Shows
Greater Than10 Jennifer Brandel on Engagement as a Business Model, the Importance of Process Over Product, and Alternatives to the Unicorn Model of BusinessJennifer Brandel is Co-founder of Hearken, a people powered process and technology that enables organizations to better engage and collaborate with their stakeholders, as well as the Co-Founder of Zebras Unite, a network creating a more ethical, inclusive and collaborative ecosystem for mission-based startups. For her work in journalism and entrepreneurship, Jen won the prize for “Best Bootstrap Company” at SXSW and won the News Media Alliance Accelerator Prize. She received the Media Changemaker Prize by the Center for Collaborative Journalism, was named one of 30 World-Changing Women in Conscious Business, is a Columbia Sulzberger Fellow, an RSA Fellow, AND a me...2021-04-2338 minGreater Than09 Dave Inder Comar on Corporate Culture and Law as a Creative ForceDave Inder Comar is an attorney and Founder of law practices Comar Mollé and Just Atonement. He has an amazing ability to humanize law, approaching it with creativity and empathy to make policy something people can use that helps them navigate the changes organizations face today. He’s a bold leader, having led a case against George W Bush Administration for illegal acts of aggression in the Iraq War, getting so far as the 9th circuit where it was acquitted due to the immunity provided to high ranking officials by federal law. In this episode we talk about law in bu...2021-01-1443 minGreater Than08 Emily Schildt on creating an innovative business model based in an understanding of the customerEmily Schildt is the founder of Pop Up Grocer, a traveling pop up grocery store that lies at the intersection of exhibit, retail store and grocer. She's also a brand communications and marketing consultant, and previously was the director of digital engagement at Chobani in its early days. Recognized as an innovator in the retail space, AdWeek named Pop Up Grocer "Best Pop-Up" in its first annual retail awards . In this episode we talk about:
How her experience as a brand communications and marketing consultant informed her strategy for Pop Up Grocer, and why she forewent market research...2020-12-0340 minGreater Than07 Satsuko VanAntwerp on Designing Human-Centered, Equitable AISatsuko VanAntwerp is a design researcher and service designer working on creating human-centered AI. Having previously founded a social sector design consultancy for government agencies, you'll hear how she brings her experience in business and the social sector to make more just and equitable AI. In this conversation we talk about:
why she sees large scale AI as an opportunity to shift until recently invisible power structures
data and its implications for businesses and customers
how a cross functional AI product team balances desirability, feasibiliy and viability
what happens when you optimize from a biz/tech lens and...2020-10-0639 minGreater Than06 Sarah Judd Welch on people-driven innovationSarah Judd Welch is CEO of Sharehold, a people-driven innovation agency, and started one of the first community agencies when the concept of community in tech was just getting started. Sarah and Lauren talk about:
The need for creating a new set of competencies and capabilities and value systems that allow businesses to serve their customers better.
How your customers goals can serve as really effective metrics
Why Net Promoter Score (NPS) is limited in measuring the success of community
Why systems design is so important for serving your community and customers.
Why research and other methods of...2020-08-1945 minGreater Than05 Nate Nichols on authenticity and elevating more diverse perspectivesNate Nichols is Founder of the Palette Group, a Brooklyn-based creative production haus. In this conversation that tears down the silos of the personal vs professional journeys, Nate and Lauren talk about:
Business as a platform to explore one's identity and to self-express
Finding the balance between being authentic and unfiltered but also having it resonate with clients and audiences
How branding is a direct filter and lens for you to do the work you want to do in the world
How the agency business model directly impacts the diversity of perspectives in advertising
Data is driving the f...2020-08-0539 minGreater Than04 Lisa Gralnek on brand-based, values-led strategy and growthLisa Gralnek is Founder and CEO of LVG & Co, a values-driven growth strategy firm. In this conversation Lisa explores brand-based, values-led strategy considerations for businesses seeking growth.
Why getting back to your values and your customers' values is the most important thing, especially in times of change and uncertainty, and how values-led brands are better positioned to stay relevant in times of change,
The difference between business decisions and values-led brand decisions
The emphasis on growth over the past 10-20 years and the impact that prioritizing growth has on how you do business, and how it has led...2020-08-0544 minGreater Than03 Ara Katz on a systems approach to business and experienceAra Katz is CEO and Founder of Seed Health, Co-Founder of Luca Technologies and serial entrepreneur recognized by a number of lists and publications. Ara and I talk about transitioning from tech to the health and biotech industries, and how she has merged the thinking of both to build an incredible product and experience. In this conversation we discuss:
How company distribution is critical in making decisions that align with your values from the get go, the difference between board votership and input, and how a diverse eclectic group of investors helped to balance Seed's direction and vision
...2020-08-0545 minGreater Than02 Zach Nies on company culture and the purpose of businessZach Nies is Managing Director of the TechStars Sustainability Accelerator in partnership with the Nature Conservancy. He's a serial entrepreneur who was part of the first companies to take a BCorp designated company to public offering and is passionate about how the business, human and technology elements interplay. In this rich conversation, we talk about:
Why leaders need to see personal growth as a critical part of their company’s success
Why lean methodology is not just about efficiency, but about company culture
The difference between a global max and a local max, and why the best entrepreneurs ar...2020-08-0552 minGreater Than01 Marshall Sitten on why services are an important glue that holds society togetherMarshall Sitten is Senior Vice President, Impact & Insights, Citi Community Investing & Development at Citi; Professor of Service Design at the School of Visual Arts; Co-Founder of the Service Design Network NYC chapter.
In our conversation, Marshall and Lauren talk about Service Design as a methodology and the impacts of its application in his projects at Citi Bank. Some highlights include:
Marshall's journey in establishing a service design practice at Citi Bank's community development and financial inclusion, and the start of the City of New York's Service Design Studio
How service design increased adoption of a free...2020-08-0558 min