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Building a Business: Grit & Grace
Mapping Your Customer Journey
In this solo episode of Building a Business: Grit & Grace, Anna Angelova breaks down one of the most important, yet often ignored, foundations of every successful business: your customer journey. Drawing from her work with founders inside Launch360 and the Visionary Founders Club, Anna explains that when people don’t know what to do next, they do nothing. And that’s why mapping your customer journey is essential from day one. In this episode, you’ll learn: The three core stages every business must define: Marketing, Sales, and Delivery Why a confused mind doesn’t buy an...
2025-11-20
28 min
Building a Business: Grit & Grace
Laughing Your Way to Business Success with Cathy Nesbitt
In this uplifting episode of Building a Business: Grit & Grace, host Anna Angelova sits down with Cathy Nesbitt, a serial entrepreneur, laughter yoga teacher, and the founder of Cathy’s Club, Cathy’s Crawly Composters, and Cathy’s Sprouters. Three ventures that prove purpose, joy, and sustainability can all grow together. Cathy’s journey began with worms and waste, literally. What started as a mission to reduce landfill waste turned into a lifelong calling to help people heal the planet and themselves. Today, she leads with laughter, running free weekly sessions that help people everywhere relieve stress, boost en...
2025-11-18
47 min
Building a Business: Grit & Grace
12 Self-Care Habits for Entrepreneurs
In this episode of Building a Business: Grit & Grace, Anna Angelova and Jores Minasvand dive into one of the most overlooked topics in entrepreneurship: self-care as a business strategy. As coaches and business owners themselves, Anna and Jores know firsthand that your business will never outgrow you. That’s why this conversation is all about how to protect your most valuable asset: you. From starting your day with intention to building habits that strengthen your mind, body, and spirit, they share 12 powerful practices that help entrepreneurs refuel, stay grounded, and lead with clarity. You’ll lear...
2025-11-13
44 min
Building a Business: Grit & Grace
Transforming the Wedding Industry with Daniel Krikorian
In this episode of Building a Business: Grit & Grace, host Anna Angelova talks with Daniel Krikorian, founder of B.Remembered Studio, a platform transforming how wedding vendors manage, scale, and serve their clients. Daniel shares how one unexpected photography gig during the pandemic sparked a business that grew from a handful of weddings to over 1,200 events a year. And how that journey revealed the need for something bigger: a solution to simplify the entire wedding industry. From managing a 146-person team to building technology that bridges creativity and operations, Daniel’s story is a masterclass in...
2025-11-11
37 min
Building a Business: Grit & Grace
From Pixels to Pints and The Dual Life of Don Elliott
In this episode of Building a Business: Grit & Grace, host Anna Angelova sits down with Don Elliott, a creative entrepreneur whose journey bridges two very different worlds: digital marketing and craft beer. Don is the owner of Gravitate, a leading digital marketing and web design agency that’s been helping brands grow since the dawn of the internet, and Pour Choices, a community-centered pub in Vancouver, Washington. With nearly 30 years in the creative industry, he shares the real lessons from starting, selling, and buying back businesses and why, sometimes, the best way to grow is to step ba...
2025-11-04
48 min
Building a Business: Grit & Grace
Balancing Career, Family, and a Side Business with Mandy Wong
In this episode of Building a Business: Grit & Grace, host Anna Angelova sits down with Mandy Wong, a mom of two, corporate leader, and certified coach who’s building her coaching practice while thriving in her full-time leadership role as a Director at a Canadian corporation. Mandy shares how she balanced ambition and family over the past eight years. From pausing her coaching dreams after certification, to intentionally returning when the timing felt right. She opens up about overcoming guilt, redefining success, and building a sustainable business one intentional step at a time. You’ll hear...
2025-10-21
51 min
More Than Just Task Management
Merging Paths & More Than Just Task Management
This episode is a special one. A crossover between More Than Just Task Management and Building a Business: Grit & Grace. After months of hosting two separate shows, Anna Angelova and Jores Minasvand sit down together to share an exciting update: the two podcasts are merging! In this heartfelt and energizing conversation, Anna and Jores reflect on: How Building a Business: Grit & Grace began as a passion project to spotlight everyday entrepreneurs doing extraordinary things. Why they’re consolidating their efforts to bring even more value and focus to one podcast. What’s next, including the...
2025-10-18
28 min
Building a Business: Grit & Grace
Merging Paths & The Future of Building a Business
This episode is a special one. A crossover between More Than Just Task Management and Building a Business: Grit & Grace. After months of hosting two separate shows, Anna Angelova and Jores Minasvand sit down together to share an exciting update: the two podcasts are merging! In this heartfelt and energizing conversation, Anna and Jores reflect on: How Building a Business: Grit & Grace began as a passion project to spotlight everyday entrepreneurs doing extraordinary things. Why they’re consolidating their efforts to bring even more value and focus to one podcast. What’s next, including the...
2025-10-18
28 min
More Than Just Task Management
Why Taking Time Off Makes You a Better Business Owner
In the hustle culture of entrepreneurship, taking time off can feel like falling behind, but the opposite is true. Rest is one of the most powerful tools for creativity, clarity, and long-term growth. In this episode, Anna Angelova and Jores Minasvand discuss the importance of taking time off as a business owner, not just week-long vacations, but small daily breaks that protect your energy, prevent burnout, and actually make you more productive. You’ll learn: Why constant work leads to cognitive fatigue and poor decision-making How short breaks can save hours of...
2025-10-09
27 min
Building a Business: Grit & Grace
The Sweet Side of Business with Brian & Sally Krichbaum
In this episode of Building a Business: Grit & Grace, Anna Angelova talks with Brian and Sally Krichbaum, owners of Gilbert Chocolates, one of Michigan’s oldest and most beloved chocolate makers, now celebrating 125 years in business. Brian and Sally share their inspiring journey from corporate careers and community work to taking over a century-old brand and tripling its size. They discuss the challenges of buying an existing business, navigating the first difficult year, balancing innovation with tradition, and learning how to lead together as a husband-and-wife team. From rebuilding a historic company to introducing new pr...
2025-10-08
41 min
More Than Just Task Management
Behind the Scenes and Why We’re Moving to Weekly Episodes
If you’ve noticed things have been a little quieter on the podcast lately, you’re not wrong. In this behind-the-scenes episode, Anna Angelova and Jores Minasvand open up about why they’ve shifted from daily episodes to a new weekly format and what that means for you as a listener. You’ll hear: Why juggling client work, partnerships, and a daily podcast wasn’t sustainable The lessons we learned from experimenting with a daily publishing schedule How our new partnership is shaping the future of the podcast and community What you...
2025-10-02
17 min
Building a Business: Grit & Grace
Building Business on Integrity with Daniel McPherson
In this episode of Building a Business: Grit & Grace, Anna Angelova sits down with Daniel McPherson, founder of Leketa Group. What started as a simple tax decision grew into a multi-division company spanning heavy equipment parts, digital marketing, and sales enhancement. All built on relationships, reputation, and a deep commitment to helping others. Dan shares how his unconventional journey included failed attempts, unexpected opportunities, and a relentless focus on people over profit. From teaching his son financial literacy through the business, to expanding without even having a website, to building a culture where integrity comes first. His...
2025-10-01
58 min
More Than Just Task Management
Landing Page vs. Website: Which Do You Actually Need?
If you’re just starting your business, you’ve probably wondered: do I really need a full website, or can I get by with a landing page? And what’s the actual difference? In this episode, Anna Angelova and Jores Minasvand break down the purpose of each, when to use them, and why it’s not an either/or decision. They explain how websites help you build your brand and authority, while landing pages are designed for one thing: conversions. You’ll learn: The key differences between a landing page and a full website
2025-09-24
17 min
Building a Business: Grit & Grace
Money, Mindset, and Moving Forward with Maxime Girard
In this episode of Building a Business: Grit & Grace, Anna Angelova speaks with Maxime Girard, founder of Dextra Advisory and fellow Rotman MBA graduate. Max shares his journey from corporate finance to building a thriving fractional CFO and advisory practice that now supports businesses with everything from operational finance to capital strategy. He opens up about the challenges of losing a business partner early on, navigating uncertain economic times, and the mental toll that comes with entrepreneurship. Max also shares how building a team transformed both his business and his life, and why grit, adaptability, and a...
2025-09-23
34 min
More Than Just Task Management
How to Ensure Accountability Without Micromanaging
Accountability is one of the cornerstones of a thriving business, but too many leaders confuse it with micromanagement. True accountability isn’t about monitoring hours or checking every task. It’s about clarity, results, and trust. In this episode, Anna Angelova and Jores Minasvand share how to build accountability into your business processes from day one, without falling into the trap of micromanaging . You’ll learn: Why accountability starts with hiring the right people The role of clear onboarding and defined expectations in creating ownership Why results, not time in a c...
2025-09-23
17 min
More Than Just Task Management
Leadership Habits You Should Build Now for Long-Term Success
Your business will never outgrow you. The habits you build today as a founder shape not just your personal growth, but the future of your company. In this episode, Anna Angelova and Jores Minasvand share the essential leadership habits every entrepreneur should start practicing now, whether you’re just starting out or already scaling. From self-care to focus and accountability, these simple but powerful practices will set you up for long-term success. You’ll learn: Why daily habits for your mind, body, and soul are the foundation of business success How a 90...
2025-09-22
17 min
More Than Just Task Management
Signs You’ve Outgrown Your Current Software
No software is built to last forever. The tool that served you well when you started might now be slowing you down, costing you more, or creating extra work. In this episode, Anna Angelova and Jores Minasvand break down the signs that your business has outgrown its current software and what to do about it. From workarounds to rising costs, they explain how to recognize when it’s time to move on and upgrade. You’ll learn: Why spending more time fixing than using software is a red flag How costs and...
2025-09-19
12 min
More Than Just Task Management
How to Handle Refunds, Disputes, and Difficult Clients Professionally
Refund requests, disputes, and difficult clients aren’t “if” problems. They’re “when” problems. As your business grows, you’re guaranteed to face them. The question is: how do you deal with these situations in a way that protects your business and your sanity? In this episode, Anna Angelova and Jores Minasvand share how to prepare for and navigate refunds, disputes, and tough clients without losing time, energy, or reputation. You’ll learn: Why clear contracts and agreements are your first line of defense How to walk clients through refund and dispute policies...
2025-09-18
19 min
More Than Just Task Management
How to Retain High Performers When You Can’t Offer Big Raises
As a small business owner, you may not always have the resources to compete with corporate salaries, but that doesn’t mean you can’t keep your best people. In this episode, Anna Angelova and Jores Minasvand share how to retain top talent even when money isn’t your main lever. From meaningful work to growth opportunities, they explain what truly motivates high performers and how to build a culture that keeps them engaged. You’ll learn: Why money is often fifth on the list of what A-players value most How to chall...
2025-09-17
17 min
Building a Business: Grit & Grace
Taking the Leap with Sandrine Makaron
In this episode of Building a Business: Grit & Grace, Anna Angelova speaks with Sandrine Makaron, an award-winning insurance advisor and leader at Yorkville Young Financial Solutions. Sandrine opens up about her journey from an international student to building her own book of business in Canada and the grit it takes to step away from corporate security into entrepreneurship. She shares candidly about the risks, self-doubt, and even breakdowns that come with carving your own path, along with the habits and mindset that helped her keep going. From redefining success to breaking misconceptions about the insurance industry, Sandrine’s...
2025-09-16
29 min
More Than Just Task Management
Do You Really Need a CRM in Year One of Your Business?
CRMs (Customer Relationship Management systems) can feel like a must-have, but do you actually need one in your first year of business? In this episode, Anna Angelova and Jores Minasvand explore whether new business owners should invest in a CRM right away or keep things simple with spreadsheets until the time is right. They share the pros and cons, common pitfalls, and why the answer depends on your stage of growth and goals. You’ll learn: Why most small businesses don’t use a CRM and still survive When a spreadsheet is e...
2025-09-16
18 min
More Than Just Task Management
How to Spot and Address Quiet Quitting
“Quiet quitting” isn’t new, but it’s one of the biggest threats to team performance. It happens when employees check out mentally and emotionally but still occupy a seat, often dragging down everyone around them. In this episode, Anna Angelova and Jores Minasvand explain how to identify disengaged team members, understand the root causes, and put the right systems in place to prevent quiet quitting from spreading. You’ll learn: The difference between disengagement and full-blown quiet quitting The early warning signs like lack of enthusiasm, minimal effort, and withdrawal from team...
2025-09-15
18 min
More Than Just Task Management
Should You Hire Family or Friends in Your Business?
In the early stages of business, it can be tempting to bring in family or friends to help, especially when resources are tight. But is it a smart move? In this episode, Anna Angelova and Jores Minasvand unpack the risks, challenges, and rare exceptions when it comes to hiring people you’re personally close to. From blurred boundaries to long-term resentment, they explain why this decision can often do more harm than good. You’ll learn: The difference between asking for support vs. formally hiring family or friends Why qualifications, attitude, and...
2025-09-12
17 min
More Than Just Task Management
Reducing Risk When Your Business Relies on One Key Platform
What would happen if the one platform your business depends on (whether it’s for sales, delivery, or customer data) suddenly went down? For many small and mid-sized businesses, that scenario isn’t hypothetical. In this episode, Anna Angelova and Jores Minasvand share how to reduce risk and build resilience when your business relies heavily on a single platform. From disaster recovery planning to cybersecurity, they walk through practical ways to protect your operations and keep revenue flowing. You’ll learn: Why every business needs a contingency plan for location, people, and technology
2025-09-11
30 min
More Than Just Task Management
Simple Calendar Hacks for Solopreneurs
When you’re running your business solo, your calendar can either be your best friend or your biggest enemy. The key is learning how to structure it so you can actually focus, get into the zone, and get real work done. In this episode, Anna Angelova and Jores Minasvand share simple but powerful calendar hacks to help solopreneurs stay productive without burning out. You’ll learn: Why batching tasks creates focus and reduces overwhelm How to block 90-minute “deep work” sessions that actually move the needle Why mornings (or your per...
2025-09-10
12 min
More Than Just Task Management
What to Do When a Key Employee Wants to Leave
Few things strike fear in a business owner’s heart like a key employee saying, “I’m leaving”, or worse, threatening to. The way you handle it can make or break your culture, your team’s morale, and even your bottom line. In this episode, Anna Angelova and Jores Minasvand share how to approach this difficult situation with clarity and leadership. From spotting early warning signs to creating a culture where no one person is indispensable, they walk through strategies to protect your business and your team. You’ll learn: Why you should never be sur...
2025-09-09
18 min
Building a Business: Grit & Grace
Finding Strength Through Art with Amna Nawab
In this episode of Building a Business: Grit & Grace, Anna Angelova sits down with Amna Nawab, a textile designer turned entrepreneur who built her business in one of the most uncertain times - the early days of the pandemic. Amna shares her journey from working in the textile industry in Pakistan and Dubai to starting over as a single mother in Canada, creating a business that blends fiber art, fashion, and storytelling. She opens up about the challenges of production, the importance of staying present, and how self-care became the foundation for both her life and business.
2025-09-09
42 min
More Than Just Task Management
Tracking Leads and Sales Without Complex Software
When you’re just starting your business, it’s easy to think you need fancy software to manage sales and leads. The truth? You don’t. In this episode, Anna Angelova and Jores Minasvand share simple, practical ways to track your leads and sales without overcomplicating things or overspending on tools you don’t really need. You’ll learn: Why Stripe, PayPal, and other payment processors already give you key sales data How a simple Excel spreadsheet can be more powerful than you think What to keep in mind for data p...
2025-09-08
13 min
More Than Just Task Management
How to Raise Your Prices Without Losing Customers
Raising prices can feel risky, but sometimes it’s the smartest move you can make for your business. The key is knowing when and how to do it so you protect your margins without alienating your customers. In this episode, Anna Angelova and Jores Minasvand break down practical strategies for raising your prices with confidence. From reading economic signals to leveraging demand and adding value, they explain how to approach price increases without fear. You’ll learn: The difference between raising prices in B2B vs. B2C settings Why inflation, risi...
2025-09-05
15 min
More Than Just Task Management
How to Stop Trying to Do Everything Yourself
As a business owner, it’s tempting to hold on to everything. After all, your business is your baby. But trying to do it all yourself only leads to burnout and bottlenecks. In this episode, Anna Angelova and Jores Minasvand share a simple framework to finally let go of the tasks that don’t belong on your plate, so you can focus on the work that truly moves your business forward. You’ll learn: The 4 categories every task falls into: keep, delegate, automate, or delete Why 80% of what you’re doing right no...
2025-09-04
14 min
Building a Business: Grit & Grace
Welcome to Building a Business: Grit & Grace
In this debut episode, host Anna Angelova shares the story behind Building a Business: Grit & Grace. Why it was created, who it’s for, and what you can expect each week. This podcast isn’t about billion-dollar unicorns. It’s about real small- and mid-sized business owners from around the world, from coffee shop owners to consultants, sharing their authentic journeys, lessons learned, and the grit and grace it takes to build a business that matters. If you’re an entrepreneur, an aspiring founder, or simply curious about the stories behind the businesses in your communit...
2025-09-03
10 min
More Than Just Task Management
How to Avoid Tech Overwhelm When Your Team Resists Change
New tools promise to make business easier, but for your team, they can also spark fear, resistance, and even overwhelm. So how do you adopt technology without creating chaos? In this episode, Anna Angelova and Jores Minasvand share practical strategies for introducing new tools and systems in a way that engages your team instead of alienating them. From easing fear around AI to using pilots and training, they explain how to help your people adapt without resistance. You’ll learn: Why fear, not laziness, is the root of most tech resistance Ho...
2025-09-03
23 min
More Than Just Task Management
How to Plan Your Week to Stay Productive and Sane
It’s not enough to set yearly goals or review progress once a quarter. If you want to stay productive and sane, you need a weekly plan. In this episode, Anna Angelova and Jores Minasvand break down how to plan your week so you’re focused on what matters most, instead of drowning in endless tasks. From blocking time in your calendar to batching tasks and identifying the “one thing” that moves the needle, this conversation is packed with practical tips you can apply right away. You’ll learn: Why weekly planning is the missin...
2025-09-02
20 min
More Than Just Task Management
How to Lead a Team That’s Older and More Experienced Than You
As your business grows, you’ll need to hire people who know more than you do and sometimes, they’ll be older and far more experienced. That can feel intimidating, but it’s also exactly what you should want. In this episode, Anna Angelova and Jores Minasvand share how to lead experienced team members with confidence, respect, and collaboration. From shifting your mindset to enabling ownership, they explore how to get the best out of your people without losing your authority as a leader. You’ll learn: Why leadership is about vision, not microman...
2025-09-01
25 min
More Than Just Task Management
How to Build a Strong Company Culture From Day One
Culture isn’t something you can tack on later. It starts from day one, even if “day one” is just you. In this episode, Anna Angelova and Jores Minasvand dive into how to intentionally create a culture that reflects your values, attracts the right people, and sets your business up for long-term success. From defining core values to hiring for character (not just skills), they share practical steps to help you shape a culture that lasts. You’ll learn: Why culture is “strategy for breakfast” and why it’s a must for every business ...
2025-08-27
13 min
More Than Just Task Management
The Difference Between Marketing and Sales (and How to Set Them Up When You’re Starting)
When you’re starting a business, “marketing” and “sales” often blur together. But knowing the difference and how to set each up can mean the difference between struggling to get clients and building a steady pipeline. In this episode, Anna Angelova and Jores Minasvand break down the roles of marketing and sales, why both matter, and how to approach them as a founder doing it all. You’ll learn: Why marketing is about attracting attention and building know, like, and trust How sales turns that trust into paying customers Why “marketi...
2025-08-25
28 min
More Than Just Task Management
What Founders Should Never Delegate
As a founder, delegation is essential, but there are certain responsibilities you can never fully hand off. In this episode, Anna Angelova and Jores Minasvand share the critical areas of your business that you must always keep your eyes on, no matter how large your team grows. From finances to culture, these are the decisions and responsibilities that only you, as the owner, can own. You’ll learn: Why finances should always stay under your direct oversight The dangers of handing off vision and culture too soon Why hiring an...
2025-08-20
15 min
More Than Just Task Management
How to Avoid Becoming a Micromanager
Delegating work is hard, especially when your business feels like your baby. But hovering over your team’s every move isn’t leadership. It’s micromanagement. In this episode, Anna Angelova and Jores Minasvand share practical strategies to help you let go of control without losing oversight. From mindset shifts to hiring the right people, they break down how to lead effectively without driving your team away. You’ll learn: Why micromanagement often comes from ego and perfectionism How to delegate by sharing the “why,” not just the “what” The difference b...
2025-08-19
23 min
More Than Just Task Management
How to Build a Dashboard That’s Useful (Not Overwhelming)
Dashboards should make running your business easier, not bury you in data. In this episode, Anna Angelova and Jores Minasvand share how to set up a business dashboard that gives you clarity without overwhelm. Think of it as the “vitals” of your company. The handful of numbers that tell you if things are healthy, trending the right way, or flashing warning signs. You’ll learn: The difference between a dashboard and a report and why you need both The 4 core areas every business dashboard should track: finances, customers, employees, and impact
2025-08-18
19 min
More Than Just Task Management
How to Set Boundaries With Clients So They Respect Your Time
Being available 24/7 might sound like great customer service, but it can quickly turn your business into a never-ending job. In this episode, Anna Angelova and Jores Minasvand share how to set healthy, professional boundaries with your clients so you can protect your time, energy, and sanity while still delivering excellent service. From day-one expectations to smart use of automation, they cover practical ways to build respect into your client relationships. You’ll learn: Why boundaries are essential for both new and established businesses How to set clear expectations from the start an...
2025-08-15
24 min
More Than Just Task Management
Promoting from Within vs. Hiring Externally?
When it’s time to fill an important role, should you promote from within your team or hire someone new from the outside? The answer: it depends. In this episode, Anna Angelova and Jores Minasvand break down the pros and cons of each approach and share how to make the decision that’s best for your business. From assessing skills and values to avoiding the trap of “good enough,” they explain why the process should always start with clearly defining the role and then opening the door to both internal and external candidates. You’ll learn:...
2025-08-14
15 min
More Than Just Task Management
The Non-Negotiable SOPs for a 7-Figure Business
Standard Operating Procedures (SOPs) are the backbone of a thriving, scalable business. In this episode, Anna Angelova and Jores Minasvand break down the six key business pillars every 7-figure company needs to systemize and why it’s smart to start building them well before you hit that milestone. You’ll learn: The leadership SOPs that protect your vision and ensure smooth succession Marketing and sales processes that qualify the right customers and scale without chaos Delivery standards that keep quality consistent, no matter who’s on the team Risk...
2025-08-12
27 min
More Than Just Task Management
The First Role Every New Business Should Hire For
When you’re starting a business, you do it all, but at some point, hiring becomes inevitable. The big question is: what’s the first role you should hire for? In today’s episode, Anna Angelova and Jores Minasvand unpack the truth behind this decision and why there’s no one-size-fits-all answer. They share real examples, including how to calculate ROI for any hire, which roles can have the biggest impact early on, and why sometimes the smartest move is hiring for sales or marketing right out of the gate. You’ll learn: How to dec...
2025-08-11
16 min
More Than Just Task Management
Weekly Recap: Systems, Security, Leadership, Pricing & AI
Didn’t catch all the episodes this week? No worries. We’ve got your back. In this Saturday recap, Anna Angelova and Jores Minasvand highlight the biggest takeaways from a value-packed week of conversations. Whether you’re scaling fast, hiring your first team member, or navigating the AI boom, there’s something here for every business owner. Here’s what we covered: Monday: What systems break first when your business grows quickly Tuesday: How to protect client data and intellectual property from day one Wednesday: How to tell if a team mem...
2025-08-09
22 min
More Than Just Task Management
Fixed Packages vs. Custom Quotes: What’s Best When You’re Starting?
Pricing your services is one of the trickiest decisions when you’re just starting out. Do you offer fixed packages or go with custom quotes? In this episode, Anna Angelova and Jores Minasvand unpack the pros and cons of both approaches. Whether you’re building a coaching business, service-based offer, or agency model, this conversation will help you understand when to systemize and when to stay flexible. You’ll learn: Why fixed pricing can build confidence, but might limit you early on When custom quotes help you learn more about your audien...
2025-08-07
21 min
More Than Just Task Management
Is Your Team Member Ready for Management?
Just because someone is great at their job doesn’t mean they’re ready to lead others. In today’s episode, Anna and Jores explore how to assess if a team member is truly ready for a management role and what to do if they’re not. From emotional intelligence to natural mentorship behaviors, we walk through the real indicators of leadership potential. You’ll learn: Why self-management is the first step toward leading others How to spot early signs of leadership before a formal promotion The difference between managing t...
2025-08-06
23 min
More Than Just Task Management
How to Protect Client Data From Day One
Think data protection is only for big corporations? Think again. In this episode, Anna and Jores break down exactly what small and growing businesses need to know about protecting customer data and why it matters from the very start. From phishing attacks to shared passwords, one slip could cost you more than just trust. You’ll learn: How to protect customer and employee data, even before you have fancy systems Why security starts with simple habits like password hygiene and device locking The hidden risks of tools like AI, em...
2025-08-05
23 min
More Than Just Task Management
What Breaks First When Your Business Grows Fast?
Rapid growth sounds great... ...until your systems can’t keep up. In today’s episode, Anna and Jores dive into the reality of scaling fast and what breaks first when the momentum hits. From sales bottlenecks to back-end chaos, they walk you through what to watch for, how to prepare, and what to prioritize. You’ll learn: Why sales systems often collapse first during fast growth How delivery and customer service bottlenecks damage trust The hidden risks in your financial and tax systems What “support systems”...
2025-08-04
21 min
More Than Just Task Management
Should You Hire or Outsource Your Next Task?
When your business starts growing, one big question always comes up: should you hire or outsource? In today’s episode, Anna and Jores break down the pros and cons of each option and help you decide which path is right for your next move. You’ll learn: How to know it’s time to delegate your first (or next) task The real cost of not outsourcing When to hire in-house vs. contract out the work The key differences between project-based and operational roles What to consid...
2025-08-01
21 min
More Than Just Task Management
Are You Overpaying for Software You Don’t Use?
Most business owners are paying for tools they barely use, and it's costing more than just money. In this episode, Anna and Jores dive into the hidden costs of your tech stack and how to uncover where your business is bleeding resources. From duplicate subscriptions to underused features, they explain how to identify overlaps, reevaluate usage, and start making smarter decisions around technology. You’ll learn: Why most small businesses overpay for software The difference between cost and total cost of ownership A simple process to audit your tech st...
2025-07-31
23 min
More Than Just Task Management
How to Create a Simple Client Onboarding System
What happens after your client says “yes”? That first experience matters more than you think. In today’s episode, Anna and Jores walk you through how to design a simple, powerful onboarding system that makes clients feel confident, welcomed, and ready to take the next step. And the best part? You don’t need fancy tech, just a thoughtful process. You’ll learn: Why great onboarding starts with empathy, not automation The five key elements of a strong first client touchpoint How to turn anxious new buyers...
2025-07-30
17 min
More Than Just Task Management
How to Delegate Without Losing Control
Delegation doesn’t mean giving up control. It means stepping into leadership. In today’s episode, Anna and Jores share how to delegate the right way so your team can thrive without you micromanaging every detail. If you’ve ever felt stuck between “doing it all” and “letting go too soon,” this conversation is for you. You’ll learn: Why explaining the why is more important than the how How to choose the right person, not just any warm body The role of gradual delegation and daily check-ins What to do whe...
2025-07-29
21 min
More Than Just Task Management
Do You Really Need a Tech Stack to Start a Business?
In today’s episode, Anna and Jores challenge the common myth that you need a full tech stack to launch your business. Spoiler alert: you don’t. They break down: Why most new founders waste time (and money) on unnecessary tools What you actually need to get your first sale The difference between building your tech stack and building your business When it's time to start automating and how to know you're ready What tools are worth considering after you've validated your offer Whether you're just...
2025-07-28
15 min
More Than Just Task Management
When (and How) to Remove Yourself From Sales, Marketing & Ops
At some point in your business, doing it all becomes the thing holding you back. In this energizing and eye-opening episode, Anna Angelova and Jores Minasvand tackle one of the biggest roadblocks founders face: knowing when and how to step away from day-to-day roles like sales, marketing, and operations. They share real-world examples (including a wild story from Jores' bartending days), practical frameworks, and mindset shifts that empower you to stop being the bottleneck and start building a team that leads and scales without you. You’ll learn: Why many business owners work mo...
2025-07-25
29 min
More Than Just Task Management
Aligning Your Business With Your Values
In today’s episode, Anna Angelova and Jores Minasvand explore one of the most empowering and foundational topics for any aspiring entrepreneur: how to start a business that’s deeply aligned with your personal values, purpose, and calling. They break down why businesses driven purely by profit often don’t last and how bringing authenticity, mission, and integrity into your venture can lead to sustainable success. Tune in as they discuss: Why your business should be an extension of who you are The difference between inherited vs. consciously chosen values How to ide...
2025-07-25
19 min
More Than Just Task Management
Assessing Your Technology Needs
If “digital transformation” sounds exciting but also… overwhelming, you’re not alone. In today’s episode of More Than Just Task Management, Anna Angelova and Jores Minasvand cut through the tech buzzwords and reveal the real first step to modernizing your business: focus on your business, not the tools. Join them as they share insights drawn from decades of experience helping businesses, from small startups to billion-dollar corporations, avoid expensive tech mistakes and build sustainable systems that actually work. Here’s what you’ll take away: Why your business goals and bottlenecks, not flashy app...
2025-07-16
15 min
More Than Just Task Management
How to Start (and Grow) Your Own Business
Thinking about launching your own business? Before you rush to build a website or invest in fancy funnels, listen to this episode first. In today’s episode of More Than Just Task Management, Anna Angelova and Jores Minasvand strip away the myths and share the real first steps every aspiring entrepreneur needs to take to build a business that actually works and one that people will pay for. Inside this candid conversation, you’ll discover: Why your business idea must solve a real problem or create true value (and how to know if yours does...
2025-07-15
15 min
More Than Just Task Management
Leading Accountability Without Micromanaging
Ever feel like meetings are a waste of time, or worse, just an excuse for micromanaging? In today’s episode, Anna Angelova and Jores Minasvand reveal how truly effective meetings can become your secret weapon for driving accountability, focus, and team alignment in your business. They’ll share how small and mid-sized businesses can avoid the chaos of “too few check-ins” and the frustration of “too many meetings.” You’ll discover: The two essential meetings every week needs and why they keep your team aligned without micromanagement How to tailor meeting cadence and style for...
2025-07-14
15 min
More Than Just Task Management
Manual Work vs. Automation For New Businesses
Is your business really ready for automation, or are you trying to skip the messy but necessary work that builds a strong foundation? In this down-to-earth episode of More Than Just Task Management, Anna and Jores debunk the myth that you can launch a business fully automated right from day one. Instead, they share what the early days of entrepreneurship actually look like and how to set yourself up for smooth scaling later. Here’s what you’ll learn: Why 80% of your work will be manual in the beginning and why that’s not a bad...
2025-07-11
13 min
More Than Just Task Management
Are YOU the Bottleneck?
Here’s a harsh truth most business owners don’t want to hear: The biggest bottleneck in your business might be… you. In this eye-opening episode of More Than Just Task Management, Anna and Jores dive deep into one of the most common (and costly) reasons businesses get stuck: owners who stay too involved in every little detail. From approving every expense to micromanaging emails, your need for control might be keeping your business from growing and keeping you from ever taking a real vacation. Tune in to discover: How to spot when y...
2025-07-09
18 min
More Than Just Task Management
Is Your Tech Stack a Bowl of Spaghetti?
Too many tools, too little integration and a mountain of headaches in between. In today’s episode of More Than Just Task Management, Anna and Jores tackle one of the biggest hidden drains on small and mid-sized businesses: piecemeal tech investments. From overlapping tools and unused features to manual data transfers and spiraling costs, they explain why your tech stack might be holding your business back and how to fix it. Tune in to hear: Why most businesses use only 20% of the tools they pay for and how to consolidate smartly How to map ou...
2025-07-07
15 min
More Than Just Task Management
The Real Sales Process No One Talks About
Forget what the gurus say: your first clients won’t magically appear because you set up a funnel or run Facebook ads. In today’s episode of More Than Just Task Management, Anna and Jores get brutally honest about what it really takes to land your first clients and how to build the solid sales foundation every business needs. Inside this conversation, you’ll discover: Why your immediate network is your secret sales channel and how to tap into it without feeling awkward The evolution of the sales process from scrappy, manual conversations to scalab...
2025-07-04
18 min
More Than Just Task Management
Do You Really Need a Website When Starting Your Business?
Is building a website the first step to launching your business? Not so fast. In today’s episode of More Than Just Task Management, Anna and Jores dive deep into one of the biggest myths in entrepreneurship: that your business can’t exist without a website. Together, they share real stories, practical insights, and a few hard truths about what actually matters when you’re just getting started and why your first clients are far more likely to come from conversations than clicks. Here’s what you’ll learn: Why a website isn’t the...
2025-07-02
22 min
More Than Just Task Management
How to Steer Your Business Back on Track (Or Accelerate Even Faster)
We’re officially halfway through the year, and it’s the perfect time to pause, reflect, and refocus. In this solo episode of More Than Just Task Management, Anna shares how to run a powerful mid-year review that goes far beyond checking off goals. Discover how to step out of day-to-day chaos and into strategic thinking so you can realign your business for the second half of 2025. Here’s what you’ll take away: How to review not just your goals, but the six essential systems that keep your business healthy and growing The key KPIs...
2025-06-30
19 min
More Than Just Task Management
Skills and Knowledge in the Age of AI
In today’s episode, Anna and Jores unpack a critical truth most businesses overlook: AI can only enhance what you already understand. Based on new findings from MIT, they explore how overreliance on tools like ChatGPT might be eroding our ability to think critically, and what to do about it as a business leader. You’ll hear: The 20-60-20 Rule for smart AI usage (and why human input still matters) Why hiring “thinkers” (not just doers) is your best defense against AI-induced mediocrity Real examples of using AI the right way. From refining emails to scaling...
2025-06-26
25 min
More Than Just Task Management
Your Email List Is More Valuable Than You Think
If you think email marketing is just for big corporations or online businesses, think again. In this episode of More Than Just Task Management, Anna and Jores bust the myth that “my business is different” and show you why every small and mid-sized business (yes, even plumbers and coffee shops) needs an email marketing service. You'll learn: Why personal email accounts won’t cut it (and how the right tool protects your delivery and reputation) How to build a system around your email marketing service, not just pick a tool What to look for when choosing your p...
2025-06-25
25 min
More Than Just Task Management
Discover the Thrive 360 Business Clarity Accelerator
What if you could step away from your business, guilt-free, and it would still run smoothly without you? In this power-packed episode, Anna and Jores reveal the behind-the-scenes magic of the Thrive 360 Business Clarity Accelerator, a transformative two-day assessment designed to help small and mid-sized business owners reclaim their time, identify bottlenecks, and finally scale with strategy and soul. This isn’t just another coaching program or consulting offer. It’s a customized roadmap rooted in 40+ years of combined expertise and built to align with your team’s capacity, your leadership readiness, and your vision for gr...
2025-06-24
26 min
More Than Just Task Management
Leading You Team With The Consulting-Coaching Combo
Are you leading your team like a top-down expert or empowering them to think and lead for themselves? In this episode of More Than Just Task Management, Anna and Jores unpack two powerful (and often misunderstood) leadership styles: consulting and coaching. Using real-life examples and decades of experience, they explore when to take charge with clear directives and when to guide with questions that unlock your team’s hidden potential. 💡 You’ll learn: The key differences between consulting and coaching and why neither is “better” When to give the roadmap, and when to let...
2025-06-23
23 min
More Than Just Task Management
What This Week Taught Us About Growing Smarter (Not Harder)
This week on More Than Just Task Management, we dove deep into intelligent growth—how to grow your business with clarity, tech-savvy intention, and human-first systems. If you missed any episodes, this recap gives you a taste of each one, so you can catch up on what matters most to your business right now. Here’s what we explored each day: Monday: We broke down the two extremes: avoiding tech entirely vs. chasing every shiny new tool. Tuesday: We exposed 3 common traps that sabotage automation (like overengineering and tool worship), and shared a practical 3-pha...
2025-06-21
16 min
More Than Just Task Management
Digital Employee Onboarding: Simple Systems That Scale With You
In today’s episode, we dive into digital employee onboarding. What it really means, how to keep it simple, and which tools can help you deliver a seamless experience that sets your new hires up for success. Whether you're bringing on your first hire or scaling your team, onboarding doesn’t have to be clunky or complex. In fact, it can be one of your biggest opportunities to build culture, boost retention, and drive early performance. You’ll learn: Why getting your onboarding process dialed in before you automate is non-negotiable How free tools like G...
2025-06-20
14 min
More Than Just Task Management
Free AI Tools for Business
AI is no longer optional, but choosing the right tools can be overwhelming, especially with so many “free” options out there. In today’s episode, we unpack the real pros and cons of using free AI tools for your business, and how to make smart decisions that support your growth (not sabotage it). Whether you’re testing ChatGPT, playing with image generators, or automating content with tools like Notion AI or Canva Magic Write, this episode will help you navigate the hype, avoid the traps, and leverage what’s actually useful. You’ll learn: ✅ What free AI t...
2025-06-19
14 min
More Than Just Task Management
What Actionable Business Insights Is Your Website Trying to Tell You
Your website is speaking volumes even if you’re not listening. Beneath every click, bounce, and scroll is a story about your brand, your buyer, and the real reason someone isn’t taking the next step. In this solo episode, Anna breaks down how to decode the data and use it to grow with intention. You’ll learn: What your visitors’ behavior reveals about your offer, messaging, and trust-building The 3 metrics that uncover hidden friction in your sales and marketing flow A simple 3-step method to turn website data into meaningful growth a...
2025-06-18
16 min
More Than Just Task Management
Where Most Businesses Go Wrong with Automation Implementation
In this episode of More Than Just Task Management, Anna and Jores walk you through the real path to automation implementation that works. One that saves time and actually strengthens your team, reduces stress, and scales what’s already working. You’ll learn: ✅ The difference between digitization, digitalization, and automation (and why it matters more than you think) ✅ The 3 most common traps in automation implementation and how to avoid them ✅ A simple 3-phase approach to roll out automation that aligns with your business goals, team capacity, and leadership style Today is all about...
2025-06-17
25 min
More Than Just Task Management
The Digital Mindset to Help You Stop Drowning or Hiding
When it comes to technology, most business owners fall into one of two traps: They avoid it altogether (no CRM, no dashboards, no automation) because it feels overwhelming or unnecessary. Or they chase every shiny new tool, buying app after app, hoping this one will finally fix the chaos. Both are fueled by fear. One by resistance. The other by desperation. Neither is strategic. Neither is sustainable. Neither reflects a true digital mindset. In today’s episode of More Than Just Task Management, Anna and Jores invite you to step back and rewire the wa...
2025-06-16
21 min
More Than Just Task Management
What Energy Levels Reveal About High Performance Culture
Most leaders want a high performance culture but few realize how much it depends on energy. In this episode, Anna and Jores introduce the Energy Leadership Framework by Bruce D Schneider and iPEC and explore how different energy levels shape behavior, mindset, and ultimately, team results. You'll learn: ✅ What high vs. low energy cultures look and feel like inside a business ✅ How Levels 4, 5, and 6 create teams driven by service, win-win thinking, and harmony ✅ Why destructive energy (conflict, competition, apathy) kills performance from the inside ✅ What it takes to hire, lead, an...
2025-06-13
25 min
More Than Just Task Management
Why Team Values Are The Backbone of High-Performing Cultures
When it comes to building a high-performing team, skills and systems are only part of the equation. The real glue? Team values. In today’s episode, Anna and Jores explore: ✅ Why team values are more than words on a wall and how they shape behavior, culture, and performance ✅ How to co-create values your team actually lives by (not just nods to during meetings) ✅ Where most businesses go wrong with values and what to do instead ✅ Practical ways to embed values into hiring, onboarding, decision-making, and day-to-day leadership Whether you’re leading a gr...
2025-06-12
20 min
More Than Just Task Management
The Real ROI of Empathy in Business
In a world driven by metrics and performance, empathy might seem like a “soft skill.” But the truth? It’s one of the most powerful levers for sustainable business growth. In today’s episode of More Than Just Task Management, Anna and Jores unpack the real, measurable benefits of empathy for leadership, team performance, client retention, and even innovation. You’ll learn: ✅ Why empathy is strategic intelligence ✅ How empathetic leadership boosts trust, loyalty, and productivity ✅ The link between empathy and customer experience (and revenue!) ✅ Simple ways to practice empathy in conversations, dec...
2025-06-10
18 min
More Than Just Task Management
5 Self-Leadership Strategies Every Business Owner Needs
Before you lead others, you have to lead yourself. And that’s not just a mindset shift. It’s a business strategy. In today’s episode of More Than Just Task Management, Anna and Jores break down the most powerful self leadership strategies every business owner needs to stay grounded, focused, and resilient, especially when the pressure’s on. You’ll learn: ✅ Why self-leadership is the foundation of sustainable business success ✅ The daily habits and mindset shifts that build emotional resilience and decision clarity ✅ How to manage your energy, not just your time...
2025-06-09
31 min
More Than Just Task Management
What KPI for Finance Department very Business Owner and CFO Should Track
Numbers don’t lie. But they also don’t lead unless you’re tracking the right ones. In today’s episode of More Than Just Task Management, Anna and Jores break down the essential KPIs for your finance department, from business owner must-knows to CFO-level decision drivers. You’ll learn: The one KPI every business owner must track Core finance KPIs for CFOs and finance managers Why visibility into financial performance is a leadership skill Action Step: Review your current financial dashboard. What’s missing, what’s outdated, and what would help you lead with more clarity?
2025-06-06
16 min
More Than Just Task Management
Defining Duties and Responsibilities to Build a High-Performing Team
If your team feels scattered, overwhelmed, or underperforming, it might be a clarity problem. In today’s episode of More Than Just Task Management, we unpack why clearly defined duties and responsibilities are the foundation of a high-performing team and how to create them with purpose. You’ll learn: What “duties and responsibilities” actually mean in a business context (it’s more than a job description) Why role clarity boosts accountability, performance, and engagement How to define and document responsibilities that align with your business goals A practical framework to build scorecards, onboarding plans, and delega...
2025-06-05
16 min