Shows
Speaking to InfluenceAundrea Mitchell - Customer Contact Services: Building Trust Through TransparencyIn this episode of Speaking to Influence, Dr. Laura Sicola interviews Aundrea Mitchell, president of Customer Contact Services. Aundrea shares her experiences of handling a major error, turning a crisis into trust. Hear how she faced the challenge head-on, communicated transparently, and built trust through teamwork and honesty. It’s a testament to the strength of partnership and the importance of owning up to mistakes. 💪✨ In this episode you will learn: Understanding your audience is crucial for effective communication. Tailoring your approach can lead to better results. Mistakes are opportunities for growth and building trust...2024-10-0126 min
Speaking to InfluenceMisty Davis, CMO Circana: The Power of Authentic CommunicationIn this episode, Dr. Laura Sicola interviews Misty Davis, the Chief Marketing Officer of Circana. They discuss the importance of authenticity in communication, the value of understanding different personality types, and the power of going to bat for others. Misty shares her experiences of taking risks, delivering hard news, and finding humor in everyday situations. The conversation highlights the significance of acknowledging and celebrating the achievements of others. In this episode you will learn: Authenticity is key in effective communication. Understanding different personality types can improve communication and collaboration. Taking risks can lead to personal and...2024-09-1730 min
Speaking to InfluenceKate McQuade - VP Marketing at P360: Effective Team Collaboration and DynamicsIn this episode, Dr. Laura Sicola interviews Kate McQuade, the Vice President of Marketing at P360, a life sciences SaaS company. They discuss the importance of collaboration in leadership communication and the benefits of asking for help. Kate shares a missed opportunity where she didn't speak up and the lessons she learned from it. They also talk about taking risks in marketing and the importance of combining digital and physical outreach. In this conversation, Kate McQuade discusses her approach to risk-taking in marketing, the importance of delegation, and the dynamics of team collaboration. In this episode you...2024-09-0331 min
Speaking to InfluenceRichard Blank - CRCC - Building Rapport: Getting to Know Your TeamIn this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of...2024-07-0230 min
Speaking to InfluenceEkaterina (Katie) Curry, Millennial Specialty Insurance: Precision, Timing, and AdvocacyIn this episode, Dr. Laura Sicola interviews Ekaterina (Katie) Curry, the Managing Director of Millennial Specialty Insurance. They discuss various topics related to communication and leadership, including the importance of precision in word choice, the need to be a translator between the C-suite and the team, the power of timing in communication, and the challenge of explaining things to teenage kids. Katie also shares her experience of going to bat for someone on her team and the lessons she learned from it. In this episode you will learn: Precision in word choice is crucial to avoid...2024-06-2528 min
Speaking to InfluenceHow to Clearly State Your Own ValueIn this episode, Dr. Laura Sicola discusses the importance of crafting a clear and compelling elevator pitch. She deconstructs several examples of effective elevator pitches and highlights the key elements that make them powerful. She emphasizes the need for simplicity, relatability, and passion in delivering an elevator pitch. She also invites listeners to join her for an event where they can practice and improve their own elevator pitches. In this episode you will learn: Crafting a clear and compelling elevator pitch is essential for effectively communicating one's value proposition. An elevator pitch...2024-06-1831 min
Speaking to InfluenceJeffrey Orlando, Bristol Myers Squibb: Simplifying Messages - The Rule of ThreeIn this episode, Dr. Laura Sicola interviews Jeff Orlando, the Chief Learning Officer for Bristol Myers Squibb, about leadership communication. They discuss the importance of simplifying complex concepts and using the rule of three to convey messages effectively. Jeff shares a story about missing an opportunity because he held back and waited for more support, instead of moving forward with a smaller group of influential leaders. They also discuss the value of engaging in conversations with senior leaders and asking them what they want to hear. In this episode you will learn: The importance...2024-06-0435 min
Speaking to InfluenceDr. Laura Sicola: What’s Your Executive Communication IQ?In this episode, Dr. Laura Sicola discusses the importance of measuring and improving executive presence and leadership communication. She introduces a simple tool that assesses 10 core communication contexts and competencies that are essential for a leader's brand. The tool measures confidence and effectiveness in areas such as public speaking, storytelling, charisma, reading the room, nonverbal communication, diplomacy, inspiring others, networking, handling impromptu speaking situations, and reflecting the company's brand. Take the assessment and find out how to join a live group call to debrief your scores and receive guidance on developing your communication and influence skills. In...2024-05-2120 min
Speaking to InfluenceJeff Wetzler, Transcend: Curiosity and Reinventing SchoolIn this episode, Dr. Laura Sicola interviews Jeff Wetzler, co-founder and co-CEO of Transcend, a nonprofit organization dedicated to transforming education. They discuss the need for education reform and the challenges of communication in leadership. Wetzler emphasizes the importance of listening and creating a safe space for open communication. He also highlights the power of curiosity and asking questions to learn from others. The conversation concludes with a listener challenge to practice no BS listening. Overall, the episode explores the role of effective communication in driving educational innovation and leadership success. In this episode you will learn:2024-05-0732 min
Speaking to InfluenceMarian Baldini - Kencrest: Leading a 90-Day MiracleIn this episode, Dr. Laura Sicola interviews Marian Baldini, the CEO and president of Kencrest, a human services and early learning provider. Marian shares her experiences and insights on leadership communication, including the importance of enrolling people to their giftedness and the power of silence in conversations. She also discusses the challenges she faced in starting a new company and the importance of speaking up as the lone voice of dissent. Overall, Marian emphasizes the need for leaders to understand and connect with their team members' strengths and interests to create a positive and productive work environment. ...2024-04-1626 min
Speaking to InfluenceEric Watkins - Abstrakt Marketing: Effective CommunicationIn this episode of Speaking To Influence, Dr. Laura Sicola engages in a captivating conversation with Eric Watkins, President at Abstract Marketing Group. They delve into various aspects of effective communication, personal growth, and professional development. Key Points Discussed: Audience-Centric Communication: Effective communication isn't just about conveying information; it's about understanding how your message resonates with the audience. Enneagram Type and Communication Style: Eric discusses the influence of Enneagram type on communication styles, emphasizing the importance of self-awareness in tailoring communication approaches. The Value of Articulating Intentions: Eric highlights the significance of articulating what you're not...2024-04-0230 min
Speaking to InfluenceWhat Podcasting Taught Me about Leadership, Communication and InfluenceIn this 200th episode of "Speaking to Influence", Dr. Laura Sicola reflects on the lessons she has learned from podcasting about leadership, communication, and influence. She also shares insights from a panel of experienced podcasters. The key takeaways include the importance of listening as a leader, building trust through clear and concise communication, and focusing on impact rather than just influence. Dr. Sicola emphasizes the value of authenticity and creating assets to share one's story and vision. She concludes by inviting listeners to download her free resource on building a personal brand. In...2024-03-1921 min
Speaking to InfluenceNgozi Okeh - Driving Business Success through Diversity, Equity, and Inclusion (DEI)In this episode, Dr. Laura Sicola interviews Ngozi Okeh, the global head of DEI at NextRoll, a marketing tech company. They delve into the importance of diversity, equity, and inclusion (DEI) in the workplace and how it can significantly impact business success. In this episode you will learn: The practical application of diversity, equity, and inclusion (DEI) as a daily practice shaping workplace dynamics and opportunities. Strategies for effectively engaging executive leaders in DEI by aligning initiatives with organizational goals and priorities. Overcoming common misconceptions about DEI and fostering a culture of inclusivity and belonging. How...2024-03-0537 min
Speaking to InfluenceDan Bradbury: The Three Commandments for Success: Connect, Understand, and Know Your NumbersLaura welcomes Dan Bradbury to the show where he shares his three commandments for success and enhancing confidence, presence, and influence in Mergers and Acquisitions. In this episode you will learn: Why connecting personally is so important in M&A, as it builds trust and rapport- show how much you care, then how much you know. How understanding the other person’s motives is essential for effective communication and negotiation Why articulating your numbers is necessary to convey the financial aspects of the deal and actually gain buy in. Get to know your own business inside an...2024-02-2733 min
Speaking to InfluenceKatie Bussing of Springfield Clinic: Pulse Check - A Tool for Organizational Strategy, Communication to Stakeholders, and Receiving Feedback from Your TeamKatie Bussing, Chief Human Resources officer of Springfield Clinic, is Laura’s guest this week on Speaking to Influence. Katie shares some tips on how she pulse checks a room when speaking to different groups, especially key stakeholder groups. In this episode you will learn: How Katie is working to change the perception of HR by demonstrating the value of having HR function in a strategic role within the organization. How Katie reads the room to get an understanding of the audience’s needs in order to adjust communication style, and then how she pivots her mess...2024-02-2028 min
Speaking to InfluenceSkip Howard of Spacee: Transparency, Triumph, and Taking RisksLaura welcomes Skip Howard, Founder of Spacee, to this episode of Speaking to Influence. Skip talks about a time when he had a vision that no one, his investors, board of directors, or sales teams believed in, and what happened when he decided to execute it anyway. Tune in to find out what happened! In this episode you will learn: Why Skip uses a holistic approach to selling products, with transparency about the risks rather than focusing solely on the benefits of a product with clients. How Skip overcame imposter syndrome by shifting his focus to...2024-02-1333 min
Speaking to InfluenceGlenn Hofmann of New York Life Insurance: Busting A.I. MythsGlenn Hofmann, Chief Analytics Officer of New York Life Insurance, is our guest on the newest episode of Speaking to Influence where he shares with Laura why we should not be afraid of A.I. and gives tips on how to leverage it for job security. In this episode you will learn: How he has addressed misconceptions about A.I. with his communications team when people believed they would lose their jobs to A.I., and why he believes ‘intelligence’ in its title is actually a misnomer. How he learned the importance of ‘info-tainment’-- providing enough e...2024-02-0629 min
Speaking to InfluenceLuke Billeri of Member’s Choice Credit Union: The Art of Adaptive CommunicationOn this week’s episode of ‘Speaking to Influence,’ Luke Billeri, president and CEO of Member’s Choice Credit Union tells Laura how he used ‘pre-suasion’ to gain key stakeholder buy-in before a critical decision. In this episode you will learn: How Luke learned the importance of adapting communication style based on the audience's competencies by modifying communication to be relevant to the audience How in acknowledging personal strengths and weaknesses, Luke’s team was able to create a solid group dynamic where they supported each other. How Luke asserted himself with his boss about a risk to...2024-01-3031 min
Speaking to InfluenceScott Miller of YESLY Water: Cultivating a ‘We’ CultureScott Miller is the guest on this week’s episode of Speaking to Influence. The Co-Founder and CEO of YESLY Water speaks to Laura about how he handled pushback and set boundaries to move forward. In this episode you will learn: How Scott used individual time with his team members to be vulnerable during a personal diagnosis, which resulted in galvanizing his team to become closer as they ended up opening up new levels of conversation. How Scott used transparency in order to ensure that his company’s intentions were understood. How Scott uses his company’s pill...2024-01-2326 min
Speaking to InfluenceVivian Wesson of The Board of Pensions of the Presbyterian Church: The Power of Small GesturesIn this episode, Dr. Laura Sicola and guest Vivian Wesson explore the importance of curiosity over judgment in inclusive conversations, emphasizing the transformative power of small gestures and acts of kindness in creating an inclusive society and highlighting the positive impact of smiles. In this episode you will learn: The surprising relevance of improv skills in leadership The importance of replacing judgment with curiosity The impact of silence on DEI efforts The power of greeting and acknowledging others 24 Hour Challenge: Stop apologizing! Distinguish when situations require a ‘pardon me’ rather than a true ‘I’m so...2024-01-1633 min
Speaking to InfluenceJohann Wrede of Emburse: The Power of ExperienceJoining Laura on this week’s episode of ‘Speaking to Influence’ is Johann Wrede, Chief Experience Officer at Emburse. Johann shares how he manages group dynamics among key stakeholders to keep them from hijacking meetings with their own agendas so that his plan stays intact. In this episode you will learn: What a great customer experience is really about. What exactly a Chief Experience Officer does, and why more C-Suites should think about adding one to take collaboration of departments to integration. How Johann was able to bridge the divide between his expertise on the technical side a...2024-01-0829 min
Speaking to InfluenceDr. Laura Sicola: The Big RevealHappy New Year! Dr. Laura Sicola is back with Part II: The Big Reveal. In this episode, she unveils her rebranding journey, discussing the issues and challenges her Vocal Impact brand had, and introduces the audience to her new brand: LauraSicola.com. In this episode you will learn: How and why your brand should accurately reflect the value you provide and resonate with your target audience Why words and language play a crucial role in communicating your brand’s message How you can use feedback and the words of others to describe your work and gain a...2024-01-0216 min
Speaking to InfluenceSneak Peek - What's Even Better than VIP?Dr. Laura Sicola: Sneak Peek- What’s Even Better than VIP? This week, join Dr. Laura Sicola for Part I of a two part series where she talks about defining and claiming your brand…or more specifically, HER brand! Join us for a sneak peek in the episode of an exciting development. In this episode you will learn: The beginnings of Vocal Impact Productions and the lessons Laura learned along the way about branding The challenges she originally faced in finding a niche How Sheryl Sandberg’s book, Lean In, impacted the evoluti...2023-12-2621 min
Speaking to InfluenceLaura Liotta of Sam Brown Healthcare and Communications Agency: Unveiling Truths in Healthcare PR: Celebrity Myths, Client Collaboration, and Patient VoicesLaura is joined this week by Laura Liotta, President of Sam Brown Healthcare and Communications Agency, where they discuss misconceptions of healthcare PR and the importance of authenticity in communication with clients, patients, and the team. In this episode you will learn: About misconceptions surrounding PR and celebrities using medical options in the healthcare industry. The importance of collaborative agency-client relationships and how the client's influence sets the tone for the company. Laura’s experiences in the 90s working in the pharmaceutical industry during the HIV/AIDS epidemic and how it inspired her of the importance of...2023-10-1031 min
Speaking to InfluenceKelley Morse, SVP-HR Bullhorn: Giving Your Team More ControlThis week Kelley Morse shares the communication strategies that allow her to connect with leaders and employees, helping them put the puzzles pieces together. Listen in as Laura and Kelley discuss how to give constructive feedback, understanding how the audience wants to be involved in presentations, and why your team should be trusted to learn from their mistakes. Here are a few things you’ll learn during this episode: How to make your employees feel like they’ve been heard The importance of learning to delegate The difference between commanding and demanding respect Why there...2023-01-0334 min
Speaking to InfluenceInfluence Challenge 2022On today’s episode we’re ending the year on a high note and bringing forward the best 24-Hour Influence Challenges of the year. Join Laura as she curates the most important lessons taught by our guests and encourages you to take one final challenge as you head into the new year! Here are a few things you’ll learn during this episode: The importance of increasing your conscious awareness How to be a better leader through deepening your personal connection Why personal and professional development is critical for long-term growth You can...2022-12-2728 min
Speaking to InfluenceMelinda Emerson, Small Biz Lady: Meaningful Networking and Conveying ConfidenceThis week Melinda Emerson shares how to communicate effectively as a small business owner. Listen in as Laura and Melinda discuss strategies for managing others, making the most of networking events, and how to handle your inner critic. Melinda also reveals key characteristics every entrepreneur needs to create a sustainable business. Here are a few things you’ll learn during this conversation: How to adjust your communication style for different employees Qualities to look for in potential business relationships The most expensive fears that are costing you business deals How to delegate through communication The...2022-12-2035 min
Speaking to InfluencePeter Joniec of the Jonus Group: Managing Expectations and Trusting Your TeamThis week Peter Joniec explores the steps he’s taken to help build a successful company and the communication strategies critical for sustaining a positive workplace culture. Listen in as Laura and Peter discuss handling hot-button topics with stakeholders like the recession and inflation, how Peter’s team navigated the work-from-home transition during Covid, and how to integrate new people into the culture and community of an organization. Here are a few things you’ll learn during this conversation: Why speed is critical for organizations to recruit top talent How the Jonus Group communicates while w...2022-12-1329 min
Speaking to InfluenceMarc Brownstein, President & CEO of the Brownstein Group: Repeatable Messaging and Brand LongevityThe most challenging aspect of client communication is conveying your value and what makes you different in the marketplace. This week Marc Brownstein discusses how his agency helps businesses establish brand longevity and make them unstoppable. Listen in as Laura and Marc explore the contagious nature of being passionate about your work, why people are scared of selling, and how Marc’s agency is navigating collaboration in a hybrid world. Marc also shares how he helps his team learn from mistakes through accountability, overcommunication, and empowering them to be an expert at what they do. Her...2022-12-0536 min
Speaking to InfluenceDave Rowan - CEO, BLOCS: Curating Stories and Fostering Donor RelationshipsDonors create transformations in the lives of individuals they may never meet, making the process of tracking and curating stories critical for maintaining donor relationships in the non-profit world. This week Laura speaks with Dave Rowan who explores how he communicates the transformative powers of donors in a way that showcases change and conveys the emotional value of stakeholder investments. Here are a few things you’ll learn during this conversation: How BLOCS created a beacon of hope for the community Why data is critical to the transformative storytelling process How to make stories reso...2022-11-2235 min
Speaking to InfluenceSamantha Sayward - Senior Walk Director, the Alzheimer's Association: Networking & Communicating HopeAllocating corporate funds to causes can be critical for many nonprofit organizations. This week Samantha Sayward explains how an organization’s investment in nonprofit research can impact the financial future of any organization. Listen in as Laura and Samantha discuss how to share the impact of participating in a solution, being accountable for your actions as a leader, and how the Alzheimer’s Association navigates the complex relationships between stakeholders Here are a few things you’ll learn during this conversation: The difference between transformational and transactional relationships How to listen to and receive critica...2022-11-0837 min
Speaking to InfluenceCharles Stiles - President, Mystery Shopper Services: Independent Contractors & Maintaining a Positive InfluenceNavigating the needs of a team of independent contractors requires clarity and simplicity. This week Charles Stiles shares how he works with a large pool of independent talent, managing expectations and aligning their goals to the individual businesses they serve. Listen in as Laura and Charles discuss how Mystery Shoppers help businesses stay customer focused, how Charles manages individual and organizational goals, and why positive conversations are the cornerstone to long-term success Here are a few things you’ll learn during this conversation: The importance of helping customers understand the costs of services How to...2022-10-3137 min
Speaking to InfluenceCommunication Case Study: What We Can Learn From DebatesWhen politicians take the stage, there’s more at stake than votes. This week Laura breaks down the influential aspects of a political debate and what we can learn as speakers and leaders from candidates and their arguments. Listen in as Laura shares how she evaluates individual speakers, what to look for in a strong debate candidate, and how she will be analyzing the debate between PA political candidates John Fetterman and Mehmet Oz. Here are a few things you’ll learn during this conversation: How phrasing, body language, and speech impact personal impressions What...2022-10-2526 min
Speaking to InfluenceInfotainment & Executive PresenceWhat makes a lasting impression on an audience? This week Laura reveals the truth behind “infotainment” and how to engage and influence your audience in a memorable way. Listen in as she explores how infotainment raises your game, how to help people focus on what you have to say, and why people WANT to listen to what you have to say. Here are a few things you’ll learn during this conversation: The difference between a captive and captivated audience What personality can add to your presentation The right kind of surprises to make your pr...2022-10-0432 min
Speaking to InfluenceNathan Peirson - CPO at Paycor: Creating and Managing an Engaged Virtual CultureWhen you have conversations with your team, are you looking to understand information or control the situation? According to HR expert Nathan Peirson, intention and authenticity are critical for engaging individuals and having meaningful conversations. This week Laura and Nathan discuss how leaders can put greater intentions behind their conversations and focus on engagement in order to drive performance and outcomes. Here are a few things you’ll learn during this conversation: How to help virtual employees get excited about the organization The impact of engaging team members vs. commanding and controlling them How to...2022-09-2733 min
Speaking to InfluenceBrenda Allen - President of Lincoln University: Showing Up and Advocating in Higher EducationYour input matters beyond your expertise. Lincoln University President Brenda Allen transitioned from a professor to an administrative role and quickly learned the importance of showing up to the executive table when invited. This week Laura and Brenda discuss the importance of higher education for critical thinking, problem-solving, and career preparedness. Brenda also explores how to navigate the complicated relationships between young adults and their parents, communicating progress with donors, and teaching students how to advocate for themselves. Here are a few things you’ll learn during this conversation: How higher education prepares job see...2022-09-1936 min
Speaking to InfluenceKris Burkhardt - CISO Accenture: Complex Topics and MicromanagementUnderstanding cyber security technology can be difficult outside of the tech industry, but according to Kris Burkhardt, “healthy paranoia” can be a good thing. This week Kris and Laura discuss the complexities of communicating to businesses about the importance of cyber security, as well as how he empowers his team to make mistakes and solve problems together. Here are a few things you’ll learn during this conversation: How to encourage questions when presenting to an audience How to use body language to gauge understanding of complex topics Why it’s important to let your team...2022-08-3034 min
Speaking to InfluenceDana Reyngoudt - Vice President of Partner Marketing for NBC Universal: Micro Cultures and Leadership HabitsCreating an impact in a large organization begins with your immediate team. This week Dana Reyngoudt shares how she engages and motivates her small team while working toward organizational goals. Listen in as Laura and Dana discuss understanding the needs of your team, creating a unified front to face challenges, and identifying the signs of an engaged leader. Here are a few things you’ll learn during this conversation: The best tools for engagement and feedback The definition of conversion franchises and why they work Why creating a growth plan motivates your team How to...2022-08-2330 min
Speaking to InfluenceDr. Vincent Racaniello, Host - Microbe TV, Inc.: Levity and EdutainmentHow do you captivate an audience without overwhelming them with data? This week Dr. Vincent Racaniello shares how his passion for teaching and virology led him to transition out of the lab and into educating the world through podcasting. Listen in as Laura and Vincent discuss how to share your expertise in a way that captivates while adding humor, levity, and increasing the audience’s ability to comprehend complex subject matter. Here are a few things you’ll learn during this conversation: The importance of levity to deal with complex subjects How to speak to yo...2022-08-0939 min
Speaking to InfluenceVirgil Sheppard, President of Hope Partnership for Education: Audience Perception and Succinct CommunicationRallying a community behind a cause requires clear, concise communication strategies. This week Virgil Sheppard discusses how his organization is identifying the needs of the individuals they serve by gathering insights and developing leadership strategies that support and build trust. Listen in as Laura and Virgil explore the early warning indicators of educational needs, understanding the metrics behind identifying risk, and how Virgil’s team looks beyond poverty and communicates the strengths of a community that has an average annual income of $11,000. Here are a few things you’ll learn during this conversation: How pover...2022-08-0236 min
Speaking to InfluenceJoellen Meckley, Executive Director of the American College of Financial Services Center for Special Needs: Consumer Education and EmpowermentEducation is the greatest tool we can provide when nurturing relationships. This week Joellen Meckley shares how the American College of Financial Services Center for Special Needs is educating consumers and financial service providers on the options available for individuals with disabilities. Listen in as Laura and Joellen discuss what the organization considers when creating consumer content, identifying underserved populations, and the importance of mentorship. Here are a few things you’ll learn during this conversation: How to identify and communicate with underserved populations Why well-informed consumers make better decisions How to deal with impo...2022-07-1934 min
Speaking to InfluenceKeisha Jordan, Executive Director - Children's Scholarship Fund of Philadelphia: Sideways Management and InclusivityHow do you educate and inspire a community when the solution doesn’t produce immediate results? This week Keisha Jordan shares how she keeps her team, her community, and her stakeholders passionate about children’s education while providing funds and opportunities for future success. Listen in as Laura and Keisha discuss the complexities of raising long-term funds for children’s education and what it takes to establish trust and build a team of passionate people over time. Here are a few things you’ll learn during this conversation: How to build credibility with a new group...2022-07-0541 min
Speaking to InfluenceNick Ryan, CISO - Baker Tilly: Qualitative ROI and “Marketecture”Have you ever stared at a math problem and didn’t know where to begin? This week Nick Ryan shares how he takes the complicated subject matter of information security and distills it into relevant stories, data, and metrics that help his organization make sound business decisions. Listen in as Laura and Nick discuss the challenges of speaking to over 7500 employees in an approachable way, the importance of qualitative ROI and how it influences business decisions, and why crafting a presentation is the key to successful communication. Here are a few things you’ll learn durin...2022-06-1441 min
Speaking to InfluenceStephen Forzato - Director, Center for Addiction & Recovery Education at St. Joseph's University: Authenticity and Aligning Belief Systems How do you separate personal belief and scientific fact when crafting your message? This week Stephen Forzato shares how his experience as an undercover officer impacted his ability to navigate the delicate terrain of personal belief, addiction, and community support. Listen in as Laura and Stephen discuss the difference between educating someone experiencing addiction and the families providing support, as well as how Stephen used communication techniques to save his life while working undercover. Here are a few things you’ll learn during this conversation: How to educate your audience while considering beliefs and att...2022-06-0734 min
Speaking to InfluenceKathy Govier – CMO, Geppi Family Enterprises: Stakeholder Needs and Communication HabitsNavigating large gaps in the needs of stakeholders is critical for any marketing strategy. This week Kathy Govier shares how she assesses and identifies the key desires of different audiences in order to create messaging that addresses needs and accomplishes goals. Listen in as Laura and Kathy discuss understanding your own thought process as a leader, the difference between new and hardcore collectors, and the importance of recognizing expertise within niche categories. Here are a few things you’ll learn during this conversation: How Kathy differs her messaging between hardcore and new collectors Why she...2022-05-3136 min
Speaking to InfluenceJoey Fay – CEO, Quatrefoil Consulting: Prioritization and LikabilityImportant conversations are rooted in trust. This week Joey Fay shares how his company has implemented the core value of “likability” to create productive business relationships in both the private and public sectors. Listen in as Laura and Joey discuss the importance of language, writing skills, and staying steadfast in your core values. Here are a few things you’ll learn during this conversation: How to build rapport in government relationships The challenge of likability in today’s market How being a veteran-owned business impacts success Joey’s leadership philosophy How to shift your message to...2022-05-1729 min
Speaking to InfluenceCindy Lewis - CFO of Coho Partners, Ltd: Accountability and the Three C’s of InfluenceThe financial space doesn’t seem like a natural place for vulnerability, but today’s guest shares that honesty and openness while communicating with her team is the key to successful relationships and strong workplace culture. On this episode, Laura and Cindy explore the nuances of data-driven storytelling and how Cindy navigates the varying levels of financial understanding of the team members and stakeholders she engages with throughout her career. Here are a few things you’ll learn during this conversation: What it means to be a long-invested communicator The negative impact of uptalk How to...2022-05-1036 min
Speaking to InfluenceTrevor Garner - CFO of IdeaCrew: Building Trust and Courageous ConversationsToday healthcare technology expert Trevor Garner shares the process of creating clarity and trust by communicating with both sides of a service-based tool. On this episode, Laura and Trevor discuss how his company works with politicians, government employees, and community members to make healthcare websites easy to understand and efficient to use. Trevor shares how his ability to stay vulnerable and open during conversation builds trust on multiple levels and opens the door to deeper, more productive communication. Here are a few things you’ll learn during this conversation: How non-verbal mannerisms impact conversation Two...2022-05-0333 min
Speaking to InfluenceHow to Beat Zoom FatigueIf you’ve ever attended a zoom meeting and counted the minutes until it was over, wondering why you needed to be there in the first place, this episode is for you. This week Laura breaks down the three main causes of Zoom Fatigue and simple strategies you can use to keep your audience focused and engaged, getting your message across in an efficient way. Here are a few things you’ll learn during this conversation: The definition of zoom fatigue Why in-person conversations feel more energetic than virtual meetings The importance of movement durin...2022-04-2626 min
Speaking to InfluenceSheriff Errol Toulon, Jr. - Suffolk County NY: Transparency and JusticeProtecting a community begins by building trust. On today’s episode Sheriff Errol Toulon, Jr. shares his journey to building trust and resources within the Suffolk County community. Listen in as Laura and the sheriff discuss Suffolk County’s current efforts to provide resources to previously incarcerated individuals, how Sheriff Toulon is connecting with the community youth, and how the internet has helped the justice department build trust and share information with more people. Here are a few things you’ll learn during this conversation: The four key topics that are concerning today’s youth How...2022-04-1234 min
Speaking to InfluenceLance Bachmann, Founder of 1SEO: Business Relationships and Correlating GrowthA business without a foundation of healthy relationships has no room for growth. Today Lance Bachmann shares how he built five businesses on the principles of communication and relationship development. Listen in as Laura and Lance discuss focusing on improvement during business conversations, how to evaluate your own leadership communication skills and fill in the gaps, and what it was like overcoming childhood challenges in the foster care system to see long-term success. Here are a few things you’ll learn during this conversation: Why companies are more focused on culture than ever before Sta...2022-03-2938 min
Speaking to InfluenceMilena Lanz, Maternal Child & Health Consortium: Conversations for Long-Term Client RelationshipsCreating an impact requires a coordinated effort with many levels of communication and trust. Milena Lanz understands this challenge and reveals what her organization has learned about the communication systems necessary to support mothers, families, and the professionals that serve them. During this conversation Laura and Milena discuss how Milena’s organization is making an impact in the Toronto community, how her team navigates cultural and language challenges, and how she is working to improve the training process for establishing long-term relationships with clients. Here are a few things you’ll learn during this conversation: H...2022-03-2132 min
Speaking to InfluenceJoseph Person, CFO Wolf Industries: Speaking and Complex DatasetsCreating a consistent message over time begins with understanding the data. Today Joe Person shares how his company has established trust for over 180 years by focusing on finding and communicating the story behind the data. Laura and Joe discuss making your message relatable, finding the opportunity within tough audiences, and why it’s critical to understand the drivers and business. Here are a few things you’ll learn during this conversation: How Joe’s military experience helped him become a better speaker How to make data relatable to your specific audience Why making individual connect...2022-03-1433 min
Speaking to InfluenceDave Raymond: The Power of Fun (and the original Phillie Phanatic) - Influence & Non-Verbal CommunicationHow do you convey a message without speaking a word? Today Dave Raymond reveals the lessons of communication and sustainability he learned through his career as a performer and creator of “The Phillie Phanatic.” Laura and Dave explore how Dave learned to embody his character, create a unique experience for Phillie fans, and use that experience to launch a successful career by overcoming imposter syndrome and take credit where it was due. Here are a few things you’ll learn during this conversation: How to maximize the physicality of your communication The Power of Fun and...2022-03-0835 min
Speaking to InfluenceDr. Joseph Garbely - Chief Medical Officer, Caron Treatment Centers: Resilience and Empathic CommunicationDeveloping resilience is critical in an ever-changing world. Today Dr. Joseph Garbely shares how his understanding of resilience in the medical field influences the way he speaks and interacts with others. During this episode, Laura and Dr. Garbely explore how his company is building a legacy of service, how he addresses front-line fatigue when communicating with medical workers, and why empathic communication is the key to building long-term relationships that withstand change. Here are a few things you’ll learn during this conversation: How emotional fatigue impacts communication How the organization is using technology to...2022-02-2229 min
Speaking to InfluenceHow to Give the Perfect GiftGifts are a personal statement of appreciation that you give to loved ones and business associates alike. On today’s episode, Laura dives into how gifts communicate appreciation and the common mistakes professionals make when trying to give gifts in the workplace. Listen in as Laura explores how the Five Love Languages impact the way we give and receive gifts, as well the golden rule of gift-giving. Here are a few things you’ll learn during this conversation: Different ways to show appreciation beyond gift-giving How the five love languages can help you g...2022-02-1537 min
Speaking to InfluenceLiz Dow, CEO - LEADERSHIP Philadelphia: Storytelling and Organizational CultureUnderstanding your audience’s needs begins with making connections between their current experiences and your unique skills. This week Liz Dow shares how her organization has listened to the needs of high performers and created an offer to help them navigate challenges and provide leadership support. Liz and Laura explore how Liz has adjusted her messaging in response to COVID burnout, focused on the question of “what’s in it for you?” and how her ability to foster deep conversation has made her a better advocate and leader within her organization and her community. Liz also shares how she i...2022-02-0837 min
Speaking to InfluencePhyllis Song: Communicating Effectively with Virtual AssistantsConveying your vision of a project or goal to your team can be difficult, especially when miles (and maybe time zones) apart. This week Phyllis Song shares how she coaches clients to make the most of the Virtual Assistants on their teams and simple strategies you can use to communicate your wants and needs effectively to the people who support you. Laura and Phyllis discuss why hiring a Virtual Assistant is not a one-size-fits-all experience, and some common roles a virtual team member can help you fill. Phyllis also shares the common communication mistakes that occur when...2022-02-0136 min
Speaking to InfluenceHow to Explain your Business in One SentenceYou have seven seconds to captivate someone during an introduction, how are you going to spend them? In this episode, Laura dives into the complexities of the elevator pitch and how you can maximize your impact by breaking it down into three simple parts. Listen in as Laura shares how Donald Miller of StoryBrand helped her find a new way to share her pitch and how his advice can help you too. Laura explores why having the right “bait” is critical for making an impression, how she got “out of the weeds” when it came to sharing what she...2022-01-2525 min
Speaking to InfluenceJoseph Chott – SVP, Brown Brothers Harriman: Generational and Financial Communication StrategiesTwo topics are sure to make a room uncomfortable – politics and money. This week Laura explores who and why we trust people with vulnerable topics with private banking expert Joseph Chott. Joe’s experience developing relationships with powerful people has given him incredible experiences in having difficult conversations about financials, customizing investment plans to align with personal beliefs, and communicating expertise and advice from one generation to the next. During this conversation, Joe shares why he’s focusing on improving his follow-up, encouraging simplicity in financial conversations, and why every difficult conversation deserves a phone call. 2022-01-1838 min
Speaking to InfluenceDavid Reale - CEO Phoenix Tube Co. Inc.: Leadership and The Family BusinessHave you ever grasped the metal rod overhead on a subway or bus and wondered about the people who made them? This week Laura is sitting down with the CEO behind steel products at Phoenix Tube Company Inc., David Reale. David is sharing his story of growing up in the steel production industry, learning everything about manufacturing techniques to leadership skills from his father before stepping in and running the family-owned company as a second-generation leader. During this conversation, David reveals how watching his father lead paved the way for his leadership successes and how he stays...2022-01-1138 min
Speaking to InfluenceSam Katz – Founder, History Making Productions: Captivating Audiences & Interactive CommunicationIn today’s episode Sam Katz shares how he collaborates with creatives and community members to create legacy-worthy films that captivate audiences and tell stories of entire communities. Listen in as Laura and Sam discuss the communication strategies needed to work with creatives, bringing great ideas to life. They also explore the balancing between informing and entertaining, working harder to captivate an audience, and how to align verbal, vocal, and visual content for effective communication. Sam Katz is the founder of History Making Productions. Sam is a team builder, a great recruiter of creative talent, and a pr...2022-01-0434 min
Speaking to InfluenceCrystal Ashby – Executive Vice-President and Chief People Officer, Independence Health Group: Leadership and Creating OpportunitiesOn today’s episode Crystal Ashby shares how her role as Chief People Officer is focused on providing opportunities for her team as well as empowering them to find their own ways to shine. Listen in as Laura and Crystal discuss forecasting and reimagining a hybrid workforce, providing equal opportunities to remote and in-person team members, and how great leaders teach their direct reports to advocate for themselves and solve problems before stepping in. Crystal Ashby is the Executive Vice-President and Chief People Officer of Independence Health Group. Crystal helps to attract and develop talent while advancing th...2021-12-2142 min
Speaking to InfluenceJosh Elledge, CEO - Up My Influence: Gratitude and ImpactToday Josh Elledge shares the power of creating connections through media to boost your influence and strengthen communication with your ideal audience. Listen in as Laura and Josh discuss how you know you’re making an impact, the importance of communicating gratitude to those around you, and how to make the most of your limited time in front of mass audiences. Josh Elledge is the CEO and Founder of Up My Influence. Josh helps business-to-business service providers go from six-figure to seven-figure revenues by filling their schedules with their dream clients using zero paid ads. ...2021-12-1435 min
Speaking to InfluenceMichael Fomkin, Co-Founder VIP IGNITE LIVE: Influence and Navigating Difficult ConversationsOn today’s episode Michael Fomkin shares how he navigates conversations with entertainers and influencers in the age of social media. Listen in as Laura and Michael discuss the importance of the elevator pitch, building confidence speaking from the stage, learning to speak off the cuff, and how to give criticism in an impactful way. Michael Fomkin is an American entrepreneur, digital marketing expert, philanthropist and Broadway Investor. He is best known as the co-founder of VIP IGNITE LIVE and co-author of Finding Fame: The Insider’s Guide to the Entertainment Industry. He is currently the CEO and...2021-12-0736 min
Speaking to InfluenceLiz Scott, Co-Executive Director - Alex's Lemonade Stand: Inspiration and Creating a MovementToday Liz Scott shares the emotional and mental strategies behind creating a movement and focusing on inspirational and clear communication. Listen in as Laura and Lis discuss the origin of Alex’s Lemonade Stand, how Liz navigates the line between inspirational and scientific communication, and the importance of self-care when leading and inspiring others over time. Liz Scott is the Co-Executive Director of Alex’s Lemonade Stand Foundation, but she is most proud of her title of "Mom" to three sons, Patrick, Eddie, and Joey, and daughter Alex. ALSF emerged from the front yard lemonade stan...2021-11-3034 min
Speaking to InfluenceLuciana Bonifacio - Chief Development Officer, Save the Children: Opportunity and Difficult Subject MatterOn today’s episode Luciana Bonifacio shares how to find passion and joy in work that often involves difficult cultural and emotional topics. Listen in as Laura and Luciana discuss the power of not speaking first, why you should focus on understanding your strengths first to lead others, and the difference between understanding data and understanding perspective. Luciana also shares how focusing on the weight of the language her organization uses to discuss their work impacts the success rate of projects and new opportunities. Luciana Bonifacio is Vice President and Chief Development Officer at Save the Children. In...2021-11-2336 min
Speaking to InfluenceCarlos Herrera-Malatesta, CEO Apex Energies: Company Culture and CommunicationToday Carlos Herrera-Malatesta shares how he focuses on motivating and communicating with his team to get more done. Listen in as Laura and Carlos discuss the importance of communicating company culture with new hires, finding the right roles for the right people, and how human connection influences the overall energy of the company. Carlos also reveals how he communicates with key stakeholders during times of transition and why it’s important to embrace your background in order to communicate authentically and effectively. Carlos Herrera Malatesta is the CEO of Apex Energies, philanthropist, father, loving husband and adventurer. Ha...2021-11-1631 min
Speaking to InfluenceDaina Trout – Chief Mission Officer, Health-Ade Kombucha: Active Listening and CollaborationOn today’s episode Daina Trout shares how her experience as a CEO helped her develop trust and influence within her organization when assuming a new role as Chief Mission Officer. Listen in as Laura and Daina explore the importance of focusing on brand and employee communication when sharing the mission of your organization, how to thrive where no one has paved the way, and knowing what to listen for when building trust with your team. Daina Trout co-founded Health-Ade Kombucha in 2012 alongside her husband, Justin Trout, and best friend, Vanessa Dew, in Los Angeles. Trout, who ha...2021-11-0934 min
Speaking to InfluenceLesley Pyle - Founder, HireMyMom.com: Empathy and MarketingToday Lesley Pyle discusses the importance of empathy and identifying the needs of your ideal clients in order to successfully market and communicate with them. Listen in as Laura and Lesley explore how communication changes when you have something in common, recognizing when prospective clients are not a good match, and dealing with conflict in an empathetic way. Lesley Pyle is the Founder of HireMyMom.com, a service connecting Small Businesses with Virtual Professionals across the country. She began her work-at-home career in 1996 as a freelancer and soon after saw an opportunity to help professional women find...2021-11-0131 min
Speaking to InfluenceSonia Dubey Dewan, Founder - Indian School for Image Management: Visual Communication & TransformationOn today’s episode Sonia Dubey Dewan shares how image consultants are creating a better understanding of visual communication and how you can customize your image to convey the most authentic version of yourself and your skills. Listen in as Laura and Sonia discuss the needs of online training today, managing assertiveness throughout cultural expectations, initiating your own personal transformation, and being your own trainer. Sonia Dubey Dewan, AICI CIP, is the Founder of Indian School of Image Management, India first and only AICI CEU Provider institute. She is the first AICI CIP - Certified Image Professional in...2021-10-2628 min
Speaking to InfluenceChristopher Mominey – President, WCU Foundation: Interpersonal Communication and StorytellingToday Christopher Mominey shares the importance of interpersonal communication for fundraising efforts and ongoing team communication. Listen in as Laura and Christopher discuss the impact of tone of virtual communication, how Christopher is managing communication issues with his virtual team, and why storytelling is the crux of relationship building when influencing decisions. Christopher Mominey is the current CEO of West Chester University Foundation in suburban Philadelphia, PA. In that capacity he is responsible for the entire fundraising operation of the University as well as management, leasing and operations of 60% of the housing on campus. Mr. Mominey spent 25 ye...2021-10-1931 min
Speaking to InfluenceEllen Weber Exec Dir., Robin Hood Ventures: Entrepreneurship & Angel InvestmentOn this episode Ellen Weber shares the common mistakes entrepreneurs make when communicating with potential investors and how you can engage and connect while asking for the funding you need. Listen in as Laura and Ellen explore the basics of building rapport, the difference between angel investors and private equity, and the three things that every investor looks for in an entrepreneur when making an investment. Ellen Weber is the Executive Director of Robin Hood Ventures, a leading angel group helping to fuel startup growth in the Philadelphia region. She also serves as the Executive Director of...2021-10-1230 min
Speaking to InfluenceAllison Titman, Alice Paul Institute: Impact & Virtual CommunicationThis week Allison Titman shares how the Alice Paul Institute faced the pandemic with an attitude of innovation, focusing on how to reach further and create a greater impact on the world. Listen in as Laura and Allison discuss how online program allows the institute to create new programming, reach new people, and tell stories that haven’t been told. Allison also shares how she works to find patience as a communicator, address a habit of talking fast, and the importance of transparency when speaking to organization members internally and externally. Allison Titman is the Executive Director of...2021-10-0537 min
Speaking to InfluencePatricia Wellenbach, Please Touch Museum: Persistence and Leadership SkillsTeaching children to be persistent begin with retraining adult behaviors. Patricia Wellenbach shares how the Please Touch Museum is giving children space to try and fail while teaching parents patience and perseverance. Listen in as Laura and Patricia discuss connecting with children and adults through learning, leading by getting out of your team’s way, and understanding the interests of your audience. Patricia also discusses how to take messages and reframe them for deeper understanding, as well as the key traits she looks for in new leadership. Patricia D. Wellenbach is President and CEO of Please Touch Mu...2021-09-2839 min
Speaking to InfluenceFrancesca Zampaglione: Visual Communication & Personal StyleVisual communication can be tricky when navigating between virtual and in-person conversations. Professional stylist Francesca Zampaglione shares the common mistakes that professionals make when communicating virtually and how personal style can make you more money. Listen in as Laura and Francesca explore finding the best color for your skin tone and style, common wardrobe mistakes you might be making, and why lighting is essential for successful virtual conversations. Francesca Zampaglione is a CPA-turned-Stylist who passionately believes that how you present yourself is critically important—both in person and virtually. Having confidence in your appearance serves to improve ho...2021-09-2137 min
Speaking to InfluenceCommunication Lessons from Sept 11September 11, 2001 changed the lives of millions. Twenty years later we can see the rippling impact that day has had on our relationships, the way we do business, and the way we communicate. During this episode Laura shares how 9/11 has impacted generation connection and why it’s important to continue learning from the past in order to address today’s communication issues. To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of infl...2021-09-1416 min
Speaking to InfluenceHow Selfie Videos Improve Your Communication StrategyVideo is a necessary part of any communication strategy. Using your phone to record video is an easy way to obtain high quality content with minimal equipment. On this episode Laura breaks down the reasons why selfie videos are the best way for you to connect authentically and consistently with your audience. She will share the common limiting beliefs that are keeping you hidden behind the camera and the best equipment and mindset strategy to put yourself in the spotlight. To learn more about Dr. Laura Sicola and how mastering influence can impact your success g...2021-09-0730 min
Speaking to InfluenceRalph Galati, JDog Foundation: Veteran Resources & CommunicationRalph Galati shares how his organization’s passion for helping Veterans continues to inspire communities to connect and support individuals transitioning into civilian life. Listen in as Laura and Ralph discuss the importance of written and verbal communication skills in leaders, understanding the unique language of military personnel, and how to communicate via a chain of command. Ralph also reveals the issues surrounding Veteran employment and how you can help Veterans in your own community. Ralph Galati was the Founder and former Director of the Office of Veterans Services at St. Joseph’s University - his alma mate...2021-08-3135 min
Speaking to InfluenceAngela Liddle, PA Family Support Alliance: Understanding and Palatable MessagingAngela Liddle shares how cautious communication strengthens relationships and creates community hope over time. Listen in as Laura and Angela discuss how the PAFSA is working to communicate with family and community members to bring awareness and light into conversation concerning abused children. During this conversation Angela shares what it means to “focus on small soundbites” when communicating in public speaking situations, and how to “verbally thread the needle” for difficult conversations. A York County native, Angela has spent more than 30 years working in arena of child abuse prevention. She led Pennsylvania’s first licensed nursery, The Lehman Cent...2021-08-2438 min
Speaking to InfluenceChristine Jacobs, The Adoption Center: Communicating Organizational NeedsWhen the stakes are high, how do you communicate your needs in a concise way that builds trust? Christine Jacobs joins Laura to discuss the profound impact of educating and advocating for adoption. Listen in as Laura and Christine explore the common myths of adoption eligibility, how Christine builds relationships to advocate for children, and why there are no unwanted children, just unfound families. Christine also shares what she looks for in a non-profit leader and how effective communication starts by articulating organizational needs to the right people at the right time. Christine Jacobs has...2021-08-1734 min
Speaking to InfluenceHow to Be an Awesome Podcast GuestWhat’s the difference between public speaking and being a podcast guest? The key to successful guesting is in the preparation. In this episode Laura breaks down the key equipment, research, and preparation tips you need to know to represent yourself and your organization in a clear and engaging way. Laura also gives insights into the interview process from the host perspective and how to go from standard guest to fan favorite. To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/qui...2021-08-1017 min
Speaking to InfluenceBruce Sham, SVP, Mass Mutual of Greater Philadelphia: Sensitive Information and Virtual CommunicationBruce Sham shares how staying focused on solutions has helped navigate delicate conversation and forge strong relationships around wealth management. Listen in as Laura and Bruce discuss how to connect to clients through stories, identifying the varied needs of each person you speak with, why a quality microphone is critical for virtual communication, and how to initiate hard conversations with sensitive information. Bruce H. Sham, CLF, has dedicated his financial services practice of over 40 years to working with families with children with special needs. His mission is to help families navigate through the difficult process of accessing...2021-08-0329 min
Speaking to InfluenceSean Kelly, CEO Caroo: Adaptability and Team CommunicationSean Kelly discusses the importance of connecting with and serving your team as they adjust to the next phase of working post-pandemic. Listen in as Laura and Sean discuss being adaptable when communicating with leaders and team members of your organization, creating new ways for teams to connect virtually, the importance of being vulnerable with your team, and how Sean finds joy in the process of creating new and innovative things within his organization. Sean Kelly is a three-time INC. 500 listed entrepreneur and the CEO of Caroo, an enterprise company care service that is transforming the way...2021-07-2733 min
Speaking to InfluenceElaine Cheong, Sr. Vice President, Bank of America: Code Switching and RespectElaine Cheong discusses how her organization is creating a platform Asian voices to be heard and how she is focused on building connections throughout her community. Listen in as Laura and Elaine discuss dealing with culture differences and how cultures show respect, the delicacies of communicating authentically in multiple languages, and how we can support diverse teams to develop the ability to articulate and be assertive. Elaine Cheong is a Senior Vice President with Bank of America responsible for client management and developing successful client strategies in driving growth of its U.S and international commercial banking...2021-07-2036 min
Speaking to InfluenceHow to Overcome Imposter SyndromeAre you experiencing fear and overwhelm when it comes to asking for a promotion or communicating with your team? You could be experiencing imposter syndrome. During this episode Laura shares how a trip to Costa Rica helped her understand the feelings that come up when experiencing a promotion or success and the key symptoms of imposter syndrome that you may be missing. To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s o...2021-07-1332 min
Speaking to InfluenceCatherine Cahill, President & CEO, The Mann Center for the Performing Arts: Adaptability and Comfort ZonesCatherine Cahill shares how her organization is navigating live events in a post pandemic world. Listen in as Laura and Catherine discuss how the performing arts industry is staying adaptable, understanding the mindset of your audience, and why Catherine loves influencing and communicating with her community. They also discuss the importance of listening when outside of your comfort zone. Catherine M. Cahill joined the Mann Center in June of 2008. Ms. Cahill graduated from Temple University for undergrad and Drexel University for graduate school. Her previous positions include General Manager of New York Philharmonic at the Lincoln Center...2021-06-2938 min
Speaking to InfluenceShani Boone, CFO, Amazon: Creative Problem-Solving & Messages that ResonateHow are you communicating your solutions with your team? On today’s episode Shani Boone shares how she focuses on the way she frames her message based on what resonates with her audience. Listen in as Laura and Shani discuss creative problem solving, telling a story with the numbers, and earning your audience’s trust. They also explore ways to keep your virtual communication clear and staying engaged with the person on the other side of the screen. Shani Boone is the divisional CFO of human resources for worldwide operations at Amazon. She has over 15 years of corp...2021-06-2236 min
Speaking to InfluenceVikrant Shaurya, CEO of BestSellingBook.com: Book Publishing & Difficult ConversationsAre you looking for a new way to share your message with the world? On today’s episode Vikrant Shaurya shares how book publishing helps you clarify, package, and distribute the message your audience needs to hear. Listen in as Laura and Vikrant discuss how he makes the book writing process simple through systems, the downside to making decisions without clarity, and how to find the right support to accomplish your goals, even through difficult conversations. Vikrant Shaurya is the Founder & CEO of BestsellingBook.com. Vikrant helps CEOs, Founders, Owners, Speakers, Coaches, Entrepreneurs on how to sky-rocket th...2021-06-1532 min
Speaking to InfluenceMichael E. Gerber, Author of "E-Myth": Small Business & Leadership CommunicationCommunication starts with yourself. On today’s episode Michael E. Gerber explains the difference between working for yourself and building a business around what you do. Laura and Michael discuss the common mistakes most small businesses make when it comes to communicating their offers to the world and how Michael’s Eightfold Path helps you go from a company of one to one thousand. They also discuss how to shift from communicating about your business to communicating like a leader. Michael E. Gerber is the author of the NY Times mega-bestseller, for two consecutive decades, "The E-Myth Revi...2021-06-0834 min
Speaking to InfluenceRon Carucci, Co-Founder Navalent: Transformation & Workplace DignityToday Ron Carucci shares the key factors of establishing an effective leadership dynamic in your organization. Listen in as Ron and Laura discuss the importance of dignity in the workplace, blind spots in leadership, and why feeling safe to ask questions is pivotal for a trusting workplace culture. Ron Carucci is co-founder and managing partner at Navalent, working with CEOs and executives pursuing transformational change for their organizations, leaders, and industries. You can connect with Ron in the following ways: Linkedin: https://www.linkedin.com/in/roncarucci/ Twitter: @RonCarucci2021-06-0132 min
Speaking to InfluenceHow to Master Your Elevator PitchOn today’s episode Laura breaks down the key components of a captivating elevator pitch and how you can maximize your influence while networking. Laura shares what to avoid when crafting your pitch, how to help people understand your value, and the benefits of focusing on simplicity first. Download Laura’s list of recommended equipment to optimize your personal and professional brand on video here: https://www.speakingtoinfluence.com/equipment To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quicks...2021-05-0422 min
Speaking to InfluenceJesse Doubek, CEO Influencersoft: Innovation & Lead GenerationToday Jesse Doubek shares his journey of learning through failure and how his ability to observe and create systems has inspired digital entrepreneurs today. Listen in as Laura and Jesse discuss how he was able to scale his services by establishing himself as an expert, the value of having quick access to all data points when focusing on lead generation, and how his organization has focused on team culture during the pandemic by becoming more intentional with the time they spend together. Jesse Doubek is one of the most successful online marketers of our time. As Co-Founder...2021-04-2736 min
Speaking to InfluenceDr. Ivan Misner, Founder, BNI: Networking & Referral GenerationOn today’s episode Dr. Ivan Misner discusses what it takes to make great contacts while networking and how they can serve you in business. Listen in as Laura and Dr. Misner discuss putting safety first during the pandemic, building business through referral, and the importance of being a leader that shares your vision with your team. Dr. Ivan Misner is the Founder & Chief Visionary Officer of BNI, the world’s largest business networking organization. Founded in 1985 the organization now has over 9,800 chapters throughout every populated continent of the world. Last year alone, BNI generated almost 12.3 million refe...2021-04-2037 min
Speaking to InfluenceErik Huberman, CEO, Hawke Media: Internal Communication & GrowthToday’s episode features a discussion with Erik Huberman and how his focus on individual and group communication has impacted his personal leadership growth and the success of the company. Listen in as Laura and Erik discuss how he pushes his executive team out of their comfort zone, why you should focus on the positive when speaking to the group, and the difference between asking questions and providing information. Erik Huberman is the founder and CEO of Hawke Media, your outsourced CMO and marketing team in Santa Monica, California. You can connect with Eri...2021-04-1332 min
Speaking to InfluenceKaren Shakoske, SVP Communications, Janney Montgomery Scott: Team Assessment & RecognitionOn today’s episode Karen Shakoske explains how she focuses on communication and recognition to keep her team energized and productive during the pandemic. Laura and Karen also explore how Karen identifies the best way to reward her team, how they use DiSC assessments to identify strengths, and the essential interpersonal skills you need to lead a team effectively. Karen Shakoske leads Marketing and Corporate Communications at Janney. In this role, she is responsible for the delivery of the firm’s brand strategy, digital strategy, marketing communications for sales and business development support, corporate communications, and community and...2021-04-0627 min
Speaking to InfluenceMark Nikolich, CEO Braskem America: Comfort Zones & Engaging Your AudienceMark Nikolich joins Laura to discuss how his organization prioritizes communication with team members and why he continues to focus on “reading in the room” in new, virtual ways. Listen in as Mark shares how public speaking helped him become a successful CEO and how he looks for indicators that his audience is understanding his message when speaking virtually. Laura and Mark also explore the importance of knowing your audience and pushing yourself to engage in new and different ways Mark Nikolich is CEO of Braskem America, Inc. In his role, he is responsible for leading the Nort...2021-03-2235 min
How This WorksDr. Laura SicolaThis week, Skipper chats with Laura Sicola, a leadership communication and influence expert, speaker, author of "Speaking to Influence: Mastering Your Leadership Voice" (bookshop link (https://bookshop.org/a/9976/9781948787307)), a coach, and host of the podcast, "Speaking to Influence: Communication Secrets of the C-Suite" (https://speakingtoinfluence.com/podcast/). But this conversation isn't just for managers or people in the C-suite, it's for anyone who wants to hear yes a bit more in their lives. As Laura says, this subject matter is every bit as "relevant with your coworkers, boss, employee, colleague, client, vendor, or otherwise, as it is with people...2021-03-1658 min
Speaking to InfluenceLarry DeMarco, Attorney, Owner of DeMarco and DeMarco PC: Conflict Resolution and VulnerabilityIn this episode, Laura looks at why so many people are afraid to engage in difficult conversations, whether small issues at home or at work, or big issues in society like racism and unconscious bias, even when they truly want to be part of the solution. Listen in as Laura and her husband, attorney Larry DeMarco, share a special conflict-resolution process they created to use in their relationship and in business that you can put into practice today in any context in order to avoid being “conflict-clumsy” and develop the skills to handling sensitive discussions with leadership mastery. La...2020-06-2333 min
Speaking to InfluenceHow Leaders Transform Inspiration into InfluenceOn this introductory episode of Speaking to Influence, leadership and influence coach Dr. Laura Sicola reveals the secret to making people want to hear what you have to say. Listen in as she shares the difference between a boss and a leader, how to identify where you need support in order to succeed, and why great communication skills are at the core of leadership. To learn more about Dr. Laura Sicola and how mastering influence can impact your success got to https://www.speakingtoinfluence.com and download the quickstart guide for mastering the three C’s of in...2020-05-2814 min