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All-Star Dental AcademyHow to manage Negative Online Reviews?We asked our vp of coaching, dana russell, and our head instructor, larry guzzardo, for feedback on how a practice can reply to a negative review. It can be tricky to respond as the dentist or person handling the social media may feel personally offended and hurt by the review. Positive reviews will help offset the bad review
Visit Us:- https://www.allstardentalacademy.com/dental-training/how-to-respond-to-negative-online-reviews-and-how-to-get-more-positive-reviews/2021-06-2201 minAll-Star Dental AcademyNegative and Positive Online Reviews | All-Star Dental AcademyHi everyone! This topic was discussed in our student center forum and I felt the information and tips were so great I wanted to share it with the public. I am sure many of you are or will be dealing with this at one time or another. One of our All-Star offices received an online Google review that was negative, and they were very hurt and upset by this (as would be expected). We won’t share the actual review since they wish to remain private. However, essentially, the patient was complaining online about her dental treatment and the as...2021-02-2503 minAll-Star Dental AcademyNegative and Positive Online Reviews | All-Star Dental AcademyHi everyone! This topic was discussed in our student center forum and I felt the information and tips were so great I wanted to share it with the public. I am sure many of you are or will be dealing with this at one time or another. One of our All-Star offices received an online Google review that was negative, and they were very hurt and upset by this (as would be expected). We won’t share the actual review since they wish to remain private. However, essentially, the patient was complaining online about her dental treatment and the as...2021-02-2402 min