a dip in motivation for a number of our client.
In this episode Jul...2024-07-0419 minThe Australian Small Business ShowYour Non Financial EOFY To Do ListWelcome to this week's episode of The Australian Small Business Show!Today Matt and Kristy-Lee are sharing their key end of financial year activities–that are not strictly finance based (although numbers do get a mention).Quite often in business the plans we set at the beginning of any calendar year, well they simply don’t go to plan. Things change, priorities are re-arranged, clients come and go and we try things that simply don’t work. The end of financial year marks a great time to take stock, check in and reset for the second...2024-06-2217 min
Grow Your InfluenceThe Promises We Make
Welcome to the Grow Your Influence podcast.
In today’s episode of Grow Your Influence, Kristy-Lee and Juliet are talking about something that they truly believe every leader needs to hear about–the promises we make to our people.
In this episode, Juliet and Kristy-Lee discuss the impact it has on our teams when we don’t follow through on the promises we make, and how this has a damaging effect on morale and our people’s commitment to us as leaders, their role and the organisation as a whole.
We also discuss the cons...2024-06-1917 minThe Australian Small Business ShowMinimum Wage Increase - What Small Businesses Need to KnowWelcome to this weeks episode of The Australian Small Business Show!Today Matt and Kristy-Lee are talking about a recent decision by the Fair Work Commission which impacts the National Minimum Wage, and the Modern Award minimum rates.There is no doubt that we are in an unprecedented time when it comes to HR and Industrial Relations Law changes in Australia, and this recent increase is just one of the many changes business owners have an obligation to know about, and implement in their business.As discussed today, if HR compliance is causing...2024-06-1610 minThe Australian Small Business ShowA Rebrand Case StudyWelcome to this weeks episode of The Australian Small Business Show!Today Matt and Kristy-Lee are taking a look at Kristy-Lee’s recent business rebrand and sharing their experiences and learnings from the process.We discuss why she made the decision to rebrand, the process she undertook and some of the challenges they have faced along the way.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr...2024-05-2513 min
Grow Your InfluenceAre You Being Undermined by Your 2IC?
Welcome to the Grow Your Influence podcast.
In this episode of the podcast Juliet and Kristy-Lee are tackling the tricky situation we may find ourselves in at some stage in our leadership journey, and that is when we are being undermined by our 2IC, the leader below us who also has influence over our people and is a leader within the organisation.
In our discussion we talk about the signs that you might see that help you identify you’re your 2IC might be undermining you. We also unpack some o...2024-05-2318 min
Grow Your InfluenceDo You Really Have a Team?Welcome to the Grow Your Influence podcast.
It is not uncommon to find ‘teams’ that are actually more a group of individuals working together but focusing on their own silos. In today’s episode Juliet and Kristy-Lee are discussing the difference between the two and how we can build a team if we realise we don’t actually have one.
When you have a group of high-performing individuals who are used to working autonomously, you are not getting any of the benefits of a team. You are probably seeing them focusing on their own goals and ‘run...2024-05-0922 minThe Australian Small Business Show5 Tips for Creating Content for Your Small BusinessWelcome to this weeks episode of The Australian Small Business Show!Today Matt and Kristy-Lee are sharing 5 quick tips for creating content in your small business.This episodes follows on from last weeks episode where we were joined by special guest Sanki Tennakoon from Stellar Frequency. Sanki shared the difference between copywriting and content writing last week, and today we wanted to explore some of the tips we use to create content effectively, when you’re not quite ready to engage a copywriter yet.Specifically we discuss:1) The importance of knowing you...2024-05-0414 minThe Australian Small Business ShowWhat is a Copywriter and How Can They Help Your Small BusinessWelcome to this week's episode of The Australian Small Business Show!Today Matt and Kristy-Lee are joined by special guest Sanki Tennakoon from Stellar Frequency. Sanki is a genre spanning content writer, copywriter and consultant who has over a decade of experience in marketing and communications. Today we get straight into the questions many of us ask–‘what is a copywriter ’and really, how can they help our businesses?Right out of the gate Sanki shares a really important distinction between ‘content writing’ and copywriting, and we delve into the distinction between these two things...2024-04-2719 min
Grow Your InfluenceLeading Yourself
Welcome to the Grow Your Influence podcast. In today’s episode Juliet and Kristy-Lee are discussing the concept of leading yourself.
In leadership circles, we talk a lot about leading others effectively, but we give little if any thought to leading ourselves. Yet the truth is, just like putting on your own oxygen mask first, you do need to start with leading yourself effectively.
Today we discuss what leading yourself involves and looks like. From self-awareness to selfcare and everything in between, join the discussion on leading yourself.
What actions and strategies do yo...2024-04-2517 minThe Australian Small Business ShowNetworking - Love it or Hate itWelcome to this weeks episode of The Australian Small Business Show!Today we’re discussing Kristy-Lee’s least favourite subject ever – networking!!Whether you love it or hate it, networking is an important part of running and promoting a successful small business.Kristy-Lee and Matt discuss the changing formats of networking, the difference between ‘networking’ and having a great network, and what you can gain from surrounding yourself with the right network of people in your business.So what’s your experience with networking and being a part of business networks? We’d love to...2024-04-1312 min
Grow Your InfluenceThe Summer Series RecapWelcome back to regular programming at Grow Your Influence.
In this episode, Juliet and Kristy-Lee recap the Summer Series of interview and share their favourite moments from the interviews that were conducted over the summer.
From leading with our heads and hearts from Kirstin Ferguson’s new book, through to the prevalence of toxic people and psychopaths in our workplaces with David Gillespie, there was a huge amount to recap.
We really appreciated each and every one of our guests and we hope you enjoyed these discussions and their insights.
What wa...2024-04-1127 min
Grow Your InfluenceWhy Holistic Wellbeing Makes You a Better Leader with Dr MasiWelcome to the final episode in our Summer Series. Juliet and Kristy-Lee really hope you have enjoyed the amazing guests we have interviewed over the summer.Today Kristy-Lee is chatting to Dr Masi Njawaya. Dr Masi is a Sport, Exercise & Lifestyle Physician, Medical doctor, health coach and advocate. She is the Founder of Herself Health which is a Leadership Health & Wellbeing company working with business owners, entrepreneurs, leaders and teams to empower them to be the best versions of themselves by being holistically healthy. In today’s discussion, we unpack Dr Masi’s journey to become a medical Doctor, and...2024-03-2835 minThe Australian Small Business ShowWelcome to The Australian Small Business ShowHello and welcome to The Australian Small Business Show!Join us, your hosts, small business owners just like you, as we bring our first hand experiences to offer insights, advice and inspiration to help you build a successful small business.Each week we’ll discuss one specific strategy, topic, resource or tip that’s relevant for every small business, and we’ll be inviting along some amazing guests and friends in business to share their expertise with you.Whether you're starting out, scaling up or a seasoned small business owner, The Australian Small Busine...2024-03-2706 min
Grow Your InfluenceStrategies to Help You Avoid a Hiring Disaster with Recruitment Strategist Deb HoustonIn today’s Summer Series episode, we are joined by a special guest, who is here to chat to us about avoiding hiring disasters! Deb Houston of Phlox Consulting is a Hiring Strategist and Mentor, she has been helping job-seekers and hiring managers nail their interviews and land their dream jobs and employees for more than seventeen years. She takes a supportive and consultative approach to recruitment, personalising the process for each and every client, whilst always making sure it’s fun along the way. For Deb, finding the right job or candidate is a lot like dating–you just h...2024-03-1415 min
Under the Rug at WorkAvoiding Conflict with Kristy-Lee BillettNicole Turnbull chats with Kristy-Lee Billett about the impact of avoiding conflict at work.
We talk about why people avoid it, how to reframe it and how you can have courageous conversations.
Kristy-Lee shares two episodes of the People Power Business Podcast that can help people tackle tough talks.
Kristy-Lee is a small business coach, mentor and HR expert. She’s the CEO of People Powered Business and the host of the People Powered Business Podcast.
https://www.linkedin.com/in/kristyleebillett/ or visit her website https://www.peoplepoweredbusiness.com.au...2024-03-0314 min
Grow Your InfluenceLeadership Behaviours with Brett White from Be Leaders. It’s not just what we do – but how we do it that matters.Welcome to the Grow Your Influence Summer Series.
Over the Australian Summer months each year, Juliet and Kristy-Lee brin you a series of conversations they have been having with leaders, leadership experts and inspiring and influential thinkers,
authors and experts.
In today's episode, Kristy-Lee is speaking with Brett White of Be Leaders.
Brett has worked with hundreds of leaders across not only Australia but the globe, and works with organisations to help them develop their leaders, with a special passion for emerging leaders.
Brett is pas...2023-12-0739 minThe People Powered Business PodcastTackling Fear as a Leader in Our BusinessHello and welcome to Episode 194 of the People Powered Business Podcast! Today I am joined by the fabulous Juliet Robinson from Big Goals to discuss tackling fear as a leader in our business. This is a topic we certainly don’t talk enough about.Whether you are fearful of stepping into your first leadership role, or having a moment of feeling fear of tackling a tricky conversation, dealing with conflict or some other challenging situation, this discussion is for you.Juliet and Kristy-Lee share their experiences working with leaders who are in a st...2023-11-2819 min
Grow Your InfluenceThe Power of Planning
As we spiral towards the end of the year, planning may very well not be top of mind. But this is in fact the perfect time to be planning for the new year to ensure you are leading your team towards a successful year.
Leaving it until the new year isn’t ideal, because the reality is by the time everyone is back from leave, school is back, and things are back to ‘normal’ – the likelihood is you won’t have your entire team back together again until mid-way through Q1.
In this...2023-11-2317 min
Grow Your InfluenceBoundaries – setting them and holding them
Most people don’t talk about boundaries. For some, it’s because we don’t have the language, but for most of us it’s because we aren’t aware of our boundaries until someone crosses them. And yet, being able to articulate what’s important to us, and what is ok and what isn’t, makes us feel more confident and in control of our life.
In this episode Juliet and Kristy-Lee discuss the different types of boundaries and the challenges of articulating these. Whilst we rarely refer to boundaries, as a leader it is impo...2023-11-0921 min
Grow Your InfluenceEmotional managementSelf awareness and understanding how to manage our emotions are fundamental aspects of leadership. As leaders, we need to understand our responses under pressure and the impact we have on others. Tools like DiSC and the Team Management Profile give us insights into our personal responses to conflict and can help us build a common language as a team around how we respond to one another.
In this episode Juliet and Kristy-Lee discuss the difference between emotional reactions and responses, the role of assertiveness, and the importance of role modelling emotional control in our team. The...2023-10-2628 min
Grow Your InfluenceStepping into leadership of an established teamThe question of how best to step in as a new leader of an established team was raised by a listener and reflects the experiences of many leaders as they advance in their careers. So often the people they are coming in to lead are doing well, however there may be issues they need to address. The perils of ‘hitting the ground running’ and the importance of a comprehensive induction are two of the issues that need to be addressed.
In this episode Juliet and Kristy-Lee discuss how:
we need to support new leaders coming into he...2023-10-1215 min
Grow Your InfluenceWhat does an effective wellbeing programme look like and who owns it?
Today we’re responding to a question from a new Team Leader who has been asked to set up a wellbeing programme for his team. Our first question is really “is this his responsibility”? Wellbeing programmes are gaining in popularity and can be valuable in assisting your team members deal with work and life, and everything in between. There are many questions about who should drive the development of these programmes and what should be included.
In this episode Juliet and Kristy-Lee discuss where ownership of a wellbeing programme sits in an organisation and how we ca...2023-09-2821 min
Grow Your InfluenceCuriosity and the Power of Questions
Today on the Grow Your Influence Podcast Juliet and Kristy-Lee are discussing the super power that is curiosity, and just how powerful questions can be as a tool in our leadership toolkit.
When we are truly curious, and ask great questions, we undoubtedly find out more impactful and relevant information from our team. The problem is, too often we make assumptions about what our people are thinking, feeling and why they are behaving in a certain way.
In this episode we unpack the types of questioning techniques you can use...2023-09-1419 minHerBusiness239: Building a Dream Team for Sustainable Business Growth - with Kristy Lee BillettAt HerBusiness, we love to help women business owners to build the business of their dreams. In this episode of the HerBusiness podcast, we're thrilled to have Kristy-Lee Billett, a real advocate for small businesses and the founder of People Powered HR. Kristy-Lee shares her expertise on how to overcome the challenges of being the boss, dealing with fear, stress, and anxiety, and growing confidence in your role. She also provides insights into her unique program, People Powered HR, which offers ongoing support for small businesses in areas such as team structures, roles...2023-09-1331 min
Grow Your InfluenceEffective Team Meetings with Cat MatsonOn this episode of Grow Your Influence we are bringing you a discussion that Kristy-Lee recently had with Cat Matson of Impactful Presenters on holding effective, impactful and engaging team meetings.
Cat is the CEO and Lead Facilitator of Impactful Presenters, empowering business owners and community leaders to speak with confidence, authority, authenticity and impact.
A popular and accomplished Speaker, MC and Moderator, Cat is known for her straight-talking, 'realness' and extracting 'the juice' from her clients.
As mentioned, Cat also has a free workshop running in September 2023, called Sp...2023-08-3134 min
Grow Your InfluenceIt’s not your responsibilityDo you feel like you need to look after your employees’ careers, life experiences or happiness? If so, you are probably taking on way more than you should. It can be tempting to solve problems for our team members, including ensuring they are happy beyond work, that they are seeking out career growth etc, or even (as we hear) ensuring they have petrol in their car. The reality is that, when we do this, we are not helping our people take responsibility for their own issues and feel the satisfaction of problem solving and growing.
In this...2023-08-1721 min
Grow Your InfluenceLeadership and AssertivenessDo you struggle to say what needs to be said? To say no when you need to? In this episode of the Grow Your Influence Podcast we are talking about a topic that rarely gets aired but can make such a difference to the way we feel about ourselves and the way we lead.
Being assertive is about more than being to ask for what you need without needing to override the needs of others. This ‘goldilocks’ behaviour enables us to lead in a way that makes us feel good about ourselves and brings others with us...2023-08-0324 min
Grow Your InfluenceTackling Fear in Our Leadership JourneyIn this episode of the Grow Your Influence Podcast we are chatting about a topic we don’t talk enough about as leaders – and that is fear.
Whether you are fearful of stepping into your first leadership role, or having a moment of feeling fear of tackling a tricky conversation, dealing with conflict or some other challenging situation, this discussion is for you.
Juliet and Kristy-Lee share their experiences working with leaders who are in a state of fear, or who have fear holding them back, as well as their own e...2023-07-2018 min
You hired me at hello!How to Avoid a Hiring Disaster: Conversations with fellow HR Expert, Kristy-Lee Billett - Part 1What if you could avoid the costly pitfalls of hiring the wrong person for your team or company? Get set to uncover strategies that will change the way you perceive the hiring process, as I engage in a riveting conversation with the insightful Kristy Lee Billett, an accomplished HR Consultant and Leadership Coach. Together, we explore how hiring mistakes can have long-term impacts on businesses, especially smaller ones. We draw parallels between a recruitment process and a marketing campaign, and discuss how playing the numbers game can tilt the odds in your favour.As we venture further...2023-07-1037 min
Grow Your InfluenceChanging a Toxic CultureIn this episode of the Grow Your Influence Podcast we are tackling the tricky topic of a toxic workplace culture.
We have all worked in an environments which have had a level of toxicity to them. They are not fun, they are negative, unproductive and can be damaging to individual morale and to the success of a business.
So what do you do when you find yourself either inheriting, or leading, in a toxic environment?
Juliet and Kristy-Lee share their experiences working with teams and leaders where the...2023-07-0622 min
Grow Your InfluenceReward and Recognition ProgramsIn our last episode we were talking about our end of financial year check-ins.
It is also a good time to assess how our rewards and recognition programme is working and whether you need to be tweaking aspects of it to build skills and confidence.
In today’s episode we are talking about how we reward our team members. This is important, not just for motivation but also as an opportunity to connect with team members around the things that motivate them.
There are many teams where the...2023-06-2218 min
Grow Your InfluenceEnd of Financial Year Planning and Your TeamIn this episode of the Grow Your Influence Podcast Kristy-Lee and Juliet are discussing the end of the financial year.
Whilst for some teams and businesses, this can be avery busy time of year and have some firm deadlines and key activities, for others there is not a whole lot that is different about this time of year.
What we have found with the teams we work with is that this can be a really critical time of year to bring the team back together, re focus the goals, re align th...2023-06-0826 min
Grow Your InfluenceCreating Inclusive Workplaces with Nick MillsIn this episode of the Grow Your Influence Podcast Kristy-Lee interviews Nick Mills – leadership and management facilitator, coach and PhD participant.
Nick is a versatile and dynamic trainer who holds Bachelor and Master’s degrees in Adult Education, an Advanced Diploma in the Neuroscience of Leadership and he is currently engaged part time with the University of Tasmania where he is completing his PhD in inclusion for LGBTQI + leaders in the finance and professional services sectors.
In todays discussion we unpacked the research behind Nick’s PhD, which focuses on how all Austral...2023-05-2536 min
Grow Your InfluenceWorking with People Who Have Different Beliefs or Values to UsIn this episode we are following on from our previous topic of working with family.
Today’s episode is a discussion on how we can navigate working with people, and having members of our team, who have differing values and beliefs to us.
How can we create workplaces that respect and create space for a variety of belief and values systems, without conflict and in a way that ensures everyone feels included and psychologically safe at work?
Like our last episode. This is another complex topic, and today we...2023-05-1118 min
Grow Your InfluenceWorking with FamilyIn this episode we are discussing the tricky topic of working with family.
It’s such a complex topic, yet there are so many family owned and run businesses in Australia and across the world, and even more family members working together in other peoples businesses.
Juliet and Kristy-Lee discuss their experiences working with and supporting family run businesses, and the challenges and opportunities that can present themselves when working with family.
We would love to know about your experiences working with family. You can find out more abo...2023-04-2722 min
Grow Your InfluenceUsing Our Voice to Connect with Our Teams with Anne Maree WilshireIn this weeks episode of our summer series of interviews, Kristy-Lee chats with Anne Maree Wilshire of Vibrant Voices.
Anne Maree helps leaders and speakers whose voice is an integral part of their branding to become more impactful, to transform their voice style and message and speak with confidence and authority so they are a voice people want to hear.
She does this through her Vibrant Voices Framework in individual and group coaching programmes and her Vibrant Voices Studio membership community.
Her clients transform their voice and message into a powerful asset that...2023-03-0932 min
Grow Your InfluenceUnderstanding How to Use Our Voice for Influence with Anne Maree WilshireIn this weeks episode of our summer series of interviews, Kristy-Lee chats with Anne Maree Wilshire of Vibrant Voices.
Anne Maree helps leaders and speakers whose voice is an integral part of their branding to become more impactful, to transform their voice style and message and speak with confidence and authority so they are a voice people want to hear.
She does this through her Vibrant Voices Framework in individual and group coaching programmes and her Vibrant Voices Studio membership community.
Her clients transform their voice and message into a powerful asset that...2023-03-0227 min
Grow Your InfluenceUnderstanding Neurodiversity Within Our Team with Nicci RichmanIn this weeks episode of our summer series of interviews, Kristy-Lee chats with Nicci Richman from Audir, who is a Diversity and Inclusion Consultant with a passion for supporting neurodivergent individuals within the workplace.
This is the second part of a 2 part discission and todays chat focuses on understanding neurodivergence within our people, and how we can best leverage this for their success in their roles.
We unpack what to look for, what communication may or may not be appropriate, how to understand different work styles and how to create an environment where neurodivergent team...2023-02-0927 min
Grow Your InfluenceUnderstanding Our Own Neurodiversity as LeadersIn this weeks episode of our summer series of interviews, Kristy-Lee chats with Nicci Richman from Audir, who is a Diversity and Inclusion Consultant with a passion for supporting neurodivergent individuals within the workplace.
This is part 1 of a 2 part discission and todays chat focuses on understanding what neurodivergence is, and how we as leaders can understand and leverage our own neurodiversity in our leadership and management roles.
In next weeks episode we’ll get into how to understand and lead individuals on your teams who are neurodivergent, and how to get the most out of...2023-02-0234 min
Grow Your InfluenceThe Value of Using Psychometric Assessmentsn the second episode of our new year interview series, Kristy-Lee chats with Charissa Lim from Impact Persona. Charissa is a Certified Behavioural Consultant and DISC advocate who’s passionate about helping businesses gain first-hand insights into the people's behavioural traits through one of the world's most popular personality profiling tools. People come with different personalities. Charissa's goal is to harness the power of DISC Profiling to help her clients make informed hiring decisions, and identify the most ideal candidates that would best fit the business culture or role requirements.
In our conversation we chat about the value of...2023-01-1934 min
Grow Your InfluenceConnecting with Your Leadership Skills to Drive Business SuccessIn this episode we bring you the second and final part of a recent interview Kristy-Lee conducted with Juliet for a Small Business Month event.
In November, NSW celebrated Small Business Month, with the theme of ‘connect for success’. As part of our activities, Kristy-Lee hosted a series of ‘connection conversations’ where she interviewed experts from a range of sectors to uncover different ways we can connect with our team to drive business success.
In this part of the discussion, we take a look at how you can connect with your own leadership skills to help dri...2022-12-1524 min
Grow Your InfluenceConnecting with Your Team to Drive Business SuccessIn this episode we bring you the first part of a recent interview Kristy-Lee conducted with Juliet for a Small Business Month event.
In November, NSW celebrated Small Business Month, with the theme of ‘connect for success’. As part of our activities, Kristy-Lee hosted a series of ‘connection conversations’ where she interviewed experts from a range of sectors to uncover different ways we can connect with our team to drive business success.
In this part of the discussion, we take a look at the different ways we can connect with our people to help drive business...2022-12-0131 min
The People Powered Business PodcastFlexibility Is The New NormHello and welcome to Episode 123 of the People Powered Business Podcast!In today’s episode of the podcast, we’re discussing workplace flexibility, and the fact that no longer is it a ‘perk’ but a baseline expectation of employees. Whether it’s location flexibility, hours flexibility or other aspects of a role that employees are looking for flexibility with, there is no denying the fact that the need to offer flexibility is critical to being able to attract and retain top talent, and to a productive and engaged workforce.So how are you baking in flexibility to your workplace...2022-07-1923 min
Grow Your InfluenceNavigating the Role of Co-CEO With Amanda RobinsonWelcome to the latest episode of Grow Your Influence.
Today we’re joined by special guest, Amanda Robinson, Co-CEO of the Australasian operations of Marshall Day Acoustics for the past five years. Amanda is a Mechanical Engineer who has specialised in acoustics since graduating with honours from Adelaide University. Amanda’s focus on building leadership capability brought Juliet and Amanda together, and Juliet has been working with her for more than a year, and found her journey as Co-CEO so fascinating she invited her onto the podcast to share her experience.
If you have experience in a...2022-07-1426 min
The People Powered Business PodcastWhy KPI's Are Critical to Team SuccessIn this discussion, Juliet and I share our views on KPI’s talk about how to structure them and share why they are critical to your team’s success.2022-07-1219 min
The People Powered Business PodcastA Quick But Critical Compliance UpdateHello and welcome to Episode 121 of the People Powered Business Podcast!Today’s episode is a quick but critical compliance update.With the recent changes in minimum wages, increase in superannuation and removal of the superannuation earning threshold, this year more than ever 1 July spells changes that we want to keep an eye on to ensure our businesses remain compliant.In today’s episode I share with you what the changes are, why you need to pay attention this year more than ever, and what action steps you need to take.An InvitationWoul...2022-07-0516 min
Grow Your InfluenceValues and BehavioursWelcome to the latest episode of Grow Your Influence.
Today we're discussing a topic that is often neglected but is so important in leading your team and organisation. Today we're tackling your values and the behaviours that represent them.
So often, if we articulate our values at all, we announce them, maybe include them in documents and don't really focus on them any further. The reality is that, unless we articulate the behaviours that support our values, they will never make any difference to the way we work.
As we discuss today, behaviours will be different across different teams but...2022-06-3021 min
The People Powered Business PodcastHR Options for Small to Medium Sized BusinessesHello and welcome to Episode 120 of the People Powered Business Podcast!As mentioned in today’s episode, we are currently welcoming new businesses to People Powered HR, if you’d like to know more simply click this link:https://www.peoplepoweredbusiness.com.au/hrPeople Powered HR is the place to get expert HR advice, at your fingertips, for less than $25 per week. If you’re looking to get the knowledge, tools and resources to handle anything at all to do with your team with complete confidence, People Powered HR is the answer.Today we discussed HR opt...2022-06-2829 min
The People Powered Business PodcastThe 3 Biggest Mistakes Business Owners Make with Their TeamsHello and welcome to Episode 119 of the People Powered Business Podcast!In today's episode I am sharing the 3 biggest mistakes I see business owners and managers make when it comes to their team.As mentioned, if you’d like to learn more and go deeper on these challenges, I’d love you to join me in the free Sack Them or Save Them Masterclass which I’m running online on the 28th June.In Sack Them or Save Them we are going to look at the different type of problem employees you may have in your business, and I’...2022-06-2123 min
Grow Your InfluenceTackling Imposter SyndromeWelcome to the latest episode of Grow Your Influence.
Do you ever feel like an imposter? That people will soon work out you don't know as much as they think you do? Do you work on your own so you don't have to share your progress with others or constantly set yourself impossible targets and then chastise yourself when you can't achieve them? All of these are symptoms of what is called Imposter Syndrome and today we're talking about how debilitating it can be and some of the ways you can recognize it, in yourself and within your team, and...2022-06-1630 min
The People Powered Business PodcastTackling Tough TalksHello and welcome to Episode 118 of the People Powered Business Podcast!In today's episode we are talking about tackling tough talks with your team.You know the conversations I mean, the one where you get a sick feeling in the pit of your stomach, the ones which give you heart palpitations at the thought of having them, that keep you up at night.Whether it’s a performance management issue, a change in the business, a termination or anything else that is going to be a tough conversation with our team, we’ve all been in a situ...2022-06-1423 min
The People Powered Business PodcastFrustrated with an Employee? Here's why....Hello and welcome to Episode 117 of the People Powered Business Podcast!Is It Me Or Is It Them?As mentioned on today’s episode, if you have a frustrating employee on your hands I have created a great new resource to help you identify what sort of problem you are dealing with, and the exact strategy you need to fix the problem.Click here to get your free copy of the Guide.www.peoplepoweredbusiness.com.au/guideToday we unpacked one of the biggest challenges we face as business owners – why we are frus...2022-06-0724 min
Grow Your InfluenceWhy KPI's Are Critical To Your Employees SuccessToday we're discussing a topic that we could really talk about for hours, and in fact is something that is quite complex, so stay tuned for some future episodes on this. Today we're tackling KPI's - or Key Performance Indicators.
2022-06-0221 min
The People Powered Business PodcastHow To Motivate Disengaged EmployeesHello and welcome to Episode 116 of the People Powered Business Podcast!Today we’re talking about something I get asked about at least once a week – how can I motivate a disengaged employee!I know engagement sounds like one of those ‘HR faffy terms’ but it is a real thing, and it has a direct impact on a range of factors including performance, attendance, retention, and a whole host of other things. Today we delve into the definition of engagement and why it’s so important for our businessPlus I share 6 easy tips to re engaging unmotivate...2022-05-3123 min
The People Powered Business PodcastThe Hidden Benefits of Investing in Training and Upskilling Your PeopleHello and welcome to Episode 115 of the People Powered Business Podcast!Today we’re talking about the hidden benefits of investing in training, developing and upskilling your staff.For a long time there has been a misconception that learning and skill development is an employees responsibility. But times have changed, and I’m going to challenge you on that. The reality is the skills that got the employee to us, and to where they are now, are likely not the skills that we need in them in the future, so it really is our responsibility to develop their skil...2022-05-2424 min
Grow Your InfluenceMastering DelegationIn this episode we discuss some strategies to help you master delegation, and share our tips and ideas for how you can start delegating today, and ensure success with any task, project or responsibility you delegate to one of your team.
2022-05-1920 min
The People Powered Business PodcastYour People and Cyber Security RisksHello and welcome to Episode 114 of the People Powered Business Podcast!Today we have a guest joining us, Michael Trimblett – Ethical Hacker and Small Business Cyber Security expert.Today Michael shares with us his expert knowledge about how small businesses can and should be protecting themselves from cyber security risks, and what we need to know about where our risks lie.Importantly Michael points out that people are our biggest risk points, and also that having the right people in terms of providers to support us is critical to protecting our businesses.Michael was kind enough to...2022-05-1745 min