Shows
Healthcare is Hard: A Podcast for InsidersEmerging Technologies (Part 2): Past, Present & Future of Healthcare Interoperability with HTD Health's Brendan KeelerBrendan Keeler’s path into healthcare interoperability has been anything but straightforward. After early stints implementing Epic in the U.S. and Europe, he helped hundreds of startups connect to provider and payer systems at Redox, Zus Health and Flexpa before taking the reins of the Interoperability Practice at HTD Health. Along the way, his Health API Guy blog turned dense policy updates into plain-language guides, earning a following among developers, executives and regulators. In this episode, Keith Figlioli sits down with Keeler to examine the “post-Meaningful-Use” moment. They discuss how national networks like Carequality and CommonWell solved...
2025-08-2149 min
Healthcare is Hard: A Podcast for InsidersEmerging Technologies (Part 1): Inside Perspectives from Epic’s Seth HainSeth Hain has spent two decades at Epic, watching the electronic health record evolve from digital filing cabinet to care-delivery platform. Now he thinks the entire stack of software is being re-imagined, only this time it isn’t mobile or cloud driving the change, but generative AI. In a conversation with Keith Figlioli, Hain explains how new tooling, cheaper compute and larger context windows are pushing healthcare toward an “agentic” era, where software can collect context, ask clarifying questions, and tee up next-best actions before the clinician even walks into the room. He argues that the real breakthr...
2025-07-1749 min
Healthcare is Hard: A Podcast for InsidersHow a Tech-Minded CEO Sees the Future: CareFirst’s Brian D. Pieninck on Medicare, Medicaid & the AI-Driven Inflection Point in HealthcareBrian D. Pieninck didn’t take a conventional path to healthcare leadership. He started his career as an 18-year-old IT contractor and spent two decades working across the industry before becoming President and CEO of CareFirst Blue Cross Blue Shield. He now also serves as Chair of the Blue Cross Blue Shield Association, bringing both local and national perspective to the role. In this episode, Keith Figlioli speaks with Pieninck about what it means to lead a not-for-profit regional payer at a time of seismic change. With 3.6 million members and coverage that spans commercial, Medicare, and Medicaid, Car...
2025-06-1945 min
Healthcare is Hard: A Podcast for InsidersMedicaid Uncovered: Decoding the SystemKody Kinsley has been called many things—operator, innovator, Medicaid “nerd”—but above all, he’s a fierce advocate for the health and well-being of the populations Medicaid serves. Now a senior advisor at the Milken Institute and recently North Carolina’s Secretary of Health and Human Services, Kinsley joins Keith Figlioli for a wide-ranging conversation about how Medicaid works, why it matters, and where innovation is reshaping its future. A native of North Carolina, Kinsley brings personal experience and professional depth to his perspective. Growing up uninsured, he watched his mother navigate pediatric clinics, sliding-scale providers, and supply cl...
2025-05-1544 min
Healthcare is Hard: A Podcast for InsidersWhere Medicare Stands—And Where It’s Headed with Aetna’s Dr. Ali KhanDr. Ali Khan has spent his career at the intersection of medicine, public policy, and value-based care. He’s also been at the forefront of some of the country's most innovative care delivery models—from Iora Health and CareMore to Oak Street Health and now Aetna, where he serves as Chief Medical Officer of Medicare at Aetna, a CVS Health company. In this episode, Keith Figlioli sits down with Dr. Khan for a conversation about Medicare’s future—and what it will take to make the promise of better, more affordable healthcare a reality. A general internist by traini...
2025-04-2949 min
Healthcare is Hard: A Podcast for InsidersOpportunities in Oncology (Part 3): Getting Deep Into Patient Care with Mass General Brigham’s Head of Radiation OncologyThe first two episodes in this Healthcare is Hard podcast series on “Opportunities in Oncology” explored the relationship between academic medical centers and community care, with guests Dr. Stephen Schleicher from Tennessee Oncology, and Dr. Harlan Levine from City of Hope. For the third and final episode in the series, Dr. Daphne Haas-Kogan joined Keith Figlioli for a conversation that dives more deeply into patient care, innovations in care delivery and the opportunities for entrepreneurs.Dr. Haas-Kogan is Chair of the Department of Radiation Oncology at Mass General Hospital, Brigham and Women’s Hospital, and Boston Children’s Hospit...
2025-03-2037 min
Healthcare is Hard: A Podcast for InsidersOpportunities in Oncology (Part 2): Balancing Cutting-Edge Research and Community CareDr. Harlan Levine began his career practicing internal medicine but soon moved into business leadership roles at national healthcare organizations to help improve the dysfunction with payer-provider relationships that he experienced firsthand as a physician.At United Health Group, Dr. Levine joined as clinical lead of the team that launched Optum, where he subsequently served as chief medical officer for more than six years. He also led the health management practice at Towers Watson and served as executive vice president of comprehensive health solutions at WellPoint, among other roles.In 2013, Dr. Levine joined City of...
2025-02-2040 min
Vanguards of Health Care by Bloomberg IntelligenceLRVHealth Looks to the Next Chapter of Health Care's Evolution Driven by Unique Partnerships“We sit at the intersection of those large-scale incumbents and entrepreneurs, to help bridge the gap,” Josh Flum, managing partner at LRVHealth, tells Bloomberg Intelligence in this episode of the Vanguards of Health Care podcast. Flum joins BI analyst Jonathan Palmer to discuss how LRV’s purpose-built model looks to identify and capitalize on durable long-term trends emerging in health care. With only strategic investors as limited partners, LRV believes it has a differentiated perspective on where the market is headed. The conversation delves into the evolution of pharmacy services and why it’s important to build high-performing teams. The exch...
2025-01-2354 min
Healthcare is Hard: A Podcast for InsidersOpportunities in Oncology (Part 1): The Intersection of Clinical Care, Business and PolicyThere’s been a massive gap in oncology where people who have been responsible for a dramatic increase in the standard of care have lacked a solid understanding of the business, payment and policy constructs required to deliver it. Dr. Stephen Schleicher has spent the early part of his career working to fill that gap.Dr. Schleicher entered medical school with an interest in oncology, anchored by an appreciation for the psychological toll cancer can have on a person, their family and caregivers that he gained from parents who were both psychologists. During his internal medicine residency at...
2025-01-2348 min
The Other 80Hard and Soft Powers with Micky TripathiFor the past 20 years, under both Republican and Democratic administrations, the ONC has played a pivotal role shaping and regulating the health tech market. On the eve of the election, Micky Tripathi joined me to discuss the agency’s recently expanded role. Now, two months later—though it feels like a decade—the future is uncertain. Will the ONC and ASTP continue as market regulators and opportunity catalysts, or is a new direction on the horizon?Here’s what we covered:The government’s role in shaping and regulating the health tech ecosystemAI in healthcare: balancing the risks...
2025-01-1530 min
Healthcare is Hard: A Podcast for InsidersElection Implications (Part 4): Forecasting For Healthcare As The Second Trump Administration Takes ShapeElements of the new Trump administration are coming into focus as announcements of key healthcare appointments and nominations provide indications for what the market can expect starting in January. To dissect the impact these changes might have, Wall Street Analyst Jeff Garro joined Keith Figlioli to wrap up a four-part series of episodes on election implications. Previous episodes featured conversations with JP Morgan’s Lisa Gill, Canaccord Genuity’s Richard Close, and Maverick Health Policy’s Julie Barnes.Jeff Garro is Managing Director and an equity research analyst covering Healthcare IT for Stephens, a family of privately held...
2024-12-1236 min
Healthcare is Hard: A Podcast for InsidersElection Implications (Part 3): JP Morgan’s Read on Trump 2.0 and What’s Next for HealthcareHealthcare was not a major focus during the 2024 election where other key issues drove most of the discussion. This left a vacuum around specific healthcare policies and what to expect from a second Trump Administration. With few details available and political capital to spend from the ‘red sweep’ this election, healthcare stakeholders are pondering how much of the incoming administration’s preference for disrupting the status quo will extend to the healthcare industry.For the third episode in a four part series on election implications – and the first one since votes were counted and winners declared – JP Morgan ana...
2024-11-2145 min
Healthcare is Hard: A Podcast for InsidersElection Implications (Part 2): This Wall Street Analyst Agrees, “Healthcare is Hard”With the White House and Congress up for grabs this election, anticipation in the healthcare industry is high. Shifts in healthcare policy will influence how care is paid for and delivered, which will of course influence the flow of investment dollars in both public and private markets.During the first episode of a four-part series on election implications, beltway insider Julie Barnes laid out potential scenarios for the direction healthcare policy might take depending on election outcomes. With that background, Part 2 of the series zooms in on healthcare investing. For more than 20 years – and now six...
2024-10-3030 min
Healthcare is Hard: A Podcast for InsidersElection Implications (Part 1): Angst, Uncertainty and an Urge for Calm from Maverick Health Policy’s Julie BarnesJulie Barnes has made a career helping health plans, tech vendors, investors and others in the healthcare space decipher health policy. She’s a former Hill staffer who earned her law degree and spent a decade in corporate law serving healthcare clients before moving to policy think tanks, business consulting, and founding Maverick Health Policy. At Maverick, she provides strategic advice on federal health policy to private companies and industry coalitions, with particular focus on health data and value-based care.With the U.S. presidential election less than two months away, Julie is kicking off a series of...
2024-09-2645 min
Healthcare is Hard: A Podcast for InsidersWhat’s the Difference Between Innovation and Performance Improvement?OSF HealthCare stands as a model health system for those who want to do innovation right. One of the defining characteristics of the Peoria, Illinois-based system is how it aligns innovation with operations for everyone – all 24,000 employees across 159 locations, including 16 hospitals.Becky Buchen is responsible for driving innovation at OSF HealthCare. As SVP of Innovation Operations she works to engage and educate people on the innovation process, leveraging the eco-system for innovation built at OSF, including simulation, analytics, OSF Ventures, Innovation Studio, Digital Innovation Development and Performance Improvement.Becky’s background in performance improvement has been...
2024-08-2938 min
Slice of Healthcare#459 - Keith Figlioli, Managing Partner at LRVHealthJoin us on the latest episode, hosted by Jared S. Taylor! Our Guest: Keith Figlioli, Managing Partner at LRVHealth.What you’ll get out of this episode:Keith Figlioli discusses the evolution of healthcare technology and its ongoing challenges.The impact of AI on healthcare, highlighting the need for realistic ROI expectations.The importance of blending technology with human expertise for effective healthcare solutions.Advice for young professionals entering the health IT space.To learn more about LRVHealth: LinkedIn https://www.linkedin.com/company/lrvhealth/ Guest's Socials:LinkedIn https://www.li...
2024-07-2421 min
Healthcare is Hard: A Podcast for InsidersHelp or Harm? How CHAI is Mitigating the Risk of AI in HealthcareWith great power comes great responsibility and in healthcare, those words may have never held more meaning than they do with the advent of artificial intelligence. AI most certainly has the power to transform healthcare, and those in the industry working to develop and use it have an immense responsibility to shape principles that ensure these technologies help, not harm.The Coalition for Health AI (CHAI) was created with a mission to be the trusted source of responsible AI in health that serves all. CHAI was founded in early 2021 by a small group of industry stakeholders and...
2024-07-1854 min
Healthcare is Hard: A Podcast for InsidersLive from DHIS East: Mass General Brigham CIO, Christopher CoburnChris Coburn has been driving health system innovation for decades. He is currently chief innovation officer at Mass General Brigham (MGB), the nation’s largest academic research enterprise with over $16 billion in annual revenue, 1.5 million patient visits and more than $2.4 billion in research expenditures. MGB also has a managed care organization, out-patient facilities and community hospitals. 7,000 of its faculty are appointed at Harvard Medical School.As head of innovation, Chris leads a team of nearly 150 people tasked with the worldwide commercial application of the unique capabilities and discoveries of Mass General Brigham’s 85,000 employees. His unit’s busine...
2024-06-2044 min
Healthcare is Hard: A Podcast for InsidersReinventing Pharmacy (Part 3): Optum Rx CEO, Dr. Patrick Conway, Brings the PBM, Provider and Payer POVOptum Rx serves more than 62 million people, processes 1.6 billion prescriptions and generates more than $110 billion of revenue annually. Dr. Patrick Conway, CEO of Optum Rx, is the third and final guest in a series of Healthcare is Hard episodes exploring the transformation of the pharmacy business – following conversations with Mark Cuban and Dr. Troyen Brennan.Dr. Conway brings an expansive view of the healthcare system to this discussion and his role leading one of the most influential organizations in the pharmacy space. He became CEO of Optum Rx in August 2023 and before that, served as CEO of Ca...
2024-05-2340 min
Healthcare is Hard: A Podcast for InsidersReinventing Pharmacy (Part 2): Dr. Troyen Brennan Disputes the False Narrative of Good vs. Bad ActorsIn the first of a series of episodes exploring opportunities for innovation in the pharmacy space, Mark Cuban offered perspective from an outsider intent on disrupting the status quo. In this, the second episode, Dr. Troyen Brennan gives an insider point-of-view from someone who has studied and worked in the space for decades.Dr. Brennan was Chief Medical Officer at CVS Health for nearly 14 years, and before that, Chief Medical Officer at Aetna for two years. He was also a practicing physician at Brigham and Women’s Hospital for 15 years where he was president of Brigham and Wo...
2024-04-1842 min
Healthcare is Hard: A Podcast for InsidersReinventing Pharmacy: Mark Cuban Says Trust Is Missing Across Healthcare. Here’s What He’s Doing About ItMark Cuban built a career disrupting industries and creating new ones. Now, his sights are set on healthcare. There’s no secret ingredient to Mark’s success. As the world sees very publicly on Shark Tank, his style is the opposite of keeping secrets. It’s based on providing respectful, but direct, honest and unvarnished opinions. He’s bringing that style to healthcare in order to inject what he says the industry is lacking most. Trust.To kick-off a series of Healthcare is Hard podcast episodes that will dive deep into all aspects of reinventing the phar...
2024-03-2143 min
Healthcare is Hard: A Podcast for InsidersIs Innovation Stuck in Healthcare? Two Brothers Get to The Bottom of ItIn most industries, innovation leads to an improved product or service while ultimately helping to lower cost. Healthcare is the exception. Despite a constant pursuit of new science, technology, operational efficiencies, business models and more, healthcare expenditures in the U.S. have continued to increase for decades with little sign of bending the cost curve downward. What causes this phenomenon in U.S. healthcare, and what can we do about it? In their book, Why Not Better and Cheaper?: Healthcare and Innovation, twin brothers James B. Rebitzer and Robert S. Rebitzer offer answers to those questions.
2024-02-1546 min
Talk to Your PharmacistAccelerating the Specialty Prescription Process with RxLightning CEO, Julia ReganIn this episode, our guest, Julia Regan, co-founder and CEO of RxLightning, has over 15 years of experience delivering innovative healthcare solutions that disrupt the status quo and remove friction for patients, providers, payers, and pharmaceutical manufacturers. She has been at the forefront of some of the most transformational initiatives in the industry, including the development of real-time benefit check technologies and state-of-the-art tools that streamline medication onboarding. Julia has been recognized with numerous local, regional, and international awards, including being named a winner of the EY Entrepreneur of the Year in the East Central region. Since incorporating RxLightning, Julia...
2024-02-0417 min
ChilCast: Healthcare Tech TalksUnlocking the Value of Data-Driven Healthcare with Keith Figlioli of LRVHealthIn this episode of the Chilcast, John Moore interviews Keith Figlioli, Managing Partner at LRVHealth and host of the Health Care is Hard podcast. Continuing the theme of the Health Impact Project series, the two discuss current market conditions in healthcare and how various stakeholders are assessing the value of digital health implementations today.Keith shares insights from his experiences at Explorys and Premier, as well as what he learns from the conversations he has with other industry leaders in his current role. He notes we are entering the "second wave" of digital health focused on fundamentally...
2024-01-2952 min
Healthcare is Hard: A Podcast for InsidersPutting Trust at the Center of Healthcare Transformation: Press Ganey CEO, Pat RyanThrough its work with more than 41,000 healthcare facilities and the industry’s largest database of patient feedback, Press Ganey gives organizations the data and insights they need to put the human experience at the center of healthcare.Since it was founded nearly 40 years ago by Professors Press and Ganey at the University of Notre Dame, the company has built a reputation for being the prominent source of patient feedback, but it hasn’t stopped there. Its solutions capture the voice of the patient, physician, nurse, and employee to keep healthcare focused on people by enabling organizations to addr...
2024-01-1836 min
Big Easy IdeasS6: E2 | What Health Tech Could Mean for New OrleansNew Orleans is poised to become a health tech hub -- what will it take to make this a reality? Tune into this panel, facilitated by Aimee Quirk of Ochsner Health and Ochsner Ventures, as they try to answer this question. Aimee is joined by Sarah Deshpande of Silicon Valley venture capital firm Maven Ventures, and Keith Figlioli of Boston-based venture capital firm LRVHealth. In their wide-ranging discussion, they give valuable advice to entrepreneurs considering founding a health tech startup; encourage founders to develop a vision worth fighting for; and articulate the various ways that New Orleans is poised...
2024-01-1227 minBig Easy IdeasS6: E1 | Health Tech 101: Opportunities and Predictions in a Fast-Evolving IndustryThe health care sector continues to undergo massive changes as digitization & tech work their way through one of the country's largest industries. As the landscape shifts, opportunities for innovation & investment are abundant. Join Keith Figlioli of Boston-based venture capital firm LRVHealth as he lays out the macroeconomic state of healthcare and health tech, and makes the case for why now is a great time for entrepreneurs to get involved with what he calls “Wave Two” of health tech innovation.Speaker: Keith Figlioli, LRV Health
2024-01-0518 min
The BeatS1 Ep5: Decoding the Future of Healthcare Investment with Josh FlumAbout Josh Flum:Josh Flum is a Managing Partner at LRVHealth, a company that invests in healthcare ideas. LRVHealth has a skilled team of healthcare experts and partners with others to support new healthcare companies. Before LRVHealth, Flum worked for 20 years at CVS Health in different roles. His latest role there was as Chief Strategy & Business Development Officer, where he handled challenges in the changing healthcare world. Flum led significant changes, like combining CVS Health and Aetna and starting CVS Health Ventures, a fund to support new digital health businesses. He played key roles in s...
2024-01-0214 minThe BeatExecutive Series: Decoding the Future of Healthcare Investment with Josh FlumAbout Josh Flum:Josh Flum is a Managing Partner at LRVHealth, a company that invests in healthcare ideas. LRVHealth has a skilled team of healthcare experts and partners with others to support new healthcare companies. Before LRVHealth, Flum worked for 20 years at CVS Health in different roles. His latest role there was as Chief Strategy & Business Development Officer, where he handled challenges in the changing healthcare world. Flum led significant changes, like combining CVS Health and Aetna and starting CVS Health Ventures, a fund to support new digital health businesses. He played key roles in s...
2024-01-0214 minThe BeatExecutive Series: Decoding the Future of Healthcare Investment with Josh FlumAbout Josh Flum:Josh Flum is a Managing Partner at LRVHealth, a company that invests in healthcare ideas. LRVHealth has a skilled team of healthcare experts and partners with others to support new healthcare companies. Before LRVHealth, Flum worked for 20 years at CVS Health in different roles. His latest role there was as Chief Strategy & Business Development Officer, where he handled challenges in the changing healthcare world. Flum led significant changes, like combining CVS Health and Aetna and starting CVS Health Ventures, a fund to support new digital health businesses. He played key roles in s...
2024-01-0214 min
Healthcare is Hard: A Podcast for InsidersDeciphering the New Normal (Part 4): Blue Cross Blue Shield of Massachusetts’ Chief Strategy Officer, Sukanya SoderlandThis is the final episode in a four part series with heads of strategy at providers and payers from across the healthcare ecosystem to explore “the new normal” in a post-COVID operating environment. For this episode Keith Figlioli welcomed Sukanya Soderland, Chief Strategy Officer at Blue Cross Blue Shield of Massachusetts, to explore how a regional payer is adapting. This follows previous episodes that offered a diverse perspective from heads of strategy at:A regional health system, OhioHealth (Episode 58)A national health system, CommonSpirit Health (Episode 59)A national payvider, Humana (Episode 60)To wrap up this series, Sukanya prov...
2023-12-1537 min
Healthcare is Hard: A Podcast for InsidersDeciphering the New Normal (Part 3): Humana’s Chief Strategy & Corporate Development Officer, Dr. Vishal AgrawalThe previous two episodes of Healthcare is Hard explored the “new normal” from the provider perspective with heads of strategy at an innovative regional health system, OhioHealth, and one of the nation’s largest, CommonSpirit. For the third episode in this series, Keith Figlioli welcomes Humana’s Chief Strategy and Corporate Development Officer, Dr. Vishal Agrawal, to shift the discussion towards payers and how they’re adjusting to the post-COVID world.Today, Humana is one of the nation’s largest health insurers that also provides payer-agnostic primary care, home health and pharmacy services through its CenterWell brand. However, del...
2023-11-1638 min
Healthcare is Hard: A Podcast for InsidersDeciphering the New Normal (Part 2): CommonSpirit’s Chief Strategy Officer, Sheri ShapiroCommonSpirit Health is one of the nation’s largest integrated health systems comprising 142 hospitals and 2,200 care sites across 24 states. Three years ago, at the height of the pandemic, CommonSpirit’s Chief Innovation Officer, Rich Roth, and now former CEO, Lloyd Dean, spoke with Keith Figlioli on the Healthcare is Hard podcast to discuss their approach to leading the organization through healthcare’s most challenging times. As the country emerges into a new normal, CommonSpirit’s Chief Strategy Officer, Sheri Shapiro, joins the podcast to discuss how she’s leading this large organization with diverse markets and service lines into the future...
2023-10-2641 min
Healthcare is Hard: A Podcast for InsidersDeciphering The New Normal With OhioHealth’s Chief Strategy and Transformation Officer, Michael KrouseThere are many reasons why central Ohio is a fertile ground for innovation and why the areas surrounding Columbus are ideal for testing new approaches to consumer behavior. It’s a diverse city with five Fortune 500 companies and 19 Fortune 1,000 companies in a wide range of industries, from banking and insurance to fashion. No single industry contributes more than 18% of GDP and together, they bolster a region that’s experiencing active and sustainable growth. In addition, Columbus has a relatively low cost of living, temperate climate and demographics that are reflective of the country at large. The bottom line is this...
2023-09-2140 min
Healthcare is Hard: A Podcast for InsidersNot Just a Side Gig: Government Contracting Takes Commitment, Says Booz Allen Hamilton COO, Kristine Martin AndersonBefore taking responsibility for operational performance of Booz Allen Hamilton – the $9+ billion technology and consulting leader with 32,000+ employees worldwide – Kristine Martin Anderson built a career pioneering healthcare IT. Most notably, she spent nearly 14 years at an early innovator in the space, CareScience, where she helped advance work in quality measurement before overseeing the launch of the nation’s first web-based clinical decision support system for hospitals, and the nation’s first health information exchange, among other groundbreaking initiatives.After CareScience, Kristine joined Booz Allen in 2006 to help grow, and ultimately run, the firm’s healthcare business. Kristine later beca...
2023-08-1740 min
Healthcare is Hard: A Podcast for InsidersIs AI Policy a Bigger Undertaking Than Meaningful Use? Kristen McGovern Thinks SoEarning a Presidential Management Fellowship after law school gave Kristen McGovern firsthand experience working inside many of the agencies and offices that drive U.S. healthcare policy. Over a two year period with the Department of Health and Human Services (HHS) she worked at organizations including the National Cancer Institute and the Biomedical Advanced Research and Development Authority (BARDA). She eventually landed at the Office of Management and Budget (OMB) just as the HITECH Act was signed into law in 2009, dedicating nearly $30 billion to modernizing healthcare IT.As the executive office that oversees the federal budget and...
2023-07-2038 min
Healthcare is Hard: A Podcast for InsidersAI Hype vs. Reality: A Conversation With Nuance (Microsoft) CSO, Peter DurlachPeter Durlach grew up around computers and was exposed to innovative technology at an early age by his father, who helped run a lab in the electronics department at MIT. After graduating college in the 1980s, Peter caught the entrepreneurial bug way before it was cool, and was employee number four at a company developing the first voice user interface for the Macintosh.Peter’s work put him at the center of bringing voice recognition and artificial intelligence (AI) to healthcare – work he continues today as EVP and Chief Strategy officer at Nuance Communications, a Microsoft Company....
2023-06-2248 minHealthcare is Hard: A Podcast for InsidersScaling Up (Part 2). How Dr. Rasu Shrestha is Steering AI & Innovation After the Megamerger that Created Advocate HealthMany physicians today choose to pivot their careers and apply their clinical knowledge to the innovation and digital transformation side of healthcare. Dr. Rasu Shrestha was an early pioneer of this trend and as he explains, went from “the dark side of radiology to the dork side of informatics” more than two decades ago.In addition to spanning both technical and clinical roles, Dr. Shrestha brings a worldly view of medicine to his work as EVP and Chief Innovation and Commercialization Officer at Advocate Health. He attended college in Malaysia and medical school in India before becoming a vi...
2023-05-1149 min
Sg2 PerspectivesVenture Capital Still Sees Opportunity in Healthcare: A Conversation with LRV HealthHealth systems are facing capital planning slowdown and an uncertain financial future, so in this week’s Sg2 Perspectives, we invited Managing Partner of LRVHealth Keith Figlioli to talk about today’s investment opportunities and where he sees private equity and venture capital moving next in health care. Keith discusses how health systems are thinking about partnerships and balancing transformation and the optimization of operations, along with successful—and promising—investments.
We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as...
2023-05-1119 min
Slice of Healthcare#346 - Josh Flum, Managing Partner at LRVHealthOur Guest: Josh Flum, Managing Partner at LRVHealthWhat you'll get out of this episode:Flum's backgroundAn overview of LRVHealthRecent news in the VC spaceHis outlook & what excites him about what's nextOur sponsors for this episode are Sage Growth Partners & FlipMDSage Growth Partners accelerates commercial success for healthcare organizations through a singular focus on growth. The company helps its clients thrive amid the complexities of a rapidly changing marketplace with deep domain expertise and an integrated application of research, strategy, and marketing. For more information, please go to...
2023-04-2719 min
Healthcare is Hard: A Podcast for InsidersFollow the Money: Harvard Professor & MedPAC Chair, Michael Chernew, Illuminates the Causes & Consequences of Healthcare SpendingUnderstanding healthcare spending growth in America is a critical component of any initiative attempting to improve care quality and affordability. This holds true for every person or organization focused on improving healthcare – from policy makers, to traditional healthcare incumbents, new entrants, and the entrepreneurs driving digital health innovation.There are few people who understand healthcare economics in the U.S. as well as Michael Chernew, PhD, who has dedicated his career to studying healthcare spending and how it affects the quality of care and outcomes. Dr. Chernew is the Leonard D. Schaeffer Professor of Health Care Policy, an...
2023-04-2041 minHealthcare is Hard: A Podcast for InsidersThe Healthcare Data Goldrush (Part 2): Chief Information & Digital Officer at Hartford Healthcare, Joel VengcoWhen Joel Vengco started his thesis during the third year of a MD-PhD program, it was the beginning of the end of his time in medical school. It changed his career path and kicked-off what he says is a love for data.The field of Big Data didn’t exist yet, but it’s essentially where Joel was focused. And thanks to a professor who was also the chief scientific officer at Eclipsys (which later merged with Allscripts), Joel had access to extensive datasets to drive his work. He initially found a lot of data in disarray, but...
2023-03-1639 minHealthcare is Hard: A Podcast for InsidersScaling up. Scott Powder Talks About the Merger of Advocate Aurora Health and Atrium Health to Build One of the Nation’s Largest Health SystemsAdvocate Health is the nation’s fifth largest nonprofit health system, operating 67 hospitals and more than 1,000 sites of care to generate revenues topping $27 billion.This new entity was formed by combining two like-minded, not-for-profit health systems in December 2022: Midwest-based Advocate Aurora Health and Southeast-based Atrium Health.While this was among the biggest mergers ever in the nonprofit healthcare ecosystem, it wasn’t the first for Scott Powder. In the early 1990s, Scott began working for Evangelical Health System, a pioneer of horizontal integration, which later became Advocate Health Care. Over the next 30+ years serving in vari...
2023-02-1648 min
Healthcare is Hard: A Podcast for InsidersThe Healthcare Data Goldrush: Leavitt Partners’ Ryan Howells & IMO’s Dale Sanders Lay Out A Guide for ProspectorsThe digital transformation of healthcare has been a long and winding road, but one that is starting to open new possibilities in every aspect of business operations, care delivery and consumer experiences. The critical aspect to all of this is a newfound access to data.Dale Sanders and Ryan Howells have been at the forefront of the movement to unlock data in healthcare and help organization leverage it to actually drive business and clinical performance. As Principal at Leavitt Partners, Ryan works with the White House, Congress, HHS, and VHA on health care policy and interoperability issues...
2023-01-1948 min
Healthcare is Hard: A Podcast for InsidersWhy Health Systems with Data-Driven Strategies will be the Ones to Survive Turbulent Times: A Conversation with Vizient’s John BeckerAs the world emerges from the pandemic and U.S. health systems navigate a unique set of challenges they’ve never faced before, they’re fighting a battle on two fronts. They don’t have the luxury of dedicating all their resources towards the significant challenges they’re facing today. They also have to stay focused on innovation that will drive future growth, while finding the right balance between these priorities.Health systems can’t make these critical decisions in a vacuum – that’s why the information and expertise they get from Sg2, a Vizient company, is critical. As t...
2022-12-1539 min
Healthcare is Hard: A Podcast for InsidersProvidence’s Sara Vaezy Tells the Tale of Two Health Systems: Fixing Fundamentals While Focusing on InnovationIt’s a difficult time for health systems who are struggling with financial pressures brought on by rising costs, patient volumes that continue to remain below pre-pandemic levels, and a host of other issues putting their balance sheets in the red. But at the same time, the need for innovation has never been greater. New technology will be essential to streamline operations and meet consumer demand for new care delivery models while staying ahead of big tech, retailers and others adding pressure for providers to evolve and transform.How can providers focus on getting business fundamentals back in...
2022-11-1733 min
Healthcare is Hard: A Podcast for InsidersFormer Department of Defense Leader Interprets the Real Cyber Risks in HealthcareTim Kosiba was first exposed to the healthcare industry while working at the FBI in the 1990s as part of its Computer Analysis Response Team (CART). For more than 30 years, he worked at the highest levels of government driving the cybersecurity, digital intelligence and offensive cyber practices that keep the country’s critical infrastructure safe.Tim started his career in the Navy, working for the organization now known as the Naval Criminal Investigative Service (NCIS), where he was successfully investigating digital crimes before the field of computer forensics was even established. In this role, he collaborated frequently wi...
2022-10-2040 min
Healthcare is Hard: A Podcast for InsidersAmazon, One Medical and the Acquisitions Moving Healthcare: Walmart’s Former SVP of Health, Marcus Osborne, Weighs InMarcus Osborne started his professional life as a White House intern and never intended to pursue a career in healthcare. In fact, he says he has a phobia of needles and doesn’t find much pleasure in daily work dealing with issues like insurance and disease. But he says healthcare kept finding him, and he admits that no other sector has more need for good, talented people trying their best to make progress.After a couple jobs in business consulting and time as Chief Financial Officer for the Clinton Foundation’s Health Access Initiative, Marcus landed at Walm...
2022-09-1540 min
Healthcare is Hard: A Podcast for InsidersPeering Inside Home Health and VBC with Clinician, Investor, Operator and Public Servant, Dr. Julian HarrisDr. Julian Harris developed a personal passion for home health and shifting care towards value watching his father and his grandfather serve as caregivers for his mother and grandmother, who both had complex health conditions. He started his professional life as a primary care doctor in community health centers and safety net hospitals, but with an interest in business, gravitated towards a career that has spanned the highest levels of provider, payer, government and many other organizations. He is now applying his knowledge and experience towards his passion for care at home, serving as chairman and CEO at ConcertoCare...
2022-08-1837 min
Healthcare is Hard: A Podcast for InsidersMayo’s John Halamka on AI, ML and the Government’s Role in Digital Health’s FutureAs a self-described latchkey kid growing up in Los Angeles, Dr. John Halamka says riding his bike to Raytheon, Hughes Aircraft and Aerojet – and pulling integrated circuits and manuals from their dumpsters to learn how they worked – lured him into the world of technology. Not long after, he started developing his first healthcare-related IT system, which he sold to UCLA when he was 14.Those experiences kicked-off a career where Dr. Halamka has worked at the intersection of technology and healthcare for five decades. Trained in emergency medicine and medical informatics, Dr. Halamka has served in many roles, incl...
2022-07-1440 min
Healthcare is Hard: A Podcast for InsidersYou Can’t Improve If You Don’t Measure: IHI CEO Dr. Kedar Mate Talks Care QualityAt the beginning of the pandemic when nursing homes were a hotbed for COVID-19 infections and many untimely deaths, the Institute for Healthcare Improvement (IHI) began hosting daily phone calls where hundreds of facilities joined to quickly get and share information that would improve their response. It led to a larger project over the next year that included every nursing home in the country sharing knowledge and information, and is an excellent example of how IHI achieves its mission of helping to improve quality and outcomes by learning and teaching best practices.IHI was founded more than 30...
2022-06-1644 min
Healthcare is Hard: A Podcast for InsidersThe Surgeon & Economics PhD Leading Medicare: Dr. Meena SeshamaniDr. Meena Seshamani is responsible for the health care coverage of more than 63 million Americans and nearly one in every five healthcare dollars spent in the U.S. With the ultimate goal of keeping the people who rely on Medicare at the center of every decision, her role as the director of the Center for Medicare at the Centers for Medicare & Medicaid Services (CMS) requires her to balance the personal side of healthcare with the complexities of the healthcare system at large. And she has a rare combination of qualifications that give her a profound expertise with both.
2022-05-1936 min
Healthcare is Hard: A Podcast for InsidersGoogle Cloud’s Aashima Gupta on Big Tech’s Platform Play in HealthcareAashima Gupta was a rising star in the financial technology world at organizations including Fidelity Investments and JPMorgan Chase, but after her father passed away suddenly due to health reasons, she turned her technical talents towards improving healthcare. After five years in leading technical roles at Kaiser Permante and two years leading healthcare strategy at the API and analytics company Apigee, she became director of global healthcare solutions at Google Cloud through its acquisition of Apigee. While historically big tech has had little insight into what is happening on the ground within vertical markets – including healthcare – that parad...
2022-04-2145 min
Healthcare is Hard: A Podcast for InsidersMona Siddiqui on Humana’s Evolution to a Healthcare CompanyDr. Mona Siddiqui says she loves solving problems at the intersection of health policy, strategy, data and operations. After earning a medical degree from Johns Hopkins, a master’s in public health with a focus on quantitative methods and data analysis from Harvard, and a master’s in engineering from Stanford, Mona has dedicated her career towards using this unique skillset to improve healthcare.She served as a resident at George Washington University Hospital, Innovator-in-Residence at CMMI, and a member of the White House National Science and Technology Council, among other prominent roles. She also became the firs...
2022-03-1737 min
Healthcare is Hard: A Podcast for InsidersAmazon Web Services’ Phoebe Yang on Bringing Digital Transformation to Health System BoardsPhoebe Yang holds one of the most instrumental roles at the intersection of tech and healthcare. As general manager for healthcare at Amazon Web Services, she leads a team focused on making healthcare better by enabling organizations to increase the pace of innovation, unlock the potential of health data, and develop more personalized approaches to therapeutic development and care. Phoebe also has a long history advising health systems at the board level. She previously sat on the board of Providence-St. Joseph Health and two ACO boards while in the C-suite at Ascension; and she is currently a...
2022-02-1740 min
Healthcare is Hard: A Podcast for InsidersThe Biggest Surprise at JPM 2022 Is What Wasn’t Being Discussed: COVIDSince the beginning of the pandemic, Dan Michelson has held at least three to five zoom calls per day with hospital CFOs across the country. As the industry navigated the most disruptive and uncertain times in modern history, healthcare leaders turned to Dan for his insight and advice because of the unparalleled visibility he has into the market through his company, Strata Decision Technology. Strata provides financial planning and analytics software for more than 400 health systems and 2,000 hospitals – in other words, about half the U.S. healthcare provider market.While health leaders turn to Dan on an on...
2022-01-2742 min
Healthcare is Hard: A Podcast for InsidersSize Doesn’t Matter: Innovation Happens Everywhere, Says Anthem’s Bryony WinnBryony Winn is a Zimbabwe native and Rhodes Scholar who says her background growing up in the developing world contributed to her innate desire to pursue a career with an element of social impact. And she says that background had a fundamental impact on the voice she brings to the U.S. healthcare market and to her leadership style.Bryony spent the first decade of her career at McKinsey & Company providing strategic and operational counsel to a wide variety of clients across Europe and Africa. After relocating to the U.S. in 2011 and being named a Partner...
2021-12-1642 min
Breaking HealthEpisode 148: Special Episode: The Evolving Site of Care Landscape & The New Frontier of Care at HomeDoctors making house calls might seem like a relic of the past, but the act of caring for patients in their own home is experiencing a revival. Only this time, it’s highly dependent on technology. This special episode features a panel discussion from a Digital Healthcare Innovation Summit (DHIS) Spotlight Episode earlier this year. Moderated by Ellen Herlacher, Principal, LRVHealth, this panel offers insights from entrepreneurs who founded some of the most innovative tech startups that are bringing change and disruption to the home health field. Hear how they’ve approached this dynamic and fast-moving market, learn about the...
2021-11-291h 03
Healthcare is Hard: A Podcast for InsidersThe Retailers are Coming (Part 3): Walmart’s Chief Medical OfficerWalmart is the world’s largest retailer with revenues surpassing $120 billion and more than 10,000 locations across the globe. With nearly 5,000 locations in the United States, 90% of Americans live within 10 miles of a Walmart store.No conversation about the role retailers are playing in healthcare disruption would be complete without including Walmart. So to close a thee part series of retail interviews that also included the Chief Medical Officer at Walgreens and Chief Strategy Officer at CVS Health, Keith Figlioli spoke with Walmart’s Chief Medical Officer, Dr. John Wigneswaran, for this episode of Healthcare is Hard....
2021-11-1839 min
Healthcare is Hard: A Podcast for InsidersThe Retailers are Coming (Part 2): CVS Health’s Chief Strategy & Business Development OfficerIn the United States, 85% of the population resides within 10 miles of a CVS Pharmacy. Through continued growth and expansion since its founding as a health and beauty products retailer in the early 1960s, CVS Health has now become America’s largest health services company. That expansion accelerated over the last two decades through acquisitions of companies like MinuteClinic, Caremark and Aetna that embedded CVS even more deeply into the U.S. healthcare system and communities across the country. Josh Flum has played key roles in CVS Health’s transformation and healthcare strategy for nearly 20 years. After Yale Law...
2021-10-2144 min
Healthcare is Hard: A Podcast for InsidersThe Retailers are Coming: Walgreens CMO On the Future of Community CareSince its first store opened in 1901, Walgreens has been embracing innovation in the retail pharmacy space, fueling its expansion to become a neighborhood health destination with more than 9,000 locations. As the healthcare industry navigates major structural changes – and a global pandemic – Walgreens is staying true to its roots of innovation and guiding what the future of healthcare looks like in America.Kevin Ban joined Walgreens as Chief Medical Officer in January 2020, and by the end of February was already being thrust into pandemic planning and response. In the short time since, he’s implemented guidelines to ensure custom...
2021-09-2349 min
Healthcare is Hard: A Podcast for InsidersDigital Health Hype Vs. Reality: How KLAS Cuts Through With the Voice of the CustomerInvestments in digital health hit an all-time high in 2020, only to surpass the new record within the first six month of 2021. Needless to say, there’s never been more attention placed on digital health innovation. But it makes for a crowded market, putting providers and health system CIOs in a challenging position where it’s impossible to vet the wave of new technologies and determine what will really help reduce costs and improve care. For 25 years, KLAS has helped providers navigate the increasingly complex healthcare IT landscape through research that’s focused on amplifying their voice in the ma...
2021-08-1945 min
Healthcare is Hard: A Podcast for InsidersA Market-Driven or Policy-Driven Approach to Health IT Innovation? ONC’s Deputy National Coordinator on the Path ForwardThe accelerated pace of innovation in digital health, record-breaking investments in the sector and even some of the technology developed to navigate the pandemic wouldn’t have been possible without groundwork laid by The Office of the National Coordinator for Health Information Technology (ONC). And there’s probably no one who understands ONC’s past, present and future role better than Steve Posnack.Steve is a fixture at ONC, joining a year after it was formed in 2004 and serving for the past 16 years in various capacities through four administrations. Since 2019, Steve has served as Deputy National Coordinator, playin...
2021-07-1544 min
Healthcare is Hard: A Podcast for InsidersWhen Consolidation Isn’t About Pricing Leverage: How Ballad Health Merged Two Systems to Reduce Costs and Reinvent Rural HealthcareIn the United States, more than 90% of the landmass is rural. And in rural communities from coast to coast, the challenges in delivering healthcare can be very different than the urban and suburban centers that get most of the attention.There’s untapped opportunity in reimagining healthcare business models and the technology that will enable them in rural areas, according to Ballad Health CEO, Alan Levine. And he should know – in the three years since Ballad was formed by merging Wellmont Health System and Mountain States Health Alliance, it has had exceptional success rewriting the rules of rura...
2021-06-1738 min
Healthcare is Hard: A Podcast for InsidersAledade Founder & CEO Farzad Mostashari: Preserving the Autonomy of Independent Practices to Drive Real Value in HealthcareDr. Farzad Mostashari’s extensive resume doesn’t fully convey the true value he brings to reimagining healthcare. He’s the former National Coordinator for Health IT at the Department of Health and Human Services, served as assistant commissioner at the New York City Department of Health, was an Epidemic Intelligence Service officer at the CDC, a fellow at The Brookings Institution and a resident at Mass General Hospital. Yet, with all that experience, he says living through the Iranian revolution before moving to the U.S. at age 14 is what fuels his ability to see things differently.As...
2021-05-1337 min
Inspiring Women with Laurie McGrawEP. 26 Treat yourself like the professional you are. And get in the game.
Laurie McGraw is speaking with Inspiring Woman Nancy Ham who has been leading and growing companies for years. If you are hesitating in your career, Nancy has some advice for you – Pick yourself up, dust yourself off, and get in the game!
Nancy Ham is the CEO of WebPT, the country’s leading rehab therapy software platform for enhancing patient care and fueling business growth. Nancy joined WebPT in 2016, bringing with her a wealth of experience in successfully establishing, developing, growing, and operating private and public healthcare information technology companies. As CEO, she focuses on de...
2021-05-0326 min
Healthcare is Hard: A Podcast for InsidersHealth Care vs. Sick Care: SCAN Health CEO Dr. Sachin Jain on Fixing the SystemDr. Sachin Jain says he got a silent education about healthcare and medicine around the dinner table from his father, an anesthesiologist and pioneer in pain management. But he still wasn’t sold on a career in healthcare until the end of his junior year at Harvard when he took a course on the quality of healthcare in the U.S. taught by Dr. Howard Hiatt and (one of this podcast’s first guest) Dr. Don Berwick.That decision kicked-off a career where Sachin has packed experience from nearly every angle of the healthcare industry into the last...
2021-04-1542 min
Healthcare is Hard: A Podcast for InsidersCare @Home: A Fast Start to a Long Journey, According to Texas Health’s Chief Experience Officer, Winjie MiaoImproving patient experience has been a driving focus for Winjie Miao during her twenty year career at Texas Health Resources, where she’s now senior executive vice president and chief experience officer. Texas Health cares for more patients in North Texas than any other provider through 350 access points including 27 hospital locations and a network of outpatient facilities, Neighborhood Care & Wellness Centers, preventive and fitness services, and home health services.After joining Texas Health, Winjie spent 15 years in hospital operations – first at one of the system’s largest hospitals and then at its smallest. She then embarked on a uniq...
2021-03-1832 min
Healthcare is Hard: A Podcast for InsidersJPM Recap: The Healthcare Industry’s Annual Checkup with Strata CEO, Dan MichelsonLast year tested nearly every aspect of the healthcare system, making the 2021 J.P. Morgan Health Care Conference like none other in its 39-year history. But there’s at least one constant from the past few years – the insight Dan Michelson, CEO at Strata Decision Technology, offers in the recap he writes for Becker’s Hospital Review.With a customer base that includes 2,000+ hospitals and 400+ healthcare systems, about half of all U.S. healthcare flows through Strata’s financial analytics and performance platform. Needless to say, this gives Dan a unique vantagepoint to observe and add context around t...
2021-02-1151 min
Healthcare is Hard: A Podcast for InsidersThe Payer Perspective on COVID, Value Based Care and More with Blue Cross Blue Shield of Massachusetts’ Chief Commercial Officer, Patrick GilliganBefore the term Value Based Care existed, Blue Cross Blue Shield of Massachusetts (BCBSMA) unveiled one of the nation’s first risk-based payment models – its Alternative Quality Contract (AQC). Patrick Gilligan joined BCBSMA in 2007 to oversee the AQC’s rollout after spending nearly 14 years negotiating contracts on the provider side at Partners Healthcare (now Mass General Brigham). He left BCBSMA for a three year stint at CVS, where he led health system alliances, and is now back at Massachusetts’ largest private insurer as chief commercial officer where he is responsible for all market-facing functions for the health plan and its 2.8...
2021-01-1444 min
Healthcare is Hard: A Podcast for InsidersElections Have Consequences: Harvard’s John McDonough Reflects on ‘Decision 2020’ and the Implications to US HealthcareAs someone who has been in the middle of healthcare policy and reform in the U.S. for decades, John McDonough has a unique perspective on how the rapidly changing political climate in Washington will impact the healthcare industry.John’s dedication to public health began in 1985 after he was elected to the Massachusetts House of Representatives where he co-chaired the Joint Committee on Health Care until 1997. He later played a key role in the passage and implementation of the 2006 Massachusetts health reform law as Executive Director of Health Care for All, the state’s leading consumer heal...
2020-12-0346 min
Healthcare is Hard: A Podcast for InsidersOptumInsight CEO Robert Musslewhite’s Journey from Building a High-Growth Startup to Acquiring ThemRobert Musslewhite has viewed healthcare innovation and the lifecycle of a healthcare services company from nearly every angle over the past two decades. He joined The Advisory Board Company because it was a small but fast-growing organization where he felt he could make an impact, and where he ultimately became chairman and CEO. Under his leadership, the company quadrupled in size to serve nearly 300,000 leaders in over 5,500 hospitals, health systems, and universities worldwide. In 2017, Robert led the successful merger of the Advisory Board Company with Optum – while spinning off its education business – and became CEO of OptumInsight. At OptumInsight Robe...
2020-11-1244 min
Healthcare is Hard: A Podcast for InsidersCommonSpirit’s Lloyd Dean and Rich Roth on Solving Inequities through InnovationCommonSpirit Health created one of the largest health systems in the nation by merging Dignity Health and Catholic Health Initiatives in early 2019. It now operates 137 hospitals and more than 1,000 care sites across 21 states, with revenues of nearly $29 billion.Extending its reach into more communities across the country has enabled CommonSpirit to leverage scale as a means to advance its core mission of expanding healthcare access to all, advocating for those who are poor and vulnerable, and innovating how and where healing can happen.If a person’s personal journey and early years are what guide th...
2020-10-0848 min
Healthcare is Hard: A Podcast for InsidersThe Culture Of Risk at UPMC: President of UPMC Enterprises, Tal Heppenstall, ExplainsTal Heppenstall has a dual role at UPMC. He’s been treasurer of the $21 billion dollar health care provider and insurer since 2003, where he’s responsible for the day-to-day cash needs of an organization that integrates 90,000 employees, 40 hospitals, 700 doctors’ offices and outpatient sites, and a 3.9 million-member Insurance Services Division. In addition, Tal is president of UPMC Enterprises, where its mission is to create products and businesses that make life changing medicine happen.In this episode of Healthcare is Hard: A Podcast for Insiders, Tal talks to Keith Figlioli about the elements that have created this unique, world-class organi...
2020-09-1036 min
Healthcare is Hard: A Podcast for InsidersAgile Operations: COVID-19 Forces a New Reality for Healthcare Finance, According to Michael Allen, CFO at OSF HealthcareMichael Allen has unique expertise in healthcare finance. He’s been chief financial officer at four different health systems and is national chairman of the Healthcare Financial Management Association (HFMA) where he regularly interacts and shares knowledge with peers in the 56,000-member organization.Michael calls HFMA his side hustle and is going on his second year of a one-year term since the organization froze its leadership to provide stability during the COVID-19 pandemic. His primary role is CFO at OSF Healthcare, a faith-based health system in Peoria, Illinois with 23,600 Mission Partners in 147 locations, including 14 hospitals.Si...
2020-08-1343 min
Healthcare is Hard: A Podcast for InsidersExploring the Technical Impacts of COVID-19 with Cedars-Sinai CIO, Darren DworkinCedars-Sinai is a nonprofit academic healthcare organization that serves the diverse Los Angeles community through more than 40 locations, 4,500 physicians and nurses, and 1,500 research projects in motion. Darren Dworkin has been Chief Information Officer at Cedars-Sinai since 2006, where he also founded the Cedars-Sinai Accelerator and serves as managing partner of Cedars-Sinai Health Ventures.In this episode of Healthcare is Hard, Darren talks to Keith Figlioli about the impact of COVID-19 through a technical lens, offers advice to innovators and entrepreneurs selling to health systems during this difficult time, and shares broad views into the digital transformation of healthcare...
2020-07-1645 min
Healthcare is Hard: A Podcast for InsidersNavigating a Post-Covid Path to the New Normal with Gist Healthcare CEO, Chas RoadesOver the course of nearly 20 years as Chief Research Officer at The Advisory Board Company, Chas Roades became a trusted advisor for CEOs, leadership teams and boards of directors at health systems across the country. When The Advisory Board was acquired by Optum in 2017, Chas left the company with Chief Medical Officer, Lisa Bielamowicz. Together they founded Gist Healthcare, where they play a similar role, but take an even deeper and more focused look at the issues health systems are facing.As Chas explains, Gist Healthcare has members from Allentown, Pennsylvania to Beverly Hills, California and everywhere...
2020-06-1148 min
Healthcare is Hard: A Podcast for InsidersBeating Covid with the GPO Network Effect: Vizient CEO Byron Jobe Talks Data, Supply Chain Demands and Lasting Changes to the Health SystemAs the healthcare industry’s largest group purchasing organization (GPO), Vizient manages more than $100 billion in spend for more than half of the nation’s acute care providers. Its members include a diverse group of large community health systems, safety net institutions, children’s hospitals, independent community hospitals and 95% of the country’s academic medical centers. This provides Vizient CEO Byron Jobe and his team exceptional visibility into the healthcare system and yields countless benefits for members of the network – especially during a national and global pandemic such as Covid-19. In this episode of Healthcare is Hard, Keith Figli...
2020-05-1542 min
Healthcare is Hard: A Podcast for InsidersCovid-19, Regulatory Changes and Election Implications: An Inside Look with Premier’s SVP of Public AffairsThis special episode of Healthcare is Hard: A Podcast for Insiders puts listeners “in the room” for LRVHealth’s annual planning meeting where the firm and its partners from across the health system determine strategic directives for the upcoming year.But this year was much different than the past. Months of extensive planning for what is typically a two-day event in Boston was thrown completely out the window in response to the Covid-19 crisis. The event quickly became virtual, and perhaps more significantly, the content was entirely refocused to address the new realities that are changing every facet...
2020-04-3038 min
Healthcare is Hard: A Podcast for InsidersThe Critical Role of Safety Net Health Systems with Boston Medical Center CEO, Kate WalshThere’s one major difference between Boston Medical Center (BMC) and the other outstanding health systems in Boston. While being a major part of a city and region that’s renowned for world-class healthcare and innovation, BMC is the safety net institution.More than half of BMC’s patients live at or below the federal poverty level, defined as annual income less than $20,000 for a family of three, and one-third of medical encounters require translator assistance of some kind. In other words, BMC is a big and divers place. And it encompasses all the pieces of the health...
2020-03-2040 min
Healthcare is Hard: A Podcast for InsidersJP Morgan Healthcare Recap: Live with Dan Michelson, CEO at Strata Decision TechnologyDan Michelson’s recap of the JP Morgan Healthcare Conference in Becker’s Hospital Review has become a must-read over the past few years – whether you attend the conferences or not. Dan’s organization, Strata Decision Technology, works with more than 1,000 hospitals from hundreds of health systems on their financial planning, analytics and performance. And as CEO, he has a unique view across systems that allows him to neatly unpack and bring clarity to the various sessions and conversations that occur throughout the JPM conference.Dan’s insight is especially welcome when it comes to the conversations that happe...
2020-02-1442 min
Healthcare is Hard: A Podcast for InsidersHow Does Providence Lead Healthcare Innovation After 161 Years? Hear From CEO Dr. Rod Hochman and Chief Digital Officer Aaron MartinIn 1856, the Sisters of Providence began establishing hospitals, schools and orphanages across the Northwest, and that humble beginning planted the seed of what is now one of the largest and most innovative health systems in the country. Providence brings together more than 119,000 caregivers across seven states, 51 hospitals, 829 physician clinics, and many other health and educational services.Being headquartered outside Seattle – with the access to tech talent that location affords – is just one element that has allowed Providence to flourish amid the rapidly shifting healthcare landscape and the pervasiveness of digital transformation. The organization’s foresight to get ahead...
2020-01-1037 min
Healthcare is Hard: A Podcast for InsidersFocusing On Unified Care at Beth Israel Lahey HealthDr. Kevin Tabb fell into medicine through his training as a medic in the Israel Defense Forces, and after medical school and a five year residency, he soon entered the world of healthcare IT. As president & CEO of the newly-formed Beth Israel Lahey Health system, this diverse background gives him a unique perspective to navigate the constantly-changing healthcare landscape where technology continues to play an increasing role.Dr. Tabb now has a prominent position in the greater Boston area’s storied history of driving healthcare innovation. He’s leading the region’s second-largest health system – including 4,000 physicians and 35,0...
2019-12-1227 min
Healthcare is Hard: A Podcast for InsidersHealthcare is Hard: A Year of Learning From Industry LeadersThe Healthcare is Hard podcast exists for a single purpose – to help listeners get inside the minds of people who understand the complexities of the health system best, and are pushing it towards change and innovation. In the past year, guests have included 5 current or former CEOs of major health systems, 2 current or former CFOs and leaders of organizations like The Health Management Academy, The Institute for Healthcare Improvement, and Premier, Inc. that are working deep inside the industry to drive change and innovation.In these far-reaching discussion with industry leaders, there were three recurring topics that st...
2019-11-2129 min
Healthcare is Hard: A Podcast for InsidersLeading the Shift Towards Value-Based Care with Atrius Health CEO Dr. Steve StrongwaterAtrius Health is way ahead of the curve when it comes to risk-based reimbursement models. With 715 doctors providing care to approximately 745,000 patients, Atrius Health has quickly grown to become the largest independent physician group in the northeast. But what really makes Atrius Health unique is that nearly 80% of its revenue now derives from full-risk contracts in which the organization is accountable for the quality, experience and total cost of patient care. With value-based care (VBC) at its core, Atrius Health focuses on prevention, population health management and creating full alignment with patients and patient care needs. In this episode o...
2019-10-1046 min
Healthcare is Hard: A Podcast for InsidersDesigning Care Around the Consumer: A Personal Journey for AdventHealth CEO, Terry ShawWhen Terry Shaw’s wife was the victim of a car accident in 2016, it completely changed his outlook on care delivery. Even as president and CEO of AdventHealth, one of the nation’s largest faith-based health systems with 50 hospitals across nine states, Terry had a difficult time navigating his wife’s recovery. He spent six months calling in favors to find the right physicians and coordinate care in the out-patient setting. And that’s with a lifetime of healthcare knowledge and the connections to match.If the road was so steep for Terry and his family, how is the a...
2019-09-1245 min
Healthcare is Hard: A Podcast for InsidersInnovation Institute CEO Joe Randolph Shares How to Build a Sustainable Model for Creating New IdeasIn this episode, Keith Figlioli of LRV Health sits down with Joe Randolph, president and CEO of the Innovation Institute, a highly successful joint effort between several healthcare systems in Southern California. The Innovation Institute helps hospitals look within for new ideas while creating a sustainable model for innovation by delivering key services and securing outside partnerships.
2019-07-1937 min
Healthcare is Hard: A Podcast for InsidersResponding to Hurricane Katrina Showed Karen DeSalvo the Role Social Determinants Play in HealthcareHurricane Katrina was an extremely destructive and deadly storm that shut down communities along the Gulf Coast for months and even years. While the scope and scale of this catastrophe are undeniable, it also opened up doors to help move towards a system that unites social care and clinical care, allowing medical professionals to practice great medicine while also addressing the non-medical drivers of health. Dr. Karen DeSalvo was on the front lines of Katrina disaster relief and she vividly remembers these doorways opening. Delivering healthcare from atop ice chests and card tables in the s...
2019-06-1343 min
Healthcare is Hard: A Podcast for InsidersTapping Into The Collective Knowledge of Leading Health Systems with HMA’s Gary BisbeeTwenty years ago, no one really understood how to run an integrated health system. That’s because no executives at the time grew up in, or were trained to lead a health system. They were all trained to run hospitals. In this episode of Healthcare is Hard: A Podcast for Insiders, Keith Figlioli talks to Gary Bisbee, who cofounded the Health Management Academy to provide peer learning opportunities and guide health system executives through this new vision of healthcare.
2019-05-1035 min
Healthcare is Hard: A Podcast for InsidersHear How Allina Insiders Penny Wheeler, MD, and Ric Magnuson Prioritize “Whole Person Care”Prioritizing “Whole Person Care,” putting human relationships first and considering all dimensions of a person’s health is part of the fabric at Allina Health. As Penny Wheeler and Ric Magnuson explain on Healthcare is Hard: A Podcast for Insiders, remembering who you’re serving, why, and how you can make their lives better can produce better outcomes at a lower cost.
2019-04-1237 min
Healthcare is Hard: A Podcast for InsidersCreating Disciplined Innovation In Healthcare with Baystate Health CEO Mark KeroackMark Keroack, MD, MPH, has been in and around the healthcare industry for most of his life – long before he became President and CEO of Baystate Health, a not-for-profit, integrated healthcare system that serves over 800,000 people in western New England.Most people don’t know that medicine has always been a family business for Dr. Keroack – his mother was a nurse, his father was an “old-fashioned” doctor with an office right in their home, all five Keroack brothers ended up becoming doctors, and he even met his wife in medical school.With this lifelong immersion in healthc...
2019-03-1540 min
Healthcare is Hard: A Podcast for InsidersWhat Is IHI’s “Triple Aim?” Founders Don Berwick, Maureen Bisognano Lay Out Campaign for ChangeDon Berwick and Maureen Bisognano lived and breathed different sides of the healthcare industry before starting the Institute for Healthcare Improvement (IHI) – a $60 million not-for-profit organization with 150 employees across more than 70 countries that drives results in health and healthcare improvement worldwide.What most people don’t know is that Don and Maureen hatched the idea for IHI while working together – Don as a research and quality guide physician and pediatrician, and Maureen as a nurse and hospital CEO. They would discuss each other’s work problems in-depth from very different perspectives, but in a way that helped facilita...
2019-02-1449 min
Healthcare is Hard: A Podcast for InsidersInsider Susan DeVore on Reducing Waste and the Path to Alternative Payments in HealthcareSusan DeVore has been in and around the healthcare industry for most of her life – long before she became president and CEO of Premier Inc., a company that unites an alliance of more than 4,000 hospitals and health systems and approximately 165,000 other providers and organizations to transform healthcare.It’s a little-known fact that Susan’s roots at Premier date back to her childhood when her father, a biomedical engineer, worked for a predecessor to the company. After working at Ernst & Young – including time as a partner and senior healthcare industry management practice leader, among other roles – she got the ca...
2019-01-1841 min