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Showing episodes and shows of
Kyle Inserra
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Closed Monday
Considering a New Restaurant Location? Here's the Spreadsheet You Didn't Know You Needed
Still relying on gut feelings and scattered notes when selecting your restaurant’s next location? In this practical, hands-on episode, Kyle walks you through his "Location Viability Calculator and Site Tracker," tools he personally uses to guide restaurant brands to profitable, data-driven real estate decisions. Learn how to systematically assess site viability, track important details, and confidently scale your restaurant without risking what you’ve already built.Key Conversations:The critical criteria you must evaluate before signing a leaseHow to remove emotional bias from your site selection processLeveraging free tool...
2025-05-16
21 min
Closed Monday
Your Guide to Debt-Free Growth w/ Johann Moonesinge, CEO | InKind
Think restaurant financing has to mean crippling debt or invasive investors? Think again. In this weeks conversation, Kyle sits down with Johann Moonesinghe, founder and CEO of InKind, a revolutionary financing model reshaping how restaurants grow and succeed. Johann shares his unique journey from tech entrepreneur to restaurant owner, and reveals how InKind has infused nearly $392 million into top-tier restaurants without the strings attached by traditional lending. From creating vibrant dining experiences at his own restaurants to funding celebrated groups like José Andrés, Johann is redefining financial sustainability in hospitality.💡 Actionable Takeaways:Eva...
2025-05-07
40 min
Closed Monday
The $5M Restaurant Startup Taking on Labor, Real Estate, and Delivery All at Once
Is it time to rethink how restaurants are built—literally from the ground up?On this episode Kyle sits down with Nipun Sharma, CEO and co-founder of Appetronix, to talk about how robotics, AI, and first-principles thinking are completely transforming what a “restaurant” can be. With nearly two decades of global food experience and a sharp eye for operational pain points, Nipun is leading the charge with fully autonomous restaurant pods that slash labor, rent, and delivery inefficiencies—all while delivering chef-quality food.From launching in Columbus Airport with Donato's Pizza to raising funds in a post-h...
2025-04-24
46 min
Closed Monday
Purpose-Driven Profits: Turning Vietnamese Heritage Into America's Next Hot Franchise
From courtroom to kitchen: in this episode, Kyle sits down with Denise Tran, the visionary founder and CEO who traded her law career for the high-stakes world of restaurant entrepreneurship. Hear the raw, unfiltered story behind Bun Mee's journey from passionate concept to scalable franchise powerhouse. Denise pulls back the curtain on how her Vietnamese heritage shapes every aspect of her business, the unexpected challenges of airport locations, and the critical systems that transformed her personal passion into a replicable model. If you've ever dreamed of turning your cultural food heritage into a thriving restaurant brand, this conversation delivers...
2025-04-10
49 min
Closed Monday
Building and Leveraging Your Authentic Personal Brand w/ Josh Halpern | CEO, Big Chicken
Is your personal brand helping or hurting your restaurant's growth? In this candid conversation, Kyle sits down with Josh Halpern, the driving force behind Big Chicken, to explore the powerful intersection of personal branding and franchise success. From navigating the influence of celebrity partner Shaquille O'Neal to making tough decisions about franchisee selection, Josh shares unfiltered insights on building an authentic leadership presence that resonates with partners, customers, and communities. Whether you're a single-unit operator or managing multiple concepts, this episode reveals why your personal brand might be the most undervalued asset in your restaurant portfolio.Key...
2025-04-03
42 min
Closed Monday
Deal Diaries | Vol. 2
Think finding the perfect restaurant location is just about foot traffic and rent? Think again. In this revealing Deal Diaries episode, Kyle pulls back the curtain on the high-stakes world of commercial real estate for franchisees, taking you behind the scenes of a challenging Long Island City deal. From soaring rents to new development complexities, this real-world case study showcases the unexpected obstacles that can derail even the most promising location. Whether you're a seasoned operator or planning your first expansion, this episode delivers invaluable insights on navigating today's competitive real estate landscape.Key Conversations:• Th...
2025-03-27
20 min
Closed Monday
Deal Diaries | Vol. 1
Ever had that perfect space slip through your fingers? In this raw and revealing episode, Kyle takes us behind the scenes of a deal that went from "sure thing" to "sh*t canned" in a blink of an eye. It's a nail-biting journey through the trenches that'll definitely have you shouting advice at your speakers – complete with unexpected plot twists, funding f*ck ups, and a landlord who wasn't exactly sitting by the phone. If you've ever wondered why securing that perfect location feels like an emotional rollercoaster, this story exposes all the thrills, spills, and behind-the-scenes drama that ne...
2025-03-18
18 min
Closed Monday
AI-Powered Success: The Tools Transforming Today's Most Profitable Restaurants
Still think AI is just for tech bros and Silicon Valley startups? In this episode Kyle breaks down how artificial intelligence is quietly revolutionizing restaurants right now - from mom-and-pops to major chains. Forget the hype; this is more than just messing with ChatGPT, we're talking practical, profit-boosting processes that are changing how the smartest operators run their kitchens, manage their teams, and provide better customer service. If you've been dismissing AI at your restaurant, this episode might be your much-needed wake-up call.MASTERMIND IS HERE!! SCHEDULE YOUR FREE CALLIf your looking to grow...
2025-03-06
27 min
Closed Monday
Unconventional Growth Strategies: How Walter's Hot Dogs Built a 106-Year Empire
What happens when a family recipe becomes a cultural icon? In this episode, we dive into the 100+ year journey of Walter's Hot Dogs, where tradition meets innovation in the most delicious way possible. From their secret blend to food trucks and beyond, Gene-Christian Baca shares how they've kept the family legacy intact while being flexible and creative in evolving their business model. If you've ever dreamed of turning your family's culinary traditions into a thriving business, this conversation serves up equal parts inspiration and practical wisdom.MASTERMIND IS HERE!! SCHEDULE YOUR FREE CALL
2025-02-26
49 min
Closed Monday
Don't Sign That Franchise Agreement Until You Ask These 8 Questions!
Ever wonder why some franchise locations crush it while others struggle from day one? In this no-nonsense episode, real estate veteran Kyle pulls back the curtain on the questions potential franchisees NEED to ask but often don't. Kyle shares the real talk on what makes or breaks franchise real estate support. Whether you're eyeing your first franchise or adding to your portfolio, this episode could save you from a six-figure mistake.Key Conversations:• Why some franchisors' "hands-off" approach to real estate could be a major red flag• The truth about terr...
2025-02-11
22 min
Closed Monday
The 42 Square Feet That Can Make or Break Your Digital Sales
Ever wonder why some restaurants handle mobile orders like a well-oiled machine while others feel like organized chaos? In this eye-opening episode, Kyle breaks down why your pickup area might be the hidden trouble spot you never knew you had. From delivery drivers blacklisting your restaurant to customers doing the awkward hover-dance by your counter, Kyle shares the real talk on fixing these common headaches. Key Topics: The "million-dollar corner" - Why the 42 square feet by your front door could make or break your off-premise business What Kyle learned from watching hundreds of...
2025-02-04
19 min
Closed Monday
Never Get Burned Again: A Guide to Site Selection Red Flags
In this episode, Kyle discusses essential strategies for evaluating shopping centers before signing a lease. He shares real-life experiences and emphasizes the importance of due diligence to avoid costly mistakes. Get your pen and paper or your Ipad - this conversation will equip you with the knowledge needed to make informed decisions and protect your investment. Connect with Closed Monday Instagram: @closedmondaypodcast YouTube: Closed Monday Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscri...
2025-01-13
20 min
Closed Monday
How to Evaluate and Scale Your Business in 4 Weeks
In this episode, Kyle discusses the importance of evaluating past performance and setting new goals for growth as we enter 2025. He introduces the 3M framework, which focuses on Money, Management, and Market, to help operators assess their business effectively, and plan for growth. Connect with Closed Monday Instagram: @closedmondaypodcast YouTube: Closed Monday Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support
2025-01-07
22 min
Closed Monday
Southern Hospitality and Some Next Level Tech | Mike Ball, VP of Operations, Vicious Biscuit
In this episode, Kyle sits down with and Michael Ball discuss the challenges and experiences in the restaurant industry, the importance of technology integration, and the balance between hospitality and technology. Michael shares his journey from pizza delivery to leadership roles, emphasizing the significance of creating a positive customer experience and adapting to changing circumstances in the industry. The discussion also covers the significance of digital presence, training technology, and the challenges of staffing in the restaurant industry. Looking ahead, Ball outlines ambitious growth plans and the unique franchising opportunities available at Vicious Biscuit. Exclusive Partner
2024-12-23
35 min
Closed Monday
Building A Brand Centric Restaurant | Sebastian Stahl, Founder & CEO, Breadth - Strategic Restaurant Marketing
In this weeks episode Kyle sits down with Sebastian Stahl - the visionary CEO and founder of Breadth, a strategic restaurant marketing agency. With over 17 years of unwavering dedication to the hospitality industry,Sebastian's journey has been characterized by a fervent passion for helping transform restaurants with a focus on long-term success. His extensive experience includes owning and operating multiple restaurant concepts and serving as the esteemed Head of Marketing and Partner at an award-winning restaurant group in South Florida. Sebastian's illustrious trackrecord speaks volumes about his expertise, as he has played a pivotal role in transformingnumerous restaurants across...
2024-12-16
43 min
Closed Monday
Your Restaurant Staff Doesn't Want More Money -They Want These 3 Things Instead
In this weeks episode, Kyle sits down with D.J. Costantino to discuss insights from the 7Shifts 2025 Restaurant Workforce Report. D.J. Costantino is a writer, marketer, and podcast host based in Atlanta, Georgia. D.J. is currently a content marketer for 7shifts, a restaurant software company, where he writes for the company blog and hosts the in-house Pre-Shift Podcast. The Pre-Shift features guests from all across the restaurant industry and has been streamed more than 60,000 times since 2021. DJ is a journalist by trade, and has written extensively about the restaurant industry for a decade.They explore the challenges...
2024-12-09
35 min
Closed Monday
Rich Restaurant Owners All Use These 3 Formulas - And Now You Will Too
In this episode, Kyle discusses three critical financial formulas essential for restaurant success: the Sales to Investment Ratio, Payback Period, and Rent Factor. The importance of these metrics in making informed decisions, attracting investors, and ensuring sustainable growth - can not be overstate The conversation provides practical insights into calculating these formulas and highlights common pitfalls to avoid in restaurant site selection Free Restaurant Financial Formula Calculator Pack - Click here! Takeaways Operators who track these formulas make better decisions and make more money. Sales to investment ratio...
2024-12-03
52 min
Closed Monday
Franchise Marketing in the Digital Age | Devin Schneider, Director of Marketing & Tech, Jeremiah's Italian Ice
In this episode, Kyle sits down with Devin Schneider, the Director of Marketing and Technology at Jeremiah's Italian Ice to discuss the strategies they are implementing to build their customer base in the digital era. Learn more about franchising with Jeremiah's Italian Ice by clicking here. Or email Rick Schanz at rick.schanz@jeremiahsice.com Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share ...
2024-11-25
52 min
Closed Monday
The Surprising Ways the Election Will Reshape Restaurant Expansion
In this episode, Kyle discusses the significant impact of the presidential election on the restaurant industry, focusing on tax policies, labor market challenges, and the importance of automation and technology. He emphasizes the need for restaurant operators to adapt their growth strategies based on the election outcomes, particularly regarding expansion plans, site selection, and labor availability. The conversation provides actionable insights for navigating the changing landscape of the restaurant business in 2025 and beyond. Takeaways The presidential election will significantly impact restaurant growth strategies. Understanding tax policies is crucial for financial planning. Labor shortages are a pressing...
2024-11-06
28 min
Closed Monday
Why Your Gut Feeling About Restaurant Growth is Dead Wrong (And What to Do Instead)
It's a new day for Closed Monday. We are now the only podcast focused strategic growth for your restaurant. In this episode Kyleshares his journey from being a dishwasher to a restaurant consultant, emphasizing the importance of data-driven decision-making in the restaurant industry. Takeaways Every restaurant owner faces doubts and challenges. Kyle's journey illustrates the potential for growth in the industry. Data is crucial for making informed business decisions. Understanding customer behavior can drive success. Location can significantly impact a restaurant's performance. Silly mistakes can lead to major consequences in business. Successful growth...
2024-10-28
14 min
Closed Monday
Designing Your Life in Hospitality w/ Christin Marvin, Hospitality Catalyst & Author
In this episode, Kyle sits down with Christin Marvin to discuss the transformative journey of Christin from a high-pressure restaurant career to a more balanced lifestyle. They explore the impact of alcohol on personal health, the importance of mental fitness, and the challenges of leadership in the restaurant industry. Christin shares her experiences with burnout and the pivotal moments that led her to become a coach, emphasizing the need for self-awareness and boundaries in both personal and professional life. The discussion culminates in the announcement of Christin's upcoming book, "The Hospitality Leaders Roadmap" which aims to provide resources for...
2024-10-21
44 min
Closed Monday
The Evolution of Restaurant Media w/ Jeanne Muchnick, Food & Dining Reporter at The USA Today Network
In this conversation, Kyle sits Jeanne Muchnick, the food and dining reporter for The Journal News and lohud.com, part of the USA Today Network. about her journey in the food industry, the impact of COVID-19 on restaurants, and the evolving dining scene in Westchester. They discuss the challenges faced by restaurateurs, the importance of social media in food reporting, and the nostalgia associated with beloved dining establishments. Jeanne shares insights on current trends, the role of traditional media, and the dynamics of restaurant closures, emphasizing the need for better communication between restaurant owners and the press. E...
2024-09-23
53 min
Closed Monday
Proven Strategies to Keep Your Restaurant Construction On Time and Under Budget
In this episode, Kyle discusses the importance of planning, budgeting, and setting expectations for restaurant construction. He emphasizes the need to hire the right team, including a restaurant architect, contractor, designer, and kitchen consultant. Kyle provides industry percentages for budgeting different aspects of construction and highlights the importance of having a contingency fund. He breaks down the timeline for the design phase, permitting, construction, equipment installation, and final inspections. Kyle also shares common pitfalls to avoid, such as underestimating costs, not being clear on local expectations, and lacking backup vendors. Exclusive Partners Want to learn...
2024-08-05
32 min
Closed Monday
The True Cost of Buying a Restaurant: A Practical Guide
In this episode, Kyle discusses the process of buying and valuing a restaurant, including the importance of understanding the market and using accurate financial information to determine the value. Plus a detailed explantation of the two most common methods for valuing a restaurant: the gross income method and the seller's discretionary earnings (SDE) method. Plus insights into negotiating the price and financing options. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try...
2024-07-16
24 min
Closed Monday
Luxury Watches on The Bear & How to Find An Affordable Rent
On this episode, Kyle discusses the challenges of finding affordable rent for restaurants and offers strategies for finding alternative locations. We also explore the significance of luxury watches in the fine dining industry featured in The Bear Season 3. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show...
2024-07-13
28 min
Closed Monday
AI-Driven Demand Prediction in the Food Industry w/ Matt Wampler, Co-Founder & CEO - ClearCOGS
Summary In this conversation, Kyle sits down with Matt Wampler, Co-Founder and CEO of ClearCOGS. . Matt and Kyle discuss the resistance to embracing data analytics in the hospitality industry and the role of AI, particularly ChatGPT, in demystifying AI and making it more accessible. ClearCOGS is a technology company that provides AI-driven solutions for the restaurant industry. The company helps restaurants optimize their operations and make data-driven decisions to improve profitability. ClearCOGS offers a user-friendly platform that integrates with existing POS systems, such as Toast, to provide real-time insights and reporting. The AI technology analyzes historical data, trends, and external...
2024-03-25
41 min
Closed Monday
How Not To Handle Negative Reviews, NRA Show Preview, And How To Properly Pay Your Sales Tax w/ Shawn Walchef & Troy Hooper
Summary In this episode, the Kyle is joined by Shawn Walchef & Troy Hooper and, this is one of those episodes that really gets into the nitty-gritty of the restaurant business: from real estate to the process for getting locations, down to the last comma in Letters of Intent, and relationships with landlords. They talk current events- including a restaurateur's who managed the negative reviews like a maniac, the operational challenges that are facing restaurants and the trends in the digital space how hospitality is key and how Ozempic craze is affecting what is offered on the menus...
2024-03-05
57 min
Closed Monday
Should You Lease of Buy Your Restaurant's Real Estate?
In this episode, the Kyle apologizes and promises to be more transparent and consistent in the future. We also discuss the restaurant industry's projected sales reaching $1 trillion in 2024, new regulations in New York for passing credit card fees to customers, and a debate over who should pay for a birthday dinner. Lastly, we explore the pros and cons of owning vs leasing restaurant real estate. Takeaways The restaurant industry is projected to reach $1 trillion in sales in 2024. New regulations in New York require restaurants to disclose credit card fees on menus. There is...
2024-02-12
30 min
Closed Monday
Feeding the Future: Voosh.ai's Impact on Restaurant Growth and Innovation w/ Co-Founder, Priyam Saraswat
Priyam Saraswat, co-founder of Vosh.ai, dives into the journey of starting Vosh.ai and how they help independent restaurants thrive. He explains their pivot to a SaaS product and the importance of technology in the restaurant industry. Priyam also highlights their dispute management and review response services, which help restaurants improve their online reputation and profitability. He concludes by sharing their plans for the future and their focus on working with both mid-market and enterprise chains. In this conversation Kyle & Priyam, discusses the changing perception and adoption of technology in the restaurant industry. They highlight how leaders in...
2024-01-23
46 min
Closed Monday
Navigating The Restaurant Real Estate Market in 2024
Summary In this episode, Kyle discusses the current state of the restaurant market and provides tactical advice on finding opportunities for restaurants. He emphasizes the importance of considering market dynamics, economic factors, consumer preferences, and emerging markets. He also highlights the shift from malls to lifestyle centers as a trend to watch. Kyle encourages restaurant owners to be adaptable and strategic in their approach to finding new locations. Takeaways Consider market dynamics and demand when looking for restaurant opportunities. When forecasting and planning, evaluate economic factors, such as stabilized material costs. Pay attention to...
2023-12-19
29 min
Closed Monday
Raising Canes Owner is Worth Billions, 2024 Restaurant Trends, A Return to Stability PLUS Understanding The SNDA Clause
Welcome back to Closed Monday! In this post-Thanksgiving episode, join host Kyle Inserra as he unpacks a blend of news, trends, and essential insights tailored for restaurant enthusiasts and professionals alike. Fresh from the holiday, Kyle shares his own Thanksgiving experiences, including a special shout-out to porchetta for stealing the show. What's in this episode: A Dive into Current News: Kyle discusses a unique customer complaint scenario involving a waitress in the South and a lesson in cultural differences. Wealth in the Chicken Industry: Insights into Raising Cane's founder Todd Graves' impressive financial success, exploring the...
2023-11-28
36 min
Closed Monday
Crafting a Home-Buying Blueprint for Restaurant Entrepreneurs
In this episode, we dive deep into the critical crossroads between being a restaurant entrepreneur and navigating the complex world of home ownership. Join our host Kyle Inserra alongside Jacob Letwosky, Senior Loan Officer at Cross Country Mortgage - a veteran in steering numerous clients through their mortgage and home-buying process, and Eric Wilson, a seasoned expert in spirits, cigars, and Senior Sales Rep at Empire Spirts in NYC. Engage with us in a fundamental discourse about the intertwining pathways of the robust restaurant industry and the challenging real estate market, especially in today’s ever-shifting economy. Ke...
2023-10-02
37 min
Closed Monday
Dealing with the Dark Side of Restaurant Ownership
This episode delves into the unseen challenges that often accompany running a restaurant. Host Kyle Inserra shares his personal journey of overcoming partnership conflicts, navigating through a divorce, and battling substance abuse, all while running a successful restaurant business. This podcast serves as a resource for restaurant owners who are facing similar struggles, offering insights into mental health management, resilience, and personal wellness in the restaurant industry. Join Kyle as he explores the importance of exercise and personal time, demonstrating how these strategies became his lifeline in turbulent times. Ideal for restaurant owners, entrepreneurs, and those invested in the...
2023-07-28
25 min
Closed Monday
Steal This Idea From Shake Shack
The National Restaurant Owners Podcast is a must-listen for any restaurant owner looking to scale their business. Each week, host Kyle Inserra provides valuable insights and practical advice from successful restaurant owners and industry experts. Each episode covers the latest trends and technologies in the industry, as well as best practices for marketing, operations, and financial management. Whether you're a new restaurant owner or an experienced operator, this show will give you the information and inspiration you need to take your business to the next level. Subscribe, like, follow, and learn how to optimize your restaurant for g...
2023-01-23
17 min
Closed Monday
NRO #102 : Jesse Limon | VP of Investment Sales, Marcus & Millichap |NFT's & Crypto For Restaurants?
Since 2008, Jesse has been involved with 100+ commercial investment closings, totaling over 2.5 million square feet, with a total dollar value of over $400 million. Mr. Limon specializes in the sale of national, single & multi-tenant, net-leased investments all over the US. Plus, he's a super cool dude, and is my go to resources for all things crypto and of NFT's. Follow Jesse over on Instagram, and if your looking to invest in some NNN properties, make sure you check him out on TikTok and of course, LinkedIn. Connect with us! Subscribe to my YouTube Channel Follow the show over on Instagram Join our...
2022-01-29
59 min
Closed Monday
NRO #101: Chef Matthew Stockard | Cooking w/ Cannabis + CBD
Matthew’s culinary career began in 1998 when he opened his first restaurant in Oklahoma. Since then, Matthew has traveled and studied Culinary Arts overseas and throughout the United States. In addition to pursuing his culinary passions, he has also been catering since 2000. Matthew has had the honor of catering for government officials, city officials, and many other high-end individuals. It’s no surprise then that Matthew has also spent time being a Private Chef for celebrities and athletes.In 2010, while still attending culinary school, he opened a BBQ restaurant in Long Beach with great reviews that he eventually sold l...
2022-01-24
45 min
Closed Monday
NRO #100: Russ Rosenband | Founder, The Lot Next Door
Russ Rosenband is the founder of The Lot Next Door, an ideas-driven real estate, hospitality and start-up consulting and investment firm based in Brooklyn, NY. A licensed real estate broker in the state of New York, Russ also works with emerging restaurant/retail brands and their investors on site selection and real estate strategy. Russ has extensive experience developing distinct destinations and multi-tenant food & beverage outlets across multiple markets such as The Market Line in Manhattan, Building 77 at the Brooklyn Navy Yard, and The Roost in Washington, DC. Prior to founding the Lot Next Door, Ru...
2022-01-14
59 min
Closed Monday
NRO#99: Mike Kelly |Atmosphere TV
Mike Kelly is the Director of Distribution Partnerships at AtmosphereTV. His career spans across several years in the wine and spirits industry working on behalf of some of the largest spirits brands in the world. Mike joined AtmosphereTV in 2016 (then known as CHIVE TV) as one of the first employees as the concept of audio-free TV content specifically for businesses was created by CHIVE Media Group, who you may recognize from their early days as theCHIVE.com. Since then, fresh off a $100M Series C announcement last week, CHIVE TV has spun off to become known as AtmosphereTV. Home to...
2022-01-10
31 min
Closed Monday
NRO #98: Matt Plapp | CEO, America's Best Restaurants
Matt Plapp is a restaurant marketing guru, CrossFitter, quthor/speaker, consultant, business coach, and dad based out Cincinnati OH. He's owned his restaurant marketing company since 2008 and since then he has helped hundreds of restaurateurs across the country. Matt is also an author, two books in the restaurant marketing field, “Don't 86 Your Restaurant Sales” & “Sell More Slices” and his third book, out now , titled “Restaurant Marketing That Works.” BUY MATT'S BOOK HERE! Connect with us! Subscribe to my YouTube Channel Follow the show over on Instagram
2021-12-28
56 min
Closed Monday
NRO #97 : Zaid Ayoub | CEO, Falafel Inc/ SAJJ Street Eats
Zaid Ayoub is the founder and CEO of the Bay Area-headquartered, rapidly expanding fast-casual concept SAJJ Mediterranean. While studying engineering in college, Ayoub frequented a local falafel shop that often had a line out the door. He realized that if Mediterranean food could blend great flavors with streamlined operations, there was a strong market (full of hungry people) eager to eat it! After a few years in tech startups, a friend of his mentioned his Mediterranean fast-casual concept idea, and Ayoub and four partners took the plunge, opening the first SAJJ location in Menlo Park in 2012. At the opening...
2021-12-17
52 min
Closed Monday
NRO #96: Monte Silva | Author, Coach, & Experienced Restaurateur
Monte worked in the restaurant industry since he was 15 years old and has over 20 years experience as a restaurant manager. Rising from bar manager, service manager, kitchen manager to GM for Wolfgang Puck in the first four years in management. During his time with Wolfgang Puck he was featured in David Steadman’s book Beverage Biz is Show Biz. His restaurants were consistently named in best of categories of several Nashville magazines in reader and writer polls. His successful stewardship of these restaurants got him featured in Nashville Wine Press, The Tasting Panel, Restaurant Business Magazine, Nashville Sce...
2021-12-14
56 min
Closed Monday
NRO #95: Chris Wyland | Chief Development Officer, Roll Em Up Taquitos
Chris Wyland is an accomplished franchise development and business professional with a track record of successfully connecting experienced multi-unit operators with franchise concepts. Chris began his career in the professional sports industry having worked in the front office for both the California Angels Baseball and the Los Angeles Kings Hockey sports franchises. From 2011 to 2019 he helped create and franchise multiple concepts where he served as CEO, VP of Franchise Development, and as an independent franchise consultant. Most recently he has held the title of Franchise Sales Director for Capriotti's Sandwich Shops and Slim Chickens. Chris and his wi...
2021-12-10
41 min
Closed Monday
NRO #94: Craig Barber | CEO, Restaurant Growth Services
Craig Barber is the CEO of Restaurant Growth Services, with several years of experience as a C-level executive for a multi-concept franchisor along with owning a franchise while serving as board chair for the franchisee association provides unique insight into the opportunities (and challenges) of franchise relationships. Have served on the boards of a public company, private equity owned companies and the franchisee association of a large (1,500+ unit) mid-scale restaurant concept. Connect with us! Subscribe to my YouTube Channel Follow the show over on Instagram Join our mailing...
2021-12-03
1h 35
Closed Monday
NRO #93: Adam Weiss | CEO + Director, Honeybee Burgers
Adam Weiss is the CEO + Director of Honeybee Burger, a mission driven, plant-based, QSR concept two locations ( 3rd on the way) in Los Angeles, California. Adam's goal is to focus on businesses that can change the world for the better with a primary concentration on Food-and Agricultural Tech related businesses that can leverage new and disruptive products, and technologies in order to reduce the impact and use of animals in the food chain. In 2018, when he came up Honeybee Burger, a brand that is quickly establishing itself as a platform for new and emerging plant-based brand...
2021-11-20
45 min
Closed Monday
NRO #92 : Matt Forbush | Founder & CEO, zignyl
Matt Forbush's background in franchise operations began in 2007 when he took over his first Auntie Anne’s location. Over the last 9 years, Matt has owned and operated 12 franchise locations and small businesses, including Auntie Anne’s, Cinnabon, and Otter’s Chicken Tenders. In addition to working at a management level within these stores, Matt has held positions with Chick-fil-A and Firehouse Subs, truly learning the industry from the ground up. Matt’s passion for the franchise industry and for entrepreneurship led him to the Nashville Entrepreneur Center, where he completed a project focused on the Marketing Return on Investment tied to...
2021-11-16
49 min
Closed Monday
NRO #91: Ryan Baggott | Founder & CEO, Tap The Table
Ryan Baggott is an award-winning digital marketing expert from Savannah, Georgia. He currently lives on Hilton Head Island, South Carolina where he’s had a successful digital marketing consultancy for 13 years. In 2020, Baggott released his revolutionary app called Tap The Table. Since it’s release, Tap The Table has assisted in generating over $25M in trackable reviews for clients. Although originally developed for restaurants, TTT is now powering digital marketing initiatives in nearly every industry including Restaurants, to Real Estate, and Manufacturing. Reach out the Ryan and his team by shooting them a DM over on I...
2021-11-08
59 min
Closed Monday
NRO #90 : Andrew Pudalov | Founder & CEO, Rush Bowls
Andrew spent 15 years working his way through the competitive ranks of New York City’s financial sector. In 2004, he left his position as Head of a Global Fixed Income Derivative Desk at National Australia Bank to pursue a career path aligned with his values. Andrew launched Rush Bowls in 2004 with a vision to create a place where people could eat healthy and enjoy the unadulterated and organic elements of the earth. Click here to find the Rush Bowls nears you! Connect with us! Subscribe to my YouTube Ch...
2021-11-05
42 min
Closed Monday
NRO #89: Shawn Walchef | Cali BBQ Media
Since opening Cali BBQ 12 years ago, his family-run restaurant and media business in San Diego has generated more than $30 million in sales. https://calibbq.media As a restaurateur who opened during the Great Recession, Shawn Walchef learned to use digital tools and big ideas to stay in business. During the Pandemic, Shawn and his Cali BBQ Media team have developed a scalable plan that is three times more profitable than the traditional full-service restaurant model. Cali BBQ is working on a plan to repurpose 60 percent of their dining room into a commissary kitchen to service...
2021-11-02
1h 02
Closed Monday
NRO #88: Ken McGarrie | Author, Founder of Korgen Hospitality
Ken McGarrie is the co-founder of Korgen Hospitality, a nationwide consulting firm dedicated to helping restauranteurs reach their absolute potential. Ken has successfully run several restaurants, bars, and entertainment-based venues with a relentless focus on hospitality. He has helped to launch several new concepts and train hospitality leaders throughout the U.S. and Canada. Ken is also the author of The Surprise Restaurant Manager. Pick up a copy of his book here. Connect with us! Subscribe to my YouTube Channel Follow the show over on Instagram ...
2021-10-23
57 min
Closed Monday
NRO #87: Jensen Cummings | Chef/Coach, Best Served Creative
Jensen is a fifth generation Chef and Restauranteur. His family have owned restaurants since the year 1900! This Southern California boy grew up surrounded by great food and even greater people to inspire him. Now calling Denver, Colorado home he is hyper-focused on his dedication to bringing value to the people working within the hospitality industry. His work as a storyteller, consultant and brand developer have lead to some of the most unique concepts (and products) in the market delivering on the promise of hospitality to both internal and external guests. Check him out here: ...
2021-10-17
1h 02
Closed Monday
NRO #86: Daniel Estrada | Co-Founder & CEO, 86 Repairs
Daniel Estrada is the co-founder & CEO of 86 Repairs a subscription service that manages the entire repair process for restaurant groups. With 86 Repairs, restaurant owners can focus their time, money, and energy on what they do best and let them take care of the repairs in your restaurant. Their service includes 24/7 support from our expert team, actionable insights to improve back-of-house operations, and complete management of the service process. Check out how it works! How It Works - 86 Repairs Connect with us! Subscribe to my YouTube Channel Follow the show over...
2021-10-02
41 min
Closed Monday
NRO #85: Donald Burns | The Restaurant Coach
Donald is The Restaurant Coach™, named to the list of Definitive Restaurant Experts and one of 23 Hospitality Experts to Follow on Twitter. He is the leading international trainer, speaker, author, and coach on how restaurant owners, operators, and culinary professionals go from just good to becoming outstanding. He is a sought-after advisor in the areas of: leadership, branding, social media marketing, culture, operations, restaurateur mindset, team development, behavioral dynamics, productivity & peak performance. His first book Your Restaurant Sucks! Embrace The Suck. Unleash Your Restaurant. Become Outstanding. is an international bestseller and is available on Amazon and on Audible. Connect w...
2021-09-20
59 min
Closed Monday
NRO#84: Atul Sood| Chief Business Officer, Kitchen United
Atul Sood is the Chief Business Officer at Kitchen United. Kitchen United is a GV (formerly Google Ventures) backed startup in the ghost kitchen space, transforming the restaurant industry by enabling brands to be more proximate to their customer base for off-premise dining. Atul leads lead strategic relationships for the company including investor discussions, restaurant brand partnerships, and conversations with partners across the food delivery ecosystem. Kitchen United currently has 6 facilities open in Chicago (x2), Los Angeles (Pasadena), Austin, Scottsdale, and San Jose. Connect with us! Subscribe to my YouTube Channel Follow the sh...
2021-09-12
43 min
Closed Monday
NRO #83: Bruce Irving | Host, Smart Pizza Marketing Podcast
Bruce Irving, the Founder of Smart Pizza Marketing is one of the foremost experts on pizza marketing, working with restaurants across the country to help them find more customers and turn them into repeat customers. Bruce, like me is a former pizza/restaurant guy - out to share his story and provide valuable insight. It was way back in 2015 when I was running my own pizzeria/restaurant when I stumbled upon Bruce and his podcast. I would listen every week when I went for my run, and was fortunate to be a guest on his show in 2016!.
2021-09-04
51 min
Closed Monday
NRO #82: Aaron Noveshen | Founder/CEO, Starbird & The Culinary Edge
Aaron founded The Culinary Edge, the leading food & beverage innovation firm, to help companies with actionable strategic, culinary and operational solutions. Current and past clients include Starbucks, Sweetgreen, McDonald's, Hyatt, First Watch, Curation Foods (Eat Smart), AMC Theaters and many more, plus 25+ co-created global and local restaurant brands. Aaron leads TCE Ventures that hatched Starbird Chicken, TCE's first self-envisioned and self-operated concept. Starbird Chicken opened to critical acclaim with the Breakout Brand Award from Nation's Restaurant News, and has 6 Bay Area locations, including Terminal 1 at SFO and Levi's Stadium. Aaron is also the co-founder of...
2021-09-01
54 min
Closed Monday
NRO #81: James Mallios | Owner, Civetta Hospitality Group
James Mallios currently owns and operates Amali in NYC, Bar Marseille in the Rockaways, Calissa in Water Mill (Hamptons) and Juniper in Westbury and is a frequent guest on NBC, Fox Business, Bravo, CBS, and Good Day New York. He has been invited to speak at Columbia Law School, Hunter College, and the 92nd Street Y on various restaurant matters. James is a board member of the New York City Hospitality Council, the NYC Hospitality Alliance, RAISE, and the East Midtown Partnership. James graduated from Fordham Law School in 1999 and Cornell University with distinction in 1996. After leaving a career...
2021-08-28
54 min
Closed Monday
NRO #80: Jarrod Fox & Taylor Lintz | Co-Founders, TailGate Outdoor Sports Bar
A few months into the COVID-19 pandemic, Jarrod Fox and Taylor Lintz decided they wanted to bring back the joy of entertainment their community was lacking. With inspiration from an outdoor movie theater, Jarrod figured if people can get together and socially distance themselves to watch a movie, he could find a way to do the same with a bar. His idea, TailGate Outdoor Sports Bar, grew larger as he approached a few venues with the concept. Taylor quit her full-time day job to take over operations and help invest in the bar, and the rest is history.
2021-08-25
56 min
Closed Monday
NRO#79: Chad Coulter | Founder & CEO Biscuit Belly
Chad Coulter is the Founder and CEO of Biscuit Belly - a chef-driven fast-casual breakfast spot inspired by the biscuit sandwiches he grew up eating in his home state of Georgia. Chad began his career as a clinical pharmacist - teaching at a small College of Pharmacy in Lousiville and rounding in an academic medical center, until 2011, when he was struck with an entrepreneurial itch. He went on to start a paint and sip business, and in 2014 opened his first restaurant, LouVino - a small plates and wine bar restaurant which he eventually grew to five locations before starting...
2021-08-23
46 min
Closed Monday
NRO #78: Alec Fernandez & Vicky Carballo| Founders, Dos Croquetas
The Dos behind Dos Croquetas. Executive Chef Vicky Carballo & Co-Founder Alec Fernandez were both born & raised in Miami, FL. Vicky focuses on menu and R&D, while Alec focuses on marketing and business development. Founded in 2016 Dos Croquetas started as pop-up serving customers all over Miami FL and opened its first brick and mortar in Westchester, FL in 2019. Dos Croquetas ships its handcrafted croquetas all over the nation with overnight shipping and has plans to open an additional brick and mortar in early 2022. LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: kyle@four-turns.com AND, DON'T FORGET TO FOLLOW ME! Instagram LinkedIn YouTube ...
2021-08-20
50 min
Closed Monday
NRO #77 : Michael McHenry | Founder, The McHenry Group
From selling his first self-built business at the age of 19, Michael has made one thing clear – “a good business only sells or scales”. Over the past decade, this 37-year-old industry disruptor has honed his skills in all aspects of brand creation, culture building, and restaurant operations from start-up to multi-million-dollar enterprise. Michael’s dedication to “Championing others to their Fullest Potential” is evident in his ability to create and sustain high-performance results throughout the entire business. Having created over 2,500 jobs and opening more than 40 restaurants, Michael has a gift for influencing others and growing one-of-a-kind brands. National award-winning concepts under his le...
2021-08-11
1h 01
Closed Monday
NRO #75: Andrew Martino | Founder, Ghost Truck Kitchen & Martino Hospitality Services
Andrew grew up in NJ and got his start in hospitality working at a bar while attending Syracuse. After graduating, he disappointed his mother and took a job as the GM of a restaurant and bar on Long Beach Island, NJ in 2007. A few months after Superstorm Sandy in 2012, he moved to San Diego. In his time there, he served as a bar manager, general manager, and director of operations for various restaurant groups including launching multiple new concepts. In 2015, he started Martino Hospitality Services focusing on concept creation, menu development and operational analysis. He was also a founding...
2021-07-25
42 min
Closed Monday
NRO # 74 : Three Things That Will Kill Your Restaurant In Year One
In this solo episode, I dive into three things that will kill your business before you know it. The truth is, there are more than just three things, but these are the three that are deeply personal to me. Check it out- and click the link in my bio on IG to discuss further on how you can stop and fix your business before it's too late. LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life AND, DON'T FORGET TO FOLLOW ME! Instagram LinkedIn YouTube TikTok
2021-07-21
23 min
Closed Monday
NRO #73 : Sarah Gavigan | CEO, The Otaku Group - Otaku Ramen
After 17 successful years in the advertising, film production and music licensing world, Sarah Gavigan made the shift many dream of: to become a chef. In 2010 she relocated with her family back to her native Nashville, and in in the transition found she desperately missed the Japanese food culture of Los Angeles. In 2012, she took the plunge and taught herself how to make the famed and beloved RAMEN. With lines around the block for each of her pop-ups it was clear what came next. In 2015, the POP Nashville Hospitality Group was formed and POP Nashville, a pop-up restaurant and space...
2021-07-16
1h 15
Closed Monday
NRO #72 : Creating A Scalable Concept - Part 2 | Patient Capital
In this episode I go into why not all money is equal, and what it means to look for investors with "patient capital", and why it can make or break your concept. To schedule a one-on-one coaching call with me, or a video response to a question you have, click the link below. https://stanwith.me/kyleinserra/ LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life AND, DON'T FORGET TO FOLLOW ME! Instagram LinkedIn YouTube
2021-07-12
19 min
Closed Monday
NRO #71: Cory Zelnik| Owner, Zelnik & Co - Is New York City Back?
My goal in creating this podcast is to share the restaurant experience of my guests coupled with my experience as a former restaurateur, to create a resource for the industry so that you can learn from our successes and our failures. On this episode, I am joined my man Cory Zelnik - Founder and CEO of Zelnik & Co - and born and bred New Yorker and we discuss - and ask the question, " Is New York City Back?" Head over to Instagram and follow Cory and his team here, or head to his website and check out...
2021-07-03
48 min
Closed Monday
NRO #70 : Creating A Scalable Concept - Part 1 | The Six Points of Pain
This is the first episode in the "Creating A Scalable Concept" series and figured it made sense to start with the basics - your numbers. I know you didn't get in the restaurant business to crunch numbers - and I don't expect you to now, but you NEED to know at the very least these 6 numbers - cold. You also need to know the variables that affect them and what you need to do from an operational standpoint to get them in line. If you want to discuss further - head over to the link in my I...
2021-06-28
20 min
Closed Monday
NRO #69 Eric Wilson | Empire Merchants - You Really Need To Listen To Your Liquor Rep
On this episode, I'm joined by my buddy Eric Wilson who is one of the premier liquor sales consultants at Empire Merchants here in the NY Metro area. Eric was a defensive tackle and Captain (2000) of the Michigan Wolverines where he won three BigTen Championships and the National Championship where he was named MVP of the Citrus Bowl. He went on to play 11 years of professional football with the Detroit Lions, and Miami Dolphins, and over in NFL Europe for Hamburg Germany, and eventually won back-to-back Grey Cups with Winnepeg and Montreal in the CFL. Eric is...
2021-06-25
1h 19
Closed Monday
NRO #68 : Your Bad Real Estate Is Costing You A Fortune
It doesn't matter if you have 1 location or 101 locations - where you choose to open your restaurant can make or break your business. In this episode, I touch on how my team and I go about identifying your core demo by building a demographic and psychographic profile of your existing customer base to help you better identify your next opportunity. LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life AND, DON'T FORGET TO FOLLOW ME! Instagram LinkedIn YouTube TikTok
2021-06-19
11 min
Closed Monday
NRO #67 : Leslie Polizzotto | Co-Founder, The Doughnut Project
Leslie Pilozzotto is the co-founder of The Doughnut Project, a hand-crafted doughnut shop in NYC. A former attorney that oversees daily operations and handles the marketing, sales, strategy, human resources, collaborations, special projects, licensing opportunities, social media and lately, she's also frying, dunking and serving doughnuts...and I loving it! LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life AND, DON'T FORGET TO FOLLOW ME! Instagram LinkedIn YouTube TikTok
2021-06-14
50 min
Closed Monday
NRO #66 : Prakash Karamchandani | Co-Founder, Balance Grille
Prakash Karamchandani is the co-founder / CEO of Balance Grille, which has multiple locations, has over 120 employees, and $8 million-plus in revenue. His business buys thousands of pounds of locally grown produce for its operations. Karamchandani was named to Fast-Casual.com’s Top 24 Fast Casual Executives, while his brand Balance Grille was ranked 33rd overall on the Top 100 Movers and Shakers list, and by process of elimination, Balance Grille was the number one Asian Fast Casual Concept in the country. LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life AND, DON'T FORGET...
2021-06-09
49 min
Closed Monday
NRO #65 : It's Not Just About The Food
In each episode of this series, I will be taking a deep dive into topics that have come up on the show, or I come across in dealing with my clients and colleagues. Topics that are super relevant with real take-aways - things that you can immediately implement, or at the very least they make you stop and think. I would love to hear from you guys in regards to some topics - so text me (914) 996-4569, or click the link in my IG bio and set up a Zoom call. Let me know what's on your m...
2021-06-08
17 min
Closed Monday
NRO #64 : Violetta Edelman & Robb Duncan | Co-Founders & Co-CEO's, dolcezza | From Ayahuasca to Gelato Empire
Robb Duncan got hooked on Argentine-style gelato in 1998 in Buenos Aires where he met his future wife Violeta Edelman. Fast forward to 2004 and the couple learned the craft and opened Dolcezza in Georgetown to get American's hooked. Well, it worked. Dolcezza has launched a string of brick and mortar shops, as well as a full line of DTC flavors in Whole Foods across the country. LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life AND, DON'T FORGET TO FOLLOW ME! Instagram LinkedIn YouTube TikTok
2021-05-24
1h 01
Closed Monday
NRO #63 : Steele Smiley | Founder/CEO , Steel Brands - Crisp & Green & Stalk & Spade
Currently the CEO and Founder of Crisp & Green, Steele is most known for building both national and international lifestyle and wellness brands dedicated to creating healthier, happier, and stronger communities. Steele has served as Chairman of the Board and controlling shareholder of his numerous companies including Crisp & Green, Stalk & Spade, and STEELE Fitness. LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life AND, DON'T FORGET TO FOLLOW ME! Instagram LinkedIn YouTube TikTok
2021-05-23
49 min
Closed Monday
NRO #62 : Brian Owens | Co-Founder , Crave Fish Bar & TacoVision | Powering Through The Pandemic in NYC
If you ask me, Brian Owens embodies the spirit and mindset of the independent restauranteur in New York City. As restaurants in the city were shuttering, Brian and his team were not only able to survive - they buckled down, invested in their outdoor, increased their delivery, went in heavy on social media, and most importantly kept paying their staff and kept their doors open! LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life AND, DON'T FORGET TO FOLLOW ME! Instagram LinkedIn YouTube
2021-05-02
47 min
Closed Monday
NRO #61 : Lisle Richards | Owner, The Village Den | Leading By Example
After studying Advertising and Photography and moving to New York City, Richards grew from a waiter at such iconic NYC restaurants The Odeon and Balthazar to opening and operating STK for One Group. Seven years and more than 18 properties later, Richards left The One Group as the Vice President of Operations to go out and do his own thing. In this episode, we discuss the importance of leading by example, the opportunities in a post-pandemic landscape and much more. LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sa...
2021-04-26
45 min
Closed Monday
NRO #60 : Bettina Stern | Co-Founder, Chaia Tacos | Inventions & Innovation
Born out of a tent at a locals farmers' market, Chaia Tacos has grown into two brick-and-mortar locations in Washington DC (Georgetown & Chinatown) focused on selling tasty tacos made with local and seasonal, farm-fresh vegetables. In this episode she talks about the "silver lining" of the pandemic, and what she and the Chaia team were able to do to keep the business relevant and afloat. LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life AND, DON'T FORGET TO FOLLOW ME! Instagram LinkedIn ...
2021-04-22
46 min
Closed Monday
NRO #59: Matthew Guelke | CEO & Co-Founder - The Plant Cafe | A Commitment To Health
Matthew Guelke is the CEO and Co-Founder of The Plant Cafe in San Francisco California. Matthew knows firsthand how the power of eating clean, fresh foods can radically improve your health. While studying martial arts in Japan he saw the powerful connection between what he was eating and what was happening in his body. Since day one - The Plant’s mission since day one has been all about a commitment to raising the bar on food sustainability while at the same time making delicious and healthy organic food. LET'S CONNECT! TEXT : (914) 996-4569 EM...
2021-04-13
46 min
Closed Monday
NRO #58 : Otto Othman | CEO & Co-Founder of PINCHO | Bootstrapping Your Way to The Top
Otto is the Co-founder of the award-winning Latin street food fast-casual chain PINCHO. Leveraging its culture, social media, and technology, PINCHO has won the hearts of many guests in South Florida with a cult like following in Miami. Founded in 2010 by cousins Otto Othman, Nedal Ahmad, and Nizar Ahmad, PINCHO, Inc., is a Miami-based fast-casual concept, centered around an eclectic menu of burgers and kebabs, PINCHO has gone from an in-the-know locals’ secret to a well-known Miami concept, gracing many national foodies “must try” lists. They currently have 10 locations (and growing!) serving elevated street food in vibrant, casual...
2021-04-04
36 min
Closed Monday
NRO #57 : Stratis Morfogen | Founder, Brooklyn Dumpling Shop | The Return of The Automat
In the restaurant industry, Stratis Morfogen is an icon, known for his successful concepts that have always been a hit among the New York City and Hamptons crowd. With decades of restaurant experience under his belt, Stratis has seen it all, yet continues to create and evolve, making him one of the most forward-thinking restaurateurs of our time. He is the Founder of Phillipe Chow Restaurants, Brooklyn Chophouse, Brooklyn Dumpling House and is in the process of relaunching his Grandfathers restaurant, the first Greek restaurant in New York City, Pappas - and to top it all off, the author of...
2021-03-28
53 min
Closed Monday
NRO #55: Daniella Senior | CEO, Colada Shop | Coffee, Cocktails & Culture
Daniella Senior is the CEO of Colada Shop, a casual Cuban cafe where guests you come for coladas (not what you think) stay for the company. The intense coffee, creative cocktails, rich and vibrant flavors, with a colorful ambiance and lively culture evoke the passion of the Cuban culture. LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life AND, DON'T FORGET TO FOLLOW ME! Instagram LinkedIn YouTube TikTok
2021-03-14
40 min
Closed Monday
NRO #54 : Thomas Kelly | Founder - Mexicue - The Restaurant Entrepreneur
Thomas Kelly has a unique background working in food and marketing. His experience in the food world ranges from working at fast-casuals in Boulder, CO to Internet start-ups to working in top New York City restaurants, including Craft and Hearth. In addition, he served as Marketing Manager for several New York City newspapers and magazines and earned his MBA at NYU’s Stern School of Business with a specialization in Entrepreneurship. During the summer of 2010 he and a friend launched an innovative food concept called Mexicue, a fusion of Southern American BBQ and Mexican. Mexicue now operates several full-service re...
2021-03-08
56 min
Closed Monday
NRO #53: Rev Ciancico | Head of Revenue Marketing, Branded Strategic Hospitality - Embracing Technology
Rev is a Senior Marketing, Branding and Digital Strategist with 20 years of experience in digital marketing and business development, specializing in hospitality marketing, content and local SEO. He has led many clients to new levels of local, national and international success in the hospitality, financial service, and entertainment sectors. He is also former agency owner as well as a former New York City bar owner. Rev is an “expert burger taster” and pens hospitality and marketing tips on his Instagram @revciancio as well as his LinkedIn Profile. He is an author of 6 Recipes for...
2021-03-02
45 min
Closed Monday
NRO #52 : David Leonardo | CEO - Chill N Nitrogen Ice Cream - Building A Better Franchise
David Leonardo is a senior executive with a background in developing regional and multi-national brands through franchising. His extensive experience working with private equity groups, developers, and multi-concept operators to help expand the growth of such well-known concepts as Burger King, Arby's, and Wing Wing Cafe. With David at the helm, Chill N Nitrogen Ice Cream was recent named to QSR Magazine's 40/40 List for 2021 as one of America's Hottest Startup Fast Casual brands. LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life AND, DON'T FORGET TO FOLLOW ME! I...
2021-02-15
42 min
Closed Monday
NRO #51 : Eric Cacciatore | Host , "Restaurant Unstoppable" - #openanyway
Eric Cacciatore is the Founder and Host of the #1 rated restaurant podcast, "Restaurant Unstoppable". His show has been a resource for me since I stumbled across it while feeling the pains, and frustrations of opening my first restaurant back in 2012. The show has nearly 800 (!!) episodes, and counting, and is a resource for aspiring hospitality professionals or any professional seeking personal growth in their career. Each episode is features, advice, recommendations and mentorship from the most innovative thought leaders the hospitality industry has to offer. He also has a tremendous network of past guests and fellow entrepreneurs on his website which ca...
2021-02-13
1h 16
Closed Monday
NRO #50: Aviva Sonenreich | TikTok & Supporting Local Restaurants
Her dad started taking her to the warehouses as a child and her Grandfather bought his first warehouse in Denver in 1964. Today she walks the freshly paved grounds of that same property. Her purpose in life is to continue her family's legacy and to serve Colorado's commercial real estate community as an ethical leader to show that success and ethics in real estate do not have to conflict. Even more impressive than her commercial real estate acumen is her TIK TOK and what she is doing to support independent restaurants in Denver. If you're i...
2021-01-31
40 min
Closed Monday
NRO #49 : Steve Raggiani & Joe Scalo - 8it app | Changing The Food Review Game
I love me some disruptors! Steve Raggiano & Joe Scalo - the founders and creators of the 8it app - are doing just that, changing the food review game. Did you know that a lot of these food review apps/sites are "pay to play"? What about the smaller shops that have killer food, but don't have the PR machine behind them, or even the cash to get recognized? That's where 8it app comes in! Listen to how they are putting the power of the restaurant review in the hands of people, people we know and trust! ...
2021-01-24
46 min
Closed Monday
NRO #48 : Dan Rowe | The Future of Franchising
For the past 20 years, Dan has built Fransmart into one of the largest restaurant franchise development firms in the world, specializing in finding the next big thing at the earliest possible stage. Dan has sold over 5,000 franchises worldwide - while launching the franchise programs for concepts such as QDOBA, 5 Guys, The Halal Guys, Slapfish, and many others. Dan is also, the co-Managing Partner at Kitchen Fund and along with FranInvest, have invested in Sweetgreen, Cava, by Chloe, Slapfish, and Curry Up Now. Dan has been a multi-unit Franchisee, master franchisee, franchisor, angel investor, p...
2021-01-17
40 min
Closed Monday
NRO #47 : Cristiana Crin | Design, Layout & Functionality in Your Restaurant
Cristiana is a woman who traveled to a different continent in her 20’ by herself, just for one purpose. Adventure. She found her dream and she makes it count. Her company’s slogan couldn’t be more clear - "We convert spaces into memorable experiences." “At Perpetuum Designs, I built a reputation for turning heads. When people walk into a space that we designed, they stop; they look around; they acknowledge that they are experiencing something different. “ ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- LET'S CONNECT! TEXT : (914) 996-4569 EMAIL: Inserra@sabre.life
2021-01-10
42 min
Closed Monday
NRO #46: Rob Feinstein | The Man Who Gave Me My First Shot As A Chef
Rob Feinstein is the founder of Allgood Builders, and co-founder of STUDIO ONE architects- a boutique design-build firm specializing in bar, restaurant, retail, and mid-rise residential and private residences. They are responsible for the launch of 30 + restaurants. Rob is also the co-founder and designer of SOAPBOX - an exclusive line of ready to assemble furniture designed for the hospitality industry as well as the residential market. Soapbox has been featured in Food and Wine Magazine, Real Simple, as well as Fast Company. And has installations at WeWork, Breather, and Red Bull. But most importantly - Rob is the man who gave...
2021-01-03
1h 03
Closed Monday
NRO #45: Mario "The Monk" Trotta | Do Restaurant Owners Need A Personal Brand?
Mario Trotta aka "The Monk" is a spiritual entrepreneur, mortgage banker, & real estate marketer. Mario is best known these days for being the Founder & Talent Recruiter of The Marketing Monks, a full-service global marketing agency. Mario helps top-producing Mortgage LO's & Real Estate Agents find their competitive edge and share unique and impactful stories through personal branding and social media marketing. Mario has worked with real estate professionals from Compass, Douglas Elliman, Citizens Bank, & other top-tier organizations. CONNECT: TEXT : (914) 996-4569 - any questions, comments, or if you just want to talk shop. EMAIL : Inserra@s...
2020-12-27
54 min
Closed Monday
NRO #44 : Dara Pollak | The Skinny Pig, Inc - @skinnypignyc
Dara Pollak is the founder of The Skinny Pig Inc., a consulting company specializing in digital content and social media. She's also the owner and operator of The Skinny Pig NYC (www.theskinnypignyc.com), a food-centric website covering restaurants, travel, and recipes. In addition, Dara is a recipe developer and video producer, creating cooking "how-to" videos for the web and social media. Past partners include Fresh Direct, Coastal Living Mag, Thrillist, McCormick, T-Fal, Martin's Potato Rolls, Chobani, P&G, and more. Last but not least, Dara is a social media and branding consultant as well...
2020-12-20
39 min
Closed Monday
NRO #43 : Bobby Stuckey | Master Sommelier & Restaurateur
Bobby is the Owner and Master Sommelier of the Frasca Food and Wine Group in Boulder Colorado, which includes Frasca Food and Wine, Pizzeria Locale, Tavernetta as well his wine bar Sunday Vinyl. Bobby is also one of the founding members of the Independent Restaurant Coalition - fighting on the behalf of independent restaurant owners affected by COVID 19. Click HERE to sign the letter to Congress! CONNECT: TEXT : (914) 996-4569 - any questions, comments, or if you just want to talk shop. EMAIL : Inserra@sabre.life - straight business. ...
2020-12-13
37 min
Closed Monday
NRO #42 : Gonca Esendemir | Flatbread Grill - Co-Founder/CMO
Gonca Esendemir is 1/3 of the Esendemir Sister team that conceived and developed Flatbread Grill®, a fresh casual Mediterranean restaurant concept in 2007. Flatbread Grill® is a fresh casual Mediterranean bakery and grill featuring specialty menu items paired with proprietary flatbreads that are baked daily on-premises. Their menu features a diverse selection of carefully prepared sandwiches, soups, salads, platters, and sweet treats. They are currently working on expanding the brand globally via company stores and franchising - and much much, more! CONNECT: TEXT : (914) 996-4569 - any questions, comments, or if you just want to ta...
2020-12-06
55 min
Closed Monday
NRO #41 : Shari Bayer | Founder , Bayer Public Relations
With over 25 years of experience in “the industry,” Shari Bayer truly understands and appreciates the culinary world. Shari is the Founder and President of Bayer Public Relations, a full-service public relations, consulting, and marketing agency that specializes in culinary and hospitality, mostly representing restaurants. Established in 2003 in NYC, her company's motto is "BPR - B Seen. B Heard. B Known." and she knows how to make this happen. Shari is also the Host and Producer of “All in the Industry" on Heritage Radio Network, a show dedicated to the behind-the-scenes talents in the hospitality industry. Every week, she in...
2020-11-19
42 min
Closed Monday
NRO #40: Tina Oppedisano | Owner & General Manager - Il Bacco & Trattoria 35
Tina Oppedisano is the owner and general manager of both Il Bacco and Trattoria 35 here in New York City. Listen on this episode and learn how her family got started in the restaurant business, and how a restaurant just 500 feet away from Il Bacco spurred a class action lawsuit against the city & state of New York for $2 Billion dollars. CONNECT WITH ME TEXT : (914) 996-4569 - any questions, comments, or if you just want to talk shop. . EMAIL : Inserra@sabre.life - straight business. . DON'T FORGET TO FOLLOW ME: . Instagram: https://www.instagram.com/kyleinserra . YouTube: https://www.youtube.com/channel/UC...
2020-10-04
39 min
Closed Monday
NRO #39 : Corey Manicone ZUUL - Co-Founder & CEO - Zuul Kitchens - The Rise of Ghost Kitchens
Corey Manicone is the Co-Founder and CEO of Zuul Kitchen, a ghost kitchen company that provides it's members with a kitchen space, labor, delivery fulfillment, and consultations about menu and POS integrations. Listen on this episode as he breaks down the Zuul process and why he believes ghost kitchens are here to stay. CONNECT WITH ME TEXT : (914) 996-4569 - any questions, comments, or if you just want to talk shop. . EMAIL : Inserra@sabre.life - straight business. . DON'T FORGET TO FOLLOW ME: . I...
2020-09-25
33 min
Closed Monday
NRO #37 : Carrie Bob - Founder/CEO - Carrie Bobb & Co - Omnichannel For Restaurants & Landlords
Carrie Bobb is the founder and CEO of Carrie Bobb & Co in San Diego California and is also, like myself, a member of the CRE Digital Army. She's a real pro who has successfully merchandised and executed leasing for some of San Diego's most notable projects for over 17 years and has completed over $2 billion in total consideration with major retailers such as SoulCycle, Cinepolis, Sephora, Blue Bottle Coffee, North Italia, International Smoke, Salt & Straw, and Drybar just to name a few. . . . CONNECT WITH ME TEXT : (914) 996-4569 - any questions, comments, or if...
2020-09-14
46 min
Closed Monday
NRO #36 : Jon Streep, CEO/Owner - Alidoro - Life in an NYC Restaurant Today
On this episode I am joined by Jon Streep, the owner and CEO of Alidoro, a specialty Italian sandwich shop started in SoHo, NYC in 1986. Since then Jon has grown the brand to a total of three locations - including Rockefeller Center and midtown, near Bryant Park. To get a sense for the types of sandwiches they're throwing down - head over to their Instagram - @alidoronyc and give them a few likes and a follow. CONNECT WITH ME TEXT : (914) 996-4569 - any questions, comments, or if you just want to talk shop. EMAIL : Inserra@sabre.life - straight business. DO...
2020-09-04
42 min
Closed Monday
NRO #35: Scott Landers, Co-Founder - Figure 8 Logistics - The Food Delivery Revolution
Scott Landers from Figure 8 Logistics joing me on this episode to discuss how they are helping restaurants ditch the third party delivery companies and help restaurants go NATIVE! Check out their website here to learn how they can help you and your restaurant. CONNECT WITH ME TEXT : (914) 996-4569 EMAIL : Inserra@sabre.life DON'T FORGET TO FOLLOW ME: Instagram: https://www.instagram.com/kyleinserra/ YouTube: https://www.youtube.com/channel/UCGuiy3a6JnMAs7vwXrGhWfg/videos?view_as=subscriber Twitter: @kyleinserra Facebook: https://ww...
2020-08-18
37 min
Closed Monday
RTP #1: Why Should You Listen To Me?
My name is Kyle Inserra and I am a 15yr restaurant veteran who wants to help restaurant owners avoid making some of the mistakes I have made.
2019-02-20
08 min