Shows
Last2First PodcastCourier vs Carrier + Air Freight Regulations: Ralph Perrothers on TSA, IAC & STA Training Air freight compliance is one of the most misunderstood parts of the courier world, and it can cost you big if you get it wrong.In Episode 5, I sit down with Ralph Perrothers, Founder & CEO of On-the-Go Cargo (NY/NJ), to break down the real-world shift from expedited air freight to local on-demand after 9/11, how AOG (aircraft on ground) freight works, and the TSA compliance stack every operator needs to understand: IAC (Indirect Air Carrier), STA (Security Threat Assessment), training requirements, and agent compliance.We also get into a debate that matters more than people r...
2026-02-0352 min
Last2First PodcastThe problem isn't the driver - it's leadership.What does it take to build a final-mile delivery network that covers every ZIP code in Arizona and scales into Nevada/Utah without relying on independent contractors?In this clip, Jason Burns sits down with Ken Reynolds, Founder & CEO of Accurate Cargo Delivery, to break down how an air freight cartage company evolved into a diversified final mile operation with ~95 vehicles, including 26’ box trucks and semis with liftgates, plus dedicated fleet replacement services for customers who don’t want the liability of owning trucks and managing drivers.Ken shares real operator lessons on:✅buildi...
2026-01-271h 01
Last2First PodcastAir Freight + Final Mile: How to Build Routes, Fill Trucks, and Protect MarginsIn Episode 44 of the Last2First Podcast, we sit down with Chris Bartley, COO of Fifth Dimension Logistics (New Jersey), to break down what it really takes to run a customized logistics operation from air freight cartage and contract logistics to scaling with an independent contractor (IC) model, managing peak-season uncertainty, and building a weekly KPI dashboard that keeps the business accountable and profitable.We also dig into a big one: broker vs motor carrier structures for IC fleets, why it matters for risk + insurance, and how rigid compliance platforms can create real friction for operators...
2026-01-131h 00
Last2First PodcastHow Regional Carriers Win Bigger Shippers: Footprint, Tech, Contracts & PartnershipsLast2First Family this episode is all about finding MORE volume… and more importantly, PROFITABLE volume.We are joined by Timur, Founder & CEO of Small Parcel (and host of Logistics Remix). Timur lives “in the middle” between shippers, 3PLs, and the carriers who actually execute the last mile. We break down what shippers care about, how small parcel pricing really works, why FedEx/UPS keep adding complexity, and how regional carriers can position themselves to win meaningful share.We also cover zone skipping (in plain English), carrier footprint expectations, the two biggest blockers in shipper onboar...
2026-01-0654 min
Last2First PodcastInside the SDS Rx Story: 17 Years to a Game-Changing DHL ExitIn this Off-Season Exclusive of the Last2First Podcast, Jason Burns sits down with Drew Kronick, former Founder & CEO of SDS Rx (now part of DHL Supply Chain) to unpack how he built a national healthcare last-mile platform, partnered with private equity, and ultimately sold to the largest logistics provider in the world.Drew shares his journey from growing up in a family delivery business to launching SDS Rx in 2009, scaling it to thousands of routes across all 50 states, leading in pharmacy, radio pharma, and health systems, and building the technology and culture that positioned SDS Rx...
2025-12-091h 12
Last2First Podcast50 Years of Priority Dispatch: Jeff Thomas on Family, Drivers & GrowthLadies and gentlemen, Last2First family… we’re closing out Season 4 with a heavyweight.Jeff Thomas is the President & CEO of Priority Dispatch, a second-generation leader who helped turn a one-vehicle operation serving Procter & Gamble in 1973 into a nearly $100M regional powerhouse in the Midwest.In this Season 4 finale, we sit down in his hometown of Cincinnati, Ohio to unpack:✅The legacy of his father – a true pioneer and founding force behind the Messenger Courier Association (now CLDA)✅What it was like growing up in the family business, stuffing envelopes and sweeping w...
2025-12-0249 min
Last2First PodcastFrom Chicago To the World: Daniel Gonzales leading US MessengerEpisode 40 – Daniel Gonzalez, President & CEO of US Messenger & Logistics Management Group + President of Olympic Logistics In this episode of the Last2First Podcast, Jason Burns sits down in Chicago with Daniel Gonzalez, a second-generation leader who now runs US Messenger, one of the dominant last mile providers in the Chicago market – and has recently acquired Olympic Logistics, a 3PL freight broker handling domestic and international freight. Daniel shares how he went from college bowler to “Swiss Army knife” in his family’s company – working the warehouse, dispatch, customer service, billing, routes and operations – before stepping into the role of President & CE...
2025-11-1850 min
Last2First PodcastInside the Automotive Delivery Goldmine with Tony Carter (Principle Distribution)What does it take to grow automotive delivery revenue from $300K to $1.6M in 90 days… and still sleep at night? In Episode 38 of the Last2First Podcast, Jason Burns sits down with Tony Carter, VP of Business Development at Principal Distribution and EVP of Axion Professional Solutions, to unpack a lifetime of lessons from the baseball field, the warehouse floor, and the final mile. Tony breaks down how he built winning teams, why “you cannot teach someone to care,” and how a 92 mph fastball to the face completely changed the trajectory of his life and career. He also shares how on...
2025-11-0453 min
Last2First PodcastFinal Mile Masterclass: Distribution, Medical, IC Model & MarginsIn this episode, Jason sits down with Jim Bernecker, President & Chief Sales Officer of Relay Express, to unpack how a regional courier scaled across Cincinnati, Dayton, Columbus, Cleveland, Detroit, Indianapolis, and Louisville—and how they balance on-demand, medical/pharma routes, and a large-vehicle distribution arm. You’ll hear how Relay built density with cross-dock operations, why they’ve supported the independent contractor (IC) model for 39 years, how they vet master contractors, and the playbook Jim uses to bid, price, and protect margins—even as gig platforms push prices down. We also get into ECA/CLDA marketplace strategy, compliance/chain of custo...
2025-10-281h 02
Last2First PodcastThe Hard Truth About Rates, 3PLs & Growth in Final MileEpisode 36 is OUT TODAY! Host Jason Burns sits down in Chicago with Assif Hussain, Founder & CEO of Great American Delivery Service, for an unfiltered look at last-mile entrepreneurship: the immigrant grind, that first dock-door win, riding out cash-flow pain, and the real math behind 3PL vs direct customers. Assif came to the U.S. with $40 and big dreams. He learned the streets from a map book, drove as an IC, then took the leap: company formation, insurance battles, a scary empty warehouse… and the first shipment that changed it all. Today his team of ~75 handles messengers/courier/expediting across Ch...
2025-10-211h 01
Last2First PodcastCLDA President Joel Pinsky on Final Mile Growth, Networking & LeadershipIn this episode of the Last2First Podcast, host Jason Burns sits down with Joel Pinsky, CFO of Global Messenger & Logistics and the current President of the Customized Logistics and Delivery Association (CLDA). Joel’s journey is anything but traditional — from starting as a CPA, then becoming a restaurateur, to finding his way into the final mile industry through a consulting role that changed everything. Today, he leads one of the most respected logistics networks in the country and represents the voice of our industry through the CLDA. Jason and Joel dive deep into: 💡 How Joel’s financial background shaped th...
2025-10-1447 min
Last2First PodcastFixing Final Mile Value: Pricing, Efficiency & Innovation — Chuck MoyerThis week Jason Burns sits down with Chuck Moyer — President of Task4Pros, CLDA Hall of Famer, and one of the most respected leaders in the final mile industry. With over 40 years of experience, Chuck has seen it all — from dispatching with wall cards and map books to leveraging AI, automation, and innovative labor solutions to scale businesses nationwide. In this episode, Chuck shares: ✅ How he scaled a company from $3M → $100M in revenue ✅ Why 1–2 hour delivery deserves more value than overnight shipping ✅ Lessons from private equity and large-scale growth ✅ The future of labor, warehousing, and Task4Pros’ on-demand staffing model ✅ W...
2025-10-071h 05
Last2First PodcastDDU Collapse, Hard Pivots, Real Leadership: The NOW Courier StorySeason 4 of the Last2First Podcast kicks off with Ryan Schwalbach, President at NOW Courier. Ryan’s journey as a second-generation owner is full of highs, lows, and tough decisions—including firing his largest customer just years after acquiring the company from his parents. In this conversation, Ryan shares raw insights on leadership, resilience, and navigating a courier business through change, growth, and eventual sale. Topics We Cover in This Episode: ✅Second-generation ownership in the final mile industry ✅Transitioning a family business to the next generation ✅Scaling operations with independent contractor drivers ✅Tough leadership calls and letting go of major accoun...
2025-09-301h 31
Last2First PodcastBahamian Logistics: Why True Independence Means Controlling Your ShippingWelcome to our first international episode of Behind the Mile! 🌍 In this special Bahamas edition, Jason Burns sits down with Ceri Howells, CEO of CLX Logistics, to explore how the islands are redefining last mile logistics. From the historic role of MailBoats to pioneering new tech-driven solutions like DomesticFreight.com, Ceri shares how The Bahamas is solving challenges unique to island economies—and what global operators can learn from their approach. You’ll hear: ✅ Why controlling trade = real independence for The Bahamas ✅ How a $200 idea became a multi-million dollar logistics company ✅ The creative ways Bahamian operators use tech (hint: WhatsApp grou...
2025-09-091h 08
Last2First PodcastCourier Speed vs. Trucking Speed: The Advantage No One Talks AboutSeason 3 Finale with Mark Cossack (CEO, Priority Courier Experts). We dig into scaling a mixed fleet (“tissue samples to tractor trailers”), winning with on-demand dock trucks, lease-purchase programs, IC compliance, government affairs, and why “trends favor our industry”—but not the timid. Direct quotes from this episode: • “We can deliver freight at courier speed. They deliver freight at trucking speed.” • “You should not be afraid of stretching beyond your current capabilities.” • “Get your customer concentration down… you don’t want customers who are 50% of your revenue.” • “Trends kind of favor our industry… but what they don’t favor is the timid.” Subscribe & listen: 🎧 Spotif...
2025-09-021h 07
Last2First PodcastResilience in Logistics: Ruth Correa on Building Two Delivery CompaniesEpisode 31 of the Last2First Podcast features Ruth Correa, founder and CEO of Cheetah Final Mile and Tempo Courier. Ruth’s story is one of resilience, strategy, and growth. When the housing crash of 2008 wiped out her career, she pivoted into logistics while pregnant and built two successful delivery companies across South Florida and Kansas City. Today, she leads operations spanning final mile, medical delivery, warehousing, and white glove services. In this episode, Ruth shares: ✅ How she transitioned from the housing market to logistics ✅ Lessons learned from partnerships, franchising, and scaling independently ✅ Expanding into warehousing and white glove deliveries ✅ Balancing...
2025-08-2653 min
Last2First PodcastHow Family, Resilience & Vision Built Alvy DeliversIn this episode of the Last to First Podcast, Jason Burns sits down with Noah Alvarez, CEO of Alvy Delivers, to talk about building one of California’s fastest-growing final mile delivery companies. From launching a business with his brother, to navigating early struggles, to becoming a leader on the national CODA board, Noah shares his journey and the mindset that helped him rise quickly in the logistics industry. 👀 Whether you’re an entrepreneur, logistics professional, or just love inspirational business stories, this episode will deliver big takeaways. 👉 Don’t forget to subscribe to stay updated on new episodes every Tuesda...
2025-08-191h 01
Last2First PodcastScaling a Multi-Market Last Mile Business | AL Baptiste on Discipline & GrowthIn this inspiring Last to First Podcast episode, Jason Burns sits down with AL Baptiste, President & CEO of 24/7 Enterprises, LLC and CLDA board member, to talk about his remarkable journey from Haiti to leading a multi-market final mile company.We cover his entrepreneurial story, scaling into multiple states, breaking into healthcare logistics, navigating government contracts, the power of partnerships, and the discipline it takes to build a lasting business. 01:56 – Guest Welcome: Meet AL Baptiste 02:38 – Personal Connections and Family 03:41 – Overview of 24/7 Enterprises 04:33 – Focus on Healthcare Logistics 06:22 – AL Baptiste’s Entrepreneurial Journey 08:49 – Starting 24/7 Courier Services 12:08 – Challenges and Early Marketing Strategies 14:52 – Entering the Healthcare Sec...
2025-08-121h 05
Last2First PodcastBuilding a $10M Courier Company in a Weekend | Chris MacKrell on Last2First🔥 This isn’t your typical logistics interview. Welcome to the Hot Seat edition of the Last2First Podcast, where we combine spicy wings with even spicier insights. Jason Burns sits down with Chris Heffernan, CEO of Dlivrd, to talk business, culture, tech — and try to survive five levels of hot sauce. From humble beginnings as a solo founder delivering Philly cheesesteaks, Chris now leads Delivered, a 172-market operation specializing in large-format catering deliveries with over 12,000 independent drivers across the U.S. and Canada. 01:54 Introduction and Welcome 02:11 Nostalgia and Philly Memories 03:23 Introducing the Hot Seat Episode 04:39 Delivered: The Business Model 06:26 Foundin...
2025-08-051h 08
Last2First PodcastFrom Food Delivery to 12,000 Drivers: Chris Heffernan in the Hot Seat 🌶️🔥 This isn’t your typical logistics interview. Welcome to the Hot Seat edition of the Last2First Podcast, where we combine spicy wings with even spicier insights. Jason Burns sits down with Chris Heffernan, CEO of Dlivrd, to talk business, culture, tech — and try to survive five levels of hot sauce. From humble beginnings as a solo founder delivering Philly cheesesteaks, Chris now leads Delivered, a 172-market operation specializing in large-format catering deliveries with over 12,000 independent drivers across the U.S. and Canada. 01:54 Introduction and Welcome 02:11 Nostalgia and Philly Memories 03:23 Introducing the Hot Seat Episode 04:39 Delivered: The Business Model 06:26 Foundin...
2025-07-2958 min
Last2First PodcastIs Your Business Ready for AI? George Shultz Sounds the AlarmAI is here — and the logistics industry better be ready. In Episode 26 of the Last2First Podcast, Jason Burns sits down with George Shultz, a veteran logistics leader and tech-forward thinker, to talk about the AI and robotics wave that’s reshaping the final mile. From Figure.ai’s bipedal robots sorting packages at BMW’s Spartanburg plant to China mandating AI education in schools, this episode explores the global trends final mile operators can’t afford to ignore. George challenges operators to stop playing defense — and start investing in the future. 01:45 Introduction and Guest Welcome 02:56 Fetch Package: Company Background a...
2025-07-2253 min
Last2First PodcastThe Cost of Getting It Wrong: Openforce on 1099 Compliance & Lawsuits🚨 In-Season Exclusive with Openforce In our first-ever in-season exclusive, we sit down with Wendy Greenland, CEO of Openforce, and Carly Fleisher, VP of Strategic Accounts, for a powerful and eye-opening conversation about risk, compliance, and the future of the independent contractor model in the final mile industry. We cover: ✅How small mistakes — from dispatcher language to payment workflows — can trigger massive audits ✅The truth behind misclassification lawsuits and how they actually start ✅ Openforce’s response to the current legal challenges and what it means for the industry ✅Wendy’s journey as a leader and why she believes Openforce will remain a category l...
2025-07-151h 34
Last2First PodcastFinal Mile is Broken? Larry Zogby on Compliance, Culture & the Real GameEPISODE 25 – LARRY ZOGBY | RDS DELIVERY In this masterclass-level conversation, Jason sits down with Larry Zogby, the legendary CEO of RDS Same Day Delivery, also known as The Magic Man. With 38 years in the final mile game, Larry drops raw wisdom on everything from knowing your numbers to building a culture that lasts. 🔑 In this episode, you'll learn: Why knowing your numbers is the key to saying “no” to bad deals The difference between customer service vs. customer satisfaction How Larry turned inbound leads into $80K/month in revenue Why branding, marketing, and authenticity are your greatest assets How to avoid bur...
2025-07-081h 10
Last2First PodcastHow Mitch Miller Turned a Class Project into a $1M+ Courier Business | Last2First Ep. 24Have you ever written a college paper that turned into a business? Mitch Miller did — and it changed his life. In Episode 24 of the Last2First podcast, host Jason Burns sits down with Mitch, VP of Package Express, to unpack his incredible journey from student entrepreneur to respected logistics leader. 02:00 Introduction and Welcome 02:26 Guest Introduction: Mitch Miller 03:36 Mitch's Role at Package Express 04:51 Journey into the Transportation Industry 06:02 Starting Prime Delivery 07:54 Challenges and Growth 09:49 First Big Account 14:26 Navigating Early Business Hurdles 17:43 Exiting Prime Delivery 23:56 Transition to New Role 28:30 Joining a Stronger Team 29:10 Managing a New Sales Team 30:26 Sales Strategies and Su...
2025-07-0156 min
Last2First PodcastSecrets to Scaling a Courier Business with High Margins | Mike Gualtieri InterviewWe kick off Season 3 with a legend in the final mile industry — Mike Gualtieri, a Hall of Famer, past CLDA President, and the founder of Pro Courier. From starting out in 1980 as a Sky Courier sales rep to building and exiting Connecticut Courier, to launching Pro Courier, Mike has seen the courier industry evolve from paper-heavy overnight runs to mission-critical cold chain and same-day work. 01:58 Introduction and Guest Welcome 02:27 A Memorable Phone Call 04:00 Pro Courier Overview 05:26 Impact of COVID-19 on Business 10:27 Refrigerated Trucking Services 13:55 Mike's Career Journey 20:47 Starting Connecticut Courier 26:05 Selling to US Delivery Systems 27:29 The Early Days and In...
2025-06-2455 min
Last2First PodcastWe Got Receipts: Trade Secret Lawsuit Breakdown with SCI COO Pete FidopiastisIn this Off-Season Exclusive episode of Last2First, we're diving into one of the most talked-about controversies in the final-mile space: the legal battle between two major industry players. Our guest, Pete Fidopiastis, COO at SCI and a former trade secret attorney, brings receipts — literally — and gives us a raw, inside look at what's happening behind the scenes. 🔥 This episode covers: 📍The risks of trade secret litigation 📍The fine line between innovation and imitation 📍Why “falling in love with your own marketing” can backfire 📍Confidential evidence, defamation claims, and real talk on what’s next YouTube: http://www.youtube.com/@Last2FirstPodcast Sp...
2025-06-0354 min
The Logistics of LogisticsThe 5 Failures of Final Mile with Jason BurnsIn "The 5 Failures of Final Mile," Joe Lynch and Jason Burns, Host of Last2First Podcast and Insurance Producer at CUI Agency, discuss the common mistakes that final mile companies make. About Jason Burns Jason Burns is a native of New Orleans and a passionate business leader in the final mile transportation industry. He is a 2006 graduate of Vanderbilt University where he was a SEC Academic Honor Roll student-athlete in football and selected as the recipient of the Head Coach's Dedication Award. After beginning his professional career in the parking industry, Jason returned to his hometown to...
2025-05-2945 min
Last2First PodcastWhy Final Mile in Food Is the Opportunity of the DecadeWhat do EDM, hot dogs, and food-grade supply chains have in common? Rob Stevens. In this episode of Last2First, host Jason Burns sits down with Rob Stevens, Vice President of 3PL at McLane Global, to unpack one of the most compelling journeys in supply chain leadership—from slugging it out in CH Robinson’s freight boiler rooms to leading enterprise-level warehousing and transportation in the food sector. 🎯 For final mile operators, freight leaders, and 3PL founders—this one’s packed with strategy, real talk, and next-gen insight. 👇 Drop your thoughts or questions in the comments! #Last2First #LogisticsLeadership #FreightBrokera...
2025-05-1357 min
Last2First PodcastWhat They Don’t Teach You About Final MileTim Cocchia, COO of Excel Delivery Services, joins Jason Burns for one of the most honest and insightful conversations we've had yet. From inheriting his family’s final mile business, scaling it to $20M, losing it, and rebuilding in tech and operations, Tim’s journey is filled with real lessons for operators at every level. We cover it all—pricing, IC vs. employee models, risk management, automation, warehousing, and how to navigate a family business. If you're serious about building a sustainable final mile company, this is required listening.
👇 Timestamps
02:40 – Intro: Why Tim Cocchia is the real de...
2025-05-0659 min
Last2First PodcastCompliance, Growth, and Gamification: Carly Fliesher’s Playbook for SuccessIn this episode of the Last2First Podcast, host Jason Burns sits down with Carly Fliesher, Senior Manager of Strategic Partnerships at Walmart. Carly shares her incredible journey — from early days at DDI to now managing over a million drivers through the Walmart Spark Driver program! 🚚✨ 3:06 Introduction and Guest Welcome 4:03 Carly Fleischer's Career Journey 5:09 Walmart's Same-Day Delivery Innovations 7:21 DDI's Role in Driver Compliance 13:52 Challenges in Food vs. Parcel Delivery 15:57 Joining Walmart and Future Opportunities 21:08 Partnering with Local Businesses 21:27 Understanding the Middle Mile 21:41 Driver Motivation and Incentives 25:00 Compliance and Legal Considerations 27:29 Future of Delivery: Drones and Automation 31:35 Industry Insights and Associa...
2025-04-2941 min
Last2First PodcastFinal Mile Compliance as a Competitive Edge🚀 Episode 3 of the GigSafe Mini-Series Is Live! In this powerful final installment, Jason Burns sits down with David Pickerell, CEO of GigSafe, to talk about where the puck is going in the final mile—and how GigSafe is becoming the system behind growth for tomorrow’s logistics leaders. 🎯 Topics in this episode: How GigSafe is saving delivery companies 20–30 hours/week in compliance time Why shippers are demanding deeper visibility into driver credentialing How GigSafe enables companies to win new contracts faster The modular onboarding experience tailored to different verticals (from pharma to big & bulky) Why compliance is no longer a burden—but...
2025-04-2527 min
Last2First PodcastBorn out of the Final Mile - Solving Workforce Problems We Experienced🔥 Episode 3 — The Final Chapter in the ADLINC Mini-Series On this episode of the Last2First Podcast, Jason Burns wraps up the powerful 3-part series with ADLINC founder Dave Douglas, diving deep into what really sets their workforce solutions apart in the final mile space. 👉 What we cover in this episode: Why compliance & training are non-negotiable How ADLINC’s centralized team model builds culture and reduces turnover The truth about cost creep and how ADLINC offers rate stability Why happy employees = happy clients How ADLINC protects sensitive data and builds long-term client relationships If you're running a courier or final-mile delivery b...
2025-04-2313 min
Last2First PodcastWhen the Business Is Family — And the Family Is the BusinessWhat happens when the business you helped grow... lets you go? In this raw and revealing episode, Jason sits down with longtime friend, mentor, and former second-generation logistics leader Eric Donaldson. It’s one of the most transparent and personal episodes of the season. Whether you're a founder, family business owner, or final mile operator — don’t miss it. 01:47 Introduction and Special Guest Announcement 01:55 Early Mentorship and Business Lessons 02:33 Reconnecting with Eric Donaldson 05:04 Eric's Background and Family Business 07:43 Transitioning and Growing the Business 09:02 Warehousing and Delivery Innovations 15:39 National Expansion and Networking 17:12 The Value of Partnerships 18:13 Exiting the Business 18:42 The Exit E...
2025-04-2240 min
Last2First PodcastFrom Physician to CEO: How Dr. Amit Gir Built Phox Health From $43 to Nationwide SuccessIn this episode of the 'Last2First' podcast, host Jason welcomes Amit Gir, the co-founder and CEO of PHOX Health. Amit shares his extraordinary journey from being a board-certified internal medicine physician to creating an innovative tech-enabled logistics company. Discover how PHOX Health integrates technology with operations to streamline complicated medical deliveries, ultimately enhancing patient care. Amit also delves into the importance of creating a full tech stack, the challenges of entering the medical logistics market, and the future of healthcare logistics, including the potential integration of drones. Tune in to hear fascinating insights from a unique entrepreneur who...
2025-04-1558 minLast2First PodcastThe Risk No One Talks About in Final Mile 🚨 | CUI Insurance Deep Dive🚨 Welcome to Episode 1 of our exclusive CUI Insurance Mini-Series on the Last2First podcast! If you own or operate a final-mile delivery business, this episode is a must-watch. Host Jason Burns is joined by Tanner Owens, President & CEO of CUI Insurance Agency, to break down why the final mile space is considered one of the riskiest sectors in transportation — and what you can do about it. 💡 Whether you’re navigating contingent auto liability, evaluating Hired & Non-Owned coverage, or just trying to understand why your premiums are skyrocketing, this episode delivers the answers. 🛡️ In this episode, we unpack: Why the final mile spac...
2025-04-0541 min
Last2First PodcastSolving Final Miles Problem || GigSafe DeliversHow to solve the Last mile delivery problem, How to solve the final mile problem, Last mile delivery, Final mile Delivery business Welcome to a special mini-series on the Last2First Podcast! In this sponsored episode, Jason Burns sits down with David Pickerell, Founder & CEO of GigSafe, to explore one of the most pressing challenges in the last-mile industry—driver onboarding, compliance, and payments. From launching Uber in Las Vegas to founding a $580K one-man delivery business, David shares his incredible journey and the inspiration behind GigSafe—a tech solution built to help final mile companies scale faster, safer, and...
2025-04-0227 min
Last2First PodcastThe Tech Every Final Mile Carrier Needs | Dispatch ScienceWelcome to Season 2 of the Last2First podcast, where we dive deep into everything Final Mile — from your first delivery to your last. In this special mini-series on technology, sponsored by Dispatch Science, Jason Burns sits down with Arthur Axelrad, Co-Founder and CEO of Dispatch Science. They unpack Rod's journey into the logistics space, the game-changing ideas behind Dispatch Science, and how their cloud-first, AI-powered dispatch management system is redefining how final-mile carriers operate. 🚛 From reducing wasted miles to automating smart routing with AI, learn how this platform helps you scale, streamline, and stay competitive in an ever-evolving industry. 🔥 Key Topi...
2025-04-0222 min
Last2First PodcastLast Mile Issues: Save up to 67% on LaborWe’re kicking off our first-ever mini-series on the Last to First Podcast—focused on Workforce Development in Final Mile, sponsored by ADLINC! In Episode 1, meet Dave Douglas, owner of Crosstown Couriers and founder of ADLINC—a remote logistics staffing solution born out of real-world challenges. 🎯 In this episode: - How Dave transitioned from corporate America to owning a courier business - Lessons learned modernizing a 35-year-old logistics company - Why he build ADLINC in Jamaica to solve labor & cost challenges - How final mile operators can cut costs by 40–60% without losing quality- - Why outsourcing logistics talent could be your nex...
2025-03-2619 min
Last2First PodcastFinal Mile Business Owners: This Advice Will CHANGE Everything!In the first episode of Season 2 of the Last2First podcast, we dive deep into the Final Mile delivery industry with John Benko, Executive Vice President of ADL Final Mile. John shares his extensive experience and wisdom, from the inception of ADL, born out of strategic discussions and private equity ventures, to the challenges and successes of merging large companies like Capital Express and McCallum Group Enterprises. The conversation explores John's journey from the airline industry to becoming a prominent figure in the final mile sector. Learn about the critical importance of driver relationships, risk management, insurance intricacies, and...
2025-03-181h 23
Last2First PodcastFrom Coke Bottles to Millions: Ronnie Burns on EntrepreneurshipIn the final episode of season one of 'The Last2First' podcast, host Jason Burns sits down with a very special guest—his father, Ronnie Burns. Ronnie, the former Founder and CEO of QCS Logistics and a CLDA Hall of Famer shares his inspiring journey from a young boy with a hustler's mentality to a renowned entrepreneur. They discuss pivotal moments such as cleaning offices with a toothbrush, the founding of QCS Logistics, and critical contracts that set the company on its path to success. The episode also delves into challenges faced, lessons learned, and the emotional aspects of ex...
2025-02-181h 16
Last2First PodcastAutonomous Delivery is Here - Is the Final Mile Ready?In this episode of The Last 2First podcast, host Jason welcomes special guest Meelis Anton, COO of Clevon. Together, they explore the evolution of the logistics industry, from the days of Wells Fargo stagecoaches to the modern advancements in last-mile delivery using autonomous electric vehicles. Meelis discusses Clevon's innovative autonomous delivery solutions, their journey from Europe to the U.S., the case for EV's in final mile and their collaboration with partners like DHL & T-Mobile. He also addresses the potential benefits and challenges for logistics companies considering adopting this cutting-edge technology. Join us for an insightful conversation on how...
2025-02-1158 min
Last2First Podcast"We Build the Box!" – The Secret to Logistics SuccessIn this episode of the Last2First Podcast, host Jason Burns welcomes Charlie Wolf, President of Blaze Express Logistics and Blaze Courier. Once competitors, Jason and Charlie now share mutual respect and friendship as leaders in the supply chain industry. Charlie recounts the origin of his family business, its journey from Barnett Services to Blaze, the evolution of delivery services, and the challenges faced along the way. The conversation covers personal anecdotes, the importance of networking, and lessons learned in maintaining business continuity through health struggles and operational pivots. Tune in for an insightful look at resilience, competition, and...
2025-02-0453 min
Last2First PodcastBreaking $30M Barrier: Randy Roush’s Growth StrategyIn this episode of The Last2First Podcast, we sit down with Randy Roush, a seasoned turnover expert currently leading Pronto Delivery. Randy shares his extensive experience in marketing, operations, and sales, detailing his early career in advertising, his tenure at GTE and Verizon, and numerous turnaround projects. He discusses his passion for logistics and the challenges of transforming a family-owned delivery service in Texas into a leading provider in the final mile space. Randy provides insights into Pronto's footprint, business model, key verticals, and growth strategies, highlighting the importance of technology and exceptional customer service in a highly...
2025-01-2955 min
Last2First PodcastDinosaurs or Birds? How Andrew Brady Evolved in Final Mile DeliveryIn this episode of the Last2First podcast, host Jason Burns interviews Andrew Brady, founder and COO of King Courier. Andrew shares his incredible journey from being a chef to becoming a bike messenger and eventually co-founding a successful courier company. They discuss the intricacies of the final mile industry, reflect on years of experience, and offer valuable lessons for aspiring entrepreneurs. Andrew also reveals the story behind his company's name, his challenges with regulatory issues, and his vision for the future of the delivery industry. Don't miss this insightful episode on resilience, innovation, and the evolving landscape of...
2025-01-211h 15
Last2First PodcastFrom 0 to 250 Amazon drivers then back to square one: Lessons from a Same Day delivery leader.🙌In this episode of the Last2First podcast, we sit down with Sam Wiggins Jr., President of Citi Couriers. Sam shares his fascinating journey from being a professional baseball player to leading a successful delivery service business initially founded by his parents in 1981. He talks about his early involvement in the business, the challenges and opportunities of being a second-generation owner, and the invaluable lessons learned from working with Amazon. Sam also delves into the future of the last mile delivery industry, touching on emerging technologies like self-driving vehicles and drones, and discusses the importance of connections and strategic...
2025-01-141h 04
Last2First PodcastLate Nights, Tough Lessons, Big Wins: Roslyn Ellerbee’s Story of HustleJoin us in this captivating episode of the Last2First podcast, where we sit down with Roslyn Ellerbee, the inspiring founder and CEO of Express Errands and Courier. Hailing from Jacksonville, North Carolina, Roslyn shares her journey of perseverance and passion that led her to establish a successful final mile delivery business based in Atlanta, now operating in 10+ markets. Discover how she transitioned from running errands to building a diverse portfolio in industries like healthcare, automotive, and life sciences. Learn about her experiences as the first African American female on the CLDA board, her transformative leadership during the pandemic...
2025-01-0756 min
Last2First PodcastFrom Corporate to CEO: How Harold Boyett Scaled Blue Streak NationwideIn this riveting episode of 'The Last2First Podcast,' host Jason Burns sits down with Harold Boyette, President and CEO of Blue Streak. Harold shares his incredible journey from his humble beginnings in Brooklyn, shining shoes as a young boy, to becoming a major player in the final mile delivery industry. As a former president of the Florida Messenger Association and current board member of the CLDA, Harold has a wealth of experience and wisdom to share. Listen as he recounts his entrepreneurial journey, starting from his early days at UPS, devising creative solutions that contributed significantly to...
2024-12-241h 04
Last2First PodcastThe $25K Bet That Launched Lorena Camargo’s EmpireIn this episode of the Last2First Podcast, host Jason Burns interviews Lorena Camargo, the president and CEO of Pearl Trans Logistics. They discuss Lorena's inspiring journey from her early childhood in South Central LA to becoming a prominent figure in the logistics industry. As the first Latina board member of the Customized Logistics and Delivery Association (CLDA) and the incoming president, Lorena shares her experiences, challenges, and successes. From navigating difficult family expectations to establishing PearlTrans Logistics, Lorena's story is about determination, perseverance, and the importance of giving back. Tune in to hear about her journey, the evolution...
2024-12-171h 18
Last2First Podcast$1B in 30 Months; The Architect behind the 1st publicly traded Same Day delivery company and his next big thing!Building a Delivery Empire: The John Oren Story In this episode of the Last2First Podcast, host Jason Burns interviews John Oren, the founder and CEO of Tuya Tech and Hotshot Final Mile. John shares his journey from starting Eastway Delivery in 1977 to forming the first publicly traded same-day delivery company, U.S. Delivery Systems. He dives into the trials and triumphs of developing innovative delivery technologies, working with his sons, and surviving industry disruptions like COVID-19. Tune in to hear John discuss his unyielding drive to win, even in the face of challenges, and his insights into the...
2024-12-101h 23
Last2First PodcastFrom Corporate America to 8 Figure GrowthWelcome to the very first episode of the Last2First Podcast! 🎉 We're kicking things off with an extraordinary guest: Eddie Pillow, the visionary founder of Pillow Logistics. In this episode, Eddie takes us behind the scenes of his journey to transform his business. He shares how he moved away from operating in chaos to achieving financial stability and building something truly tangible. Eddie's story is packed with valuable insights on leadership, resilience, and scaling a successful last-mile logistics company.
💡 Don’t miss:
-The turning point that inspired Eddie’s transformation
-His approach to creating f...
2024-12-0359 min