Larissa Macleman - Podcast Details

Shows

Salon Owners CollectiveBuy Back Your Time The CEO Shift You’ve Been AvoidingIf your calendar is maxed out, you're serving clients all week, and you feel chained to your business... it’s time to buy back your time. In this episode, Larissa Macleman shares how to shift into the CEO seat, reclaim your time, and build a million-dollar business without burnout. You’ll learn: What your time is worth The strategic difference between $300K and $1M salons The real data on how time spent “on the floor” impacts your salon revenue It’s time to stop doing it all and start doing what matters. 3 Reasons to Listen: R...2025-06-2217 min

Salon Owners CollectiveHow to Navigate Power Struggles with Top PerformersWhen Your Top Performer Becomes the Problem Ever had a top performer slowly morph into your biggest team challenge? In this episode, Larissa Macleman shares how to navigate tricky power dynamics without losing your best team member. You’ll learn: Why high performers can become disruptive How to redirect their energy without confrontation The best method to deliver feedback that sticks How to protect your salon’s culture If one team member is dominating the salon’s energy, it’s time to lead smarter- not shrink. 3 Reasons to Listen: Learn ho...2025-06-0814 min

Salon Owners CollectiveSalon SOS : Stuck, Static, and Struggling to GrowIn this episode, Larissa Macleman is joined by Joel Bouziad to explore the ONE Queen Move salon owners must make to get unstuck- whether you’re facing decline, stuck in stagnation, or overwhelmed by growth. Discover why incremental tweaks won’t cut it anymore, and how to identify and make your next strategic move that aligns with the modern salon landscape (and where clients + teams are heading in 2025 and beyond). You’ll learn: Why “holding on” is holding you back The dangers of being stuck in outdated business models The transformational impact of a lean & luxury salon strategy 🎧 Tune i...2025-06-0123 min

Salon Owners CollectiveFrom Avoidance to Action: How to Lead When It’s UncomfortableDo you find yourself avoiding “hard conversations” in your salon? In this episode, Salon Owners Collective founder Larissa Macleman is joined by Dee Lang for a game-changing discussion on why salon leaders often get stuck- and how to reframe conflict. Discover: What’s really stopping you from taking action The shift that makes tough conversations feel easier How to create a positive conflict management culture in your salon If you’ve ever felt overwhelmed by leadership or struggled to step into your CEO role, this episode will leave you inspired and ready to...2025-05-2535 min

Salon Owners CollectiveWhy Your Salon Feels Stuck- And How to Fill Your Books Without Burning OutAre you tired of discounting, hustling, and posting endlessly without real results? In this episode, Larissa Macleman reveals the truth behind why salon bookings are unpredictable—and what you can do to build consistent demand, attract ideal clients, and fill your books without chaos. Discover the exact “Fill Your Books Formula” that top-performing salons use to create high-converting offers and market them strategically. You’ll walk away with a step-by-step breakdown for creating magnetic offers, increasing bookings, and ditching the marketing overwhelm. 3 Reasons to Listen: Learn the 6 key ingredients of a high-converting salon offer Stop cha...2025-05-1821 min

Salon Owners CollectiveCEO by Day, Mum by Night: 9 Powerful Life Hacks to Manage BothIn this episode, Larissa Macleman dives into the real talk: balancing the demands of being a Salon CEO and raising a family. She shares 9 powerful life hacks for thriving in both roles- without the guilt, chaos, or burnout. Get ready to master boundaries, reset your energy, and work smarter- not harder. ✨ Topics we cover: The $25/hour vs $100/hour mindset shift How to automate, delegate, and delete tasks Why good enough is good enough for growth How a simple reset ritual can save your sanity 🎧 Tune in now and discover the small shifts that lead t...2025-05-0424 min

Salon Owners CollectiveThe Storm Is Here: Why Salons Are Struggling & What to Do About ItAre you stuck in chaos while others seem to be soaring? You’re not alone. In this powerful episode, Larissa and Joel dive into what’s really going on behind the scenes of salon overwhelm—and how to rise above it using the powerful CALM method. Discover why your decisions feel riskier than ever, why your team might be wobbling, and most importantly, how to take back control and thrive in today’s unpredictable landscape. Inside this episode: What VUCA means (and why you’re living it) The mindset shift that trans...2025-04-2741 min

Salon Owners Collective“I Love Doing Hair… But I’m Done”– 4 Signs to Step Away From the Chair“I Love Hair… But I Think I’m Done” – The Hidden Truth About Stepping Away From the Chair In this episode, Larissa dives deep into the emotional and strategic journey of letting go of the chair and becoming the CEO your business needs. If you’re a salon owner stuck in the weeds, feeling stretched, or unsure how to let go without losing the love—you need to hear this. Discover: The 4 signs you’re ready to stop taking clients How to replace yourself (without the guilt) Why stepping back is the most powerful move you can make 2025-04-2020 min

Salon Owners CollectiveWhy Your Team Feels “Off” (And What To Do About It)You’re showing up, doing your best… but your team? Something just feels off. In this episode, Salon Owners Collective Coach Joel Bouzaid dives deep into the invisible force that shapes your salon’s success—your team culture. If your once high-performing team feels disconnected, unmotivated, or a little “meh”, this is for you. 🔎 You’ll uncover: The REAL reason your team vibe feels fractured (hint: it’s not just them) How to lead your team without draining yourself The difference between confused and clean communication Our powerful 1:1 method to boost performance How to reconnect your team...2025-04-1332 min

Salon Owners CollectiveSuccess Isn’t a Secret—It’s Rented DailySuccess Isn’t a Secret—It’s Rented Daily In this week’s episode, I sit down with award-winning stylist and salon CEO Sam James, who gives us the full backstage pass to her winning moment—and the 13 years it took to get there. Sam opens up about the real behind-the-scenes of success: the failed attempts, the evolving team, the culture she built, and the leadership mindset that changed everything. If you’re a salon owner chasing next-level growth, this conversation is your reminder that success doesn’t come from luck—it comes from relentless clari...2025-04-0621 min

Salon Owners Collective2025 Will Make or Break Your SalonIt’s time to get on the Fast-Track… 2025 is bringing a big change to our industry! If you don’t get on board and adopt new technology, have a clear vision and act with precision then you will be left behind. The gap between Salon’s that are struggling and Salon’s that are thriving on the Fast-Track will get bigger. It’s up to you to decide if you want your Salon to thrive or not! I know what you’re thinking, “Larissa, life is already fast enough… I don’t think I can go faster!”. But faster does not mean m...2024-12-2819 min

Salon Owners CollectiveMillion Dollar Mindset: 5 Lessons You Need to KnowI used to worry that people would judge me for being successful… But over time, I learnt that it’s ok if people judge because money makes the world go around. I’m a big believer that profit is a choice. There are many decisions we make as a business owner that will ultimately impact whether or not we are profitable. And having a Million Dollar Mindset makes all the difference. And to grow your Salon… you NEED to have a Million Dollar Mindset. In the Salon Mastery Program, I like to say DTFW or Do The Fricken Work. Whi...2024-10-0325 min

Salon Owners CollectiveWhen Is the Right Time to Hire a New Team Member?If your Salon hits a growth ceiling… It's because of you! Clients are coming in, your team is busy, you’re finally profitable but you’re not sure if you should jump and recruit a new team member before you need it. If you recruit team members too early, your growth might slow down and suddenly you can’t afford to pay them OR you recruit too late and your team feels overwhelmed and overworked… whilst trying to train someone new. It takes 3 months to recruit and train someone… So, in a perfect world, you would recruit someone 3 months before you need the...2024-08-2421 min

Salon Owners CollectiveHow to Master the Salon SprintHave you ever tried sprinting on a treadmill?Now, not just any treadmill… one where you’re sprinting but can’t slow down or stop? I know what you're thinking,”Larissa, there’s no way that is happening”. But, the truth is, whilst you may not be physically sprinting on a treadmill non-stop, there’s another treadmill you’re sprinting on right now. The treadmill of a Salon Owner! I’m talking long hours, seven days a week, struggling to fit in time with your family (let alone your friends) and you haven’t had ‘me’ time in what feels...2024-06-2229 min

Salon Owners CollectiveHow She Grew Her Salon to $1 MillionMy Salon just won’t grow… Have you ever felt stuck in your Salon’s growth? You feel like you’re doing all the right things… you’re hiring rockstar stylists and therapists, you’re posting on social media, you’re hitting KPIs… but the needle just won’t move? So you begin to feel lost and not sure what to do next because you’re doing everything ‘right’, it’s just not working! A Salon Owner recently said to me “Larissa, I thought I knew how to grow my business but since covid… I’ve been stuck at $500k! How do I grow?”. But, it’s important...2024-06-1529 min

Salon Owners CollectiveWhy Your Social Media Strategy Isn’t WorkingWhy are you only posting pictures of pretty hair colours or nice nails? Gone are the days when social media was the window to your Salon. Now, social media is in the building! We use social media for everything, from attracting new clients to attracting new team members but sometimes… it doesn’t work. But, no matter where you are in the world, social media can be a game changer for your Salon - you just need to know what to say! Today’s episode of the Salon Owners Collective Podcast is Why Your Social Media Strategy Isn’t Working… 2024-02-1438 min

Salon Owners Collective5 Questions You Need To Ask Your TeamWhat do you expect from me as your leader? Trust me, this question is not as scary as it sounds… in fact, asking this question can help transform your team culture! When you ask these types of questions, you’re finding out how your team feels. You may learn what is or isn’t working and what they need from you. Because you can’t build a WINNING culture when you don’t actually know how your team feels… Today on the Salon Owners Collective Podcast, we’re giving you exclusive access to one of our Salon Mastery Intensive events from last year...2024-01-2425 min

Salon Owners Collective5 Meetings that Rule Them AllWe’re too busy, we all work different hours, I’m not sure what to talk about… These are common feelings Salon Owners have when it comes to meetings. But what if I told you there were 5 different types of meetings you should be incorporating this year? I know, 5 meetings sounds crazy! But you are not going to spend your life in meetings… if you plan them right. These 5 meetings will save you a lot of stress, miscommunication and will even help with productivity… This episode of the Salon Owners Collective podcast is a snippet of Larissa speaking at a Salon Owners...2024-01-1119 min

Salon Owners CollectiveSuccess, Failure and Starting Over - Lessons of a Salon OwnerRunning a Salon is hard. You’re juggling all of these balls and you feel like you can’t catch a break because if you do, all of the balls will hit the ground! And although there are times when we can add another ball without any problem, sometimes we just need to stop, pick the balls up and start again. And that’s ok! It can be scary going from lots of growth with a full appointment book to seeing the numbers and thinking ‘how am I supposed to pay my team’. But, you never know where the next opportunity l...2024-01-0440 min

Salon Owners Collective3 Things Salon Owners Should Be Focussed on in 2024Our team is leaving to go solo, profits are dropping, and we’ve hit the limit with pricing. We heard this a lot in 2023. But remember, opportunity always comes out of crisis - and we’ve been through a lot as an industry (and the world) over the past few years. 2024 is a new chapter and a new opportunity for us to grow our Salon and make a killing in the industry. You can have an incredible team, and great clients, get paid well, and do what you love, all whilst not overworking… Although in this new chapter, a lot is changi...2023-12-2829 min

Salon Owners CollectiveThe Key to Leadership: Meetings, Power and Difficult ConversationsWe want to feel confident as the leader, and know how and when to have those hard conversations whilst also being able to have fun with your team. But nobody tells you how to do it all, how to be the ‘fun’ boss whilst also being the boss that gets stuff done so wages can be paid and clients are happy - for a lot of Salon Owners, it’s something we just have to learn on the job… But, it doesn’t have to be that hard. You can do it all! You can know how to have those conversations...2023-12-2132 min

Salon Owners Collective5 Biggest Lessons of 2023Before we jump into 2024 and map out our goals and dreams, let's take a moment to stop and reflect on what an incredible year 2023 has been! So it’s only fitting that we reflect on some of the conversations we’ve had over the last year on the Salon Owners Collective Podcast. We’ve done nearly 50 episodes, welcomed over 20 new guests onto the podcast and we’ve delved into some great topics this year. But amongst all of the amazing conversations and lessons we’ve learnt, 5 stand out from the rest. These are conversations that not only I loved, but you guys real...2023-12-1437 min

Salon Owners Collective3 Ways AI CAN Help Your SalonTechnology can be scary for us to wrap our heads around - it’s always changing, there are a million updates, and it’s just not worth the stress! But what if I told you that technology, more specifically AI, can actually save us a heck of a lot of time… As Salon Owners, we often think we’re ‘not a computer guy’ we just want to help people look and feel their best and we do that with our hands (and our scissors and brushes and all the other tools we use). But AI is one of the most powerful tools...2023-12-0732 min

Salon Owners Collective4 Revenue Building Tactics in 2024We’re in a recession! Clients aren’t coming in and the team isn't meeting their targets - we’ve heard this conversation a lot from Salon owners around the world. But, what if I told you 4 revenue-building tactics for 2024 that can help your Salon beat the recession slump… starting with a winning culture. The client wins when she gets what she wants, what she needs, and gets things she didn’t even know she needed - and when she wins, she comes back. Our team wins when they’re busy and meeting targets, when they’re winning, we’re also winning - c...2023-11-3026 min

Salon Owners CollectiveThe Secret to Increased Engagement, Efficiency and Exceptional Service in Your SalonEveryone’s talking about Employee Experience - but what does it actually mean? Not too long ago, employee experience was a little-known concept - but post-pandemic, it has blown up as companies are discovering the untapped value and potential of exceptional employee experience design. Basically, employee experience refers to the experience that your team members have working for you - what they like about working for you - and what they don’t like or would like to see changed or improved. And the reason it's so important is that a great employee experience can improve recruitment, retention, engagement, and even...2023-11-2431 min

Salon Owners CollectiveHow to Optimise Your Appointment Book This Christmas (Without Burning Out Your Team)Why is it that every year without fail, every single client that you’ve ever looked after wants to book in with you in the 3 weeks before Christmas? With less than 7 weeks until Christmas, you might be starting to feel a little anxious about the madness that awaits, the late nights, skipped lunch breaks, and the pressure to squeeze in just one more client. You know you should be optimising on the gold rush that is the silly season and making hay while the sun shines - but you also need to protect the well-being of y...2023-11-0135 min

Salon Owners Collective3 Secrets to Becoming The Salon CEOWhat does it really mean to be a Salon CEO? This is a question that I personally spent the best part of 20 years working my way through when I owned my own Salon. And ultimately I landed on this: being a Salon CEO means taking control of both your business so that it facilitates your life and the life you’re working towards. Because as you’ve heard me say time and again we work to live we DO NOT live to work. It’s the very thing that possessed you to open your own Salon in...2023-09-1039 min

Cutting Through The NoiseEpisode Eleven: Larissa MaclemanIn this episode, Hayley Mears chats to Larissa Maclemon from Salon Owners Collective on her view of the industry as a salon growth expert. They go deep into the current economic market and how the role of salon ownership has changed and shifted into something new. Larrisa offers her news on the future of the industry along with her vision for tech and future digitisation in the salon space. You can find more about Larissa and Salon Owners Collective here:Website - https://salonownerscollective.com/Instagram Handle - @salonownerscollective Facebook - Salon Owners Collective Facebook Group - Profitable & Successful Salon...2023-05-0439 min

Salon Owners Collective2022: The Year We Were Forced To Face Our New NormalYou’ve made it. This last year is just about to be done and dusted. You have tackled all the highs and lows that have been thrown your way - so it’s time to celebrate! We rode the wave of trying to manage a growing team, and navigating a shift in lifestyle demands as well as increased challenges in attracting & hiring new team members! You were able to ditch the masks in the Salon and greet your clients and team as normal. Events and industry awards were able to be held, and so many Salon Owners were able to reconn...2022-12-1249 min

Salon Owners Collective3 Secrets to Increasing Your Team’s Sales PerformanceThe biggest mistake you can make as a Salon Owner is to assume your team knows how to sell. After all, they are trained to do hair or beauty, right? Not how to be a salesperson and actually they often don’t want to be a salesperson. So even when you have clients coming through the door, and you have a full team of stylists, you aren’t seeing the growth you had hoped for… and as the Salon Owner, you end up with the most sales, consistently rebooking clients, and keeping the business afloat. But if all the pressure to make...2022-12-0627 min

Salon Owners CollectiveRevealed: The Greatest Challenge of a Salon CEOI often compare Salon ownership to an ongoing game of Tetris. You’re always trying to move the pieces around: your team, your sales, and your clients, to make them fit perfectly together and win the game of mastering a successful business. The challenge of this is that the pieces are always moving and are unpredictable (humans!!) and while the more experience you have in running a Salon, the more ‘in control’ things feel, there is still lots of uncertainty, you often wonder what will happen next…what move will you have to make…. It’s not often I get to introduce a...2022-11-3031 min

Salon Owners CollectiveCan Your Salon Really Grow by 100k Next Year?Want to know how 18 Salon Owners grew their income by $100k a year? I’ll give you one clue, it ends with ditching the hustle culture! Yes, I know it well. As a Salon Owner, there’s an immense amount of pressure to ensure the business is profitable and is bringing money in through the door. You want to provide a completely personalized experience for every single client that visits your salon….. And this is more than just the hair service itself, right owners?! … it’s everything from the way your team presents themselves, to the atmosphere, the pricing, the post-servic...2022-11-2325 min

Salon Owners CollectiveDreading Xmas in the Salon? 3 Hacks to Survive The Festive SeasonThere is ONE word that so many Salon & Spa Owners dread. Do you know what it is? I know that when I owned my own Salon, I would cringe at the thought of this word… CHRISTMAS! Newsflash: it doesn’t have to be this way! With Christmas RIGHT around the corner, it’s time to get on top of things NOW. This is the year to finally be able to actually enjoy the busy lead-up ‘til Christmas because you KNOW you’re on top of everything. And there’s nothing worse than the feeling of being snowed under. Luckily, I'm here to help y...2022-11-1626 min

Salon Owners Collective4 CEO Strategies to Stay Focused Towards Your Dream LifeDo you ever get the feeling that you haven’t quite yet reached your full potential as Salon CEO? Things are ticking along, your Salon is growing, your team is happy, and business is “as expected,” yet you have this fire inside of you to keep going, to keep dreaming big. Everyone has their own unique idea of what success looks like... for many owners, that could be purchasing another Salon, growing a large team, being able to take a holiday and your team thrive without you there… So while everything is going 'fine' in your day-to-day life, there's this gnawing...2022-11-0924 min

Salon Owners CollectiveThe Biggest Mistake Salon Owners Make When Hiring an ApprenticeAre you ready to hire a Salon apprentice? Or more importantly, is your business ready? Like, your Salon is so busy that you feel like you can’t catch a break. At peak times, your Senior stylists or therapists are booked up weeks in advance, and as a result, you have to turn away clients as you simply can’t fit them in…and that’s money walking out the door! Hiring another Senior stylist to take the pressure off the rest of your team would be ideal…… but it feels near impossible right now! You put an ad out to grow your tea...2022-11-0217 min

Salon Owners CollectiveThe 1 Secret to Creating My Life of Freedom: Away From the SalonWhat does freedom mean to you? Is it being able to spend time away from your Salon, and with your family? Being able to come and go as you please without feeling guilty? To not have any financial stress about whether the Salon is making ends meet? For me, freedom is a choice. It’s a choice to be able to create your dream life, to choose when you work, who you work with and what your family time is like. It can also be freedom of your mind, to be able to switch off from your business when you nee...2022-10-2631 min

Salon Owners CollectiveMastering the Next Generation of Hair StylistsThe Hair & Beauty industry is forever evolving. Between a new generation of stylists and lifestyle changes, social media taking over our lives & clients demanding more from a client experience, Salon Owners are left wondering what’s next. It can feel like you’re a soldier going into battle, putting out fire after fire with your team, Then when you get home from the salon, instead of switching off, you have to spend your limited spare time looking for new team members, creating short, entertaining videos to keep your brand relevant, and brainstorming ways to provide a seamless client experience, It’s no won...2022-10-1946 min

Salon Owners CollectiveThe Hard Truth About Your Salon’s CultureAs a Salon Owner, it can be so easy to get sucked into what I call “shiny object syndrome”, especially when you first open your business…press pause on that team retreat for now! You’re ready to hit the ground running, and do all the things you have always wanted to when stuck behind the chair working for someone else. You feel like a kid in a candy store, right?!! But in my perspective, this can be a big mistake. Less is always more, especially when you’re first starting out in Salon Ownership. It’s important to build strong foundat...2022-10-1333 min

Salon Owners CollectiveWhy a Good Team Member Stops PerformingIs this you? Your current team doesn’t want to work Saturdays or late nights, and they aren’t hitting their targets, yet come to you asking for a pay rise… OMG are they serious?! And when you try to hire someone new, it’s crickets! It seems like nobody wants to work these days…is this familiar? So to make up for it, you have to pull the weight for your team… you’re putting in all the hours, saying yes to all the clients…you have a large team, and yet, your Salon still isn’t growing… It always feels like 2...2022-10-0616 min

Salon Owners CollectiveCan’t Trust Your Salon Manager?Is your Salon Manager really helping the business move forward, or are they instead hindering the future success of the Salon? As the Salon Owner, you already have too many tabs open. You’re thinking about a million different things and you have a to-do list that is never-ending. Your role is to lead your business and ensure that it continues to grow, which is why you need a right-hand man, or what we, in this industry, call a Salon Manager. When hiring a salon manager, the goal is to find someone to manage the hustle of daily oper...2022-09-2829 min

Salon Owners CollectiveYour Salon Is Not as Irreplaceable as You ThinkWhat do you want your Salon to be known for? Why should a client choose your Salon over the one down the road? These are the questions you need to ask yourself if you want to stand out from the rest and ensure clients choose YOU and always return… After all, we all BASICALLY offer the same thing, right?! Thinking back to my early Salon days, I remember sometimes feeling like I had to do all the things and serve all the clients to ensure they had nothing short of the best experience.,After all, I had 7 salons within walking dista...2022-09-2235 min

Salon Owners CollectiveWork Less & Make More – Becoming a “Smart” Salon CEOHave you ever felt like: You’re working yourself to the bone: You’re busier than ever with clients, plus managing an ever-evolving team... You’re hardly present with your family as work has taken over your brain space… but what makes it worse is you’re not growing. But still, you end up saying YES all the time: Like when a team member needs our help with something, we jump at the chance… because we don’t want to let them down Or when a regular client wants to book with you when you’re ‘meant’ to be working ON the business (not in...2022-09-1444 min

Salon Owners CollectiveDoes Increasing Your Prices Make You a Better Salon Owner?Does self-doubt stop you from increasing your salon’s prices? You know deep down you need to put your prices up, but the thought of asking your clients to spend more just feels so daunting. What if they push back? What if they leave and never come back because they can’t afford your services? How will you equip the team to handle these objections… when you feel nervous about it yourself? Honestly, if this is you, then know that you aren’t alone. I know this is a huge challenge for so many owners. But in reality, this holds Salon Owners...2022-09-0738 min

Salon Owners CollectiveImposter Syndrome: Controlling the Voice Inside Your HeadHave you ever felt like you’re a wolf in sheep’s clothing? You feel like you own a seemingly successful salon, with a great team and loyal clients... but you still experience waves of anxiety and loneliness that often roll through your mind. You begin to wonder: is this all too good to be true? If you have experienced this, then you are not alone! Imposter Syndrome affects 70% of humans, including myself! I faced many Imposter Syndrome moments in my career towards owning a million-dollar business and Salon. Sometimes feeling unsure how to overcome this feeling of doubt in my abil...2022-08-3141 min

Salon Owners CollectiveMotherhood & Salon Ownership: Is It Possible to Master Both?I see you… You’re a Salon owner, but more importantly, a mother… trying to balance the juggle between spending too much time at work (away from your kids), and not having enough time to do all the things that you want to in your business. Your Salon isn’t growing, because let’s face it, you barely have enough time in your day to touch your to-do list…, let alone work on moving the needle in your business. It feels like you’re stuck extinguishing little fires all day long! And when you do find the space to work on these things...2022-08-2439 min

Salon Owners CollectiveIf You Want Your Salon Team to Stay, Do This…When it comes to your salon’s team culture, pretty much every salon owner wishes for two things: You wish you had a salon culture that new team members were BEGGING to be part of--like, i’m talking knocking on your door! You wish you had a salon culute that existing team members NEVER wanted to leave. After all, who doesn’t want to work for the A team? But I know that sometimes this can feel out of your control. Like, it can be hard to manage a team with so many different personalities, right? HOWEVER, what if I told y...2022-08-1835 min

Salon Owners CollectiveThe 1 Leadership Mistake Every Salon Owner Should AvoidThe thought of your team leaving you for the Salon down the road is damn scary. Especially when you know it may be unlikely that you'll recruit someone new any time soon... I’m pretty sure it’s every Salon owner’s worst nightmare… everyone leaving you, and you’re the one left to pick up the pieces. Honestly, even with a team of 30, I still worried about this at times So instead I focused on building a salon team culture that was so good, so irreplaceable, that my stylists would never want to leave. Like, that’s the goal, right? But wh...2022-08-1018 min

Salon Owners CollectiveHow to Triple Your Sales Without Employing Anyone NewSick of hearing your team say “same again jane?” with EVERY client? The client just gets the bare minimum, and your team doesn’t think to take things further… The client only gets what they booked in for, not really actually NEED or what they didnt know, they always wanted As a result: Your team aren’t meeting sales targets of 3.5 x their wages They’re not making ends meet... So neither are you. And then they come to you, asking for a pay rise……. OMG, don’t they get it?! I know how frustrating this can be, and it’s a challenge so man...2022-08-0434 min

Salon Owners CollectiveWhat I Wish I Knew Before Opening a Second SalonAre you making the right decision? You’ve finally nailed the perfect recipe for a great team, loyal clients, and systems and processes that make your life as the Salon Owner easier, so now you’re thinking “what next?”. The creative entrepreneur inside of you is left wanting more (hello shiny objects!) which for a lot of Salon Owners, including myself, can lead to us doing crazy things like opening a second Salon. After all, surely it’s just taking what you have working already and multiplying it all by two, right? Well, it’s actually not always that simple… I want to introduce...2022-07-2827 min

Salon Owners CollectiveCreating Healthy Boundaries to Stop People PleasingDo you find yourself saying YES to things that you would rather be saying NO to? I used to be guilty of this myself. That’s right, I’m a recovering YES-aholic! Like, it’s a fact… As salon owners and creative entrepreneurs (and women in particular), we try to do it all. In fact, we overdo it more than we’d care to admit. Often without even realising, we spend so much of our energy trying to please everyone, saying yes to everything that comes our way, and constantly putting ourselves last to ensure our teams, our partners, and our family a...2022-07-2131 min

Salon Owners CollectiveWhat You ACTUALLY Need to Be Posting On Social MediaDo you find it tricky to keep up with social media? You know you have to do it, but you often don’t have the time, nor the energy to really put effort into it and prioritise it. As a result, you can end up posting the bare minimum just to keep things ‘ticking along’. Hair transformation photo after hair transformation photo, before and afters of your team’s latest blonde transformation… you know the one! After all, it’s just taking one more thing off your busy to-do list. And honestly, kudos to you for getting it done when you can. Bu...2022-07-1431 min

Salon Owners CollectiveThe Salon Lifestyle Effect: “No Saturdays, No Late Nights Say What?!”The Hair & Beauty Industry has had an undeniably huge shake up! Salons that were once thriving and growing are having to adjust considerably to suit the new industry climate… the ‘lifestyle effect’ is at large and nobody wants to work late nights or Saturdays. Your team is more demanding than ever and you’re worried that if you don’t meet their demands, they’ll leave. But then if you do give in, you’ll end up back on the floor 50+ hours a week… and you’ll be left feeling resentful! Sure, they can have the lifestyle they want, but does yours have to s...2022-07-0341 min

Salon Owners CollectiveSaying Goodbye to ‘Hustle Culture’ (And Why You Should, Too)It’s time to ditch the old way of working in the Salon… And no, I’m not talking about perms and chunky highlights… I’m talking about ditching the grind of working LOOOONG tedious hours in the Salon. I’m talking about saying goodbye to the 'hustle mindset’ that can creep up when running a business… If you are constantly feeling unfulfilled even when you reach success, or like you constantly have to work harder and do more to be successful, then listen up… This is something I see all the time with Salon Owners (and have experienced myself!). As creative entrepren...2022-06-2930 min

Salon Owners CollectiveFrom Full Time to Free Time: Transitioning off the Salon FloorDo you ever feel like your business is a ball and chain tied to your ankle? That without you, your business would just not be the same... You ideally would love to step off the floor a little more and spend more time with your family or the other things in your life, but how can you do this without trusting in your team to keep things moving when you aren’t there… How can you get this balance right between being away from your Salon whilst continuing to grow a thriving business? I want to introduce Fallene Wells, owner of “Let...2022-06-2126 min

Salon Owners CollectiveWhat You’re Missing When It Comes to Client RetentionHave you ever wondered if there was an easier way to ensure clients always come back to the Salon? It can be super frustrating, right? You stress the importance of rebooking to your team, but they fail to do so! It feels like client relationships are made and efforts are made, but for what? To never see the client again? As an owner, it’s so tiring when you’re not only managing the operations of the Salon and ensuring the business is profitable, but you feel like you have to constantly be on your team’s back about rebooking! You want...2022-06-1525 min

Salon Owners CollectiveHow to Break Through Self-Doubt as Salon CEOHave you ever had a defining moment in your Salon career where you knew you wanted to achieve more? This may look like opening a Salon in a second location? Or taking on an educator or trainer role with a product company… Whatever it may be, taking the next step in your journey isn’t always as easy as it sounds, right? When presented with a new opportunity, you may feel hesitant about change, alone, and totally out of your depth to take the next step (hello, imposter syndrome!). The fear starts to take over, and you start to question yourse...2022-06-0832 min

Salon Owners CollectiveBanish Bad Behaviour & Team Drama in 3 Simple StepsHave you ever had a BAD APPLE on your Salon team? That one person in your Salon or Spa's team who just can't seem to get it right... And it starts to affect the rest of the team. This person’s behaviour starts eating away at you, and you find yourself thinking about it all the time. Like in the middle of the night. It’s CONSTANTLY worrying you. Chances are - if you have someone in mind right now... they're the bad apple. I know how tricky it is when this situation arises. Drama stirs within the team, and any attem...2022-06-0117 min

Salon Owners CollectiveThe Salon Owner’s Guide to Saving Time & Increasing ProfitsI always say time is money in the Salon Industry. But simultaneously, ‘time’ is the one thing we always feel like we don’t have enough of! Do you ever wish you could just wave a magic wand and your profits would increase, without any additional output or time spent from you or your team? Uh, hello! Sign me up… Well, did you know, there is actually 1 secret trick to doing this… something so small that many salon owners don’t even think about. However, in the long run, this thing can be the difference between having a successful, profitable, and growing Sal...2022-05-2527 min

Salon Owners CollectiveCan Your Salon Survive Without You?Are you tired of being at the centre of your Salon? You feel like the moment you step outside the salon doors, everything starts to fall apart. You have people ringing you, texting you, emailing you… what’s next, a messenger pigeon?! (It wouldn’t be a total stretch, right? 🤣) As a result, the salon is on your mind 24/7… even when you’re not actually there! You want your team to be autonomous and self-sufficient… but you find that if you don’t do things yourself, they just aren’t done quite right… it’s a vicious cycle! Luckily, you aren’t alone. As Salon Ow...2022-05-1832 min

Salon Owners Collective3 Untold Marketing Strategies for Time-Bound Salon OwnersIs posting on your Salon’s social media pages something you find super overwhelming, or better yet, often totally forget about? You know you have to do it, but you have no idea what you are supposed to be posting, let alone if it’s actually working and bringing you the results you’re after. This is something I see all the time. You feel way too busy doing all the things, right? There are barely enough hours to have lunch, let alone plan a social media strategy that attracts new clients and keeps existing clients coming back… So, what can you...2022-05-1119 min

Salon Owners CollectiveBest Kept Secrets of a Celebrity HairstylistAs a Salon Owner, do you ever find yourself hungry for the limelight? You may have mastered all the technical skills you want to learn, your business is growing and you have a successful Salon with a thriving team. However, you are now ready to grow your reputation and challenge yourself and your industry skillset. Explore a different, more creative avenue, which to some may look like chasing the ever-longing dream of becoming a celebrity hairstylist. This may be something that you have always wanted to achieve, but knowing how to get there may seem unattainable, right? Like how do...2022-05-0426 min

Salon Owners CollectiveWhy You Never Feel Satisfied as the Salon CEOWhat if I told you, that you could achieve more by doing less? That you could finally ditch that nagging feeling of overwhelm, whilst still feeling accomplished and happy with your work, and your life… That’s the dream, right? In our industry, most people associate the feeling of happiness with milestones like a pay rise, or a promotion. But as Salon Owners...sometimes it feels like we miss out on that sort of thing! You're working hard to ensure your team is rewarded... but where's your reward? If you find yourself always feeling dissatisfied, like you can always do more, a...2022-04-2834 min

Salon Owners CollectiveThe Real Reason Your Sales Have Hit a PlateauDo you ever feel like your Salon growth has hit a plateau? Your team are underperforming and not hitting their sales targets, sales in general are low, and you don’t know why this happening or what needs to change. You feel like you are stuck doing the same thing, over and over again. This might shock you… but solution is actually more simple than you think. It’s something you probably already know about, even… but I know it’s not always that easy. It took me years to truly nail our Salon’s smashing sales strategy when I owned my Salo...2022-04-2137 min

Salon Owners CollectiveEarn More & Work Less: The Salon CEO WayThe dream is always to work less and earn more… right? However, there is 1 key to achieving this ‘dream lifestyle’ that so many Owners make the crucial mistake of missing. Are you guilty of this… I see so many Salon Owners who strive for more, but have no idea of where they’re at currently! If you don’t know, in-depth, the ingoings and outgoings of your business, then you run the risk of setting yourself up for failure! Of living day to day and never understanding why you aren’t growing… even when you have more clients on your books and a thriving...2022-04-1533 min

Salon Owners Collective3 Reasons Your Recruitment Ads Don’t WorkIsn’t it frustrating when you’re looking to hire someone new, but your recruitment ad gets 0 applications? Every time you put an ad out, you think to yourself that ‘this time will be different and you will finally get your dream team member applying to work for you… but in reality, the results are disappointing and totally uninspiring. This makes you feel like if nobody is showing any interest in your ad, then they most definitely are not lining up at the door to work for you. It can take a huge emotional toll on you as the Salon Owner. I...2022-04-0731 min

Salon Owners CollectiveDoes Salon Marketing Actually Work?What if I told you that in order to scale your Salon business Growth, you need to nail these three things: An effective marketing strategy, understanding your clients, and growing a team. I see so many Salon Owners start to grow exponentially, but then all of a sudden hit a plateau. They can’t seem to move the needle in their business or have the momentum to keep this growth sustainable, especially with team challenges, family time and life outside of the Salon walls… It can feel totally overwhelming, like you are in a business rut! However, I believe that with an e...2022-03-3034 min

Salon Owners CollectiveThe Female Entrepreneur’s Guide to Salon MarketingYou probably know the saying of throwing spaghetti at a wall and hoping it will stick. Well, are you guilty of doing the same with your marketing strategy? In a crowded industry, failing to create a marketing strategy and a strong Salon brand could be the thing that is holding your business back from growing into a million-dollar Salon. You know you need to do it, but the actual doing part isn’t as easy as it looks, right? After all, you are busy enough putting out fires within your team, dealing with clients, your own family, and global pandemics, wher...2022-03-2337 min

Salon Owners CollectiveHow a Risktaker Re-Defined Salon SuccessHave you ever had someone tell you that you’ll never achieve something? That being a hairstylist will only take you so far? That there is no way that owning a salon will give you a life of freedom or profit? I did, over and over again when I owned my Salon, and boy was I determined to prove them wrong! In our industry, everyone's journey to success looks different. Whether you begin your hairdressing apprenticeship at age 16 or age 30, whether you work in a small town or are a globally recognised stylist... Everyone has their own goals and ambitions and y...2022-03-1644 min

Salon Owners CollectiveLegal Action: Two Words Every Salon Owner DreadsHave you ever had a client threaten legal action against you and your Salon? As a Salon Owner, I’m sure you have had had a moment (if not, a few) where you have had to deal with a situation that has gone wrong, like a really bad colouring mistake, and in return had to deal with an unhappy (and frustrated!) client. Something has gone wrong in the Salon; the service didn’t meet the expectations of the client and you are left to clean up the mess that has been left behind. Sometimes this may mean dealing with further legal...2022-03-0933 min

Salon Owners CollectiveThe Secret to Unlocking More Time as a CEODo you always feel like you have a never-ending to-do list? Like nothing seems to get checked off, and as soon as that alarm goes off in the morning, you feel like you are already behind before your day has even begun? Then, when your day does begin and you start ticking the things off that you want to get done, someone needs your help with a consultation, a client, or to run and pick the kids up from school, and then your list of priorities gets totally reshuffled. You often find yourself lying awake at night, going through ALL the...2022-03-0131 min

Salon Owners CollectiveTeam Explosions: How to Avoid ThemYou need a strong Salon team in order to grow and be successful. But having a team of stylists is only the beginning. You actually need more than just a strong team; you need a team of humans whose actions speak louder than words, who will support you when someone goes on maternity leave, who will cover for the team when others can’t make it in, and who will be able to manage the walls of the Salon, without you having to be there. Because, as a successful Salon Owner, you want to be spending time away from your Salon...2022-02-2321 min

Salon Owners CollectiveHow to Attract Your Dream Team to Work For YouDo you worry that at any given moment, your team may leave and you will struggle to replace them? Like, every time you try to find a new team member or put out an ad, it never seems to work. It feels like no one wants to work for you! You worry that you will never find any new team members, and since it feels like everyone is looking right now… your chances decrease even more! You feel like everyone else has all the team, and there is none left for you! It has you constantly on tenterhooks; like you are be...2022-02-1831 min

Salon Owners Collective“Is It My Fault My Team is Leaving?”Have you recently gone through a breakup?–and no, I’m not talking about a romantic breakup, I’m talking about a TEAM breakup! I actually think a team breakup can be ten times more painful than an actual breakup...AND it’s even worse when they start dating the Salon down the road. You’re left feeling confused, stressed, and yet again having to solve the problem of why your team isn’t sticking around. Not only that, but you have to spend the time that you were GOING to spend working on growing your business, finding someone to fill the role...2022-02-1033 min

Salon Owners CollectiveWhat I Wish I Knew Before Opening My SalonThis is the moment you have been dreaming about since you began your journey as a young Salon apprentice. You’re now ready to take the next big step in your career and begin your journey as the owner of a Salon. This is something that I believe is the natural stepping stone in your career when you have been in this industry for years and have learned all the hands-on skills you want to. Now, you are after something more, to pursue a different passion, which may be owning a business. I was itching to dig my feet into somet...2022-02-0229 min

Salon Owners CollectiveHere’s What You Forgot About Client RebookingHave you ever had a client walk into your Salon doors and then never return? Their stylist is left feeling confused and slightly upset. A million thoughts are racing through your head. Did they not enjoy the end result of the colour, cut or style? Was it too expensive? What got missed? In our industry, we have all had this happen before (I know I have!). It’s just something that you have to accept when running a client-based business…or is it? I want to show you a way to avoid this from happening that has nothing to do with th...2022-01-2847 min

Salon Owners CollectiveHow to Become the CEO of Your Salon in 2022 (Part 3)Do you ever look at someone that is successful, someone that is winning at life, and want your life to be the same? We’ve all been there. It’s part of being a human. But I also believe it’s part of our biggest downfall to success and growth. Why? Because everyone’s story is different and everyone’s journey to success is different. Whether it is the salon down the road, or a Salon you follow on social media, everyone has gone on their own journey to get to where they are. When I owned my own Salon, I would alway...2022-01-2139 min

Salon Owners Collective3 Secrets in Achieving Success in Your Salon in 2022 (Part 2)Do you ever feel like you are getting nowhere with your Salon? Like, no matter what steps you are taking, you can’t quite move the needle at the right time and place. On top of this, you have couple of rocky years and it’s a recipe for constant setbacks, overwhelm and stress. I’ve seen SO many Salon Owners going through this recently... Luckily, I want to change this for you. I want to show you that one step, whilst is so simple, can actually be the most important in your journey to success. This is the thing I wish I h...2022-01-1543 min

Salon Owners CollectiveDo You Have What It Takes to Be a Million-Dollar Salon Owner?You want to be a successful Salon Owner, right? Maybe even a million-dollar Salon Owner? To live a lifestyle where you choose the hours you work, but earn enough to enjoy a life outside of the Salon, so you can spend more time with your family and doing other things you love? It’s the dream….however, it’s not going to happen just like that! If it was that easy, everyone would already be there. To get to this point in your career, it comes down to being committed and dedicated. You have to build a business of clients that are...2022-01-0649 min

Salon Owners CollectiveMake 2022 Your Best Salon Year YetA New Year always brings a fresh start. A chance to start over after a year of uncertainty. Through this, you’ve had countless setbacks, financially, mentally, and physically, which now, has maybe left you feeling miles behind with your business. Now you are heading into 2022, hopeful that this year you can create the life you have worked tirelessly toward. You might be looking to really change the way you lead your team in order for them to feel motivated and inspired - focusing on team retention. Maybe it is time to bring some excitement and energy back into your Salon...2021-12-3035 min

Salon Owners CollectiveThe 1 Thing That Will Make Your Salon Team Stay Longer (Or Forever)Have you ever found yourself having an awkward conversation with a team member, who is asking for a pay rise that they are not quite ready for? Or worse, having an employee leave on their own terms before you have had a chance to share the plan you had envisioned for them in your Salon? It can not only be really painful for you, but I actually believe the situation can be avoided from the beginning and can instead result in a positive outcome that benefits you and your Salon. You must be wondering, how on earth do I achieve t...2021-12-2329 min

Colour Kristina Talks Podcast for HairdressersHow to Scale your Salon Business with Online Bookings, with Larissa MaclemanI have reached out to an expert in our industry, Larissa Macleman, Business Coach and Founder of Salon Owners Collective to help you to scale your salon biz with online bookings. Larissa is a successful salon owner, salon coach, podcast host and has formerly worked with several salon software companies. So yep, you guessed it! She is the best in the biz to debunk our fears around online bookings and help us bust some myths in a candid conversation in this episode of the colour kristina talks podcast. ...2021-12-2054 min

Salon Owners CollectiveReflecting on 2021: The Year the Salon Industry Changed ForeverLast year, you thought you had seen it all. You headed into 2021 hopeful, excited for a fresh start and to achieve big plans that had been put on hold. Salons started to reopen and we saw clients coming back through our doors. It felt like everything was slowly returning to normal. However, we were in for a rude awakening! I think we all came to realise that our old “normal” was no longer. COVID is still lurking, and we had to start adjusting to this “new normal”. Even now, Salons across the world are still experiencing lockdowns and restrictions around vaccination...2021-12-161h 00

Salon Owners CollectiveSurviving the “Christmas Cray Cray” Season In Your SalonHow is it almost Christmas? I feel like the months go SO quickly, and let’s not mention the fact that it is almost 2022 (gulp!). I’m sure you are holding out for a well-deserved break after the Christmas Cray Cray period has just about broken you! I remember when I had my Salon.... it would get down to that final week before the Salon shut for Christmas & New Year, and we would be counting down the days every morning. Getting that one step closer to collapsing on the couch and enjoying putting our feet up for days on end. However...2021-12-0916 min

Salon Owners CollectiveWhat Is the Vaccination Etiquette for My Salon?I've always said that as a Salon Owner, you have to wear a million different hats at any given time. And with COVID on top of that, we have been presented with a whole new set of challenges left-right, and center. Funnily enough, most of these challenges actually fall beyond the normal scope of your CEO job role. And one of the trickiest parts is that we now have to navigate through the personal decisions of our Salon’s clients. As an Owner, you must now decide who comes into your Salon doors based on whether they are vaccinated or not...2021-12-0432 min

Salon Owners CollectiveHas COVID Ruined the Salon Industry?I have a question for you. Has the impact of COVID ever made you consider giving up your Salon? You may have had to make changes to your team, stay open for longer hours, and increase your prices to make any sort of profit for yourself. Your entire business plan might have had to change from dealing with financial and emotional stress and pressure from your team. You may find yourself wondering, is it actually worth it? I take my hat off to you. These last couple of years have not been easy. The Salon industry has been turn...2021-11-2756 min

Salon Owners CollectiveYour Team’s Success Relies on YouAs a Salon Owner, finding great team members always feels like a priority. The problem is that it can feel tricky to find the right person, let alone ensure that person actually sticks around and becomes a superstar team member for the long run. This is why, I believe, looking after your team and building a winning team culture should be as much of a priority as hiring in the first place. You simply can’t expect everyone you hire to be the jack of all trades... and if you want to, you need to offer them more than just a gr...2021-11-1949 min

Salon Owners CollectiveWhat the Pandemic Has Taught Us About LeadershipHands up if this year didn't go as you expected! I'm sure you can agree that this year has been tough for everyone in our Industry. Between lockdowns, staying connected with your team, building morale, and dealing with financial pressure... This year has been far from perfect. Leading a team to victory and trying to be the best version of yourself when everything else is out of your control... makes it feel almost impossible to stay motivated. How can you be the best leader and backbone of your Salon when all your plans seem to have flown out the window? I k...2021-11-1331 min

Salon Owners CollectiveIs Now the Right Time to Sell My Salon?There is no perfect time to sell your salon. Trust me. I’ve been there before. The idea to sell your salon or spa business can come from feeling frustrated or unmotivated. I don't know about you, but when I owned my Salon I considered selling about 5 times! If I had a particularly bad few days... the thought would often creep into my mind. I'm sure you can relate, most salon owners have felt this way at some point in their journey. As a Salon Owner, you work countless hours on and off the floor, manage an entire team of huma...2021-11-0639 min

Salon Owners CollectiveJuggling Motherhood and Salon Ownership Like a #BossOwning a Salon is a balancing act. Not only do we have our businesses to nurture... we also have a team to lead, a family to prioritise, a social life to remember… all whilst trying not to forget about ourselves, too! Then you throw motherhood into the mix… and suddenly, it’s a whole different ball game. I know what it’s like. I had 2 children throughout my time owning a Salon. Suddenly, it’s imperative that you actually take time out of the business to spend with your growing family. There’s a guilt that you begin to feel no matter whe...2021-10-2637 min

Salon Owners CollectiveMake This 1 Change to Be a Better BossIt’s almost 2022, and we can all admit: times have changed. Anyone who’s been in this industry for more than a couple of years will have seen the change happening. The shift is actually pretty clear... and it’s all about our employees. With more and more Gen Y and Z coming into Salon and Spa businesses, there’s been a change in the expectations that these employees have. People now greatly value what I call the ‘lifestyle factor’. They aren’t willing to work themselves to the bone, and they place a lot of importance on their work/life balance. ...2021-10-2338 min

Salon Owners CollectiveFinding Purpose from Behind the ChairWhen a client sits in front of you in your chair, one of the most important things you can do is to listen to them. And I mean truly listen. This is such a fundamental part of being a stylist or therapist. Our technical skill is paramount, but what’s almost equally as important is our ability to make a client feel seen and heard. In the industry, we often joke about the multiple different hats we have to wear... ‘counsellor’ being one of them. But I really think allowing clients a safe space to chat about whatever they please, is one of...2021-10-1543 min

Salon Owners CollectiveThe Ultimate Secret to Growing a Team That Won’t LeaveThere’s an industry crisis… and I want to talk about it. All I have to write is 1 word… and you’ll instantly know what I'm talking about. That’s right: Team. There’s a team crisis! And I hear so many Salon Owners saying how things have changed in recent years, especially when it comes to this issue. Now don’t get me wrong, things are forever changing in our industry... But did you know: even when I owned my Salon years ago, people were saying the same thing. The newsflash is: there has ALWAYS been a team crisis! So it’s time we st...2021-10-0828 min

Salon Owners CollectiveAdjust Your Money Mindset to Grow Your SalonWhen you were growing up, did you ever hear the phrases:“Money is the root of all evil” “Money won’t buy you happiness”Well, did you know- that despite the good intent behind these phrases- these could have actually caused you more harm (in the long run) than you realise?As a Salon Owner, who I’ll assume wishes to be as successful as possible,one of the biggest things you’ll want to learn about is your Money mindset. Whether your goal is to earn a million dollar...2021-10-0130 min

Salon Owners CollectiveStress-Free Guide to Managing Clients after Lockdown Re-OpeningI have a question for you:If you have recently reopened, after being closed because of covid…Are you feeling just a tad overwhelmed?This is something I’ve been noticing a LOT lately with salon owners i’ve been chatting to…I get it. Post-covid, reopening cray-cray is REAL. Working long hours, trying to communicate effectively with both your team and clients...Now, don't get me wrong, we should of course feel super lucky that we can re-open in the first place. And we do.But that does...2021-09-2111 min

Salon Owners CollectiveIs Bad Health the Barrier to Your Success?I’m sure you hear about this particular topic a LOT…It’s definitely something which circulates often, especially amongst busy business owners like you and I, who have a lot on their plate.But surprisingly, despite this, there are very few Salon Owners that I actually see making a change. That’s right, I'm talking about Health.When it comes to your health… there are way too many Salon Owners that push this aside- don’t prioritise it....Are you guilty?Skipped lunch breaks, not enough water, bent o...2021-09-0830 min

Salon Owners CollectiveHow to be the Best Boss Through a Global PandemicDo you find it difficult to keep your team engaged and motivated whilst facing covid restrictions?Whether you’re in lockdown, or working at limited capacity, I know this has been a super hot topic... especially for those in New Zealand or Australia, as this side of the world is now facing the ongoing consequences of a covid resurgence.There’s certainly a fine line. As the leader of your Salon, you want to keep your team as motivated and accountable as you can, for the sake of both them and your business! But you also...2021-09-0835 min

Salon Owners CollectiveWhy Assumption is The Killer of Great ConsultationsYou are a stylist. You’re an expert at your craft. When a client sits in front of you in the Salon chair, all it takes is a quick analysis of their hair and scan of their appearance, in order for you to figure out what will look best on them. It must be a good thing, right?! To be quick and efficient?! ...well in actual fact… it does more harm than good!Did you know that 95% of stylists believe they do full and thorough consultation of every client, yet only 7% of sa...2021-09-0157 min

Salon Owners Collective7 Crucial Activities to Move the Needle in LockdownAre you currently in lockdown?So many salon owners that I know have had to either cut back hours or even worse- close their salons. What I've realised, during this difficult time, is that we need to try our very hardest to make the best out of the ‘worst’.We have been forced to take a step back from working ‘in’ our businesses, which I see as a crucial opportunity to work ‘on’ your business instead.Fill your days, where you can, with productive activities that will continue to move the needle in your busines...2021-08-2525 min

Salon Owners CollectiveConquering the Fear of Becoming a ‘Salon CEO’If you’re anything like me, then it will have been your passion for hairdressing that inspired you to open your own Salon.You went from your Apprenticeship, to working in a Salon as a stylist, to owning your own Salon.Now, you suddenly have all of these business responsibilities, with no formal business training! Even though you own your own business, the thought of being a “Salon CEO” is a little scary, because that feels like a whole other ball game.It’s so easy to question yourself- Do I have what it takes...2021-08-1736 min